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Mar 29th, 2021

People Operations Lead

Full Time

About Loom:
Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 9M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.

Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.

The Role:
As a People Operations Lead at Loom, you will be the operational backbone of the People team supporting Loommates all over the world. You will manage the systems and processes that are critical to providing a great employee experience. You will be the first point of contact for Loommates globally helping them navigate our various People programs. You will join our growing People team and work closely with partners in Finance, Workplace, IT and Legal.


  • Oversee onboarding and offboarding for global employee base
  • Manage our HRIS ensuring data integrity, reporting and record-keeping
  • Develop and maintain documentation for manager and employee self-service
  • Respond and resolve requests from Loommates on all People Programs (Perks & Benefits, Trainings etc.)
  • Create reports, dashboards, and metrics to drive decision-making
  • Assist in audits and compliance reporting
  • Partner with our Payroll team and be the point of contact for submitting any updates (compensation changes, state benefits coordination etc.) ahead of payroll processing

What We're Looking For:

  • 3-5 years of experience in People Operations within a high-growth environment
  • Familiarity with multiple HR areas including HRIS, Payroll, Benefits and Compliance
  • Systems and process orientation with excellent attention to detail
  • Comfort in analyzing data and metrics
  • Empathetic, mature and employee-oriented in communication
  • Experience with distributed and international teams a plus
Perks at Loom:
*Competitive compensation and equity package
*99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)
*Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
*Healthcare reimbursement (for International employees)
*Life, AD&D, Short and Long Term Disability Insurance
*401(k) with 4% company matching
*Professional development reimbursement
*Mental health and wellness reimbursement
*Gym reimbursement
*Unlimited PTO
*Paid parental leave
*Remote work opportunities
*Home office & technology reimbursement

Loom = Equal Opportunity Employer
We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.

We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
Apply now