See all jobs
Mar 17th, 2021

Staff Product Manager, Platform

Full Time

About Loom:
Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 9M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.

Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.

The Role:
We’re looking for an experienced platform PM who loves working with engineers and influencing teams across the company to build a strong platform. You will identify the largest opportunities, forge and build relationships with external stakeholders, gather requirements, and work closely with engineering to build and maintain SDKs and other technical investments that will serve the entire Loom ecosystem. In this role, you will also be responsible for setting up and leading strong operational practices that support the use of our SDKs. A highly collaborative role, you will work closely with BD, Marketing, Support, Success, and Sales teams.

Your Responsibilities:

  • You’ll develop the product vision, strategy, and roadmap for Loom partners to deploy a suite of Loom SDKs
  • Talk with partners to help define the roadmap and ensure we are building the right stuff
  • Clearly define and communicate product requirements
  • Drive prioritization for new feature development
  • Work cross functionally with Loom's design, engineering, growth, and sales teams to develop concepts and troubleshoot issues
  • Help the team define and track key success metrics
  • Collaborate with marketing on messaging, positioning and GTM plans

What We're Looking For:

  • You believe deeply in the power of video and it's ability to transform communication at work
  • 7+ years of product management experience
  • You have a track record of building platform products at scale that unlock new product features and use cases
  • You know when to use data to guide you and when it's time to go with your gut
  • You're an excellent communicator, both written and verbal
  • You're a natural leader, both of yourself and your team
  • You thrive in an ambiguous environment with a high degree of autonomy

Nice to Have:

  • Computer Science or engineering background
  • Experience with subscription software and freemium products, additional plus if horizontal SaaS
  • Experience at best in class consumer company that created a new communication behavior
  • Experience working in a start-up or similar fast-paced, scrappy environment
  • Technical background or technical fluency
  • Comfortable presenting to large groups of people
Perks at Loom:
* Competitive compensation and equity package
* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)
* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
* Healthcare reimbursement (for International employees) 
* Life, AD&D, Short and Long Term Disability Insurance
* 401(k) with 4% company matching
* Professional development reimbursement
* Mental health and wellness reimbursement
* Gym reimbursement
* Unlimited PTO 
* Paid parental leave
* Remote work opportunities 
* Home office & technology reimbursement

Loom = Equal Opportunity Employer:
We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.

We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.