Remote Jobs at Auth0

Last Week

Regional Support Manager
Auth0  
manager saas Mar 30
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

We are seeking individuals to lead support services for the Auth0 SaaS solution.  Reporting to the Sr Global Director of Technical Support, this individual will lead our Developer Support Engineers (DSE) to provide break-fix support, operational maintenance, and support services. This position is an integral part of Auth0's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in an entrepreneurial and fast-paced environment.
Auth0 has a strict NO JERK policy, so only those who love to collaborate, understand how to give and take constructive feedback and are always looking to make themselves and their peers better need apply.

Responsibilities:

  • Lead and manage a team of 6-9 Developer Support Engineers in region
  • Manage shift handover to incoming regions to ensure our follow-the-sun processes operate flawlessly
  • Management of case handling by the DSE Support teams 

  • Casework distribution among DSEs 

  • Re-prioritization of Support cases 

  • De-escalation of Support cases 

  • Create and manage rotation schedules for telephone coverage, weekend coverage and SLA breach
  • Ensure Auth0 telephone support lines are constantly manned and calls are answered
  • Ensuring the AUth0 support team meets it's SLA agreements  

  • Handle first line escalations internal or external sources
  • Manage Engineering Escalations tickets via Weekly Technical Escalations 
Meetings 
  • Development and mentorship of Support Staff, including documented development plans
  • Work with Director of Global support to measure team effectiveness against KPIs, specifically SLA and Customer Satisfaction
  • Meet with customers with special requirements or to resolve concerns 

  • Assess training needs and arrange for necessary training to maintain DSE 
skills 


  • Bring innovative, 
state-of-the-art ideas to optimize our processes, tools, etc. and ultimately, our users’ experience 


Requirements:

  • Minimum 4 years of Support Management or Escalation Management 
experience. 

  • Demonstrated understanding of enterprise software implementations and SaaS 
technologies 


  • Expert competencies in managing escalated accounts, and driving incident, 
problem, and escalation management to successful resolutions.
  • Excel in logical problem solving and communication skills, particularly when 
confronted with time-sensitive issues that require difficult decisions. 

  • Ability to work and communicate effectively with executives, both 
internally and externally. 

  • Demonstrated ability to translate complex customer needs into 
actionable/attainable plans. 

  • Proven leadership and motivational skills
  • Proactive self-starter with a client-focused attitude / DNA 

  • Experience with information security principles/practices and secure 
development 

  • Excellent written and verbal communication skills
  • Experience managing remote workers
  • Preferred: Knowledge or Experience around Identity as a Solution (IaaS) Preferred: Proven experience with multiple developer languages
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.
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This Month

E-Learning Developer
Auth0  
java dot net node-js Mar 26
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

The E-Learning Developer’s role is to educate multiple audiences on Identity concepts and the Auth0 product through development of instructor training materials, on-demand video content and, eventually, certifications. A successful candidate in this role needs to have a strong background in software development, instructional design, and course material production. This is a hands-on position that includes creating demo software applications for video assets, overall course design, conducting informational interviews with subject matter experts, outline and script-writing, video production, screen capture and recording, editing, motion design, and sound design. To see examples of the type of content you’d create in this role, visit ourGet Started with Auth0 course.

Job Duties:

  • Conduct instructional research and analysis on learners and contexts
  • Work with subject matter experts to identify target audience’s training needs and/or validate content accuracy
  • Apply tested instructional design theories, practice and methods
  • Create engaging learning activities and compelling course content (slides, video, exercises, labs, etc) that enhances retention and transfer
  • Create demo software applications for video assets and hands-on labs
  • Create supporting material/media (audio, video, simulations, role plays, games etc)
  • Determine criteria to measure learners’ performance and develop assessment materials

Requirements:

  • At least 5 years experience in instructional design
  • At least 3 years experience with identity protocols and/or full-stack software development; e.g. NodeJS, .NET, Java, etc.
  • Solid knowledge of course development software and at least one Learning Management System
  • Lesson and curriculum planning skills
  • Visual design skills (Photoshop, Illustrator) and ability to storyboard
  • Ability to write effective copy, instructional text, audio scripts/video scripts
  • Ability to manage a variety of simultaneous projects within tight deadlines
  • Organized, driven, and fast; you get the big picture but you catch the details, and you don’t let things slip through the cracks

Preferred Location:

  • #US; #CA
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!
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Product Manager - Sessions
Auth0  
manager product manager Mar 25
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

We are hiring for a key role in our Product organization to lead a product team in the Identity and Access Management (IAM) domain. The IAM product domain sits at the core of Auth0 and is the engine that drives our business. We’re looking for a technically savvy product manager to deliver solutions that empower customers to realize the value of the Auth0 platform. This is a high-impact role that requires you to understand the business challenges and use-cases of our customers across multiple verticals and collaborate with identity experts to shape the product roadmap. Experience in IAM, identity protocols, user management, and IDaaS is highly desirable. A fierce curiosity and strong collaboration skills are your keys to success.

You will:

  • Own, define and evangelize the roadmap for the IAM-Sessions team. 
  • Collaborate with the product triad (engineering, design) to define and prioritize the roadmap and iterative deliverables for all aspects of Session Management. 
  • Lead the effort for discovery work with customers/prospects, internal stakeholders, industry trends, competitive analysis, etc. 
  • Write requirements for product deliverables including the scope & acceptance criteria (the what) and the business need driving them (the why) so that both the purpose and the intended outcome is clearly understood by all stakeholders.
  • Inspire and align the product team to deliver the outcomes in an efficient, iterative manner. 
  • Work in conjunction with the product managers within the domain and the domain director on cross-team initiatives.
  • Work with marketing and field teams to ensure product-market fit and go-to-market success for initiatives.

You might be a good fit for this role if you:

  • Have 5+ years experience as a Product Manager in a B2B enterprise software company.
  • Have experience using developer tools/platforms or acting as a PM for a developer platform.
  • Have excellent communication skills.
  • Have identity experience highly preferred; understands SAML, OAuth, OIDC, and how common authentication mechanisms work.
  • Think big and small; can assemble a vision and the strategy/tactics to get there.
  • Have experience successfully collaborating with other product teams.
  • Are able to work as part of a product triad (Product Management, Engineering, Design) to test hypotheses, conduct discovery, and align efforts (docs, security, marketing, etc.).
  • Are capable of developing a strong, positive relationship with the field (sales, professional services).
  • Have a learning mindset; curious and seeks data, and encourages this in others.
  • Have experience working remotely.

What does success look like during the first year?

  • Delivering incremental, continuous value to Auth0 and its customers.
  • Defining and maintain a product roadmap for the Sessions team, taking into consideration feature development and technical health/quality.
  • Balancing priorities and work with the product triad to manage WIP amidst competing voices/needs both within Auth0 and from our customers.
  • Moving beyond tactical execution of delivering known solutions and begin identifying value in new/strategic areas.
  • Establishing oneself as the expert voice in the respective product area.
  • Building strong, productive relationships with the triad, team and Product Management peers.

Preferred Time Zones

  • #EDT, #GMT, #CET, #GMT+2
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!
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Software Engineer, IAM Authorization
Auth0  
node-js security postgresql aws javascript cloud Mar 23
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

Are you interested in building an amazing customer experience at scale? Do you want to improve your knowledge of security? Would you like to help our customers make their applications more secure? Are you ready to make the internet safer?

The IAM Authorization team at Auth0, develops and maintains the Authorization capabilities of our platform. We work on designing and developing new features and improvements related to security, scalability, performance and functionality to protect and empower our users and take our platform to the next level.

You will have the opportunity to gain a greater understanding and context about how Auth0 works and deepen your knowledge of authorization, security, databases and how to build reliable, highly-available distributed systems.

You will:

  • Collaborate with other developers and teams to develop new features, APIs, improvements and fixes to handle our current and future scale.
  • Strive to ensure the quality and customer value of our product.
  • Learn more, and in depth the domain of IAM.
  • Be a part of the team's on-call rotations to make sure we offer our client the best availability for our services.
  • Identify and resolve production issues and implement fixes for them.

You might be a good fit for this role if: 

  • You have 3+ years of software development experience.
  • You have previous experience using Node.js (JavaScript).
  • You have created or enjoy creating public APIs.
  • Are passionate about working on systems that are highly-reliable, maintainable and scalable.
  • You have experience and passion for good engineering practices and testing.
  • You have knowledge and experience of data modeling and principles of database systems (relational and non-relational).
  • You are a good communicator and enjoy interacting with people.
  • You excel when working autonomously, and know when to seek help from your team members.
  • You always strive to learn and are interested in improving your security knowledge.
  • You are located between UTC-5 and UTC+2

Preferred skills:

  • Have 2+ years of experience in the identity and access management (IAM) domain.
  • Have front-end development knowledge and some experience with frameworks such as React.
  • Have solid experience with cloud environments (e.g: AWS).
  • Know about security engineering, authentication and federation protocols, cryptography, and application security.
  • Have experience with OAuth2 and/or SAML auth protocols.
  • Have solid NodeJS experience.
  • Have experience running PostgresQL in a large-scale production environment.

Preferred locations:

  • #GMT; #US-E; #AR;
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Software Engineer, Extensibility
Auth0  
ar node-js Mar 17
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

Auth0 provides the simplest and most secure identity platform for developers to make the internet safer. We believe in crafted software, in end-to-end ownership of projects and hyper-fast iterations. The company continues to grow rapidly and services major startups and enterprise customers. We are processing hundreds of millions of logins for thousands of customers from startups to big organizations. 

We are looking for an Engineer to join our Extensibility team to help us enhance our existing product and add new features. The Extensibility Engineer is responsible for solving complex challenges related to allowing customization in the authentication pipeline. As such, the team owns the core internal technology that allows Auth0 to execute untrusted customer code at scale in isolation--one of the first serverless or FaaS platforms that was built in the industry. You can read more about Auth0 Extensibility here.

We:

  • Are remote-by-design. Work from anywhere, your office is The Internet (but we also have multiple physical locations around the world).
  • Obsess about delivering customer value. Everything we do assumes we only succeed if our customers do.
  • Trust and respect each other. Building a new product is like hacking a new path through the jungle. We’ve got your back. We expect the same from you. We respect our differences and use them to our advantage.
  • Hold ourselves to high standards. We take pride in work done well, and constantly push ourselves towards personal betterment.
  • Collaborate by nature. We believe a team is bigger than the sum of its parts.
  • Innovate through experiments, failure, and learning. Failure is part of our process, no blame attached.
  • Are transparent. We are making an explicit effort to share all data relevant to the making of better decisions. No politics.  
  • Bring passion to everything we do. Our common driver is trying to accomplish something meaningful.

You will:

  • Design, build, and maintain extensibility solutions for internal and external services.
  • Debug production issues across multiple levels of our stack.
  • Collaborate with high caliber engineers to build new features at large-scale.
  • Improve the reliability, monitoring, and operations of our serverless platform.
  • Refine engineering practices, standards, and tooling.

You might work on:

  • Adding new extensibility points to our platform (think Rules and Hooks).
  • Enhancing the underlying technology for Auth0 Extensibility (Webtasks).
  • Creating new Auth0 Extensions that expand the capabilities of the product.
  • Monitoring distributed systems that need to communicate well and maintain high availability.

You might be a good fit for this role if you:

  • Have a history of developing and supporting intuitive and robust extensibility solutions.
  • Place a high value on security.
  • Are familiar with the challenges and approaches for designing interconnected, scalable systems.
  • Take an iterative approach to development, dividing long-term goals into incremental milestones.
  • Thrive in a collaborative and fast-paced environment.
  • Have familiarity with the tools we currently use, such as Node.js, React, and AWS. (We always try to use the best tool for the job, and therefore regard general engineering skills over knowledge of a particular language or tool).
  • Have experience working in a global remote-first organization.

Preferred Locations:

  • US, AR, CA
It’s not expected that a single candidate has expertise in all these areas. We’re looking for professional engineers, who can quickly learn and adapt as our systems and situation changes, rather than candidates with a rigid skill set.

You can learn more about our hiring process here.

Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!
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Manager, Product Design
Auth0  
product design data science Mar 13
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

As a Product Design Manager you will work collaboratively with our design, product and engineering teams to build solutions for Auth0’s Identity and Access Management platform. You’ll join a diverse design team from around the world in a fully remote company to simplify the complex world of building authentication and authorization solutions for web, mobile, and legacy applications so our customers can focus on their core business.

Your Role And Impact
We're looking for a design lead for the team that builds and operates our Identity and Access Management products. As the design lead, you’ll report to the Head of Design and have influence over the customer experience across all of the IAM domain and customer touchpoints. You will lead a team of talented designers, and you will work within the support of the Auth0 product delivery organization while also rethinking the experience that we see today.
Your team will include product designers and subject matter experts and you will provide direction and guidance of their output, facilitating cross-functional partnerships and design process. You will promote a world-class design practice, influence product strategy, and ensure product execution. As a Design Lead, you'll provide mentorship and champion the craft and career development of your team, while creating a safe haven so designers can accomplish their best work. At times you will be hands-on with the design work, pitching in on smaller project execution to support your team to do deep focused work, however, this is primarily a leadership and management role.

Who we’re looking for:

Responsibilities:

  • Manage and inspire a team of product designers providing direction and pushing the quality of the work
  • Influence product strategy and contextualize high-level decisions and direction for your team.
  • Build relationships with cross-functional team members from Engineering, Product, Program Management, and Data Science and speak to product strategy, design goals, and execution.
  • Manage designers who will continue to push the bar of excellence for the team
  • Advocate for user research for the needs of the product and meet with customers to gain first-hand experience
  • Partner with the product manager or equivalent stakeholder, speaking regularly with customers and bringing details of customer insight
  • Can work effectively with a junior product /marketing manager or someone new to the company
  • Helps other managers see things through a business & impact lens
  • Inspires their team to think about the impact they're making in customer's lives
  • Build a year long technical vision that's intertwined with the product vision and the whole team can articulate it.
  • Able to articulate the biggest business drivers in terms of customer segment, return on investment, degree of product maturity, etc.

Requirements

  • 6-10 years experience in a fast-paced and dynamic cross-functional environment
  • Mastery of product design, user interface and interaction design, visual design, storytelling, and prototyping.
  • Can identify larger scope issues and play a leadership role with cross-functional partners to develop creative solutions for bringing new products to market.
  • Able to facilitate creative workshops that drive solutions for large scope issues.
  • Proven record of acting as a leader across multiple teams through the application of design thinking, craft, customer focus, and product contributions.
  • Experience managing widely distributed teams (geography and time)
  • Able to develop and communicate a cohesive strategy for how all products in your area work together to advance a long term product vision and add customer value.
  • Can consistently demonstrate an insightful understanding of customer needs, the competitive landscape, emerging technology, and market trends and set an example of delivering high-value work for customers.
  • Experience working across multiple product areas and uniting stakeholders
  • Experience running design teams, and collaborating effectively with engineering managers, product leaders and researchers
  • Experience with the creation of design systems and componentization
  • Consistent track record of coaching talented designers to achieve their best performance
  • Experience directing both the visual and interaction design of projects, across both web and mobile platforms
  • A diverse portfolio (including B2B & B2C projects), across web and mobile, that reflect critical thinking and design excellence
  • Strong communication, storytelling and presentation with confidence
  • Comfort in a fast-paced, highly-dynamic environment with multiple stakeholders
  • Clear and precise writing and communication skills
  • Embrace and encourage diverse perspectives to inspire product thinking
  • Business acumen

Preferred Locations:

  • #US;
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!
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Business Operations Analyst
Auth0  
saas Mar 10
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

Auth0 is looking for a Business Operations Analyst to join our Marketing Team. This role will help our Marketing Team achieve operational excellence by supporting and improving the efficiency of project creation and delivery. This person will work with cross functional teams to understand project requirements, and develop and deliver roadmaps. This is a collaborative role with an emphasis on system and process optimization.  

This role will be based in our Buenos Aires office.

What You Will Do

  • Manage project execution and delivery within a defined scope and timeline
  • Define and monitor the scope, resourcing, risks, and dependencies of cross-functional marketing projects, integrated campaigns, and associated deliverables
  • Lead project planning, standups, and retrospective meetings with project resources
  • Collaborate with project stakeholders to remove impediments, mitigate risks, and resolve conflicts
  • Provide personal perspective and persuasive input to help drive prioritization
  • Work with marketing team leads to ensure adequate resourcing is provided to each project and communicate potential resourcing issues to relevant stakeholders
  • Maintain stakeholder awareness and expectations by developing and regularly reporting on project KPIs
  • Develop and maintain external vendor relationships
  • Assist the marketing organization in achieving its maximum output through well defined and adopted processes 
  • Improve project operations and team performance by continued process experimentation 
  • Collaborate with team leads to collect process feedback as it relates to team performance

What You Bring

  • 2+ years of relevant project management, operations and/or marketing program experience, preferably within a SaaS or marketing environment 
  • Familiarity with shepherding cross-functional marketing campaigns/projects, with 1 to 9 month lifespans and deliverables
  • Experience with agile and waterfall methodologies
  • Ability to build trust among distributed, cross-functional teams
  • Strong written and verbal communication skills (English) 
  • Experience with Atlassian or similar project management tools
  • Strong desire to experiment and iterate
  • Self-motivated, quick learner, fast researcher
  • Experience and comfortable with a remote working environment
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case. We like to think that we are helping make the internet safer.  

We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!
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Senior Engineer, Platform Serices
Auth0  
senior node-js Mar 09
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

The Platform Services team is responsible for delivering internal services that are critical to other Auth0 software engineering teams, including: rate limiting, feature flags and email delivery. Supporting more than 3B logins per month, these foundational services need to be both reliable and fast, while scaling to handle thousands of client requests per second. 

We’re looking for a Senior Engineer to work with our software developers rethinking and maintaining these critical services. The ideal candidate has experience building systems at scale and a track record of mentorship.

What will you be doing?

  • Designing and building highly-available, scalable and reliable services.
  • Working with other Auth0 engineering teams to understand how they are using our services and how we can best meet their future needs.
  • Participating on the team's on-call rotation.
  • Maintaining good engineering habits and discipline (code reviews, design reviews, operational robustness, etc).

You might be a good fit if you:

  • Have experience in designing, developing and operating highly available distributed systems.
  • Have worked in Node.js before, or can demonstrate substantial experience in other server-side frameworks.
  • Use metrics and data to make intelligent decisions: you track SLO’s, monitor error rates, and build insightful monitoring dashboards.
  • Enjoy working in an iterative development environment to get feedback and iterate on solutions.
  • Display a bias for action and delivering results, even when faced with roadblocks or incomplete context.
  • Have 5+ years of professional software-development experience.

Bonus points:

  • A demonstrated track record of successfully managing technical debt.
  • Experience leading technology/tool selections.
  • Experience building services with Amazon Web Services.
  • Experience building services to be consumed by other developers.
  • Prior startup experience.

Preferred locations:

  • US, ARG, CAN
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!
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This Year

Software Engineer, Operator Experience
Auth0  
java cloud node-js Mar 05
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

We are looking for a new engineer to help us enhance and maintain the operator experience for our customers. You’ll be helping our team enhance and scale our Logs and Log Streaming offerings, make our Custom Domains functionality even easier to use, and ensure operators can gain insights into the information that really matters to them. You will be responsible for helping us build new, and maintain existing, APIs and services that will be operating in high scale, low latency environments.

You will:

  • Join a small, cohesive team comprised of engineers, a product manager, and designer to own our products from top to bottom.
  • Collaborate with other engineers and teams to develop new features, APIs, improvements, and fixes to handle our current and future scale.
  • Collaborate with our support team as the last level of escalation for tickets.
  • Be a part of the team's on-call rotations.
  • Troubleshoot production issues and implement fixes for them.
  • Help our customers have an awesome experience with our products.
  • Work with and enhance a near real-time data processing pipeline that powers many of our other tools.

You may be a good fit for this role if:

  • Have experience creating public, or internal, APIs.
  • Care deeply about customer experience and want to help them solve issues that are important to them quickly and easily.
  • Enjoy being part of a highly collaborative, remote-friendly environment.
  • Work well with technical and non-technical people to deliver high-value results.
  • Dream of working on a cloud service that has other developers and security experts as customers.
  • Like to lead by example.
  • Have experience using NodeJS, Java, or any other concurrency-friendly language.
  • Have experience with PostgreSQL.
  • Have worked with near real-time data processing.

Preferred Locations:

  • #AR; #US; #CA; #GMT
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!
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Software Engineering Manager, Customer Success and Billing
Auth0  
manager engineering manager c mongodb Feb 26
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

We’re growing fast here at Auth0 and are looking for experienced Engineering Managers to lead and grow some of our Engineering teams. This is a full time manager role overseeing the growth of our highly productive teams of smart and engaged engineers. Successful candidates will be located within GMT -8 to GMT -3.

Auth0 has been remote friendly since inception and embraces a remote work style. Managers, Directors, VP’s, and C level execs work remote and we have the tools and resources in-place to ensure success. Not only are we looking for a talented Engineering Manager, we are looking for someone who will contribute to our culture.

We are open about technology choices and like to contribute to OSS projects. Our current stack focuses on Node, ElasticSearch, MongoDB, Postgres, and React, but we like to focus on picking the right tools for the job.

What will you be doing:

  • Work with other teams both within the Engineering organization and outside of it, in order to get a better understanding of customer needs and the impact of work the team does.
  • Have the opportunity to gain a great understanding and context about how Auth0 works and learn more about security protocols and how to build reliable, highly available systems.
  • Crafting and implementing features and bug fixes for the product/services the specific team owns.
  • Providing context so team members can perform specific tasks.
  • Help people on the team grow professionally ensuring everyone's voice is heard and a wide range of people can be successful.
  • Tie every piece of work back to the company mission and its business value.
  • Hire great coworkers to join the team.

You might be a good fit if you:

  • Have experience leading a technical team and are good at coaching teammates in all phases of their career.
  • Know when to let the team figure things out on their own and also have the necessary context and skills to help them out and be hands on.
  • Know how to focus teams to achieve their goals.
  • Have a technical background and can help a team evaluate trade-offs during development.
  • Enjoy working in an iterative development environment.
  • Can add value to a conversation even when you are not familiar with the entire context.
  • Work well with technical and non-technical people to deliver high-value results.
  • Like to lead by example.
  • Are a great communicator.

Bonus points for:

  • Experience with Node.js.
  • Experience building systems highly reliable, scalable systems.
  • Experience working on Identity and Access Management software and concepts.
  • We do not expect you to be an expert in all of the above, only that you can learn the less familiar fast.

Preferred Locations:

  • #AR
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case. We like to think that we are helping make the internet safer.  

We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!
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Engineer, Platform
Auth0  
postgresql mongodb golang python java node-js Feb 25
See full details

Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score.  We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N. We are looking for Database Engineers who are passionate about distributed systems, availability, and delivering customer value. Our Database Engineers will maintain and automate all aspects of our database platform including infrastructure, tooling, and observability.  Ideal candidates have advanced database knowledge, and likely are DBAs with senior level software engineering.

You would be a good fit for this role if you have:

    • 8+ years production database engineering experience.
    • Expert knowledge of database internals either PostgreSQL or MongoDB.
    • Demonstrable expertise in database performance.
    • Experience developing large-scale schema migration solutions.
    • Experience with database performance analysis in either PostgreSQL or MongoDB.
    • Proficiency in Golang, Python, Node.js, or Java.
    • Demonstrable expertise in building distributed database applications at scale.
    • Demonstrated ability to implement proper test coverage.
    • Experience coaching and mentoring junior engineers.
    • Experience in disaster recovery planning and execution.
    • Deep understanding of microservice architecture and best practices.

Also useful if you have:

    • Experience with data governance laws such as HIPAA, SOC2, PCI, and GDPR.
    • Experience building data migration solutions in a heterogeneous environment.
    • Experience working with multi region geo-localized data and services.
    • Experience with RDS Aurora PostgreSQL.
    • Experience managing infrastructure with Terraform.
    • Experience with MongoDB Atlas.

Preferred Locations:

    • #US; #AR;

Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case. We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles.  Join us on this journey to make developers more productive while making the internet safer! Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.

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Sr. Director, Customer Program Management
Auth0  
executive cs saas Feb 21
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

Position Summary

We are looking for a Sr./Director of ​Customer Program Management ​to work on the global Customer Success team. The Director, Customer Programs will be responsible for building, managing and executing programs that deliver scale and consistency in our Customer Success organization and that positively impact our customers.

Responsibilities

  • Enterprise Program Management
  • Design, lead development and manage key internal and customer impacting projects that involve multiple internal stakeholders/departments, including:
  • ○ Product Deprecations
  • ○ Product Escalation Process
  • ○ Others as defined
  • Serve as the Customer Success lead for Critical Event/Incident Response process. Work as a lead member of the team on the development of process and then transition to serving on the core team with members from Product, Security, Marketing and Legal.
  • CS Project & Campaign Management
  • Drive internal and external operational process improvements across multiple CS teams and functions. Serve as process architect as required.
  • Interface with CS leaders to identify and define strategies and initiatives that improve customer engagement and experience.
  • Working with CS leaders to define CS related campaigns that improve on-boarding, engagement and retention (e.g. education and training campaigns, community engagement campaigns) and then assist with cross-organizational execution.
  • Design and lead development of customer ready materials to enable and scale Customer Success team members; working in collaboration and partnership with other CS leaders.
  • Own and maintain key departmental knowledge systems and processes.
  • CS Operations
  • Develop and manage the Customer Success Program Managers, who are responsible for the execution of key processes and projects.
  • As required, serve as the project manager lead for critical and strategic CS projects.
  • Tracking CS department quarterly Objectives and Key Results (N+1).

Skills and Abilities

  • At least 10 years experience in an organization managing resources, tasks, and workflows in technical program management, systems engineering, IT and/or project/program management role.
  • History of success working in one or more of the following practices: Technical Consulting, Customer Success, Project & Program Management or similar.
  • Strong business acumen with a wide variety of practical experience in all aspects of business operations and program management.
  • Exceptional proficiency in project management practices, processes and tooling.
  • Strong proficiency in collaboration tooling and knowledge management tooling.
  • Experience with sales and CS automation tools.
  • Experience with data analytics tools such as Tableau. Proficiency with SQL is preferred.
  • Experience in a fast-growing environment. SaaS experience a plus.
  • Curiosity about how things work and dedication to continuous improvement.
  • Empathy for business partners and the drive to help them achieve their goals.
  • Detailed oriented, and self-motivated, with strong analytical skills.
  • Excellent written and verbal communication skills.
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!
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Staff Software Engineer
Auth0  
node-js Feb 04
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

Auth0 provides the simplest and most secure identity platform for developers to make the internet safer. We believe in crafted software, in end-to-end ownership of projects and hyper-fast iterations. The company continues to grow rapidly and services major startups and enterprise customers. We are processing hundreds of millions of logins for thousands of customers from startups to big organizations. We are looking for a Senior Engineer to join our Engineering team to help us enhance our existing product and add new features. The Software Engineer is responsible for solving complex challenges related to allowing customization in the authentication pipeline.

We:

  • Are remote friendly. Work from anywhere, your office is The Internet (but we also have multiple physical locations around the world).
  • Obsess about delivering customer value. Everything we do assumes we only succeed if our customers do.
  • Trust and respect each other. Building a new product is like hacking a new path through the jungle. We’ve got your back. We expect the same from you. We respect our differences and use them to our advantage.
  • Hold ourselves to high standards. We take pride in work done well, and constantly push ourselves towards personal betterment.
  • Collaborate by nature. We believe a team is bigger than the sum of its parts.
  • Innovate through experiments, failure, and learning. Failure is part of our process, no blame attached.
  • Are transparent. We are making an explicit effort to share all data relevant to the making of better decisions. No politics. 
  •  Bring passion to everything we do. Our common driver is trying to accomplish something meaningful.

You will:

  • Design, build, and maintain extensibility and integration solutions for internal and external services.
  • Debug production issues across multiple levels of our stack.
  • Collaborate with high caliber engineers to build new features at large-scale.
  • Improve the reliability, monitoring, and operations of our serverless platform.
  • Refine engineering practices, standards, and tooling.

You might work on:

  • Adding new extensibility points or integrations to our platform. 
  • Enhancing the underlying technology for Auth0 extensibility's, plugins, and third-party integrations.
  • Creating new Auth0 services and components that expand the capabilities of the product.
  • Monitoring distributed systems that need to communicate well and maintain high availability.

You might be a good fit for this role if you:

  • Have a history of developing and supporting intuitive and robust extensibility or integration solutions.
  • Are familiar with the challenges and approaches for designing interconnected, scalable systems.
  • Take an iterative approach to development, dividing long-term goals into incremental milestones.
  • Thrive in a fast-paced and collaborative environment.
  • Have familiarity with the tools we currently use, such as Node.js, React, and AWS. (We always try to use the best tool for the job, and therefore regard general engineering skill over knowledge of a particular language or tool. That said, a majority of our existing codebase leverages Node and React, so some level of proficiency in those technologies is highly encouraged).
  • Have experience working in a global remote-first organization.
  • Place a high value on security.

Preferred locations:

  • #US; #AR; #CA;
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!
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Engineering Manager, Test
Auth0  
testing qa automation node-js javascript manager Feb 02
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

We’re growing fast here at Auth0 and are looking for an experienced Engineering Manager to lead and grow our Platform Testing Team.  

The Platform Testing team builds and maintains the tools and systems that we use to evaluate the performance, correctness, and robustness of our products and services.

What will you be doing?

    • Leading a team of engineers dedicated to delivering high quality test infrastructure.
    • Building and executing load tests to evaluate the scalability and robustness of our production systems and environments.
    • Developing testing tools that integrate deeply into our build and deploy pipelines, and surface failures and regressions before they affect our customers.
    • Creating and maintaining test environments that accurately model our production environment.
    • Identifying creative new ways to test the quality of our systems at scale.
    • Working with product teams to adopt new testing systems and maximize their effectiveness.
    • Acting as the point of contact for testing systems within the platform organization.
    • Helping to grow the engineers on the testing team, and managing their careers.
    • Finding and hiring excellent people to join the team.


You might be a good fit if you:

    • Are a strong believer in the value of automated testing.
    • Love to tackle problems at scale.
    • Want to help drive the direction of testing at a fast growing and dynamic company.
    • Know how to focus teams to achieve their goals.
    • Are comfortable working with (and managing) remote teams.
    • Have experience with large-scale testing, or testing of distributed systems.
    • Can communicate your ideas effectively.
    • Like to lead by example.


Bonus points for:

  • Experience with Node.js and JavaScript testing frameworks.
  • Experience managing a remote team.
  • Experience working on Identity and Access Management software and concepts.

You can learn more about our hiring process here.

Preferred Locations:

    • #US; #AR; #CA;


Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!

APPLY FOR THIS JOB
Share this job:
Engineer, Platform
Auth0  
postgresql database mongodb go golang python Feb 01
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

We are looking for Database Engineers who are passionate about distributed systems, availability, and delivering customer value. Our Database Engineers will maintain and automate all aspects of our database platform including infrastructure, tooling, and observability. 

Ideal candidates have advanced database knowledge, and likely are DBAs with senior level software engineering.

You would be a good fit for this role if you have:

    • 8+ years production database engineering experience.
    • Expert knowledge of database internals either PostgreSQL or MongoDB.
    • Demonstrable expertise in database performance.
    • Experience developing large-scale schema migration solutions.
    • Experience with database performance analysis in either PostgreSQL or MongoDB.
    • Proficiency in Golang, Python, Node.js, or Java.
    • Demonstrable expertise in building distributed database applications at scale.
    • Demonstrated ability to implement proper test coverage.
    • Experience coaching and mentoring junior engineers.
    • Experience in disaster recovery planning and execution.
    • Deep understanding of microservice architecture and best practices.


Also useful if you have:

    • Experience with data governance laws such as HIPAA, SOC2, PCI, and GDPR.
    • Experience building data migration solutions in a heterogeneous environment.
    • Experience working with multi region geo-localized data and services.
    • Experience with RDS Aurora PostgreSQL.
    • Experience managing infrastructure with Terraform.
    • Experience with MongoDB Atlas.


Preferred Locations:

    • #US; #AR;


Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.
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Partner Solutions Engineer
Auth0  
java javascript html saas cloud frontend Jan 27
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

Auth0 continues to grow and so does the volume and complexity of the needs of our prospective customers. Security and identity management are now core concerns of every business. As a result we are continuing to build a dedicated pre-sales engineering team that requires Partner focused Solutions Engineers working alongside Auth0 Partner Managers.
The Partner Solutions Engineer is responsible for the pre-sales enablement of partners and supporting the growth of the Auth0 Partner program. This role is responsible for managing technical partner activities working closely with Auth0 Partner Managers, developing technical business plans for partnerships including identifying, testing, and bringing to market solution offerings based on Auth0.  Content creation and sharing information with partners in the field is a key component of this role.

Responsibilities

  • Deliver interactive presentations and product demos to all levels of partner organizations - from practitioner to C-level.
  • Lead technical sessions with prospective partners in order to understand their business and position where Auth0 adds differentiating business and technical value for their clients.
  • Engage with various partner personas including software engineering, operations, and business stakeholders.
  • Whiteboard Auth0 solutions with partners for their customer architectures.
  • Maintain a deep technical understanding of the Auth0 product line and the underlying technologies and protocols.
  • Maintain a broad-level of knowledge of industry trends (e.g.,  self study, research, online courses), partner and channel trends, and how Auth0 can deliver value.
  • Support marketing events and partner events evangelizing Auth0 as a presenter, attendee, or technical booth staff.
  • Help develop partner collateral in cooperation with Sales, Marketing, and Product Management.
  • Create and contribute pre-sales enablement material and execute training sessions as needed to assigned partners.
  • Develop and deliver partner demos for various use casesDistill and communicate customer and partner needs and submit feedback to Product Management, Marketing and Sales.
  • Complete technical solution sections of partner related RFI/RFPs.
  • Track activities in SFDCWork from home with up to 50% travel to partners/prospects site as needed

Required

  • Experience with VARs, SIs, GSIs, VADs, and Cloud Provider partners.A love for our primary customer profile: the software developer and architect.
  • 5+ years of technical sales, preferably with broad experience and responsibilities.
  • An ability to quickly communicate complex ideas around a technical topic, utilizing various mediums (whiteboard, diagrams, video conference calls, etc.)
  • Strong presentation skills and confident engaging with experienced and highly skilled audiences.
  • Expert in building partner relationships, listening and managing time.
  • Must be a self-starter, with both the ability to work independently and in a team.

Desired

  • A strong technical background in Information Technology Security.
  • Experience with SaaS and Cloud platforms (AWS, Azure).
  • Experience with JavaScript and at least one backend stack (eg. node, java, .NET).
  • Experience with a popular frontend stack (eg. react, angular).
  • Experience with at least one standard network security protocol (e.g., OAuth2, SAML, LDAP).
  • An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
  • Solid experience with HTTP, with both HTML apps as well as REST services. This includes the ability to use the dev tools in a browser to explain HTTP traffic and an HTTP client (such as curl or Postman) to interact with an HTTP service.
  • Understanding of SaaS business models ideally with working experience on SaaS platforms.
  • Knowledge around the Auth0 platform and competitor product offerings would be an advantage.
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!

Share this job:
Software Engineer, Platform Tools
Auth0  
docker node-js Jan 24
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

The Platform Tools team mission is to make the life of Auth0’s engineers easier and more productive by providing a frictionless interface to Auth0’s internal platform. 

We are looking for senior software engineers to help us achieve the level of excellence that our teams need to make their day-to-day work easier and enjoyable.

You will:

  • Design, build and maintain tools and a toolchain to improve the development lifecycle.
  • Help build and scale our development environment as engineering teams grow.
  • Research and build prototypes using new technologies.
  • Investigate, discuss and propose new engineering productivity practices and tools.
  • Collaborate with fellow team members on priorities, specifications, and progress communication.
  • Evangelize Auth0 engineers about our new tools offering.

You are a good fit if you:

  • Have excellent communication and collaboration skills.
  • Love to work with cutting edge technologies.
  • Enjoy solving chores through automation.
  • Have experience with Node.js or Go.
  • Have experience with container technology such as Docker, Kubernetes, ECS, etc.
  • Are autonomous and have a continuous improvement mindset.
  • Pay attention to details and keep user experience a top priority.
  • Enjoy being part of a highly collaborative, remote first environment.
  • Timezone: we are giving preference to candidates located between GMT -3 and GMT +2.

You might work on:

  • Open source tools, integrations, CLIs, and frameworks.
  • API and CLI interface to our internal platform. 
  • Vivaldi, our Docker-based development environment.
  • Bots to automate common tasks.
  • IDE and browser extensions.
  • Pull Requests flow automation.

Preferred Locations:

  • #US-E; #GMT;
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!
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R&D Content Architect
Auth0  
content technical writing Dec 30 2019
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

Auth0 provides a secure, highly available, enterprise-grade platform that secures billions of log-ins every year. The company makes it easy to implement even the most complex identity solutions for their web, mobile, IoT and internal applications, as well as sophisticated identity management for employees, customers and partners. Thousands of enterprises and millions of users worldwide depend on Auth0 for authentication and authorization of their most mission-critical apps, APIs and IoT devices. Auth0’s top priorities are availability and security. 

Are you a developer committed to helping other developers succeed? Do you have a passion for explaining complex topics in a clear and accessible manner? Do you enjoy writing code and content that meets the highest professional standards? 

If this sounds like you, we’d love to talk to you about working for Auth0 as an R&D Content Architect! 

We are looking for experienced technical content creators to maximize the impact of our blog and video resources. We want developers with strong communication skills who understand the importance of a metrics-driven content strategy.  As a writer, developer, and mentor, you’ll publish technical resources of the highest quality and help others do the same.

Your responsibilities will be:

    • Analyze trends, blog performance, and SEO data to identify high-impact content topics.
    • Establish and document internal best practices for code and content.
    • Develop tools and processes to improve the content-production pipeline.
    • Write engaging content that explores advanced technical subjects and establishes Auth0’s industry expertise.
    • Conduct discussions and conversations with the company Architects.
    • Be able to go through standards and protocols specifications, understand them, and digest that into easy to read content.
    • Mentor less experienced teammates to improve their technical and writing skills.


What we need from you:

    • Experience as a developer. Being proficient in at least one modern programming language/framework.
    • Experience writing developer content, complete with working, production-ready code samples.
    • Familiarity with reporting and analytics tools, such as Tableau, Google Analytics, and Hotjar.
    • Ability to be self-directed and effective working independently, yet equally comfortable contributing in a global team environment.
    • Ability to communicate with different teams and scope documentation assignments.
    • Fluency in written US English.


Bonus Points:

    • You have open-source work such as GitHub projects you can share.
    • You write your own technical blog.
    • Identity knowledge.
    • Extra consideration if you can demonstrate your skills by rewriting one of our docs. Send us a pull request!


Bonus points:

    • You have open-source work such as GitHub projects you can share.
    • You write your own technical blog.
    • Identity knowledge.
    • Extra consideration if you can demonstrate your skills by rewriting one of our docs. Send us a pull request!


Preferred Locations:

    • #US; #CA;


Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!
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Data Engineer
Auth0  
python design Dec 11 2019
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

The Data engineer will help build, scale and maintain the enterprise data warehouse. The ideal candidate will have a deep understanding of technical and functional designs for Databases, Data Warehousing and Reporting areas. The candidate should feed on challenges and love to be hands on with recent technologies.

This job plays a key role in data infrastructure, analytics projects, and systems design and development. You should be passionate for continuous learning, experimenting, applying and contributing towards cutting edge open source Data technologies and software paradigms.

Responsibilities:

  • Contributing at a senior-level to the data warehouse design and data preparation by implementing a solid, robust, extensible design that supports key business flows.
  • Performing all of the necessary data transformations to populate data into a warehouse table structure that is optimized for reporting.
  • Establishing efficient design and programming patterns for engineers as well as for non-technical peoples.
  • Designing, integrating and documenting technical components for seamless data extraction and analysis.
  • Ensuring best practices that can be adopted in our data systems and share across teams.
  • Contributing to innovations and data insights that fuel Auth0’s mission.
  • Working in a team environment, interact with multiple groups on a daily basis (very strong communication skills).

Skills and Abilities:

  • + BA/BS in Computer Science, related technical field or equivalent practical experience.
  • At least 4 years of relevant work experience
  • Ability to write, analyze, and debug SQL queries.
  • Exceptional Problem solving and analytical skills.
  • Experience with Data Warehouse design, ETL (Extraction, Transformation & Load), architecting efficient software designs for DW platform.
  • Knowledge of database modeling and design in a Data Warehousing context
  • Strong familiarity with data warehouse best practices.
  • Proficiency in Python and/or R.

Preferred Locations:

  • #AR; #US;
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!
Share this job:
Senior Software Engineer, Extensibility
Auth0  
node-js docker aws senior Dec 06 2019
See full details

Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case. We like to think that we are helping make the internet safer. We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. Join us on this journey to make developers more productive while making the internet safer! Auth0 provides the simplest and most secure identity platform for developers to make the internet safer. We believe in crafted software, in end-to-end ownership of projects and hyper-fast iterations. The company continues to grow rapidly and services major startups and enterprise customers. We are processing hundreds of millions of logins for thousands of customers from startups to big organizations. We are looking for a Senior Engineer to join our Extensibility team to help us enhance our existing product and add new features. The Extensibility Engineer is responsible for solving complex challenges related to allowing customization in the authentication pipeline. As such, the team owns the core internal technology that allows Auth0 to execute untrusted customer code at scale in isolation--one of the first serverless or FaaS platforms that was built in the industry. You can read more about Auth0 Extensibility here.

We:

    • Are remote-by-design. Work from anywhere, your office is The Internet (but we also have multiple physical locations around the world).
    • Obsess about delivering customer value. Everything we do assumes we only succeed if our customers do.
    • Trust and respect each other. Building a new product is like hacking a new path through the jungle. We’ve got your back. We expect the same from you. We respect our differences and use them to our advantage.
    • Hold ourselves to high standards. We take pride in work done well, and constantly push ourselves towards personal betterment.
    • Collaborate by nature. We believe a team is bigger than the sum of its parts.
    • Innovate through experiments, failure, and learning. Failure is part of our process, no blame attached.
    • Are transparent. We are making an explicit effort to share all data relevant to the making of better decisions. No politics.  
    • Bring passion to everything we do. Our common driver is trying to accomplish something meaningful.

You will:

    • Design, build, and maintain extensibility solutions for internal and external services
    • Debug production issues across multiple levels of our stack
    • Collaborate with high caliber engineers to build new features at large-scale
    • Improve the reliability, monitoring, and operations of our serverless platform
    • Refine engineering practices, standards, and tooling

You might work on:

    • Adding new extensibility points to our platform (think Rules and Hooks)
    • Enhancing the underlying technology for Auth0 Extensibility (Webtasks)
    • Creating new Auth0 Extensions that expand the capabilities of the product
    • Monitoring distributed systems that need to communicate well and maintain high availability

You might be a good fit for this role if you:

      • Have a history of developing and supporting intuitive and robust extensibility solutions
      • Are familiar with the challenges and approaches for designing interconnected, scalable systems
      • Take an iterative approach to development, dividing long-term goals into incremental milestones
      • Thrive in a fast-paced and collaborative environment
      • Have familiarity with the tools we currently use, such as Node.js, Docker, and AWS. (We always try to use the best tool for the job, and therefore regard general engineering skill over knowledge of a particular language or tool. That said, a majority of our existing codebase leverages Node and React, so some level of proficiency in those technologies is highly encouraged)
      • Have experience working in a global remote-first organization
      • Place a high value on security

It’s not expected that a single candidate has expertise in all these areas. We’re looking for professional engineers, who can quickly learn and adapt as our systems and situation changes, rather than candidates with a rigid skill set. You can learn more about our hiring process here.

Preferred Locations:

    • GMT-5; GMT-4; GMT-3; GMT-2; GMT; GMT+1

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law.

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Senior Software Engineering Manager
Auth0  
node-js mongodb senior manager Dec 06 2019
See full details

Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case. We like to think that we are helping make the internet safer. We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. Join us on this journey to make developers more productive while making the internet safer! We’re growing fast here at Auth0 and are looking for experienced Engineering Managers to lead and grow Engineering teams in our Identity & Access Management (IAM) Engineering group. IAM delivers a simple, extensible identity platform that is easy for our customers to integrate into their applications and effortless to operate.  The mission of the team is to delight customers with an outstanding experience when managing their Auth0 identity configuration, and delight developers with concise, understandable, standards-compliant APIs for ease of integration. We are open about technology choices and like to contribute to OSS projects. Our current stack focuses on Node, ElasticSearch, MongoDB, and React, but we like to focus on picking the right tools for the job.

What will you be doing?

    • Work with other teams both within the Engineering organization and outside of it, in order to get better understanding of customer needs and the impact of work the team does
    • Have the opportunity to gain a great understanding and context about how Auth0 works and learn more about security protocols and how to build reliable, highly available systems
    • Crafting and implementing features and bug fixes for the product/services the specific team owns
    • Providing context so team members can perform specific tasks
    • Help people on the team grow
    • Hire great coworkers to join the team

You might be a good fit if you:

    • Have experience leading a technical team and are good at coaching teammates in all phases of their career
    • Know when to let the team figure things out on their own and also have the necessary context and skills to help them out and be hands onKnow how to focus teams to achieve their goals
    • Have a technical background and can help a team evaluate trade-offs during development
    • Enjoy working in an iterative development environment
    • Can add value to a conversation even when you are not familiar with the entire context
    • Work well with technical and non-technical people to deliver high-value results
    • Like to lead by example
    • Are a great communicator

Bonus points for:

      • Experience with Node.js
      • Experience building systems highly reliable, scalable systems
      • Experience working on Identity and Access Management software and concepts
      • We do not expect you to be an expert in all of the above, only that you can learn the less familiar fast

You can learn more about our hiring process here.

Preferred Locations:

    • #US-E; #GMT;

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law.

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Senior Solutions Engineer
Auth0  
senior java html saas cloud frontend Dec 05 2019
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

Auth0 continues to grow and so does the volume and complexity of the needs of our prospective customers. Security and identity management are now core concerns of every business. As a result we are building a dedicated pre-sales engineering team that will be the primary technical resource for all of our account executives. We will help engage the prospect where they have the greatest need and then fill that need through education and guidance to the best solution. Successful candidates will be located in London.

Responsibilities:

  • Deliver interactive presentations and product demos.
  • Lead Q&A sessions to prospective customers in order to understand their requirements.
  • Present to all levels of the organization - from practitioner to C-level.
  • Engage with multiple business units including software engineering, operations, product management and business stakeholders.
  • Whiteboard Auth0 solutions with customer architectures.
  • Execute well defined, outcome focused PoCs for prospects.
  • Maintain a broad and deep technical understanding of the Auth0 product line and the underlying technologies and protocols.
  • Stay up to date on industry trends through self study, research, online courses.
  • Proactive engagement in local and regional events evangelizing Auth0 as a presenter and attendee.
  • Work from home with up to 50% travel within region.

Requirements:

  • A love for our primary customer profile: the software developer and architect.
  • A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally sales engineering.
  • An ability to quickly communicate complex ideas around a technical topic, ideally on the fly at a whiteboard.
  • Strong presentation skills.
  • Expert in building relationships, listening and managing time.
  • A desire to engage with the larger community by contributing to open source projects and participating in local events.
  • Experience with JavaScript.
  • Experience with SaaS and Cloud platforms (AWS, Azure)
  • Experience with at least one backend stack (eg. node, java, .NET).
  • Experience with a popular frontend stack (eg. react, angular).

Desired:

  • Experience with at least one standard network security protocol (eg. OAuth, OAuth2, SAML, LDAP).
  • An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
  • Solid experience with HTTP, with both HTML apps as well as REST services. This includes the ability to use the dev tools in a browser to explain HTTP traffic and an HTTP client (like curl or Postman) to interact with an HTTP service.
  • 5+ years experience in pre-sales engineering.
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!
Share this job:
Senior Engineer, IAM Sessions
Auth0  
node-js mongodb senior design Nov 22 2019
See full details

Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score.  We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N. We are looking for a Senior Engineer to join our Sessions team! This team is responsible for building out the services and infrastructure which are needed to scale sessions and refresh tokens to the billions, where reliability and latency are key. The majority of authentication and authorization transactions running through Auth0 will depend on your code, giving you the opportunity to work as part of a core product team. You will often work with other teams both within the Engineering organization and outside of it, in order to get a better understanding of customer needs and the impact of changes you perform.

You will:

  • Collaborate with other engineers and teams to implement new features, improvements and fixes that need to handle our current and future scale.
  • Instrument, monitor and operate the code you write and services you build. This includes on-call rotations.
  • Help with design and code review, and ensure good engineering practices are being applied.

You might be a good fit for this role if you:

  • Have experience building highly-reliable, mission-critical software at scale.
  • Take an iterative approach to development, dividing long-term goals into incremental milestones.
  • Have experience working in a global remote-first organization.
  • Are a good communicator and enjoy interacting with people
  • Place a high value on security.
  • Bring the right attitude to the team: ownership, accountability, and attention to detail.
  • Have familiarity with the tools we currently use, such as Node.js, TypeScript, MongoDB, DynamoDB, PostgreSQL.

It’s not expected that a single candidate has expertise in all these areas. We’re looking for professional engineers, who can quickly learn and adapt as our systems and situation changes, rather than candidates with a rigid skill set. You can learn more about our hiring process here. Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case. We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles.  Join us on this journey to make developers more productive while making the internet safer!

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Senior Software Engineer, IAM Continuous Authentication
Auth0  
node-js postgresql senior java javascript cloud Nov 22 2019
See full details

Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case. We like to think that we are helping make the internet safer. We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. Join us on this journey to make developers more productive while making the internet safer! What's the opportunity? As we scale Auth0 and handle billions of logins per month, we also have to deal with billions of attacks. Almost 40% of our traffic are bots trying to get access to our customers accounts and our job is to not let that happen. At the same time we want to provide a great experience to our users and let them know when something suspicious is going on: someone logged in from a device that was not seen before; from a place that would be impossible based on previous activity; from a TOR node; etc. Finding the right balance between security and user experience is a hard problem to solve. This is the mission of the Continuous Authentication team. Did that spark any interest? Read more about our vision and how we hire.

You will:

    • Dive deep into our data to make sense of new attack vs legit patterns.
    • Become an expert in fighting hackers and botnets.
    • Collaborate with developers from other domains like Protocols, Sessions, Login and MFA to provide the best experience while keeping it secure.
    • Strive for high availability and performance by continuously tweak the engine
    • Learn about the errors and incidents in production while participating in the on-call rotation
    • Identify and resolve production issues and implement fixes for them.

You might be a good fit for this role if you:

    • You have 7+ years of software development experience.
    • You have previous experience using Node.js (JavaScript).
    • You have exposure to data intensive systems with high performance in data retrieval.
    • You have created public APIs and you enjoy the process of doing it.
    • Are passionate about working on systems that are highly-reliable, maintainable and scalable.
    • You have experience and passion for good engineering practices and testing.
    • You have knowledge and experience of data modeling and principles of database systems (relational and non-relational).
    • You are a good communicator and enjoy interacting with people.
    • You excel when working autonomously, and know when to seek help from your team members.
    • Have solid experience with cloud environments (e.g: AWS).
    • You always strive to learn and are interested in improving your security knowledge.
    • You are located between UTC-03 and UTC-07.

Preferred Skills:

    • You have previous experience using Java at scale (nice to have)
    • Have 2+ years of experience in the identity and access management (IAM) domain.
    • Have some front-end development knowledge and some experience with frameworks such as React
    • Know about security engineering, and application security.
    • Have experience running PostgresQL in a large-scale production environment.

Preferred Locations:

    • #US-E; #AR; #GMT;

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law.

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Software Engineer, IAM Authorization
Auth0  
node-js postgresql javascript cloud frontend Nov 15 2019
See full details

Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score.  We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N. Are you interested in building an amazing customer experience at scale? Do you want to improve your knowledge of security? Would you like to help our customers make their applications more secure? Are you ready to make the internet safer? The IAM Authorization team at Auth0, develops and maintains the Authorization capabilities of our platform. We work on designing and developing new features and improvements related to security, scalability, performance and functionality to protect and empower our users and take our platform to the next level. You will have the opportunity to gain a greater understanding and context about how Auth0 works and deepen your knowledge of authorization, security, databases and how to build reliable, highly-available distributed systems.

You will:

    • Collaborate with other developers and teams to develop new features, APIs, improvements and fixes to handle our current and future scale.
    • Strive to ensure the quality and customer value of our product.
    • Learn more, and in depth the domain of IAM.
    • Be a part of the team's on-call rotations to make sure we offer our client the best availability for our services.
    • Identify and resolve production issues and implement fixes for them.

You might be a good fit for this role if:

    • You have 3+ years of software development experience.
    • You have previous experience using Node.js (JavaScript).
    • You have created or enjoy creating public APIs.
    • Are passionate about working on systems that are highly-reliable, maintainable and scalable.
    • You have experience and passion for good engineering practices and testing.
    • You have knowledge and experience of data modeling and principles of database systems (relational and non-relational).
    • You are a good communicator and enjoy interacting with people.
    • You excel when working autonomously, and know when to seek help from your team members.
    • You always strive to learn and are interested in improving your security knowledge.
    • You are located between UTC-5 and UTC+2

Preferred Skills:

    • Have 2+ years of experience in the identity and access management (IAM) domain.
    • Have front-end development knowledge and some experience with frameworks such as React.
    • Have solid experience with cloud environments (e.g: AWS).
    • Know about security engineering, authentication and federation protocols, cryptography, and application security.
    • Have experience with OAuth2 and/or SAML auth protocols.
    • Have solid NodeJS experience.
    • Have experience running PostgresQL in a large-scale production environment.
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Senior Javascript Engineer
Auth0  
javascript node-js senior Nov 07 2019
See full details
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

Auth0 is looking for a Senior Javascript Developer Experience Engineer across the following technologies:
- JavaScript, Node, React, Angular, Jest, Mocha, TypeScript

You GET developers! You know what they need, how to talk to them, how to make their lives easier, what makes them click, their dissatisfiers and their delighters. You recognize when a framework, library or product provides a great experience. As a Senior Javascript Developer Experience Engineer, you will use those superpowers to improve our entire onboarding process, SDKs, Quickstarts, Docs, and provide direct assistance to developers in our support channels. You will be the internal and external steward of the experience for the technologies that you love working with every day.

Each Developer Experience Engineer shepherds one or multiple platforms forward, both internally within Auth0, and externally in the community.

You will be working in a cross-functional team alongside the developer evangelist, onboarding, growth, dashboard, community, and SDK teams to provide the best developer experience for the technologies you own.

The most important qualifications for this position are software engineering expertise, empathy, and self-direction.

You will be

    • Writing, curating, editing developer resources: tutorials, examples, guides, and documentation.
    • Directly shaping and developing our open source SDKs.
    • Owning the code samples and implementation guidance for Auth0.
    • Championing Auth0 by engaging directly with the community.
    • Gathering and channel user feedback within the company to improve the experience for developers on Auth0.
    • The go-to-expert in the company, internally and externally, providing domain knowledge and reviews for Auth0 in these technologies.
    • Sharing your technical expertise at conferences and other tech events.


You'd be a great fit if you had

    • A deep understanding of writing, running, maintaining and debugging applications.
    • The ability to communicate effectively in person and in writing as a presenter, documenter.
    • Excellent written and verbal communication skills: presenting, documenting, troubleshooting.
    • Demonstrable experience authoring developer documentation (tutorials, blog posts, docs).
    • The ability to be self-directed and be effective working independently, yet feel equally comfortable contributing in a global team environment.


Bonus points if you have

    • Experience working in distributed teams and work environments.
    • Created open-source material or have contributed to open-source projects.
    • Your own technical blog.
    • Knowledge in the identity and access management space.
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Senior Engineer, Administration Experience
Auth0  
node-js aws mongodb saas postgresql Nov 05 2019
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Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score.  We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N. We are looking for an experienced senior engineer who, as technical lead, will help us enhance and maintain the administration experience for our customers. You'll be leading the team that delivers a delightful experience to our internal and external customers by providing transparency and control over how Auth0 resources are used within our customers' business. You will be helping us build new Team management experience that enables collaboration with coworkers in an account that is centrally managed and enhance tenant administration rule base access control so that tenant admins can limit the permissions of some users within their team. You will also be responsible for helping us create new, and maintain existing, APIs and services that will be operating in high scale, low latency environments.  Are you passionate about working in a remote, multi-functional, multicultural team together with other software engineers, product designer and product owner - all living in different timezones? Do you have software engineering expertise, dedicated business driven approach to problem solving, self-direction, and a strong belief that the team can achieve more than each of its members individually? Our current technology stack is node.js, React, Typescript, MongoDB, PostgreSQL, RabbitMQ and AWS.  We will consider candidates located in GMT-5 to GMT+1 time zones.

You will

    • Join a multi-functional remote team to own our products from top to bottom.
    • Participate in both product discovery and product delivery cycles as technical lead and have a real impact on the products owned by the team.
    • Collaborate with other specialists and teams to develop scalable and reliable services and add new features, improvements, and fixes to handle our current and future scale.
    • Debug and resolve production issues and implement fixes for them.
    • Be a part of the team's on-call rotation.
    • Mentor other engineers and help them grow on a technical path.
    • Help our customers have an awesome experience with our products.

You'd be a great fit if you

    • Have a deep understanding and solid experience in designing, writing, running, maintaining and debugging applications across the whole stack in the large scale distributed systems using one or more of the technologies listed above.
    • Enjoy being part of a highly collaborative, remote-friendly environment.
    • Have the ability to be self-directed and be effective working independently, yet feel equally comfortable contributing in a team environment.
    • Work well with technical and non-technical people to deliver high-value results.
    • Believe that writing code is just the tool to solve customer problems and solving them is what really matters.
    • Have business driven approach to software development and are focused on outcomes rather than outputs.
    • Tend to deliver work incrementally to get feedback and iterate over solutions.
    • Can mentor junior people and pair with other teams: education is a very important part of this role.
    • Like to get your hands dirty by debugging and fixing issues in production.
    • Understand the real problems by reading between the lines and asking good questions.
    • Communicate well, take feedback in a positive way and are OK not always doing the most glamorous tasks.
    • Have 12+ years of software development experience and experience in building SAAS product.

Bonus points if you

    • Have experience working in distributed teams and work environments.
    • Have experience with building SAAS products for enterprise.
    • Have knowledge in the identity and access management space.

Preferred Time Zones

    • GMT-5 to GMT+1
    • #US-E; #AR; #GMT;

Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case. We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles.  Join us on this journey to make developers more productive while making the internet safer!

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Senior Engineer, Protocols
Auth0  
node-js senior design Oct 22 2019
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Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case. We like to think that we are helping make the internet safer. We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. Join us on this journey to make developers more productive while making the internet safer! We are looking for a Senior Engineer to join our Protocols team! This team is responsible for building out the core features of our authorization server with a focus on OpenID Connect and OAuth 2.0. All of the authentication and authorization transactions running through Auth0 will depend on your code, giving you the opportunity to work as part of a core product team. You will often work with other teams both within the Engineering organization and outside of it, in order to get a better understanding of customer needs and the impact of changes you perform.

You will:

    • Collaborate with other engineers and teams to implement new features, improvements and fixes that need to handle our current and future scale.
    • Instrument, monitor and operate the code you write and services you build. This includes on-call rotations.
    • Help with design and code reviews. Ensure good engineering practices are being applied.

You might be a good fit for this role if you:

      • Have a deep knowledge of the OAuth 2.0, OpenID Connect, SAML and other specifications. You have experience implementing those for mission-critical systems.
      • Take an iterative approach to development, dividing long-term goals into incremental milestones.
      • Have experience working in a global remote-first organization.
      • Are a good communicator and enjoy interacting with people.
      • Place a high value on security
      • Bring the right attitude to the team: ownership, accountability, attention to detail ...
      • Have familiarity with the tools we currently use, such as Node.js, TypeScript, MongoDB.

It’s not expected that a single candidate has expertise in all these areas. We’re looking for professional engineers, who can quickly learn and adapt as our systems and situation changes, rather than candidates with a rigid skill set. You can learn more about our hiring process here.

Preferred Locations:

    • #US-E; #GMT; #AR

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law.

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Senior Software Engineer, Operator Experience
Auth0  
java api node-js postgresql senior cloud Oct 22 2019
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Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case. We like to think that we are helping make the internet safer. We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. Join us on this journey to make developers more productive while making the internet safer! We are looking for a senior engineer to help us enhance and maintain the operator experience for our customers. You’ll be helping our team enhance and scale our Tenant Logs offering, and make our Custom Domains functionality even easier to use. You will also be responsible for helping us build new, and maintain existing, APIs and services that will be operating in high scale, low latency environments.

You will:

    • Join a small, cohesive team comprised of engineers, a product manager, and designer to own our products from top to bottom.
    • Collaborate with other engineers and teams to develop new features, APIs, improvements, and fixes to handle our current and future scale.
    • Collaborate with our support team as the last level of escalation for tickets.
    • Be a part of the team's on-call rotations.
    • Troubleshoot production issues and implement fixes for them.
    • Help our customers have an awesome experience with our products.

You may be a good fit for this role if you:

    • Have experience creating public, or internal, APIs.
    • Care deeply about customer experience and making it easy for customers to get the most out of our product.
    • Enjoy being part of a highly collaborative, remote-friendly environment.
    • Work well with technical and non-technical people to deliver high-value results.
    • Dream of working on a cloud service that has other developers as customers.
    • Like to lead by example.
    • Have experience using NodeJS (or JavaScript), Java, or any other concurrency-friendly language.
    • Have experience with PostgreSQL.
    • Have worked with real-time data processing.

Preferred Locations:

    • #AR; #US; #CA;

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law.

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