Remote Manager Jobs

Yesterday

Product Manager
manager testing crypto Oct 22
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

About the Role

This is a fully remote role, we will consider applicants based in North America, South America and Europe

Kraken is expanding its product team! This is an incredible opportunity to join a market leader in the hottest global industry. With growth rates and innovation opportunities not seen since the early internet days, Kraken is positioned to win. This role will be responsible for a critical aspect of the business and will play a significant role expanding Kraken’s business, while working alongside the brightest minds in the crypto industry. This position will be a cornerstone of the product team working with internal and external engineers and technologists, designers, business leadership, partners and customers.  We are building a product team of highly motivated self-starters who possess sound business acumen, make data-driven decisions, and clearly communicate their vision and plans to others. We are seeking people who are professional but know how to have fun too!

Learn more about us:

Overview

The Product Manager will be responsible for core functional aspects such as trading, funding and onboarding workflows for the Kraken exchange. The ideal candidate is data-driven, process oriented, technically adept and has a proven track record of achievement.

Responsibilities include product expertise, the creation of product requirements, project schedules and supporting materials in partnership with design, content, technology and service teams. The product manager provides day-to-day cross-functional leadership to ensure the timely delivery of projects which meet established feature, usability, content and quality requirements.

The successful candidate should thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. The position requires interaction with a wide variety of internal stakeholders at various levels of the organization. Candidates must possess the ability and willingness to balance consumer needs with business priorities and articulate the rationale behind decisions. They must also have exceptional project management skills.

Responsibilities

  • Contribute to the development of the overall product strategy, product roadmap, and business plan
  • Perform research to gain market insights across the industry
  • Work closely with customers and key stakeholders to define and develop detailed product and business requirements
  • Perform User Acceptance Testing and ensure requirements were understood and implemented as requested
  • Evaluate new product opportunities and bring forward proposals for products to engage traders, investors and institutions
  • Influence product and technology strategy and direction (roadmap), and product and user experience decision-making
  • Manage engagement with customers, internal and external parties
  • Evangelize the power of analytics and experimentation in building a data-driven organization
  • Actively prioritize product backlog , pre planning, prioritization and user story mapping sessions
  • Develop product documentation including specifications, wireframes, site-maps, and process flows. 
  • Facilitate communication across all project phases and proactively alert management of changes to scope, timelines and resources 
  • Ensure proper integration and scalability of shared systems, products and tools

Requirements

  • Intimate knowledge of the cryptocurrency exchange space
  • Experience in trading on cryptocurrency exchanges
  • 2-3 years of product management experience 
  • Expertise in data gathering and quantitative analysis
  • Solution oriented, highly-motivated and proactive self-starter 
  • Strong grasp of information architecture and user experience best practices 
  • Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail 
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities 
  • Outstanding organizational and communication skills and the ability to balance multiple priorities 
  • Deep understanding of project management principles and best practices 
  • Exceptional communication and presentation skills 
  • Prior crypto, trading, gaming or banking experience is required
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us:
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Engineering Manager - iOS
Scribd  
ios manager engineering manager Oct 22
At Scribd (pronounced “scribbed”), we believe reading is more important than ever. Join our cast of characters as we build the world’s largest and most fascinating digital library: giving subscribers access to a growing collection of ebooks, audiobooks, magazines, documents, Scribd Originals and more. In addition to works from major publishers and top authors. Our community includes over 1.4M subscribers in nearly every country worldwide.

Scribd’s engineering team is growing rapidly and we’re looking for an experienced engineering manager to help guide and develop the iOS team. Our engineers are smart, dedicated, and they love solving difficult challenges and pushing themselves to rethink the way they write software. They look to their manager for organizational transparency, career development, mentorship and honest feedback. They rely on their leadership to increase productivity by removing obstacles and keeping processes lean. As a manager, your job is to keep your team efficient and executing on the right goals, to meet the needs of both the product and the engineers. 

About You
You are experienced in leading, coaching and mentoring software development teams that deliver stable, high quality software. You have a technical background, are able to contribute to planning and design discussions, and believe in building teams and practices that scale. You can motivate and instill a strong sense of ownership and pride in your team. You know and care about software engineering best practices; perhaps a little too muc

You will:

  • Manage the 8-strong iOS engineering team, with the assistance of a lead iOS engineer.
  • Have regular 1:1s with the iOS team and perform annual performance reviews.
  • Maintain our happy and healthy culture, and advocate for your engineers across the company.
  • Act as the hiring manager for the iOS team, screening resumes, performing interviews and growing the team with the best talent the world has to offer.
  • Monitor the stability of the iOS app via internal dashboards and external stability tracking tools.
  • Enforce our release train model of shipping to production every two weeks.
  • Ensure that the team’s continuous integration platform (Fastlane & Gitlab CI) is dependable, trustworthy, and green.
  • Triage Jira tickets as they are filed. Ensure the important work gets done and that the engineers’ workloads are perfectly balanced.
  • Have a sense of a management style that works for you, but be flexible to adapt to the needs and style of your team.
  • Ensure your team’s codebase, tooling & dependencies are up to date.

You have:

  • Demonstrated progression in technical capability.
  • Demonstrated experience directly managing 4 or more engineers.
  • Demonstrated ability to recruit and manage technical teams, including performance management.
  • Strong computer science fundamentals, ideally from a computer science degree.
  • Experience managing mobile engineers building native apps. Ideally iOS engineers.
  • Engineering experience building iOS apps.
At Scribd, we value people above everything else. We're building a diverse workplace and an inclusive culture to give more people the chance to change the way the world reads. Scribd is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We encourage people of all backgrounds to apply because we believe that a diverse set of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.
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Last Week

Marketing Manager
manager marketing manager testing Oct 21
Who We Are: 

At Flockjay, we are here to empower upward mobility through education and access. Our goal is to create pathways to future-proof careers for people from non-traditional and underrepresented backgrounds. We have an experienced team from companies like Airbnb, Intercom, Dropbox, and Teach for America, and have raised capital from the best investors in the industry, including Y Combinator, Serena Williams, and Lightspeed Ventures.  

Tomorrow's companies will be defined by how they invest in people. Our team is small and growing - join us and make a meaningful impact. Let’s build a generational company together.   

Who You Are: 

Have you helped get demand generation off the ground at an early stage company? Perhaps you researched customer personas and helped define messaging? Did you also create content and even help run a few webinars? 

Are you also energized to remove obstacles for people from non-traditional and underrepresented backgrounds to access life-changing jobs in tech? If you answered with a spirited “Yes!” to the above, we’d love to have you join our flock! 

We’re looking for a Marketing Manager to take our demand gen marketing to the next level! You’ll be responsible for coming up with our demand generation strategy, testing new ways to drive qualified leads, and setting a foundation for major growth in 2021. (Our sales team is hungry and they demand more!) 

You’ll need a solid B2B marketing background, strong writing chops, comfort being scrappy in a startup environment, and the ability to just get things done independently. Experience in a Product Marketing role could be helpful. 

As our Marketing Manager, you will report directly to our Head of Growth and collaborate closely with our Partnerships & Learning teams. This position is fully remote, however, we are unable to provide visa sponsorship at this time.

What You'll Do

  • Define our demand generation and lead generation strategies
  • Execute our B2B marketing initiatives with a focus on social, long form content, and webinars
  • Refine and build upon our customer personas and marketing messaging
  • Setup and maintain the tech stack that bridges marketing and sales (CRM, lead enrichment, etc.)
  • Leverage automation and productivity tools to multiply your output as an individual (Zapier, Phantom Buster, etc.)
  • Test into a variety of new marketing strategies and channels
  • Work with our Partnerships team to conduct customer research to inform marketing

What You'll Bring

  • Prior success — you have at least 3 years experience in a B2B marketing capacity demonstrating measurable success
  • Belief — you believe in what Flockjay is doing to democratize education & access
  • Passion  — you have an excellent knowledge of content creation and distribution and naturally stay informed of the latest developments
  • Creativity — you’re able to develop new ideas and find interesting ways to reach our target customers
  • Willingness to take risks — you aren’t afraid to take chances and know when it's appropriate to take risks
  • Communication skills —  you are a natural storyteller and have outstanding written communication skills
  • Adaptability — things change quickly at a fast-paced, early-stage startup and you’ll need to keep up! 
  • Organizational skills — you’re able to juggle multiple initiatives with ease
Diversity, Inclusion, and Belonging at Flockjay

We believe diversity is strength & difference is a teacher. We know we'll do our best and most impactful work when we feel we're represented and we belong. We strive to provide the support required to create a safe, positive environment.

We're proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We believe organizations must build diversity, inclusion, and belonging into their DNA. Those that do so will build better products, provide better services, and be positive forces in the world.
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Enterprise Cloud Migrations Manager
 
cloud manager saas devops Oct 20
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Do you enjoy working with customers to help them transition to new products and lead organizational change? Are you confident on the phone, experienced in presenting with a technical audience and determined in helping the customer overcome obstacles? If so, then this could be exactly what you're looking for!

We are searching for Enterprise Cloud Migrations Managers (CMMs) that will be at the forefront of helping our enterprise customers learn about migration options and optimally plan and execute on migrating their Atlassian software instance from their On-Premise environment to the Atlassian Cloud.

The Enterprise CMMs wear many hats and are committed to helping large customers migrate with ease. They help coordinate internal and external partners, work as consultants with customers from technical admins to executives, facilitate building strong project plans and drive customer accountability.

In addition, they’ll also serve as the voice of the customer internally and issues/drive insights that will craft product strategy and improve our customer success processes.

Common activities that a Cloud Migrations Manager will conduct:

  • Research and qualify inbound customers are "migration ready" based on their license profile and shared information
  • Conduct discovery during the customer migration process to assess and understand their use case, migration needs and any potential roadblocks to migrating
  • Advise customers on how to plan/prepare for migrations from On-Premise to Cloud
  • Ensure customers partner with Technical Support for troubleshooting and to assist with the data migrations
  • Liaise with multiple cross-functional teams, including but not limited to Customer Success Managers, Enterprise Advocates and Loyalty Advocates, Technical Support, Customer Programs, and Product
  • Communicate customer trends and feedback to internal teams to drive improvements to documentation, tooling, product and process; and platform
  • Develop strategic recommendations for how to improve the migration experience for our customers

On the first day, we’ll expect you to have:

  • 5+ years experience in a strategic customer-facing role within either customer support, customer success, a migrations-specific department, or other meaningful function
  • Project management experience strong communication skills as well as a natural propensity for public speaking and experience with leading C-level conversations
  • Ability to ask compelling/ leading questions, uncover common customer themes, and lead technical planning and project planning
  • Ability to build presentations, write content, and present to large audiences
  • Experience navigating a SaaS working environment with DevOps or IT teams and optimally completing large projects
  • Broad experience working with Enterprise level customers, comfort in navigating a large organization and confirmed past involvement in building strong cross-functional relationships internally
  • Empathy for customer anxiety and experience in helping customers deal with change management within their organization
  • Proven strategic account management skills
  • Ability to prioritize quickly and optimize process and tools to reduce inefficiencies and scale the program
  • Experience in advancing potential customer challenges before they become full-blown issues and ability to partner with other teams to resolve and communicate needed information back to the customer

It’s great, but not required if you have:

  • Atlassian product knowledge or experience in building and supporting migrations related projects in the past
  • Technical ability to navigate and solution for complex discussions on various deployment/migration options across self-hosted, cloud, and hybrid deployment options
  • Experience in working with a channel of Solutions Partners
  • Ability to establish vision and guide other Atlassian teams (solution marketing, product)


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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People Operations Manager
manager Oct 20
Who We Are:

At Flockjay, we are here to empower upward mobility through education and access. Our goal is to create pathways to future-proof careers for people from non-traditional and underrepresented backgrounds. We have an experienced team from companies like Airbnb, Intercom, Dropbox, and Teach for America, and have raised capital from the best investors in the industry, including Y Combinator, Serena Williams, and Lightspeed Ventures.  Tomorrow's companies will be defined by how they invest in people. Our team is small and growing - join us and make a meaningful impact. Let’s build a generational company together. 


Who You Are:

As Flockjay’s People Operations Manager, you will be responsible for developing and maintaining an environment where individuals and the organization can thrive as we continue to grow & scale. The People Operations/Human Resources function is one that will support and align with the organization’s business goals, objectives, and strategies while also honoring each individual’s contribution to and journey at Flockjay. 

This opportunity is unique as it requires someone who can thrive in both day-to-day execution while also collaborating on strategy. This includes rolling up your sleeves to ensure every team member at Flockjay is supported, while also zooming out to work on building our longer-term people strategy as we grow & scale. 

In this role you will work remotely & report directly to our Head of People & Talent and interact closely with members of all teams while helping to define and advance our Mission- and Core Values-driven culture.

What You’ll Do:

  • Manage our benefit offerings and lead annual open enrollment for all employees, including: health insurance, wellness and engagement initiatives, and other rewards programs that are competitive and comprehensive
  • Own our employee performance management & evaluation process via CultureAmp
  • Manage Payroll for all Flockjay employees & contractors
  • Regularly seek both formal and informal feedback from all teams in order to improve employee engagement and employee performance
  • Develop and roll out effective Learning & Development opportunities for all employees
  • Own all onboarding & offboarding activities
  • Creatively oversee and manage all employee experience, delight, and events related programs across the team 

What You'll Bring:

  • 3+ years of HR experience, ideally with a high-growth, mission-driven startup
  • Passion for building more diverse and inclusive environments
  • Proven project and change management skills
  • Ability to work both collaboratively and independently
  • Self-starter with compelling written/verbal communication and active listening skills
  • Solid knowledge in all areas of HR and employment law
  • Experience with remote-first work cultures is a bonus
  • PHR or SPHR certification is a bonus

What You'll Get:

  • Getting in on the ground floor of an innovative mission-first, people-first company where you'll have the support to pursue your passions
  • Competitive salary & meaningful equity in a well-funded startup experiencing hyper-growth
  • Medical, dental, and vision insurance
  • Monthly health and wellness stipend
  • Flexible, uncapped paid time off, in addition to 20+ company-wide holidays
  • Remote-first work environment
  • Fully equipped workstation
  • Ability to make a real, measurable impact on DEI initiatives - both internally & externally within the industry
Diversity, Inclusion, and Belonging at Flockjay

We believe diversity is strength & difference is a teacher. We know we'll do our best and most impactful work when we feel we're represented and we belong. We strive to provide the support required to create a safe, positive environment.

We're proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We believe organizations must build diversity, inclusion, and belonging into their DNA. Those that do so will build better products, provide better services, and be positive forces in the world.
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Customer Success - Cloud Team Manager
 
cloud manager cs devops Oct 20
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

We're looking for an experienced leader to mature our Atlassian Cloud Customer Success program, mentor our team to reach its fullest potential, and champion initiatives that bring Atlassian's core value of "Don’t #@!% the customer" to life throughout the organization. If you are passionate about Customer Success and the power of teamwork, then we need you!

This Customer Success Team Manager role will build and evolve our CS program to support Enterprise Cloud customers. This candidate will manage a team of Customer Success Managers that partner with strategic customers to unlock value quickly and meet their business objectives with our Jira, Confluence, and Access products. In this role, the Team Manager will be responsible for the overall direction of the program, hitting our team OKRs of retention and adoption, defining operational processes, building strong cross-functional relationships, and mentoring a newly developed team to exceed their goals.

Your first order of business will be to get to know our Customer Success program to date - the successes, the insights, the opportunities, and, of course, the people! Next, you will be trained on our core tools and processes, then given the space to start leading both our operational and business-critical initiatives. Finally, once you're in the swing of guiding both business as usual as well as longer-term projects, you'll begin representing CS to other cross-functional leaders, groundbreaking efforts to improve team efficacy and efficiency, and mentoring team members to meet their personal growth goals.

As a Team Manager, you'll be responsible for:

  • Contributing to strategy and operational management of the Customer Success teams
  • Process and workflow development, including but not limited to customer research and discovery, engagement SOPs, reporting, and customer concerns
  • Supporting and managing Enterprise customer concerns to quickly resolve customer issues and blockers
  • An ongoing partnership with cross-functional teams in Product, Sales, Channel, Technical Support, Marketing, and Customer Programs
  • Communicating customer trends and feedback to internal teams to drive improvements to, or highlight gaps in documentation, positive/negative impacts of concurrent initiatives, and more
  • OKRs and leading indicators for your line of business
  • Staff allocation management and headcount planning
  • Customer Success Manager performance assessments
  • Brainstorming and developing strategic recommendations for how to improve the overall post-sales experience for our customers

On your first day, we'll expect you to have:

  • 6-8+ years in a Customer Success or related field within an Enterprise software company
  • 2-4+ years of people management experience
  • Demonstrated experience building Customer Success strategies within a Cloud environment, including low and high touch engagement models
  • Proven track record to take customer insights from the field to inspire changes to the business, including influencing cross-functional teams and leaders
  • Comfort in developing reporting strategy, processes, and metrics management
  • Analytical skills to identify and articulate themes from customer data
  • Experience working with adoption tracking tools like Gainsight and Pendo
  • Strong project management skills and ability to be self-sufficient for up to weeks at a time
  • Strong written and verbal communication skills, including executive-level reporting and presentations
  • Ability to manage up and down within an organization and call out items quickly when experiencing roadblocks
  • Experience working on sophisticated cross-functional projects
  • Experience in influencing and navigating decision-makers across matrixed organizational systems
  • Demonstrated ability to manage conflict and work through and gain alignment when presented with unclear expectations, roles, and/or team dynamics
  • Experience helping an organization adopt an Atlassian product or similar
  • Customer interview skills with the ability to dig deep into root causes and needs
  • Confidence and motivation to creatively seek issues

It's great, but not required if you have:

  • Done amazing things with DevOps or IT teams
  • Salesforce experience
  • Tableau experience
More about our team

Atlassian Customer Success partners with our customers to help them achieve their goals with our products through engagement during the critical early phases of onboarding and adoption. Mitigating risk when customers encounter obstacles on their journey, evangelizing standard methodologies, and delivering insights to our core business are at the heart of what we do. The Data Center-focused segment of our team works with Enterprise customers deploying new DC licenses through a combination of high-touch and smart-touch outreach.

Atlassian. Powered by You.
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Principal Technical Program Manager, Reliability
 
manager saas cloud Oct 19
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian’s mission is to unleash the potential of every team, and it's the guiding light behind everything we do. We've developed well-known and loved products like Jira, Confluence, Trello and Bitbucket, that fit into the fabric of teamwork, across different types of teams, and the processes to help every team succeed. Our Team Playbook includes some of the best practices to improve the potential of every team, and is used by our customers as well as those who have never used an Atlassian product!

We're establishing a new Technical Program Management (TPM) team whose goal is to help Atlassian deliver faster and more predictable outcomes for its customers. TPMs work closely with Engineering leadership to ensure that complex and gnarly projects, such as improving our reliability posture or migrating internal systems to cloud, are planned and managed for flawless delivery. TPMs also influence our technical strategy and align it with business objectives and delivering outcomes towards those.

As one of the founding members of this new team, this is a rare opportunity to shape a modern TPM function and craft. The goal will be to steer Atlassian through growth and increase velocity towards long term goals, when it could be easier to ensure alignment by applying brakes and slowing down. This role offers a unique challenge of finding alignment by building guardrails and removing barriers to make our teams go even faster!

Atlassian’s customers expect our cloud software to be highly reliable. You'll lead efforts that ensure we have a continuous and comprehensive view into our reliability initiatives, and are able to make good decisions around adopting new industry standards. You’ll drive projects to build and evolve tools and processes that will make adding new mechanisms simple, as well as low overhead for our software engineering teams.

On your first day, you will have:

  • BS degree in Computer Science or equivalent professional experience
  • Extensive experience leading large scale projects within software teams as a Development Manager or TPM
  • Proven understanding of business strategy, product direction, and technical architecture
  • Proven experience leading projects spanning multiple teams, being accountable for crafting and driving the schedule, making critical and timely decisions to keep project on track, tracking and managing risks and dependencies, and communication with stakeholders

It’s great, but not required, if you have:

  • The ability to exercise technical judgment in solving software engineering challenges
  • Experience with SaaS on public cloud
  • Experience in software development in one or more general purpose programming languages
  • Experience building tools, dashboards and automation to increase transparency and reduce toil
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior Engineering Manager, Confluence Backbone
 
senior manager engineering manager java saas cloud Oct 19
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear – your work directly impacts the products they use to advance humanity.
We're seeking a Senior Engineering Manager to manage a full-stack feature team for our Confluence product. Confluence is a knowledge sharing and collaboration tool that enable high performing teams to reach their full potential. You'll be part of a growing team, crafting our next generation of infrastructure and delivering value to our customers through creative improvements to our product. You'll work closely with our design and product management teams to deliver rapidly and incrementally, experiment to explore new insights, and focus on continuous improvement in every aspect of what we do. Your greatest responsibility will be looking after the individuals reporting to you, mentoring and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.
We work on a large-scale React application that ships to customers within minutes. We're using GraphQL with Apollo as our next-generation state management layer and developing microservices in Java running on Amazon's AWS. Our new microservices architecture provides developers the opportunity to use the latest cloud native techniques to rapidly build product experiences our customers will love.

On your first day, you should have:

  • 5-7 years of experience as an Engineering people leader
  • Prior experience in directly managing 3 or more engineering managers in the team
  • 3+ years in engineering management following Agile development processes
  • 3+ years experience leading the definition and development of reliable and scalable distributed systems
  • 3+ years experience with oversight for operations of a large SaaS service.
  • Proven experience recruiting and developing talent including setting the standard for continuous feedback and growth conversations within the broader team
  • Experience building large scale distributed systems and architecture transformations
  • Ability to contribute to the technical and business strategy of the team
  • Ability to define the long-term technical vision and strategy for your teams
  • Proven track record of shipping high-quality software on time
  • Strong experience with stakeholder management at all levels and ability to influence to drive to the right outcome
  • Experience dealing with competing priorities in a fast-paced environment
  • Ability to recommend alternative technical and solution approaches
More about our team
We are always growing, learning, and adapting, in and out of the office. You’ll be joining a team that is smart and very direct. We ask the hard questions and challenge each other to constantly improve our work. We are self-driven but team oriented. We're dedicated to agile methodology and big believers in the power of teams. We know the importance of validating our assumptions about customers and implement various types of testing to see whether we're right (or wrong). The Confluence team is based in Mountain View, but you’ll also be required to collaborate with the broader Technical Engineering Teams across multiple global offices of Atlassian

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior Product Manager
senior manager product manager testing Oct 16
Who We Are: 

At Flockjay, we are here to empower upward mobility through education and access. Our goal is to create pathways to future-proof careers for people from non-traditional and underrepresented backgrounds. We have an experienced team from companies like Airbnb, Intercom, Google, and Teach for America, and have raised capital from the best investors in the industry, including Y Combinator, Serena Williams, and Lightspeed Ventures. 

Tomorrow's companies will be defined by how they invest in people. Our team is small and growing - join us and make a meaningful impact. Let’s build a generational company together.  

Who You Are: 

As Flockjay’s Senior Product Manager, you will be the pioneering leader responsible for driving the strategy & execution of our existing products while leading the launch of additional new products and features. As the bridge between our technical and operational teams, you will work with our admissions, learning, career services, and success teams to build internal tools that meet the various needs of our students throughout their Flockjay journey. You will also work closely with our hiring partners to understand the value that our product provides and drive to improve that value every day. With each of these pieces, your affinity for data and analytics will play an integral role in devising metrics that measure success relative to our key business goals.

This opportunity is unique as it requires someone to lead and implement initiatives that have massive impacts on growth, engagement, conversion, and internal operations while being part of a small, growing team. The right individual will have a strong product leadership background matched with a roll-up-your sleeves, hands-on mentality and a strong sense of urgency.  

As our Senior Product Manager, you will report directly to our CEO and manage our growing team of Product Managers and Designers. This position is fully remote, however, we are unable to provide visa sponsorship at this time.

What You'll Do

  • Own product vision, strategy, development and execution across all digital products at Flockjay
  • Create, manage, and deliver a rolling 3-6 month digital product roadmap
  • Manage team of Jr. PMs and Product Designers, providing development opportunities and performance feedback
  • Work cross-functionally to deliver the right solution for our Tech Fellows, Hiring Partners, and Flockjay team members
  • Find insights in our data, generate measurable hypotheses about our users and their needs, and run tests to evaluate our hypotheses and guide our priorities
  • Design and deploy a variety of A/B tests to optimize digital product features
  • Set measurable objectives, review results and optimize performance through rapid, data-driven iteration

What You'll Bring

  • Unwavering passion for education and access to economic opportunity for people from non-traditional, marginalized, and underrepresented backgrounds
  • 5+ years of digital product management at an early stage and/or high-growth startup
  • 2+ years of management or mentorship experience within product development
  • Experience building credentialing, assessment, reviewing products--anything related to building trust between product and customer
  • Experience creating simple and intuitive user interfaces, with ability to create examples through wireframes and mockups
  • Experience with A/B testing & direct user feedback (user testing, focus groups, etc.)
  • Strong analytical skills with the ability to make data-driven decisions
  • BA/BS in a quantitative field (e.g. computer science, physics, mathematics, etc.) or equivalent in practical experience preferred
Diversity, Inclusion, and Belonging at Flockjay

We believe diversity is strength & difference is a teacher. We know we'll do our best and most impactful work when we feel we're represented and we belong. We strive to provide the support required to create a safe, positive environment.

We're proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We believe organizations must build diversity, inclusion, and belonging into their DNA. Those that do so will build better products, provide better services, and be positive forces in the world.
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This Month

Channel Product Marketing Manager, Jira Align
 
manager marketing manager saas Oct 15
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Job Description:

Role may be based out of either Austin, TX or San Francisco, CA. We will consider candidates with deep subject matter expertise anywhere in the United States.  

Product Marketing at Atlassian builds the GTM strategy, tells the story, and executes the plan. For Jira Align our mission is to help companies unleash the potential of their employees through more agile ways of working. Agile companies deliver better products faster, have more engaged employees, and thrive during periods of disruption.  

Product Marketing Managers at Atlassian are experts in our customers, our market, our and our product. We combine the head and the heart to bring analytical rigor and inspired creativity to our jobs to make the biggest impact for our customers, our careers, and the broader Atlassian team.    

Atlassian is looking for a Product Marketing Manager who understands the transformative role that agility plays in helping the world’s largest companies become more innovative, better places to work. We are looking for a PMM with a penchant for building, scaling, and enabling the channel. Your role will be to develop and implement marketing strategies, content, and programs that increase awareness and adoption of Atlassian’s agile at scale solution, Jira Align.

About you:

  • You’ve helped build and scale a channel with great product marketing.
  • You understand the value of agility as a principle and culture and its roots in software development.
  • You’ve been responsible for creating, driving, and managing go-to-market strategies for critical areas of a business.
  • You're eager to jump in and get things done but don't get flustered in a fast-paced and often changing environment.
  • You love it when your work moves the needle, closes a deal, or makes an impact for a customer.

You will get to:

  • Work with the founding team from Agilecraft to help scale a strategic acquisition at one of the fastest-growing SaaS leaders in the world. 
  • Help build a channel GTM that engages the largest companies with a value prop that has never been more relevant, enterprise agility.  
  • Define the enterprise buyer, user personas, pain points, needs, pain points, and goals that Jira Align and Atlassian uniquely solve. 
  • Be a spokesperson, evangelist, and thought leader with the channel, analysts, customers, and in the agile community.
  • Partner with design, creative, campaigns, sales, and content marketing to create campaigns and programs that stand out.
  • Collaborate with channel sales and marketing leaders to co-own the number for the channel. 

We'll expect you to have:

  • 5+ years of related experience in channel marketing and product marketing.
  • The ability to create and tell a story that simplifies complex technology, inspires action, and stands out. 
  • Experience with channel enablement and co-marketing with partners to reach VP and C-level executives in large-scale enterprises.
  • Experience driving enablement for field teams and the channel.
  • Track record of creating great content and collateral that impacts the sales process, customers, and partners. 
  • Curiosity- You combine analysis and intuition to solve problems and develop strategy. 
  • The ability to influence- You can create a POV and build support for your ideas. 
  • Excitability- When you invest in your career and role the team can tell you enjoy the outcomes of your effort, you celebrate wins.
  • You gain motivation and experience from losses.


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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People Operations Manager
manager Oct 15
Who We Are:

At Flockjay, we are here to empower upward mobility through education and access. Our goal is to create pathways to future-proof careers for people from non-traditional and underrepresented backgrounds. We have an experienced team from companies like Airbnb, Intercom, Dropbox, and Teach for America, and have raised capital from the best investors in the industry, including Y Combinator, Serena Williams, and Lightspeed Ventures.  Tomorrow's companies will be defined by how they invest in people. Our team is small and growing - join us and make a meaningful impact. Let’s build a generational company together. 


Who You Are:

As Flockjay’s People Operations Manager, you will be responsible for developing and maintaining an environment where individuals and the organization can thrive as we continue to grow & scale. The People Operations/Human Resources function is one that will support and align with the organization’s business goals, objectives, and strategies while also honoring each individual’s contribution to and journey at Flockjay. 

This opportunity is unique as it requires someone who can thrive in both day-to-day execution while also collaborating on strategy. This includes rolling up your sleeves to ensure every team member at Flockjay is supported, while also zooming out to work on building our longer-term people strategy as we grow & scale. 

In this role you will report directly to our Head of People & Talent and interact closely with members of all teams while helping to define and advance our Mission- and Core Values-driven culture.

What You’ll Do:

  • Manage our benefit offerings and lead annual open enrollment for all employees, including: health insurance, wellness and engagement initiatives, and other rewards programs that are competitive and comprehensive
  • Own our employee performance management & evaluation process via CultureAmp
  • Manage Payroll for all Flockjay employees & contractors
  • Regularly seek both formal and informal feedback from all teams in order to improve employee engagement and employee performance
  • Develop and roll out effective Learning & Development opportunities for all employees
  • Own all onboarding & offboarding activities
  • Creatively oversee and manage all employee experience, delight, and events related programs across the team 

What You'll Bring:

  • 3+ years of HR experience, ideally with a high-growth, mission-driven startup
  • Passion for building more diverse and inclusive environments
  • Proven project and change management skills
  • Ability to work both collaboratively and independently
  • Self-starter with compelling written/verbal communication and active listening skills
  • Solid knowledge in all areas of HR and employment law
  • Experience with remote-first work cultures is a bonus
  • PHR or SPHR certification is a bonus

What You'll Get:

  • Getting in on the ground floor of an innovative mission-first, people-first company where you'll have the support to pursue your passions
  • Competitive salary & meaningful equity in a well-funded startup experiencing hyper-growth
  • Medical, dental, and vision insurance
  • Monthly health and wellness stipend
  • Flexible, uncapped paid time off, in addition to 20+ company-wide holidays
  • Remote-first work environment
  • Fully equipped workstation
  • Ability to make a real, measurable impact on DEI initiatives - both internally & externally within the industry
Diversity, Inclusion, and Belonging at Flockjay

We believe diversity is strength & difference is a teacher. We know we'll do our best and most impactful work when we feel we're represented and we belong. We strive to provide the support required to create a safe, positive environment.

We're proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We believe organizations must build diversity, inclusion, and belonging into their DNA. Those that do so will build better products, provide better services, and be positive forces in the world.
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Senior Program Manager, Security
 
senior manager cloud Oct 14
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian is seeking a Senior Program Manager to boost the effectiveness and delivery of Atlassian’s cyber security programs. You will be championing key technical programs, drive execution of projects, grow accountability, deliver success and operationalize the underlying processes to make our Security team more efficient. You'll continually improve our delivery process through a commitment to quality and impact. The role is highly cross functional, working with technical and business teams throughout the organization.

This is the perfect job for a Program Manager with broad execution skills who loves rolling their sleeves up and getting involved. You're comfortable working with disciplines across different departments within a quick-paced, fast-growing company to deliver awesome outcomes. You will help craft and drive the major programs of work throughout the team, you'll bring order and focus while leaving room for flexibility and innovation. You'll have an infectious sense of urgency to help those around you: you'll be a mentor, multiplier, influencer, negotiator and awesome communicator rolled into one.

Last but not least, you’ll need to be comfortable in working in a ‘less structured’ environment but also build structure where it’s needed while brining the teams on the journey to improving the ways we work. Bring your ideas on how to make life better for us.

In this role, you’ll get to:

  • Make a real difference to customer security and privacy
  • Optimize a highly organized team
  • Lead big organizational and technical change
  • Do interesting diverse work, your way

On your first day, we’ll expect you to have:

  • 8+ years experience delivering software projects as a project, product, or development manager
  • Ability to effectively and collaboratively identify and synchronise project interdependencies across multiple teams
  • Experience working with geographically distributed teams as we’re growing our delivery capability globally.
  • Ability to think both strategically and tactically with great creative problem-solving skills
  • Experience leading technical cross-functional programs and encouraging delivery success
  • Experience working in a fast-growing software product organization with design and development teams, who may be located in different geographies
  • Real passion for coaching and mentoring engineering leadership on relevant project management practices
  • A phenomenal team player who loves to have fun.

It's great, but not required, if you have:

  • Experience working on cyber security, privacy, or risk management initiatives
  • Experience in a large scale cloud business
More about you
Things move fast in cyber security, and we’re looking for individuals who can move just as fast, be flexible and adapt to change. To be successful, you flourish with autonomy and open work.

More about our team
The Security team is a focused group committed to protecting the security of our customers and their data. We value diverse thinking and creativity, so we can all learn from each other and do exciting things. You will be working with the whole security team to improve cyber security across functions and disciplines.

On the Program Management team, we are on a mission to ensure that R&D can successfully scale. Specifically, R&D Program Managers at Atlassian build trusted networks, seek clarity and serve as the grease and the glue to ensure teams deliver complex cross functional programs as seamlessly as single team projects.

Our impact is amplified beyond delivery through our work to advance the program management craft. We band together to develop and apply practices, patterns (plays) and agile frameworks to build pathways for autonomous, empowered, and lasting teams for a Future Atlassian

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Sales Manager
Iron Ox  
manager robotics Oct 14
About Iron Ox

At Iron Ox, we are re-imagining the modern farm, utilizing robotics and AI to grow fresh, consistent, and responsibly farmed produce for everyone.

Our experienced team of engineers, growers, plant scientists and innovators are passionate about deeply understanding and developing a new wave of technology to feed an ever growing population. We are a well funded, mission driven startup scaling to meet demand.
 
Who we’re looking for

A passionate sales and product manager that thinks beyond the traditional role of an account manager to build strength through integration and communication with operations, grow, engineering, software, and hardware teams.  This individual should be willing to not only handle day-to-day account management, pack requests, inventory, and long term outlook, but assist in new product development, sales requirements, product Introduction, market research, facility bring up and business development. 

With National expansion in early 2021, and two active farms producing in California today, Iron Ox is beginning to build a sales and business development organization that will lay the foundation for strategic growth as we continue to scale our greenhouse network. 

As we grow, expect the role to grow with new challenges and responsibilities that will push you to learn, shift and rethink traditional business to make healthier food accessible to everyone.

Duties and Responsibilities

  • Customer service driven account management 
  • Inventory management, pack requests, and logistics planning
  • Daily transactional sales - fresh produce - delivered and FOB sales
  • Support cross category SKU growth in herbs, leafy greens, vine crops, berries and more
  • Assist in market research and new product development to better understand product fit
  • Understand and report changing market conditions and opportunities
  • Assist in business development and growth in new markets
  • Continuously challenge and improve sales pipeline, sku mix, and direction

Qualifications

  • 5+ years of sales management or agricultural product management experience
  • CRM Software Experience
  • Familiarity with virtual conferencing, Google Suite, and other communication tools
  • Ability to develop, interpret, communicate and act on analytical tools such as Excel
  • Self-motivated, entrepreneurial, analytical, strategic and competitive

Work Location and Travel Expectations

  • Primarily work from home
  • Commute to San Carlos, CA headquarters - 2-3x per month
  • Quarterly visits to active production facilities
  • Occasional travel to support business development efforts

Nice to haves

  • Perishable sales & product management experience 
  • Agricultural production experience
  • Consumer packaged goods experience
  • New product development background

Benefits

  • Grow with a company founded on transparency, creativity and impact as we make healthier food more accessible
  • Learn how startups scale, capital is raised, and venture backed companies are built first hand from an amazing team of engineers, plant scientists, business leaders, and roboticists.
  • Medical, Dental & Vision

Our Mission: Iron Ox is dedicated to addressing some of the most significant issues in food security, now and in the future. We’re focused on sustainable, scalable food production for a changing climate and an ever growing population.

Our company: Iron Ox is a well-funded startup, backed by Y Combinator, headquartered in San Carlos, CA. Our primary production greenhouse facility is located in Gilroy, CA. 
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Global Commercial Sales Strategy Manager
manager finance Oct 14
Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital and Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, and Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

About the Role:

As the Global Commercial Sales Strategy Manager, you will work as the strategic advisor to the Global Commercial Sales VP and sales leadership in all facets of structuring, analyzing, and running the business.

Responsibilities:

  • Provide thought leadership, perform business analysis and support execution of high-impact strategic projects and mission-critical initiatives to the sales leadership team
  • Define sales strategy to grow and scale the Commercial business including segmentation, coverage, territory optimization, account targeting, and org design
  • Proactively identify opportunities to accelerate growth by establishing or evolving processes, policies, strategies, sales plays, cross-functional initiatives, business/system requirements
  • Act as the key liaison for aligning territory quotas/plans and managing compensation escalations/exception situations
  • Drive standards of performance and specific activities that align with the predefined success criteria for the sales organization; track and report on these activities to ensure outcomes are on track/met
  • Design, manage, and operationalize prescriptive programs and strategic projects

Required Skills and Experience:

  • Strong sales operations, planning, and analysis experience a must
  • Strong understanding of sales processes, business acumen, and methodologies
  • Strong organizational skills with the ability to manage multiple projects
  • A demonstrated passion for information and business intelligence
  • Excellent analytical skills with strong attention to detail, experience using reporting and analytics applications preferred; Salesforce and Tableau a plus
  • Proven track record of effectively interfacing with cross-functional departments and sales management team
  • Excellent written and verbal communication skills, strong presentation skills
  • Advanced skills in Excel and Tableau; Salesforce.com experience a strong plus
  • Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides) is a plus
  • Ability to work cross-functionally across all areas of the business
  • Self-starter, able to establish own priorities, initiatives and drive to closure
  • Works well under pressure of heavy workload and time constraints
  • Strong understanding of Inside-Sales and supporting business functions
  • Bachelor’s Degree in business, finance, operations preferred
Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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Senior Program Manager OET
 
senior manager css finance Oct 14
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.


As Senior Program Managers within Operations Enablement, we lead high-visibility, high-impact programs and projects for Atlassian's CSS organization. These range from technical delivery, analytics deep dives, customer insights, operational efficiency, and organizational change. We work with teams across the globe to drive outcomes, align with leaders and partners, action risks, and deliver value to our customers. We are adaptable and understand the need to experiment and pivot in a fast-moving environment that’s always changing. We love teamwork and collaboration and are motivated to ensure that our team is a smooth running engine.
 
This role requires an experienced strategist and communicator to work cross-functionally across Support, Product, Design, Technology, Finance, Marketing, and Compliance teams (and all the other teams we collaborate with on a regular basis!). It requires an understanding of how a larger scale business operates and an ability to hold your own in high level, high stakes, decision-making conversations. You'll need the ability to spin up a model on a whiteboard, write a strategy page on Confluence, and jump into Jira to build the right structure for your teams' work.
 
Does this sound exciting?
 
About you:
 
·       Experienced collaborator and an excellent communicator. Others seek your mentorship on crafting and delivering comms
·       Highly driven to deliver outcomes. You own the success, failures, and learnings of your programs. You lead and inspire your cross- 
 functional teams with confidence
·       Adaptable and thrives in change. You love feedback and know that it's a cornerstone of growth
·       Passionate about technology, customers, and operations. You are curious to learn the details and quick to develop actionable business  
insights
·       Excel at creating trusted partnerships with senior leaders. You are known for your proactive communication, considered decision
making, and clean escalations
·       Believe that effectively managing change is at the heart of adoption. You have deep experience in global organizational change practices
·       Have an infectious sense of urgency to help those around you! You're a mentor, multiplier, negotiator, and awesome communicator
 
On your first day, we'll expect you to have:
 
·       12+ years of professional experience in program, product, and operations management
·       Experience building a program from scratch, developing a strategy informed by research, and crafting the implementation and  change
plan
·       An analytic rigor, drive to support decisions with data, and ability to make data digestible to diverse audiences
·       Experience in diagnosing friction in teams, moving them to good, and going above and beyond to ensure they are great
·       It's great, but not required, to have experience working in a dynamic software company with operations and support teams, located in different geographies
 


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Product Analytics Manager, Commerce
 
manager finance Oct 13
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Does the challenge of scaling a fast-growing company by powering it with data, reporting, and analytics excite you? Using your business instincts and creativity, you will support a market-leading product with nuanced analysis, actionable insights, and strong recommendations.

The commerce system at Atlassian processes millions of dollars every week. It is also the way customers buy and subscribe to new products, upgrade & manage their bills so it has a huge impact on the company’s revenue. We need you to help us understand how customers are navigating the system, where there are opportunities, and how changes we make are impacting buyer journeys. 

We're looking to hire a Product Analytics Manager in Bangalore to lead our Commerce Analytics team and grow the Analytics craft.

  • In this role, you'll get to:

  • Apply creative analytical problem-solving skills to a wide variety of business questions to deepen our understanding of customer purchase journeys.
  • Use data and experimentation to inform optimisations within the purchase cart, admin hub, and check out process.
  • Lead a growing and high performing team of analysts to provide insights and drive impact for Atlassian’s Product Analyst team.
  • Working alongside Commerce Leadership to strategise roadmaps and projects for the Commerce Analytics Team.
  • Collaborate with leadership in commerce, finance, product, and marketing to provide a data-driven viewpoint on strategic decisions such as building a new commerce platform, payment approaches, and impact on Atlassian products.
  • Drive growth for Atlassian across all of our products through best-in-class analytics

  • On the first day, we'll expect you to have

  • 6 + years of experience in analytics or closely related fields
  • 2 + years of experience managing teams
  • A proven track record for crafting raw data and analysis into well-written and persuasive content
  • The ability to prioritize your time wisely against multiple competing projects and requests
  • Comfort with structuring and coaching others to work through open-ended business questions through analytics
  • Advanced proficiency in SQL
  • A willingness to learn and adapt to new technologies and methods as needed
  • It's great, but not required, if you have
  • Experience within the Financial Industry
  • Prior experience in a B2B business (multiple decision makers, extended purchase cycles, contracts etc)
  • Experience with at least one analytics & visualization tool such as Tableau, Looker, Mode, Plotly, etc.
  • Experience with scripting and analysis languages (Python, R)
  • Experience with Git
  • Familiarity with statistics and probability
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Product Manager - Finance
finance manager product manager backend testing crypto Oct 12
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

Overview

The Product Manager will be responsible for the financial backend systems at Kraken.  As we expand our global integrations and work with new payment partners, having the tooling to ensure total accountability and smooth financial operations becomes vital.  Responsibilities include owning systems that accurately log and control all backend financial activities, close collaboration with operations teams, detailing of product requirements and end-to-end execution together with the technology and service teams. 

The successful candidate should thrive in a security-focused, collaborative, process-driven environment and be able to easily adapt and adjust to change without sacrificing the product vision. The position requires interaction with a wide variety of internal stakeholders at various levels of the organization. Candidates must possess the ability to clearly articulate the rationale behind decisions to business, compliance, technology and client-facing stakeholders. They must also have exceptional project management skills.

Responsibilities

  • Own products that help teams build awareness and control over Kraken’s global financial landscape
  • Drive development of the overall financial support roadmap and implementation phases
  • Anticipate, describe, and implement controls to prevent risks
  • Partner with the technology teams on solution architecture, data flows and security models
  • Develop top-level financial awareness with monitoring metrics and analysis in collaboration with business and data teams
  • Work closely with finance, data, and key stakeholders for a comprehensive understanding and management of the needs of all teams
  • Plan relevant testing phases, rollout and product delivery
  • Develop product documentation including specifications, wireframes, and process flows
  • Facilitate communication across all project phases and proactively alert management of changes to scope, timelines and resources

Requirements

  • Thorough understanding of accounting principles, impact on company KPIs, and banking
  • Experience working with microtransactions or similar financial products
  • Familiarity with company financial audits and soc readiness requirements
  • Knowledge of the cryptocurrency exchange space
  • 3-5 years of relevant product management experience
  • Expertise in data gathering and quantitative analysis
  • Solution oriented, highly-motivated and proactive self-starter 
  • Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail 
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities 
  • Deep understanding of project management principles and best practices 
  • Exceptional communication and presentation skills 
  • Prior crypto, trading, gaming, banking or fintech relevant experience is required
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us:
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Technical Support Manager
 
manager cloud Oct 12
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Are you passionate about working with smart teams and customers to deliver the best product experience? Then this role will be a good match for you! This role is part of the Cloud Support team which is focused on providing the best support and product experience to our Cloud customers. In this role, you will lead a team of experienced support engineers supporting multiple Atlassian Cloud products.

More about you:

  • Are you passionate about servicing customers and love people that have a good sense of accountability and quality? Are you are a person that is not comfortable with mediocre?
  • You will be critical in guaranteeing customer satisfaction, product quality, and ongoing customer success with Atlassian products, working with your team to ensure service levels, support quality, and customer satisfaction targets while being a key driver for product improvement, application performance, and corporate change.
  • You will coordinate root-cause analysis and fixes for complex issues and customers while being key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and creating a wide and loyal customer base to the Atlassian products and brand.
  • You will also participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details.
  • You will work within the broader ecosystem of Team Leads and Managers to improve the overall department and corporate operational efficiencies.
  • You are able to demonstrate where you have focused on team coaching, skills uplifting, SOP improvements, delivery quality, transparency, analytics and developing inbound resource channels from non-senior roles.
  • Create, organise and communicate strategies 3-6 months ahead. Partnering with global peers in aligning the strategies
  • Have strong business sense, define global and scalable frameworks & methodologies that are comprehensive from concept through adoption, scale, and maintenance.

On your first day, we'll expect you to have:

  • Experience in the software industry with significant related working experience in a Customer Support Center function in a managerial capacity
  • You’re an experienced people leader, involved building networks and developing talent. Able to recruit and build successful teams
  • Extensive expertise in developing metrics to measure the effectiveness of technical support within the organisation
  • Experience in both small and large companies is highly desirable
  • Good communications and interpersonal skills
  • Track record of accomplishment and effectiveness within organisations
  • Experience in working 24x7 support operations and with teams across multiple locations will be an added advantage

It's great, but not required if you have:

  • Experience leading high volume service operations teams in fast-paced companies.
  • You have experience with enterprise-level software solutions, SaaS environment or Atlassian specific products like JIRA, Confluence, or Bitbucket.
More about our team:

The team is filled with technical individuals that are excited to be building a new service offering and experience for our customers.

We challenge one another every day and hold ourselves accountable for our work product as well as our customer's overall success. We all enjoy the interactions with the customers, problem-solving, and actively championing for customers within Atlassian. We wake up every morning asking ourselves how we can improve our customer's experience, the quality of our product and support system, or our individual weaknesses. We feel that through our roles we can positively impact millions of end-users and their experience with Atlassian products.

We believe we can add significant value to the business by listening to the customer's experience, translating these into actions, and championing their short-term issues and long-term needs throughout the organisation. Our team is open, filled with varied backgrounds and talents, respectful, focused, located around the globe, and is all about providing legendary service to our customers. If this sounds interesting to you, apply and become part of our global team of specialists practicing a follow-the-sun methodology with our other offices in Austin, Amsterdam, San Francisco and other offices around the world to provide the best support possible for our top tier customers.


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Engineering Manager - Test
manager engineering manager javascript testing devops Oct 11
About Imperfect

Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.

We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!

We're looking for folks who are positive, motivated, and ready to change the world. If that sounds like you, drop us a line!

How we are protecting employees from COVID-19

At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.

We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.

 About the Role:

Imperfect is looking for an Engineering Manager - Test to lead a team of highly talented engineers responsible for quality, test automation, and release. You will collaborate with product owners, engineering managers, engineers and program managers to ensure timely delivery of features with the highest quality.  Candidates must have deep technical experience with all aspects of test automation. 

Initially, candidates will be required to actually write test code themselves as well as manage our existing team and work to grow the QA team. This is an exciting time to join us and to support the growing Engineering team at Imperfect. The position will report to the Director of DevOps. If you are a strategic thinker who is a hands on manager, passionate about leadership and developing teams, and Imperfect's mission -- we'd love to hear from you!

Responsibilities:

  • Responsible for overall quality of software developed at Imperfect
  • Architect, implement and maintain test automation systems that fill testing gaps in a stable way
  • Configure and maintain test environments alongside our DevOps team
  • Manage a small but growing team of QA Test Engineers/Analysts
  • Provide technical mentorship to the folks that you manage directly
  • Research and analyze metrics related to software quality in order to spot trends and make recommendations for improvement

Skills and Qualifications:

  • 1+ years of managing QA Test Automation Engineers or as a QA Lead
  • 5+ years experience directly writing test code
  • Experience architecting test automation frameworks and using testing design patterns, such as page object model
  • Deep understanding of all levels of the testing pyramid and how to build test infrastructure that supports it
  • Experience with testing methodologies such as BDD or TDD
  • Experience developing JavaScript and/or F# is a plus

About You:

  • You have a high degree of technical aptitude in all aspects of software QA test automation
  • You love seeing an all green test suite that runs in a minimal amount of time
  • You relish the role of being a player/coach - both managing the team and doing hands-on QA work
  • You’re willing and able to provide technical mentorship to more junior QA team members
  • You’re a team player able to work in collaboration with DevOps, software developers and other internal stakeholdersYou thrive in a fast-paced, dynamic environment
  • You’re an effective time managerYou’re passionate about our mission to eliminate food waste and create a better food system for all

Details of the Position:

  • Full-time exempt position reporting to the Director of DevOps
  • Remote position anywhere in the continental U.S.
  • Salary and employee stock options commensurate with experience
  • Competitive benefits package including health care, paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account!
  • Domestic travel to new and existing facilities required as needed
Individuals seeking employment at Imperfect Foods are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
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Sr Outbound Product Manager -Open Source Solutions
Percona  
manager product manager senior mongodb mysql postgresql Oct 11
The Senior Outbound Product Manager for MongoDB will be our lead in defining the future of our Percona MongoDB products and solutions and is ultimately responsible for their success. As the voice of the customer, they will need to understand the market, customer challenges and then be able to clearly articulate market and customer requirements back into the product requirements and roadmap. They are responsible for creating the product vision, overall go-to-market (GTM) strategy and then working across the Percona team to successfully deliver.

This is a remote position that can be based in the Americas or EMEA region.

About Percona
Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB to open source users globally.

Percona is remote-first and globally dispersed; we have 250 people in almost 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more. 

Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.

What You Will Do

  • Own the product vision and delivery of the overall GTM strategy and long term product roadmap that satisfies the customer challenges/requirements and changing market dynamics/technologies while uniquely positioning Percona for success
  • Define market opportunity for our MongoDB product and solution areas.  This includes targeting/segmentation of opportunities as well as markets and collaboration with Product Marketing Managers to analyze new markets
  • Be the voice of the customer and help provide context, empathy and rationale behind customer needs. Less "customer wants a feature", more "they want to solve a problem that helps with ..."
  • Work with the Product Owner, Engineering, Sales and Services counterparts to facilitate well rounded decision making with a bias for action and calculated risks
  • Work with Customer Success, Sales, and Marketing to facilitate rapid time to value for our customers and prospects
  • Work closely with Inbound Product Management to balance your product's long-term roadmap with its backlog of issues and bugs as well as ad-hoc customer requests
  • Deliver crisp customer use cases/requirements to Inbound Product Management & Engineering
  • Have a solid understanding of the enterprise sales motion including how you and your product can best support key players such as Sales Engineers, Consulting, Services, and enterprise Account Executives
  • Make data-informed decisions. Know how you're measuring success before starting any project; obsess over your KPIs; know when to commit more or less resources
  • Effectively communicate across all departments in the company
  • Prepare competitive comparison information for use in positioning against offerings from other organizations (working with Product Marketing Manager)
  • Open source community engagement and support as needed
  • Briefing and building relationships with key members of the media and analyst communities
  • Speaking engagements and other Percona representation as needed at leading industry conferences

Your Experience

  • 5+ years of Product Management experience with enterprise IT software 
  • Ability to demonstrate a good understanding of customers’ business challenges and needs
  • Experience developing the product vision, strategy and roadmap
  • Go-to-market experience
  • Self-motivated and self-managed
  • Team player - ability to work both within the Product team and across other teams
  • Excellent work ethic, strong organizational skills & ability to meet deadlines
  • Willing to travel occasionally on business throughout EMEA and the US as safety permits
  • Language skills: English fluently, additional languages appreciated
  • Superior verbal, written, and presentation skills, including public speaking skills
  • Experience in working with inter-departmental stakeholders to successfully develop and deliver software products and solutions
  • Ability to lead without authority breaking down barriers between product areas and functions

What Will Make You Stand Out

  • Knowledge of or experience with MongoDB, open source software and databases

Share this job:
Sr Outbound Product Manager -Open Source Solutions
Percona  
manager product manager senior mongodb mysql postgresql Oct 11
The Senior Outbound Product Manager for MongoDB will be our lead in defining the future of our Percona MongoDB products and solutions and is ultimately responsible for their success. As the voice of the customer, they will need to understand the market, customer challenges and then be able to clearly articulate market and customer requirements back into the product requirements and roadmap. They are responsible for creating the product vision, overall go-to-market (GTM) strategy and then working across the Percona team to successfully deliver.

This is a remote position that can be based in the Americas or EMEA region.

About Percona
Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB to open source users globally.

Percona is remote-first and globally dispersed; we have 250 people in almost 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more. 

Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.

What You Will Do

  • Own the product vision and delivery of the overall GTM strategy and long term product roadmap that satisfies the customer challenges/requirements and changing market dynamics/technologies while uniquely positioning Percona for success
  • Define market opportunity for our MongoDB product and solution areas.  This includes targeting/segmentation of opportunities as well as markets and collaboration with Product Marketing Managers to analyze new markets
  • Be the voice of the customer and help provide context, empathy and rationale behind customer needs. Less "customer wants a feature", more "they want to solve a problem that helps with ..."
  • Work with the Product Owner, Engineering, Sales and Services counterparts to facilitate well rounded decision making with a bias for action and calculated risks
  • Work with Customer Success, Sales, and Marketing to facilitate rapid time to value for our customers and prospects
  • Work closely with Inbound Product Management to balance your product's long-term roadmap with its backlog of issues and bugs as well as ad-hoc customer requests
  • Deliver crisp customer use cases/requirements to Inbound Product Management & Engineering
  • Have a solid understanding of the enterprise sales motion including how you and your product can best support key players such as Sales Engineers, Consulting, Services, and enterprise Account Executives
  • Make data-informed decisions. Know how you're measuring success before starting any project; obsess over your KPIs; know when to commit more or less resources
  • Effectively communicate across all departments in the company
  • Prepare competitive comparison information for use in positioning against offerings from other organizations (working with Product Marketing Manager)
  • Open source community engagement and support as needed
  • Briefing and building relationships with key members of the media and analyst communities
  • Speaking engagements and other Percona representation as needed at leading industry conferences

Your Experience

  • 5+ years of Product Management experience with enterprise IT software 
  • Ability to demonstrate a good understanding of customers’ business challenges and needs
  • Experience developing the product vision, strategy and roadmap
  • Go-to-market experience
  • Self-motivated and self-managed
  • Team player - ability to work both within the Product team and across other teams
  • Excellent work ethic, strong organizational skills & ability to meet deadlines
  • Willing to travel occasionally on business throughout EMEA and the US as safety permits
  • Language skills: English fluently, additional languages appreciated
  • Superior verbal, written, and presentation skills, including public speaking skills
  • Experience in working with inter-departmental stakeholders to successfully develop and deliver software products and solutions
  • Ability to lead without authority breaking down barriers between product areas and functions

What Will Make You Stand Out

  • Knowledge of or experience with MongoDB, open source software and databases

Share this job:
Sr Outbound Product Manager -Open Source Solutions
Percona  
manager product manager senior mongodb mysql postgresql Oct 11
The Senior Outbound Product Manager for MongoDB will be our lead in defining the future of our Percona MongoDB products and solutions and is ultimately responsible for their success. As the voice of the customer, they will need to understand the market, customer challenges and then be able to clearly articulate market and customer requirements back into the product requirements and roadmap. They are responsible for creating the product vision, overall go-to-market (GTM) strategy and then working across the Percona team to successfully deliver.

This is a remote position that can be based in the Americas or EMEA region.

About Percona
Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB to open source users globally.

Percona is remote-first and globally dispersed; we have 250 people in almost 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more. 

Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.

What You Will Do

  • Own the product vision and delivery of the overall GTM strategy and long term product roadmap that satisfies the customer challenges/requirements and changing market dynamics/technologies while uniquely positioning Percona for success
  • Define market opportunity for our MongoDB product and solution areas.  This includes targeting/segmentation of opportunities as well as markets and collaboration with Product Marketing Managers to analyze new markets
  • Be the voice of the customer and help provide context, empathy and rationale behind customer needs. Less "customer wants a feature", more "they want to solve a problem that helps with ..."
  • Work with the Product Owner, Engineering, Sales and Services counterparts to facilitate well rounded decision making with a bias for action and calculated risks
  • Work with Customer Success, Sales, and Marketing to facilitate rapid time to value for our customers and prospects
  • Work closely with Inbound Product Management to balance your product's long-term roadmap with its backlog of issues and bugs as well as ad-hoc customer requests
  • Deliver crisp customer use cases/requirements to Inbound Product Management & Engineering
  • Have a solid understanding of the enterprise sales motion including how you and your product can best support key players such as Sales Engineers, Consulting, Services, and enterprise Account Executives
  • Make data-informed decisions. Know how you're measuring success before starting any project; obsess over your KPIs; know when to commit more or less resources
  • Effectively communicate across all departments in the company
  • Prepare competitive comparison information for use in positioning against offerings from other organizations (working with Product Marketing Manager)
  • Open source community engagement and support as needed
  • Briefing and building relationships with key members of the media and analyst communities
  • Speaking engagements and other Percona representation as needed at leading industry conferences

Your Experience

  • 5+ years of Product Management experience with enterprise IT software 
  • Ability to demonstrate a good understanding of customers’ business challenges and needs
  • Experience developing the product vision, strategy and roadmap
  • Go-to-market experience
  • Self-motivated and self-managed
  • Team player - ability to work both within the Product team and across other teams
  • Excellent work ethic, strong organizational skills & ability to meet deadlines
  • Willing to travel occasionally on business throughout EMEA and the US as safety permits
  • Language skills: English fluently, additional languages appreciated
  • Superior verbal, written, and presentation skills, including public speaking skills
  • Experience in working with inter-departmental stakeholders to successfully develop and deliver software products and solutions
  • Ability to lead without authority breaking down barriers between product areas and functions

What Will Make You Stand Out

  • Knowledge of or experience with MongoDB, open source software and databases

Share this job:
Sales Operations Support Manager
manager data science machine learning backend ops Oct 09
Are you looking to apply your user-centric thinking to support audacious goals at a rapidly growing, mission-oriented company? Are you excited and challenged by the opportunity to optimize processes while having a real impact on people’s lives? If your answer to these questions is yes, we have an amazing position for you.

The Company
Springboard is a fast-growing startup, built by a team that is passionate about fixing education and bridging the world’s skills gap. We’ve helped thousands of students learn cutting-edge technical skills like data science, machine learning, coding and UX design, using a unique approach that involves 1-on-1 mentorship from top industry experts. Our approach results in graduates getting jobs in their new chosen field making significantly more money! 

The Opportunity
Success in our career track programs means we need to scale our Sales org with an experienced Sales Operations Support Manager who would like to join a fun and fast paced company, and help drive the team’s dual mission to enable growth while ensuring good student outcomes.  We’re looking for a tenacious, systems-oriented professional with excellent communication skills, a champion of our students who also understands sales methodologies and what drives sales processes, and who has strong competencies in problem-solving and people management.

As a function head, you will develop and manage at least 5 Sales Ops Associates who compose a critically important and high performing team in a rapidly growing business. You’ll work closely with the Head of Sales Operations + Admissions to strategize and deliver on team goals, and have an opportunity to help shape the development of policy and operations. We have a strong, vibrant team culture and you’ll need to be a good steward in building and maintaining this culture as we grow—our team puts students first, celebrates human-ness, relationships, and fun, and prioritizes investments in professional development and growth. 

Responsibilities:

  • Core Responsibility: Accountable for Sales Ops Support team providing uninterrupted backend support to students moving through the funnel, at defined sales velocity and KPI targets, while executing on strategy to grow and build on the success of our existing operations 
  • Develop and manage a crucial Sales Ops Support team by: setting goals and objectives and making critical adjustments when needed; training on new tools or processes; providing tactical continuity and clarity on initiatives that overlap with your function; providing oversight and direction on high level Ops fires, fostering communication and problem solving, and building/monitoring the scheduling model 
  • Identify, assess, prioritize and plan/execute strategic improvements to processes and systems to scale a world-class Sales Ops Support function and make the sales machine go faster 
  • Regular calibration of subjective Ops evaluations and admissions' rubrics
  • Gather and synthesize Sales Ops Support insights and disseminate to key stakeholders, such as Sales leadership, Marketing, Course Development, Career Services, GM’s, etc.

You:

  • You have a minimum 1 year of experience at a management level, ideally in sales operations, sales, customer success/service, or a related field, working in a highly cross-functional or user-facing role
  • Have excellent communication (verbal & written) and people skills, especially with remote team members
  • Have experience working in CRM’s (Hubspot preferred)
  • You are quick to grasp new processes and understand their implications for different users.
  • You put our students first; you are the biggest advocate for our students in any meeting
  • You are a strategic, analytical thinker who is comfortable using data to measure results and inform decisions.
  • Results driven (e.g., excited to drive enrollments, excited about mission)
  • Have the potential to “scale” with the company and take the lead as we grow

Bonus points if you have:

  • Experience within a startup company.
  • EdTech experience.
  • A background in sales or admissions 
  • You have managed a team of 5+ people
The Springboard team of 180 works out of offices in the heart of San Francisco and Bengaluru. We’re backed by top investors, including Costanoa Ventures, Reach Capital, Learn Capital, Pearson Ventures, and the founders of LinkedIn and Princeton Review.

Working with us, you’ll enjoy competitive compensation, health insurance coverage (for employees based in California, our base plans are fully covered by Springboard; for employees based outside of California, we offer low-premium coverage), a 401k plan, a generous learning budget, team lunches and snacks, and an opportunity to impact thousands of lives alongside a fun, dedicated and mission-driven team. To learn more about our team and culture, follow us on Instagram @springboardlife!

We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Product Marketing Manager, New Ventures
 
manager marketing manager saas devops Oct 08
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.


Job description

Role may be remote based out of NY or on the East Coast.

Atlassian is looking for a crafty Product Marketing Manager to join our New Ventures team. This team is responsible for developing Atlassian’s newest product innovations, finding product-market fit, and bringing them to the market. Think of it like working in an incubator where you can move like a start-up but have support from the Atlassian marketing machine. Your role will be to position, package, launch, and grow our newest (top-secret) venture. You will help Atlassian expand our footprint into a new product category by crafting compelling stories, implementing unique and creative marketing tactics, and working closely with the product team to deliver a differentiated solution.

What you'll do:

As the only Product Marketing Manager, you will be a key player on the squad and act as the “CMO” of the product. You will work collaboratively with product and supporting marketing teams to execute a successful launch and establish distribution channels.

We'll look to you to:

  • Develop the go-to-market strategy for launch and evergreen channels that scale
  • Craft the narrative behind the product and tell stories to entice our audience to try it
  • Package, price, position, and develop messaging and give the product a name
  • Drive awareness through multiple channels including content/SEO, webinars, email, demand gen, channel enablement, and more
  • Think up creative tactics to generate buzz in scrappy, unique ways
  • Assess the market and competition to uncover opportunities and whitespace for this product

What you will have:

  • A startup mindset with a passion for building products. Although we sit within Atlassian, this is a small, scrappy team and needs to be agile, work quickly, and think BIG. This is an opportunity to be involved in the envisioning, development, and finding product-market fit with an early venture - a very rare opportunity for a PMM!
  • 3-5 years in product marketing - need to confirm based on P-level
  • Experience working in agile software development a big plus
  • Lots of creativity and curiosity. Someone who can write charismatically for a brand new audience.
  • Must be able to show experience launching a product and building for the complete customer journey
More about our team

The internet and SaaS have forever changed the way products are distributed. As a result, the traditional sales and marketing approach needs to evolve. Atlassian has been at the forefront of this evolution. We have a highly disruptive business model that drives growth without relying on a traditional salesforce. Great products powered by great marketing, means that individuals become teams, and teams become enterprises.

The Product Marketing teams bring products like Jira, Confluence, and Trello, as well as solutions and practices like Agile, DevOps, ITSM, and Work Management to market. We're responsible for creating and executing the complete go-to-market strategy for all 15 products across the Atlassian portfolio. We're expert collaborators and big believers in agile methodologies. What worked in the traditional model may not work here but we're open to experimenting and are always learning.

With in house designers, developers, and email teams, and capabilities like personalization, and in-product notifications at our fingertips, we build and run campaigns to engage customers at each stage of the buyer's journey. We partner with world-class marketing analysts to make data-informed decisions, and demand gen experts who help us effectively execute programs.

We're members of our product quad in addition to product, engineering, design team members. We have an influential voice in defining the product strategy and roadmaps. The close relationships between our Product Marketers and Product Managers help us deliver exceptional products that delight 150,000+ customers.

Atlassian is where modern Product Marketers are built and where they thrive.



More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Technical Program Manager
 
manager big data cloud aws azure testing Oct 08
At Couchbase, big things happen. Every day, we’re translating vision into reality by tackling new and exciting challenges head-on. This is a breakthrough stage in our company, where the enthusiasm of our employees and leadership team is infectious and growing.  You’ll have the opportunity to learn new skills, grow your career, and work with the smartest, most passionate people in the industry.

You are a Technical Program Manager who will lead the planning, the planning, management, communication, and governance of Couchbase Cloud’s programs and projects in a collaborative, fast-paced, disciplined, results oriented environment. Couchbase is growing rapidly, and the Cloud teams are at the forefront of our growth. You’ll join at an ideal time to make a big impact. Our systems have scaled well to date but we need to expand our capabilities an order of magnitude. What this means is that we need to successfully formulate, organize, coordinate, and monitor interconnected projects and programs of large scope, impact, and complexity through all phases of the life cycle.  

Here's a brief look at what success looks like in this role:
*In 3 months time- you'll have earned the trust of the team and channeled their talents to establish a cadence of predictable, on-time delivery with high-quality work.
*In 6 months time- you and your team will have established a reputation for being predictable, by delivering high-quality software that is reliable, stable, and secure.
*In 12 months time- you will have made a material impact on the organization by implementing the processes and automations to ensure Couchbase Cloud has a world-class offering and that the internal processes and approach are well managed and predictable, and teams, stakeholders and customers are delighted.

This role is also open to remote work within (USA, UK) as our teams are distributed all over the world! We are a remote-first team. Prior experience working remotely is not required; however, we are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

Responsibilities:

  • Formulate, organize, coordinate, and monitor inter-connected projects and programs that setup distributed teams for success
  • Ensure clarity of cross-functional requirements with clear success criteria
  • Decide on suitable strategies and objectives
  • Resolve issues affecting scope, quality, and schedules
  • Effectively manage change and resources while escalating and managing risks at the earliest possible opportunity
  • Assess and report program performance with an aim to reduce risk and assure predictability and stability
  • Facilitate process to ensure work gets done to expectations without dictating or individually assigning work
  • Assist with internal and external communications and change management efforts, improve transparency, and drive adoption
  • Grow teams of talented people, ensuring they deliver high quality, timely output and that they are happy, motivated, and growing
  • Scale human and computer systems to accommodate hyper growth
  • Work with the product team to clarify and specify the future of the product
  • Contribute to shaping the future of the organization
  • Ensure issues and backlog is managed effectively and timely
  • Manage program vendors

Minimum Qualifications:

  • You have 5+ years of relevant experience
  • You thrive at identifying areas for improvement and developing and implementing approaches to improve
  • You are confident you will thrive at successfully formulating, organizing, and monitoring interconnected projects and programs of large scope, impact, and complexity through all phases of the life cycle 
  • You have a deep understanding of software requirements, development, testing, testability, reliability, and supportability
  • You are kind and collaborative
  • You communicate clearly, precisely, and effectively
  • You have proven experience managing highly technical programs and projects
  • You excel at ensuring stakeholders and teams love working together
  • You enjoy working remote with people from all over the world
  • You enjoy working with ambiguity and in a rapidly growing and changing environment
  • Value clear, open communication. We value thoughtful feedback and regular dialogue and collaboration as a fundamental skill for our team members.
  • Demonstrate excellent time management skills and the ability to make realistic assessments of product complexity and risk and mitigate

Preferred Qualifications:

  • You thrive in an environment with challenging problems to solve
  • You have been a Software Engineer
  • You have knowledge of public cloud infrastructure such as AWS, Azure, and GCP
  • You have managed a high-velocity team that delivers software as often as they want to
  • You have Couchbase Server experience
About Couchbase

Couchbase's mission is to be the platform that accelerates application innovation. To make this possible, Couchbase created an enterprise-class, multi-cloud NoSQL database architected on top of an open source foundation. Couchbase is the only database that combines the best of NoSQL with the power and familiarity of SQL, all in a single, elegant platform spanning from any cloud to the edge.  
 
Couchbase has become pervasive in our everyday lives; our customers include industry leaders Amadeus, AT&T, BD (Becton, Dickinson and Company), Carrefour, Comcast, Disney, DreamWorks Animation, eBay, Marriott, Neiman Marcus, Tesco, Tommy Hilfiger, United, Verizon, Wells Fargo, as well as hundreds of other household names.

Couchbase’s HQ is conveniently located in Santa Clara, CA with additional offices throughout the globe. We’re committed to a work environment where you can be happy and thrive, in and out of the office.

At Couchbase, you’ll get:
* A fantastic culture
* A focused, energetic team with aligned goals
* True collaboration with everyone playing their positions
* Great market opportunity and growth potential
* Time off when you need it.
* Regular team lunches and fully-stocked kitchens.
* Open, collaborative spaces.
* Competitive benefits and pre-tax commuter perks

Whether you’re a new grad or a proven expert, you’ll have the opportunity to learn new skills, grow your career, and work with the smartest, most passionate people in the industry.

Revolutionizing an industry requires a top-notch team. Become a part of ours today. Bring your big ideas and we'll take on the next great challenge together.

Check out some recent industry recognition:

Want to learn more? Check out our blog: https://blog.couchbase.com/

Couchbase is proud to be an equal opportunity workplace. Individuals seeking employment at Couchbase are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
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Technical Program Manager
 
manager big data cloud aws azure testing Oct 08
At Couchbase, big things happen. Every day, we’re translating vision into reality by tackling new and exciting challenges head-on. This is a breakthrough stage in our company, where the enthusiasm of our employees and leadership team is infectious and growing.  You’ll have the opportunity to learn new skills, grow your career, and work with the smartest, most passionate people in the industry.

You are a Technical Program Manager who will lead the planning, the planning, management, communication, and governance of Couchbase Cloud’s programs and projects in a collaborative, fast-paced, disciplined, results oriented environment. Couchbase is growing rapidly, and the Cloud teams are at the forefront of our growth. You’ll join at an ideal time to make a big impact. Our systems have scaled well to date but we need to expand our capabilities an order of magnitude. What this means is that we need to successfully formulate, organize, coordinate, and monitor interconnected projects and programs of large scope, impact, and complexity through all phases of the life cycle.  

Here's a brief look at what success looks like in this role:
*In 3 months time- you'll have earned the trust of the team and channeled their talents to establish a cadence of predictable, on-time delivery with high-quality work.
*In 6 months time- you and your team will have established a reputation for being predictable, by delivering high-quality software that is reliable, stable, and secure.
*In 12 months time- you will have made a material impact on the organization by implementing the processes and automations to ensure Couchbase Cloud has a world-class offering and that the internal processes and approach are well managed and predictable, and teams, stakeholders and customers are delighted.

This role is also open to remote work within (USA, UK) as our teams are distributed all over the world! We are a remote-first team. Prior experience working remotely is not required; however, we are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

Responsibilities:

  • Formulate, organize, coordinate, and monitor inter-connected projects and programs that setup distributed teams for success
  • Ensure clarity of cross-functional requirements with clear success criteria
  • Decide on suitable strategies and objectives
  • Resolve issues affecting scope, quality, and schedules
  • Effectively manage change and resources while escalating and managing risks at the earliest possible opportunity
  • Assess and report program performance with an aim to reduce risk and assure predictability and stability
  • Facilitate process to ensure work gets done to expectations without dictating or individually assigning work
  • Assist with internal and external communications and change management efforts, improve transparency, and drive adoption
  • Grow teams of talented people, ensuring they deliver high quality, timely output and that they are happy, motivated, and growing
  • Scale human and computer systems to accommodate hyper growth
  • Work with the product team to clarify and specify the future of the product
  • Contribute to shaping the future of the organization
  • Ensure issues and backlog is managed effectively and timely
  • Manage program vendors

Minimum Qualifications:

  • You have 5+ years of relevant experience
  • You thrive at identifying areas for improvement and developing and implementing approaches to improve
  • You are confident you will thrive at successfully formulating, organizing, and monitoring interconnected projects and programs of large scope, impact, and complexity through all phases of the life cycle 
  • You have a deep understanding of software requirements, development, testing, testability, reliability, and supportability
  • You are kind and collaborative
  • You communicate clearly, precisely, and effectively
  • You have proven experience managing highly technical programs and projects
  • You excel at ensuring stakeholders and teams love working together
  • You enjoy working remote with people from all over the world
  • You enjoy working with ambiguity and in a rapidly growing and changing environment
  • Value clear, open communication. We value thoughtful feedback and regular dialogue and collaboration as a fundamental skill for our team members.
  • Demonstrate excellent time management skills and the ability to make realistic assessments of product complexity and risk and mitigate

Preferred Qualifications:

  • You thrive in an environment with challenging problems to solve
  • You have been a Software Engineer
  • You have knowledge of public cloud infrastructure such as AWS, Azure, and GCP
  • You have managed a high-velocity team that delivers software as often as they want to
  • You have Couchbase Server experience
About Couchbase

Couchbase's mission is to be the platform that accelerates application innovation. To make this possible, Couchbase created an enterprise-class, multi-cloud NoSQL database architected on top of an open source foundation. Couchbase is the only database that combines the best of NoSQL with the power and familiarity of SQL, all in a single, elegant platform spanning from any cloud to the edge.  
 
Couchbase has become pervasive in our everyday lives; our customers include industry leaders Amadeus, AT&T, BD (Becton, Dickinson and Company), Carrefour, Comcast, Disney, DreamWorks Animation, eBay, Marriott, Neiman Marcus, Tesco, Tommy Hilfiger, United, Verizon, Wells Fargo, as well as hundreds of other household names.

Couchbase’s HQ is conveniently located in Santa Clara, CA with additional offices throughout the globe. We’re committed to a work environment where you can be happy and thrive, in and out of the office.

At Couchbase, you’ll get:
* A fantastic culture
* A focused, energetic team with aligned goals
* True collaboration with everyone playing their positions
* Great market opportunity and growth potential
* Time off when you need it.
* Regular team lunches and fully-stocked kitchens.
* Open, collaborative spaces.
* Competitive benefits and pre-tax commuter perks

Whether you’re a new grad or a proven expert, you’ll have the opportunity to learn new skills, grow your career, and work with the smartest, most passionate people in the industry.

Revolutionizing an industry requires a top-notch team. Become a part of ours today. Bring your big ideas and we'll take on the next great challenge together.

Check out some recent industry recognition:

Want to learn more? Check out our blog: https://blog.couchbase.com/

Couchbase is proud to be an equal opportunity workplace. Individuals seeking employment at Couchbase are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
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Senior Product Marketing Manager, Customer Marketing & Sales Enablement
Loom  
senior manager marketing manager saas healthcare Oct 08
About Loom:
Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 4M users across 90k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.

Founded in 2016, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, the Slack Fund, and the founders of Instagram, Figma, and Front.

The Role:
As a Senior Product Marketing Manager, you will be responsible for enabling our growing sales and success teams to sell Loom more efficiently and effectively to target customers.

The ideal candidate has experience in and a passion for marketing SaaS products to buyers and end-users. They should be an expert in translating product capabilities into use cases, benefits, and business outcomes.

Reporting to the VP of Marketing, you will partner primarily with our sales and success teams to create, manage, and deliver world-class enablement materials that help close new deals and expand existing accounts.

Your Responsibilities:

  • Own and continually improve Loom's sales narrative and pitch deck as our product matures and our understanding of the market, competitors, and customers evolve
  • Source, create and repurpose customer success stories and testimonials for use across multiple touchpoints in the sales cycle
  • Create written content to enable our sales and success teams to close new deals and expand existing accounts, including competitor battle cards, product fact sheets, and buyer personas
  • Deliver training and manage the sales enablement content repository, ensuring that all information is easily and readily accessible
  • Ensure our sales and success teams are aware of and equipped to sell new features as they are released
  • Establish a feedback loop between marketing and sales, and measure the effectiveness of enablement efforts, to identify needs and inform future initiatives
  • Establish a feedback loop between the product and sales teams to identify product blockers and hurdles to closing new and expansion deals

What We're Looking For:

  • 5-7+ years of experience in marketing roles, ideally direct experience in a product marketing role for SaaS
  • Excellent written, verbal, and visual communication and presentation skills
  • Ability to work autonomously in a startup environment and work cross-functionally to influence leadership, align stakeholders, and execute quickly with business partners
  • Attention to detail and the ability to synthesize a lot of information into a concise, compelling message
  • A genuine curiosity for new technologies and ways of working
  • Strong organization and basic project management skills
Perks at Loom:
* Competitive compensation and equity package
* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)
* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
* Healthcare reimbursement (for International employees) 
* Life insurance
* Long-term disability insurance
* 401(k) with 5% company matching
* Professional development reimbursement
* Mental health and wellness reimbursement
* Gym reimbursement
* Unlimited PTO 
* Paid parental leave
* Remote work opportunities 
* Yearly off-site retreats (this year was in Barbados)
 
SF office perks
* Daily lunch on-site
* Unlimited snacks & drinks
* Remote week every other month

Remote-specific perks
* Home office & technology reimbursement
* Co-working space reimbursement 
* New-Hire on-boarding in San Francisco (optional)

Loom = Equal Opportunity Employer:
We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.

We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
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Engineering Manager, Security Development
 
manager saas Oct 08
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian helps teams everywhere change the world through the power of software and we are looking for a well-rounded Engineering Manager for Atlassian's Security Development team. This team is responsible for building and operating mature software systems to improve the entire company's security posture.

As an Engineering Manager, you’ll be a technical leader and people manager, responsible for guiding the team to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team.

If you are a strong leader interested in developing your info security expertise, this role is a rare opportunity to do just that!

What you will do:

  • Be a people manager for a small development team and grow the careers of your direct reports
  • Own the delivery of critical projects in a microservices environment
  • Run agile processes for your team
  • Ensure operational and quality metrics are achieved for your services
  • Participate in hiring

Basic Qualifications:

  • A track record of delivering projects on-time, in-scope, and within quality goals in an Agile environment
  • 3+ years of software development experience, not necessarily writing code
  • 1+ years managing and growing engineers
  • Experience providing feedback and coaching engineers
  • Excellent interpersonal skills to both technical and non-technical audiences
  • Experience building SaaS software with a focus on operational excellence

Preferred Qualifications:

  • Experience with scalable, high-performance systems that are highly available
  • A strong understanding of how to use metrics to guide technical decisions
  • Familiarity with security systems would be a huge bonus
Who We Are

Atlassian is a company that lives and breathes our values, as we seek to unleash the potential of every team. We offer 40 hours per year of paid leave for doing non-profit work so that you can Be the Change You Seek in the world as well as at work, in addition to unlimited vacation time to help you Build with Heart and Balance. As part of the wider security organization, we will expect you to speak at conferences, make open source contributions, and lead cross-team initiatives all designed to drive security forward not only inside Atlassian but across the industry with uncomfortable transparency.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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People Experience Operations Manager
manager ops crypto finance Oct 08
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

About the role:

Kraken is changing the world. Like to join us?

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2018 to almost 1200 today and we have no intention of slowing down. 

Last year we raised capital at a $4 billion valuation and have been profitable since 2016. Not only that, Kraken has just become the first crypto company to be granted a banking license in the US. 

Our People team is called the Krakenite Experience (KX) team, and we aim to become a world leader in People Experience. We are now hiring a KX Operations Manager to join our diverse and forward‐thinking global company.  The KX Operations Manager will add value to Kraken by ensuring that the Krakenite Experience is world class from their first days as a Krakenite all the way through their entire Kraken lifecycle. The KX Operations Manager will have top level support to iterate on or build from scratch awe inspiring, best-in-class people programs and initiatives.

This is a great opportunity for an HR professional who has already thrived in creating the best‐in‐class people experiences in high‐growth organizations and who wants to get involved in an industry that is changing the world!

The KX Operations Manager will oversee, build, and coach a globally distributed team on the following core areas:
Performance Management 
Offboarding & Exit Interviews
Global Mobility Program 
Career Pathing
HR Investigations and Conflict Resolution
HR General Requests (i.e. HR ticketing system)
Krakenite Engagement 
Additional programs/policies/processes relating to the mid and end of the Krakenite life cycle

Responsibilities

  • Lead the adoption, communication, and coaching of managers & teams on the above core areas
  • Supervise, coach, and develop a globally distributed HR operations team 
  • Assist in driving the development and maintenance of HR policy and procedural documents 
  • Drive the Ops team to create in-depth analyses of feedback and outcomes that demonstrate a forward thinking, action oriented, and flexible approach to iterations
  • Provide expert level support to our Visa/Immigration needs and drive the development of a Mobility policy and program
  • Research, implement, and promote new or creative processes and policies regarding the mid and end of the Krakenite lifecycle
  • Conduct and  oversee investigations to ensure the successful resolution of Krakenite Relations issues in a timely, well-documented manner 
  • Maintain the highest level of integrity, professionalism, fairness, and confidentiality regarding HR personnel matters and job performance
  • Foster productive relationships with other departments (especially Legal, Finance, and Business Operations & Strategy) 
  • Provide proactive thought leadership on best practices when it comes to people systems and operations that enhance the overall Krakenite experience 
  • Ensure that in all things the Krakenite Experience is at the forefront

Requirements

  • 5+ years of international HR experience with at least 2 of the 5 years in a leadership role
  • Thorough knowledge of international employment-related laws, regulations, and compliance requirements
  • Experience managing mobility programs and supporting Visa/Immigration requirements and processes 
  • Proven experience in HR policy and procedural documentation development, drafting, and maintenance
  • Understanding of HRIS systems design, HR reporting, workflow, and auditing requirements 
  • Ability to manage multiple critical priorities/projects without losing attention to detail or a positive attitude
  • Completely at ease in an ever changing fast paced ambiguous environment
  • Extremely flexible, open-minded, and creative when it comes to developing and maintaining HR protocols
  • Relentlessly devoted to the ‘people experience’ in all things 
  • Excellent interpersonal, negotiation, and conflict resolution skills
  • Tech-savvy with an appreciation for privacy, security, “crypto values”, sound money, and can get along well with other Krakenites 

Nice to have

  • Experience with Workday strongly preferred
  • Has personally used cryptocurrency
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us:
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Group Manager, Cloud Support Growth Products
 
cloud manager css Oct 08
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

We are looking for a passionate leader to run and grow our Cloud support operations. Collaborating with the Regional Managers from other geographies, this position will define strategic direction and operational strategies for one of the products in the global Cloud support team, identify areas for continuous improvement, contribute to policy definition and most importantly develop the talent. This person will collaborate with their peers to champion the support & success department's 3-year strategy.

To service our customers effectively, you need to be able to build an environment that attracts top talent and nurtures them through training programs, accountability for stretch goals, regular performance management, and calibration exercises.

Your success will be based on your ability to:

  • Grow the leadership capability in the org - front line managers and their teams
  • Attract and nurture top talent
  • Monitor and optimize critical business processes and operational metrics
  • Foster an environment of legendary customer support - positively influencing NPS
  • Define and develop career pathing for front line engineers, monitor team-important metrics and cultivate continuous improvement in employee engagement
  • Anticipate the continuous evolution of Cloud customers and their needs in partnership with Product leadership

  • You will join our Customer Support & Success (CSS) department at a really exciting time! Atlassian is growing rapidly year over year and we want to scale intelligently while helping our customers unlock value from our products faster. This is an opportunity to play a major role in achieving that goal.

Responsibilities:

  • Define and implement the Cloud support strategy to improve customer experience, scale the team, develop talent, balance cost, etc
  • Identify and implement frameworks and programs that will develop support leadership and support engineer talent to be the best they can be
  • Analyze operational metrics to determine strategic wins and drive improvements that will increase value for Cloud customers
  • Implement, improve and standardize key processes to ensure consistent and reliable journey for customers
  • Develop an environment and culture of legendary support throughout the Cloud support team
  • Present strategy, key insights, financial/non-financial achievements, quarterly progress updates to partners in a compelling manner
  • Collaborate with key partners (Cloud product leadership, Support & Success leadership, etc) to drive visibility of cloud support customer needs and ensure multi-functional collaboration

You would be a flawless fit if you have:

  • Experience with presenting to senior leadership levels with clear and concise successes and challenges and the impact on the overall health of the business
  • 15+ years of experience in fast-growing global support operations serving complex enterprise customers
  • Leadership experience managing large teams to meet and exceed operational performance goals
  • Demonstrated experience in designing and implementing talent-nurturing programs that grow strong leaders and strong support engineers
  • Experience in building a customer-centric culture that champions the customer's needs
  • Passion for the customer and experience delivering disciplined improvements
  • Experience with interpreting data analytics to derive insight and drive customer value
  • Demonstrated experience and success in multi-functional influence and inspiring change in a matrices environment
  • Strong communication and organizational skills to support the company’s stellar team initiatives
More about our team

Our team is filled with top-notch technical individuals who are excited to be building a new service offering and experience for our customers. We challenge one another every day and hold ourselves accountable for our work, product as well as our customer's overall success. We all enjoy the interactions with the customers, problem-solving, digging into complex issues, and actively championing for customers within Atlassian. We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, pushing harder for the root cause and a solution. We are a combination of passion and persistence. We feel that through our roles we can positively impact millions of end-users and their experience with Atlassian products.

We believe we can add significant value to the business by listening to the customer's experience, translating these into actions, and championing their short-term issues and long-term needs throughout the organization. Our team is open, filled with varied backgrounds and talents, respectful, focused, located around the globe, and is all about providing legendary service to our customers.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Talent Acquisition Manager
manager crypto Oct 08
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

About the role:

Kraken is changing the world. Like to join us?

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2018 to almost 1200 today and we have no intention of slowing down. 

Last year we raised capital at a $4 billion valuation and have been profitable since 2016. Not only that, Kraken has just become the first crypto company to be granted a banking license in the US. 

Our People team is called the Krakenite Experience (KX) team, and we aim to become a world leader in People Experience. We are now hiring a Talent Acquisition Manager to build awe-inspiring candidate experiences that will help us continue to secure the world's top talent and join our diverse and forward‐thinking global company.  The Talent Acquisition Manager will establish a best‐in‐class candidate experience and overcome the challenges of developing a talent acquisition strategy for a global remote company.

This is a great opportunity for someone with a substantial Talent Acquisition pedigree, who has already thrived in creating a best‐in‐class candidate experiences in high‐growth organizations and who wants to get involved in an industry that is changing the world

As a Talent Acquisition Manager, you are not going to simply oversee recruiters - you are going to create, execute, and refine a world class process for locating, evaluating and attracting top tier talent.  This is not a ‘cookie cutter’ environment, where you are limited in scope of what you can do.  Be a visionary!  Challenge expectations. At Kraken, you will have top level support to build the talent acquisition experience and team of your dreams! 

Responsibilities

  • Build a world class talent acquisition strategy, process, and team  
  • Help to make Kraken the destination for industry talent
  • Supervise, coach, and develop a globally distributed team of Recruiters, Sourcers, and Recruiting Admins 
  • Provide expert guidance and training to Hiring Managers and interviewing teams on interviewing techniques and best practices
  • Partnering with our Data Analytics team, build out robust methods for tracking and reporting on key performance metrics 
  • Guide your team with well researched initiatives and data-backed improvements
  • Proactively partnering with our Marketing and Product teams, you will develop and improve our employer brand strategies 
  • Coordinate with department heads, Business Operations & Strategy, and KX Leadership to forecast future hiring needs
  • Never settle for second best by continually seeking out optimization opportunities within our talent acquisition software, systems, and processes
  • Stay up to date on cutting edge trends or innovations in recruiting techniques and practices 

Requirements

  • 7 years in talent acquisition with at least 4 years in people management  
  • Experience managing a remote, globally distributed team in a fast-paced high-growth environment strongly preferred
  • Experience at a technology company or highly successful start-up strongly preferred
  • Expert level knowledge of recruiting media & software such as job postings, job site aggregators, ATS, and job distribution tools
  • Proven ability to successfully create and execute on world class sourcing and candidate attraction strategies 
  • Strong operational experience in reporting and data analysis to drive strategy and achieve quarterly hiring goals
  • Top notch communication skills with an ability to provide clear messaging to a variety of audiences
  • Thrives in an ambiguous environment with ever-changing priorities 
  • Passionate about creating a world class candidate and hiring manager experience
  • Appreciates privacy, security, “crypto values”, sound money, and can get along well with other Krakenites 
  • Passion for cryptocurrency adoption and personal experience with crypto strongly preferred
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us:
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Technical Account Manager - Jira Align)
 
manager account manager saas Oct 07
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian Technical Account Managers (TAMs) for Jira Align guide our largest customers to build and deliver amazing value to their business with Jira Align. TAMs for Jira Align are technology and process champions. They provide thought leadership, analysis and actionable insights to frame a customer’s strategic direction. We then partner with our customers to help them achieve these business outcomes on Atlassian. TAMs for Jira Align work with their customers to better understand their Agile scaling needs and how Jira Align can meet their transformation efforts. You'll be the customer's trusted advisor from Atlassian to accelerate the effectiveness of their teams using Atlassian's Jira Align solution.
As a Technical Account Manager (TAM) for Jira Align, you will be responsible for maintaining key relationships with our post-sale Jira Align customers. You'll also reach into all parts of Atlassian to champion the customer’s cause and facilitate a deeper level of engagement with the customer. You will help our strongest promoters showcase their successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Atlassian TAMs for Jira Align strive to help enterprise customers get the most of their Atlassian investment.

Up to 30% travel may be required for this role.

On your first day, we'll expect you to hvae:

  • 5+ years of experience within SaaS companies
  • 2+ years of Enterprise customer facing roles
  • Strong familiarity with the principles of agile and lean development methodologies, including SAFe
  • Experience helping organizations scale Agile principles
  • Demonstrated ability to take customer insights from the field and inspire changes to the business
  • Customer interview skills, including the ability to dig deep into root causes
  • Analytical skills to identify and articulate themes from customer data
  • Experience working on cross-functional projects, engaging closely with Sales, Product, Support and other teams
  • Experience helping an organization adopt an Atlassian product or similar
  • Project management skills
  • Confidence and motivation to creatively tackle problems, self-learn and pivot quickly

It's great if you have, but not required:

  • Implementing SAFe® with SPC Certification (4.0 or newer)
More About Our Team

The Atlassian Technical Account Management team is a globally distributed team of Atlassian solutions advisors who are passionate about creating customer success.  TAMs engage with enterprise organizations with some of the most complex business challenges, and help them deliver a delightful solution to their business users.  TAMs are the trusted advisor whom customers can rely on to help them get the most out of their Atlassian investment and attain their ideal solution for team collaboration.  At Atlassian, you'll have a direct impact on millions of users, fast!  You won't get frustrated with bureaucracy or slow decision making, because we encourage innovative thinking.  We don't just want to know your opinions, we want to see your ideas in action.  We hire great people and then trust them to be great.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Technical Account Manager - Onboarding Success
 
manager account manager saas Oct 07
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian Technical Account Managers (TAMs) for Onboarding Success manage engagements with new Jira Align customers as they begin their implementation journey with Atlassian and Solution Partners. TAMs for Onboarding Success are strong relationship managers responsible for building a positive relationship with clients. They are responsible for helping to facilitate key activities that set new Jira Align customers up for success as they build and deliver amazing value using Jira Align.
A few of the main duties of a TAM for Onboarding Success include coordinating assigned company resources for the client, managing the client expectations, and working closely with Jira Align Solutions Architects and other internal teams to support the client. TAMs for Onboarding Success will be key to understanding and helping to promote opportunities for service and tool expansion within a client organization.
As a Technical Account Manager (TAM) for Onboarding Success, you will be responsible for maintaining key relationships with our post-sale Jira Align customers. You'll also reach into all parts of Atlassian to champion and facilitate a deeper level of engagement with our largest enterprise customers. You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Atlassian TAMs for Onboarding Success strive to help enterprise customers get the most of their Atlassian investment.

On your first day, we'll expect you to have:

  • 5+ years of experience within SaaS companies
  • 2+ years of Enterprise customer facing roles
  • Demonstrated customer relationship management ability
  • Ability to manage multiple engagements simultaneously
  • Customer interview skills, including the ability to dig deep into root causes
  • Analytical skills to identify and articulate themes from customer data
  • Experience working on cross-functional projects, engaging closely with Sales, Product, Support and other teams
  • Experience helping an organization adopt an Atlassian product or similar
  • Project management skills
  • Confidence and motivation to creatively tackle problems, self-learn and pivot quickly

It's great if you have, but not required:

  • Strong familiarity with the principles of agile and lean development methodologies, including SAFe
  • Experience helping organizations scale Agile principles
  • Implementing SAFe® with SPC Certification (4.0 or newer)

More About Our Team

The Atlassian Technical Account Management team is a globally distributed team of Atlassian solutions advisors who are passionate about creating customer success.  TAMs engage with enterprise organizations with some of the most complex business challenges, and help them deliver a delightful solution to their business users.  TAMs are the trusted advisor whom customers can rely on to help them get the most out of their Atlassian investment and attain their ideal solution for team collaboration.  At Atlassian, you'll have a direct impact on millions of users, fast!  You won't get frustrated with bureaucracy or slow decision making, because we encourage innovative thinking.  We don't just want to know your opinions, we want to see your ideas in action.  We hire great people and then trust them to be great.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Program Manager, Foundation
 
manager Oct 07
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Do you want to be part of an incredible company and know that you’re making a difference every single day? Are you passionate about international development and education, eager to identify new opportunities and bring creative ideas to the table, and excited to contribute to the growth of both programs and people? Our team has set big hairy audacious goals to see change within our lifetime. We can’t do it without you!

The Atlassian Foundation is looking for a passionate Program Manager for our Global Education Portfolio, working remotely anywhere in the United States or Australia.

Atlassian Foundation partners with bold, ambitious, and impactful non-profit innovators to equip disadvantaged youth with the skills needed to thrive in the 21st century. In partnering with these organizations, we connect them with a blend of support that includes funding, tools, and Atlassian volunteers. We believe that our financial investments in these non-profits can have outsized impact when it is paired with access to Atlassian’s tools and the time, skills, and expertise of our 5,000+ employees.

In this role, you'll get to:

  • Drive the implementation of a new monitoring and evaluation framework for the Foundation’s global education portfolio
  • Develop procedures for collecting, storing, and reporting indicators as well as assessing and communicating overall impact. This includes: tracking the success of each organization that the Atlassian Foundation partners with, co-ordinating the implementation of the M&E framework (ie: data collection, aggregation, partner dashboard, annual impact report) for our global education portfolio, and drafting the “annual report” to be shared with Atlassians, board members and externally.
  • Work with the Foundation Directors and a specialist leadership development consultant to design and implement a leadership development program for Atlassian employees most passionately engaged in the Foundation.
  • Work with experts to develop the tools and systems for Atlassian employees to succeed in their roles as the point of contact and champions for our global education partners. We call this group of Atlassian volunteers the GEMs (Global Education Managers). You will help them grow as leaders within Atlassian. It will be your responsibility to streamline the process and design a systematic approach to employee engagement with our major NGO partners.

On an ongoing basis, the key responsibilities will include:

  • Ensuring we bring the best of Atlassian to each of our global education partners;
  • Reporting on the impact of our major NGO partnerships; and
  • Supporting GEMs to develop strong, trust based relationships with our global education partners and to have the greatest possible impact.

On the first day, we'll expect you to have

  • 5+ years relevant experience
  • Excellent time management skills; flexibility to flourish with multiple assignments and demonstrated ability to prioritize and manage multiple projects simultaneously
  • Proven relationship management skills
  • A track record of delivering agreed project outcomes
  • Excellent written and verbal communication and presentation skills
  • Understanding of international development, global education, and/or education grant making
  • Demonstrated passion for social impact; nonprofit experience and international experience preferred
  • Commitment to personal learning and professional development. Willingness and desire to learn from failure
  • Demonstrated project management skills, with experience supporting complex projects; knowledge of and experience in project management tools and methodologies, a plus
  • Personally volunteered with a non profit that you passionately care about

A strong candidate will be:

  • Flexible, self-motivated, and curious with sense of humor. Comfortable in unstructured start-up situation that includes developing, designing, and putting in place systems and processes
  • Able to work with an eclectic mix of geographically dispersed stakeholders; willing to coordinate among different time zones and be available for periodic early morning or evening calls
  • Willing to adapt when necessary; comfortable with ambiguity and empowered to “be the change you seek”
  • Intellectually curious, thoughtful, creative, humble, and highly organized
  • A top-notch communicator, adept at building and maintaining trust-based and productive relationships with a wide range of organizations and individuals, including grantees, funding partners, and Atlassian employees
More about our team

The Atlassian Foundation has twelve members from all over the world – Australia, USA, India, The Philippines and Amsterdam.

We believe we have a responsibility to tackle disadvantage both locally (the communities where we work) and globally. We also believe in the transformational power of both education and business as forces for good. Our strategy has three pillars:

“EDUCATE”
Our focus on education exists to help ensure disadvantaged young people (up to age 24) have the skills they need to thrive in the 21st century:
- Core academic skills
- Social and emotional skills
- Digital skills
- Entrepreneurial skills
- Vocational skills

ENLIST”
We bring out the best of business, by building the Pledge 1% movement.

“ENERGISE”
We create energy and reduce friction, so that every Atlassian can make the biggest difference in their local communities. To do this, we empower each Atlassian with five days per year of Foundation Time to volunteer and make an impact!

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Senior Product Manager
senior manager product manager saas cloud testing Oct 06

Contrast Security is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks, heralding the new era of self-protecting software. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate assessment and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has sensors that work actively inside applications to uncover vulnerabilities, prevent data breaches, and secure the entire enterprise from development, to operations, to production.

At Contrast, we pride ourselves on being the best and being the best requires hiring the best. We are looking for a Senior Product Manager to be a part of creating our world-class product. Our ideal candidate is a skilled problem solver and unafraid of challenges. Building the world’s fastest and most accurate application and web security demands a mix of tenacity, passion, and experience.  At Contrast, you will find an environment where innovation and success come from creative collaboration.  For those who meet these standards, there is no better place to work than Contrast Security.

About the Position
The Contrast Application Security Platform is the foundation for visibility, control, and streamlined integration into CDI/CD pipelines to secure cloud native applications being built at the speed of business.

We are looking for an enterprise-seasoned, Product Manager with a combination of architectural thinking, business savvy, and bias for action to quickly translate strategy and planning into execution.  This role will lead critical business initiatives that span multiple engineering and cross-functional teams, and will also have responsibility for specific platform components.  This requires the ability to “zoom out” and understand the broad scope that spans the markets that Contrast serves as well as the technical ramifications and approaches to address market fit and timing.  This also requires the ability to “zoom in” to work closely with architects and engineering teams to deliver technical solutions that provide compounded value based on platform and architectural thinking with an API-first approach that focuses on scale, performance, automation, and extensibility.

This is a challenging role that requires a solid enterprise product management background, domain expertise in application security or adjacent area, and broad understanding of the challenges associated with modern (DevOps/Cloud) application development and security management in the enterprise environment.  We need an action oriented, data-driven individual with a solid mix of both technical and business skills – someone who is equally comfortable working with development teams as well as with the field and customers.  We are a low-ego, collaborative organization with a strong culture of teamwork – we have each other’s backs and we carry our own water.  Key to success will be your ability to 1) drive plan of record and 2) produce visible signs of progress.

Responsibilities

  • Drive the vision, strategy, and execution for platform services, distributed management, and SDKs that span functional and non-functional requirements for both SaaS and on-premises deployments
  • Drive business solutions that span feature sets and technical components
  • Collaborate with customers, sales, engineering, designers and other product management leaders assure delivery of an integrated experience across the DevOps lifecycle from development into production
  • Drive and own the product requirements process while working collaboratively with key stakeholders to prioritize and validate technology, features, product direction and strategy
  • Influence the Product Development and R&D teams while helping them better understand what to build and why
  • Collaborate with customers, sales, engineering and designers on fresh new concepts
  • Establish clear metrics and KPIs to continuously evaluate business performance and feature usability with a direct feedback loop into the product strategy
  • Develop a deep understanding of the market landscape and identify key areas of competitive differentiation and market disruption
  • Work side-by-side with product marketing on marketing collateral, pricing and positioning

Qualifications

  • A talent for spotting and seizing new market opportunities and translating technology into business value
  • A strategic thinker with a bias for action and producing incremental, visible signs of progress
  • Detail oriented and organized. You’re able to transmute various, conflicting inputs into a focused narrative that engineering can drive and deliver and sales can understand and communicate
  • Outstanding organizational skills to coordinate various creative, technical, and administrative projects across the organization
  • Experience owning a SaaS product line ideally in the enterprise networking or application security space with a good understanding of the Security and DevOps buyer personas
  • Experience in one or more of the following markets and technologies: application performance management, application security testing, distributed enterprise management systems, cloud
  • Strong customer empathy and relationship building
  • Demonstrated ability to distill and present research findings, market analysis and product requirements for both technical and non-technical audiences
  • Demonstrated strong, structured and data-driven problem-solving and prioritization skills for multi-dimensional problems
  • Demonstrated experience with Agile and Lean development practices
  • Excellent multi-channel communicator who is able to convey your thoughts succinctly and eloquently in person, at tradeshows, webinars, IM, through requirements and product collateral
  • A minimum of 5 years of experience in Product Management, Sales Engineering, Consulting, or other relevant business areas
  • Over 3 years of product management experience in security with a minimum of 1 year in SaaS based offerings
  • Bachelor's degree in engineering; MBA preferred

  • We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

What We Offer

  • Competitive compensation
  • Medical, dental, and vision benefits
  • 401 (k)
  • Flexible paid time off 
We are changing the world of software security. Do it with us.  
We believe in what we do and are passionate about helping our customers secure their business.
If you’re looking for a challenge and want to enjoy where you work, you’ll love Contrast Security.

Contrast Security is committed to a diverse and inclusive workplace. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles, and locations.

By submitting your application, you are providing Personal Information about yourself (cover letter, resume, email address, etc.) and hereby give your consent for Contrast Security, Inc. and/or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. If you are a resident of the European Economic Area or are applying for a position in the European Economic Area, Contrast’s Privacy Statement reflects our policies around compliance with the General Data Protection Regulation (“GDPR”) and your rights respective to GDPR as a California resident, you are entitled to certain rights under CCPA: The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.

#LI-132606351
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Product Manager
 
manager saas Oct 05
Quartzy is seeking a Product Manager to join us in our next phase of growth. In this role, you will be responsible for exploring new business opportunities, writing specs, coordinating with relevant stake holders, to owning big and small launches. You’ll be a central part of the company, working cross-functionally and with leadership. With a product that intersects between the SaaS and e-commerce space, it’s an exciting opportunity to to build something that will have a true impact on scientific research.

About you
You are a forward thinker who constantly thinks how to apply new technology to solve customers' problems. You have a collaborative mindset that helps align everyone together around central ideas. You ceaselessly endeavor to understand the root problems customers face before entertaining solutions. You understand business objectives and work to balance speed and quality in product development. Most of all, you are a builder and a problem solver at heart, and you seek to develop thoughtful solutions that will delight our customers. 

Why Quartzy
Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customers range from wine makers to top medical schools to cancer therapeutics companies, and we are humbled every day to be serving them. 

What you'll do

  • Deeply understand the challenges our customers face by conducting interviews and observing their behavior.
  • Uncover new business opportunities for us that solve true customer pain points
  • Develop products and features from the ideation stage through delivery and iteration
  • Help define the product roadmap and overall strategy
  • Enable high-quality, timely execution of product launches with cross-functional teams in a fast-paced environment
  • Define and analyze metrics to measure the success of products released

What we're looking for

  • Bachelors degree or higher
  • 5+ years SaaS product management experience
  • Experience leading and collaborating with cross-functional teams
  • Analytical mindset. You are comfortable diving into complex data sets to derive valuable business insights
  • “Roll up your sleeve” mentality - you are not afraid to get into the weeds

What we offer

  • A rich benefits package, which includes health, dental, vision, life insurance, 401(k) and more
  • An opportunity to make a true impact - both internally at the company and externally for our customers
  • Dynamic, transparent, and quirky company culture. Read more about it here!
Does that sound like you? We'd love to hear from you. 
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KX Operations Manager
manager ops crypto finance Oct 05
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

Kraken is changing the world. Like to join us?

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2018 to almost 1200 today and we have no intention of slowing down. 

Last year we raised capital at a $4 billion valuation and have been profitable since 2016. Not only that, Kraken has just become the first crypto company to be granted a banking license in the US. 

About the role

Our People team is called the Krakenite Experience (KX) team, and we aim to become a world leader in People Experience. We are now hiring a KX Operations Manager to join our diverse and forward‐thinking global company.  The KX Operations Manager will add value to Kraken by ensuring that the Krakenite Experience is world class from their first days as a Krakenite all the way through their entire Kraken lifecycle. The KX Operations Manager will have top level support to iterate on or build from scratch awe inspiring, best-in-class people programs and initiatives.

This is a great opportunity for an HR professional who has already thrived in creating the best‐in‐class people experiences in high‐growth organizations and who wants to get involved in an industry that is changing the world!

The KX Operations Manager will oversee, build, and coach a globally distributed team on the following core areas:
Performance Management 
Offboarding & Exit Interviews
Global Mobility Program 
Career Pathing
HR Investigations and Conflict Resolution
HR General Requests (i.e. HR ticketing system)
Krakenite Engagement 
Additional programs/policies/processes relating to the mid and end of the Krakenite life cycle
 

Responsibilities

  • Lead the adoption, communication, and coaching of managers & teams on the above core areas
  • Supervise, coach, and develop a globally distributed HR operations team 
  • Assist in driving the development and maintenance of HR policy and procedural documents 
  • Drive the Ops team to create in-depth analyses of feedback and outcomes that demonstrate a forward thinking, action oriented, and flexible approach to iterations
  • Provide expert level support to our Visa/Immigration needs and drive the development of a Mobility policy and program
  • Research, implement, and promote new or creative processes and policies regarding the mid and end of the Krakenite lifecycle
  • Conduct and  oversee investigations to ensure the successful resolution of Krakenite Relations issues in a timely, well-documented manner 
  • Maintain the highest level of integrity, professionalism, fairness, and confidentiality regarding HR personnel matters and job performance
  • Foster productive relationships with other departments (especially Legal, Finance, and Business Operations & Strategy) 
  • Provide proactive thought leadership on best practices when it comes to people systems and operations that enhance the overall Krakenite experience 
  • Ensure that in all things the Krakenite Experience is at the forefront

Requirements

  • 5+ years of international HR experience with at least 2 of the 5 years in a leadership role
  • Thorough knowledge of international employment-related laws, regulations, and compliance requirements
  • Experience managing mobility programs and supporting Visa/Immigration requirements and processes 
  • Proven experience in HR policy and procedural documentation development, drafting, and maintenance
  • Understanding of HRIS systems design, HR reporting, workflow, and auditing requirements 
  • Ability to manage multiple critical priorities/projects without losing attention to detail or a positive attitude
  • Completely at ease in an ever changing fast paced ambiguous environment
  • Extremely flexible, open-minded, and creative when it comes to developing and maintaining HR protocols
  • Relentlessly devoted to the ‘people experience’ in all things 
  • Excellent interpersonal, negotiation, and conflict resolution skills
  • Tech-savvy with an appreciation for privacy, security, “crypto values”, sound money, and can get along well with other Krakenites 

Nice to haves

  • Experience with Workday strongly preferred
  • Has personally used cryptocurrency
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us:
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Platform Accounting Manager
manager blockchain testing crypto finance Oct 05
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

About the role:

The Finance team at Kraken is a group of specialists charged with managing the firm’s liquidity, capital and risk, and providing the overall financial controls and reporting functions for executive decision making, compliance, and audit readiness. Our work contributes directly to Kraken’s success. The newly created Platform Data Analytics and Accounting office within the Finance organization will define our financial data requirements, systems, and processes across all Kraken products, services, geographies, and legal entities. 

As Kraken continues to expand the scope of services offered to our clients, the complexity of the exchange and the platform accounting function continues to evolve.  We are seeking a Platform Accounting Manager to partner with the existing Platform Accounting Manager to oversee all accounting and reporting activities related to the exchange platform, and develop sound accounting processes.  You will work closely with the leaders within Finance and other teams to plan, implement, improve, automate, test, and ensure the Platform Accounting team produces insightful data for management, improves the quality of our financial statements, and boosts our audit readiness.

What you'll do:

  • Join an elite Platform Accounting team to drive improvements and automation for all internal processes 
  • Refine the current processes, automate, strengthen controls for major and minor activities going through the exchange
  • Establish an exceptional Reconciliation team with strong internal controls to ensure all funding and trading transactions are accounted for and reconciled.
  • Contribute to the improvement of the real-time reconciliation tool and  maintain informative dashboards
  • Work with the Accounting team to prioritize projects and audit readiness tasks
  • Collaborate with the Data team to identify data and reporting needs for existing and new processes
  • Draft process documentations and policies related to platform accounting processes
  • Provide business requirements for new products and services (e.g. DeFi, new services, assets, geographies, or legal entities)
  • Provides specifications and mock-up reports to improve data completeness, usefulness and accuracy 
  • Oversee the accounting for the OTC activities
  • Communicate progress and challenges with management in a timeline manner and proactively suggest creative solutions and paths forward
  • Liaise with external auditors for platform accounting matters

Who you are:

  • Bachelor’s degree in Finance, Accounting or Management Information Systems; CPA in good standing status is required; 
  • 7+ years of relevant experience in an accounting manager role in the financial exchanges, financial services or fintech industries; or Big 4 advisory experience in audit readiness for similar industries 
  • Experience using SQL to set up queries in a data warehouse.
  • Strong passion for cryptocurrency, blockchain technology and DeFi.
  • Familiarity with the controls testing and other audit methodology
  • Ability to translate finance operational needs into technical data requirements
  • Expertise in leading or managing teams and change initiatives
  • Superior critical thinking, problem-solving and project management skills
  • Ability to communicate complex topics and influence others
  • Ability to establish strong working relationships across all functions and levels of management while managing competing priorities
  • Experience in global organizations is preferred

We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us:
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Enterprise Cloud Migrations Manager
 
cloud manager Oct 05
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

We are hiring Enterprise Cloud Migrations Manager for our team based in Bengaluru.

Experience
5+ years experience in a strategic customer-facing role within either support, enterprise customer success or migrations-specific departments
3+ years of project management experience.
Skills
Exceptional communication skills and ability to lead discussions with executive-level as well as technical audiences
Project management skills particularly with the ability to hold customers accountable for the next steps, create and review detailed project plans, and work effectively in an environment with shifting deadlines and dependencies.
Demonstrated ability to understand customer roadblocks and derive insights from customer interactions and use them to drive improvements in product & process.
Technical aptitude with a focus on abstract and technical reasoning and bug identification.
Proven ability to create and improve internal processes and policies, as well as create customer best practices based on trends and insights.

Preferred skills
Atlassian product experience with Jira, Jira Service Desk, Confluence, BitBucket, or Access.
Technical ability to navigate and solution complex discussions on various deployment/migration options across self-hosted, cloud, and hybrid deployment options
Experience in supporting customers using both On-Premise or Cloud software platforms; and
Experience in working with a channel of Solutions Partners.
Ability to establish vision and guide/ / lead other Atlassian teams (solution marketing, product

Responsibilities
Research and prioritize inbound customers based on their license profile and shared information, and work with internal teams to divvy up responsibilities and schedule handoffs.
You will serve as the POC for all things migration-related. As such you will:
Conduct discovery with customers to assess and understand their use case
Advise customers on how to plan/prepare for migrations from On-Premise to Cloud.
Review migration needs and any potential roadblocks to migrating and continue providing hands-on strategic support throughout the duration of the migration.
Liaise with multiple cross-functional teams, including but not limited to Customer Success Managers, Enterprise Advocates and Loyalty Advocates, Technical Support, Customer Programs, and Product during each migration, keeping the teams informed and accountable to the customer deadlines.
Serve as an escalation POC for any blockers, bugs as well as champion the customer needs with internal and external vendors and stakeholders.
Communicate customer trends and best practices to internal teams to drive improvements to documentation, tooling, product, and process.
Improve and develop internal processes and policies to improve customer experience and team efficiency.
Develop strategic recommendations for how to improve the migration experience for our customers.
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Product Manager - Banking
manager product manager testing crypto Oct 03
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

About the Role

This is a fully remote role, we will consider applicants based in North America, South America and Europe

Kraken is expanding its product team! This is an incredible opportunity to join a market leader in the hottest global industry. With growth rates and innovation opportunities not seen since the early internet days, Kraken is positioned to win. This role will be responsible for a critical aspect of the business and will play a significant role expanding Kraken’s business, while working alongside the brightest minds in the crypto industry. This position will be a cornerstone of the product team working with internal and external engineers and technologists, designers, business leadership, partners and customers.  We are building a product team of highly motivated self-starters who possess sound business acumen, make data-driven decisions, and clearly communicate their vision and plans to others. We are seeking people who are professional but know how to have fun too!

Overview

The Product Manager will be responsible for the implementation of banking capabilities under the SPDI banking charter issued to Kraken by the state of Wyoming. Work areas include bank transfers, on-boarding workflows, regulatory & compliance requirements, transaction monitoring, banking products, end-user experiences and of course cryptocurrencies. The ideal candidate is data-driven, process oriented, technically adept and has a proven track record of achievement in the Banking world.

Responsibilities include product expertise, the creation of product requirements, project schedules and supporting materials in partnership with design, content, technology and service teams. The product manager provides day-to-day cross-functional leadership to ensure the timely delivery of projects which meet established feature, usability, content and quality requirements.

The successful candidate should thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. The position requires interaction with a wide variety of internal stakeholders at various levels of the organization. Candidates must possess the ability and willingness to balance consumer needs with business priorities and articulate the rationale behind decisions. They must also have exceptional project management skills.

Responsibilities

  • Drive development and integration Kraken’s Banking System components
  • Maintain market and competitor insights across the banking and crypto industries
  • Work closely with client-facing personnel, compliance, legal and key stakeholders 
  • Plan relevant testing, rollouts and execution stages
  • Definition and on-going monitoring of relevant KPIs
  • Evangelize the power of analytics and experimentation in building a data-driven organization
  • Evaluate new product opportunities and bring forward proposals for improvement
  • Develop product documentation including specifications, wireframes, and process flows. 
  • Facilitate communication across all project phases and proactively alert management of changes to scope, timelines and resources 

Requirements

  • Knowledge and/or experience with US banking & CBS (Core Banking Systems)
  • Understanding of the banking regulatory landscape
  • Knowledge of the technical aspects of large scale banking systems
  • 3-5 years of relevant product management experience
  • Understanding of the cryptocurrency space
  • Expertise in data gathering and quantitative analysis
  • Solution oriented, highly-motivated and proactive self-starter 
  • Strong grasp of information architecture and user experience best practices 
  • Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail 
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities 
  • Deep understanding of project management principles and best practices 
  • Exceptional communication and presentation skills 
  • Prior crypto, trading, gaming, banking or risk relevant experience is required
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us:
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Project Manager, Channel Insights
 
manager Oct 02
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian’s Channel community is growing and so is Atlassian’s Partner Program. We are seeking a Channel Insights Specialist who will be responsible for driving the channel initiatives that generate customer and partner insights. These insights are a key component in delivering continuous improvement across our channel strategy.

This individual will be responsible for working across the organization to execute, translate, and communicate findings gathered from initiatives such as the Partner Experience Survey and the Partner Customer Satisfaction Survey, as well as, general partner feedback from additional outreach activities. Furthermore, the Channel Insights Specialist will own the scheduling, planning, and execution of the Partner Advisory Council (PAC) meetings, Atlassian’s global partner focus group and advisory board.

Responsibilities

  • Engage cross-functional teams to ensure the planning and execution of initiatives to defined timelines
  • Garner key insights and translate into efforts and projects to drive continuous improvement
  • Communicate results to key stakeholders and partners, and share next steps
  • Drive continuous improvement around reporting in an effort to deliver high value insights on multiple levels
  • Coordinate general research and partner feedback requests to drive efficiencies
  • Schedule and plan in-person and virtual PAC meetings driving topic selection and coordination of speakers from across the organization
  • Initiate check-ins and reviews with the individuals driving follow-on efforts and projects to ensure progress is being made and communicated

On your first day, we'll expect you to have:

  • A Bachelor's degree
  • 3+ years of experience with data analysis, data storytelling, turning data into insights and presenting to internal and/or external stakeholders
  • 3+ years of experience with project or program management and working cross-functionally
  • Strong stakeholder management skills and the ability to influence without authority
  • A desire to communicate through dashboards, reports, and charts to inform stakeholders
  • Excellent communication, organizational, analytical and interpersonal skills
  • You like to dream big, work collaboratively, and know how to have fun along the way

It's great, but not required if you have:

  • An understanding of Channel Partner business models and what roles Partners can play to help solution, sell, and add services with software products
  • Experience with Tableau
  • Familiarity of survey tools such as Qualtrics
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Strategic Sourcing Manager, Technology
 
manager cloud finance Oct 02
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

At Atlassian, we passionately play as a team, and are looking for a Senior Sourcing Manager who is equally as hardworking in establishing strategic relationships that can improve the value between Atlassian and our providers while delivering best-in-class procurement services. Are you interested in contributing significantly to the overall success of the company, helping build out a globally scalable procurement group, establishing sourcing strategies, and leading change? If so, we're just getting started.

In this role, you'll get to:

  • Identify, acquire consensus, and lead ground-breaking strategic sourcing initiatives, following a standard strategic sourcing methodology that maximizes Atlassian's value
  • Personally lead key initiatives, serving as the primary liaison between Legal, Finance, IT, Compliance, Contract Team, department business units, project managers and other key business partners in the end-to-end strategic sourcing process including category analysis, supplier selection, and contract negotiation
  • Lead the planning and launch of RFIs and RFPs
  • Establish positive relationships across the business units to ensure active and early participation in supplier related matters
  • Provide meticulous analysis of spend data and industry dynamics to identify, prioritize, and launch sourcing initiatives
  • Prepare and present category business cases
  • Identify process improvements to increase efficiencies and maximize spend opportunity
  • Contribute to implementation, planning, and change management of process improvement initiatives across Atlassian
  • Mentor other team members and business partners on procurement standard methodologies
  • Develop relationship management strategies by which suppliers are evaluated, selected and run in accordance with established guidelines and standard methodologies (RFI/RFP, Scorecards, Performance Metrics, issues/response processes, etc.)

On your first day, we'll expect you to have:

  • 7+ years of strategic sourcing experience in enterprise software, running indirect spend for multiple projects simultaneously
  • Proven success in sourcing, negotiating, and delivery of complex contracts, with an emphasis in software related purchases (SaaS, IaaS, and other hosting and cloud based services)
  • Extraordinary relationship building skills that include experience working with and influencing senior engineering, IT, and business leaders and supplier executives
  • Innovative problem solving and critical thinking skills, along with strong business insight and analytical capabilities with an ability to understand, translate, (and as needed) refine business cases for successful sourcing / vendor relationships
  • Expert negotiation skills in both financial and business matters, including commercial terms for strategic contracts
  • Strong communication including the ability to present business and technical issues, ideas, and recommendations clearly in verbal, written and presentation formats
  • A proven track record to work independently with strong teamwork, communication, and interpersonal skills
  • Project management and cross-functional team leadership
  • Expertise across the full lifecycle of strategic sourcing and corporate procurement activities including sourcing strategies, RFP development & analysis, supplier selection, contract negotiations, contract preparation, and review and analysis.
  • A clear ability to inspire change, handle issues, bring together disparate points of view, make decisions, gain agreement, and build consensus to deliver on objectives
  • Solid understanding of legal and technology related contract terms and conditions
  • A Bachelors degree in Computer Science, IT, Finance, Legal, or a related field
  • Demonstrated knowledge of procurement policies, processes, and tools. 

It's great, but not required, if you have:

  • Experience with an eProcurement solution, especially Coupa, is a big plus
  • ISM and PMP certification preferred
  • MegaCloud provider experience is preferred
This role is in the Atlassian Procurement Team which is part of the global finance and strategy department within the CFO organization. You would be joining a hardworking and collaborative global team that is always growing, learning, and adapting. The team has a strong partnership with the business with responsibility for planning, pricing and business insights.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Enterprise Sales Manager - Open Source Solutions
Percona  
manager c cloud Oct 02
This is a remote position that can be based anywhere in the United Kingdom.

Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

Percona is at an extraordinary period of time and we are looking to add an enterprise level sales representative (ESM) to our outstanding team.  We are specifically seeking someone with an established network within Germany, Austria and Switzerland. This role is made for someone that has a successful track record in new business development within large enterprise accounts. 

What You Will Do
The Enterprise Sales Manager’s primary goal is to consistently help us add net new Global 2000 accounts as well as grow our current client base into larger accounts.  We believe in value, having a process, owning a sales methodology and overall creating a great positive work environment that achieves very high results. You have the freedom to work remotely from your home office anywhere within Germany or Switzerland (preferably close to an airport).  You will travel at least once a month to customer meetings, industry meet-ups and related conferences (more if you like or if needed for prospective client needs).  Aside from quota achievement, the winning candidate will become a part of a close and collaborative global team which would include inside sales, marketing, sales engineering and colleagues from all other Percona departments and divisions.

You Have These Strengths

  • You have a hunter's mentality - big deals endlessly excite you 
  • You will prepare, you will have a sales process and you will put yourself in a position to land as many big accounts as possible
  • Independent and solution driven
  • You know how to take initiative and you have a natural sense of urgency
  • Persuasive - you know how to seal the deal
  • Successful relationships with C level executives
  • Networking meaning creating and maintaining quality long lasting trusting relationships 
  • Enjoy collaboration and problem solving

Your Experience

  • Impeccable English skills both verbal and written
  • Naturally ambitious and loves closing new business
  • 8+ years of experience in technology sales
  • Track record in achievement of quotas
  • Knowledge of Open Source Software marketplace preferred
  • Experience selling into Global 2000 accounts companies
  • Solution selling experiences and mindset
  • Comfortable with travel and customer facing opportunities
  • Customer centric focus
  • Experience or interest in agile quick growth companies
  • Leadership and mentoring with peers and team
  • Enjoys a global team environment

What's In It For You

  • Competitive base salary and commission structure
  • Uncapped commission; accelerator opportunities
  • Representing an expert level open source services company  
 
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Customer Success Manager - Data Center
 
manager devops Oct 01
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Do you love working with customers to help them embrace new products? Are you confident on the phone and experienced in communicating with a technical audience? Are you creative and determined in identifying the root cause of problems or opportunities? If so, then this could be exactly what you're looking for .... please read on!

We are searching for a candidate who has experience working with Enterprise DevOps or IT teams, the aim to become a subject matter expert in our Data Center products and an unquenchable level of curiosity. You'll apply those tools to better understand our customers, help solve their problems, accelerate their growth and return insights to the business that contribute to customer experience improvements at scale.

The first order of business will be to ramp up on the latest and greatest features, best practices, and watch-outs for new Data Center implementations. Next, you'll be given a customer pipeline and equipped with team processes and support to work directly with Enterprise-level customers. Finally, once you're in the swing of helping our customers reach their desired outcomes with Data Center, you'll participate in identifying and executing strategic projects such as delivering customer intelligence to other teams, improving operational efficiency, or building new best practices. 

On your first day, we'll expect you to have:

  • Experience working with and building strong relationships with Enterprise customers
  • Experience helping an organisation adopt an Atlassian product or one of similar complexity
  • Customer interview skills and curiosity with proven ability to dig deep into root causes and perspective of which solutions to offer and own through completion
  • Proven ability to take customer insights from the field to inspire changes within the business
  • Analytical skills to identify and articulate themes from customer data
  • Adaptable communication skills to work effectively with a variety of customers and internal partner teams
  • Experience working on cross-functional projects
  • Comfort in navigating a large organization
  • Confidence and motivation to creatively problem solve
  • Ability to thrive in a geo-distributed work environment

It's great, but not required if you have:

  • Atlassian product experience with Jira, Jira Service Desk, Confluence, BitBucket, or Crowd
  • Salesforce experience
  • Project management skills 
More about our team:

Atlassian Customer Success partners with our customers to help them achieve their goals with our products through engagement during the critical early phases of onboarding and adoption. Mitigating risk when customers encounter obstacles on their journey, evangelizing best practices and delivering insights to the business are at the heart of what we do. The Data Center-focused segment of our team works with Enterprise customers deploying new DC licenses through a combination of high-touch and smart-touch outreach. 

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.
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Digital Marketing Manager
manager marketing manager saas testing ops Sep 30
We're looking for a Digital Marketing Manager to join our team. This person will help to develop and own our digital marketing strategy to support awareness and demand generation objectives to deliver qualified opportunities to our sales pipeline.  Digital campaigns are a critical channel for the company as we continue to pioneer the category of feature management.

LaunchDarkly is a rapidly growing software company with a strong mission and vision carried out by a talented and diverse team of employees. Our goal is to help teams build better software, faster.

Software powers the world and LaunchDarkly empowers all teams to deliver and control their software.

Responsibilities:

  • Own the strategy and execution of all digital channels to drive growth and revenue.
  • Manage our vendors for Paid Search, Paid Social, Display, and other third-party advertisers.
  • Define key performance indicators (KPIs) by channel, drive pipeline, and measure growth to ensure the success of ongoing integrated campaigns.
  • Develop multi-touch, omnichannel strategies for targeted audiences defined by various criteria (sales segment, region, industry, etc.) to engage prospects and move them through the funnel.
  • Drive leads, opportunities, and pipeline for Enterprise, Mid-Market, SMB, and Self-Serve segments.
  • Provide reporting on how each channel, campaign, and creative is performing.
  • Implement cross-channel testing methodologies to maximize investments and drive additional pipeline. Share findings with the team and improve the demand creation process.
  • Innovate with new design and copy concepts to test across channels and platforms that align with LaunchDarkly’s brand, positioning, and messaging.
  • Execute integrated, cross-channel campaigns with creative approaches to brand awareness, lead acquisition, and retargeting.
  • Project manage landing page development by partnering closely with key stakeholders.
  • Develop cross-functional partnerships with Corporate Marketing, Product Marketing, Design, Field Marketing, Rev Ops, SDRs, and Sales Leadership.

Basic Qualifications:

  • 4+ years of digital marketing or demand generation, preferably in B2B SaaS environment.
  • Experience managing paid advertising budgets (minimum of $1M a year, but preferably more) to meet lead, opportunity, and/or pipeline goals.
  • Proven track record of demonstrating positive ROI from paid advertising budgets all the way to closed-won revenue.
  • Experience tracking and reporting on ROAS as a key metric.
  • Strong Salesforce acumen.
  • Strong understanding of Marketing Automation.
  • Proficiency in analytical insights and reporting.
  • Creative thinker willing to test big ideas and apply learnings to future campaigns.
  • Team player that’s ready to get the job done.

Preferred Qualifications:

  • Experience with Metadata.io is a plus.
  • Experience with Marketo is a plus.
  • Experience with Domo is a plus.
  • Forecasting experience is a plus!
About LaunchDarkly:
LaunchDarkly is a Feature Management Platform that serves hundreds of billions of feature flags daily to help software teams build better software, faster. Feature flagging is an industry standard methodology of wrapping a new or risky section of code or infrastructure change with a flag. Each flag can easily be turned off independent of code deployment (aka "dark launching"). LaunchDarkly has SDKs for all major web and mobile platforms. We are building a diverse team so that we can offer robust products and services. Our team culture is dynamic, friendly, and supportive. Our headquarters are in Oakland.

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. 

We've partnered with KeyValues to help demonstrate the amazing culture we've built here at LaunchDarkly, find more info at https://www.keyvalues.com/launchdarkly
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Digital Marketing Manager
manager marketing manager saas testing ops Sep 30
We're looking for a Digital Marketing Manager to join our team. This person will help to develop and own our digital marketing strategy to support awareness and demand generation objectives to deliver qualified opportunities to our sales pipeline.  Digital campaigns are a critical channel for the company as we continue to pioneer the category of feature management.

LaunchDarkly is a rapidly growing software company with a strong mission and vision carried out by a talented and diverse team of employees. Our goal is to help teams build better software, faster.

Software powers the world and LaunchDarkly empowers all teams to deliver and control their software.

Responsibilities:

  • Own the strategy and execution of all digital channels to drive growth and revenue.
  • Manage our vendors for Paid Search, Paid Social, Display, and other third-party advertisers.
  • Define key performance indicators (KPIs) by channel, drive pipeline, and measure growth to ensure the success of ongoing integrated campaigns.
  • Develop multi-touch, omnichannel strategies for targeted audiences defined by various criteria (sales segment, region, industry, etc.) to engage prospects and move them through the funnel.
  • Drive leads, opportunities, and pipeline for Enterprise, Mid-Market, SMB, and Self-Serve segments.
  • Provide reporting on how each channel, campaign, and creative is performing.
  • Implement cross-channel testing methodologies to maximize investments and drive additional pipeline. Share findings with the team and improve the demand creation process.
  • Innovate with new design and copy concepts to test across channels and platforms that align with LaunchDarkly’s brand, positioning, and messaging.
  • Execute integrated, cross-channel campaigns with creative approaches to brand awareness, lead acquisition, and retargeting.
  • Project manage landing page development by partnering closely with key stakeholders.
  • Develop cross-functional partnerships with Corporate Marketing, Product Marketing, Design, Field Marketing, Rev Ops, SDRs, and Sales Leadership.

Basic Qualifications:

  • 4+ years of digital marketing or demand generation, preferably in B2B SaaS environment.
  • Experience managing paid advertising budgets (minimum of $1M a year, but preferably more) to meet lead, opportunity, and/or pipeline goals.
  • Proven track record of demonstrating positive ROI from paid advertising budgets all the way to closed-won revenue.
  • Experience tracking and reporting on ROAS as a key metric.
  • Strong Salesforce acumen.
  • Strong understanding of Marketing Automation.
  • Proficiency in analytical insights and reporting.
  • Creative thinker willing to test big ideas and apply learnings to future campaigns.
  • Team player that’s ready to get the job done.

Preferred Qualifications:

  • Experience with Metadata.io is a plus.
  • Experience with Marketo is a plus.
  • Experience with Domo is a plus.
  • Forecasting experience is a plus!
About LaunchDarkly:
LaunchDarkly is a Feature Management Platform that serves hundreds of billions of feature flags daily to help software teams build better software, faster. Feature flagging is an industry standard methodology of wrapping a new or risky section of code or infrastructure change with a flag. Each flag can easily be turned off independent of code deployment (aka "dark launching"). LaunchDarkly has SDKs for all major web and mobile platforms. We are building a diverse team so that we can offer robust products and services. Our team culture is dynamic, friendly, and supportive. Our headquarters are in Oakland.

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. 

We've partnered with KeyValues to help demonstrate the amazing culture we've built here at LaunchDarkly, find more info at https://www.keyvalues.com/launchdarkly
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Senior Manager, Monetization Strategy and Operations
 
senior manager saas finance Sep 30
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian is seeking a Senior Manager of Strategy and Business Operations to lead product monetization initiatives inclusive of packaging, pricing, feature tiering, and long-term business strategy to power revenue growth across new and existing products. This role will give you the opportunity to partner with executives to define critical strategy, develop personally and professionally at a rapid pace, and work within a collaborative team with a high bar for quality.

At Atlassian, the Strategy & Business Operations team is a high impact and visible team that works closely with executive leaders across the company. You’ll own projects from inception to execution and delivery, ensuring that the packaging and pricing proposals you develop are positioned to drive growth. You will also be instrumental in framing Atlassian’s long term monetization strategy.

In this role, you'll get to

  • Formulate and present critical packaging and pricing recommendations to the executive team
  • Transform findings into meaningful recommendations, and work closely with cross functional teams to execute on the recommendations
  • Seek opportunities by having your pulse on the business and inspire change by working closely with cross-functional partners across analytics, finance, product, marketing, and sales
  • Drive customer and competitive research to help advise packaging and pricing decisions
  • Build high level financial models to develop insights and drive recommendations

On the first day, we'll expect you to have

  • Have 8 + years of proven experience in strategy, consulting, product management, growth or investment banking
  • Be comfortable with ambiguity, and able to both delve into the details and engage meaningfully on higher level strategy
  • Have an analytical focus. You drive to support decisions with data, and ability to make data digestible to diverse audiences
  • Have strong proficiency in Excel and quantitative modeling
  • Be a self-starter and be able to drive work from idea, to analysis, to recommendation and, at times, to implementation
  • Demonstrate strong executive presence
  • Have an understanding of SaaS business models and of enterprise sales

It's great, but not required, if you have

  • Experience in crafting and executing marketing and customer research via quantitative methods and experiments
  • Experience with experience using SQL. Knowledge of BI tools and technologies (e.g. Tableau)
More about our team

The Strategy & Business Operations team is a hardworking and collaborative team with a unique mix of backgrounds from the technology, consulting and financial services industries. Our responsibilities include driving strategy and growth through monetization, pricing/packaging, and other go-to-market initiatives, as well as leading the ongoing business operations that support this growth. We encourage decision-making at every level and highly value a forward-thinking approach and organizational transparency. We work closely with leadership across multiple other functions including marketing, analytics, finance, sales, product, and more to support the company’s continued growth. You'll join a team that is not only intelligent, motivated, and passionate about Atlassian's products and customers, but also fun to work with.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Account Manager
manager saas Sep 30
SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed and supported. In simple terms, we help companies work as one. 

Joining SocialChorus means joining a movement to connect every worker. This movement has taken root and is evident in our world-class customer base and their millions of employees worldwide. Now we need your help. Ready to make a difference in the world?

We are currently seeking an experienced Account Manager to manage a book of business within our current customer base. The Account Manager will own the overall account plan for each client working closely with our Client Strategy and Success team to drive customer expansion and retention and be measured by a renewal and upsell quota.

Responsibilities

  • Own and manage account plans for  a portfolio of existing customers
  • Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
  • Acquire and maintain a strong product and use case knowledge for the SocialChorus platform
  • Prospect for new stakeholders and use case expansion within your customer base. 
  • Sell the SocialChorus vision to existing and new stakeholders through product demonstrations and ongoing stakeholder meetings
  • Work collaboratively with the CS&S team to assure customers are reaching their business objectives, have solid account plans, and are seeing the value with SocialChorus
  • Identify upsell opportunities through customer interactions, participation in regular customer, CSM meetings and EBRs, etc
  • Own and execute our renewal and upsell playbooks
  • Negotiate contracts to maximize growth and ARR
  • Develop and execute on account plans (in collaboration with CS&S) to deliver maximum revenue potential
  • Create and deliver accurate forecasts
  • Exceed quarterly and annual revenue targets

Qualifications

  • Bachelors degree or equivalent experience
  • Required Skills/Experience: 2-3 years of sales experience selling B2B SaaS technology into Enterprise accounts
  • Skilled at negotiating contracts with line-of-business, senior management, C-level executives, and procurement Ability to work in a rapidly expanding and changing environment
  • Teamwork and good communication skills a must
Why SocialChorus?  Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome. 

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.  

Come for the challenges, come for the people, and the unlimited PTO, health benefits, 401k plan, casual and friendly environment, and a leadership team who truly believes in your growth both professionally and personally will keep you here.
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Engineering Manager - Cloud Foundations Disaster Recovery team
 
cloud manager engineering manager testing devops Sep 30
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Do you appreciate the nuances in testing RPO and RTO or what the differences are between reliability and recoverability for cloud services? Would you like to work with teams to improve their recoverability and help build disaster recovery functionality for Atlassian’s internal PaaS? Come join us!

Atlassian is looking for engineers to build a new team that will set the standard for disaster recovery across the company. Atlassian’s Cloud Foundations organisation builds and runs Atlassian’s PaaS and as a member of the Cloud Foundations Disaster Recovery team you will work with service teams throughout the company to help them improve the recovery capabilities of their products. You will also work with other platform teams to build functionality that will improve DR for all services running on the platform.

In a typical work week, you will collaborate with engineers, product managers, and leaders to help define Atlassian’s DR standard and help influence the roadmap of our products by helping them align to that standard. You will also act as a feedback mechanism for the PaaS and help develop the DR functionality for Cloud Foundation's offerings.
Success is this role will be measured not by the individual features you develop, but by the uniform uplift of recoverability for all products and helping service teams align to a high standard of DR for their products.

As the engineering manager for the Cloud Foundations Disaster Recovery team, you will help Atlassian's engineering teams improve the recoverability of their applications, so that we can help our customers build what's next. Here, you'll collaborate with experienced and curious engineers to set the standards for DR and help engineering teams around the company meet those standards. You'll be responsible for building effective teams, empowering them to achieve their goals, and putting those goals into broader context. Your greatest responsibility will be looking after the individuals reporting to you, coaching and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

On your first day, we'll expect you to have:

  • Proven experience in engineering management following Agile development processes and leading a high performing development or systems engineering team
  • Employee performance & growth management experience
  • Extensive project management and cross team coordination experience
  • Demonstrated experience defining and implementing disaster recovery strategies
  • Working well within a multi-functional team, and a willingness to mentor engineers via design reviews, code reviews, etc and can also collaborate effectively on ideas and designs with some of the best architects and developers in Atlassian
  • Ability to communicate strategy, plans, and status at all levels of the Cloud Foundations organization
  • A bias towards action
  • Ability to drive technical excellence, pushing innovation and quality
  • Strong interpersonal and communication skills
  • Experience with DevOps practices and hands on with operational excellence
  • Comfortable with operating in an environment of experimentation and continuous learning

It's great if you have experience with:

  • Experience with large scale distributed systems
  • Experience with microservices
  • AWS
More about the PaaS team:

At Atlassian, we build with our customers in mind. On the PaaS team, our customers are other Atlassians. That means that our team designs and supports core components that provide building blocks for running services, as well as infrastructure to ensure service owners can get the insights they need.

We get to collaborate with teams across Atlassian to understand their needs and greatest sources of pain, and help them get the most out of PaaS. That spans the gamut from design consultation and mentoring to facilitating internal workshops. The most successful members of our team successfully strike the right balance between setting good operational guidelines and helping developers be more efficient and innovative.

Because of our team's global nature, we feel comfortable working remotely from our teammates, and share the load when responding to incidents. Part of that global, rapid response involves a 24/7 on-call rotation.

Atlassian. Powered by You.

We believe that the contributions of all Atlassians drives our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience and never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.
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Senior Manager, Data Science - Growth
 
data science senior manager cloud Sep 29
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

We are looking for a world-class analytics leader to join our Analytics & Data Science leadership team in our Mountain View office. This role will partner closely with our Growth team and manage a team of growth data scientists.

Do you love working on a fast paced team and using data as a guide? If so, the Growth team is your ideal team. Their mission: find and act on opportunities to give our users even more value across Atlassian’s ever growing product suite. The team has an established culture of experimentation, and they need a trusted partner like you to take their test & learn culture to the next level.

You're a great fit for this role if you are experienced in developing trusted relationships with product executives, communicate analyses with ease, influence product roadmaps, and are passionate about leading, mentoring, and developing a team in a dynamic environment

On the first day, we'll expect you to have

  • 10+ years of relevant experience using data to build products at industry-leading companies
  • 3+ years of people mentoring and people management experience
  • Undergraduate degree in a quantitative subject (e.g. Mathematics, Statistics, Engineering, Actuarial Science)
  • Passion for products, and about product analytics as a craft
  • Deep experience in using experimentation to drive product strategy and decisions. Keen interest in existing and emerging best practices in this space
  • A history of strong partnership with engineering teams and deep understanding of data creation processes
  • Excellent written & verbal communication skills. Mastery of distilling complex analyses into a compelling narrative and a set of actions for non-technical and executive audiences.
  • A solid sense of accountability & self-drive. Track record of setting own goals and delivering on them.
  • A knack for bringing the best out of your team. Experienced balancing team goals with individual development to create a happy and high performing team.
  • Expertise in SQL and proficiency in another data programming language (Python, R, etc.)

It's great, but not required, if you have

  • A solid foundation in statistics of experimentation, in both theoretical and practical (business) applications
  • Experience in both enterprise (or B2B) as well as consumer (or B2C) environments
  • Experience on Growth teams and with build-measure-learn development cycles
  • An active member of the analytics community
  • MS, MBA or PhD degree in a relevant topic
More about our team

The Growth & Core Data Science team is passionate about making our customers successful, starting with an intimate understanding of their product portfolio and user behavior. We are responsible for guiding Atlassian through a multi-year initiative to build and promote growth across our Cloud products to meet the needs all customers and prospects. Critically, we collaborate with a wide range of teams in Atlassian to ultimately drive action and make customers widely successful with our products.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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