Remote Jobs at Nash

This Month

Technical Support - Asia
Nash  
blockchain Sep 08
Nash is genuinely a global company, true to our vision of an economy connected across the world. We are seeking a solution-oriented team member for the technical support department, to assist new and existing customers within the technical support department via chat and email updates. It is critical that our support team provides feedback and insights to the team on ways to better serve our customers. Support will build knowledge through close cooperation with the responsible specialist in each department. Nash requires a dedicated agent whose sole responsibility is efficient and effective customer response.

Responsibilities:

  • Answer, evaluate and prioritize requests from customers having questions or experiencing problems with Nash products;
  • Log and track customer interaction using Zendesk, a problem-solving database;
  • Facilitate problem recognition, research isolation, resolution, and follow up for customer problems, referring and escalating the most complex problems to appropriate staff departments as necessary

We are looking for:

  • Availability to work in UTC + 8 working hours
  • 2+ years of relevant technical support experience, preferably in financial services, technology and/or customer support;
  • Strong communication skills combined with cross-functional teamwork;
  • Ability to work remotely handling technical queries;
  • Crypto trading experience, preferably on multiple platforms;
  • Excellent written and verbal communication skills in English. Other languages are a plus;
  • Ability to provide support on multiple channels: email, social media, phone, chat, etc.;
  • Excellent interpersonal skills and multitasking abilities.

We prefer but don't require:

  • Experience working in remote teams;
  • In depth understanding of Blockchain/Cryptocurrency;
  • Participant of the Nash Community / familiar with Nash;
  • Technical education (technical apprenticeship, HTL, technical school, study).
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This Year

Engenheiro senior de backend
Nash  
blockchain backend senior Jun 26
Nash é uma FinTech contruída na blockchain!
Estamos na fronteira tecnológica aplicada a finanças.
Temos uma corretora (bolsa) de criptomoedas e carteira digital, ambas não-custodiais!

Temos oportunidades para engenheiros sênior com perfil arrojado para trabalhar no nosso time de backend lidando diretamente com nossos protocolos na blockchain.

Procuramos alguém que gostaria de trabalhar no desenvolvimento de sistemas de alta confiabilidade e gosta de desafios ao lidar com a fronteira do conhecimento e do que é tecnicamente possível hoje.

Reqisitos mínimos:
* Fluencia na lingua Inglesa (Inglês é a língua oficial da empresa)
* 1 ano de experiencia em Elixir.
* 2 anos de experiencia com bancos de dados distribuidos ou blockchain.
* Domínio de criptografia assimétrica.
* Mestrado ou 3 anos de experiência em: segurança, criptografia, redes.

Benefícios:
* Posicao 100% remota, flexibilidade de horário.
* Time global, temos membros em todos continentes.
* Reembolso de equipamentos para home-office.
* Viagem internacional anual para team-building, anteriores: Ko Phi Phi, Vienna e Lisboa.

Remuneracão :
* Mensal de R$18,000 a R$22,000 dependendo da experiencia.
* Ações preferenciais digitalizadas.
Realize seu potencial máximo em um ambiente dinâmico em uma das startups mais promissoras da indústria blockchain.
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