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Mar 28th, 2022

Technical Lead - PMM


Are you interested in joining a diverse, global, remote-based company that is well respected in the open-source community? Would you like to be a key influencer and contributor in open source software? 

Percona is searching for a Technical Lead for Percona’s Management and Monitoring (PMM) software. The Technical Lead position is a multi-faceted role, focussed on driving Percona’s reputation and exposure within the database ecosystem and ensuring that Percona remains at the forefront of this arena. As a dynamic, collaborative and thriving company, this position is unique in that it offers a challenging yet rewarding environment. The Technical Lead is expected to wear “many hats” including the ability to positively impact the product strategy and direction from a deliverability and functionality perspective.

This is a technical role with the primary focus being on deep technical knowledge and usability of PMM. Percona Technical Leads play a pivotal role in providing thought leadership and direction to other Global Services teams, customers and the wider open source community. This involves creating internal and public-facing content for knowledge sharing, technical guidance, contributions and influence on product strategy, and product evangelism.

In order to achieve success in this role, the PMM Technical Lead works in a collaborative position with stakeholders from the Sales, Marketing, Global Services, Customer Success, Product Management and Engineering teams to contribute to Percona’s Platform focussed goals.

Essential Functions, Duties and Responsibilities:

  • The below statements are intended to describe the general nature and scope of work being performed by this position.  This is not a complete listing of all responsibilities, duties and/or skills required; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
  • Creation of technical content for consumption by the community as well as Percona subscribers. Blogs, Whitepapers, Knowledge Base articles, webinars and conference talks are all media types that may be used.
  • Support and assist the continual improvement of Percona’s software quality and usability by participating in the product life cycle.
  • Provides direction and guidance on PMM - and broader where appropriate - software product strategy recommending and writing functional specifications for product enhancements, changes or new software products as appropriate
  • Contribute code recommendations in support of the Engineering efforts
  • Follow the latest industry developments and stay up-to-date on corporate competitors
  • Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
  • Supporting the Percona field sales team on strategic, PMM related opportunities
  • Talking at strategically identified conferences throughout the year.
  • Providing support to Global Services teams in relation to complex or escalated customer issues.

ATTRIBUTES

  • Ability to work well with people and communicate effectively both internally and with customers
  • Ability to communicate information to staff members and customers in a clear and concise manner
  • Positive, helpful and supportive
  • Able to work independently with minimal direction
  • Strong work ethic and entrepreneurial approach
  • Accepts feedback from others
  • Communicates clearly and professionally to convey confidence even when under pressure
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Fluent written and verbal English language skills

Minimum Required Qualifications:

  • Expert-level knowledge of Percona’s Management and Monitoring product and related technologies
  • Experience with Grafana, Prometheus, Clickhouse, Promsql. Ability to work remotely
  • Fluent written and spoken English communication skills
  • Professional, customer-service-oriented attitude
  • Strong work ethic and entrepreneurial approachAbility to communicate clearly and professionally under pressure
  • Strong mentoring/coaching skills
  • Ability to work independently with minimal direction
  • Desire to travel internationally and speak at Percona Live and other conferences
  • Demonstrated ability to communicate with Management at Customers/Partners in escalation ownership and management

Bonuses:

  • An ideal candidate will also have one or more of the following:
  • Experience with open-source databases such as PostgreSQL, MongoDB, MySQL, MariaDB
  • Familiarity with Cloud technologies, Kubernetes and DBaaS
  • Software development experience and source-level familiarity
  • Ability to contribute code recommendations in support of the Engineering efforts
About Percona
Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open-source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

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