Loom

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>We are searching for an exceptional Sales Development Manager to continue to build and manage our sales development team consisting of SDRs &amp; BDRs. As one of Loom's early sales leadership hires, you will have many opportunities for cross functional collaboration with partners in Operations, Marketing, Support, and Product as we continue to build and scale our sales led business. We’re looking for true business “owners” in this role who are excited to accelerate their careers and help us execute on our mission. This person will set team goals, motivate and coach team members. This role is for both experienced and up-and-coming sales leaders who are excited about the opportunity to build and lead in a fast growing environment.&nbsp;</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Hire, train and manage an accomplished team of SDRs &amp; BDRs</li><li>Partner with Commercial Sales Leader in developing the process, playbooks, career paths and appropriate measurements for SDRs &amp; BDRs</li><li>Invest in and develop the sales, product, and industry skills of the team</li><li>Inspire team members and drive high performance</li><li>Regularly report on both team and individual results</li><li>Partner with your leadership counterparts across CX, Revenue Growth and Marketing to drive customer delight, efficient pipeline and closed revenue</li></ul></div><h3>What We're Looking For</h3><div><ul><li>3+ years of technology sales experience with a preference for Saas</li><li>1-2+ years of sales management experience track record of over-performance.</li><li>Passion to lead, coach and develop your team to drive success</li><li>Relevant experience in lead generation role, driving key metrics and daily activity, preferably in a hyper growth environment</li><li>Consistent track record in achieving and exceeding targets in a closing role</li><li>Excellent written and verbal communication skills</li><li>Strong problem-solving skills, the ability and the desire to find solutions and build process where none previously exists.</li></ul></div><div><br></div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Sales Development Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>As Executive Assistant, you will work very closely with the executive team and will be responsible for handling key processes and supporting the critical needs of the function. We're hiring EAs to support the leadership of each function</div><div><br></div><div>- Product, Design &amp; Engineering: Supporting the VP of Engineering and Product</div><div>&nbsp; &nbsp; - East Coast Time Zone, Ability to coordinate events for 100+ Employees</div><div>- Go to Market: Supporting VP of Sales and Senior VP of Marketing</div><div>&nbsp; &nbsp; - SF Based, SF office support alongside Head of Workplace</div><div>- CTO &amp; Operations: Supporting CTO and Director of Finance</div><div>&nbsp; &nbsp; - NYC Based, NYC office support alongside Head of Workplace</div><div>&nbsp; &nbsp; - NYC Office is 750 Broadway New York, NY</div><div><br></div><div>The Executive Assistant will help the leadership of each function run the teams successfully, from ensuring a smooth cadence of virtual and in-person meetings, enhancing the communication within each team and help each function be more productive and successful. This role will report directly into the VPs being supported.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Provide administrative support for VPs within each function, including calendar, and expense management in a timely manner</li><li>Schedule meetings, mini-summits / QBRs and annual meetings for function and coordinate across broader company</li><li>Arrange complex and detailed travel plans, for VPs and team offsite</li><li>Ensure key meetings, such as OKRs and planning, are successful by managing agendas, coordinating materials and follow-ups</li><li>Support logistical and operational needs to help teams be more engaged and productive</li></ul></div><h3>What We're Looking For</h3><div><ul><li>You have at least 3 years of experience as an executive assistant for a leader, preferably at fast-paced technology company</li><li>You're adept at mastering technologies we use, including Loom, Zoom, Slack, Notion and Google Docs</li><li>You are organized and self-driven, and able to lead meetings and manage projects, communicating with clarity and empathy</li><li>You know how to build positive working relationships with team leadership and other cross functional stakeholders, including finance, communications, HR, and IT</li><li>You are based in the United States or Canada</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Executive Assistant, VPs

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>As a Senior People Partner at Loom, you will be reporting to the Director of People and responsible for being the strategic thought partner to key go-to-market (GTM) business leaders to drive strategic initiatives within the GTM organizations. In partnership with the Director of People Operations, you will be working with GTM executives to shape growth and development plans with the goals of driving engagement and retention through coaching and mentorship. You will also have the opportunity to partner with the People team to drive and execute program development and change management initiatives that will impact the GTM org and beyond.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Build trusted relationships with managers and leaders, providing deep insights to help them see around corners.</li><li>Develop and maintain in-depth understanding of business units' short- and long-range business strategies and resource needs.</li><li>Provide strategic business partnership, thought leadership, and coaching to all levels of the business unit.</li><li>Act as a people and culture champion and change agent.</li><li>Provide leadership on designing organizational structures and workforce planning, compensation strategies, talent development and succession planning</li><li>Demonstrates advanced knowledge of employment law, using good judgement while balancing the needs of the business when providing practical recommendations</li><li>In partnership with leadership, proactively plan for, design and deliver applicable People programs for the teams you support.</li><li>Where applicable, assist with or independently deliver training programs for your functional groups.</li><li>Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).</li><li>Manage and resolve complex employee relations issues, and conduct effective, thorough and objective investigations.</li><li>Analyze trends and metrics in partnership with the broader People team to develop solutions, programs and policies.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5+ years applicable experience as an HRBP, partnering with teams in a high growth environment, similar to Loom. Recent HRBP experience supporting Business, Marketing and GTM teams preferred</li><li>Strong business and HR acumen ability to understand business strategies and use OD, talent management and other HR interventions to translate knowledge into appropriate HR and management actions</li><li>Effective consulting skills, ability to coach executive leaders, able to present solutions that are heard, understood and supported</li><li>Adept at communicating to all levels in the organization, earning trust and building credibility</li><li>Strong collaborator, managing multiple inputs and delivering solutions with a one-team mindset while maintaining a good sense of humor in a complex environment</li><li>Collaborative, thoughtful HR leader who sees the big picture and is comfortable getting into the details</li><li>Deep understanding of SaaS businesses and their drivers, practices and appropriate levers to influence towards effective outcomes.</li><li>Excellent verbal and written communication skills</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

People Partner, GTM

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>As Senior Manager, People Operations, you are responsible for systems and processes that scale Loom. You will have the opportunity to lead a team responsible for enabling Loom to grow rapidly with ease and efficiency. The systems, processes and programs that you build will be the foundation that the rest of the People team and Loommates will thrive and grow upon. This role reports directly into the Director of People and will work closely with the leaders of Talent, Employee Experience, Compensation, Learning &amp; Development, and Diversity Equity and Inclusion teams.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Develop an in-depth understanding of Loom's mission, the priorities of the teams you support and develop insightful strategic recommendations</li><li>Build consensus across teams and influence decision making within senior-level audiences. Lead execution against recommendations</li><li>Be prepared to directly manage large projects and coordinate across stakeholders to deliver meaningful results</li><li>Create operational processes and practices that drive efficiencies</li><li>Lead cross-functional projects to optimize organizational performance is</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Ability to translate between strategic business decisions and their operational implications</li><li>Ability to shift from high-level strategic thinking to stepping in and helping to drive implementation alongside functional teams</li><li>Deep HRIS knowledge - preferably experience with Workday and/or Paylocity</li><li>7+ years of relevant work experience in a strategy, operations, and/or people role</li><li>Experience working closely with Talent, IT and/or Finance as your key cross-functional partners</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Senior Manager, People Operations

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom is looking for a Senior Analyst who will be critical in developing and scaling Loom's compliance processes. As an early member of the Compliance team, you will tackle both operational and security compliance initiatives. We are looking for an individual who has a collaborative problem-solving approach, strong interpersonal skills, and is comfortable working in a fast paced environment.</div><div><br></div><div><b>We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Own and manage the third party risk management program by leading vendor due diligence reviews and performing ongoing monitoring of vendors</li><li>Contribute to the development of customer-facing materials, covering topics related to security, compliance, and audit results</li><li>Lead the response to customer security questionnaires and inquiries about our security and compliance program</li><li>Act as a subject matter expert for applicable compliance standards and be a valued cross-functional partner to revenue, product, engineering, and operation teams</li><li>Support external compliance assessments of our security program and partner with external auditors and internal stakeholders</li></ul></div><h3>What We're Looking For</h3><div><ul><li>3+ years of experience in an security compliance, IT audit, or information security assurance role</li><li>Track record of taking initiative, having the ability to work independently, and be comfortable thriving in ambiguity</li><li>Excellent leadership, organizational, interpersonal, verbal and written communication, and problem solving skills</li><li>Familiarity with a broad range of technical concepts relevant to cloud service providers: information security, logical access, agile development, network security, availability, and privacy</li><li>Experience implementing some of the following frameworks and standards: SOC 2, ISO 27001, HIPAA, or GDPR</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Security Compliance, Senior Analyst

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>We are looking for someone who can help us scale IT by providing best in class support to our global team. Reporting to our IT manager, the ideal candidate has experience supporting a broad set of SaaS applications in a startup environment, primarily with Apple macs. A technologist who is empathetic about user issues and is quick to action, respond, learn and adapt. </div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Respond to IT support requests and resolve in a timely manner. When required, log support ticket with SaaS vendors and following up to completion.  Off-hour support may be required on occasions</li><li>Support user onboarding and off boarding process by configuring user accounts, application access and laptops</li><li>Enable laptop recycling and repurposing by wiping and re-configuring returned laptops</li><li>Maintain required level of documentation in JIRA tickets. Help build IT support knowledge base and user training material</li><li>Be an integral part in improving IT processes, updating procedures and policies</li></ul></div><h3>What We're Looking For</h3><div><ul><li>3+ years of supporting users in remote or distributed teams across multiple time zones</li><li>Experience administering SAAS based applications including G Suite, Slack, Zoom and Atlassian</li><li>Experience supporting or administering JAMF</li><li>Experience in Asset management and onboarding automation</li><li>Experience working within a ticketing system. Jira helpdesk experience preferred</li><li>Excellent communication and customer service skills</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

IT Support Engineer

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>Loom Design</b></div><div>Design is a vital organization at Loom. By radically improving the experience of recording and sharing quick video messages, we are creating a new and more human way of communicating at work. This requires us to think big and to discover and explore uncharted territory. That's why we're focused on building a diverse, and resilient design organization, full of talented people who love feedback and collaboration. Loom is a distributed-first workplace: we're hiring the best Designers that live and work anywhere in the continental US and Canada.</div><div><br></div><div><b>The Role</b></div><div>We're hiring a Senior Product Designer to join our team. You'll work on things like: how we share, search, recommend, and discover Looms, as well as how we think about the future of the Loom platform and creator tools — as well as how we manage teams at scale. You'll help own the mission of helping teams create organizational knowledge, and fostering meaningful and humane communication at work, reaching millions of people that already use Loom every day.</div><div><br></div><div><b>We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Help make Loom a compelling and engaging destination for video messaging at work. Design features like hashtags, feed-building, activity streams, recommendations, search, and team management.</li><li>As a designer, you'll work alongside an incredibly talented team of Product Management, Engineering and Product Marketing.</li><li>Contribute to and help advance the <a href="https://lens.loom.dev/" rel="nofollow noopener" target="_blank">Lens Design System</a></li><li>Collaborate closely with Brand Designers, Researchers and Writers inside the design organization to help make Loom feel like a delightful continuum across every touchpoint of the customer experience.</li><li>Work cross-functionally across the company with Product, Engineering, Research, and Marketing partners to represent the Design team, with significant contribution to roadmapping, sprint planning, and product and design Slack channels.</li><li>Be a mentor to newer designers and future interns, and help guide the design team's work through your own example and through feedback in critique and design reviews.</li><li>Help recruit and interview new Designers, and actively improve our inclusive design hiring process.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Prior experience in Product Design organizations that have shipped software to users, working closely cross-functional teammates to develop the strategy and rationale for features.</li><li>An outstanding portfolio, with presentable case studies showcasing a foundation in typography, interaction and visual design, product sense, and idea generation.</li><li>Experience collaborating with a diverse team in a rapid growth environment. Huge plus if you’ve worked with distant teammates and understand the communication patterns of working with highly distributed teams.</li><li>A learning and growth mindset: Our team size and our design process will evolve and change many times over the next few years. We strive to continuously improve and integrate what we learn — from our work and with each other.</li><li>Experience with prototyping as a means to explore and convey design solutions.</li><li>Empathy and resilience: empathy for our customers, to build a product and a service they’ll love. Empathy for our coworkers, to build a workplace we’ll love. Resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your thinking and your work.</li><li>Excellent written, verbal, and storytelling skills.</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Senior Product Designer

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom seeks a Communications Manager to tell the story of Loom, the video communication platform, across owned and earned media. We believe in the promise of modern work, effective communication, and that the future of work is bright. The Communications Manager will drive programs and craft narratives that help to unlock this story of Loom - working both internally and externally to ensure our comms is clear, consistent, and amplified. This role reports into the Director of Communications, and will be joining a high-growth company that carries an optimistic view for the future of work!</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Develop communications programs and key narratives to drive thought leadership and media coverage. This role will collaborate cross-functionally with Marketing, Product, and Senior Leadership to craft compelling messaging and stories.</li><li>Liaise with PR Agencies to ensure we're building relationships with key media and developing press-facing narratives that help build Loom's public profile.</li><li>Develop, draft, and edit content and for cross-functional initiatives across events, internal communications, blog, etc. Help ensure we're telling a clear and consistent story across functions + channels.</li><li>Support companywide news and business momentum initiatives including product announcements, event marketing, and marketing campaigns.</li><li>Manage internal communications including bi-weekly All Hands plus company newsletter, ensuring Loommates are up-to-date about important news that pertains to them, and equally excited about the future of Loom.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5+ yrs of experience in PR, Journalism, Comms</li><li>Examples that demonstrate strength in storytelling and writing</li><li>Track record of pitching company narratives to media and business audiences</li><li>Excitement and optimism for modern work and how companies like Loom will drive work experiences of the future.</li><li>Topical interest in workplace engagement, productivity, future of work, inclusive software that empowers global citizens is a huge plus.</li></ul></div><div><br></div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Communications Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>As a Senior Manager, Workplace at Loom, you will be responsible for building and overseeing our portfolio of physical offices. Loom is remote-first - we believe that day-to-day work will happen in the cloud but we also believe there's an important role for the physical office to play. We've reimagined offices spaces not as banks of empty desks for working but as lounges and clubhouses oriented to bringing Loommates together for social connection. Our first offices open in San Francisco and New York City in Q4 2021. We plan to open offices across the US and internationally as Loom scales. This role will oversee management of our current and future workspaces and reports the VP of People and Operations.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Responsibilities:</h3><div><ul><li>Oversee workplace service and facility operations - security access, office supplies, food and beverage programs, events logistics, office supplies,  maintenance and other operational programs</li><li>Budget, plan and staff our workplace operations needs across multiple offices</li><li>Oversee our workspace portfolio, planning and executing on opening new spaces for Loommates as the company scales</li><li>Drive innovation and experimentation on the role of the physical office within Loom's culture, continuing to evolve the design and use of our workspaces</li></ul></div><h3>What We're Looking For:</h3><div><ul><li>You have experience leading workplace operations teams, preferably at fast-paced technology company in a multi-office setting</li><li>You have experience managing multiple offices in a distributed way and are adept at using third-party services to ensure high standards of services</li><li>You are organized and self-driven, with ability to communicate with clarity and empathy</li><li>You have a keen eye for design and are excited to continuously innovate on the role the office plays at Loom</li><li>You are based in San Francisco or New York City with ability to travel frequently to other Loom offices</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Manager, Workplace

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>At Loom, the sales team partners with our largest customers to understand their needs, unlock broken workflows and help their employees communicate for effectively and expressively. As founding members of the sales org, early team members will be brand ambassadors of Loom with customers and with teammates alike. You will have many opportunities for cross functional collaboration with partners in Operations, Marketing, Support, and Product as we continue to build and scale our sales led business. We’re looking for true business “owners” in this role who are excited to accelerate their careers and help us execute on our mission.&nbsp;&nbsp;</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Sell Loom’s business and Enterprise products to new and existing strategic customers</li><li>Ensure healthy customer retention and expansion through consultative partnership</li><li>Collect and share product feedback throughout the Loom company</li><li>Be an exemplary ambassador for Loom, both internally and externally</li></ul></div><h3>What We're Looking For</h3><div><ul><li>8+ years of technology sales experience with a preference for SaaS</li><li>6+ years of quota-carrying sales closing experience with a track record of over-performance</li><li>Past experience on a fast-growing sales team with a preference for hypergrowth and product-led companies</li><li>Strong communicator, both verbal and written</li><li>Strong problem-solving skills, the ability and the desire to find solutions and build process where none previously exists</li><li>Thrives in a fast-paced, diverse, and highly collaborative team environment</li></ul></div><div><br></div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Enterprise Account Executive

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>Loom is looking for an experienced person to join our Accounting team in a critical, high-impact role. In this role, you will be crucial in leading our first year audit, responsible for both internal and external reporting needs, building our technical accounting processes, and managing auditors through our first year audit and beyond. This role will report to the Director of Finance, and as an early member of the growing Accounting team, will tackle not only technical accounting but also strategic and operational projects as needed. We're excited for you to be a key contributor and subject matter expert in a hypergrowth environment and assist in providing thought leadership, best practices, and operational execution.&nbsp;</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Lead our first year audit. Liaise with the finance department, internal legal counsel and external auditors</li><li>Serve as an internal technical accounting resource for the operating business to support key standard transactions and initiatives, including preparation of technical accounting memos</li><li>Partner with other members of the accounting team to implement new accounting standards, changes in accounting policies or to operationalize the accounting for new or modified products</li><li>Prepare and review financial statements in accordance with GAAP, including the statement of cash flows, earnings per share and statement of shareholders equity</li><li>Partner with Legal and HR to manage the Company’s equity compensation plan and oversee accounting for stock-based compensation, including the valuation, recording, and reporting of stock-based compensation expense</li><li>Develop, implement and maintain key policies and procedures for your areas of responsibilities, including designing and implementing internal controls over financial reporting compliant with SOX</li><li>Contribute to other strategic projects and initiatives as needed</li></ul></div><h3>What We're Looking For</h3><div><ul><li>8+ years of relevant work experience, including experience managing financial reporting at a public company and Big Four public accounting experience. BS/BA degree in Finance or Accounting and CPA is required.</li><li>Strong accounting skills and understanding of U.S. GAAP, including technical accounting research and preparation of accounting memos</li><li>Desire to work in a fast-paced, rapidly growing environment</li><li>Self-motivated with a strong sense of urgency and ownership mentality, able to work independently and proactively</li><li>Strong communications and interpersonal skills</li><li>Ability to lead multiple projects under tight deadlines</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Technical Accounting & Strategic Projects Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>Talent is a core strategic driver of Loom's success. We have a world-class team working together to help drive our ambitions and scale to the next level. As a Talent Operations Manager at Loom, you will be working at the intersection of operations strategy, consulting, and program management. The person in this role will help identify and drive recruiting initiatives and process improvements across our Talent function as well working with cross-functional stakeholders to drive efficiencies across the business in how we scale. The primary charter for this role is to to give talent acquisition teams every competitive advantage possible in the battle for talent by creating best-in class processes and programs, eliminating inefficiencies, ensuring a unified approach as well as consistent experience for everyone involved in the hiring process. This role will report to the Director of Talent, and is responsible for managing recruitment coordination, university programs, talent systems, and operations.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Configure recruiting systems and processes to maximize team efficiency and data integrity</li><li>Define and measure Loom recruiting KPIs, as well as prepare and maintain reports on recruiting KPIs</li><li>Provide data-backed recommendations for system improvements to drive greater consistency, efficiency and data integrity throughout the recruitment process</li><li>Assist with cross-functional requirements for systems-related projects and initiatives</li><li>Collaborate with Talent stakeholders to develop a long-term strategy for talent reporting and analytics</li><li>Lead and manage global recruitment coordination and candidate experience</li><li>Develop the second-ever technical university intern program and new grad hiring experience from scratch</li></ul></div><h3>What We're Looking For</h3><div><ul><li>2+ years experience working in Talent/HR Operations, Programs and/or Analytics - ideal experience working for a high-growth and/or pre-IPO company</li><li>Hands-on systems configuration experience (experience as ATS “admin”) with a strong understanding of change management - experience with Lever and/or Greenhouse preferred</li><li>Advanced reporting skills, including the ability to build and maintain recruiting metric dashboards preferably in Excel and Google Sheets</li><li>Meticulous attention to detail and strong organization skills</li><li>Demonstrated ability to project manage, prioritize effectively, and work independently</li><li>Previous people management experience</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Talent Operations Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>As a Senior Product Marketing Manager, you'll partner with the product team responsible for establishing video messaging as a core communication tool for workplace teams with a specific focus on collaboration and administration capabilities.</div><div><br></div><div>We believe in the promise of modern work, effective communication, and that the future of work is bright. The ideal candidate has experience in and a passion for marketing SaaS products to buyers and end-users. You should be an expert in translating product capabilities into use cases, benefits, and business outcomes.</div><div><br></div><div>You'll be responsible for partnering, primarily, with our product, sales, and success teams to drive awareness and adoption of Loom amongst our target enterprise customers.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Deeply understand the market and Loom's target enterprise customers and admins, the CIO and the CHRO, including their motivations and pain points</li><li>Define positioning, develop messaging, and create collateral to convince buyers to adopt and use Loom on a daily basis with their teammates</li><li>Own the launch of new products and capabilities, end-to-end, including measuring their success</li><li>Guide product vision, influence roadmap, and develop go-to-market strategy to deliver business outcomes</li><li>Own and continually improve Loom's sales narrative and pitch deck as our product matures and our understanding of the market, competitors, and customers evolve</li><li>Source, create, and repurpose customer success stories and testimonials for use across multiple touchpoints in the sales cycle</li><li>Create written content to enable our sales and success teams to close new deals and expand existing accounts, including competitor battle cards, product fact sheets, and buyer personas</li><li>Establish a feedback loop between marketing and sales, and measure the effectiveness of enablement efforts, to identify needs and inform future initiatives</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5-8+ years of experience in B2B marketing roles, ideally direct experience in a product marketing role for SaaS</li><li>Excellent written, verbal, and visual communication and presentation skills</li><li>Ability to work autonomously in a startup environment and work cross-functionally to influence leadership, align stakeholders, and execute quickly with business partners</li><li>Attention to detail and the ability to synthesize a lot of information into a concise, compelling message</li><li>A genuine curiosity for new technologies and better ways of working</li><li>Strong organization and project management skills</li><li>Experience with strategy development and long-term goal setting</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Product Marketing Manager, Enterprise

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>As a Billing Analyst at Loom, you will report to the Lead Revenue Accountant as they start building and implementing new processes and systems in a high volume billing system.&nbsp;</div><div><br></div><div>Loom has had incredible growth in the last couple years, and will continue to grow. This is an opportunity to be an early contributor, with high impact to our upward trajectory.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Lead billing relationship with customers and maintain customer billing information.</li><li>Investigate, document and resolve customer billing discrepancies quickly and efficiently</li><li>Assist with implementing billing system and process changes.</li><li>Run end of month reports as it relates to Customer Billing.</li><li>Assist with establishing and managing a Collections process from the ground up.</li><li>Develop and document processes, procedures, and controls</li><li>Reconcile customer accounts</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Minimum 4 years experience in a related role</li><li>Experience in SAAS, Tech-start up high growth environment</li><li>Stripe, ERP, and Revenue Recognition systems experience.</li><li>Proficient in Excel and Google Products</li><li>Analytical and creative solutions provider. Confident in their communications and speaks up in a fast moving environment.</li><li>Highly Organized, with strong attention to detail.</li><li>Experience with Contracts and Salesforce is a plus</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Billing Analyst

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>Loom is looking for an experienced and empathetic engineering manager to join our one of our growing product engineering teams. This person will lead a team of engineers focused on a key strategic area of ownership, scale it up, lead it, and inspire everyone they interact with. The person who fills this role will start by working with product to understand the roadmap that needs to be built, make hiring and scope recommendations, and deliver against them. This person will have a technical background, but isn't expected to write code.</div><div><br></div><div>For all of Loom’s history, we have operated off of a single full-stack engineering team that worked against a single product backlog. To manage scaling up, we have split our engineers into multiple product teams, focused on different parts of our product strategy. Each of these areas is undergoing growth and we need engineering managers to help us scale our core products and infrastructure teams. The scope will start with managing 4-6 engineers spread across multiple timezones (East Coast to Pacific) and will be growing over the coming years. The engineering manager who joins Loom should have experience managing remote and distributed teams.</div><h3>Responsibilities</h3><div><ul><li>You will lead and manage our product engineering teams through its go-to-market of our Loom for Teams offerings, owning sprints of iteration after.</li><li>You will manage and advise the team on technical house-keeping initiatives and ensure we are able to consistently invest in foundation work that supports the future needs of product while meeting product delivery timelines.</li><li>You will recruit, hire and train your team, building a sense of belonging and emotional safety. Growing each member from a place of empathy and good intentions.</li><li>You will work with other product and engineering leaders to create new and existing product success metrics and drive towards them.</li><li>You will help pair and brainstorm with engineers on architectural and technical topics.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Managed a team of 5 or more engineers</li><li>Managed remote engineers distributed across multiple timezones</li><li>6+ years of professional full-time experience as a software engineer</li><li>2+ years of engineering management experience</li><li>2+ years of javascript &amp; full-stack experience</li><li>Led projects with multiple stakeholders and helped drive towards clarity and decision velocity</li><li>Track record of hiring, retaining, and growing engineering talent</li><li>Track record of shipping new products and iterating on them over time</li><li>Enterprise or desktop client product development experience a plus</li></ul></div><div><b>Perks at Loom:</b></div><div>* Competitive compensation and equity package</div><div>* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>* Healthcare reimbursement (for International employees)&nbsp;</div><div>* Life insurance </div><div>* Long-term disability insurance</div><div>* 401(k) with 5% company matching</div><div>* Professional development reimbursement</div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* Unlimited PTO&nbsp;</div><div>* Paid parental leave</div><div>* Remote work opportunities&nbsp;</div><div>* Yearly off-site retreats (this year was in Barbados)</div><div>&nbsp;</div><div>SF office perks</div><div>* Daily lunch on-site</div><div>* Unlimited snacks &amp; drinks</div><div>* Remote week every other month</div><div><br></div><div>Remote-specific perks</div><div>* Home office &amp; technology reimbursement</div><div>* Co-working space reimbursement&nbsp;</div><div>* New-Hire on-boarding in San Francisco (optional)</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Engineering Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>You will be responsible for all aspects of security and compliance of Loom's video service infrastructure. We’re a small team, so your contributions will have a meaningful impact on the company’s success.&nbsp;</div><div><br></div><div>We're looking for someone with both a broad knowledge of security and deep knowledge of cloud security. You will have had experience across a range of technical disciplines: operating system internals and hardening (e.g. Windows, Linux, OS X, Android); security monitoring, and assessments; authentication and access control; development of security tools and automation. This is a senior role and we're looking for someone who has experience with a variety of real-world security issues.</div><h3>Responsibilities</h3><div><ul><li>Build enterprise-grade secure cloud infrastructure and policies to protect Loom networks and systems.</li><li>Design and develop frameworks, tools, and best practices to protect and mitigate any forms of risk.</li><li>Work with the compliance and governance teams to implement compliance and security requirements.</li><li>Help manage our pen testing and bug bounty program.</li><li>Lead and mentor other engineers and evangelize security practices to foster a culture of security companywide.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>3-5 years of industry experience developing and implementing fundamental security features and solutions using security frameworks such as CIS, NIST, ISO, SOC2, etc.</li><li>Excellent understanding of information security, cryptography, secure networking, logging/detection, cloud security architecture (GCP/AWS), IAM/PAM, security policies, and code signing concepts.</li><li>Experience designing and deploying public key infrastructure, authorization systems, and/or key management systems.</li><li>Experience in web app security, vulnerability research, and penetration testing</li><li>Knowledge of network-based and system-level attacks and mitigation methods</li><li>3+ years of programming with Python or Go</li></ul></div><div><b>Perks at Loom:</b></div><div>* Competitive compensation and equity package</div><div>* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>* Healthcare reimbursement (for International employees)&nbsp;</div><div>* Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>* Long-term disability insurance</div><div>* 401(k) with 4% company matching</div><div>* Professional development reimbursement</div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* Unlimited PTO&nbsp;</div><div>* Paid parental leave</div><div>* Remote work opportunities&nbsp;</div><div>* Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Infrastructure Security Engineer

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom is seeking passionate media software engineers to join our Core Media team to build efficient, reliable, and capable media infrastructures to unlock the power of Loom. As a team member, you will create and optimize cross-platform technologies that power our product experience of Loom creation, editing, and viewing. Our small-and-mighty Core Media team builds the technology directly responsible for the magical experience that Loom is known for. As a member of this team, you will strongly influence the roadmap charting the future of Loom innovations.</div><h3>Your Responsibilities</h3><div><ul><li>Architect and build the server-side and client-side infrastructure that enables engineering teams to build world-class video messaging products.</li><li>Design and implement innovative media features that delight our users and differentiate Loom’s products and services from our competitors.</li><li>Identify opportunities and drive critical initiatives to improve our media infrastructure to drive down operation and engineering costs.</li><li>Uphold a high standard of engineering excellence because the performance and reliability of media infrastructure directly impact our product experience, hence the perception of Loom’s overall brand.</li><li>Diagnose and improve the quality of the end-to-end video experience. Optimize our media pipelines to be performant across all the platforms that Loom is offering (iOS, Android, Mac, Windows, Chrome Extension)</li><li>Display strong ownership and influence over the team's roadmap and, therefore, significantly impact the company's strategy.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Passion for opening black boxes to solve new and existing problems</li><li>Experience and passion for working across multiple platforms, operating systems, and programming languages.</li><li>Experience with software development processes, including source control, bug tracking, and design documentation.</li><li>Experience with collaborating cross-functionally between groups with different technologies and pipelines</li><li>Experience with concurrency, multithreading, and real-time systems.&nbsp;</li><li>Experience with languages that require memory and resource management.</li><li>Experience with profiling and optimizing resource-intensive applications.</li></ul></div><h3>Optional but Preferred</h3><div><ul><li>Experience with developing cloud service and streaming technologies.</li><li>Experience building FFmpeg filters or have worked with FFmpeg APIs and tools.</li><li>Experience with at least one mainstream media codecs and container format (VP8/x264/AAC/HLS etc.).</li><li>Experience with video/audio distribution or streaming technologies.</li><li>Experience in WebRTC or other Web media APIs</li></ul></div><div><br></div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Software Engineer, Core Media

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom is looking for a thoughtful team lead to help build and manage our technical support operations. This role will focus on providing the best product experience for all Loom's customers and business partners (via our SDK).</div><div><br></div><div>Our approach centers around building knowledge, collecting feedback and thinking about scalable solutions for product improvements. Our Technical Support Team Lead will be a coach and a point of escalations for our team of Technical Support Engineers, while also working with our Engineering and Product teams to ensure technical alignment.</div><div><br></div><div>We're looking for ambitious and thoughtful customer advocates, who are eager to tackle complex technical challenges and build meaningful relationships with our customers to help our team deliver delightful support experiences.</div><h3>Your Repsonsibilities</h3><div><ul><li>Set the vision and drive priorities for our talented TSE team.</li><li>Using performance management and development processes, regular 1:1s, and ongoing coaching and mentoring. Monitor, report, and help develop performance plans as needed to quickly identify and remediate performance issues.</li><li>Help the team meet and exceed our Support goals to deliver an excellent experience to Loom users.</li><li>Create a positive team culture, build relationships with direct reports and work hard to help them level up their skills.</li><li>Manage prioritization, escalation and resolution of support incidents to the Engineering team.</li><li>Create and implement a variation of our current Quality program tailored to technical needs.</li><li>Continually learn about Loom's products, technical processes and policies while communicating with your team to support them through frequent updates.</li><li>Incorporate the use of data and automation in the support delivery processes and customer experience</li><li>Maintain accurate attendance and vacation tracking for an efficient workforce management model.</li><li>Collaborate with other leads and managers to prioritize initiatives and set direction for Support as a whole, including with our outsourced partners.</li><li>Serve as a role model for accountability, professionalism, and emotional intelligence. Work alongside your team as needed to establish trust, credibility, and to stay close to what is needed to best serve our Loom community.</li><li>Act as on-call support leader and escalation contact</li><li>Champion customer issues within the organization to build the best customer experience</li></ul></div><h3>What We're Looking For</h3><div><ul><li>You have 4+ years of professional experience in SaaS companies working in technical support for large international customer accounts.</li><li>You have 2+ years of experience in a customer-facing technical support management role. Bonus if you have hired and onboarded direct reports in the past.</li><li>You have excellent, thoughtful written and verbal communication skills. Effective communication is one of your superpowers.</li><li>You enjoy spending your time motivating, providing feedback and helping your team meet and exceed their goals.</li><li>You are a Support role model. You can lead by example by jumping into the queue and helping whenever necessary.</li><li>You have experience debugging web-based applications and are comfortable interacting with deployed code with Chrome Developer Tools and examining logs in DataDog and Sentry.</li><li>You are comfortable navigating software development and support tools like Zendesk, JIRA, AWS, Github, etc.</li><li>You are proficient in SaaS solutions and Electron apps (CSS, JavaScript, HTML) and have experience with client-to-server solutions.</li><li>You are an expert at installing, configuring and troubleshooting of Windows and Mac with  protocols like HTTP, HTTPS, WebSockets and DNS.</li><div><br></div><div>Bonus:</div><li>You have experience troubleshooting complex issues with video.</li><li>You have a great video presence to engage with customers via Loom.</li><li>You have of these certifications: AWS Cloud Practitioner, Cisco CCNA, Microsoft Certified Solutions Expert (MCSE), Apple Certified System Administrator, CompTIAA+, CompTIA Network+</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Team Lead, Technical Support

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>We believe in the promise of modern work, effective communication, and that the future of work is bright. We're looking for a Senior Product Marketing Manager to help grow this vision and Loom through our platform. This is a unique opportunity to play a key role in an entrepreneurial team tasked with building the video layer of the internet. You will work closely with Product and Business development to identify, attract, and launch strategic integrations with top productivity platforms like Atlassian, Slack, Microsoft Teams, and Google. You will also help to build a scalable self-serve <a href="https://www.loom.com/sdk-beta" rel="nofollow noopener" target="_blank">loomSDK </a>business targeting the developer community.</div><h3>Your Responsibilities</h3><div><ul><li>Guide product vision, influence the Integrate &amp; Platform roadmaps, and develop go-to-market strategy to deliver business outcomes</li><li>Deeply understand the market and Loom's target customers, partners, and developers including their motivations and pain points to inform opportunities for new and improvements to existing integrations</li><li>Develop crisp, compelling positioning and messaging and collateral that articulates Loom's video messaging platform capabilities to attract customers, strategic partners, and developers</li><li>Own the launch of new integrations, end-to-end, including co-marketing with integration partners and measuring launch success with partners</li><li>Create engaging content for video, web, presentations, datasheets, diagrams, blog posts, that educate the market</li><li>Work closely with the Head of Business Development to establish and maintain relationships with integration partners to maximize co-marketing opportunities</li><li>Collaborate with a Developer Relations engineer to develop marketing strategies to drive developer applications for the free loomSDK</li><li>Create a scaled approach to enable our partners to launch their loomSDK integrations</li><li>Work cross-functionally with Brand, Marketing, PR, Product, Business Development, and Sales to continually drive improvements to conversion throughout the funnel with a specific focus on adoption of integrations and developer loomSDK applications</li></ul></div><h3>What We're Looking For</h3><div><ul><li>4-6 years of experience in marketing roles, ideally direct experience in a product marketing role for SaaS</li><li>Exceptional written, verbal, and visual communication and presentation skills</li><li>Ability to work autonomously in a startup environment and work cross-functionally to influence leadership, align stakeholders, and execute quickly with business partners</li><li>Attention to detail and the ability to create concise, compelling messaging for different audiences including end-users, partners, and developers</li><li>Strong organization and basic project management skills</li><li>Experience with strategy development and long-term goal setting</li><li>Experience in program development and partner engagement programs</li><li>Energized by collaborating with strategic partners including senior people in product, marketing, and business development</li><li>Ability to succeed and embody a growth mindset in a deadline-oriented, fast-paced environment with frequently changing priorities</li><li>A genuine curiosity for new technologies and the future of work</li><div><br></div><div>Bonus – a familiarity with developer marketing and/or B2B productivity tools</div></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Product Marketing Manager, Ecosystem

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom seeks a Growth Marketing Manager to scale paid social acquisition and affiliate partnerships. The right candidate will have experience managing Facebook, Instagram, Youtube, and TikTok paid campaigns while also recruiting and engaging high-volume traffic partners. The Growth Marketing Manager will employ both creativity and a data mindset to optimize existing campaigns, rigorously test new channels, and onboard affiliate partners that can help unlock use cases and drive differentiated traffic segments to try Loom.&nbsp;</div><h3>Your Responsibilities</h3><div><ul><li>Develop, manage, and optimize a performance-based affiliate program to drive new user acquisition</li><li>Implement strategies and tactics developed to drive efficiencies across Paid Social, Affiliates, Traffic Partners, and Influencers</li><li>Proactively source affiliate partners through outreach and recruiting to hit monthly growth goals</li><li>Oversee paid social campaign management: Own and manage campaigns from end-to-end including ideation, working with agency partners and internal stakeholders, creating video assets, and reporting results.</li><li>Continually engage and build ongoing relationships with top partners, working together on new marketing ideas and ways to drive performance</li><li>Source and engage with other performance-based traffic sites&nbsp;</li><li>Manage contracts, commission structures and negotiations with partners&nbsp;</li><li>Create reporting that shows program metrics and insights, including number of partners, conversion rates per affiliate, etc.&nbsp;</li></ul></div><h3>What We're Looking For</h3><div><ul><li>4+ years of experience in acquisition marketing at a high-growth tech company. Paid social and affiliate or performance-based partner marketing is preferred.</li><li>Experience across a variety of channels including paid social, demand side platforms, search, display, TV, and more.</li><li>Demonstrated experience taking a video-first approach to paid acquisition campaigns.</li><li>Strong relationship building, communication and negotiation skills&nbsp;</li><li>The ability to independently prospect, recruit, and onboard affiliates</li><li>Experience with affiliate platforms preferred&nbsp;</li><li>Utilize acquisition analytics and build reporting to show results of program&nbsp;</li><li>Understanding of SEO ranking tactics + strategy to drive affiliate traffic by segment</li><div><br></div></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Growth Marketing Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>We are looking for someone who will be a key cross-functional Loommate and take on some of Loom's most urgent, cross-functional business strategy and operational projects. As a hire on a small team, you will work collaboratively across Engineering, Product, Go-to-market, and Ops teams on a variety of strategic and operational initiatives. You will be digging through data, identifying actionable insights, scoping out project plans and driving the cross-functional execution and implementation of those projects. We're looking for someone who has both an analytical mind-set and a collaborative problem-solving approach, who can solve complex problems in a structured manner, and is comfortable working in an ambiguous and evolving role.</div><h3>Your Responsibilities</h3><div><ul><li>Drive and support cross-functional initiatives such as quarterly company-wide planning, pricing strategy, strategic investments and geographic expansion</li><li>Partner with stakeholders across Loom to support their business initiatives and operations in a collaborative, data-driven way</li><li>Work cross-functionally to engage with project partners to understand, scope and implement operational improvements or perform analysis to inform strategic decision-making</li><li>Leverage your business background to design and implement strong systems and processes that support Loom's scaling and improves Loom's operational performance</li><li>Exercise sound business judgment to prioritize and evaluate new initiatives and company priorities, with an eye toward long term value creation</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5+ years of relevant experience in management consulting, investment banking, private equity, corporate planning, business finance, analytics, or related fields.</li><li>Practical business sense and a strong ability to ask the right questions and translate strategic concepts into an operational execution plan</li><li>A highly entrepreneurial “roll up your sleeves” mindset; excited about making an impact at a fast-growing company</li><li>Strong analytical and problem-solving skills; ability to distill complex issues into structured frameworks and communicate actionable insights.</li><li>Excellent ability to communicate effectively with all levels of the organization and build strong working relationships</li><li>Experience with SQL or strong willingness to learn</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Manager, Business Operations

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom's user base and customer list has grown significantly over the last year and we are excited to continue to invest in our commercial sales segment. As one of Loom's first sales leadership hires, you will have many opportunities for cross functional collaboration with partners in Operations, Marketing, Support, and Product as we continue to build and scale our sales led business. We’re looking for true business “owners” in this role who are excited to accelerate their careers and help us execute on our mission. </div><h3>Your Responsibilities</h3><div><ul><li>Hire, train and manage an accomplished team of SMB Account Executives and Sales Development Reps</li><li>Invest in and develop the sales, product, and industry skills of the team</li><li>Inspire team members and drive high performance</li><li>Regularly report on both team and individual results</li><li>Partner with your leadership counterparts across CX, Revenue Growth and Marketing to drive customer delight, efficient pipeline and closed revenue.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5+ years of technology sales experience with a preference for Saas</li><li>3+ years of sales management experience with a track record of over-performance.</li><li>Past experience on a fast-growing sales team with a preference for hypergrowth and product-led companies.</li><li>Strong communicator, both verbal and written.</li><li>Strong problem-solving skills, the ability and the desire to find solutions and build process where none previously exists.</li><li>Thrives in a fast-paced, diverse, and highly collaborative team environment.</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Commercial Sales Manager

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>At Loom, the sales team partners with our largest customers to understand their needs, unlock broken workflows and help their employees communicate for effectively and expressively. As founding members of the sales org, early team members will be brand ambassadors of Loom with customers and with teammates alike. You will have many opportunities for cross functional collaboration with partners in Operations, Marketing, Support, and Product as we continue to build and scale our sales led business. We’re looking for true business “owners” in this role who are excited to accelerate their careers and help us execute on our mission.&nbsp;</div><h3>Your Responsibilities</h3><div><ul><li>Sell Loom’s business and Enterprise products to new and existing Mid-Market customers</li><li>Ensure healthy customer retention and expansion through consultative partnership</li><li>Collect and share product feedback throughout the Loom company</li><li>Be an exemplary ambassador for Loom, both internally and externally</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5+ years of technology sales experience with a preference for SaaS</li><li>3+ years of quota-carrying sales closing experience with a track record of over-performance</li><li>Past experience on a fast-growing sales team with a preference for hypergrowth and product-led companies</li><li>Strong communicator, both verbal and written</li><li>Strong problem-solving skills, the ability and the desire to find solutions and build process where none previously exists</li><li>Thrives in a fast-paced, diverse, and highly collaborative team environment</li></ul></div><div><br></div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Mid-Market Account Executive

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Are you looking for the next step in your career? We're looking for somebody who is excited about pitching the transformative nature of video messaging to customers and help them realize the power Loom.</div><div><br></div><div>You'll be the first step in the customer's journey with Loom. Using Looms, emails, calls and other methods you will connect with targeted accounts, contacts and Loom users to introduce them to the power of using Loom.</div><div><br></div><div>As an SDR at Loom, you will be reporting to Tommy Fink, Director of Revenue Growth. You will be helping build our Sales function, culture and processes. This is a great opportunity to deepen your sales acumen and help develop a more effective SaaS sales engine.</div><div><br></div><h3>Responsibilities</h3><div><ul><li>Provide a world class customer experience to Loom users, prospects and customers</li><li>Generate qualified meetings for Account Executives based on Loom's qualification criteria</li><li>Utilize active listening skills to understand customer needs and pitch Loom where appropriate</li><li>Efficiently manage a high volume of Inbound , Marketing  &amp; Product Qualified leads</li><li>Identify growth opportunities and develop plans to address them at scale</li><li>Develop &amp; document the outbound selling formula at Loom</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Deep Process Orientation</li><li>Strong written and verbal communication skills</li><li>Comfort with a fast paced environment and being open to changing tactics</li><li>Comfort with Salesforce, LinkedIn Sales Navigator or Outreach</li><li>Experience qualifying pipeline for Sales, particularly outbound pipeline</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Sales Development Representative

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>We’re looking to add a Senior Analyst to our growing Data team to help us measure the impact of our Acquisition initiatives (Marketing and Sales) and identify growth and optimization opportunities to unlock the next stage of Loom’s growth.</div><div><br></div><div>We have rich, complex datasets and our team performs a wide variety of analytical tasks, ranging from conducting ad-hoc research, creating dashboards, building funnels, and crafting complex database queries and ETL pipelines. The ideal candidate will be data-driven, enthusiastically curious, and a clear communicator.</div><h3>Your Responsibilities</h3><div><ul><li>Measure the impact of Acquisition initiatives (Marketing &amp; Sales) and identify growth and optimization opportunities</li><li>Partner with Marketing and Sales teams to provide data support through dashboards, analyses and adhoc requests</li><li>Design and develop core business metrics, create insightful automated dashboards (and the necessary data pipelines) and data visualization to track progress</li><li>Build marketing attribution to understand where users are coming from, ROI on campaigns and lifetime value model to inform customer acquisition costs</li><li>Proactively derive data insights and turn them into growth recommendations, communicate results and learnings to the rest of the team</li><li>Develop a thorough understanding of traffic, funnels, conversion rates and user behavior using large clickstream event data (from web and mobile apps)</li></ul></div><h3>What We're Looking For</h3><div><ul><li>5+ years of experience in a data science or analytics role turning data into insights and recommendations</li><li>Strong analytical and communication skills with the ability to synthesize insights into compelling stories</li><li>Experience working with sales and marketing teams</li><li>Proficiency in SQL (Snowflake, Postgres) - able to write structured and efficient queries on large data sets</li><li>Experience with a Business Intelligence tool (e.g. Tableau or Mode)</li><li>Experience with a statistical scripting language (e.g. Python or R) is a plus</li><li>Experience with Google Analytics and the underlying data in BigQuery is a plus</li><li>Experience with ETL tools such as Airflow or DBT is a plus</li><li>A Bachelor’s Degree in a quantitative field or higher</li></ul></div><div><br></div><div><br></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Sr. Analyst, Acquisition

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b>&nbsp;</div><div>This role is part of our international Support team which is focused on providing the best product experience to all our Loom users. You will be responsible for supporting costumers via email (Zendesk) and social media, and helping them resolve any issues they encounter with our platform. You will work very closely with our Sales &amp; Success teams serving as the voice of the customer to improve our product.</div><div><br></div><div><b>Important note:</b>&nbsp;We are looking for candidates located in Europe to work a full time schedule that may span weekends and/or holidays as our customers need us.</div><h3>Your Responsibilities</h3><div><ul><li>Developing customer relationships that promote retention and loyalty.</li><li>Working closely with the Success and Sales teams to ensure successful customer retention and renewal of existing accounts.</li><li>Troubleshooting support inquiries to quickly identify any issues and raise them with the Success and Sales teams.</li><li>Helping customers via email (and of course Loom 😉) to ensure they are successful with our product (our current Enterprise Specialists help around 30 customers per day).</li><li>Providing personalized support to some of our largest accounts and jumping on ad-hoc calls (Zoom) to provide help and product education, as necessary.</li><li>Serve as the voice of the customer by actively documenting insights to share internally with the Product team</li><li>Contributing to our social media presence by actively monitoring platforms where Loom customers are present and engaging with them through content creation.</li><li>Auditing and updating any current support resources as the product changes (Help Center, Saved Replies, etc.)</li></ul></div><h3>What We're Looking For</h3><div><ul><li>2+ years experience in SaaS companies working in Customer Support, Customer Success, Account Management, Business Development, or another client-facing role.</li><li>Experience delivering excellent support with respect, empathy, and understanding for enterprise customers.</li><li>Experience working closely with large international customer accounts</li><li>Experience with Zendesk and other communication platforms, like Slack</li><li>Self-starter who is capable of working independently and remotely with a distributed team.</li><li>Experience working with targets (SLAs, Productivity &amp; Customer Satisfaction).</li><li>Ability to work in a fast-paced environment and handle a high volume of support conversations.</li><li>Have excellent written and spoken English and likes to over-communicate (with both customers and team)</li><div><br></div><div><b>Bonus</b>: Great video presence and love engaging with customers through video.</div><div><b>Bonus</b>: Experience analyzing data, trends and customer information reports to identify growth opportunities.</div></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Enterprise Support Specialist

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Speed and reliability continue to be at the core of Loom's value proposition. They are the most important features we can deliver to our users.</div><div>Loom is looking for an engineer passionate about technologies such as Electron, NodeJS, and Chromium open-source projects to propel the stability and performance of Loom's desktop application. It is built to deliver 4k video messages instantaneously to their intended audience and is our most powerful recorder offering. In this role, one will lead innovative efforts to propel Loom's desktop application to be one of the fastest and most dynamic desktop software offerings on the market.</div><div><br></div><div>If you are an active open source maintainer for the Chromium or Electron projects, Loom will happily sponsor your work. We value the OSS community and want to ensure we, as an org, contribute to it. So let us know your set of responsibilities, and we'll ensure you have the space to continue your work at the level you want.</div><div><br></div><div><b>The Stack</b></div><div>The Desktop application uses Electron with custom encoding binary layers written in Swift and C++ for macOS and Windows, respectively. The application interfaces with Loom's infrastructure view REST endpoints and GraphQL. The infrastructure currently runs in the AWS ecosystem. We are using Docker, Node, React, and Webpack within our web services.</div><h3>Your Responsibilities</h3><div><ul><li>You will work with the Electron and Chromium communities to not only improve the open-source technologies, but to ensure that the technologies help make Loom more efficient</li><li>You will lead the design and implementation of tooling that will help inform the roadmap of the desktop product</li><li>You will lead the design and implementation of a new CI/CD system to increase adoption velocity by an order of magnitude</li><li>You'll work closely with our Core Video team to understand the intricacies of and help iterate on our custom video encoding layer</li><li>Write native node add-ons that enable Loom to run on a diverse set of devices across the world</li><li>You will design tools and frameworks that empower the Desktop team to ship quickly and with confidence</li></ul></div><h3>What We're Looking For</h3><div><ul><li>4+ years experience with C++ in the context of large cross-platform C++ projects</li><li>4+ years experience with JavaScript and building highly performant low-level add ons and interfaces for <a href="http://Node.js" rel="nofollow noopener" target="_blank">Node.js</a></li><li>Familiarity with Chromium or Electron</li><li>A good balance between quick decision making and knowing when to ask for input</li><li>Experience working with product that has gone through multiple product and architecture evolutions</li><li>Knowledge and experience using platform-specific debugging tools (from Visual studio/wingdb/xcode/gcd to the specific console/logging tools of each OS)</li><li>Passion for developing on Windows and macOS</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Post-COVID, we want Loommates to meet in person at least twice a year purely for fun.&nbsp;We're also experimenting in local offices as social spaces, starting with San Francisco in Fall 2021.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Software Engineer, Electron

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role</b></div><div>Loom is looking for a Senior or Lead Payroll Associate who will own and manage the global payroll and expense process for Loom. This role will report to the Sr. Accounting Manager, and manage relationships with our accounting, PEO and global payroll partners. As an early member of the Accounting team, this individual will work to build impactful processes and policies for payroll, travel and expense, and equity management.&nbsp;</div><h3>Your Responsibilities</h3><div><ul><li>Own and process payroll for US exempt and non-exempt employees in a multi-state environment&nbsp;</li><li>Coordinate global payroll processing and manages relationship with PEO and payroll providers</li><li>Serve as the main payroll point of contact for all employee and contractor questions, own documentation of payroll resources and training materials for team members</li><li>Perform monthly payroll close duties, and ensure timely reporting of all monthly, quarterly and annual payroll tax filings</li><li>Ensure employee and contractor compliance with travel and expense policy&nbsp;</li><li>Process equity transactions and ensure activity for US and international employees is properly processed and reported for employee and tax reporting purposes</li><li>Partner and work closely with internal groups like People Ops, HR, and Finance teams and external vendors to develop efficient processes and workflows.</li><li>Oversee special projects, including process documentation and improvements, system updates, integrations, upgrades or implementations</li><div><br></div></ul></div><h3>What We're Looking For</h3><div><ul><li>Minimum 3+ years experience in US payroll administration, ideally in a multi-state and multi-country environment&nbsp;</li><li>Solid knowledge of payroll principles, rules and regulations and with demonstrated strong payroll technical skills in a variety of areas including, payroll processing, reporting, payroll taxes, account reconciliations, etc.</li><li>Experience implementing payroll, time &amp; labor, travel &amp; expense, and HRIS systems</li><li>Ability to operate in a fast paced, rapidly evolving, data driven environment</li><li>A self-starter with the ability to work independently and partner effectively with cross-functional teams, including legal, HR, tax, accounting and finance</li></ul></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Lead Payroll Associate

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>Loom Design&nbsp;</b></div><div>Design is a vital organization at Loom. By radically improving the experience of recording and sharing quick video messages, we are creating a new and more humane way of communicating at work. This requires us to think big and to discover and explore uncharted territory. That's why we're focused on building a diverse, and resilient design organization, full of talented people who love feedback and collaboration. Loom is a distributed-first workplace: we're hiring the best Designers and Researchers that live and work anywhere in the continental US and Canada.&nbsp;</div><div><br></div><div><b>The role</b></div><div>We're hiring a Senior Product Designer to join our Collaborate team. This team designs and builds Loom’s collaborative workspaces —&nbsp;a powerful destination to bring all of your video messaging conversations into a single home. You'll work on things like: how we share, search, recommend, and discover Looms — as well as how we manage teams at scale. You'll help own the mission of helping teams create organizational knowledge, and fostering meaningful and humane communication at work, reaching millions of people that already use Loom every day.</div><h3>Your Responsibilities</h3><div><ul><li>Help make Loom a destination for video messaging at work. Design features like hashtags, feed-building, activity streams, recommendations, search, and team management.</li><li>As a designer on the Collaborate team, you'll work alongside an incredibly talented team of Product Management, Engineering and Product Marketing.</li><li>Contribute to and help advance the <a href="https://lens.loom.dev/" rel="nofollow noopener" target="_blank">Lens Design System</a></li><li>Collaborate closely with Brand Designers, Researchers and Writers inside the design organization to help make Loom feel like a delightful continuum across every touchpoint of the customer experience.</li><li>Work cross-functionally across the company with Product, Engineering, Research, and  Marketing partners to represent the Design team, with significant contribution to roadmapping, sprint planning, and product and design Slack channels.</li><li>Be a mentor to newer designers and future interns, and help guide the design team's work through your own example and through feedback in critique and design reviews.</li><li>Help recruit and interview new Designers, and actively improve our inclusive design hiring process.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Prior experience in Product Design organizations that have shipped software to users, working closely cross-functional teammates to develop the strategy and rationale for features.</li><li>An outstanding portfolio, with presentable case studies showcasing a foundation in typography, interaction and visual design, product sense, and idea generation.</li><li>Experience collaborating with a diverse team in a rapid growth environment. Huge plus if you’ve worked with distant teammates and understand the communication patterns of working with highly distributed teams.</li><li>A learning and growth mindset: Our team size and our design process will evolve and change many times over the next few years. We strive to continuously improve and integrate what we learn — from our work and with each other.</li><li>Experience with prototyping as a means to explore and convey design solutions.</li><li>Empathy and resilience: empathy for our customers, to build a product and a service they’ll love. Empathy for our coworkers, to build a workplace we’ll love. Resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your thinking and your work.</li><li>Excellent written, verbal, and storytelling skills.</li></ul></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Product Designer, Collaborate

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>Loom Design&nbsp;</b></div><div>Design is a vital organization at Loom. By radically improving the experience of recording and sharing quick video messages, we are creating a new and more humane way of communicating at work. This requires us to think big and to discover and explore uncharted territory. That's why we're focused on building a diverse, and resilient design organization, full of talented people who love feedback and collaboration. Loom is a distributed-first workplace: we're hiring the best Designers and Researchers that live and work anywhere in the continental US and Canada.&nbsp;</div><div><br></div><div><b>The role</b></div><div>We're hiring a Senior Product Designer to join our Create team. Our team's mission is to make video messaging feel easy, natural, and delightful. You'll get to work on the features for viewing, creating, and editing Looms — including the desktop and web recording experiences, camera effects, filters and backgrounds, timeline comments, reactions and the feedback loop between people, and the editing experiences that allow us to trim, splice and join Looms together to create playlists.</div><h3>Your Responsibilities</h3><div><ul><li>Design Loom recording, viewing and editing experiences, across our desktop, webapps, and our chrome extension.</li><li>Help make people feel comfortable and empowered with this new way of communicating at work, through playful and personalized expressive tools like camera effects, filters, backgrounds, and more.</li><li>As a Designer on the Create team, you'll work alongside an incredibly talented team of Product Management, Engineering, Research and Product Marketing.</li><li>Contribute to and help advance the <a href="https://lens.loom.dev/" rel="nofollow noopener" target="_blank">Lens Design System</a></li><li>Collaborate closely with Brand Designers, Researchers and Writers inside the design organization to help make Loom feel like a delightful continuum across every touchpoint of the customer experience.</li><li>Work cross-functionally across the company  to represent the Design team, with significant contribution to roadmapping, sprint planning, and product and design Slack channels.</li><li>Be a mentor to newer designers and future interns, and help guide the design team's work through your own example and through feedback in critique and design reviews.</li><li>Help recruit and interview new Product Designers, and actively improve our inclusive design hiring process.</li></ul></div><h3>What We're Looking For</h3><div><ul><li>Prior experience in Product Design organizations that have shipped software to users, working closely with Product and Engineering and Product Marketing teammates to develop the strategy and rationale for features.</li><li>An outstanding portfolio, with presentable case studies showcasing a foundation in typography, interaction and visual design, product sense, and idea generation.</li><li>Experience collaborating with a diverse team in a rapid growth environment. Huge plus if you’ve worked with distant teammates and understand the communication patterns of working with highly distributed teams.</li><li>A learning and growth mindset: Our team size and our design process will evolve and change many times over the next few years. We strive to continuously improve and integrate what we learn — from our work and with each other.</li><li>Experience with prototyping as a means to explore and convey design solutions.</li><li>Empathy and resilience: empathy for our customers, to build a product and a service they’ll love. Empathy for our coworkers, to build a workplace we’ll love. Resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your thinking and your work.</li><li>Excellent written, verbal, and storytelling skills.</li></ul></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Product Designer, Create

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role</b></div><div>We're looking for an experienced enterprise PM to oversee our upmarket feature set including an admin console, identity management, governance, and billing. You will partner with Loom's sales and success teams to understand our buyer persona, and then use what you learn to build a best-in-class enterprise experience alongside a top-notch team of engineers and designers. As Loom introduces a new mode of communication for the workplace, it's critical that admins can trust that their information is safe with Loom. Together with your team, you'll unlock the largest customers, bringing the power of video messaging to a global workforce.&nbsp;</div><h3>Your Responsibilities</h3><div><ul><li>Engage with our buyer persona through participation in sales/success calls to understand user needs</li><li>Drive Loom's strategy around continued upmarket growth and expansion</li><li>Help the team define and track key success metrics</li><li>Drive prioritization for new enterprise feature development</li><li>Clearly define and communicate product requirements, working with design and engineering to ship high quality product</li><li>Work cross functionally with Loom's design, engineering, sales, and success teams to develop concepts and troubleshoot issues</li><li>Collaborate with marketing on messaging, positioning, sales-enablement, and GTM plans</li></ul></div><h3>What We're Looking For</h3><div><ul><li>You believe deeply in the power of video and its ability to transform communication at work</li><li>You have a deep understanding of enterprise needs for security, privacy and compliance, and are comfortable with the related technical and legal concepts</li><li>3+ years of product management experience (at least 1 of which involves Enterprise SaaS product management)</li><li>You have a track record of successfully scaling products for enterprise to unlock upmarket customers</li><li>You have a firm grasp of SQL, can get into the weeds with data, and also know when to go with your gut</li><li>You're an excellent communicator, both written and verbal, and you're comfortable communicating with customers when the stakes are high</li><li>You're a natural leader, both of yourself and your team</li><li>You thrive in an ambiguous environment with a high degree of autonomy</li></ul></div><h3>Nice to Have</h3><div><ul><li>Experience working in a start-up or similar fast-paced, scrappy environment</li><li>Experience at best in class Enterprise SaaS company</li><li>Experience managing billing systems</li></ul></div><div><br></div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Enterprise Product Manager

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b>&nbsp;</div><div>At Loom, the sales team partners with our largest customers to understand their needs, unlock broken workflows and help their employees communicate for effectively and expressively. As founding members of the sales org, early team members will be brand ambassadors of Loom with customers and with teammates alike. You will have many opportunities for cross functional collaboration with partners in Operations, Marketing, Support, and Product as we continue to build and scale our sales led business. We’re looking for true business “owners” in this role who are excited to accelerate their careers and help us execute on our mission.&nbsp;&nbsp;</div><h3>Your Responsibilities:</h3><div><ul><li>Sell Loom’s business and Enterprise products to new and existing SMB customers</li><li>Ensure healthy customer retention and expansion through consultative partnership</li><li>Collect and share product feedback throughout the Loom company</li><li>Be an exemplary ambassador for Loom, both internally and externally</li></ul></div><h3>What We're Looking For:</h3><div><ul><li>2+ years of technology sales experience with a preference for SaaS</li><li>1+ years of quota-carrying sales closing experience with a track record of over-performance</li><li>Past experience on a fast-growing sales team with a preference for hypergrowth and product-led companies</li><li>Strong communicator, both verbal and written</li><li>Strong problem-solving skills, the ability and the desire to find solutions and build process where none previously exists </li><li>Thrives in a fast-paced, diverse, and highly collaborative team environment</li></ul></div><div><b>Perks at Loom:</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

SMB Account Executive

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b></div><div>Loom changed the way teams collaborate by introducing the fastest video messaging platform for work. Loom's mobile team is responsible for taking this quick and seamless experience we've developed for desktop and making it available to all users, wherever they may be.</div><div><br></div><div>Working on an instant video product presents countless exciting challenges to mobile clients making this role well-suited to curious and resourceful engineers eager to open black boxes and learn on the fly. As a team, we exhibit ownership by working on all parts of the app and actively encourage digging into the unfamiliar. This ownership extends outside of just our application code as well  team members help shape our roadmap, drive decisions around the technology stack, and propose new processes to help us do our best work together.</div><h3>Your Responsibilities:</h3><div><ul><li>Work closely with our engineering, product, and design team to craft polished, highly performant interfaces and best-in-class video recording and playback experiences.</li><li>Drive initiatives to continuously improve the reliability and performance of our application -- from the UI layer down to the video processing pipeline</li><li>Maintain and improve internal tools in processes. For example, analyzing our CI/CD systems and finding ways to improve our build times.</li></ul></div><h3>Your Success at Loom:</h3><div><ul><li><b>One month:</b>&nbsp;You have familiarized yourself with the team and UI layer of our Android codebase, fixed some bugs, and shipped a minor feature to production.</li><li><b>Three months:</b>&nbsp;You are deeply familiar with our UI and networking architecture. You have begun to understand where it can be improved and pushed for these improvements while shipping new work.</li><li><b>Six months:</b>&nbsp;You have worked across most, if not all, systems within our app — everything from debugging video pipeline issues and implementing UI frameworks to improving how we collaborate as a team. You've regularly improved our codebase and processes and helped us ship with velocity.</li></ul></div><h3>What We're Looking For:</h3><div><ul><li>3+ years experience building native Android applications</li><li>Experience devloping applications in Kotlin</li><li>User empathy -- you are passionate about creating delightful experiences that solve real user problems.</li><li>Experience creating readable, tested, and maintainable code in a team environment</li><li>Curiosity and a constant desire to learn and improve</li><li>Experience collaborating closely with design and product teams</li><li>A strong understanding of concurrency and best practices to support it</li><li>Dagger, MvRx experience is a plus</li></ul></div><div><b>Perks at Loom:</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Android Engineer

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b></div><div>We are in search of a Sr. Manager, Performance Marketing who will serve as the key, foundational team member to helps us build our paid acquisition, website optimization and SEO functions. In this role, you will be tasked with building a robust strategy on how to optimize the above tactics for both a product and sales-led funnel. You will be asked to make decisions on tech, agencies and personnel needed to effectively scale our digital and paid efforts, as well as overseeing the day-to-day execution that drive our KPIs (product sign-ups, website traffic, website conversions, and enterprise ARR).</div><h3>Responsibilities:</h3><div><ul><li>Develop and oversee all aspects of our digital marketing tactics including paid acquisition, optimization of the marketing website and SEO strategies to drive our top-of-funnel performance numbers</li><li>Monitor our paid campaign performance and create clear reporting and update cadences</li><li>Own the marketing website to continuously test and optimize for improving business KPIs</li><li>Create our SEO strategy and own point-of-view around site rankings and web traffic</li><li>Manage external agencies/contractors and create frameworks for ROI and assessing performance</li><li>Coordinate with our Data Team to evaluate important metrics that affect our website traffic, product sign-ups and target audiences</li><li>Work cross-functionally with marketing, product and sales to address gaps in our existing digital strategies and identify new areas for growth</li><li>Manage digital marketing budget across various channels, contractors and technology</li></ul></div><h3>What We're Looking For:</h3><div><ul><li>5-8 years of Digital Marketing experience including Paid Media, SEO and Website Optimization, preferably at a product-led growth company in SaaS</li><li>Proficiency in GA, Mode, Hubspot (or comparable Marketing Automation platform) and Salesforce</li><li>Ability to communicate effectively with stakeholders across the marketing organization</li><li>Detail-oriented and accurate; enjoys problem solving and being challenged</li><li>Works well under deadlines, with the ability to identify and communicate issues quickly</li><li>SQL Skills Preferred</li></ul></div><div><b>Perks at Loom:</b></div><div>*Competitive compensation and equity package</div><div>*99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>*Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>*Healthcare reimbursement (for International employees)</div><div>*Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>*401(k) with 4% company matching</div><div>*Professional development reimbursement</div><div>*Mental health and wellness reimbursement</div><div>*Gym reimbursement</div><div>*Unlimited PTO</div><div>*Paid parental leave</div><div>*Remote work opportunities</div><div>*Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Manager, Performance Marketing

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 9M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b></div><div>As a People Operations Lead at Loom, you will be the operational backbone of the People team supporting Loommates all over the world. You will manage the systems and processes that are critical to providing a great employee experience. You will be the first point of contact for Loommates globally helping them navigate our various People programs. You will join our growing People team and work closely with partners in Finance, Workplace, IT and Legal.</div><h3>Responsibilities:</h3><div><ul><li>Oversee onboarding and offboarding for global employee base</li><li>Manage our HRIS ensuring data integrity, reporting and record-keeping</li><li>Develop and maintain documentation for manager and employee self-service</li><li>Respond and resolve requests from Loommates on all People Programs (Perks &amp; Benefits, Trainings etc.)</li><li>Create reports, dashboards, and metrics to drive decision-making</li><li>Assist in audits and compliance reporting</li><li>Partner with our Payroll team and be the point of contact for submitting any updates (compensation changes, state benefits coordination etc.) ahead of payroll processing</li></ul></div><h3>What We're Looking For:</h3><div><ul><li>3-5 years of experience in People Operations within a high-growth environment</li><li>Familiarity with multiple HR areas including HRIS, Payroll, Benefits and Compliance</li><li>Systems and process orientation with excellent attention to detail</li><li>Comfort in analyzing data and metrics</li><li>Empathetic, mature and employee-oriented in communication</li><li>Experience with distributed and international teams a plus</li></ul></div><div><b>Perks at Loom:</b></div><div>*Competitive compensation and equity package</div><div>*99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>*Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>*Healthcare reimbursement (for International employees)</div><div>*Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>*401(k) with 4% company matching</div><div>*Professional development reimbursement</div><div>*Mental health and wellness reimbursement</div><div>*Gym reimbursement</div><div>*Unlimited PTO</div><div>*Paid parental leave</div><div>*Remote work opportunities</div><div>*Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

People Operations Lead

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 9M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b></div><div>We’re looking for an experienced platform PM who loves working with engineers and influencing teams across the company to build a strong platform. You will identify the largest opportunities, forge and build relationships with external stakeholders, gather requirements, and work closely with engineering to build and maintain SDKs and other technical investments that will serve the entire Loom ecosystem. In this role, you will also be responsible for setting up and leading strong operational practices that support the use of our SDKs. A highly collaborative role, you will work closely with BD, Marketing, Support, Success, and Sales teams.</div><h3>Your Responsibilities:</h3><div><ul><li>You’ll develop the product vision, strategy, and roadmap for Loom partners to deploy a suite of Loom SDKs</li><li>Talk with partners to help define the roadmap and ensure we are building the right stuff</li><li>Clearly define and communicate product requirements</li><li>Drive prioritization for new feature development</li><li>Work cross functionally with Loom's design, engineering, growth, and sales teams to develop concepts and troubleshoot issues</li><li>Help the team define and track key success metrics</li><li>Collaborate with marketing on messaging, positioning and GTM plans</li></ul></div><h3>What We're Looking For:</h3><div><ul><li>You believe deeply in the power of video and it's ability to transform communication at work</li><li>7+ years of product management experience</li><li>You have a track record of building platform products at scale that unlock new product features and use cases</li><li>You know when to use data to guide you and when it's time to go with your gut</li><li>You're an excellent communicator, both written and verbal</li><li>You're a natural leader, both of yourself and your team</li><li>You thrive in an ambiguous environment with a high degree of autonomy</li></ul></div><h3>Nice to Have:</h3><div><ul><li>Computer Science or engineering background</li><li>Experience with subscription software and freemium products, additional plus if horizontal SaaS</li><li>Experience at best in class consumer company that created a new communication behavior</li><li>Experience working in a start-up or similar fast-paced, scrappy environment</li><li>Technical background or technical fluency</li><li>Comfortable presenting to large groups of people</li></ul></div><div><b>Perks at Loom:</b></div><div>* Competitive compensation and equity package</div><div>* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>* Healthcare reimbursement (for International employees)&nbsp;</div><div>* Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>* 401(k) with 4% company matching</div><div>* Professional development reimbursement</div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* Unlimited PTO&nbsp;</div><div>* Paid parental leave</div><div>* Remote work opportunities&nbsp;</div><div>* Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Staff Product Manager, Platform

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 9M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b></div><div>We’re looking to add a Senior Analyst to our growing Data team to help us measure the impact of product features and experiments, build dashboards to monitor product health and derive user behavior insights that inform product development roadmap and strategy to unlock the next stage of Loom’s growth.</div><div><br></div><div>We have rich, complex datasets and our team performs a wide variety of analytical tasks, ranging from designing and evaluating A/B tests,</div><div>creating dashboards, crafting complex database queries and ETL pipelines, and ad-hoc analysis. The ideal candidate will be data-driven, intellectually curious, and a clear communicator.</div><h3>Your Responsibilities:</h3><div><ul><li>Measure the impact of product features/tests and analyze user behavior that will influence product development and strategy</li><li>Partner with Product Managers, Designers and Engineers to provide data support through dashboards, user insights and adhoc requests</li><li>Design and develop core business metrics, create insightful automated dashboards (and the necessary data pipelines) and data visualization to track progress</li><li>Design and analyze product experiments; communicate results and learnings to the rest of the team.</li><li>Proactively derive data insights and turn them into product recommendations</li><li>Develop a thorough understanding of user behavior using large clickstream event data (from web and mobile apps) and explore data to find actionable insights and make product recommendations</li></ul></div><h3>What We're Looking For:</h3><div><ul><li>5+ years of experience in a data science or analytics role turning data into insights and recommendations</li><li>Strong analytical and communication skills with the ability to synthesize insights into compelling stories</li><li>Experience designing, running, and analyzing A/B tests</li><li>Good product and business sense</li><li>Proficiency in SQL (Snowflake, Postgres) - able to write structured and efficient queries on large data sets</li><li>Experience with a Business Intelligence tool (e.g. Tableau or Mode)</li><li>Experience with a statistical scripting language (e.g. Python or R) is a plus</li><li>Experience with ETL tools such as Airflow or DBT is a plus</li><li>A Bachelor’s Degree in a quantitative field or higher.</li></ul></div><div><b>Perks at Loom:</b></div><div>* Competitive compensation and equity package</div><div>* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>* Healthcare reimbursement (for International employees)&nbsp;</div><div>* Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>* 401(k) with 4% company matching</div><div>* Professional development reimbursement</div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* Unlimited PTO&nbsp;</div><div>* Paid parental leave</div><div>* Remote work opportunities&nbsp;</div><div>* Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Anaylst, Product

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 9M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>Loom Design:</b></div><div>Design is a vital organization at Loom. By radically improving the experience of recording and sharing quick video messages, we are creating a new and more humane way of communicating at work. This requires us to think big and to discover and explore uncharted territory. That's why we're focused on building a diverse, and resilient design organization, full of talented people who love feedback and collaboration. Loom is a distributed-first workplace: we're hiring the best Designers and Researchers that live and work anywhere in the continental US and Canada.&nbsp;</div><div><br></div><div><b>The Role:</b></div><div>We're hiring a Staff Product Designer to be the first full-time design hire on our Platform team. This team designs and builds Loom’s embedded video messaging experiences — reaching millions of people inside the products they already use every day for work. You'll lead the design of the end-to-end experience of recording and viewing looms inside Atlassian Cloud, Slack, Figma, and dozens of forthcoming partner integrations. You'll be responsible for advancing the design of Loom chrome extension, in harmony with our desktop and mobile apps, and helping to extend the Loom design system for use with our Software Development Kits.&nbsp;</div><h3>Your Responsibilities:</h3><div><ul><li>Lead the design of recording, playback and sharing for embedded experiences, and collaborate with the desktop and mobile design team for coherence with native experiences</li><li>Be the first full-time designer on Platform, working alongside an incredibly talented team of Product Management, Engineering and Product Marketing</li><li>Contribute to and help advance the <a href="https://lens.loom.dev/" rel="nofollow noopener" target="_blank">Lens Design System</a></li><li>Collaborate closely with Brand Designers, Researchers and Writers inside the design organization to help make Loom feel like a delightful continuum across every touchpoint of the customer experience</li><li>Work cross-functionally across the company with Product and Engineering and Product Marketing partners to represent the Design team, with significant contribution to roadmapping, sprint planning, and product and design Slack channels</li><li>Be a mentor to newer designers and future interns, and help guide the design team's work through your own example and through feedback in critique and design reviews</li><li>Help recruit and interview new Product Designers, and actively improve our inclusive design hiring process</li></ul></div><h3>What We're Looking For:</h3><div><ul><li>Prior experience in Product Design organizations that have shipped software to users, working closely with Product and Engineering and Product Marketing teammates to develop the strategy and rationale for features</li><li>An outstanding portfolio, with presentable case studies showcasing a foundation in typography, interaction and visual design, product sense, and idea generation</li><li>Experience collaborating with a diverse team in a rapid growth environment. Huge plus if you’ve worked with distant teammates and understand the communication patterns of working with highly distributed teams.</li><li>A learning and growth mindset: Our team size and our design process will evolve and change many times over the next few years. We strive to continuously improve and integrate what we learn — from our work and with each other.</li><li>Experience with prototyping as a means to explore and convey design solutions</li><li>Empathy and resilience: empathy for our customers, to build a product and a service they’ll love. Empathy for our coworkers, to build a workplace we’ll love. Resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your thinking and your work.</li><li>Excellent written, verbal, and storytelling skills</li></ul></div><div><b>Perks at Loom:</b></div><div>* Competitive compensation and equity package</div><div>* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>* Healthcare reimbursement (for International employees)&nbsp;</div><div>* Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>* 401(k) with 4% company matching</div><div>* Professional development reimbursement</div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* Unlimited PTO&nbsp;</div><div>* Paid parental leave</div><div>* Remote work opportunities&nbsp;</div><div>* Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Staff Product Designer, Platform

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 9M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>Loom Design:</b></div><div>Design is a vital organization at Loom. By radically improving the experience of recording and sharing quick video messages, we are creating a new and more humane way of communicating at work. This requires us to think big and to discover and explore uncharted territory. That's why we're focused on building a diverse, and resilient design organization, full of talented people who love feedback and collaboration. Loom is a remote-first company, and Design is no exception: we're hiring the best Designers, Researchers, and Writers from around the world, wherever they are.&nbsp;</div><div><br></div><div><b>The Role:</b></div><div>We're hiring a Senior Product Designer to help design the future of Loom. Lifecycle Product Designers work on the growth of viewers, creators, and teams — empowering millions of people to communicate faster and more effectively at work. You'll work on things like new user onboarding and team expansion. You'll partner with every product team across Product, Design, and Engineering to help drive activation, engagement, and team expansion.</div><h3>Your Responsibilities:</h3><div><ul><li>Design engaging and educational onboarding experiences that give people the confidence, context and understanding to record and share their first Looms</li><li>Help own and drive our core metrics for activation and engagement</li><li>Be a key part of a well-rounded team of Design, PM and Engineering</li><li>Contribute to the <a href="https://lens.loom.dev/" rel="nofollow noopener" target="_blank">Lens Design System</a></li><li>Work cross-functionally with Product and Engineering partners to represent the design team, and give feedback in critique, roadmapping, sprint planning, and product and design Slack channels</li><li>Help recruit and interview new Product Designers, and actively improve our inclusive design hiring process</li></ul></div><h3>What We're Looking For:</h3><div><ul><li>Experience in Product Design organizations that have shipped software to users, working closely with Product and Engineering teammates to develop the strategy and rationale for features</li><li>A demonstrable facility with data, conducting and measuring product design experiments, and a passion for setting and achieving OKRs and metrics that materially impact the business</li><li>An outstanding portfolio, with presentable case studies showcasing a foundation in typography, interaction and visual design, product sense, and idea generation</li><li>A learning and growth mindset: We’re an early-stage startup, and we’re growing quickly. Our team size and our design process will evolve and change many times over the next few years. We strive to continuously improve, iterate, and integrate what we learn — from our work and with each other.</li><li>Experience with prototyping as a means to explore and convey design solutions</li><li>Empathy and resilience: empathy for our customers, to build a product and a service they’ll love. Empathy for our coworkers, to build a workplace we’ll love. Resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your thinking and your work.</li><li>Excellent written, verbal, and storytelling skills</li></ul></div><div><b>Perks at Loom:</b></div><div>* Competitive compensation and equity package</div><div>* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>* Healthcare reimbursement (for International employees)&nbsp;</div><div>* Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>* 401(k) with 4% company matching</div><div>* Professional development reimbursement</div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* Unlimited PTO&nbsp;</div><div>* Paid parental leave</div><div>* Remote work opportunities&nbsp;</div><div>* Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Product Designer, Lifecycle

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 9M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b></div><div>Loom makes it simple to create HD video content and have it instantly available to share with anyone in the world. Because of this simplicity, multiple decades&apos; worth of video content is created on Loom every week from people in almost every country around the world, and this growth rate has been rapidly growing. It&apos;s vital that Loom continues to be seen as a utility that our users can depend upon. Loom needs to continue to just work. Given the nature of processing video at scale, this is no easy feat and requires being conscious about price, performance, and the evolution of our culture.</div><div><br></div><div>As Loom&apos;s Sr Engineering Manager of Infrastructure, you will be reporting directly into the VP of Engineering and will have a critical impact at one of the most exciting times in our company&apos;s history.  The Loom Infrastructure team is responsible for ensuring that Loom is reliable, fast and secure. The customers for this team are the product and data engineering organization as well as the foundation team itself. They are responsible for ensuring that the Loom service can scale reliably and in a performant manner to support the needs of our customers. They are also responsible for building the shared tooling, system configuration and automation and process to manage, change and monitor the system and keep that within the availability and compliance commitments we make to our customers.</div><div><br></div><div>Read more about our CTO&apos;s vision for our infrastructure <a href="https://www.notion.so/loom/Infrastructure-at-Loom-A-Good-Night-s-Sleep-162c5dafcab344f584d68cead9f9c06f" rel="nofollow noopener" target="_blank">here</a>.</div><h3>Your Responsibilities</h3><div><ul><li>Lead our Infrastructure Team (Developer Tooling, Security &amp; Compliance, SRE) and ensure major initiatives and execution is predictable, reliable and sustainable</li><li>You will help pair and brainstorm with engineers on architectural and technical topics</li><li>Grow and inspire our entire engineering team, leveling up their awareness and understanding of reliability, velocity and security</li><li>Develop and own our security and compliance roadmap alongside our CTO, VPE, and Security team members</li><li>Orchestrate efforts alongside our VPE and CTO to ensure our infrastructure meets regulatory requirements necessary to bring on enterprise clients</li><li>Develop our DevOps and tooling roadmap</li><li>Help architect and ensure the success of major foundation infrastructure initiatives ranging from migrating CDN providers to transitioning us to multi-cloud</li></ul></div><h3>What We&apos;re Looking For:</h3><div><ul><li>Managed a team of 10 or more engineers directly including managers</li><li>6+ years of professional experience with DevOps/Systems Engineering/Reliability</li><li>4+ years of management experience</li><li>Fluency of working with AWS in production at scale (or commensurate experience)</li><li>Experience creating and growing high-performing teams, including senior leads and managers</li><li>Experience with security and privacy standards (SOC2, GDPR, etc.)</li><li>Passion for unlocking developer efficiency through shared tooling and services</li><li>Experience driving initiatives that improve the security of our services and protect our user&apos;s privacy</li></ul></div><h3>Nice to Have:</h3><div><ul><li>Experience working with Kubernetes and Terraform</li><li>Managed remote engineers across multiple timezones</li><li>Experience working in a start-up or similar fast-paced, high growth environment</li><li>Experience working with or influence a culture of observability driven development</li><li>Experience scaling video infrastructure, including transcoding (compute-bound) or content delivery (memory and network throughput-bound) services</li><li>Experience with <a href="http://Node.js" rel="nofollow noopener" target="_blank">Node.js</a></li></ul></div><div><b>Perks at Loom:</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>Long-term disability insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Engineering Manager, Infrastructure

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 9M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b></div><div>As Director of Technology Partnerships, you will be the founding leader of the Business Development function at Loom. You will be reporting directly to the CEO and start this function from the ground up. You will work closely with cross-functional stakeholders to define the technology partnerships roadmap, make necessary investments, build the strategic playbook, and deliver against it. The right candidate is an inclusive and collaborative leader with a genuine curiosity for technology and passion for helping users succeed. Given Loom is a remote-first company, you ideally have experience working with remote/distributed teams.</div><h3>Your Responsibilities:</h3><div><ul><li>Construct and execute a clear partner management strategy, delivering success for technology partners, Loom and customers</li><li>Curate and manage outreach to ideal technology partners while maintaining transparency to internal stakeholders</li><li>Collaborate with product management, engineering and marketing to develop successful partner onboarding process and integration outcomes</li><li>Evangelize Loom within the partner community, drive case studies, press releases and joint marketing activities with technology partners</li><li>Help set, communicate, and deliver on partnership goals for strategic integrations</li></ul></div><h3>What We&apos;re Looking For:</h3><div><ul><li>5+ years of experience in technology partnerships, ideally within a SaaS B2B enviroment</li><li>Ability to work freely in a startup environment and work cross-functionally to influence management, align stakeholders, and execute quickly with business partners</li><li>A genuine curiosity for new technologies and ways of working</li><li>Self starter mindset with experience scaling technology partnership programs</li></ul></div><div><b>Perks at Loom:</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>Long-term disability insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Director of Technology Partnerships

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 7M users across 90k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b></div><div>Loom is looking for a product manager to oversee Loom&#x2019;s Mobile apps, which include record, edit, share, and most importantly view experiences on mobile. With the shift to remote work and the rise of video communications, this is an exceptionally rare and&#xA0; intriguing challenge for those that love to think about and innovate on how individuals and organizations share information balancing effective and engaging communication. As Loom introduces a new mode of communication for the workplace, Loom&#x2019;s Mobile apps are critical in ensuring that Loom is available to everyone anywhere they work.</div><h3>Your Responsibilities:</h3><div><ul><li>Engage with customers to help define the roadmap and ensure we are building the right stuff</li><li>Clearly define and communicate product requirements</li><li>Drive prioritization for new feature development</li><li>Work cross functionally with Loom&apos;s design, engineering, growth, and sales teams to develop concepts and troubleshoot issues</li><li>Help the team define and track key success metrics</li><li>Collaborate with marketing on messaging, positioning and GTM plans</li></ul></div><h3>What We&apos;re Looking For:</h3><div><ul><li>You believe deeply in the power of video and its ability to transform communication at work</li><li>You understand the specific nuances of mobile development and how to best leverage the strengths of a mobile platform</li><li>3+ years of product management experience (at least 1 year of which involves mobile product management)</li><li>You have a track record for building successful products alongside world class designers and engineers</li><li>You obsess about your users and learn about them every chance you get including analytics, surveys, customer conversations</li><li>You know how to get into the weeds with data (must know SQL), but you know when to use data to guide you and when it&apos;s time to go with your gut</li><li>You&apos;re an excellent communicator, both written and verbal</li><li>You&apos;re a natural leader, both of yourself and your team</li><li>You thrive in an ambiguous environment with a high degree of autonomy</li></ul></div><h3>Nice to Have:</h3><div><ul><li>Experience with subscription software and freemium products, additional plus if horizontal SaaS</li><li>Experience at best in class consumer company that created a new communication behavior</li><li>Experience working in a start-up or similar fast-paced, scrappy environment</li><li>Technical background or technical fluency</li><li>Comfortable presenting to large groups of people</li></ul></div><div><b>Perks at Loom:</b></div><div>* Competitive compensation and equity package</div><div>* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>* Healthcare reimbursement (for International employees)&#xA0;</div><div>* Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>* Long-term disability insurance</div><div>* 401(k) with 4% company matching</div><div>* Professional development reimbursement</div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* Unlimited PTO&#xA0;</div><div>* Paid parental leave</div><div>* Remote work opportunities&#xA0;</div><div>* Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Product Manager, Mobile

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 7M users across 90k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b></div><div>We&#x2019;re looking to add a Senior Data Scientist to our growing Data team to help us measure the impact of our Acquisition initiatives (Marketing and Sales) and identify growth and optimization opportunities to unlock the next stage of Loom&#x2019;s growth.&#xA0;&#xA0;</div><div>&#xA0;</div><div>We have rich, complex datasets and our team performs a wide variety of analytical tasks, ranging from conducting ad-hoc research, creating dashboards, building funnels, designing and evaluating tests, crafting complex database queries and ETL pipelines, and developing sophisticated predictive models. The ideal candidate will be data-driven, intellectually curious, and a clear communicator.</div><h3>Your Responsibilities:</h3><div><ul><li>Measure the impact of Acquisition initiatives (Marketing &amp; Sales) and identify growth and optimization opportunities</li><li>Partner with Marketing and Sales teams to provide data support through dashboards, analyses and adhoc requests</li><li>Design and develop core business metrics, create insightful automated dashboards (and the necessary data pipelines) and data visualization to track progress</li><li>Build marketing attribution to understand where users are coming from, ROI on campaigns and lifetime value model to inform customer acquisition costs</li><li>Proactively derive data insights and turn them into growth recommendations, communicate results and learnings to the rest of the team</li><li>Develop a thorough understanding of traffic, funnels, conversion rates and user behavior using large clickstream event data (from web and mobile apps)&#xA0;</li></ul></div><h3>What We&apos;re Looking For:</h3><div><ul><li>5+ years of experience in a data science or analytics role turning data into insights and recommendations</li><li>Strong analytical and communication skills with the ability to synthesize insights into compelling stories</li><li>Experience with marketing attribution, lifetime value and churn prediction models</li><li>Good business sense, marketing, sales and acquisition domain knowledge</li><li>Proficiency in SQL (Snowflake, Postgres) - able to write structured and efficient queries on large data sets</li><li>Experience with a statistical scripting language (e.g. R or Python)</li><li>Experience with a Business Intelligence tool (e.g. Tableau or Mode)</li><li>Experience with Google Analytics and the underlying data in BigQuery is a plus</li><li>Experience with ETL tools such as Airflow or DBT is a plus</li><li>A Bachelor&#x2019;s Degree in a quantitative field or higher</li></ul></div><div><b>Perks at Loom:</b></div><div>* Competitive compensation and equity package</div><div>* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>* Healthcare reimbursement (for International employees)&#xA0;</div><div>* Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>* Long-term disability insurance</div><div>* 401(k) with 4% company matching</div><div>* Professional development reimbursement</div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* Unlimited PTO&#xA0;</div><div>* Paid parental leave</div><div>* Remote work opportunities&#xA0;</div><div>* Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Data Scientist, Acquisition

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 7M users across 90k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b></div><div>We&#x2019;re looking to add a Senior Data Scientist to our growing Data team to help us measure the impact of product features and experiments and derive user behavior insights that inform product development roadmap and strategy to unlock the next stage of Loom&#x2019;s growth.</div><div><br></div><div>We have rich, complex datasets and our team performs a wide variety of analytical tasks, ranging from designing and evaluating A/B tests, conducting ad-hoc research, creating dashboards, crafting complex database queries and ETL pipelines, and developing sophisticated predictive models. The ideal candidate will be data-driven, intellectually curious, and a clear communicator.</div><h3>Your Responsibilities:</h3><div><ul><li>Measure the impact of product features/tests and analyze user behavior that will influence product development and strategy</li><li>Partner with Product Managers, Designers and Engineers to provide data support through dashboards, user insights and adhoc requests</li><li>Design and develop core business metrics, create insightful automated dashboards (and the necessary data pipelines) and data visualization to track progress</li><li>Design and analyze product experiments; communicate results and learnings to the rest of the team.</li><li>Proactively derive data insights and turn them into product recommendations</li><li>Develop a thorough understanding of user behavior using large clickstream event data (from web and mobile apps) and explore data to find actionable insights and make product recommendations through funnel analyses, long-term trends, user segmentation and models</li></ul></div><h3>What We&apos;re Looking For:</h3><div><ul><li>5+ years of experience in a data science or analytics role turning data into insights and recommendations</li><li>Strong analytical and communication skills with the ability to synthesize insights into compelling stories</li><li>Experience designing, running, and analyzing A/B tests, with a strong understanding of applied probability and statistics</li><li>Good product and business sense</li><li>Proficiency in SQL (Snowflake, Postgres) - able to write structured and efficient queries on large data sets</li><li>Experience with a statistical scripting language (e.g. R or Python)</li><li>Experience with a Business Intelligence tool (e.g. Tableau or Mode)</li><li>Experience with ETL tools such as Airflow or DBT is a plus</li><li>A Bachelor&#x2019;s Degree in a quantitative field or higher.</li></ul></div><div><b>Perks at Loom:</b></div><div>* Competitive compensation and equity package</div><div>* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>* Healthcare reimbursement (for International employees)&#xA0;</div><div>* Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>* Long-term disability insurance</div><div>* 401(k) with 4% company matching</div><div>* Professional development reimbursement</div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* Unlimited PTO&#xA0;</div><div>* Paid parental leave</div><div>* Remote work opportunities&#xA0;</div><div>* Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Data Scientist, Product

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 7M users across 90k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b></div><div>We&#x2019;re looking to add a Senior Data Engineer to our growing Data team to help us build the data foundation that will enable data science and analytics to derive insights and build models that will unlock the next stage of Loom&#x2019;s growth.&#xA0;&#xA0;</div><div>&#xA0;</div><div>You will be collaborating with the data team, engineering team &amp; stakeholders across the company to build the foundation of our data infrastructure. You will take ownership of the transformation layer from raw data to the models that drive all critical analysis and dashboards across the organization. We are looking for a SQL wizard trained in the arts of performant &amp; well-documented query writing, a Python expert, someone who puts data quality first, and someone that can translate business problems into technical models that drive actionable insight.&#xA0;</div><div><br></div><h3>Your Responsibilities:</h3><div><ul><li>Help build data foundation, data pipelines and ETL that enable the creation of insightful automated dashboards and data visualization to track key business metrics.</li><li>Partner with data, engineering and business teams to translate business problems into technical projects and infrastructure that drives business results.</li><li>Drive table design and architecture, transformation logic and efficient query development to support the growing needs of the data organization.</li><li>Automate analyses and data pipelines while building scalable data infrastructure, to enable self-serve dashboards and automation of product experimentation results.</li><li>Create and manage Data Integrations between the Snowflake Data Warehouse and 3rd party tools such as Salesforce, Zendesk, Intercom, etc.</li><li>Develop testing and monitoring across the transformation layer to ensure data quality from raw sources and all models downstream.</li><li>Build out documentation that supports code maintainability and ultimately a Data Dictionary that makes data accessible to the whole company.&#xA0;&#xA0;</li></ul></div><h3>What We&apos;re Looking For:</h3><div><ul><li>5+ years experience in a data engineering or data science role</li><li>Strong communication skills to work with stakeholders to translate business needs and ideas into tractable technical work items.</li><li>Proficiency in SQL and database table design - able to write structured and efficient queries on large data sets.</li><li>Experience with ETL tools such as Airflow or DBT.</li><li>Proficiency in Python and/or R</li><li>Experience working in the command line and in git workflows.</li></ul></div><div><b>Perks at Loom:</b></div><div>* Competitive compensation and equity package</div><div>* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>* Healthcare reimbursement (for International employees)&#xA0;</div><div>* Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>* Long-term disability insurance</div><div>* 401(k) with 4% company matching</div><div>* Professional development reimbursement</div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* Unlimited PTO&#xA0;</div><div>* Paid parental leave</div><div>* Remote work opportunities&#xA0;</div><div>* Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

Senior Data Engineer

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 7M users across 90k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b></div><div>At Loom, the sales team works with our largest customers to help them evaluate Loom&#x2019;s Business and Enterprise plans. With this role, you&#x2019;ll get in at the ground floor of a fast growing sales org and serve as a brand ambassador to Loom&apos;s users and customers. Through a consultative approach, you&apos;ll build meaningful relationships with our users that add value to the customer experience and revenue to our bottom line. In addition to your core responsibilities, you&apos;ll also have the opportunity to work cross-functionally with our broader GTM team to build our SMB playbook and define the repeatable processes that will scale with the team.&#xA0;</div><h3>Your Responsibilies:</h3><div><ul><li>Sell Loom&#x2019;s Business and Enterprise offerings to new and existing SMB customers.</li><li>Ensure healthy customer retention and expansion through consultative partnership.</li><li>Collect and share product feedback throughout the Loom company.</li><li>Be an exemplary ambassador for Loom, both internally and externally.</li></ul></div><h3>What We&apos;re Looking For:</h3><div><ul><li>3+ years of technology sales experience with a preference for SaaS.</li><li>2+ years of quota-carrying sales closing experience with a track record of over-performance.</li><li>Past experience on a fast-growing sales team with a preference for hyper-growth and product-led companies.</li><li>Strong communicator, both verbal and written.</li><li>Strong problem-solving skills, the ability and the desire to find solutions and build process where none previously exists.</li><li>Thrives in a fast-paced, diverse, and highly collaborative team environment.</li></ul></div><div><b>Perks at Loom:</b></div><div>* Competitive compensation and equity package</div><div>* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>* Healthcare reimbursement (for International employees)&#xA0;</div><div>* Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>* Long-term disability insurance</div><div>* 401(k) with 4% company matching</div><div>* Professional development reimbursement</div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* Unlimited PTO&#xA0;</div><div>* Paid parental leave</div><div>* Remote work opportunities&#xA0;</div><div>* Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 7M users across 90k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b></div><div>Loom is excited to be offering an infrastructure engineering internship for Summer 2021 for candidates who are pursuing a Bachelor&apos;s degree program in Computer Science or a related field with an anticipated graduation date on or after December 2021. Our first intern class will work closely with our engineering team to help build the next iteration of infrastructure and tools for Loom. As a company, we are looking to accelerate information flow between every member of the global workforce. Be it making Loom&apos;s video creation faster or more delightful, working to make our infrastructure more performant and reliable, or surfacing the right content in a shared team library to the right audience, you will be working on well-scoped projects that help us learn how to expand the base of how Loom functions as a workplace communication tool.</div><div>By the end of your internship, we hope that you walk away confident and fulfilled. You will have delivered real value to our 7M+ strong users while collaborating with a world-class product, design, &amp; engineering team. You will also have learned new skills and gained experience in a high-growth startup that will give you a great perspective for your future career aspirations.</div><div><br></div><div>Note: We are unable to have interns internationally and only open to the US at this time. </div><h3>Your Experience:</h3><div><ul><li>Over the course of 3 months, you will be paired with an Infrastructure Engineer at Loom and be given a fully scoped project.</li><li>You will be responsible for building a foundation infrastructure feature or you will help enhance the tooling that our teams use to deliver a scalable, resilient cloud platform.</li><li>You will build a feature end-to-end: through conception, exploration, iteration, maintenance, and polish, in partnership with your infrastructure host.</li></ul></div><h3>What We&apos;re Looking For:</h3><div><ul><li>Familiarity with working in Linux/Unix environments</li><li>A curious nature with a desire to tackle and solve complex problems</li><li>Drive to learn new technologies, and adapt quickly</li><li>Pursuing a technical degree in Computer Science or related field or training experience with a focus on subjects in software development.</li><li>Passion for productivity tools and supporting power users.</li><li>Great design intuition and user empathy.</li></ul></div><div><b>Perks at Loom:</b></div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* New Macbook</div><div>* Internet reimbursement</div><div>* Remote work opportunities&#xA0;</div><div><br></div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

2021 Summer Infrastructure Engineering Internship

<div><b>About Loom:</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 7M users across 90k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.</div><div><br></div><div>Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.</div><div><br></div><div><b>The Role:</b></div><div>As the founding leader of demand generation at Loom, you will own optimizing all channels to create demand efforts, strategy, and execution within the small but mighty marketing team. Apart of this includes identifying key levers of growth for each business unit and communicate these levers across the entire GTM team in order to grow pipeline, while at the same time maximize conversion points across the customer journey. You&apos;ll also identify and outline the customer journey from awareness to justification for a new customer of Drift. This role is incredibly cross-functional and will need sales, marketing, data, product, and management partnership to pull insights across the customer journey. </div><h3>Your Responsibilities:</h3><div><ul><li>Dig into the data with to understand what is fueling the growth of the business.</li><li>Create campaigns and provide direction on messaging and key initiatives that will power the outcomes required to achieve the revenue plan.</li><li>Oversee the implementation and execution of the ABM platform chosen aligning with the sales organization in order to increase conversion of leads surfaced to the team as well as existing opportunities to closed won business. </li><li>Define sales, marketing, and GTM alignment at Loom in order to ensure that we are providing relevant information to both sales management as well as the field of sales reps.</li><li>Present to the leadership and GTM teams on key trends we&#x2019;re seeing across all business units. Create and manage the budget needed in order to achieve pipeline targets for each of the campaigns.&#xA0; </li><li>Collaborate with the product marketing team to develop marketing and sales personas for each business unit.</li><div><br></div></ul></div><h3>What We&apos;re Looking For:</h3><div><ul><li>5+ years of experience in demand generation and marketing roles, ideally within a SaaS B2B environment. </li><li>Ability to work freely in a startup environment and work cross-functionally to influence management, align stakeholders, and execute quickly with business partners.</li><li>A genuine curiosity for new technologies and ways of working.</li></ul></div><div><b>Perks at Loom:</b></div><div>* Competitive compensation and equity package</div><div>* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>* Healthcare reimbursement (for International employees)&#xA0;</div><div>* Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>* Long-term disability insurance</div><div>* 401(k) with 4% company matching</div><div>* Professional development reimbursement</div><div>* Mental health and wellness reimbursement</div><div>* Gym reimbursement</div><div>* Unlimited PTO&#xA0;</div><div>* Paid parental leave</div><div>* Remote work opportunities&#xA0;</div><div>* Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer:</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div>

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