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Nov 15th, 2021

People Partner, GTM

Full Time

About Loom
Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.

Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.

The Role:
As a Senior People Partner at Loom, you will be reporting to the Director of People and responsible for being the strategic thought partner to key go-to-market (GTM) business leaders to drive strategic initiatives within the GTM organizations. In partnership with the Director of People Operations, you will be working with GTM executives to shape growth and development plans with the goals of driving engagement and retention through coaching and mentorship. You will also have the opportunity to partner with the People team to drive and execute program development and change management initiatives that will impact the GTM org and beyond.

* We are currently hiring remotely in the United States and Canada

Your Responsibilities

  • Build trusted relationships with managers and leaders, providing deep insights to help them see around corners.
  • Develop and maintain in-depth understanding of business units' short- and long-range business strategies and resource needs.
  • Provide strategic business partnership, thought leadership, and coaching to all levels of the business unit.
  • Act as a people and culture champion and change agent.
  • Provide leadership on designing organizational structures and workforce planning, compensation strategies, talent development and succession planning
  • Demonstrates advanced knowledge of employment law, using good judgement while balancing the needs of the business when providing practical recommendations
  • In partnership with leadership, proactively plan for, design and deliver applicable People programs for the teams you support.
  • Where applicable, assist with or independently deliver training programs for your functional groups.
  • Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
  • Manage and resolve complex employee relations issues, and conduct effective, thorough and objective investigations.
  • Analyze trends and metrics in partnership with the broader People team to develop solutions, programs and policies.

What We're Looking For

  • 5+ years applicable experience as an HRBP, partnering with teams in a high growth environment, similar to Loom. Recent HRBP experience supporting Business, Marketing and GTM teams preferred
  • Strong business and HR acumen ability to understand business strategies and use OD, talent management and other HR interventions to translate knowledge into appropriate HR and management actions
  • Effective consulting skills, ability to coach executive leaders, able to present solutions that are heard, understood and supported
  • Adept at communicating to all levels in the organization, earning trust and building credibility
  • Strong collaborator, managing multiple inputs and delivering solutions with a one-team mindset while maintaining a good sense of humor in a complex environment
  • Collaborative, thoughtful HR leader who sees the big picture and is comfortable getting into the details
  • Deep understanding of SaaS businesses and their drivers, practices and appropriate levers to influence towards effective outcomes.
  • Excellent verbal and written communication skills
How We Work
Freedom and Flexibility: At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.

Engaging Workday: The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.

Work-Rest Balance: The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.

Social Connection: Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.

Perks at Loom
Competitive compensation and equity package
99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)
Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
Healthcare reimbursement (for International employees)
Life, AD&D, Short and Long Term Disability Insurance
401(k) with 4% company matching
Professional development reimbursement
Mental health and wellness reimbursement
Gym reimbursement
Unlimited PTO
Paid parental leave
Remote work opportunities
Home office & technology reimbursement

Loom = Equal Opportunity Employer
We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.

We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

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