Remote Jobs at Udemy

Last Week

Customer Success Manager, APAC
Udemy  
manager saas Aug 07
ABOUT THE ROLE:
We are looking for a Customer Success Manager to partner with customers post-sale to drive adoption and ensure customer satisfaction, growth, and retention.

Our Customer Success Mission
To empower all customers to achieve their business goals through learning so that Udemy is an indispensable resource, and to become a partner our customers adore. We will serve as strategic advisors and provide trusted support. We will be the voice of the customer internally and will foster strong cross-functional partnerships. Our customers’ success will be the engine that drives Udemy’s success.

Our Customer Success Core Values
Strategic mindset
Resourceful
Inspirational
Trustworthy
Collaborative

How We Do It
Our Customer Success Managers are responsible for partnering with our most valued customers, to help them successfully adopt our product (Udemy for Business) and in turn, ensure they meet their business goals.

We love people! We build relationships with learning champions and executives. We can’t wait to get onsite with customers. Internally, our team is close and loves to collaborate. We also put a ton of effort into building tight cross-functional partnerships with other departments at Udemy including Marketing, Product and Sales.

We are revenue-driven. We own renewals and get excited when we identify an upsell opportunity. Our partnership with Sales is tight, and we share a joint passion for meeting and exceeding our goals.

We like going deep and wide. We aren’t yes people, order takers, or ticket triagers. We talk to our customers regularly and aren’t afraid of getting our hands dirty. We use our consultative mindset to help our customers plan their learning strategy, deploy new programs, and measure success. Our customer base is growing quickly, and we leverage the experience and creativity of our team to create new ways to engage and delight our customers.

Here's what you'll be doing:

  • Proactively owning and managing the success of 40-50 strategic Udemy for Business (UFB) customers
  • Developing individual success plans to ensure UFB adoption, expansion and loyalty for each of your customers
  • Consulting with customers on their internal learning and development strategy, and influence leaders to drive change across their organization
  • Creating and implementing engagement strategies to generate awareness and drive usage of Udemy for Business to help customers meet their business objectives
  • Building and maintaining executive level relationships through our role as trusted advisors
  • Renewing customer contracts and partner with sales to develop account expansion strategies to hit upsell targets
  • Implementing and training new customers. Be the onboarding project manager for each customer, and partner with our Solutions Engineers on technical requirements.
  • Working with product management to surface customer requests and help translate customer feedback into product requirements
  • Identifying and introducing customers fit for case studies and media opportunities to our Marketing team Own the creation of internal and customer facing processes, programs and materials to improve the quality and efficiency of our department

We're exciting about you because you have:

  • 3+ years of B2B SaaS customer success, account management, consulting and/or sales experience
  • Experience driving toward a revenue or renewal target and working with mid-market and enterprise level accounts
  • Experience working with HR/L&D customers would be a plus, but not required
  • Requires about 40% travel time
About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
Share this job:
Solutions Engineer, Udemy for Business
Udemy  
java python saas azure api Aug 07
ABOUT THE ROLE:

Udemy is looking for a Sales and Solutions Engineer with excellent communication and organization skills, knowledge and experience with software development practices and techniques, and a passion to help businesses become modern “learning organizations”.  Success requires close collaboration with multiple teams including engineering, design, sales, customer success, support, and a set of diverse stakeholders around the world.  You will need to understand general issues across a wide technical landscape from authentication protocols (e.g. SAML, OIDC, SCIM, OAuth), to assisting customers debug the effects of a corporate web proxy, and supporting our Customer Success team with API-based integration for small and large enterprise customers.  Knowledge of security protocols surrounding handling of personal data is a big plus.  Getting results for our customers and partners is vital, and this role requires someone that will fill the gaps that exist and communicate to technical and non-technical audiences.  And, as the world so often changes around us, you will need to be comfortable in a fast pace and growing business.  

The role reports into the Udemy for Business Sales and Solutions Engineering team, with direct support for Sales, Customer Success, and Customer Support teams. This role will be a remote role in the North East United States. It requires some flexibility to overlap with the business hours of our customers.  Given the diversity of job responsibilities, we expect the person in this role to revel in learning quickly "on the job", and picking up what is needed to get the job done.

Here's what you'll be doing:

  • Serve as technical subject matter expert for customers, and internal teams on all aspects of integration between Udemy for Business and SaaS applications; e.g., via Web Single Sign-On, API and HRIS/LMS integrations, analytics, and reporting data streams.
  • Create code samples, demos, articles and tutorials for a highly technical audience
  • Experience of blogging, technical documentation, and developer outreach.
  • Create/Manage open source projects in partnerships with your Solutions Engineer colleagues.
  • Become a key contributor to Udemy’s community engagement for our UFB customers.
  • Implement and document solutions for integrating Udemy for Business with SaaS applications. 
  • As needed, Support Partners with architecture and deployment of Udemy For Business using Web Service APIs.  
  • Collaborate with the Solutions Engineering and Product teams to improve our integration services.

We're excited about you because you have:

  • 5-7 years of engineering or solution consulting experience in a SaaS organization.
  • Some experience with: Python (Django framework), java, modern JS frameworks (Angular, React), experience working with microservices., understanding of data structures and algorithms, working knowledge of Infrastructure as a Service (IaaS) architecture (e.g., AWS)., experience with popular structured query languages (mysql, postgres, pl/sql).
  • Solid understanding of authentication protocols (e.g., SAML 2.0, SCIM, OAuth/OpenID Connect), Web APIs, SMTP (e.g, SendGrid), DNS (e.g., CloudFlare)  and experience debugging Web applications (e.g., Chrome DevTools).
  • Excellent written and verbal communication skills and a track record of successfully overcoming technical and security objections in customer integrations; problem-solving is in your DNA.
  • An understanding of core security concepts; e.g., SSL/TLS, encryption ciphers, and GDPR data privacy.
  • Self-driven, highly motivated, and able to learn quickly in a fast-growing and dynamic environment.
  • Hands-on experience architecting or deploying Single Sign-On (SSO) with SAML 2.0, OIDC, SCIM, Active Directory, LDAP, OAuth 2, across disparate identity solutions such as Okta, Azure/AD FS, PingOne/PingFederate, OneLogin.
  • Bachelor's degree in Computer Science, or an equivalent degree and experience.
About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
Share this job:
Corporate Account Executive
Udemy  
executive Aug 06
ABOUT THE ROLE:
Account Executives on the Corporate team will prospect, consult, and sell to companies with 200 - 2,000 employees, across all industries. This is a complex and challenging role involving both transactional and longer sales-cycle/strategic deals, across both new business and existing clients. In this role, you will learn to master more complex sales tactics, balance short term vs long term pipeline, and how to effectively source deals from a wide variety of channels.

Here’s what you’ll be doing:

  • Managing full cycle from discovery to negotiation, selling both transactional and multi-year 5 figure deals
  • Building pipeline with prospect companies and current clients through expansion, by setting meetings with HR/L&D and other Line of Business department leaders
  • Driving value to your prospects by identifying business needs and align Udemy’s offering through a strategic evaluation
  • Creating and delivering accurate sales forecasts through strong pipeline management
  • Collaborating with the greater sales team to share best practices and innovate

We’re excited about you because you have:

  • Minimum 3 years relevant closing experience B2B sales experience (SaaS preferred)
  • Strong writing, strategic thinking, ability to prospect efficiently, and strong planning skills
  • Ability to adapt, or willing to learn how to develop a growth mindset
  • Motivated with a competitive drive, eager to learn, and humble
#LI-BT1

About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
Share this job:
Emerging Account Executive
Udemy  
executive Aug 06
ABOUT THE ROLE:
Account Executives on the Emerging team will prospect, consult, and sell to companies globally with up to 200 employees, across all industries. You will learn to “Master the Sale” and become a Udemy product expert in this role through both inbound and outbound opportunities.  Perfecting your core sales skills in this role, will serve as a strong foundation for your career and future Udemy roles. 

Here’s what you’ll be doing:

  • Selling to many types of personas (most common HR, Learning and Development, or Tech/IT)
  • Owning deal cycle from start to finish (discovery call, demo, email follow-up and negotiation), including expanding current Udemy footprint with existing customers 
  • Creating and delivering accurate sales forecasts through strong pipeline management
  • Collaborating with the greater sales team to share best practices and innovate
  • Improving and streamlining your sales process as you learn 

We’re excited about you because you have:

  • Minimum 2 years relevant closing experience (full sale cycle preferred)
  • B2B sales experience (SaaS preferred)
  • Teamwork and good communication skills a must
  • Ability to adapt, or willing to learn how to develop a growth mindset
  • Humble, and eager to learn and be coached
#LI-BT1

About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
Share this job:

This Month

Enterprise Account Executive
Udemy  
executive Jul 31
Udemy for Business is the leading online training solution for high-growth companies, global organizations and public sector organizations -- and we’re growing like crazy. We’re helping organizations large and small around the globe solve the critical skills gap that teams increasingly face, whether it’s the latest technology, marketing & sales, HR, professional & personal development skills and more. And we’re just getting started.

Come join us! We are looking for Enterprise Account Executives to help us expand our B2B Sales team success.  We offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth.

Udemy for Business Enterprise Account Executives are responsible for developing and closing new and upsell Udemy for Business sales across a range of companies, verticals and geos. 

Responsibilities:

  • Develop and close new and upsell Udemy for Business solution opportunities
  • Develop and execute on account based-selling approach to exceed goals
  • Accurately manage territory sales projections and share best practices with the rest of the team
  • Effectively align the Udemy for Business value to prospect needs through capability demonstrations, evaluations and target-specific initiatives
  • Coordinate and work with Udemy for Business team (Marketing, Product, Customer Success, Legal, key executives) to ensure territory success; customer satisfaction, expansion and retention
  • Make our customers successful!

Required Experience & Skills:

  • We are looking for a highly motivated, over-achieving “hunter and closer” who flourishes in a fast-paced, dynamic environment.  
  • A minimum of 7+ years of closing experience in B2B Enterprise sales (SaaS experience preferred) or equivalent
  • Success in opportunity creation and “full funnel” management of many opportunities
  • Proven history of exceeding targets in selling licenses/products/subscriptions to Enterprise organizations with demonstrated ownership of all aspects of territory management
  • Skilled at negotiating business terms with line-of-business, procurement and/or senior executives
  • Insightful and effective business case and proposal creation
  • Ability to work in a rapidly expanding and changing environment
  • Avid team player and great communication skills a must
  • Remote, WFH experience a plus
About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
Share this job:
Enterprise Account Executive, State Local & Higher Education
Udemy  
executive Jul 31
Udemy for Business is the leading online training solution for high-growth companies, global organizations and public sector organizations -- and we’re growing like crazy. We’re helping organizations large and small around the globe solve the critical skills gap that teams increasingly face, whether it’s the latest technology, marketing & sales, HR, professional & personal development skills and more. And we’re just getting started.

Come join us! We are looking for Enterprise Account Executives to help us expand our B2B State Local & Higher Education (SLED) Sales team success.  We offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth.

Udemy for Business Enterprise SLED Account Executives are responsible for developing and closing new and upsell Udemy for Business sales across a range of public sector organizations, and geos.

** This role will be remote located in the Central United States**

Here's what you'll be doing:

  • Develop and close new and upsell Udemy for Business solution opportunities
  • Develop and execute on account based-selling approach to exceed goals
  • Accurately manage territory sales projections and share best practices with the rest of the team
  • Effectively align the Udemy for Business value to enterprise State and Local, and Education organizational needs through capability demonstrations, evaluations and target-specific initiatives
  • Coordinate and work with Udemy for Business team (Marketing, Product, Customer Success, Legal, key executives) to ensure territory success; customer satisfaction, expansion and retention
  • Make our customers successful!

We're excited about you because you have:

  • We are looking for a highly motivated, over-achieving “hunter and closer” who flourishes in a fast-paced, dynamic environment.  
  • A minimum of 7+ years of closing experience in B2B Enterprise sales in State and Local, and Education organizations (SaaS experience preferred) or equivalent
  • Success in opportunity creation and “full funnel” management of many opportunities
  • Proven history of exceeding targets in selling licenses/products/subscriptions to Enterprise organizations with demonstrated ownership of all aspects of territory management
  • Skilled at negotiating business terms with line-of-business, procurement and/or senior executives; Successful experience working with contract vehicles
  • Insightful and effective business case and proposal creation
  • Ability to work in a rapidly expanding and changing environment
  • Avid team player and great communication skills a must
  • Remote, WFH experience a plus
About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
Share this job:
Enterprise Customer Success Manager, Georgia
Udemy  
manager saas api Jul 30
ABOUT THE ROLE:
We are looking for an Enterprise Customer Success Manager to partner with customers post-sale to drive adoption and ensure customer satisfaction, growth, and retention.

** THIS IS A FULLY REMOTE ROLE **

Our Customer Success Mission
To empower all customers to achieve their business goals through learning so that Udemy is an indispensable resource, and to become a partner our customers adore. We will serve as strategic advisors and provide trusted support. We will be the voice of the customer internally and will foster strong cross functional partnerships. Our customers’ success will be the engine that drives Udemy’s success.

Our Customer Success Core Values
Strategic mindset
Resourceful
Inspirational
Trustworthy
Collaborative

How We Do It
Our Customer Success Managers are responsible for partnering with our most valued customers, to help them successfully adopt our product (Udemy for Business) and in turn, ensure they meet their business goals.

We love people! We build relationships with learning champions and executives. We can’t wait to get onsite with customers. Internally, our team is close and loves to collaborate. We also put a ton of effort into building tight cross-functional partnerships with other departments at Udemy including Marketing, Product and Sales.

We are revenue driven. We own renewals and get excited when we identify an upsell opportunity. Our partnership with Sales is tight, and we share a joint passion for meeting and exceeding our goals.

We like going deep and wide. We aren’t yes people, order takers, or ticket triagers. We talk to our customers regularly and aren’t afraid of getting our hands dirty. We use our consultative mindset to help our customers plan their learning strategy, deploy new programs, and measure success. Our customer base is growing quickly, and we leverage the experience and creativity of our team to create new ways to engage and delight our customers.

Here’s what you’ll be doing:

  • Proactively own and manage the success of a portfolio of enterprise-level Udemy for Business (UFB) customers
  • Develop individual success plans for each customer to ensure UFB adoption, expansion and loyalty across your portfolio of customers
  • Be an expert on the UFB Platform, with a deep understanding of our technology and content
  • Consult with customers on their internal learning and development strategy and challenge leaders to drive change across their organization
  • Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of UFB
  • Build and maintain trusted advisor relationships at the executive level
  • Partner with Sales to develop an account strategy for each Enterprise customer to hit retention and upsell targets
  • Onboard and train new customers. Partner with Implementation Engineers to ensure successful project management and ongoing support of custom features and API integrations.
  • Create a customer feedback loop with product management to surface customer requests and help translate customer feedback into product requirements
  • Partner with marketing to develop customers for case studies and media opportunities
  • Own the creation of internal and customer facing processes, programs and materials to improve the quality and efficiency of the  Customer Success department

We’re excited about you because you have:

  • BA or BS degree
  • Intensely curious, lifelong learner
  • 5-8 years of B2B SaaS customer success, account management, consulting and/or sales experience working with large, enterprise-level accounts (> $150k ACV)
  • Experience working with HR/L&D customers
  • Ability to build and nurture trusted relationships
  • Ability to identify, work and close complex deals
  • Experience developing strategies to increase adoption of technology solutions
  • Basic understanding of concepts related to customer integrations (e.g,, Single Sign-On, APIs, feature customization, etc.)
  • Outstanding verbal and written communication skills
  • Superior project and time management skills; excellent attention to detail
  • Ability to adapt quickly in a fast-paced, start-up environment, but also an interest in helping build sustainable processes
  • Love for teamwork and commitment to building a world-class, enterprise-level global customer experience together


About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
Share this job:
Enterprise Customer Success Manager, Texas
Udemy  
manager saas api Jul 30
ABOUT THE ROLE:
We are looking for an Enterprise Customer Success Manager to partner with customers post-sale to drive adoption and ensure customer satisfaction, growth, and retention.

** THIS IS A FULLY REMOTE ROLE **

Our Customer Success Mission
To empower all customers to achieve their business goals through learning so that Udemy is an indispensable resource, and to become a partner our customers adore. We will serve as strategic advisors and provide trusted support. We will be the voice of the customer internally and will foster strong cross functional partnerships. Our customers’ success will be the engine that drives Udemy’s success.

Our Customer Success Core Values
Strategic mindset
Resourceful
Inspirational
Trustworthy
Collaborative

How We Do It
Our Customer Success Managers are responsible for partnering with our most valued customers, to help them successfully adopt our product (Udemy for Business) and in turn, ensure they meet their business goals.

We love people! We build relationships with learning champions and executives. We can’t wait to get onsite with customers. Internally, our team is close and loves to collaborate. We also put a ton of effort into building tight cross-functional partnerships with other departments at Udemy including Marketing, Product and Sales.

We are revenue driven. We own renewals and get excited when we identify an upsell opportunity. Our partnership with Sales is tight, and we share a joint passion for meeting and exceeding our goals.

We like going deep and wide. We aren’t yes people, order takers, or ticket triagers. We talk to our customers regularly and aren’t afraid of getting our hands dirty. We use our consultative mindset to help our customers plan their learning strategy, deploy new programs, and measure success. Our customer base is growing quickly, and we leverage the experience and creativity of our team to create new ways to engage and delight our customers.

Here’s what you’ll be doing:

  • Proactively own and manage the success of a portfolio of enterprise-level Udemy for Business (UFB) customers
  • Develop individual success plans for each customer to ensure UFB adoption, expansion and loyalty across your portfolio of customers
  • Be an expert on the UFB Platform, with a deep understanding of our technology and content
  • Consult with customers on their internal learning and development strategy and challenge leaders to drive change across their organization
  • Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of UFB
  • Build and maintain trusted advisor relationships at the executive level
  • Partner with Sales to develop an account strategy for each Enterprise customer to hit retention and upsell targets
  • Onboard and train new customers. Partner with Implementation Engineers to ensure successful project management and ongoing support of custom features and API integrations.
  • Create a customer feedback loop with product management to surface customer requests and help translate customer feedback into product requirements
  • Partner with marketing to develop customers for case studies and media opportunities
  • Own the creation of internal and customer facing processes, programs and materials to improve the quality and efficiency of the  Customer Success department

We’re excited about you because you have:

  • BA or BS degree
  • Intensely curious, lifelong learner
  • 5-8 years of B2B SaaS customer success, account management, consulting and/or sales experience working with large, enterprise-level accounts (> $150k ACV)
  • Experience working with HR/L&D customers
  • Ability to build and nurture trusted relationships
  • Ability to identify, work and close complex deals
  • Experience developing strategies to increase adoption of technology solutions
  • Basic understanding of concepts related to customer integrations (e.g,, Single Sign-On, APIs, feature customization, etc.)
  • Outstanding verbal and written communication skills
  • Superior project and time management skills; excellent attention to detail
  • Ability to adapt quickly in a fast-paced, start-up environment, but also an interest in helping build sustainable processes
  • Love for teamwork and commitment to building a world-class, enterprise-level global customer experience together


About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
Share this job:
Enterprise Customer Success Manager
Udemy  
manager saas api Jul 20
ABOUT UDEMY:
Udemy is a global marketplace for learning and teaching online. More than 60 million consumers and several thousand companies around the globe trust Udemy’s technical & soft skills to close the skills gap. Our customers can choose from an extensive portfolio of 150,000 courses taught by 57,000 expert instructors from over 65 countries.
Udemy for Business is a curated solution of business-relevant and technical courses delivered through a simple platform to provide your employees with the most engaging learning experience. Our business is on a growth trajectory that offers fantastic career opportunities. 

We are a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious commitment to delivering the best possible learning and teaching experiences. Udemy’s culture encourages innovation, creativity, passion, and teamwork. Our EMEA business is growing fast and we are looking for an Enterprise Customer Success Manager to join our fantastic business, based remotely within the UK.

Our Customer Success Managers are responsible for partnering with our most valued customers, to help them successfully adopt our product (Udemy for Business) and in turn, ensure they meet their business goals.

We love people! We build relationships with learning champions and executives. We can’t wait to get onsite with customers. Internally, our team is close and loves to collaborate. We also put a ton of effort into building tight cross-functional partnerships with other departments at Udemy including Marketing, Product and Sales.

We are revenue driven. We own renewals and get excited when we identify an upsell opportunity. Our partnership with Sales is tight, and we share a joint passion for meeting and exceeding our goals.

We like going deep and wide. We aren’t yes people, order takers, or ticket triagers. We talk to our customers regularly and aren’t afraid of getting our hands dirty. We use our consultative mindset to help our customers plan their learning strategy, deploy new programs, and measure success. Our customer base is growing quickly, and we leverage the experience and creativity of our team to create new ways to engage and delight our customers.

Here's what you'll be doing:

  • Proactively own and manage the success of a portfolio of enterprise-level Udemy for Business (UFB) customers
  • Develop individual success plans for each customer to ensure UFB adoption, expansion and loyalty across your portfolio of customers
  • Be an expert on the UFB Platform, with a deep understanding of our technology and content
  • Consult with customers on their internal learning and development strategy and challenge leaders to drive change across their organization
  • Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of UFB
  • Build and maintain trusted advisor relationships at the executive level
  • Partner with Sales to develop an account strategy for each Enterprise customer to hit retention and upsell targets
  • Onboard and train new customers. Partner with Implementation Engineers to ensure successful project management and ongoing support of custom features and API integrations.
  • Create a customer feedback loop with product management to surface customer requests and help translate customer feedback into product requirements
  • Partner with marketing to develop customers for case studies and media opportunities
  • Own the creation of internal and customer facing processes, programs and materials to improve the quality and efficiency of the Customer Success department

We're excited about you because you have:

  • BA or BS degree
  • 5-8 years of B2B SaaS customer success, account management or consulting experience working with large, enterprise-level accounts (> $100k ACV)
  • Experience working with HR/L&D customers would be a plus, but not required
#LI-LM1

Our Customer Success Mission
To empower all customers to achieve their business goals through learning so that Udemy is an indispensable resource, and to become a partner our customers adore. We will serve as strategic advisors and provide trusted support. We will be the voice of the customer internally and will foster strong cross functional partnerships. Our customers’ success will be the engine that drives Udemy’s success.

Our Customer Success Core Values
Strategic mindset
Resourceful
Inspirational
Trustworthy
Collaborative

About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
Share this job:

This Year

Commercial Sales Manager, APAC
Udemy  
manager saas Jun 30
ABOUT THE ROLE:
Udemy has a track record of hiring top talent. This role is an exciting one for an experienced and excellent sales leader whereby the successful candidate will get the opportunity to manage and build a team within the Udemy organisation. The successful candidate will be part of a business that has ambitious growth plans based on the current business trajectory. Key to these growth plans will be delivering progressive revenue goals while leading team members the right way.

In this role, you will manage a successful, talented, and engaged commercial sales team in the APAC region while hiring new talent for future growth. You may be required to build the team with the view of working remotely for a period of time.  You will report to the Managing Director of APAC and be a key part of the Udemy for Business APAC leadership team.  The role will be a very interesting one whereby it will require a broad range of skills from people leadership to successfully working in a start-up environment to delivering success in the tech space to hiring fantastic talent and lots of other exciting responsibilities. You need to be passionate about leading people, target driven, keen to be part of a start-up journey, data-driven, detail-oriented, customer-focused, business-minded, and intellectually curious.  You will be required to take a strategic view of the business while rolling up your sleeves in a highly dynamic environment. You need to have a keen eye for talent and be passionate about the development of your people. To be successful, you should pride yourself as a people leader first, but have a strong process-oriented style as well as a positive attitude which you use to influence those around you.

Here's what you'll be doing:

  • Build a remote Comercial Sales, SDR and ADR team
  • Lead a sales team across core sales responsibilities including acquiring clients; up-selling customers, building pipeline; negotiating, and selling Udemy’s proposition. 
  • Help the team to bring potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs.
  • Beat revenue and activity targets on a weekly/monthly/quarterly basis.
  • Accurately forecast new sales pipelines along with add-on bookings.
  • Take an active and regular part in team members’ opportunities.
  • Demonstrate your passion for coaching and developing employees through personal and professional mentorship.
  • Ensure outstanding customer experience is achieved.
  • Analyse the various data points available to determine opportunities for the Account Executives.
  • Communicate job expectations with team members by planning, monitoring, and appraising individual sales results while holding each team member accountable. 
  • Work cross-functionally with Sales/Business Development, Customer Success, Marketing, Content, etc. to drive the business forward
  • Collaborate with sales operations to identify technology, strategies, and processes to better achieve revenue goals.
  • Lead a sales-driven culture in a high energy, dynamic, fun, fast-paced environment

We're excited about you because you have:

  • 5+ years of sales management experience
  • Successful track record of quota attainment both as an individual contributor and Sales Manager
  • Strong understanding of SaaS business and what great looks like
  • Managed and build remote working sales teams
  • A high energy and optimistic team-player with strong organizational and time management skills
  • A passion for hiring, developing, motivating, and retaining highly valued sales reps
  • Competence in liaising with customers at an executive level
  • Strong drive for results, while retaining a focus on consistently delivering a great customer experience
  • Exceptional skills in prospecting, discovery, presentation, buying behaviors, and overcoming objections
  • Proficiency in Salesforce.com and other sales tools
  • Get-it-done mindset: not afraid to roll up your sleeves, getting into the data and analyses yourself, and doing what it takes to get the job done - while also thinking and acting at a strategic level
  • The ability to work effectively in an unstructured environment requiring new perspectives and creative approaches - problem solver
  • Excellent communication and presentation skills, attention to detail, and the skill of dealing with ambiguity
  • Strong team player and supporter
#BT-LI1

About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
Share this job:
Enterprise Account Executive, State Local & Higher Education
Udemy  
executive Jun 08
Udemy for Business is the leading online training solution for high-growth companies, global organizations and public sector organizations -- and we’re growing like crazy. We’re helping organizations large and small around the globe solve the critical skills gap that teams increasingly face, whether it’s the latest technology, marketing & sales, HR, professional & personal development skills and more. And we’re just getting started.

Come join us! We are looking for Enterprise Account Executives to help us expand our B2B State Local & Higher Education (SLED) Sales team success.  We offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth.

Udemy for Business Enterprise SLED Account Executives are responsible for developing and closing new and upsell Udemy for Business sales across a range of public sector organizations, and geos.

** This role will be remote located on the East Coast! **

Here's what you'll be doing:

  • Develop and close new and upsell Udemy for Business solution opportunities
  • Develop and execute on account based-selling approach to exceed goals
  • Accurately manage territory sales projections and share best practices with the rest of the team
  • Effectively align the Udemy for Business value to enterprise State and Local, and Education organizational needs through capability demonstrations, evaluations and target-specific initiatives
  • Coordinate and work with Udemy for Business team (Marketing, Product, Customer Success, Legal, key executives) to ensure territory success; customer satisfaction, expansion and retention
  • Make our customers successful!

We're excited about you because you have:

  • We are looking for a highly motivated, over-achieving “hunter and closer” who flourishes in a fast-paced, dynamic environment.  
  • A minimum of 7+ years of closing experience in B2B Enterprise sales in State and Local, and Education organizations (SaaS experience preferred) or equivalent
  • Success in opportunity creation and “full funnel” management of many opportunities
  • Proven history of exceeding targets in selling licenses/products/subscriptions to Enterprise organizations with demonstrated ownership of all aspects of territory management
  • Skilled at negotiating business terms with line-of-business, procurement and/or senior executives; Successful experience working with contract vehicles
  • Insightful and effective business case and proposal creation
  • Ability to work in a rapidly expanding and changing environment
  • Avid team player and great communication skills a must
  • Remote, WFH experience a plus
About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
Share this job:
Enterprise Account Executive DACH, Udemy for Business
Udemy  
executive saas Apr 16
ABOUT UDEMY
Udemy is a global marketplace for learning and teaching online. More than 50 million consumers and several thousand companies around the globe trust Udemy’s technical & soft skills to close the skills gap. Our customers can choose from an extensive portfolio of 150,000 courses taught by 57,000 expert instructors from over 65 countries.
Udemy for Business is a curated solution of business-relevant and technical courses delivered through a simple platform to provide your employees with the most engaging learning experience. Our business is on a growth trajectory that offers fantastic career opportunities. We are a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious commitment to delivering the best possible learning and teaching experiences. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other on a daily basis.
Founded in 2010, Udemy is privately owned and headquartered in San Francisco with our EMEA headquarters based in Dublin city centre. Our EMEA business is growing fast and we are looking for great people to join our fantastic business. Our sales teams are rapidly expanding whereby we are hiring in Dublin and in the larger markets in EMEA to support our Commercial business growth.

ABOUT THE ROLE:
Udemy has a track record of hiring top talent. This role is an exciting one for an experienced and excellent Enterprise Account Executive whereby the successful candidate will get the opportunity to help build out a market for Udemy for Business in the DACH region. The successful candidate will be part of a business that has ambitious growth plans based on current business trajectory. Key to these growth plans will be delivering progressive revenue goals and building out an Enterprise business in the major EMEA markets.
In this role you will help lead the charge on the ground in the DACH region, based remotely in a home working capacity with some business travel to customers. You will have the opportunity to help Enterprise organisations in the region in their quest to train and upskill their employees in this dynamic world. You will report to and work closely with the EMEA Enterprise Sales Director and be a key part of the Udemy for Business EMEA commercial team. The role will be a very interesting one whereby it will require a broad range of skills from relationship building to full sales cycle to cross functional collaboration, and so on. If you are passionate about Enterprise sales, highly successful, passionate about customers, intellectually curious and keen to work for an exciting scale-up business maybe this role is for you?

Key Responsibilities:

  • The first Enterprise Account Executive in the DACH region for our Udemy For Business organisation.
  • Build out an Enterprise customer base and help ignite the overall region in terms of Revenue growth.
  • Help manage the relevant inbound leads through the full sales cycle.
  • Ensure a strong and consistent outbound cadence with a view to bringing multiple new Enterprise logos to Udemy.
  • Beat revenue and activity targets on a weekly/monthly/quarterly basis.
  • Accurately forecast new sales pipelines along with add-on bookings
  • Lead the charge in the region and across core sales responsibilities including acquiring clients; up-selling customers, building pipeline; negotiating and selling Udemy’s proposition.
  • Bring potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs.
  • Ensure an outstanding customer experience is achievedAnalyse the various data points available to determine opportunities within the region.
  • Work cross-functionally with Sales/Business Development, Customer Success, Marketing, Content, etc. to drive the business forwardCollaborate with the leadership team and sales operations to identify strategies, and processes to better achieve revenue goals.
  • Develop and execute account plans to deliver quarterly revenue goals.

  • #LI-LM1

Minimum Expectations for Success:

  • At least 12 years relevant sales experience.
  • Significant experience selling into large Enterprise organisations (full sales cycle).
  • Significant experience and competence developing relationships at C-Level
  • Exceptional skills in prospecting, discovery, presentation, buying behaviours, and overcoming objections
  • Proven track record of a successful out-bound cadence
  • Successful track record of quota attainment as a senior individual contributor
  • Strong understanding of SaaS business and what great looks like
  • A high energy and optimistic team-player with strong organizational and time management skills
  • Strong drive for results, while retaining a focus on consistently delivering a great customer experience.
  • Proficiency in Salesforce.com and other sales tools
  • Get-it-done mindset: not afraid to roll up your sleeves, getting into the data and analyses yourself and doing what it takes to get the job done - while also thinking and acting at a strategic level.
  • Excellent communication and presentation skills, attention to detail and the skill of dealing with ambiguity
  • Strong team player and supporterAbility to work in a fast-growing and dynamic environment.


About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
Share this job:
Enterprise Customer Success Manager
Udemy  
manager saas api Mar 11
Our Customer Success Managers are responsible for partnering with our most valued customers, to help them successfully adopt our product (Udemy for Business), to grow our footprint in the accounts, and in turn, ensure they meet their business goals.

We love people! We build relationships with learning champions and executives. We can’t wait to get onsite with customers. Internally, our team is close and loves to collaborate. We also put a ton of effort into building tight cross-functional partnerships with other departments at Udemy including Marketing, Product and Sales.

We are revenue driven. We own renewals and get excited when we identify an upsell opportunity. Our partnership with Sales is tight, and we share a joint passion for meeting and exceeding our goals.

We like going deep and wide. We aren’t yes people, order takers, or ticket triagers. We talk to our customers regularly and aren’t afraid of getting our hands dirty. We use our consultative mindset to help our customers plan their learning strategy, deploy new programs, and measure success. In this role, we are also looking to increase our value in each account by expanding our license base significantly.  Our customer base is growing quickly, and we leverage the experience and creativity of our team to create new ways to engage and delight our customers.

Here's what you'll be doing:

  • Proactively own and manage the success of a portfolio of enterprise-level low spend Udemy for Business (UFB) customers
  • Identify opportunities to grow the account, focusing on running expansion “plays” defined to uncover additional opportunities for Udemy usage
  • Develop individual success plans for each customer to ensure UFB adoption, expansion and loyalty
  • Be an expert on the UFB Platform, with a deep understanding of our technology and content
  • Consult with customers on their internal learning and development strategy and challenge leaders to drive change across their organization
  • Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of UFB
  • Build and maintain trusted advisor relationships at the executive level
  • Partner with Sales to develop an account strategy for each Enterprise customer to hit retention and upsell targets
  • Onboard and train new customers. Partner with Implementation Engineers to ensure successful project management and ongoing support of custom features and API integrations.
  • Create a customer feedback loop with product management to surface customer requests and help translate customer feedback into product requirements
  • Partner with marketing to develop customers for case studies and media opportunities
  • Own the creation of internal and customer facing processes, programs and materials to improve the quality and efficiency of the Customer Success department

We're excited about you because you have:

  • 5-8 years of B2B SaaS customer success, account management or consulting experience working with large, enterprise-level accounts with a focus on growth
  • Experience working with HR/L&D customers would be a plus, but not required
  • The ability to grow low spend accounts so that we are delivering the highest value to these accounts
About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
Share this job:
Mid Market Account Executive
Udemy  
executive Feb 13
Remote opportunity in Florida.

ABOUT THE ROLE:
We are looking for a Mid Market Account Executive to help us further grow our B2B Sales team to new heights. We offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth.

Udemy for Business Mid Market Account Executives are responsible for developing and closing new Udemy for Business sales across a range of companies, verticals and geos.  

We are looking for a highly motivated, over-achieving “hunter and closer” who flourishes in a fast-paced, dynamic environment.

For this role, we offer relocation assistance for people joining us from a different state.

Here’s what you’ll be doing:

  • Prospecting, developing, and closing new Udemy for Business platform customers
  • Developing and executing on account plans to deliver on revenue goals
  • Creating and delivering sales forecasts, updates and share best practices with the rest of Sales
  • Selling the Udemy for Business vision to prospects through product demonstrations and target-specific initiatives
  • Coordinating and working with Udemy for Business team (Marketing, Product, Customer Success, key executives) to ensure customer satisfaction and retention
  • Make our customers successful
  • Navigating a customer through a 90-day sales cycle
  • Navigating contracts

We’re excited about you because you have:

  • A minimum of 4+ years of closing experience
  • B2B sales experience (SaaS experience preferred) or equivalent
  • A history of selling licenses/products/subscriptions to companies of varied sizes across complex organization structures with demonstrated ownership of all aspects of territory management
  • Skilled at negotiating business terms with line-of-business, senior management and/or C-level executives
  • Ability to work in a rapidly expanding and changing environment
  • Teamwork and good communication skills a must
#LI-KQ1

ABOUT UDEMY
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

UDEMY IN THE NEWS
Share this job:
Enterprise Account Executive
Udemy  
executive c Feb 06
ABOUT THE ROLE
Udemy for Business is the leading online training solution for high-growth companies, and we’re growing like crazy. We’re helping companies large and small around the globe to solve the critical skills gap that teams increasingly face, whether it’s the latest technical skills, marketing & sales, HR and compliance training, soft skills and more. And we’re just getting started.

Come join us!

We are looking for Enterprise Account Executives to help us further grow our B2B Sales team to new heights.  We offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth.

Udemy for Business Enterprise Account Executives are responsible for developing and closing new Udemy for Business sales across a range of companies, verticals and geos.  

** This is a remote based role managing the Midwest territory **

Here's what you'll be doing:

  • Prospect, develop, and close new Udemy for Business platform customers
  • Develop and execute on account plans to deliver on revenue goals
  • Create and deliver sales forecasts, updates and share best practices with the rest of Sales
  • Sell the Udemy for Business vision to prospects through product demonstrations and target-specific initiatives
  • Coordinate and work with Udemy for Business team (Marketing, Product, Customer Success, key executives) to ensure customer satisfaction and retention
  • Make our customers successful!

We're excited about you because you have:

  • A minimum of 5+ years of closing experience with on-target, B2B sales experience (SaaS experience preferred) or equivalent
  • A highly motivated, over-achieving “hunter and closer” who flourishes in a fast-paced, dynamic environment.  
  • A history of selling licenses/products/subscriptions to companies of varied sizes across complex organization structures with demonstrated ownership of all aspects of territory management
  • Skilled at negotiating business terms with line-of-business, senior management and/or C-level executives
  • Ability to work in a rapidly expanding and changing environment
  • Teamwork and good communication skills a must
#LI-BT1

ABOUT UDEMY
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).


Udemy in the News:
Share this job:
Enterprise Account Executive
Udemy  
executive c Feb 04
ABOUT THE ROLE
Udemy for Business is the leading online training solution for high-growth companies, and we’re growing like crazy. We’re helping companies large and small around the globe to solve the critical skills gap that teams increasingly face, whether it’s the latest technical skills, marketing & sales, HR and compliance training, soft skills and more. And we’re just getting started.

Come join us!

We are looking for Enterprise Account Executives to help us further grow our B2B Sales team to new heights.  We offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth.

Udemy for Business Enterprise Account Executives are responsible for developing and closing new Udemy for Business sales across a range of companies, verticals and geos.  

** This is a remote based role managing the New York City territory **

Here's what you'll be doing:

  • Prospect, develop, and close new Udemy for Business platform customers
  • Develop and execute on account plans to deliver on revenue goals
  • Create and deliver sales forecasts, updates and share best practices with the rest of Sales
  • Sell the Udemy for Business vision to prospects through product demonstrations and target-specific initiatives
  • Coordinate and work with Udemy for Business team (Marketing, Product, Customer Success, key executives) to ensure customer satisfaction and retention
  • Make our customers successful!

We're excited about you because you have:

  • A minimum of 5+ years of closing experience with on-target, B2B sales experience (SaaS experience preferred) or equivalent
  • A highly motivated, over-achieving “hunter and closer” who flourishes in a fast-paced, dynamic environment.  
  • A history of selling licenses/products/subscriptions to companies of varied sizes across complex organization structures with demonstrated ownership of all aspects of territory management
  • Skilled at negotiating business terms with line-of-business, senior management and/or C-level executives
  • Ability to work in a rapidly expanding and changing environment
  • Teamwork and good communication skills a must
#LI-BT1

ABOUT UDEMY
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).


Udemy in the News:
Share this job: