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Senior Solution Architect
senior linux docker Oct 21
As a Senior Solution Architect, you will leverage technical knowledge to serve as a sales, marketing, and engineering overlay to ensure that Dragos properly positioned to solve our prospective clients/partners unique business challenges. You will also be responsible for providing client/partner feedback and requirements to Dragos’ Marketing, Product Management, & Engineering teams to improve our products and offerings. In conjunction with Sales Account Executives, you will be responsible for conducting in-person and remote product demonstrations and articulating the technical value of Dragos products and offerings.
 

Responsibilities

  • Participate in pre/post sales process to understand customer requirements, technical objectives, & environment
  • Offer consultative recommendations to our customers/clients -for complete awareness of our best practices
  • Perform product demo’s - often tailored to our customer's needs.
  • Provide trade show/conference support
  • Assist sales to select & design the correct solutions & identify future opportunities.
  • Articulate the value & differentiators of Dragos’ solutions & services
  • Proof of Concept deployments, management & troubleshooting/support.
  • Respond to inbound product & services related queries such as requests for information, proposals, & statements of work.
  • Provide feedback & guidance to Product Management based on sales organization, partner, internal & customer generated feedback

Requirements

  • 5+ years’ experience in a pre-sales and/or consultative role
  • 7+ years’ experience in an information/cyber security role
  • Networking experience: TCP/IP, OSI model, & Purdue model
  • Software & Tool familiarity: Linux CLI, Docker, Wireshark/Tshark, TCPdump, NiFi, ELK, & Jupyter
  • Good customer facing demeanor and excellent communication skills.
  • Strong presentation, relationship building, & negotiation skills
  • Ability to function independently to determine proper methods & procedures
  • Relevant certifications: GICSP, CISSP, etc. (preferred, not required)
  • Amenable to fast-paced, high-growth startup environment and culture
  • ICS experience preferred
  • This position will require approximately 70% travel
Our mission at Dragos is to protect the world’s most critical infrastructure from adversaries who wish to do it harm. We help defend industrial organizations that provide us with the tenets of modern civilization: running water, functioning electricity, and safe industrial working environments.
 
We are practitioners who have lived through and solved real security challenges. Our team members have responded to incidents including the Ukraine 2015 power grid attack, analyzed the CRASHOVERRIDE malware responsible for the Ukraine 2016 electric grid attack, analyzed the TRISIS malware responsible for the petrochemical facility attack in 2017, built and led the National Security Agency mission to identify nation-states breaking into ICS, and performed assessments on hundreds of assets around the world.
 
Dragos is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Come join us!
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Python Developer
python django elasticsearch ansible linux java Oct 20

PeopleDoc is looking for experienced and talented web developers who love working with Python, Django, JavaScript, ember.js. PeopleDoc has been growing like crazy during the last 4 years, and hopefully it’s not going to stop! The R&D teams is always in the process of improving our application for our users and supporting the incredible growth of PeopleDoc.

In this role, you will work closely with product owners, UX developers, SRE, DBAs, Support teams, and other web engineers to push forward the implementation of new features while also helping us to scale our platform. As a member of one of our feature teams, you will join a friendly and talented group of python developers, within a dynamic, forward looking company, facing great engineering challenges.

Our stack includes: Python/Django, PostgreSQL, ElasticSearch, Redis, RabbitMQ, Ansible, ember.js, Java/Scala

 Successful candidate will be able to:

  • Design, ship and test new features in collaboration with the Product Team
  • Use your deep understanding of web technologies and APIs to advise on the system's architecture
  • Push your code in production, improve our deployment process and monitor it
  • Analyze, rethink and refactor the code to scale the application
  • Write unit, functional and performances tests
  • Contribute to our OpenSource Projects 

What you bring to the table:

  • The ability to write tested, production grade Python + Extensive SQL skills
  • A solid understanding of Linux development and automation tools (we use Ansible to manage configuration, and you are expected to deploy your own application and features)
  • Like to learn & share, you are passionate and humble about your skills
  • Excellent communication skills. As a team and “international company” we communicate mostly in English
  • JavaScript experience is a big bonus, we use ember.js, and JavaScript everywhere

What we bring to the table ? 

  • A passionate and welcoming team,
  • Team work is in our core values; we learn from each other by pair programming or via extensive code reviews
  • Double screens, supercharged PCs,
  • Croissants every monday,
  • Off-sites, Babyfoot, tennis table and PS4 for the lunch break
  • Open to remote workers

Typical Interview Process:

  • If your application is selected, a Recruiter will reach out to schedule a phone screen with them.
  • If selected to move forward, you will complete a HackerRank Coding Assessment.
  • If you pass, you will either move forward to a technical phone call for an additional screening, OR directly to an onsite interview.
  • Offer stage.
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Technical Support Program Engineer
 
python javascript linux testing Oct 19
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

The Atlassian Marketplace is one of the largest developer app stores globally and has generated over $1 billion in app sales since launching in 2012. Our Marketplace partners have made 100’s of millions of dollars through the Atlassian Marketplace. As a member of the Marketplace Support team, you'll work alongside teammates in Europe, Asia Pacific, and North America enabling our Marketplace Partners to solve customer issues, and manage their ever growing businesses. While you will be working with colleagues from all over the globe, you will in many ways be the master of your own workday. You'll be a perfect fit if you are comfortable with flexible hours, enjoy finding new ways to improve processes, and want to expand your technical knowledge through challenging and interesting projects. Your experience demonstrates that you know how to get things done while ensuring customer satisfaction. You’ll get to review new apps that are submitted to the Marketplace and solve third party Partner issues across many Atlassian products, actively contributing to the expansion of our current support methods.

More about you
- A professional, positive (can-do) attitude.
- A keen eye for detail
- The confidence to voice your opinion and challenge for change where and when it’s needed
- Interest in working collaboratively with a geographically dispersed team
- Very strong communication skills - written and oral, in English.
- Exceptional capacity to prioritise in a fast-paced, dynamic environment.
- The curiosity to learn new skills and enhance your technical knowledge.
Desirable skills
- Bachelors degree plus 2+ years in support, services, and/or as a system administrator for a large developer community
- Experience in testing software applications (Exploratory Testing, Functional Testing etc.)
- Strong triage skills (including issue investigation and resolution, routing requests to subject matter experts, and making use of existing solutions)
- Creative problem solving and logical decision-making with a proven ability to drive projects to completion, manage competing priorities, and maintain an attention to detail
- Strong interpersonal and presentation skills, with the ability to successfully interact with external and internal parties via phone, video conferences, presentations, and written content
Bonus Points
- Experience with Atlassian’s suite of products
- Understanding and use of REST APIs
- Experience with SQL databases
- High level knowledge of Linux and command line interaction.
- Scriptwriting experience (e.g., Python, JavaScript, etc.)
More about our team
The Marketplace Programs team inspires Marketplace Partners to create and optimize the highest quality apps that users rely on every day. We do this by creating and running compelling programs, support and incentives to drive Marketplace Partner commitment to the platform. We're passionate about helping our Partners scale their businesses while minimizing barriers to growth.
This role is highly cross-functional and business/partner-facing, involving coordination across a number of groups within Atlassian including Product Development, Marketing, and Developer Experience. Successful candidates will have a good understanding of developer ecosystems, focus on customer service, impeccable communication skills, strong problem-solving skills, and the ability to use technology to increase productivity.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Database Engineer - MySQL
Percona  
mysql linux cloud aws Oct 16
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as XtraBackup, & MyDumper
  • Experience with HA solutions such as MHA
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skillset with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference and customer visit
  • Excellent written and spoken English and ability to work effectively with English-speaking customers

It's a bonus if you have experience with these:

  • Galera / XtraDB Cluster, & HAProxy
  • Cloud Services such as AWS and RDS or hosting providers like Rackspace
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA Professional Certifications
  • MongoDB
  • PostgreSQL
  •  MyRocks 
  • Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule. A stable internet connection is required.


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Enterprise Support Engineer, DevTools
 
java linux Oct 16
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

This isn't your ordinary Support Engineer role. If you love solving the deepest and most challenging tech problems, enjoy working with all types of customers from around the world (start-ups to Fortune 500 corporations), and love variety, this job has it all in spades. Atlassian is a rapidly growing software development company, and the Support team is expanding to allow it to scale with the business. Atlassian Support Engineers are responsible for improving our customers' experience with our products, through advanced troubleshooting and helping our global team of engineers solve our more difficult problems.

We’re looking for engineers with a strong degree of empathy for the customer experience and excellent communication skills. You will need to have a proven ability to de-escalate difficult situations with customers, while multi-tasking between tickets and mentoring your team.

You should exhibit strong team oriented interpersonal skills with the ability to effectively interface with a wide variety of people and roles from junior engineers to senior executives. You’ll need an ability to successfully manage your time, balancing multiple tasks with varying levels of priority and urgency.

More About You

  • 2+ years experience in a highly technical support role, preferably in a software development environment that dealt with Java/J2EE application troubleshooting
  • You have experience configuring and troubleshooting Web application containers such as Tomcat, Jetty, etc.
  • You have a general understanding of software development models (Agile, V-model, Waterfall) and methodologies (DevOps, RAD, Scrum, TDD, FDD)
  • Advanced knowledge of operating systems (e.g: Linux, OSX, Windows)
  • Basic knowledge of LDAP. Experience with this technology is a plus
  • Advanced understanding and use of REST APIs
  • Advanced relational database knowledge and experience with most common RDBMS (Postgres, Oracle, mySQL). Other database management systems are a plus
  • Experience with scripting languages such as Bash/sh. Others are a plus
  • You have working knowledge of Version Control Systems such as git, Mercurial, SVN. Others are a plus
  • Advanced knowledge of computer networking (communication and transfer protocols, proxies, firewalls)

More about this role

  • You will wow our customers and partners by providing quality and timely support
  • You will initiate professional written and verbal interactions with your customers detailing out solutions to their needs with calm, empathetic, mature, and solution oriented views
  • You are passionate to learn new technologies and are responsible for owning customer issues until resolution
  • Collaborate with our global support team, share best practices and drive process improvements
  • Advocate for our customers, influence product direction through customer feedback
  • Evaluate new product versions before release

About the Team

Atlassian being a product company, customers across the world leverage Atlassian products for their mission-critical operations. Products like Bitbucket, Bamboo are widely leveraged for development work, and the Development Tools team (DevTools) is responsible to support these products making customers successful.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior Support Engineer
 
senior java linux cloud Oct 16
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

The Senior Support Engineer (Cloud EMEA) isn’t just an ordinary role. Senior Support Engineers at Atlassian are responsible for improving our customer's experience with our products, through preventative projects that solve problems at the source, getting the best out of our Support Engineers through technical training and mentoring and troubleshooting and providing timely advice on global technical issues. This role requires working with counterparts or peer from different support centers. The candidate must be able to work EMEA business hours unless business demands work during other hours of the day.




Responsibilities:

  • Act as the primary point of contact for local escalation management for the expertise acquired within a product domain.
  • Prioritise & drive escalations both within the Cloud Support team through Team Manager engagement and with internal groups such to ensure visibility, traction and ultimate closure.
  • Provide technical leadership and mentoring for Support Engineers
  • Resolution of customer issues involving code error diagnosis, debugging, validation, and root cause analysis
  • Communication to customer base through necessary means to resolve application issues
  • Enable replication and debugging of issues to verify product related bugs
  • Creation and curation of knowledge-base articles and documentation to help customers self serve.

Competencies

  • Customer Focus
  • Effective communication
  • Change, Adaptability and Flexibility
  • Team and Collaborative Working
  • Process re-engineering

Experience


  • 10 years or more of experience in the Customer Support industry with a minimum of 6+ years or more experience of related working experience in a Technical Support Center function
  • Knowledge of SQL, Networking, Linux, Java Web Servers and knowledge in Cloud technologies.
  • Have understanding of Network terminologies MIB, SNMP, LAN, WAN, TCP/IP, OSI, NAT, DHCP, DNS, Routing Protocols(BGP, EIGRP, OSPF)
  • Fluent written and verbal communication skills in English.
  • Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
  • Experience in working 24x7 support operations and with teams across multiple locations.
  • Good communications and interpersonal skills
  • Coaching and mentoring new hires and Support Engineers
  • Administering training for new hires and conduct trainings using the skill gap analysis
  • Familiarity with Jira and Confluence will be an added advantage

Technologies

  • Networking
  • SQL
  • Linux
  • Java Web Servers
  • Cloud technologies
  • ITSM


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:

This Month

Database Engineer - MySQL
Percona  
mysql linux cloud aws azure Oct 15
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as Xtrabackup
  • Experience with HA solutions such as Orchestrator
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English

What Will Make You Stand Out

  • Galera / XtraDB Cluster / ProxySQL
  • Cloud Services such as AWS and RDS, Azure, GCP
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA, Professional Certifications
  • MongoDB
  • PostgreSQL 
  • MyRocks
  •  Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule. A stable internet connection is required.


Share this job:
Database Engineer - MySQL
Percona  
mysql linux cloud aws azure Oct 15
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as Xtrabackup
  • Experience with HA solutions such as Orchestrator
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English

What Will Make You Stand Out

  • Galera / XtraDB Cluster / ProxySQL
  • Cloud Services such as AWS and RDS, Azure, GCP
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA, Professional Certifications
  • MongoDB
  • PostgreSQL 
  • MyRocks
  •  Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule. A stable internet connection is required.


Share this job:
Database Engineer - MySQL
Percona  
mysql linux cloud aws azure Oct 15
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as Xtrabackup
  • Experience with HA solutions such as Orchestrator
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English

What Will Make You Stand Out

  • Galera / XtraDB Cluster / ProxySQL
  • Cloud Services such as AWS and RDS, Azure, GCP
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA, Professional Certifications
  • MongoDB
  • PostgreSQL 
  • MyRocks
  •  Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule. A stable internet connection is required.


Share this job:
Database Engineer - MySQL
Percona  
mysql linux cloud aws azure Oct 15
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as Xtrabackup
  • Experience with HA solutions such as Orchestrator
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English

What Will Make You Stand Out

  • Galera / XtraDB Cluster / ProxySQL
  • Cloud Services such as AWS and RDS, Azure, GCP
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA, Professional Certifications
  • MongoDB
  • PostgreSQL 
  • MyRocks
  •  Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule. A stable internet connection is required.


Share this job:
Database Engineer - MySQL
Percona  
mysql linux cloud aws azure Oct 15
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as Xtrabackup
  • Experience with HA solutions such as Orchestrator
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English

What Will Make You Stand Out

  • Galera / XtraDB Cluster / ProxySQL
  • Cloud Services such as AWS and RDS, Azure, GCP
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA, Professional Certifications
  • MongoDB
  • PostgreSQL 
  • MyRocks
  •  Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule. A stable internet connection is required.


Share this job:
Database Engineer - MySQL
Percona  
mysql linux cloud aws azure Oct 15
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as Xtrabackup
  • Experience with HA solutions such as Orchestrator
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English

What Will Make You Stand Out

  • Galera / XtraDB Cluster / ProxySQL
  • Cloud Services such as AWS and RDS, Azure, GCP
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA, Professional Certifications
  • MongoDB
  • PostgreSQL 
  • MyRocks
  •  Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule. A stable internet connection is required.


Share this job:
Database Engineer - MySQL
Percona  
mysql linux cloud aws azure Oct 15
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as Xtrabackup
  • Experience with HA solutions such as Orchestrator
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English

What Will Make You Stand Out

  • Galera / XtraDB Cluster / ProxySQL
  • Cloud Services such as AWS and RDS, Azure, GCP
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA, Professional Certifications
  • MongoDB
  • PostgreSQL 
  • MyRocks
  •  Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule. A stable internet connection is required.

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System Security Officer
Nava  
executive python javascript linux docker cloud Oct 14
Nava is at the forefront of reimagining how our government serves its people, and we’re looking for experienced security engineers to help drive this mission forward.
You will work on a small team, helping to improve and manage all aspects of the clients' systems systems, which are deployed on AWS. We work as integrated teams of Security, Infrastructure, and Software Engineers. We make heavy use of tools such as Docker, Terraform, and Jenkins and we continually evaluate new technologies as they become production-ready for government contexts.
You'll be responsible for the security of these critical systems. By doing this, you’ll help ensure that Nava continues delivering services that millions of Americans depend on. You care deeply about working on technology that affects people’s lives, and are passionate about designing for security, building secure infrastructure, and maintaining secure systems.


What you’ll do

Work to define the security posture of CMS cloud in collaboration with CMS and other partner contractors. Responsible for maintaining the Authority To Operate for all CMS Cloud systems under Nava’s control. Work with Software Engineers and Infrastructure Engineers to make our technical designs secure from the startDevelop processes and technology to enable automated defense and detection at the operating system and container levelWork with Software Engineers to ensure that frontend and backend application code is secure against various types of attacksImplement and manage security tools such as scanners to help keep infrastructure, operating systems, containers, and applications secure.


What we’re looking for

Previous experience securing a medium or large scale production systemExperience building a security team supporting a large, multi vendor cloud system. Familiarity with US government compliance requirements. (CMS compliance standards, ARS or MARS-e preferred)Experience leading an ATO for a large government system. Significant experience in one or more of: Cloud security, Linux/Unix OS and container security, web application and API securityExperience securing data at rest (encryption) and in transit (SSH and HTTPS)Ability to automate procedural tasks using scripting or coding in Python, Javascript, or RubyA thoughtful, adaptive, and collaborative mindsetExcellent written and verbal communication skills, technical and otherwiseAbility to pick up and learn new security, development, and operations skillsYears of experience: 10 Education: Due to contractual requirements, requires a Bachelor's Degree (in any discipline) or equivalent experience.

Lead Specific: Ability to explain security best practice to less technical stakeholdersAbility to lead security projects from kick-off to implementationBonus: Management experience

Remote states Nava is actively hiring in: California, DC, Florida, Georgia, Illinois, Louisiana, Maryland, Massachusetts, Michigan, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, Texas, Virginia, Washington.** If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.


We're a small team working to radically improve our government, so everyone that joins us has a direct impact on the direction and success of Nava. We are stewards – we hold a deep responsibility towards the systems that we work with. We are a community – we value collaboration both within our teams and with the many hardworking people within government. We offer generous benefits and equity.

We care deeply about diversity and inclusion at Nava. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States.
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Cloud Support Engineer
 
cloud java linux Oct 12
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

The Cloud Support Engineer isn’t just an ordinary Cloud Support Engineer role. As a Cloud Support Engineer you will be providing support to customers, using Atlassian products, in isolating, diagnosing, reproducing and fixing technical issues in a timely manner. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem solving skills; and be someone who embraces challenges.

In this role you will:

  • Partner with Atlassian customers (via ticketing system) and delight them with legendary customer service through your technical and excellent communication skills.
  • Resolve customer’s issues via the telephone, email or a remote session
  • Reproducing issues in-house and responding back in a timely manner
  • Regular follow ups with customers with recommendations, updates and action plans.
  • Escalate issues in a timely manner according to Standard Operating Procedures
  • Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
  • Create new knowledge base articles to capture new learning’s for reuse throughout the organisation.
  • Participate in technical communications within the Technical Support team to share best practices and learn about new technologies
  • Focus on an area of technical specialisation and attend technical training.
  • Work with other Technical Support Engineers on cases which will help cultivate expertise.
  • Works collaboratively with diverse global teams and drive inclusive work environments

On your first day, we'll expect you to have:

  • Significant years of support industry experience
  • Knowledge of SQL, Networking, Linux, Java Web Servers and knowledge in Cloud technologies.
  • Have an understanding of Network terminologies MIB, SNMP, LAN, WAN, TCP/IP, OSI, NAT, DHCP, DNS, Routing Protocols(BGP, EIGRP, OSPF)
  • Fluent written and verbal communication skills in English.
  • Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations
  • Strong aptitude for learning new technologies and understanding how to utilise them in a customer facing environment.
  • Ability to follow standard engineering principles and practices.
  • Logical approach to problem solving & Strong Troubleshooting experience
  • Familiarity with Jira and Confluence will be an added advantage
More about our team:

The team is filled with customer focused individuals that champion and support industry-leading products used by a growing list of 85K customers globally. We challenge one another every day and hold ourselves accountable for our work product, as well as our customer's overall success. We all enjoy the interactions with customers, problem-solving, digging into complex issues, and actively championing for customers within Atlassian. We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems.

We are at our best when problems seem the hardest, pushing to identify root causes and solutions. We are a combination of passion and persistence. We feel that through our roles we can positively impact millions of end-users and their experience with Atlassian products. Our team is open, filled with varied backgrounds and talents, respectful, focused, located around the globe, and all about providing legendary service to our customers.

To learn more about working with the Support Team at Atlassian, check out our Support Team page!

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Infrastructure Engineer Core Team at Toptal
Toptal  
kubernetes ansible terraform docker aws python Oct 11

About Toptal

Toptal is a global network of the top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and over 40% year-over-year growth, Toptal is the largest fully distributed workforce in the world.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun (see this video from The Huffington Post). We see no borders, move at a fast pace, and are never afraid to break the mold.

Position Description

We are looking for an experienced engineer to build and scale services in a cloud environment within our Infrastructure team. Our Infrastructure Engineers work with a high-energy, fast-paced team responsible for supporting initiatives and operations across Toptal.

This is a remote position that can be done from anywhere. Due to the remote nature of this role, we are unable to provide visa sponsorship. Resumes and communication must be submitted in English.

Responsibilities:

  • Toptal services are deployed across hundreds of servers. You will be responsible for designing, building, deploying, and maintaining highly available production systems, with shared ownership with the development teams.
  • Develop tooling and processes to drive and improve the developer experience.
  • Implement monitoring for automated system health checks, develop procedures, and maintain documentation for system troubleshooting and maintenance.
  • Collaborate with engineering teams to improve the company’s engineering tools, systems, procedures, and data security, not just administer clusters and cloud services.
  • Join daily scrum standups (GMT-3 to GMT+5). Expect pair programming, engaging in peer code reviews, and using collaboration tools like Slack and Zoom.

In the first week, expect to:

  • Join our boot camp team and begin onboarding into Toptal.
  • Learn about our team’s processes and get familiar with the code that maintains our infrastructure resources.

In the first month, expect to:

  • Gain insight into our systems by learning why they are built the way they are and how to improve them.
  • Monitor systems security, performance, and availability.
  • Begin to learn a variety of roles in a wide range of Infrastructure projects.

In the first three months, expect to:

  • Perform regular systems maintenance including OS/application patches, driver updates, and regular performance monitoring.
  • Provide excellent customer service by seeking to understand and address the teams’ needs and expectations through effective communication and collaboration while learning about our infrastructure.
  • Deliver internal Infrastructure and services such as monitoring, logging, and data services targeted at our internal users.
  • Support the development of CI/CD pipelines.

In the first six months, expect to:

  • Support Infrastructure design, architecture, and implementation support.
  • Have opportunities to be involved in network design, identification of new technologies to support the business, and resolve infrastructure compatibility and performance problems as they arise.
  • Participate in the on-call rotation schedule (during business and after hours) to support all infrastructure related systems.
  • Report any downtime or performance issues faced by the system, drill down to find out what caused it and coordinate with other teams to resolve them.
  • Handle incident resolution if a developer is not needed.
  • Participate in our Disaster Recovery, change control, and security standards initiatives.

In the first year, expect to:

  • Communicate with key partners on project engagements.
  • Partner closely with our teams in the engineering area to develop infrastructure automation and management solutions with a strong focus on scalability, observability, automation, reliability, security, and quality in Google Cloud Platform.
  • Plan and coordinate testing of changes, upgrades, patches, new releases, and new services.
  • Participate in technology initiatives that enable developers to deliver their services to our customers with a minimal amount of friction and a high degree of quality.

Requirements:

  • Experience with Kubernetes environments: production operations, troubleshooting, debugging, cluster provisioning and management.
  • Be proficient in deploying automation with tools like ansible and terraform, as well as version control.
  • Be eager to help teammates, share knowledge with them, and learn from them.
  • Previous experience managing infrastructure configuration and provisioning through code for large, distributed systems on public cloud platforms (AWS, GCP).
  • Solid understanding of Linux debugging, LAN and WAN networking, IP addressing, Load Balancing, VPNs, and routing.
  • A strong understanding of modern systems and service-related security methodologies.
  • Hands-on experience with system and application metrics collection and alerting services like Graphite, Grafana, Prometheus, InfluxDB, Sensu, or others. A keen focus on what makes a system observable.
  • Proficient in scripting languages such as Python, Bash, Ruby, etc.
  • Understanding of and experience with continuous integration and continuous deployment patterns and tools such as Jenkins and Travis.
  • Outstanding troubleshooting skills. Experience in resolving difficult problems through various troubleshooting protocols and processes.
  • Experience with Docker, Docker Compose, and building optimized docker files.
  • Experience running RDBMS. PostgreSQL experience is an added advantage.
Share this job:
Database Engineer - MySQL
Percona  
mysql linux cloud aws azure Oct 10
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as Xtrabackup
  • Experience with HA solutions such as Orchestrator
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English

What Will Make You Stand Out

  • Galera / XtraDB Cluster / ProxySQL
  • Cloud Services such as AWS and RDS, Azure, GCP
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA, Professional Certifications
  • MongoDB
  • PostgreSQL 
  • MyRocks
  •  Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule.

Share this job:
Database Engineer - MySQL
Percona  
mysql linux cloud aws Oct 10
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as XtraBackup, & MyDumper
  • Experience with HA solutions such as MHA
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skillset with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference and customer visit
  • Excellent written and spoken English and ability to work effectively with English-speaking customers

It's a bonus if you have experience with these:

  • Galera / XtraDB Cluster, & HAProxy
  • Cloud Services such as AWS and RDS or hosting providers like Rackspace
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA Professional Certifications
  • MongoDB
  • PostgreSQL
  • MyRocks 
  • Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule.

Share this job:
Database Engineer - MySQL
Percona  
mysql linux cloud aws Oct 10
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.


What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as XtraBackup, & MyDumper
  • Experience with HA solutions such as MHA
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skillset with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference and customer visit
  • Excellent written and spoken English and ability to work effectively with English-speaking customers

It's a bonus if you have experience with these:

  • Galera / XtraDB Cluster, & HAProxy
  • Cloud Services such as AWS and RDS or hosting providers like Rackspace
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA Professional Certifications
  • MongoDB
  • PostgreSQL
  • MyRocks 
  • Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule.

Share this job:
Database Engineer - MySQL
Percona  
mysql linux cloud aws Oct 10
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as XtraBackup, & MyDumper
  • Experience with HA solutions such as MHA
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skillset with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference and customer visit
  • Excellent written and spoken English and ability to work effectively with English-speaking customers

It's a bonus if you have experience with these:

  • Galera / XtraDB Cluster, & HAProxy
  • Cloud Services such as AWS and RDS or hosting providers like Rackspace
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA Professional Certifications
  • MongoDB
  • PostgreSQL
  •  MyRocks 
  • Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule.

Share this job:
Database Engineer -MySQL
Percona  
linux cloud aws azure mysql Oct 10
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as Xtrabackup
  • Experience with HA solutions such as Orchestrator
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English

What Will Make You Stand Out

  • Galera / XtraDB Cluster / ProxySQL
  • Cloud Services such as AWS and RDS, Azure, GCP
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA, Professional Certifications
  • MongoDB
  • PostgreSQL 
  • MyRocks
  • Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule.

Share this job:
Database Engineer -MySQL
Percona  
linux cloud aws azure mysql Oct 10
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as Xtrabackup
  • Experience with HA solutions such as Orchestrator
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English

What Will Make You Stand Out

  • Galera / XtraDB Cluster / ProxySQL
  • Cloud Services such as AWS and RDS, Azure, GCP
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA, Professional Certifications
  • MongoDB
  • PostgreSQL 
  • MyRocks
  • Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule.

Share this job:
Database Engineer - MySQL
Percona  
mysql linux cloud aws azure Oct 10
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as Xtrabackup
  • Experience with HA solutions such as Orchestrator
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English

What Will Make You Stand Out

  • Galera / XtraDB Cluster / ProxySQL
  • Cloud Services such as AWS and RDS, Azure, GCP
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA, Professional Certifications
  • MongoDB
  • PostgreSQL 
  • MyRocks
  •  Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule.

Share this job:
Database Engineer - MySQL
Percona  
mysql linux cloud aws azure Oct 10
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as Xtrabackup
  • Experience with HA solutions such as Orchestrator
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English

What Will Make You Stand Out

  • Galera / XtraDB Cluster / ProxySQL
  • Cloud Services such as AWS and RDS, Azure, GCP
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA, Professional Certifications
  • MongoDB
  • PostgreSQL 
  • MyRocks
  •  Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule.

Share this job:
Database Engineer -MySQL
Percona  
linux cloud aws azure mysql Oct 10
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as Xtrabackup
  • Experience with HA solutions such as Orchestrator
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English

What Will Make You Stand Out

  • Galera / XtraDB Cluster / ProxySQL
  • Cloud Services such as AWS and RDS, Azure, GCP
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA, Professional Certifications
  • MongoDB
  • PostgreSQL 
  • MyRocks
  •  Kubernetes / OpenShift / Docker
Location: Remote, work from home position. 5 day work week including weekend.  Participation with the on-call team schedule.

Share this job:
Database Engineer - MySQL
Percona  
mysql linux cloud aws azure Oct 10
Who is Percona?
Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Percona Support Team…
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

What you’ll be doing…
You’ll be teaming with some of the most well known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.
This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.
Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production impacting issues, you’ll perform screen sharing sessions to help them quickly navigate and resolve issues.
When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

What does it take to be a Percona Superhero?

  • Exceptional knowledge of both MySQL and InnoDB
  • Be a wizard with databases and associated technical configurations
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Experience with backup solutions such as Xtrabackup
  • Experience with HA solutions such as Orchestrator
  • Detailed understanding of monitoring requirements
  • Demonstrable experience of administering Linux based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English

What Will Make You Stand Out

  • Galera / XtraDB Cluster / ProxySQL
  • Cloud Services such as AWS and RDS, Azure, GCP
  • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
  • Configuration management solutions such as Ansible, Puppet or Chef
  • Percona Toolkit suite
  • MySQL DBA, Professional Certifications
  • MongoDB
  • PostgreSQL 
  • MyRocks
  •  Kubernetes / OpenShift / Docker
Location: Remote, work from home position anywhere within EMEA region. 5 day work week including weekend.  Participation with the on-call team schedule.

Share this job:
Customer Success Engineer
java linux docker cloud aws Oct 06
Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital and Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, and Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

Confluent is searching for a Customer Success Engineer to join our growing Success Engineering team.  In this role, you will serve as a proactive and deeply technical guide to our customers as they adopt Confluent’s Stream Data Platform.  Many of these customers use Confluent’s products for strategic and mission critical use cases and your goal will be to apply your deep technical expertise to help them avoid issues before they occur. Strong candidates for this position will bring a mix of strong communication skills and technical depth, as the role will involve engaging directly with customers as they work to deploy and operate Kafka and other Confluent products.

In this role, you will have the opportunity to build broad experience with Kafka, the Confluent Platform and work with a variety of organizations ranging from new start-ups to large enterprise customers. Throughout all of these interactions, you will build strong relationships with customers, ensure exemplary delivery standards, and have a lot of fun helping our customers build state-of-the-art streaming data infrastructure alongside colleagues who are widely recognized as leaders in this space.

A typical week at Confluent in this role may involve...

  • Working directly with customers throughout their onboarding phase to deliver technical guidance, conduct check-in calls and proactively remove blockers to their deployment and usage of Confluent products
  • Collaborating with our Customer Success Managers and Account teams to develop “Success Plans” for your accounts
  • Engaging with customers to proactively prepare for upgrades, go-lives, and other important events to ensure success during critical periods
  • Contributing to process development - we’re a young team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
  • When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Support Engineers and Core Engineering
  • Leverage knowledge of your customers’ environments to assist Support Engineers and Professional Services teams in better serving your customersUse your knowledge of your customers’ environments and use cases to influence the roadmap of Confluent products
  • When necessary, recommend proactive measures to help customers avoid issues and to ensure customer success (e.g. professional services engagements, training sessions, on-site visits, etc.)Improving product documentation and authoring knowledge base articles
  • Creating and reviewing product demos and internal tooling

Required skills and experience

  • Excitement to learn about streaming data and to become a domain expert in Apache Kafka
  • Experience in diagnosing, reproducing, and resolving customer issues
  • Desire to make customers successful through direct interaction2+ years in Customer Support, Success Engineering or other technical Customer Success position
  • Excellent written and communication skills
  • Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)
  • Operational knowledge of Java applications (jstack, jmap, etc.) or at least one other programming language (preferably JVM-based)

Other nice to have:

  • Experience with major cloud providers such as GCP, AWS and Azure
  • Experience with at least one mainstream distributed system (e.g. Kafka, Hadoop, Cassandra, etc.)
  • Knowledge of container technologies such as Docker and Kubernetes
Culture is a huge part of Confluent, we’re searching for the best people who not only excel at their role, but also contribute to the health, happiness and growth of the company. Inclusivity and openness are important traits, with regular company wide and team events. Here are some of the personal qualities we’re looking for:

Smart, humble and empathetic
Hard working, you get things done
Hungry to learn in a field which is ever evolving
Adaptable to the myriad of challenges each day can present
Inquisitive and not afraid to ask all the questions, no matter how basic
Ready to roll up your sleeves and help others, getting involved in projects where you feel you can add value
Strive for excellence in your work, your team and the company

Come and build with us. We are one of the fastest growing software companies in the market. A company built on the tenets of transparency, direct communication and inclusivity. Come meet the streams dream team and have a direct impact on how we shape Confluent.

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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Backend Node.js Javascript Engineer
node-js api web-services javascript backend linux Oct 06

Breezy HR's a globally loved, Jacksonville-based full-stack hiring platform for SMBs.


About the role

In order to execute our vision, we need to grow our team of best-in-class engineers. We are looking for developers who are excited about launching new products and features into production, who can work autonomously and aren’t afraid to try new technologies, and who don’t back down from the challenges of scale. Our ideal candidate has experience building core services and web-based APIs from the ground up, cares just as much about the product itself as the technology that powers it, and is capable of both structuring and writing clean, maintainable code. We hire engineers into each of our product teams.

Responsibilities

  • Design, implement or improve features in a variety of backend systems including our REST APIs, micro-services, data ingestion and processing systems, and integration partners
  • Write and maintain scalable, performant code that can be shared across platforms
  • Meaningfully contribute to the product and core backend systems by suggesting and executing improvements
  • Improve engineering standards, tooling, and processes
  • Debug production issues across services and multiple levels of the stack

Requirements

  • You have a few years of experience building web applications
  • You have experience in writing applications in Node.js
  • You have experience implementing highly-available distributed systems / microservices
  • You have experience with scalable backend APIs
  • Understanding monitoring and alerting platforms is a plus
  • You have attention to detail and a passion for correctness
  • You are comfortable learning new technologies and systems
  • You have strong interpersonal and communication skills with a bias towards action

Bonus Points

  • Experience with MongoDB, Redis, and ElasticSearch
  • Deep understanding of HTTP
  • Comfortable with Linux/Unix and shell scripting
Share this job:
Senior Full-Stack Developer 100% Remote
Metabolic Living   $125K - $150K
lamp mysql php html javascript senior Oct 06

This is a fantastic opportunity for a sharp senior full-stack developer to help us build a state-of-the-art web and mobile e-commerce system and a proprietary AI-driven app that helps people optimize their metabolism… all from the comfort of your own home.  If you’re hungry for a challenge and want to sink your teeth into something meaningful that will immediately improve the lives of others, this is it. 

Metabolic Living is a self-funded, profitable, rapidly growing multi-channel DTC health and wellness company with 100+ on our team and on pace to hit $60MM in 2020.  While others are struggling in this COVID environment, we’re fortunate to be thriving as we create exactly what everyone wants.  The overall trend towards health and wellness was already a wind in our sails, but COVID lit a match and set our growth on fire, dramatically accelerating things. So, this is your opportunity to help us make a meaningful impact, precisely at the time when the world needs it the most. 

Hello, my name is Luis Mata, CTO of Metabolic Living, and I need your help.  I’m re-architecting our e-commerce and application infrastructure to support our goal of becoming a billion-dollar brand by 2023.  Much of this will be driven by AI and machine learning as part of our proprietary Metabolic Optimization System (or Metabolic OSTM) that underpins our customized meals, workouts and coaching programs, as well as our nutraceuticals and functional foods.  To that end, our team needs a super sharp full-stack developer who can easily transition between e-commerce and mobile application work.   

What are the Key Points?  

  • Compensation: $125,000 - $150,000 (negotiable for right person) 
  • Location: 100% Remote (virtual team of 100+ with no corporate office)  
  • Benefits: Health/Dental/Vision/Disability/Life + Robust 401k + 15 Days PTO 
  • Hours: 8:30 a.m. to 5:00 p.m. EASTERN (regardless of where you live)  
  • Culture: Human-first with High-Performing, Happy & Humble People (no jerks)  
  • Personality: Obsessed with Details so We can Simplify the Complex for Others 

What’s Our Culture Like? 

We’re serious about high-performance, so our culture is built around deep work to allow uninterrupted time for the intense concentration needed to deliver world-class performance.  At the same time, real collaboration and transparency is critical to keep us all in alignment and keep office politics out of the equation.  These aren’t just talking points – we’ve implemented specific policies, for example: 

  • A standardized 8:30 to 5:00 p.m. ET schedule to protect your personal and family time 
  • No meetings before 1 p.m. ET to empower you with 4 hours truly of deep work to GSD 
  • Daily huddles and weekly 1-on-1s to support your ability to focus on what matters most 

Should You Apply? 

If after reading this it’s screaming “this is for me”, you thrive coding in every layer of the stack, and… 

  • You LOVE building web and mobile applications that solve big real-life problems… 
  • You LOVE architecting e-commerce systems and dealing with logistical nitty-gritty… 
  • You LOVE toggling between building queries, application logic and front-end code… 
  • You LOVE empathizing as an end-user and delivering clean, efficient code… 
  • You LOVE a high-growth environment and embrace ambiguity… 

… then please read on as you’re an ideal fit and we’d love to talk to you ASAP! 

Note: We’ve developed a unique, in-depth application process to help us pinpoint the best candidates. We read every application and will be in touch if there’s a good fit. The more you tell, the deeper an understanding we gain and the more meaningful our first conversation will be. 

What Does Metabolic Living Do? 

The most common question we get is – what the heck do you do?  Because from the outside in, unless you’re a customer, it can be confusing,  There’s a reason:  We built everything organically in reverse, starting with our first nutrition program in 2012, then our first exercise program in 2014 and then launching our full ecosystem of products, including nutraceuticals, functional foods, subscriptions, memberships, 1-on-1 coaching and more.  These are all marketed separately under different DTC websites and brands in a direct response (DR) manner. 

And now we’re centralizing everything under our new brand, Metabolic Living, with our flagship website and app launching later this year, transitioning us from purely DR to a multi-channel traditional brand.  The website at metabolicliving.com is a temporary one for COVID to raise $45k for frontline health workers. This website will be replaced with the fully branded e-commerce-driven one soon. 

Normally, companies launch with a brand and then figure out how to make money.  We did that in reverse – pinpointing pain points, curating world-class products, validating product-market match, generating cash flow to self-fund our growth, creating our north star (see more below), building out our operational team along the way and then retrofitting the brand on top.  Strange path, but here we are.  Read our full story here:  https://www.linkedin.com/company/metabolic-living/about/. 

We provide the full ecosystem of products and services that help you quickly optimize your metabolism so you can feel, look and perform your best, every day… yet without the yo-yo struggle of traditional approaches.  Rather than a one-sized-fits-all approach like Paleo, Vegan, Keto, etc. we empower you with a flexible framework called our Metabolic OSTM that’s 100% customized to you.  It allows you to get results fast and to sustain those results as your body, mind and daily life changes as you age. Without this flexible framework, those rigid approaches ultimately backfire, leaving you worse off. 

What Type of Person Are We Looking for? 

Just as we obsess about creating metabolism-optimizing products that get the most results in the least time, we’re looking for someone equally obsessed about doing the same thing with efficient code. 

You’re a strong self-starter who can take initiative and manage projects without having to be told what to do.  You can scope out technical requirements based on business needs, define deliverables, create a project plan and then execute and deliver upon that plan.  

You’re are comfortable with and fluent in all facets from the browser to the application layer and to the database.  Experience with marketing funnels, e-commerce systems, mobile apps, split testing, and conversion rate optimization is essential. 

You’re extremely results-driven and get tremendous satisfaction seeing your work go live quickly and are motivated by seeing the impact it has.  While you love to code, you also have empathy for the end user, are curious about consumer psychology and love to solve business problems. 

You love autonomy, yet excel in an open, truly collaborative culture of high performers.  And you have a fantastic ability to communicate, manage your own projects, delivering on time, on budget & on spec. 

What are the Requirements? 

  • 10+ years’ experience as a software engineer/web developer with recent, applicable focus on database-driven web applications on a LAMP stack 
  • Deep experience as an end-to-end web and mobile application developer and architect responsible for every part of the project including requirements gathering, project management, system architecture, infrastructure setup, coding, API integration, documenting and testing 
  • Heavy marketing-systems focus with deep experience in e-commerce, payment processing, split testing, funnel development, analytics, page speed optimization, API integrations, etc. 
  • Expert-level, working knowledge of complex PHP applications, HTML, CSS, and JavaScript; our design team creates most of the assets, but you’ll be implementing, optimizing, troubleshooting, and adding functionality. CodeIgniter experience a plus 
  • Just as good with SQL as you are with PHP with ability to write ad-hoc queries for data extracts by hand, optimize tables with 100s of millions of rows, and designed database schemas.  MySQL / MariaDB powers our infrastructure 
  • Keen understanding of algorithms, data structures, and time complexity analysis / big-O notation 
  • Solid knowledge of Linux, Apache, and general infrastructure/server configuration and administration 

What Will You Be Responsible for? 

This exciting role will be working on a mix of challenging front-end and back-end projects.  

  • Primary focus will be adding advanced features and functionality to our direct-to-consumer software platform (LAMP) and OpenCart e-commerce platform, integrating with 3rd party tools, optimizing our web infrastructure and creating workflow automation modules 
  • Designing, maintaining and enhancing internal systems, programs and web applications, including e-commerce, marketing campaign tracking, content management and developing mobile applications using hybrids technologies as well as implementing Restful API’s using PHP 
  • Building and improving existing and new analytics and reports using MySQL, large datasets, and a custom-build replication and build state-of-the-art data warehouse engine 
  • Proactively suggest ways to improve any system you work with, looking for opportunities to use technology to deliver clear, measurable value to the business 

If this sounds like a good fit, if you’re excited to do something challenging and meaningful that preserves your ability to enjoy life to the fullest, then please apply ASAP as we can’t wait to meet you! 

Share this job:
MySQL Consultant - remote
Percona  
mysql java python php linux docker Oct 06
Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB to open source users globally. 

Percona is remote-first and globally dispersed; we have 250 people in almost 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more. 

Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.

At Percona, you'll get a chance to see and work on any database architecture you can imagine.  Our Consultants work on projects with a huge variety of companies, from internet startups to established brick and mortar publicly traded companies.  We're looking for MySQL experts who can step back and look at the full stack, as well as learn and share their knowledge about other widely used open-source data technologies.  

The Consultant will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through onsite and remote customer engagements. He/she will scope the technical work that is required to ensure the best possible solution is delivered to the customer given the customer’s unique set of business requirements. Additionally, the Consultant will troubleshoot and resolve customer issues of any complexity as the need arises.  

You will work remotely and most people work from their homes. Up to 25% travel will be required (when safety regulations permit), both for onsite projects and internal meetings. Access to a reliable high-speed Internet connection is required.

What You Will Do

  • Perform the entire range of our MySQL/MariaDB consulting services for customers
  • Effectively assess not only the dynamics of the technology, but the people managing it, too
  • Create multiple types of documentation, whiteboard solutions, and conduct training as required to ensure the client understands and is satisfied with your solution
  • Seamlessly maneuver between talking low-level technical details or high level strategy depending on the situation
  • Maintain proficiency in all Consulting tools, software, and standard operating procedures
  • Be an active thought leader via monthly blogging, quarterly webinars, and conference talks/tutorials at least once per year
  • Be an active technical leader via weekly contributions to our Experts forums, email lists, and monthly publishing of KB articles

Your Experience

  • 5+ years of MySQL administration, including but not limited to the following areas: InnoDB configuration, performance tuning, query optimization, index tuning, and setup and configuration of backups, high availability and disaster recovery solutions
  • 3+ years of Linux administration experience, including performing hands-on work in the areas networking, hardware, virtualization, containers, scripting, and IO subsystems
  • 2+ years of performing the following types of engagements: architecture and design reviews, performance audits, and database migrations 
  • 2+ years in a consulting role leading both short and long-term projects
  • Strong Shell skills
  • Experience implementing high availability tools e.g. load balancers, HAProxy, ProxySQL, Orchestrator 
  • Proficiency in at least one of the following languages: PHP, Java, Nodejs, Go, Python, Ruby
  • Production-based experience with both on-premise and cloud environments, including with customers that run database environments across multiple datacenters/regions, and manage large datasets
  • Experience delivering presentations to both technical and management/executive teams

What Will Make You Stand Out

  • Experience with Puppet, Chef, Ansible, Vagrant, Consul, etc. 
  • Experience with Content Management Systems (Drupal, Wordpress, etc.) and eCommerce platforms (Magento, etc.)
  • Experience with training development and delivery
  • Demonstration of active thought leadership in the MySQL/MariaDB community (blogs, conference talks, etc.)
  • Ability to read and interpret MySQL code for the purpose of debugging and troubleshooting
  • Cross-over experience with MongoDB, PostgreSQL or ClickHouse
  • Experience working with cloud-native applications and containerization technologies e.g. Docker and Kubernetes
  • AWS, Google Cloud, and Microsoft Azure certifications
  • Project management experience/certifications
This role will support the EMEA region. Up to 25% travel is required when safety regulations permit.
Share this job:
MySQL Consultant - remote
Percona  
mysql java python php linux docker Oct 06
Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB to open source users globally. 

Percona is remote-first and globally dispersed; we have 250 people in almost 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more. 

Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.

At Percona, you'll get a chance to see and work on any database architecture you can imagine.  Our Consultants work on projects with a huge variety of companies, from internet startups to established brick and mortar publicly traded companies.  We're looking for MySQL experts who can step back and look at the full stack, as well as learn and share their knowledge about other widely used open-source data technologies.  

The Consultant will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through onsite and remote customer engagements. He/she will scope the technical work that is required to ensure the best possible solution is delivered to the customer given the customer’s unique set of business requirements. Additionally, the Consultant will troubleshoot and resolve customer issues of any complexity as the need arises.  

You will work remotely and most people work from their homes. Up to 25% travel will be required (when safety regulations permit), both for onsite projects and internal meetings. Access to a reliable high-speed Internet connection is required.

What You Will Do

  • Perform the entire range of our MySQL/MariaDB consulting services for customers
  • Effectively assess not only the dynamics of the technology, but the people managing it, too
  • Create multiple types of documentation, whiteboard solutions, and conduct training as required to ensure the client understands and is satisfied with your solution
  • Seamlessly maneuver between talking low-level technical details or high level strategy depending on the situation
  • Maintain proficiency in all Consulting tools, software, and standard operating procedures
  • Be an active thought leader via monthly blogging, quarterly webinars, and conference talks/tutorials at least once per year
  • Be an active technical leader via weekly contributions to our Experts forums, email lists, and monthly publishing of KB articles

Your Experience

  • 5+ years of MySQL administration, including but not limited to the following areas: InnoDB configuration, performance tuning, query optimization, index tuning, and setup and configuration of backups, high availability and disaster recovery solutions
  • 3+ years of Linux administration experience, including performing hands-on work in the areas networking, hardware, virtualization, containers, scripting, and IO subsystems
  • 2+ years of performing the following types of engagements: architecture and design reviews, performance audits, and database migrations 
  • 2+ years in a consulting role leading both short and long-term projects
  • Strong Shell skills
  • Experience implementing high availability tools e.g. load balancers, HAProxy, ProxySQL, Orchestrator 
  • Proficiency in at least one of the following languages: PHP, Java, Nodejs, Go, Python, Ruby
  • Production-based experience with both on-premise and cloud environments, including with customers that run database environments across multiple datacenters/regions, and manage large datasets
  • Experience delivering presentations to both technical and management/executive teams

What Will Make You Stand Out

  • Experience with Puppet, Chef, Ansible, Vagrant, Consul, etc. 
  • Experience with Content Management Systems (Drupal, Wordpress, etc.) and eCommerce platforms (Magento, etc.)
  • Experience with training development and delivery
  • Demonstration of active thought leadership in the MySQL/MariaDB community (blogs, conference talks, etc.)
  • Ability to read and interpret MySQL code for the purpose of debugging and troubleshooting
  • Cross-over experience with MongoDB, PostgreSQL or ClickHouse
  • Experience working with cloud-native applications and containerization technologies e.g. Docker and Kubernetes
  • AWS, Google Cloud, and Microsoft Azure certifications
  • Project management experience/certifications
This role will support the EMEA region. Up to 25% travel is required when safety regulations permit.
Share this job:
MySQL Consultant - remote
Percona  
mysql java python php linux docker Oct 06
Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB to open source users globally. 

Percona is remote-first and globally dispersed; we have 250 people in almost 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more. 

Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.

At Percona, you'll get a chance to see and work on any database architecture you can imagine.  Our Consultants work on projects with a huge variety of companies, from internet startups to established brick and mortar publicly traded companies.  We're looking for MySQL experts who can step back and look at the full stack, as well as learn and share their knowledge about other widely used open-source data technologies.  

The Consultant will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through onsite and remote customer engagements. He/she will scope the technical work that is required to ensure the best possible solution is delivered to the customer given the customer’s unique set of business requirements. Additionally, the Consultant will troubleshoot and resolve customer issues of any complexity as the need arises.  

You will work remotely and most people work from their homes. Up to 25% travel will be required (when safety regulations permit), both for onsite projects and internal meetings. Access to a reliable high-speed Internet connection is required.

What You Will Do

  • Perform the entire range of our MySQL/MariaDB consulting services for customers
  • Effectively assess not only the dynamics of the technology, but the people managing it, too
  • Create multiple types of documentation, whiteboard solutions, and conduct training as required to ensure the client understands and is satisfied with your solution
  • Seamlessly maneuver between talking low-level technical details or high level strategy depending on the situation
  • Maintain proficiency in all Consulting tools, software, and standard operating procedures
  • Be an active thought leader via monthly blogging, quarterly webinars, and conference talks/tutorials at least once per year
  • Be an active technical leader via weekly contributions to our Experts forums, email lists, and monthly publishing of KB articles

Your Experience

  • 5+ years of MySQL administration, including but not limited to the following areas: InnoDB configuration, performance tuning, query optimization, index tuning, and setup and configuration of backups, high availability and disaster recovery solutions
  • 3+ years of Linux administration experience, including performing hands-on work in the areas networking, hardware, virtualization, containers, scripting, and IO subsystems
  • 2+ years of performing the following types of engagements: architecture and design reviews, performance audits, and database migrations 
  • 2+ years in a consulting role leading both short and long-term projects
  • Strong Shell skills
  • Experience implementing high availability tools e.g. load balancers, HAProxy, ProxySQL, Orchestrator 
  • Proficiency in at least one of the following languages: PHP, Java, Nodejs, Go, Python, Ruby
  • Production-based experience with both on-premise and cloud environments, including with customers that run database environments across multiple datacenters/regions, and manage large datasets
  • Experience delivering presentations to both technical and management/executive teams

What Will Make You Stand Out

  • Experience with Puppet, Chef, Ansible, Vagrant, Consul, etc. 
  • Experience with Content Management Systems (Drupal, Wordpress, etc.) and eCommerce platforms (Magento, etc.)
  • Experience with training development and delivery
  • Demonstration of active thought leadership in the MySQL/MariaDB community (blogs, conference talks, etc.)
  • Ability to read and interpret MySQL code for the purpose of debugging and troubleshooting
  • Cross-over experience with MongoDB, PostgreSQL or ClickHouse
  • Experience working with cloud-native applications and containerization technologies e.g. Docker and Kubernetes
  • AWS, Google Cloud, and Microsoft Azure certifications
  • Project management experience/certifications
This role will support the EMEA region. Up to 25% travel is required when safety regulations permit.
Share this job:
MySQL Consultant - remote
Percona  
mysql java python php linux docker Oct 06
Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB to open source users globally. 

Percona is remote-first and globally dispersed; we have 250 people in almost 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more. 

Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.

At Percona, you'll get a chance to see and work on any database architecture you can imagine.  Our Consultants work on projects with a huge variety of companies, from internet startups to established brick and mortar publicly traded companies.  We're looking for MySQL experts who can step back and look at the full stack, as well as learn and share their knowledge about other widely used open-source data technologies.  

The Consultant will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through onsite and remote customer engagements. He/she will scope the technical work that is required to ensure the best possible solution is delivered to the customer given the customer’s unique set of business requirements. Additionally, the Consultant will troubleshoot and resolve customer issues of any complexity as the need arises.  

You will work remotely and most people work from their homes. Up to 25% travel will be required (when safety regulations permit), both for onsite projects and internal meetings. Access to a reliable high-speed Internet connection is required.

What You Will Do

  • Perform the entire range of our MySQL/MariaDB consulting services for customers
  • Effectively assess not only the dynamics of the technology, but the people managing it, too
  • Create multiple types of documentation, whiteboard solutions, and conduct training as required to ensure the client understands and is satisfied with your solution
  • Seamlessly maneuver between talking low-level technical details or high level strategy depending on the situation
  • Maintain proficiency in all Consulting tools, software, and standard operating procedures
  • Be an active thought leader via monthly blogging, quarterly webinars, and conference talks/tutorials at least once per year
  • Be an active technical leader via weekly contributions to our Experts forums, email lists, and monthly publishing of KB articles

Your Experience

  • 5+ years of MySQL administration, including but not limited to the following areas: InnoDB configuration, performance tuning, query optimization, index tuning, and setup and configuration of backups, high availability and disaster recovery solutions
  • 3+ years of Linux administration experience, including performing hands-on work in the areas networking, hardware, virtualization, containers, scripting, and IO subsystems
  • 2+ years of performing the following types of engagements: architecture and design reviews, performance audits, and database migrations 
  • 2+ years in a consulting role leading both short and long-term projects
  • Strong Shell skills
  • Experience implementing high availability tools e.g. load balancers, HAProxy, ProxySQL, Orchestrator 
  • Proficiency in at least one of the following languages: PHP, Java, Nodejs, Go, Python, Ruby
  • Production-based experience with both on-premise and cloud environments, including with customers that run database environments across multiple datacenters/regions, and manage large datasets
  • Experience delivering presentations to both technical and management/executive teams

What Will Make You Stand Out

  • Experience with Puppet, Chef, Ansible, Vagrant, Consul, etc. 
  • Experience with Content Management Systems (Drupal, Wordpress, etc.) and eCommerce platforms (Magento, etc.)
  • Experience with training development and delivery
  • Demonstration of active thought leadership in the MySQL/MariaDB community (blogs, conference talks, etc.)
  • Ability to read and interpret MySQL code for the purpose of debugging and troubleshooting
  • Cross-over experience with MongoDB, PostgreSQL or ClickHouse
  • Experience working with cloud-native applications and containerization technologies e.g. Docker and Kubernetes
  • AWS, Google Cloud, and Microsoft Azure certifications
  • Project management experience/certifications
This role will support the EMEA region. Up to 25% travel is required when safety regulations permit.
Share this job:
MySQL Consultant - remote
Percona  
mysql java python php linux docker Oct 06
Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB to open source users globally. 

Percona is remote-first and globally dispersed; we have 250 people in almost 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more. 

Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.

At Percona, you'll get a chance to see and work on any database architecture you can imagine.  Our Consultants work on projects with a huge variety of companies, from internet startups to established brick and mortar publicly traded companies.  We're looking for MySQL experts who can step back and look at the full stack, as well as learn and share their knowledge about other widely used open-source data technologies.  

The Consultant will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through onsite and remote customer engagements. He/she will scope the technical work that is required to ensure the best possible solution is delivered to the customer given the customer’s unique set of business requirements. Additionally, the Consultant will troubleshoot and resolve customer issues of any complexity as the need arises.  

You will work remotely and most people work from their homes. Up to 25% travel will be required (when safety regulations permit), both for onsite projects and internal meetings. Access to a reliable high-speed Internet connection is required.

What You Will Do

  • Perform the entire range of our MySQL/MariaDB consulting services for customers
  • Effectively assess not only the dynamics of the technology, but the people managing it, too
  • Create multiple types of documentation, whiteboard solutions, and conduct training as required to ensure the client understands and is satisfied with your solution
  • Seamlessly maneuver between talking low-level technical details or high level strategy depending on the situation
  • Maintain proficiency in all Consulting tools, software, and standard operating procedures
  • Be an active thought leader via monthly blogging, quarterly webinars, and conference talks/tutorials at least once per year
  • Be an active technical leader via weekly contributions to our Experts forums, email lists, and monthly publishing of KB articles

Your Experience

  • 5+ years of MySQL administration, including but not limited to the following areas: InnoDB configuration, performance tuning, query optimization, index tuning, and setup and configuration of backups, high availability and disaster recovery solutions
  • 3+ years of Linux administration experience, including performing hands-on work in the areas networking, hardware, virtualization, containers, scripting, and IO subsystems
  • 2+ years of performing the following types of engagements: architecture and design reviews, performance audits, and database migrations 
  • 2+ years in a consulting role leading both short and long-term projects
  • Strong Shell skills
  • Experience implementing high availability tools e.g. load balancers, HAProxy, ProxySQL, Orchestrator 
  • Proficiency in at least one of the following languages: PHP, Java, Nodejs, Go, Python, Ruby
  • Production-based experience with both on-premise and cloud environments, including with customers that run database environments across multiple datacenters/regions, and manage large datasets
  • Experience delivering presentations to both technical and management/executive teams

What Will Make You Stand Out

  • Experience with Puppet, Chef, Ansible, Vagrant, Consul, etc. 
  • Experience with Content Management Systems (Drupal, Wordpress, etc.) and eCommerce platforms (Magento, etc.)
  • Experience with training development and delivery
  • Demonstration of active thought leadership in the MySQL/MariaDB community (blogs, conference talks, etc.)
  • Ability to read and interpret MySQL code for the purpose of debugging and troubleshooting
  • Cross-over experience with MongoDB, PostgreSQL or ClickHouse
  • Experience working with cloud-native applications and containerization technologies e.g. Docker and Kubernetes
  • AWS, Google Cloud, and Microsoft Azure certifications
  • Project management experience/certifications
This role will support the EMEA region. Up to 25% travel is required when safety regulations permit.
Share this job:
Support Engineer
 
java python ruby linux aws Oct 06
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Job Summary

This isn't your ordinary Support Engineer role. If you love solving the deepest and most challenging tech problems, enjoy working with all types of customers from around the world (startups to Fortune 500 corporations), and love variety, this job has it all in spades. Atlassian is a rapidly growing software development company, and the Support team is expanding to allow it to scale with the business. We're on the lookout for Support Engineers to join a team that is serious about pursuing one goal: improving the customer experience with our products! Are you the go-to person for technical support when nobody else knows what to do? Do you have relationships with customers where they ask for you by name? This could be the job for you!

Job Requirements

  • We’re looking for engineers that have a strong degree of empathy for the customer experience. You’ll need excellent communication skills, possessing the ability to support customers over email, phone or screen-shares. You will also need an ability to successfully manage your time, balancing multiple tasks with varying levels of priority and urgency.
  • You should have a general passion and curiosity with regard to all things technical, including the following experience:
  • 2+ years experience in a highly technical support role, preferably in a software development environment that dealt with Java/J2EE application troubleshooting
  • You have experience configuring and troubleshooting Web application containers such as Tomcat, Jetty, etc.
  • You have a general understanding of software development models (Agile, V-model, Waterfall) and methodologies (DevOps, RAD, Scrum, TDD, FDD)
  • Advanced knowledge of operating systems (e.g: Linux, OSX, Windows)
  • Experience working with AWS (EC2, S3, RDS)
  • Basic knowledge of LDAP. Experience with this technology is a plus
  • Advanced understanding and use of REST APIs
  • Experience with Bamboo or other continuous integration and delivery tools
  • Advanced relational database knowledge and experience with most common RDBMS (Postgres, Oracle, mySQL). Other database management systems are a plus
  • Experience with scripting languages such as Bash/sh. Others such as Java, Python, Ruby are a plus
  • You have working knowledge of Version Control Systems such as git, Mercurial, SVN. Others are a plus
  • Advanced knowledge of computer networking (communication and transfer protocols, proxies, firewalls)

Role Description

  • You will wow our customers and partners by providing quality and timely support
  • You will initiate professional written and verbal interactions with your customers detailing out solutions to their needs with calm, empathetic, mature, and solution oriented views
  • You are passionate to learn new technologies and are responsible for owning customer issues until resolution
  • Collaborate with our global support team, share best practices and drive process improvements
  • Advocate for our customers, influence product direction through customer feedback
  • Evaluate new product versions before release
About the team:

The Support team is growing by leaps and bounds to keep up with the rapid pace of Atlassian customers, (this is a good problem to have). With this increase, stellar customer service and satisfaction remains our number one goal and supporting that in all ways possible. We continually work on projects and collaborate within our group to streamline processes and make it easier for users to have a great support experience with Atlassian. Our team works hard and pitches in when issues arise, but we never forget to have fun and celebrate our successes. Even when difficult problems arise (of course they always do in Support), we're pretty sure you’ll be excited about coming to Atlassian every day to do this job and to work on this team.

To learn more about working with the Support Team at Atlassian, check out our Support Team page!

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Solutions Architect - Spain
python big data linux testing aws Oct 06
Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital and Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, and Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

Solutions Architects drive customer success by helping them realize business value from the burgeoning flow of realtime data streams in their organizations.   In this role you’ll interact directly with our customers to provide software architecture, development and operations expertise, leveraging deep knowledge of best practices in the use of Apache Kafka, the broader Confluent Platform, and complementary systems like Hadoop, Spark, Storm, relational databases, and various NoSQL databases.  

Throughout all of these interactions, you’ll build strong relationships with customers, ensure exemplary delivery standards, and have a lot of fun building state-of-the-art streaming data infrastructure alongside colleagues who are widely recognized as leaders in this space.

Promoting Confluent and our amazing team to the community and wider public audience is something we invite all our employees to take part in.  This can be in the form of writing blog posts, speaking at meetups and well known industry events about use cases and best practices, or as simple as releasing code.

A typical week at Confluent in this role may involve

  • Preparing for an upcoming engagement, discussing the goals and expectations with the customer and preparing an agenda
  • Researching best practices or components required for the engagement
  • Delivering an engagement on-site, working with the customer’s architects and developers in a workshop environment
  • Producing and delivering the post-engagement report to the customer
  • Project work that may involve building tooling for another team, performance testing components for Engineering or improving documentation and knowledge base articles
  • Honing your skills, building applications and trying out new features

Required skills and experience

  • Excellent technical skills and industry experience are a must, as you’ll be representing Confluent Inc, working with some of the best companies and sharpest minds. Credibility is key, in the knowledge and skills you’ll be calling on and delivering to customers.  We don’t expect everyone who joins us to be Kafka experts, but we do want to see some tentpole achievements and skills.
  • Deep experience designing, building, and operating in-production Big Data, stream processing, and/or enterprise data integration solutions using Apache Kafka
  • Exceptional interpersonal communications capabilities demonstrated through a history of successful B2B infrastructure software development projects
  • Strong desire to tackle hard technical problems and proven ability do so with little or no direct daily supervision
  • Bachelor’s level degree in Computer Science or an engineering, mathematics, or another quantitative field
  • Proficiency in Java
  • Use of Amazon Web Services for running high throughput systems
  • Skilled in operating Linux, you know how to configure, tune and troubleshoot both RedHat & Debian based distributions
  • Ability to travel up to 50% of the time to client engagements
  • Fluent written and spoken Business Spanish

There are always extra skills that can give you an edge, not necessarily just in technology:

  • Previous experience building solutions that use Apache Kafka alongside Hadoop, relational and NoSQL databases, message queues, and related products
  • Scala, Python or Go experience
  • Commercial acumen, experience working alongside commercial teams
  • Prior experience working for a technology startup
  • Project management experience, working with any known methodology and more importantly, being able to scope, manage and deliver on a plan no matter how simple or complex

Here's what we can offer you:

  • Unlimited Holiday
  • Delicious Food on us (twice a week)
  • Accelerated Career growth to match ours.
Culture is a huge part of Confluent, we’re searching for the best people who not only excel at their role, but also contribute to the health, happiness and growth of the company. Inclusivity and openness are important traits, with regular company wide and team events. Here are some of the personal qualities we’re looking for: 

Smart, humble and empathetic
Hard working, you get things done
Hungry to learn in a field which is ever evolving
Adaptable to the myriad of challenges each day can present
Inquisitive and not afraid to ask all the questions, no matter how basic
Ready to roll up your sleeves and help others, getting involved in projects where you feel you can add value
Strive for excellence in your work, your team and the company 

Come and build with us. We are one of the fastest growing software companies in the market. A company built on the tenets of transparency, direct communication and inclusivity. Come meet the streams dream team and have a direct impact on how we shape Confluent.
#LI-SO1

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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Senior Infrastructure Security Engineer
Loom  
senior python linux cloud testing healthcare Oct 05
About Loom:
Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 4M users across 90k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.

Founded in 2016, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, the Slack Fund, and the founders of Instagram, Figma, and Front.

The Role:
As our first infrastructure security engineer, you will be responsible for all aspects of security and compliance of Loom's video service infrastructure. We’re a small team, so your contributions will have a meaningful impact on the company’s success. 

We're looking for someone with both a broad knowledge of security and deep knowledge of cloud security. You will have had experience across a range of technical disciplines: operating system internals and hardening (e.g. Windows, Linux, OS X, Android); security monitoring, and assessments; authentication and access control; development of security tools and automation. This is a senior role, and we're looking for someone who has experience with a variety of real-world security issues.

Responsibilities

  • Build enterprise-grade secure cloud infrastructure and policies to protect Loom networks and systems.
  • Design and develop frameworks, tools, and best practices to protect and mitigate any forms of risk.
  • Work with the compliance and governance teams to implement compliance and security requirements.
  • Help manage our pen testing and bug bounty program.
  • Lead and mentor other engineers and evangelize security practices to foster a culture of security companywide.

What We're Looking For

  • 3-5 years of industry experience developing and implementing fundamental security features and solutions using security frameworks such as CIS, NIST, ISO, SOC2, etc.
  • Excellent understanding of information security, cryptography, secure networking, logging/detection, cloud security architecture (GCP/AWS), IAM/PAM, security policies, and code signing concepts.
  • Experience designing and deploying public key infrastructure, authorization systems, and/or key management systems.
  • Experience in web app security, vulnerability research, and penetration testing
  • Knowledge of network-based and system-level attacks and mitigation methods
  • 3+ years of programming with Python or Go
Perks at Loom:
* Competitive compensation and equity package
* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)
* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
* Healthcare reimbursement (for International employees) 
* Life insurance
* Long-term disability insurance
* 401(k) with 5% company matching
* Professional development reimbursement
* Mental health and wellness reimbursement
* Gym reimbursement
* Unlimited PTO 
* Paid parental leave
* Remote work opportunities 
* Yearly off-site retreats (this year was in Barbados)
 
SF office perks
* Daily lunch on-site
* Unlimited snacks & drinks
* Remote week every other month

Remote-specific perks
* Home office & technology reimbursement
* Co-working space reimbursement 
* New-Hire on-boarding in San Francisco (optional)

Loom = Equal Opportunity Employer:
We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.

We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
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DevOps Engineer
aws jenkins devops linux kubernetes Oct 05

We know that during this time there are concerns around the actuality of hiring needs, we want to assure you that this job is posted for a need that we are eagerly looking to fill. We would love to see your application!

Clevertech is a leading consultancy that is on a mission to build transformational digital solutions for the world’s most innovative organizations. Enterprise companies turn to Clevertech to help them launch innovative digital products that interact with hundreds of millions of customers, transactions, and data points.

What’s Required:

  • Strong background in Linux administration
  • Experience with GCP, GKE
  • Experience deploying Kubernetes in a production environment
  • Infrastructure as code (we use Terraform)
  • Version Control with Git. We use GitHub
  • Experience with CI/CD in Jenkins
  • Comfort with collaboration across functional borders

Our Benefits

We know that people do their best work when they’re taken care of. So we make sure to offer great benefits.

  • Competitive Vacation Package
  • Annual Financial Allowance for YOUR development
  • Flexible Family Leave
  • Clevertech Gives Back Program
  • Clevertech U (Leadership Program, Habit Building, New Skills Training)
  • Clevertech Swag
  • Strong Clevertech Community

How We Work

Why do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation.

True innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership.

We make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new.

The result? We produce meaningful work

Getting Hired

We hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech.

Our hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience.

Want to learn more about Clevertech and the team? Check out clevertech.careers.

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Remote Senior Developer
python django aws senior javascript linux Oct 02

The Role

Remote Python Django Developer

Required Qualifications

  • 3+ years working with Python
  • 3+ years working with Python web frameworks (Django required; flask/turbo gears/web2py nice to have)
  • 3+ years working with AWS (Lambda, RDS, Terraform/Cloudformation, Cloudcache, others)
  • 3+ years working with open-source relational database systems (MySQL, PostgreSQL)
  • Experience with search tools such as Solr and Elasticsearch
  • Feels comfortable and has experience working in a Linux environment (ubuntu preferred)
  • Strong communication skills, both written and verbal
  • Ability to accurately estimate work
  • Commitment to provide quality completed deliverables with well-factored, maintainable code
  • Experience with VCS (git, hg or svn)

Bonus Qualifications

  • Experience using javascript frameworks (i.e. React)
  • Experience with microservices
  • Experience with containerization
  • Experience with NoSql databases such as MongoDB
  • Experience building and designing REST-based web services using JSON
  • Experience with development operations (configuration and installation of apache/nginx/memcached/varnish, etc)
  • Experience with bootstrap and/or foundation
  • Experience in e-commerce development

This is a full-time W2 employee position with the following benefits:

  • Competitive base salary
  • Paid overtime
  • Generous PTO policy, company holidays
  • 401k with company match
  • Health, Dental, Life, LTD
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Senior Backend Java Engineer
java kubernetes mongodb node-js backend senior Oct 02
We're looking to expand our Services team within the Hypixel Studios development team, which collaborates remotely from around the world. Our members range from industry newcomers to veterans with 15+ years of experience. Team members come from a diverse set of backgrounds, but share a common passion for building polished player-focused, community-powered games.

The key qualities we are looking for in applicants are that they are demonstrably passionate about their hobbies, have the drive and commitment to deliver results with minimal supervision, have international-level professional competency in their skill sets, and can demonstrate involvement with other interesting projects throughout their lives.

As a senior developer of our Services and Platform team you will be responsible for the design, implementation and support of services systems and features. You will be continuously communicating with game developers and security engineers to ensure our players are having the best experience while enjoying our games.

Desired Traits
  • Minimum 4 years experience with server/backend software development, Java programming and must have the ability to understand and analyze scalability, memory and performance requirements.
  • Experience in relevant technologies such as Kubernetes, GRPC, MongoDB, Docker, Cassandra, etc.
  • Experience building and deploying Kubernetes clusters on bare metal hardware.
  • Experience with designing, building and supporting a distributed highly-scalable live online service(s).
  • Experience with application and network protocols as well as relevant libraries such as Netty.
  • Strong engineering skills and a demonstrated ability to build a system/API from inception all the way to production.
  • An understanding of software security and how to minimize vulnerabilities in code and through system design.
Bonus Traits
  • Proficient in Linux administration and working within Centos
  • High energy and leadership skills
  • Proficient in both written and verbal communication with technical and non-technical developers
  • Passionate about games and gaming
We can offer
  • A chance to work on a new game project with an extremely motivated team
  • Opportunities to learn and grow personally and professionally
  • A stable and secure work environment
  • The ability to work remotely
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DevOps Engineer
devops java python ruby linux docker Oct 01
Hyperscience is a technology company blazing a new path in enterprise automation with a reimagined approach to building and powering processes. The Hyperscience Platform is the world's first Software-Defined, Input-to-Outcome Automation platform used by top public companies and government organizations around the world to build and run mission-critical processes with ease and speed.

Hyperscience helps enterprises quickly build and roll out new business processes with built-in automations, reduce manual errors, increase high- and low-skilled employee productivity, and eliminate the need for costly transformation. Hyperscience’s Intelligent Document Processing solution has been implemented at some of the world's leading financial services, insurance, healthcare and government organizations, including TD Ameritrade, QBE Insurance Group Limited and Voya Financial, helping them lower costs, reduce error rates by 67% and increase employee capacity by 10x.

Since its founding in 2014, Hyperscience has grown to more than 150 employees with offices in New York City, Sofia, Bulgaria, and London, UK, and has consistently been recognized as one of the best places to work, with a collaborative and innovative culture and best-in-class benefits.

We're looking to hire a DevOps Engineer. The people we are looking for are hybrid systems and software engineers who are responsible and take ownership for reliability, automation, and other issues related to 'keeping the lights on.' You are integrated within the core engineering team and we're looking for engineers who want to be a part of developing infrastructure software, maintaining it, and scaling it.

Responsibilities:

  • You'll ensure reliability, scalability and performance. You will tackle problems relating to critical services and prevent problem recurrence.
  • Creating and managing build/deployment pipelines for continuous integration and continuous delivery to improve the quality and availability of business products.
  • Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
  • Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
  • Practice sustainable incident response and blameless postmortems.
  • Working with technologies like Docker, Ansible, Terraform, Prometheus and more.

Qualifications:

  • 3+ years professional experience as a DevOps Engineer (or equivalent role).
  • You love analyzing, monitoring, and troubleshooting large-scale distributed systems.
  • You have extensive knowledge of networking and operating systems (e.g. processes, threads, concurrency).
  • You are comfortable using at least one programming language like Python, Go, C++, Java, Ruby, and scripting languages like Shell and Perl.
  • You're familiar with algorithms, data structures, and complexity analysis.
  • Experience with Unix/Linux operating systems internals and administration (e.g., filesystems, inodes, system calls) or networking (e.g., TCP/IP, routing, network topologies and hardware, SDN).

The Nice-to-Have's:

  • Expertise in designing, analyzing and troubleshooting large-scale systems.
  • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
  • Ability to debug and optimize code and automate routine tasks.

Benefits & Perks:

  • Top notch healthcare for you and your family
  • 30 days of paid leave annually to help nurture work-life symbiosis
  • A 100% 401(k) match for up to 6% of your annual salary
  • Stock Options
  • Paid gym membership
  • Pre-tax transportation and commuter benefits
  • 6 month parental leave (or double salary to pay for your partner's unpaid leave)
  • Free travel for any person accompanying a breastfeeding mother and her baby on a business trip
  • A dependent care and education stipend up to $3,000 per month, per child under the age of 21 or elderly dependent (maximum of $6,000 per month)
  • Daily catered lunch, snacks, and drinks
  • Budget to attend conferences, train, and further your education
  • Relocation assistance
Hyperscience provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hyperscience complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Customer Success Architect
java saas linux Oct 01
Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital and Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, and Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

Confluent is looking for a Customer Success Architect in Europe who will serve as the technical champion for our enterprise customers.  In this role, you will function as the primary point of contact for all technical, product and support questions on a day-to-day basis and will coordinate with the various Confluent teams to ensure that Confluent team resources are leveraged efficiently to make your customers successful.

In this role, you will have the opportunity to build broad experience with Kafka, the Confluent Platform and work with a variety of organisations ranging from new start-ups to large enterprise customers. Throughout all of these interactions, you will build strong relationships with customers, ensure exemplary delivery standards, and have a lot of fun helping our customers build state-of-the-art streaming data infrastructure alongside colleagues who are widely recognised as leaders in this space.

To do this role you will need to be based in Spain but it does not matter where as it can be mostly managed remotely.

A typical week at Confluent, in this role, may involve:

  • Champion and advocate for the customer within Confluent - you will be the voice of the customer and will have to coordinate between Confluent’s Sales, Product, Services, Support and Training teams to drive customer success
  • Developing and presenting periodical customer reviews to Confluent senior management
  • When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Support Engineers and Core Engineering
  • Leverage knowledge of your customers’ environments to assist Support Engineers and Professional Services teams in better serving your customers
  • Leverage knowledge of your customers’ environments and use cases to influence the roadmap of Confluent products
  • Complete analysis and present periodic reviews of operational performance to customer leadership
  • Provide detailed reviews of service disruptions, metrics, detailed pre-launch planningHelp to educate your accounts on best practices for using Confluent platform
  • When necessary, recommend proactive measures to help customers avoid issues and to ensure customer success (e.g. professional services engagements, training sessions, on-site visits, etc.)

What we are looking for:

  • Demonstrated success in Customer Success, Customer Support or Professional Services function for a product / SAAS company with enterprise customers
  • Strong desire to tackle hard technical problems and proven ability do so with little or no direct daily supervision
  • Ability to learn new technology quickly, as well as a strong interest in doing so!
  • Excellent communication skills and an ability to concisely explain tricky issues and complex solutions
  • Experience with Java Virtual Machine (JVM) tuning and troubleshooting
  • Experience with operating Linux, you know how to configure, tune and troubleshoot both RedHat & Debian based distributions
  • Exceptional interpersonal communications capabilities demonstrated through a history of successful B2B infrastructure software development projects
  • Project management experience, as you’ll need to be able to coordinate across various Confluent teams to ensure success for your accounts
  • Bachelor’s level degree in Computer Science or an engineering, mathematics, or another quantitative field
  • Ability to thrive in ambiguity in a fast-paced, deadline oriented startup environment
  • Demonstrated ability to manage multiple projects at a time while paying strict attention to detail and deliver results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention
  • Ability to travel up to 25% of the time to meet with your accounts
  • Previous experience helping customers build solutions that use Apache Kafka alongside Hadoop, relational and NoSQL databases, message queues, and related products (plus)
  • Prior experience working for a technology startup (plus)
  • Proficiency in Java (plus)

Culture is a huge part of Confluent, we’re searching for the best people who not only excel at their role, but also contribute to the health, happiness and growth of the company. Inclusivity and openness are important traits, with regular company wide and team events. Here are some of the personal qualities we’re looking for: 

Smart, humble and empathetic
Hard working, you get things done
Hungry to learn in a field which is ever evolving
Adaptable to the myriad of challenges each day can present
Inquisitive and not afraid to ask all the questions, no matter how basic
Ready to roll up your sleeves and help others, getting involved in projects where you feel you can add value
Strive for excellence in your work, your team and the company 

Come and build with us. We are one of the fastest growing software companies in the market. A company built on the tenets of transparency, direct communication and inclusivity. Come meet the streams dream team and have a direct impact on how we shape Confluent.

LI-S01

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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Senior backend developer
php node-js mongodb rabbitmq docker backend Sep 29

We are looking for an experienced backend developer who is an expert in either PHP, Node.js or both. An advantage would be be experience shell scripting, better knowledge of Linux and overview of various technologies in software development.


What will be the scope of your work?

  • Backend programming
  • REST API development
  • Integration with third party services
  • Performance optimisation
  • Working on solutions for upcoming challenges
  • Bug fixing
  • Code reviews

On the PHP server side you will need:

  • PHP
  • Docker, GIT, Linux
  • Nette 2.4, Symfony Console
  • Nette Tester
  • RabbitMQ, MongoDB and MySQL

On the JS server side you will need:

  • ES6, Node.js and Typescript
  • Docker, GIT, Linux
  • Jest
  • Microservice architecture
  • Stateless architecture

What we can offer:

  • Contractor based cooperation (we can also take care of your self-employment duties)
  • Very nice salary and flexible working schedule
  • Trips to our head office in Netherlands once a year
  • Friendly team of beautiful young people

* In case of on-site work:

  • Big variety of refreshments (make your wish!)
  • Team buildings
  • Brno office is located right in the city centre
  • Amazing coffee from Brno based coffee-roasting plant - Rebelbean
  • New friends!
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Enterprise Support Engineer - Cloud Migrations
 
cloud java linux Sep 28
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

If you love solving the deepest and most challenging tech problems, enjoy working with all types of customers from around the world (Start-ups to Fortune 500 corporations), and love variety, this job has it all in spades. Atlassian is a rapidly growing software development company, and the Support team is expanding to allow it to scale with the business. Our Enterprise Support Engineers are responsible for improving our customers' experience with our products, through advanced troubleshooting and helping our global team of engineers solve our more difficult problems.
 
We’re looking for engineers with a strong degree of empathy for the customer experience and excellent communication skills. You will need to have a proven ability to de-escalate difficult situations with customers, while multi-tasking between tickets and mentoring your team. As an Enterprise Support Engineer, you should demonstrate the ability to coach and mentor other support engineers to grow their technical and troubleshooting skills.
 
About the Team:
 
The Enterprise Support Engineer is a part of our Enterprise team, which is focused on providing advanced support and product expertise to our largest customers. This role enables working on our most important customer accounts and working with global Atlassian team members. You will join a growing team of specialists, improving our support capabilities, capacity, and quality for our largest and most sophisticated customers.
 
In this role:
 
Our Enterprise Support Engineers for Cloud Migrations hit that sweet spot between a technical and customer-facing role, and focus on providing advanced support and product expertise to our largest customers who are on their migration journey from their On-prem Atlassian products to Atlassian Cloud. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans to migration blockers, runbooks and production migration execution. You will partner closely with cloud migrations manager, product and engineering teams to deliver an awesome migration experience to our customers and provide insights to product team on making our Migration tooling and customer experience better.
 
On your first day, we'll expect you to have:
·       8+ years of experience in support, software services, and/or system administration for a large end-user community
·       2+ years’ experience in working with enterprise customers in a high touch model
·       Experience in migrating customers from Server to the Cloud, an added advantage
·       Strong database skills, with the expertise to write and update SQL queries with ease
·       Strong expertise to write, review, or modify Scripts (Python, Bash/Shell)
·       Deep understanding of SSO, SAML, LDAP, Active Directory, SSL, etc.
·       Experience with APIs and REST calls
·       Knowledge or experience with Splunk are a plus
·       Worked with various operating systems, such as Linux, Unix, and Windows.
·       Proven knowledge of networks
·       Experience supporting Java, especially the JVM components
·       Strong analytical skills, ability to tackle problems, learn new technologies and enthusiasm to continually evolve as a technical expert
·       Exhibit strong team-oriented interpersonal skills and the ability to effectively work with a wide variety of people and role
·       Exceptional soft skills, both internal and external communications via email, phone and video conference
·       Demonstrable ability to de-escalate difficult situations with customers
·       Exceptional prioritization and organization skills, that allow you to work on multiple customer migrations simultaneously
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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DevOps Engineer
aws jenkins devops linux kubernetes Sep 28

We know that during this time there are concerns around the actuality of hiring needs, we want to assure you that this job is posted for a need that we are eagerly looking to fill. We would love to see your application!

Clevertech is a leading consultancy that is on a mission to build transformational digital solutions for the world’s most innovative organizations. Enterprise companies turn to Clevertech to help them launch innovative digital products that interact with hundreds of millions of customers, transactions, and data points.

What’s Required:

  • Strong background in Linux administration
  • Experience with GCP, GKE
  • Experience deploying Kubernetes in a production environment
  • Infrastructure as code (we use Terraform)
  • Version Control with Git. We use GitHub
  • Experience with CI/CD in Jenkins
  • Comfort with collaboration across functional borders

Our Benefits

We know that people do their best work when they’re taken care of. So we make sure to offer great benefits.

  • Competitive Vacation Package
  • Annual Financial Allowance for YOUR development
  • Flexible Family Leave
  • Clevertech Gives Back Program
  • Clevertech U (Leadership Program, Habit Building, New Skills Training)
  • Clevertech Swag
  • Strong Clevertech Community

How We Work

Why do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation.

True innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership.

We make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new.

The result? We produce meaningful work

Getting Hired

We hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech.

Our hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience.

Want to learn more about Clevertech and the team? Check out clevertech.careers.

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Site Reliability Engineer -- Bitbucket Cloud
 
cloud golang saas linux Sep 24
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Do you love staying ahead of the growth curve and experimenting with new software and environments? Get on board as an Atlassian Site Reliability Engineer.

As an Engineer in the Bitbucket Cloud Site Reliability Engineering team, you’ll build solutions to improve availability, performance and stability for the more than 1 million teams and 10 million developers in Bitbucket Cloud as well as automating away repetitive work. You'll be working on non-production and production environments, monitoring, data collection and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives and platform automation. You'll also respond to pings, pages and alerts to investigate issues in our products that you can really sink your teeth into. The best person for this role is someone that has a collaborative spirit - in our world, it’s not about being a hero and having all the answers, it’s about sometimes saying "I don't know" and working on finding solutions rather than starting with an assumption. The team needs someone who can ask questions, learn from others and turn chaos into order.

This role would be a great fit for someone with creative and innovative problem solving skills with a willingness to take ownership for the code you write all the way to production. You will develop and implement solutions that operate at scale - seeing your own technology efforts directly improve the reliability of our products. Our teams are empowered and expected to improve our products to truly deliver a reliable experience to customers. You will own development efforts in each and every sprint from planning to delivery to realize this goal and collaborate with different teams to review code.

One thing we promise: you’ll never be bored.

On your first day, you will have experience in:

  • Software development in Python
  • At least 2 year of hands on experience with AWS: CloudWatch, EC2, Load Balancing, Lambda, RDS, Route 53, S3, SQS, VPC.
  • Experience in automation - we don't want you doing repetitive work!
  • Experience monitoring distributed systems application architectures
  • Serious troubleshooting skills across different levels of the stack
  • Distributed version control internals (Git, Mercurial)
  • Understanding of Linux systems

We'd be super excited if you have:

  • Expertise in Golang or Java
  • Experience using Configuration management tools like Chef, Ansible or Puppet
  • Experience troubleshooting a continuous integration pipeline
  • A clear head in the presence of alerts
More about our team

Atlassian Site Reliability Engineering is a rapidly growing group within the organisation. We are in the process of building our teams, tools and systems as part of Atlassian's mission to build the best SaaS services in the world. This is a truly exciting team to join - we are currently or are planning to be involved with every technical team across Atlassian.

We enable Atlassian to go fast by providing real time feedback on production systems. We work side by side with the product family and platform developers to maintain and improve services and performance. We live the company values with a strong customer focus and possess a healthy sense of urgency. We are a heavily data driven team, utilising a variety of data collection, enrichment, analytics and visualisations to learn about our complex systems.

We also live the 'Play, as a team' value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on and bash out code to support the team, we have a spot for you too.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Support Engineer, DevTools
 
java linux api Sep 24
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

This isn't your ordinary Support Engineer role. If you love solving the deepest and most challenging tech problems, enjoy working with all types of customers from around the world (start-ups to Fortune 500 corporations), and love variety, this job has it all in spades. Atlassian is a rapidly growing software development company, and the Support team is expanding to allow it to scale with the business. Atlassian Support Engineers are responsible for improving our customers' experience with our products, through advanced troubleshooting and helping our global team of engineers solve our more difficult problems.

We’re looking for engineers with a strong degree of empathy for the customer experience and excellent communication skills. You will need to have a proven ability to de-escalate difficult situations with customers, while multi-tasking between tickets and mentoring your team.

You should exhibit strong team oriented interpersonal skills with the ability to effectively interface with a wide variety of people and roles from junior engineers to senior executives. You’ll need an ability to successfully manage your time, balancing multiple tasks with varying levels of priority and urgency.

About the Team:
Atlassian being a product company, customers across the world leverage Atlassian products for their mission-critical operations. Products like Bitbucket, Bamboo are widely leveraged for development work, and the Development Tools team (DevTools) is responsible to support these products making customers successful.

More About You:
You seek creative solutions to technical problems with the following experience:
·      5+ years’ experience in a highly technical enterprise support role, preferably in a software development environment dealing with Java/J2EE application troubleshooting
·       Advanced knowledge of Version Control Systems such as Git, Mercurial, SVN.
·       Experience with software development practices such as continuous integration and delivery
·       Advanced relational database knowledge and experience with most common RDBMS (Postgres, Oracle, mySQL). Other database management systems are a plus
·       Advanced knowledge of Operating Systems (e.g. Linux, MacOS, Windows). Advanced knowledge of Linux is a particular advantage
·       Advanced knowledge of computer networking (communication and transfer protocols such as SSL and TLS, proxies, firewalls, authentication and authorization protocols)
·       Advanced LDAP knowledge. Similar level of knowledge for other directory information services is a plus

Experience in the following are assets:
·       Experience configuring and troubleshooting Web application containers such as Tomcat, Jetty, etc.
·       General understanding of software development models (Agile, V-model, Waterfall) and methodologies (DevOps, RAD, Scrum, TDD, FDD)
·       Knowledge and experience with scripting languages such as Bash/Shell are a plus
·       Java programming skills are a plus
·       Knowledge and use of REST APIs (other types of API are a plus)

More about this role:
·       Managing global technical escalations to ensure customer success with Atlassian products
·       Using professional written and verbal communications to the customer base to resolve application issues
·       Resolving customer issues involving code error diagnosis, debugging, validation, and root cause analysis
·       Creating and curating knowledge-based articles and documentation to help customers help themselves
·       Performing case reviews to identify trends and improvement areas and define action plans for support engineers
·       Evaluating active tickets and monitoring queue health to prioritise between workload, strategic projects and other activities
·       Building internal relationships with our development and product management teams to help communicate the needs and priorities of our customers
·       Advocating for our customers and influencing product direction through customer feedback
·       Developing your team in becoming highly skilled support engineers with subject matter expertise in all types of technologies across the Atlassian stack
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Enterprise Support Engineer, DevTools
 
java linux api Sep 24
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

This isn't your ordinary Support Engineer role. If you love solving the deepest and most challenging tech problems, enjoy working with all types of customers from around the world (start-ups to Fortune 500 corporations), and love variety, this job has it all in spades. Atlassian is a rapidly growing software development company, and the Support team is expanding to allow it to scale with the business. Our Enterprise Support Engineers are responsible for improving our customers' experience with our products, through advanced troubleshooting and helping our global team of engineers solve our more difficult problems.

We’re looking for engineers with a strong degree of empathy for the customer experience and excellent communication skills. You will need to have a proven ability to de-escalate difficult situations with customers, while multi-tasking between tickets and mentoring your team. As an Enterprise Support Engineer, you should demonstrate the ability to coach and mentor other support engineers to grow their technical and troubleshooting skills.

You should exhibit strong team oriented interpersonal skills with the ability to effectively interface with a wide variety of people and roles from junior engineers to senior executives. You’ll need an ability to successfully manage your time, balancing multiple tasks with varying levels of priority and urgency.

About the Team:
Atlassian being a product company, our customers across the world leverage Atlassian products for their mission-critical operations. Products like Bitbucket, Bamboo are widely leveraged for development work, and the Development Tools team (DevTools) is responsible to support these products making customers successful.

More About You:
You seek creative solutions to technical problems with the following experience:
·       8+ years’ experience in a highly technical enterprise support role, preferably in a software development environment dealing with Java/J2EE application troubleshooting
·       Advanced knowledge of Version Control Systems such as Git, Mercurial, SVN.
·       Experience with software development practices such as continuous integration and delivery
·       Advanced relational database knowledge and experience with most common RDBMS (Postgres, Oracle, mySQL). Other database management systems are a plus
·       Advanced knowledge of Operating Systems (e.g. Linux, MacOS, Windows). Advanced knowledge of Linux is a particular advantage
·       Advanced knowledge of computer networking (communication and transfer protocols such as SSL and TLS, proxies, firewalls, authentication and authorization protocols)
·       Advanced LDAP knowledge. Similar level of knowledge for other directory information services is a plus

Experience in the following are assets:
·       Experience configuring and troubleshooting Web application containers such as Tomcat, Jetty, etc.
·       General understanding of software development models (Agile, V-model, Waterfall) and methodologies (DevOps, RAD, Scrum, TDD, FDD)
·       Knowledge and experience with scripting languages such as Bash/Shell are a plus
·       Java programming skills are a plus
·       Knowledge and use of REST APIs (other types of API are a plus)

More about this role:
·       Managing global technical escalations to ensure customer success with Atlassian products
·       Using professional written and verbal communications to the customer base to resolve application issues
·       Resolving customer issues involving code error diagnosis, debugging, validation, and root cause analysis
·       Creating and curating knowledge-based articles and documentation to help customers help themselves
·       Performing case reviews to identify trends and improvement areas and define action plans for support engineers
·       Evaluating active tickets and monitoring queue health to prioritise between workload, strategic projects and other activities
·       Building internal relationships with our development and product management teams to help communicate the needs and priorities of our customers
·       Advocating for our customers and influencing product direction through customer feedback
·       Developing your team in becoming highly skilled support engineers with subject matter expertise in all types of technologies across the Atlassian stack
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
Share this job:

This Year

Site Reliability Engineer
linux cloud aws azure postgresql backend Sep 22
Babylist is searching for a thoughtful, versatile Site Reliability Engineer to join our 10 person in-house Engineering team. In this position, you’ll be the go-to person for building and operating our cloud infrastructure to deliver maximum performance at scale. You’ll be given free reign to dive deep into our production architecture, dreaming up ways to bring more speed, efficiency, and automation to our systems.

What You'll Do

  • Build cloud infrastructure, manage our production environment, and participate in our on-call rotation
  • Analyze and implement performance improvements in our API and backend application layers
  • Improve our development, deployment, and monitoring tools
  • Mentoring other team members through design and architecture planning, code reviews, and knowledge sharing sessions

Who You Are

  • Able to build large, complex, and highly maintainable systems (with the track record to show us)
  • Familiar with building and operating production software in the cloud at scale using Amazon Web Services, Google Cloud, Azure, or a similar provider
  • Knowledgeable about modern relational databases, such as PostgreSQL or MySQL
  • Equipped with a solid understanding of Linux or other UNIX-like systems
  • Steeped in modern systems design (you know the ins and outs of networking, DNS, CDNs, and distributed systems)
  • An excellent troubleshooter and debugger
  • A flexible, open-minded developer who’s able and eager to learn new domains quickly

What You've Done

  • 5+ years of professional programming experience, including time at a rapidly growing eCommerce or technology organization
  • Experienced in Agile development and Continuous Delivery
  • Strong knowledge of AWS, as well as infrastructure management platforms like Chef, Puppet, Ansible, CloudFormation, or Terraform a bonus
  • Web application development experience a bonus

Our Tech Stack

  • Ruby on Rails
  • React
  • MySQL
  • Redis
  • Sidekiq
  • AWS
About Babylist

At Babylist, we help expecting parents get exactly what they need for the arrival of their new baby. We have a large and rapidly growing user base of passionate parents-to-be who are making important purchasing decisions for one of the biggest events in their lives, which is both exciting and overwhelming. Our core product is our universal baby registry. Currently one in two first-time expecting families in the United States actually create a baby registry at Babylist.com. In 2019, over $400 million worth of gifts were purchased off of Babylist registries.

Why You Will Love Working at Babylist:

 • We get stuff done
 • We have a real impact on people’s lives
 • We're passionate about our users and we genuinely appreciate them
 • We work at a sustainable pace for long-term success (yes, we’re profitable)
 • We are growing and have meaningful opportunities for career advancement
 • We’re a technological and data-driven business
 • We believe in autonomy and reward taking initiative
 • We have experienced leadership that is always open to new ideas

Benefits:

 • Competitive pay
 • Competitive health benefits including company-funded medical, dental, and vision
 • 401(k), FSA plans, and disability insurance
 • Flexible, paid parental leave policy
 • Flexibility to work from home and prioritize home life as we navigate the impacts of COVID-19
 • Easy access to BART and commuter assistance (when we return to the office)
 • We work at a sustainable pace; in general we don't work late or on weekends, and before we all worked remotely, most employees took advantage of our WFH Wednesdays

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.
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Senior Technical Support Engineer - East Coast USA
 
senior golang java c big data linux Sep 22
At Couchbase, big things happen. Every day, we’re translating vision into reality by tackling new and exciting challenges head-on. This is a breakthrough stage in our company, where the enthusiasm of our employees and leadership team is infectious and growing.  You’ll have the opportunity to learn new skills, grow your career, and work with the smartest, most passionate people in the industry.

We are looking for a Senior Technical Support Engineer to assist our rapidly growing customer base. As part of our customer support team you will be the primary point of contact for Couchbase customers for all technical issues. 

NoSQL databases are the answer to the demand for high speed, highly available, extremely dynamic data storage and Couchbase is at the forefront of this technology. Working in Couchbase Technical Support you’ll acquire highly coveted skills, essential to this technology, by navigating the world of NoSQL databases and the "big data" eco system. This includes working with Golang, learning about the principals and concepts of distributed systems, understanding what goes into good NoSQL database design, mobile data convergence, and becoming proficient in the best practices for building NoSQL-backed applications.

Location: This role is open to being based in East Coast USA fully remote or else in in-office in the Santa Clara, CA HQ once it is safe to return to the office. (The team currently works remotely due to COVID.)

Responsibilities

  • Work with our customers during implementation and production of their Couchbase Server-based applications
  • Troubleshoot and research customer issues. These can range from development time SDK questions to performance tuning or failure analysis
  • Reproduce customer cases for detailed troubleshooting and analysis. This may include writing or modifying code or simulating node failure situations
  • Become a product expert for customers and stay up-to-date on new features in Couchbase
  • Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds or best practices

Preferred Qualifications

  • 5+ years of experience working with users/developers to troubleshoot and resolve issues for backend infrastructure applications (e.g. databases, application servers, Hypervisors, etc.)
  • 5+ years experience managing and troubleshooting Linux and Windows systems.
  • BS in Computer Science, Engineering or equivalent experience in software and/or a technologically relevant field
  • Strong Unix/Linux administration skills
  • Strong programming experience in one of the following languages: Java/C/Python
  • Familiarity with NoSQL databases
  • Experience in troubleshooting distributed high-performance systems
  • Excellent analytical skills, passion for pinning down technical issues, and solving problems
  • Enjoy a fast-paced startup environment
  • Working hours for this role varies depending on coverage. From Monday to Friday with starting time between 8:00 and 11:00 until 17:00 and 20:00. 

Minimum Requirements

  • BS Computer Science or commensurate experience
About Couchbase

Couchbase's mission is to be the platform that accelerates application innovation. To make this possible, Couchbase created an enterprise-class, multi-cloud NoSQL database architected on top of an open source foundation. Couchbase is the only database that combines the best of NoSQL with the power and familiarity of SQL, all in a single, elegant platform spanning from any cloud to the edge.  
 
Couchbase has become pervasive in our everyday lives; our customers include industry leaders Amadeus, AT&T, BD (Becton, Dickinson and Company), Carrefour, Comcast, Disney, DreamWorks Animation, eBay, Marriott, Neiman Marcus, Tesco, Tommy Hilfiger, United, Verizon, Wells Fargo, as well as hundreds of other household names.

Couchbase’s HQ is conveniently located in Santa Clara, CA with additional offices throughout the globe. We’re committed to a work environment where you can be happy and thrive, in and out of the office.

At Couchbase, you’ll get:
* A fantastic culture
* A focused, energetic team with aligned goals
* True collaboration with everyone playing their positions
* Great market opportunity and growth potential
* Time off when you need it.
* Regular team lunches and fully-stocked kitchens.
* Open, collaborative spaces.
* Competitive benefits and pre-tax commuter perks

Whether you’re a new grad or a proven expert, you’ll have the opportunity to learn new skills, grow your career, and work with the smartest, most passionate people in the industry.

Revolutionizing an industry requires a top-notch team. Become a part of ours today. Bring your big ideas and we'll take on the next great challenge together.

Check out some recent industry recognition:

Want to learn more? Check out our blog: https://blog.couchbase.com/

Couchbase is proud to be an equal opportunity workplace. Individuals seeking employment at Couchbase are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
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