Remote Jobs at Spreedly

This Month

Director of Product Application Architecture
executive Sep 10
Spreedly is a rapidly growing, growth private-equity funded digital payments company with headquarters located in downtown Durham, North Carolina. We've developed a high volume, global solution that makes the payment ecosystem better by bringing together a diverse range of merchants and solution providers from around the world.

Our employees help build a culture that values independence, transparency, and collaboration in a digital-first communication environment. We hope you do your best work at Spreedly and find a mature workplace striving to support the ebb and flow of work-life harmony.

We are looking for a Director of Product Application Architecture who is a practical product-centric technical leader to ensure that Spreedly’s business strategy uses proper technology systems architecture to achieve its current and future goals. The objective is to look 6 months to a year ahead and, with efficiency as a strategy, lead a team of hands-on architects to produce common solutions to support existing and emerging business needs.

The Director of Product Application Architecture must fully understand the business. They keep track of technology concerns, as well as those of the business, and strive to make alignment between technology and the business more transparent. As a broker between the business and technology in looking ahead, this results in showing how the current and future needs of an organization will be met in an efficient, sustainable, and adaptable manner. This individual works with their team and other engineering teams to develop a corresponding roadmap and project plans, then support their team to execute on that roadmap.

The Director of Product Application Architecture manages a team of architects and is responsible for overall execution of their plan. Some work required to achieve elements of the architecture blueprint may be done in a federated manner, meaning engineering teams have responsibility for executing some or all of a project. The Director of Product Application Architecture is responsible for working with the appropriate teams to integrate or aid in these efforts.
Additionally, the Director of Product Application Architecture stays abreast of current and future trends in both researching advanced technologies and approaches regarding best practices in the field.

Skills

  • Strong people leadership skills, ability to guide and influence
  • Be a practitioner with efficiency as a strategy
  • Understand business processes and have the ability to translate business problems/needs into technical solutions & technical solutions into business value
  • Create a cohesive vision for the overall Spreedly platform to support evolving business needs
  • Map out a roadmap and projects that help achieve that vision, execute on the plan
  • See the world today and tomorrow and be able to design flexibility in the environment to avoid ceilings or rework
  • Balance architecture concerns with application complexity and business needs
  • Develop and manage project(s) with clearly defined goals, plans, risks, and issues

Focus

  • How technology can be used to solve a given business problem
  • Which framework, platform, or tech-stack can be used to create a solution
  • How things will scale for the future and how they will be maintained
  • Figuring out the risk in 3rd party frameworks/platforms and how to mitigate those risks
  • Finding a solution to business problems

Organization:

  • Director level
  • Reports into CTO with a dotted line to the Head of Product
  • Architecture team reports into Director of Product Application Architecture
  • Runs the Arch Council to collaborate across Engineering, Infrastructure, and Security

What we offer

  • Competitive salary
  • Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
  • Life and long-term disability insurance
  • Medical and dependent care FSA
  • Optional vision insurance
  • Open PTO policy
  • Remote friendly work environment. Even our local employees are remote 3 days per week!
  • Tues./Thurs. are in-office days for local employees - the rest of the week employees are free to work wherever they choose
  • Paid lunches on in-office days for local employees
  • Quarterly visits to HQ for remote employees
  • 12 weeks paid Family Leave
  • Matching 401k plan
  • Monthly digital lifestyle stipend 
  • Yearly paid professional development
If this at all sounds interesting, we'd love to hear from you!

Spreedly is an equal opportunity employer. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Some of our positions are open to remote applicants. If this is the case it will be sited in the job posting just below the position name. Unless otherwise stated, remote positions are open to candidates in the contiguous US only. We are not set up to support remote employees from CA, NY, WA or outside the contiguous US. All applicants must have a US work visa.  

We appreciate your interest in our company. Because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
Share this job:

This Year

Director of Customer Success
executive finance Aug 17
Spreedly is a rapidly growing, growth private-equity funded digital payments company with headquarters located in downtown Durham, North Carolina. We've developed a high volume, global solution that makes the payment ecosystem better by bringing together a diverse range of merchants and solution providers from around the world.

Our employees help build a culture that values independence, transparency, and collaboration in a digital-first communication environment. We hope you do your best work at Spreedly and find a mature workplace striving to support the ebb and flow of work-life harmony.

Spreedly is looking for a dynamic, data-oriented leader to help drive the next exciting phase of our growth as theDirector of Customer Success for our small and medium sized customers. The Director of Customer Success will lead the operations of the Customer Success team, including strategy, direction and account management. With a strong focus on data analytics, the Director of Customer Success owns the customer lifecycle for month to month customers to ensure client satisfaction and growth, responsible for customer retention and the prevention of churn, and works closely with relevant stakeholders across marketing, engineering, product development and finance within the company. The ideal candidate will have a track record of utilizing tools and services to build powerful, actionable insights that improve onboarding conversions, service usage and decrease preventable churn. 

Required Experience / Skills

  • Strong data analytics skills and the demonstrated ability to utilize data in making business decisions
  • Real world examples of utilizing tools such as Looker, Intercom, Churn Zero to build an end to end process that resulted in higher conversions, faster ramping and decreased preventable churn
  • Ability to manage influence through persuasion, negotiation, and consensus building
  • Deep understanding of value drivers in recurring revenue business models
  • Keen understanding of customer needs and ability to implement mutually beneficial solutions
  • Analytical and process-oriented mindset focusing on automating support to promote scalability 
  • Demonstrated desire for continuous learning and improvement
  • Enthusiastic and creative leader with ability to inspire others
  • Excellent communication and presentation skills
  • Maintains discretion in working with sensitive and confidential information

Responsibilities

  • Work closely with marketing to create a 360 degree from awareness, conversion, usage, up-sell and advocacy
  • Manage and optimize customer journey
  • Manage Customer Success activities including indicators of high-growth and potential churn
  • Define and measure the effectiveness of Customer Success utilizing data to drive improvement
  • Retain and develop a world class Customer Success team
  • Lead cross functionally to inspire and drive Customer Success across company 

What We Offer

  • Competitive salary
  • Outstanding medical and dental benefits (we pay 100% of monthly premiums for employees + families)
  • Life and long-term disability insurance
  • Medical and dependent care FSA
  • Optional vision insurance
  • Open PTO policy
  • Tues./Thurs. in-office days- the rest of the week employees are free to work wherever they choose (currently 100% work from home due to COVID-19)
  • Paid lunches on in-office days
  • 12 weeks paid Family Leave
  • Matching 401k plan
  • Monthly digital lifestyle stipend 
  • Yearly paid professional development 
Spreedly is an equal opportunity employer. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Some of our positions are open to remote applicants. If this is the case it will be sited in the job posting just below the position name. Unless otherwise stated, remote positions are open to candidates in the contiguous US only. We are not set up to support remote employees from CA, NY, WA or outside the contiguous US. All applicants must have a US work visa.  

We appreciate your interest in our company. Because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
Share this job:
Accountant II
finance Jun 19
Spreedly is a rapidly growing, growth private-equity funded digital payments company with headquarters located in downtown Durham, North Carolina. We've developed a high volume, global solution that makes the payment ecosystem better by bringing together a diverse range of merchants and solution providers from around the world.

Our employees help build a culture that values independence, transparency, and collaboration in a digital-first communication environment. We hope you do your best work at Spreedly and find a mature workplace striving to support the ebb and flow of work-life harmony.

A Spreedly Accountant II functions as an integral team member in the accounting team to assist with month-end close, including but not limited to general ledger accounting, tax compliance and also ad-hoc financial analysis. This position interacts with multiple departments and requires a demonstrated capability for generally accepted accounting principles, attention to detail and problem solving in a fast-paced and dynamic progressive environment.

Experience and Requirements

  • BA/BS Degree in Accounting/Finance or equivalent experience.
  • Minimum of 5 years’ general ledger and tax experience 
  • Advanced skills in Microsoft Excel required.
  • Demonstrates excellent analytical skills, attention to detail and ability to multi-task.
  • Strong planning and organization, verbal and written communication skills.
  • Proven ability to interact/problem-solve between departments and outside vendors.
  • Experience / working knowledge of transactional accounting systems and processes.
  • Netsuite experience highly preferred.

Primary Responsibilities

  • Contribute to the development of financial statements in accordance with US GAAP.
  • Maintain and prepare reconciliations, journal entries and memos for areas of responsibility.
  • Assist with annual budget, and rolling forward forecast.
  • Ensure tax compliance with current regulations, follow accounting policies and procedures and regulatory requirements.
  • Analyze and recommend actions to resolve discrepancies.
  • Investigate questionable data.
  • Assist with month end closing.
  • Provide supporting documentation for audits.
  • Contribute to the development of company-wide templates.

Secondary Responsibilities

  • Flexibility to multi-task in a fast-paced deadline-driven environment.
  • Practical and applied knowledge of general accounting standards and principals.
  • Capacity to support general accounting, tax and analytical problem solving projects.
  • Ability to contribute to transactional process and systems improvement projects.

What We Offer

  • Competitive salary
  • Outstanding medical and dental benefits (we pay 100% of monthly premiums for employees + families)
  • Life and long-term disability insurance
  • Medical and dependent care FSA
  • Optional vision insurance
  • Open PTO policy
  • Tues./Thurs. in-office days- the rest of the week employees are free to work wherever they choose (currently 100% work from home due to COVID-19)
  • Paid lunches on in-office days
  • 12 weeks paid Family Leave
  • Matching 401k plan
  • Monthly digital lifestyle stipend 
  • Yearly paid professional development 
Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Spreedly is an equal opportunity employer. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Some of our positions are open to remote applicants. If this is the case it will be sited in the job posting just below the position name. Unless otherwise stated, remote positions are open to candidates in the contiguous US only. We are not set up to support remote employees from CA, NY, WA or outside the contiguous US. All applicants must have a US work visa.  

Thank you for your interest in our company, because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
Share this job:
Future: Software Engineer
ruby linux redis api May 13
Spreedly is a rapidly growing, payments technology firm, with headquarters located in downtown Durham, North Carolina.  We are a stable, growth stage company with a team that enjoys working together and is remote friendly and inclusive. Our culture is based around our dedication to a meaningful work/life balance, and our commitment to that is reflected in the way we've structured the company, as well as the benefits and perks that we offer to employees.

We've developed a powerful infrastructure that is central to the massive and growing payments market. We're growing incredibly fast too. In fact, we just raised $75M from Spectrum Equity. And we're processing over one million transactions per day.

Principals only, no recruiters

Spreedly is a rapidly growing, payments technology firm, with headquarters located in downtown Durham, and we’re seeking a mid level Software Engineer to help with the next exciting phase of our growth.

You’ll be spending your time working on the engineering team building functionality for customers. Building product at Spreedly is somewhat unique in that our main product is a payments API used by other developers. So “designing a UI” often means thinking through how you would want a given API to work if you were using it, and when we “work on Javascript”, it’s usually building libraries for other developers to use in their own pages. “Adding a feature for a customer” could mean working through how to securely enable a developer to do something interesting with a credit card number. Super challenging and fun, we think! And since we work with credit card data on a daily basis, thinking about security is a way of life at Spreedly, as is building sustainable processes to keep that information safe (and our auditors happy).

Must Haves

  • The skills required to refactor and add features to a large but reasonably clean codebase.
  • An ability to design components and services with guidance from your senior peers.
  • The ability to operate semi-autonomously, sorting your own immediate priorities out of the ever-shifting needs of a startup environment.
  • A willingness to be a generalist and dig into new things you've never done before.
  • Excellent written communications, and a willingness to use them to document your work as necessary.
  • A quiet confidence in your ability to learn new tech as necessary. Today we work primarily with Ruby, Rails, Elixir, Phoenix, Riak, Kafka, Postgres, Redis, and Linux ... but are always pragmatically evaluating new languages and tools

What We Offer

  • Competitive salary + equity package
  • Outstanding medical and dental benefits (we pay 100% of monthly premiums for employees + families)
  • Life and long-term disability insurance
  • Medical and dependent care FSA
  • Open PTO policy
  • Tues./Thurs. in-office days- the rest of the week employees are free to work wherever they choose
  • Paid lunches on in-office days
  • 12 weeks paid Family Leave
  • Matching 401k plan
  • Monthly digital lifestyle stipend
  • Yearly paid professional development
We're constantly striving to have the fairest and most productive hiring process possible. We want to ensure that every candidate is treated equally and our interactions are designed with that goal in mind. If you want to get a sense for what your application process will look like, we'd encourage you to read the following: Stop Hazing Your Potential Hires and Programming Puzzles Are Not the Answer.

If this at all sounds interesting, we'd love to hear from you!

Spreedly is an equal opportunity employer that values a diverse culture as it’s an accurate reflection of the larger community and world in which we live. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Spreedly is an equal opportunity employer. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Thank you for your interest in our company, because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
Share this job:
Future: Engineering Manager
manager engineering manager May 13
Spreedly is a rapidly growing, payments technology firm, with headquarters located in downtown Durham, North Carolina.  We are a stable, growth stage company with a team that enjoys working together and is remote friendly and inclusive. Our culture is based around our dedication to a meaningful work/life balance, and our commitment to that is reflected in the way we've structured the company, as well as the benefits and perks that we offer to employees.

We've developed a powerful infrastructure that is central to the massive and growing payments market. We're growing incredibly fast too. In fact, we just raised $75M from Spectrum Equity. And we're processing over one million transactions per day.

Local applicants only, no remote candidates. All applicants must have a valid US work visa.  

Spreedly is seeking a software engineering manager who's ready to jump in and manage 5-10 direct reports across ~2 functional teams. You'll also bring your experience to the table and help us continue iterating on how we do engineering and engineering management. We've made good progress in some areas - our hiring and onboarding processes being notable examples - but are regularly tweaking our processes and structure as we continue scaling the company from our current size of 50 to who knows how many multiples of that in the coming 4-5 years.

You may not yet have pure engineering management experience, but should have a proven aptitude for technical leadership and be excited to join Spreedly to support and enable the people that build and maintain our product as we keep growing. We bring the same pragmatic mentality to managing as we do to designing systems. We want someone that can come in and start being a part of those conversations, sharing your experiences and takeaways, to help us evolve our engineering management practice at Spreedly.

Responsibilities

  • You will lead a variety of cross-functional technical teams, making sure team members are getting the feedback they need to do their jobs and improve at their craft.
  • You will also represent your team to the rest of the organization, helping them understand the team's role and prioritize the set of things the team could be working on.
  • You will be doing the challenging work of management full-time from day one, and will not have critical path engineering responsibilities for any initiatives (but still need serious technical chops - see "Requirements").
  • You will be responsible for the technical quality and product cohesion of your teams' work product and should be prepared to work with relevant stakeholders across the organization to ensure both meet expectations.
  • You will collaborate with existing engineering management (and engineers) as we continue to iterate on how Spreedly does engineering as an organization.

Requirements

  • You have technical leadership experience - we need someone already comfortable with the dynamics of technical teams and delivering/supporting a technical product. This may take many forms, including non-technical management experience paired with several years of diverse technical experience, or technical team leadership experience without the human management aspect, etc...
  • As a manager, you lead with empathy, maturity, and candor.
  • You have real coding chops that allow you to support engineers of all levels as they make decisions about how we build Spreedly. While coding will not be an expectation in this role, you will need to rely on your technical experience to manage and have credibility with fast-moving engineering teams. It's not a litmus test, but if you weren't a developer in a past life this is probably going to be a stretch.
  • You should thrive in loosely structured environments. We're getting bigger, but still find our top performers are those that take responsibility vs. waiting for it to be assigned.
  • You should be comfortable thinking strategically about organizational and management topics. We don't blindly apply the best-practice du-jour here at Spreedly. Instead, we think critically about the assumptions inherent in any practice and if they're relevant to Spreedly. This should be your native mode of thinking.
We're proud of our engineering organization and can't wait for you to join us to scale and support our teams as we continue to grow.

Spreedly is an equal opportunity employer and is working to build a diverse culture that reflects the fact that everyone in the world makes payments. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Due to the sensitive nature of what Spreedly does - handling payment data - candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later - we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.


Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Spreedly is an equal opportunity employer. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Thank you for your interest in our company, because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
Share this job:
Future: Support Engineer
html css saas api May 13
Spreedly is a rapidly growing, payments technology firm, with headquarters located in downtown Durham, North Carolina.  We are a stable, growth stage company with a team that enjoys working together and is remote friendly and inclusive. Our culture is based around our dedication to a meaningful work/life balance, and our commitment to that is reflected in the way we've structured the company, as well as the benefits and perks that we offer to employees.

We've developed a powerful infrastructure that is central to the massive and growing payments market. We're growing incredibly fast too. In fact, we just raised $75M from Spectrum Equity. And we're processing over one million transactions per day.

Spreedly is seeking an experienced Support Engineer to join our team, learn all about Spreedly and begin contributing quickly. Our thorough API documentation, ease of implementation, and timely responses are just a few reasons our customers love Spreedly. We are a lean, quickly evolving team that isn’t afraid to reflect on process, approach, and tools to make sure we’re providing the smoothest experience for users in the most efficient way as we scale our team. We will look to you for meaningful feedback on product, user experience, internal processes, and beyond. 

We are looking for a strong communicator who demonstrates the ability to prioritize, present solutions and take initiative. You listen with curiosity and a desire to learn, are patient and can see the big picture. 

A typical day might include running API calls to troubleshoot a customer issue, combing code (a lot of Ruby) to verify product behavior, updating documentation to provide clarity on said behavior, and running scripts to unblock customers. Outside of the queue, you’ll have opportunities to own projects that help our team scale and develop new skills. 

What you'll do

  • Research and troubleshoot implementation questions and issues, driving self-service where possible
  • Create and maintain documentation to aid in customer education and self-service
  • Assist new customers in the migration of their data to Spreedly
  • Seek out and execute new ways to optimize and automate team processes and responsibilities
  • Track feature requests, deeply understanding the customer use case, value and impact
  • Provide early feedback on feature development, training and documentation
  • Discover, analyze and communicate gaps in the customer experience

We're looking for someone with

  • Experience working with REST APIs, HTML, CSS and Javascript
  • A history of supporting technical customers
  • Excitement for how quality customer interactions drive business growth
  • Superior verbal and written communication skills
  • Ability to thrive and take ownership in loosely structured environments
  • Demonstrated ability to learn new languages and technologies

Nice to haves

  • Web development experience 
  • Experience at a growth stage SaaS company
  • Experience supporting developers
  • Familiarity with the payments industry

What we offer

  • Competitive salary
  • Outstanding medical and dental benefits (we pay 100% of monthly premiums for employees + families)
  • Life and long-term disability insurance
  • Medical and dependent care FSA
  • Optional vision insurance
  • Open PTO policy
  • Tues./Thurs. in-office days- the rest of the week employees are free to work wherever they choose
  • Paid lunches on in-office days
  • 12 weeks paid Family Leave
  • Matching 401k plan
  • Monthly digital lifestyle stipend 
  • Yearly paid professional development 
When applying, please include a cover letter in the Additional Information section and tell us a little bit about yourself. 

This position is open to a local candidate (Durham, NC) or a remote candidate. Currently we are unable to hire in CA, NY, or WA.

Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Spreedly is an equal opportunity employer. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Thank you for your interest in our company, because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
Share this job:
Senior Software Engineer - Emerging Lines
senior ruby linux redis api Apr 13
Spreedly is a rapidly growing, payments technology firm, with headquarters located in downtown Durham, North Carolina.  We are a stable, growth stage company with a team that enjoys working together and is remote friendly and inclusive. Our culture is based around our dedication to a meaningful work/life balance, and our commitment to that is reflected in the way we've structured the company, as well as the benefits and perks that we offer to employees.

We've developed a powerful infrastructure that is central to the massive and growing payments market. We're growing incredibly fast too. In fact, we just raised $75M from Spectrum Equity. And we're processing over one million transactions per day.

Our list of"amazing functionality that customers will happily pay us for if we can just get it implemented..." is growing faster than we can check things off, and we need help from an experienced engineer that can hop into a high-functioning, experienced team and start learning and contributing quickly.

When you start at Spreedly (think first 6-12 months), you'll be spending 90%+ of your time working right on the product team building functionality for customers. Building product at Spreedly is a bit unique in that our main product is a payments API used by other developers. So while"designing a UI" may mean exactly what it sounds like (creating administrative and analytics tools), it often means thinking through how YOU would want a given API to work if you were using it. "Adding a feature for a customer" often means working through how to securely enable a developer to do something interesting with a credit card number. Super challenging and fun, we think! And since we work with credit card data on a daily basis, thinking about security is a way of life at Spreedly, as is building sustainable processes to keep that information safe (and our auditors happy).

What we're looking for in a senior engineer is somebody who's excited by jumping into pretty complex technical problems and making sense of them. We regularly deal with encryption, encoding, and security, all within the context of a distributed system. You don't have to be an expert in any of those aspects, but you should be really open to learning about them. Once you've gotten your feet under you and understand the domain well enough, we'd like you to mentor junior engineers and help them tackle the task at hand using pragmatic software practices. We're looking for people that are good at their job who are also are interested in elevating the people around them.

This role is unique in that you will be directly supporting our VP of New Product Initiatives. You will dive deep on our architecture, stack, and security elements, especially PCI, to support new and sometimes novel use cases either through logical extensions of our end points or through new end points. You will translate ideas into technical solutions and be able to present those to stakeholders, especially the architecture team. You are excited to push the limits to deliver exciting new features to our customers.

What We're Looking For

  • A track record of delivering well-crafted software
  • A willingness to be a generalist and the curiosity to try new things you've never done before
  • Excitement about building products for Spreedly's customers, who are primarily businesses doing commerce and their developers who are using our API's and toolkits
  • Excellent written communication skills, and a willingness to use them to document your work as necessary
  • Experience with prototyping and stubbing 3rd party partner components
  • Able to work across teams to figure out architecturally viable solutions
  • Unwilling to accept the status quo. Able to challenge limitations with potential solutions
  • The ability to operate autonomously, sorting your own immediate priorities out of the ever-shifting needs of a startup environment
  • Confidence in your ability to learn new tech as necessary. Today we work primarily with Ruby, Rails, Elixir, Phoenix, Riak, Kafka, Postgres, Redis, and Linux ... but are always pragmatically evaluating new languages and tools

What We Offer

  • Competitive salary
  • Outstanding medical and dental benefits (we pay 100% of monthly premiums for employees + families)
  • Life and long-term disability insurance
  • Medical and dependent care FSA
  • Optional vision insurance
  • Open PTO policy
  • Remote friendly work environment. Even our local employees are remote 3 days per week!
  • Tues./Thurs. are in-office days for local employees - the rest of the week employees are free to work wherever they choose
  • Paid lunches on in-office days for local employees
  • Quarterly visits to HQ for remote employees
  • 12 weeks paid Family Leave
  • Matching 401k plan
  • Monthly digital lifestyle stipend 
  • Yearly paid professional development 
This position is open to remote candidates, with the caveat that you must be located in the continental US and able to travel to North Carolina on a quarterly basis for all-hands weeks. Around 25% of our team is already remote, so we're comfortable with distributed teams. However, if you'll be joining us remotely, we'd like for you to also have had some experience working that way.

If you'll be joining us from the RDU area, you'll work out of our office in downtown Durham, NC two days a week, and wherever you fancy the other three days a week.

If this at all sounds interesting, we'd love to hear from you!

Remote applicants must be located in the continental US and have existing US work authorization. No applicants from CA, WA or NY.


Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Spreedly is an equal opportunity employer. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Thank you for your interest in our company, because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
Share this job:
Support Engineer - West Coast
html css saas api Feb 14
Spreedly is a rapidly growing, payments technology firm, with headquarters located in downtown Durham, North Carolina.  We are a stable, growth stage company with a team that enjoys working together and is remote friendly and inclusive. Our culture is based around our dedication to a meaningful work/life balance, and our commitment to that is reflected in the way we've structured the company, as well as the benefits and perks that we offer to employees.

We've developed a powerful infrastructure that is central to the massive and growing payments market. We're growing incredibly fast too. In fact, we just raised $75M from Spectrum Equity. And we're processing over one million transactions per day.

Join us as we continue to build a great financial technology software company in Durham, NC.  We’re hiring innovators like you.

Spreedly is seeking an experienced Support Engineer to join our team, learn all about Spreedly and begin contributing quickly. This will be a remote position open to candidates located in PST or MST states (excluding CA). Our thorough API documentation, ease of implementation, and timely responses are just a few reasons our customers love Spreedly. We are a lean, quickly evolving team that isn’t afraid to reflect on process, approach, and tools to make sure we’re providing the smoothest experience for users in the most efficient way as we scale our team. We will look to you for meaningful feedback on product, user experience, internal processes, and beyond. 

We are looking for a strong communicator who demonstrates the ability to prioritize, present solutions and take initiative. You listen with curiosity and a desire to learn, are patient and can see the big picture. 

A typical day might include running API calls to troubleshoot a customer issue, combing code (a lot of Ruby) to verify product behavior, updating documentation to provide clarity on said behavior, and running scripts to unblock customers. Outside of the queue, you’ll have opportunities to own projects that help our team scale and develop new skills. 

What You'll Do

  • Research and troubleshoot implementation questions and issues, driving self-service where possible
  • Create and maintain documentation to aid in customer education and self-service
  • Assist new customers in the migration of their data to Spreedly
  • Seek out and execute new ways to optimize and automate team processes and responsibilities
  • Track feature requests, deeply understanding the customer use case, value and impact
  • Provide early feedback on feature development, training and documentation
  • Discover, analyze and communicate gaps in the customer experience

We're looking for someone with

  • Experience working with REST APIs, HTML, CSS and Javascript
  • A history of supporting technical customers
  • Excitement for how quality customer interactions drive business growth
  • Superior verbal and written communication skills
  • Ability to thrive and take ownership in loosely structured environments
  • Demonstrated ability to learn new languages and technologies

Nice to have's

  • Web development experience 
  • Experience at a growth stage SaaS company
  • Experience supporting developers
  • Familiarity with the payments industry
When applying, please include a cover letter in the Additional Information section and tell us a little bit about yourself. 

 

What we offer:

-Competitive salary
-Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
-Open PTO policy
-Medical and dependent care FSA
-Life and long-term disability insurance
-Tues./Thurs. in-office days for local candidates in Raleigh/Durham/Chapel Hill area in NC; the rest of the week work from wherever you choose.
-Some positions are open to fully remote work
-Paid lunches on in-office days
-12 weeks paid family leave for all full-time employees
-Company sponsored 401k
-Yearly paid professional development


Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Spreedly is an equal opportunity employer. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Thank you for your interest in our company, because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
Share this job:
Senior Compliance Manager
senior manager Jan 24
Spreedly is a rapidly growing, payments technology firm, with headquarters located in downtown Durham, North Carolina.  We are a stable, growth stage company with a team that enjoys working together and is remote friendly and inclusive. Our culture is based around our dedication to a meaningful work/life balance, and our commitment to that is reflected in the way we've structured the company, as well as the benefits and perks that we offer to employees.

We've developed a powerful infrastructure that is central to the massive and growing payments market. We're growing incredibly fast too. In fact, we just raised $75M from Spectrum Equity. And we're processing over one million transactions per day.

Join us as we continue to build a great financial technology software company in Durham, NC.  We’re hiring innovators like you.

Spreedly is a stable, fast-growing company whose very existence is predicated on security and compliance(PCI-DSS, specifically). We store and process credit card data on behalf of our customers, who are then free to innovate without the full burden of PCI compliance themselves. Due to our global reach, and the nature of the data our customers share, we are also in scope for the expanding collection of data security regulations(looking at you GDPR, CCPA). Due to these regulations, and general best practice, deliberately limiting our usage of PII throughout our applications is essential as we scale, and will be a key responsibility of this role. Security and compliance is a first-class concern at Spreedly.

As such, we're looking for a Compliance Manager to come in and grow our Compliance program at Spreedly. What does this entail? A little bit of everything! Your primary directive will be to manage our various compliance frameworks. This will require detailed project management skills and technical systems knowledge for our annual PCI recertification cycle and very strong written communication skills. You will also be our local subject matter expert on the rapidly multiplying list of regulations which affect operations at Spreedly.  Additionally, you should be able to work with outside auditors in a productive fashion. Marrying the expertise and intents of an outside auditor with internal business constraints to come to pragmatic solutions is a critical aspect to this role.

Requirements

  • Strong project management skills
  • Detail oriented
  • Compelling and concise communication skills, especially written
  • Process-oriented mindset
  • Broad background in at least one of IT, Compliance, and/or Security
  • Willingness to seek out and learn new things
  • Quiet confidence in your ability to learn new technology and skills as necessary
  • Ability to operate semi-autonomously, sorting your own immediate priorities out of the ever-shifting needs of a rapidly growing organization
  • Prior experience with SOC 2 and/or PCI audits would be‘nice to have’


What we offer:

-Competitive salary + equity package
-Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
-Open PTO policy
-Medical and dependent care FSA
-Life and long-term disability insurance
-Tues./Thurs. in-office days; the rest of the week work from wherever you choose.
-Some positions are open to fully remote work, if the candidates live outside of Raleigh/Durham/Chapel Hill area in NC.
-Paid lunches on in-office days
-12 weeks paid family leave for all full-time employees
-Company sponsored 401k
-Yearly paid professional development


Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Spreedly is an equal opportunity employer. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Thank you for your interest in our company, because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
Share this job:
Inside Sales Representative
api Jan 17
Spreedly is a rapidly growing, payments technology firm, with headquarters located in downtown Durham, North Carolina.  We are a stable, growth stage company with a team that enjoys working together and is remote friendly and inclusive. Our culture is based around our dedication to a meaningful work/life balance, and our commitment to that is reflected in the way we've structured the company, as well as the benefits and perks that we offer to employees.

We develop a powerful infrastructure that is central to the massive and growing payments market. We're growing incredibly fast too. In fact, we just raised $75M from Spectrum Equity. And we're processing over one million transactions per day.

Join us as we continue to build a great financial technology software company in Durham, NC.  We’re hiring innovators like you.

Spreedly is growing fast. Really fast. In fact, we just raised $75 million to support our rapid growth. 

We’re looking for a driven, technically-savvy Inside Sales Representative who’s ready for the next challenge. Join a team with a strong product-market fit and a target market that urgently needs Spreedly’s solution to expand their businesses. You’ll join a leading start-up in the massive Financial Technology(Fintech) space. 

At Spreedly, A Better Sales Role

Are you burned out on“100 contacts a day” prospecting? Do you want to sell tech that companies need as a core part of their business? Do you enjoy helping prospects understand how software can help them drive more revenue? If you're a driven sales professional that is comfortable in technical conversations-- let's talk.

The role is an integral part of our sales and marketing process. You’ll qualify our robust inbound lead flow, drive new business through focused outbound, and close business for one of our business lines. You’re bright, inquisitive, and comfortable talking to developers and senior technical leaders through email and phone. If you prefer collaborative over competitive environments, this could be the right position for you.

Spreedly unlocks payments for online merchants. Some of the world's fastest growing merchants rely on our technology to accept payments online.

Key Skills

  • Technical capability: You're comfortable selling an API-driven technology and speaking to developers and product leaders about its value. You don't need to know how to code, but you enjoy working with and aren’t afraid of reading technical documentation.
  • Business savvy: Spreedly's value is core to online merchants. So, you're also selling to senior business people that want to grow their e-commerce revenue globally. You can effectively connect their business needs with the business value of Spreedly.
  • Enjoy complexity: People build really exciting, complex payment systems on top of Spreedly’s API and infrastructure. That needs to motivate you, not intimidate you.
  • Team player: No hoarding. Work and support your peers within sales and across Spreedly in general.
  • Tool friendly: We’ll equip you with great software and tools to get the job done right. Are you comfortable with sales tech?
  • Creative: Be open to trying new things. Suggest ways we could be doing things better
  • Proficient: Understand what you do better than anyone else and bring that skill to Spreedly.
  • Extra Bonus: Spanish language skills
  • You are comfortable attending large conferences and traveling 10-20% of the time
What we offer:

-Competitive salary + equity package
-Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
-Open PTO policy
-Medical and dependent care FSA
-Life and long-term disability insurance
-Tues./Thurs. in-office days; the rest of the week work from wherever you choose.
-Some positions are open to fully remote work, if the candidates live outside of Raleigh/Durham/Chapel Hill area in NC.
-Paid lunches on in-office days
-12 weeks paid family leave for all full-time employees
-Company sponsored 401k
-Yearly paid professional development


Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Spreedly is an equal opportunity employer. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Thank you for your interest in our company, because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
Share this job:
Support Engineer
saas api Jan 07
Spreedly is a rapidly growing, payments technology firm, with headquarters located in downtown Durham.

We develop a powerful infrastructure that is central to the massive and growing payments market. We're growing incredibly fast too. In fact, we just raised $75M from Spectrum Equity. And we're processing over one million transactions per day.

Join us as we continue to build a great fintech software company in Durham, NC.  We’re hiring innovators like you.

Spreedly is seeking an experiencedSupport Engineer to join our team, learn all about Spreedly and begin contributing quickly. We’re a payments API that’s used by developers around the world, so you’ll become a product expert as you support our users.  

Our thorough API documentation, ease of implementation, and timely responses are just a few reasons our customers love Spreedly. We are a lean, quickly evolving team that isn’t afraid to reflect on process, approach, and tools to make sure we’re providing the smoothest experience for users in the most efficient way as we scale our team. We will look to you for meaningful feedback on product, user experience, internal processes, and beyond. 

We are looking for a strong communicator who demonstrates the ability to prioritize, present solutions and take initiative. You listen with curiosity and a desire to learn, are patient and can see the big picture. 

A typical day might include running API calls to troubleshoot a customer issue, combing code to verify product behavior, updating documentation to provide clarity on said behavior, and running  scripts to unblock customers. Outside of the queue, you’ll have opportunities to own projects that help our team scale and develop new skills. 

What You'll Do

  • Research and troubleshoot APIimplementation questions and issues, encouraging self-service where possible
  • Work with partners to ensure optimal integration health for mutual customers
  • Provide early feedback on feature development, training and documentation
  • Seek out and execute new ways to optimize and automate team processes and responsibilities
  • Track feature requests, deeply understanding the customer use case, value and impact
  • Discover, analyze and communicate gaps in the customer experience
  • Create and maintain Help Center and technical documentation to aid in customer education and self-service

We're looking for someone with

  • 3-5+ years of experience supporting customers, including support of a technical product
  • Technical experience with APIs and building integrations between tools
  • Passion and excitement for how quality customer interactions can drive business growth
  • Superior verbal and written communication skills
  • Demonstrated ability to learn new languages and technologies
  • Ability to thrive and take ownership in loosely structured environments

Nice to have's

  • Prior experience at a growth stage SaaS company.
  • Prior experience supporting developers.
  • Prior experience in the payments industry.
  • Knowledge of and experience coding for HTTPS networking, security, web services, JSON or XML
What we offer:

-Competitive salary + equity package
-Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
-Open PTO policy
-Medical and dependent care FSA
-Life and long-term disability insurance
-Tues./Thurs. in-office days; the rest of the week work from wherever you choose
-Paid lunches on in-office days
-12 weeks paid family leave for all full-time employees
-Company sponsored 401k
-Yearly paid professional development


Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Spreedly is an equal opportunity employer. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Thank you for your interest in our company, because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
Share this job:
Mid-Level Software Engineer
ruby linux redis api Jan 07
Spreedly is a rapidly growing, payments technology firm, with headquarters located in downtown Durham.

We develop a powerful infrastructure that is central to the massive and growing payments market. We're growing incredibly fast too. In fact, we just raised $75M from Spectrum Equity. And we're processing over one million transactions per day.

Join us as we continue to build a great fintech software company in Durham, NC.  We’re hiring innovators like you.

Principals only, no recruiters

We’re seeking a mid level Software Engineer to help with the next exciting phase of our growth.

You’ll be spending your time working on the engineering team building functionality for customers. Building product at Spreedly is somewhat unique in that our main product is a payments API used by other developers. So“designing a UI” often means thinking through how you would want a given API to work if you were using it, and when we “work on Javascript”, it’s usually building libraries for other developers to use in their own pages. “Adding a feature for a customer” could mean working through how to securely enable a developer to do something interesting with a credit card number. Super challenging and fun, we think! And since we work with credit card data on a daily basis, thinking about security is a way of life at Spreedly, as is building sustainable processes to keep that information safe (and our auditors happy).

Must Haves

  • The skills required to refactor and add features to a large but reasonably clean codebase.
  • An ability to design components and services with guidance from your senior peers.
  • The ability to operate semi-autonomously, sorting your own immediate priorities out of the ever-shifting needs of a startup environment.
  • A willingness to be a generalist and dig into new things you've never done before.
  • Excellent written communications, and a willingness to use them to document your work as necessary.
  • A quiet confidence in your ability to learn new tech as necessary. Today we work primarily with Ruby, Rails, Elixir, Phoenix, Riak, Kafka, Postgres, Redis, and Linux ... but are always pragmatically evaluating new languages and tools
We're constantly striving to have the fairest and most productive hiring process possible. We want to ensure that every candidate is treated equally and our interactions are designed with that goal in mind. If you want to get a sense for what your application process will look like, we'd encourage you to read the following: Stop Hazing Your Potential Hires and Programming Puzzles Are Not the Answer.

If this at all sounds interesting, we'd love to hear from you!

What we offer:

-Competitive salary + equity package
-Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
-Open PTO policy
-Medical and dependent care FSA
-Life and long-term disability insurance
-Tues./Thurs. in-office days; the rest of the week work from wherever you choose
-Paid lunches on in-office days
-12 weeks paid family leave for all full-time employees
-Company sponsored 401k
-Yearly paid professional development


Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Spreedly is an equal opportunity employer. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Thank you for your interest in our company, because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
Share this job: