Remote Jobs at Redox

Yesterday

Sr. Product Manager - API Platform
Redox  
api manager product manager saas healthcare Jun 23
See full details
Redox is looking for a Senior Product Manager to help us reduce the friction in healthcare integration. Redox Product Managers lead cross functional teams to deliver innovative solutions for our customers. The ideal candidate for this role understands how to leverage frameworks like design thinking to develop deep customer empathy and work with partners in design and engineering to deliver valuable, usable and feasible solutions to our customers. 

Redox has an expanding number of connections we make to various platforms in the healthcare ecosystem. The reliability, scalability and speed at which we develop and make these connections is critical to the overall success of Redox. Your role will be critical in helping to move forward the strategic vision and mission of this team, to reduce the friction in healthcare integrations. 

Responsibilities

  • You will be responsible for the breadth and quality of connectivity at Redox
  • Partner with engineers, designers, product marketers, customer support and strategists to identify and deliver highly valuable, usable and feasible products to our customers.
  • Manage the trajectory of your product area. Capture work from a wide range of inputs, understand and prioritize this work so your team is always working on the most impactful projects.
  • Create product vision and guide execution through every stage of the software development lifecycle.
  • Work closely with customers and our customer success team to build customer empathy.
  • Define and measure the success of your product area.
  • Help lead the organization through change, evolution, and growth
  • Travel 2-4 times a year for offsite retreats, during the work week, for company and team alignment and fun  *Currently not doing this, but expect to generally resume business travel at some point in the second half of 2021

Background and Experience

  • You have a strong background working with SaaS applications that leverage technology to create a winning user experience
  • Background building out APIs to support integrations of business applications
  • You have a working knowledge of SaaS applications, Web Service and API, API security and paradigms
  • You are very accustomed to qualitative and quantitative analysis, and making decision based upon what you learn
  • You listen and ask questions with the intent to learn, understand, and shape your opinion and direction
  • Know how to adjust your communication style based upon your audience
  • You are a practical but compelling storyteller
  • Have worked extensively with designers, researchers and engineers
  • You know good design principles 
  • You know how to create detailed user flows with all the happy and sad paths
  • You know how to be an influential leader with very little authority to command
  • You can disagree, but know how to strongly align to the direction moving forward
  • You can positively mentor others and help shape a growing product culture

Bonus Experience

  • Background in healthcare a strong plus
  • Background in the B2B applications is a strong plus
Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

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Last Week

Director of Security Engineering
Redox  
executive cloud devops healthcare node-js Jun 18
See full details
Are you a technical leader who is passionate about security and enabling a team of highly talented security engineers in their mission to make Redox the most trusted name in healthcare technology? 

The Redox Security Team is building the foundation for our company to safely and efficiently eliminate the barriers to the adoption of technology in healthcare. We support teams throughout the company to enable them to build components that can securely store and transmit health data, thus enabling our customers to rapidly build and deploy products to change the face of the healthcare industry.

As a Director of Security Engineering, you will oversee critical security programs which directly support building our secure healthcare platform. These programs include Application Security, Cloud Security, Identity & Access Management and Corporate Security.

What You Will Do

  • You prioritize building and supporting a diverse and inclusive team of engineers
  • You are a leader who is able to elicit support without direct authority across the company. You maintain relationships with key stakeholders and allies
  • You are an exceptional coach, supporting your direct reports in achieving their goals and progressing their careers
  • You hold yourself and your team accountable to goals and deliverables
  • You maintain strong technical capabilities and use these to influence your overall security engineering strategy
  • Be a sponsor and vigorous champion for your teams’ initiatives, including removing roadblocks for them when needed
  • You draw from your experience to anticipate risks, and solve for future problems before they jeopardize your team
  • Coordinate roadmaps across security, engineering and operation functions to ensure our plans are in sync, we have dependencies identified and are working towards common goals
  • You have strongly honed communication and organizational skills

Your Background and Experience

  • Experience leading technical engineering teams
  • Knowledge of cloud native and modern technologies (AWS, NodeJS, *nix, OSX etc)
  • Familiarity with security practices, processes and systems
  • Affinity for an engineering culture that emphasizes Agile, DevOps, and continuous delivery
  • Deep understanding of threat models for large, high-scale production platforms
  • Strong communication and organizational skills
  • Technical Security certification nice to have
We are all patients, and your role will be to ensure the safety of the data of yourself, your loved ones, and everyone else’s flowing through our platform. Our mission at Redox is to make health data useful, and your team would focus on how to ensure that this mission isn’t undermined by interference from bad actors or flaws in the design of the environment.

Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

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Director of Sales
Redox  
executive saas finance healthcare Jun 18
See full details
The Redox Director of Sales is a dynamic Coach who strives to win and build a team of high performers who owns the growth targets for one of our High Demand Vertical (HDV)teams. This role creates the strategy, execution, and overall success of the HDV Redox platform. The role will implement forward-thinking organizational design providing repeatable sales tactics and structure, as well as partner to achieve all sales metrics. As a senior team member responsible for a significant part of Redox’s  growth, this person will collaborate closely with other parts of the business (product, marketing, operations, customer success).

What You'll Do

  • Work with a strong bias for action and ability to seize opportunity, problem solve, coordinate, and manage numerous projects and schedules simultaneously in a fast-paced, dynamic, and cross-functional environment
  • Be a cultural and motivational Coach in the organization and demonstrate a coaching style that is collaborative, upbeat, and motivates others to reach their goals
  • Manage a customer pipeline, revenue growth targets, and global go-to-market strategies
  • Develop proposals and negotiate/close complex contracts while protecting and managing risk
  •  Understand first-hand the product and technology portfolio, conduct demos of the suite of tools to provide a deep overview to our customers of what we are and what we offer
  • Recruit, coach, and scale a high-performance, disciplined customer success organization
  • Collaborate on new pricing models as well as product offerings and packages that drive additional penetration
  •  Form a seamless sales-marketing relationship to optimize lead generation
  • Demonstrate strong financial acumen, with expert understanding of key financial and marketing metrics that drive profitability and company success - leverage those metrics to course correct and optimize
  • Collaborate with across Redox teams, including other business leaders, marketing, product, customer success, finance, and operations, and contribute to the company's go-to-market strategy and execution

Your Background and Experience

  • 5+ years of sales leadership experience building sales and platform revenue
  • Business development and/or technology sales leadership of similar scale and scope
  • Prior success leading and driving revenue as well as highing and mentoring high performers required
  • Hired and build successful high performing teams 

Great If You Have These As Well

  • 3+ years of experience in SaaS technology sales and/or strategy
  • Healthcare and or Electronic Medical Record knowledge and integrations expertise a plus
Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

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Director of Developer Platform Engineering
Redox  
executive healthcare Jun 18
See full details
We’re looking for an Engineering Director to join our team. Redox’s purpose is to make healthcare data useful. Our platform enables the frictionless adoption of technology in healthcare by building reusable infrastructure for scaling companies. Redox processes over 20 million messages per day at 500+ hospitals and health systems.

In this role, you will lead the teams responsible for our core data processing pipeline and supporting applications. These teams are focused on creating an intuitive and delightful user experience while ensuring stability, accuracy, and throughput for near real time transaction processing. You will collaborate across the Product Management, Product Delivery, Security, and Engineering organizations to create change and empower the success of our application developers. All our team members are distributed, spread across the United States.

About You

  • You have built highly effective application engineering teams in the past. You’ve led teams of managers, managers of managers, and technical leaders. The teams you’ve built are highly inclusive and psychologically safe and capable of effectively addressing changing product needs and priorities.
  • You are skilled at mentorship and coaching, and passionate about growing other leaders. You focus on growing others and are intellectually curious with a genuine desire to learn. You have led teams through evaluating risks and making explicit tradeoff decisions in their solutions, and coach teams towards thinking more holistically about their solutions over a longer time horizon as they solve more complex problems.
  • You contribute to organizational excellence and culture. You create engineering excellence throughout your teams through engineering best practices, defining and fostering our engineering culture across multiple teams, and agile development practices. You operate with a bias towards action and create a positive impact.
  • You have a strategy and can break it down. You understand where we’re headed, and can build a long term vision and plan for multiple teams. You are passionate about solving complex problems and turning complex problems into actionable plans. You are comfortable with uncertainty.
  • You understand product development and want to apply what you know at a growth-stage company. You connect your work and the work of your teams to business outcomes, and  understand how to navigate conversations around business and engineering tradeoffs and risks.
  • You seek to understand our customers and care about their experience. You are driven by a desire to understand our customers. You may have worked in the healthcare or interoperability space, and would be excited about shaping the configuration, analytics, and error handling experiences for connections to hundreds of healthcare data providers, and guiding integrations with various data formats, standards, and communication methods.
  • You create cohesion beyond the engineering organization. You work across the broader organization to create greater alignment, autonomy, and execution of plans. You shape the environment to empower teams to autonomously and consistently deliver business outcomes.

Things you'll do

  • Coach, mentor, and grow engineering leaders with a focus on shaping intelligent, responsible engineers and their environment into teams that autonomously and consistently own business outcomes.
  • Help connect team members to our mission, the company, and each other as they go about their daily work.
  • Identify and address any current and future skill gaps through mentorship, education, and hiring.
  • Collaborate with engineering and product leaders to Influence technical and product direction.
  • Strengthen and improve processes to ensure consistent execution in a complex and dynamic environment.
  • Engaging with customers and other industry leaders to share challenges, best practices, and future direction.
  • Debug and address interpersonal, team process, and cross-team or stakeholder collaboration issues.
Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

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Cloud Engineer
Redox  
cloud python aws healthcare Jun 17
See full details
U.S. Healthcare is a 3.5 trillion-dollar industry, but patients frequently have poor experiences because of the inability of healthcare systems to adopt modern technology. We at Redox understand that we are all patients, and our mission is to break down those barriers by providing an elegant, cost effective, secure, and highly-scalable platform that allows hundreds of applications at healthcare systems across the country to exchange data. In the past year, for example, Redox has enabled health tech companies to rapidly respond to needs driven by Covid: test result processing, remote patient monitoring, vaccine distribution, telemedicine, and more.

Your Opportunities and Impact

The Foundation Engineering team creates the best practices, guardrails, and automation that enable our application developers to deploy and manage the infrastructure that our customers use to exchange healthcare data. In this role, you will play a key part in improving our deployment automation, container orchestration, and observability platforms by:

Working closely with your peers to provide hands-on subject matter expertise to ensure that the deployment, management, and introspection tooling for our infrastructure is automated, secure, and appropriately abstracted so it’s easy for our developers to use and maintain

Identifying and collecting metrics that allow us to measure change and pinpoint areas for improvement

Occasionally supporting engineers with debugging and resolving issues for our test and production environments as part of a 24x7 on-call rotation

About You - At Redox we’re guided by our values, and how you accomplish your work is just as important as getting the work done. We’re looking for people who are:

  • Passionate about creating elegant user experiences that solve complex problems
  • Intellectually curious with a desire to learn
  • Respectful and inclusive, soliciting and providing feedback that improves our culture and technology
  • Biased towards action and creating positive impact
  • Effective at remote communication and collaboration

We value the skills and experience that make you a great contributor to the team, regardless of whether or not you have college degrees or certifications. To be successful in this role, your work experience should include:

  • A track record of working well with application engineering and security teams to create maintainable, well tested, highly resilient systems
  • Creating abstracted and extensible Infrastructure As Code libraries and modules
  • Creating tooling to deploy and manage large-scale production containers using Terraform and Kubernetes
  • Using AWS EC2, IAM, S3, networking, and security groups
Your Team

We in Foundation Engineering work as a team and use agile scrum to focus on solving the most important problems. We strive to build a psychologically safe environment that values clarity, collaboration, and knowledge sharing so that we’re constantly learning and growing while improving our culture and technology. You’ll get to work on a 100% cloud-native platform with a modern tech stack that includes a mix of open source and enterprise software:

Deployment automation: Kubernetes (EKS)/Helm, Terraform, Ansible, Python, Jenkins, AWS (EC2, S3, VPCs, IAM, AWS Secrets Manager)

Logging, metrics, monitoring, and alerting: SumoLogic, Statsd, Telegraf, Prometheus, InfluxDB, Grafana, Icinga, Pagerduty

Networking/VPN: LibreSwan, IPtables, IPSec 

Experience with AWS and Kubernetes container orchestration are hard requirements, and any other areas of overlap between your work experience and the Foundation Engineering team’s tech stack are added bonuses!

Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

Share this job:

This Month

Sales Training & Enablement Manager
Redox  
manager ops healthcare Jun 14
See full details
At Redox we are a growing company with the purpose of making healthcare data useful through building reusable infrastructure for scaling companies. 

We solve hard, fulfilling problems in health tech while fostering a top-notch working culture, having fun, and respecting each other.

We are looking for a Sales Training & Enablement Manager to support the Sales team through training on relevant knowledge that is specific to Redox, ensuring that all team members adhere to best practices and processes, and helping us continue to improve and optimize our systems and processes.

We are growing our Sales & SDR team considerably! To acquire new customers and efficiently deliver our product to them, new Salespeople need to get onboarded efficiently (and all Salespeople will need occasional support) so that everyone follows the same processes and speaks from the same high level of industry and product knowledge. 

This role will ensure continuity of materials across the sales organization, will make sure materials are maintained, and will work to build out a unified onboarding and training program. The role will also help the Sales team with process adherence and system optimization.

The Sales Training & Enablement Coordinator will be part of the Operations team. Due to the nature of the work, they will work closely with the Sales team as well as SMEs across the organization.

Responsibilities

  • Collecting and organizing all content, tools, knowledge and information the sales team needs to close business more effectively.
  • Assembling, coordinating and largely conducting a training program (new hire, level-up, and ongoing) that covers industry, product, tooling, and standard Redox-specific sales process knowledge.
  • Ensuring our processes are followed, data is entered correctly and timely, and questions get answered.
  • Identifies gaps/areas where our team needs more knowledge
  • Helping the Sales team with individual training needs - for instance, clean up record details in Salesforce, set up Outreach campaigns, reporting, notifications, group memberships, contract creation, etc.
  • Identifying improvement opportunities in our training materials, tooling, and processes, and collaborating with the Ops team to make improvements.

Required Skills and Experience

  • Great organizational skill - Your organizational system will have to get adopted by everybody else
  • Ability to give advice, instructions, and feedback; Be effective and comfortable teaching 1:1 or presenting to larger groups; Eager to make connections cross departmentally
  • Ability to keep an open mind for feedback on their ideas paired with confidence to uphold what they believe in
  • Ability to keep the ‘Why’ in mind when working through many different viewpoints; Ability to measure and understand results and impact of your work
  • Ability to identify gaps and action plans

Desired Skills

  • 3+ years in a Sales Enablement/ Sales training role preferred
  • Experience with Sales training platforms
  • Confluence/Jira
  • Outreach.IO or another prospecting platform
  • Diagramming software (e.g., Lucid Chart)
  • Excel/ Google Sheets
As Redox' Sales Training and Enablement Manager, you are driven to help an entire team grow and turn into the best version of themselves. You will be able to make a tangible difference in how confident and effective our Sales team will be. If this sounds exhilarating to you, please apply!

Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

Share this job:
Product Support Engineer
Redox  
javascript saas healthcare Jun 05
See full details
At Redox we are a growing company with the purpose of making healthcare data useful through building reusable infrastructure for scaling companies. 

We solve hard, fulfilling problems in health tech while fostering a top-notch working culture, having fun, and respecting each other.

Redox is continuing to experience significant growth and is expanding our production support team. We are seeking talented Production Support Engineers to join our team and provide exceptional customer service.  You will be helping customers troubleshoot connection issues and optimize their integrations while collaborating with other customer success, product, and engineering teams to ensure successful outcomes are achieved. 

Dedication to handling front-line concerns and questions from our customers is critical to building and maintaining a level of trust that sets us apart from our competitors.

The Production Support Engineer will work within our Technical Delivery & Support team, who make up the technical backbone and support for all of our integrations. The Technical Delivery & Support team prides itself on not only delighting our customers but ensuring we maintain robust, reusable tools to quickly and easily build and support scalable connections while solving the toughest integration issues.

Responsibilities

  • Working customer support tickets across different types of connection issues—e.g. Network, interface configuration, customized business logic, etc.
  • Responding to and working any critical support issues called in by customers during the day
  • Daily proactive monitoring and responding to internal alerts
  • Being part of the 24/7 on-call team
  • Playing the role of Incident Manager in the event of a major incident—e.g. sending customer emails, updating StatusPage, and coordinating assistance from engineering
  • Managing any connectivity issues or alerting

Required Skills and Experience

  • Able to learn and understand new technical concepts quickly
  • Experience educating both technical and non-technical audiences on complex topics
  • Able to think and problem solve easily
  • Excellent communication and presentation skills
  • Experience in providing technical support for a SaaS organization
  • Passion for solving complex problems quickly and creatively
  • A working understanding of the following: APIs and web service protocols, VPNs, Traditional and modern data formats such as: HL7v2, C-CDA (CCD, QRDA, etc.), JSON, XML, etc., Relational databases and SQL queries
  • Experience working with Javascript or another programming language

Desired Skills

  • Experience in a healthcare integration technical customer service management role
  • Experience troubleshooting VPNs or other network and connectivity issues
  • Customer support in Jira

This role will allow you to gain a deep understanding of the Redox product and engine as you educate, support, and delight our customers. If you enjoy technical troubleshooting, solving for the root cause, and the sense of accomplishment that comes from solving challenging problems, then we want you to join the team as a Production Support Engineer!

Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

Share this job:

This Year

Technical Onboarding Engineer
Redox  
javascript api healthcare May 17
See full details
At Redox we are a growing company with the purpose of making healthcare data useful through building reusable infrastructure for scaling companies. 

We solve hard, fulfilling problems in health tech while fostering a top-notch working culture, having fun, and respecting each other.

As a Technical Onboarding Engineer you’re considered the expert on how to interact with our Redox API and will be responsible for guiding our customers through the process of building against our API and using our data models to exchange data on the Redox network. You’ll be responsible for supporting our customers directly by managing and answering questions and advising them on best practices of our API, and also designing new processes and working alongside the Redox product team to create tools that increase efficiencies and improve the customer experience through the onboarding process. This role is critical to the success of our customers and our network and has several growth path options, including customer relationship management, support management, and integration engineering.

Responsibilities

  • Overall triage and management of technical onboarding support tickets
  • Answering customers questions and requests for support regarding the Redox API
  • Helping technical teams move through the Redox onboarding process
  • Educating customers and providing overviews of connecting to the Redox API
  • Completing technical validation when teams are done with onboarding and ready to kick off their first project
  • Providing internal technical guidance to the rest of the Redox Customer Success team
  • Working with product to identify additional tools to optimize the onboarding process
  • Providing product feedback to the Product & Engineering teams

Required Skills

  • Familiarity with APIs and other web services
  • Working understanding of javascript or another coding language
  • Ability to learn quickly and to think critically
  • Organized
  • Customer services oriented

Desired Skills

  • 1-2 years coding experience
  • Experience in technical customer support
  • Experience or familiarity with healthcare technology and integration
This role will allow you to gain a deep understanding of the Redox product and engine as you educate our onboarding customers and internal customer success teams. You will be an important advocate for our customers as they connect to the platform and as we optimize the technical onboarding process. Come join our team and help make healthcare data useful during this exciting time as our network continues to expand!

Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

Share this job:
People Ops Coordinator
Redox  
ops healthcare Apr 25
See full details
As a People Ops Coordinator, you will play a meaningful role in onboarding new employees and providing general support of all Redoxers. You will ensure the People Ops Team’s core administrative systems and processes run smoothly day to day. You will also play a key role in improving these systems as our team grows. 

Your goal will be to ensure that each touchpoint that a Redoxer has with our core systems builds trust and makes them proud to be part of a caring, well-run company. As a scaling company working across the country, this can be easier said than done.  We often outgrow systems and processes that worked perfectly well just a year or two ago. We must proactively improve our systems in order to make room for growth. You will help drive this continual improvement. To be a great fit for this role, you must be process-oriented and driven to build systems that enable the team to do their best work. This will include learning new skills and taking on new challenges. There will be obstacles and opportunities we cannot anticipate, and to be effective in this role you will need to be prepared to embrace the chaos as it arises.

Responsibilities:

  • Daily Operational work, including monitoring slack channels and HR email for questions and requests, processing team/role transition work tickets, processing verifications of employment, managing employee records.
  • Knowledge management and administrative duties, including updating employee resource pages, maintaining company calendar with holidays, team meetings and events.
  • Making Redox an engaging, celebratory and fun place to work by managing the swag program, helping People Ops with events and company-wide meetings .
  • Primary admin and key contact for Paylocity, Goodhire and E-verify.
  • Primary benefits admin and heavily involved in Open Enrollment
  • Own the new hire onboarding process, including performing pre/onboarding tasks for each hire, conducting new hire orientations, and managing onboarding feedback surveys.
  • Own the offboarding process, including auditing cross-team offboarding task completion.
  • Help to maintain general HR compliance, as well as compliance related to HITRUST and SOC 2 certifications.
  • Work from the People Ops backlog to complete tasks such as data entry, updates and improvements to existing systems, etc.
  • Assist with all People Ops initiatives as needed.

Required Skills:

  • You have administrative and HR experience or training, including an understanding of common employment laws.
  • You’ve worked with one or two HRIS platforms.
  • You’re Tech savvy - we don’t need you to code but you will need to ramp up quickly in a Mac environment with a ton of tools. You do need to be familiar with G-Suite and Zoom. 
  • You can learn new systems and processes quickly.
  • You have experience in a work or learning situation with high-volume change and growth.
  • You have “customer service” experience - where customers = customers or employees.
  • You have better organizational skills than anyone you know.
  • You’re a great communicator, both verbally and in writing.
  • You take confidentiality seriously.
  • You’re scrappy - you can make something cool out of very little when the need arises.
  • You thrive on bringing order to a high-paced, changing environment.
  • You have strong judgment and prioritization skills.

Bonus Points for:

  • Experience using some of our primary tools: Paylocity, E-Verify, Slack, Jira, Confluence, Culture Amp
  • Experience with Macs
  • Experience working remotely, or with remote team members 
  • 1-2 years of employee onboarding experience
  • 1-2 years of benefits admin experience
  • People Ops/HR experience for a multi-state company
In addition to working with a great team, you’ll also enjoy plenty of Redox perks like flexible PTO, annual productivity and wellness stipends, a guaranteed three-day weekend every month, 401(k) matching, an all-remote work environment post-COVID, and more!

The People Ops team at Redox is a small but mighty group that values connection and laughter as much as hard work -  in fact we think you need all of it to truly thrive in your career. We’re looking for our new team member to innovate with so even if you can’t tick every requirement in the lists above, we want to hear from you!


Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

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Director of Product
Redox  
executive saas healthcare Mar 29
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Redox is seeking a Director of Product to join Redox’ Product leadership, reporting to the VP of Product. In this role, you will lead, manage, and mentor product managers, as well as directly own one or more products. You will play a critical role in delivering an exceptional experience for Healthtech vendors that removes friction in healthcare integration so they can focus on innovation. 

Healthcare industry background is not required.  We’re looking for thought leaders and innovators in the product arena.

Our ideal candidate has:

  • 5+ years of product management experience in a SaaS software company
  • Experience leading a product management team
  • Experience building products for developers
  • A strong bias towards exceptional user experience
  • A history of leading high velocity product, design and engineering squads
  • A track record of growing product talent through coaching and mentoring
  • Experience making data-driven decisions to build a winning product
  • The ability to work across departments to gather input and communicate strategy/progress
  • Experience building products for multiple personas

Responsibilities:

  • Lead a team of product managers focused on getting customers to value quickly and efficiently and helping them scale their product across many health systems.
  • Mentor and grow a team of product managers
  • Work with engineering leadership to build a high velocity R&D organization
  • Develop a deep understanding of our customers needs and work with product marketing to memorialize
  • Contribute to building and scaling the Product management team and discipline
About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

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Technical Recruiter
Redox  
healthcare Mar 25
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Redox is a 6 year old, fast-growing scaling company on a mission to change healthcare.

Joining the Talent Acquisition team at Redox, you will play a meaningful role in the growth of our team. We count on the TA Team to ensure that the top of our hiring pipeline consistently has high quality and diverse candidates to meet our hiring goals. You will develop and execute strategies for sourcing candidates, and targeted outreach to people in engineering, product, sales, and operational roles who will raise the bar for our team. You will partner with our TA Leader and Marketing team to help build our brand among potential candidates. You will partner closely with hiring teams to facilitate the hiring pipeline until the successful candidate is identified and hired. You will ensure that candidates have a great experience in applying to Redox, whether or not we decide to make an offer.

You will be the first person that most of the next generation of Redoxers interact with. As such, you must embody Redox culture, champion our mission, and set the tone that will last throughout a successful candidate’s Redox career.

About You:

  • 3+ years recruitment experience, ideally in a fast growth scaling environment.
  • Experience and a passion for sourcing and attracting a diverse candidate pool.
  • Expertise in technical, and product recruiting.
  • Ability to guide hiring managers, candidates and team members in a consultative way.
  • Consistent track record with sourcing, recruiting and closing extraordinary technical talent.
  • High sense of urgency and high bar for quality.
  • Comfortable working in a high autonomy environment. You will have objectives. We will support you and collaborate with you, but you must be able to work independently, while communicating effectively with the TA/PeopleOps team members
  • Business and product-savvy. You will help leaders at Redox understand how hiring can help them meet their objectives. You must have a commitment to engage with the business and product.
  • Personable, authentic, collaborative.
  • High levels of Redoxiness.
About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

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Sr. Incident Response Engineer
Redox  
saas linux aws healthcare Mar 02
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Our mission at Redox is to make healthcare data useful, by building infrastructure to enable the frictionless adoption of technology. We further intend to make Redox the most trusted brand in healthcare technology. Detecting and effectively responding to security threats is a paramount capability to support this goal.

Redox is building a world-class security program, and is searching for a highly motivated Incident Response engineer to join our growing team. This role will focus on leveling up Redox’s security detection and response capabilities - initially by prioritizing enhancements to “observability”, collaborating across teams to realize these improvements, and enabling the security team to effectively investigate issues. 

The Senior IR Engineer is also empowered to spearhead improvements throughout Redox’s incident management lifecycle - for example, correlating data sources, enhancing alerts, and potentially automating portions of response. Our shared aim will be for this role to grow into owning Redox’s security incident management function, holistically - through cross-team collaboration, hands-on building, technical leadership, and a drive for continuous improvement.

We believe effective security programs are guided by risk management. This role is expected to leverage existing vulnerability and risk data, understand Redox’s business operations and technical environments, and take into account costs and trade-offs in driving improvements.

Responsibilities

  • Enable the team to detect and respond to threats against endpoints, third party SaaS, infrastructure, and Redox services
  • Ensure security monitoring tools are appropriately configured to enable detection opportunities (Anti-virus / EDR, Linux endpoint, etc.)
  • Administer and improve log aggregation / SIEM platforms
  • Collaborate with engineering & infrastructure teams to improve “observability” around our applications and services
  • Develop high fidelity alerts, and tune existing alerts to improve “signal-to-noise”
  • Contribute to continuous monitoring efforts
  • Disseminate knowledge through runbooks and training
  • Support IR investigations as a subject matter expert and (rotating) incident coordinator
  • Facilitate incident management exercises within the company
  • Facilitate business continuity and disaster recovery exercises within the company
  • Collaborate on emulation exercises (“purple team”) to vet our detection and response capabilities
  • Develop and maintain meaningful metrics around detection and response capabilities

Required Knowledge, Skills, and Abilities

  • Awareness of current threats and how to detect them
  • Linux and Mac OS detection & response experience
  • Cloud (AWS) detection & response experience
  • SaaS product / application security knowledge
  • Log aggregation and analysis experience (SIEM platforms such as Splunk)
  • Collaboration with multiple stakeholders such as engineering, legal, and operations teams throughout the incident lifecycle

Additional Knowledge, Skills, and Abilities

  • Scripting capabilities
  • Experience in regulated, highly-sensitive data environments (such as HIPAA/PHI)
  • Knowledge of business continuity and disaster recovery planning (BCP / DRP)
  • Containers and orchestration experience
  • Forensic techniques and tools experience

Redox is a growth stage company - so adaptability, willingness to learn, and wear multiple hats is a plus! We’re also looking for people who are:

  • Passionate about solving complex problems that improve the state of the world
  • Intellectually curious with a desire to learn
  • Respectful and inclusive - soliciting and incorporating input from others
  • Biased towards action and creating positive impact
About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

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Associate Sales Development Representative
Redox  
healthcare Jan 26
See full details
Redox is hiring for our new Associate Sales Development Representative role!

At the heart of Redox’s mission is the fundamental desire to enable frictionless adoption of technology. As the health tech industry continues to develop new interoperability standards, our team strives to enable the highest quality of patient care and relies on the Sales Development Reps on our Sales team to identify and qualify potential health tech company leads. We enable our partners to focus on innovation while we focus on the integration. Do you thrive in roles where no two days are the same? Then you’ve found your match. With each connection, the SDR team are the first contact with our integration clients.

Redox is looking for an Associate Sales Development Representative to help support all of the Sales Development team initiatives. The ideal candidate is a self starter, highly organized, has attention to detail, Salesforce experience and good time management and prioritization skills.

Individuals in this role will have the opportunity to advance to a SDR role, and eventually into an Account Executive, or Customer Success Manager. Redox is growing, and we want you to grow with us!

Responsibilities

  • Liaise with Marketing around improving processes for follow up to leads generated by marketing initiated programs, some follow up to determine higher value leads. Consolidating this from across the SDR team members.
  • Research target accounts, contacts and lists to support SDR prospecting programs.
  • Work closely with Strategic Partnership team on account lists for prospecting
  • Perform Salesforce Data entry, management and cleanup to ensure up-to-date reporting
  • Work closely with Sales and Marketing leads to identify target lists within the SalesForce CRM. 
  • Create and develop prospecting sequences and templates for use by SDR team
  • Update playbooks for the Sales Development team
  • Assist in coordinating content for team training sessions
  • Organize Marketing content and templates for use by the SDR team

Desired Skills and Experience

  • Bachelor’s degree desired. Healthcare and/or SaSS experience preferred
  • Working knowledge of Salesforce or another CRM, or relational database
  • Strong organizational skills, excellent time management skills
  • Self starter, able to work with parameters, but ability to build on processes
  • Knowledge of Outreach or Salesloft, LinkedIn Sales Navigator, Seamless, Confluence, Slack all helpful but not necessary.
  • Desire to move in the direction of becoming an SDR and ultimately an AE 
About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

Share this job:
Commercial Counsel
Redox  
finance healthcare Jan 17
See full details
The Commercial Counsel at Redox is responsible for working with our Sales Team members and Client accounts to successfully align and move contracts to signature. The Commercial Counsel will need to be able to articulate the contract terms, negotiate, and come to agreement on client requests for specific terms. They will also have to excel at cross coordination with multiple stakeholders as this role will involve individuals from departments across our organization including the AE, AE leadership, Finance Operations and C-levels. 

In this role you will work directly with our Chief Legal Officer.

This role is 100% remote, based in the US. We believe in transparency, diversity, merit and fostering a culture of empowerment, personal impact and career growth.

Responsibilities

  • Draft, review and negotiate commercial contracts (including customer facing and vendors)
  • Document learnings to create a long term knowledge management system for the contract process for future Redoxers
  • Participate or manage the process to create efficiency in contracting, including self serve options for sales and other parts of Redox
  • Opportunity over time to learn corporate law functions if there is a willingness / desire (corporate governance, mergers and acquisitions, etc.)

Background and Experience

  • Admitted to the bar in any state 
  • Experience drafting, review of and negotiation of commercial contracts
  • Business acumen, clear and concise writing skills
  • Ability to build effective slide decks for presentations
  • Building trust relationships cross functionally and with customers
  • Intellectual curiosity - not just finding answers, but solving problems
  • Ability to be comfortable with gray areas and imperfect answers
  • Willingness to work and make decisions autonomously, within reasonable parameters that are discussed and worked on with leadership teams

Desired Experience, but not Required

  • SaaS background a plus
  • Working knowledge of the Health Insurance Portability and Accountability Act (HIPAA) is a serious plus, but not a requirement
  • SFDC
About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

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Integration Coordinator
Redox  
api healthcare Jan 14
See full details
Redox is hiring for our new Integration Coordinator role!

At the heart of Redox’s mission is the fundamental desire to enable frictionless adoption of technology. As the health tech industry continues to develop new interoperability standards, our team strives to enable the highest quality of patient care and relies on the Integration Coordinators on our Solutions Management team to share information across disparate systems and enable our partners to focus on innovation while we focus on the integration. Do you thrive in roles where no two days are the same? Then you’ve found your match. With each connection, this group of experts tackle a unique set of challenges. 

In this role, you’ll use your coding smarts, analytical skills, and existing interoperability standards (we’ll teach you this!) to figure out innovative ways to access and normalize data to our API, and to enable not just one but all applications on the Redox network to leverage your solution. Your know-how won't be limited to the technical realm; both our application and HCO counterparts will look to you to provide sound advice for technical and implementation strategies. 

You'll make a positive impact from day one as part of a collaborative and committed team, and will enjoy opportunities to grow toward your strengths and what interests you most.

This role is remote based, anywhere within the US. Post Covid, you can expect travel approximately 5-10% of the time.

Responsibilities

  • Design, install, configure, test, modify interface code and provide go-live support
  • Work closely with customers to ensure timelines and technical requirements
  • Communicate statuses to customers and stakeholders
  • Create documentation for the process so that future Redoxers know how to solve potential issues

Background and Required Experience

  • Bachelor's or greater in engineering, computer science, math, information systems, or a related field
  • Strong analytical and reasoning skills
  • A history of academic and professional success
  • Willingness to travel nationwide 5-10% (post Covid)

Desired Experience

  • Healthcare industry background
  • Experience with APIs
  • Jira, Atlassian competency
About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

Share this job:
Senior Product Marketing Manager
Redox  
senior manager marketing manager saas healthcare Jan 08
See full details
Redox is looking for a senior, data driven Senior Product Marketer to help us deliver on our mission to enable the frictionless adoption of technology in healthcare.

The Redox Platform allows developers to exchange healthcare data in a safe, low-friction manner so they can focus less on the complexities of healthcare data and more bringing innovative care solutions to market. 

Our ideal candidate is adept at crisply explaining the value of a technology platform to a developer audience, while leveraging research and data to ensure it’s resonating with the market. You craft an in-depth understanding of our personas and segments and use this information to provide the right messaging throughout the customer journey. You are driven to understand how our market and customers perceive our product, leveraging all means at your disposal including internal stakeholder relationships, product analytics, and customer discussions.

As a Senior Product Marketer, you will have an outsized impact on the future of our platform. Your influence will span many aspects of our product and go-to-market including pricing, packaging, messaging, positioning and product development.

Responsibilites

  • Crisply define our product value and positioning.
  • Collaborate cross-functionally with marketing, sales, product management, and other teams to build alignment around go-to-market plans for the platform.
  • Leverage qualitative and quantitative methods to ensure our product messaging resonates with prospects and customers.
  • Creation and maintenance of personas and segmentation across our customer and prospect base.
  • Track win/loss rates and reasons for each.
  • Work with marketing and product leadership to drive pricing and packaging decisions.

Desired Skills and Experience

  • Demonstrated experience marketing successful SaaS products
  • Excellent communication skills, both oral and written, including the ability to present complex material to customers, prospects and analysts in a compelling way
  • Ability to simplify without dumbing down—to take complex products and communicate their value to individual contributors and C-level execs
  • Demonstrated experience working across product and organizational lines to craft a unifying story
  • Demonstrated track record of building successful go-to-market programs and campaigns
  • Ability to measure the performance of messaging and collateral and iterate
About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

Share this job:
Senior Trust and Compliance Analyst
Redox  
senior healthcare Dec 30 2020
See full details
Here at Redox, we aspire to become the most trusted name in healthcare technology. Our mission is to make healthcare data useful and every patient experience better. Our values represent the basis of our culture of autonomy, transparency, and personal growth, and define how we want to interact with each other and the world. Our Trust program tells the story of Redox’s secure platform to the world, and you would shape that message as well as the foundation on which it is built.

Your Opportunities and Impact
Redox is building a world-class security program. This role is responsible for ensuring we maintain our existing certifications, adopt new ones when appropriate, and increase the maturity of our environment’s security. You will also oversee how we share Redox’s security story with customers and other outside groups.

In this role you will:

  • Inspire trust in Redox by designing and executing the program that educates customers on our security program.
  • Drive improvement to Redox’s secure environment by understanding the security desires of our customers as well as the requirements of our compliance programs and guiding teams to improve their processes.
  • Support the teams implementing compliance controls, as well as teams communicating our security program to customers, by building strong relationships with teams and individuals throughout the company. 
  • Analyze the impact of our compliance needs, advise leadership on options, and recommend suitable approaches including cost, effort, and timelines.
  • Ensure Redox achieves certification for new and existing compliance programs by managing the scope, timeline, and deliverables of audits. 
  • Build and maintain our internal compliance monitoring program to achieve a consistent, highly secure operating environment.

At Redox we hire based on our values as well as your experience and ability to solve these problems. To be successful in this role, your work experience and capabilities should include:

  • Problem solving skills to interpret security controls and compliance requirements, articulate potential solutions to the appropriate audience, and implement or support others in implementing the necessary steps to address the controls. 
  • 2 years of leading and managing technical projects; strong organizational and communication skills to support coordinating numerous tasks running concurrently across multiple teams and owners. 
  • 2 years of experience creating customer-facing written content and speaking directly with customers and internal teams on compliance-related topics.
  • 2 years experience working on or directly interacting with security teams
  • Experience developing or maintaining procedures adhering to one or more compliance programs (HITRUST, SOC, PCI, NIST, ISO, FedRAMP, GDPR) 

At Redox we value diversity of thought and personal ownership of your work. We’re looking for people who are:

  • Passionate about solving complex problems that improve the state of the world.
  • Enthusiastic about creating an elegant and delightful user experience.
  • Intellectually curious with a desire to learn.
  • Respectful and inclusive, soliciting and incorporating input from others.
  • Biased towards action and creating positive impact.
About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

Share this job:
Senior Security Engineer
Redox  
senior linux cloud aws healthcare Dec 21 2020
See full details
Redox Security Engineers solve the most challenging technical security problems holding back healthcare technology. At Redox, security comes first as patients and providers depend on our systems to be secure, available and reliable. The security team partners with every team in our business to make that happen. 

We’re looking for the next Redoxer who will join our security engineering team to help us build security into our technology. This includes our cloud (AWS) based production environment, our CICD pipeline, applications and corporate systems.  To be successful in this role you will need to have a vision for what secure systems should look like and design capabilities which scale as the team and company grow. You can be based anywhere in the US.

Responsibilities

  • Be an active voice in our focused security engineering team.
  • Define the secure baseline and secure configuration required for systems at Redox.
  • Approach securing our company pragmatically, empathizing with engineers and developers to understand their needs.
  • Communicate issues and progress on complex problems in terms easily understood by stakeholders
  • Build scalable systems which enforce and monitor compliance with your secure baseline, rectify issues automatically and alert on problematic systems.
  • Support and build valuable training activities which uplift employee awareness and responses to security threats.
  • Monitor, report and seek to address security vulnerabilities in production.
  • Maximize security impact and reduce risk while minimizing the negative impact on our businesses velocity.
  • Mentor and guide engineering teams on best practices for keeping our production systems secure.

Background and Experience Desired

  • Knowledge of current threats and risks, how to detect them, how to build controls to stop them and how to create awareness of them. 
  • Proficiency in cloud technologies and hands-on securing of AWS environments including detailed experience with AWS Organizations, VPC, Security Groups, CloudTrail, IAM etc)
  • Ability to distil complex security threats and risks into simple terms for non-security (and even non-technical) stakeholders.
  • Experience securing Linux/Ubuntu, Docker.
  • Knowledge of the OSI Security model and how it applies when securing networks and hosts.
  • Development experience sufficient to automate repetitive tasks and scale your impact.
  • Experience securing networks and infrastructure through firewall design, network segmentation and access (VPNs etc)
About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

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