Remote Jobs at Kraken Digital Asset Exchange

Yesterday

Compliance Testing Associate
 testing crypto Apr 09
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About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

About the Role

Kraken is looking for an experienced Compliance Associate - Testing with the demonstrated ability to thoughtfully review regulations, policies and procedures and apply to conduct relevant Compliance testing/monitoring. The ideal candidate must possess excellent oral and written communication skills and knowledgeable in various regulations (e.g. AML, sanctions, consumer, etc.) The candidate must also be self-motivated with strong Audit and/or Compliance testing/monitoring experience and thrive in a rapid-paced environment. Candidate must be committed to the values of teamwork, integrity, and innovation.

Responsibilities

  • Represent the company as a professional AML/CTF and other regulatory compliance expert with all parties, internal and external
  • Ability to multitask different tests based on the status of the review
  • Determine scope and objective of each review process
  • Develop and document test scripts, sample methodologies and sample size
  • Perform test process according to the test plan
  • Ability to review applicable laws, rules, regulations and/or policies to assess controls
  • Manage documentation of the test process by preparing correct and clear to understand workpapers
  • Ensure all documentations retained support the test conclusions
  • Manage various inboxes and provide timely responses to all stakeholders
  • Ability to review, analyze, and document findings of transaction testing
  • Analyze exceptions and make recommendations to enhance internal controls and/or improve efficiencies
  • Determine root cause on identified exceptions
  • Ensure testing is completed timely and accurately according to applicable standards
  • Communicate clearly and effectively to stakeholders of test results on any issues/concerns/recommendations
  • Maintain good relationship and collaborate with other lines of businesses and stakeholders
  • Conduct ad hoc projects, test, and/or monitoring reviews (based on need)

Requirements

  • Four-year degree or equivalent experience
  • 1-3 years’ experience in a compliance role at a financial institution or equivalent
  • CAMS or CRCM certification preferred
  • Impeccable communication skills, both verbal and written
  • Attention to detail and exceptional organizational skills
  • Ability to take ownership of work product and consistently deliver results
  • Adaptability to global business needs
  • Ability to work in a rapidly changing regulatory environment
  • Fluent in other languages (a plus)
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Full Stack Software Engineer - Trading Technology
 full stack golang python ruby docker backend Apr 09
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About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

About the role

This is a fully remote role, we will consider applicants based in North America, South America and EMEA. Our Engineering team is having a blast while delivering the most sophisticated crypto-trading platform out there. Help us continue to define and lead the industry.

Responsibilities

  • Develop and maintain core backend framework and web applications supporting Kraken’s institutional clients
  • Construct dynamically scalable platforms capable of heavy transaction volume
  • Collaborate with cross-functional teams to design and implement a multi-year product roadmap

Requirements

  • Experience with cloud-based platforms (AWS, Heroku) for deployment and orchestration
  • Excellent knowledge of Python and Ruby on Rails
  • Proficiency with SQL databases such as PostgreSQL
  • Have worked on a team before and write clean, testable code
  • Intellectual honesty, passion for problem solving, proactive mindset and attention to detail
  • Excellent communication skills and ability to work in a remote-first environment
  • Passion for software development... it’s not just your career, it’s your hobby

Nice to have

  • Proficiency in C++, Golang and/or Rust
  • Familiarity with Docker and Kubernetes
  • Familiarity with Redis
  • Experience with crypto/FX trading, derivatives and blockchains

We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Last Week

Infrastructure Engineer
 linux docker cloud aws devops crypto Apr 08
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About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

About the role:

You'll become a member of a 5 FTE DevSecOps team, and will be expected to contribute and learn across the full cloud engineering stack. You will be (or will become) a "T-shaped" individual with enormous potential to further your career in the burgeoning DevSecOps domain, with the guidance of industry leaders in Security and DevOps, and alongside a mature team of true polyglots and talented microservices developers.

Note: While this role is remote, we are only considering candidates in a +/- 5 range of GMT.

Requirements

  • Code (or script) in at least one modern application development or utility language
  • Use Source Code Management and Document Management Systems to organize business function tasks and publish relevant material
  • Be a competent Linux user
  • Know how to build, run and deploy secure Docker containers
  • Be aware of how containers and microservices are configured, and can be secured and orchestrated, in particular using Kubernetes
  • Use open source tooling to programmatically test and verify the safety and integrity of bespoke software
  • Analyze data sets and produce reports using basic tools (e.g. SQL, POSIX stream processing tools, spreadsheets, ODBC, Python)
  • Understand principles around secure Identity Management and Authentication
  • Understand the implementation of secure messaging systems in the context of privacy awareness, including GPG and encrypted instant messaging
  • Have a good basic comprehension of computer networks, the Internet, and supporting systems such as web servers and proxies
  • Understand DNS, SSL/ TLS, and how traffic on IP networks establishes end-to-end security and trust
  • Work highly independently, with multiple stakeholders outside of the formal management structure
  • Write good quality technical documentation
  • Be familiar with risks introduced to organization by third parties, and processes to mitigate these
  • Take a risk-based approach to all facets of information security
  • Have a "finger on the pulse" of current challenges and exploits in the ecosystem
  • Be an active participant in a truly world class global security organization
  • A degree from an accredited institution, or equivalent relevant experience alongside a good level of general education

  • Optional: relevant and well-regarded certifications in cloud computing such as CKA (Certified Kubernetes Administrator), AWS Professional or Specialty levels, Google Professional level
  • Optional: advanced security accreditation such as CISSP, OSCP, CASP, Security+
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Growth Marketing Manager - Paid Acquisition APAC
 manager marketing manager testing crypto Apr 08
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About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

About the Role

Kraken is looking for a Paid Acquisition Manager to lead Kraken’s efforts around paid marketing efforts in APAC, owning the entire execution.

This role involves working in a dynamic, fast-paced and feedback-driven environment to solve complex business problems where you will be given the opportunity to add value from day one. This role reports directly to the Growth Marketing - Paid Acquisition Lead position. 

Responsibilities

  • Oversee the execution of a digital marketing strategy for paid marketing campaigns across SEM, Display, Social, and other digital channels - keep this highly organized and visible
  • Make the calls on audience sizing, spend allocation, budget optimization, cadence, channel mix and overall prioritization of campaigns
  • Optimize spend to produce best possible ROI for the company. Make sure that we are applying the right level of resources and maximizing results
  • Perform A/B testing of key marketing materials and strategies in order to drive ongoing campaign optimization
  • Measure and report key findings from campaigns to help inform short and long-term marketing effort
  • Support Australia and Japan teams

Requirements

  • At least 3+ years experience
  • B2C experience a must
  • In-depth knowledge of different digital marketing channels, online marketing tools, and best practices
  • Mastery of various attribution tools and systems. Ex: Google Analytics, Branch
  • Exceptional presentation and narrative compression skills 
  • No Crypto experience necessary

We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Product Marketing Manager, Australia
 manager marketing manager testing crypto Apr 07
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About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

About the Role 

This is a fully remote role, we will consider applicants based in Australia. Kraken is scaling the product marketing org up to match our increasing breadth of new, charismatic products and rapidly expanding customer base. You will be their voice and advocate as you work cross-functionally with product, brand, design, engineering, and customer engagement. We are building the strongest product marketing practice in the industry. We operate at the unique intersection of fintech, crypto, and marketing. We focus on quality in our storytelling and we are thoughtful and calculated with our big bets. Join our 🚀  before we take off!

Responsibilities

  • Lead product marketing efforts for Australia and the Asia Pacific region in our retail and pro product lines to empathize with and wow our clients through simple, intuitive investing experiences, i.e. crypto magic: it’s their first foray into investing and you will guide how it goes
  • Plan and execute regional go-to-market strategies for new products, features, enhancements, and token listings by forming the positioning, messaging, and value proposition 
  • Learn what customers need before they need it through direct interaction, surveys, and market sizing; bring that perspective to design, roadmapping, and backlog prioritization
  • Make data-driven decisions when framing hypotheses, determining product-market fit, evaluating campaign performance, and setting goals
  • Use sound product sense in marketing every day: identify the problem we are solving for, our hypothesis, what goals we will set and how we measure them, what channels are best to use, what we should do now, and how we can scale and automate 
  • Structure and optimize A/B and multivariate testing in channel marketing 
  • Take a diplomatic leadership approach to involve stakeholders early and get cross-functional work done; be a proactive leader and decision-maker 
  • Create and share intel on competing products and marketing; summarize what is working well and what is not and how we will differentiate ourselves
  • Be an owner: step up and take the lead on challenging, ambiguous work 
  • Keep an astronaut’s mindset: pivot from the micro-details on the ground up to the bigger picture macro view and back down again

Requirements

  • 2-5 years of previous experience in product marketing, martech product management, lifecycle, or channel marketing
  • Concise speaker, storyteller, and writer: you can slice, dice, and distill a narrative from a complex data set into an executive, TL;DR summary
  • Experience bringing products to market in fintech, a startup environment, gaming, e-sports, or SaaS
  • Experience with email, web, mobile/push, and content marketing with a history of focus on the right message for the right customer on the right channel (at the right time!)
  • Ally to product managers and other marketers, often volunteering to test alphas/betas, lead inbound customer research, and seek diverse perspectives
  • Be the antithesis of a lone wolf: you clearly communicate and involve stakeholders early and often and work to secure buy-in, address concerns, and incorporate feedback 
  • Previous crypto experience not required

Nice to have

  • Geo-specific, global client experience in Australia and Asia-Pacific 
  • You’ve got a couple of moonshot ideas for transforming marketing in crypto
  • You’ve got an ease about you: you address urgency head-on and handle difficult, ambiguous situations with a clear, cool head and an open mind
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Senior Tax Analyst/Accountant
 senior crypto finance Apr 07
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About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

The Senior Tax Analyst is a key contributor to the success of Kraken’s Tax and global Finance team. This highly visible role will require dynamic interactions with Kraken FP&A, Operations, Data Team, Controllership and Treasury to optimize the firm's cash taxes, tax accruals, intercompany arrangements and legal entity structuring.

What you'll do:

  • Supports tax planning and forecasting for the firm
  • Work with large, complex data sets to build tax planning models and leverage data visualization tools
  • Produce analytics to support complex data analysis, and provide recommendations
  • Support the team with the data gathering process including building and customizing reports
  • Updating and maintaining tax provisioning and compliance models for the firm
  • Support ad-hoc analysis and special projects
  • Identify and implement improvements to internal processes to increase efficiencies and reduce risk
  • Maintain productive working relationships within finance, operations teams, product, management, engineering and other stakeholders

Who you are:

  • Bachelor's degree in Accounting, Finance, Economics, or Statistics  
  • Minimum 3 years of related experience 
  • Working knowledge of general US tax principles and ASC 740
  • Proficiency with tax software
  • Superior skills in Microsoft Excel and Google Sheets
  • Working experience with analytical /visualization applications (e.g., Power BI) is a plus.
  • Strong organizational, problem-solving, and analytical capabilities
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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International Tax Manager
 manager crypto finance Apr 06
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

This is an exciting opportunity to fill a newly created, very critical, role  in our expanding Tax Department.  If you enjoy learning, being challenged in a developing industry with nascent tax rules, and working in a truly global culture, this is the perfect job for you.  We are open to candidates to be based in Singapore or Ireland and elsewhere as well.

What you'll do:

  • Manage tax compliance for non-US entities, including direct, indirect and other taxes 
  • Prepare, review and/or manage the foreign income tax provision for non-US entities under US GAAP
  • Prepare the quarterly intercompany calculations and required journal entries, gathering the needed information for the calculations and the transfer pricing documentation
  • Other special compliance/provision related projects
  • Monitor global tax developments and analyze the potential impacts on the Company

Who you are:

  • Bachelor's degree in Accounting, Finance or a related field
  • CPA or equivalent      
  • Minimum 7 years of related experience, ideally with a mix of public accounting and a corporate tax department with a focus in compliance and provision
  • Must have strong English language skills and be able to review relevant tax rules and draft memoranda to document positions
  • Excellent technology skills, including spreadsheets and databases, is a plus
  • Knowledge of GILTI, FDII, BEAT, Subpart F inclusions, Foreign Tax Credits, Earnings & Profits, Expense Apportionment and other US international tax concepts is a PLUS
  • Experience with tax filings in Japan, the UK and other major European and Asian countries

We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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This Month

Software Engineer - Big Data
 big data mysql api crypto Apr 01
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About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

About the role

As a Software Engineer on the Data team at Kraken, you'll be joining a fully remote group responsible for developing and integrating a variety of systems that impact Kraken both internally and externally. Kraken is growing rapidly and so are the challenges we face. We're looking for talented self-starters who can learn quickly, adapt, and aren't afraid of the word ownership.

Responsibilities:

  • Build software that leverages our data pipelines to meet various internal objectives
  • Parse business requirements into technical requirements, estimate project costs, and lead development efforts.
  • Deploy and operate software developed by the Data team into Kubernetes

Requirements:

  • 1+ years of professional experience working in Go
  • 5+ years of professional software development experience
  • Experience with API design and implementation (REST, RPC)
  • Excellent cross-team collaboration skills
  • Experience gathering business requirements
  • Self starter

Nice to have:

  • Familiarity with MySQL, Kafka, Kubernetes, Prometheus or Grafana.
  • Familiarity with big data tools such as Spark, Presto or Druid.
  • Ability to learn other languages as needed
  • Experience with Python
  • Passion for crypto
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Security Operations Engineer
 saas linux cloud devops crypto finance Mar 30
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About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

Kraken Security is seeking a Security Operations Engineer to continue the success of Kraken!

The Security Operations Team is responsible for ensuring company systems are operating with the highest degree of security, availability, and durability. As a member of this team, you will help build, maintain, and support full-stack security tooling and infrastructure for one of the leading cryptocurrency exchanges in the world.

The ideal candidate is a self-starter who is able to creatively work on multiple complex projects in a fast-paced environment. Curiosity, collaboration, and excellent communication skills are an absolute must, as you will be working cross-functionally with different teams, people, and ranks throughout the organization. Your “customers” will be the various teams and leads within Security, Engineering and SRE, Marketing, and others.

Responsibilities

  • Own and maintain public cloud infrastructure and SaaS-based tooling.
  • Regularly auditing public cloud infrastructure, identifying findings, and tracking efforts to remediation.
  • Partnering with key business functions to determine business requirements and inform Security and Compliance needs.
  • Responsible for the building, improvement efforts, and maintenance of security tooling and platforms.
  • Engaging in selection, development, customization, and deployment of critical applications, including CRM, HRIS, Finance/Accounting, Collaboration, Productivity Management, etc.
  • Working closely with the Security Operations Manager and other team leadership members to deliver on requirements and report on progress.
  • Contributing to the development of best practices within our Security team including IAM policies, networking policies, auditing and logging standards.
  • Continually improving and optimizing operational efficiency through process improvement and automation.

Requirements

  • 5+ years in a role focused on cloud security or DevOps practices.
  • Experience with containerization: Kubernetes, Docker.
  • Experience with observability, telemetry, monitoring, logging platforms.
  • Experience with security frameworks such as ISO, CSA and PCI.
  • Ability to thrive in a high-growth, fast-paced, and dynamic environment.
  • Experience with deployments of multiple enterprise / SaaS applications.
  • Hands-on technical expertise - scripting and/or programming languages, databases, etc. Terraform is a plus!
  • Strong knowledge of systems administration, including security, networking, monitoring/alerting, etc.
  • Thorough understanding of Linux environments
  • Deep experience with security best practices, including knowledge of leading security applications.
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Intelligence Data Analyst
 python data science crypto Mar 26
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About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

About the Role

The Strategic Intelligence team works cross-functionally, focusing on competitive intelligence and performance benchmarking within the competitive landscape. As an Intelligence Data Analyst, you will be responsible for assisting various teams with business and industry-related questions. Successful candidates will answer these broad, sometimes ambiguous questions by utilizing a variety of data sources available to the team. Additionally, this role will serve as a data consultant, helping various stakeholders understand what is possible from a data perspective and how to frame questions that can then be answered with existing data resources. You will develop your own perspectives about various trends within the market and within adjacent markets to inform areas of additional research. Lastly, you will be responsible for building and maintaining a variety of regular reporting dashboards and reports.

You should be an ambitious and curious individual who is excited by the challenge of conducting research in a highly technical, yet rapidly developing industry. You will be expected to consume and analyze large amounts of data, including unstructured alternative data sources. You will also need to maintain a high degree of attention to detail with every project, as data integrity is critical for decision-making. Experience with SQL and Python, or similar languages are a must. Intellectual curiosity and a desire to learn everything cryptocurrency are a requirement for this role. Your mission, should you choose to accept it, will be to bridge the gap between technical data engineers and business leaders, with both written and verbal communication. This is the most challenging aspect of this role.

Responsibilities

  • Assist stakeholders with answering business questions with data
  • Develop dashboards for monitoring performance of various initiatives
  • Assist with preparation of regular reporting materials
  • Maintain and improve existing dashboards
  • Work with data engineers to discover new data sources and develop integration plans
  • Support Leadership Team decision-making with data & analysis

Requirements

  • Bachelor’s degree in quantitative field and at least 2 year of relevant work experience in data analytics, business analytics, strategy consulting, quantitative trading, or a similar capacity
  • Technical and business understanding of the crypto asset exchange industry
  • Meaningful experience writing SQL queries
  • Experience conducting data science in Python or similar language
  • Experience with financial modeling in Excel
  • Strong written and verbal communication skills
  • A team player that works well with various functions across the company

Nice to Haves

  • Technical understanding of crypto networks
  • Experience with visualization tools including Superset and Tableau
  • Track record of writing analytical blogs answering salient industry questions with data
  • Background working in a cross-functional role, supporting multiple teams with varying technical backgrounds
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Senior Data Analyst, People Analytics
 senior python data science machine learning testing api Mar 24
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the role 
 
This is a fully remote role, we will consider applicants based in North America, South America and Europe 
 
We are looking for Data Analysts who will play a key role in driving decision making in improving Krakenite experience at Kraken. You will transform large datasets from complex systems, generate actionable insights and share the results with stakeholders at all levels of the company. You will partner and lead projects with Krakenite Experience (KX), product management, engineering, client engagement, finance and other enterprise level teams. 
 
You are a self-starter, results driven and passionate to drive success of products at Kraken using the power of data analytics.

As the Senior Data Analyst, you will add strategic value to Kraken by ensuring that we have actionable data at our fingertips in a clean, easy to understand manner. You will have top level support to go where the data takes you and build, from the ground up, a highly analytical approach to the Krakenite experience!  If  you are an experienced data detective who is passionate about creating world class data-driven people focused programs at a rapidly growing organization, apply today! 

Responsibilities

  • Prepare reports and present the story of the data to stakeholders on all levels of the organization in an easily accessible manner
  • Transform unstructured information, such as Krakenite sentiment, text, video or voice inputs, into usable data sources
  • Source, sift and investigate people data from multiple sources, including HR information and applicant tracking system data, HR ticketing system, Krakenite surveys, time-tracking and learning management systems, benefits portals, exit interviews, competitor practices, compensation and succession planning, and other sources
  • Analyzes data and statistics for trends and patterns with attention to hiring practices, Krakenite engagement, turnover, and compliance with employment laws and regulations
  • Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics
  • Based on metrics and analysis, make recommendations for activities to improve the organizational culture including suggestions to increase efficiency in hiring practices, to motivate and retain employees, to address staffing issues, and to maintain legal compliance in regards to mandatory employer reporting requirements
  • Ensures compliance with data privacy regulations and best practices
  • Build effective and user-friendly dashboards, and provide training to end users on how to navigate them
  • Assist KX leadership with staffing, recruiting, and departmental budgets as required
  • May guide and/or assist with performance, benefit, and compensation review and evaluation processes
  • Perform other duties as assigned

Requirements

  • 7+ years of experience in data analytics with at least 5 years in HR data, workforce and talent acquisition analytics particularly maintaining, understanding, interpreting, and forecasting data 
  • Knowledge of API and programming languages like Python, R
  • Advanced knowledge of SQL
  • Familiarity with business intelligence tools (e.g., Tableau, Superset)
  • Experience with Workday, Lever, and Jira (or similar) strongly preferred
  • Experience with applied statistics skills, such as distributions, statistical testing, regression, etc.
  • Ability to understand and analyze datasets required for machine learning and AI algorithms
  • Experience processing, cleansing, and verifying the integrity of data used for analysis
  • Proficiency with program languages, tools, and applications for analysis and visualization of data
  • Familiarity with data warehouse development and best practices
  • The versatility and willingness to learn new technologies on the job
  • The ability to clearly communicate complex results to technical and non-technical audiences

Nice to have

  • Familiarity with cryptocurrency ecosystem
  • BA/BS or MA/MS degree in Mathematics, Statistics, Information Systems, Computer Science, Business Analytics, Data Science or related technical field
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Senior QA Analyst - Mobile
 senior qa testing crypto Mar 24
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

Responsibilities

  • Test a native mobile application
  • Pay attention to minor details and find subtle regressions in functionality
  • Plan and execute test cases based on input from product managers and developers
  • Perform functional and regression testing
  • Document bugs in a thorough and consistent format
  • Confirm functionality across multiple devices (iOS, Android)

Requirements

  • At least 5 years experience in quality assurance
  • Comprehensive understanding of QA processes
  • Experience with testing native mobile applications
  • Able to create and execute test plans and test cases to verify new and existing (regression) software functionality.
  • Self-motivated with strong problem-solving skills
  • Excellent communication skills and experience working collaboratively with cross-functional teams of product managers, designers, and engineers.

Nice to have

  • Experience with mobile testing frameworks/tools 
  • Trading and/or financial industry experience
  • Interest and knowledge in the crypto industry

We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Blue Team Analyst
 crypto Mar 22
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

*EMEA and APAC timezones

Kraken is seeking a cyber security analyst to join our Blue Team. The team operates to detect, investigate and respond to security events and attacks against the Kraken digital asset exchange. This position reports to the Blue Team manager and is a member of the global security team working to secure one of the leading cryptocurrency exchanges in the world. The individual we are seeking has previous experience in the triage and in-depth analysis of security events as well as knowledge around developing new detections that keeps us at pace with the latest threats and attacker techniques.

Responsibilities

  • Active participant in the 24/7 Blue Team operation.
  • Provide monitoring, triage and analysis of security events.
  • Act as incident responder for potential incidents identified.
  • Perform forensic analysis and gather evidence.
  • Develop detection strategies and deploy alerting to identify malicious activity.
  • Define and mature Blue Team playbooks of operational response to cyber threats.
  • Perform threat hunting for sophisticated, advanced threats.
  • Participate in and lead training activities, working groups and knowledge sharing with other members in the team.

Requirements

  • Proven experience as an analyst working with security event triage and incident management workflows.
  • Strong background in security disciplines such as, Detection Engineering, Incident Response, Threat hunting or Digital forensics.
  • Experience with monitoring and managing threat detection systems, threat intelligence platforms, SIEM and security devices.
  • In-depth understanding of the cyber threat landscape and advanced adversary tactics.
  • Excellent oral and written communication skills.
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Growth Product Manager - Referral
 manager product manager testing crypto backend Mar 19
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

Kraken is looking for a Growth Product Manager to lead Kraken’s efforts around building a referral program, owning the entire execution.

This role involves working in a dynamic, fast-paced and feedback-driven environment to solve complex business problems where you will be given the opportunity to add value from day one. This role reports directly to the Head of Growth who manages a combined Growth Product and Marketing team. 

Responsibilities

  • Own the execution of a referral program from 0-1 including working with engineers on back end integrations to diving in deep with the UI/UX designers 
  • Live and breath data driven thinking
  • You thrive when you’re running experiments and smoke testing ideas 
  • Intimately understand the mechanics of virality, and how to properly incentivize users with the referral program 
  • Lead large, cross-functional groups of people to deliver on your mission. Communicate concisely and influence outcomes

Requirements

  • At least 4+ years experience
  • B2C experience a must
  • Exceptional presentation and narrative compression skills 
  • Crypto experience not required 
  • Strong in both the art and science of growth: knowing when to lean on numbers and experimentation, and when to dream big and find a new direction.
  • Obsess about continuous product improvement based on customer feedback and data
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Technical Writer
 crypto finance Mar 19
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

At Kraken, you will work closely with a passionate Growth Marketing team tasked with delivering innovative products that can successfully onboard the next generation of crypto enthusiasts. 

Ideal candidates will infuse professional writing skills with a deep understanding of technical and fundamental trading, as well as finance more generally. Candidates should be well versed in how exchanges work and the types of trading tools available in more advanced markets. 

In this role, you’ll be responsible for working closely on client-facing content essential to growing the Kraken client base and maintaining our brand reputation as an expert leader in crypto. 

Responsibilities

  • In Your First 30 Days

  • Get to know the Kraken team, the brand and the competitive space
  • Learn the Growth team structure and identify strengths and weaknesses
  • Adapt to current workflows, project management and existing brand language
  • Begin producing educational content

  • In Your First 90 Days

  • Help develop a roadmap for Kraken trading and finance content
  • Identify new opportunities for educational content within existing offerings
  • Manage/monitor feedback loop to improve educational offerings 
  • Work with Growth team to maximize client onboarding 

Requirements

  • 1-3 years of experience in education and/or business and technical writing
  • Comfortable working in a remote setting
  • Deep understanding of markets, trading & financial terminology
  • Experience writing educational content about markets and trading 
  • Professional writing experience a must
  • Strong writing, grammar and editing skills
  • Ability to distill complex topics into simple, concise messaging
  • A working knowledge of SEO and how it applies to technical writing

Nice to have

  • Experience in building online educational tools or programs 
  • Familiarity with online project management tools such as Wrike/Jira/Asana
  • Interest in finance and emerging technologies (crypto a plus)
  • Past work optimizing editorial product for mobile/desktop environment

We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Growth Marketing Manager - Organic Lead
 manager marketing manager testing crypto Mar 19
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role
Kraken is looking for a Lead Growth Marketing Manager to run Kraken’s organic marketing efforts, owning execution across SEO, social, CRO, and web/app landing pages. 

You will lead a team of organic Growth Marketers and own the execution of their efforts. This role reports to the Head of Growth Marketing.

Responsibilities

  • Own organic channel strategy on the Growth Marketing team, including: SEO, organic social, CRO, ASO, and Kraken.com logged out marketing pages. 
  • Manage the individual specialists who own those organic channels 
  • Perform A/B testing of web pages, app store pages, and create custom pages that support the paid acquisition team
  • Own the program management of the web development process
  • Support social requests for the Brand and Product Marketing teams 

Requirements

  • At least 5+ years of growth marketing experience
  • At least 2+ years managing a team
  • B2C experience a must
  • In-depth knowledge of different digital marketing channels, online marketing tools, and best practices
  • Mastery of various attribution tools and systems. Ex: Google Analytics, Branch, etc
  • Exceptional presentation and narrative compression skills 
  • Crypto experience not required 
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Growth Marketing Manager - Paid Acquisition EMEA
 manager marketing manager testing crypto Mar 19
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

Kraken is looking for a Paid Acquisition Manager to lead Kraken’s efforts around paid marketing efforts in EMEA, owning the entire execution.

This role involves working in a dynamic, fast-paced and feedback-driven environment to solve complex business problems where you will be given the opportunity to add value from day one. This role reports directly to the Growth Marketing - Paid Acquisition Lead position. 

Responsibilities

  • Oversee the execution of a digital marketing strategy for paid marketing campaigns across SEM, Display, Social, and other digital channels - keep this highly organized and visible
  • Make the calls on audience sizing, spend allocation, budget optimization, cadence, channel mix and overall prioritization of campaigns
  • Optimize spend to produce best possible ROI for the company. Make sure that we are applying the right level of resources and maximizing results
  • Perform A/B testing of key marketing materials and strategies in order to drive ongoing campaign optimization
  • Measure and report key findings from campaigns to help inform short and long-term marketing effort

Requirements

  • At least 3+ years experience
  • B2C experience a must
  • In-depth knowledge of different digital marketing channels, online marketing tools, and best practices
  • Mastery of various attribution tools and systems. Ex: Google Analytics, Branch
  • Exceptional presentation and narrative compression skills 
  • No Crypto experience necessary
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Growth Marketing Manager - Paid Acquisition Lead
 manager marketing manager testing crypto Mar 19
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

Kraken is looking for a Lead Growth Marketing Manager to run Kraken’s paid acquisition efforts, owning execution across all channels.

You will lead a team of paid acquisition managers and own the execution of the entire lifecycle of running paid campaigns. This role reports to the Head of Growth Marketing.

Responsibilities

  • Manage the paid acquisition team, which will include 2-6 paid media managers broken out by regional focus (ex: Americas, EMEA, APAC). 
  • Manage a multi million dollar annual budget 
  • Oversee the execution of an international digital marketing strategy for paid marketing campaigns across SEM, Display, Social, and other digital channels - keep this highly organized and visible
  • Make the calls on audience sizing, spend allocation, budget optimization, cadence, channel mix and overall prioritization of campaigns
  • Optimize spend to produce best possible ROI for the company. Make sure that we are applying the right level of resources and maximizing results
  • Perform A/B testing of key marketing materials and strategies in order to drive ongoing campaign optimization
  • Measure and report key findings from campaigns to help inform short and long-term marketing effort

Requirements

  • At least 7+ years experience running Growth marketing campaigns
  • At least 3+ years managing a team
  • B2C experience is a must
  • Experience with running international paid marketing campaigns
  • In-depth knowledge of different digital marketing channels, online marketing tools, and best practices
  • Mastery of various attribution tools and systems. Ex: Google Analytics, Branch, etc
  • Exceptional presentation and narrative compression skills 
  • Crypto experience not required 
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Growth Marketing Manager - Social Media Manager Pro
 manager marketing manager crypto finance Mar 19
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

Kraken is looking for a Social Media Manager to establish a social media presence for Kraken’s Pro product for advanced crypto traders. Owning the creation, execution, and growth of all Pro channels, the Social Media Manager interacts with existing and potential customers through timely, dynamic, interactive, and engaging social content.

You will research and develop social media content, while building social relationships to grow product awareness, acquire new customers, and drive traffic/conversion to our Pro Products. This role involves working in a dynamic, fast-paced and feedback-driven environment to solve complex business problems where you will be given the opportunity to add value from day one.

Responsibilities

  • Understand historical narratives in the crypto space and observe current industry events.
  • Monitor crypto and traditional finance markets to identify engagement opportunities. 
  • Execute and optimize social media strategy across all Pro channels.
  • Oversee research, planning, calendaring, creative development, publishing, moderation, and reporting.
  • Further develop the Kraken voice to engage the Pro advanced trader audience.
  • Curate, write, schedule, and interact with social media posts for Kraken Pro.
  • Interface with and support Growth, Product, Intelligence, and Comms teams.
  • Maintain social media tracking, data presentation, and perform optimizations.
  • Experiment with ideas to boost audience engagement and promote Kraken Pro.
  • Identify target audience and develop tactics to engage existing clients and acquire new Pro clients.

Requirements

  • 2-4 years of hands-on social media marketing and community management experience
  • You intimately understand trading terminology and culture
  • You live and breathe on social – understanding how the crypto markets work and how to integrate crypto trends into content seamlessly. 
  • Exceptional writing, grammar and creative copywriting skills tailored for social content.
  • Ability to transform highly technical crypto and trading terminologies into concise social media copy.
  • Expert at best practices for the top social media platforms – with a curiosity for understanding new social platforms and tools.
  • Proficiency in social media publishing, listening, and measurement tools.
  • You have a passion for data and can quickly assess market movements to generate content that’s on brand, on point, and sometimes, on the fly.
  • You are a storyteller with an eye for detail, and mastery of both technical and aesthetic best practices for copy, images, and video across social platforms.


  • Words matter and you pride yourself on your writing and stylistic sensibility. You have a quick wit and the industry knowledge to develop brand recognition in the space. 
  • You’re mission-driven and naturally member obsessed. You lead with empathy, and make it a mission to use social media as a means to educate, motivate, and build a community. 
  • You’re motivated, resourceful, agile, and can thrive independently or collaboratively. 

Nice to Have

  • Basic knowledge of link creation for social tracking and attribution
  • Experience with Figma, Adobe Creative Suite, and other design tools
  • A deep understanding of crypto trading, terminologies, and analysis.
  • A personal interest in Bitcoin and crypto forums or groups.  
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Blue Team Engineer
 cloud api devops crypto Mar 19
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

Kraken is seeking a cyber security engineer to join our Blue Team. The team operates to detect, investigate and respond to security events and attacks against the Kraken digital asset exchange. This position reports to the Blue Team manager and is a member of the global security team working to secure one of the leading cryptocurrency exchanges in the world. As a Blue Team Engineer you will design, deploy and maintain security tooling and infrastructure for the team using cutting-edge technologies as well as develop new detections that keeps us at pace with the latest threats and attacker techniques.

Duties

  • Active participant in the 24/7 Blue Team operation.
  • Take ownership of the team's infrastructure making sure it is up to date and operating as expected.
  • Be involved in the evaluation and design of new tools.
  • On-board security log data and tune the SIEM platform.
  • Extend functionality of tools by deploying API integrations and automation tasks.
  • Develop detection strategies and deploy alerting to identify malicious activity.
  • Assist with the team's main responsibilities by contributing during triage and incident response.
  • Participate in and lead training activities, working groups and knowledge sharing with other members in the team.

Requirements

  • Proven experience as an engineer working with cyber security related infrastructure and tooling.
  • Experience implementing and/or operating a SIEM.
  • Background in engineering disciplines such as, DevOps, cloud technologies, infrastructure as code, CI/CD, API integrations.
  • Experience with scripting languages, data processing and task automation.
  • Understanding of the cyber threat landscape and adversary tactics is an advantage.
  • Good documentation and communication skills.
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Application Security Engineer - Ops
 ops docker testing crypto Mar 17
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the role:

The Application Security Ops Engineer will be responsible for maintaining, extending and onboarding application security tooling. Primary functions will also include documenting and testing against best practices for Docker and Kubernetes.

The ideal candidate must be able to work independently and have project management skills. Desired areas of knowledge include industry standard SAST/DAST/IAST tooling as well as extensive knowledge of container security best practices.

Requirements

  • Extensive knowledge of container security and best practices is required.
  • Experience in using scripting languages (Python or similar) for automating tasks.
  • Must be able to work with vendors in implementing new configurations and resolving issues for internal tooling.
  • Knowledge of various application security tools such as Fortify, Checkmarx, Acunetix, Burp, Netsparker.
  • Experience in augmenting the CI/CD pipeline for security tooling.
  • Knowledge in security testing methodologies and reporting.
  • Knowledge in Third-party Vulnerability Management tools for Reporting and Operations
  • Strong conceptual and practical understanding of IT Infrastructure designs, technologies, products, and services. This should include knowledge of networking fundamentals, protocols, firewall functionality, databases, container based deployments and other technologies.
  • Ability to work independently and take ownership of assigned tasks.
  • Excellent communication and troubleshooting skills.
  • 5-8 years’ experience in Cyber Security Vulnerability Management Job Roles/Responsibilities Responsibilities:
  • Developing quality and meaningful deliverables that suit specific client needs
  • Communicating with clients in an organized and knowledgeable manner
  • Collaboration skills with various LOBs for remediation
  • Demonstrating flexibility in prioritizing and completing tasks and working collaboratively with the client to identify and solve key constraints, vulnerability and risks.
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Junior Brand Designer
 junior crypto Mar 17
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the role:

As the Junior Brand Designer, you will be working closely with a passionate Marketing team responsible for strategizing, ideating and producing a variety of modern marketing assets to engage our Kraken clients, reach new clients as well as educating the community all about crypto.Perhaps you've had one or two design jobs, (or an amazing portfolio), and you feel ready to join a world-class team of design talent, you will use your previous experience working with brands to bolster our visual branding and push our design across many mediums including; websites, video, events, advertising and much more. In this role, you will be a mover and shaker with a positive energy, pragmatically working to help the business, engage and attract clients, while keeping an eagle eye on everything that passes through vision.

The ideal Junior Designer candidate has an eagle eye for detail, follows an efficient process, is technically adept and has an innovative mindset with a proven track record of achievement. Oh and a deep passion for crypto!

Responsibilities

  • What you'll do in your first 30 days:
  • Get to know the Kraken team, the brand, and the competitive space.
  • Rapidly get up to speed and deliver production ready assets
  • Wrap your mind around the current workflows, project management and existing branding.
  • Begin to design elements to supercharge team projects

  • In your first 60 days:
  • Begin to take on projects and grow your skillset from design to communications
  • Lead and own design projects with minimal oversight
  • Push the Kraken brand assets to be more engaging, delightful and usable
  • Partner with both Marketing and other Kraken teams to help where you can, and make the best possible design happen

  • In your first 90 days:
  • Take on more projects, present to key stakeholders, and develop your skillset
  • Build your internal brand to be a valued member of the organization
  • Push for projects you think will have an impact, and have a plan to enact them

Requirements

  • 2-3 years of experience in startups or advertising, working with a variety of teams on a multitude of projects.
  • Ability to take an asset and produce a variety of deliverables in pixel perfect form.
  • A strong online portfolio showcasing pixel perfect design work, balanced with the thinking explained and process work shown.
  • Epic skills with Adobe CC, and a passion for learning new softwares like Sketch/Figma.
  • Strong illustration skills, quick with page layout and a good iconography style.
  • Understanding of development process and experience working with developers.
  • Design passion in all aspects of modern design, from Powerpoint to working within design systems.
  • Excellent communication skills and "can-do" attitude.
  • Passion for new/world changing technologies.
  • Desire to thrive within a fast-paced, emerging industry with a variety of design challenges.

Nice to have

  • Experience in Crypto or an avid fan of the industry.
  • Remote working experience.

We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Senior Data Infrastructure Engineer
 senior cloud mysql crypto Mar 16
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

Kraken is growing rapidly. We have already scaled a great amount in the last quarter, but need more capacity to take the next step. The data engineering team is responsible for designing and implementing scalable solutions that allow the company to make data-driven decisions fast and accurately on several terabytes of data.

Responsibilities

  • Scaling a high load MySQL cluster making every and all optimizations necessary that are available to support higher throughput
  • Creating many, meaningful benchmarks to find any areas inside MySQL and/or other data systems that would increase performance
  • Administrating and tuning Apache Kafka, Elasticsearch, Apache Druid, Presto, and other data systems

Requirements

  • Expert knowledge of open source SQL databases, in particular MariaDB / MySQL (10+ years experience)
  • Understanding of data models, structured data, replication, sharding and backup strategies for scaling and productionising the above
  • Experience running MySQL on dedicated hardware
  • AWS cloud engineering expertise across VPC, EC2, RDS, Aurora, S3, EMR
  • Extremely proficient with best security practices
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Backend Engineer - Developer Experience, Crypto/Payments
 backend crypto testing devops node-js Mar 12
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

This role is remote.

Our Engineering team is having a blast while delivering the most sophisticated crypto-trading platform out there. Help us continue to define and lead the industry.

Responsibilities

  • Develop, maintain and support libraries and tools written in NodeJS and Rust to support a wide range of financial services (blockchain, fiat and staking) 
  • Writing reusable, testable, and efficient code
  • Design and implementation of low-latency, high-availability, and performant applications
  • Implementation of security and data protection systems
  • Write highly scalable, high volume services
  • Create optimized database schemas

Requirements

  • 3+ years of experience as a backend developer
  • Strong proficiency with Node.js, Typescript and various frameworks
  • Basic knowledge and interest in learning Rust 
  • Experience with continuous integration and deployment tools 
  • Ability to handle the DevOps side of financial services using tools like Docker
  • Understanding the nature of asynchronous programming and its quirks and workarounds
  • Understanding accessibility and security compliance 
  • Understanding user authentication and authorization between multiple systems, servers, and environments
  • Experience with automated testing platforms and unit tests
  • Proficient understanding of code versioning tools, such as Git
  • Desire to make the best trading platform out there
  • Strong passion for Bitcoin and other cryptocurrencies
  • Fluent English language skills are required
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Client Onboarding Escalations Supervisor
 crypto Mar 11
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

Kraken’s Pro Verifications team is expanding as fast as the crypto industry itself. As part of the Client Engagement function, the Pro Verifications team plays a crucial role in Kraken’s mission. Our team’s objective is to provide an exceptional onboarding experience to clients wanting to invest their company funds, trade in larger volumes or offer cryptocurrency payment options to their customers. Our fully remote, global team collaborates to solve problems and innovate ways to push the bar higher, and continually raise the standard of services we offer. 

As an Escalations Supervisor on the Pro Verifications team, you will manage a team of the Client Engagement function’s most elite Specialists, trained to tackle complex or high-risk cases and committed to providing exceptional service to Kraken’s most important clients. Your experience with KYC Onboarding will allow you to act as a subject matter expert and provide support for the Pro Verifications team on Compliance related issues, and work cross-functionally with our Compliance and Customer Support teams to provide assistance with specific requests.  You will communicate openly and regularly with your team members about their performance, aspirations, and well-being. Your passion and understanding of how to provide the most engaging client experience possible will allow you to encourage your team to foster lasting relationships with our clients. You will implement solutions to improve inefficient processes and workflows, and contribute to meeting organizational goals. You will assist in interviewing, training and onboarding of new hires and serve as a point of contact for any issues impacting the Escalations team.

Our ideal candidate is a crypto-passionate client-advocate with an eye for detail. You must be ready to work hard with a close-knit team of sharp, critical thinkers in a culture cultivated for feedback and growth.  You will fit in if you are able to roll with the punches and adapt quickly to the rapidly evolving needs of the crypto space. You should be motivated by strengthening Kraken’s reputation with the professional trading community and institutional clients.

We are here to win and you must be too.

This is a fully remote role requiring English fluency. You must be willing to work weekends.

Responsibilities

  • Set individual and team performance objectives that align with the company’s larger business objectives
  • Coach and empower your team to achieve their individual and team goals
  • Evaluate your team’s performance, both on an individual and team level
  • Create strategies to continually improve the client experience and ensure your team to the highest standard of performance
  • Foster an inclusive and engaging environment to ensure the happiness and productivity of your team 
  • Bring a client-focused and holistic approach to decision making 
  • Ensure team members adhere to company and department policies
  • Serve as a link between your team and Client Engagement’s management team
  • Work weekends on a rotating schedule
  • Have regular performance discussions over voice calls with all your team members at least twice per month
  • Contribute to the growth of the your team through forecasting, strategizing and hiring
  • Lias with Kraken’s Compliance team to ensure procedures are up to date, negotiating where possible to ensure the client experience is prioritized while adhering to regulatory requirements

Requirements

  • 2+ years experience leading a team of 5 or more direct reports 
  • Understanding of cryptocurrency, global financial markets or trading platforms
  • Prior experience leading a client support team that cares deeply about the success of its clients
  • Strong written and verbal communication skills
  • Experience building and growing a high performance team 
  • Experience with client onboarding and KYC/customer due diligence processes. BSA/AML is a plus
  • Deep understanding of business models, industries, corporate structures and beneficial ownership
  • A strong desire to create positive and meaningful interactions with clients
  • Outstanding interpersonal skills and the innate ability to work unsupervised in a structured manner
  • Broad understanding of Anti-Money Laundering and Know Your Customer policies, procedures and regulatory requirements
  • A genuine interest in the happiness, well-being, and success of everyone on your team
  • Motivation to build, lead and grow a winning team of client support specialists 
  • Understanding of business organizational structures and various types of corporate documents
  • Comfortable with an ever-changing regulatory landscape and fast-paced business environment
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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This Year

Global Director of Total Rewards
 executive crypto finance healthcare Mar 09
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

Kraken is changing the world. Like to join us?

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2018 to almost 1200 today and we have no intention of slowing down. 

Last year we raised capital at a $4 billion valuation and have been profitable since 2016. Not only that, Kraken has just become the first crypto company to be granted a banking license in the US. 

As the Global Director of Total Rewards (Compensation, Benefits, and Wellness), you will add strategic value across the business by partnering with KX Leadership and the Executive Compensation Committee to proactively design C&B programs that align with the needs and culture of our company. You will be tasked with building a small but mighty team of C&B professionals who will assist in the implementation of strategic compensation and benefits programs. You will be leading programs at scale, from need identification to implementation, while considering the unique needs of our company and cryptocurrency industry. 

If you are an experienced Total Rewards expert who is passionate about creating strategic people focused programs at a rapidly growing fast paced organization, apply today!

Requirements

  • The ability to and preferably experience having led the Total Rewards or Human Resources function in a rapidly scaling company through IPO and beyond
  • 10+ years of professional Total Rewards or Human Resources experience
  • 7+ of the 10 years as a compensation and benefits director, manager, or sr. analyst with proven success in managing international compensation, benefits, and wellness programs
  • 3+ of the 10  years was spent at a technology company, startup, or high growth company that had globally distributed, work-from-home teams, as well as international offices
  • Confidence and ability to consult with and advise senior leaders
  • Must have in-depth and hands-on experience successfully driving various variable pay structures, stock option retention programs, and wellness initiatives outside of standard healthcare benefits

Responsibilities

  • Expertly tackle the analysis, proposal, and execution of programs such as variable pay, health/wellness/finance, and stock option retention programs
  • Evaluate the C&B needs at the company and propose a strategic staffing plan for the Total Rewards team
  • Relentlessly analyze, propose, and execute on complex and/or innovative compensation and benefits programs for our globally distributed workforce
  • Provide expert level assistance to the CFO and the Finance team in stock options planning and stock option grant proposals for Board approval 
  • Advise the KX Leadership team and the Executive Compensation Committee on all matters related to compensation philosophy, bonuses, benefits, and the Total Rewards strategy. 
  • Effectively create proposals for employment strategy (employee/contractor/BPO) and benefits to all relevant stakeholders for the company’s continued global expansion
  • Oversee and ensure proper ongoing analysis of changing regulations in compensation and benefits globally, factoring in the impact to Kraken in order to effectively propose strategic changes
  • Lead all mandatory compensation and benefits reporting in accordance with compliance standards
  • Work with the KX Leadership team and other stakeholders to develop objectives, set priorities and plans for the division and contribute to company KX monitoring and reporting
  • Participate as a member of the KX Leadership team in the development of Company policies, guidelines, processes, and strategies
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Senior Information Security Engineer
 senior linux cloud crypto Mar 09
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the role:

The Senior Information Security Engineer will be responsible for the proactive monitoring of the enterprise security and risk posture of production systems and infrastructure, while identifying and escalating potential incidents or anomalies for further investigation.

The ideal candidate must be able to work independently and have project management skills. Desired areas of knowledge include vulnerability assessment tools, intrusion prevention and detection, access control and authorization, firewall rulesets, encryption, web-filtering, advanced threat protection and cloud security.

Requirements

  • Extensive knowledge on Cyber security Organization practices, threat & vulnerabilities and best practices.
  • Must able to work with vendor for implementing new configurations and issues for Infrastructure and scanners
  • Knowledge on various operating systems (e.g. Windows, Linux, etc.) and network devices commonly deployed in enterprise networks.
  • Knowledge in managing Dynamic and Static Asset Lists
  • Knowledge in Third-party Vulnerability Management tools for Reporting and Operations
  • Knowledge in Cloud and Tenable.IO, Nessus
  • Strong conceptual and practical understanding of IT Infrastructure designs, technologies, products, and services. This should include knowledge of networking fundamentals, protocols, firewall functionality, databases and other technologies.
  • Knowledge on incident management process, Patching
  • Knowledge in current OS Vulnerabilities( Windows & Linux)
  • Ability to work independently and take ownership of assigned tasks.
  • Excellent communication and troubleshooting skills.
  • 5-8 years’ experience in Cyber Security Vulnerability Management Job Roles/Responsibilities Responsibilities:
  • Developing quality and meaningful deliverables that suit specific client needs
  • Communicating with clients in an organized and knowledgeable manner
  • Collaboration skills with various LOBs for remediation
  • Demonstrating flexibility in prioritizing and completing tasks and working collaboratively with the client to identify and solve key constraints, vulnerability and risks.
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Application Security Engineer
 testing crypto Mar 09
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the role:

The Application Security Engineer will be responsible for integrating security into the development of applications.  The engineer will work closely with Kraken's Product and software development teams to threat model, vulnerability scan and penetration test the early software, system and architecture while identifying the required control points in the application stack.  The engineer will also closely work with developers to diagnose, document and remediate security vulnerabilities.  The engineer will also be responsible for evaluating, recommending and implementing security related software on the SDLC.  Further, the engineer must be comfortable leading and training developers in secure best practices.

Requirements

  • Strong understanding of RUST
  • 3+ years of Development experience
  • Organized, responsive problem solver
  • Strong understanding of application security frameworks
  • Thorough knowledge of OWASP Top 10 & ASVS
  • Understanding of Security Code Reviews and
  • Strong Self-started able to operate independently
  • Excellent oral/written presentation skills with the ability to teach and communicate effectively to developers and leadership.
  • Understanding Continuous Integrations / Testing / Delivery
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Devops Engineer - Blockchain Infrastructure
 blockchain devops linux cloud crypto Mar 09
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

This role is remote.

Our Engineering team is having a blast while delivering the most sophisticated crypto-trading platform out there. Help us continue to define and lead the industry.

Responsibilities

  • Build, improve, maintain, and upgrade clusters of dozens of blockchain daemons/consensus nodes in a scalable and highly redundant fashion
  • Deploy testnet & mainnet blockchain daemons/consensus nodes, monitor proactively for performance bottlenecks and unusual behavior, optimize performance in production
  • Develop systems for rolling out patches/updates/infrastructure in an automated fashion
  • Provide blockchain as a service to the crypto gateway engineering team
  • Implement robust metrics and monitoring of blockchain infrastructure
  • Write good quality policies, procedures and technical documentation
  • Nurture security awareness in the organization, produce material to support this, and relate this to the current threat landscape

Requirements

  • 3+ years of experience in dev-ops
  • Code (or script) in at least one modern application development or utility language;
  • Experience operating Kubernetes
  • Experience with administrating Linux systems and with configuration management (Ansible, Terraform, Docker)
  • Experience with cloud platform services and tooling (GCP, AWS)
  • Experience with metrics collection and monitoring
  • Working understanding of TCP/IP network stack
  • Online availability for unforeseen remotely-fixable issues
  • Self-motivated & self-organized
  • Use Source Code Management and Document Management Systems to organize business function tasks and publish relevant material;
  • Understand DNS, SSL/ TLS, and how traffic on IP networks establishes end-to-end security and trust.
  • Desire to make the best trading platform out there
  • Strong passion for Bitcoin and other cryptocurrencies
  • Fluent English language skills is required
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Backend engineer, Chat- Cryptowatch
 backend linux frontend devops crypto Mar 05
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

This role is fully remote.

Help us scale Cryptowatch, Kraken's professional charting and trading platform. Cryptowatch has grown organically from a tiny weekend project to a popular real-time cryptocurrency charting and trading platform which people rely on all over the world. We are seeking talented individuals to help us expand the product in new directions. There's rarely a boring day in crypto, and we're looking for people who want to be part of this exciting ecosystem!

Responsibilities

  • Maintain and develop a service-oriented backend
  • Analyze and identify bottlenecks in performance
  • Design secure, stable, and robust architecture
  • Improve monitoring of production services to catch warning signs and critical conditions
  • Collaborate with frontend engineers to add support for complex user interfaces
  • Collaborate with devops to deploy new services and databases

Requirements

  • Expertise writing backend web services in Golang
  • Experience using a Linux server environment
  • Ability to independently debug problems involving the network and operating system

A strong candidate will also

  • Have experience working with instant messaging and chat systems
  • Be familiar with with deployment using Docker
  • Have experience with protocol buffers
  • Have experience with SQL and Redis
  • Be proficient  with HTTPS and Websockets
  • Have experience using AWS
  • Be passionate about fast, efficient software
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Security Training Program Lead
 crypto Mar 04
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

Kraken Security is seeking a Training Program Lead to design and implement a best-in-class security awareness training program. This role will work closely with the Team’s leadership to collect both technical and practical security concepts that would benefit from consistent education support.

Initial scope of training includes a formal security awareness curriculum for all employees, defensive coding training for developers, specific technical focused talks, and other event-based activities including periodic CTFs. The ideal candidate will creatively design education campaigns to further drive forward Kraken's security culture and vigilance from the employees up.

Responsibilities

  • Defining training course requirements
  • Overseeing defensive coding program: CBTs and CTFs
  • Communicating and tracking implementation from roll-out to compliance
  • Interfacing with education content providers
  • Overseeing content provider integration with LMS
  • Maintaining internal security write-ups for employees to implement in their personal lives
  • More focused contribution to external security write-ups and guides
  • Overall cultivation of our Kraken security culture

Requirements

  • 3+ years experience working in information security
  • 3+ years experience building and managing security education programs, giving educational talks, etc..
  • Strong understanding of modern technology concepts
  • Ability to organize information into an easy-to-understand and logical hierarchy
  • Self-driven, with strong time management and prioritization skills
  • Excellent communication and presentation skills
  • Curiosity and presence to collaborate cross-functionally with people in all ranks, teams, and disciplines across the company
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Manager - Account Management - EMEA
 manager crypto Mar 04
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

In this position you are going to manage around 10 remote Account Managers and are directly responsible for the day to day operations of the Account Management team. Your personality, work ethic, strategic insight and ability to motivate others will have a huge impact on the entire function and on the company at large. You are focused on the big picture while also having extremely strong attention to detail. You are comfortable providing feedback and are passionate about developing your direct reports' strengths and talents. You are not afraid of public speaking, connecting with other people and spotting opportunities for our business while always being aware of the many security risks that you and your team are exposed to. You are very ambitious and committed to the goal of turning Kraken into one of the world's leading companies. This means that you care deeply about cryptocurrencies and that you are following industry developments closely. You are an independent and original thinker who is not afraid of reasoning to conclusions that others may disagree with. Despite this independence you are a team player and willing to accept feedback. You have exceptional leadership skills and the ability to move and inspire others.

Responsibilities

  • Managing up to 10 Account Managers in the EMEA region.
  • Weekly 1 to 1s with your direct reports via video conference
  • Tracking individual and team performance against a broad range of KPI’s
  • Creating reports on team performance and revenue generation for executives.
  • Attend company meetups to meet and bond with your team members
  • Assist your direct reports with solutions for complex client issues and escalations
  • Ensures that Account Managers meet the ongoing needs of VIP clients and prospects while accomplishing individual and team revenue goals
  • Mentor and guide your direct reports in the best practices for client retention and up-selling across our product lines.
  • Work closely with other functions within Kraken to ensure the full value of Account Management is utilized.
  • Track client satisfaction through surveys and other initiatives

Requirements

  • You think you have the potential to be one of the Top 50 managers in the entire industry
  • You feel you would be exceptional at coaching, mentoring and developing your direct reports
  • You are outstanding at delegating work to employees, tracking their progress and providing constructive feedback
  • You are committed to maintaining and increasing the quality of the Account Management team
  • You can think holistically and strategically about Kraken's success, how Account Management can contribute to it, and then drive that success
  • You can address problems with work quality, issues between employees and other concerns in an effective, timely manner
  • You are able to defend your own vision for Kraken's success
  • Must be available to work on nights and weekends
  • You want to serve as a link between AM’s, Managers and Directors of Client Services
  • You are comfortable conducting performance reviews, motivating team members and creating strategies to boost productivity
  • You will assist in the hiring process for new team members as requested by the recruiting team or your Manager
  • Experience with KPI and performance reporting
  • Knowledge and passion for cryptocurrency
  • Knowledge and experience with trading platforms
  • Experience working with VIP clients and providing best in class service
  • High level excel skills.
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Design Director
 executive crypto finance frontend Mar 03
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

Kraken is seeking a new Design Director to join our growing Design team. The company is comprised of experienced and motivated veterans of the technology, design, and finance industries. We are building sophisticated crypto-trading products with design playing a critical role while having fun along the way. Come help us continue to define and lead this exciting industry.

We are looking for a creative and inspiring Design Director with an eye for beautiful, clean user experiences who can manage, coach, and support the design team across multiple projects.  The successful candidate will be responsible for synthesizing blue sky ideas of new products and features, setting the Exploration design team out on a range of pursuits in light of tech feasibility, fleshing out a range of design architecture directions, reviewing high level wireframes, creating moodboards, ensuring polished high fidelity mockups and prototypes, and answering questions for development teams implementing designs into front-end components. 

You consider the user experience first and are excited to lead design critiques where we are discussing Gestalt design principles, flow, composition, and typography, guided by best practices and data from usability tests and site metrics. You'll collaborate closely with the very best engineers, designers, business leadership, partners and customers in the industry. You will take a leading role exploring design implications of new products within our entire product ecosystem, as well as new app features while applying best practices throughout the product.  You’ll manage a team of designers and work with other Design Directors to create and test cross-platform design solutions to unique product challenges. 

Amazing perks, remote teams, stock incentives, flexible hours and open PTO policy make Kraken a great place to work.

Responsibilities

  • Coordinates the Exploration Design team – this team is the hub of the entire Design org – the team responsible for translating initial concepts created by teams across the company such as the Dreamers Design team and Product teams into real-world applications
  • Leads translation of conceptual design ideas to real world implementation with Product Managers & Engineering team
  • Strategize design thinking and standardize processes with Design Directors & Executive Creative Directors
  • Be a role model for collaboration and design excellence
  • Coach team members, support their professional development and interests including conducting quarterly performance reviews
  • Conduct recurring design reviews with the Executive Design team and manage stakeholder expectations
  • Work with the Engineering team to determine design feasibility for short and longer timelines (weeks & months)
  • Develop and maintain smooth workflows with Marketing team
  • Champion meticulousness and inclusion (ie accessibility & localization) in design thinking
  • Sign off on finalized wireframes and UX visuals to handoff for implementation and high-fidelity design

Requirements

  • At least 8-10 years of product design experience or relevant undergrad degree in Design or HCI
  • At least 3 years experience managing and leading a design team
  • Strong portfolio of latest relevant work
  • Interest in creating efficient workflows within the design team and across other products (eg Cryptowatch, Futures)
  • Deep understanding of Gestalt design principles with sensitivity for composition, negative space, and typography
  • Prolific working knowledge of user-centered design & UX principles 
  • Experience with component-based design systems (Figma, Sketch)
  • Ability to translate constructive criticism to direct reports and into improving design outcomes and user experience
  • Interest of designing for finance, charting, trading, or data dense applications
  • Understanding of Bitcoin and the cryptocurrency movement
  • Desire to make the best trading platform in the world
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Head of Operations - Crypto Facilities
 crypto Mar 03
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

Kraken completed the acquisition of Crypto Facilities in February 2019, a world-leading, regulated cryptocurrency derivatives trading platform (MTF). We are looking for a Head of Operations to lead the Crypto Facilities Operations team.

As the Head of Operations, you will be responsible for overseeing the Operations team to ensure the smooth running of the Crypto Facilities MTF and to assist with the growth of the venue, both in terms of the product offering and the client base. You should be keen to manage a team and mentor junior team members, whilst also providing a hands-on approach to department tasks. The ideal candidate should have experience working in a derivatives trading environment, with a deep understanding of requirements applicable to trading activity under MiFID II/MiFIR being preferred.

We will be considering candidates in the EMEA region, for this position.

Responsibilities - This is a dynamic role in a fast-changing business - but for example, you will:

  • Become an expert in the Crypto Facilities platform and products
  • Be responsible for the smooth operation of the Crypto Facilities MTF, which is a 24/7 regulated trading venue
  • Ensure the health of all markets on the venue
  • Build and manage a team of Operations Associates
  • Be the accountable individual for all queries pertaining to the operation of the platform, including from both external and internal stakeholders
  • Work closely with the CEO of Crypto Facilities to ensure business goals are being achieved and regulatory requirements are met
  • Work with Crypto Facilities’ compliance and product teams to ensure Member onboarding and support meet regulatory requirements and industry-leading client experience standards
  • Work closely with Crypto Facilities’ product, engineering, compliance and client engagement teams to ensure the smooth and timely deployment of new products 
  • In time, become a key member of internal governance committees and decision making bodies
  • Establish strong working relationships across functions and management levels, working collaboratively and independently
  • Present key venue information and developments to the Board of Directors as required 

Requirements

  • 10+ years working in regulated trading venue environments
  • Bachelor’s degree in relevant field
  • Graduate degree or professional certifications in a relevant field preferred
  • Strong interest in and familiarity with both cryptocurrency and traditional financial industries
  • Experience managing multiple direct reports
  • Proven ability to communicate technical concepts effectively to a varied audience
  • Demonstrated personal and professional security and privacy hygiene
  • Entrepreneurial mindset with excellent attention to detail and follow through
  • Ability to deconstruct convoluted problems and develop precise plans of action
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Product Manager, Fiat Funding
 manager crypto Mar 03
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the role

The Product Manager will join a team responsible for the flows of fiat currencies into and out of the exchange. The ideal candidate has an eye for detail, an interest in user experience, is data-driven, and possesses the grit needed to bring people together to get stuff done.

Responsibilities include working with stream lead to maintain the product roadmap, keeping up with current trends in payments, clearing blockers for products in development, and owning the end-to-end process of bringing payment and funding products to market. On any given day you will collaborate with multiple engineering teams, designers, compliance, support, legal, and operations team members. No day is the same and the problems we solve are super-fascinating.

The successful candidate should thrive in a security-focused, collaborative, process-driven environment and be able to easily adapt and adjust to change without sacrificing the product vision. Candidates must possess the ability to clearly articulate the rationale behind decisions. They must also have exceptional project management skills.

Responsibilities

  • Maintain a fiat funding strategy and roadmap. Oversee product implementations in accordance with the roadmap 
  • Unblock blockers and push implementations forward through to deployment
  • Keep an eye on the industry and emerging trends in payments
  • Use your own skills or enlist the skills of your many talented colleagues to satisfy all product planning requirements connected to the SDLC
  • Collaborate with people across the company to advance our team’s products. Support others in the advancement of their products as well
  • Keep track of the health and success of our products by listening to customers as well as to other Kraken colleagues
  • Watch the numbers and be scientific in your measurements and reporting. Drive the creation of new insights by using our talented data team
  • Evaluate new product opportunities and bring forward proposals for improvement
  • Develop product documentation including specifications, wireframes, and process flows

Requirements

  • Experience working with payments in any of these product areas: payment cards, wires/swift, ACH, regional debit schemes, payment and banking gateways, acquiring and issuing
  • Understanding of the fraud and risk management landscape associated with retail payments
  • 2 - 4 years of relevant product management experience
  • Knowledge of the cryptocurrency exchange space
  • Solution oriented, highly-motivated and proactive self-starter 
  • Strong grasp of information architecture and user experience best practices 
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities 
  • Deep understanding of project management principles and best practices 
  • Exceptional communication and presentation skills
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Director of Data
 executive blockchain data science machine learning crypto Mar 02
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the role
 
This is a fully remote role, we will consider applicants based in North America, South America and Europe
 
Kraken is expanding its data team! This is an incredible opportunity to join a market leader in the hottest global industry. With growth rates and innovation opportunities not seen since the early internet days, Kraken is positioned to win. This role will be responsible for a critical aspect of the business and will play a significant role expanding Kraken’s business, while working alongside the brightest minds in the crypto industry. This position will be a cornerstone of the product team working with internal and external engineers and technologists, designers, business leadership, partners and customers.  We are building a data team of highly motivated self-starters who possess sound business acumen, make data-driven decisions, and clearly communicate their vision and plans to others. We are seeking people who are professional but know how to have fun too!

You will be the product owner of Kraken’s data related products. The cross-functional leader that establishes Kraken’s data as a product. You define, measure, validate and reconcile all products and line-of-business data for the teams that require it. You develop a deep understanding of Kraken’s products, a deep empathy for customers and a clear vision of how the product should evolve. 

You have a proven track record of leading and scaling data analytics products. You are a self-starter, results driven and passionate to drive success of products at Kraken using the power of data analytics. 

Responsibilities

  • Lead the data team focused on improving Kraken’s products and services using the power of data analytics.
  • Hire, manage, and grow a team of data analysts and data scientists and help them reach their full potential. 
  • Develop and own the product strategy, roadmap, and business plan for Kraken’s data and data products.
  • Conceive, build, and launch high-quality products that connect and grow the crypto economy
  • Build innovative data and machine learning tools for Kraken’s clients and also for internal stakeholders.
  • Define features and metrics for Kraken’s products, working closely with product, engineering and Kraken’s data science and analytics teams.
  • Work closely with cross-functional stakeholders to define and develop detailed product and business requirements and specifications, user stories, wireframes, and process flows.
  • Drive product development from feasibility to launch, and ensure products are built to specifications.
  • Be a data evangelist and be well informed about industry leading data science and analytics practises.

Requirements

  • 12 or more years of experience within data analytics and data science field
  • 6 or more years of management experience with direct reports under your guidance and leadership
  • Thought leader crafting innovation in analytics space
  • Experience applying data science techniques and knowledge, and building data science products.
  • Experience defining strategy and vision of a technical product.
  • Strong grasp of information architecture and flow
  • Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail 
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities 
  • Outstanding organizational and communication skills and the ability to balance multiple priorities 
  • Deep understanding of project management principles and best practices 

Preferred Qualifications

  • Knowledge of blockchain data 
  • Prior crypto, trading, gaming or banking experience
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Senior Product Manager, Trading Tech
 senior manager product manager testing crypto finance Feb 25
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role
 
This job is London-based
 
Kraken is expanding its product team! This is an incredible opportunity to join a market leader in the hottest global industry. With growth rates and innovation opportunities not seen since the early internet days, Kraken is positioned to win. This role will be responsible for one of our most important product segments and will play a significant role expanding Kraken’s business while working alongside the brightest minds in the crypto industry. This position will be a key member of the product team working with industry-leading engineers, crypto-technologists, traders, designers, business leadership, partners and clients.  Our product team consists of highly motivated self-starters with sound business acumen who make decisions based on analytics or past experiences and can clearly communicate their vision and plans to others. We are seeking people who are professional but know how to have fun, too.

Job Scope

  • Execute a robust and comprehensive Trading-related business and product strategy
  • Assume ownership of projects to further Kraken’s trading-related road map and growth plans
  • Contribute to the development of the overall Trading-related product strategy, product roadmap and business plan
  • Perform research to gain market insights across the industry: Spot, Derivatives, anything trading-related
  • Engage in extensive User Acceptance Testing to ensure products are built to requirements
  • Evaluate new product opportunities and bring forward proposals to engage retail traders, pro traders, and institutions
  • Work with other teams to help manage engagement with clients, internal and external parties
  • Actively manage engineering backlog in JIRA, and follow up with engineering and other stakeholders to keep projects on track

Responsibilities

  • Maintain a deep understanding of our trading products, both from a user-experience perspective and the technical mechanics that make it work behind the scenes, and be the go to person for all matters related to them
  • Providing expertise in how markets in general function: from liquidity providers to retail trading flow, and how to properly maintain and configure key market parameters
  • Utilising system monitoring tools to track health of the platform and markets
  • Making creative contributions to the Trading Product  team to increase our competitiveness
  • Helping communicate Trading Products to internal stakeholders in a clear and concise manner
  • Managing JIRA boards and working closely with Engineering to push projects forward

Requirements

  • 8+ years in Product Management, preferably with a focus on trading technologies
  • Extensive first hand experience in crypto trading
  • Intimate knowledge of existing crypto trading venues and various product offerings
  • Strong understanding of financial products, quantitative finance and engineering
  • Strong quantitative and analysis skills, including SQL and a language like Python
  • Project management skills, including ticket management in tools like JIRA
  • Must be hands-on with taking a project from idea stage to concrete engineering execution and go-to-market
  • Experiencing working within the crypto trading space is a major plus (i.e., with another exchange, trading firm)
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Product Manager, Trading Tech
 manager testing crypto finance Feb 25
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role
 
This job is London-based
 
Kraken is expanding its product team! This is an incredible opportunity to join a market leader in the hottest global industry. With growth rates and innovation opportunities not seen since the early internet days, Kraken is positioned to win. This role will be responsible for one of our most important product segments and will play a significant role expanding Kraken’s business while working alongside the brightest minds in the crypto industry. This position will be a key member of the product team working with industry-leading engineers, crypto-technologists, traders, designers, business leadership, partners and clients.  Our product team consists of highly motivated self-starters with sound business acumen who make decisions based on analytics or past experiences and can clearly communicate their vision and plans to others. We are seeking people who are professional but know how to have fun, too.

Job Scope

  • Execute a robust and comprehensive Trading-related business and product strategy
  • Assume ownership of projects to further Kraken’s trading-related road map and growth plans
  • Contribute to the development of the overall Trading-related product strategy, product roadmap and business plan
  • Perform research to gain market insights across the industry: Spot, Derivatives, anything trading-related
  • Engage in extensive User Acceptance Testing to ensure products are built to requirements
  • Evaluate new product opportunities and bring forward proposals to engage retail traders, pro traders, and institutions
  • Work with other teams to help manage engagement with clients, internal and external parties
  • Actively manage engineering backlog in JIRA, and follow up with engineering and other stakeholders to keep projects on track

Responsibilities

  • Maintain a deep understanding of our trading products, both from a user-experience perspective and the technical mechanics that make it work behind the scenes, and be the go to person for all matters related to them
  • Providing expertise in how markets in general function: from liquidity providers to retail trading flow, and how to properly maintain and configure key market parameters
  • Utilising system monitoring tools to track health of the platform and markets
  • Making creative contributions to the Trading Product  team to increase our competitiveness
  • Helping communicate Trading Products to internal stakeholders in a clear and concise manner
  • Managing JIRA boards and working closely with Engineering to push projects forward

Requirements

  • Intimate knowledge of existing crypto trading venues and various product offerings
  • Extensive first hand experience in crypto trading
  • Strong understanding of financial products, quantitative finance and engineering
  • Strong quantitative and analysis skills, including SQL and a language like Python
  • Project management skills, including ticket management in tools like JIRA
  • Must be hands-on with taking a project from idea stage to concrete engineering execution and go-to-market
  • Experiencing working within the crypto trading space is a major plus (i.e., with another exchange, trading firm)
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Product Manager, Futures
 manager python testing crypto finance frontend Feb 25
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role
 
This job is Remote [London-based ideal]
 
Kraken is expanding its product team! This is an incredible opportunity to join a market leader in the hottest global industry. With growth rates and innovation opportunities not seen since the early internet days, Kraken is positioned to win. This role will be responsible for one of our most important product segments and will play a significant role expanding Kraken’s business while working alongside the brightest minds in the crypto industry. This position will be a key member of the product team working with industry-leading engineers, crypto-technologists, traders, designers, business leadership, partners and clients.  Our product team consists of highly motivated self-starters with sound business acumen who make decisions based on analytics or past experiences and can clearly communicate their vision and plans to others. We are seeking people who are professional but know how to have fun, too.

Job Scope

  • Execute a robust and comprehensive Futures business and product strategy targeting the regulated, institutional segment for our UK Multi-lateral Trading Facility (MTF)
  • Assume ownership of MTF products, including front-end applications  and APIs
  • Contribute to the development of the strategy, road map, and business plan of the MTF
  • Perform research to gain market insights across the industry
  • Develop specifications for new features and tools, both internal and client-facing, to ensure that we are meeting regulatory requirements and client demands
  • Perform User Acceptance Testing and ensure that engineering work has been built to meet the requirements laid out
  • Help to manage engagement with customers, internal and various other external parties
  • Evangelize the power of analytics and experimentation in building a data-driven organization
  • Actively manage engineering back-log, pre planning, prioritization and user story mapping sessions, balancing meeting regulatory requirements with developing innovative products to meet market demand

Responsibilities

  • Assume ownership of MTF products and internal tooling for regulatory requirements
  • Understand our MTF offering and the target markets to maximise the success, working together with our Registered Benchmark Provider to ensure product quality
  • Work closely with Operations, other product managers, Compliance and Engineering to balance the needs of internal stakeholders on the product road map
  • Monitoring the risk parameters  of existing MTF product suite, ensuring there are appropriate levers to proactively manage risk
  • Ensuring internal administrative interfaces are meeting Compliance needs
  • Communication of the vision to internal stakeholders, including leadership amongst the Group

Requirements

  • Intimate knowledge of existing crypto derivatives trading venues, both regulated and unregulated
  • Extensive first hand experience in crypto derivatives trading 
  • Strong understanding of financial theory,  financial products, quantitative finance and engineering, ideally evidenced by a Bachelor’s degree in Finance,Economics, Engineering or a related field
  • Previous product management experience, with a minimum of 1 year in crypto and/or forex/brokerage industries; preferably high frequency trading products/customer segments
  • Strong quantitative and analysis skills, including proficiency in SQL, Python, and other languages used to scrape and examine large datasets and interact with APIs
  • Adept in Agile development methodologies
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Senior Product Marketing Manager
 senior manager marketing manager crypto finance Feb 24
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

This is a fully remote role, we will consider applicants based in North America, South America and Europe

Kraken is expanding our rapidly scaling product team composed of talented, experienced and motivated veterans of the technology, design and finance industries. We are creating the most advanced and sophisticated cryptocurrency trading platform in the world while relishing every moment along the way. Join the revolution! 

The Product Marketing Manager will be responsible for the go-to-market strategy, helping to position our product offerings, as well as creation of content to message the product’s value proposition. The ideal candidate is process oriented, technically adept and has a proven track record of achievement. 

Responsibilities include the creation of go-to-market plans, project release coordination and supporting materials in partnership with design, content, technology and service teams. The product marketing manager provides day-to-day cross-functional leadership as part of the product team to ensure the timely delivery of projects which meet established feature, usability, content and quality requirements. 

The successful candidate should thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. The position requires interaction with a wide variety of internal stakeholders at various levels of the organization. Candidates must possess the ability and willingness to balance consumer needs with business priorities and articulate the rationale behind decisions. They must also have exceptional project management skills.

Responsibilities

  • Contribute key insights to the product strategy and road map for Kraken’s suite of products
  • Perform research to gain market insights across the industry
  • Work closely with customers and key stakeholders to define and develop detailed product and business requirements
  • Evaluate new product opportunities and bring forward proposals for products to engage investors and traders
  • Influence the user experience and design of products and marketing campaigns
  • Manage engagement with customers, internal and external parties
  • Evangelize the power of analytics and experimentation in building a data-driven organization
  • Actively prioritize product backlog , pre-planning, prioritization and user story mapping sessions
  • Develop product documentation including specifications, wireframes, site-maps, and process flows
  • Facilitate communication across all project phases and proactively alert management of changes to scope, timelines and resources
  • Communicate the value of new products and services to various teams throughout the company
  • Develop and implement promotional activities such as promotions and product launches
  • Create product content such as case studies, videos, website copy and blog posts
  • Gain insight into customer use of current products, untapped opportunities and buyer personas

Requirements

  • 8+ years of previous working experience as a Product Marketing Manager
  • Exceptional communication, presentation skills, and technical writing skills with a proven ability to write clear and concise user stories and requirements
  • Experience managing multiple social media platforms
  • Strong grasp of information architecture, workflows and user experience best practices
  • Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities
  • Experience working in a collaborative team and directly with Designers, Developers, Marketing Managers, and other Product Managers in an Agile organization
  • Outstanding organizational and communication skills and the ability to balance multiple priorities
  • Familiarity with project management software (i.e. Jira, Confluence, Wrike)
  • Strong passion for Bitcoin, and the cryptocurrency movement with a desire to make the best trading platform in the world
  • Content Marketing experience a plus
  • MA in Marketing, Communications or similar relevant field
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Senior Site Reliability Engineer
 senior cloud redis devops crypto Feb 24
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

This is a fully remote role, we will consider applicants based in North America, South America and EMEA

Our Engineering team is having a blast while delivering the most sophisticated crypto-trading platform out there. Help us continue to define and lead the industry.

As a Sr. Site Reliability Engineer (SRE) at Kraken, you'll be tasked with keeping one of the fastest growing companies in the world up and available in a 24/7 environment. Kraken is growing at an extremely rapid pace along with the entire cryptocurrency industry, and if you like hard challenges and learning, look no further as this is the role for you!

Responsibilities:

  • Build software to automate parts of our release cycle
  • Take a relentless approach on keeping availability at Kraken as high as possible (identifying bottlenecks before they arise)
  • Deploy and maintain production / non-production services

Requirements:

  • 5+ years in a DevOps role (DevOps, SRE, etc)
  • Extensive experience with Kubernetes
  • Extensive experience with monitoring /alerting (primarily with Prometheus/Grafana) and knowledge of best practices in the area
  • Experience benchmarking applications and identifying bottlenecks
  • 1-3+ years experience with a programming language (primarily Golang)
  • Experience with Terraform
  • Extremely knowledgeable on security best practices
  • Self starter

Nice to haves

  • Passion for open-source and contributing back to the community
  • Experience with Cloud infrastructure
  • Experience benchmarking applications and identifying bottlenecks
  • Experience with Slack, Jira, Google, and/or Gitlab APIs
  • Experience with monitoring / alerting (primarily with Prometheus / Grafana) and knowledge of best practices in the area
  • Experience with distributed systems and technologies (gRPC, Kafka, NoSQL, SQL, Redis, ...)
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Banking SDET - Python
 python testing api crypto Feb 22
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

At Kraken we provide people with the means to explore the world of cryptocurrency trading.  We are passionate about delivering the best possible user experience possible while maintaining our impeccable track record of security.  If you too enjoy bringing excellence to the table then we have a place for you at Kraken.

About the role:

We are looking for a highly experienced developer that will drive quality on our internal and external APIs through expansion of our automation framework. As a Banking SDET you would drive efforts both by producing high quality tests and through mentoring more junior members.  Your critical thinking and data reporting will shape the future of our product.

Responsibilities

  • Deliver automated test cases in our Python & Rust Cucumber frameworks from feature stories and bug reports
  • Create highly reusable test steps that can be easily used by others to write test cases
  • Advocate for quality in all aspects of our product
  • Write tickets for failed test cases
  • Reporting and documentation of test results
  • Develop and monitor KPIs for the automation team
  • Some limited manual testing as assigned and to better understand new features
  • Review MRs and coach more junior members on best practices
  • Collaborate with other automation engineers across the Kraken family of products to crosstrain and create a uniform look and feel to our testing infrastructure.

Requirements

  • Passionate about the Kraken mission of accelerating the adoption of cryptocurrency so that the world can achieve financial freedom and inclusion.
  • An API test developer with a passion for Quality Assurance
  • Experienced in Rust, Python
  • Experience with React native based applications and communications protocols.
  • Experienced with the Atlassian family of products (Jira, Confluence).
  • Experience using Git.
  • Direct QA Experience in either equities, banking or cryptocurrency exchanges. 
  • Must understand the difference between buy/sell at market vs limit, must understand long and short positions as well as margin trades.
  • Bachelor's degree in relevant fields (computer science or finance) and 5 years QA automation experience or equivalent industry experience.
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Client Engagement Supervisor
 crypto Feb 22
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

This is a fully remote role requiring English fluency and multilingual capabilities. You must be willing to work evenings and weekends.
 
The Kraken Client Engagement team continues to grow at an astounding rate aiming to achieve our mission of accelerating the adoption of cryptocurrencies. The team lives out this mission everyday by providing outstanding experiences for all our clients across the world. 

As a Supervisor, your leadership will play a critical role in achieving company wide goals. You will be directly managing and supporting a team responsible for providing end-to-end client support on a variety of languages. Thinking holistically about the company’s success, you will leverage your understanding of the resources within the team to achieve service quality goals and business objectives in a timely and efficient manner, while identifying areas for improvement along the way.
 
A successful candidate has direct management experience and is quality- and results-driven. By combining your ability to inspire others, in-depth crypto knowledge, multilingual capabilities, experience in leading a high performing team and familiarity with language support and localization processes, you will play a strong role in our success and ability to deliver world class support.  

Responsibilities

  • Responsible for managing your direct reports to achieve department goals
  • Coach, mentor, and develop your direct reports
  • Delegate work to employees, track progress and provide constructive feedback
  • Address problems with work quality, issues between employees and other concerns in an effective and timely manner
  • Ensure reports adhere to company and department policies
  • Have regular voice or video 1 on 1s with all your direct reports at least once per month
  • Conduct performance reviews, motivate team members and create strategies to boost productivity
  • Participate in the formulation and implementation of optimized language support processes, its service standards, work plan and implementation specifications 
  • Think holistically about Kraken’s success, how your team can contribute to it, and then drive that success
  • Develop technical subject matter expertise across our robust product and service offerings
  • Passionate about the client experience and pushing boundaries to deliver amazing service
  • Serve as a proactive thought leader across Client Services, with a bias towards action and the ability to contribute to overall organizational strategy and direction
  • Continually improve the client experience by championing client feedback to other parts of the organization such as the product and engineering teams
  • Serve as a link between direct reports and Language Lead
  • Help increase the quality of the Client Engagement team
  • Work weekends on a rotating schedule
  • Assist in the hiring process for new team members as requested by the recruiting team or your manager

Requirements

  • Strong English communication skills
  • Multilingual capability with a preference for Spanish or French fluency
  • 2+ years of direct management experience with client experience oriented teams
  • Experience in organizing work groups, coaching employees, monitoring progress, enforcing rules and ensuring quality compliance
  • Strong time management and organizational skills
  • Data driven; must be able to collect, interpret, analyze and create meaningful action items out of data from various sources
  • Service-oriented, resourceful and forward-thinking
  • Ability to think both creatively and critically; willing to think outside the box and challenge the status quo, while also fairly evaluating all possible solutions
  • Able to manage several projects and initiatives simultaneously
  • Strong, confident, and skilled writing skills and experience communicating to all levels of an organization
  • Excellent track record of growing and managing deeply engaged, high performing teams
  • Strong communication and leadership skills as well as the ability to resolve workplace issues effectively
  • Ability and readiness to guide, train and support team members
  • Strong knowledge of the cryptocurrency industry and passion for crypto!
  • Motivated by Kraken’s mission and creating a seamless support experience for our global client base
  • Highly self-motivated to help our company fulfil its larger mission
  • People-centered, supportive, and flexible in order to get the most out of their team
  • A natural leader that’s focused on inspiring employees to own their work and deliver their best results
  • Security and privacy focused
  • Hands-on mentality 
  • Familiarity with localization/translation tools is a nice to have
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Senior Product Manager, Data
 senior manager product manager blockchain data science machine learning Feb 19
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the role
 
This is a fully remote role, we will consider applicants based in North America, South America and Europe
 
Kraken is expanding its product team! This is an incredible opportunity to join a market leader in the hottest global industry. With growth rates and innovation opportunities not seen since the early internet days, Kraken is positioned to win. This role will be responsible for a critical aspect of the business and will play a significant role expanding Kraken’s business, while working alongside the brightest minds in the crypto industry. This position will be a cornerstone of the product team working with internal and external engineers and technologists, designers, business leadership, partners and customers.  We are building a product team of highly motivated self-starters who possess sound business acumen, make data-driven decisions, and clearly communicate their vision and plans to others. We are seeking people who are professional but know how to have fun too!

You will be the product owner of Kraken’s data products. The cross-functional leader that establishes Kraken’s data as a product. You define, measure, validate and reconcile all products and line-of-business data for the teams that require it. You develop a deep understanding of Kraken’s products, a deep empathy for customers and a clear vision of how the product should evolve. 

You have a proven track record of leading and scaling data analytics products. You are a self-starter, results driven and passionate to drive success of products at Kraken using the power of data analytics.

Responsibilities

  • Develop and own the product strategy, roadmap, and business plan for Kraken’s data and data products.
  • Build innovative data and machine learning tools for Kraken’s clients and also for internal stakeholders.
  • Leverage data to help find the best solutions to complex problems. 
  • Define features and metrics for Kraken’s products, working closely with Kraken’s data science and analytics teams.
  • Work closely with cross-functional stakeholders to define and develop detailed product and business requirements and specifications, user stories, wireframes, and process flows.
  • Drive product development from feasibility to launch, and ensure products are built to specifications.
  • Be a data evangelist and be well informed about industry leading data science and analytics practices.

Requirements

  • 8 or more years of experience with product development and management.
  • Experience applying data science techniques and knowledge, and building data science products.
  • Experience defining strategy and vision of a technical product.
  • Strong grasp of information architecture and flow
  • Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail 
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities 
  • Outstanding organizational and communication skills and the ability to balance multiple priorities 
  • Deep understanding of project management principles and best practices 

Nice to Have

  • Knowledge of blockchain data 
  • Prior crypto, trading, gaming or banking experience
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Product Manager, Marketing
 manager crypto Feb 18
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

This is a fully remote role, we will consider applicants based in North America, South America and Europe

Kraken is expanding its product team! This is an incredible opportunity to join a market leader in the hottest global industry. With growth rates and innovation opportunities not seen since the early internet days, Kraken is positioned to win. This role will be responsible for a critical aspect of the business and will play a significant role expanding Kraken’s business, while working alongside the brightest minds in the crypto industry. This position will be a cornerstone of the product team working with internal and external engineers and technologists, designers, business leadership, partners and customers.  We are building a product team of highly motivated self-starters who possess sound business acumen, make data-driven decisions, and clearly communicate their vision and plans to others. We are seeking people who are professional but know how to have fun too!

Overview

Kraken has established itself as a leading crypto-finance platform company. We are looking for crypto-passionate product managers to own and drive Kraken’s products into the future.

The Product Manager - Marketing will own user acquisition and engagement products for Kraken. We are seeking a product manager that can own and deliver tools, features and products to meet internal stakeholder requirements. Someone who is process-oriented, KPI-obsessed and is data-driven with a proven record of achievement. You will be the product owner - as if you are the CEO of Marketing-related products. The cross-functional leader that ensures Kraken’s marketing team can attract, track, measure and engage with prospective and existing clients.

Responsibilities

  • Develop and own the product strategy, roadmap, and business plan for Kraken’s marketing team’s products and tools
  • Maintain market and competitor insights across the industry
  • Work closely with cross-functional stakeholders to define and develop detailed product and business requirements
  • Ensure products are built to specifications
  • Develop clear product documentation including specifications, user stories, wireframes, site-maps, and process flows

Requirements

  • Intimate knowledge of equities, fx, futures or cryptocurrency exchange space
  • Expertise with growth or marketing tactics on trading and investing on cryptocurrency exchanges
  • 3-5 years product management or product marketing manager experience 
  • Expertise in data gathering and quantitative analysis
  • Strong grasp of information architecture and flow
  • Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail 
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities 
  • Outstanding organizational and communication skills and the ability to balance multiple priorities 
  • Deep understanding of project management principles and best practices 
  • Prior crypto, trading, gaming or banking experience is required
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Junior Designer
 junior crypto finance frontend Feb 18
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

Kraken is expanding our Design team. The company is comprised of experienced and motivated veterans of the technology, design, and finance industries. We are building sophisticated crypto-trading products while having fun along the way. Come help us continue to define and lead this exciting industry.

We are looking for a creative and motivated self-starter with attention to detail and an eye for beautiful, clean user interfaces. A junior UX/UI designer who can support the design team across multiple projects. From fleshing out flow diagrams from existing wireframes, creating moodboards, polishing high fidelity mockups and static prototypes, and answering questions for development teams implementing designs into front-end code. 

You consider the user experience first and are excited to join design critiques where we are discussing Gestalt design principles and typography, guided by best practices and data from usability tests and site metrics. You'll collaborate closely with the very best engineers, designers, business leadership, partners and customers in the industry. You will take a supporting role exploring design implications of new app features while applying best practices throughout the product.(Amazing perks, remote teams, stock incentives, flexible hours and open PTO policy make Kraken a great place to work.)

Responsibilities

  • Follow creative direction to flesh out wireframes and create mood boards, visual design concepts, and mockups of intuitive user experiences
  • Collaborate closely with other designers to deliver end-to-end product experiences
  • Prototype and iterate designs to connect and optimize user flows 
  • Create desktop versions of existing mobile designs, or vice versa – create a mobile first version solution based on desktop designs
  • Accelerate workflows for other designers and developers using efficient tools and processes
  • Translate layouts using reusable components within a Figma design system
  • Communicate effectively to peers and cross-functional teams throughout the design process

Requirements

  • At least 2 years of product design experience or relevant undergrad degree in Design or HCI
  • Strong portfolio of latest relevant work
  • Understanding of Gestalt design principles, ability to recognize design challenges and formulate a variety of creative problem solving solutions
  • Sensitivity to composition, negative space, and typography
  • Understanding of user-centered design and UX principles
  • Creation of user interface across screen resolutions
  • Experience with component-based design systems (Figma, Sketch)
  • Ability to receive constructive criticism to improve the end result
  • Interest in designing for finance, charting, trading, or data dense applications
  • Understanding of Bitcoin and the cryptocurrency movement
  • Desire to make the best trading platform in the world
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Data Scientist - Compliance Systems
 python data science machine learning big data crypto nlp Feb 17
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

The Compliance Systems team works at the intersection of Data Science, Product and Compliance. The Systems team is looking for a Data Scientist with a background in statistics, machine learning and/or natural language processing to help us build and maintain models to describe and predict anomalous customer activity on Kraken’s platform. The role will involve maintaining the transaction monitoring rules codebase, ensuring that requirements for model validation are met, and building a number of new models to enhance existing controls. There is significant scope for innovation in this role, and we are looking for someone who thrives in an environment of ‘freedom with responsibility’. The ideal candidate would have some familiarity with the control systems used to comply with regulatory requirements under BSA/AML or AMLD 4+, but this is not required. A great candidate will be someone who has experience solving customer and behaviour profiling problems in an evolving data environment.

Responsibilities

  • Partner with Compliance operations, Product, Engineering and other stakeholders to build descriptive and predictive models to identify anomalous activity.
  • Maintain the existing transaction monitoring rules codebase.
  • Ensure that all activities meet model validation requirements.
  • Design and build proof-of-concept models to test hypotheses and help with idea generation and refinement.
  • Use structured and unstructured data to enrich transaction monitoring metadata.
  • Drive cross functional projects from beginning to end: build relationships with partner teams.
  • Communicate model methodology and results to operations teams and Compliance leadership.
  • Develop anomaly detection and data modelling tools to monitor key performance indicators to improve the efficiency of models.

Requirements

  • PhD or Masters degree in Statistics, Computer Science, Physical Sciences, Economics, Math or a related technical field.
  • 3+ years industry experience in data science or analytics.
  • A consistent track record of performing data analysis using Python, SQL or other CLI tools.
  • Experience using statistics and predictive analytics to solve complex business problems.
  • Versatility and willingness to learn new technologies on the job.
  • The ability to clearly communicate complex results to technical and non-technical audiences.
  • Familiarity with big data tools such as Zeppelin, Spark, Kubernetes is a strong plus.
  • Familiarity with financial crime and market abuse typologies is a plus.


We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Community Engagement Specialist
 crypto Feb 17
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

Our ideal candidate is motivated to provide excellent client support, experienced in interacting with clients on various social media platforms, enjoys getting to the root of issues reported by clients and able to escalate these issues across multiple departments effectively. You should be stress-resistant and able to perform under pressure. Above all, you are passionate about Kraken’s mission to accelerate the adoption of cryptocurrency and you have a broad knowledge about cryptocurrencies and the industry at large. If our words have struck the right chord with you and you are up for another challenging yet exciting career opportunity, we would like to meet you! Help us continue to define and lead the industry.

Depending on the particular support situation, there will at times be work needed outside of the core working hours for this position, including mornings, evenings and weekends. You need to work with a large geographically dispersed team consisting of people possessing a broad understanding of and comfort with technology.

Responsibilities

  • You will provide support and assist clients on various social media platforms (Facebook, Twitter, Reddit and others)
  • You will support clients in relation to high touch escalations and platform incidents
  • You will work with multiple teams on triaging and resolving platform incidents in a timely manner

Requirements

  • At least 3 years of relevant experience in financial services, technology and/or customer support
  • At least 2 years of relevant experience working with social media management platforms, like Sprout Social
  • You are a highly motivated, dedicated teammate with creative ideas to encourage customer loyalty and adoption
  • You have strong interpersonal skills and experience building strong internal and external relationships
  • You have the energy and patience to work in a dynamic environment and rapidly growing industry
  • You are passionate about cryptocurrencies and motivated to accelerate global crypto adoption
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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Product Manager, Banking
 manager testing crypto Feb 16
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About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

This is a fully remote role, we will consider applicants based in North America, South America and Europe

Kraken is expanding its product team! This is an incredible opportunity to join a market leader in the hottest global industry. With growth rates and innovation opportunities not seen since the early internet days, Kraken is positioned to win. This role will be responsible for a critical aspect of the business and will play a significant role expanding Kraken’s business, while working alongside the brightest minds in the crypto industry. This position will be a cornerstone of the product team working with internal and external engineers and technologists, designers, business leadership, partners and customers.  We are building a product team of highly motivated self-starters who possess sound business acumen, make data-driven decisions, and clearly communicate their vision and plans to others. We are seeking people who are professional but know how to have fun too!

Overview

The Product Manager will be responsible for the implementation of banking capabilities under the SPDI banking charter issued to Kraken by the state of Wyoming. Work areas include bank transfers, on-boarding workflows, regulatory & compliance requirements, transaction monitoring, banking products, end-user experiences and of course cryptocurrencies. The ideal candidate is data-driven, process oriented, technically adept and has a proven track record of achievement in the Banking world.

Responsibilities include product expertise, the creation of product requirements, project schedules and supporting materials in partnership with design, content, technology and service teams. The product manager provides day-to-day cross-functional leadership to ensure the timely delivery of projects which meet established feature, usability, content and quality requirements.

The successful candidate should thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. The position requires interaction with a wide variety of internal stakeholders at various levels of the organization. Candidates must possess the ability and willingness to balance consumer needs with business priorities and articulate the rationale behind decisions. They must also have exceptional project management skills.

Responsibilities

  • Drive development and integration of Kraken’s Banking System components
  • Maintain market and competitor insights across the banking and crypto industries
  • Work closely with client-facing personnel, compliance, legal and key stakeholders 
  • Plan relevant testing, rollouts and execution stages
  • Definition and on-going monitoring of relevant KPIs
  • Evangelize the power of analytics and experimentation in building a data-driven organization
  • Evaluate new product opportunities and bring forward proposals for improvement
  • Develop product documentation including specifications, wireframes, and process flows. 
  • Facilitate communication across all project phases and proactively alert management of changes to scope, timelines and resources 

Requirements

  • Knowledge and/or experience with US banking & CBS (Core Banking Systems)
  • Understanding of the banking regulatory landscape
  • Knowledge of the technical aspects of large scale banking systems
  • 3-5 years of relevant product management experience
  • Understanding of the cryptocurrency space
  • Expertise in data gathering and quantitative analysis
  • Solution oriented, highly-motivated and proactive self-starter 
  • Strong grasp of information architecture and user experience best practices 
  • Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail 
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities 
  • Deep understanding of project management principles and best practices 
  • Exceptional communication and presentation skills 
  • Prior crypto, trading, gaming, banking or risk relevant experience is required
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Brand Data and Analytics Manager
 manager crypto Feb 16
See full details
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

Do you want to change the world? Kraken is a market leader in one of the most innovative and fastest growing industries on the planet. As the Brand Data & Analytics Manager you will have the opportunity to help shape and architect the future of our brand and our company. You will work closely with other members of the Brand Marketing team to run and oversee data & analytics related to Kraken’s brand initiatives. You bring strong data experience, marketing domain expertise and a love for crypto. You’ll have at your disposal a range of resources that you can leverage as you help grow Kraken’s global presence.

Responsibilities

  • Develop the measurement and data analytics strategy for the Brand Marketing team
  • Oversee the use of data & analytics for all brand marketing functions, and participate in Brand Marketing leadership and decision-making
  • Drive brand marketing focus and decisions with a data-driven approach
  • Collaborate with Kraken’s world-class data and market intelligence teams to drive better understanding of customer segmentation which will inform all brand marketing campaigns  
  • Conduct market research, lead analysis and propose recommendations to help develop and grow the Kraken brand globally
  • Oversee methodology for company-wide metrics such as client LTV
  • Track performance of campaigns, announcements and launches and identify areas / opportunities for improvement
  • Use a variety of tools to perform constant review and research of the competitive landscape across channels 
  • Define and manage KPIs for all brand marketing functions
  • Develop data-informed reports to showcase the impact of Brand Marketing initiatives and campaigns

Requirements

  • 5+ years experience with performance marketing and/or data & analytics for global  brand marketing teams
  • Extremely strong quantitative and analytical skills; ability to intelligently use data to drive marketing decisions
  • Ability to manage KPIs and marketing metrics, determining & tracking relevant KPIs for different campaigns, announcements or initiatives 
  • Experience with client segmentation across B2B and B2C marketplaces 
  • Experience with leading market research initiatives from ideation to execution
  • Strong familiarity with necessary data analytics tools, frameworks and platforms 
  • Strong drive and initiative; motivated to constantly iterate and improve 
  • Ability to work across functions and at all levels of management 
  • Adept at presenting complex data and analytics in a stream-lined and digestible manner
  • Knowledge and understanding of cryptocurrency markets, ecosystem and ethos 
  • Comfortable working in an entrepreneurial, fast-paced, growth-focused environment
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job: