Program Manager - Marketplace

Jul 23 2020
Full Time

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Atlassian is seeking a Program Manager to boost the effectiveness of our teams by leading key technical programs, championing delivery success, and operationalizing the product development processes in order to make our delivery teams hum with efficiency.

R&D Program Managers at Atlassian build trusted networks, seek clarity and serve as the grease and the glue to ensure teams deliver complex cross-functional programs as seamlessly as single team projects.
As the ideal Program Manager, you are a dynamic individual who thrives in making order out of chaos. Alongside leaders and colleagues in the Program Management team, you will develop and apply practices, plays, and agile frameworks, to build pathways for autonomous, empowered, and lasting teams.

Marketplace is the "App Store" of Atlassian: our team helps developers around the world build apps that extend & improve our products (Jira & Confluence) and then share them with other Atlassian users. As a Program Manager for the Marketplace within our Ecosystem team, you will understand the 'why' behind strategic plans and manage work to execute on them. You will guide reporting mechanisms, craft communications for various audiences (including executives), set processes for cross-team projects, and/or jump into a team to help connect and unblock teams.
To be successful in this role you will be able to engage with many cross-functional teams (with many varying perspectives!) and keep them aligned to satisfy the strategic plan. You will need to deeply understand Atlassian's priorities, and relate them to company level business goals. You are a center of team spirit, and you craft and implement pathways to up-level the teams working toward a common strategy.
Does this sound exciting to you? You might be the person we're looking for.

You Will:
Ensure the Marketplace team in Bengaluru is planning and setting the right goals, and executing on those goals efficiently with good tracking and reporting methods.
Run priority strategic projects, which focus on technical delivery on the Marketplace, as well as commercial pricing projects and Marketplace partner projects specifically contributing to vendor success.
Apply good project management discipline to projects across Marketplace, focussing on building plans, good stakeholder engagement, dependency management and risk & issue management.
Ensure that the Marketplace team in Bengaluru has a smooth operating engine, by helping with communications across the department and with the leadership team (e.g. town halls & leadership meetings.)
Coach, assist and facilitate teams to enable them to continue to grow and be even more effective.
Work with the wider Ecosystem team in Sydney on the Marketplace team needs to help set up the team for success and contribute to the overall success of the Ecosystem team.

About you:
You love running complex, technical, cross-functional projects in a fast-paced environment with many moving parts
You are able to effectively and collaboratively identify and synchronize project interdependencies across multiple teams, and navigate risks and change along the way
You are an excellent collaborator and communicator that can expertly influence change across teams
You’re a coach, a facilitator, and a multiplier, passionate about software product teams, with a focus on teamwork and how we can work better together
You are able to prioritize and ask the right questions
You promote a healthy decision-making culture
You know when to run with something on your own and when to ask for help
You are adept in dealing with ambiguous situations and know how to create order out of chaos

On your first day, we'll expect you to have:
You have 5+ years of relevant professional experience, demonstrating success as a Program Manager within globally distributed R&D teams.
An ability to mediate and make pragmatic compromises, and help set priorities appropriately amongst stakeholders and team members across product, engineering, and design 
A track record of setting appropriate expectations, crisp execution, and on-time delivery 
You have the ability to balance priorities among the long-term vision and short-term execution strategy.
You value a smooth operation and have experience in diagnosing paint points for teams, moving them to good, and going the extra mile to ensure they are great.
You are familiar with Agile methodologies and are able to draw upon best practices, patterns and agile frameworks to build pathways for autonomous, empowered, and lasting teams for a Future Atlassian.
You are comfortable with change and ambiguity, and can creatively think on your feet to adapt.
Attention to detail: a successful history of closing loops and delighting customers
Excellent verbal and written communication skills adjusted for different audiences
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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