Remote Jobs at Snackpass

This Month

Onboarding Associate
backend Nov 17
What Is Snackpass  It’s a great time to join Snackpass!    We are building the first ubiquitous social e-commerce platform in the west, starting with takeout on college campuses.  Students use Snackpass to order ahead at local restaurants, skip the line and get discounts with their friends. After every purchase, you get a reward point for yourself and a bonus point to send to a friend. We have had success from the very beginning. The semester we launched, over 80% of Yale student body started using Snackpass to order food.   We’ve repeated our success at multiple campuses (Brown, Berkeley, Michigan, Dartmouth) and are looking to expand to 100 campuses, and then radiate into surrounding cities. We're looking for creative and ambitious people to join our team! We'd love to talk with you.  Snackpass is a startup backed by Andreessen Horowitz, Y Combinator, General Catalyst and First Round Capital, the same firms who invested in Square, Uber and Airbnb.   

About the Role:  Our Onboarding Associate is a key member of our Onboarding team,  managing the Onboarding process of all new Snackpass restaurants. This role is client facing, working directly with all members of the Snackpass team as well as the restaurant owners and managers.

What You'll Do:

  •  Transition Restaurant Partners from ‘just signed’ to ‘Live’ on the Snackpass platform across all regions and campuses.
  • Manage and work with multiple accounts across all regions and campuses.
  • Ensure all backend tasks are executed properly, such as create the store in our system, adding the correct commission and fee structure, and other miscellaneous admin related tasks.
  • Manage integrations with third party providers in a timely manner.
  • Work with integration partners on long term partnerships.
  • Work cross functionally with other teams, including but not limited to the customer service and sales teams, to make sure that partner is successfully onboarded.

What You'll Need to be Successful:

  • Customer first attitude, ability to go the extra mile for the clients.
  • Ability to multitask on various projects.
  • Ability to prioritize based on client needs and onboarding schedules.
  • Team player, willing to do what it takes to get the job done!
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This Year

Software Engineer, Fullstack
javascript Aug 18
What Is Snackpass 🤔

It’s such a great time to join Snackpass!  

We are building a way to buy anything with friends, starting with restaurant takeout on college campuses.  Students use Snackpass to order ahead at local restaurants, skip the line and get discounts with their friends. After every purchase, you get a reward point for yourself and a bonus point to send to a friend.

We're helping restaurants transition to digital and contactless to thrive in a post COVID world where takeout is a core pillar of every restaurant. 

We believe that
1. all restaurant orders will move from offline (physical credit cards) to online (digital ordering)
2. all e-commerce will go social, starting with food.

In the semester we launched, over 80% of Yale student body started using Snackpass to order food.  We’ve repeated our success at multiple campuses (Brown, Berkeley, Michigan, Dartmouth) and are looking to expand to 100 campuses, and then radiate into surrounding cities.
 
We're looking for creative and ambitious people to join our team! We'd love to talk with you.
 
Snackpass is a startup backed by Andreessen Horowitz, Y Combinator, General Catalyst and First Round Capital, the same firms who invested in Square, Uber and Airbnb.


Role:

Our software engineers are determined to build the most fun, convenient and social experiences for our customers. We are also building products for our restaurant partners to grow their customer base and improve their operations.

At Snackpass, you will talk to customers, find and fix pain points on the fly, and build extensive internal tooling to support on-the-ground launch operations. You will be building a scalable payments platform that handles marketplace transactions between users and restaurants: automated payouts, promotions, customer analytics and acquisition tools, and recommendations.

We believe operating a brick-and-mortar restaurant should be as easy as operating an online Shopify store. Most local business still run on legacy systems. At Snackpass, we are building the OS for local commerce.

Requirements:

  • 1-3 years of relevant experience
  • Experience with architectural patterns of complex web applications (e.g., well-designed APIs)
  • Experience with modern JavaScript libraries and tooling such as React
  • Creative and eager to experiment
  • Excited about working on social graphs, well-designed infrastructure and payments, and building the next-gen consumer food and buying experience. Takes pains to write readable and maintainable code, not only own the code they wrote but also share it with the team
  • Ego-less, will work on whatever needs doing

Our stack 🥞

  • React, React Native, Reason
  • Node.js, Express
  • MongoDB
  • Heroku, AWS
  • GraphQL

Projects we've worked on 👷‍♂️

  • Restaurant facing tools for managing their business and engaging customers
  • Social rewards system where you can get points for yourself and send them to friends
  • Algorithm for trending products
  • In-store self-service kiosks
  • Mobile app for partners to scale account management, reporting


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Engineering Manager
manager Aug 11
What Is Snackpass

It’s a great time to join Snackpass!  

We are building the first ubiquitous social e-commerce platform in the west, starting with takeout on college campuses.  Students use Snackpass to order ahead at local restaurants, skip the line and get discounts with their friends. After every purchase, you get a reward point for yourself and a bonus point to send to a friend.
 
We have had success from the very beginning. The semester we launched, over 80% of Yale student body started using Snackpass to order food.  We’ve repeated our success at multiple campuses (Brown, Berkeley, Michigan, Dartmouth) and are looking to expand to 100 campuses, and then radiate into surrounding cities.
 
We're looking for creative and ambitious people to join our team! We'd love to talk with you.
 
Snackpass is a startup backed by Andreessen Horowitz, Y Combinator, General Catalyst and First Round Capital, the same firms who invested in Square, Uber and Airbnb.

About the role:
We have a lean and nimble engineering team and are looking for an engineering manager to lead the team and set the technical vision. The right person will have had experience managing a team that scaled. You will be able to work with leadership to align the Engineering team’s strategic plan with Snackpass’ vision, manage and develop your team. This is an incredible opportunity to drive our Engineering growth and culture.
 

Responsibilities:

  • Manage a team of software engineers, including task planning and code reviews.
  • Drive technical projects and provide leadership in an innovative and fast-paced environment.
  • Partner with Co-founders for planning, execution, and success of technical milestones.
  • Hands-on technical contribution to projects
  • Partner closely with the Product team to ensure we're building the best product, one mobile order at a time

Requirements:

  • BA/BS degree in Computer Science, related degree or equivalent practical experience.
  • 3-5+ years of hands-on technical leadership and people management experience.
  • Hands-on programming experience (Javascript preferred)
  • Experience scaling teams from 5-15 in a fast-paced start-up environment
  • Proven experience growing and mentoring Engineering teams
  • Strong background in software engineering
  • Passion for learning and working with others to improve yourself, the team, the product, and Snackpass
  • Start-up experience!

Our Stack

  • React, React Native, Reason
  • Node.js, Express
  • MongoDB
  • Heroku, AWS
  • GraphQL
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Account Executive, Bilingual & Launch
executive Aug 04
What Is Snackpass 

It’s a great time to join Snackpass!   We are building the first ubiquitous social e-commerce platform in the west, starting with takeout on college campuses.  Students use Snackpass to order ahead at local restaurants, skip the line and get discounts with their friends. After every purchase, you get a reward point for yourself and a bonus point to send to a friend. We have had success from the very beginning. The semester we launched, over 80% of Yale student body started using Snackpass to order food.  

We’ve repeated our success at multiple campuses (Brown, Berkeley, Michigan, Dartmouth) and are looking to expand to 100 campuses, and then radiate into surrounding cities. We're looking for creative and ambitious people to join our team! We'd love to talk with you. Snackpass is a startup backed by Andreessen Horowitz, Y Combinator, General Catalyst and First Round Capital, the same firms who invested in Square, Uber and Airbnb. 

 About the Role: We are looking for a strong sales executive to oversee the sales cycle from prospect to close and partner with other teams to ensure successful onboarding. Achieve and exceed monthly sales goals through proactive outbound sales efforts. Understand the struggle of a restaurant partner and approach each conversation with a consultative approach.  


What you'll Do:

  • Execute marketing campaigns targeted at restaurant owners and managers
  • Onboard restaurants
  • Execute promotion sales and procurement
  • Understand the restaurant's pain points, conduct interviews, and inform product decision 

What we’re looking for:

  • Loves Snackpass
  • Excited about scaling Snackpass to 100 campuses and beyond
  • Proven ability to sell — will be talking with a lot of restaurants. Great at communication -- you are a natural and conversational speaker comfortable with lots of selling over the phone
  •  Highly motivated and self-managingEntrepreneurial -- you figure out ways to accomplish your goals beyond what has been explicitly taught
  • Competitive -- you love to win and close dealsAt least 1-2 years of experience in a fast-paced sales environment
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Menu Content Manager
manager Dec 18 2019
What Is Snackpass 🤔

Snackpass is mobile order meets social.

We focus on mobile order pickup, not delivery. Not only is the takeout market 5x greater than delivery, but usage is much greater: our users Snackpass breakfast, lunch, and dinner on a daily basis.

Social is our sauce. On Snackpass, you can unlock discounts with friends, send gifts, and collect points. Our users tell us that Snackpass is the most fun way to order food — that other food apps feel formal and boring in comparison.

We're starting with college campuses. We have an advantage here — we started Snackpass while we were in college for us and our friends. Within a few months of launch, we had over 80% of Yale using the app. 18 months later, we are at 10+ campuses and over 10M in sales per year.

The future of the restaurant industry is mobile order — see Chipotle, Starbucks, Sweetgreen, Shake Shack. And the future of mobile payments is social. At Snackpass, we've found a way to make both work, packaged in a product that our users love and use on a daily basis.

We're looking for creative and ambitious people to join us and scale Snackpass from 10+ campuses to 100 over the next year. We'd love to talk with you.

Snackpass is a startup backed by Andreessen Horowitz, Y Combinator, General Catalyst and First Round Capital, the same firms who invested in Square, Uber and Airbnb.

About the Job:
As a Menu Content Manager, you will be at the forefront of defining how restaurants and eaters interact with the food items that make up the core of their ordering experience with Snackpass. How should we scalably accommodate complex menus (think your large iced latte with 2% milk, an extra shot of espresso, 3 pumps of caramel syrup and 2 packets of brown sugar)? How do we build an ontology of food (ie a “food graph”) to power personalized recommendations for what to order? In what ways can we help restaurants design the perfect menu through sophisticated data science?

What You'll Do:

  • Determine how to best structure and model menus that have a lot of customizations (for example, pizza, coffee, bagels)
  • Build an understanding of what ingredients, allergens, nutritional information, etc. go into every dish on every menu on every restaurant on the Uber Eats platform
  • Work closely with our engineers to generate a menu optimization roadmap, filled with suggestions for how restaurants can tweak their menus to increase their conversion rates
  • Create the tools that let restaurants intuitively build and experiment with their menus with Snackpass

What You'll Need:

  • Experience delivering successful and innovative products with your fingerprints all over them.
  • Attention to detail. The ability to obsess over every last pump of caramel syrup.
  • Customer obsession. The ability to take on complex product challenges and find elegant, simplifying solutions to avoid making them our users and partner’s problems.
  • Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on.
  • A high bar across the board — from your own contributions, to the people you work with, to the products you work on.
  • A true passion for Snackpass' mission, our products, and the company’s hybrid technology/operations nature.
  • A never-ending desire to grow and learn
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Launch Manager
manager Dec 18 2019
What Is Snackpass 🤔

Snackpass is mobile order meets social.

We focus on mobile order pickup, not delivery. Not only is the takeout market 5x greater than delivery, but usage is much greater: our users Snackpass breakfast, lunch, and dinner on a daily basis.

Social is our sauce. On Snackpass, you can unlock discounts with friends, send gifts, and collect points. Our users tell us that Snackpass is the most fun way to order food — that other food apps feel formal and boring in comparison.

We're starting with college campuses. We have an advantage here — we started Snackpass while we were in college for us and our friends. Within a few months of launch, we had over 80% of Yale using the app. 18 months later, we are at 10+ campuses and over 10M in sales per year.

The future of the restaurant industry is mobile order — see Chipotle, Starbucks, Sweetgreen, Shake Shack. And the future of mobile payments is social. At Snackpass, we've found a way to make both work, packaged in a product that our users love and use on a daily basis.

We're looking for creative and ambitious people to join us and scale Snackpass from 10+ campuses to 100 in the next 2 years. We'd love to talk with you.

Snackpass is a startup backed by Andreessen Horowitz, Y Combinator, General Catalyst and First Round Capital, the same firms who invested in Square, Uber and Airbnb.


About the Role:
The Operations Manager role is a unique opportunity to have a direct impact on Snackpass business. This role calls for a combination of communication, management skills, savvy analytics, strategic thinking, strong execution and the interpersonal ability to work with teams cross-functionally. You will be working to expand geographically and bring new products and fresh concepts to the region.


What You'll Do

  • Conceptualize and launch new cities, new products, new features and experiments (loyalty, vehicle instruments, fleet partnerships etc) within the region
  • Work on reigniting underperforming cities / products
  • Measure business impact of launched products / features; triage and prioritize defects and opportunities for improvement
  • Manage our top-line and bottom-line KPIs
  • Actively contribute to the Snackpasss obsession by defining and executing high impact engagement initiatives and retention processes
  • Ensure service affordability, reliability and safety in all cities we operate in.
  • Identify operational weaknesses and help improve or innovate new processes.
  • Partner with other operations teams, as well as Community operations, marketing, public affairs and legal, to ensure growth needs are met.

What You'll Need

  • An orientation towards building sustainable projects with a measurable ROI rather than doing random hustle.
  • Minimum of 3 years of professional experience preferably in operations, startup and advanced project management.
  • Solid executional ability - you are able to plan and deliver new initiatives and have a track record of delivering projects on spec and on time
  • Data-driven approach to making decisions and sound business judgment through strong analytical thinking
  • Ability to build relationships, work cross-functionally and manage multiple stakeholders
  • Strong communication, presentation and negotiation skills
  • High adaptability to change and ability to execute quickly. Able to pivot quickly from long-term thinking to immediate action. Ready to travel
  • Fluency in English + Conversational or fluency in a second language beneficial (but not required)
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