Remote Jobs at Respondent

This Month

Director of Product
executive testing healthcare Mar 20
At Respondent, we believe in-depth research interviews are essential and are the oxygen to intelligent innovation. Our marketplace empowers entire organizations by connecting researchers with verified business professionals so they can conduct the kind of research interviews that yield invaluable results. With these new insights, high-quality decision making is scaled across their organization and innovation flourishes.  

B2B companies like IBM, Oracle, Atlassian, Twillio, Microsoft, and many more choose to leverage Respondent to conduct their research interviews and make smarter business decisions.  

We are a small, but quickly growing fully remote tech startup. Working as a distributed team allows us to hire the best talent regardless of location. We look forward to learning more about you and how you might fit into our thriving community of initiative-takers and diverse thinkers.

What you'll do

  • You will report to the CEO, and work closely with other leadership team members to develop a product vision and strategy that is aligned with customer needs and the company's mission.
  • As head of product, you will take ownership of hitting revenue targets. We are a product led growth company and we do not currently have a sales team who co-owns revenue targets.
  • You will work closely with engineering to develop product using an agile methodology.
  • You deeply understand what Respondent’s vision, mission, and company goals are. You will be required to link these with your quarterly and yearly objectives and key results.
  • You will assess Respondent’s competition and gain a deep understanding of our unique positioning and how we will enter and take ownership of the research industry.
  • You will own the product roadmap and will be responsible for prioritizing what we build in order to achieve the strategic goals and initiatives of the company.
  • You will determine what product KPIs are important and will constantly monitor and use marketplace unit economics to steer us toward long-term sustainable growth.
  • You will be responsible for defining the release process and coordinating all of the activities required to launch and take products to market.
  • You will own the creative process of generating, developing, and curating new ideas. You will determine which ideas should be promoted into features to push the product strategy forward — namely those that will achieve key objectives for the product and business.
  • You will conduct research with customers and stakeholders to define quick wins and longer term projects while always thinking about the ROI for Respondent.
  • You will discuss technical implementation details with engineers and make trade-offs to strike a balance between meeting the customer needs and hitting deadlines and company goals.
  • You will work across the product to collect needed data to make decisions. You have a scrappy, quick method for collecting data and make decisions with imperfect information.

Who you are

  • You have an in-depth understanding and obsession with product led growth, and have past experience working in a high quality product led growth environment.
  • You have been a part of a team who has grown product revenue from an early stage company through to a mid-stage.
  • You are entrepreneurial minded with a bias toward action and a willingness to take ownership. You operate like a business owner and think about the company holistically when making decisions.
  • You understand how to work in an Agile environment and know what it takes to iterate quickly. You recognize this is crucial to the success of the business.
  • You are constantly testing to prove hypotheses right or wrong. You embrace failure and do what it takes to reach the best outcome possible.
  • You are well aligned with Respondent’s company values and understand what these values mean in a real working environment.
  • You are able to switch between tactical to strategic work with ease. You are energized by working on many different fronts at once and you are not afraid of occasional chaos.
  • As director of product, you will sit in the leadership team and you will be expected to live up to Respondents leadership principles.
We are looking for someone who matches our level of joy for the work we do, brings something new to the team, and elevates our game. Our core values are very important to us and we hope they resonate with you, too. You can read more about them here!

Benefits
Working at Respondent is a unique experience. You will be part of a remote, diverse team. We care deeply about creating a cohesive, tight-knit culture that gets results. That’s why we offer our employees the following:

- Work remotely from anywhere in a continental US Time Zone (we are not able to accommodate continuous travel e.g. digital nomadism, remote year, etc.)
- A full office set up, including a MacBook Pro, desk, second screen, ergonomic chair, and wireless mouse & keyboard
- Health insurance for US-based employees covered at 99% for individuals and 50% for dependents (non-US employees receive a healthcare stipend)
- Short Term Disability covered at 100% for all US-based employees
- Parental Leave: 12 weeks fully paid leave with an additional optional 4 weeks unpaid
- Dental and Vision insurance offered at group rates to lower the cost for US-based employees
- Four weeks of flexible vacation (need a bit more for religious or country holidays--no problem!)
- 12 Paid holidays
- Stock options
- 401k (not matching) for US-based employees
- Company retreats for teammates to get to know one another in-person: our last two were in New Orleans and San Antonio!

Respondent is an equal opportunity employer
We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to solve the challenges involved in Respondent's long term success. Our dynamic team members have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace and encourage candidates from under represented backgrounds to apply.
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Senior Software Development Engineer in Test
senior docker aws mongodb testing healthcare Mar 13
At Respondent, we believe in-depth research interviews are essential and are the oxygen to intelligent innovation. Our marketplace empowers entire organizations by connecting researchers with verified business professionals so they can conduct the kind of research interviews that yield invaluable results. With these new insights, high-quality decision making is scaled across their organization and innovation flourishes.  

B2B companies like IBM, Oracle, Atlassian, Twillio, Microsoft, and many more choose to leverage Respondent to conduct their research interviews and make smarter business decisions.  

We are a small, but quickly growing fully remote tech startup. Working as a distributed team allows us to hire the best talent regardless of location. We look forward to learning more about you and how you might fit into our thriving community of initiative-takers and diverse thinkers.

What you'll do

  • Design and implement a distributed test-harness
  • Creating test plans and automated tests.
  • Ensuring that automated tests are integrated and execute reliably in our CI/CD environments
  • Analyzing and reporting on test results
  • Investigating customer-impacting issues, filing bugs and driving the issues to resolution.

Who you are

  • Strong interpersonal skills
  • Strong ability to collaborate and work across teams and disciplines
  • Strong software design and test methodology knowledge and abilities
  • Ability to communicate clearly and concisely, both verbally and in written forms
  • Ability to understand and analyze complex problems and break them into small solvable pieces
  • Ability and strong desire to learn new languages, frameworks, tools, and platforms quickly
  • Experience in a software QA role (5+ years)
  • Experience in software feature and integration testing (5+ years)
  • Experience developing robust test automation (4+ years)
  • Experience testing REST APIs (3+ years)
  • Experience testing cloud-hosted services (1+ years)

Bonus

  • Experience developing integrated tests between components and across domains
  • Experience with nodejs, typescript, angular and vue
  • Experience developing automated tests using or executing on Kubernetes, Amazon Web Services (AWS) and Docker containers
  • Experience utilizing AWS SQS, S3, MongoDB, Neo4j, Kubernetes, Kafka
We are looking for someone who matches our level of joy for the work we do, brings something new to the team, and elevates our game. Our core values are very important to us and we hope they resonate with you, too. You can read more about them here!

Benefits
Working at Respondent is a unique experience. You will be part of a remote, diverse team. We care deeply about creating a cohesive, tight-knit culture that gets results. That’s why we offer our employees the following:

- Work remotely from anywhere in a continental US Time Zone (we are not able to accommodate continuous travel e.g. digital nomadism, remote year, etc.)
- A full office set up, including a MacBook Pro, desk, second screen, ergonomic chair, and wireless mouse & keyboard
- Health insurance for US-based employees covered at 99% for individuals and 50% for dependents (non-US employees receive a healthcare stipend)
- Short Term Disability covered at 100% for all US-based employees
- Parental Leave: 12 weeks fully paid leave with an additional optional 4 weeks unpaid
- Dental and Vision insurance offered at group rates to lower the cost for US-based employees
- Four weeks of flexible vacation (need a bit more for religious or country holidays--no problem!)
- 12 Paid holidays
- Stock options
- 401k (not matching) for US-based employees
- Company retreats for teammates to get to know one another in-person: our last two were in New Orleans and San Antonio!

Respondent is an equal opportunity employer
We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to solve the challenges involved in Respondent's long term success. Our dynamic team members have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace and encourage candidates from under represented backgrounds to apply.
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This Year

Senior DevOps Engineer
devops senior linux cloud azure infosec Feb 28
Respondent is a two-sided marketplace that connects market and user researchers with the highest quality research participants in the world. Our platform gives researchers a single place to quickly find the right participants for their projects, as well as schedule and pay them instantly. It simplifies the work that’s necessary to conducting quality research. Companies like IBM, Airbnb, Uber, Microsoft and many more trust and integrate us into their research processes.

We are a small, quickly growing, fully remote tech startup. Working as a distributed team allows us to hire the best talent regardless of location (right now, everyone works in a continental US Time Zone). All of our employees have areas of expertise as well as a wide breadth of knowledge in their domains. This blog post shares more insight into how we work successfully as a distributed team.


What you'll do

  • Developing platform-agnostic solutions that can be run anywhere in any environment as needed.
  • Manage infrastructure and collaborate with the development team and InfoSec users to diagnose issues and ensure compliance.
  • Automating existing processes and developing new ones including CI/CD, infrastructure patching, and deployments.
  • Researching, analyzing, developing and implementing solutions to help solve issues and improve efficiency.
  • Creating tools and processes to help teams be proactive in solving issues and problems before they occur.
  • Optimizing solutions for performance and reliability in a cost-effective manner.
  • Documenting tools, procedures, and operations for reusability and auditing.
  • Participate in after-hours deployments, on-call rotations, and monitoring within a team.

Who you are

  • Software Development experience (nodejs, typescript, angular, vue), using Agile/Scrum methodologies, and managing code with a source control system (we use GitHub).
  • Familiar with regulated environment standards (HIPAA, PCI DSS, FedRAMP).
  • Implementing and maintaining CI/CD build processes (AWS Codebuild/CodePipeline, Jenkins, Circle CI) for multiple projects and codebases.
  • Extensive use of Infrastructure and configuration management tools (Packer, Terraform, Ansible, Chef, Puppet, Salt) and creating reusable scripts (Bash).
  • Implementing and using application monitoring/logging tools (ElasticSearch/ELK, New Relic, Datadog, Grafana) for easy visibility into systems.
  • Experience running large scale production systems on Linux servers (Ubuntu, Debian, Redhat, CentOS) using public and/or private cloud infrastructure (AWS, Azure, Google, VMWare, OpenStack).
  • Comfortable designing, implementing and using secure networks (subnets, VLANs, Firewalls, Routing, VPNs) and able to troubleshoot networking issues small and large.
  • Strong knowledge of the technology concepts used in our distributed architectures: message queueing, containerization, microservices, web applications, APIs, business intelligence solutions, data analytics, integrations, data security and encryption, load balancing, redundancy, high-availability, data sharding, databases (relational and NoSQL), and key-value stores.
  • Demonstrated experience working on or closely with remote engineering teams, comfortable using video conferencing tools (Zoom) to stay in touch and collaborate with team members.

  • Experience Requirements
  • 8+ years of DevOps/Software Development experience. We are looking for someone who matches our level of joy for the work we do, brings something new to the team, and elevates our game. Our core values are very important to us and we hope they resonate with you, too. You can read more about them here!
We are looking for someone who matches our level of joy for the work we do, brings something new to the team, and elevates our game. Our core values are very important to us and we hope they resonate with you, too. You can read more about them here!

Benefits
Working at Respondent is a unique experience. You will be part of a remote, diverse team. We care deeply about creating a cohesive, tight-knit culture that gets results. That’s why we offer our employees the following:

- Work remotely from anywhere in a continental US Time Zone (we are not able to accommodate continuous travel e.g. digital nomadism, remote year, etc.)
- A full office set up, including a MacBook Pro, desk, second screen, ergonomic chair, and wireless mouse & keyboard
- Health insurance for US-based employees covered at 99% for individuals and 50% for dependents (non-US employees receive a healthcare stipend)
- Short Term Disability covered at 100% for all US-based employees
- Parental Leave: 12 weeks fully paid leave with an additional optional 4 weeks unpaid
- Dental and Vision insurance offered at group rates to lower the cost for US-based employees
- Four weeks of flexible vacation (need a bit more for religious or country holidays--no problem!)
- 12 Paid holidays
- Stock options
- 401k (not matching) for US-based employees
- Company retreats for teammates to get to know one another in-person: our last two were in New Orleans and San Antonio!

Respondent is an equal opportunity employer
We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to solve the challenges involved in Respondent's long term success. Our dynamic team members have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace and encourage candidates from under represented backgrounds to apply.
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Visual Product Designer
product design healthcare Jan 13
Respondent is a two-sided marketplace that connects market and user researchers with the highest quality research participants in the world. Our platform gives researchers a single place to quickly find the right participants for their projects, as well as schedule and pay them instantly. It simplifies the work that’s necessary to conducting quality research. Companies like IBM, Airbnb, Uber, Microsoft, Procter & Gamble and many more trust and integrate us into their research processes.

We are a small, quickly growing, fully remote tech startup. Working as a distributed team allows us to hire the best talent regardless of location (right now, everyone works in a continental US Time Zone). All of our employees have areas of expertise as well as a wide breadth of knowledge in their domains. This blog post shares more insight into how we work successfully as a distributed team.

WHAT YOU’LL DO

  • Take ownership of visual design for both our researcher and participant experiences
  • Design and ship features quickly and often Lead design efforts to rethink and improve our core researcher experience
  • Lead exploration and define design direction for a new mobile app
  • Lead creation, maintenance, and evolution of our design system, styleguide, and pattern library
  • Lead strategic projects to shape the future of our product and inform our roadmap
  • Lead regular design audits and present recommendations to stakeholders
  • Work with product to define problems, sketch ideas, get feedback, and finalize designs
  • Support engineering by communicating your ideas early, delivering final designs, performing design QA, and providing design support throughout development
  • Support user research by defining design directions and creating designs for user testing
  • Support workshop planning and facilitation (e.g. design sprints) and establishing design processes at a fast-growing startup

YOU SHOULD HAVE

  • You’ve had a few years of experience doing  visual design for responsive web, mobile experience is a bonus!
  • Proficiency with tools like Sketch and InVision, equivalent tools work as well!
  • A portfolio showcasing your command of layout, typography, and visual hierarchy
  • Obsession with quality, pixel-level details, and great design execution
  • Enthusiasm for design systems
  • Curiosity about your users and an interest in research
  • Strong interaction design skills
  • A critical design eye
  • Experience shipping products on an agile team
  • Excellent listening and communication skills
We are looking for someone who matches our level of joy for the work we do, brings something new to the team, and elevates our game. Our core values are very important to us and we hope they resonate with you, too. You can read more about them here!

Benefits
Working at Respondent is a unique experience. You will be part of a remote, diverse team. We care deeply about creating a cohesive, tight-knit culture that gets results. That’s why we offer our employees the following:

- Work remotely from anywhere in a continental US Time Zone (we are not able to accommodate continuous travel e.g. digital nomadism, remote year, etc.)
- A full office set up, including a MacBook Pro, desk, second screen, ergonomic chair, and wireless mouse & keyboard
- Health insurance for US-based employees covered at 99% for individuals and 50% for dependents (non-US employees receive a healthcare stipend)
- Short Term Disability covered at 100% for all US-based employees
- Dental and Vision insurance offered at group rates to lower the cost for US-based employees
- Four weeks of flexible vacation (need a bit more for religious or country holidays--no problem!)
- 12 Paid holidays
- Stock options
- 401k (not matching)
- Company retreats for teammates to get to know one another in-person: our last two were in New Orleans and San Antonio!

Respondent is an equal opportunity employer
We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to solve the challenges involved in Respondent's long term success. Our dynamic team members have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace and encourage candidates from under represented backgrounds to apply.
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Billing Specialist
Dec 03 2019
Respondent is a two-sided marketplace that connects market and user researchers with the highest quality research participants in the world. Our platform gives researchers a single place to quickly find the right participants for their projects, as well as schedule and pay them instantly. It simplifies the work that’s necessary to conducting quality research. Companies like IBM, Airbnb, Uber, Microsoft, Procter & Gamble and many more trust and integrate us into their research processes.

We are a small, quickly growing, fully remote tech startup. Working as a distributed team allows us to hire the best talent regardless of location (right now, everyone works in a continental US Time Zone). All of our employees have areas of expertise as well as a wide breadth of knowledge in their domains. This blog post shares more insight into how we work successfully as a distributed team.

Responsibilities

  • Own all Accounts Receivable and Accounts Payable functions for the company
  • Develop and streamline current billing processes to ensure on-time payments 
  • Day to Day management of all payment cycle activities in a timely and efficient manner
  • Monitor aging of accounts receivable and proceed with necessary collection efforts to ensure timely payments and current aging status of all accounts
  • Leverage Quickbooks for all invoicing New vendor setup and security approvals
  • Manage and own supplier portals for all Respondent customers
  • Weekly, monthly, and quarterly metrics reporting Provide billing/spend reports for customers that need them on a rolling basis
  • Process all inbound ACH/check payments
  • Manage all Terms account approvals

Who you are

  • You have a couple of years of experience in an AP/AR/Invoicing role; this isn’t your first rodeo
  • You have experience designing and implementing billing processes 
  • You have experience working with complex client billing requirements and supplier portals 
  • You have experience creating purchasing agreements and establishing guidelines for delinquent accounts
  • You work well independently but know when and how to leverage internal partnerships when necessary
  • You have excellent written and verbal communication
  • You understand the value of metrics and KPIs, and are motivated by  having your success measured by them
  • You work well with deadlines and understand that accurate maintenance of AR and billing processes are keys to success 
  • You are always researching better ways of doing things, implementing systems to ensure the outcomes of your tests are measurable, and working hard to improve in a continuous fashion
We are looking for someone who matches our level of joy for the work we do, brings something new to the team, and elevates our game. Our core values are very important to us and we hope they resonate with you, too. You can read more about them here!

Benefits
Working at Respondent is a unique experience. You will be part of a remote, diversified team around the US and world. We care deeply about creating a cohesive, tight-knit culture that gets results. That’s why we offer our employees the following:

- Work remotely from anywhere in a continental US Time Zone (we are not able to accommodate continuous travel e.g. digital nomadism, remote year, etc.)
- A full office set up, including a MacBook Pro, desk, second screen, ergonomic chair, and wireless mouse & keyboard
- Health insurance for US-based employees covered at 99% for individuals and 50% for dependents (non-US employees receive a healthcare stipend)
- Short Term Disability covered at 100% for all US-based employees
- Dental and Vision insurance offered at group rates to lower the cost for US-based employees
- Four weeks of flexible vacation (need a bit more for religious or country holidays--no problem!)
- Paid holidays
- Stock options
- Company retreats for teammates to get to know one another in-person: our last two were in New Orleans and San Antonio!

Respondent is an equal opportunity employer
We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to solve the challenges involved in Respondent's long term success. Our dynamic team members have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace and encourage candidates from under represented backgrounds to apply.
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