Remote Manager Jobs

Yesterday

Engineering Manager, Enterprise Platform
 
manager cloud backend Jan 26
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian helps teams everywhere change the world. Our products are revolutionising the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity.
We're looking for an engineering manager to manage a team of developers for our media platform, which powers file uploads and attachments across our Cloud products like Jira, Confluence, and Bitbucket.

You will be responsible for helping build and maintain an effective team, empowering them to achieve their goals. You provide and use inspiration and creativity to help the team solve difficult challenges and drive outcomes. With your people leadership skills and experience, you will support the team to flesh out and provide guidance on engineering initiatives, technical designs, and new and existing features.

In this role, you will also be responsible for the management of individuals reporting to you. You will be coaching, mentoring, and supporting them in their professional development to help unlock their full potential and grow. 

In this role you'll get to:

  • Collaborate with other platform and product teams every day
  • Work on a system that handles up to a million requests per minute and hosts multiple petabytes of data for our Cloud customers
  • Work with a mix of software developers across all levels of seniority

On your first day, we'll expect you to have:

  • 2+ years of demonstrated people leadership experience
  • Familiarity with agile software development methodologies
  • Experience with designing back-end systems and APIs
  • Ability to drive technical excellence, pushing innovation and quality
  • Strong organisational and communication skills

Experience in the following is preferred:

  • Microservices-based architectures
  • Solving problems in distributed systems
  • AWS, especially EC2, S3, and DynamoDB
  • Node.js ecosystem
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Engineering Manager, Platform
 
manager cloud backend Jan 26
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian helps teams everywhere change the world. Our products are revolutionising the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity.
We're looking for an engineering manager to manage a team of developers for our media platform, which powers file uploads and attachments across our Cloud products like Jira, Confluence, and Bitbucket.

You will be responsible for helping build and maintain an effective team, empowering them to achieve their goals. You provide and use inspiration and creativity to help the team solve difficult challenges and drive outcomes. With your software engineering expertise, you will support the team to flesh out and provide guidance on engineering initiatives, technical designs, and new and existing features.

In this role, you will also be responsible for the management of individuals reporting to you. You will be coaching, mentoring, and supporting them in their professional development to help unlock their full potential and grow.

In this role you'll get to:

  • Collaborate with other platform and product teams every day
  • Work on a system that handles up to a million requests per minute and hosts multiple petabytes of data for our Cloud customers
  • Help software engineers troubleshoot complex technical problems at scale
  • Work with a mix of software developers across all levels of seniority

On your first day, we'll expect you to have:

  • Familiarity with agile software development methodologies
  • Experience with designing back-end systems and APIs
  • Ability to drive technical excellence, pushing innovation and quality

Experience in the following is preferred:

  • Microservices-based architectures
  • Solving problems in distributed systems
  • AWS, especially EC2, S3, and DynamoDB
  • Node.js ecosystem
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Technical Support Manager
 
manager Jan 26
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Are you passionate about working with smart teams and customers to deliver an outstanding support experience? Then this role will be a good match for you! This is a key role on our Data Center Support leadership team which is focused on providing exceptional support to our Enterprise Data Center customers. In this role, you will lead a team of experienced support engineers supporting multiple Atlassian Data Center products.

More about you:

  • Are you a leader who is passionate about servicing customers and love people that have a good sense of accountability and quality? Are you not comfortable with mediocre?
  • You will be essential in guaranteeing customer satisfaction, product quality, and ongoing customer success with Atlassian products. Working with your team to ensure service levels, support quality, and customer satisfaction targets while being a key driver for product improvement, application performance and corporate change.
  • You will coordinate root-cause analysis and fixes for complex issues and customers while being key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian. Creating a wide and loyal customer base to the Atlassian products and brand.
  • You will also participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details.
  • You are able to demonstrate where you have focused on team coaching, skills uplifting, SOP improvements, delivery quality, transparency, analytics and developing robust teams.
  • Create, organise, and communicate strategies 3-6 months ahead. Partner with global peers in aligning the strategies and work within the broader ecosystem of Team Leads and Managers to improve the overall department and corporate operational efficiencies.
  • Have a strong business sense, define global and scalable frameworks & methodologies that are comprehensive from concept through adoption, scale, and maintenance.

On your first day, we'll expect you to have:

  • Experience in the software industry with significant related working experience in a Customer Support Center function in a managerial capacity
  • You’re an experienced people leader, involved in building networks and developing talent. Able to recruit and build successful teams
  • Extensive expertise in developing metrics to measure the effectiveness of technical support within the organisation
  • Experience in both small and large companies is highly desirable
  • Good communications and interpersonal skills
  • Track record of accomplishment and effectiveness within organisations
  • Experience in working 24x7 support operations and with teams across multiple locations will be an added advantage

It's great, but not required if you have:

  • Experience leading service operations teams in fast-paced companies.
  • Experience with enterprise-level software solutions, SaaS environment or Atlassian specific products like JIRA, Confluence, or Bitbucket.
More about our team:

The team is filled with technical individuals that are excited to be building a new service offering and experience for our customers.

We challenge one another every day and hold ourselves accountable for our work product as well as our customer's overall success. We all enjoy the interactions with the customers, problem-solving, and actively championing for customers within Atlassian. We feel that through our roles we can positively impact millions of end-users and their experience with Atlassian.

We believe we can add significant value to the business by listening to the customer's experience, translating these into actions, and championing their short-term issues and long-term needs throughout the organisation. Our team is open, filled with varied backgrounds and talents, respectful, focused and is all about providing legendary service to our customers. 

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Enterprise Advocate Manager
 
manager Jan 26
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian is revolutionizing the software development industry and helping teams all around the world like Daimler, Pixar and Tesla to advance humanity through the power of software & collaboration. We are continuing to build out our leadership team in the Americas. This leader is responsible for managing a team of Enterprise Advocates who engaged our largest customers in an account based selling role. Our Enterprise Advocates build and implement an effective sales strategy to drive adoption of select products and services to our Enterprise customer base. This team is a champion for our customers, providing market feedback to our product development teams and helping us optimize our customer experience. You will report to the US Head of Sales.

More about you:
Atlassian is passionate in welcoming new team members who are self-motivated, proactive, organized, and value centric. Additional attributes of our Direct Sales organization include: customer-focused, creative, thoughtful communicator, and analytical friendly. Our leaders enjoy working in a fast-paced environment, love to share experiences and findings in collaborative settings, with Atlassian being a place you can join to 'do the best work of your life'. The Enterprise Advocacy team was established in the summer of 2014, with a global presence. We share a commitment to achieving our goals, and an ambition to make our team successful. However, above all we believe in the Atlassian values and want to use them as our compass in building out a revolutionary sales model. We are looking forward to having you join the team!
Are you customer-obsessed, creative, and an effective communicator? Are you analytical by nature? Are you a team advocate who can demonstrate strong leadership skills in an organization that prides itself on its open, honest, and supportive culture.

Qualifications:

  • 5 years experience in Sales & 2+ years of management experience
  • Strong a track record of success
  • Experience using CRM, Pipeline Management, and Analytic tools
  • Motivated and inspired to coach, enable, and mentor selling professionals
  • You are someone who wants to challenge the traditional Sales Model and optimize sales processes.
  • You love working in a fast-paced international environment, take the initiative to get stuff done, try new things and love sharing your findings with your team.


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Program Manager, Teamwork Platform
 
manager saas cloud Jan 26
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian helps teams everywhere change the world through the power of software, and we are looking to hire a highly organised, results-oriented Program Manager for our Cloud Platform team. You will work closely with cross-functional teams throughout Atlassian, driving critical initiatives to build the best collaboration platform out there. Think NASA launching the Rover on Mars or Cochlear gifting children born deaf with the ability to hear. Your work will directly impact products used to advance humanity.

You should have experience in agile development methodologies (at scale) and an understanding of the software development cycle, to help ensure that the team follows and iterates on processes. You will have a strong technical background and the ability to evaluate solutions, assess risks, anticipate bottlenecks, provide issue management, make tradeoffs, and help balance the business needs versus technical constraints.

You will draw upon exemplary program / project management, critical thinking, and problem solving skills, with a passion for creating reliable and maintainable systems. You should be open to new challenges, strong at multi-tasking, be creative, self-directed, and a great teammate. You will drive continuous process improvement, and collaborate effectively with cross-functional business and software teams to solve problems and implement new solutions.

In this role you will:

  • Interact with Project Sponsors, other Program Managers, and multiple development teams to define and deliver complex features.
  • Work with the team to identify and resolve risks and dependencies, including identifying workaround and contingency plan options and be able to discuss the pros, cons, and tradeoffs of each option.
  • Gain consensus on technical decisions and ensure that appropriate software engineering practices are employed to deliver high quality results.
  • Provide status updates regularly and in a variety of formats ensuring everyone is aware of progress and road-blockers.
  • Drive effective teamwork, communication, collaboration, and commitment across multiple groups with multiple priorities.
  • Should always be looking for opportunities to improve process, in order to increase team output and team health.

On your first day, we'd expect you to have:

  • Experience in scoping, timeline creation, project tracking, risk management, and process improvement. Good at handling expectations about risks, issues, resourcing and timeframes.
  • Experience working with product, design, and engineering teams, ideally in a cloud product environment.
  • Self-motivated, enthusiastic and capable of running multiple priorities.
  • Good verbal and written communication skills, especially communicating across all levels and cross functional teams.
  • You understand the SDLC and PDLC and can partner with teams to deliver high-quality products
  • Familiar with Agile methodologies and are able to lead and educate on patterns and agile frameworks to help empower our teams
  • Experience working in a high-velocity environment, you thrive in a lean build, test, and learn environment
  • Experience working on large scale SaaS programs
  • Dependable, organised and highly motivated.
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Lifecycle Marketing Manager - Cryptowatch
manager marketing manager testing crypto Jan 26
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2018 to over 1200 today and we have no intention of slowing down.

We are looking for a Lifecycle Marketing manager with a deep understanding for how to utilize educational, promotional and transactional campaigns across email, push and SMS notification channels in order to drive conversions and customer loyalty. This role will be highly cross-functional, working with Product and Design to unify communications across owned channels and collaborating with Data to measure and improve efficacy of communications. This role has the potential to scale up to manager of a team of lifecycle marketers. As our first dedicated email hire, you will turn our fledgling email strategy into a formidable lifecycle marketing system that drives revenue and customer loyalty. 

Responsibilities

  • Own the hands-on execution of all email and in-app lifecycle marketing campaigns (building & sending emails, pulling audience segments, A/B testing & reporting). Owned marketing channels include email (batch, trigger, nurture), mobile push notifications, SMS. 
  • Develop customer targeting, segmentation, and personalization strategies to maximize signup conversion rate (top of funnel) and retention (bottom of funnel); immediate focus will be on top of funnel. 
  • Lead marketing automation and triggers to engage and convert prospects and customers across the customer journey using transactional, promotional, and educational content strategies. 
  • Continuously conduct A/B tests and analyze results to develop insights to improve conversion rate, retention, and trader loyalty. 
  • Work with other marketing team members (Social, Content) to plan coordinated marketing campaigns and utilize assets effectively. 
  • Work with Product, Design, Intelligence, and Data teams to deliver compelling personalized customer journeys - including by directing event tagging and technical integration projects. 
  • Provide on-going reporting on campaigns and revenue impact to stakeholders. 
  • Ensure high quality and error-free implementation, testing and QA of lifecycle marketing campaigns

Requirements

  • 3+ years of experience in lifecycle marketing. 
  • Strong systems thinking skills - can plan out complex lifecycle strategies and execute them
  • Ability to take abstract outcomes/directives and build concrete plans to take us there via lifecycle marketing strategies. 
  • Excited to work as an Individual Contributor and own all facets of the lifecycle marketing strategy
  • Experience designing and executing successful personalized nurture campaigns in an email marketing system like Salesforce Email, Marketo, or Autopilot. 
  • Experience in working cross-functionally with Product, Design and Data teams to build and measure campaigns in owned marketing channels that interact with the core product, like platform price alerts and triggered email campaigns. 
  • Analytical and process-oriented mindset with unparalleled attention to detail. 

Nice to Have

  • Experience in the financial sector or with trading / traders.
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us

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Last Week

Engineering Manager
manager ruby Jan 25

Description

We are seeking an Engineering Manager with expertise in React, Elixir, or Ruby programming languages, a track record improving engineering processes, and proficiency in the design, maintenance, and assessment of technical architecture.

Compensation is $125k-145K. This position is fully remote within the United States and its Territories. We offer health, dental, vision, and life insurance and a 3% matching SIMPLE IRA program.

SmartLogic is an experienced and growing custom software development consultancy successfully serving clients for 15 years. We are deeply committed to our team, our clients, and the communities where we work. Check out recent company initiatives - youth workforce development, investing in anti-racism, and women in tech. We look forward to reviewing your application and starting a conversation about a fulfilling career with SmartLogic.

Responsibilities

Manage a team of up to six developers to produce effective and efficient code ensuring projects are on time, on budget, and have happy clients. Ensure continuous professional development progress for your team and the company as a whole. Design, maintain, assess, and debug technical architecture and codebases. Improve and maintain engineering processes. Collaborate and coordinate with project managers ensuring technical excellence for client products. Project management and individual contributor programming as needed. Support hiring, operations, and sales as related to the engineering team and technical decision making. Requirements

Expertise in React, Ruby or Elixir. Demonstrated experience designing, maintaining, and assessing technical architecture. Experience communicating with clients and translating technical issues to non-technical stakeholders. We prefer project management experience but it is not required. First time managers are encouraged to apply. Applicants must be legally authorized to work in the United States. Benefits

We are continuously working to cultivate a supportive and inclusive workplace that recognizes and respects diversity of background, experience, and thought. We believe that diversity benefits both our company culture and the software we write.

SmartLogic is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

No phone calls or unsolicited emails, please. We do not work with recruiters or placement agencies.

This position is fully remote and you may work from anywhere in the United States. We offer health, dental, and vision insurance, paid vacation, and a 3% matching SIMPLE IRA program.

SmartLogic is committed to professional development and community involvement. We provide ample opportunity for participation in conferences, books, and other desired resources. We organize events, meetups, and invest in our local and online communities.

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Product Marketing Manager, Protect
manager marketing manager Jan 25

Contrast Security is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks, heralding the new era of self-protecting software. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate assessment and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has sensors that work actively inside applications to uncover vulnerabilities, prevent data breaches, and secure the entire enterprise from development, to operations, to production.

ABOUT THE POSITION
As a Product Marketing Manager, for our runtime application self-protection (RASP) business you will be responsible for the outbound product marketing activities for Contrast Security’s innovative enterprise AppSec solutions. You will craft the messaging for solutions targeted at protecting applications from hackers and data breaches. You'll conceive and develop content that helps communicate our value to customers, and enables our sales organization to effectively educate our prospects on our Protect products and vision. Attention to detail and an eye for quality, along with the ability to grasp and translate highly technical feature sets into business value propositions is crucial. It also requires you to be a strategic thinker and have the business savvy to drive segment opportunity. In your role as a Product Marketing Manager, Protect you will be the expert on our buyer and influencer personas, and translate that knowledge into compelling content and sales tools. 

Responsibilities

  • Product messaging – Create messaging that differentiates
  • Product content – Author informative, persuasive content that can be delivered through multiple channels
  • Sales and marketing enablement – Communicate our unique value proposition and differentiators to the sales team and develop tools & marketing material that support the selling process
  • Partner closely with Corporate Marketing team to support and represent Contrast at industry and company events.
  • Product launch – Plan the launch of new product releases and manage the cross-functional implementation of the plan
  • Market intelligence – Be the expert on your buyers and their buying process, as well as how to crush the competition
  • Public speaking – Present to audiences at industry events, tradeshows and customer meetings
  • Customer pulse – Help identify customer requirements and, working with Product Management, define product strategy

Qualifications

  • 5+ years in product marketing, product management, or field marketing positions
  • Experience marketing technology products to large or mid-market buyers
  • Familiarity one or more of these product markets: cyber security, IT, software development
  • Bachelor's degree, MBA preferred
  • Excellent verbal and written communication skills
  • Passion for learning & attention to detail
  • Deadline driven – can manage multiple projects and stay on schedule
  • Willingness to travel 5-20%
  • Excellent people and management skills to facilitate interactions with co-workers, cross-functional teams, customers, prospects and third parties
  • Solid skills with office productivity applications such as Google Docs or MS Office, and especially PowerPoint

  • We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

What We Offer

  • Competitive Compensation
  • In-office Lunches
  • Medical, dental, and vision benefits
  • 401(k)
  • Flexible paid time off
We are changing the world of software security. Do it with us.  
We believe in what we do and are passionate about helping our customers secure their business.
If you’re looking for a challenge and want to enjoy where you work, you’ll love Contrast Security.

Contrast Security is committed to a diverse and inclusive workplace. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles, and locations.

By submitting your application, you are providing Personal Information about yourself (cover letter, resume, email address, etc.) and hereby give your consent for Contrast Security, Inc. and/or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. If you are a resident of the European Economic Area or are applying for a position in the European Economic Area, Contrast’s Privacy Statement reflects our policies around compliance with the General Data Protection Regulation (“GDPR”) and your rights respective to GDPR as a California resident, you are entitled to certain rights under CCPA: The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.

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Enterprise Customer Success Manager, Udemy for Business
Udemy  
manager saas api Jan 25
ABOUT UDEMY:
Udemy is a global marketplace for learning and teaching online. More than 60 million consumers and several thousand companies around the globe trust Udemy’s technical & soft skills to close the skills gap. Our customers can choose from an extensive portfolio of 150,000 courses taught by 57,000 expert instructors from over 65 countries.
Udemy for Business is a curated solution of business-relevant and technical courses delivered through a simple platform to provide your employees with the most engaging learning experience. Our business is on a growth trajectory that offers fantastic career opportunities. 

We are a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious commitment to delivering the best possible learning and teaching experiences. Udemy’s culture encourages innovation, creativity, passion, and teamwork. Our EMEA business is growing fast and we are looking for a French speaking Enterprise Customer Success Manager to join our fantastic business, based remotely in EMEA (preferably Ireland, UK or France).

Our Customer Success Managers are responsible for partnering with our most valued customers, to help them successfully adopt our product (Udemy for Business) and in turn, ensure they meet their business goals. We love people! We build relationships with learning champions and executives. We can’t wait to get onsite with customers. Internally, our team is close and loves to collaborate. We also put a ton of effort into building tight cross-functional partnerships with other departments at Udemy including Marketing, Product and Sales.

We are revenue driven. We own renewals and get excited when we identify an upsell opportunity. Our partnership with Sales is tight, and we share a joint passion for meeting and exceeding our goals.

We like going deep and wide. We aren’t yes people, order takers, or ticket triagers. We talk to our customers regularly and aren’t afraid of getting our hands dirty. We use our consultative mindset to help our customers plan their learning strategy, deploy new programs, and measure success. Our customer base is growing quickly, and we leverage the experience and creativity of our team to create new ways to engage and delight our customers.

Here's what you'll be doing:

  • Proactively own and manage the success of a portfolio of enterprise-level Udemy for Business (UFB) customers
  • Develop individual success plans for each customer to ensure UFB adoption, expansion and loyalty across your portfolio of customers
  • Be an expert on the UFB Platform, with a deep understanding of our technology and content
  • Consult with customers on their internal learning and development strategy and challenge leaders to drive change across their organization
  • Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of UFB
  • Build and maintain trusted advisor relationships at the executive level
  • Partner with Sales to develop an account strategy for each Enterprise customer to hit retention and upsell targets
  • Onboard and train new customers. Partner with Implementation Engineers to ensure successful project management and ongoing support of custom features and API integrations.
  • Create a customer feedback loop with product management to surface customer requests and help translate customer feedback into product requirements
  • Partner with marketing to develop customers for case studies and media opportunities
  • Own the creation of internal and customer facing processes, programs and materials to improve the quality and efficiency of the Customer Success department

We're excited about you because you have:

  • Fluent French speaker
  • Min 5-8 years of B2B SaaS customer success, account management or consulting experience working with large, enterprise-level accounts (> $100k ACV)
  • BA or BS degree
  • Experience working with HR/L&D customers would be a plus, but not required
#LI-LM1

Our Customer Success Mission
To empower all customers to achieve their business goals through learning so that Udemy is an indispensable resource, and to become a partner our customers adore. We will serve as strategic advisors and provide trusted support. We will be the voice of the customer internally and will foster strong cross functional partnerships. Our customers’ success will be the engine that drives Udemy’s success.

About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 35 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
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Product Manager, Confluence Cloud
 
cloud manager Jan 22
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

The Confluence Cloud team at Atlassian is changing the way companies collaborate and share information. Confluence has 50k+ customers and more than half of Fortune 100 companies use Confluence to connect people with the content they need to get their jobs done, faster. Join us as we unleash the power of teams all over the globe.

Over the last 17 years Confluence has grown to become a popular product for the world’s content creation and collaboration needs. Since then more and more organizations have chosen Confluence for its flexibility, customizability, extensibility and for helping them to create and share knowledge. This has scaled Confluence’s usage both horizontally with more organizations adopting Confluence and vertically with more spaces, pages, comments etc in a single Confluence instance. As the industry and our customers shift from on-premises to cloud we will ensure they have a great experience in Confluence Cloud regardless of their size. This makes the Confluence Scale team critical to Confluence and Atlassian.

We are looking for a bold, creative Product Manager who can lead this team in tackling the challenge of ensuring Confluence Cloud can scale for the largest of our customers and beyond.

In this role you'll get to:

  • Lead the design & development of tooling for certifying, reporting and maintaining current scale capabilities of Confluence Cloud
  • Lead the efforts to optimize the application to support large customers
  • Lead the efforts for finding and fixing the current limits & bottlenecks of Confluence Cloud
  • You will partner with engineering and design to form a triad that can inspire and lead your teams to success. Your work will impact millions of users and thousands of partners for decades to come. All this, while creating extraordinary products, we also bring fun, excitement and speed to consumer software.

On your first day, we'll expect you to have:

  • 4+ years of experience in product management, with a history of shipping both consumer products and cloud services
  • 4+ years of experience in highly technical, multi region, highly available platforms
  • Self starter with the ability to influence teams to build better products with a constant dedication to understand, question and improve the experiences for our users
  • Real passion to understand customer needs and a strong motivation to solve their problems
  • Data and detail oriented, while balancing quality and quantity
  • Ability to inspire the team to build better products with a constant dedication to understand, question and improve the experiences for our users
  • Able to lead products that require coordination across multiple teams 
  • Ability to communicate directly and clearly, with a strong emphasis on careful listening
  • Flexible and able to adapt to changes


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Engineering Manager, Cloud Infrastructure
 
cloud manager Jan 21
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry and helping teams collaborate and build the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear giving those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity. 

We're looking for an Engineering Manager to lead a team of engineers in the Sydney timezone to bring more network integration and automation to unleash Atlassian teams and customers, to get sh!t done. You'll be part of a growing team, crafting our next generation of infrastructure and delivering value to our customers through creative improvements to our product. You'll be at the helm to build an effective team, empowering them to achieve their goals, and putting those goals into broader context. Your greatest responsibility will be looking after the individuals reporting to you, mentoring and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel. 

Come and join us building solutions that operate at large scale and be empowered to improve Atlassian products to truly deliver a reliable and flawless experience to all Atlassian developers and customers. 

On your first day, we'll expect you to have:

  • Significant experience with building large scale systems using cloud providers 
  • Experience leading a development, infrastructure or platform team
  • Familiarity with agile software development methodologies
  • Ability to drive technical excellence, pushing innovation and quality 
  • Strong organizational, contribution, and project management skills
  • Operational maturity with teams responsible for running mission-critical production services
  • Strong customer empathy
  • Be able to drive team innovation through robust technical sparring sessions

Experience in the following is preferred:

  • Employee performance and growth management
  • Large scale distributed systems 
  • Building and running cloud-provider-based infrastructure
  • Microservices
  • Python development
  • Continuous Integration & Continuous Delivery
  • Infrastructure-as-Code frameworks such as CloudFormation or Terraform 
  • Networking: IP, TCP, HTTP, DNS, Proxy technologies
  • AWS building blocks such as VPC and TGW
  • Product management practices
More about our team

The Core Network & Automation team's remit is developing and operating the Atlassian network, to high levels of reliability and at large scale. Our mission is to ensure Atlassian’s network services are available, scalable and engineered to meet the ever growing demand for functionality and speed.
The team currently covers all the aspects around network design, engineering, implementation, operations and network tools/automation development & system administration.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Security Content Manager - Security Awareness
 
manager testing Jan 21
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. With over 100,000 global customers (including 85 of the Fortune 100), we’re advancing the power of collaboration with products including Jira, Jira Service Desk, Confluence, Bitbucket, Trello, and more. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team.

The Security Awareness team is looking for a Security Content Manager that has a passion for unleashing the power of content marketing in the cybersecurity space. This new role would lead our security team’s internal communications and marketing effort for our entire company. Our team of security specialists are looking forward to partnering with someone that has the expertise to showcase their talents and excite our staff about security. 

You’ll love this role because you can be creative and make a huge impact across our entire organization by empowering our staff to be security savvy. You’ll work with subject areas across different departments within a quick-paced, fast-growing company to imagine, create, and deliver awesome security awareness campaigns that help us protect our customers. This program is newly created and it’s the perfect place to bring your ideas to life!

In this role, you’ll get to:

  • Design a content marketing and communications program for the security team to reach a global organization
  • Partner with security team subject matter experts to produce content to educate and delight our employees
  • Use existing platforms such as our internal blog, Confluence, Slack, and events, or create new channels to generate awareness and engagement on security topics
  • Use technical metrics-gathering techniques such as A/B testing and surveys to measure the engagement and effectiveness of your program

On your first day, we'll expect you to have:

  • Professional experience with content marketing or corporate internal communications programs
  • Experience working with geographically distributed teams as we’re growing globally
  • Ability to think both strategically and tactically with great creative problem-solving skills
  • Experience leading technical cross-functional programs and driving delivery success

It’s not essential, but nice if you have:

  • Experience working with cybersecurity topics
  • Experience with technical writing
  • Experience with conferences and virtual events
  • Familiarity with graphic design software
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Senior Manager, Global Compensation Programs
 
senior manager big data Jan 21
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

It’s an exciting to join the Total Rewards team at Atlassian. We just announced our Team Anywhere vision and are looking for a hardworking, experienced and fun compensation professional to help us evolve our compensation strategy, programs, policies and processes for a truly remote workforce.

We are also on a multi-year journey to evolve our Performance & Compensation Review processes in service to our newly developed Talent Philosophy. In this role, you will be a thought partner on how our compensation programs and frameworks should evolve to attract, motivate and retain talent in order to meet our business needs.

As the Senior Manager, Global Compensation Programs, you will be responsible for leading the planning and administration of global compensation programs including: market analysis, annual budget planning and the end to end focal review process. This role will liaise with a cross-functional team of HRBPs, HRIS, global compensation team members, and People team centers of excellence.
Success in this position requires strong analytical skills with the ability to step back and see the big picture. The right candidate will help us to ensure forward thinking systems and tools to support our fast-growing constantly evolving organization. You take employee feedback seriously and collect it often to continually improve and enhance our programs. Combining data and feedback from Atlassians with the latest industry research, you will make large-scale, data-driven decisions that will have a huge impact.

This role will also be a member of the Compensation Leadership Team and have exposure to all of the work efforts within the team. While we have to divide and conquer to get work done, we are highly collaborative and value all opinions so you will always have a seat at the table as we deliver on the initiatives on our FY21 roadmap.

If that isn’t compelling enough, we are a globally distributed team yet manage to be close-knit. Our team meetings range from a focus on compensation related topics to birthday recognition and competitive games. We work hard and play hard together.

In this role, you'll get to:

  • Lead a small team of Compensation professionals
  • Lead and ensure effective management of various compensation work streams including salary planning, annual bonus and equity processes and reviewing compensation insights with leadership.
  • Ensure appropriate governance and adherence to Atlassian’s compensation philosophy, policies and global labor law requirements.
  • Ensure alignment with our corporate compensation philosophy, participate in the review of market data and creation of market reference ranges, including report development, analysis of market data, movement recommendation and costing for both US and all other countries
  • Responsible for project management of compensation programs, policies and processes. Act as internal authority regarding compensation analytics, programs and processes for the company
  • Collaborate with HRIS resources on tool strategy, improvements and enhancements
  • Identify processes, programs or capabilities that could benefit from automation or re-engineering
  • Drive end-to-end consistency across programs and train resources
  • Remain current on global compensation technical solutions and introduce solutions to improve internal programs
  • Lead global market analysis exercise; being an authority on major external survey methodologies and have deep insights in market data utilization globally
  • Convert data outcomes into insights and executive ready presentations to senior leaders
  • Ensure that the compensation structure (base, bonus and equity) and compensation for employees is externally competitive and internally equitable.
  • Assists in the development and dissemination of effective communication materials that improve the understanding and value of compensation programs

  • On the first day, we'll expect you to have:
  • Bachelor’s Degree with 5-10 years of compensation experience
  • In-depth experiences with a global focal comp planning system and market analysis tool; experiences with advanced compensation planning technology development and implementation
  • Experience leading global projects in a compensation team
  • Excellent analytical capabilities, experience with big data and interfacing between HRIS applications, solid financial and compensation modeling skills and ability to communicate persuasively with business partners to resolve highly complex problems.
  • Demonstrated ability to evaluate, craft and recommend market competitive programs aligned to business strategy.
  • Work regularly and comfortably with high-level individual contributors and leaders across multiple functions. Track record of influencing at the senior leadership level.
  • Excellent listening and communication skills, with the ability to articulate and distill complex issues.
  • Ability to manage change effectively and always mindful of technology and business process implications.
  • Advanced excel skill is a requirement
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Customer Success Manager, Trello
 
manager saas Jan 21
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Are you an experienced Customer Success Manager in search of that next challenge? This could be the role for you!

Customer Success Managers at Atlassian are responsible for maintaining relationships with key customers. Following their purchase, we meet regularly with customers to better understand their business needs, guide them through onboarding, and provide input into their implementation planning. We work strategically with customers on an ongoing basis to ensure that they are consistently achieving their goals and realizing value. We serve as an internal liaison and voice of the customer to bring contextual feedback into Atlassian regarding how customers use our products, customer requests for improvement, and insights into their overall experience. We monitor customer health and craft success plans to further drive their continued adoption of our product, all while collaborating with the larger account team.

More about you

You are passionate about the success of your customers, the value they receive from the solution you helped create, and you enjoy building strong partnerships. Adept at listening, documenting, translating, and conveying customer feedback to internal teams (Sales, Product Management, etc.). You possess the ability to learn, collaborate, communicate, and configure our product capabilities to meet the customer's needs. You are capable of researching and devising solutions based on your expertise, but able to solicit and incorporate input from other teams. You are an independent, self-motivated, results-focused individual. You strive to improve customer success practice through self-study, elevating industry standards, data analysis, and practical operational changes. You are focused on improving broader customer experience and having a visible global impact on processes, products, and teams.

On your first day, we'll expect you to have:

  • 5+ years of experience working with customers adopting SaaS solutions
  • 2+ years of Enterprise Customer Success Management experience
  • Project management and coordination skills
  • Customer monitoring and management skills
  • Experience helping an organization adopt an Atlassian product or similar
  • Proven aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment
  • Demonstrated ability to take customer insights from the field and inspire changes to the business
  • Experience in handling high visibility escalations
  • Experience in communicating with a technical audience
  • Analytical skills to identify and articulate beneficial themes derived from customer data
  • Experience engaging closely with Sales, Product Management, and other teams
  • Confidence and motivation to creatively tackle problems, self-learn, and the ability to pivot and adapt quickly to change

It would be great, but not required, if you have:

  • Atlassian product experience with Trello or Access
  • Prior development or scripting skills
  • Salesforce and Tableau experience
  • Integration Products experience
  • Experience collaboratively brainstorming and developing strategic recommendations for how to improve post-sales processes (Implementation, Customer Success, etc.)
  • Ability to optimally communicate as the internal specialist with customers at an executive level on in-depth technical details, progress, and next steps
  • Experience in technical support, software services, and/or system administration for a large end-user community
  • Fluency in German or French
More about our team

Atlassian Customer Success partners with our customers to improve the value they realize in using our solutions through a high-touch engagement approach. We engage during onboarding and adoption, establish good relationships, and work to proactively mitigate any risks customers may encounter on their journey. We promote best practices and deliver insights back to the business.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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IT Automation & Efficiency Manager
manager crypto Jan 20
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2018 to over 1200 today and we have no intention of slowing down.

About the Role

We are looking for an IT automation manager to lead the planning, development and implementation solutions to automate manual work across all departments in the organization. This candidate will collaborate with vendors, business function leaders and engineers to design and execute a prioritized plan to increase efficiency and productivity in business and IT operations.  The ideal candidate has experience in automation of a range of enterprise systems and tools with a focus on no-code solutions.

Responsibilities

  • Lead an effort to identify gaps in efficiency and technical capability within current enterprise tools and technologies
  • Investigate the automation needs for each of our major business functions, define requirements, design solutions and oversee implementation
  • Document existing business processes and IT operations along with input from business function leaders and end users
  • Identify and recommend improvements to existing business processes, enterprise tools and solutions to increase efficiency
  • Design and implement no-code solutions and enterprise tool automation to increase efficiency
  • Manager a team of IT automation specialists and developers

Requirements

  • 2-3 years of managing an automation engineering team
  • Enterprise software solutions architecture and integration experience
  • Deep experience building and managing integration solutions for 3rd party enterprise products
  • Broad and deep technical knowledge of and experience with most enterprise level technologies (HRIS systems, secure messaging and collaboration, data storage and organization applications)
  • Experience in managing projects end-to-end
  • Hands-on experience building 3rd party application integrations in an enterprise environment
  • Knowledge of provisioning, designing, constructing and maintaining cloud-based enterprise systems
  • Strong facilitation and troubleshooting skills
  • Strong attention to detail and highly organized
  • Well-developed analytical and problem-solving skills
  • Superior logical, analytical and critical thinking skills
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us

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Sr. Product Manager - Trade Technologies
manager product manager crypto finance Jan 20
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

Kraken is seeking a Sr. Product Manager – Trade Technologies in San Francisco, CA

Duties include, but not limited to: 
Execute a robust and comprehensive Active Trader business and product strategy. 

Minimum education required

  • Bachelor’s degree or the equivalent in Finance, Business Analytics, Computer Science, Engineering, or Information Technology or a related field. 

Minimum experience required

  • 8 years of progressive product management experience.
  • 5 years of experience in either digital assets, forex, or the brokerage industry. 

Skills requirement

  • Demonstrated knowledge of programming using Python. 
  • Demonstrated knowledge querying large databases using Programming Language SQL.
  • Demonstrated knowledge of data analytics using Python. 
  • Demonstrated knowledge of developing reporting dashboards using data visualization tools. 
  • Demonstrated knowledge of managing technology projects using agile methodologies and scrum tools such as JIRA. 
  • Demonstrated knowledge of working with trading/matching engine. 

  • We will accept any amount of experience in the skills listed above. 
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us:
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Senior Product Manager, Growth
 
senior manager product manager Jan 20
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

As a Senior Product Manager, Growth you will be responsible for managing the growth strategy for a key Atlassian's initiative. This includes data gathering, planning and execution throughout the product lifecycle, helping to define the product vision, crafting the business case for new growth initiatives and working closely with engineering, marketing and partner teams.

You will work across multiple streams of work to provide guidance to assure the success of your initiative, including both features you are directly responsible for, as well as other feature areas managed by other Product Managers. You'll act as a mentor among Product Managers – helping and guiding efforts across the team while also owning specific feature sets and results. 

MORE ABOUT YOU

  • First and foremost, you love working hard to make products as outstanding as possible for customers.
  • You’ve got a honed attention to detail; solid understanding and appreciation of data.
  • You have prior success defining and launching excellent products, can pull off that delicate balancing act of prioritizing competing opportunities, and are a pro at communication.
  • You’ve got charisma in spades; you will need to influence cross-functional teams without formal authority. 
  • You’re social and adept at building relationships across product lines and functional groups to make sure we are all on the same page.

IT'S EXCELLENT, BUT NOT REQUIRED, IF YOU HAVE:

  • Having earned your BA/BS/MBA Computer Science or a related technical degree is strongly preferred. 
  • Product management experience in a high growth software product organization or a history of working with design and development to produce a great customer experience.
More about our team
Growth is a mentality applied to product development where the true north star is user growth. Every strategy, every tactic, and every initiative, is attempted in the hopes of growing the product's user base. The Growth team is all about applying a scientific approach to find ways to accelerate Atlassian's user growth rate.
Atlassian's products are used by more than half of Fortune 100 companies to connect people with content and co-workers they need to get their jobs done, faster. The pace of innovation and change in the workplace is now greater than ever. Our tools powers teams to help them go from concept to launch, no matter what the project, making collaborating for teams of all sizes easier. Atlassian is poised to shape how people collaborate now and well into the future. Come, be a part of this amazing journey!


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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This Month

Information Security Manager
manager crypto Jan 19
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2018 to over 1200 today and we have no intention of slowing down.

The Information Security Manager is responsible for the company's global IT Risk Management program and associated processes and services. They will lead a team of seasoned information technology professionals who design, develop, execute and maintain all aspects of the company’s IT Risk Management program including executing risk reviews of critical programs and technology solutions, maintaining the IT Risk Register, auditing and overseeing IT risk mitigation plans, developing and communicating IT Policies, Control Objectives and Standards, evaluating and reporting compliance to regulatory and customer requirements for information management, conducting 3rd party risk assessments and responding to customer risk assessments. This position works across all functions to address enterprise risks and provides expert consulting to business operations.

Responsibilities

  • Manage and maintain the IT Risk Management strategy, program and associated services.
  • Manage and maintain the communication of IT policies, control objectives and standards.
  • Identify the IT investments needed to ensure compliance with regulatory, contractual and internal requirements.
  • Implement risk-based controls that are fully auditable and compliant with business and regulatory standards.
  • Develop and produce Executive-level and Management scorecards to measure, monitor and report on IT Risk posture and control effectiveness.
  • Analyze business processes and systems and guide needed improvements that properly mitigate risk in alignment with the risk appetite.
  • Ensure the technologies and processes used worldwide meet all required information risk and information management requirements.
  • Consult at an expert level to support customer compliance requirements for new product development and enhancement of existing solutions.
  • Design and conduct 3rd party service provider risk assessments.
  • Assist resource owners and IT staff in understanding and responding to IT audit failures reported by internal and external auditing departments.
  • Apprise IT management regarding new and pending regulatory requirements and recommend plans of action.
  • Conduct security and risk due diligence related to acquisitions, divestitures & joint ventures.

Requirements

  • Minimum of 10 years’ relevant experience
  • Advanced knowledge of IT processes and technical environments with 10+ years’ experience in one or more of the following: architecture, customer and governmental compliance, data protection and privacy, information classification, core applications and critical infrastructure operations and support, business continuity/disaster recovery, enterprise risk management.
  • Knowledge of global regulatory requirements, including cybersecurity, data privacy and global trade compliance
  • Strong leadership and talent development competencies
  • Excellent written and oral communication and presentation skills, including experience and acumen in technical writing best practices
  • Proven ability to describe complex technical requirements in understandable terms
  • Proven ability to develop metrics and scorecards to measure process and control effectiveness

Preferred Qualifications

  •  MBA or other advanced degree preferred
  • CRISC, CISM or CISA certifications preferred
  • Experience with cybersecurity regulations and regulatory best practices, such as those promulgated by the SEC, NYDFS, CCPA, etc
  • Experience with SOC2 and ISO27001
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us

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Partner Success Manager
manager saas finance Jan 19
Spreedly is a rapidly growing, growth private-equity funded digital payments company with headquarters located in downtown Durham, North Carolina. We've developed a high volume, global solution to support our vision that the world is better with a diversified, inclusive, payment ecosystem. 

Our employees help build a culture that values independence, transparency, and collaboration in a digital-first communication environment. We hope you do your best work at Spreedly and find a mature workplace striving to support the ebb and flow of work-life harmony.

Spreedly is seeking an experienced Partner Success Manager to join our team, learn all about Spreedly and begin contributing quickly.  As a Partner Success Manager, you will deliver on our strategy to create a thriving partner ecosystem, whether the partner is a gateway or service provider.  You should have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions.

You will be responsible for new Partner implementation and existing relationship management as well as ensuring adoption of and engagement with the Spreedly platform. This is NOT a sales role.  The Partner Success Manager plays an integral role in our business, building strong working relationships with Partners to drive success. The Partner Success Manager will work with cross-functional teams including Business Development, Sales, Product, Engineering and Finance to accelerate growth through our most important relationships.  Your broad responsibilities will include helping to define and execute against the partner program, establishing business and technical relationships, and managing the day-to-day interactions with these organizations in order to build long-term business and marketing opportunities.

What you'll do

  • Build and nurture a strong partnership and consultative relationship with partners through thoughtful communication, regular business reviews, reporting, and innovative opportunities
  • Ask questions and develop a deep understanding of partners’ business operations in order to be your partner’s advocate to Spreedly teams
  • Transition new partners into the company seamlessly
  • Work with executive sponsors to design and execute success plans for partners
  • Identify, manage, and deliver on Spreedly and partner KPIs
  • Ensure that the goals of both Spreedly and partners are consistently exceeded
  • Drive planning sessions to ensure partners are able to fully leverage Spreedly to meet their performance goals
  • Drive expansion opportunities with each partner
  • Develop and implement best practices for effective partner management
  • Elicit partner feedback to act as an internal advocate for our partners
  • Establish a standard cadence of communication internally and externally to ensure success
  • Identify key players within partner organizations to connect with in order to build a deeper partnership
  • Be a problem-solver; work with teams to develop sustainable solutions that benefit members, shoppers and partners
  • Proactively partner with Product and Engineering teams to resolve high priority bugs quickly in order to problem solve customer issues and concerns, effectively communicating resolutions with customers

We're looking for someone with

  • Experience working with partners through account management, product management, program management and business development engagements
  • Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations
  • Demonstrated experience working and communicating with multiple stakeholders and cross functional teams including direct and channel marketing, solution architect teams, product management and account management teams
  • 5+ years experience in Customer Success/Partner Management
  • Confidence working in a highly technical environment
  • Experience building and leading distributed teams
  • Demonstrated ability to communicate effectively across an organization
  • Strong analytical skills to work with metrics, numbers and trends
  • Superior verbal and written communication skills

Nice to haves

  • Experience at a growth stage SaaS company
  • Experience supporting developers
  • Familiarity with the payments industry ecosystem(Gateways, Processors, Solution Providers) 
  • A BS/BA degree

What we offer

  • Competitive salary
  • Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
  • Life and long-term disability insurance
  • Medical and dependent care FSA
  • Optional vision insurance
  • Open PTO policy
  • 12 weeks paid Family Leave
  • Matching 401k plan (5% up to $5,000 yearly)
  • Monthly digital lifestyle stipend ($150)
  • Professional development opportunities including $3,000 annual stipend and access to LinkedIn Learning

  • When travel and in-office work commences
  • Remote friendly work environment. Even our local employees are remote 3 days per week!
  • Tues./Thurs. are in-office days for local employees - the rest of the week employees are free to work wherever they choose
  • Paid lunches on in-office days for local employees
  • Quarterly visits to HQ for remote employees
Spreedly is an equal opportunity employer. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Some of our positions are open to remote applicants. If this is the case it will be sited in the job posting just below the position name. Unless otherwise stated, remote positions are open to candidates in the contiguous US only. We are not set up to support remote employees from CA, NY, WA or outside the contiguous US. All applicants must have a US work visa.  

We appreciate your interest in our company. Because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
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Partnerships Manager, Student Marketing
manager Jan 19
Who We Are:

At Flockjay, we are here to empower upward mobility through education and access. Our goal is to create pathways to future-proof careers for people from non-traditional and underrepresented backgrounds. We have an experienced team from companies like Airbnb, Intercom, Google, and Teach for America, and have raised capital from the best investors in the industry, including Salesforce, Index Ventures, Y Combinator, and Lightspeed Ventures. We are also proud to have won the annual Glassdoor Employees' Choice Award, placing in the top 50 of all SMB for Best Places to Work in 2021 - entirely based on the feedback of our team.

Tomorrow's companies will be defined by how they invest in people. Our team is small and growing - join us and make a meaningful impact. Let’s build a generational company together. 

Who You Are:

Are you here to remove obstacles for people from non-traditional and underrepresented backgrounds to access life-changing jobs in tech? Are you excited to build the vocational school of the future? Do you look forward to building a world-class strategic partnerships team at a rapidly growing startup, and supporting our students whose lives are directly impacted by your work?

If you answered with a spirited “Yes!” to all the above, we’d love to have you join our flock!

We’re looking for a Partnerships Manager to join our Marketing team who’s passionate about diversity, equity and inclusion (DEI), has a knack for connecting with others, and the horsepower to build a strategic partnerships team from the ground up. Everything you do has the ability to make a real, measurable impact on our students’ careers and lives, and ultimately change the future of job training and success.

In this role, you’ll help develop a partnerships playbook and systematically execute to create student pipeline from mission aligned partners. You’ll also own full cycle partnership management - sourcing and closing new partnership opportunities as well as managing & supporting existing partnership accounts. In this role you’ll report directly to our Head of Growth and work closely with other team leads. While our team is fully remote & distributed, for this role we are prioritizing candidates locating in the United States. We are also unable to offer visa sponsorship at this time. 

What You’ll Do:

  • Develop a repeatable partnerships playbook to identify, source, and manage strategic partnerships with Nonprofits, Educational Institutions, Affinity/Identity Groups, and similar organizations 
  • Be responsible for forecasting student pipeline and hitting student quotas on a consistent basis
  • Articulate and sell Flockjay’s value, distinctive competencies, and advantages in the marketplace
  • Build and present a set of high quality Flockjay pitches and marketing collateral to potential partners and their audiences (some design support available)
  • Support any co-marketing efforts between partner orgs and Flockjay

What You'll Bring:

  • 3-5 years of related experience in Partnership Marketing, Strategic Partnerships, Channel Marketing, etc. 
  • Experience building a partnerships pipeline targeting nonprofits, educational institutions, affinity groups, and similar organizations
  • Experience developing partnership strategy and identifying, sourcing, and analyzing new partnership opportunities
  • Desire to own full cycle partnership management - both partner acquisition and account management
  • Demonstrated ability to use data to make decisions and influence stakeholders
  • Ability to understand our partners’ strategic priorities, challenges, and internal roadmaps and how Flockjay can support their goals

What You'll Get:

  • Getting in on the ground floor of an innovative mission-first, people-first company where you'll have the support to pursue your passions
  • Competitive salary & meaningful equity in a well-funded startup experiencing hyper-growth
  • Medical, dental, and vision insurance
  • Monthly health & wellness stipend
  • Flexible, uncapped paid time off, in addition to 20 company-wide holidays + Creative Fridays
  • Fully equipped workstation
  • Fully remote, distributed team
Diversity, Inclusion, and Belonging at Flockjay

We believe diversity is strength & difference is a teacher. We know we'll do our best and most impactful work when we feel we're represented and we belong. We strive to provide the support required to create a safe, positive environment.

We're proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We believe organizations must build diversity, inclusion, and belonging into their DNA. Those that do so will build better products, provide better services, and be positive forces in the world.
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Program Manager - Cloud Foundations
 
cloud manager saas Jan 19
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian’s future lies in the cloud, and our Cloud Platform provides a key strategic advantage for our customers, users, and ecosystem. Our team has the enormous potential to increase the impact of every Atlassian cloud engineer, from those who work on our internal platforms to those who strive to improve the experiences of our fanatical end-users. But first, we need to empower our own engineering teams and enable them to do the best work of their lives.

Teams building Atlassian's major cloud products and platforms all rely on a robust, reliable platform to shepherd their code from development to production while maintaining the high standards for our code quality and deployment practices. As a Program Manager for the Cloud Infrastructure team, you will help our teams to align their strategic plans to the companies and manage work to execute on them. You will guide reporting mechanisms, craft communications, and help implement processes for cross team projects.

As a Program Manager at Atlassian you will build strong partnerships with the Engineering, Product, and Design leaders. You will help keep the team aligned to deliver on the strategic plan and relate their work to Org level business goals. You are a center of team spirit, and help teams work toward a common strategy.

Does this sound exciting to you? You might be the person we're looking for.

In this role you will:

  • Work with delivery teams to help ensure they are planning, setting the right goals, and executing on those goals effectively with good tracking and reporting methods.
  • Run strategic projects, which focus on technical delivery across the cloud platform.
  • Facilitate discussions between product and engineering teams to drive prioritisation and trade-offs.
  • Bring project management processes to projects and teams, focussing on communication, dependency management, and risk & issue management.
  • Identify areas where programs or processes are needed across the team, and work with the wider Program Management team to implement solutions for these programs.

About you:

  • You love solving complex problems in a fast paced environment with many moving parts
  • You have a progressive approach when it comes to Project Management and program effectiveness
  • You’re a facilitator and a multiplier, passionate about software product teams, with a focus on teamwork and how we can work better together.
  • You are a strong collaborator and communicator
  • You are comfortable with ambiguity
  • You are able to prioritize and ask the right questions
  • You thrive on innovation, always be looking for opportunities to improve process, in order to increase team output and team health.

On your first day, we'll expect you to have:

  • Proven experience working in a complex software/IT/SaaS environment as a Project Manager
  • Bachelor's or Master's degree in Business, Computer Science or related field (or equivalent experience)
  • Experience in diagnosing blockers, driving effective teamwork, communication, collaboration, and commitment across multiple groups with multiple priorities.
  • Familiar with Agile methodologies and are able to drive adoption of processes, patterns, and agile frameworks to help empower our teams
  • Understand the software development lifecycle and can partner with teams to deliver high-quality products
  • Strong verbal and written communication skills

It's great, but not required if you have:

  • Experience working on projects within platform, networking, observability, or infrastructure teams in a large scale SaaS environment
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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People Systems Manager
Dataiku  
manager data science Jan 18
Dataiku allows enterprises to create value with their data in a human-centered way while breaking down silos and encouraging collaboration. One of the most unique characteristics of our product, Data Science Studio (DSS), is the breadth of its scope and the fact that it caters both to technical and non-technical users. Through DSS, we aim to empower people through data and democratize data science.

The People Systems Manager will be responsible for owning the daily operations related to the HCM systems. This person will manage user permissions, custom reports/searches and user workflow automation requests and be on the front lines for all systems owned by the People Systems team. They will maintain data and business process integrity across all integrated people systems and platforms.

What You'll Do

  • Own all things related to the main HCM system controls and maintenance
  • Play an integral role in the configuration, support, and success of the Workday HCM system that we plan to implement and other existing People Systems that Workday will integrate with
  • Identify, prioritize, and implement best practices from a solutions perspective for gathered requirements
  • Work closely with cross-functional teams to ascertain and maintain best possible configuration, and provide innovative people systems solutions as needed
  • Be responsible for and ensure data and process integrity by understanding and proactively identifying opportunities to improve, working closely with any respective cross-functional teams and optimizing the system according to business requirements.
  • Train end-users and peers on new processes and functionality as needed
  • Maintain user roles & permissions as the company grows for all people systems.
  • Participate in People Systems and Rewards projects and initiatives as needed 

Who You Are

  • 5+ years experience working on Workday (including managing, administering, and configuring business processes and workflows)
  • Certification in Workday HCM system modules
  • Experience maintaining users, roles & permissions, and all master data.
  • Experience turning business processes into Workday system processes and implementing Workday best practices.
  • Deep understanding of end to end people processes, from onboarding to off boarding
  • Excellent Communication Skills: ability to concisely explain complex cross-functional processes. ability to create clear/simple documentation - process guides & diagrams.
  • Strong analytical & problem solving skills
To fulfill its mission, Dataiku is growing fast! In 2019, we achieved unicorn status, went from 200 to 400 people and opened new offices across the globe. Spanning from Sydney to Frankfurt, Denver to London, geography doesn’t stop Dataikers from working closely together and sharing experiences. Collaboration is key within our product and culture. We strive to create a sense of belonging and community while fostering diverse thinking by encouraging cross-team, cross-office interactions like our annual company offsite or Paris onboarding. Fly over to Twitter, LinkedIn, and Instagram to read stories about our culture, people, and success. 

Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment.
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Senior Manager, Mobile Engineering
Scribd  
senior manager ios android Jan 16
At Scribd (pronounced “scribbed”), we believe reading is more important than ever. Join our cast of characters as we build the world’s largest and most fascinating digital library: giving subscribers access to a growing collection of ebooks, audiobooks, magazines, documents, Scribd Originals and more. In addition to works from major publishers and top authors. Our community includes over 1.4M subscribers in nearly every country worldwide.

We are looking for a passionate and seasoned engineering leader to join Scribd’s engineering team leading Mobile Engineering.

About the Role:

Our iOS and Android engineering teams, led by their respective engineering managers, build the product where most of Scribd’s subscribers read and listen. The teams strive to build a solid, fast and dependable product that users adore and engineers are proud of. We build native apps, using modern software architectures with an aggressive technical debt payment philosophy. We believe that building things the right way, with the right tools leads to a successful product, happy engineers & productive teams. The individual in this position will be responsible. 

You Will:

  • Be responsible for the iOS, Android & Mobile QA teams -- with the managers of each reporting to you.
  • Be responsible for our build tooling / developer productivity engineering team.
  • Manage, coach and mentor your managers by having regular 1:1s and building strong relationships. Enable them to be self aware by providing genuine feedback. 
  • Inculcate industry standard software engineering best practices across your teams.
  • Ensure your team is working effectively with recruiters to hire and build a diverse team of talented engineers that are meeting the growing business needs. 
  • Remove obstacles in execution by effective communication, leadership and lean processes.
  • Ensure iOS and Android are building a platform and product in the best ways, with the best tools.
  • Ensure the iOS and Android teams are demonstrating ownership and accountability on their platforms stability, observability, delivery & incident response.

About you:

  • You are experienced in leading, coaching and mentoring software development teams that deliver stable, high quality software. You know what a highly functional engineering team looks like and how to grow leaders that can develop them.
  • You have a technical background, are able to contribute to planning and design discussions, and believe in building teams and practices that scale. 
  • You can motivate and instill a strong sense of ownership and pride in your teams and managers. 
  • You know and care about software engineering best practices; perhaps a little too much.
  • You can work with Product and other stakeholders to deliver quick results while also driving longer-term initiatives.
  • You can plan and deliver a roadmap, and grow leaders that can do the same.
  • You are known for clear and succinct communication, and are able to represent your team to all audiences. 
  • You are an empathetic manager that enjoys working with people and deeply cares about growing people and their careers.

You have:

  • At least 10 years of experience building and delivering software products.
  • At least five years of experience as a manager, and at least two managing multiple teams or managers.
  • A working knowledge of building native mobile applications on iOS and/or Android
  • Experience building native mobile applications on at least one major mobile platform.
  • Experience collaborating with designers, product managers, and other engineering leaders.
  • A history of growing teams and building leaders.
Benefits & Perks of Life at Scribd
• Health & Welfare Benefits: Scribd pays 100% of employee’s Medical, Vision, and Dental premiums and 70% of dependents.
• Leaves: Paid Parental leave, and 100% company paid short-term/long-term disability plans
• 401k plan through Fidelity,  plus company matching with no vesting period
• Stock Options - every employee is an owner in Scribd! 
• Generous Paid Time Off, Paid Holidays, Volunteer Day + office closure between Christmas Eve and New Years Day
• Referral bonuses
• Tuition Reimbursement 
• Diversity, Equity & Inclusion programs
• Learning & Development and Coaching programs
• Monthly flexible Wellness, Connectivity & Comfort Benefit
• Luma by Concern, our mental health digital platform
• Work Life Balance flexibility
• Company events + Scribdchats
• Free subscription to Scribd + gift memberships for friends & family

Want to learn more? Check out our office and meet some of the team at www.linkedin.com/company/scribd/life

Scribd is committed to equal employment opportunity regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.
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Senior Internal Communications Manager
 
senior manager Jan 15
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Do you want to influence the next chapter of a remarkable company -- with the chance to make an impact on organizational culture and business growth? Atlassian is looking for a communications leader to serve as an essential partner to our Chief Technology Officer and engineering leadership team, helping to clearly articulate and share details about the programs and initiatives that matter to employees. You will be on the global brand and communications team and will report into the Head of Internal Communications.

You’re passionate about the opportunity to influence thousands of employees at one of the leading tech brands in the world. You're interested in or excited about technology and software. You have a knack for developing engaging content and simplifying complex concepts to ensure our employees understand what they need to know and do to help the company succeed. You'll always find ways to improve communications and are comfortable providing counsel and an opinion to senior leaders. You're excited to measure the impact of your programs so that we are always on a path of continuous improvement.

In this role, you'll get to:

  • Build and run global internal communications programs as a self-starter who can operate independently.
  • Work closely with technology leaders, serving as a strategic guide and tactical partner to help engage our distributed team.
  • Lead grassroots efforts to more fully engage the wider engineering community, using our values to connect with employees.
  • Play a key role in internal content creation and maintain a cadence of messaging using various channels, from blogging and other digital comms to face-to-face sessions and small informal meetings.
  • Create a unified voice and common messaging for the leadership team.
  • Ghostwrite, craft and edit messaging platforms, executive speaking points, speeches, FAQs, blogs, narratives, playbooks, and presentations.
  • Coordinate and run internal events, such as town halls and Q&A sessions.
  • Manage community feedback and address online comments or questions.

On your first day, we'll expect you to have:

  • Have 10+ years of experience in internal communications or employee communications, both as strategic counsel and tactical creator working with senior-level executives.
  • Possess top-notch decision-making and negotiation skills with the ability to prioritize.
  • Be a natural writer, able to personally pen content for engineering or technical initiatives while capturing a leader’s voice.
  • B2C and B2B experience. Interested in or excited about technology and software. Have a pulse on the industry, stories, market, and news.
  • Has a history of proactive approaches to their work matched with the ability to get stuff done in innovative ways.

It's great, but not required if you have:

  • Experience collaborating with our Creative team to develop visually appealing content that tells a story.
  • A history in the software industry, with insight into tech history, culture, and tech nomenclature.
  • Experience handling communications for diversity & inclusion initiatives (we say balance & belonging at Atlassian) and galvanizing team's around these programs.
  • Informed point-of-view on what makes brands stand out to attract, hire and retain employees in tech. 
More about our team

We are motivated by business impact, and every project has one owner who is empowered as the key decision-maker. We define success metrics upfront and restlessly drive towards them. We dig into the details but are at home in ambiguous situations. We embrace our “open company, no bull$#*t” value and have the grit to say it like it is. We're good listeners, especially the voice of our customer. We move really fast. We take risks and fail (which is OK!). We take away key lessons to ensure we don't repeat the same mistakes again. We play as a team. 

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Senior Product Manager, Trello
 
senior manager product manager android Jan 15
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Trello has tens of millions of business users that use the free version of the product. We are creating many value-add features that will be available to paid users, in order to encourage free users to upgrade. We believe there is a big opportunity to monetize free users by creating intelligent prompts and upgrade paths in the product. We are also experimenting with different pricing and packaging.

As a Senior Product Manager on Trello team, you will partner with engineering and design to form a triad to inspire and lead your team to success. Your responsibilities will include customer research, building product strategies and roadmaps, establishing build-measure-learn loops, experimentation in production, pricing & revenue modeling. We are looking for a Principal Product Manager who is passionate about pricing, packaging and growth hacking to drive monetization for Trello.

On your first day, we'll expect you have:

  • A minimum of 5 years experience as a Product Manager
  • Strong understanding of statistics and experience with A/B testing
  • Experience shipping products across platforms (iOS, Android, Web) that touch millions of users
  • Passion to understand customer needs and a strong motivation to solve their problems
  • Ability to inspire teams to build better products with a constant dedication to understand, question and improve the experiences for our users
  • Ability to communicate directly and clearly, with a strong emphasis on careful listening
Product Managers at Atlassian are responsible for the complete product offering, from early stage research and ideation, through implementation and iteration based on key success metrics. We're dedicated to agile methodology and are believers in 'lean product development.' We are deeply self-driven and do our very best at all times to validate assumptions about our users with various types of testing. We are not looking for product managers who just want to concentrate on one area, such as user research or analytics – we need you to be eager to deliver across the entirety of the product development lifecycle. We are keen for you to bring experience that you can impart on the rest of us but also have to be interested to improve in many other skills, and low ego enough to always take initiative to learn more.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Mobile Product Manager, Trello
 
manager product manager Jan 15
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Are you an experienced, hardworking Mobile Product Manager interested in ensuring that mobile users enjoy an unparalleled experience that helps them get stuff done regardless where they are? If so, we have an outstanding opportunity for you to have a huge impact on Atlassian’s most used mobile apps.

In this role, you'll get to:

  • Collaborate with other product managers and cross-functional teams to ensure suitable feature and user experience alignment between our web and mobile apps.
  • Partner with designers and engineers to develop and execute on a mobile-specific product roadmap, defining and prioritizing features and requirements.
  • Closely follow industry standards the latest mobile OS capabilities, and the collaborative work management market to appropriately prioritize new mobile features.
  • Attend to user feedback, making sure that issues are resolved regularly as part of our product roadmap.

On your first day, we'll expect you to have:

  • Mobile Product Manager experience, specifically on a large-scale, multi-platform app with many stakeholders.
  • A deep knowledge of UI conventions on mobile platforms.
  • The drive and follow-through required to accomplish complex goals. You love nothing more than taking an idea, making a plan, and executing.
  • A proven solid understanding of our product, and what differentiates it from other products.
  • The ability to prioritize. Presented with competing imperatives and a mountain of data, you can identify and coordinate clear, concise actions.
  • Outstanding communication and interpersonal skills, both written and verbal, enabling you to bridge gaps and collaborate across disciplines including but not limited to design, engineering, marketing, sales, customer support, and users.
At Trello, we cultivate and value people who practice empathy and active listening. We care for each other and for our users. More than just hearing each other, we truly concentrate on each other’s and our applicants’ signals. We consider active listening fundamental to strong communication. We also believe in the power of autonomy. We trust each other to take the lead on a variety of projects and ideas. We count on active contributions from everyone on our team in order to improve ourselves and our work.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Enterprise Advocate Manager
 
manager Jan 15
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian is revolutionizing the software development industry and helping teams all around the world like Daimler, Pixar and Tesla to advance humanity through the power of software & collaboration. We are continuing to build out our leadership team in the Americas. This leader is responsible for managing a team of Enterprise Advocates who engaged our largest customers in an account based selling role. Our Enterprise Advocates build and implement an effective sales strategy to drive adoption of select products and services to our Enterprise customer base. This team is a champion for our customers, providing market feedback to our product development teams and helping us optimize our customer experience. You will report to the US Head of Sales.

More about you:
Atlassian is passionate in welcoming new team members who are self-motivated, proactive, organized, and value centric. Additional attributes of our Direct Sales organization include: customer-focused, creative, thoughtful communicator, and analytical friendly. Our leaders enjoy working in a fast-paced environment, love to share experiences and findings in collaborative settings, with Atlassian being a place you can join to 'do the best work of your life'. The Enterprise Advocacy team was established in the summer of 2014, with a global presence. We share a commitment to achieving our goals, and an ambition to make our team successful. However, above all we believe in the Atlassian values and want to use them as our compass in building out a revolutionary sales model. We are looking forward to having you join the team!
Are you customer-obsessed, creative, and an effective communicator? Are you analytical by nature? Are you a team advocate who can demonstrate strong leadership skills in an organization that prides itself on its open, honest, and supportive culture.

Qualifications:

  • 5 years experience in Sales & 2+ years of management experience
  • Strong a track record of success
  • Experience using CRM, Pipeline Management, and Analytic tools
  • Motivated and inspired to coach, enable, and mentor selling professionals
  • You are someone who wants to challenge the traditional Sales Model and optimize sales processes.
  • You love working in a fast-paced international environment, take the initiative to get stuff done, try new things and love sharing your findings with your team.


More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Senior Technical Program Manager, Data & Privacy
Auth0  
senior manager embedded Jan 14
Auth0 is a unicorn that just closed a $120M Series F round of funding, with total capital raised to date of $330M and valuation of nearly $2B. We are growing rapidly and looking for exceptional new team members to add to our exceptional talent pool - and who will help take us to the next level of success. One team, one score. 

Our vision is to provide people with secure access to any application in one click or less. And our promise is to make identity work for everyone—whether you’re a developer looking to innovate, or a security professional looking to mitigate. We are looking for curious, excited, boundary-pushing team members. So, if you’re a big thinker who is nimble and adaptable, Auth0 may be an ideal place for you to shine.

We’re growing fast here at Auth0 and are seeking an experienced Technical Program Manager to focus on the priorities and delivery efforts of our Data Engineering teams and to lead Privacy programs within Product Delivery. We rely on data to improve our products, make business and technology decisions, and optimize our internal ways of working. This role will support the adoption of the data platform and tools across Auth0, lead Privacy Compliance initiatives and projects, and operationalize our approach to data and privacy. Reporting to the Director of Program Delivery we’re looking for someone with a passion for technology and data, who thrives in a fast paced environment.

What will you be doing?

  • Partner with Legal, Compliance, Product and Engineering leaders to define and implement strategic data and privacy programs and initiatives
  • Define and manage technology program plans, inclusive of gathering requirements, defining milestones and success criteria, resource allocation and successful delivery
  • Support Product and Engineering to build privacy by design into Auth0 products and also identify design feature / functionality to assist Auth0 customers more simply address their own privacy compliance obligations 
  •  Communicate schedules, priorities, and status to all levels in the company
  • Create and drive data development, on-boarding and the validation processes.
  • Make the process easy for the team to follow and administer, while providing maximum value for overall business
  • Ensure safe and secure data handling by partnering with key Privacy and Security leaders
  • Lead comprehensive data services and products improvement projects, derived from feedback from and interactions with the teams across the whole organization

Might be a good fit if you:

  • 5+ years’ experience in technical Program/Project Management, managing consumer-facing software programs and/or embedded systems
  • Solid product-sense with the ability to understand product architecture and drive or scrutinize design decisions
  • Experience building, developing and managing highly effective program management tools and processes
  • Excellent interpersonal, communication and collaboration skills, and the ability to facilitate a highly cross-functional environment
  • Detail oriented with strong record-keeping and organizational skills
  • Ability to inspire confidence in product, engineering, and leadership teams
  • Very strong opinions on data privacy and data ethics
  • Endless curiosity and are excited to explore datasets in pursuit of a question or hypothesis

Bonus points for:

  • Experience as a software engineer and proficiency in coding, SQL or GraphQL and Looker
  • Familiarity and/or previous experience in using distributed data systems
  • Experience with statistical inference and associated toolsets
  • Experience managing and analyzing big data
  • Relevant privacy certifications (e.g. CIPP, CIPT, or CIPM)

  •  You can learn more about our hiring process here.

Preferred Locations:

  • North America; #US; #CA; #AR;
Auth0 safeguards more than 4.5 billion login transactions each month and its top priorities are availability and security.

We like to think that we are helping make the internet safer. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.
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Engineering Manager, Bitbucket Cloud Ecosystem
 
cloud manager saas Jan 14
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian helps teams everywhere change the world and we are looking for someone to be an Engineering Manager on the Bitbucket Cloud engineering team. Bitbucket is the Git solution for professional teams, trusted by over 1 million teams and 6 million users. We are revolutionizing the software industry and helping teams collaborate and craft that magic in delivering their best work. Think NASA launching the Rover on Mars or Cochlear gifting children born deaf with the ability to hear, your work directly impacts the products these teams use to advance humanity.

Are you seeking a new challenge to work in a fast paced SaaS environment, where every line of code you write will be appreciated by a developer community of millions? Read on! You’ll have ownership of designing, implementing, monitoring, scaling and optimizing the code that powers Bitbucket. The company and our products are scaling rapidly and this is the team with the most to gain (and the most at stake!).

The primary focus of your role will be to lead a team of engineers with multiple missions: Write best-in-class tooling for migrating from our Server products; and make integrating with Bitbucket easy and powerful and in order to make Bitbucket the location central to integrating the tools in other developers workflows.

You’ll work closely with our design and product management teams to influence the direction of the product and plan the steps to get there. You’ll be responsible for building an effective team, empowering them to achieve their goals, and putting those goals into broader context. Your greatest responsibility will be looking after the individuals reporting to you – mentoring and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

On your first day, we’ll expect you to have:

  • Significant experience with building large scale web software
  • Experience leading a development team in both a technical and people management capacity
  • Familiarity with agile software development methodologies
  • Ability to drive technical perfection, pushing innovation and quality
  • Strong organization and interpersonal skills
  • A track record of estimating, execution and delivering results
  • Experience in Employee performance & growth management
  • Experience with large scale distributed systems
  • Familiarity with Continuous delivery and the benefits thereof
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior Pricing & Business Operations Manager
 
senior manager python big data cloud aws Jan 13
Company
At Couchbase, big things happen. Every day, we’re translating vision into reality by tackling new and exciting challenges head-on. This is a breakthrough stage in our company, where the enthusiasm of our employees and leadership team is infectious and growing.  You’ll have the opportunity to learn new skills, grow your career, and work with the smartest, most passionate people in the industry.
 
Job Description
Couchbase is looking for a motivated, detail-oriented self-starter to join our Pricing team as a Senior Manager. The position reports to the Director of Pricing and will work closely with Product Management, Finance, Sales Operations and Engineering to develop, refine and execute end-to-end pricing & licensing strategies.

In this role, you will be instrumental in creating new pricing & packaging models for both usage-based and term-based subscription offerings and identifying ways to improve pricing performance and profitability through conducting customer segmentation research, competitive analysis, financial modeling & data analytics and providing support to the Deal Desk on optimizing deal structures and reviewing deal profitability.

This position will also work closely with Finance & Engineering to optimize Couchbase cloud spending for our hosted offerings. In this capacity, your responsibilities will include modeling, forecasting and reporting cloud consumption costs and identifying how Couchbase can optimize cloud spending through procuring reserved instances from cloud vendors.

Location: This role is open to remote USA locations. #LI-RemoteUS

Qualifications

  • BA/BS in Business Administration, Finance, Statistics, Economics or equivalent. Master’s degree a plus
  • 5+ years of experience as a pricing/business analyst
  • Familiarity with software pricing principles, business models, and route-to-market concepts
  • Conceptual knowledge of cloud technologies (e.g. AWS, Azure, Google Cloud)
  • Strong understanding of cloud platform billing & metering, including impact of usage patterns on total cost of ownership (TCO)
  • Mastery of Excel with extensive experience building financial models
  • Ability to synthesize large data sets and applying analytic frameworks for insights. Experience with common BI tools (Tableau or Power BI) and analytical tools like SQL and Python a plus
  • Ability to work cross-functionally with a distributed team across multiple time zones
  • Self-starter with strong sense of ownership, initiative and work ethic
  • Excellent oral & written communication skills
About Couchbase

Couchbase's mission is to be the platform that accelerates application innovation. To make this possible, Couchbase created an enterprise-class, multi-cloud NoSQL database architected on top of an open source foundation. Couchbase is the only database that combines the best of NoSQL with the power and familiarity of SQL, all in a single, elegant platform spanning from any cloud to the edge.  
 
Couchbase has become pervasive in our everyday lives; our customers include industry leaders Amadeus, AT&T, BD (Becton, Dickinson and Company), Carrefour, Comcast, Disney, DreamWorks Animation, eBay, Marriott, Neiman Marcus, Tesco, Tommy Hilfiger, United, Verizon, Wells Fargo, as well as hundreds of other household names.

Couchbase’s HQ is conveniently located in Santa Clara, CA with additional offices throughout the globe. We’re committed to a work environment where you can be happy and thrive, in and out of the office.

At Couchbase, you’ll get:
* A fantastic culture
* A focused, energetic team with aligned goals
* True collaboration with everyone playing their positions
* Great market opportunity and growth potential
* Time off when you need it.
* Regular team lunches and fully-stocked kitchens.
* Open, collaborative spaces.
* Competitive benefits and pre-tax commuter perks

Whether you’re a new grad or a proven expert, you’ll have the opportunity to learn new skills, grow your career, and work with the smartest, most passionate people in the industry.

Revolutionizing an industry requires a top-notch team. Become a part of ours today. Bring your big ideas and we'll take on the next great challenge together.

Check out some recent industry recognition:

Want to learn more? Check out our blog: https://blog.couchbase.com/

Couchbase is proud to be an equal opportunity workplace. Individuals seeking employment at Couchbase are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

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Demand Generation Manager
 
manager Jan 13
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian is looking for a Demand Generation Manager to help drive top of the funnel demand for our enterprise customer accounts across EMEA. Working closely and in support of demand generation solution owners, you will enable lead generation via advertising, content syndication and localization of marketing campaigns utilizing a portfolio of agencies & vendors that you select and manage. You’ll be responsible for the optimization and performance of channels that successfully navigate GDPR requirements by growing campaign engagement while building marketing consent. If you get passionate about creative solutions to sophisticated problems, you'll love it here!

You thrive in funnel analytics and speak in acronyms like CPL, MQL and conversion rates. You love the science of marketing as much as the art and enjoy building, implementing and measuring new systems, processes and campaigns. You will work with outstanding product teams including Jira Software, Confluence, and new emerging businesses within Atlassian. 

Sound like you? Read on...

IN THIS ROLE YOU'LL GET TO:

  • Recommend and lead marketing channels performant to regions with varied and sophisticated regulatory environments.
  • Report on results, build optimization roadmaps and resolve mix of channels, translation and localization vital to get results.
  • Partner closely with fellow demand generation and product marketing specialists to ensure accurate messaging, timing and execution of one-off and always on marketing campaigns.
  • Expand the footprint of our marketable database, with a focus on EMEA (FR,DACH), determining the efficient lead capture channels and process for varied customer preferences using agencies, vendors and in-house solutions.
  • Build and optimize personalized and targeted email campaigns and nurtures across the lifecycle journey.
  • Align with Sales leadership and sales reps in EMEA to focus demand generation tactics and optimize campaigns.
  • Understand Atlassian's products and customer journeys.
  • Measure, analyze, and report campaign performance and deliver weekly campaign performance briefs to marketing and sales leadership.
  • Use marketing automation tools and related ABM ad tech

ON YOUR FIRST DAY, WE'LL EXPECT YOU TO HAVE:

  • 3-5 years of experience in B2B demand generation.
  • Online advertising hands-on experience running & optimizing campaigns
  • Worked for or managed lead generation agencies (not required but a big plus).
  • Knowledge of and experience applying standard methodologies for navigating lead generation within GDPR or similar regulatory frameworks.
  • Comprehensive understanding of enterprise lead generation standard methodologies and industry trends.
  • Experience in marketing to the EMEA market.
  • Proficient in methods for tracking & measuring lead generation metrics (CPC, CPM, CPL ROAS etc).
  • Outstanding program management and communication skills and a consistent track record of working across sales, marketing and technology teams.
  • A passion for metrics. You live for the data.
  • The desire to roll up your sleeves and do the dirty work to get the job done.
  • Some travel required 
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Project Manager
manager finance Jan 12
Spreedly is a rapidly growing, growth private-equity funded digital payments company with headquarters located in downtown Durham, North Carolina. We've developed a high volume, global solution to support our vision that the world is better with a diversified, inclusive, payment ecosystem. 

Our employees help build a culture that values independence, transparency, and collaboration in a digital-first communication environment. We hope you do your best work at Spreedly and find a mature workplace striving to support the ebb and flow of work-life harmony.

The Project Manager will advise and direct cross-functional teams to define, launch and drive strategic projects such as system migrations, new software solutions, GTM/product roll outs and Spreedly expansion efforts through their lifecycle, ensuring that technical, regulatory, financial, process and timing requirements are met. The Project Manager role is a key member of the Spreedly team responsible for driving special projects and programs that significantly impact the enterprise.

Responsibilities include

  • Develop complex project plans which identify key issues, problems, approaches, performance metrics and resources required, and revise as appropriate to meet changing needs.
  • Communicate with and advise the management team and all stakeholders of project status including intra- and inter-project dependencies and realistic times for completion.
  • Work with team members and serve as a facilitator to understand problems, recommend solutions, and escalate problems as necessary.
  • Identify systems and processes and implement initiatives that focus on increased operational effectiveness.
  • Ensure that operational policies and procedures are developed with each project, effectively implemented and maintained to achieve organizational consistency and efficiency.
  • Structure an approach through project management methodologies in order to attain results in a structured and organized manner in order to hit milestones and deliverables. 
  • Design, interpret, and publish dashboards and metrics in order to measure project and program success. Understand how to drive actionable insights and make recommendations by understanding factual-based data and trends.

Requirements

  • Demonstrated experience with critical thinking, change management, risk management, process development, documentation, planning, and communication skills.
  • Spreedly business acumen - understanding and application of how the business monetizes the product, services customers, and manages the impact to the bottom line. This also includes the understanding of cross-company products, organizations, functions, and diverse topic areas including: finance, R&D, IT, metrics, and analytics.
  • The ability to influence stakeholders, drive accountability, and execute complex projects with humility and credibility. 
  • Must have the ability to lead various simultaneous projects/programs/initiatives that may span from different topics related to Business Operations and/or Technical Business Management.

What we offer

  • Competitive salary
  • Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
  • Life and long-term disability insurance
  • Medical and dependent care FSA
  • Optional vision insurance
  • Open PTO policy
  • 12 weeks paid Family Leave
  • Matching 401k plan (5% up to $5,000 yearly)
  • Monthly digital lifestyle stipend ($150)
  • Professional development opportunities including $3,000 annual stipend and access to LinkedIn Learning

  • When travel and in-office work commences
  • Remote friendly work environment. Even our local employees are remote 3 days per week!
  • Tues./Thurs. are in-office days for local employees - the rest of the week employees are free to work wherever they choose
  • Paid lunches on in-office days for local employees
  • Quarterly visits to HQ for remote employees
Spreedly is an equal opportunity employer. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Some of our positions are open to remote applicants. If this is the case it will be sited in the job posting just below the position name. Unless otherwise stated, remote positions are open to candidates in the contiguous US only. We are not set up to support remote employees from CA, NY, WA or outside the contiguous US. All applicants must have a US work visa.  

We appreciate your interest in our company. Because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
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Product Marketing Manager, Enterprise Cloud
 
cloud manager marketing manager Jan 11
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.


Job description

Companies around the world are in the midst of a digital transformation and are trusting Atlassian to help them through their journey. The Enterprise Cloud marketing team is central to accelerating the growth of Atlassian's Cloud business by helping our largest and most strategic customers adopt our Cloud products.

We’re looking for a customer and content-obsessed Product Marketing athlete to join our team. Your role will be to drive awareness and adoption of the Enterprise Cloud within the Atlassian customer base by mapping out the customer journey and developing and implementing a multi-channel content strategy. You’ll be responsible for crafting compelling content for each stage of the customer journey, partnering directly with Customer Lifecycle and Demand Gen marketing to engage your audience across multiple channels, and strategically assessing the performance of content to keep evolving our approach. You will also partner with SMEs, including other Product Marketing Managers, Product Managers, and Solution Engineers, throughout the business to ensure that we're successfully articulating the value of our products and solutions to the market.

If you’re excited to help build and scale a new business from the ground up while stretching yourself and developing new skills along the way, this is the perfect role for you! In this role, you’ll be encouraged to go from strategy to execution and everything in between to achieve our goals, and help make a major impact on Atlassian’s cloud growth ambitions.

What you'll focus on:

  • Understanding your target customer and mapping the Enterprise customer journey to advise your content strategy
  • Establishing a content strategy, publication calendar, and distribution plan to support the customer at each stage of their journey
  • Crafting high-quality assets for use by customers, field teams, and channel partners. This can take the form of blogs, whitepapers, webinars, customer stories, and more
  • Partnering with internal and external writers, subject matter experts, and customers to execute your content plan
  • Working closely with customer lifecycle marketing and demand generation to drive marketing qualified leads via thoughtfully integrated campaigns
  • Own the performance analysis and optimization opportunities for your campaigns
  • Leading strategic product marketing projects as needed

More about you:

  • 3-5 years of B2B Product Marketing and/or Content Marketing/Content Strategy experience targeting Enterprise customers, preferably in a high growth environment (SaaS preferred)
  • Deep understanding of the Enterprise buyer’s journey as well as personas and their key priorities
  • Passion for understanding technical concepts and distilling them down to short, compelling narratives (a true storyteller at heart)
  • Keen ability to write and develop unique and compelling content across both top-of-funnel and mid-funnel
  • Bring a critical, data-informed eye to existing campaigns and customer adoption journeys
  • Analytical approach to build, test, and refine hypotheses
  • Thrive on teamwork across multiple teams and organizations within Atlassian
  • Be a passionate, self-starter with a no-bullshit, can-do attitude
More about Marketing @ Atlassian

The Atlassian Marketing team is responsible for crafting and executing GTM strategy for all products across the Atlassian portfolio. Deep collaboration will be the key to success for this role. We run our organization like a well-oiled agile team, where the top priority items are easily identifiable and everyone on the team rallies around those deliverables, and each other, on a regular basis. We are comprised of end-to-end marketing teams: field marketing, demand gen, interactive, product marketing, and data analysts.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Channel Programs and Development Manager
 
manager finance Jan 11
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

JOB DUTIES:

DRIVE THE CREATION, EXECUTION, AND MANAGEMENT OF A SET OF PROGRAMS AND PROJECT BASED INITIATIVES FOR PARTNERS (SOLUTION PARTNERS, INTEGRATORS, AGGREGATORS, & RESELLERS) IN THE AMERICAS, EMEA AND ASIA PACIFIC REGIONS.  WORK WITH BUSINESS SEGMENTS AND REGIONAL FIELD ORGANIZATIONS TO HELP DEVELOP & ENABLE THE CHANNEL PROGRAMS STRATEGY WHILE ORCHESTRATING OPERATIONAL AND INFRASTRUCTURE REQUIREMENTS THAT MOTIVATE AND EXCITE CHANNEL PARTNERS. MANAGE PROGRAMS SPANNING THE PARTNER LIFECYCLE SUCH AS DEMAND GENERATION, OPPORTUNITY REGISTRATION / MANAGEMENT, RECRUITMENT, DEVELOPMENT, & ENABLEMENT ACTIVITIES / EVENTS. FISCAL RESPONSIBILITY FOR PROGRAM UTILIZATION AND FORECASTING.  DRIVE THE DESIGN AND IMPLEMENTATION OF CHANNEL PARTNER PROGRAMS TO ACHIEVE  KEY RESULTS.  LEAD CROSS-FUNCTIONAL TEAMS TO ENSURE THE PLANNING AND EXECUTION OF PROGRAM LAUNCHES AND ONGOING OPERATIONS OF PROGRAMS ARE RUNNING AS EXPECTED.  CREATE CHANNEL PARTNER AND INTERNAL PROGRAMS DOCUMENTS TO CLEARLY IDENTIFY THE BENEFITS, TERMS AND CONDITIONS, RULES OF ENGAGEMENT, AND MARKETING COLLATERAL THAT SUPPORT PROGRAMS GLOBALLY.  MANAGE THE LAUNCH, COMMUNICATION, AND CHANGE MANAGEMENT FOR CHANNEL PROGRAMS.  COLLECT AND MANAGE FEEDBACK FROM CHANNEL PARTNERS AND INTERNAL TEAMS ON THE PROGRAMS AND EFFECTIVELY IMPLEMENT A ROADMAP OF CHANGES TO SUPPORT COMPANY'S OBJECTIVES.  ESTABLISH UTILIZATION AND EFFECTIVENESS METRICS OR KEY RESULTS TO MEASURE THE SUCCESS OF CHANNEL PROGRAMS. COLLABORATE WITH MARKETING, SALES, CHANNEL MANAGERS, OPERATIONS, FINANCE, REVENUE, AND TECHNICAL TEAMS AT ALL LEVELS WITHIN THE COMPANY TO HELP IDENTIFY, DESIGN, AND IMPLEMENT BUSINESS PROCESSES NECESSARY TO IMPLEMENT A SUCCESSFUL SET OF CHANNEL PARTNER PROGRAMS GLOBALLY.

MINIMUM REQUIREMENTS:

BACHELOR’S DEGREE IN BUSINESS, MARKETING OR RELATED FIELD OF STUDY PLUS THREE (3) YEARS OF MARKETING, OPERATIONS OR PROGRAM MANAGEMENT EXPERIENCE IN A CHANNEL GO-TO MARKET ENVIRONMENT, INCLUDING: EXPERIENCE BUILDING AND MANAGING PARTNER PROGRAMS TO IMPROVE OPERATIONAL PROCESSES, TOOLING AND REPORTING, EXPERIENCE WITH THE ENTIRE PARTNER DEVELOPMENT CYCLE, FROM APPLICATION, TO ACTIVATION, TO ON-BOARDING, TO PRODUCTIVITY, EXPERIENCE BUILDING CHANNEL ENABLEMENT PROGRAMS, EXPERIENCE IN A GLOBAL ROLE WORKING WITH STAKEHOLDERS ACROSS FUNCTIONS, AS WELL AS, ACROSS THE WORLD, AND SOLID UNDERSTANDING OF CHANNEL PARTNER BUSINESS MODELS AND ECOSYSTEMS IN A SOFTWARE VENDOR ENVIRONMENT.

ALTERNATE REQUIREMENTS:

SIX (6) YEARS OF MARKETING, OPERATIONS OR PROGRAM MANAGEMENT EXPERIENCE IN A CHANNEL GO-TO MARKET ENVIRONMENT, INCLUDING: EXPERIENCE BUILDING AND MANAGING PARTNER PROGRAMS TO IMPROVE OPERATIONAL PROCESSES, TOOLING AND REPORTING, EXPERIENCE WITH THE ENTIRE PARTNER DEVELOPMENT CYCLE, FROM APPLICATION, TO ACTIVATION, TO ON-BOARDING, TO PRODUCTIVITY, EXPERIENCE BUILDING CHANNEL ENABLEMENT PROGRAMS, EXPERIENCE IN A GLOBAL ROLE WORKING WITH STAKEHOLDERS ACROSS FUNCTIONS, AS WELL AS, ACROSS THE WORLD, AND SOLID UNDERSTANDING OF CHANNEL PARTNER BUSINESS MODELS AND ECOSYSTEMS IN A SOFTWARE VENDOR ENVIRONMENT.
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior Product Marketing Manager, Trello
 
senior manager marketing manager saas Jan 11
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Job Brief:

Trello, part of Atlassian’s suite of collaboration tools, is the visual work management tool that powers over 1 million productive teams worldwide. We are looking for a Senior Product Marketing Manager to join the Trello team to expand our acquisition funnel and define the strategy to get us to the next stage! Do you have proven project management skills and the ability to both lead and collaborate? If you enjoy proactively prioritizing high impact activities and keeping sophisticated projects moving forward then we want to meet YOU.

This person will work specifically with Trello’s Growth team and will play a pivotal role in crafting the Trello acquisition experience. This role will have a wide scope of influence with high visibility, and the opportunity to work closely with cross-functional partners. Are you a problem solver who feels comfortable poring over analytics to make decisions driven by data while not losing sight of the big picture? Can you do this while also listening to your intuition? Strong candidates will be curious, conscientious, proactive in gathering and analyzing data, and be passionate about understanding and representing the Trello voice. Your main duties include running experiments at the top of the funnel, finding new channels to increase qualified signups, improving conversion rate, being the marketing lead for website experimentation, and working cross-departmentally to collaborate on new initiatives and lead growth marketing strategies.

Responsibilities:

  • Work with a cross-functional team (Product, Design, Engineering, Performance Marketing, Sales) to establish growth strategies to support Trello’s acquisition and activation goals.
  • Create, manage, and experiment with new user acquisition channels and campaigns.
  • Drive the strategy for crafting SEO-focused landing pages to drive conversions for Trello.
  • Own metrics for out-of-product acquisition/pre-sign up customer engagement.
  • Prepare and present recommendations, reports, and findings from experimental data all the way up to the executive level.

Requirements:

  • You have 6-8 years of product and/or growth marketing experience within SaaS or tech companies and a strong growth track record, with samples and results of past campaigns.
  • Strong quantitative ability, and excellent oral and written communication skills, including how to write copy/construct it so it’ll have strong SEO performance.
  • Experience with experimentation platforms (Optimizely, Visual Website Optimizer, Bounce Exchange, etc), analytics tools (Google Analytics, Adobe Site Catalyst, etc), and marketing automation platforms (Marketo, Hubspot, Iterable).
  • Knowledge and experience with paid acquisition a plus.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Product Manager, Mobile
Loom  
manager healthcare Jan 11
About Loom:
Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 7M users across 90k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.

Founded in 2015, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, the Slack Fund, and the founders of Instagram, Figma, and Front.

The Role:
Loom is looking for a product manager to oversee Loom’s Mobile apps, which include record, edit, share, and most importantly view experiences on mobile. With the shift to remote work and the rise of video communications, this is an exceptionally rare and  intriguing challenge for those that love to think about and innovate on how individuals and organizations share information balancing effective and engaging communication. As Loom introduces a new mode of communication for the workplace, Loom’s Mobile apps are critical in ensuring that Loom is available to everyone anywhere they work.

Your Responsibilities:

  • Engage with customers to help define the roadmap and ensure we are building the right stuff
  • Clearly define and communicate product requirements
  • Drive prioritization for new feature development
  • Work cross functionally with Loom's design, engineering, growth, and sales teams to develop concepts and troubleshoot issues
  • Help the team define and track key success metrics
  • Collaborate with marketing on messaging, positioning and GTM plans

What We're Looking For:

  • You believe deeply in the power of video and its ability to transform communication at work
  • You understand the specific nuances of mobile development and how to best leverage the strengths of a mobile platform
  • 3+ years of product management experience (at least 1 year of which involves mobile product management)
  • You have a track record for building successful products alongside world class designers and engineers
  • You obsess about your users and learn about them every chance you get including analytics, surveys, customer conversations
  • You know how to get into the weeds with data (must know SQL), but you know when to use data to guide you and when it's time to go with your gut
  • You're an excellent communicator, both written and verbal
  • You're a natural leader, both of yourself and your team
  • You thrive in an ambiguous environment with a high degree of autonomy

Nice to Have:

  • Experience with subscription software and freemium products, additional plus if horizontal SaaS
  • Experience at best in class consumer company that created a new communication behavior
  • Experience working in a start-up or similar fast-paced, scrappy environment
  • Technical background or technical fluency
  • Comfortable presenting to large groups of people
Perks at Loom:
* Competitive compensation and equity package
* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)
* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
* Healthcare reimbursement (for International employees) 
* Life, AD&D, Short and Long Term Disability Insurance
* Long-term disability insurance
* 401(k) with 4% company matching
* Professional development reimbursement
* Mental health and wellness reimbursement
* Gym reimbursement
* Unlimited PTO 
* Paid parental leave
* Remote work opportunities 
* Home office & technology reimbursement

Loom = Equal Opportunity Employer:
We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.

We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
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Confluence Monetization Product Marketing Manager
 
manager marketing manager saas Jan 08
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.


Job description

The Confluence Marketing team is on a mission to accelerate the awareness, adoption, purchase, and love for Confluence Cloud. We’re looking for someone who's proficient in demand-gen content creation and optimizing the funnel from activation to upsell. You will get to lead new and existing monetization campaigns and have the opportunity to grow revenue directly! Success will be measured by growing activation rates, editions penetration, instances, paid enabled users, and revenue. We want to find a passionate, self-starter with a no-bullshit, can-do attitude. Someone who is eager to jump in and get things done and who thrives in a fast-paced environment.

Confluence is a team workspace where knowledge and collaboration meet. With over 60,000 customers, 190 million pages crafted, and millions of end-users, Confluence is changing how we work. Teams at Netflix, NASA, and the New York Times use Confluence to help them build, collaborate, and organize work all in one place. Do you thrive working in a high-velocity low-touch marketing model? If so, you’ll be an excellent fit for this PMM role. Your deliverables will include leading upsell and activation initiatives, from paid marketing optimization to email and demand-gen campaigns. You’ll get to develop and execute on GTM plans for relevant product launches and look for co-marketing opportunities across the Atlassian product portfolio.

More About You:

  • You have 2-5 years of product and/or growth marketing experience within SaaS or tech companies.
  • You can think strategically about a market and craft the right strategy and messaging to go after it.
  • You are a creative problem solver who pays close attention to details and has a track record for flawless execution.
  • You’ll bring fresh thinking, grit, and prior successes in activation, monetization, and generating effective demand-gen content and are willing to work with a collaborative team to launch campaigns.

Success In This Role Looks Like:

  • Drive customer, market, and competitive research to guide campaign strategy and influence positioning and messaging.
  • Partner with growth and product teams to drive activation, upsell, and monetization initiatives.
  • Write and produce content/collateral for B2B campaigns and sales teams yourself; you’ll work with designers to produce noteworthy assets.
  • Develop GTM plans and run product launches.
  • Set strategy and build demand-gen content for email, paid ads, and landing page upsell campaigns.
  • Partner with customer lifecycle and paid marketing to optimize our campaigns and launch new ones.
More about our team

The Confluence Marketing team works hard to craft and execute the GTM strategy for Confluence. We believe that serious teamwork will be the key to success for this role. We run our organization like a well-oiled team, where the top priority items are easily identifiable and everyone on the team rallies around those deliverables, and each other, on a regular basis. We are comprised of end-to-end marketing teams: field marketing, demand generation, interactive, product marketing, and data analysts.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Product Marketing Manager
manager marketing manager saas api Jan 08
Spreedly is a rapidly growing, growth private-equity funded digital payments company with headquarters located in downtown Durham, North Carolina. We've developed a high volume, global solution to support our vision that the world is better with a diversified, inclusive, payment ecosystem. 

Our employees help build a culture that values independence, transparency, and collaboration in a digital-first communication environment. We hope you do your best work at Spreedly and find a mature workplace striving to support the ebb and flow of work-life harmony.

Spreedly is looking for a dynamic, customer centric Product Marketing Manager to drive the next phase of our growth in the Payments Orchestration market. The Product Marketing Manager will expand our market messaging and differentiation through direct engagement with customers, prospects, partners and market influencers. You will work closely with relevant stakeholders in Marketing, Sales, Customer Success, and Product to define and launch new initiatives into the market including value proposition messaging, pricing and packaging, and competitive differentiation. The ideal candidate will have a track record of assessing market opportunity and bringing high impact offerings to market. 

Required experience and skills

  • Product marketing experience for a fast growing SaaS based business that engages a range of customers and industries
  • Ability to manage influence through persuasion, negotiation and consensus building
  • Deep understanding of value drivers in a SaaS recurring revenue business model
  • Ability to be a voice to the market while actively engaged with internal 
  • Pricing and packaging experience for API and enterprise software
  • Sales enablement asset creation - working closely with sales and content marketing
  • Analytical skills to understand data, themes and deliver data driven recommendations
  • Customer and market facing skills(both for 1 on 1 engagements and with groups)
  • Strong communication and presentation skills

Responsibilities

  • Communicate the vision and value of our offerings - externally to our customers, prospects, influencers, and partners, as well as internally with our GTM teams
  • Create differentiated messaging and emphasizing our USP(unique selling proposition)
  • Plan and orchestrate launch of new offerings and initiatives; ensure readiness across the organization as well as market acceptance
  • Gather and structure customer and market feedback 
  • Formulate and refine ideal customer profiles and buyer personas(technical and business)
  • Effectively package competitive intelligence and market strategies
  • Propose and refine pricing and packaging models
  • Identify, validate and communicate value propositions from the customer and partner’s perspective
  • Work directly with our marketing leadership, customer insights, content, customer and partner marketing, as well as digital marketing efforts 
  • Work effectively across our GTM teams, as well as our Product organization
  • Measure the effectiveness of product marketing initiatives and recommend adjustments accordingly

Preferred

  • Experience with an API centric business
  • Successful launch of enterprise SaaS offering
  • Payments experience is valuable 
  • 7+ experience in product marketing roles
  • Defining and implementing go-to-market strategies 
  • Product Management experience

What we offer

  • Competitive salary
  • Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
  • Life and long-term disability insurance
  • Medical and dependent care FSA
  • Optional vision insurance
  • Open PTO policy
  • 12 weeks paid Family Leave
  • Matching 401k plan (5% up to $5,000 yearly)
  • Monthly digital lifestyle stipend ($150)
  • Professional development opportunities including access to LinkedIn Learning

  • When travel and in-office work commences
  • Remote friendly work environment. Even our local employees are remote 3 days per week!
  • Tues./Thurs. are in-office days for local employees - the rest of the week employees are free to work wherever they choose
  • Paid lunches on in-office days for local employees
  • Quarterly visits to HQ for remote employees
Spreedly is an equal opportunity employer. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Some of our positions are open to remote applicants. If this is the case it will be sited in the job posting just below the position name. Unless otherwise stated, remote positions are open to candidates in the contiguous US only. We are not set up to support remote employees from CA, NY, WA or outside the contiguous US. All applicants must have a US work visa.  

We appreciate your interest in our company. Because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
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Senior Product Marketing Manager
Redox  
senior manager marketing manager saas healthcare Jan 08
Redox is looking for a senior, data driven Senior Product Marketer to help us deliver on our mission to enable the frictionless adoption of technology in healthcare.

The Redox Platform allows developers to exchange healthcare data in a safe, low-friction manner so they can focus less on the complexities of healthcare data and more bringing innovative care solutions to market. 

Our ideal candidate is adept at crisply explaining the value of a technology platform to a developer audience, while leveraging research and data to ensure it’s resonating with the market. You craft an in-depth understanding of our personas and segments and use this information to provide the right messaging throughout the customer journey. You are driven to understand how our market and customers perceive our product, leveraging all means at your disposal including internal stakeholder relationships, product analytics, and customer discussions.

As a Senior Product Marketer, you will have an outsized impact on the future of our platform. Your influence will span many aspects of our product and go-to-market including pricing, packaging, messaging, positioning and product development.

Responsibilites

  • Crisply define our product value and positioning.
  • Collaborate cross-functionally with marketing, sales, product management, and other teams to build alignment around go-to-market plans for the platform.
  • Leverage qualitative and quantitative methods to ensure our product messaging resonates with prospects and customers.
  • Creation and maintenance of personas and segmentation across our customer and prospect base.
  • Track win/loss rates and reasons for each.
  • Work with marketing and product leadership to drive pricing and packaging decisions.

Desired Skills and Experience

  • Demonstrated experience marketing successful SaaS products
  • Excellent communication skills, both oral and written, including the ability to present complex material to customers, prospects and analysts in a compelling way
  • Ability to simplify without dumbing down—to take complex products and communicate their value to individual contributors and C-level execs
  • Demonstrated experience working across product and organizational lines to craft a unifying story
  • Demonstrated track record of building successful go-to-market programs and campaigns
  • Ability to measure the performance of messaging and collateral and iterate
About Redox:

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

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Accounting Manager
manager finance Jan 08
Who We Are: 

At Flockjay, we are here to empower upward mobility through education and access. Our goal is to create pathways to future-proof careers for people from non-traditional and underrepresented backgrounds. We have an experienced team from companies like Airbnb, Intercom, Dropbox, and Teach for America, and have raised capital from the best investors in the industry, including Y Combinator, Serena Williams, and Lightspeed Ventures.  

Tomorrow's companies will be defined by how they invest in people. Our team is small and growing - join us and make a meaningful impact. Let’s build a generational company together.   

Who You Are: 

Are you here to celebrate, champion, and empower upwards mobility for people from non-traditional and underrepresented backgrounds? Are you a driven and self-motivated accountant excited by challenging traditional models of education and creating more pathways into tech? 

If you answered with a spirited “Yes!” to all the above, we’d love to have you join our flock!  

We are looking for a talented, highly motivated Senior Accountant to join our small, but quickly growing team. This team member will have ownership of a variety of tasks related to Flockjay’s finances: managing the financial statements, sales and payments process, as well as supporting and initiating general accounting and reporting process improvements. Since we are in a stage of hyper growth, our ideal candidate is eager and ready for increasing levels of leadership and responsibility.  

In this role you’ll report to our CEO, work closely with other team leads, and be fully remote.

What You'll Do

  • Report to the Founder/CEO and oversee the financial aspects of the company
  • Support global month-end close activities, including preparation of journal entries, reconciliations and financial statements
  • Assist with the development and implementation of new systems and internal controls that meet Flockjay’s business growth and culture
  • Facilitate accounting team’s commitment to timely and accurate processing of accounting transactions in accordance with GAAP and compliance internationally
  • Maintain the cash records for the company; reconcile all cash accounts with bank-provided information, including credit card transactions with reports from those agencies
  • Assist in evaluation and implementation of new accounting policies and procedures
  • Proactively identify issues and areas for improvement within the current close process and implement process improvements
  • Assist with preparation of material as required for the board of directors
  • Provide a high level of customer service with finance and non-finance business partners
  • Well versed in multiple areas of accounting
  • Perform other ad-hoc projects and analyses as directed by management
  • Assist with the interim and annual audit and tax filings

What You'll Bring

  • Experience -- 5+ years of progressive accounting experience (public accounting and industry, preferred)
  • Working knowledge of US GAAP and internal controls
  • Team-mindset -- you have the ability to work effectively with all levels of the organization
  • Proactivity — you’re motivated by the opportunity to deliver genuine value to our students and build this business, and you’re willing to dive right in!
  • Adaptability — things change quickly and you’ll need to keep up!
  • Belief - you believe in what Flockjay is doing to democratize education & access
  • Grit - you’re willing to take initiative and work autonomously knowing you have the full support of the team
  • Organizational Skills - you’re able to juggle multiple initiatives with ease, while maintaining excellent writing, communication, and documentation
  • Advanced knowledge of Excel
  • Experience with Quickbooks preferred
  • Previous experience at a scaling startup is a plus and public accounting preferred
  • BA/BS degree in accounting or similar
Diversity, Inclusion, and Belonging at Flockjay

We believe diversity is strength & difference is a teacher. We know we'll do our best and most impactful work when we feel we're represented and we belong. We strive to provide the support required to create a safe, positive environment.

We're proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We believe organizations must build diversity, inclusion, and belonging into their DNA. Those that do so will build better products, provide better services, and be positive forces in the world.
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Regional HR Manager
 
manager ops Jan 08
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

This newly created role will lead the HR Business Partner Function for EMEA, and strategically partner with Atlassians and People Leaders in our offices around the globe. A Regional HR Manager will lead core HR processes (performance management, compensation planning etc.), providing insightful analytics and recommendations, as well as partnering with other HR areas to initiate, develop and deliver the best solutions. You'll be joining the People Team at a very exciting time as we continue to grow and scale our business!

What is more, in this role you'll get to:

  • Partner with leaders to translate unique business needs and opportunities to create practical HR solutions.
  • Partner with the Global Human Resources Business Partner (HRBP), Center Of Excellence (COE) and HR Ops team to deliver on our global people strategy and operational plan.
  • Support Atlassians at your respective sites by using your communication, influencing, coaching and HR domain expertise.
  • Support company-wide HR programs and initiatives (e.g., salary review, stock renewal, workforce planning, and organizational change).
  • Build compelling and credible plans that generate opportunities for process improvement and innovative ideas.
  • Support company diversity initiatives.
  • Act as employee champion and change agent.
  • Partner with other professionals to build an engaging workplace that attracts and retains the best talent.
  • Identify targeted training opportunities for specific business needs.
  • Coordinate talent management and succession plans in partnership with HRBPs.
  • At the end of the day, we also see you measuring business impact of people practices and solutions implemented to help us build the best possible workplace we can for our outstanding Atlassians.

From a great candidate we expect:

  • Fundamental HR knowledge in order to enable and guide leaders with team members in respective sites.
  • Prior experience leading other experienced HR professionals.
  • Prior experience in coaching managers and leaders.
  • Skills to build effective relationships with leaders across different geographies.
  • Live and breathe the Atlassian values consistently.
  • Strong prioritization skills and getting things done demeanor.
  • Customer centric approach on top of mind.
  • Ability to challenge status quo while providing solutions that can be used by rest of the team, diagnose problems, to get to the root cause and make recommendations on best way forward.
  • Past experience in the implementation and delivery of corporate policies and programs related to human resources, organizational and employee development at the business level.
  • Analytical eye to translate data into impactful results to enable the team success.
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Software is changing the world, and we’re at the center of it all. With a customer list that reads like a who's who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration with products like Jira Software, Confluence, Bitbucket, and Trello. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Marketplace Business Manager
manager cloud finance Jan 07
At Confluent, we’re creating a category that transforms how every company manages and streams data. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s Confluent in action—giving our customers instant access to massive amounts of real-time data, enabling them to thrive in an ever-changing digital world. As one of the fastest-growing enterprise companies in history, and with Fortune 100 customers across major industries, we have a tremendous opportunity in front of us. We also have experience on our side. Our leaders have taken companies of our size to major success before and include some of the original creators of Apache Kafka®.

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s unlimited potential. Chart your own path and take healthy risks with the backing and support of our #OneTeam culture. Be part of inclusive initiatives like Employee Resource Groups and development programs, and take advantage of benefits that support our diverse global teams. Grow as we grow—whether you’re just starting out or managing a large team, you’ll be amazed at the magnitude of your impact.

About the team:

Confluent is growing at an incredible rate with a large amount of our growth taking place working with
our Marketplace Cloud Providers. We are looking for a Business Manager to join our team to support
Marketplace opportunities and processes within Sales Operations. Reporting to the Deals Desk Director,
you will have an opportunity to work cross-functionally throughout our organization on a variety of
projects that support the marketplace deal processes. For this role, an analytical, problem-solving
mindset with attention to detail are imperative, along with strong communications skills.

Responsibilities:

  • Work with cross functional teams:  act as a liaison among Finance, Business Development, Sales, Engineering and Cloud Providers to facilitate the deal process for “non-standard” Marketplace opportunities, including the eligibility requirements, implementation and documentation.  Work at both the strategic and tactical levels.
  • Engage with Engineering and Finance teams to optimize the processes between Confluent and the Cloud Provider and expand Marketplace functionality.
  • Responsible for updating and maintaining the full quote to cash process and requirements for each of three primary Cloud Providers.
  • Manage the development of customer relationships through the Marketplace.  Directly engage with customers, external third parties and internal stakeholders to ensure a successful on-boarding process to the Confluent cloud on each Marketplace platform.  
  • Drill into Marketplace transactions that require customer-specific activities or changes, including engaging internal teams to find solutions and coordinating with external Cloud providers to effect the required changes.
  • Manage Marketplace transactions throughout their life-cycle including mid-term expansions, multi-year commitments and cancellations.
  • Assist in overseeing the Marketplace strategy, management, forecasts and results.  These include developing reports for short and long term objectives, customer metrics, and overall performance of each Solution Providers.  
  • Provide on-going strategic insights and recommendations via monthly reports of each Solution Providers.  Putting into place action items to ensure efficiency of the overall Marketplace channel.

What we are looking for:

  • 5-10 years experience in project management, business analysis and customer engagement
  • Strong analytical skills in process documentation and process improvement
  • Strong communications skills, experience in customer facing role required
  • Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities; able to show entrepreneurial initiative
  • Able to take leadership role in handling potentially challenging and politically important customer situations, use all available resources appropriately and communicate effectively with both internal and external stakeholders on complex issues
Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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HR Project Manager
 
manager finance Jan 07
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

The HR Project Manager is part of the Global Operations Excellence team which is responsible for delighting our 5000+ employees and managers through timely and reliable services. 

The key responsibilities will include:

Lead multiple HR projects that include transition of services, process improvements, transformation & automation, new program design, etc
Develop detailed project roadmap, documentation and measure project performance using various tools & techniques
Define project scope, success criteria, role & responsibilities and connect with team throughout project life cycle
Build and maintain relationships with all partners - HR Partners, Service Teams and other business partners to drive projects & initiatives
Independently handle HR projects creating scalable processes, ensuring the alignment with company strategy, commitments and goals
Proactively handle project risk, issues and dependencies and report the project status to the Program Manager and
Support Program Manager in cross work-stream project management and all related activities
Proactively handle and communicate ongoing changes in project scope

Key Skills

  • 10-14 years of total experience
  • Minimum 3 yrs of experience in managing HR Projects
  • Delivery focused approach with the aim to solve problems
  • Ability to work in a fast-paced environment while maintaining careful attention to detail
  • Ability to manage multiple projects independently with different stakeholder groups, with minimum supervisory intervention
  • Excellent communication skills with the prowess to explain business problems, concepts and issues to a varied audience
  • Strong analytical and problem solving skills
  • Knowledge of HR Shared Services is preferred
  • Agile / PMP Certification is highly desirable
Bachelor’s degree preferred with a specialisation in Management, HR, IT or related field
Minimum 2-3 years experience in HR project management
Minimum 6 years of hands-on experience on HR systems, processes standard methodologies best practices.
Prior experience in using project management tools and methods
Strong interpersonal, organizational, analytical, presentation and critical thinking skills
Demonstrates ability to build mutually-productive relationships and get along with senior management and key partner groups (e.g., COEs, HRIT, Finance and Business) 

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Engineering Manager, Frontend
Scribd  
frontend manager ruby aws Jan 06
At Scribd (pronounced “scribbed”), we believe reading is more important than ever. Join our cast of characters as we build the world’s largest and most fascinating digital library: giving subscribers access to a growing collection of ebooks, audiobooks, magazines, documents, Scribd Originals and more. In addition to works from major publishers and top authors. Our community includes over 1.4M subscribers in nearly every country worldwide.

About the Role

The Web team at Scribd is growing rapidly as we oversee many high impactful focus areas for the business and our customers. As we are scaling, there is a strong need for an Engineering Manager to come onboard and manage a subset of cross-functional teams focusing on SEO and Acquisition.

About the Team

Our engineers work cross-functionally with Product Managers, UX Designers, Quality Engineers, Project Managers and Data Scientists in cross-functional teams for product roadmap and execution. Scribd serves on an average 3-5 million page views per day to both desktop and mobile web users; For both these platforms code size, speed, and aesthetics play a major role in our success. 

We carefully deliver new features via experiments, also known as A/B tests, giving developers a safe path to validate improvements at our tremendous scale. Going forward, we are going to increase the number, velocity, and diversity of our experiments; To accommodate these new and different experiments, our codebase must be nimble, cohesive and easy to deploy. 

We strongly believe in building a solid infrastructure to help our product vision and maintain the health of the code base. Some of the recent infrastructure projects include building a shared react component library, re-architecting our translation system and integrating visual regression tools for cross-browser and cross-platform testing.

As part of our AWS migration, the web team has the opportunity to build and continuously deploy front-end focused micro-services containing Single Page Applications. Our current web architecture is fairly monolithic with a React frontend, and a Ruby on Rails backend. We’re trending towards backends composed of services, with frontends accessing data via API.

You Will:

  • Partner with technical Leads and Senior engineers to drive the engineering roadmap that reduces technical debt and helps the product vision.
  • Inculcate industry standard software engineering best practices in the team.
  • Work with recruiters to hire and build a diverse team of talented engineers for the growing business needs. 
  • Demonstrate the value of engineer’s work through the lens of customer/business impact and increase productivity.
  • Work with Product Managers to drive Scribd’s core business metrics for SEO, Acquisition, Onboarding and Subscriber experience.
  • Manage, coach and mentor engineers by having regular 1-1s and building strong relationships. Enable them to be self aware by providing genuine feedback. 
  • Help set go-getter OKRs that empower the engineers to learn new skills and grow in their career.
  • Remove obstacles in execution by effective communication and keeping the processes lean.

You Have:

  • 3+ years of experience in an engineering management role.
  • Strong computer science fundamentals, ideally from a computer science degree.
  • Clear communication and are able to represent your team to engineering and non-engineering audiences. 
  • You really enjoy working with people and coaching them to improve performance. 
  • You are an emphatic manager who deeply cares about the engineers and their careers.
  • An excellent software engineering aptitude and the ability to provide technical direction and mentorship.
Benefits & Perks of Life at Scribd
• Health & Welfare Benefits: Scribd pays 100% of employee’s Medical, Vision, and Dental premiums and 70% of dependents.
• Leaves: Paid Parental leave, and 100% company paid short-term/long-term disability plans
• 401k plan through Fidelity,  plus company matching with no vesting period
• Stock Options - every employee is an owner in Scribd! 
• Generous Paid Time Off, Paid Holidays, Volunteer Day + office closure between Christmas Eve and New Years Day
• Referral bonuses
• Tuition Reimbursement 
• Diversity, Equity & Inclusion programs
• Learning & Development and Coaching programs
• Monthly flexible Wellness, Connectivity & Comfort Benefit
• Luma by Concern, our mental health digital platform
• Work Life Balance flexibility
• Company events + Scribdchats
• Free subscription to Scribd + gift memberships for friends & family

Want to learn more? Check out our office and meet some of the team at www.linkedin.com/company/scribd/life

Scribd is committed to equal employment opportunity regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.
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Regional Operations Manager
manager crypto finance Jan 06
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

About Kraken

Kraken is a market leader in one of the most innovative and fast growing industries in the world. We are expanding and innovating throughout all aspects of the company to support this rapid growth, and to ensure that we can effectively execute on our highly ambitious short-, medium- and long-term plans for regional product and market growth.

The Regional Operations Manager will play a critical role on a team that is core to Kraken’s global operating effectiveness. You will be expected to provide leadership in a highly cross-functional context, and work directly with nearly every team and department in the company. This close integration into all functional areas of Kraken means you will have a unique opportunity to positively influence the entire organization and drive initiatives that directly impact the company’s bottom line. You will work closely with many Krakenites across levels of seniority and spanning multiple departments, helping the organization stay coordinated in this incredibly exciting, innovative and expanding environment.

Responsibilities

  • Work with the Managing Director of Europe & Regional Operations to define and optimize the global deployment of Kraken’s regional operating infrastructure
  • Support the execution of multi-region new-product and new-market initiatives by providing cross-functional program management to ensure a seamless transition from strategic opportunity development to revenue realization
  • Work with Managing Directors, finance, compliance, and legal teams to analyze and make recommendations regarding regional operations structure to maximize regulatory, tax, and strategic partnership opportunities
  • Work with Kraken Intelligence to develop regional client and market growth performance metrics and insights to help identify opportunities for improvement; analyze trends and coordinate information with regional marketing teams to improve effectiveness of client outreach initiatives
  • Build and manage the Regional Operations team, facilitating their growth and leveraging their talent to achieve departmental and organizational objectives
  • Cultivate a deep understanding of operational best practices across Managing Director-led regions, and develop the corporate resources, processes, and standards to implement them across operating theaters
  • Identify potential areas of inefficiency, redundancy, bottlenecked progress or scaling challenges between regional operating theaters, and devise and execute process improvements to address them
  • Establish strong working relationships across functions and management levels, working collaboratively and independently
  • Bring structure and clarity to complex, often ambiguous operational issues
  • Execute program-level work while keeping deadlines

Responsibilities

  • Bachelor’s degree
  • 7+ years experience in a similar field and roles; preferred experience in a top management consulting firm
  • Strong interest in and familiarity with both cryptocurrency and traditional financial industries
  • Experience and proven track record in business process management consulting or operations roles in the financial services or technology industries
  • Experience in organizational and process change management at growth-scale or larger firms
  • Experience managing cross-functional teams
  • Experience managing multiple direct reports
  • Experience navigating complex operational hurdles in hyper-growth companies
  • Entrepreneurial mindset with excellent attention to detail and follow through
  • Experience in international markets and working across geographies
  • Strong contextualization and second-order thinking ability
  • Ability to work a flexible full-time schedule to coordinate with global stakeholders
  • Creativity, adaptability, tenacity, a sense of urgency and hands-on, roll-up your sleeves work ethic
  • Excellent organizational and workload management skills, especially with respect to prioritization and proactive verbal, written and interpersonal communication skills
  • Ability to deconstruct convoluted problems and develop precise plans of action

Nice to have

  • MBA degree from a top graduate program
  • Knowledge of Lean principles, six sigma and/or business process management concepts
  • Advanced user of Excel and Powerpoint with a good familiarity of G-Suite equivalents
  • Intermediate or greater SQL proficiency a major plus
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us:
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Engineering Manager, Core Administration
 
manager java saas docker cloud aws Jan 06
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian is looking for an experienced and hardworking engineering manager to lead the Cloud Core Administration team in Mountain View. This team is passionate about delivering frictionless and delightful Atlassian admin experience that empowers admins to manage every aspect of their organization, improves their efficiency, and helps reduce security and compliance risks. Within this scope, the team’s focus is on foundational admin-facing capabilities available across all editions.

This is a full-stack team responsible for delivering feature functionality into Atlassian’s administration portal admin.atlassian.com. You will manage a group of hardworking engineers at varying job levels, from new college grads to outstanding senior engineers. You will be responsible for their day-to-day work as well as mentoring them as they climb up their career ladders. You will work closely with your design and product management counterparts to fill use case gaps, improve API footprint, and raise the bar on user experience

If you want the fast-paced environment of a startup, in a well-funded mid-size company, and are eager to have a multiplier effect on a team of engineers, then this is your dream job!

Core responsibilities include, but not limited to:

  • Detailed execution plans for products and features
  • Yearly/quarterly/sprint planning, and other agile rituals
  • Manage customer issues, partner concerns, & be involved in other customer interactions like product feedback
  • Handle reliability, performance and efficiency metrics for team and the services owned by the team
  • Participate in hiring planning and other budgeting exercises
  • Encourage innovation and operational excellence within the team
  • Collaborate with partners to get clarity on priorities, scheduling and scope of work
  • Participate in technical/architectural discussions, provide direction when necessary, drive outcomes

On your first day, we'll expect you to have the following skills:

  • Bachelor's degree in Computer Science or equivalent; Master's degree in Computer Science preferred
  • Industry experience working as a hands-on engineering manager, managing a team of engineers
  • Fluency in Java (or other object-oriented programming languages)
  • At least five years of industry experience as a backend or full stack engineer
  • At least 3 years of experience building distributed systems for a SaaS product
  • At least 3 years of experience with true continuous delivery to a production system
  • At least 3 years of Project Management driving multi-team projects
  • Experience leading Engineering teams for a Saas product without QA teams / Deep understanding of SaaS product quality control
  • Familiarity with industry-standard monitoring systems (e.g.: Splunk, DataDog, New Relic, etc.)
  • Comfortable with on-call 24x7 and driving a culture of continuous improvement from the ashes of incidents
  • Strong interpersonal and communication skills
  • Passionate about mentoring engineers and helping others achieve their career goals
  • Partnering with product managers and designers to craft the course of a product

It's great, but not required, if you have:

  • Experience using AWS (or another public cloud) and Docker containers
  • Familiarity with the Spring framework
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior Product Manager - Data
 
senior manager product manager python aws finance Jan 06
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Come join Atlassian in the Bengaluru, India office as a Senior Product Manager to transform the data delivery experience for multiple data teams. We are seeking a strategic and innovative Senior Product Manager to drive the implementation and improvement of data engineering capabilities to delight our customers and improve efficiency for internal partners e.g. Finance, People and Operation teams.

You'll be responsible for handling data and analytics requests from other teams and establishing your own roadmap of improvements by analysing internal data, demonstrating customer insights from surveys and NPS; gathering requirements from partner interviews and advocates that are front line support for issues today. This will involve working with internal partner groups such as people/talent, finance and accounting, design, marketing, product teams to envision and deliver (with IT/Engineering) the efficient experience. In addition to being responsible for improving CSAT metrics, you will be responsible for inspiring changes and improvements that affect other key metrics such platform support, on-call support, financial controls, reducing support ticket volume etc.

On your first day, we'll expect you to have

* 5-7+ years of product management background with experience in handling scope and timeline, coordinate sprints, retrospective meetings and daily stand-up
* Known to work of leading product strategy from concept to launch that delivered awesome user experiences
* Formulate measurable critical metrics by understanding the business function strategy and implement it in a scalable fashion
* Highlighting key risks & bottle necks and work with engineering and business teams to identify mitigation plan
* Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers
* Experience in Data ETL / BI / Analytics systems
* Assisting with internal and external communication, improving transparency, and radiating information
* Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
* Help build a productive environment where team members ‘own’ the product and enjoy working on it
* Superior communication skills with the ability to weave strategy, insights, priorities and plan forward into a structured and organised storyline at all levels of management
* High energy, results-oriented self-starter with a positive approach and with a "can do" attitude. Must be persistent, ambitious, curious and creative with a track record of focusing on high impact and critical initiatives through to execution without direct authority

More About our Team

Data is a big deal at Atlassian. We ingest data in Atlassian's data lake and build creative and reliable analytics data model that provides a unified way of analysing our customers, our products, our operations and the interactions among them.

We are looking for people to join our growing Data Engineering and Analytics team which is part of the Data Engineering stream. This team is responsible for managing multiple analytical data models, data pipelines and Enterprise BI for all across Atlassian, including Finance, People, Operations, Legal etc - so there are endless opportunities for growth.
This team uses latest tools and technologies like databricks, AWS, Airflow, Apache Spark, Python, Tableau, SQL, SignalFX etc.

Atlassian is over a decade old, but our data team is much younger. We'll are looking for people who like to take on new challenges to enable significant growth. We are constantly growing, learning, and trying to do things differently. Come and join our efforts to further democratise data and build an exceptional analytics platform for the company.


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Product Marketing Manager, Ecosystem
 
manager marketing manager saas cloud Jan 05
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.


Job description

Atlassian is looking for a driven and creative Product Marketing Manager to join our Ecosystem marketing team. As the go-to-market owner of the Atlassian Marketplace, your role will be to drive adoption of Marketplace apps amongst the Atlassian customer base with a multi-channel marketing strategy. We’re looking for someone who’s passionate about running growth experiments and delivering compelling content throughout each phase of the customer journey, and who can partner with product and field teams to ensure that customers' needs are being met when it comes to product and platform extensibility.

In this role, you'll drive integrated marketing campaigns, support new feature launches, identify unexplored areas for growth, and directly impact Atlassian’s customer acquisition, retention, and cloud migration goals. You’ll work across Atlassian’s full product suite and partner with SMEs throughout the business to ensure that we're effectively communicating the value of apps and extensibility to customers and the market.

This is a highly cross-functional role. You will work with product marketing teams across Atlassian’s full portfolio (Jira Software, Bitbucket, Jira Service Desk, OpsGenie, Trello, and Statuspage) to bolster product and solution campaigns, the Partnerships teams to promote industry trends and strategic SaaS partner integrations, customer marketing to create compelling success stories, product management to bring market and customer insights that influence the product roadmap, and many others.

What you'll focus on:

  • Developing experiments to increase cloud app adoption amongst new and existing Atlassian customers
  • Running release-based and quarterly campaigns that drive awareness, evaluation, and activation of cloud products
  • Creating opportunities for our Marketplace Partners to integrate into Atlassian-led campaigns to amplify our messaging
  • Developing an enablement framework for new programs and features that are introduced to customers, partners, and customer-facing teams across Atlassian
  • Generating high-quality assets for customers, evaluators, field teams, and channel partners in the form of blogs, whitepapers, webinars, customer stories, and more
  • Leveraging data, analytics, SEO, and keyword research to inform strategy

On your first day, we'll expect you to:

  • Have 3-5+ years of B2B Product Marketing, Content Marketing, and/or Digital Strategy experience in a high-growth software company (SaaS preferred)
  • Have run enablement programs in a complex, enterprise SaaS environment (an ideal candidate has ecosystem marketing experience)
  • Bring a critical, data-informed eye to existing campaigns and customer app adoption journeys
  • Keen ability to write and develop unique and compelling content
  • Be eager to jump in and get things done and not get flustered in a fast-paced changing environment
  • Thrive on collaboration across multiple teams and organizations within Atlassian
  • Be a hardworking, self-starter with a no-bullshit mentality, can-do attitude
More about our team

The Atlassian Marketing team owns the crafting and executing of GTM strategies for all products across the Atlassian portfolio. Deep collaboration will be the key to success for this role. We run our organization like a well-oiled agile team, where the top priority items are easily identifiable and everyone on the team rallies around those results, and each other, on a regular basis. We are comprised of end-to-end marketing teams: field marketing, demand gen, interactive, product marketing, and data analysts.

Atlassian unleashes the potential in every team. Our collaboration software helps teams organize, discuss, and complete shared work. Teams at more than 170,000 large and small organizations – including Citigroup, eBay, Coca-Cola, VISA, BMW, and NASA – use Atlassian’s project tracking, content creation and sharing, real-time communication, and service management products to work better together and deliver quality results on time. Learn about products including Jira Software, Confluence, Bitbucket, Trello, and Jira Service Desk at https://atlassian.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Accounting Manager - Internal Controls
manager crypto finance Jan 05
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

About the role:

The Accounting Manager – Internal Controls will be an integral part of the Finance leadership team.  You will work closely with your Finance and Accounting leadership cohorts as well as business partners and other internal and external stakeholders.  This role reports to the Corporate Controller.

What you'll do:

  • Develop company-wide and business process risk assessments to evaluate and address any impact the results may have on the control environment.
  • Design and implement efficient and effective controls across the organization.
  • Create control documentation including process narratives, process flowcharts, and risk & controls matrices to be used to evaluate controls, specifically around a proprietary exchange trading platform.
  • Identify and evaluate business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement and implementation.
  • Use critical thinking skills to quickly identify control deficiencies, evaluate their risk implications, and draw the appropriate conclusions including remediation actions.
  • Actively participate in decision making with process owners, provide meaningful insights, and seek to understand the broader impact of current decisions.
  • Build and nurture positive working relationships with process owners by providing high quality deliverables and communications, providing them tools and templates that can help them better achieve their process objectives and our control objectives.
  • Conduct periodic meetings/walkthroughs with process owners to validate any changes to processes are updated and properly assessed for control gaps. Support process owners through training, reviewing, and providing guidance for their processes.
  • Keeping up to date with changes in regulatory guidance, industry best practices, and areas of focus/hot topics for external audits.
  • Actively building and managing relationships with Company stakeholders, while promoting the importance of compliance initiatives throughout the organization.
  • Facilitate requests between the control owners and the external audit team.

Who you are:

  • Bachelor’s degree in Accounting or closely related field
  • CPA in good standing strongly preferred
  • 7+ years of accounting/audit experience
  • Industry experience in financial services, fintech, banking, or exchange strongly preferred
  • Experience or knowledge with cryptocurrency is strongly preferred
  • Experience with SQL query writing a plus
  • Knowledge of US GAAP and experience with SOX
  • Collaborative, innovative, flexible, and adept at building relationships across the organization
  • Ability to handle multiple projects and deliverables in a fast-paced, dynamic environment
  • Google Suite and Microsoft Office proficiency
  • Microsoft Excel proficiency including pivot tables, H & V-Lookup
  • Experience using an ERP system such Netsuite is a plus
  • Experience with high volume transactions is a plus
  • Audit experience from the Big 4 or national accounting firms is a plus
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us:
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Engineering Manager, Trello
 
manager backend api Jan 05
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Our mission at Atlassian is to unleash the potential of every team. As an Engineering Manager for Trello, you will join an engineering-led company and the award-winning leader in software development and collaboration tools.
Trusted by over 50 million users, Trello is the visual collaboration tool that crafts a shared perspective on any project. We serve 1 Billion API requests per day, and handle 1.5 million concurrent users at peak.
Through a talented team, you’ll drive your people, process, and outcomes and collaborate with broader Atlassian engineering teams.

KEY RESPONSIBILITIES:

  • Enable your multi-functional team to ship features quickly and safely as our team grows in size, providing them with the tooling and processes needed for success.
  • Ability to drive technical excellence, pushing innovation and quality.
  • Grow your team members careers and keep them engaged.
  • Support your team by holding regular one on ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts.
  • Be both a technical leader and people manager responsible for guiding your team to make solid technical decisions for Trello’s production backend system and client functionality.
  • Help to prioritize and coordinate the team’s work alongside your product management and design peers.
  • Work with your engineering manager peers to continuously improve Trello’s engineering team and processes.

MORE ABOUT YOU:

  • U.S. Bachelor or higher degree, or its equivalent, in Computer Science, Information Technology, Information Systems Management or a closely related field of study
  • 2-3 years of engineering management experience. Experience managing a high-performing organization of 8-10 engineers. Experience managing remote employees (Trello are 70% remote, 30% in NYC).
  • Guiding your teams in understanding the right metrics to track and improve.
  • Experience setting an incredibly high bar for excellence across your engineering team, and putting systems in place to measure against that bar.
  • Customer focus. A passion for understanding customers and their needs. Empathizing with our customers is crucial in order to build the right set of engineering practices at Trello.
  • Experience leading teams executing on product development, or working very closely with product development teams, as you’ll be working closely with ours.
  • Outstanding interpersonal skills: written and verbal, in-person, and remote.
  • Thrive when developing people, not just products.
  • Adept at prioritizing and balancing multiple projects in a constantly evolving environment.
  • Help to prioritize and organize the team’s work alongside your product management and design peers.
More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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