Remote Jobs at SocialChorus

Last Week

Customer Marketing Manager
manager marketing manager Aug 04
SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed and supported.

Joining SocialChorus means joining a movement to connect every worker. This movement has taken root and is evident in our world-class customer base and their millions of employees worldwide. Now we need your help to achieve our goal of connecting every worker. Ready to make a difference?

Right now, we are seeking an experienced Customer Marketing Manager to help us target key accounts and prospective clients with custom marketing programs to highlight the impact of a fully connected workforce.

Responsibilities

  • Building Advocacy: creating relationships with customers to elevate their voice in the form case studies, reviews, engagement in an online customer community, customer advisory board support and overall content to support the community (blog, webinar, etc.)
  • Creating Engagement: in collaboration with Product Marketing, develop and execute targeted campaigns and content to increase platform usage and adoption of new capabilities
  • Diving Growth: in collaboration with Product Marketing and Account Management, develop and execute campaigns to secure renewals and expand existing accounts through upsell and cross-sell
  • Creating Experiences: plan and execute virtual to build advocacy, create engagement and drive growth with customers

Qualifications

  • 4+ years marketing experience at a B2B software company, strong preference for enterprise software experience
  • Experience creating and executing measurable, multi-channel campaigns
  • Experience designing and executing virtual customer experiences
  • Account Based Marketing (ABM) experience
  • Experience with marketing automation; Pardot, Marketo, etc
  • Experience with Salesforce and Gainsight a plus.
Why SocialChorus?
Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome.

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.

Come for the challenges, come for the people, and the unlimited PTO, health benefits, 401k plan, casual and friendly environment, and a leadership team who truly believes in your growth both professionally and personally will keep you here.
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This Month

Technical Account Manager
manager account manager java python ruby html Jul 27
SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed and supported. In simple terms, we help companies work as one.

Joining SocialChorus means joining a movement to connect every worker. This movement has taken root and is evident in our world-class customer base and their millions of employees worldwide. Now we need your help to achieve our goal of connecting every worker. Ready to make a difference?

As part of our distributed team working from anywhere, the Technical Account Manager (TAM) is a key contributor to our post-sale Technical Services team performing a wide range of duties for an assigned list of large enterprise customers.

An ideal candidate will have strong facilitation, communication and interpersonal skills, attention to detail, and an ability to build relationships with all levels within the organization. Successful candidates will have technical and account management experience, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top quality customer experience.

Responsibilities

  • Provide technical management and product technical support for assigned SocialChorus customers
  • Go beyond break-fix support by becoming a true technical partner for your customers by helping to shape their implementation and growth strategy
  • Establish strong relationships with the SocialChorus Account Teams on your assigned customers
  • Establish strong relationships with the SocialChorus Customer Engineering, Support, Product, and Engineering teams to ensure proper management and priority escalation of your assigned customer requests
  • Meet regularly with assigned customers, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, feature request status, and services activity
  • Develop an in-depth understanding of your assigned customers’ technical environment to understand and even predict potential SocialChorus platform problems within their deployment
  • Team up with the SocialChorus Engagement Manager assigned to your accounts to be the advocate and voice for customer requirements and challenges within various teams at SocialChorus
  • Direct crisis and incident response, working with the customer Success team and engineering teams to ensure timely resolution, while communicating effectively with customers. This will require customer responses outside of normal business hours for high severity issues
  • Maintain strong technical knowledge of SocialChorus’ product offerings and be able to mentor staff on best practices, preferred configurations, and next steps for customer issues
  • Advocate for product enhancements with Engineering & Product Management to solve customer challenges.

Qualifications

  • Bachelor's Degree or higher in a technical discipline or equivalent experience
  • 5+ years of industry experience in a technical account manager, professional services, sales engineer, or support engineer role with exposure to multiple SaaS platforms
  • Knowledge of project management and strong account management skills
  • Very strong customer service and excellent communication skills, both written and oral
  • Strong drive to look at challenges and help define solutions
  • Experience working closely with engineering and support teams to triage and assign technical issues
  • Proficient with REST, SAML 2, and oAuth
  • Ability to manage multiple customer projects in parallel
  • Comfortable in ambiguous start-up environments
  • Proven track record of managing large enterprise accounts
  • Experience with Jira or similar ticket tracking systems a plus
  • Experience in HTML, CSS, Ruby, Java, Python is a plus.
Why SocialChorus?

Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome.

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.

Come for the challenges, come for the people, and the unlimited PTO, health benefits, 401k plan, casual and friendly environment, and a leadership team who truly believes in your growth both professionally and personally will keep you here.
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This Year

Data Engineer
aws sql cloud python Apr 18
SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed and supported. In simple terms, we help companies work as one. 

Joining SocialChorus means joining a movement where every worker matters. This movement has taken root and is evident in our world-class customer base and their millions of employees worldwide. Now we need your help to achieve our goal of connecting every worker. Ready to make a difference? 

We are currently seeking a Data Engineer to help elevate our communications platform which is being used by the largest companies in the world in some of the most technically complex environments you can find. You will architect and design “big data” systems which require queries returning within sub-second response times. Ready for a challenge? 

We are a distributed team. We build solutions for distributed workforces so we model our workforce the same way. In this role you really can work where you want, but for this role we are only considering candidates based in the United States.

Responsibilities

    • Design systems that reliably and efficiently provide interactive query performance on large amounts of multi-modal data
    • Build systems that handle scale
    • Build the infrastructure required for optimal extraction, transformation, and loading of data from a variety of data sources using SQL and AWS ‘big data’ technologies
    • Collect, parse, analyze, and visualize large sets of data
    • Turn data into insights
    • Create data tools for analytics and data scientist team members that assist them in building and optimizing our product


Qualifications

    • Experience with large-scale data and query optimization techniques
    • Experience with ETL to data warehouse systems
    • Experience with AWS cloud services: EC2, RDS, Redshift, AuroraExpert in SQL, NoSQL, and RDBMS
    • Knowledge in multiple scripting languages (e.g. Python)
    • Knowledge of cloud, distributed systems, and stream-processing systems
    • Passionate about learning new technologies and solving hard problems in a fast-paced environment


The ideal fit...

    • Has a Computer Science degree
    • Is a "student of the game" and thrives on new challenges
    • Enjoys learning from teammates, and isn't afraid to teach others at the same time
    • Sees the glass half-full. This is a new industry space...your vision could make all the difference!
    • Wants to make a lasting impact and lifelong connections, this is not just another paycheck


Why SocialChorus?

Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome.

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.

Come for the challenges, come for engaging people in a casual and friendly environment. Come for the unlimited PTO, the health benefits, the 401k plan, the annual retreats (including family), the twice-a-year hackathons, the 10% exploratory time, the ability to contribute to open source, and the potential to work from anywhere.

Whatever the reason you come to SocialChorus, your new co-workers along with a leadership team who truly believes in your growth both professionally and personally will keep you here.
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Data Engineer
cloud aws Apr 17
SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed and supported. In simple terms, we help companies work as one. 

Joining SocialChorus means joining a movement where every worker matters. This movement has taken root and is evident in our world-class customer base and their millions of employees worldwide. Now we need your help to achieve our goal of connecting every worker. Ready to make a difference? 

We are currently seeking a Data Engineer to help elevate our communications platform which is being used by the largest companies in the world in some of the most technically complex environments you can find. You will architect and design “big data” systems which require queries returning within sub-second response times. Ready for a challenge? 

We are a distributed team. We build solutions for distributed workforces so we model our workforce the same way. In this role you really can work where you want, but for this role we are only considering candidates based in the United States.

Responsibilities

  • Design systems that reliably and efficiently provide interactive query performance on large amounts of multi-modal data
  • Build systems that handle scale
  • Build the infrastructure required for optimal extraction, transformation, and loading of data from a variety of data sources using SQL and AWS ‘big data’ technologies
  • Collect, parse, analyze, and visualize large sets of data
  • Turn data into insights
  • Create data tools for analytics and data scientist team members that assist them in building and optimizing our product

Qualifications

  • Experience with large-scale data and query optimization techniques
  • Experience with ETL to data warehouse systems
  • Experience with AWS cloud services: EC2, RDS, Redshift, AuroraExpert in SQL, NoSQL, and RDBMS
  • Knowledge in multiple scripting languages (e.g. Python)
  • Knowledge of cloud, distributed systems, and stream-processing systems
  • Passionate about learning new technologies and solving hard problems in a fast-paced environment

The ideal fit...

  • Has a Computer Science degree
  • Is a "student of the game" and thrives on new challenges
  • Enjoys learning from teammates, and isn't afraid to teach others at the same time
  • Sees the glass half-full. This is a new industry space...your vision could make all the difference!
  • Wants to make a lasting impact and lifelong connections, this is not just another paycheck
Why SocialChorus?

Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome.

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.

Come for the challenges, come for engaging people in a casual and friendly environment. Come for the unlimited PTO, the health benefits, the 401k plan, the annual retreats (including family), the twice-a-year hackathons, the 10% exploratory time, the ability to contribute to open source, and the potential to work from anywhere.

Whatever the reason you come to SocialChorus, your new co-workers along with a leadership team who truly believes in your growth both professionally and personally will keep you here.
Share this job:
Senior Full Stack Engineer
ruby javascript ruby-on-rails full stack senior d3-js Mar 04
SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed and supported. In simple terms, we help companies work as one.

Joining SocialChorus means joining a movement where every worker matters. This movement has taken root and is evident in our world-class customer base and their millions of employees worldwide. Now we need your help to achieve our goal of connecting every worker. Ready to make a difference?

We are currently seeking a Senior Full Stack Engineer to help elevate our mobile communications platform which is being used by the largest companies in the world in some of the most technically complex environments you can find. We have openings for front-end focus (Javascript), back-end focus (Ruby), and analytics development roles. You will touch both code bases in any role so the best candidates are familiar with both Ruby and JS among others. Ready for a challenge?

We are a distributed team. We build solutions for distributed workforces so we model our workforce the same way. In this role you really can work where you want, but for this role we are only considering candidates based in the United States.

Responsibilities

  • Create clean, maintainable, and scalable, and well-tested code
  • Create elegant web-based user interfaces and reporting dashboards
  • Work with other team members to devise the best possible technical solutions to complex problems
  • Foster an environment of "coding as a craft" where creative solutions are required (YOU are the architect)
  • Work with all levels of SocialChorus staff to design and implement new features, give product demonstrations, and support our customers

Qualifications

  • (Front end) Extensive front-end development experience on high-scale systems using React or another modern JavaScript framework
  • (Back end) Extensive experience building Enterprise level applications in Ruby on Rails
  • Experience with D3.js or another data visualization JavaScript library
  • Experience with Node, Ruby, and other full-stack technologies is also important
  • Strong knowledge in OOD, domain-driven design, and microservices
  • Experience working in an agile environment
  • Experience leading and mentoring fellow engineers
  • PASSION for developing a quality product, what do you want your Engineering legacy to be?

The ideal fit...

  • Has a Computer Science degree
  • Is a "student of the game" and thrives on new challenges
  • Enjoys learning from teammates, and isn't afraid to teach others at the same time
  • Sees the glass half-full. This is a new industry space...your vision could make all the difference!
  • Wants to make a lasting impact and lifelong connections, this is not just another paycheck

Why SocialChorus?

Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome.

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.

Come for the challenges, come for engaging people in a casual and friendly environment. Come for the unlimited PTO, the health benefits, the 401k plan, the annual retreats (including family), the twice-a-year hackathons, the 10% exploratory time, the ability to contribute to open source, and the potential to work from anywhere.

Whatever the reason you come to SocialChorus, your new co-workers along with a leadership team who truly believes in your growth both professionally and personally will keep you here.uni
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Technical Project Manager - Implementations
manager saas Feb 12
SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed and supported.

Joining SocialChorus means joining a movement where every worker matters. This movement has taken root and is evident in our world class customer base and millions of their employees worldwide and has only just begun. Now we need your help to achieve our goal of connecting every worker. Ready to make a difference?

We are looking for a seasoned Technical Project Manager to join our Technical Services team where you will be the glue between our Client Success, Services, and Engineering teams, delivering implementations and upgrades that are critical to our customers’ success. The position requires coordinating cross-domain execution teams including internal stakeholders, engineering teams, and our customers, as well as hands-on configuration of our software. You will lead and inspire teams and balance process with novelty to deliver the results matching each customer’s needs efficiently.

Responsibilities

  • Deliver SaaS software implementations company wide to Fortune 1000 customers 
  • Own customer projects, decompose requirements into technical execution plans with multiple execution teams, track progress towards goals, and report status to internal stakeholders and the customer
  • Lead and advise customers on the correct technical implementation to minimize time to value
  • Partner with SocialChorus Engagement Managers and Strategic Advisors to create and optimize the customers’ communication plan and program
  • Manage multiple (10-20)  in-flight projects simultaneously while independently balancing competing priorities
  • Drive constant improvement of our internal processes and workflows by partnering with members of every team across the organization. 

Qualifications

  • 2+ years experience managing SaaS implementations for customers
  • Strong technical background working for SaaS platform companies, along with an understanding of service oriented architecture and associated web technologies
  • Strong project management, communication, customer leadership, and software delivery skills including the ability to proactively manage customer expectations, project plans, scope creep, budgets, multiple team resources, issues, and internal/external statuses
  • Experience providing product ownership for technical teams
  • Ability to successfully manage multiple projects across customers while contributing to internal initiatives
  • Highly enthusiastic, proactive, positive-minded, customer-focused, and service-oriented
  • PMP certification preferred
  • Experience managing SaaS implementations in Europe preferred
  • Experience with Agile development methodologies
  • Engineering experience is great!
Why SocialChorus?

Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome.

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.

Come for the challenges, come for the people, and the unlimited PTO, health benefits, 401k plan, casual and friendly environment, and a leadership team who truly believes in your growth both professionally and personally will keep you here.
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Sr. Android Engineer
android java saas Feb 04
SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed, and supported.

Joining SocialChorus means joining a movement where every worker matters. This movement has taken root and is evident in our world class customer base reaching millions of their employees worldwide every day. Now we need your help to achieve our goal of connecting every worker. Ready to make a difference?

We are currently seeking a Sr. Android Engineer to help enhance and build our industry leading communications platform. You will be surrounded by some of the sharpest minds you can find in a supportive and collaborative environment as you tackle some of the most complex problems in Enterprise SaaS development. Ready for a challenge?

We are a distributed team. Yes, we have offices in several cities but we build solutions for distributed workforces so we model our workforce the same way. In this role you really can work where you want.

Responsibilities

  • Design and execute user-facing features on Android devices
  • Create and update application designs for application enhancements
  • Provide technical leadership, driving and performing best engineering practices
  • Produce high quality software that is unit tested, code reviewed, and inspected for continuous integration
  • Carefully evaluate the technical tradeoffs of every decision
  • Work with the Design team to hone in on the best UI and infrastructure practices
  • Participate in the full SDLC (Agile), including meetings, iterative development, estimations and design sessions

Qualifications

  • Strong coding abilities and experience with Java/Kotlin and Android SDK
  • 4+ years building apps in a production environment
  • Multiple apps deployed to the Play StorePersonal/Public projects available for review
  • Experience with Multi-Threading and memory management specific to mobile devices
  • Experience designing clean and maintainable APIs
  • Experience consuming web services and HTTP REST interaction with JSON
  • Solid understanding of the full mobile development life cycle
  • Experience working in an Agile development environment
Why SocialChorus?

Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome. 

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit. 

Come for the challenges, come for the people, and the unlimited PTO, health benefits, 401k plan, casual and friendly environment, and a leadership team who truly believes in your growth both professionally and personally will keep you here.
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Senior Full Stack Engineer
ruby javascript senior full stack cs design Nov 07 2019
SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed and supported. In simple terms, we help companies work as one.

Joining SocialChorus means joining a movement where every worker matters. This movement has taken root and is evident in our world-class customer base and their millions of employees worldwide. Now we need your help to achieve our goal of connecting every worker. Ready to make a difference?

We are currently seeking a Senior Full Stack Engineer to help elevate our mobile communications platform which is being used by the largest companies in the world and in some of the most technically complex environments you can find. We have openings for front-end focus (Javascript), back-end focus (Ruby), and analytics development roles. You will touch both code bases in any role so the best candidates are familiar with both Ruby and JS among others. Ready for a challenge?

We are a distributed team. We build solutions for distributed workforces so we model our workforce the same way. In this role you really can work where you want, but for this role we are only considering candidates based in the United States.

Responsibilities

  • Create clean, maintainable, and scalable, and well-tested code
  • Create elegant web-based user interfaces and reporting dashboards
  • Work with other team members to devise the best possible technical solutions to complex problems
  • Foster an environment of "coding as a craft" where creative solutions are required (YOU are the architect)
  • Work with all levels of SocialChorus staff to design and implement new features, give product demonstrations, and support our customers

Qualifications

  • (FE) Extensive front-end development experience on high-scale systems using React or another modern JavaScript framework
  • (BE) Extensive experience building Enterprise level applications in Ruby on Rails
  • Experience with D3.js or another data visualization JavaScript library
  • Experience with Node, Ruby, and other full-stack technologies is also important
  • Strong knowledge in OOD, domain-driven design, and microservices
  • Experience working in an agile environment
  • Experience leading and mentoring fellow engineers
  • PASSION for developing a quality product, what do you want your Engineering legacy to be?

The ideal fit...

  • Has a CS degree
  • Is a "student of the game" and thrives on new challenges
  • Enjoys learning from teammates, and isn't afraid to teach others at the same time
  • Sees the glass half-full. This is a new industry space...your vision could make all the difference!
  • Wants to make a lasting impact and lifelong connections, this is not just another paycheck
Why SocialChorus?

Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome.

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.

Come for the challenges, come for the engaging people in a casual and friendly environment. Come for the unlimited PTO, the health benefits, the 401k plan, and the potential to work from anywhere.

Whatever the reason you come to SocialChorus, your new co-workers along with a leadership team who truly believes in your growth both professionally and personally will keep you here.
Share this job: