IT Business Systems Analyst

mongodb mysql postgresql
Sep 09 2020

Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and Maria DB to open source users globally.

Percona is remote-first and globally dispersed; we have 250 people in almost 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more. 

Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.

The mission of the IT Business Systems Analyst is to provide business support to a strongly technical IT team. This individual will perform Project management, Stakeholder coordination, and Agile/Scrum type work. A successful candidate will be able to gather and translate requirements into tangible technical deliverables to be built or purchased, as well as develop strong stakeholder relationships and a good sense of prioritization. A strong candidate will have both technical and business experience and be able to combine their experience, industry best practices, and Percona's unique culture and assets to develop clear business and technical solutions.  

What You Will Do

  • Oversee various development efforts around requirements gathering, building stories, organizing sprints, and setting priorities
  • Act as project coordinator / manager for various key IT projects and initiatives
  • Organize and curate our list of Services.  Develop a master database of Services and support ITSM functions.  Help establish a list of business stakeholders for each and act as an integration point between them, IT, and external vendors as applicable
  • Identify and research "next steps" improvements for our overall department practices, tooling, etc.  Bring existing IT experience and best practices

Your Experience

  • 3-5 years IT technical experience
  • 1-2 years experience with common IT methodologies (ITSM, ITIL, Agile, Scrum, etc.)
  • Solid grasp of how business and technology overlap
  • Problem Solving expertise
  • Communication of business needs to technical people and vice-versa
  • Strong English Communication
  • Strong Organizational skills / Self Management
  • Ability to take the best of IT methodologies without becoming rigid

What Will Make You Stand Out

  • IT Business Analysis background
  • Experience working with external vendors
  • Project / Agile management
  • Software requirements specification experience
  • People management
  • Remote work experience
  • ServiceNow experience
  • Open Source technologies
This position will report to Percona's Director of IT.  The position is remote work from home, with flexible working hours that can overlap the US/Eastern time zone for at least 5 hours a day.  Candidates should be able to travel to the US and internationally as needed.  
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