Systems Engineer - Observability

golang python linux cloud aws
Jan 04 2021
Full Time

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Get a kick out of working with data at scale and providing solutions for others?
Come join us in Observability where we are responsible for managing the services that power real-time monitoring, logging, tracing and alerting for teams at Atlassian.
Work closely with numerous teams to help them understand what data should be collected and how it should be interpreted. Ensure we can predict issues / outages before they occur and detect them faster when they do.
By providing ongoing education for engineers, and by building visibility tools and systems, we enable teams to evolve their monitoring as their services change. Our work helps to ensure a reliable and consistent user experience by allowing teams to understand how their products and services are performing on a global scale around the clock. Our complete offering of services is listed in Atlassian Observability Stack.

On your first day, we'll expect you to have:

  • Experience in managing cloud infrastructure platforms, particularly AWS (ex. RDS, EC2, S3).
  • Experience in automation/config-as-code such as Ansible, Terraform, CloudFormation.
  • Development experience or interest in languages such as Python, Golang or Java
  • Advanced experience and knowledge of Linux Operating Systems

We want you to have:

  • A knowledge of the monitoring, tracing & logging industry & tools
  • Ability to balance reactive and proactive work
  • Interest in supporting others get more done
More about our team

All members of the Observability team are expected to be across development and infrastructure and able to deliver in both. With our squad approach to delivery. One month you could be head down in the technical details of one of our systems, and the next month helping our internal users not shoot themselves in the foot by using our tools incorrectly. We expect you to be able to take on both throughout the year. Some of the challenges you’ll be faced with is running the Southern Hemisphere’s largest Splunk installation, a metrics system that handles 85M metrics per seconds, liaising with multiple vendors to ensure we stay on top of what they are offering, or working on a data pipeline that handles hundreds of TB of data in a single day.
Commonly known as the most interesting and fun team within Atlassian and with the best t-shirts, Observability plays as hard as we work. We live in the tightly run development world as well as the chaos that is managing systems. We move from bug to production as quickly as you can code it (and provide the graph to prove it).

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Apply Now
Share this job: