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Customer Success Engineer |
saas api | Jan 08 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
As a Circonus Customer Success Engineer, you’ll drive customer satisfaction and revenue by advising our customers and prospects on the value of Circonus' technology. Your responsibilities will revolve around supporting the post sales process. This includes development of on-boarding plans, leading technically-oriented conversations with clients, quarterly business reviews, creation of written technical materials, and implementation of solutions on behalf of customers. A successful candidate will be able to effectively communicate across multiple departments and customers, can shift gears at a moment's notice, and enjoys the challenges of supporting enterprise clients. If you're an established Sales Engineer or Customer Success professional with a consistent track record in helping customers solve technical problems, we should talk. This position is 100% remote, and will remain so post-COVID. Responsibilities
Qualifications
Preferred Experience
Circonus is a software company that is changing the way the world monitors both IT infrastructure and the business it powers. Our SaaS and on-premise solutions enable companies to combine monitoring, alerting, event processing, and predictive analytics into a unified solution. Visualize any data, in any application, from any system, in real-time. Circonus scales from a single team to a worldwide organization that tracks thousands of devices analyzing millions of metrics. API driven automation empowers developers and makes operational teams incredibly efficient, while analytics drive insights that improve organization-wide performance. We enjoy a global reach, but our customers primarily cluster on the East Coast, California, and to a lesser degree, Europe. Our success stems from (a) delivering an industry-leading product and (b) an obsession with customer satisfaction. Culturally, we operate like a startup. Small, agile teams making quick decisions and short, iterative cycle times. We relish our core values of respect, integrity, value and growth, among others. This is probably the kind of place where you want to work. All of our positions include a discretionary PTO policy, health insurance, gym reimbursement, a generous 401 K, the opportunity for a bonus and more.
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Front-end Engineer |
frontend javascript html css data science saas | Oct 02 2020 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Our Frontend Engineers are responsible for developing high performance, responsive user interfaces for Circonus. The clean, intuitive, and beautiful user interfaces you build will play a critical role in the Circonus user experience -- allowing users to navigate through data and visually manipulate massive data sets to gain new insights. You’ll develop core front-end components of a fast, scalable, complex web application (JavaScript, HTML5, CSS, jQuery, and Vue.js) using your expert level knowledge of JavaScript. The sleek, beautiful results of your work make you an integral part of our team as you define, design, and develop new features, while improving existing ones. In particular, we’re seeking someone to help lead an effort to rewrite a legacy jQuery-based application with Vue.js. Prior experience with such a rewrite is strongly preferred - please mention it directly within your cover letter. Responsibilities
Qualifications
Preferred Experience
Circonus offers a powerful machine data intelligence platform to handle the world's most demanding use cases. From mission-critical IT infrastructure to data-intensive IoT applications, Circonus works with any tech and at any scale. Circonus uses advanced data science and patented technology to ingest and analyze machine data to deliver unmatched clarity, insights, and performance. From real-time alerts and fault detection to ML-based predictive analytics, Circonus helps companies optimize operations and deliver exceptional user experiences with confidence. We enjoy a global reach, but our customers primarily cluster on the East Coast, California, and to a lesser degree, Europe. Our success stems from our industry-leading offering and our obsession with customer satisfaction. Culturally, we operate like a startup. Small, agile teams with quick decisions and short, iterative cycle times. We relish our core values of respect, integrity, value and growth, among others. All of our positions include a discretionary PTO policy, health insurance, gym reimbursement, a generous 401(k), the opportunity for a bonus and more.
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Sales Engineer |
data science | Aug 31 2020 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
As a Circonus Sales Engineer, you’ll drive customer satisfaction and revenue by advising our customers and prospects on the value of Circonus' technology. Your responsibilities will revolve around supporting the pre- and post sales process. This includes development and presentation of product demos, leading technically-oriented conversations with prospects, creation of written technical materials, and implementation of solutions on behalf of customers. A successful candidate will be able to effectively communicate across multiple departments and customers, can shift gears at a moment's notice, and enjoys the challenges of the sales process. If you're an established Sales Engineer professional with a consistent track record in helping customers solve problems, we should talk. Responsibilities
Qualifications
Preferred Experience
Circonus offers a powerful machine data intelligence platform to handle the world's most demanding use cases. From mission-critical IT infrastructure to data-intensive IoT applications, Circonus works with any tech and at any scale. Circonus uses advanced data science and patented technology to ingest and analyze machine data to deliver unmatched clarity, insights, and performance. From real-time alerts and fault detection to ML-based predictive analytics, Circonus helps companies optimize operations and deliver exceptional user experiences with confidence. We enjoy a global reach, but our customers primarily cluster on the East Coast, California, and to a lesser degree, Europe. Our success stems from our industry-leading offering and our obsession with customer satisfaction. Culturally, we operate like a startup. Small, agile teams with quick decisions and short, iterative cycle times. We relish our core values of respect, integrity, value and growth, among others. All of our positions include a discretionary PTO policy, health insurance, gym reimbursement, a generous 401(k), the opportunity for a bonus and more.
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Customer Support Engineer |
java javascript html saas linux cloud | Aug 31 2020 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Circonus is seeking a highly motivated, self-directed individual to join our customer support team as a Customer Support Engineer. In this role, you’ll provide technical support to customers dealing with complex issues surrounding the use of Circonus. In particular, we’re seeking someone to provide our customers with an exceptionally positive support experience – every time. A deep desire to provide excellent customer service coupled with a strong (and broad) technical background is critical. Responsibilities
Qualifications
Nice To Have
Circonus is a software company that is changing the way the world monitors both IT infrastructure and the business it powers. Our SaaS and on-premise solutions enable companies to combine monitoring, alerting, event processing, and predictive analytics into a unified solution. Visualize any data, in any application, from any system, in real-time. Circonus scales from a single team to a worldwide organization that tracks thousands of devices analyzing millions of metrics. API driven automation empowers developers and makes operational teams incredibly efficient, while analytics drive insights that improve organization wide performance. We enjoy a global reach, but our customers primarily cluster on the East Coast, California, and to a lesser degree, Europe. Our success stems from (a) delivering an industry-leading offering and (b) an obsession with customer satisfaction. Culturally, we operate like a startup. Small, agile teams with quick decisions and short, iterative cycle times. We relish our core values of respect, integrity, value and growth, among others. This is probably the kind of place where you want to work. All of our positions include a discretionary PTO policy, health insurance, gym reimbursement, a generous 401k, the opportunity for a bonus and more.
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Technical Support Analyst II |
java javascript html saas linux cloud | Jul 22 2020 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Circonus is seeking a highly motivated, self-directed individual to join our customer support team as a Technical Support Analyst. In this role, you’ll provide technical support to customers dealing with complex issues surrounding the use of Circonus. In particular, we’re seeking someone to provide our customers with an exceptionally positive support experience – every time. A deep desire to provide excellent customer service coupled with a strong (and broad) technical background is critical. Responsibilities
Qualifications
Nice To Have
Circonus is a software company that is changing the way the world monitors both IT infrastructure and the business it powers. Our SaaS and on-premise solutions enable companies to combine monitoring, alerting, event processing, and predictive analytics into a unified solution. Visualize any data, in any application, from any system, in real-time. Circonus scales from a single team to a worldwide organization that tracks thousands of devices analyzing millions of metrics. API driven automation empowers developers and makes operational teams incredibly efficient, while analytics drive insights that improve organization wide performance. We enjoy a global reach, but our customers primarily cluster on the East Coast, California, and to a lesser degree, Europe. Our success stems from (a) delivering an industry-leading offering and (b) an obsession with customer satisfaction. Culturally, we operate like a startup. Small, agile teams with quick decisions and short, iterative cycle times. We relish our core values of respect, integrity, value and growth, among others. This is probably the kind of place where you want to work. All of our positions include a discretionary PTO policy, health insurance, gym reimbursement, a generous 401k, the opportunity for a bonus and more.
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UI/UX Engineer |
ux ui javascript html css data science | Jul 20 2020 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Our UI/UX Engineers are responsible for developing high performance, responsive user interfaces for Circonus. The clean, intuitive, and beautiful user interfaces you build will play a critical role in the Circonus user experience -- allowing users to navigate through data and visually manipulate massive data sets to gain new insights. You’ll develop core front-end components of a fast, scalable, complex web application (JavaScript, HTML5, CSS, jQuery, and Vue.js) using your expert level knowledge of JavaScript. The sleek, beautiful results of your work make you an integral part of our team as you define, design, and develop new features, while improving existing ones. In particular, we’re seeking someone to help lead an effort to rewrite a legacy jQuery-based application with Vue.js. Prior experience with such a rewrite is strongly preferred - please mention it directly within your cover letter. Responsibilities
Qualifications
Preferred Experience
Circonus offers a powerful machine data intelligence platform to handle the world's most demanding use cases. From mission-critical IT infrastructure to data-intensive IoT applications, Circonus works with any tech and at any scale. Circonus uses advanced data science and patented technology to ingest and analyze machine data to deliver unmatched clarity, insights, and performance. From real-time alerts and fault detection to ML-based predictive analytics, Circonus helps companies optimize operations and deliver exceptional user experiences with confidence. We enjoy a global reach, but our customers primarily cluster on the East Coast, California, and to a lesser degree, Europe. Our success stems from our industry-leading offering and our obsession with customer satisfaction. Culturally, we operate like a startup. Small, agile teams with quick decisions and short, iterative cycle times. We relish our core values of respect, integrity, value and growth, among others. All of our positions include a discretionary PTO policy, health insurance, gym reimbursement, a generous 401(k), the opportunity for a bonus and more.
Share this job:
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