Instructure

<div>At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create something awesome. And that's where you come in.</div><div><br></div><div>At Instructure, we are building the world’s best ecosystem for teaching and learning. Millions of students and teachers use our products around the world, and we’re always finding ways to innovate and improve their experience.&nbsp;We are hiring world class software engineers to solve some of education’s hardest data problems at cloud-scale. By focusing on our values — ownership, openness, simplicity, and relationships — and using a modern stack that includes React, TypeScript, AWS, Java.&nbsp;</div><div>If this sounds interesting, we should talk.</div><div><br></div><h3>What we do:</h3><div><ul><li>We build <a href="https://instructure.design/" rel="nofollow noopener" target="_blank">InstUI</a>, a design system that is used by most Instructure products, Canvas included. InstUI stands out from other design systems by having accessibility as an important design goal.</li><li>We grow great products by investing in the teams that create them: the hallmarks of our engineering culture are constructive code review, hackweeks, internal conferences, a bias to action, thoughtful mentorship, and regular communication.</li><li>We love open source! InstUI is released under the MIT license, most work you will do will be in the public.</li><li>We keep our projects up-to-date with the latest technologies: Yarn 3, latest TypeScript, WebComponents,...</li><li>Mentor and teach other engineers, encouraging best practices and fostering code reuse.</li><li>We mostly work from home, but come to the office around 1 day a week.</li><div><br></div></ul></div><h3>What we look for:</h3><div><ul><li>Good interpersonal skills, someone who can manage a small team via leading by example and fostering the current team culture of openness, responsibility and ownership.</li><li>Experience in JavaScript, TypeScript and modern UI frameworks (React/Angular/Vue,..)</li><li>Experience in implementing frontend CI pipelines is a plus.</li><li>A bias to action, desire for ownership, and love for problem-solving.</li><li>Demonstrated excellence in programming, debugging, architecture, and devops — our engineers design, build, and deploy their own code.</li><li>Strong communication skills.</li><div><br></div></ul></div><div>We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.&nbsp;</div><div><br></div><div><b>All Instructure employees are required to successfully pass a background check upon being hired.</b></div>

Engineering Manager

<div>At Instructure, our vision is to help people learn, develop, and engage from their first day at school to their last day of work. Our goal is simple: create more effective ways for everyone everywhere to access education, make discoveries, share knowledge, be inspired, and do big things. We accomplish all this by giving smart, creative, passionate people opportunities to create awesome. So here’s your opportunity…</div><div><br></div><div>We are looking for an incredible Learning Specialist to join our Learning Services team to work with both K12 and HED clients. Learning Specialists use their teaching or educational leadership experience to help customers adopt and deepen their use of Instructure products to meet pedagogical goals across our clients’ organizations. Learning Specialists create, update, and customize various training programs and assets that suit a wide variety of customer training plans. Training offerings include live delivery in both webinar style and face-to-face, course creation, and video trainings.&nbsp;&nbsp;</div><div><br></div><div>A successful Learning Specialist will need an advanced level of Canvas experience, love some travel, provide exceptional customer experience, be able to easily master new software then quickly turn around and train others on that software, excellent written communication skills for use in course development and video script development, a basic level working knowledge of Camtasia Video Editing, or other comparable video editing software, and a pinch of html skills.</div><div><br></div><h3>What you will be doing:</h3><div><ul><li>Exhibit customer focused care by listening to client needs and goals. Apply that information to craft presentations, resources, and demo material to use in the delivery of training sessions.&nbsp;&nbsp;</li><li>Design and deliver custom presentations on software services to educators and LMS administrators. Adapt presentation techniques to fit different profiles of clients, audience sizes, experience levels and modalities. Exhibit expert level knowledge of tools while being warm and engaging.</li><li>Author technical course content and video scripts in a way that inspires clients to use our toolsRecord, produce and edit training videos pertaining with Camtasia software, or other comparable video editing software.</li><li>Deliver online webinars, onsite trainings (when the return to travel is appropriate), and participate in other internal training scenarios as needed by other teams at Instructure.</li><li>Employ timely communication, including scoping clients to develop custom training agendas, sharing communication announcements for attendees, and submitting training assets for review.&nbsp;Have a willingness to receive and eventually provide coaching, mentoring and assistance to project team members and contractors to promote professional growth, accountability and high quality deliverables.</li><li>Test software functionality, problem solve to provide work arounds when possible to meet client application requests.&nbsp;</li><li>Perform needs analysis and design training products with a collaborative team.</li></ul></div><h3>What you will need to know/have:</h3><div><ul><li>Either 3 years of classroom (face to face or virtual) teaching experience using Canvas LMS or 3 years of Canvas Account LMS Administrator experience</li><li>Bachelor's Degree&nbsp;</li><li>Knowledge of effective educational technology practices</li><li>Skilled at creating training/learning materials for different delivery modes.</li><li>Be able to work remotely and manage time efficiently managing multiple projects.</li><li>Exhibit flexibility and a high adaptability to change with a positive and collaborative attitude.</li><li>Willingness to travel approximately 10-30% of the time which may vary greatly throughout the year. (when return to travel is deemed appropriate by Instructure)</li><li>Have a strong, fast and reliable home wifiHave a quiet location to be able to record audio </li></ul></div><h3>Get in on all the awesome at Instructure:</h3><div><ul><li>Competitive salary and 401k.&nbsp;</li><li>Medical, dental, disability, and life insurance.&nbsp;</li><li>HSA program, vision, voluntary life, and AD&amp;D.&nbsp;</li><li>Tuition reimbursement.</li><li>Paid time off, 10 paid holidays, and flexible work schedules.&nbsp;</li><li>Gym club reimbursements and rewards-based fitness tracking.</li></ul></div><h3>Application Process:</h3><div><ul><li>Cover Letter and Resume</li><li><a href="https://learn.instructure.com/enroll/C9WMP3" rel="nofollow noopener" target="_blank">Please complete the screening activities and sample Canvas content here</a>. If the course you share was collaborative in nature, identify your role and contribution. </li><li>If you need access to Canvas, use the <a href="https://www.instructure.com/canvas/try-canvas" rel="nofollow noopener" target="_blank">Canvas Free For Teacher</a> account.</li></ul></div><div>We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.</div><div><br></div><div>&nbsp;At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer.</div><div><br></div><div><b>All Instructure employees are required to successfully pass a background check upon being hired.</b></div>

Learning Specialist

<div>At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesomeness. And that's where you come in!</div><div><br></div><div>Instructure is seeking an innovative instructional designer to create amazing learning experiences in a fast-paced, get-stuff-done environment as part of a collaborative and fully-remote team.</div><h3>What you'll be doing as an Instructional Designer:</h3><div><ul><li>Create an unparalleled customer experience as you consult and collaborate with institutions to design and build world-class online learning experiences</li><li>Design, create, revise and structure content, activities, and assessments to align with learning objectives</li><li>Work with instructors, SMEs (subject matter experts), and/or curriculum writers to provide an engaging experience for all types of Canvas courses (brick and mortar, fully online, hybrid, self-paced, blended learning, etc.)</li><li>Incorporate best practices for innovative and engaging learning</li><li>Iterate on existing content to increase impacts</li><li>Build and maintain professional relationships with instructors, SMEs, and stakeholders</li><li>Communicate with stakeholders regarding course design elements, goals, deadlines, and objectives</li><li>Manage projects, initiatives, and course development to align with institutions goals and deadlines</li></ul></div><h3>And the additional duties of a Principal Instructional Designer:</h3><div><ul><li>Coordinate large design projects including tracking hours, identifying key milestones, providing ongoing communication to clients, and working with internal and external subject matter experts to build content</li><li>Utilize Articulate Storyline or SCORM to design courses based on provided content</li><li>Deploy HTOML offerings within the limitations of the Rich Content Editor in Canvas</li><li>Provide mentorship for new employees and contractors, coordinate employee work on large projects where multiple designers are required</li><li>Create materials and collateral that support design processes and documentation to help other team members create a top-notch experience for their clients</li><li>Improve the level of understanding of the design services team by providing online courses, CanvasLIVE sessions, workshops, and other resources in support of research-based teaching practices</li><li>Consult with clients to help create a curriculum strategy, including developing programmatic goals, outlining instructional strategies, articulating the student experience, defining faculty interactions, creating meaningful assessments, and driving learner engagement</li><li>Take on strategic, challenging, and/or high-profile clients that align with the key company, department, or team initiatives</li><li>Serve as a resource for clients, the instructional design team, and Learning Services as a whole in ADDIE (Analyzing, Designing, Developing, Implementing, and Evaluating), Universal Design for Learning (UDL), accessibility issues, copyright, and effective assessment strategies</li><li>Deliver onsite or remote workshops (e.g. custom course, delivery of a workshop, course as a resource for continuing education)</li><li>Perform paid discovery for design clients including estimating how long a project is going to take, providing examples of work, creating proof of concept, and determining a cost proposal</li></ul></div><h3>What you should bring to the team as an Instructional Designer:</h3><div><ul><li>Demonstrated exceptional Canvas LMS instructional design experience a must!</li><li>A strong portfolio demonstrating mad skills designing and building eLearning experiences within Canvas for web and mobile platforms</li><li>Broad background in creating engaging digital content while applying instructional design best practices and incorporating learning/edtech theories&nbsp;</li><li>Experience with basic HTML, graphic design, instructional design software, authoring tools, and LTIs</li><li>Strong written and verbal communication as well as active listening skills to promote effective meetings with clients, designers, and the Instructure team&nbsp;</li><li>Strong organizational skills and ability to manage multiple assignments while meeting project deadlines</li><li>Ability to present resources and facilitate conversation in a professional and polished manner&nbsp;</li><li>Bachelor’s degree in instructional design, adult learning, education technology, curriculum &amp; instruction, or other design-related fields. </li><li>Master’s or Ph.D. degree in design-related fields a plus</li></ul></div><h3>And the additional skills of a Principal Instructional Designer:</h3><div><ul><li>Excellent written and verbal communication to work effectively with clients and colleagues&nbsp;</li><li>Expertise in instructional design and application of adult learning theory, K12 models, and/or frameworks within the learning design</li><li>Knowledge, understanding, and demonstration of how to apply best practices in instructional technology, online, blended, and face-to-face pedagogy</li><li>Understanding of key design concepts such as ADDIE (Analyzing, Designing, Developing, Implementing, and Evaluating), Universal Design for Learning (UDL), accessibility issues, copyright, and effective assessment strategies</li><li>Willingness to work on outreach efforts to support the promotion of the design team and its services</li><li>Engaging presentation skills to support the delivery of onsite and remote design workshops</li><li>Ongoing contribution to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds</li><li>Organized approach and ability to think outside the box and offer innovative solutions</li><li><b>Specialized skill set in one of the following:</b></li><li>Technical design concepts, such as distribution methodologies, CSS (such as Apple), or SCORM support (such as CT)</li><li>Advanced graphic design (Google Draw, Illustrator, or Photoshop) and deep understanding of Badging Services (design badging and implementation)</li><li>Corporate Perspective (ability to think outside the educational realm, still a pedagogical based with a different lens)&nbsp;</li><li>Engagement tools and interactive content such as the creation of video/media, Articulate Storyline, etc.</li><li>A Master’s degree or Doctorate degree in instructional design, adult learning, education technology, curriculum &amp; instruction, or other design-related fields preferred</li></ul></div><h3>Get in on all the awesome of Instructure:</h3><div><ul><li>Competitive salary, equity and 401k.&nbsp;</li><li>Medical, dental, disability, and life insurance.&nbsp;</li><li>HSA program, vision, voluntary life, and AD&amp;D.&nbsp;</li><li>Tuition reimbursement.</li><li>Paid time off, 10 paid holidays, and flexible work schedules.&nbsp;</li><li>Gym club reimbursements and rewards-based fitness tracking.&nbsp;</li></ul></div><div>We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.</div><div><br></div><div>At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer. </div><div><br></div><div><b>All Instructure employees are required to successfully pass a background check upon being hired</b></div>

Principal Instructional Designer

<div>The Manager, Digital Content and Communications, is required to lead all marketing communications, including PR, Comms &amp; Content for EMEA. The role will aim to drive customer awareness and engagement through all channels, in particular for Benelux, DACH &amp; Iberia. To be successful in this role you must forge partnerships with multiple disciplines including Communications, Advocacy, Brand, Content and digital marketing teams. As Manager, Digital Content &amp; Communications you will…</div><h3>What you will be doing:</h3><div><ul><li>Drive customer growth by analysing the customer base and how to engage with that specific audience drawing on insights from Bombora and ICP&nbsp;</li><li>Use data to drive the customer content experience across our website(s), Uberflip, chat and email based on engagement, intent and stage.</li><li>Build the brand through producing relative and thought provoking multi-media content&nbsp;</li><li>Review latest industry trends and market challenges to ensure brand and content deliver against these trends and challenges</li><li>Identify and engage with media and influencers</li><li>Be responsible for developing and rolling out the editorial calendar and provide direction on creative projects</li><li>Be a lead in determining and rolling out content, Identifying content gaps within the customer lifecycle.&nbsp;</li><li>Work with Advocacy marketing to drive multi-media customer stories, references and quotes</li><li>Ensure content is on brand and relevant</li><li>Continuously look for opportunities for website optimization, ensuring that branding and messaging is consistent throughout.&nbsp;</li><li>Manage the brands communication budget, working closely with the Senior Marketing Manager on allocation across media and content development.&nbsp;</li><li>Brief and manage external agencies/creatives and assure delivery on time and on budget</li><li>Write scripts - mainly for video and presenter notes</li><li>Be able to interpret, craft and challenge tone of voice</li><li>Challenge the status quo to deliver excellence in output and experience</li><li>Work collaboratively with the wider team to identify relevant and timely client-issues to support the creation of innovative content</li><li>Remote working but some access to the London office as required</li><li>SUCCESS METRICS:  </li><li>Demand funnel KPIs (volume, conversion, velocity, value)</li><li>Sourced and Influenced Pipeline</li><li>Sourced and Influenced Bookings</li><li>Account Engagement Score</li><li>Database Health (growth, quality, deliverability)</li><li>Cost per inquiry, cost per lead, etc.</li></ul></div><h3>Here is what you will need to know/have:</h3><div><ul><li>BA or BS degree</li><li>5-7 years of b-to-b demand creation experience—execution of successful seeding, demand creation, lead nurturing and pipeline acceleration programs, preferably in SaaS tech space, preferably at a medium to large company</li><li>Knowledge of account-based marketing, demand type, relative targeting and the b-to-b buying cycle</li><li>Mastery of Demand Waterfall processes and metrics</li><li>Understanding of lead scoring attributes and schematics</li><li>Demonstrated knowledge of channel-specific conversion reporting/metrics</li><li>Experienced in designing and implementing multi-touch, multi-channel marketing program plan</li><li>Strong knowledge of supporting technologies including: Marketing automation (Marketo preferred), Sales force automation (SFDC preferred), Web content management, Web analytics, Business intelligence</li><li>Proven record of supporting sales to meet or exceed pipeline and revenue targets</li><li>Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences</li><li>Team player with cross-functional project leadership skills; willingness and ability to set strategies and do the execution as needed</li><li>Highly motivated individual who thrives in a fast-paced team environment and is readily adaptable to changing market and organizational requirements</li><li>History of budget management</li></ul></div><h3>Skills/Behaviors</h3><div><ul><li>Detail-oriented, holistic thinker</li><li>Can balance competing priorities</li><li>Planning/project management—highly organized; Can juggle multiple projects in a dynamic, high-pressure environment</li><li>Leadership and initiative to drive business objectives—self-starter</li><li>Agency management, cross-matrix resource management&nbsp;</li><li>Ability to understand decision impact on other areas of the business&nbsp;</li><li>Strong oral/written communications skills&nbsp;</li><li>Strong consultative marketing approach in order to effectively engage with sales</li><li>Ability to direct content requirements</li><li><br></li><li>Highly collaborative</li></ul></div><div>We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.</div><div><br></div><div><b>All Instructure employees are required to successfully pass a background check upon being hired.</b></div><div><br></div>

Manager, Digital Content & Communications - EMEA

<div>You use Canvas every day in your education, come help us make Canvas even better! We're Instructure, the makers of Canvas Learning Management System and The Instructure Learning Platform. We believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:&nbsp;</div><div><br></div><div>We’re hiring remote Software Engineer Interns, who are passionate about technology and education, to help build new features into our existing products.&nbsp;Product and engineering aren't separated by arbitrary ownership boundaries. We all collaborate together, even though we're only connected via Slack and Zoom. We highly value innovation, so much so that we have quarterly Hackweeks; a week each quarter to work on relevant pet projects and features.&nbsp;</div><div><br></div><div><b>YOU MUST BE A CURRENTLY ENROLLED JUNIOR IN A STEM FIELD (Computer Science preferred)</b></div><div><br></div><div>Many of our projects are open source, check us out on Github: <a href="http://www.github.com/instructure" rel="nofollow noopener" target="_blank">www.github.com/instructure</a>.</div><h3>What we do:</h3><div><ul><li>We are remote full stack engineers with experience building web scale services in a loosely coupled but highly integrated system, as well as developing web scale single-page web apps with modern web technology.</li><li>We are a mixed stack and multiple programming language team with a deep commitment to quality and to using the right tech for each problem we solve.</li><li>We have a devops mindset, supporting our code and its production environment to keep <a href="http://99.99" rel="nofollow noopener" target="_blank">99.99</a>% uptime for our customers.</li><li>We use Ruby, Rails, JavaScript, React, Node.js, PostgreSQL, Docker, Linux, and our platform runs on Amazon Web Services (AWS).</li></ul></div><h3>What we look for:</h3><div><ul><li>Interest in different languages. Experience a plus.</li><li>Interest in solving complex problems that require in-depth analysis.</li><li>Experience or projects outside of class.</li><li>Capable Communicator.</li><li>Passionate about learning new stuff and software engineering as a career.</li><li>Ability and desire to work in an inclusive and team-oriented environment, but can be self-directed as needs dictate.</li><li>Excitement about testing code and learning new testing methodologies to ensure that the customer can use a best-in-class product.</li><li>Comfortable communicating, helping, and asking for help over text, video conferences, and screen sharing.</li><li>Must be a currently enrolled junior in a STEM field (Computer Science preferred).</li></ul></div><div>We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.</div><div><br></div><div>At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer.</div><div><br></div><div><b>All Instructure employees are required to successfully pass a background check upon being hired.</b></div>

Software Engineer Intern

<div>At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their educations and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:</div><div>&nbsp;</div><div>Instructure is seeking a Salesforce.com Administrator to join our CRM Systems Team. This person will work on a team supporting Salesforce and related systems used through the entire customer’s lifecycle. We use Sales Cloud, Service Cloud, Experience (Community) Cloud, Salesforce CPQ, FinancialForce PSA, and Gainsight. If you have some developer skills or even just aspirations, this position has a lot of potential to cross over into writing and maintaining some code.</div><div><br></div><div>This role can be located in Salt Lake City or may work remotely.</div><h3>What you will be doing: </h3><div><ul><li>Effectively scope and prioritize business requirements from key stakeholders and develop solutions in Salesforce that meet their direct needs</li><li>Break down complex projects into chunks, then design &amp; execute against a work plan communicating deliverables regularly and avoiding preventable fire drills</li><li>Build efficient, robust processes and scalable systems for a fast-growing, continuously changing organization</li><li>Understand and be able to communicate technical information to non-technical business-focused leaders</li><li>Own, document, and be expert in processes, objects, and automations related to Salesforce</li><li>Partner with and influence others well for cross-team initiatives</li><li>Proactively offer best practice advice and recommendations, often extending beyond Salesforce to topics around overall systems architecture and CRM best practices</li><li>Monitor systems and respond quickly to problems, outages, or other usability concerns</li></ul></div><h3>What you will need to know/have: </h3><div><ul><li>3+ years of Salesforce Admin experience, preferable in a high-growth B2B SaaS environment</li><li>Strong competency with Salesforce automations, including building flows, process builders, workflow rules, and formula fields</li><li>Relevant Salesforce certifications (Administrator, App Builder) preferred</li><li>In-depth understanding of Salesforce permissions, roles and profiles, org-wide defaults, and sharings sets</li><li>Experience with Salesforce CPQ, FinancialForce PSA, and/or Gainsight is prefered</li><li>Strong stakeholder management skills, ability to foster good business relationships and collaborate with business leads and stakeholders</li><li>Relentless focus on doing what's right for the business and a willingness to take on the tough challenges to support growth with a roll-up your sleeves mentality</li><li>Strong communication skills, both written and verbal in English, with the ability to create and deliver technical presentations that explain complex subjects to non-technical end users</li><li>Strong organization and project management skills</li><li>Desire to continue learning additional systems and platforms</li><li>Experience with Marketo and/or Outreach a plus</li><li>Apex and/or LWC skills are a plus</li></ul></div><h3>Get in on all the awesome at Instructure! </h3><div><ul><li>Competitive salary, and 401k&nbsp;</li><li>Medical, dental, disability, and life insurance&nbsp;</li><li>HSA program, vision, voluntary life, and AD&amp;D&nbsp;</li><li>Tuition reimbursement</li><li>Paid time off, 10 paid holidays, and flexible work schedules&nbsp;</li><li>Gym club reimbursements </li><li>iMacs or Macbooks</li></ul></div><div>We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.</div><div><br></div><div>At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer. </div><div><br></div><div><b>All Instructure employees are required to successfully pass a background check upon being hired.</b></div>

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