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Feb 23rd, 2021

Senior Product Designer, Lifecycle

Full Time

About Loom:
Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 9M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.

Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.

Loom Design:
Design is a vital organization at Loom. By radically improving the experience of recording and sharing quick video messages, we are creating a new and more humane way of communicating at work. This requires us to think big and to discover and explore uncharted territory. That's why we're focused on building a diverse, and resilient design organization, full of talented people who love feedback and collaboration. Loom is a remote-first company, and Design is no exception: we're hiring the best Designers, Researchers, and Writers from around the world, wherever they are. 

The Role:
We're hiring a Senior Product Designer to help design the future of Loom. Lifecycle Product Designers work on the growth of viewers, creators, and teams — empowering millions of people to communicate faster and more effectively at work. You'll work on things like new user onboarding and team expansion. You'll partner with every product team across Product, Design, and Engineering to help drive activation, engagement, and team expansion.

Your Responsibilities:

  • Design engaging and educational onboarding experiences that give people the confidence, context and understanding to record and share their first Looms
  • Help own and drive our core metrics for activation and engagement
  • Be a key part of a well-rounded team of Design, PM and Engineering
  • Contribute to the Lens Design System
  • Work cross-functionally with Product and Engineering partners to represent the design team, and give feedback in critique, roadmapping, sprint planning, and product and design Slack channels
  • Help recruit and interview new Product Designers, and actively improve our inclusive design hiring process

What We're Looking For:

  • Experience in Product Design organizations that have shipped software to users, working closely with Product and Engineering teammates to develop the strategy and rationale for features
  • A demonstrable facility with data, conducting and measuring product design experiments, and a passion for setting and achieving OKRs and metrics that materially impact the business
  • An outstanding portfolio, with presentable case studies showcasing a foundation in typography, interaction and visual design, product sense, and idea generation
  • A learning and growth mindset: We’re an early-stage startup, and we’re growing quickly. Our team size and our design process will evolve and change many times over the next few years. We strive to continuously improve, iterate, and integrate what we learn — from our work and with each other.
  • Experience with prototyping as a means to explore and convey design solutions
  • Empathy and resilience: empathy for our customers, to build a product and a service they’ll love. Empathy for our coworkers, to build a workplace we’ll love. Resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your thinking and your work.
  • Excellent written, verbal, and storytelling skills
Perks at Loom:
* Competitive compensation and equity package
* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)
* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
* Healthcare reimbursement (for International employees) 
* Life, AD&D, Short and Long Term Disability Insurance
* 401(k) with 4% company matching
* Professional development reimbursement
* Mental health and wellness reimbursement
* Gym reimbursement
* Unlimited PTO 
* Paid parental leave
* Remote work opportunities 
* Home office & technology reimbursement

Loom = Equal Opportunity Employer:
We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.

We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.