Loom

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 14M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>As the <b>Virtual Experience Lead</b> at Loom, you will report to the Director of Workplace and be responsible for driving brand internally and connection to support our growing remote workforce. We’re looking for someone who is passionate about building employee pride in the virtual workspace and seeks out opportunities to create connections.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Plan and implement virtual events program to drive culture and values in conjunction with Communication, Workplace, and People Ops departmental initiatives</li><li>Facilitate the organizational management of internal communication platforms, such as our wiki and messaging tools through a partnership with our internal communications department</li><li>Develop “best practices” and “how-to” documentation to improve onboarding, increase adoption, and ease of use for our various platforms</li><li>Work on creating a virtual experience change program/playbook that can be utilized by various departments as they look to institute new policies and procedures</li><li>Create programs and plans in conjunction with Workplace, Communications, and People Ops departments that elevate employee experience and are in line with company objectives and project timelines</li><li>Be Loom’s internal knowledge guru for anything related to virtual experience</li><li>Develop, maintain, and integrate virtual experience metrics as part of an overall Workplace strategy</li></ul></div><h3>What We're Looking For</h3><div><ul><li>2-5 years in  Workplace Experience, Employee Brand, Internal Communications or a relevant field</li><li>Fantastic written and verbal communication skills; there’s a chance you were a copy editor in a past life</li><li>Experience working in a high growth, fast-paced company</li><li>A strong project management, organizational, and change management skillset</li><li>Motivated by the desire to improve and continually learn how to create an amazing workplace experience</li><li>Driven to build best practices and thrive when creativity and action-based programs meet in the middle</li><li>Demonstrate the ability and desire to build inter and cross-departmental camaraderie that not only supports the strategy practice, but also uplifts and reinforces Loom as a company</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. We are able to hire across the United States and Canada and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is a natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We have also built local offices for those who want to work or meet in person, starting with San Francisco and New York City.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Virtual Experience Lead

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 14M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>We’re looking to add a Senior Analyst to our growing Product Data Science &amp; Analytics team to help us measure the impact of our Product Growth initiatives and identify opportunities to expand the network of people who use async video at work.  In this role you will help the Growth PM team drive initiatives that range from big bets that inflect Loom’s growth trajectory to quick wins that continuously remove friction for our users.</div><div><br></div><div>We have rich, complex datasets and our team performs a wide variety of analytical tasks, ranging from conducting ad-hoc research, creating dashboards, building funnels, designing and evaluating tests, crafting complex database queries and ETL pipelines, and developing sophisticated predictive models. The ideal candidate will be data-driven, intellectually curious, and a clear communicator.</div><div>*<b>We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Be a primary partner for the Product Growth team and collaborate with Product, Engineering and Design to understand growth and optimization opportunities and measure impact of initiatives</li><li>Provide data insights through A/B testing, dashboards, user behavior analyses and ad-hoc requests</li><li>Design and develop core business metrics, creating insightful automated dashboards (and the necessary data pipelines) and data visualization to track progress</li><li>Proactively derive data insights and turn them into growth recommendations, communicate results and learnings to the rest of the team</li><li>Lead A/B experiments from the Data side by supporting experiment design, tracking, implementation and owning the final analysis and readout</li><li>Build analytics plans for new products and features, helping the Product Growth team understand which metrics need to be measured and which events need to be tracked</li><li>Inform future experimentation design and roadmaps by performing exploratory analysis to understand user acquisition and activation behavior</li><li>Lead and mentor team members with processes and analytical and technical expertise for executing experiments, building pipelines and answering open ended business questions</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5+ years of experience in an analytics role turning data into insights and recommendations</li><li>Strong analytical and communication skills with the ability to synthesize insights into compelling stories</li><li>Experience with the SaaS customer lifecycle from acquisition to retention</li><li>Experience with designing and analyzing experiments</li><li>Superior SQL (Snowflake, Postgres) skills - able to write structured and efficient queries on large data sets</li><li>Experience with a Business Intelligence tool (e.g. Tableau or Mode)</li><li>Experience with a statistical scripting language (e.g. R or Python) is a plus</li><li>Experience with ETL tools such as Airflow or DBT is a plus</li><li>Experience in data modeling and ETL development is a plus</li><li>Experience collaborating with multiple business functions and stakeholders to develop metrics and key insights</li><li>A Bachelor’s Degree in a quantitative field or higher</li></ul></div><div><br></div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. We are able to hire across the United States and Canada and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is a natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We have also built local offices for those who want to work or meet in person, starting with San Francisco and New York City.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Senior Data Analyst, Product Growth

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 14M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>We're looking for a Technical Recruiter to help build our US presence and global remote team. You will join our team at a critical point in the continued evolution of Loom to help build our world-class technical organization. You'll have high impact and wide-ranging responsibility: owning full-cycle recruiting, driving hiring strategy, leading first-in-kind searches, and delivering best-in-class candidate experience. You must be a builder who thrives in a learning environment unafraid to try new things, and embrace new ideas. We care about working as a team, delivering results, and what will move the needle most for Loom. There is significant opportunity for advancement.</div><h3>Your Responsibilities</h3><div><ul><li>Manage full-cycle recruitment process for Engineering, Data, and Design teams</li><li>Develop an understanding of Loom’s products, technology, market position, and employee value proposition to successfully identify, engage and close talent</li><li>Identify, explore, and execute effective tactics for sourcing and screening candidates</li><li>Qualify candidates for technical abilities and alignment with Loom's missions and core values</li><li>Create and own a positive candidate experience by developing and maintaining strong relationships with regular touch points and diligent follow through</li><li>Build processes that will help the recruitment team scale</li></ul></div><h3>What We're Looking For</h3><div><ul><li>1+ years of full-cycle recruiting experience ideally in an agency setting or high-growth tech environment</li><li>1+ years experience working with engineering teams and hiring for technical roles, including but not limited to Full Stack, Backend, Frontend, Mobile, and more</li><li>Experience sourcing and closing profiles ranging from Junior to Senior Leadership positions</li><li>Relentless drive to find and connect with the best talent</li><li>At your best in a fast-paced, constantly changing environment</li><li>Ability to connect and effectively communicate with people of all levels</li></ul></div><div><br></div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. We are able to hire across the United States and Canada and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is a natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We have also built local offices for those who want to work or meet in person, starting with San Francisco and New York City.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Technical Recruiter

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 14M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom is looking for a growth-focused individual to propel the next iteration of our Android application forward. You can expect to be set up with an appropriate amount of mentorship and to make an impact from day one, contributing across our stack and pushing code to production on a daily basis. You will join a product-focused, cross functional, and cross platform where you will learn how to build features and products from zero-to-one as well as how to iterate on existing products and systems.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>You will build a beautiful, quick, and native Android experiences spanning the various core features of our application such as recording, finding, and viewing looms</li><li>You will learn the "why" behind your work to effectively contribute and grow as a cross-functional team member</li><li>You will work with your mentors, manager, and others team member to help accelerate your path towards independence</li><li>You will learn how to choose the appropriate level of abstraction for writing different types of tests</li><li>You will learn how to effectively build and deploy a product that millions of users love across the world</li></ul></div><h3>What We're Looking For</h3><div><ul><li>No college degree required. Coming from a bootcamp? We'd love to hear from you 😊</li><li>A willingness to raise your hand and ask for support to accelerate your own learning</li><li>Excitement to develop, release and run large-scale web applications</li><li>Passion for UI fluidity and performance</li><li>We use primarily use Kotlin and Jetpack Compose. Prior experience with our stack is not necessary but a willingness to learn it is</li><li>Solid understanding of algorithms and data structures</li><li>Experience writing modular code, working with version control, and unit testing</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility:&nbsp;</b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b>&nbsp;The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance:&nbsp;</b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection:&nbsp;</b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Android Engineer, Entry Level

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 14M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>As the Benefits and Wellness Manager, you will be responsible for leading a team to develop and manage Loom’s benefits and wellness programs. This role is essential in supporting the well-being of our Loommates who are all remote across the United States and Canada. We are searching for someone who is innovative, proactive, engaging, and detail-focused to build programs that will positively impact Loommates’ health and wellbeing.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Work with management team to manage and evolve Loom’s global employee benefits program in the US and Canada</li><li>Manage external vendor relationships, including benefit carriers, domestic and international brokers, and service providers</li><li>Evaluate effectiveness of benefit and wellness programs through engagement and cost analysis</li><li>Ensure all benefit offerings align with our benefits philosophy; partner with benefits brokers to market benefits annually and provide insight and cost impact to management</li><li>Champion &amp; drive utilization of programs</li><li>Track and coordinate benefits for FMLA, LOA, WC, and STD leave</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5 years of benefits experience, at least 2 managing a team</li><li>Experience creating and modifying benefits programs</li><li>Exposure to managing international brokers/vendors</li><li>Experience with compliance with regulatory mandates and legislation related to benefits (ERISA, HRC, HIPPA, COBRA, IRS, DOL and CMS)</li><li>Team player with a high sense of urgency to interact at all levels of the organization</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. We are able to hire across the United States and Canada and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is a natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We have also built local offices for those who want to work or meet in person, starting with San Francisco and New York City.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Benefits & Wellbeing Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 14M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom is seeking passionate media software engineers to join our Core Media team to build efficient, reliable, and capable media infrastructures to unlock the power of Loom.</div><div><br></div><div>The small-and-mighty core media team builds the media technology directly responsible for the magical experience that Loom is known for. As the tech lead of this team, you will be leading the team in building innovative media features powering our product experience of Loom creation, editing, and viewing. You will be driving cross-functional projects, strongly influencing the roadmap charting the future of Loom.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Architect and build the server-side and client-side infrastructure that enables engineering teams to create world-class video messaging products.</li><li>Design and implement innovative media features that delight our users and differentiate Loom's products and services from our competitors.</li><li>Be the thought leader for technical design and cultivate innovation by driving cross-functional, cross-team collaboration and execution.</li><li>Display strong ownership and influence over the team's roadmap and, therefore, significantly impact the company's strategy.</li><li>Identify opportunities and drive critical initiatives to improve our media infrastructure to drive down operation and engineering costs.</li><li>Uphold a high standard of engineering excellence. Mentors and grows other team members on engineering best practices.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Has deep expertise in developing cloud service and media streaming technologies.</li><li>Has knowledge of mainstream media codecs and container formats (VP8/x264/AAC/HLS etc.).</li><li>Proven track record of taking on ambiguous problems in a multi-faceted product across multiple platforms, operating systems, and programming languages.</li><li>Ability to thrive in an ambiguous environment with a high degree of autonomy.</li><li>Able to lead substantial technical efforts, often across multiple teams, and help maintain inter-team cohesion towards a unified business goal</li><li>Hands-on technical leadership experience in setting technical directions. Able to lead teams and projects.</li><li>Ability to readily learn most technologies on the go.</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility:&nbsp;</b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b>&nbsp;The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance:&nbsp;</b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection:&nbsp;</b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Staff Software Engineer, Core Media

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 14M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>Loom is looking for a Staff Accountant who will be critical in developing the accounting and reporting functions. This role will report to the Sr. Accounting Manager, and as an early member of the Accounting team, will tackle both operational and technical accounting projects. This individual will work on high-impact areas, such as month-end close and assisting with the year-end audit.</div><div><br></div><div><b>* We are currently hiring remotely in the United States </b></div><h3>Your Responsibilities</h3><div><ul><li>Perform month-end close procedures, including preparing journal entries, performing account reconciliations, and analytical procedures</li><li>Assist with the procure-to-pay process, ensuring bills are processed and paid on time with expenses accurately categorized</li><li>Identify and implement process improvements related to month-end close and adjacent processes</li><li>Manage corporate credit card and travel program logistics, including adherence to policies  and accurate expense tracking</li><li>Support the annual audit, including preparation of audit schedules and financial statements</li><li>Assist with special projects such as system implementations, contributing ideas for optimizations</li><li>Work with cross-functional business partners to address reporting needs</li></ul></div><h3>What We're Looking For</h3><div><ul><li>2+ years of public accounting or SaaS industry experience in an accounting role, with strong technical knowledge of GAAP</li><li>BA/BS in Accounting or Finance, CPA preferred</li><li>Experience with Netsuite preferred</li><li>Self-starter with the ability to operate in a fast-paced, rapidly evolving, data-driven environment</li><li>Strong verbal and written communication skills are required to interface cross-functionally with all levels of the organization</li><li>Passionate about driving continuous improvement in yourself and within your function</li><li>Ability to work collaboratively and independently while maintaining a high degree of accuracy and meeting tight deadlines</li><li>Advanced Microsoft Excel skills, with the ability to work with large sets of data</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Staff Accountant

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 14M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div><br></div><div>We are looking for someone who’ll be the evangelist for multiple IT-owned applications, providing technology solutions for business problems, driving change within a distributed team, and providing training to our global user base. Reporting to our Sr. Manager, IT, the ideal candidate has experience implementing a wide range of IT solutions, working with a broad group of cross-functional stakeholders, possessing a unique blend of business and technology acumen.</div><h3>Your Responsibilities</h3><div><ul><li>Understand SaaS application usage and drive engagement, partnering with application owners.</li><li>Evangelize IT collaboration and communication application stack, listening to user pain points and providing solutions</li><li>Lead change management and training for changes, new features, and new systems implementations</li><li>Support in defining, implementing, documenting, and maintaining key IT processes including but not limited to demand intake, change management, configuration management, and asset management</li><li>Be an integral part in improving IT processes, updating procedures and policies</li><li>Work collaboratively with Systems Engineering and Support functions within IT to deliver business value</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5 to 8 years of experience working within IT organization, implementing IT processes and technology solutions primarily in a SaaS environment</li><li>Strong business requirements &amp; process documentation skills, with attention to detail</li><li>Experience driving change within an organization</li><li>Passion for technology and enthusiasm to bring others along on the journey</li><li>Excellent analytical and problem-solving skills</li><li>Excellent communication, project management, and prioritization skills</li><li>Ability to work on multiple projects, both independently and collaboratively</li><li>Working knowledge of agile methodologies and continuous process improvements</li><li>Experience using communication, collaboration, and productivity tools including Halp, JIRA, Notion, Loom, Slack, Google Workspace, and Whimsical</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

IT Business Systems Analyst

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 14M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>We’re looking for a new Frontend Engineer to join our growing Marketing Engineering team. This team supports our Marketing and Brand team to build new experiences for users on our marketing website. You will be collaborating with the Marketing, Brand, and stakeholders across the company to support new website initiatives. Some upcoming projects include:</div><div><br></div><div>- A fresh redesign of the Loom marketing website and our blog, The Transcript.</div><div>- A library of public Looms to help teach the behavior of when and how to use Loom effectively at work</div><div>- A website experimentation roadmap to help improve the conversion rates of website visitors into new Loom users</div><div><br></div><div><b>* We are currently hiring remotely in the United States </b></div><h3>Your Responsibilities</h3><div><ul><li>You will build beautiful, creative, and accessible user interfaces across our marketing website, which is built on a React framework supported by a content management system.</li><li>You will help grow and contribute to our new brand design system</li><li>You will optimize performance and improve accessibility for the marketing website</li><li>You, alongside other Marketing Engineers, will collaborate with Brand Design and Marketing to build features in support of the marketing strategy.</li><li>You will help with interviewing other talented engineers who want to join Loom.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>4+ years of professional JavaScript experience.</li><li>4+ years of React (or similar) experience.</li><li>4+ years of CSS experience.</li><li>Design intuition and user advocacy.</li><li>Familiarity with WCAG and experience building accessible UIs.</li><li>Ability to readily learn most technologies on-the-go.</li><li>Ability to thrive in an ambiguous environment with a high degree of autonomy.</li><li>In general we’d love to know what engineering aspects you’re most excited about—even if that’s something we haven’t listed here. Tell us about it!</li></ul></div><h3>Nice to Have</h3><div><ul><li>Passion for UI fluidity and performance.</li><li>Familiarity with experimentation and A/A &amp; A/B testing.</li><li>Familiarity with tracking and analytics.</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Frontend Engineer, Marketing

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>Loom is looking for a Revenue Accountant who will be critical in developing and scaling the revenue accounting and reporting functions. This role will report to the Revenue Accounting Manager, and as an early member of the Accounting team, will tackle both operational and technical accounting projects. This individual will work to build and improve processes for high-impact areas, such as month-end close and the quote-to-cash process.</div><div><br></div><div><b>* We are currently hiring remotely in the United States </b></div><h3>Your Responsibilities</h3><div><ul><li>Under the guidance of the Revenue Accounting Manager, and in collaboration with the billing team, perform detailed review of subscription billings to ensure accuracy and proper treatment under ASC606</li><li>Perform month-end close procedures for revenue process, including preparing journal entries and reconciliations for revenue, deferred revenue, accounts receivable and capitalized commissions and amortization expense</li><li>Assist with detailed review of sales contracts to identify and summarize provisions, determining revenue recognition impact</li><li>Assist with sales tax process and systems implementation, for collection and reporting for domestic and international sales</li><li>Assist in the audit process, ensuring supporting documents and company revenue recognition policies are in-line with GAAP</li><li>Work closely with cross-functional teams to determine revenue recognition impacts for launching new products, expanding billing in other currencies or payment sources</li><li>Ad Hoc projects to identify and implement process and reporting improvements</li></ul></div><h3>What We're Looking For</h3><div><ul><li>2+ years SaaS industry experience in a revenue accounting role, with strong technical knowledge of GAAP</li><li>BA/BS in Accounting or Finance required, CPA preferred</li><li>Experience with Netsuite strongly preferred</li><li>Systems implementation experience including sales tax software preferred</li><li>Self-starter with the ability to operate in a fast paced, rapidly evolving, data driven environment</li><li>Strong verbal and written communication skills required to interface cross-functionally with all levels of the organization</li><li>Passionate about driving continuous improvement in yourself and within your function</li><li>Ability to work collaboratively and independently while maintaining a high degree of accuracy and meeting tight deadlines</li><li>Advanced Microsoft Excel skills, with the ability to work with large sets of data. SQL experience is a plus.</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Revenue Accountant

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>We are searching for an exceptional Sales Development Manager to continue to build and manage our sales development team consisting of SDRs &amp; BDRs. As one of Loom's early sales leadership hires, you will have many opportunities for cross functional collaboration with partners in Operations, Marketing, Support, and Product as we continue to build and scale our sales led business. We’re looking for true business “owners” in this role who are excited to accelerate their careers and help us execute on our mission. This person will set team goals, motivate and coach team members. This role is for both experienced and up-and-coming sales leaders who are excited about the opportunity to build and lead in a fast growing environment.&nbsp;</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Hire, train and manage an accomplished team of SDRs &amp; BDRs</li><li>Partner with Commercial Sales Leader in developing the process, playbooks, career paths and appropriate measurements for SDRs &amp; BDRs</li><li>Invest in and develop the sales, product, and industry skills of the team</li><li>Inspire team members and drive high performance</li><li>Regularly report on both team and individual results</li><li>Partner with your leadership counterparts across CX, Revenue Growth and Marketing to drive customer delight, efficient pipeline and closed revenue</li></ul></div><h3>What We're Looking For</h3><div><ul><li>3+ years of technology sales experience with a preference for Saas</li><li>1-2+ years of sales management experience track record of over-performance.</li><li>Passion to lead, coach and develop your team to drive success</li><li>Relevant experience in lead generation role, driving key metrics and daily activity, preferably in a hyper growth environment</li><li>Consistent track record in achieving and exceeding targets in a closing role</li><li>Excellent written and verbal communication skills</li><li>Strong problem-solving skills, the ability and the desire to find solutions and build process where none previously exists.</li></ul></div><div><br></div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Sales Development Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>As Executive Assistant, you will work very closely with the executive team and will be responsible for handling key processes and supporting the critical needs of the function. We're hiring EAs to support the leadership of each function</div><div><br></div><div>- Product, Design &amp; Engineering: Supporting the VP of Engineering and Product</div><div>&nbsp; &nbsp; - East Coast Time Zone, Ability to coordinate events for 100+ Employees</div><div>- Go to Market: Supporting VP of Sales and Senior VP of Marketing</div><div>&nbsp; &nbsp; - SF Based, SF office support alongside Head of Workplace</div><div>- CTO &amp; Operations: Supporting CTO and Director of Finance</div><div>&nbsp; &nbsp; - NYC Based, NYC office support alongside Head of Workplace</div><div>&nbsp; &nbsp; - NYC Office is 750 Broadway New York, NY</div><div><br></div><div>The Executive Assistant will help the leadership of each function run the teams successfully, from ensuring a smooth cadence of virtual and in-person meetings, enhancing the communication within each team and help each function be more productive and successful. This role will report directly into the VPs being supported.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Provide administrative support for VPs within each function, including calendar, and expense management in a timely manner</li><li>Schedule meetings, mini-summits / QBRs and annual meetings for function and coordinate across broader company</li><li>Arrange complex and detailed travel plans, for VPs and team offsite</li><li>Ensure key meetings, such as OKRs and planning, are successful by managing agendas, coordinating materials and follow-ups</li><li>Support logistical and operational needs to help teams be more engaged and productive</li></ul></div><h3>What We're Looking For</h3><div><ul><li>You have at least 3 years of experience as an executive assistant for a leader, preferably at fast-paced technology company</li><li>You're adept at mastering technologies we use, including Loom, Zoom, Slack, Notion and Google Docs</li><li>You are organized and self-driven, and able to lead meetings and manage projects, communicating with clarity and empathy</li><li>You know how to build positive working relationships with team leadership and other cross functional stakeholders, including finance, communications, HR, and IT</li><li>You are based in the United States or Canada</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Executive Assistant, VPs

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>As a Senior People Partner at Loom, you will be reporting to the Director of People and responsible for being the strategic thought partner to key go-to-market (GTM) business leaders to drive strategic initiatives within the GTM organizations. In partnership with the Director of People Operations, you will be working with GTM executives to shape growth and development plans with the goals of driving engagement and retention through coaching and mentorship. You will also have the opportunity to partner with the People team to drive and execute program development and change management initiatives that will impact the GTM org and beyond.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Build trusted relationships with managers and leaders, providing deep insights to help them see around corners.</li><li>Develop and maintain in-depth understanding of business units' short- and long-range business strategies and resource needs.</li><li>Provide strategic business partnership, thought leadership, and coaching to all levels of the business unit.</li><li>Act as a people and culture champion and change agent.</li><li>Provide leadership on designing organizational structures and workforce planning, compensation strategies, talent development and succession planning</li><li>Demonstrates advanced knowledge of employment law, using good judgement while balancing the needs of the business when providing practical recommendations</li><li>In partnership with leadership, proactively plan for, design and deliver applicable People programs for the teams you support.</li><li>Where applicable, assist with or independently deliver training programs for your functional groups.</li><li>Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).</li><li>Manage and resolve complex employee relations issues, and conduct effective, thorough and objective investigations.</li><li>Analyze trends and metrics in partnership with the broader People team to develop solutions, programs and policies.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5+ years applicable experience as an HRBP, partnering with teams in a high growth environment, similar to Loom. Recent HRBP experience supporting Business, Marketing and GTM teams preferred</li><li>Strong business and HR acumen ability to understand business strategies and use OD, talent management and other HR interventions to translate knowledge into appropriate HR and management actions</li><li>Effective consulting skills, ability to coach executive leaders, able to present solutions that are heard, understood and supported</li><li>Adept at communicating to all levels in the organization, earning trust and building credibility</li><li>Strong collaborator, managing multiple inputs and delivering solutions with a one-team mindset while maintaining a good sense of humor in a complex environment</li><li>Collaborative, thoughtful HR leader who sees the big picture and is comfortable getting into the details</li><li>Deep understanding of SaaS businesses and their drivers, practices and appropriate levers to influence towards effective outcomes.</li><li>Excellent verbal and written communication skills</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

People Partner, GTM

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>As Senior Manager, People Operations, you are responsible for systems and processes that scale Loom. You will have the opportunity to lead a team responsible for enabling Loom to grow rapidly with ease and efficiency. The systems, processes and programs that you build will be the foundation that the rest of the People team and Loommates will thrive and grow upon. This role reports directly into the Director of People and will work closely with the leaders of Talent, Employee Experience, Compensation, Learning &amp; Development, and Diversity Equity and Inclusion teams.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Develop an in-depth understanding of Loom's mission, the priorities of the teams you support and develop insightful strategic recommendations</li><li>Build consensus across teams and influence decision making within senior-level audiences. Lead execution against recommendations</li><li>Be prepared to directly manage large projects and coordinate across stakeholders to deliver meaningful results</li><li>Create operational processes and practices that drive efficiencies</li><li>Lead cross-functional projects to optimize organizational performance is</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Ability to translate between strategic business decisions and their operational implications</li><li>Ability to shift from high-level strategic thinking to stepping in and helping to drive implementation alongside functional teams</li><li>Deep HRIS knowledge - preferably experience with Workday and/or Paylocity</li><li>7+ years of relevant work experience in a strategy, operations, and/or people role</li><li>Experience working closely with Talent, IT and/or Finance as your key cross-functional partners</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Senior Manager, People Operations

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom is looking for a Senior Analyst who will be critical in developing and scaling Loom's compliance processes. As an early member of the Compliance team, you will tackle both operational and security compliance initiatives. We are looking for an individual who has a collaborative problem-solving approach, strong interpersonal skills, and is comfortable working in a fast paced environment.</div><div><br></div><div><b>We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Own and manage the third party risk management program by leading vendor due diligence reviews and performing ongoing monitoring of vendors</li><li>Contribute to the development of customer-facing materials, covering topics related to security, compliance, and audit results</li><li>Lead the response to customer security questionnaires and inquiries about our security and compliance program</li><li>Act as a subject matter expert for applicable compliance standards and be a valued cross-functional partner to revenue, product, engineering, and operation teams</li><li>Support external compliance assessments of our security program and partner with external auditors and internal stakeholders</li></ul></div><h3>What We're Looking For</h3><div><ul><li>3+ years of experience in an security compliance, IT audit, or information security assurance role</li><li>Track record of taking initiative, having the ability to work independently, and be comfortable thriving in ambiguity</li><li>Excellent leadership, organizational, interpersonal, verbal and written communication, and problem solving skills</li><li>Familiarity with a broad range of technical concepts relevant to cloud service providers: information security, logical access, agile development, network security, availability, and privacy</li><li>Experience implementing some of the following frameworks and standards: SOC 2, ISO 27001, HIPAA, or GDPR</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Security Compliance, Senior Analyst

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>We are looking for someone who can help us scale IT by providing best in class support to our global team. Reporting to our IT manager, the ideal candidate has experience supporting a broad set of SaaS applications in a startup environment, primarily with Apple macs. A technologist who is empathetic about user issues and is quick to action, respond, learn and adapt. </div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Respond to IT support requests and resolve in a timely manner. When required, log support ticket with SaaS vendors and following up to completion.  Off-hour support may be required on occasions</li><li>Support user onboarding and off boarding process by configuring user accounts, application access and laptops</li><li>Enable laptop recycling and repurposing by wiping and re-configuring returned laptops</li><li>Maintain required level of documentation in JIRA tickets. Help build IT support knowledge base and user training material</li><li>Be an integral part in improving IT processes, updating procedures and policies</li></ul></div><h3>What We're Looking For</h3><div><ul><li>3+ years of supporting users in remote or distributed teams across multiple time zones</li><li>Experience administering SAAS based applications including G Suite, Slack, Zoom and Atlassian</li><li>Experience supporting or administering JAMF</li><li>Experience in Asset management and onboarding automation</li><li>Experience working within a ticketing system. Jira helpdesk experience preferred</li><li>Excellent communication and customer service skills</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

IT Support Engineer

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>Loom Design</b></div><div>Design is a vital organization at Loom. By radically improving the experience of recording and sharing quick video messages, we are creating a new and more human way of communicating at work. This requires us to think big and to discover and explore uncharted territory. That's why we're focused on building a diverse, and resilient design organization, full of talented people who love feedback and collaboration. Loom is a distributed-first workplace: we're hiring the best Designers that live and work anywhere in the continental US and Canada.</div><div><br></div><div><b>The Role</b></div><div>We're hiring a Senior Product Designer to join our team. You'll work on things like: how we share, search, recommend, and discover Looms, as well as how we think about the future of the Loom platform and creator tools — as well as how we manage teams at scale. You'll help own the mission of helping teams create organizational knowledge, and fostering meaningful and humane communication at work, reaching millions of people that already use Loom every day.</div><div><br></div><div><b>We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Help make Loom a compelling and engaging destination for video messaging at work. Design features like hashtags, feed-building, activity streams, recommendations, search, and team management.</li><li>As a designer, you'll work alongside an incredibly talented team of Product Management, Engineering and Product Marketing.</li><li>Contribute to and help advance the <a href="https://lens.loom.dev/" rel="nofollow noopener" target="_blank">Lens Design System</a></li><li>Collaborate closely with Brand Designers, Researchers and Writers inside the design organization to help make Loom feel like a delightful continuum across every touchpoint of the customer experience.</li><li>Work cross-functionally across the company with Product, Engineering, Research, and Marketing partners to represent the Design team, with significant contribution to roadmapping, sprint planning, and product and design Slack channels.</li><li>Be a mentor to newer designers and future interns, and help guide the design team's work through your own example and through feedback in critique and design reviews.</li><li>Help recruit and interview new Designers, and actively improve our inclusive design hiring process.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Prior experience in Product Design organizations that have shipped software to users, working closely cross-functional teammates to develop the strategy and rationale for features.</li><li>An outstanding portfolio, with presentable case studies showcasing a foundation in typography, interaction and visual design, product sense, and idea generation.</li><li>Experience collaborating with a diverse team in a rapid growth environment. Huge plus if you’ve worked with distant teammates and understand the communication patterns of working with highly distributed teams.</li><li>A learning and growth mindset: Our team size and our design process will evolve and change many times over the next few years. We strive to continuously improve and integrate what we learn — from our work and with each other.</li><li>Experience with prototyping as a means to explore and convey design solutions.</li><li>Empathy and resilience: empathy for our customers, to build a product and a service they’ll love. Empathy for our coworkers, to build a workplace we’ll love. Resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your thinking and your work.</li><li>Excellent written, verbal, and storytelling skills.</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Senior Product Designer

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom seeks a Communications Manager to tell the story of Loom, the video communication platform, across owned and earned media. We believe in the promise of modern work, effective communication, and that the future of work is bright. The Communications Manager will drive programs and craft narratives that help to unlock this story of Loom - working both internally and externally to ensure our comms is clear, consistent, and amplified. This role reports into the Director of Communications, and will be joining a high-growth company that carries an optimistic view for the future of work!</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Develop communications programs and key narratives to drive thought leadership and media coverage. This role will collaborate cross-functionally with Marketing, Product, and Senior Leadership to craft compelling messaging and stories.</li><li>Liaise with PR Agencies to ensure we're building relationships with key media and developing press-facing narratives that help build Loom's public profile.</li><li>Develop, draft, and edit content and for cross-functional initiatives across events, internal communications, blog, etc. Help ensure we're telling a clear and consistent story across functions + channels.</li><li>Support companywide news and business momentum initiatives including product announcements, event marketing, and marketing campaigns.</li><li>Manage internal communications including bi-weekly All Hands plus company newsletter, ensuring Loommates are up-to-date about important news that pertains to them, and equally excited about the future of Loom.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5+ yrs of experience in PR, Journalism, Comms</li><li>Examples that demonstrate strength in storytelling and writing</li><li>Track record of pitching company narratives to media and business audiences</li><li>Excitement and optimism for modern work and how companies like Loom will drive work experiences of the future.</li><li>Topical interest in workplace engagement, productivity, future of work, inclusive software that empowers global citizens is a huge plus.</li></ul></div><div><br></div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Communications Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>As a Senior Manager, Workplace at Loom, you will be responsible for building and overseeing our portfolio of physical offices. Loom is remote-first - we believe that day-to-day work will happen in the cloud but we also believe there's an important role for the physical office to play. We've reimagined offices spaces not as banks of empty desks for working but as lounges and clubhouses oriented to bringing Loommates together for social connection. Our first offices open in San Francisco and New York City in Q4 2021. We plan to open offices across the US and internationally as Loom scales. This role will oversee management of our current and future workspaces and reports the VP of People and Operations.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Responsibilities:</h3><div><ul><li>Oversee workplace service and facility operations - security access, office supplies, food and beverage programs, events logistics, office supplies,  maintenance and other operational programs</li><li>Budget, plan and staff our workplace operations needs across multiple offices</li><li>Oversee our workspace portfolio, planning and executing on opening new spaces for Loommates as the company scales</li><li>Drive innovation and experimentation on the role of the physical office within Loom's culture, continuing to evolve the design and use of our workspaces</li></ul></div><h3>What We're Looking For:</h3><div><ul><li>You have experience leading workplace operations teams, preferably at fast-paced technology company in a multi-office setting</li><li>You have experience managing multiple offices in a distributed way and are adept at using third-party services to ensure high standards of services</li><li>You are organized and self-driven, with ability to communicate with clarity and empathy</li><li>You have a keen eye for design and are excited to continuously innovate on the role the office plays at Loom</li><li>You are based in San Francisco or New York City with ability to travel frequently to other Loom offices</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Manager, Workplace

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>At Loom, the sales team partners with our largest customers to understand their needs, unlock broken workflows and help their employees communicate for effectively and expressively. As founding members of the sales org, early team members will be brand ambassadors of Loom with customers and with teammates alike. You will have many opportunities for cross functional collaboration with partners in Operations, Marketing, Support, and Product as we continue to build and scale our sales led business. We’re looking for true business “owners” in this role who are excited to accelerate their careers and help us execute on our mission.&nbsp;&nbsp;</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Sell Loom’s business and Enterprise products to new and existing strategic customers</li><li>Ensure healthy customer retention and expansion through consultative partnership</li><li>Collect and share product feedback throughout the Loom company</li><li>Be an exemplary ambassador for Loom, both internally and externally</li></ul></div><h3>What We're Looking For</h3><div><ul><li>8+ years of technology sales experience with a preference for SaaS</li><li>6+ years of quota-carrying sales closing experience with a track record of over-performance</li><li>Past experience on a fast-growing sales team with a preference for hypergrowth and product-led companies</li><li>Strong communicator, both verbal and written</li><li>Strong problem-solving skills, the ability and the desire to find solutions and build process where none previously exists</li><li>Thrives in a fast-paced, diverse, and highly collaborative team environment</li></ul></div><div><br></div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Enterprise Account Executive

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>Loom is looking for an experienced person to join our Accounting team in a critical, high-impact role. In this role, you will be crucial in leading our first year audit, responsible for both internal and external reporting needs, building our technical accounting processes, and managing auditors through our first year audit and beyond. This role will report to the Director of Finance, and as an early member of the growing Accounting team, will tackle not only technical accounting but also strategic and operational projects as needed. We're excited for you to be a key contributor and subject matter expert in a hypergrowth environment and assist in providing thought leadership, best practices, and operational execution.&nbsp;</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Lead our first year audit. Liaise with the finance department, internal legal counsel and external auditors</li><li>Serve as an internal technical accounting resource for the operating business to support key standard transactions and initiatives, including preparation of technical accounting memos</li><li>Partner with other members of the accounting team to implement new accounting standards, changes in accounting policies or to operationalize the accounting for new or modified products</li><li>Prepare and review financial statements in accordance with GAAP, including the statement of cash flows, earnings per share and statement of shareholders equity</li><li>Partner with Legal and HR to manage the Company’s equity compensation plan and oversee accounting for stock-based compensation, including the valuation, recording, and reporting of stock-based compensation expense</li><li>Develop, implement and maintain key policies and procedures for your areas of responsibilities, including designing and implementing internal controls over financial reporting compliant with SOX</li><li>Contribute to other strategic projects and initiatives as needed</li></ul></div><h3>What We're Looking For</h3><div><ul><li>8+ years of relevant work experience, including experience managing financial reporting at a public company and Big Four public accounting experience. BS/BA degree in Finance or Accounting and CPA is required.</li><li>Strong accounting skills and understanding of U.S. GAAP, including technical accounting research and preparation of accounting memos</li><li>Desire to work in a fast-paced, rapidly growing environment</li><li>Self-motivated with a strong sense of urgency and ownership mentality, able to work independently and proactively</li><li>Strong communications and interpersonal skills</li><li>Ability to lead multiple projects under tight deadlines</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Technical Accounting & Strategic Projects Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>Talent is a core strategic driver of Loom's success. We have a world-class team working together to help drive our ambitions and scale to the next level. As a Talent Operations Manager at Loom, you will be working at the intersection of operations strategy, consulting, and program management. The person in this role will help identify and drive recruiting initiatives and process improvements across our Talent function as well working with cross-functional stakeholders to drive efficiencies across the business in how we scale. The primary charter for this role is to to give talent acquisition teams every competitive advantage possible in the battle for talent by creating best-in class processes and programs, eliminating inefficiencies, ensuring a unified approach as well as consistent experience for everyone involved in the hiring process. This role will report to the Director of Talent, and is responsible for managing recruitment coordination, university programs, talent systems, and operations.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Configure recruiting systems and processes to maximize team efficiency and data integrity</li><li>Define and measure Loom recruiting KPIs, as well as prepare and maintain reports on recruiting KPIs</li><li>Provide data-backed recommendations for system improvements to drive greater consistency, efficiency and data integrity throughout the recruitment process</li><li>Assist with cross-functional requirements for systems-related projects and initiatives</li><li>Collaborate with Talent stakeholders to develop a long-term strategy for talent reporting and analytics</li><li>Lead and manage global recruitment coordination and candidate experience</li><li>Develop the second-ever technical university intern program and new grad hiring experience from scratch</li></ul></div><h3>What We're Looking For</h3><div><ul><li>2+ years experience working in Talent/HR Operations, Programs and/or Analytics - ideal experience working for a high-growth and/or pre-IPO company</li><li>Hands-on systems configuration experience (experience as ATS “admin”) with a strong understanding of change management - experience with Lever and/or Greenhouse preferred</li><li>Advanced reporting skills, including the ability to build and maintain recruiting metric dashboards preferably in Excel and Google Sheets</li><li>Meticulous attention to detail and strong organization skills</li><li>Demonstrated ability to project manage, prioritize effectively, and work independently</li><li>Previous people management experience</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Talent Operations Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>As a Senior Product Marketing Manager, you'll partner with the product team responsible for establishing video messaging as a core communication tool for workplace teams with a specific focus on collaboration and administration capabilities.</div><div><br></div><div>We believe in the promise of modern work, effective communication, and that the future of work is bright. The ideal candidate has experience in and a passion for marketing SaaS products to buyers and end-users. You should be an expert in translating product capabilities into use cases, benefits, and business outcomes.</div><div><br></div><div>You'll be responsible for partnering, primarily, with our product, sales, and success teams to drive awareness and adoption of Loom amongst our target enterprise customers.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Deeply understand the market and Loom's target enterprise customers and admins, the CIO and the CHRO, including their motivations and pain points</li><li>Define positioning, develop messaging, and create collateral to convince buyers to adopt and use Loom on a daily basis with their teammates</li><li>Own the launch of new products and capabilities, end-to-end, including measuring their success</li><li>Guide product vision, influence roadmap, and develop go-to-market strategy to deliver business outcomes</li><li>Own and continually improve Loom's sales narrative and pitch deck as our product matures and our understanding of the market, competitors, and customers evolve</li><li>Source, create, and repurpose customer success stories and testimonials for use across multiple touchpoints in the sales cycle</li><li>Create written content to enable our sales and success teams to close new deals and expand existing accounts, including competitor battle cards, product fact sheets, and buyer personas</li><li>Establish a feedback loop between marketing and sales, and measure the effectiveness of enablement efforts, to identify needs and inform future initiatives</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5-8+ years of experience in B2B marketing roles, ideally direct experience in a product marketing role for SaaS</li><li>Excellent written, verbal, and visual communication and presentation skills</li><li>Ability to work autonomously in a startup environment and work cross-functionally to influence leadership, align stakeholders, and execute quickly with business partners</li><li>Attention to detail and the ability to synthesize a lot of information into a concise, compelling message</li><li>A genuine curiosity for new technologies and better ways of working</li><li>Strong organization and project management skills</li><li>Experience with strategy development and long-term goal setting</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Product Marketing Manager, Enterprise

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>As a Billing Analyst at Loom, you will report to the Lead Revenue Accountant as they start building and implementing new processes and systems in a high volume billing system.&nbsp;</div><div><br></div><div>Loom has had incredible growth in the last couple years, and will continue to grow. This is an opportunity to be an early contributor, with high impact to our upward trajectory.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Lead billing relationship with customers and maintain customer billing information.</li><li>Investigate, document and resolve customer billing discrepancies quickly and efficiently</li><li>Assist with implementing billing system and process changes.</li><li>Run end of month reports as it relates to Customer Billing.</li><li>Assist with establishing and managing a Collections process from the ground up.</li><li>Develop and document processes, procedures, and controls</li><li>Reconcile customer accounts</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Minimum 4 years experience in a related role</li><li>Experience in SAAS, Tech-start up high growth environment</li><li>Stripe, ERP, and Revenue Recognition systems experience.</li><li>Proficient in Excel and Google Products</li><li>Analytical and creative solutions provider. Confident in their communications and speaks up in a fast moving environment.</li><li>Highly Organized, with strong attention to detail.</li><li>Experience with Contracts and Salesforce is a plus</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Billing Analyst

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>Loom is looking for an experienced and empathetic engineering manager to join our one of our growing product engineering teams. This person will lead a team of engineers focused on a key strategic area of ownership, scale it up, lead it, and inspire everyone they interact with. The person who fills this role will start by working with product to understand the roadmap that needs to be built, make hiring and scope recommendations, and deliver against them. This person will have a technical background, but isn't expected to write code.</div><div><br></div><div>For all of Loom’s history, we have operated off of a single full-stack engineering team that worked against a single product backlog. To manage scaling up, we have split our engineers into multiple product teams, focused on different parts of our product strategy. Each of these areas is undergoing growth and we need engineering managers to help us scale our core products and infrastructure teams. The scope will start with managing 4-6 engineers spread across multiple timezones (East Coast to Pacific) and will be growing over the coming years. The engineering manager who joins Loom should have experience managing remote and distributed teams.</div><h3>Responsibilities</h3><div><ul><li>You will lead and manage our product engineering teams through its go-to-market of our Loom for Teams offerings, owning sprints of iteration after.</li><li>You will manage and advise the team on technical house-keeping initiatives and ensure we are able to consistently invest in foundation work that supports the future needs of product while meeting product delivery timelines.</li><li>You will recruit, hire and train your team, building a sense of belonging and emotional safety. Growing each member from a place of empathy and good intentions.</li><li>You will work with other product and engineering leaders to create new and existing product success metrics and drive towards them.</li><li>You will help pair and brainstorm with engineers on architectural and technical topics.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Managed a team of 5 or more engineers</li><li>Managed remote engineers distributed across multiple timezones</li><li>6+ years of professional full-time experience as a software engineer</li><li>2+ years of engineering management experience</li><li>2+ years of javascript &amp; full-stack experience</li><li>Led projects with multiple stakeholders and helped drive towards clarity and decision velocity</li><li>Track record of hiring, retaining, and growing engineering talent</li><li>Track record of shipping new products and iterating on them over time</li><li>Enterprise or desktop client product development experience a plus</li></ul></div><div><b>Perks at Loom:</b></div><div>* Competitive compensation and equity package</div><div>* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>* Healthcare reimbursement (for International employees)&nbsp;</div><div>* Life insurance </div><div>* Long-term disability insurance</div><div>* 401(k) with 5% company matching</div><div>* Professional development reimbursement</div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* Unlimited PTO&nbsp;</div><div>* Paid parental leave</div><div>* Remote work opportunities&nbsp;</div><div>* Yearly off-site retreats (this year was in Barbados)</div><div>&nbsp;</div><div>SF office perks</div><div>* Daily lunch on-site</div><div>* Unlimited snacks &amp; drinks</div><div>* Remote week every other month</div><div><br></div><div>Remote-specific perks</div><div>* Home office &amp; technology reimbursement</div><div>* Co-working space reimbursement&nbsp;</div><div>* New-Hire on-boarding in San Francisco (optional)</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Engineering Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>You will be responsible for all aspects of security and compliance of Loom's video service infrastructure. We’re a small team, so your contributions will have a meaningful impact on the company’s success.&nbsp;</div><div><br></div><div>We're looking for someone with both a broad knowledge of security and deep knowledge of cloud security. You will have had experience across a range of technical disciplines: operating system internals and hardening (e.g. Windows, Linux, OS X, Android); security monitoring, and assessments; authentication and access control; development of security tools and automation. This is a senior role and we're looking for someone who has experience with a variety of real-world security issues.</div><h3>Responsibilities</h3><div><ul><li>Build enterprise-grade secure cloud infrastructure and policies to protect Loom networks and systems.</li><li>Design and develop frameworks, tools, and best practices to protect and mitigate any forms of risk.</li><li>Work with the compliance and governance teams to implement compliance and security requirements.</li><li>Help manage our pen testing and bug bounty program.</li><li>Lead and mentor other engineers and evangelize security practices to foster a culture of security companywide.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>3-5 years of industry experience developing and implementing fundamental security features and solutions using security frameworks such as CIS, NIST, ISO, SOC2, etc.</li><li>Excellent understanding of information security, cryptography, secure networking, logging/detection, cloud security architecture (GCP/AWS), IAM/PAM, security policies, and code signing concepts.</li><li>Experience designing and deploying public key infrastructure, authorization systems, and/or key management systems.</li><li>Experience in web app security, vulnerability research, and penetration testing</li><li>Knowledge of network-based and system-level attacks and mitigation methods</li><li>3+ years of programming with Python or Go</li></ul></div><div><b>Perks at Loom:</b></div><div>* Competitive compensation and equity package</div><div>* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>* Healthcare reimbursement (for International employees)&nbsp;</div><div>* Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>* Long-term disability insurance</div><div>* 401(k) with 4% company matching</div><div>* Professional development reimbursement</div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* Unlimited PTO&nbsp;</div><div>* Paid parental leave</div><div>* Remote work opportunities&nbsp;</div><div>* Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Infrastructure Security Engineer

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom is seeking passionate media software engineers to join our Core Media team to build efficient, reliable, and capable media infrastructures to unlock the power of Loom. As a team member, you will create and optimize cross-platform technologies that power our product experience of Loom creation, editing, and viewing. Our small-and-mighty Core Media team builds the technology directly responsible for the magical experience that Loom is known for. As a member of this team, you will strongly influence the roadmap charting the future of Loom innovations.</div><h3>Your Responsibilities</h3><div><ul><li>Architect and build the server-side and client-side infrastructure that enables engineering teams to build world-class video messaging products.</li><li>Design and implement innovative media features that delight our users and differentiate Loom’s products and services from our competitors.</li><li>Identify opportunities and drive critical initiatives to improve our media infrastructure to drive down operation and engineering costs.</li><li>Uphold a high standard of engineering excellence because the performance and reliability of media infrastructure directly impact our product experience, hence the perception of Loom’s overall brand.</li><li>Diagnose and improve the quality of the end-to-end video experience. Optimize our media pipelines to be performant across all the platforms that Loom is offering (iOS, Android, Mac, Windows, Chrome Extension)</li><li>Display strong ownership and influence over the team's roadmap and, therefore, significantly impact the company's strategy.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Passion for opening black boxes to solve new and existing problems</li><li>Experience and passion for working across multiple platforms, operating systems, and programming languages.</li><li>Experience with software development processes, including source control, bug tracking, and design documentation.</li><li>Experience with collaborating cross-functionally between groups with different technologies and pipelines</li><li>Experience with concurrency, multithreading, and real-time systems.&nbsp;</li><li>Experience with languages that require memory and resource management.</li><li>Experience with profiling and optimizing resource-intensive applications.</li></ul></div><h3>Optional but Preferred</h3><div><ul><li>Experience with developing cloud service and streaming technologies.</li><li>Experience building FFmpeg filters or have worked with FFmpeg APIs and tools.</li><li>Experience with at least one mainstream media codecs and container format (VP8/x264/AAC/HLS etc.).</li><li>Experience with video/audio distribution or streaming technologies.</li><li>Experience in WebRTC or other Web media APIs</li></ul></div><div><br></div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Software Engineer, Core Media

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom is looking for a thoughtful team lead to help build and manage our technical support operations. This role will focus on providing the best product experience for all Loom's customers and business partners (via our SDK).</div><div><br></div><div>Our approach centers around building knowledge, collecting feedback and thinking about scalable solutions for product improvements. Our Technical Support Team Lead will be a coach and a point of escalations for our team of Technical Support Engineers, while also working with our Engineering and Product teams to ensure technical alignment.</div><div><br></div><div>We're looking for ambitious and thoughtful customer advocates, who are eager to tackle complex technical challenges and build meaningful relationships with our customers to help our team deliver delightful support experiences.</div><h3>Your Repsonsibilities</h3><div><ul><li>Set the vision and drive priorities for our talented TSE team.</li><li>Using performance management and development processes, regular 1:1s, and ongoing coaching and mentoring. Monitor, report, and help develop performance plans as needed to quickly identify and remediate performance issues.</li><li>Help the team meet and exceed our Support goals to deliver an excellent experience to Loom users.</li><li>Create a positive team culture, build relationships with direct reports and work hard to help them level up their skills.</li><li>Manage prioritization, escalation and resolution of support incidents to the Engineering team.</li><li>Create and implement a variation of our current Quality program tailored to technical needs.</li><li>Continually learn about Loom's products, technical processes and policies while communicating with your team to support them through frequent updates.</li><li>Incorporate the use of data and automation in the support delivery processes and customer experience</li><li>Maintain accurate attendance and vacation tracking for an efficient workforce management model.</li><li>Collaborate with other leads and managers to prioritize initiatives and set direction for Support as a whole, including with our outsourced partners.</li><li>Serve as a role model for accountability, professionalism, and emotional intelligence. Work alongside your team as needed to establish trust, credibility, and to stay close to what is needed to best serve our Loom community.</li><li>Act as on-call support leader and escalation contact</li><li>Champion customer issues within the organization to build the best customer experience</li></ul></div><h3>What We're Looking For</h3><div><ul><li>You have 4+ years of professional experience in SaaS companies working in technical support for large international customer accounts.</li><li>You have 2+ years of experience in a customer-facing technical support management role. Bonus if you have hired and onboarded direct reports in the past.</li><li>You have excellent, thoughtful written and verbal communication skills. Effective communication is one of your superpowers.</li><li>You enjoy spending your time motivating, providing feedback and helping your team meet and exceed their goals.</li><li>You are a Support role model. You can lead by example by jumping into the queue and helping whenever necessary.</li><li>You have experience debugging web-based applications and are comfortable interacting with deployed code with Chrome Developer Tools and examining logs in DataDog and Sentry.</li><li>You are comfortable navigating software development and support tools like Zendesk, JIRA, AWS, Github, etc.</li><li>You are proficient in SaaS solutions and Electron apps (CSS, JavaScript, HTML) and have experience with client-to-server solutions.</li><li>You are an expert at installing, configuring and troubleshooting of Windows and Mac with  protocols like HTTP, HTTPS, WebSockets and DNS.</li><div><br></div><div>Bonus:</div><li>You have experience troubleshooting complex issues with video.</li><li>You have a great video presence to engage with customers via Loom.</li><li>You have of these certifications: AWS Cloud Practitioner, Cisco CCNA, Microsoft Certified Solutions Expert (MCSE), Apple Certified System Administrator, CompTIAA+, CompTIA Network+</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Team Lead, Technical Support

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>We believe in the promise of modern work, effective communication, and that the future of work is bright. We're looking for a Senior Product Marketing Manager to help grow this vision and Loom through our platform. This is a unique opportunity to play a key role in an entrepreneurial team tasked with building the video layer of the internet. You will work closely with Product and Business development to identify, attract, and launch strategic integrations with top productivity platforms like Atlassian, Slack, Microsoft Teams, and Google. You will also help to build a scalable self-serve <a href="https://www.loom.com/sdk-beta" rel="nofollow noopener" target="_blank">loomSDK </a>business targeting the developer community.</div><h3>Your Responsibilities</h3><div><ul><li>Guide product vision, influence the Integrate &amp; Platform roadmaps, and develop go-to-market strategy to deliver business outcomes</li><li>Deeply understand the market and Loom's target customers, partners, and developers including their motivations and pain points to inform opportunities for new and improvements to existing integrations</li><li>Develop crisp, compelling positioning and messaging and collateral that articulates Loom's video messaging platform capabilities to attract customers, strategic partners, and developers</li><li>Own the launch of new integrations, end-to-end, including co-marketing with integration partners and measuring launch success with partners</li><li>Create engaging content for video, web, presentations, datasheets, diagrams, blog posts, that educate the market</li><li>Work closely with the Head of Business Development to establish and maintain relationships with integration partners to maximize co-marketing opportunities</li><li>Collaborate with a Developer Relations engineer to develop marketing strategies to drive developer applications for the free loomSDK</li><li>Create a scaled approach to enable our partners to launch their loomSDK integrations</li><li>Work cross-functionally with Brand, Marketing, PR, Product, Business Development, and Sales to continually drive improvements to conversion throughout the funnel with a specific focus on adoption of integrations and developer loomSDK applications</li></ul></div><h3>What We're Looking For</h3><div><ul><li>4-6 years of experience in marketing roles, ideally direct experience in a product marketing role for SaaS</li><li>Exceptional written, verbal, and visual communication and presentation skills</li><li>Ability to work autonomously in a startup environment and work cross-functionally to influence leadership, align stakeholders, and execute quickly with business partners</li><li>Attention to detail and the ability to create concise, compelling messaging for different audiences including end-users, partners, and developers</li><li>Strong organization and basic project management skills</li><li>Experience with strategy development and long-term goal setting</li><li>Experience in program development and partner engagement programs</li><li>Energized by collaborating with strategic partners including senior people in product, marketing, and business development</li><li>Ability to succeed and embody a growth mindset in a deadline-oriented, fast-paced environment with frequently changing priorities</li><li>A genuine curiosity for new technologies and the future of work</li><div><br></div><div>Bonus – a familiarity with developer marketing and/or B2B productivity tools</div></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Product Marketing Manager, Ecosystem

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom seeks a Growth Marketing Manager to scale paid social acquisition and affiliate partnerships. The right candidate will have experience managing Facebook, Instagram, Youtube, and TikTok paid campaigns while also recruiting and engaging high-volume traffic partners. The Growth Marketing Manager will employ both creativity and a data mindset to optimize existing campaigns, rigorously test new channels, and onboard affiliate partners that can help unlock use cases and drive differentiated traffic segments to try Loom.&nbsp;</div><h3>Your Responsibilities</h3><div><ul><li>Develop, manage, and optimize a performance-based affiliate program to drive new user acquisition</li><li>Implement strategies and tactics developed to drive efficiencies across Paid Social, Affiliates, Traffic Partners, and Influencers</li><li>Proactively source affiliate partners through outreach and recruiting to hit monthly growth goals</li><li>Oversee paid social campaign management: Own and manage campaigns from end-to-end including ideation, working with agency partners and internal stakeholders, creating video assets, and reporting results.</li><li>Continually engage and build ongoing relationships with top partners, working together on new marketing ideas and ways to drive performance</li><li>Source and engage with other performance-based traffic sites&nbsp;</li><li>Manage contracts, commission structures and negotiations with partners&nbsp;</li><li>Create reporting that shows program metrics and insights, including number of partners, conversion rates per affiliate, etc.&nbsp;</li></ul></div><h3>What We're Looking For</h3><div><ul><li>4+ years of experience in acquisition marketing at a high-growth tech company. Paid social and affiliate or performance-based partner marketing is preferred.</li><li>Experience across a variety of channels including paid social, demand side platforms, search, display, TV, and more.</li><li>Demonstrated experience taking a video-first approach to paid acquisition campaigns.</li><li>Strong relationship building, communication and negotiation skills&nbsp;</li><li>The ability to independently prospect, recruit, and onboard affiliates</li><li>Experience with affiliate platforms preferred&nbsp;</li><li>Utilize acquisition analytics and build reporting to show results of program&nbsp;</li><li>Understanding of SEO ranking tactics + strategy to drive affiliate traffic by segment</li><div><br></div></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Growth Marketing Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>We are looking for someone who will be a key cross-functional Loommate and take on some of Loom's most urgent, cross-functional business strategy and operational projects. As a hire on a small team, you will work collaboratively across Engineering, Product, Go-to-market, and Ops teams on a variety of strategic and operational initiatives. You will be digging through data, identifying actionable insights, scoping out project plans and driving the cross-functional execution and implementation of those projects. We're looking for someone who has both an analytical mind-set and a collaborative problem-solving approach, who can solve complex problems in a structured manner, and is comfortable working in an ambiguous and evolving role.</div><h3>Your Responsibilities</h3><div><ul><li>Drive and support cross-functional initiatives such as quarterly company-wide planning, pricing strategy, strategic investments and geographic expansion</li><li>Partner with stakeholders across Loom to support their business initiatives and operations in a collaborative, data-driven way</li><li>Work cross-functionally to engage with project partners to understand, scope and implement operational improvements or perform analysis to inform strategic decision-making</li><li>Leverage your business background to design and implement strong systems and processes that support Loom's scaling and improves Loom's operational performance</li><li>Exercise sound business judgment to prioritize and evaluate new initiatives and company priorities, with an eye toward long term value creation</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5+ years of relevant experience in management consulting, investment banking, private equity, corporate planning, business finance, analytics, or related fields.</li><li>Practical business sense and a strong ability to ask the right questions and translate strategic concepts into an operational execution plan</li><li>A highly entrepreneurial “roll up your sleeves” mindset; excited about making an impact at a fast-growing company</li><li>Strong analytical and problem-solving skills; ability to distill complex issues into structured frameworks and communicate actionable insights.</li><li>Excellent ability to communicate effectively with all levels of the organization and build strong working relationships</li><li>Experience with SQL or strong willingness to learn</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Manager, Business Operations

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom's user base and customer list has grown significantly over the last year and we are excited to continue to invest in our commercial sales segment. As one of Loom's first sales leadership hires, you will have many opportunities for cross functional collaboration with partners in Operations, Marketing, Support, and Product as we continue to build and scale our sales led business. We’re looking for true business “owners” in this role who are excited to accelerate their careers and help us execute on our mission. </div><h3>Your Responsibilities</h3><div><ul><li>Hire, train and manage an accomplished team of SMB Account Executives and Sales Development Reps</li><li>Invest in and develop the sales, product, and industry skills of the team</li><li>Inspire team members and drive high performance</li><li>Regularly report on both team and individual results</li><li>Partner with your leadership counterparts across CX, Revenue Growth and Marketing to drive customer delight, efficient pipeline and closed revenue.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5+ years of technology sales experience with a preference for Saas</li><li>3+ years of sales management experience with a track record of over-performance.</li><li>Past experience on a fast-growing sales team with a preference for hypergrowth and product-led companies.</li><li>Strong communicator, both verbal and written.</li><li>Strong problem-solving skills, the ability and the desire to find solutions and build process where none previously exists.</li><li>Thrives in a fast-paced, diverse, and highly collaborative team environment.</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Commercial Sales Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>At Loom, the sales team partners with our largest customers to understand their needs, unlock broken workflows and help their employees communicate for effectively and expressively. As founding members of the sales org, early team members will be brand ambassadors of Loom with customers and with teammates alike. You will have many opportunities for cross functional collaboration with partners in Operations, Marketing, Support, and Product as we continue to build and scale our sales led business. We’re looking for true business “owners” in this role who are excited to accelerate their careers and help us execute on our mission.&nbsp;</div><h3>Your Responsibilities</h3><div><ul><li>Sell Loom’s business and Enterprise products to new and existing Mid-Market customers</li><li>Ensure healthy customer retention and expansion through consultative partnership</li><li>Collect and share product feedback throughout the Loom company</li><li>Be an exemplary ambassador for Loom, both internally and externally</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5+ years of technology sales experience with a preference for SaaS</li><li>3+ years of quota-carrying sales closing experience with a track record of over-performance</li><li>Past experience on a fast-growing sales team with a preference for hypergrowth and product-led companies</li><li>Strong communicator, both verbal and written</li><li>Strong problem-solving skills, the ability and the desire to find solutions and build process where none previously exists</li><li>Thrives in a fast-paced, diverse, and highly collaborative team environment</li></ul></div><div><br></div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Mid-Market Account Executive

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Are you looking for the next step in your career? We're looking for somebody who is excited about pitching the transformative nature of video messaging to customers and help them realize the power Loom.</div><div><br></div><div>You'll be the first step in the customer's journey with Loom. Using Looms, emails, calls and other methods you will connect with targeted accounts, contacts and Loom users to introduce them to the power of using Loom.</div><div><br></div><div>As an SDR at Loom, you will be reporting to Tommy Fink, Director of Revenue Growth. You will be helping build our Sales function, culture and processes. This is a great opportunity to deepen your sales acumen and help develop a more effective SaaS sales engine.</div><div><br></div><h3>Responsibilities</h3><div><ul><li>Provide a world class customer experience to Loom users, prospects and customers</li><li>Generate qualified meetings for Account Executives based on Loom's qualification criteria</li><li>Utilize active listening skills to understand customer needs and pitch Loom where appropriate</li><li>Efficiently manage a high volume of Inbound , Marketing  &amp; Product Qualified leads</li><li>Identify growth opportunities and develop plans to address them at scale</li><li>Develop &amp; document the outbound selling formula at Loom</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Deep Process Orientation</li><li>Strong written and verbal communication skills</li><li>Comfort with a fast paced environment and being open to changing tactics</li><li>Comfort with Salesforce, LinkedIn Sales Navigator or Outreach</li><li>Experience qualifying pipeline for Sales, particularly outbound pipeline</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Sales Development Representative

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>We’re looking to add a Senior Analyst to our growing Data team to help us measure the impact of our Acquisition initiatives (Marketing and Sales) and identify growth and optimization opportunities to unlock the next stage of Loom’s growth.</div><div><br></div><div>We have rich, complex datasets and our team performs a wide variety of analytical tasks, ranging from conducting ad-hoc research, creating dashboards, building funnels, and crafting complex database queries and ETL pipelines. The ideal candidate will be data-driven, enthusiastically curious, and a clear communicator.</div><h3>Your Responsibilities</h3><div><ul><li>Measure the impact of Acquisition initiatives (Marketing &amp; Sales) and identify growth and optimization opportunities</li><li>Partner with Marketing and Sales teams to provide data support through dashboards, analyses and adhoc requests</li><li>Design and develop core business metrics, create insightful automated dashboards (and the necessary data pipelines) and data visualization to track progress</li><li>Build marketing attribution to understand where users are coming from, ROI on campaigns and lifetime value model to inform customer acquisition costs</li><li>Proactively derive data insights and turn them into growth recommendations, communicate results and learnings to the rest of the team</li><li>Develop a thorough understanding of traffic, funnels, conversion rates and user behavior using large clickstream event data (from web and mobile apps)</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5+ years of experience in a data science or analytics role turning data into insights and recommendations</li><li>Strong analytical and communication skills with the ability to synthesize insights into compelling stories</li><li>Experience working with sales and marketing teams</li><li>Proficiency in SQL (Snowflake, Postgres) - able to write structured and efficient queries on large data sets</li><li>Experience with a Business Intelligence tool (e.g. Tableau or Mode)</li><li>Experience with a statistical scripting language (e.g. Python or R) is a plus</li><li>Experience with Google Analytics and the underlying data in BigQuery is a plus</li><li>Experience with ETL tools such as Airflow or DBT is a plus</li><li>A Bachelor’s Degree in a quantitative field or higher</li></ul></div><div><br></div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Sr. Analyst, Acquisition

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b>&nbsp;</div><div>This role is part of our international Support team which is focused on providing the best product experience to all our Loom users. You will be responsible for supporting costumers via email (Zendesk) and social media, and helping them resolve any issues they encounter with our platform. You will work very closely with our Sales &amp; Success teams serving as the voice of the customer to improve our product.</div><div><br></div><div><b>Important note:</b>&nbsp;We are looking for candidates located in Europe to work a full time schedule that may span weekends and/or holidays as our customers need us.</div><h3>Your Responsibilities</h3><div><ul><li>Developing customer relationships that promote retention and loyalty.</li><li>Working closely with the Success and Sales teams to ensure successful customer retention and renewal of existing accounts.</li><li>Troubleshooting support inquiries to quickly identify any issues and raise them with the Success and Sales teams.</li><li>Helping customers via email (and of course Loom 😉) to ensure they are successful with our product (our current Enterprise Specialists help around 30 customers per day).</li><li>Providing personalized support to some of our largest accounts and jumping on ad-hoc calls (Zoom) to provide help and product education, as necessary.</li><li>Serve as the voice of the customer by actively documenting insights to share internally with the Product team</li><li>Contributing to our social media presence by actively monitoring platforms where Loom customers are present and engaging with them through content creation.</li><li>Auditing and updating any current support resources as the product changes (Help Center, Saved Replies, etc.)</li></ul></div><h3>What We're Looking For</h3><div><ul><li>2+ years experience in SaaS companies working in Customer Support, Customer Success, Account Management, Business Development, or another client-facing role.</li><li>Experience delivering excellent support with respect, empathy, and understanding for enterprise customers.</li><li>Experience working closely with large international customer accounts</li><li>Experience with Zendesk and other communication platforms, like Slack</li><li>Self-starter who is capable of working independently and remotely with a distributed team.</li><li>Experience working with targets (SLAs, Productivity &amp; Customer Satisfaction).</li><li>Ability to work in a fast-paced environment and handle a high volume of support conversations.</li><li>Have excellent written and spoken English and likes to over-communicate (with both customers and team)</li><div><br></div><div><b>Bonus</b>: Great video presence and love engaging with customers through video.</div><div><b>Bonus</b>: Experience analyzing data, trends and customer information reports to identify growth opportunities.</div></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Enterprise Support Specialist

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Speed and reliability continue to be at the core of Loom's value proposition. They are the most important features we can deliver to our users.</div><div>Loom is looking for an engineer passionate about technologies such as Electron, NodeJS, and Chromium open-source projects to propel the stability and performance of Loom's desktop application. It is built to deliver 4k video messages instantaneously to their intended audience and is our most powerful recorder offering. In this role, one will lead innovative efforts to propel Loom's desktop application to be one of the fastest and most dynamic desktop software offerings on the market.</div><div><br></div><div>If you are an active open source maintainer for the Chromium or Electron projects, Loom will happily sponsor your work. We value the OSS community and want to ensure we, as an org, contribute to it. So let us know your set of responsibilities, and we'll ensure you have the space to continue your work at the level you want.</div><div><br></div><div><b>The Stack</b></div><div>The Desktop application uses Electron with custom encoding binary layers written in Swift and C++ for macOS and Windows, respectively. The application interfaces with Loom's infrastructure view REST endpoints and GraphQL. The infrastructure currently runs in the AWS ecosystem. We are using Docker, Node, React, and Webpack within our web services.</div><h3>Your Responsibilities</h3><div><ul><li>You will work with the Electron and Chromium communities to not only improve the open-source technologies, but to ensure that the technologies help make Loom more efficient</li><li>You will lead the design and implementation of tooling that will help inform the roadmap of the desktop product</li><li>You will lead the design and implementation of a new CI/CD system to increase adoption velocity by an order of magnitude</li><li>You'll work closely with our Core Video team to understand the intricacies of and help iterate on our custom video encoding layer</li><li>Write native node add-ons that enable Loom to run on a diverse set of devices across the world</li><li>You will design tools and frameworks that empower the Desktop team to ship quickly and with confidence</li></ul></div><h3>What We're Looking For</h3><div><ul><li>4+ years experience with C++ in the context of large cross-platform C++ projects</li><li>4+ years experience with JavaScript and building highly performant low-level add ons and interfaces for <a href="http://Node.js" rel="nofollow noopener" target="_blank">Node.js</a></li><li>Familiarity with Chromium or Electron</li><li>A good balance between quick decision making and knowing when to ask for input</li><li>Experience working with product that has gone through multiple product and architecture evolutions</li><li>Knowledge and experience using platform-specific debugging tools (from Visual studio/wingdb/xcode/gcd to the specific console/logging tools of each OS)</li><li>Passion for developing on Windows and macOS</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Software Engineer, Electron

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom is looking for a Senior or Lead Payroll Associate who will own and manage the global payroll and expense process for Loom. This role will report to the Sr. Accounting Manager, and manage relationships with our accounting, PEO and global payroll partners. As an early member of the Accounting team, this individual will work to build impactful processes and policies for payroll, travel and expense, and equity management.&nbsp;</div><h3>Your Responsibilities</h3><div><ul><li>Own and process payroll for US exempt and non-exempt employees in a multi-state environment&nbsp;</li><li>Coordinate global payroll processing and manages relationship with PEO and payroll providers</li><li>Serve as the main payroll point of contact for all employee and contractor questions, own documentation of payroll resources and training materials for team members</li><li>Perform monthly payroll close duties, and ensure timely reporting of all monthly, quarterly and annual payroll tax filings</li><li>Ensure employee and contractor compliance with travel and expense policy&nbsp;</li><li>Process equity transactions and ensure activity for US and international employees is properly processed and reported for employee and tax reporting purposes</li><li>Partner and work closely with internal groups like People Ops, HR, and Finance teams and external vendors to develop efficient processes and workflows.</li><li>Oversee special projects, including process documentation and improvements, system updates, integrations, upgrades or implementations</li><div><br></div></ul></div><h3>What We're Looking For</h3><div><ul><li>Minimum 3+ years experience in US payroll administration, ideally in a multi-state and multi-country environment&nbsp;</li><li>Solid knowledge of payroll principles, rules and regulations and with demonstrated strong payroll technical skills in a variety of areas including, payroll processing, reporting, payroll taxes, account reconciliations, etc.</li><li>Experience implementing payroll, time &amp; labor, travel &amp; expense, and HRIS systems</li><li>Ability to operate in a fast paced, rapidly evolving, data driven environment</li><li>A self-starter with the ability to work independently and partner effectively with cross-functional teams, including legal, HR, tax, accounting and finance</li></ul></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

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