Remote Manager Jobs

Yesterday

Product Marketing Manager
Quartzy  
manager marketing manager testing Apr 09
Quartzy is seeking a Product Marketing Manager for our e-commerce business.  In this highly visible role, this person will own growing our e-commerce business targeted to both non-profit and for-profit customer segments. 

Quartzy is a 100% distributed team so this role can be done anywhere in the US. 

Why Quartzy
Quartzy is the world’s #1 lab productivity platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and e-commerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customers range from wine makers, to food/ag companies, to companies working on COVID testing and therapies. We are humbled every day to serve them. 

What You'll Do

  • Personas: Who decides to use our Quartzy Shop? Who influences the decision maker? What are the demographics, psychographics, pain points and business outcomes for each persona?
  • Buyer Journey Map: Define the customer journey from awareness through to becoming an e-commerce customer, and becoming a repeat customer and active advocate for the Quartzy Shop.
  • Customer behavior analysis: Know what categories customers do and don’t buy and why. Develop marketing campaigns to grow share of wallet at the category level and overall.
  • Product Story: What problem does using the Quartzy Shop solve? What business outcomes are being achieved?  What makes our product unique and what do we do that competitors don't?
  • Product-Focused Content: This person will create and test various versions of marketing copy, blog content, case studies, and landing pages - all dedicated to effectively describing the Quartzy Shop and the benefits customers get from using it.
  • Product Launch Plan: This person will be responsible for developing a written launch plan for new features and capabilities being added over time, spelling out every last stage and who's responsible at each point.
  • Community Engagement: This person will generates buzz around the Quartzy Shop. This includes reaching out to supplier partners to develop Supplier Events and promotions, and working with existing customers for quotes, stories and commentary.
  • Sales Enablement: This person will develop collateral for sales to efficiently communicate the value and benefits from using the Quartzy Shop. This ensures the messaging created will be consistently used by Sales and Customer Success all the way interest to use to expansion and advocacy.

What We're Looking For

  • 5+ years of product marketing experience in an e-commerce company, preferably in the life sciences industry
  • Comfortable using analytical and CRM tools - Salesforce, Looker.
  • Familiar with marketing automation tools - Hubspot, and Google Analytics.
  • Exceptional analytical and ROI-tracking skills, able to prove what is–or isn’t—working
  • Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
  • Must be a strong story teller and public speaker
  • Bachelor’s degree in business or marketing; MBA preferred.

What We Offer

  • Great Insurance -  we cover 100% of employee premium cost and 50% for partner/family
  • Great Culture - participate in our fun events like ActiviTuesday, Wellness Wednesdays, happy hours & speaker series
  • Remote Team -  we’re 100% distributed so you can live anywhere in the US! 
  • Transparency -  Weekly all company stand ups, monthly town halls, quarterly state of the start ups and anytime access to co-founders
  • Generous Time Off - take the time you need, when you need it 
  • Great Gear - We’ll set you up for success with the latest tech and help you outfit your home office. And, a free Spotify premium account!  
Want to learn more take a look at what people are saying about us on Glassdoor!

If that sounds like you, we'd love to hear from you! 
Share this job:
Product Marketing Manager
Quartzy  
saas manager marketing manager testing Apr 09
Quartzy is seeking a senior Product Marketing Manager for our rapidly growing SaaS business.  In this highly visible role, this person will own our SaaS business targeted to the for-profit life sciences market segments. 

Quartzy has a 100% distributed team so this role can be done anywhere in the US. 

Why Quartzy
Quartzy is the world’s #1 lab productivity platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customers range from wine makers, to food/ag companies, to companies working on COVID testing and therapies. We are humbled every day to serve them. 

What You'll Do

  • Market intelligence—be the expert on our decision makers and influencers, who are they, why and how they buy and their key decision criteria.
  • Understand the competitive landscape—be an expert on our competition and how they are positioned. Develop comparison content for sales.
  • Develop product positioning and messaging that resonate with our target buyer personas.
  • Understand and document our buyer’s journey, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn. 
  • Develop marketing campaigns to grow our SaaS business, focused on the acquisition of new customers. Capture customer stories and case studies in video.
  • Plan the launches of new product features, and manage the cross-functional implementation of the launch plan.
  • Develop content and collateral to support our sales team; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it.

What We're Looking For

  • 5+ years of product marketing experience in B2B SaaS, life science experience a plus
  • Comfortable using analytical and CRM tools -Looker and Salesforce.
  • Familiar with marketing automation tools - Hubspot, and Google Analytics.
  • Exceptional ROI-tracking skills, able to prove what is–or isn’t—working
  • Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
  • Must be a strong public speaker
  • Bachelor’s degree in business or marketing; MBA preferred.

What We Offer

  • Great Insurance -  we cover 100% of employee premium cost and 50% for partner/family
  • Great Culture - participate in our fun events like ActiviTuesday, Wellness Wednesdays, happy hours & speaker series
  • Remote Team -  we’re 100% distributed so you can live anywhere in the US! 
  • Transparency -  Weekly all company stand ups, monthly town halls, quarterly state of the start ups and anytime access to co-founders
  • Generous Time Off - take the time you need, when you need it 
  • Great Gear - We’ll set you up for success with the latest tech and help you outfit your home office. And, a free Spotify premium account!  
Want to learn more take a look at what people are saying about us on Glassdoor!

If that sounds like you, we'd love to hear from you! 
Share this job:

Last Week

Senior Product Manager, Content Data
Scribd  
senior manager product manager data science machine learning big data Apr 08
At Scribd (pronounced “scribbed”), we believe reading is more important than ever. Join our cast of characters as we build the world’s largest and most fascinating digital library: giving subscribers access to a growing collection of ebooks, audiobooks, magazines, documents, Scribd Originals and more. In addition to works from major publishers and top authors, our community includes over 1.4M subscribers in nearly every country worldwide.

The product team is looking for a driven, innovative, and experienced Product Management leader. This is an exciting opportunity to make a big difference. Scribd is different from other subscription companies both because of the breadth and depth of our content library as well as the extent of our organic global user base.

We have a unique opportunity to help our subscribers find and enjoy a wide variety of media through the use of both proven and cutting edge technology, bringing high-quality content at a fair price to readers around the world. 

The Senior Content Product Manager will have an opportunity to make a foundational impact on the product experience by shaping the various ways that our content is discovered and consumed.

Our goal is to connect users to the most compelling content from our vast and growing library. (We have over 100 million user-generated documents alone!) To do this at scale and for an international user base is a big challenge.

You Will:

  • Define the success metrics by partnering with other cross-functional leaders
  • Prioritize opportunities where data can be leveraged to drive business outcomes  
  • Collaborate with engineering, applied research, data science and product to strategize, execute and assess impact
  • Inspire and influence the team by describing and then reinforcing the product strategy and goals, then developing a consolidated product roadmap for Content data-related areas
  • Communicate progress and strategic evolution through regular presentations to senior executives and partners
  • Facilitate understanding of our vast and growing content library of documents, books, audiobooks, magazines, slides, sheet music and podcasts.
  • Inspire and influence the broader team by highlighting contributions to growth and consumption goals
  • Understand the desired user experiences and create strategies for how data will bring those experiences to life
  • Identify and prioritize data requirements - deciding how and what data is required and making tradeoffs to achieve short and long term business impact
  • Be a partner and thought-leader for managing our current and future content corpus
  • Help shape the experience of cross-content discovery
  • Use data to develop priorities and assess results while also demonstrating a deep understanding of customer needs and wants
  • Connect users to the most compelling content from our vast and growing library. (We have over 100 million user-generated documents alone!)

You Have:

  • 4+ years of product management or system development experience
  • Demonstrated communication and collaboration with diverse stakeholders, including engineers, data scientists, product managers and executives.
  • Ability to clearly communicate complex, technical subjects to stakeholders of varying levels of technical expertise
  • A person who is naturally a self-starter, can drive an initiative through execution and enjoys working across multiple teams
  • Experience developing roadmaps and long-term data-driven strategies for improving customer experience and internal workflows
  • Strategic platform and system thinker who can balance big picture strategy with detailed, flawless execution

Bonus Points For:

  • Knowledge of machine learning and model deployment in a production environment
  • Experience with big data, ETL, streaming and at-rest data technologies, such as Apache Kafka, Cassandra, Spark, MongoDB and Elastic Search
  • Experience managing human labeling operations
Benefits, Perks and Wellbeing at Scribd

• Healthcare Benefits: Scribd pays 100% of employee’s Medical, Vision, and Dental premiums and 70% of dependents
• Leaves: Paid parental leave, 100% company paid short-term/long-term disability plans, and milestone Sabbaticals
• 401k plan through Fidelity,  plus company matching with no vesting period
• Diversity, Equity, & Inclusion hiring best practices
• Stock Options - every employee is an owner in Scribd! 
• Generous Paid Time Off, Paid Holidays, Flexible Sick Time, Volunteer Day + office closure between Christmas Eve and New Years Day
• Referral bonuses
• Professional development: generous annual budget for our employees to attend conferences, classes, and other events
• Company-wide Diversity, Equity & Inclusion training
• Learning & Development and Coaching programs
• Monthly Wellness, Connectivity & Comfort Benefit
• Concern mental health digital platform
• Work-life balance flexibility
• Employee Resource Groups that build community and support among employees
• Company events + Scribdchats
• Free subscription to Scribd + gift memberships for friends & family
• Monthly inclusive multi-cultural celebrations & learning opportunities

Want to learn more? Check out our office and meet some of the team at www.linkedin.com/company/scribd/life

Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.
Share this job:
Growth Marketing Manager - Paid Acquisition APAC
manager marketing manager testing crypto Apr 08
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

About the Role

Kraken is looking for a Paid Acquisition Manager to lead Kraken’s efforts around paid marketing efforts in APAC, owning the entire execution.

This role involves working in a dynamic, fast-paced and feedback-driven environment to solve complex business problems where you will be given the opportunity to add value from day one. This role reports directly to the Growth Marketing - Paid Acquisition Lead position. 

Responsibilities

  • Oversee the execution of a digital marketing strategy for paid marketing campaigns across SEM, Display, Social, and other digital channels - keep this highly organized and visible
  • Make the calls on audience sizing, spend allocation, budget optimization, cadence, channel mix and overall prioritization of campaigns
  • Optimize spend to produce best possible ROI for the company. Make sure that we are applying the right level of resources and maximizing results
  • Perform A/B testing of key marketing materials and strategies in order to drive ongoing campaign optimization
  • Measure and report key findings from campaigns to help inform short and long-term marketing effort
  • Support Australia and Japan teams

Requirements

  • At least 3+ years experience
  • B2C experience a must
  • In-depth knowledge of different digital marketing channels, online marketing tools, and best practices
  • Mastery of various attribution tools and systems. Ex: Google Analytics, Branch
  • Exceptional presentation and narrative compression skills 
  • No Crypto experience necessary

We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Product Manager, Finance Technology
 
finance manager saas cloud Apr 08
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.


Job description

We are looking for an experienced Product Manager with a strong track record of building services and interfaces in the Finance & Accounting Technology domains. With innovation and agility as our core, we are constantly looking to optimize the systems and processes that drive Atlassian from Payroll, Procure to Pay, Invoice to cash, Talent Management and Recruiting. In this role, you will establish a winning partnership with the financial leadership team in driving alignment on roadmaps and identifying critical priorities for the business. You will be involved in various aspects of identifying, crafting and adopting industry leading best practices in such a way that such solutions are built to scale with our growing business.


Responsibilities

We love technology enthusiasts with business acumen. Your colleagues would describe you as a credible partner who can take the most gnarly challenges on hand and arrive at a systematic way of solving for it by meeting both technical architectural standards as well as business requirements. You are constantly assessing system functionality vs. evolving business capability needs and requirements; is a good liaison with business partners, finance and other cross-functional partners to ensure future-proof process design, data integrity and security standards.

We'd love for you to have:

  • 10+ years of combined experience driving major finance and accounting transformations for a Global organization with a focus on compliance and security standards. 
  • At least 2 full lifecycle Cloud/SaaS implementation experience of Core Financials and/or ERP modules that include the invoicing and revenue management domains.
  • A deep domain expertise in the Invoice to Cash, and/or Record to Report tracks with a good understanding of the front office commerce experience and platform.
  • 4+ years of experience in a product management role, in an agile environment designing and delivering world-class platform products with a focus on Invoicing, Cash Collections, Credits & Revenue Management.
  • A detail oriented analytical approach, yet be able to synthesize information to provide relevant data points for effective decision making.
  • Demonstrated abilities to draw out requirements from finance and accounting teams and translate them into tangible user stories for delivery.
  • Experience building and owning roadmaps for the Invoice to Cash product space in close partnership with Finance & Accounting as well as IT Enterprise and Solution architecture teams.
  • A proven understanding of SaaS / subscription management processes and the technology trends around this arena.
  • Excellent written, oral and presentation abilities to senior leaders in the organization.


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Product Marketing Manager, Australia
manager marketing manager testing crypto Apr 07
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

About the Role 

This is a fully remote role, we will consider applicants based in Australia. Kraken is scaling the product marketing org up to match our increasing breadth of new, charismatic products and rapidly expanding customer base. You will be their voice and advocate as you work cross-functionally with product, brand, design, engineering, and customer engagement. We are building the strongest product marketing practice in the industry. We operate at the unique intersection of fintech, crypto, and marketing. We focus on quality in our storytelling and we are thoughtful and calculated with our big bets. Join our 🚀  before we take off!

Responsibilities

  • Lead product marketing efforts for Australia and the Asia Pacific region in our retail and pro product lines to empathize with and wow our clients through simple, intuitive investing experiences, i.e. crypto magic: it’s their first foray into investing and you will guide how it goes
  • Plan and execute regional go-to-market strategies for new products, features, enhancements, and token listings by forming the positioning, messaging, and value proposition 
  • Learn what customers need before they need it through direct interaction, surveys, and market sizing; bring that perspective to design, roadmapping, and backlog prioritization
  • Make data-driven decisions when framing hypotheses, determining product-market fit, evaluating campaign performance, and setting goals
  • Use sound product sense in marketing every day: identify the problem we are solving for, our hypothesis, what goals we will set and how we measure them, what channels are best to use, what we should do now, and how we can scale and automate 
  • Structure and optimize A/B and multivariate testing in channel marketing 
  • Take a diplomatic leadership approach to involve stakeholders early and get cross-functional work done; be a proactive leader and decision-maker 
  • Create and share intel on competing products and marketing; summarize what is working well and what is not and how we will differentiate ourselves
  • Be an owner: step up and take the lead on challenging, ambiguous work 
  • Keep an astronaut’s mindset: pivot from the micro-details on the ground up to the bigger picture macro view and back down again

Requirements

  • 2-5 years of previous experience in product marketing, martech product management, lifecycle, or channel marketing
  • Concise speaker, storyteller, and writer: you can slice, dice, and distill a narrative from a complex data set into an executive, TL;DR summary
  • Experience bringing products to market in fintech, a startup environment, gaming, e-sports, or SaaS
  • Experience with email, web, mobile/push, and content marketing with a history of focus on the right message for the right customer on the right channel (at the right time!)
  • Ally to product managers and other marketers, often volunteering to test alphas/betas, lead inbound customer research, and seek diverse perspectives
  • Be the antithesis of a lone wolf: you clearly communicate and involve stakeholders early and often and work to secure buy-in, address concerns, and incorporate feedback 
  • Previous crypto experience not required

Nice to have

  • Geo-specific, global client experience in Australia and Asia-Pacific 
  • You’ve got a couple of moonshot ideas for transforming marketing in crypto
  • You’ve got an ease about you: you address urgency head-on and handle difficult, ambiguous situations with a clear, cool head and an open mind
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Product Marketing Manager, Developer Engagement
 
manager marketing manager cloud Apr 07
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Job description

Atlassian is looking for a Product Marketing Manager to join our Ecosystem Marketing team! Your role will be to develop and execute a strategy to drive developer engagement with the Atlassian platform.

At Atlassian, we are on a mission to unleash the potential of every team. To do that, we are building a community of developers to partner with us, accelerating innovation and providing new and expanded products, apps, and integrations to our customers. Developer marketing at Atlassian builds developer awareness, drives platform adoption, and brings new capabilities of our cloud platform to market. We are relentlessly passionate about helping developers build the next generation of team collaboration products on and with Atlassian.

More About You:

  • You’re a technologist at heart who enjoys learning about new tech, sharing stories, and building communities in your day-to-day work. You’re excited to get to know our developer community on a human level and understand what makes them tick. You love the challenge of unpacking a new technology, learning how it works and doesn’t, and teaching someone else about it. The prospect of giving a demo at an event or mingling with developers at a hackathon gives you an energy boost.
  • Lastly, and most importantly, you’re keen to understand the motivations of software developers and help them learn and build. You’re excited to dive into the world of software development practices and APIs. You are familiar with developer watering holes like Stack Overflow and HN. You’re naturally inquisitive, enjoy learning, and can capture and distill developer feedback into meaningful marketing campaign ideas for our team.

Responsibilities Include:

  • Develop and execute a portfolio of developer programs that attract and engage developers with the Atlassian platform
  • Author engaging developer-facing content including blog posts, ad copy, social posts, guides, contributed articles, landing pages, tutorials, and videos
  • Conduct competitor and market analysis to craft a unique and compelling developer value proposition for Atlassian
  • Partner closely with the rest of the team - Developer Marketing, Developer Experience, and Platform Product Managers - to craft and deliver your work
  • Leverage relevant social channels to drive developer engagement
  • Increase entrances to, and engagement with, our developer channels (website, blog, YouTube channel, and docs)
  • Conduct ongoing analysis and insights into content performance
More about our team:

The Ecosystem Marketing team is on a mission to grow a healthy ecosystem where developers help our customers extend and maximize Atlassian tools in useful, trusted, and delightful ways. We drive developer marketing, strategic partner marketing, and awareness for our Marketplace and platform.

More about Atlassian
Software is changing the world, and we’re at the center of it all. With a customer list that reads like a who's who in tech and a highly disruptive business model, we’re advancing the art of team collaboration with products like Jira Software, Confluence, Bitbucket, and Trello. Driven by honest values, an outstanding culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.

Location
Remote - PT or MT timezones preferred

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Share this job:
Engineering Manager, Transactional Data Platform
 
manager java cs aws api Apr 07
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Are you passionate about data platforms and tools? Are you a forward-thinking, structured problem solver who is passionate about building systems at scale? Do you understand data tools, know how to use them, and want to help our users to make data actionable? If so, this role with our team at Atlassian is for you.

We are looking for a Software Engineer to join our Data Platform Team and build a world-class data solution that powers crucial business decisions throughout the organization.

You will partner with teams at Atlassian across various initiatives, working with them to understand the gaps, bring your findings back to the team, and work on building these capabilities.

On your first day, we'll expect you to have:

  • 3+ years in engineering management following Agile development processes
  • Breaking down problems into executable chunks and coordinating multiple engineers to deliver a solution
  • Demonstrated experience in mentoring and retaining talent
  • Ability to contribute to the technical and business strategy of the team
  • Strong programming experience in Java or similar languages, and foundation in data structures, algorithms and distributed system
  • Experience in AWS Storage technologies DynamoDB, ElastiCache, RDS and more. AWS experience can be substituted with experience in similar public clouds (i.e Azure)
  • BS (or higher) in CS or related field

Nice to have:

  • Recent hands-on experience in developing high volume, robust micro services for data
  • Experience with API design and data modeling
  • API development and design with REST or GraphQL
  • Hands-on experience managing or integrating with large-scale transactional or NoSQL data-stores
  • Startup experience is fine too
More about the team
Data is a BIG deal at Atlassian. We ingest over 180 billion events each month into the data platform, and we have dozens of teams driving their decisions and guiding their operations based on the data and services we provide.

It’s our team's job to make more Atlassians data-informed and facilitate R&D. We do this by providing an ambitious data platform, as well as services and data products to help teams better self serve and improve their time to reliable insights.

You’ll be joining a team that is crazy smart and very direct. We ask hard questions and challenge each other to constantly improve our work. We're all about enabling growth by delivering the right data and insights in the right way to partners across the company.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Product Manager, API Integrations Jira Align
 
api manager cloud full stack Apr 06
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

The Jira Align team at Atlassian is addressing the challenge of simplifying software at scale and our focus is on large organizations struggling to connect strategy and execution to drive outcomes for the business. Integrations with 3rd-party tools, homegrown systems, and the broader Atlassian suite is foundational for our customers to be successful at scale.

We are looking for a talented Product Manager to join our Jira Align team. This role requires deep partnership with many of our teams to solve problems and execute towards a cross-product integration vision. The team is composed of product managers, UX designers, and full stack software engineers, working together to create elegant solutions to the complex problems of large organizations. We pride ourselves on the ability to run fast and make data informed decisions to build the best offerings for our customers. You will partner with product, engineering, design, and account managers to form a vision to inspire and lead your team to success.

Your responsibilities will include owning the strategy and roadmap for Integrations, API, and Connector experience in Jira Align. You will also be defining business rationale, writing acceptance criteria, and driving success metrics for your features as well as being the primary voice of the customer. Tactically, you will serve as an internal champion to secure cross-functional support - partnering with design and development to execute against organizational priorities. Owning the entire end-to-end lifecycle, you'll be responsible for collecting strategic and tactical customer requests, navigating them through the release cycle and communicating benefits and positioning to internal stakeholders (sales, marketing, analysts, press) through commercialization activities. Your work will impact some of the largest Fortune 1000 companies in their digital transformations and the future of how organizations stay connected at scale.

On your first day, we'll expect you to have:

  • 3-5 years+ of professional experience as a product manager.
  • Strong understanding of how API, connectors, and data flow together.
  • Expert understanding of the software development lifecycle and how products are built and brought to market.
  • Previous experience managing product roadmaps and developing requirements for large scale cloud based platforms.
  • Ability to work independently and in a team to develop innovative solutions.
  • Experience as a product manager in and agile environments with strong, working knowledge of agile processes.
  • Strong communication and collaboration skills.
  • Must have entrepreneurial spirit and the drive to thrive in a fast-paced environment.

It is great, but not required, if you have:

  • Experience in system integrations, data modeling, API development or similar
  • Experience with scaled agile frameworks like SAFe, Spotify, Scaled Scrum or others.
  • Experience connectors and integrations in an enterprise environment
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Product Manager
Nava  
manager Apr 06
Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Product Manager to drive our vision forward.

You'll help us execute on our mission of reimagining the digital services our government provides. Working directly with government and across Nava’s engineering, design, and business teams, you’ll create experiences that improve the lives of millions of Americans. You care deeply about end users, and are passionate about crafting simple and usable solutions.

You’ll be responsible for being the market expert for our products, deeply understanding our end users and populations we serve, collaborating with leadership on our product vision, actively communicating and pitching our vision to the Nava product team and government partners, and making sure the company is executing in the chosen product development direction.

What you’ll do

  • Support the vision, goals, and measures of success for the products and services you manage
  • Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches
  • Define the direction, scope, and priority of projects, from high level initiatives to specific features, user stories, and business metrics
  • Work closely with cross-functional teams to develop and ship projects
  • Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors
  • Collaborate with the project management team to prioritize roadmap and inbound units of work
  • Represent Nava’s outcome-centric and user-centric approach in discovery meetings with agencies and contractors
  • Understand and communicate the needs of end users and population segments we serve and government partners we work with
  • Measure product progress towards business goals or user needs and translate data insights into action
  • Make tactical decisions to improve the design, define requirements, and generate stakeholder buy-in for our desired path forward

What we're looking for

  • At least three years of experience as a Product Manager of a cross-functional team
  • Experience running and/or shipping custom consumer web applications
  • Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors
  • Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic communicator
  • Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan
  • Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs
  • Ability to define a product objective, and logically reverse engineer the path and communications to achieve the objective
  • Ability to identify market trends and shifts that will affect product direction, and updating plans based on future expectations
  • An adaptive, empathetic, collaborative, and positive mindset
We're a small team working to radically improve our government, so everyone that joins us has a direct impact on the direction and success of Nava. We are stewards – we hold a deep responsibility towards the systems that we work with. We are a community – we value collaboration both within our teams and with the many hardworking people within government. We offer generous benefits and equity.

We care deeply about diversity and inclusion at Nava. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States.
Share this job:
International Tax Manager
manager crypto finance Apr 06
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

This is an exciting opportunity to fill a newly created, very critical, role  in our expanding Tax Department.  If you enjoy learning, being challenged in a developing industry with nascent tax rules, and working in a truly global culture, this is the perfect job for you.  We are open to candidates to be based in Singapore or Ireland and elsewhere as well.

What you'll do:

  • Manage tax compliance for non-US entities, including direct, indirect and other taxes 
  • Prepare, review and/or manage the foreign income tax provision for non-US entities under US GAAP
  • Prepare the quarterly intercompany calculations and required journal entries, gathering the needed information for the calculations and the transfer pricing documentation
  • Other special compliance/provision related projects
  • Monitor global tax developments and analyze the potential impacts on the Company

Who you are:

  • Bachelor's degree in Accounting, Finance or a related field
  • CPA or equivalent      
  • Minimum 7 years of related experience, ideally with a mix of public accounting and a corporate tax department with a focus in compliance and provision
  • Must have strong English language skills and be able to review relevant tax rules and draft memoranda to document positions
  • Excellent technology skills, including spreadsheets and databases, is a plus
  • Knowledge of GILTI, FDII, BEAT, Subpart F inclusions, Foreign Tax Credits, Earnings & Profits, Expense Apportionment and other US international tax concepts is a PLUS
  • Experience with tax filings in Japan, the UK and other major European and Asian countries

We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Delivery Manager
Nava  
manager saas Apr 06
Nava is at the forefront of reimagining how our government serves its people and we are looking for a Delivery Manager to help us execute on our mission of changing the digital services our government provides. 

You’ll work with our government partners and across Nava’s engineering, design, product, and business teams to help move critical projects forward that improve the lives of millions of Americans. You’ll manage agile projects where there is significant complexity, risk, uncertainty, or scale to deliver critical software that serves millions of people. You’ll manage resources, scope, schedules, dependencies, and risks to ensure your project team can execute successfully and sustainably.

What You'll Do

  • Work directly at the intersection of government and the Nava team to manage our sprint process, estimate our efforts, triage incidents, manage expectations, and communicate progress
  • Proactively build relationships with stakeholders and other contractors
  • Understand the team’s objectives, systems, and capabilities in order to make decisions about project priorities and to help resolve issues
  • Coordinate multiple contractor teams to bring alignment to large ecosystems and create holistic success for everyone
  • Manage the team’s velocity and continually improve our processes for organizing ourselves and our work
  • Demonstrate a passion for learning, embrace change, and ask insightful questions particularly about business needs and technology solutions

What we're looking for

  • Demonstrated experience leading projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale
  • Experience developing custom software products that are designed for the public
  • Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery
  • Assess whether engineering estimates are correct, help identify gaps in product requirements, timeline risks, integration needs, and coordinate with project managers from other vendors and system components. 
  • Ensure requirements and user stories are fully understood and that implementation plans match expectations

Other Nice to Haves

  • Project management in a government context
  • Experience integrating with SaaS products
  • Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders 
  • Experience managing projects that provide production operations and support alongside ongoing product/feature development
  • Experience launching new production systems with high public visibility in a fast-changing regulatory environment
  • Experience with both the use and management of Jira and Confluence
  • Experience working with development teams building APIs

Other requirements

  • Experience: At least 3-5 years of experience as a Project Manager, Delivery Manager, Scrum Master, or Product Manager in a complex software development environment with multiple stakeholders
  • Residency: Lived in United States at least 3 years out of the last 5 years
  • You will be required to obtain a public trust clearance.
We're a small team working to radically improve our government, so everyone that joins us has a direct impact on the direction and success of Nava. We are stewards – we hold a deep responsibility towards the systems that we work with. We are a community – we value collaboration both within our teams and with the many hardworking people within government. We offer generous benefits and equity.

We care deeply about diversity and inclusion at Nava. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States.
Share this job:
Experience Design Manager, Confluence
 
manager Apr 06
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian is seeking an Experience Design Manager who will play an instrumental role in up leveling their team by providing support and mentorship in constructive ways that encourages, energises, and increases the quality of work. This person will be responsible for championing a variety of design processes within Atlassian. We are looking for an individual who will embrace a collaborative approach to helping their team build confidence, solve problems, and move work forward. This person should be able to oversee development of current design strategy; review and hone vision for the customer experience, and manage a team to meet critical experience objectives.

We’re building a team workspace where anyone can easily find the latest company information, create and share a project plan, and communicate across business lines and teams. We believe that offering tools and practices to support open teamwork is a critical component of fueling digital transformation and ultimately strengthening business agility.

Our charter is to empower teams to engage in meaningful collaboration, to deliver a delightful content creation experience; to effortlessly organize, find, and discover information and knowledge across teams. We are looking for someone who deeply understands design processes and can craft detailed plans that are proportionate to the size and scale of problems to be solved.

In this role, you'll get to:

  • Be a strategic partner of leadership teams, working closely with your peers in Engineering and Product to define the team strategy and roadmap.
  • Have an understanding of product metrics and translate goals to the experience design team.
  • Lead the overall product design vision that enhances our business goals and share that strategy through storytelling with great presentation skills.
  • Establish and maintain a high quality bar for shipped design work with your team.
  • Proactively look for opportunities to improve the design of our products
  • Be a dedicated innovator. With a pulse on the trends in product design, you will help your team anticipate and adjust to new challenges and ensure constant innovation within your product.
  • Build and lead a high-performing team of experience designers. You'll mentor and encourage your team towards success and cohesion.

Ideally, we’d hope you would:

  • Have 10+ years of professional design experience, including 4+ years leading a senior design team.
  • Show examples of having led a cross-craft project that delivered measurable improvement to users.
  • Have a passion for driving teams towards amazing solutions that balance customer/business needs.
  • Have experience leading product or content designers across multiple/concurrent streams of work.
  • Recognise content to be a powerful and essential part of a customer’s end-to-end journey.
More about the team

Designers at Atlassian are responsible for delivering across the entirety of the design process, from early stage research and ideation, through implementation and iteration based on key success metrics. Ideally you are really strong in at least one design-focused skill, have an interest to improve in many other areas and are humble enough to always ask questions and learn more.

Read more about Design at Atlassian here:


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Group Manager, Cloud SMB Support
 
cloud manager Apr 06
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

We are looking for a passionate leader to run and grow our Cloud support operations in the EMEA and APAC regions. Collaborating with the Head of Cloud SMB and Group Managers from other geographies, this position will define strategic direction and operational strategies for the team, identify areas for continuous improvement, contribute to policy definition and most importantly develop talent in Bangalore, Amsterdam and Sydney.
To service our customers effectively you need to be able to build an environment that attracts top talent and nurtures them through training programs, accountability for stretch goals, regular performance management and calibration exercises.
You will join our Customer Support & Success department at a really exciting time. Atlassian is growing rapidly year-on-year and we want to scale intelligently while helping our customers unlock value from our products faster. This is an opportunity to play a major role in achieving that goal.

Your success will be based on your ability to:

  • Grow the leadership capability in the org - multicultural front line managers and their teams
  • Attract and nurture top talent
  • Monitor and optimize critical business processes and operational metrics
  • Foster an environment of legendary customer support
  • Cultivate continuous improvement in employee engagement
  • Rapid personal and professional growth in the role

In this role you will:

  • Define and implement the Cloud support strategy to improve customer experience, scale the team and develop talent
  • Identify and implement frameworks and programs that will develop support leadership and support engineer talent
  • Analyze operational metrics to determine strategic wins and drive improvements that will increase value for Cloud customers
  • Implement, improve and standardize key processes to ensure consistent and reliable journey for customers
  • Develop an environment and culture of legendary support
  • Present strategy, key insights, financial/non-financial achievements, quarterly progress updates to your team and Senior leadership
  • Collaborate with key partners (Cloud product leadership, Support & Success leadership, etc) to drive visibility of Cloud support customer needs and ensure multi-functional collaboration

You would be a flawless fit if:

  • You have 15+ years of experience in fast growing global support operations serving complex customers environments
  • Multi-cultural leadership experience managing large teams to meet and exceed operational performance goals
  • You have demonstrated experience in designing and implementing talent nurturing programs that grow strong leaders and strong support engineers
  • You have demonstrated experience in building a customer-centric culture that champions the customer's needs
  • You have demonstrated experience with interpreting data analytics to derive insight and drive customer value
  • You have demonstrated experience with presenting to senior leadership levels with clear and concise successes and challenges and the impact to the overall health of the business
  • You can demonstrate success in multi-functional influence and inspiring change in a matrices environment
  • You are passionate about the customer and delivering disciplined improvements
More about our team
The team is filled with top-notch technical individuals that are excited to deliver a great experience for our customers. We challenge one another every day and hold ourselves accountable for our work, product as well as our customer's overall success. We all enjoy the interactions with the customers, problem-solving, digging into complex issues, and actively championing for customers within Atlassian. We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, pushing harder for the root cause and a solution. We are a combination of passion and persistence. We feel that through our roles we can positively impact millions of end-users and their experience with Atlassian products. We believe we can add significant value to the business by listening to the customer's experience, translating these into actions, and championing their short-term issues and long-term needs throughout the organization. Our team is open, filled with varied backgrounds and talents, respectful, focused, located around the globe, and is all about providing legendary service to our customers.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Senior Product Manager, Information Security
 
senior manager product manager saas cloud Apr 05
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

The cloud platform team at Atlassian is transforming how companies adopt Jira, Confluence, Bitbucket, Trello, and more. Our team delivers new products and services designed to serve the needs of large companies using Atlassian products every single day. These services are designed for the security, reliability, and scale requirements of Atlassian’s 100,000+ enterprise customers. Atlassian’s unique self-serve model means our shared cloud platform is critical to operating our products efficiently in the cloud. We pioneer new, creative approaches to building software for the enterprise.

Our Senior Product Manager with build and drive the Information Security strategy for all Atlassian cloud products to ensure these products meet the security and compliance needs of Atlassian’s enterprise customers.

You’ll focus on:
-Deeply understanding our largest customers' Information security requirements for cloud software and building a roadmap to address their needs.
-Work with teams across Atlassian to build and ship these capabilities.
-Work with Atlassian teams and partners to support and grow our enterprise cloud footprint.

This role requires a deep understanding of security requirements for cloud software, the ability to ruthlessly prioritize them, and the technical know-how to partner closely with engineering to execute on the roadmap you define. You will be responsible for ensuring Atlassian Cloud products are secure for customers migrating from on-premises deployments and integrating with the security tools customers already use. You will also identify new business opportunities for Atlassian with premium security offerings. You will define product strategy for cloud information security, own end-to-end development of your roadmap, and partner daily in a triad with engineering and design. You will also be a subject matter expert within Atlassian on security and evangelize across Atlassian. Most importantly, you will impact millions of users and thousands of partners for decades to come. While crafting exceptional products, we also bring the fun, excitement and speed of consumer software.

On your first day, we'll expect you to have:

  • 5+ years of prior product management experience at a SaaS company, ideally with a focus on administration or security
  • Proven technical fluency to understand and deliver on enterprise requirements
  • True obsession for your customers – you go out of your way to talk to customers and solve their problems because it’s what gets you out of bed in the morning
  • A passion for wading into the gnarly day-to-day decisions to help your engineering team get features shipped
  • A track record of building relationships and influencing without authority at all levels of the organization.

It's great, but not required, if you have:

  • Worked with strategic partners to plan and develop joint solutions for mutual customers
  • Computer science or a related technical degree, or prior experience as a software engineer
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Partner Programs Manager
 
manager aws Apr 05
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Are you passionate about collaborating with others, and helping teams work together more effectively? Are you intrigued by the ever-evolving landscape of workplace collaboration products? We're looking for a Partner Programs Manager as our Partnerships team scales and continues to build relationships and partner with top technology companies, improving outcomes for customers through rich, integrated partnerships with Atlassian!

As a Partner Programs Manager, you will apply your creativity, collaboration, and critical thinking towards crafting new programs and scaling existing ones alongside Solution Partners, Global SIs, VARs and other types of partners. These programs will enable co-sell and co-marketing impact with our key technology and solution partners.

The Partnerships team is scaling up, by both deepening relationships with existing partners and establishing new ones, which presents new opportunities to build programs from the ground up. We're looking for someone who knows how to build partner relationships, enable partners to understand Atlassian and design and launch programs to help us and our partners achieve our business goals of new customer acquisition and driving migrations to the Cloud. 

In this role, you will:

  • Design, build, evaluate and scale partner programs, as part of the broader Partnerships team.
  • Own and launch enablement programs for internal and external partners.
  • Develop GTM programs and sales initiatives in collaboration with our Solution Partners and our technology partners.
  • Drive partner engagement and partner program awareness. Lead partner check ins and cadence calls.
  • Educate, equip and enable partners on the program benefits and resources available to them.
  • Identify and develop growth partners.
  • Track partner program metrics and performance.

One your first day, we'll expect you have to:

  • 5+ years of channel, partnerships or sales experience involving close collaboration across teams and different companies. Ability to establish and maintain effective relationships with partners and internal teams.
  • Experience leading GTM-oriented partner relationships in the enterprise software industry, in a partner or channel development role with a consistent track record of building rapport with partners. You understand how to enable and equip partners for success, and you're passionate about seeing partners succeed.
  • A drive to innovate in Partnerships with our Channel and ISV partners, with a “test and learn” mindset for trying new approaches and incorporating learnings before scaling to include more partners.
  • An appetite for continuous on-the-job learning and data-gathering to make informed decisions and plans. Strong communication skills to share findings and engage contributors in executing plans.
  • An adaptive mindset, to pursue new opportunities that arise in the fast-evolving software space, and to navigate unforeseen blockers and dependencies.
  • Strong interpersonal, teamwork and organizational skills.
  • Openness to a transparent communication culture that values contributions and feedback from other individuals and teams.

It's great, but not required, if you have:

  • Work experience in a global software organization
  • Experience in customer- or partner-facing roles and in setting up programs to engage with them
  • Experience working with geographically distributed teams as we’re growing globally.
About our team

Our Partnerships team is our cross-functional team that works to develop partnerships and integrations between Atlassian products and mission-critical services such as AWS, Slack, Zoom, Google, and Microsoft. These partnerships help drive user engagement and growth, so you’ll play a pivotal role in Atlassian’s future success.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Share this job:
Enterprise Cloud Migrations Manager
 
cloud manager saas devops Apr 05
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

We are searching for Enterprise Cloud Migrations Managers that will be at the forefront of helping our enterprise customers learn about migration options and optimally plan and execute on migrating their Atlassian software instance from their On-Premise environment to the Atlassian Cloud.
The Enterprise CMMs wear many hats and are committed to helping large customers migrate with ease. They help coordinate internal and external partners, work as consultants with customers from technical admins to executives, facilitate building strong project plans and drive customer accountability.
In addition, they’ll also serve as the voice of the customer internally and issues/drive insights that will craft product strategy and improve our customer success processes.

Responsibilities:

  • Research and qualify inbound customers are "migration ready" based on their license profile and shared information;
  • Conduct discovery during the customer migration process to assess and understand their use case, migration needs and any potential roadblocks to migrating;
  • Advise customers on how to plan/prepare for migrations from On-Premise to Cloud;
  • Ensure customers partner with Technical Support for troubleshooting and to assist with the data migrations;
  • Liaise with multiple cross-functional teams, including but not limited to Customer Success Managers, Enterprise Advocates and Loyalty Advocates, Technical Support, Customer Programs, and Product;
  • Communicate customer trends and feedback to internal teams to drive improvements to documentation, tooling, product and process; and platform;
  • Develop strategic recommendations for how to improve the migration experience for our customers.

On the first day, we’ll expect you to have:

  • 11+ years experience in a strategic customer-facing role within either customer support, customer success, a migrations-specific department, or other meaningful function.
  • Project management experience strong communication skills as well as a natural propensity for public speaking and experience with leading C-level conversations.
  • Ability to ask compelling/ leading questions, uncover common customer themes, and lead technical planning and project planning;
  • Ability to build presentations, write content, and present to large audiences.
  • Experience navigating a SaaS working environment with DevOps or IT teams and optimally completing large projects.
  • Broad experience working with Enterprise level customers, comfort in navigating a large organisation and confirmed past involvement in building strong cross-functional relationships internally.
  • Empathy for customer anxiety and experience in helping customers deal with change management within their organisation;
  • Proven strategic account management skills.
  • Ability to prioritise quickly and optimize process and tools to reduce inefficiencies and scale the program.
  • Experience in advancing potential customer challenges before they become full-blown issues and ability to partner with other teams to resolve and communicate needed information back to the customer.
It’s phenomenal, but not required if you have:
- Atlassian product knowledge or experience in building and supporting migrations related projects in the past.
- Technical ability to navigate and solution for complex discussions on various deployment/migration options across self-hosted, cloud, and hybrid deployment options;
- Experience in working with a channel of Solutions Partners;
- Ability to establish vision and guide other Atlassian teams (solution marketing, product).

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:

This Month

Financial Reporting and Technical Accounting Manager
 
manager finance Apr 01
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian is looking for a highly driven and hands-on accounting manager for our Technical Accounting and Financial Reporting team. If you're looking to take your career to the next level at a fast-paced and agile company, we encourage you to join us in our exciting next stage of growth!

The role:
At Atlassian, our mission is to unleash the potential in every team, and that includes our own. The ideal candidate will be highly proficient in IFRS and US GAAP accounting and reporting, including area of merge and acquisition transactions and stock-based compensation accounting. You'll work with our Corporate Accounting, FP&A, Treasury, Internal Audit, Investor Relation, and Corporate Development teams to provide accounting guidance where required - aiding in decision-making and new business initiatives to ensure SOX compliance. You will gain invaluable experience in a position that offers significant responsibility and interaction with cross-function teams and leadership, as well as considerable opportunity to have a large impact within a growing and evolving organization.

In this role, you'll get to:

  • Act as accounting liaison on M&A transactions to cover accounting due diligence, purchase accounting and integration coordination.
  • Research and evaluate the accounting treatment for business initiatives, conclude and document on accounting impacts in areas including strategic investments, convertible debt, hedging, software capitalization, etc.
  • Own equity accounting including stock-based compensation, EPS calculation and statement of equity.
  • Assist in quarterly and annual SEC reporting tasks including cashflow statement, business combination disclosure, debt disclosure, etc.
  • Coordinate the compilation and audit of international statutory reporting. Maintain good documentation to ensure SOX compliance in all responsible areas.

  • Our ideal person would possess these:
  • A highly productive self-starter who has a strong work ethic and an ability to adapt in a constantly evolving business that accompanies a high-growth environment.
  • A passion to perform accounting research and draft position papers.
  • Experience with share-based compensation accounting, as well as a good understanding of financial statements.
  • A degree in Finance or Accounting and/or a CPA. 7+ years of work experience, preferably with a mix of public accounting and public company experience.
  • Confidence in your ability to communicate both orally and in writing.
  • The ability to effectively work cross-functionally through all levels of an organization, from peers through executives, as well as with external auditors and professional service provider.
More about our team:

This role will be a member of the Technical Accounting and Financial Reporting team at Atlassian. Our responsibilities include technical accounting for non-routine and high-risk areas except revenue and tax to ensure appropriate policies and procedures in place, financial reporting for SEC filings, UK filings and other international statutory reporting, and providing the business with the information to make critical decisions. You will join an extraordinary team that is passionate about both Atlassian and Accounting.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Share this job:
Technical Account Manager, Jira Align - EMEA, Amsterdam
 
manager account manager saas Apr 01
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian Technical Account Managers (TAMs) for Jira Align guide our largest customers to build and deliver amazing value to their business with Jira Align. TAMs for Jira Align are technology and process champions. They provide thought leadership, analysis and meaningful insights to frame a customer’s strategic direction. We then partner with our customers to help them achieve these business outcomes on Atlassian. TAMs for Jira Align work with their customers to better understand their Agile scaling needs and how Jira Align can meet their transformation efforts. You'll be the customer's trusted advisor from Atlassian to accelerate the effectiveness of their teams using Atlassian's Jira Align solution.

As a Technical Account Manager (TAM) for Jira Align, you will be responsible for maintaining key relationships with our post-sale Jira Align customers. You'll also reach into all parts of Atlassian to champion the customer’s cause and facilitate a deeper level of engagement with the customer. You will help our strongest promoters showcase their successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Atlassian TAMs for Jira Align strive to help enterprise customers get the most of their Atlassian investment.

Up to 30% travel may be required for this role.

On your first day, we'll expect you to have

  • 5+ years of experience within SaaS companies
  • 2+ years of Enterprise customer facing roles
  • Strong familiarity with the principles of agile and lean development methodologies, including SAFe
  • Experience helping organizations scale Agile principles
  • Demonstrated ability to take customer insights from the field and inspire changes to the business
  • Customer interview skills, including the ability to dig deep into root causes
  • Analytical skills to identify and articulate themes from customer data
  • Experience working on cross-functional projects, engaging closely with Sales, Product, Support and other teams
  • Experience helping an organization adopt an Atlassian product or similar
  • Project management skills
  • Confidence and motivation to creatively tackle problems, self-learn and pivot quickly
  • Fluency in English, and nice to have a second language such as German or French for business communication.”

It’s great if you have, but not required

  • Implementing SAFe® with SPC Certification (4.0 or newer)
More About Our Team

The Atlassian Technical Account Management team is a globally distributed team of Atlassian solutions advisors who are passionate about creating customer success. TAMs engage with enterprise organizations with some of the most complex business challenges, and help them deliver a delightful solution to their business users. TAMs are the trusted advisor whom customers can rely on to help them get the most out of their Atlassian investment and attain their ideal solution for team collaboration. At Atlassian, you'll have a direct impact on millions of users, fast! You won't get frustrated with bureaucracy or slow decision making, because we encourage innovative thinking. We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Senior Cloud Migrations Manager
 
cloud senior manager saas devops Mar 31
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.


Job description

Do you enjoy working with customers to help them transition to new products and lead organizational change? Are you confident on the phone, experienced in presenting to a technical audience, and resolved in helping the customer overcome obstacles? If so, then this could be exactly what you're looking for!

We are searching for a Senior Enterprise Cloud Migrations Manager (CMM) that will be at the forefront of helping our enterprise customers learn about migration options. You will plan and execute on migrating their Atlassian software instance from their On-Premise environment to the Atlassian Cloud.

Our Sr. CMMs are globally recognized multipliers and customer champions who drive alignment and impact across product and operations. They help set expectations for internal and external partners, work as consultants with customers from technical admins to executives, facilitate building strong project plans, and drive customer accountability. You will also serve as a mentor to others on the team to ensure team success.

Common activities that a Sr. Cloud Migrations Manager will conduct:

  • Research and qualify inbound customers as "migration ready" based on their license profile and shared information
  • Conduct discovery during the customer migration process to assess and understand their use case, migration needs and any potential roadblocks to migrating
  • Advise customers on how to plan/prepare for migrations from On-Premise to Cloud
  • Ensure customers partner with Technical Support for troubleshooting and to assist with the data migrations
  • Collaborate closely with multiple cross-functional teams, including but not limited to Customer Success Managers, Enterprise Advocates and Loyalty Advocates, Technical Support, Customer Programs, and Product
  • Communicate customer trends and feedback to internal teams to drive improvements to documentation, tooling, product and process; and platform
  • Develop strategic recommendations for how to improve the migration experience for our customers
  • Own the most sophisticated customer interactions and have a visible global impact on process, product, and team, as well as consistently influencing operational standards.

On the first day, we'll expect you to have:

  • 7+ years proven experience in a strategic customer-facing role within a highly technical environment. You’ve sat within customer support, customer success, consulting, implementation, a migrations-specific department, or other relevant function
  • Owns executive-level customer issues, engaging senior management partners internally and externally and providing strategic mentorship towards resolution
  • Player/coach mentality - comfort level with mentoring colleagues
  • Project management experience & strong social skills as well as a natural propensity for public speaking and experience with leading C-level conversations
  • Ability to ask compelling/ leading questions, uncover common customer themes, and lead technical planning and project planning
  • Ability to build presentations, write content, and present to large audiences
  • Experience navigating a SaaS working environment with DevOps or IT teams and optimally completing large projects
  • Broad experience working with Enterprise level customers, comfort in navigating a large organization and confirmed past involvement in building strong cross-functional relationships internally
  • Compassion for customer anxiety and experience in helping customers deal with organizational change within their organization
  • Validated strategic account leadership skills
  • Ability to prioritize quickly and optimize process and tools to reduce inefficiencies and scale the program
  • Experience in advancing potential customer challenges before they become full-blown issues and ability to partner with other teams to resolve and communicate needed information back to the customer

It's great, but not required if you have:

  • Atlassian product knowledge or experience in building and supporting migrations related projects in the past
  • Technical ability to navigate and solution for sophisticated discussions on various deployment/migration options across self-hosted, cloud, and hybrid deployment options
  • Technical aptitude with a focus on technical reasoning and bug identification
  • Experience in working with a channel of Solutions Partners
  • Ability to establish vision and guide other Atlassian teams (solution marketing, product)


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Engineering Manager, Platform
 
manager cloud aws frontend backend Mar 30
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian helps teams everywhere change the world. Our products are revolutionising the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity.
We're looking for an engineering manager to manage a team of developers for our media platform, which powers file uploads and attachments across our Cloud products like Jira, Confluence, and Bitbucket.

You will be responsible for helping build and maintain an effective team, empowering them to achieve their goals. You provide and use inspiration and creativity to help the team solve difficult challenges and drive outcomes. With your software engineering expertise, you will support the team to flesh out and provide guidance on engineering initiatives, technical designs, and new and existing features.

In this role, you will also be responsible for the management of individuals reporting to you. You will be coaching, mentoring, and supporting them in their professional development to help unlock their full potential and grow.

In this role you'll get to:

  • Collaborate with other platform and product teams every day
  • Work on a system that handles up to a million requests per minute and hosts multiple petabytes of data for our Cloud customers
  • Help software engineers troubleshoot complex technical problems at scale
  • Work with a mix of software developers across all levels of seniority

On your first day, we'll expect you to have:

  • Familiarity with agile software development methodologies
  • Experience with designing back-end systems and APIs
  • Ability to drive technical excellence, pushing innovation and quality

Experience in the following is preferred:

  • Microservices-based architecture in AWS, especially EC2, S3, and DynamoDB
  • Experience with React-based front-end architecture
  • Solving problems in distributed systems
  • Node.js ecosystem
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Engineering Manager, Jira Software
 
manager ops Mar 30
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity.

We're looking for an Engineering Manager to lead a team of developers based in the Sydney timezone. You'll be part of our growing Jira Software team, continuing our mission of making software teams more productive and better at scale. You'll also use your analytical skills to make sure we're solving the right problems, and work closely with design and product management to influence the direction of the product and plan the steps to get there.

You'll be responsible for building an effective team, empowering them to achieve their goals, and putting those goals into a broader context. Your greatest responsibility will be looking after the individuals reporting to you – mentoring and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

On your first day, we'll expect you to have:

  • Significant experience with building large scale web software in Cloud
  • Experience developing a team of developers
  • Familiarity with agile software development methodologies
  • Ability to drive technical decisions, innovation, quality, and outcomes
  • Strong organization and interpersonal skills
  • A track record of execution, risk management, and delivering results

It's great if you have:

  • Employee performance & growth management
  • Experience with large scale distributed systems and microservices
  • Experience with Continuous delivery
  • Experience balancing Ops and Development investment
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Product Manager, Enterprise Data Center
 
manager Mar 30
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

We're looking for an accomplished Product Manager to play a meaningful role on the team, working on products built for Enterprise organisations such as Jira, Confluence, Bitbucket and Crowd! You will contribute to a customer experience of our greatest customers like Airbnb, NASA, Cisco, eBay, Toyota. Product Managers at Atlassian work on the complete product offering, from early stage research and ideation, through implementation and iteration based on key success metrics. We're dedicated to agile methodology and are believers in 'lean product development'.

In this role, you'll get to:

  • Develop and execute a strategic roadmap for the product or product area.
  • Plan and execute features that balance requirements gathered from customers, market analysis, and resource constraints, as well as a passion for crafting awesome solutions.
  • Manage the backlog and incoming feature requests and define key metrics for measuring product success.
  • Drive customer growth and existing customers' retention through a combination of innovation and well planned enhancements.
  • Build relationships and work closely with engineers, designers, support, and other customer facing teams to deliver unique solutions to tricky problems.
  • Keep a finger on the pulse of the industry to ensure we build today what our customers will want to use tomorrow.
  • Work on products in a huge and very driven market, addressing both the needs of small teams and large, enterprise scale customers.

On your first day we'll expect you to have:

  • Hands-on experience in defining, driving and launching a successful software product, implementing outstanding PM craft in line with agile methodologies.
  • Computer Science or related technical degree preferred.
  • Strong collaboration skills, relationship building.
  • Ability to prioritise among competing opportunities, balance customer needs with business priorities, and articulate the rationale behind decisions.
  • High work autonomy, great prioritisation skills in a dynamic environment.
  • Excellent written and verbal communication in English.
  • Experience working closely with design and development teams that deliver delightful customer experiences.
  • Passion for users and user experience design.
  • Ability to think long term strategically as well as get engaged in the day to day execution detail.
  • Ability to paint a compelling vision to inspire your teams and senior stakeholders.
  • Good instincts matched with deep analytical thinking. You're comfortable defining and tracking key business and usage success metrics.
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, outstanding ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Software is changing the world, and we’re at the center of it all. With a customer list that reads like a who's who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration with products like Jira Software, Confluence, Bitbucket, and Trello. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Engineering Manager, Jira Shared Experiences
 
manager javascript cloud frontend Mar 30
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity.

We're looking for an Engineering Manager to lead a team of developers based in the Sydney timezone. With over 500 million impressions monthly, the Jira Issue Experience is the most-viewed page in the Jira Cloud suite of products (Jira Software, Jira Service Desk and Jira Core). You'll be part of our growing team, continuing our mission of making Jira more productive and better at scale. You'll also use your analytical skills to make sure we're solving the right problems, and work closely with design and product management to influence the direction of the product and platform components to plan the steps to get there.

You'll be responsible for building an effective team, empowering them to achieve their goals, and putting those goals into a broader context. Your greatest responsibility will be looking after the individuals reporting to you – mentoring and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

On your first day, we'll expect you to have:

  • Significant experience with building large scale web software in Cloud
  • Strong depth of knowledge on Javascript fundamentals, with React experience in building and scaling modular, stateful UI component systems
  • Familiarity with agile software development methodologies
  • Ability to drive technical decisions, innovation, quality, and outcomes
  • Strong organization and interpersonal skills
  • A track record of execution, risk management, and delivering results

It's great if you have:

  • Employee performance & growth management
  • Experience with large scale distributed systems and microservices
  • Experience with Continuous delivery
  • Interest in frontend performance metrics and monitoring
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Senior Product Manager
 
senior manager product manager finance Mar 29
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.


Job description

Data is a big deal at Atlassian. We ingest billions of events each month into our analytics platform and we have dozens of teams across the company depending on the platform to drive their decisions. The team is also responsible to build and manage Atlassian’s analytical data store which is critical in helping make decisions and guiding strategy based on the data and services we provide. We are looking for a Senior Product Manager to join our growing GoToMarket & Commerce Data Engineering team which is part of the Data Engineering department. Come and join our efforts to further democratize data and build exceptional data products for the company.

Understand the strategy of Sales, Marketing and Customer Success teams and work with internal customers across the organization to verify that we're building the right models to unlock faster insights and data-driven decisions. Focus on opportunities and use cases for segmentation, targeting and optimizing marketing spend.

Deeply understand the needs of marketers, data scientists, product teams and combine it with knowledge of data engineering to define a vision and execute a roadmap. Help ensure that Atlassian's data lake and services are a desirable, scalable, and trusted destination for all types of engineers, analysts and data scientists.

On your first day, we'll expect you to have:

  • 5+ years of data product management experience, ideally at a fast-paced growing company
  • Knowledge of data warehousing concepts, experience in writing SQL, even better if you are proficient in spark
  • Proven track record of partnering with sales & marketing teams in setting the vision for data needs and translating it into a product roadmap and end-to-end execution
  • Experience working with tools in the sales & marketing technology stack (Ex: Salesforce, Marketo)
  • Ability to strategize data needs for low and high touch sales channels
  • Responsible for attribution models and be a champion for continuous improvement and measurement
  • Execute on a product backlog, balancing innovation, maintenance and support
  • Develop and defend strong points of view with data and analytics
  • Outstanding track record of building relationships at all levels. You’ll make sure everyone is on the same page and love to work with you!
  • Self-awareness with a strong desire to learn and continuously improve

  • It's great, but not required, if you have:

  • Experience building company CRM, e-commerce, marketing data or communication platforms
  • Worked with structured, unstructured and graph data
  • BE/BS/BA with an emphasis in technology, IT or operations; Masters or MBA preferred
  • Strong technical background - you’re a PM by trade, but love geeking out over phenomenal technical ideas from time to time
More about our team

The Data Engineering team is responsible for running multiple analytical data models and data pipelines all across Atlassian, including finance, growth, product analysis, customer support, sales, marketing, etc - so there are endless opportunities for growth. We maintain Atlassian's data lake and build creative and reliable analytics data models that provide a unified way of analyzing our customers, our products, our operations and the interactions among them.

You’ll be joining a team that is self-motivated and very direct. We ask the hard questions and challenge each other to constantly improve our work. We're all about enabling growth by delivering the right data and insights in the right way to partners across the company.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Data ,Engineering Manager
 
manager data science cloud finance aws Mar 29
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Data is a big deal at Atlassian. We ingest billions events each month into our analytics platform and we have dozens of teams across the company depending on the platform to drive their decisions. The team is also responsible to build and manage Atlassian’s operational data store which is critical in helping make decisions and guiding their operations based on the data and services we provide. We are looking for a data engineering manager to join our newly formed and growing GTM & Commerce Data Engineering team which is part of the Data Engineering department. Come and join our efforts to further democratize data and build an exceptional data products for the company.

In this role you will get to...

  • Build and lead a team of data engineers through hiring, coaching, mentoring, and hands-on career development
  • Provide deep technical guidance in a number of aspects of data engineering in a scalable ecosystem
  • Work with close counterparts in other departments as part of a multi-functional team, and build this culture in your team
  • You will be based in Bengaluru, but travel occasionally to USA

More about you...

  • You have stellar people management skills and experience in leading an agile software team
  • You thrive when developing phenomenal people, not just great products
  • You have worked closely Data Science, analytics and platform teams
  • You bring expertise in building and maintaining high-quality components and services
  • You are able to drive technical excellence, pushing for innovation and quality
  • You have at least 6-8 years experience in a software development role as an individual contributor
  • You have at least 3 years of people management experience
  • Deep understanding of data challenges at scale challenges and the eco-system
  • Experience with solution building and architecting with public cloud offerings such as Amazon Web Services, DynamoDB, ElasticSearch, S3, Spark/Spark-Streaming, Presto/Athena, GraphDatabases
  • Experience with Lambda Architecture and other Enterprise Data architectural standard methodologies
  • Experience with test automation and continuous delivery
  • A graduate degree in Computer Science or similar discipline

It's great, but not required, if...

  • Experience with at least one high-level programming language such as Python
  • Understanding and experience building RESTful APIs and microservices
  • Experience with Tableau and Tableau administration
  • Experience with Machine Learning
  • You're Committed code to open source projects and have some examples
More about the team

You’ll be joining a team with a brand new mission, expanding into a new office. There will be plenty of challenges and scope to grow. We work very closely with Commerce, Finance, Sales, Support, Marketing and Analytics teams. We value when people ask hard questions and challenge each other to constantly improve our work. We are independent but love highly collaborative team environments, so you'll get the opportunity to work with lots of other awesome people just like you. We're all about enabling teams to execute growth, customer retention and M&A strategies by providing the right data fabrics and tools.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Technical Product Marketing Manager - Australia
manager marketing manager Mar 28
 Octopus Deploy is looking for technical product marketing managers. 

Octopus Deploy is one of Australia’s fastest-growing and most successful software companies. Today we help over 350,000 people worldwide to deliver working software to production.   

As a technical product marketer, you are at the heart of the relationship between our customers and our product. You will communicate the value of Octopus to hundreds of thousands of customers worldwide. You’ll be part of our Product Marketing team, with a focus primarily on product launches, developing compelling content to help users understand our value, and supporting our product and sales teams.  

This isn’t a typical marketing role. We’re looking for somebody who can help articulate the problems Octopus Deploy solves for our customers. We’re not looking for the latest marketing hacks to hijack people’s attention, instead, we want to serve our audience with genuine resources and useful content.

A typical day could include:

  • Planning and executing product launches including preparing and coordinating the related activities and assets.
  • Talking to customers to learn about their problems first-hand. Learning about their technology stacks and how Octopus solves their problems.
  • Refining our positioning and messaging to help the best-fit customers find us.
  • Meeting with teams across Octopus to collaborate on marketing initiatives including our product, engineering, commercial, and design teams.
  • Helping our sales team understand what’s new in the latest release and creating custom marketing materials to support their efforts.
  • Understanding our competitors and how to position ourselves against them.
  • Writing blog posts to support content initiatives.
  • Monitoring and reporting on marketing activities to identify trends and use concrete data to fine-tune and continuously improve our approach.

You’ll be a great fit for this role if:

  • You’re a strong writer and can share examples of your writing.
  • You're self-motivated and love to collaborate and seek feedback.
  • You have a diverse background with a mix of technical and marketing experience. Ideally, you have a degree in a technical discipline (science, math, or engineering) and some marketing experience or you’re a product marketing manager and have some experience working in technical teams.
  • You’re a strong communicator and comfortable learning new concepts.
  • You like a balance of freedom and responsibility in a high-trust environment.
  • You’re comfortable working within a remote-first team.

How to apply:

  • Submit your resume.
  • Include a cover letter.
  • Include samples of your writing with a preference for quality over quantity (no more than a few thousands words).


About the company

We make Octopus Deploy, software that enables teams to deliver working software to production. We've become the "best in class" tool in our category by focusing on doing one thing and doing it very well. Founded in 2012, we now have over 25,000 happy customers around the world, and we employ 90+ wonderful people.

We're a growing, profitable business. Our goal is to build a company that will last forever, while enjoying the journey and doing work that we're proud of. Our business model is all around understanding our customers, building great software, backing it up with great support and customer service, and making it incredibly easy to discover, learn and use.

Most of our team is based in Brisbane, Australia, where the company started, though we've spread to other parts of Australia, the US, and UK. Because our team is distributed, everyone works from home most of the week, so we've built a remote-first culture. 

We've made our company handbook public, and it's a great guide to how we think about just about everything - including career progression and compensation, our vision and what we care about, how our company is structured, feedback loops, training, remote work and more. Please take a read of our handbook, and reach out if you think there is a good fit.
Share this job:
Technical Partner Manager, Marketplace
 
manager saas cloud Mar 26
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.


Job description

The Atlassian Marketplace is one of the largest B2B app stores globally and has exceeded $300 million in annual app sales this past year. We work directly with our most important Marketplace Partners who help Atlassian deliver complete solutions for any team.

We are seeking a results-oriented Technical Partner (Account) Manager who is passionate about enabling opportunities for our Marketplace and Developer partners and working with cross-functional teams throughout Atlassian to make them successful.

More about you

{Insert paragraph here (bullets go below)}

In this role, you will:

  • Become a trusted advisor to your Marketplace partners
  • Establish a regular cadence with your managed partners, including conducting a quarterly business review
  • Work with your partners to develop a plan to ensure ongoing partner business growth and technical success in the Atlassian Marketplace
  • Represent Atlassian and the Atlassian customer to provide thought leadership in external meetings with senior executives from these Marketplace partners
  • Provide input on the development and evolution program initiatives and benefits to improve joint customer success and trust
  • Produce quantitative and qualitative analysis and conduct regular business reviews
  • Be a champion for your Marketplace partners by defining business and technical requirements, aggregating feedback, and working alongside product teams to bring the product APIs, Marketplace features, and services they need to grow
  • Work with the program head to influence cross-functional teams: product, marketing, legal, PR, developer advocacy, and support to improve and streamline the experience for our Marketplace partners with the ultimate outcome of happy customers

On your first day, we'll expect you to have:

  • 3+ years of experience working with software technology partners or (enterprise) clients
  • Excellent interpersonal, organizational, analytical, and influencing skills
  • A strong customer focus and ability to optimally and quickly build relationships and establish trust, respect, and communication with C-level executives and down
  • Comfort leading and having technical and business conversations
  • Strong evidence-based decision-making skills and the ability to tackle business challenges, handle opposing priorities, and maintain strong attention to detail
  • Good understanding/experience with Atlassian products

Bonus points if you:

  • Hold any Atlassian certifications
  • Experience developing with API’s (bonus+ if you are familiar with Atlassian API’s!)
  • Have worked with B2B ISV/Marketplace partners before
  • Have experience with Cloud and SaaS (Software as a Service)
  • Know SQL and financial modeling
  • High-level understanding of Program management and development
More about our team

The Marketplace Programs team encourages Marketplace vendor partners to build and optimize the highest quality apps, extensions, and integrations that users of the Atlassian products rely on every day. We do this by crafting and running compelling programs, driving vendor partner dedication to the platform, helping define the platform that our partners need to be successful.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Senior Product Manager, Ecosec Security
 
senior manager product manager cloud testing Mar 26
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian helps teams everywhere change the world through the power of software and we are looking for a well-rounded Product Manager for Atlassian's Ecosystem security team. This is team is responsible for building and operating programs and mature software systems to help improve the security of our ecosystem platforms, marketplace partners, and third party apps.

You'll be responsible for owning and driving the roadmap for Cloud Security participant program, expanding the Marketplace security programs to all Atlassian marketplaces and ecosystem platforms, and own the communication with customers and partners on all marketplace security programs. You are an efficient decision maker who prioritises based on business value. You bring together requirements from stakeholders, benchmark with other companies on best practices, and understand industry trends. You will drive improvements that affect key company metrics.

If you are a strong product manager interested in developing your info security expertise, this role is a rare opportunity to do just that!

In this role you'll get to:

  • Help drive strategy and capabilities forward
  • Plan, drive, and execute against the product roadmap for top Security projects
  • Collaborate with stakeholders to drive the daily execution, managing risk, communication, and expectations
  • Craft epics, user stories, and own the backlog

On your first day, we'll expect you to have:

  • 5+ years of product management background
  • A track record delivering projects on-time, in-scope, and with quality
  • Experience in managing/prioritising backlogs
  • Excellent partnering and teamwork skills with both internal and external partners
  • Excellent interpersonal skills with the ability to rally a team around the work they are doing
  • You are a results-oriented, self-starter with a "can do" attitude
  • Familiarity with security practices (like: vulnerability scanning, pen testing, trust & compliance program)

Preferred qualifications:

  • Software development experience
  • Experience in Agile methodologies
  • Experience with scalable, high-performance systems that are highly available
  • Experience with an operationally focused team
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Enterprise Account Manager, Spanish Speaking
manager account manager saas Mar 25
Spreedly is a rapidly growing, growth private-equity funded digital payments company with headquarters located in downtown Durham, North Carolina. We've developed a high volume, global solution to support our vision that the world is better with a diversified, inclusive, payment ecosystem. 

Our employees help build a culture that values independence, transparency, and collaboration in a digital-first communication environment. We hope you do your best work at Spreedly and find a mature workplace striving to support the ebb and flow of work-life harmony.

We’re seeking an experienced, bilingual Enterprise Account Manager to join the Spreedly team to manage and grow our key customer relationships. In this individual contributor role, you will play a critical part in our continued growth by ensuring high levels of customer satisfaction, high retention rates, and growth of the customer’s use of Spreedly in support of their expanding commerce payment strategies. Latin America is a fast growing market and you will be supporting our efforts there with some of Spreedly's most important strategic customers.

The ideal candidate has experience working with large mid-market companies and enterprise organizations and is capable of engaging in business-level and technical conversations at multiple levels of the organization.

Responsibilities

  • Retention - protect renewal revenues by ensuring that clients are deriving maximum value through their use of Spreedly 
  • Growth – track clients’ growth projections against current usage and initiate contract upgrades in a timely manner
  • Communication & planning - regularly review clients’ business priorities and growth strategies and build account plans in support of those strategies

Requirements

  • Bilingual - fluent in both English and Spanish, Portuguese is a plus
  • 3-5 years of customer facing experience
  • 2-3 years of Account Management experience, with assigned revenue goals
  • Track record of account expansion and growing contract value
  • Experience with technology-based solutions and interacting with engineers or developers
  • Comfort working with a wide range of personalities and people
  • Curiosity to learn about payment strategies and growth drivers for key accounts
  • Ability to travel up to 20%(when it is safe to return to travel)

Nice to haves

  • Prior experience at a growth stage SaaS company
  • Prior experience in the payments industry
  • Prior experience in both customer success and sales

What we offer

  • Competitive salary + Equity
  • Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
  • Life and long-term disability insurance
  • Medical and dependent care FSA
  • Optional vision insurance
  • Open PTO policy
  • 12 weeks paid Family Leave
  • Matching 401k plan (5% up to $5,000 yearly)
  • Monthly digital lifestyle stipend ($150)
  • Professional development opportunities including $3,000 annual stipend and access to LinkedIn Learning

  • When travel and in-office work commences
  • Remote friendly work environment. Even our local employees are remote 3 days per week!
  • Tues./Thurs. are in-office days for local employees - the rest of the week employees are free to work wherever they choose
  • Paid lunches on in-office days for local employees
  • Quarterly visits to HQ for remote employees
Spreedly is an equal opportunity employer. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Some of our positions are open to remote applicants. If this is the case it will be sited in the job posting just below the position name. Unless otherwise stated, remote positions are open to candidates in the contiguous US only. We are not set up to support remote employees from CA, NY, or outside the contiguous US. All applicants must have a US work visa.  

We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.
Share this job:
Partner Account Manager UK & Ireland
Algolia  
manager account manager saas Mar 25
At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds!  

As a Partner Account Manager, you will help build out our momentum in the strategic accounts space by recruiting system integrators, ISVs and digital agencies. Example partnerships could include Shopify, Deloitte Digital, Accenture, Wipro, Cognizant or Sapient as well as Merkle, Isobar, AKQA and other similar firms.  

As an integral part of the Global Alliances Team, the Partner Account Manager will lead the partnership and alliances strategy and execution within their territory with the goal of exceeding Algolia’s partner revenue and growth targets for targeted partner relationships. This role will focus on developing joint solutions, driving sales and marketing alignment, developing joint marketing collateral, and supporting joint selling and channel activities.

The Partner Account Manager will deliver marketing messages regarding Algolia’s strategic partner solutions to a broad audience, including internal stakeholders such as sales and external groups such as clients and prospects. In collaboration with the marketing team, this role will help drive for collateral such as data sheets, white papers, presentations, email templates, blog posts, sales training materials and marketing materials.

YOUR ROLE WILL CONSIST OF:

  • Recruit and account manage key Algolia partners across a range of partner types including large complex consulting companies (Accenture, Publicis, Capgemini), advisor firms, system integrators, technology companies (e-commerce platforms and complimentary SaaS providers such as Salesforce, Adobe, Commercetools, Amplience), often referred to as ISVs to drive revenue (in alignment with our GTM strategy);
  • Territory: UK & Ireland;
  • Develop the local strategy and GTM in your territory to increase revenue from your portfolio of Partners;
  • Coordinate across teams (Solution Engineers, Partner Sales Engineers, AE’s and Business Development) to provide guidance on strategy and prioritization for strategic partner needs and advancement of deals;
  • Primary focus of driving incremental pipeline from joint activities with a set of named partners;
  • Ability to work across a partner organization, with Sales, Marketing and the partners alliances team;
  • Present detailed proposals for new and existing programs and how to scale partnerships;
  • Present and provide updates to NA sales leadership;
  • Develop or assist in the development of joint sales and marketing collateral, white papers, best practices, web content, press releases, case studies, articles, and other materials.

YOU MIGHT BE A FIT IF YOU HAVE:

  • Previous experience as quota carrying Alliance, Channel or Partner Manager;
  • Proven ability to lead cross functional teams both internally and externally;
  • Recent documented success with alliance or partner management;
  • History of establishing new relationships with partners;
  • History of driving joint co-selling and co-marketing activities;
  • Ability to drive creation of whitepapers, best practices, blog posts, competitive comparisons and product datasheets;
  • Experience in a SaaS Account Executive role is a plus;
  • Year of experience range: 5+ years.

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

  • GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
  • TRUST - Willingness to trust our co-workers and to take ownership 
  • CANDOR - Ability to receive and give constructive feedback.
  • CARE - Genuine care about other team members, our clients and the decisions we make in the company.
  • HUMILITY- Aptitude for learning from others, putting ego aside.

BENEFITS:

  • Private Medical Insurance
  • Life and Disability Insurance
  • Business Travel Insurance
  • Pension Plan
  • Flexible work hours and flexible time off policy

PERKS:

  • Competitive pay and equity
  • Your choice of computer, phone, keyboard, you name it.
  • Everything you need to be efficient
  • Coaching and sponsorship to participate and speak at leading industry conferences
  • Ongoing professional education opportunities through internal & external workshops, including public speaking, language learning (English/French)
  • Fun: we spend time together — team building, socializing and making tools that encourage getting to know teammates across offices and continents
  • Charitable contribution matching
  • Unique referral rewards program: refer a candidate, and we’ll donate to your charity of choice
  • $1000 Remote work stipend
  • Meals & happy hours
Share this job:
Senior Product Manager, Internationalization
senior manager product manager Mar 24
What you’d be joining
Peerspace is growing fast. Last year, we expanded through all 50 states in the U.S., and next month we’re opening Canada for the first time. In total, Peerpsace is home to over 17,000 spaces that people can book by the hour for photo shoots, filming, meetings, events, and more. Over 4 million people have been in a Peerspace, and that may even include you.

What you’d be joining
Peerspace is going global, and that’s where we need your help. We’re looking for a senior product manager who can lead the charge. You’ll set up the product and systems so that Peerspace can launch more countries, each faster than the last. 

Internationalization is a top priority, so you’ll have the resources and executive visibility you need to get the job done. Because of the level of responsibility, we’re looking for someone who already has experience with internationalization and is ready to lead the initiative from day one.

Problems you'd be solving

  • How do we translate our site into different languages?
  • How do we stay compliant with local laws?
  • What SEO updates do we need to make?
  • What do we need to localize?
  • How do we collect payments and taxes?
  • What do we need to launch a country on day one? What can wait?
  • How do we launch every country faster than the last?

Your qualifications

  • You have a minimum 3 years of experience as a product manager with 2 years in internationalization
  • You can build an internationalization product roadmap and collaborate with engineering, designers, operations, and executives to make it happen.
  • You’re comfortable participating in technical discussions with engineering (e.g., site architecture decisions, systemizing VAT collection, etc.)
  • You can direct the process to set up and integrate a translation management system
  • You have an understanding of how to localize the product experience for different countries, including privacy implications
  • You’re familiar with the SEO implications of decisions
  • You’re a creative problem solver, who’s entrepreneurial, quantitative, and always learning

Perks

  • Competitive salary with employee stock options and access to 401k and FSA/HSA
  • Medical coverage subsidized by Peerspace
  • Dental, vision, and disability coverage provided at no cost by Peerspace
  • Apple laptop and monthly cell phone credit
  • Frequent company events and quarterly offsites (in Peerspace locations, of course)
  • Take-it-when-you-need-it vacation and sick days
  • A flexible work environment (currently all PS employees are WFH)
  • $500 annual professional development allowance
  • 20% discount on all Peerspace bookings
About the company
Founded in 2014, Peerspace is headquartered in San Francisco, with offices in Los Angeles, New York, and Chicago—though we’re all remote at the moment. The company’s investors include GV (formerly Google Ventures) and Foundation Capital.

Our commitment
At Peerspace, we're dedicated to creating a team that's diverse, equitable and inclusive. We believe bringing together people from diverse backgrounds and identities make us stronger and better serves the Peerspace community. So we'd especially like to encourage people of color, women, veterans, people with disabilities, and the LGBTQ+ to apply. Unfortunately, we are not supporting visa sponsorships at this time, and this role is United States only.
Share this job:
Operations Manager, Growth
manager ops Mar 24
Operations Manager, Growth
 
Peerspace is creating a world where it’s easy to bring people together, starting with making it easy to find the perfect place to meet, create, and celebrate. Our Airbnb-like marketplace uncovers the world’s most unique spaces - like lofts, rooftops, and art galleries - and makes them ready to use for meetings, events, even film shoots.
 
Over 2 million people have come together in a Peerspace, and we’re looking for people who want to help us reach the next 10 million.
 
We are looking for an Operations Manager who has experience focusing on business analysis and development.  The Ops Manager’s job has three core components:

1.     to define the company’s supply growth plan
2.     to coordinate and execute growth programs
3.     to optimize the host funnel.

Key Responsibilities:

·Own the strategy and execution for Peerspace host- acquisition, conversion and retention.
·Acquisition: grow the new host acquisition base at breakneck speed. Own both paid and organic host acquisition. Identify and test new acquisition channels (paid and earned) for diversifying and scaling our host acquisition program.
·Inside sales pipeline: Develop better lead capturing with prospective hosts that have visited Peerspace or respective landing pages
·Develop methodologies for allocating and optimizing budgets and bidding on new paid channels (e.g., Facebook, Youtube, Google) to increase host volume and drive down host acquisition costs.
·Conversion: understand the mechanics of a hosts journey and conversion rates at each step of each funnel, and develop tools, processes and campaigns to optimize conversion rates
·Business Analysis: Monitor and assess the performance of the market, host base, and product segments, to identify new and existing areas of opportunity.
·Work with product teams to improve tools and offerings to drive growth in new and existing host segments, channels, etc.
·Develop mechanisms, processes, and measurement of all channels to understand what is working and what needs improvement across the board

Requirements:
 
·        Minimum 5 years of work experience in business operations
·        Experience developing growth plans
·        Highly analytical
·        Can think in the short, mid and long terms
 
 
 
Perks:
 
·        Join a team reshaping a $500B industry.
·        Competitive salary with employee stock options and access to a 401k
·        Medical, dental, and vision coverage
·        Take-it-when-you-need-it vacation and sick days
·        A flexible work environment
·        Dog friendly culture
·        Weekly catered lunch
·        $500 annual professional development allowance
·        20% discount on all Peerspace bookings
 
Peerspace is a community marketplace that makes planning gatherings - starting with finding the perfect space - simple. Whether it’s a loft for a party, a rooftop for a film shoot, or an art gallery for a meeting, Peerspace empowers people to create one-of-a-kind experiences at any price point. As a community marketplace, Peerspace makes it easy for individuals and businesses to monetize their underutilized space and share it with an audience of millions.
 
Founded in April of 2014, Peerspace is headquartered in San Francisco, with offices in Los Angeles, New York, and Chicago. The company’s investors include Foundation Capital, Structure Capital, Red Bridge Partners, and 31VENTURES.
Share this job:
Merchandising Manager
manager Mar 24
The mission of the Mobilization Department at the Democratic National Committee is to bring ordinary people into the heart of the DNC and provide grassroots supporters with encouragement, power, and the tools to mobilize in their communities. 

We are a team of passionate, cross-discipline experts committed to spreading the truth, getting supporters more deeply involved, and mobilizing grassroots donors to support the party through creative, relentlessly optimized experiences online and offline. Come join us. 

The merchandising manager will manage the DNC online store and all printed merchandise for the DNC, working closely with the grassroots fundraising team, design team, and analytics team. This includes developing data-driven monthly plans for creation and promotion of merchandise with a focus on maximizing revenue for the DNC.

What you will do:

  • Own and track the fundraising budget for the DNC online store;
  • Conceptualize and organize the promotion of the DNC online store in a data driven way that maximizes revenue and brings in new supporters to the Party;
  • Work with other departments at the DNC to conceptualize ways to use the DNC online store to disseminate broader DNC messaging and branding;
  • Manage the creation and vetting of merchandise materials for the DNC online store;
  • Oversee and monitor the promotion of DNC merchandise, working with the advertising, social content, and fundraising teams to create data driven marketing plans;
  • Manage all store orders and customer satisfaction;
  • Manage vendor relationships for printed materials;
  • Work with internal stakeholders in ordering merchandise for other departments;
  • Assist with remote merchandise sales as needed at DNC events;
  • Other duties as assigned.

About you:

  • Ideal candidate will be a team player, faster learner, and self-starter; you are willing to work hard to get the job done;
  • Have the ability to work independently and on a team; the ability to prioritize multiple tasks in a fast-paced, deadline-driven environment;
  • Possess a creative eye and a strong attention to detail;
  • Ability to respond rapidly to news events. 2-3 years relevant experience in the political realm and/or non-profit organizations;
  • Experience using data analytics to drive strategy in merchandising;
  • Understanding of industry trends and political merchandising;
  • Experience managing consultants or vendors preferred;
  • Preference for those in D.C. or willing to relocate to the Washington, D.C. area, but we'd consider remote work possibilities for the right candidate.
Applications will be considered on a rolling basis.

The Democratic National Committee (DNC), is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to supporters and constituents. The DNC is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity or disability, or any other legally protected basis. The DNC is committed to providing reasonable accommodations to individuals with disabilities in the hiring process and on the job, as required by applicable law. The DNC will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.
Share this job:
Senior Product Manager, Buyer Experience
 
senior manager product manager saas Mar 23
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

We are looking for a stellar Senior Product Manager for Atlassian’s Buyer Experience team. You will play a vital role in building a unified, seamless experience for our global customers and bringing new Atlassian products to market.

Much of how we operate mimics a consumer company— products sold via credit card on the web, tens of millions of end-users (and rabid fans), and a substantial target audience. You’ll have the outstanding opportunity to take extraordinary consumer capabilities and apply them to a B2B model – setting the new standard for a next-gen B2B marketing and e-commerce experience that is personalized and feels like a service.

We like to validate assumptions about our users with various types of testing. We need you to be eager to deliver across the entirety of the product development lifecycle.

In this role, you'll get to:

  • Identify and prioritize buyer journeys for multiple products in partnership with product marketers, design, engineering, and research working with a customer-centric, data-informed approach.
  • Make tradeoff and prioritization decisions with multiple competing timelines.
  • Define success metrics, develop a clear vision and strategy, refine and iterate as needed.
  • Drive alignment amidst marketing partners, program managers, and other team members.
  • Closely partner with the experimentation team and other partners to improve, refine and test hypotheses that move the needle.
  • Serve as the Agile product owner for your scrum team.

On your first day, we'll expect you to have:

  • 5+ years crafting and delivering world-class products in a product management role either in the e-Commerce domain or B2B SaaS space
  • Ability to encourage your team to build better products that deliver high customer value and drive strategic impact
  • Outstanding track record with engineers, design, marketing, and cross-functional partners: people love to work with you
  • Strong analytical abilities paired with a data-informed approach, You're passionate about experimentation and A/B testing
  • Ability to communicate effectively across technical and business audiences including executives
  • Real passion for transitioning new customers into Atlassian’s core products and motivation to ‘remove the pain’ for the customer
  • Self-aware with a strong desire to learn and continuously improve
More about our team

The Buyer Experience team is passionate about building a scalable, world-class global e-commerce platform for prospective evaluators and customers. Collaboration is our glue, whether it is working with engineering, design, project management, and product marketing. We're defined by our connection to our customers, both internal and external, and our approach to deeply understand their needs and motivations in order to build solutions that are simple, scalable, and flexible.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Share this job:
Project Manager
manager saas healthcare Mar 23
Company Description
Hyperscience is a technology company blazing a new path in enterprise automation with a reimagined approach to building and powering processes. The Hyperscience Platform is the world's first Software-Defined, Input-to-Outcome Automation platform used by top public companies and government organizations around the world to build and run mission-critical processes with ease and speed.

Hyperscience helps enterprises quickly build and roll out new business processes with built-in automations, reduce manual errors, increase high- and low-skilled employee productivity, and eliminate the need for costly transformation. Hyperscience’s Intelligent Document Processing solution has been implemented at some of the world's leading financial services, insurance, healthcare and government organizations, including TD Ameritrade, QBE Insurance Group Limited and Voya Financial, helping them lower costs, reduce error rates by 67% and increase employee capacity by 10x.

Since its founding in 2014, Hyperscience has grown to more than 250 employees with offices in New York City, Sofia, Bulgaria, and London, UK, and has consistently been recognized as one of the best places to work, with a collaborative and innovative culture and best-in-class benefits.

The Hyperscience Project Manager is responsible for leading remote, cross-functional teams on projects and other business initiatives in partnership with customer stakeholders in the implementation of Hyperscience products and services. The role offers the opportunity to have a positive impact on our customer community and the world as we provide automation solutions to a broad array of geographically and market diverse industries.

In addition to project management, you will help develop and evolve our project management and implementation methodologies, executing change management within a global organization. You will need to easily communicate complex ideas to a variety of levels of sponsors, stakeholders, and end users. Influence and negotiation skills are critical, and you will need to drive projects forward with little direct supervision.  

Responsibilities

  • Be responsible for the management of the entire lifecycle of product implementation from requirements gathering through project launch phases and high quality turn over to Customer Success and Technical Support.  These projects will periodically include small software development lifecycles (SDLC) for scripting and integrations, leveraging templates, standards and Best Practices.
  • Ensure that the translation of client business and functional requirements and delivery of solution is performed according to standards and in compliance with contractual obligation.
  • Facilitate effective communication between constituents by maintaining direct and routine dialogue aimed at addressing roadblocks and ensure clarity by all parties.
  • Demonstrate an effective execution of conventional project controls (i.e. project initiation, project planning, execution, resource management, risk and issue management, change management, etc.)
  • Maintain up-to-date knowledge on industry technology, standards and trends, best practices, and have a thorough knowledge of Hyperscience’s products and services.
  • Interface with cross-functional teams within Hyperscience to ensure that these products are implemented at the highest possible level of quality. 
  • Manage multiple projects at one time
  • Will demonstrate: Implementation credibility to a prospect or client, Impact and influence to work around a problem, Accountability, Good judgment, Promotion of Hyperscience Project Management Methodologies, Tools and Templates, An ability to be assertive. Manage conflict, Leadership, Meeting facilitation, Multitasking, & Teamwork
  • Provide management and client-facing status reports on client projects and issues.
  • Adhere to company standards regarding project management practices and use of tools
  • Perform other duties as assigned by Management.

Knowledge and Experience required

  • 5+ years of progressive consulting experience in a Professional Services organization as a project manager successfully implementing enterprise packaged software to Global 2000 companies with expert knowledge of implementation methodologies
  • Experience leading technical projects from start to finish on-time and on-budget.
  • Have effectively consulted with client project teams to develop detailed work breakdown structures, estimate resource requirements, structure client project teams and perform risk assessments
  • Excellent communication skills to all levels of management and clients – written and verbal
  • Proven ability to successfully manage a project budget and timeline
  • A general understanding of the technologies and architectures used for deploying web-based SaaS and/or on-premise enterprise applications
  • Ability to apply risk management strategies appropriately
  • Bachelor’s Degree in technical or business field or equivalent amount of experience and education; Master’s preferred
  • Knowledge and experience with business automation solutions is considered a plus.
  • Desired candidate is someone who thrives in a team-oriented, results-driven, and customer-focused environment, welcomes challenges, embraces change, is creative, can learn fast, and works well under pressure and with deadlines.
  • Proven ability to work on concurrent assignments with frequent interruptions and be able to meet strict deadlines.  Also must be able to work well under pressure and with a variety of constituencies.
  • Knowledge of G-Suite is required.
Benefits
- Top notch healthcare for you and your family
- 30 days of paid leave annually to help nurture work-life symbiosis
- A 100% 401(k) match for up to 6% of your annual salary
- Stock Options
- Wellness stipend
- Pre-tax transportation and commuter benefits
- 6-month parental leave (or double salary to pay for your partner's unpaid leave)
- Free travel for any person accompanying a breastfeeding mother and her baby on a business trip
- A dependent care stipend up to $3,000 per month, per child, under the age of 21 for a maximum of $6,000 per month total
- Daily catered lunch, snacks, and drinks
- Budget to attend conferences, train, and further your education
- $1,000 one-time-use WFH stipend and $75 monthly WFH stipend
- Relocation assistance

We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Share this job:
Renewals Program Manager
manager healthcare Mar 23
Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. At Sana, we're passionate about fixing this problem by bringing accessible and affordable health plans to small and medium businesses. We've built an innovative team with top talent from across the health insurance and tech industries to create engaging, modern plans for our clients. This allows our customers to offer competitive benefits packages while paying an average of 20% less than traditional plans.

Sana is growing fast and we are looking for an empathetic, passionate, detail-oriented, and forward-looking program manager to join our Customer Operations team to ensure a smooth renewal experience for our customers. In this role, you will partner closely with our Customer Success Managers (CSMs), Underwriting, and Product teams to deploy consistent process execution for our monthly renewal cohorts, develop strategies to increase revenue retention, ensure accurate renewal forecasting, and generally provide a delightful renewal experience for all stakeholders.

We are building a distributed operations team and encourage all applicants to apply, regardless of location.

What you will do

  • Own the renewal process end-to-end to ensure the on-time delivery of renewal proposals and any tasks required for a seamless annual open enrollment experience for our customers and members.
  • Create and maintain tracking mechanisms to ensure cross functional teams are aware of the current status of all renewals.
  • Proactively identify at-risk customers and collaborate with CSMs on potential mitigation strategies against potential churn and, if needed, to ensure a seamless off-boarding process.
  • Develop repeatable processes and/or tools to identify upsell opportunities upon contract renewal.
  • Coordinate with all key stakeholders to support the configuration, enrollment, and other key activities to ensure a smooth renewal experience for our customers and members.
  • Work closely with our technical teams to implement product improvements to scale our renewal operations for 10x and 100x growth.

About you

  • 5+ years relevant work experience, preferably in a fast-growth company environment with prior project management experience and/or project management professional (PMP) certification.
  • Experienced with modern project management tools such as Asana and Monday. 
  • Unparalleled attention to detail. You love getting into the weeds to get things done.
  • Strong team player with a track record of working cross-functionally.
  • Entrepreneurial. Self-directed. Excited to build something from scratch.
  • Values-oriented. You care about making our healthcare system work better for people and business owners.
  • Gritty. You aren’t worried about getting your hands dirty and working hard when you need to.
  • Comfortable with change and ambiguity. We are a startup and need people who are okay doing things outside of their traditional job description.
  • Comfortable with modern web applications. We are building all of our software in-house and you will be a key constituent in its development.

Benefits

  • Stock options in rapidly scaling startup
  • Flexible vacation
  • Medical, dental, and vision Insurance 
  • 401(k) and HSA plans
  • Parental leave
  • Remote worker stipend
  • Wellness program
  • Opportunity for career growth
  • Dynamic start-up environment
About Sana
Sana is a modern health plan solution for small and medium businesses. We use a more efficient financing structure and integrated technology solutions to cut out wasteful spending and get members access to better quality care at lower cost. Founded in 2017, we are an experienced team of engineers, designers and health system operators. We have the financial backing of Silicon Valley venture firms and innovative reinsurance partners. If you are excited about building something new and being a part of fixing our broken healthcare system from the inside, please reach out!
Share this job:
Sales Manager, Business Development Representatives
manager testing Mar 23
Help Scout is a remote first company, with 110 employees working from 80+ cities all over the world to build helpful, human customer service tools. Our mission is to grow our world class team full of diverse, talented people that are united by an enthusiasm for great products and being helpful to others.  We’re also a Certified B Corporation!

As the Business Development Manager at Help Scout, you will manage and scale our first ever business development team. Specifically, you'll own the entire playbook: hiring, training, strategy and practices. More than 12,000 businesses worldwide use Help Scout. This is an opportunity to build an all-new channel from the ground up to help us lead the SMB segment of the market. 

About the role

  • Since we’re building from scratch, you’ll be leading by example to start and eventually build a diverse team of BDRs to execute on the playbook you’ve built.  You will be responsible for building and maintaining a culture that’s caring, collaborative, and results-oriented.
  • You’ll supervise and manage day-to-day operations of the BDR team to meet and report on monthly goals: activity, metrics, opportunities and sourced revenue targets. As a new team, your ability to consistently monitor and improve the sales activities of your team is critical. 
  • You’ll adopt new tools (or leverage existing ones) to create and manage a scalable prospecting structure - including template creation, account and contact targeting, testing, and scale.
  • You’ll be collaborating with our Sales and Growth Marketing teams to optimize process, systems, messaging, and campaign alignment strategies, as well as create feedback loops on marketing campaigns, product gaps, and market trends. 
  • While results are important, caring for the brand is paramount. Our success is dependent on being creative, always doing right by the customer, and building a brand that stands the test of time. We have your back on this and won’t ask you to do anything that compromises our long-term success.

About you

  • You’ve sold B2B software before and have been a successful quota-carrying, new business sales rep in a closing role (e.g. Account Executive).
  • You love coaching and mentoring others. The process of helping individuals develop professionally and make progress in their career is deeply rewarding work for you.
  • You thrive in a changing environment and can adapt quickly based on new data, changing trends, and customer needs. Optimizing systems and practices to deliver better results are really fun challenges for you.
  • You are an excellent communicator that can build a thriving team in a“remote first” company like Help Scout. Setting your team up for success is all about building relationships and backing them up with clear written communication.

Who you’ll work with

  • Adam Goyette, VPM - You’ll be reporting to Adam
  • Amy Panza, our Sales coach, and our small but mighty sales team
Benefits
Competitive salary - Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.

Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.

Long-term/short-term disability insurance & life insurance - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).

Flexible vacation - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.

Sabbatical - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. Read about what our CEO did.

Paid parental leave, including adoption - 12 weeks of paid leave for all new parents.

401k with 1% match- via Betterment for Business (currently US only)

Personal Development stipend - Up to $1,800 per year to improve your craft

Set you up for success — we’ll get every new teammate a Mac laptop or equivalent of their choice, and provide a $1500 stipend so you can feel ready to work from home. We also cover up to $350 USD per month if you'd like to rent a co-working desk somewhere.

Complete transparency - Everyone has full access to business metrics and financial information about the company.

About Us
Help Scout is made by roughly 110 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 12,000 paying customers in 140+ countries.

Why Help Scout?
We're remote. It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are helping to write the playbook — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.

We’re passionate about diversity and inclusion. The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here's our DEI Dashboard where you can see all of our team demographic data and read about our commitment to this work.

We're committed to SMBs for the long term. Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly value being customer-centric (like us) and want a product that shares their values.

We're leaving the world better than we found it. Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through Help Scout for Good? Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.

Our commitment to you
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
Share this job:
Sr. Renewals Manager, APAC
Udemy  
manager saas finance Mar 22
We believe anyone can build the life they imagine through online learning. Today, more than 35 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy. Expert instructors can share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a profound belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighbourhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil) as well as remote offices in Australia.
Udemy for Business is the leading online training solution for high-growth companies, and we’re growing like crazy. We’re helping organisations large and small around the globe to close critical skills gaps, whether it’s the latest technical skills, marketing & sales, HR and compliance training, personal or professional skills. And we’re just getting started.

Who we are looking for
We are looking for a Sr. Renewals Manager to help us grow our revenue base and continue to drive world-class retention and renewal rates. This role will partner with our Customer Success and Account Executive team to maintain and grow our account base.
As our flagship Renewals Manager in APAC, you'll proactively manage a portfolio of Commercial and Enterprise client renewals ensuring on-time customer retention and the high dollar over dollar renewal rates as well as establish renewal processes for the region.  This role is a remote, work from home opportunity located in the greater Melbourne area.

You have

  • Demonstrable B2B SaaS Renewals experience of 4+ years working with mid-level to large, Commercial and Enterprise accounts 
  • Experience negotiating with customers across Australia, Asia and India.  
  • Ability to work autonomously and with the flexibility to accommodate the regions you are working across
  • Ability to negotiate terms for complex deals while maintaining great client relationships
  • Superior time management skills; excellent attention to detail
  • Experience managing clients with Salesforce.com, Gainsight a plus
  • Ability to adapt quickly in a fast-paced, start-up environment, but also an interest in helping build sustainable processes
  • Love for teamwork and commitment to building a world-class, enterprise-level global customer experience together

You will

  • Own approximately 50 renewals quarterly for Enterprise and Commercial customers in APAC - India across Asia to ANZ. 
  • Strategize with the Customer Success Manager and Account Executive on different renewal scenarios for each client.
  • Leverage the renewal event with customers to demonstrate business value, optimize multi-year subscriptions, and expand partnership with our customers.
  • Work with Sales and Customer Success leaders across APAC and at HQ in the United States, proactively reporting on renewal health, customer escalations and recommended course of action.
  • Directly negotiate all renewal terms with client procurement teams.
  • Maintain a 4-month rolling forecast and track all renewal activity in Salesforce
  • Prepare proposals, including renewal rate calculations, and contract preparation.
  • Work closely with Finance and Legal teams to ensure all contracts are accurate.
  • Verify contracts, data integrity of all quotes, review terms and conditions to ensure renewal subscriptions are in line with company guidelines and policy

What success looks like

  • In the first month you will:
  • Complete structured new-hire onboarding.
  • Discuss, and establish, definitions for success within your role with your manager.
  • Meet, and gain alignment, with account team members (Sales & CS) to begin account strategy, and planning, discussions.
  • Construct and deliver initial, preliminary, rolling 90-day forecast.
  • Commence outreach to customer base 120+ days in advance of renewal.

  • In the first six months you will:
  • Confidently own the escalation process for at-risk accounts.
  • Leverage learned best practices to ensure on-time renewals.
  • Maintain forecast for renewal territory in the quarter, and for the quarter(s) ahead.
  • Participate in customer meetings and executive-level business reviews.
  • Articulate the value of Udemy's solution to drive renewals to successful closure and to help solidify expansion opportunities.
  • Become proficient in proposal and document generation processes.

The team
This role reports to our Global Head of Renewals, Mandi King who is based in the Denver Colorado office and dotted-lines into our Head of Customer Success in APAC. Mandi King is a leader at Udemy for Business, an online learning platform for professionals. With over a decade of sales and management experience, she specializes in recurring revenue growth by consulting global customers and internal stakeholders. As a lifelong learner, Mandi has made it her mission to excel while also coaching others, particularly in non-traditional career pathing. Mandi is committed to building a more diverse and equitable workplace, as a mother and woman of colour in the technology space.

 
The benefits
Vacation and time off four weeks of paid vacation; paid holidays; personal/sick days; maternity leave; paternity leave; leave of absence.

Financial and Retirement: Super contributions; company equity; performance bonuses; relocation assistance

Professional Development: tuition reimbursement; learning and development stipend; promote from within; shadowing opportunities; access to online courses; lunch and learns

Office Life: flexible work hours; remote work opportunities; casual dress; happy hours; diversity and inclusion program; company outings
 
We believe that diversity is critical to our success. We will not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.


About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 40 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
Share this job:
Finance Operations Manager
finance manager healthcare Mar 22
Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. At Sana, we're passionate about fixing this problem by bringing accessible and affordable health plans to small and medium businesses. We've built an innovative team with top talent from across the health insurance and tech industries to create engaging, modern plans for our clients. This allows our customers to offer competitive benefits packages while paying an average of 20% less than traditional plans.

Sana is seeking a highly organized and detail-oriented Finance Operations Lead to join our emerging Finance Team. As Finance Operations Manager you will administer daily transactions and work with the broader team to help improve Sana’s accounting and finance related processes as we grow.

What you will do

  • Manage end to end vendor payment process, ensuring all invoices are paid in a timely manner.
  • Lead new vendor set-up processes. Ensure that payment platforms contain accurate vendor information and that invoices are mapped to the correct GL code.
  • Maintain vendor relationships, resolve issues, and provide accounts payable related reporting to Finance leadership.
  • Generate various financial reports needed to perform and support monthly account reconciliations.
  • Process internal sales and external broker commission payments.
  • Assist with monthly accounting close-related tasks. Process various off-cycle payroll transactions and expense reimbursements.
  • Work with broader Finance team to design and implement efficient and effective financial service processes.
  • Assist with the documentation of finance operations-related processes and creation of standard operating procedures.

About you

  • Minimum 3-5 years of relevant experience required. Degree in accounting or finance preferred. Experience with QuickBooks Online preferred, knowledge of more advanced ERP systems such as NetSuite, Sage Intacct or Workday also desirable.
  • Highly proficient in Excel and comfortable working with large data sets.
  • Experience working on process improvement initiatives.

Benefits

  • Stock options in rapidly scaling startup
  • Flexible vacation
  • Medical, dental, and vision Insurance 
  • 401(k) and HSA plans
  • Parental leave
  • Remote worker stipend
  • Wellness program
  • Opportunity for career growth
  • Dynamic start-up environment
About Sana
Sana is a modern health plan solution for small and medium businesses. We use a more efficient financing structure and integrated technology solutions to cut out wasteful spending and get members access to better quality care at lower cost. Founded in 2017, we are an experienced team of engineers, designers and health system operators. We have the financial backing of Silicon Valley venture firms and innovative reinsurance partners. If you are excited about building something new and being a part of fixing our broken healthcare system from the inside, please reach out!
Share this job:
Growth Product Manager - Referral
manager product manager testing crypto backend Mar 19
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

Kraken is looking for a Growth Product Manager to lead Kraken’s efforts around building a referral program, owning the entire execution.

This role involves working in a dynamic, fast-paced and feedback-driven environment to solve complex business problems where you will be given the opportunity to add value from day one. This role reports directly to the Head of Growth who manages a combined Growth Product and Marketing team. 

Responsibilities

  • Own the execution of a referral program from 0-1 including working with engineers on back end integrations to diving in deep with the UI/UX designers 
  • Live and breath data driven thinking
  • You thrive when you’re running experiments and smoke testing ideas 
  • Intimately understand the mechanics of virality, and how to properly incentivize users with the referral program 
  • Lead large, cross-functional groups of people to deliver on your mission. Communicate concisely and influence outcomes

Requirements

  • At least 4+ years experience
  • B2C experience a must
  • Exceptional presentation and narrative compression skills 
  • Crypto experience not required 
  • Strong in both the art and science of growth: knowing when to lean on numbers and experimentation, and when to dream big and find a new direction.
  • Obsess about continuous product improvement based on customer feedback and data
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Growth Marketing Manager - Organic Lead
manager marketing manager testing crypto Mar 19
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role
Kraken is looking for a Lead Growth Marketing Manager to run Kraken’s organic marketing efforts, owning execution across SEO, social, CRO, and web/app landing pages. 

You will lead a team of organic Growth Marketers and own the execution of their efforts. This role reports to the Head of Growth Marketing.

Responsibilities

  • Own organic channel strategy on the Growth Marketing team, including: SEO, organic social, CRO, ASO, and Kraken.com logged out marketing pages. 
  • Manage the individual specialists who own those organic channels 
  • Perform A/B testing of web pages, app store pages, and create custom pages that support the paid acquisition team
  • Own the program management of the web development process
  • Support social requests for the Brand and Product Marketing teams 

Requirements

  • At least 5+ years of growth marketing experience
  • At least 2+ years managing a team
  • B2C experience a must
  • In-depth knowledge of different digital marketing channels, online marketing tools, and best practices
  • Mastery of various attribution tools and systems. Ex: Google Analytics, Branch, etc
  • Exceptional presentation and narrative compression skills 
  • Crypto experience not required 
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Growth Marketing Manager - Paid Acquisition EMEA
manager marketing manager testing crypto Mar 19
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

Kraken is looking for a Paid Acquisition Manager to lead Kraken’s efforts around paid marketing efforts in EMEA, owning the entire execution.

This role involves working in a dynamic, fast-paced and feedback-driven environment to solve complex business problems where you will be given the opportunity to add value from day one. This role reports directly to the Growth Marketing - Paid Acquisition Lead position. 

Responsibilities

  • Oversee the execution of a digital marketing strategy for paid marketing campaigns across SEM, Display, Social, and other digital channels - keep this highly organized and visible
  • Make the calls on audience sizing, spend allocation, budget optimization, cadence, channel mix and overall prioritization of campaigns
  • Optimize spend to produce best possible ROI for the company. Make sure that we are applying the right level of resources and maximizing results
  • Perform A/B testing of key marketing materials and strategies in order to drive ongoing campaign optimization
  • Measure and report key findings from campaigns to help inform short and long-term marketing effort

Requirements

  • At least 3+ years experience
  • B2C experience a must
  • In-depth knowledge of different digital marketing channels, online marketing tools, and best practices
  • Mastery of various attribution tools and systems. Ex: Google Analytics, Branch
  • Exceptional presentation and narrative compression skills 
  • No Crypto experience necessary
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Growth Marketing Manager - Paid Acquisition Lead
manager marketing manager testing crypto Mar 19
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

Kraken is looking for a Lead Growth Marketing Manager to run Kraken’s paid acquisition efforts, owning execution across all channels.

You will lead a team of paid acquisition managers and own the execution of the entire lifecycle of running paid campaigns. This role reports to the Head of Growth Marketing.

Responsibilities

  • Manage the paid acquisition team, which will include 2-6 paid media managers broken out by regional focus (ex: Americas, EMEA, APAC). 
  • Manage a multi million dollar annual budget 
  • Oversee the execution of an international digital marketing strategy for paid marketing campaigns across SEM, Display, Social, and other digital channels - keep this highly organized and visible
  • Make the calls on audience sizing, spend allocation, budget optimization, cadence, channel mix and overall prioritization of campaigns
  • Optimize spend to produce best possible ROI for the company. Make sure that we are applying the right level of resources and maximizing results
  • Perform A/B testing of key marketing materials and strategies in order to drive ongoing campaign optimization
  • Measure and report key findings from campaigns to help inform short and long-term marketing effort

Requirements

  • At least 7+ years experience running Growth marketing campaigns
  • At least 3+ years managing a team
  • B2C experience is a must
  • Experience with running international paid marketing campaigns
  • In-depth knowledge of different digital marketing channels, online marketing tools, and best practices
  • Mastery of various attribution tools and systems. Ex: Google Analytics, Branch, etc
  • Exceptional presentation and narrative compression skills 
  • Crypto experience not required 
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Growth Marketing Manager - Social Media Manager Pro
manager marketing manager crypto finance Mar 19
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the Role

Kraken is looking for a Social Media Manager to establish a social media presence for Kraken’s Pro product for advanced crypto traders. Owning the creation, execution, and growth of all Pro channels, the Social Media Manager interacts with existing and potential customers through timely, dynamic, interactive, and engaging social content.

You will research and develop social media content, while building social relationships to grow product awareness, acquire new customers, and drive traffic/conversion to our Pro Products. This role involves working in a dynamic, fast-paced and feedback-driven environment to solve complex business problems where you will be given the opportunity to add value from day one.

Responsibilities

  • Understand historical narratives in the crypto space and observe current industry events.
  • Monitor crypto and traditional finance markets to identify engagement opportunities. 
  • Execute and optimize social media strategy across all Pro channels.
  • Oversee research, planning, calendaring, creative development, publishing, moderation, and reporting.
  • Further develop the Kraken voice to engage the Pro advanced trader audience.
  • Curate, write, schedule, and interact with social media posts for Kraken Pro.
  • Interface with and support Growth, Product, Intelligence, and Comms teams.
  • Maintain social media tracking, data presentation, and perform optimizations.
  • Experiment with ideas to boost audience engagement and promote Kraken Pro.
  • Identify target audience and develop tactics to engage existing clients and acquire new Pro clients.

Requirements

  • 2-4 years of hands-on social media marketing and community management experience
  • You intimately understand trading terminology and culture
  • You live and breathe on social – understanding how the crypto markets work and how to integrate crypto trends into content seamlessly. 
  • Exceptional writing, grammar and creative copywriting skills tailored for social content.
  • Ability to transform highly technical crypto and trading terminologies into concise social media copy.
  • Expert at best practices for the top social media platforms – with a curiosity for understanding new social platforms and tools.
  • Proficiency in social media publishing, listening, and measurement tools.
  • You have a passion for data and can quickly assess market movements to generate content that’s on brand, on point, and sometimes, on the fly.
  • You are a storyteller with an eye for detail, and mastery of both technical and aesthetic best practices for copy, images, and video across social platforms.


  • Words matter and you pride yourself on your writing and stylistic sensibility. You have a quick wit and the industry knowledge to develop brand recognition in the space. 
  • You’re mission-driven and naturally member obsessed. You lead with empathy, and make it a mission to use social media as a means to educate, motivate, and build a community. 
  • You’re motivated, resourceful, agile, and can thrive independently or collaboratively. 

Nice to Have

  • Basic knowledge of link creation for social tracking and attribution
  • Experience with Figma, Adobe Creative Suite, and other design tools
  • A deep understanding of crypto trading, terminologies, and analysis.
  • A personal interest in Bitcoin and crypto forums or groups.  
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

Share this job:
Product Manager, Security Development
 
manager Mar 18
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian helps teams everywhere change the world through the power of software and we are looking for a well-rounded Product Manager for Atlassian's Security Development team. This team is responsible for building and operating mature software systems to improve the entire company's security posture.

You'll be responsible for requests from other teams and establishing your own roadmap of improvements by analyzing internal data and using customer insights. You are an efficient decision maker who prioritizes based on business value. You bring together requirements from stakeholders, benchmark with other companies on best practices, and understand industry trends. You will drive improvements that affect key company metrics.

If you are a strong product manager interested in developing your info security expertise, this role is a rare opportunity to do just that!

In this role, you'll get to:

  • Plan, drive, and execute against the product roadmap for top Security projects
  • Collaborate with stakeholders to derive the daily execution, managing risk, communication, and expectations
  • Craft epics, user stories, and own the backlog

On your first day, we'll expect you have:

  • 3+ years of Product Management experience
  • Proven track record delivering quality projects timely and in-scope
  • Ability to balance, manage, and prioritize backlogs
  • Great relationships with cross-functional partners. From engineering to design, people love to work with you!
  • Excellent interpersonal skills with the ability to rally a team around the work they are doing
  • Results-oriented, self-starter with a desire to learn and continuously improve

It would be great if you had:

  • Software development experience
  • Experience with scalable, high-performance systems that are highly available
  • Familiarity with security systems
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job:
Information Security Manager
manager cloud aws healthcare Mar 18
Company Description
Hyperscience is a technology company blazing a new path in enterprise automation with a reimagined approach to building and powering processes. The Hyperscience Platform is the world's first Software-Defined, Input-to-Outcome Automation platform used by top public companies and government organizations around the world to build and run mission-critical processes with ease and speed.

Hyperscience helps enterprises quickly build and roll out new business processes with built-in automations, reduce manual errors, increase high- and low-skilled employee productivity, and eliminate the need for costly transformation. Hyperscience’s Intelligent Document Processing solution has been implemented at some of the world's leading financial services, insurance, healthcare and government organizations, including TD Ameritrade, QBE Insurance Group Limited and Voya Financial, helping them lower costs, reduce error rates by 67% and increase employee capacity by 10x.

Since its founding in 2014, Hyperscience has grown to more than 250 employees with offices in New York City, Sofia, Bulgaria, and London, UK, and has consistently been recognized as one of the best places to work, with a collaborative and innovative culture and best-in-class benefits.

Job Description
We’re looking for an Information Security Manager to help build our information security program.  As a software product that empowers companies to process their mission-critical data efficiently, we want to assure customers of the security and safety of Hyperscience as an application to use within their organization and as an enterprise-level SaaS.  This individual will help evangelize security policies across the organization, address customer inquiries, and drive our security compliance efforts.

Responsibilities

  • Define and manage the company’s information security policies and risk management program.
  • Oversee and lead our security compliance efforts (SOC 2, ISO, PCI, etc.)
  • Lead regular audits of our security program to inform risk management and strategic decisions.
  • Serve as an internal information security advisor and subject matter expert to the organization on various security initiatives.
  • Serve as subject matter expert supporting client security RFIs and questionnaires.

Qualifications

  • Robust experience auditing against various security standards, compliance frameworks, and best practices. (SOC2, ISO, NIST, HIPAA, PCI, CSA)
  • Strong knowledge in auditing AWS Cloud Infrastructure.
  • At least five (5) years of information security and compliance experience with 2+ years of management experience.
  • Experience working in a software product company preferred.
  • CISSP, CISA, CISM, Info-Sec Security certifications preferred.
  • Ability to work independently and collaborate with stakeholders across the organization.
Benefits
- Top notch healthcare for you and your family
- 30 days of paid leave annually to help nurture work-life symbiosis
- A 100% 401(k) match for up to 6% of your annual salary
- Stock Options
- Wellness stipend
- Pre-tax transportation and commuter benefits
- 6-month parental leave (or double salary to pay for your partner's unpaid leave)
- Free travel for any person accompanying a breastfeeding mother and her baby on a business trip
- A dependent care stipend up to $3,000 per month, per child, under the age of 21 for a maximum of $6,000 per month total
- Daily catered lunch, snacks, and drinks
- Budget to attend conferences, train, and further your education
- $1,000 one-time-use WFH stipend and $75 monthly WFH stipend
- Relocation assistance

We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Share this job:
Senior Data Science Manager, Targeting & Optimization
 
data science senior manager testing ops Mar 18
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian is looking to hire a Senior Manager with strong technical and leadership skills to lead our Traits and Audience Building team.

Does the challenge of scaling a fast-growing company by powering it with data, reporting, and analytics excite you? Using your business instincts and creativity, you will support a best-in-class product with nuanced analysis, meaningful insights, and strong recommendations. We're growing quickly, so you'll need to help define, implement, and scale the systems and processes for sustainable growth across the marketing and analytics organizations. If you love finding patterns amidst chaos, making quick decisions, and aren't afraid of being wrong, then this role could be a great fit!

In this role, you'll get too

  • Lead a growing and high performing team of analysts to provide insights and drive impact for Atlassian’s Marketing team.
  • Work closely with Ops and IT partners to standardize trait and audiences used across marketing, sales and product for campaigns, ensuring a collaborative omni-channel approach.
  • Prioritize automation of the majority of Atlassian’s go to market campaigns.
  • Empower marketing partners by giving them the ability to self serve pre and post analysis data, carving out more time for analysts to focus on optimization and areas of opportunity.
  • Apply creative analytical problem solving skills to a wide variety of marketing questions to deepen our understanding of campaign effectiveness, customer journeys, and go-to-market performance.

On the first day, we'll expect you to have

  • 8 + years of experience in analytics or closely related fields
  • 4 + years of experience in segmentation, audience building and email marketing
  • 2 + years of experience managing teams
  • A proven track record for crafting raw data and analysis into well-written and persuasive content
  • The ability to prioritize your time wisely against multiple competing projects and requests
  • Familiarity with a broad set of topics and fields within marketing analytics (e.g. campaign attribution/effectiveness, web tracking, customer lifecycle marketing, etc.)
  • Comfort with structuring and coaching others to work through open-ended business questions through analytics
  • Advanced proficiency in SQL
  • A willingness to learn and adapt to new technologies and methods as needed

It's great, but not required, if you have

  • Experience working with operations team(s), IT and Data Engineering
  • Experience with marketing automation systems such as Marketo, and customer relationship management (CRM) tools, such as Salesforce Marketing Cloud
  • Experience with customer data platforms (CDP) such as Action IQ
  • Experience with at least one visualization tool such as Tableau, Looker, Mode, Plotly, etc.
  • Experience with scripting and analysis languages (Python, R)
  • Experience with Git
  • Familiarity with statistics and probability
More about our team

Atlassian is over a decade old, but our team is much younger. We'll have to blaze new trails to enable important growth decisions, so we're constantly growing, learning, and trying to doing things differently. We're able to distill highly complex analytical terminology and concepts into easily consumable language, and we interface directly with marketing teams to transmit that knowledge effectively. We've been described as scrappy, but thorough, because we're dedicated to an agile methodology that enables moving fast while still ensuring quality deliverables. We also know all too well the importance of validating assumptions in our data, and we use various types of testing to prove those assumptions. It's all about enabling Atlassian to grow by delivering data in the right way to partners across the company.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Share this job:
Senior Admissions Manager
senior manager Mar 18
Who We Are:

At Flockjay, we are here to empower upward mobility through education and access. Our goal is to create pathways to future-proof careers for people from non-traditional and underrepresented backgrounds. We have an experienced team from companies like Airbnb, Intercom, Google, and Teach for America, and have raised capital from the best investors in the industry, including Salesforce, Index Ventures, Y Combinator, and Lightspeed Ventures. We are also proud to have won the annual Glassdoor Employees' Choice Award, placing in the top 50 of all SMB for Best Places to Work in 2021 - entirely based on the feedback of our team.

Tomorrow's companies will be defined by how they invest in people. Our team is small and growing - join us and make a meaningful impact. Let’s build a generational company together. 

Who You Are: 

As our Senior Admissions Manager, you will be critical to fulfilling Flockjay’s mission of empowering upward mobility for jobseekers from non-traditional and underrepresented backgrounds. You will combine your proven track record for running high functioning sales motions with your empathy for under represented talent to drive the strategic direction and execution of how we select the best and brightest Flockjay applicants to our learning programs. 

To do so, you will use your analytical horsepower to ensure we are building a human-first, data-driven admissions process with an eye towards moving applicants through the funnel in the most efficient way possible. You will work cross-functionally with other leaders at Flockjay to determine the ideal customer profile for students and build the process and systems for assessing and evaluating skills and competencies. You will use your top-tier coaching and management skills to hire and onboard admissions staff, and you will partner with the Growth Team to run admissions events, build collateral, and optimize the admissions funnel.  

In this role you’ll report to our Head of Growth, manage a team of Admissions advisors, and work closely with other senior leaders.

What You’ll Do:

  • Innovate and scale our admissions process to meet enrollment targets for top talent joining our training programs
  • Build, launch and scale new admissions programs that will help applicants move through the admissions funnel
  • Deliver on key admissions funnel metrics, including hitting admissions volume and retention goals, and ensure success for each admissions team member
  • Manage the admissions funnel, reacting in real time to the data and trends you analyze
  • Utilize your sales excellence to manage a high functioning Admissions team - hire, train, evaluate, set goals and provide impactful feedback 
  • Build and implement the ‘sales playbook’ for our Admissions program and ensure that team members abide by the playbook in daily interactions 
  • Bring a player/coach mentality - you’re not afraid to get your hands dirty and show the team how it’s done
  • Understand the bigger picture and partner with Growth on new sales collateral, optimizing automated messages, and student events

What You'll Bring:

  • Prior success -- 3-5 years of experience running high volume sales motions 
  • Connectivity — you have a high EQ and you’re excellent at motivating people, including people on your team and potential students to see the benefits Flockjay will bring to their careers
  • Proactivity — you’re motivated by the opportunity to deliver genuine value to our students and build this business, and you’re willing to dive right in!
  • Data Skills - you live and breath funnel metrics, forecasting, and have experience working in Salesforce
  • Grit - you’re willing to take initiative and work autonomously knowing you have the full support of the team
  • Adaptability — things change quickly and you’ll need to keep up!
  • Belief - you believe in what Flockjay is doing to democratize education & access
  • Organizational Skills - you’re able to juggle multiple initiatives with ease
  • EQ + IQ - you’re able to quickly build relationships with others and understand their challenges or need
  • Preferred: 2 years of people management experience, including time spent coaching and developing direct reports
Diversity, Inclusion, and Belonging at Flockjay

We believe diversity is strength & difference is a teacher. We know we'll do our best and most impactful work when we feel we're represented and we belong. We strive to provide the support required to create a safe, positive environment.

We're proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We believe organizations must build diversity, inclusion, and belonging into their DNA. Those that do so will build better products, provide better services, and be positive forces in the world.
Share this job:
Senior Recruitment Program Manager
 
senior manager Mar 18
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

The Enablement team within Talent Acquisition is seeking a collaborative, innovative Senior Recruiting Programs Manager to help us design, build and execute upon strategies for a number of our key regional and global recruiting programs! You will drive quality, efficiency and velocity for our TA delivery teams by making our global TA programs come to life locally. You’ll also have the opportunity to partner on the mission and vision for this newly formed team.

In this role you’ll get to:

  • Partner and provide strategic direction to Sydney based TA senior leadership team in order to advance recruiting and programs outcomes at a regional level all while maintaining a global lens.
  • Design short and long term plans for key recruiting programs. Own the translation of the company's strategy into thoughtful and innovative recruiting program plans and objectives.
  • Build positive relationships and collaborative partnerships with partners including Campus Recruiting Leads, People Operations team, Total Rewards team and our HR Business Partner team.
  • Gain an in-depth understanding of current state and industry best-in-class practices, and then devise a strategy for our programs. You will develop holistic strategies to allow your team members to execute their recruiting goals.
  • Engage with key members of the People (HR) team and the business on central initiatives and influence and motivate change.
  • Efficiently communicate and flex your comms style with partners and ensure you maintain regular updates on programs.
  • Partner with the People Analytics function to deliver quality metrics that drive priorities, measure outcomes and efficacy and enable better decision-making.
  • Ensure a diversity, equity and inclusion lens is coordinated into all our processes and programs.

On your first day, we'll expect you to have:

  • Strong strategic Talent Acquisition, Human Resources, People programs, or related experience. Preferably gained in dynamic companies with outstanding talent management practices in learning strategy, analytics, performance management, talent development, and program management.
  • Successful track record in building, implementing, and sustaining key recruiting or people programs and showing direct, positive linkages to the achievement of business strategy.
  • Experience in building and delivering a broad recruiting programs agenda with specific subject matter expertise in areas such as operational excellence, campus, and diversity programs.
  • High levels of resourcefulness, influence, organisational savviness, execution skills (strategy through implementation) and executive presence.
  • Collaborative and influential in partnering with other teams.
  • Experience leading large-scale, sophisticated change and transformations.
  • Formal training in Agile methodology is beneficial.
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Share this job: