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Nov 5th, 2021

Security Compliance, Senior Analyst

Full Time

About Loom
Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.

Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.

The Role
Loom is looking for a Senior Analyst who will be critical in developing and scaling Loom's compliance processes. As an early member of the Compliance team, you will tackle both operational and security compliance initiatives. We are looking for an individual who has a collaborative problem-solving approach, strong interpersonal skills, and is comfortable working in a fast paced environment.

We are currently hiring remotely in the United States and Canada

Your Responsibilities

  • Own and manage the third party risk management program by leading vendor due diligence reviews and performing ongoing monitoring of vendors
  • Contribute to the development of customer-facing materials, covering topics related to security, compliance, and audit results
  • Lead the response to customer security questionnaires and inquiries about our security and compliance program
  • Act as a subject matter expert for applicable compliance standards and be a valued cross-functional partner to revenue, product, engineering, and operation teams
  • Support external compliance assessments of our security program and partner with external auditors and internal stakeholders

What We're Looking For

  • 3+ years of experience in an security compliance, IT audit, or information security assurance role
  • Track record of taking initiative, having the ability to work independently, and be comfortable thriving in ambiguity
  • Excellent leadership, organizational, interpersonal, verbal and written communication, and problem solving skills
  • Familiarity with a broad range of technical concepts relevant to cloud service providers: information security, logical access, agile development, network security, availability, and privacy
  • Experience implementing some of the following frameworks and standards: SOC 2, ISO 27001, HIPAA, or GDPR
How We Work
Freedom and Flexibility: At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.

Engaging Workday: The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.

Work-Rest Balance: The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.

Social Connection: Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.

Perks at Loom
Competitive compensation and equity package
99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)
Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
Healthcare reimbursement (for International employees)
Life, AD&D, Short and Long Term Disability Insurance
401(k) with 4% company matching
Professional development reimbursement
Mental health and wellness reimbursement
Gym reimbursement
Unlimited PTO
Paid parental leave
Remote work opportunities
Home office & technology reimbursement

Loom = Equal Opportunity Employer
We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.

We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

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