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Mar 16th, 2022

IT Engineer

Full Time

At Scribd (pronounced “scribbed”), we believe reading is more important than ever. Join our cast of characters as we work to change the way the world reads by building the world’s largest and most fascinating digital library: giving subscribers access to a growing collection of ebooks, audiobooks, magazines, documents, Scribd Originals, and more. In addition to works from major publishers and top authors, our community includes over 1.5M subscribers in nearly every country worldwide.

We’re defining the workforce of the future with Scribd Flex, a program that embraces multiple perspectives while leaning into our belief that no matter where each team member is, we trust them to accomplish our shared business goals. This program lets employees, in partnership with their manager, choose where they work while creating intentional in-person meetings with co-workers that build culture and connect us personally.

Remote employees must have their primary residence in: Arizona, California, Colorado, Delaware, DC, Florida, Hawaii, Iowa, Massachusetts, Michigan, Missouri, Nevada, New Jersey, New York, Ohio, Oregon, Tennessee, Texas, Utah, Vermont, Washington, Ontario (Canada), and British Columbia (Canada).
*This list may not be complete or accurate, and candidates should speak with their recruiter about their specific location for remote work.

As a key member of the IT team you will create quality, customer-focused experiences for the products and services we deliver to our employees. Your mission is to champion automation and productivity: to provide user assistance, manage feature adoption and drive secure integration of information tools and services. This role reports to the Director of IT. 

Day to day, you will:
• Design, build, operate, and maintain a broad variety of technology solutions.
• Integrate new and existing business systems to securely scale our operations.
• Own our corporate identity access management function (corporate directory, SSO, 2FA, secure password management, etc.)
• Ensure endpoint security and compliance by utilizing EPP, MDM, and configuration management tools.
• Partner with Information Security, DevSecOps, and Business System teams to select and implement tools and best practices to create a scalable, compliant IT infrastructure.
• Develop the corporate IT runbook by documenting systems and procedures.
• Serve as an escalation point for the IT help desk 

We’re looking for someone who:
• Has 4+ years of experience in systems engineering and/or IT operations.
• Has experience with the following technologies: Okta, JAMF, Crowdstrike, Google Workspace, Mac OS, Windows, Linux, Github, Atlassian Cloud, AWS, cloud-based directory services (Azure AD or Jumpcloud, for instance), scripting languages (python preferred).
• Incorporates sound engineering principles (requirements gathering, change management, testing, documentation, attention to detail) to construct high quality, scalable solutions.
• Is equally great with people AND with technology.
• Is a problem solver, an architect, and a customer service advocate
Benefits, Perks, and Wellbeing at Scribd

• Healthcare Insurance Coverage: Scribd pays for employee’s Medical, Vision, and Dental premiums and a portion of dependent premiums
• 401k/RSP plans provided, plus company matching with no vesting period
• Professional development: generous annual budget for our employees to attend conferences, classes, and other events
• Quarterly Wellness, Connectivity & Comfort Benefit
• Concern mental health digital platform
• Free subscription to Scribd + gift memberships for friends & family
• Leaves: 12 weeks paid parental leave, company paid short-term/long-term disability plans and milestone Sabbaticals
• Generous Paid Time Off: Paid Holidays, Flexible Sick Time, Volunteer Day + office closure between Christmas Eve and New Years Day
• Company-wide Diversity, Equity, & Inclusion programs which include learning & development opportunities, employee resource groups, and hiring best practices.

Want to learn more? Check out our office and meet some of the team at

Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.

Apply now