Remote Manager Jobs

Yesterday

Software Engineering Manager, Customer Success and Billing
Auth0  
manager engineering manager c mongodb Feb 26
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

We’re growing fast here at Auth0 and are looking for experienced Engineering Managers to lead and grow some of our Engineering teams. This is a full time manager role overseeing the growth of our highly productive teams of smart and engaged engineers. Successful candidates will be located within GMT -8 to GMT -3.

Auth0 has been remote friendly since inception and embraces a remote work style. Managers, Directors, VP’s, and C level execs work remote and we have the tools and resources in-place to ensure success. Not only are we looking for a talented Engineering Manager, we are looking for someone who will contribute to our culture.

We are open about technology choices and like to contribute to OSS projects. Our current stack focuses on Node, ElasticSearch, MongoDB, Postgres, and React, but we like to focus on picking the right tools for the job.

What will you be doing:

  • Work with other teams both within the Engineering organization and outside of it, in order to get a better understanding of customer needs and the impact of work the team does.
  • Have the opportunity to gain a great understanding and context about how Auth0 works and learn more about security protocols and how to build reliable, highly available systems.
  • Crafting and implementing features and bug fixes for the product/services the specific team owns.
  • Providing context so team members can perform specific tasks.
  • Help people on the team grow professionally ensuring everyone's voice is heard and a wide range of people can be successful.
  • Tie every piece of work back to the company mission and its business value.
  • Hire great coworkers to join the team.

You might be a good fit if you:

  • Have experience leading a technical team and are good at coaching teammates in all phases of their career.
  • Know when to let the team figure things out on their own and also have the necessary context and skills to help them out and be hands on.
  • Know how to focus teams to achieve their goals.
  • Have a technical background and can help a team evaluate trade-offs during development.
  • Enjoy working in an iterative development environment.
  • Can add value to a conversation even when you are not familiar with the entire context.
  • Work well with technical and non-technical people to deliver high-value results.
  • Like to lead by example.
  • Are a great communicator.

Bonus points for:

  • Experience with Node.js.
  • Experience building systems highly reliable, scalable systems.
  • Experience working on Identity and Access Management software and concepts.
  • We do not expect you to be an expert in all of the above, only that you can learn the less familiar fast.

Preferred Locations:

  • #AR
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case. We like to think that we are helping make the internet safer.  

We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

Join us on this journey to make developers more productive while making the internet safer!
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Renewal Account Manager
manager account manager saas Feb 26
 
Contrast Security, Inc. is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate analysis and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has intelligent agents that work actively inside applications to prevent data breaches, defeat hackers and secure the entire enterprise from development, to operations, to production.

The Renewal Account Manager is responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers.  In this role, you will own, drive and manage the renewal process, which will include working with customers, partners, resellers as well as Contrast sales and customer success personnel.  The successful candidate will have sound sales experience, strong negotiation expertise, combined with strong interpersonal and organizational skills.    

Role Responsibilities

  • Drive the renewals process in collaboration with the account team to preserve and improve customer contracts and relationships
  • Actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
  • Maintain and report an accurate weekly forecast of renewal bookings for your assigned accounts
  • Negotiate and execute renewal contracts (in partnership with legal) that align to customer goals
  • Identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
  • Communicate risk, develop resolution strategies, escalating wherever appropriate
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
  • Be accountable for maintaining accurate customer renewal records including licenses, software expiration dates, customer contact information 
  • Prepare renewal proposals and quotes 
  • Process all renewal activities for your assigned accounts, ensuring timely and accurate renewals are in place for all expiring contracts 
  • Work with customers to resolve any issues which may be preventing them from maintaining a relationship with Contrast 
  • Effectively communicate company messages, value propositions, etc. verbally and in writing 
  • Collaborate with departments across the organization to advocate for the customer and work together to resolve any issues 
  • Uncover accounts which may be at risk and develop plans to mitigate it 
  • Recognize trends to help develop programs which maximize retention 

About You

  • Bachelor’s Degree required (or combo of education and experience)
  • Quota Carrying experience (e.g., Renewals, Enterprise Sales, Account Management), preferably in a SaaS organization
  • Discovery, negotiation and closing skills
  • Superb customer service skills are required
  • Experience handling a pipeline and closing large contracts
  • Ability to uncover procurement contacts, processes and timelines
  • Work with creative, problem solving mindset
  • Self-motivated, proactive, energetic team player
  • Takes an active interest in increasing customer happiness and deepening customer relationships
  • Extraordinary time and process management skills, ensuring nothing slips through the cracks
  • Ability to work with multiple dynamic teams in a fast-paced environment

We Offer

  • Competitive compensation
  • In-office lunches
  • Medical, dental, vision benefits
  • 401(k)
  • Flexible paid time off
We are changing the world of software security. Do it with us.  
 
We believe in what we do and are passionate about helping our customers secure their business. We work hard, and we have fun doing it.
 
Solve the impossible. Easy = boring. If you’re looking for a fun work environment and like a challenge, you’ll love Contrast Security.
 
By submitting your application, you are providing Personal Information about yourself (cover letter, resume, email address, etc.)and hereby give your consent for Contrast Security, Inc. and/ or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. If you are a resident of the European Economic Area or are applying for a position in the European Economic Area, Contrast’s Privacy Statement reflects our policies around compliance with the General Data Protection Regulation (“GDPR”) and your rights respective to GDPR. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles and locations.
 
The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.
 
We also collect Personal Information in connection with your application for benefits. In addition to the above, Personal Information also identifies those on behalf of whom you apply for benefits. During your application for benefits, the categories of Personal Information that we collect include name, government-issued identification number(s), email address, mailing address, emergency contact information, and demographic information. We collect and use those categories of Personal Information for administering the benefits for which you are applying and ensuring compliance with applicable legal requirements and Contrast policies.
As a California resident, you are entitled to certain rights under CCPA: 

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Last Week

People Operations Manager
manager Feb 21
Who We Are:

At Flockjay, we are here to empower upward mobility through education and access. Our goal is to create pathways to future-proof careers for people from non-traditional and underrepresented backgrounds. We have an experienced team from companies like Intercom, Dropbox, and Teach for America, and have raised capital from the best investors in the industry, including Y Combinator, Serena Williams, and Lightspeed Ventures.

Tomorrow's companies will be defined by how they invest in people. Our team is small and growing - join us and make a meaningful impact. Let’s build a generational company together.


Who You Are:

As Flockjay’s People Operations Manager, you will be responsible for developing and maintaining an environment where individuals and the organization can thrive as we continue to grow & scale. The People Operations/Human Resources function is one that will support and align with the organization’s business goals, objectives, and strategies while also honoring each individual’s contribution to and journey at Flockjay.

This opportunity is unique as it requires someone who can thrive in both execution and strategy. This includes rolling up your sleeves to ensure every team member at Flockjay is supported, while also zooming out to start building our longer-term people strategy.

You will report directly to our Founder/CEO and interact closely with members of all teams while helping to define and advance our Mission- and Core Values-driven culture.

What You’ll Do:

  • Create scalable, cohesive People Operations strategy + infrastructure that is tailored to employees at all levels both in our SF office and those working remotely
  • Oversee the build out benefit offerings and lead annual open enrollment for all employees, including: health insurance, wellness and engagement initiatives, and other rewards programs that are competitive and comprehensive
  • Roll out an employee performance management & evaluation process
  • Manage Payroll for all Flockjay employee & contractors
  • Regularly seek both formal and informal feedback from all teams in order to improve employee engagement and employee performance
  • Develop and roll out effective Learning & Development opportunities for all employees
  • Partner with our Recruiter and Hiring Managers to ensure strong employee orientation and onboarding process
  • Review current compensation strategy and make a recommendation for philosophy and practices, based on competitive market
  • Provide input on all employee experience related programs across all employee populations, including exempt and non-exempt
  • Manage immigration and visa processes to ensure compliance
  • Creatively oversee and manage employee events
  • Identify additional areas and create roadmaps for analysis, discussion, and implementation as needed

What You'll Bring:

  • 3+ years of HR experience, ideally with an early-stage, mission-driven startup
  • Passion for building more diverse and inclusive environments
  • Solid knowledge in all areas of HR and employment law, including SF & greater the Bay Area
  • Proven project and change management skills
  • Ability to work both collaboratively and independently
  • Self-starter with compelling written/verbal communication and active listening skills
  • Bachelor’s degree or higher preferred
  • PHR or SPHR certification a bonus

What You'll Get:

  • Getting in on the ground floor of an innovative mission-first, people-first company where you'll have the support to pursue your passions
  • Competitive salary
  • Meaningful equity in a well-funded startup experiencing hyper-growth
  • Health and dental insurance
  • Monthly health and wellness stipend
  • Company-provided lunches 3 days per week, team breakfast once a week, and a kitchen fully-stocked with snacks, drinks, and breakfast staples
  • Flexible, uncapped paid time off, in addition to company-wide holidays
  • Work from home (remote) and in-office flexibility
  • Fully equipped workstation
  • Dog-friendly office in downtown SF steps from BART & Muni
Diversity, Inclusion, and Belonging at Flockjay

We believe diversity is strength & difference is a teacher. We know we'll do our best and most impactful work when we feel we're represented and we belong. We strive to provide the support required to create a safe, positive environment.

We're proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We believe organizations must build diversity, inclusion, and belonging into their DNA. Those that do so will build better products, provide better services, and be positive forces in the world.
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Marketing Manager - International Growth
Binance  
manager marketing manager blockchain finance Feb 21
Please note, all positions at Binance require relevant experience. Applications without required experience will not be considered.

Binance is the no. 1 crypto-currency exchange in the world.
Are you looking to be a part of one of the most influential companies in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Responsibilities:

  • Drive Binance P2P user growth from global markets by developing and performing marketing strategies;
  • Conduct market research and regularly deliver user feedback to the product team
  • Create and localize content in various formats to promote Binance P2P platform and educate users on how to use Binance P2P  
  • Liaise with media, influencers, and analysts to drive marketing camaigns

Requirements:

  • At least two years of marketing experiences, preferably post experience in tech companies or advertising agencies
  • Multilingual ability with native level proficiency in language preferably either Vietnamese, Spanish, Russian, Polish or Turkish and at least business level proficiency in English;
  • Strong communication skills, able to communicate with cross-functional teams including product, technology, and operation;
  • Fast learner, hard worker and team player.
Conditions
• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire
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Engineering Lead / Manager
Impala  
rest javascript react-js mongodb manager Feb 21

Hello!

Thanks for taking a look at the job description for a remote Engineering Lead / Manager at Impala. We felt a little bit impersonal just throwing you right in there with words like “revolutionizing” and “disrupting”.

As such, we want you to know that the person that wrote this job description apologises in advance for any clichés, tropes or sudden-insecurity-driven-panic-attacks that you might find in the description below.

What is Impala now?

Impala makes building travel software incredibly easy. We provide hotels with a powerful data management platform that makes connecting to software, hardware and room distributors extremely easy. Think Twilio for Travel.

We launched in January 2019 and since then have grown at - quite frankly - a ridiculous old clip. Our technology is already installed in hundreds of hotels worldwide, on six continents and categorises more than 1 billion data points.

We are a growing team of exceptional people split across engineering, product and commercial that have built a fantastic community.

Where is Impala going?

We’re supported by some of the best investors in the business, the early stage backers behind Deliveroo, PillPack, SecretEscapes, Zoopla, Trivago and more. They’re on board because of our vision - revolutionizing a $1.6 trillion dollar market that’s been out-of-date for 20 years.

Within the next two years, 25% of hotel bookings worldwide will flow through Impala technology and the product that we’re building will support the entire ecosystem of travel technology (we already have over a thousand companies signed up).

Anyone travelling anywhere will interact with products powered by Impala and to achieve this we’re growing the team to 50 people within the next year. So now is the most exciting time to be joining Impala as we go through a large push to scale up!

A brief overview of what you will be doing here:

  • As an engineering manager and team lead, you will be accountable for the effectiveness of your team and personal development of the developers
  • You will be technical and hands-on, a key technology leader in team. You will share responsibility for the security, reliability and quality of a set of services. 
  • You will Ideate, develop and iterate new features alongside a product manager, enabling our technology partners to add value to hotels and travellers 
  • You will work directly with internal stakeholders, part and parcel of working in an autonomous, metric-driven development team

You should join us if:

  • You have experience leading a development team, and managing or mentoring others 
  • You feel comfortable working closely with product owners, designers and other stakeholders
  • You are extremely collaborative, Impala’s engineering team is not political, everyone has great ideas and should be open to input. We have no space for brilliant jerks. 
  • You are passionate about customer experience and building high-quality maintainable software that looks and works fantastically.

Where will you work?

This is a remote position (all of our engineering team and some of our other staff members are distributed). This means you can work from anywhere +/- 2 Hours of London, timezone wise (and less than a 3 hour flight). As part of that:

  • We offer an office stipend (you can furnish a home office or choose a coworking space near you).
  • We give you an additional significant start-up equipment budget for things like monitors, keyboards, headphones etc.
  • You’ll travel once a quarter to meet the rest of the engineering team somewhere in Europe.
  • You’ll have a budget to travel to team socials if you’d like to meet everyone in person more frequently.

Please note, we only accept candidates in Western Europe because of timezone and travel time differences. We make no exceptions (we don’t have time to!).

What you will get in return?

  • We’re in the top 14% of companies in the UK for holiday that we offer, at 36 days.
  • We also offer Impalans one Unsick day per year.
  • Impala believes that great people should be able to focus on developing mastery of their skills, even if they don’t want to manage people. Here you’ll be able to access 3.5x the average annual raise, even staying in the same role
  • We invest in your development and will support you to realise your potential.
  • We offer all engineers a Weekly Recess Hour. This is an hour to take off and step out from work and invest in You Time! Lawn mow, yoga, walk or movie anyone?
  • We offer an extended lunch break option, meaning you can take an extra hour lunch break, and we trust you to make up for it later in the day.
  • We offer a stipend to set up your ideal place of work. You can choose between the option of £150 per month to build out your home office, or we’ll pay for your membership at a coworking space near you up to £350.
  • In addition, we give you a special Personalised Workspace Equipment budget for things like monitors, keyboards, headphones or desk chairs.
  • You’ll travel once a quarter to meet the rest of the team in an engineer colocation week, somewhere in Europe.
  • You’ll have a Social Budget to travel to/from & stay in London for a night, for our monthly Impala Social.
  • We’ll organise socials around your area with other remote workers.
  • We have a Health & Wellbeing scheme in place, offering you the option of a monthly gym membership reimbursement each month, or a health food voucher each month; access to HeadspaceVitality health insurance (UK only); plus the chance to win a massage monthly. Plus loads more.
  • Perkbox. A platform designed to help you to live a better life by personalising, managing, delivering and measuring the best company perks in real-time. 
  • You’ll be working somewhere that encourages collaboration, is transparent, has a strong focus on wellbeing, and doesn’t just pay lip service to it’s Core Values.

For more information about what it's like working here, check out our Glassdoor page.

Sound interesting? 

If your answer is yes and you are really excited to learn more then please check out our Medium page which includes more information about who we are, what we do, what matters to us, and our culture.

Want to know more about our CEO, or want a deeper understanding of our what and why? Watch this video. https://www.youtube.com/watch?v=nxBZuoxCbKM

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This Month

Strategy Manager
manager crypto Feb 18
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

About the Role
 
*Please note, although this is a remote job, hours of work based on EST*
 
The Business Operations & Strategy team works cross-functionally across the company, focusing on high-impact strategic projects and data analyses. As a Strategy Manager you will be responsible for driving Kraken’s strategy by generating key insights to make critical strategic decisions.
 
You should be an ambitious individual who is excited by the challenge of solving tough, often ambiguous problems in this dynamic space. You should have the capabilities to independently manage projects from end to end without significant support and work cross-functional to get to a recommendation and execute on it.
 
You will be responsible making well-informed recommendations on the difficult questions we face by generating insights from data analysis and other creative means. You will need to communicate your findings and recommendations verbally and in concise, actionable reports. Intellectual curiosity and a desire to learn everything cryptocurrency are a requirement for this role.

Responsibilities

  • Drive and own strategy projects from start to execution
  • Be an integral member of the BizOps & Strategy team in developing the insights needed to chart the strategic direction and priorities of Kraken
  • Structure complex and often ambiguous strategic problems for Kraken’s leadership team
  • Analyze and understand all dimensions of the cryptocurrency ecosystem, and develop perspectives on relationships, opportunities and risks
  • Develop and execute strategic and ambitious analyses to support strategy decision-making and to identify new organic and inorganic growth opportunities
  • Develop metrics, analytics and insights to drive growth in key areas of the business, including pricing, product development, geographic expansion, ancillary services, M&A
  • Conduct impact and ROI analyses to support prioritization of strategic initiatives across all key areas of the business, including sales and marketing, product development, operations, back office, etc.

Qualifications

  • Strong strategic, creative thinking, and analytics skills
  • Experience managing a full project life cycle
  • Ability to analyze large amounts of information and data quickly and effectively to reduce complexity and make actionable recommendations
  • Ability to establish strong working relationships across all levels of management, and to work collaboratively and independently
  • Effective at communicating complex topics and influencing others
  • Creativity, adaptability, tenacity, a sense of urgency and hands-on, roll-up your sleeves work ethic
  • Strong verbal, written and interpersonal communication skills

Minimum Requirements

  • 5-10 years of full-time work experience
  • Interest in crypto and desire to develop expertise in the field
  • Interest in trading and/or exchanges
  • Excellent research and analytical skills, familiarity with PowerPoint/Keynote, and advanced proficiency in Excel
  • Strong teammate that works well with various functions across the organization
  • Self-starter that is capable of pushing forward projects independently
  • Experience in trading, entrepreneurship, strategy consulting, private equity, investment banking, venture capital, or strategy roles in the financial services or technology industries

Nice to have

  • Advanced Excel modeling, experience managing analysts / associates, trading experience, deep crypto industry knowledge
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us:
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Technical Product Manager
python ruby agile node-js scrum manager Feb 17

Contrast Security, Inc. is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate analysis and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has intelligent agents that work actively inside applications to prevent data breaches, defeat hackers and secure the entire enterprise from development, to operations, to production.

ABOUT THE POSITION

We are currently searching for a Technical Product Manager to lead the future of our Emerging Languages agents. If you are passionate about creating great customer experiences and driving immediate business impact, this role might be just what you have been looking for.   The ideal candidate will have a good understanding of the modern software development lifecycle, the developer persona, and the security space. This role requires a broad understanding of the market trends around Node, Ruby, Python and their corresponding frameworks. He/She should be obsessed about scoping and prioritization, have a strong software engineering foundation, and a track record of driving Agile development as a Product Owner. 

Responsibilities:

  • Product owner for the Node, Ruby and Python agents across the agile development process, including sprint planning, grooming and retrospectives.
  • Own and drive the business case for new agents and the strategy and roadmap for the Node, Ruby and Python agents with focus on usability, versatility, adoption and competitiveness. 
  • Collaborate with the broader product management team to align on the agents priorities across our various product and GTM initiatives. 
  • Develop a deep understanding of the market landscape and identify key areas of competitive differentiation and market disruption.
  • Continuously monitor the pulse of the market through frequent interactions with customers, sales and customer success.
  • Work with cross-functional teams to execute successful software releases covering support, operations, communication, documentation & sales enablement.
  • Establish clear metrics and KPIs to continuously evaluate business performance and usability with a direct feedback loop into the product strategy.

Qualifications:

  • 1-3 years of technical product management / product owner experience in relevant markets. Experience on targeting the developer persona is a plus.
  • Software development experience, especially in Ruby, Python and the corresponding frameworks.
  • Customer Experience and KPI-driven mindset that focuses on delivering delightul solutions with measurable success.
  • Talent for handling input from various stakeholders and distilling it down to prioritized actionable plans that engineering can execute and deliver.
  • Demonstrated experience with Agile and Lean development practices while working closely with engineering.
  • Ability to thrive in a startup environment
  • Bachelor's degree in engineering; MBA a plus.

What We Offer:

  • Competitive Compensation
  • In-office Lunches
  • Medical, dental, and vision benefits
  • 401(k) + matching
  • Flexible paid time off
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Senior Mobile Product Manager
mobile react-js android ios mobile-application senior Feb 12

We are looking for an experienced Product Manager who will act as an enabler in our journey towards realigning our customer experience around a mobile-first approach. 

In collaboration with the Director of Product Management, this position will own the vision, definition and delivery of our mobile strategy and will be a key contributor in our overall product strategy. With over 2,000 customers and a robust partner network, your actions and contributions will have a far-reaching impact on our multi-product business.

Your implementation strength will come from actively collaborating with your dedicated scrum team that is comprised of senior, tenured Unanet and Clearview developers and experienced developers that have built out advanced mobile and web applications in multiple other organizations.

Who are you?

  • You're a passionate and experienced Product Manager who is great at understanding and evaluating customers and end user needs
  • You've planned, brought to market and supported multi-functional mobile applications in production for at least one (1) organization in the last two (2) years
  • You're hungry and humble, knowing that you can drive building out a mobile-centered user experience again and do it even better than before
  • You're well-disciplined and organized so that you can capture product requirements for transitioning proof-of-concept ideas into production-ready features 

What do you get to do in this role?

  • Develop a deep understanding of user personas across our multi-product business and leverage that to be the sounding board for internal and external stakeholders and customers
  • Build the product roadmap for all things mobile and work closely with a variety of stakeholders and cross-functional teams to execute the mobile roadmap by planning and prioritizing objectively
  • Be Unanet's Go-to Mobile Product Expert: Guide your team in troubleshooting production-escalation issues with your strong software and technical skills; train internal and external customers on new product integrations
  • Set your engineering team up for success by collaborating closely with them in sprint activities, providing them with relevant user stories and guiding them in estimation

Experience

  • 2+ years of software product management experience in an Agile environment
  • Attitude that encourages collaboration, self-organization, accountability and a drive to deliver high-quality products
  • Value collaborative teamwork analysis, design and execution for high-impact product, project, or process initiatives
  • Ability to identify gaps, program risks and proactively address them
  • Strong technical writing and visualization skills
  • Strong execution and product delivery skills
  • Ability to work under tight deadlines
  • Experience with and ability to work and communicate cross-functionally and remotely
  • Bachelor's degree or equivalent experience required
  • Experience with mobile hybrid frameworks like React a plus

30 days - Understand & Contribute

  • Understand Unanet from the lens of the current product capabilities and what is expected to be delivered via Mobile in Q3 2020
  • Help clarify and realign those requirements/targets by helping write epics and user stories and refine them with your implementation team
  • Assess the purpose and value of having a mobile strategy centered around specific customer problems and use that knowledge to build out a roadmap of what and when to deliver MVPs and enhancements for the remainder of 2020 and 2021
  • Work with our Agile Coach, UX Lead and Tech and Team Lead to better understand your team's nuances and capabilities

60 days - Evaluate, Realign & Define

  • Using the above mentioned framework, reach out to internal and external stakeholders to build relationships and help understand what direction we are going in and why
  • Empowered by what you have learned, work with the Director of Product Management and UX Lead to question, redefine and revalidate the mobile roadmap for the next three (3) quarters
  • Working with your scrum team, better define those deliverables and solidify the above-mentioned deliverables

90 days - Execute & Evangelize

  • Drive our Go-To-Market plan for mobile deliverables
  • Evangelize the roadmap, commit lighthouse customers and help define success metrics for adoption and engagement
  • Be the guiding light for your scrum team as they execute on newly defined deliverables for the next 3 quarters

Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.

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Technical Project Manager - Implementations
manager saas Feb 12
SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed and supported.

Joining SocialChorus means joining a movement where every worker matters. This movement has taken root and is evident in our world class customer base and millions of their employees worldwide and has only just begun. Now we need your help to achieve our goal of connecting every worker. Ready to make a difference?

We are looking for a seasoned Technical Project Manager to join our Technical Services team where you will be the glue between our Client Success, Services, and Engineering teams, delivering implementations and upgrades that are critical to our customers’ success. The position requires coordinating cross-domain execution teams including internal stakeholders, engineering teams, and our customers, as well as hands-on configuration of our software. You will lead and inspire teams and balance process with novelty to deliver the results matching each customer’s needs efficiently.

Responsibilities

  • Deliver SaaS software implementations company wide to Fortune 1000 customers 
  • Own customer projects, decompose requirements into technical execution plans with multiple execution teams, track progress towards goals, and report status to internal stakeholders and the customer
  • Lead and advise customers on the correct technical implementation to minimize time to value
  • Partner with SocialChorus Engagement Managers and Strategic Advisors to create and optimize the customers’ communication plan and program
  • Manage multiple (10-20)  in-flight projects simultaneously while independently balancing competing priorities
  • Drive constant improvement of our internal processes and workflows by partnering with members of every team across the organization. 

Qualifications

  • 2+ years experience managing SaaS implementations for customers
  • Strong technical background working for SaaS platform companies, along with an understanding of service oriented architecture and associated web technologies
  • Strong project management, communication, customer leadership, and software delivery skills including the ability to proactively manage customer expectations, project plans, scope creep, budgets, multiple team resources, issues, and internal/external statuses
  • Experience providing product ownership for technical teams
  • Ability to successfully manage multiple projects across customers while contributing to internal initiatives
  • Highly enthusiastic, proactive, positive-minded, customer-focused, and service-oriented
  • PMP certification preferred
  • Experience managing SaaS implementations in Europe preferred
  • Experience with Agile development methodologies
  • Engineering experience is great!
Why SocialChorus?

Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome.

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.

Come for the challenges, come for the people, and the unlimited PTO, health benefits, 401k plan, casual and friendly environment, and a leadership team who truly believes in your growth both professionally and personally will keep you here.
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Engineering Manager
agile ruby-on-rails microservices devops aws manager Feb 10

We didn’t create Bold Penguin because commercial insurance is broken. It isn’t. But as the world has gotten more connected and digitized, commercial insurance lags behind—creating a fragmented landscape where businesses, agents, and insurance companies struggle to interact in a smooth and easy way. That’s why we’ve built a highly efficient exchange that cuts the friction out of commercial insurance by connecting everyone to the right quote in record time.

Powering the world of insurance is no small feat, so we’ve brought on a team that's not only incredibly talented, but also passionate about our potential to upgrade the entire industry. As more and more companies big and small depend on our technology to operate in the commercial insurance space, we’ll need the best talent all around to support our growth. That’s why we’re looking at you (yes, you!) to make a bold move and join our adventure.

About the Role

Engineering Managers work as part of a cross-functional product team to build & launch products that remove the friction from commercial insurance. You’ll lead and manage a team of first-class software developers that will rely on you to ensure their decisions and work have the full support of the company.  Your users will be commercial insurance agents and insurance carriers who will use your work every day to efficiently provide commercial insurance for small business owners. 

What You’ll Do

  • Direct the work of a group of software engineers to ensure best practices and healthy cultural norms around software development.
  • Ensure that teams are staffed to meet objectives; actively participate in the recruiting and onboarding of new software engineers to meet growing demands.
  • Embody best practices and good work habits; mentor team members on engineering concepts such as unit testing, TDD, continuous integration, and linting.
  • Coordinate complex technical activities, define high-level milestones and track progress towards objectives in conjunction with Product Managers.
  • Mentor Tech Leads on your team and participates in the design and development of complex software, through all phases of the software development lifecycle.
  • Lead and participate in code and architecture reviews.
  • Facilitate lunch and learns to cross-train, and professional development
  • Be a hands-on leader who can write & test code, review features, and direct the technical activities for 4-10 other engineers.
  • 4 years + of working remote, full time, and/or with full time co-located teams across different time zones.

Skills & Qualifications

  • An ideal candidate would be highly organized and detail-oriented.
  • Previous technical leadership or management experience in technology startups.
  • Firm grasp of DevOps, Agile, Unit Testing, Continuous Integration, Continuous Delivery, Code Quality, Cloud Architecture, Microservices, and Docker, and Single Page Webapps

Bonus Points

  • Previous experience working in the insurance industry, especially commercial insurance.
  • Previous experience working in high-growth tech startup companies.

TRAVEL TO THE "GLACIER" (please read)

  • We are firm proponents of "seeing eye to eye by meeting face to face". As such, our remote team travels in once a quarter for a full day of collaboration, goal setting, team building, etc.  Are you able to make this work?  In addition to this we also ask that, if hired, you are able to make the first week onsite for onboarding/training. 

PENGUIN PERKS

  • For a healthy colony.
    • Our plan covers 50% of your Medical Premiums – Health - HRA, Dental, Vision, and Life Insurance, as well as Short & Long Term Disability (Trust us, the benefits are great!)
  • Penguins plan for the future.
    • 401k Match program, up to 4%! 
  • Parental Leave
    • 16 weeks of parental leave (your kids need you there!)
  • Need a vacation?
    • Unlimited PTO - Please take a vacation - you need it and we applaud it and in fact we require you take 10 days off!
  • Hungry? Thirsty?
    • We offer free snacks and drinks, as well as catered lunch every Monday (even to our remote employees...nomb nomb nomb)
  • Penguins need to learn!
    • We support your professional growth. Certifications, training, memberships, and conferences are actively encouraged—and often covered.
  • Penguins are social creatures and love to play!
    • We have frequent happy hours, company events, and outings. What kind of company would we be if we didn't have some fun!?!? 
  • Penguins give back.
    • We offer volunteer opportunities every month!  There is no better feeling than giving back =)
  • Don’t want to move to Columbus?
    • We offer up to 100% remote engineers!
    • You must be OK visiting the office for a day or two every quarter - we are all about that camaraderie! 
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Digital Marketing Manager
Percona  
manager marketing manager cloud Feb 06
Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments.

Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.

Percona is looking for a digital marketing manager who will be focused on building and managing technically focused programs with the goal of growing the user base of Percona’s open source software and services. This person will be responsible for helping expand our user base by generating leads, increasing engagement and social followers, as well as encouraging users to download and use our products.

The ideal candidate will be able to build compelling marketing campaigns that evangelize the awesome capabilities of our open source software. The ideal person for this role will have a growth hacker mentality, with experience building asymmetrical campaigns across various mediums, and is able to evaluate success/failure with data analysis and experimentation. 

What You Will Do

  • Develop and execute marketing programs to drive growth and encourage engagement, with special attention given to our more technical audience
  • With a growth hacker mentality, establish marketing funnel-based programs that use initial software adoption to drives retention, referral and ultimately revenue growth for our paid services
  • With a focus on gaining grassroots adoption, adapt our existing marketing portfolio to expand their appeal and usage to a broader audience
  • Collaborate with content, social, web and lead gen teams to plan and execute innovative ways to get more users to download our software, read our blogs, and engage with us on social or at events
  • Manage our paid search campaigns targeting for our open source software solutions
  • Help drive traffic, encourage engagement and make it easier for people to find our technology solutions through organic search with the use of SEO techniques, keyword optimization, and cross-linking strategies targeting our technical audience

Your Experience

  • 3+ years experience in digital marketing
  • 2+ years building and managing multiple complex campaigns at once 
  • 2+ years of marketing experience at a software company
  • 1+ year developing campaign/program strategies from the ground up
  • Ability to demonstrate a metrics-driven approach to development and management of marketing activities, with experience extracting data from Google Analytics
  • Demonstrated experience working and deploying programs in the Google Ad network
  • Experience with SEO techniques and best practices, with practical experience implementing them into marketing campaigns and programs
  • Previous experience in open source would be a big bonus
  • Ability to work remotely full-time
  • Flexibility work in different time zones as required


Remote work from home openings require consistent and strong internet access.

HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

Please review our Percona GDPR Privacy Policy.
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Enterprise Sales Manager - remote
Percona  
manager c cloud Feb 06
Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

Percona is at an extraordinary period of time and we are looking to add an enterprise level sales representative (ESM) to our outstanding team.  We are specifically seeking someone with an established network within Germany, Austria and Switzerland. This role is made for someone that has a successful track record in new business development within large enterprise accounts. 

What You Will Do
The Enterprise Sales Manager’s primary goal is to consistently help us add net new Global 2000 accounts as well as grow our current client base into larger accounts.  We believe in value, having a process, owning a sales methodology and overall creating a great positive work environment that achieves very high results. You have the freedom to work remotely from your home office anywhere within Germany or Switzerland (preferably close to an airport).  You will travel at least once a month to customer meetings, industry meet-ups and related conferences (more if you like or if needed for prospective client needs).  Aside from quota achievement, the winning candidate will become a part of a close and collaborative global team which would include inside sales, marketing, sales engineering and colleagues from all other Percona departments and divisions.

You Have These Strengths

  • You have a hunter's mentality - big deals endlessly excite you 
  • You will prepare, you will have a sales process and you will put yourself in a position to land as many big accounts as possible
  • Independent and solution driven
  • You know how to take initiative and you have a natural sense of urgency
  • Persuasive - you know how to seal the deal
  • Successful relationships with C level executives
  • Networking meaning creating and maintaining quality long lasting trusting relationships 
  • Enjoy collaboration and problem solving

Your Experience

  • Impeccable English skills both verbal and written
  • Naturally ambitious and loves closing new business
  • 8+ years of experience in technology sales
  • Track record in achievement of quotas
  • Knowledge of Open Source Software marketplace preferred
  • Experience selling into Global 2000 accounts companies
  • Solution selling experiences and mindset
  • Comfortable with travel and customer facing opportunities
  • Customer centric focus
  • Experience or interest in agile quick growth companies
  • Leadership and mentoring with peers and team
  • Enjoys a global team environment

What's In It For You

  • Competitive base salary and commission structure
  • Uncapped commission; accelerator opportunities
  • Representing an expert level open source services company  
 

Remote work from home openings require consistent and strong internet access.

HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

Please review our Percona GDPR Privacy Policy.
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Technical Alliance and Partner Manager
Percona  
manager cloud Feb 05

Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.

Percona is looking for a Technical Partner & Alliance Manager to join our team and help build, grow, and manage our technical partnerships and alliances. This person will be the face of Percona to our partners, liaising internally between internal and external stakeholders to drive awareness, promote, and provide access to Percona software and solutions. This person will help ensure both Percona and our partners have a successful outcome from working together.
 
Ideally, this person will have a strong understanding of both modern technical infrastructure and development practices as well as a deep understanding of the business needs of Percona and our partners. By having one foot in the technical realm and one foot in the business realm this person will be able to coordinate with engineering teams and business development teams to ensure the best outcomes. The right candidate for this role will have an extensive background in managing multiple projects across multiple vendors with a proven track record of delivering mutually beneficial outcomes.

What You Will Do

  • Build Percona’s technical partner ecosystem 
  • Project manage our partner efforts across internal and external stakeholders
  • Build, Manage, and Execute the plan to ensure the proper marketing and educational material is available to drive adoption of our software on our partner’s platforms 
  • Work with the internal Percona teams to ensure our messaging, collateral, and enablement materials are streamlined for our partners
  • Manage the process and ensure our software is certified and available on 3rd party stores, marketplaces, and through other partner channels
  • Manage and coordinate our partnership activities with major cloud vendors (AWS, Microsoft, and Google)
  • Get Percona software certified and included in a different cloud, PaaS, DBaaS and XaaS offerings
  • Manage the relationships with our inbound technical partners whose software we include in our platform and solution
  • Train our partners and our internal stakeholders
  • Grow attendance of technical partners at Percona events
  • Brief partners on changes, new releases, and efforts within Percona
  • Brief internal teams on new products, features, and efforts going on in our partners

Your Experience

  • 3+ years experience in technical partner management
  • 2+ years in marketing and or product management/marketing in the software industry
  • 2+ years in project management 
  • Ability to travel as we add new partners (25% is the minimum)
  • Previous experience managing technical certification and partner programs
  • Previous experience partnering with public cloud vendors strongly desired
  • Ability to work remotely
  • Ability to work across time zones as required


Remote work from home openings require consistent and strong internet access.

HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

Please review our Percona GDPR Privacy Policy.
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Community Manager
manager Feb 05
Who We Are:

At Flockjay, we are here to empower upward mobility through education and access. Our goal is to create pathways to future-proof careers for people from non-traditional and underrepresented backgrounds. We have an experienced team from companies like Github, Intercom, Dropbox, and Teach for America, and have raised capital from the best investors in the industry, including Y Combinator, Serena Williams, and Lightspeed Ventures.

Tomorrow's companies will be defined by how they invest in people. Our team is small and growing - join us and make a meaningful impact. Let’s build a generational company together.

Who You Are:

Are you here to celebrate, champion, and empower upward mobility for people from non-traditional and underrepresented backgrounds? Do you believe in the power of connecting people to democratize education and access for jobseekers? Do you love building enthusiastic and engaged communities, with intentional and thoughtful systems for support? How about creating a safe, positive, and vibrant space with our community members, online and offline? 

If you answered with a spirited “Yes!” to all the above, we’d love to have you join our flock!

As our Community Manager, you’ll wear a lot of hats and interface directly with a lot of people -- you’re the face of Flockjay! In this role you’ll own the growth, engagement and management of our community of prospective students, current fellows, alumni, mentors and flock fans. You will have the opportunity to build a community that values professionalism, inclusion and respect while being fun, innovative and fast-paced.

You will also manage the community digital product, working cross-functionally with engineering, outcomes, admissions, and training teams. You will design features that serve our community base, and identify key metrics for Flockjay community health and growth.

Most importantly, you will champion authentic connection, and be a human hyperlink between students and their new careers. This is a special opportunity.

This position requires that magical combination of excellent people skills, obsession with detail, passion for content, a knack for partnerships & marketing, and operational focus. You'll create unique and engaging online and offline experiences while creating feedback loops with community members. While you'll need to be able to operate autonomously and with initiative, you'll have the support of our team and report directly to our CEO from our sunny SF office.

What You’ll Do:

  • Develop, own and execute the overarching strategy for our student and company partner communities
  • Be the lead point of contact for Flockjay alumni, and build the team to support this relationship as the company grows
  • Be the voice of our communities in conversations with our internal team so we continue building the right product to serve their needs
  • Own the growth of our communities and digital community products, identifying both opportunities to experiment/pilot new projects and also scale successful projects
  • Craft and manage the narrative and voice of Flockjay to its community via planning, writing and editing content
  • Plan and run regular online and offline events for our community members that help them get to know our platform and highlight Flockjay’s value
  • Building strength and momentum in Flockjay alumni relations
  • Measure & track key metrics for community health
  • Empower other Flockjay team members to succeed, and actively contribute to company-wide initiatives

What You’ll Bring:

  • Relevant experience - you have 3+ years of community, marketing, event management, support or related experience 
  • Passion for education and access to economic opportunity for people from non-traditional and underrepresented backgrounds
  • EQ + IQ - we value emotional intelligence & empathy and you can understand where our community members are coming from
  • Organizational Skills - you’re able to juggle multiple initiatives with ease
  • Grit - you’re willing to take initiative and work autonomously knowing you have the full support of the team
  • Data Skills - you understand that community building is half art and half science and value them both equally
  • Optimism & Energy - your energy and enthusiasm for our mission and our students are contagious
  • Scrappy - you understand the hustle of working at an early-stage, high-growth startup and are motivated by the impact you make

What You'll Get:

  • Getting in on the ground floor of an innovative mission-first, people-first company where you'll have the support to pursue your passions
  • Competitive salary & equity in a well-funded startup experiencing hyper-growth
  • Health and dental insurance
  • Monthly health and wellness stipend
  • Company-provided lunches 3 days per week, team breakfast once a week, and a kitchen fully-stocked with snacks, drinks, and breakfast staples
  • Flexible, uncapped paid time off, in addition to company-wide holidays
  • Work from home (remote) and in-office flexibility
  • Fully equipped workstation
  • Dog-friendly office in downtown SF steps from BART & Muni
Diversity, Inclusion, and Belonging at Flockjay

We believe diversity is strength & difference is a teacher. We know we'll do our best and most impactful work when we feel we're represented and we belong. We strive to provide the support required to create a safe, positive environment.

We're proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We believe organizations must build diversity, inclusion, and belonging into their DNA. Those that do so will build better products, provide better services, and be positive forces in the world.
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Member Marketing Manager
manager marketing manager cloud testing healthcare Feb 03
Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. To make big improvements, we need innovative solutions that make great care available at affordable levels. At Sana, we are passionate about fixing this problem.

To do this, we have built a new kind of health plan from scratch for employers and their employees. Our customers can offer rich benefits to attract and retain top talent while paying less than traditional plans. Sana uses proprietary technology to cut out waste and a novel financing structure that gives companies money back when claims are low, saving up to 30% on total costs.

As our first Member Marketing Manager, you will be responsible for engaging our users across their user journey to make the most of their experience with Sana. This role requires cross-functional leadership, as you will have to interface and lead marketing initiatives across a variety of teams such as Customer Success, Design, Product, Member Support, and Operations. The ideal candidate is creative, loves to develop email content and campaigns, enjoys collaborating with design on the creative, relishes testing and analyzing performance data, and thinks critically about building scalable ways to implement member-facing marketing initiatives.

What You Will Do

  • Engage Sana members during their care journey, from understanding their benefits and finding high quality care to utilizing our third-party digital health solutions.
  • Build and execute multi-channel marketing campaigns across email, digital flyers, webinars, mailers, phone/text campaigns, landing pages, onsite events, and other methods.
  • Create new copy and creative in a member-centric, empathetic, scientifically accurate, and engaging manner.
  • Leverage A/B testing and other data-driven decision making tools to improve our launch email campaigns for new members and customer admins.
  • Connect with enrolled members to develop a strong understanding of our user’s mindset and how to develop marketing strategies that fit their needs.
  • Partner with our product team to develop scalable marketing operations and tactics.

About You

  • 3+ years experiencing running direct-to-consumer marketing (emails, digital campaigns, mailers, etc.), preferably in the health, medical, or digital wellness space.
  • Strong, consumer-centric writer and content creator with top-notch editing and proofreading skills.
  • Experienced in email marketing platforms, such as Mailchimp, Salesforce Marketing Cloud, Iterable, etc.
  • Creative thinker with an eye for design.
  • Values-oriented. You care deeply about making our healthcare system work better for people and business owners.
  • Unparalleled attention to detail. You love getting into the weeds to get things done.
  • Fast learner. Entrepreneurial. Self-directed. Excited to build something from scratch.
  • Gritty. You aren’t worried about getting your hands dirty and working hard when you need to.
  • Comfortable with change. We are a startup and need people who are ok doing things outside of their traditional job description.
  • Strong team player with a track record of working cross-functionally.
  • Comfortable with modern web applications.

Benefits

  • Competitive salary
  • Stock options in rapidly scaling startup
  • Flexible vacation
  • Medical, dental, and vision Insurance 
  • 401(k) and HSA plans
  • Parental leave
  • Wellness program
  • Opportunity for career growth
  • Dynamic start-up environment.
About Sana
Sana is a modern health plan solution for small and medium businesses. We use a more efficient financing structure and integrated technology solutions to cut out wasteful spending and get members access to better quality care at lower cost. Founded in 2017, we are an experienced team of engineers, designers and health system operators. We have the financial backing of Silicon Valley venture firms and innovative reinsurance partners. If you are excited about building something new and being a part of fixing our broken healthcare system from the inside, please reach out!
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Engineering Manager, Test
Auth0  
testing qa automation node-js javascript manager Feb 02
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

We’re growing fast here at Auth0 and are looking for an experienced Engineering Manager to lead and grow our Platform Testing Team.  

The Platform Testing team builds and maintains the tools and systems that we use to evaluate the performance, correctness, and robustness of our products and services.

What will you be doing?

    • Leading a team of engineers dedicated to delivering high quality test infrastructure.
    • Building and executing load tests to evaluate the scalability and robustness of our production systems and environments.
    • Developing testing tools that integrate deeply into our build and deploy pipelines, and surface failures and regressions before they affect our customers.
    • Creating and maintaining test environments that accurately model our production environment.
    • Identifying creative new ways to test the quality of our systems at scale.
    • Working with product teams to adopt new testing systems and maximize their effectiveness.
    • Acting as the point of contact for testing systems within the platform organization.
    • Helping to grow the engineers on the testing team, and managing their careers.
    • Finding and hiring excellent people to join the team.


You might be a good fit if you:

    • Are a strong believer in the value of automated testing.
    • Love to tackle problems at scale.
    • Want to help drive the direction of testing at a fast growing and dynamic company.
    • Know how to focus teams to achieve their goals.
    • Are comfortable working with (and managing) remote teams.
    • Have experience with large-scale testing, or testing of distributed systems.
    • Can communicate your ideas effectively.
    • Like to lead by example.


Bonus points for:

  • Experience with Node.js and JavaScript testing frameworks.
  • Experience managing a remote team.
  • Experience working on Identity and Access Management software and concepts.

You can learn more about our hiring process here.

Preferred Locations:

    • #US; #AR; #CA;


Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

Join us on this journey to make developers more productive while making the internet safer!

APPLY FOR THIS JOB
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This Year

Growth Marketing Manager
Binance  
manager marketing manager blockchain finance Jan 27
Please note, all positions at Binance require relevant experience. Applications without required experience will not be considered.

Binance is the no. 1 crypto-currency exchange in the world.
Are you looking to be a part of one of the most influential companies in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
Conditions
• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire
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Growth Marketing Manager
Binance  
manager marketing manager blockchain crypto finance Jan 27
Please note, all positions at Binance require relevant experience. Applications without required experience will not be considered.

Binance is the no. 1 crypto-currency exchange in the world.
Are you looking to be a part of one of the most influential companies in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Binance is looking for a passionate and experienced digital marketing professional to drive growth and expansion of our local FIAT platform.
This will be utilitizing a variety of marketing strategies including but not limited to social media outreach, building our network of KOLs/Influencers, paid advertisement campaigns, SEO/SE< and effective affiliate management.

Responsibilities:

  • Planning and execution of online and some offline marketing activities, events, and campaigns to local audiences.
  • Grow our user base and increase awareness of the Binance brand in fun, creative and informative ways.
  • Build on relationship with online KOLs/influencers and increase our advocacy networks
  • Attract and manage affiliates relationships - improve incentivization strategies
  • Carry out SEO, SEM and PPC campaigns - Monitor performance metrics to ensure effectiveness
  • Strategise and manage trading competitions that inspire users to join and use our platform
  • Innovate new ways to increase brand awareness and keep up to date on modern marketing trends.

Requirements:

  • Minimum of 3 years of digital marketing planning and execution work experience, preferably in tech/iGaming/internet/ecommerce, B2C facing.
  • Proven experience in growing and managing user base
  • Must have a strong interest and knowledge in the crypto/blockchain/technology space
  • Must be able to work independently.
  • University degree relating to Marketing is a plus
Conditions
• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire
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Technical Account Manager
manager account manager devops Jan 27
As a Technical Account Manager (TAM) you'll become a trusted partner for our customers (both current and prospective!) by providing technical guidance on implementations and integrations. Rainforest customers are most successful when they've deeply integrated Rainforest QA into their CI/CD pipelines (both through software & processes) and you'll help them get there! Your guidance and support will be crucial to developing long lasting, successful relationships with our customers.

What you’ll do

  • Act as a trusted partner and technical adviser to customers & prospects
  • Manage and deliver implementation/integration projects to new & existing Rainforest customers
  • Effectively communicate information to executive team.  Resolve and/or escalate project issues in a timely fashion
  • Maintain clear documentation to keep internal stakeholders informed on the customer's status
  • Provide training, both internal and external, as a subject matter expert
  • Proactively investigate alternative approaches, technologies, or partnerships
  • Stay fluent in all of Rainforest's different features, including our unique QA automation offering

What we're looking for

  • 3+ years of consulting or professional services experience, and at least some software development experience
  • Desire to work in a customer facing role and interact with customers at multiple levels
  • Strong understanding of SDLC, DevOps and QA best practices and standard methods
  • Ability to break down ambiguous problems into concrete, manageable components
  • Experience owning, managing, and driving multiple projects of high complexity, often simultaneously
  • Demonstrated ability in creating, communicating, and delivering actionable plans to a diverse audience, including executives
  • Bonus: working as a software engineer or QA engineer within a sizable (5+) person team, personal programming projects, open source community involvement

How we'll reward you

  • Competitive compensation and stock options
  • 100% Medical, dental, and vision insurance covered (75% for dependents)
  • Voluntary 401k program
  • Weekly lunch stipend
  • Subsidized commuter benefits
  • Unlimited Vacation
  • 3x/year company offsites to bond with the entire company and explore exciting destinations around the world (last 3 off-sites: Okinawa, Budapest, Kuala Lumpur)
OUR COMMITMENT TO DIVERSITY AND INCLUSION

At Rainforest QA we believe that diverse teams improve our business. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Senior Compliance Manager
senior manager Jan 24
Spreedly is a rapidly growing, payments technology firm, with headquarters located in downtown Durham, North Carolina.  We are a stable, growth stage company with a team that enjoys working together and is remote friendly and inclusive. Our culture is based around our dedication to a meaningful work/life balance, and our commitment to that is reflected in the way we've structured the company, as well as the benefits and perks that we offer to employees.

We've developed a powerful infrastructure that is central to the massive and growing payments market. We're growing incredibly fast too. In fact, we just raised $75M from Spectrum Equity. And we're processing over one million transactions per day.

Join us as we continue to build a great financial technology software company in Durham, NC.  We’re hiring innovators like you.

Spreedly is a stable, fast-growing company whose very existence is predicated on security and compliance(PCI-DSS, specifically). We store and process credit card data on behalf of our customers, who are then free to innovate without the full burden of PCI compliance themselves. Due to our global reach, and the nature of the data our customers share, we are also in scope for the expanding collection of data security regulations(looking at you GDPR, CCPA). Due to these regulations, and general best practice, deliberately limiting our usage of PII throughout our applications is essential as we scale, and will be a key responsibility of this role. Security and compliance is a first-class concern at Spreedly.

As such, we're looking for a Compliance Manager to come in and grow our Compliance program at Spreedly. What does this entail? A little bit of everything! Your primary directive will be to manage our various compliance frameworks. This will require detailed project management skills and technical systems knowledge for our annual PCI recertification cycle and very strong written communication skills. You will also be our local subject matter expert on the rapidly multiplying list of regulations which affect operations at Spreedly.  Additionally, you should be able to work with outside auditors in a productive fashion. Marrying the expertise and intents of an outside auditor with internal business constraints to come to pragmatic solutions is a critical aspect to this role.

Requirements

  • Strong project management skills
  • Detail oriented
  • Compelling and concise communication skills, especially written
  • Process-oriented mindset
  • Broad background in at least one of IT, Compliance, and/or Security
  • Willingness to seek out and learn new things
  • Quiet confidence in your ability to learn new technology and skills as necessary
  • Ability to operate semi-autonomously, sorting your own immediate priorities out of the ever-shifting needs of a rapidly growing organization
  • Prior experience with SOC 2 and/or PCI audits would be‘nice to have’


What we offer:

-Competitive salary + equity package
-Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
-Open PTO policy
-Medical and dependent care FSA
-Life and long-term disability insurance
-Tues./Thurs. in-office days; the rest of the week work from wherever you choose.
-Some positions are open to fully remote work, if the candidates live outside of Raleigh/Durham/Chapel Hill area in NC.
-Paid lunches on in-office days
-12 weeks paid family leave for all full-time employees
-Company sponsored 401k
-Yearly paid professional development


Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Spreedly is an equal opportunity employer. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Thank you for your interest in our company, because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
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Engineering Manager
git python go manager engineering manager finance Jan 23

Location: All EU locations/timezones considered

We are looking for Engineering Managers to help us grow and develop our Engineering teams. Our managers take an active role in creating a productive environment for our engineers; be it through removing blockers and impediments, facilitating cross-team collaboration and understanding, or by aiding the team in helping themselves by constantly improving and refining their working practices. Youll be responsible for managing a team of distributed engineers working across a variety of systems and helping them to perform at their best.

Grafana is the defacto standard open source dashboarding tool for visualizing and analyzing metrics. Since Grafana is open source, our user base ranges from finance firms at Wall Street to small beehive community groups. The most common use-case for Grafana is infrastructure and application monitoring. Grafana helps companies gain insight into how their applications and users behave, enabling them to iterate and improve faster. This is an exciting opportunity to actively contribute to helping the Grafana team build a product that enables our users to communicate with data and to delight our users. You will also have the opportunity to help the team maintain and continue to build close links with our open-source community.

Benefits

At our core Grafana Labs is an open company. We believe that open source is the superior way to build and deliver software. We also believe in being open and transparent with our employees. We believe that transparency breeds trust and that trust is the foundation of great teamwork. We actively seek to break down silos, empower employees with information and allow people to see the whole picture. This transparency extends to our strategy, our financials, our successes and failures. We empower our team to make their own decisions and trust that they will try to do the right thing.

We are a remote first team. Our three founders are on three different continents and our team of 70+ global employees are based in 15+ different countries. Hiring remotely unlocks the broadest, most diverse, most talented pool of potential employees. It also means that we have built our culture around a flexible and autonomous work environment based on trust.

Equal Opportunity Employer

At Grafana Labs were building a company where a diverse mix of talented people want to come, to stay, and to do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and were working hard to make sure thats the foundation of our organisation as we grow.

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Brand Manager
Pleo  
manager saas Jan 21
Our brand is evolving. 

In the Hollywood version of the Pleo story, we’re in the middle of our makeover montage. 
Exciting – but now we need someone to make sure we don’t trip up coming down the stairs. 

We want to find a Brand Manager who can help the world to see Pleo with fresh eyes.

Someone who can shepherd varied creative projects from start to finish, assigning deadlines, people, and budget to ensure the best results.

Those projects are going to cover a broad spectrum: TV adverts, billboard campaigns, video projects, sales collateral, event stands and beyond.

Across all of those, we need a brand steward who’s consistent, with project management discipline that inspires.
At the start of projects, you’ll have ideas that could take our brand to the next level. And when it looks like we’ve hit a dead-end, your ideas will spark projects back to life.

You’ll be an enthusiast for those final, teeny-tiny tweaks that take a piece of storytelling or design from really good to downright exceptional. You are a gifted communicator, able to effectively explain creative choices to stakeholders who might not know their lower thirds from their drop shadows.

And sure, we also need somebody with the confidence and vision to say… “It’s just not quite right. Maybe we can try something else?”

Pleo offers businesses a smarter way to spend money, taking away the stress of traditional expenses management and employees paying out-of-pocket. 

With Pleo, people are empowered.

We’ve got offices across Europe and a workforce of 200+, drawn from over 42 nationalities.

Now we need someone – based in our Berlin office – to help take our brand to the same level as our ambition.

Things you will be doing

  • Driving brand projects, from handling the initial request and allocating resources to delivering the final iteration 
  • Planning and managing those campaigns, leading communication amongst the team and identifying roadblocks, milestones and stakeholders
  • Joining our committed in-house creative team (we call it our Brand Studio), you’ll also work closely with freelancers and agencies to set project terms and deliverables
  • Hosting brand sprints and workshops
  • Implementing brand guidelines and standards across all platforms and monitoring output to ensure consistency 
  • Offering brand-led feedback throughout the development of projects, whether that’s developing a designer’s earliest idea or finessing a video tagline against a tight deadline
  • Managing relationships with stakeholders outside of the brand studio team, from other Pleo departments to agencies and contractors

Who you are

  • Someone with solid experience as a brand, campaign or project manager, working on either the client or agency side
  • Can preach the merits of brand consistency with enthusiasm and energy
  • Maybe you don’t have aspirations to manage people but you love managing things: projects, assets, meetings
  • Available to work primarily from our Copenhagen office
  • Good working knowledge of industry standardised SaaS and tooling (we’d love to hear what systems you use to do your best work)
  • Experience in setting budget targets and allocating funds
  • A passion for working with multiple stakeholders, both internal and external
  • Skilled with offline media buying 
  • It’s a bonus if you’ve got localisation-specific project management experience

Your colleagues say that you

  • Are just as excited at the start of a big project as you are at the end
  • Never shy away from giving honest feedback – but in a way that encourages people
  • Are the coolest head in the room (when everyone else is overloaded)

Show me the benefits

  • Get your own Pleo card, which means full autonomy and no out-of-pocket spending
  • Flexible work – and we really meant that. Work from where you want, when you want, for whatever reason you want. We trust you
  • Expected regular business trips across our five office locations
  • Continual learning and development opportunities
  • Twice a year, our entire company gets together at a team camp. We’ve just been to Northern Ireland, we’d love to see you at the next one!

And here are some other nice things that we offer

  • 25 days of annual holidays, on top of the standardised festive and bank-related ones, of course
  • Catered lunch in Berlin and subsidised lunches in our other offices
  • Loads of weird and wonderful niche communities to join in the company 
  • Wild enthusiasm and encouragement from us if you want to host MeetUps, events, etc - we'll help (venue, food etc)
  • Work-life balance is everything – work from home or remotely in a way that puts you first
  • Health and travel insurance 
Working at Pleo means you're working on something very exciting: the future of work.

Through fintech, we've seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending.

And being HQ'd out of Copenhagen means we're inspired by sensible things like a good work-life balance.
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Asseta Is Hiring a Customer Success Manager
Asseta  
manager y-combinator Jan 20
What do we do

Asseta is an online marketplace for semiconductor manufacturers to buy and sell capital equipment and parts from the secondary market. When manufacturers shut down factories or update them to make new products, they end up with equipment and parts that they no longer need. We’re leveraging technology to create an intelligent, data-driven platform to improve the inefficient and fragmented markets used to buy and sell these assets.

Our initial focus has been in the semiconductor industry, where our customers range from small R&D facilities to Fortune 500 companies like Texas Instruments and Globalfoundries. Asseta has raised capital from major VC firms like Andreeson Horowitz and General Catalyst, and marketplace industry leaders like Gil Penchina.

The Role

The Customer Success Manager drives customer success at Asseta by providing exceptional service and sales experiences to Asseta’s customers. As a CSM, you’ll be tasked with processing inbound sales, identifying cross-selling and outbound sales opportunities, and nurturing existing relationships as well as building new ones. Experts in execution and consistency, CSM's are extremely detail-oriented and are excellent multi-taskers that work pragmatically to get things done.

*Minimum Qualifications (the candidates must:)

Hold a bachelor’s degree or comparable professional experience Have 2 years of sales and client-facing experience Be a self-motivated, energetic team player with a positive attitude Have strong time management skills and work ethic to work remotely Preferred Qualifications (the ideal candidate will:)

Demonstrate outstanding multi-tasking and organizational skills with the ability to complete multiple tasks concurrently with perfect attention to detail in a fast-paced environment Be people-oriented, customer-focused, and assertive in developing new customer relationships and servicing existing customers Have a proven track record of business to business sales experience Demonstrate sound decision making, and superior written and verbal communication skills Demonstrate proficiency in Microsoft Office and Salesforce Responsibilities: A CSM must:

Process multiple RFQs simultaneously by gathering, reviewing and synthesizing data from multiple sources with undivided attention to detail and vigilance Enter new and current customer data into our CRM database (Salesforce) Follow established sales process and company procedures Build strong customer relationships, loyalty, and retention by delivering outstanding customer service and sales experiences Create and execute strategic outbound sales efforts Make cold and warm calls to identify opportunities with new and existing customers Strategically assess and solve customer needs and problems via effective questioning and problem-solving skills Monitor, review, and report on key metrics to ensure sales targets are achieved Work effectively with others in a team-based environment to accomplish organizational goals and resolve issues Ensure the growth of the business and be committed to the company’s success

Life at Asseta

Ability to work from home 401(k) with match Medical and dental insurance Phone, internet, and co-working reimbursement Team meet-ups. Past destinations have included Hawaii, San Francisco, Denver, Austin, Lake Tahoe, and Newport Beach.

Job Type: Full-time Salary: $50,000.00 to $65,000.00 /year

To Apply Send a resume to recruiting@asseta.com and let us know why you would be a great fit.

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Marketing Operations Manager
manager ops Jan 17
Do you love data? Analyzing, optimizing, segmenting, enhancing and automating it? Then seize this opportunity to shape the marketing operations infrastructure and technology strategy in your vision. If you’re an analytical, data-driven and strategic marketing operations professional, this is a chance to demonstrate the impact of marketing ops as a strategic component of Demand Gen for Dragos, a rapidly growing cybersecurity leader. 

Reporting to the Sr. Director of Demand Generation, you will have ownership of all marketing operations, data and measurement tools. You’ll create processes and KPIs that identify the best performing content, events and programs.  You will also be instrumental in designing and executing nurture programs that drive MQLs while optimizing  Dragos’s use of Hubspot and related martech tools.
In addition to ongoing reporting, you will always be thinking about evolving the sophistication of our data, reporting and automation capabilities to meet the needs of BDRs, Sales, Marketing and other data-dependent stakeholders.

Responsibilities

  • Create, manage and continuously improve demand gen/ABM reporting and make campaign recommendations  
  • Help develop a best in class lead to revenue process by creating the right KPIs
  • Identify and track marketing KPIs/metrics of the entire lead lifecycle to measure conversion to closed business
  • Own process to support Account Based Marketing strategy
  • Provide enablement to BDR team
  • Help select and implement the best website personalization/chat tools.
  • Work closely with Sr. Director of Demand Generation to create best practices for workflows, lead /account scoring, lead distribution, reporting and nurture campaigns 

Qualifications

  • 4-6 years of experience in a similar role that required analytical and operational skills
  • Experience with Hubspot and Salesforce
  • Familiarity with data cleansing, verification and enhancement solutions
  • Experience conducting data analysis in a concise way to effectively “tell a story" with data
  • Self-directed with an ability to work both independently and cross-functionally
  • Strong Microsoft Excel skills
  • Ability to effectively collaborate with a largely remote team
  • Excellent written & verbal communication and presentation skills with all levels of management
  • Account Based Marketing experience a plus
  • Ability to thrive in a start-up environment
Dragos seeks passionate, hard-working, fun-loving, small-ego, big-brained people. Our tagline is “Safeguarding Civilization” not because we think highly of ourselves, but because the problems we are solving are critically important. We look for experts across industries who are committed to growing global expertise in the space by training the next wave of future innovators and thought leaders.  

We offer competitive salary, equity, full benefits (medical, dental, vision, disability, and life insurance-all 100% covered) and 6% match-401K. 

Dragos is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Come join us!
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Enterprise Customer Success Manager
manager saas cloud Jan 16
About Intricately
Intricately is the only product of its kind that captures global cloud usage, spend, and engagement by collecting real-time data from across the public Internet. Companies across the cloud and infrastructure ecosystem rely on Intricately's market insight to get visibility into a rapidly expanding market, map and plan territories, and much more.

Customer Success at Intricately
There's a misconception that Customer Success is the team responsible for managing accounts, we don't agree. At Intricately, we are focused on helping our customers succeed, this means Customer Success is involved in everything from instrumenting how product reports on usage to driving the implementation of specific features that deliver customer wins. To us, Customer Success is not just a function, but an ongoing constant question we're asking ourselves- how can we help our customers to succeed even more?

Responsibilities

  • Own the ultimate success of our customers, ensuring they realize the full value of the Intricately platform.
  • Develop and deliver a roadmap to success, advising customers on reaching business goals.
  • Drive product adoption and ongoing usage of Intricately, while delivering customer happiness.
  • Engage with business leaders to thoughtfully help them identify opportunities to expand our footprint.
  • Identify growth opportunities for expansion of the Intricately product offering.
  • Become an expert on the Intricately platform, while keeping up with industry trends in cloud infrastructure and sales intelligence.

Requirements

  • 3+ years in a CSM Role or technical customer-facing role such as a sales engineer.
  • Experienced with the technical language of cloud infrastructure.
  • Preferably certified as a Project Manager, or experienced in project management.
  • Previously worked for a B2B SaaS software or Cloud Infrastructure business.
  • Understand the value of white-glove customer experience.
  • You have an aptitude for digesting and effectively communicating technical concepts across audiences of varying technical abilities.
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Principal Product Manager - Couchbase Server, Analytics
 
manager product manager big data cloud Jan 15
Forbes listed Couchbase as one of the market’s next billion dollar 'Unicorns' and the Couchbase NoSQL data platform is widely used by leading enterprises to power their business-critical applications.
 
We are looking for a Principal Product Manager with a strong technical background in database systems – someone with product management experience and a good understanding of mission-critical transactional and analytical use cases
 
As the Principal Product Manager for Couchbase Analytics, you will define the product roadmap and requirements for our industry-leading NoSQL data platform. You will also work with our marketing team to position and generate awareness for our platform, and enable the field teams to help our customers successfully deploy our solutions.

Responsibilities

  • Drive Couchbase Analytics strategy and roadmap including recommendations on tools, vendors/partners, and technologies
  • Engage with customers to understand their use cases and requirements, influence and develop the product roadmap and identify high-value integrations with the broader analytics ecosystem
  • Work with the engineering teams to prioritize and drive feature specifications from concept to general availability
  • Work with internal functional groups (engineering, marketing, support, sales, etc.) as well as customers and partners to drive feature priorities, product releases and customer engagements
  • Contribute to internal and external product-related content like sales collateral, feature blogs and documentation
  • Define and track KPIs to measure success of product launches and new features

Requirements

  • 5+ years of experience in the information management industry
  • 5+ years highly-focused product management experience in a fast-paced technology company
  • BS or MS degree in Computer Science
  • Domain expert in databases is a must with deep knowledge of the database landscape
  • Experience with database and analytics systems, including BI and ML tools
  • Critical thinker with a strong bias towards action, able to go deep into technology and relate technical enhancements to customer use cases
  • Track and record of exceptional performance and work as a collaborative team player
  • Clear, crisp communicator with strong written and oral communication skills with superior presentation skills
  • Experience in a start-up environment a strong plus
About Couchbase

Couchbase's mission is to be the platform that accelerates application innovation. To make this possible, Couchbase created an enterprise-class, multi-cloud NoSQL database architected on top of an open source foundation. Couchbase is the only database that combines the best of NoSQL with the power and familiarity of SQL, all in a single, elegant platform spanning from any cloud to the edge.  
 
Couchbase has become pervasive in our everyday lives; our customers include industry leaders Amadeus, AT&T, BD (Becton, Dickinson and Company), Carrefour, Comcast, Disney, DreamWorks Animation, eBay, Marriott, Neiman Marcus, Tesco, Tommy Hilfiger, United, Verizon, Wells Fargo, as well as hundreds of other household names.

Couchbase’s HQ is conveniently located in Santa Clara, CA with additional offices throughout the globe. We’re committed to a work environment where you can be happy and thrive, in and out of the office.

At Couchbase, you’ll get:
* A fantastic culture
* A focused, energetic team with aligned goals
* True collaboration with everyone playing their positions
* Great market opportunity and growth potential
* Time off when you need it.
* Regular team lunches and fully-stocked kitchens.
* Open, collaborative spaces.
* Competitive benefits and pre-tax commuter perks

Whether you’re a new grad or a proven expert, you’ll have the opportunity to learn new skills, grow your career, and work with the smartest, most passionate people in the industry.

Revolutionizing an industry requires a top-notch team. Become a part of ours today. Bring your big ideas and we'll take on the next great challenge together.

Check out some recent industry recognition:

Want to learn more? Check out our blog: https://blog.couchbase.com/

Couchbase is proud to be an equal opportunity workplace. Individuals seeking employment at Couchbase are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
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Customer Success Manager - remote, Canada
Percona  
manager cloud Jan 15
This position is remote and can sit anywhere in Canada.

Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

We are looking for a self-motivated, experienced customer success professional or account manager to join our remote workforce as a Customer Success Manager.  Percona’s Customer Success Team is responsible for managing the complete customer lifecycle including onboarding, adoption, renewals, and expansion. Customer Success Managers work cross-functionally with Sales, Service Delivery, and Product Management to ensure the best business outcomes for customers, manage renewals, and provide a voice to our customer base. As a member of this team, you will be a trusted advisor for our customers.  Additionally, you will work with our leadership team to help refine and improve customer success processes and playbooks.

What you will be doing...

  • Manage the complete customer lifecycle including: onboarding, integration, account growth, new product adoption, and renewals
  • Develop a “consultant” perspective to client communications, questions, and meetings
  • Lead and present at regular remote client meetings
  • Analyze customer engagement to form accurate forecasts, and to have complete visibility into renewal pipeline; identify, clearly communicate, and manage risk throughout the year though proactive touch points and take the lead in developing resolution strategies
  • Work closely with the executive team to translate customer feedback into specific product requirements.

Your Experience, Skills and Abilities

  • Account management experience required, preferably at a subscription-based or open source software company
  • Strong understanding of customer success techniques and strategies
  • Excellent English written and verbal communication skills. 
  • Experience navigating complex work processes, tight timelines, and changing teams
  • Extremely detail oriented, self-motivated and organized
  • Knowledge of Salesforce or related CRM tools 
  • Comfortable working from home or co-working office
  •  Positive attitude
  • Willingness to spend time learning and innovating.  
  • Constant desire to improve.  
  • Problem solver and independent thinker
Location/Time Zone: Remote/ work from home -preference given to candidates in Canada. Hours will align with North America time zones.

Remote work from home openings require consistent and strong internet access.

HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

Please review our Percona GDPR Privacy Policy.
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Development Manager, Java Agent
java project-management security scrum manager Jan 14

As a member of the Contrast Security team, you will join a group responsible for industry leading Application Security products. Our team includes engineers, designers, and product managers, all focused on making the Internet safer for everyone.  We believe in agile practices to build our software, as well as continuously delivering features and improvements to our users. You are a person who is always pushing your teammates to do their best work and intolerant of anything else. Our team believes that a successful product is built by working with designers, product managers, and operators to understand the full cycle of software development.

The role of the Development Manager involves a balance of day-to-day personnel management, as well managing development projects in a cross-functional manner. Development managers are not just managers, as they are expected to commit code, but at a different pace than contributing engineers. This is our flagship development team and the opportunity to lead a group of very talented and motivated software engineers.

As Development Manager of the Java Agent team you have a number of responsibilities, but the primary one is to ship product out the door. Your goal is deliver results to the customer and market. To do this you need to make sure the development team is able to work as efficiently as possible and this means making sure they have clear goals, both short term and long term, and that nothing prevents them from doing their work. From the initial project scope to deploying the product out to customer sites, each step is your responsibility. You can, and should, delegate as much as you can but be ready to check that things are being done as you want and be ready to jump in if it is not.

Roles and Responsibilities

  • Own your product and software code base, including the feature road map, customer issues/defects and the technology road map.
  • Lead up cross-functional development project initiatives owning project management, issue tracking, scoping and planning.
  • Collaborate with the Product Owner, Scrum Master and Development team to deliver a high-value, first class security product.
  • Drive the daily standup meeting with the team to ensure the project is on-track and that issues are resolved timely.
  • Support all hiring and recruiting initiatives for your team.
  • Work on technical designs and architectural initiatives on a project by project basis.
  • Manage individuals supporting their personal/career growth and development.
  • Develop team and individual goals/objectives that align to the department and company goal
  • Perform consistent and regular individual one on one meetings with team members.
  • Be a team player. You love to work with others to find the right solutions.

About You

  • You love to manage others and make them better developers.
  • You love to code and deploy at scale.
  • Desire to make the Internet a safer place.
  • You approach problems from a product perspective, thinking through how the user will interact with what you're building.
  • You have strong communication skills. You ask questions, let others know when you need help, and tell others what you need.
  • You're a problem solver. You believe the best work is the result of finding the simplest solution to complex challenges.
  • You see the big picture. You understand how the code you write interacts with systems and services, both internally and externally.

What We Offer

  • Competitive compensation
  • Daily team lunches
  • Meaningful stock plans
  • Medical, dental, and vision benefits
  • Flexible paid time off
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Customer Success Manager
manager cloud Jan 13
About Intricately
Intricately is the only product of its kind that captures global cloud usage, spend, and engagement by collecting real-time data from across the public Internet. Companies across the cloud and infrastructure ecosystem rely on Intricately's market insight to get visibility into a rapidly expanding market, map and plan territories, and much more.

Customer Success at Intricately
There's a misconception that Customer Success is the team responsible for managing accounts, we don't agree. At Intricately, we are focused on helping our customers succeed, this means Customer Success is involved in everything from instrumenting how product reports on usage to driving the implementation of specific features that deliver customer wins. To us, Customer Success is not just a function, but an ongoing constant question we're asking ourselves- how can we help our customers to succeed even more?

As an early hire, you will be a core member of the team with a tremendous impact on the product, culture, and trajectory of the company. You'll work closely with the founding team to refine, improve, and ship product. You'll be part of a team creating a service that's heavily used (and loved) by some of the largest cloud and infrastructure companies in the world.

WHO WE'RE LOOKING FOR

  • Past experience in a technical customer-facing role (e.g. Pre Sales Engineer, Technical Support, Technical Account Manager)
  • Stellar writing and communication skills (your friends say you're great at explaining things )
  • Humble and loves helping others
  • Curiosity and a love for solving problems
  • A team player and someone that thrives in collaborative fast-moving environments

YOUR DAY TO DAY

  • Own the ultimate success of our customers, ensuring they realize the full value of the Intricately platform.
  • Develop and deliver a roadmap to success, advising customers on reaching business goals.
  • Drive product adoption and ongoing usage of Intricately, while delivering customer happiness.
  • Engage with business leaders to thoughtfully help them identify opportunities to expand our footprint.
  • Identify growth opportunities for expansion of the Intricately product offering.
  • Become an expert on the Intricately platform, while keeping up with industry trends in cloud infrastructure and sales intelligence.

BENEFITS

  • Comprehensive medical, dental and vision insurance
  • Snacks, lunch, fancy beverages, and more
  • Awesome team building activities and events - let's hang out
  • Whatever computer and desk setup you want - let's get to work!
  • If you're remote, we provide office supplies and off-sites to get to know the team.
Intricately is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Diversity and inclusion are at the core of our team's culture. We're proud to welcome people with different backgrounds, perspectives, and experiences — join us and let's make something awesome together.
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Technical Project Manager
Noom  
python project-management jira scrum kanban manager Jan 12

At Noom, we use scientifically proven methods to help our users create healthier lifestyles, and manage important conditions like Type-II Diabetes, Obesity, and Hypertension. Our Engineering team is at the forefront of this challenge, solving complex technical problems that center around habits, behavior, and lifestyle.

We are looking for a Technical Project Manager to join our Engineering department. This position will report directly to our VP of Engineering and help us design and implement best-practice development processes, shepherd internal projects from idea to completion, and coordinate work across our multiple teams.

What You’ll Like About Us

  • We work on problems that affect the lives of real people. Our users depend on us to make positive changes to their health and their lives.
  • We base our work on scientifically-proven, peer-reviewed methodologies that are designed by medical professionals
  • We’re a respectful, diverse, and dynamic environment in which Engineering is a first-class citizen, and where you’ll be able to work on a variety of interesting problems that affect the lives of real people.
  • We offer a generous budget for personal development expenses like training courses, conferences, and books.
  • You’ll get three weeks’ paid vacation and a flexible work policy that is remote- and family-friendly (about 50% of our engineering team is fully remote). We worry about results, not time spent in seats.
  • Working remote? No problem; remote engineers are first-class citizens in our organization. Working from our NYC HQ? Enjoy delicious (and nutritious) daily lunches and snacks prepared by Sam, our on-site chef.

What We’ll Like About You

  • You have at least 4 years experience working in a similar role (project manager, operations manager, manager of special projects, etc.) as part of a team of 50–80 engineers (or slightly larger)
  • You possess excellent communication skills and the ability to clearly explain complex technical concepts to a technical and nontechnical audience alike
  • You know how to write compelling documentation at a fast pace, turning the requirements and directives you collect from multiple stakeholders into comprehensive design and technical specs.
  • You are well-versed with lean management techniques, and can manage projects using a Scrum or Kanban approach using tools like Jira.
  • You have a proven record of coordinating the design of multiple complex projects across several different teams, scoping them appropriately, and shepherding them to completion.
  • You know that processes exist to serve the organization, and not the other way around. You see your job as helping us make great decisions, and not just making sure that we check all the boxes.
  • **You have a technical background, and possess at least basic programming knowledge in a language like Python or Javascript.**
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Engineering Manager, Developer Platform Team
aws manager javascript ruby docker cloud Jan 11

The Role

The Developer Platform Team is part of our Platform Engineering group. Our team mission is “Make FreeAgent developers super-productive" The engineering teams are our customers. Productive, happy coders with great tools write great code and deploy daily adding constant visible value to our business. We aim to keep them that way.

We provide the CI/CD capability and developer tooling that enables our engineers to build, test and deploy quickly. We're also helping migrate FreeAgent to AWS, to an exciting container-driven future.

We’re looking for a team lead with a passion for CI/CD, Ruby software engineering, DevOps and knowledge of AWS Cloud Computing.

Your typical week will involve:

  • Supporting the smooth running and uptime of our current CI/CD Jenkins pipeline
  • Helping migrate FreeAgent to AWS, containerising our apps and services using Docker, and delivering additional strategic and ongoing CI/CD capability.
  • Working on developer tooling and developer insights, including Devkit, our internal developer toolkit and parachute, our deployment tool, both written in Ruby
  • Coordinating work, and facilitating technical team discussions to help make decisions
  • Working with your team and the wider business on prioritisation, unblocking bottlenecks, and roadmap planning
  • 1-1s with all your direct reports. We believe regular contact with your team members is essential, as is giving and receiving feedback
  • Coaching, mentoring and developing engineers to help them craft the perfect career path at FreeAgent
  • Hiring responsibilities, conducting interviews, reviewing applications and helping to optimise our hiring journey
  • Celebrating your team’s achievements!

Technologies we use: Ruby, Rails, RSpec, Javascript, MySQL, AWS, Terraform, Jenkins, ECS, Docker, Linux

Apps we use: GitHub, Trello, G Suite, Notion, Miro, Humio

You

We look for:

  • Previous experience of people management
  • A comprehensive understanding of lean and agile development methodologies
  • A strong command of one or more web programming languages (we primarily write Ruby and JavaScript)
  • Stellar communication and organisation skills
  • The ability to thrive in a collaborative environment while embracing accountability
  • A learning mindset, always open to improve yourself and learn from others
  • Knowledge and experience of developing and maintaining web applications
  • Experience of running continuous integration and deployment systems
  • Pragmatism; being committed to getting things done while understanding tradeoffs
  • A high level of self-motivation and self-awareness
  • A commitment to ongoing self-development, improving both technical and soft skills. If you have the commitment, we can provide opportunities for you.
  • Strong communication skills. Being able to write well and articulate your thoughts are great skills to have in any business.
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Brand Manager
Pleo  
manager saas Jan 10
Our brand is evolving. 

In the Hollywood version of the Pleo story, we’re in the middle of our makeover montage. 
Exciting – but now we need someone to make sure we don’t trip up coming down the stairs. 

We want to find a Brand Manager who can help the world to see Pleo with fresh eyes.

Someone who can shepherd varied creative projects from start to finish, assigning deadlines, people, and budget to ensure the best results.

Those projects are going to cover a broad spectrum: TV adverts, billboard campaigns, video projects, sales collateral, event stands and beyond.

Across all of those, we need a brand steward who’s consistent, with project management discipline that inspires.
At the start of projects, you’ll have ideas that could take our brand to the next level. And when it looks like we’ve hit a dead-end, your ideas will spark projects back to life.

You’ll be an enthusiast for those final, teeny-tiny tweaks that take a piece of storytelling or design from really good to downright exceptional. You are a gifted communicator, able to effectively explain creative choices to stakeholders who might not know their lower thirds from their drop shadows.

And sure, we also need somebody with the confidence and vision to say… “It’s just not quite right. Maybe we can try something else?”

Pleo offers businesses a smarter way to spend money, taking away the stress of traditional expenses management and employees paying out-of-pocket. 

With Pleo, people are empowered.

We’ve got offices across Europe and a workforce of 200+, drawn from over 42 nationalities.

Now we need someone – based primarily in our Copenhagen office – to help take our brand to the same level as our ambition.

Things you will be doing

  • Driving brand projects, from handling the initial request and allocating resources to delivering the final iteration 
  • Planning and managing those campaigns, leading communication amongst the team and identifying roadblocks, milestones and stakeholders
  • Joining our committed in-house creative team (we call it our Brand Studio), you’ll also work closely with freelancers and agencies to set project terms and deliverables
  • Hosting brand sprints and workshops
  • Implementing brand guidelines and standards across all platforms and monitoring output to ensure consistency 
  • Offering brand-led feedback throughout the development of projects, whether that’s developing a designer’s earliest idea or finessing a video tagline against a tight deadline
  • Managing relationships with stakeholders outside of the brand studio team, from other Pleo departments to agencies and contractors

Who you are

  • Someone with solid experience as a brand, campaign or project manager, working on either the client or agency side
  • Can preach the merits of brand consistency with enthusiasm and energy
  • Maybe you don’t have aspirations to manage people but you love managing things: projects, assets, meetings
  • Available to work primarily from our Copenhagen office
  • Good working knowledge of industry standardised SaaS and tooling (we’d love to hear what systems you use to do your best work)
  • Experience in setting budget targets and allocating funds
  • A passion for working with multiple stakeholders, both internal and external
  • Skilled with offline media buying 
  • It’s a bonus if you’ve got localisation-specific project management experience

Your colleagues say that you

  • Are just as excited at the start of a big project as you are at the end
  • Never shy away from giving honest feedback – but in a way that encourages people
  • Are the coolest head in the room (when everyone else is overloaded)

Show me the benefits

  • Get your own Pleo card, which means full autonomy and no out-of-pocket spending
  • Flexible work – and we really meant that. Work from where you want, when you want, for whatever reason you want. We trust you
  • Expected regular business trips across our five office locations
  • Continual learning and development opportunities
  • Twice a year, our entire company gets together at a team camp. We’ve just been to Northern Ireland, we’d love to see you at the next one!

And here are some other nice things that we offer

  • 25 days of annual holidays, on top of the standardised festive and bank-related ones, of course
  • Catered lunch in our Copenhagen HQ and subsidised lunches in our other offices
  • Loads of weird and wonderful niche communities to join in the company 
  • Wild enthusiasm and encouragement from us if you want to host MeetUps, events, etc - we'll help (venue, food etc)
  • Work-life balance is everything – work from home or remotely in a way that puts you first
  • Health and travel insurance 
Working at Pleo means you're working on something very exciting: the future of work.

Through fintech, we've seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending.

And being HQ'd out of Copenhagen means we're inspired by sensible things like a good work-life balance.
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Development Manager, UI and JavaScript
angular-js javascript react-js graphql manager ui Jan 04

As a member of the Contrast Security Engineering Team, you will join a group responsible for industry leading Application Security products. Our team includes engineers, designers, and product managers, all focused on making the Internet safer for everyone.  We believe in agile practices to build our software, as well as continuously delivering features and improvements to our users. You are a person who is always pushing your teammates to do their best work and intolerant of anything else. Our team believes that a successful product is built by working with designers, product managers, and operators to understand the full cycle of software development.

The role of the Development Manager involves a balance of day-to-day personnel management, as well managing development projects in a cross-functional manner. Development managers are not just managers, as they are expected to commit code, but at a different pace than contributing engineers. We believe that to be an effective manager, you have to be engaged in the development of the product as well.

As Development Manager of our Front-End Engineering Team you have a number of responsibilities, but the primary one is to foster a culture of innovation and quality within your team. You are going to want to do this in an expeditious manner. Your want deliver results to the customer and market through iterative designs and implementations. To do this you need to make sure the development team is able to work as efficiently as possible and this means making sure they have clear goals, both short term and long term, and that nothing prevents them from doing their work. From the initial project scope to deploying the product out to customer sites, each step is your responsibility. You can, and should, delegate as much as you can but be ready to check that things are being done as you want and be ready to jump in if it is not.

Ideal candidates have a background building highly scalable and responsive Single Page Applications (SPAs) using ReactJS, AngularJS, CSS/Bootstrap, visualization libraries such as D3.js or AMCharts, as well as other SVG based visualization plugins.

Leadership Expectations

  • Own your product and software code base, including the feature road map, customer issues/defects and the technology road map.
  • Lead up cross-functional development project initiatives owning project management, issue tracking, scoping and planning.
  • Collaborate with the Product Owner, Scrum Master and Development team to deliver a high-value, first class security product.
  • Drive the daily standup meeting with the team to ensure the project is on-track and that issues are resolved timely.
  • Support all hiring and recruiting initiatives for your team.
  • Work on technical designs and architectural initiatives on a project by project basis.
  • Manage individuals supporting their personal/career growth and development.
  • Develop team and individual goals/objectives that align to the department and company goal
  • Perform consistent and regular individual one on one meetings with team members.
  • Be a team player. You love to work with others to find the right solutions.

Technical Expectations

  • Build web-based interfaces and applications and contribute to our platforms, style guide, APIs and libraries.
  • Design and development of a rich user interface for mission critical high-availability analytics application using front end technologies like TypeScript, Javascript, ES6, HTML, CSS, SASS, and D3.
  • Experience with at least one of the following frameworks: AngularJS, Backbone.js, ReactJS, Ember.js
  • Execute performance analysis and optimization of page render, data transfers and page load optimizations.
  • Define our strategy for front-end development, hand-picking our future JavaScript frameworks, libraries and plugins.
  • Demonstrable examples personal or work projects built in React web/native.
  • Strong ability to recognize and predict use cases and user interaction so we can deliver experiences that bring delight to our customers 
  • Stellar visual skills and attention to detail
  • Work with design and product teams to build amazing, jaw-dropping features.
  • Own your work. Whether a nasty bug or an awesome feature, you put your name on every line of code.
  • Can work in a small, fast paced environment with great communication skills.
  • Give back to the Open Source Community whenever humanly possibly.

About You

  • You love to manage others and make them better developers.
  • You love to code and deploy at scale.
  • Desire to make the Internet a safer place.
  • You approach problems from a product perspective, thinking through how the user will interact with what you're building.
  • You have strong communication skills. You ask questions, let others know when you need help, and tell others what you need.
  • You're a problem solver. You believe the best work is the result of finding the simplest solution to complex challenges.
  • You see the big picture. You understand how the code you write interacts with systems and services, both internally and externally.

What We Offer

  • Competitive compensation
  • Daily team lunches
  • Meaningful stock plans
  • Medical, dental, and vision benefits
  • Flexible paid time off
  • 401k
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Development Manager, Java Agent
java manager Jan 02
As a member of the Contrast Security team, you will join a group responsible for industry leading Application Security products. Our team includes engineers, designers, and product managers, all focused on making the Internet safer for everyone.  We believe in agile practices to build our software, as well as continuously delivering features and improvements to our users. You are a person who is always pushing your teammates to do their best work and intolerant of anything else. Our team believes that a successful product is built by working with designers, product managers, and operators to understand the full cycle of software development.

The role of the Development Manager involves a balance of day-to-day personnel management, as well managing development projects in a cross-functional manner. Development managers are not just managers, as they are expected to commit code, but at a different pace than contributing engineers. This is our flagship development team and the opportunity to lead a group of very talented and motivated software engineers.
 
As Development Manager of the Java Agent team you have a number of responsibilities, but the primary one is to ship product out the door. Your goal is deliver results to the customer and market. To do this you need to make sure the development team is able to work as efficiently as possible and this means making sure they have clear goals, both short term and long term, and that nothing prevents them from doing their work. From the initial project scope to deploying the product out to customer sites, each step is your responsibility. You can, and should, delegate as much as you can but be ready to check that things are being done as you want and be ready to jump in if it is not.

Roles and Responsibilities

  • Own your product and software code base, including the feature road map, customer issues/defects and the technology road map.
  • Lead up cross-functional development project initiatives owning project management, issue tracking, scoping and planning.
  • Collaborate with the Product Owner, Scrum Master and Development team to deliver a high-value, first class security product.
  • Drive the daily standup meeting with the team to ensure the project is on-track and that issues are resolved timely.
  • Support all hiring and recruiting initiatives for your team.
  • Work on technical designs and architectural initiatives on a project by project basis.
  • Manage individuals supporting their personal/career growth and development.
  • Develop team and individual goals/objectives that align to the department and company goal
  • Perform consistent and regular individual one on one meetings with team members.
  • Be a team player. You love to work with others to find the right solutions.

About You

  • You love to manage others and make them better developers.
  • You love to code and deploy at scale.
  • Desire to make the Internet a safer place.
  • You approach problems from a product perspective, thinking through how the user will interact with what you're building.
  • You have strong communication skills. You ask questions, let others know when you need help, and tell others what you need.
  • You're a problem solver. You believe the best work is the result of finding the simplest solution to complex challenges.
  • You see the big picture. You understand how the code you write interacts with systems and services, both internally and externally.

What We Offer

  • Competitive compensation
  • Daily team lunches
  • Meaningful stock plans
  • Medical, dental, and vision benefits
  • Flexible paid time off
By submitting your application, you are providing Personally Identifiable Information about yourself (cover letter, resume, references, or other employment-related information) and hereby give your consent for Contrast Security, and/ or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles and locations. 

The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.

In connection with your role here at Contrast, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect, use or store include your name, government-issued identification number(s), email address, mailing address, emergency contact information, employment history, educational history, criminal record, demographic information, and other electronic network activity information by way of mobile device management on your Contrast-issued equipment. We collect and use those categories of Personal Information (the majority of which is provided by you) about you for human resources and other business-driven purposes, including evaluating your performance here at Contrast, evaluating you as a candidate for promotion within Contrast, managing compensation (including payroll and benefits), record keeping in relation to recruiting and hiring, conducting background checks as permitted by law, and ensuring compliance with applicable legal requirements for Contrast. We collect, use and store the minimal amount of information possible

We also collect Personal Information in connection with your application for benefits. In addition to the above, Personal Information also identifies those on behalf of whom you apply for benefits. During your application for benefits, the categories of Personal Information that we collect include name, government-issued identification number(s), email address, mailing address, emergency contact information, and demographic information. We collect and use those categories of Personal Information for administering the benefits for which you are applying and ensuring compliance with applicable legal requirements and Contrast policies.
As a California resident, you are entitled to certain rights under CCPA:

-You have the right to know what personal information we have collected from you as a California employee;
-You have the right to know what personal information is sold or disclosed and to whom. That said, we do not sell your information, We do, however, disclose information to third parties in connection with the management of payroll, employee benefits, etc. to fulfill our obligations to you as an employee of Contrast. each of those third parties have been served with a Notice to Comply with CCPA or have entered into a CCPA Addendum with Contrast which includes them from selling your information.
-You have the right to opt-out of the sale of your personal information. Again, we do not sell it but you might want to be aware of that as a "consumer" in California with respect to other businesses' and
-The right to be free from retaliation for exercising any rights

If you have any questions, please let us know!
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Recruiting Success Manager - Outcomes
manager Dec 30 2019
Who We Are:

At Flockjay, we are here to empower upward mobility through education and access. Our goal is to create pathways to future-proof careers for people from non-traditional and underrepresented backgrounds. We have an experienced team from companies like Github, Intercom, Dropbox, and Teach for America, and have raised capital from the best investors in the industry, including Y Combinator, Serena Williams, and Lightspeed Ventures.

Tomorrow's companies will be defined by how they invest in people. Our team is small and growing - join us and make a meaningful impact. Let’s build a generational company together.

Who You Are:

Are you here to remove obstacles for people from non-traditional and underrepresented backgrounds to access life-changing, future-proof jobs? Are you excited to build the outcomes platform for the vocational school of the future? Do you look forward to building a world-class team at a rapidly growing startup, and building for students whose professional lives depend on your work?

If you answered with a spirited “Yes!” to all the above, we’d love to have you join our flock!

As a key leader on the Outcomes team, you will be critical to Flockjay’s ongoing success and growth, as well as the success and growth of our students. You will combine core competency in tech sales recruiting with behavioral coaching skills to train, nurture, and support Flockjay students in their path from Flockjay to job offer. You will use your analytical horsepower to build outcomes forecasting and manage placement pipeline, and use your top-tier communication skills to report on progress, while managing internal stakeholders across teams.

In this role you’ll report to our Head of Outcomes, work closely with other team leads, and be based out of our sunny SF office.

What You’ll Do:

  • Manage the post-graduation to hire process
  • Serve as a mentor to students throughout the interview and placement cycle (and beyond)
  • Create student success and intervention plans
  • Manage full cycle feedback loops between students, trainers, employers, and admissions
  • Assist with in-class job-readiness training & strategy, including: interview coaching & curriculum, resume readiness, etc.
  • Develop a structured post-graduation curriculum
  • Build out student support programs: moderate communities for interview prep, interview debrief, sales skills techniques
  • Build out alumni mentorship programs and facilitate networking events

What You'll Bring:

  • Prior success - 3 years of experience preferred in recruiting, talent acquisition, or B2B sales roles with a proven track record of success and progression at a tech company
  • Connectivity — you have a high EQ and you’re excellent at motivating potential students to see the benefits Flockjay will bring to their careers
  • Proactivity — you’re motivated by the opportunity to deliver genuine value to our students and build this business, and you’re willing to dive right in!
  • Adaptability — things change quickly and you’ll need to keep up!
  • Belief - you believe in what Flockjay is doing to democratize education & access
  • Grit - you’re willing to take initiative and work autonomously knowing you have the full support of the team
  • Organizational Skills - you’re able to juggle multiple initiatives with ease
  • Data Skills - you’re comfortable with metrics, forecasting, and ideally Salesforce
  • EQ + IQ - you’re able to quickly build relationships with others and understand their challenges or needSales recruiting, people management, and coaching experience a plus

What You'll Get:

  • Getting in on the ground floor of an innovative mission-first, people-first company where you'll have the support to pursue your passions
  • Competitive salary
  • Meaningful equity in a well-funded startup experiencing hyper-growth
  • Health and dental insurance
  • Monthly health & wellness stipend
  • Company-provided lunches 3 days per week, team breakfast once a week, and a kitchen fully-stocked with snacks, drinks, and breakfast staples
  • Flexible, uncapped paid time off, in addition to company-wide holidays
  • Work from home (remote) and in-office flexibility
  • Fully equipped workstation
  • Dog-friendly officespace
Diversity, Inclusion, and Belonging at Flockjay

We believe diversity is strength & difference is a teacher. We know we'll do our best and most impactful work when we feel we're represented and we belong. We strive to provide the support required to create a safe, positive environment.

We're proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We believe organizations must build diversity, inclusion, and belonging into their DNA. Those that do so will build better products, provide better services, and be positive forces in the world.
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Software Engineering Manager
scala functional-programming http4s fs2 scala-cats manager Dec 30 2019

As an Engineering Manager on a services team for the Banno Platform at Jack Henry, you’ll get the chance to make a positive impact on people’s lives. We believe that the world is a better place with community banks and credit unions. Our mission is to build the technology that gives community banks and credit unions the tools they need to compete against the big banks.

Service teams create highly scalable public APIs used by millions of customers to normalize access to multiple banking systems for use in our mobile and online banking clients. You’ll work on a team deploying and monitoring their own services. Our platform is primarily functional Scala, followed by a few services written in Haskell, Node.js and Rust.

Ideal candidates are self-motivated, technically competent servant leaders with experience building, mentoring and growing their team. The first six months will be spent as an individual contributor engineer on the team, learning the domain and building trust with team members.

We are committed to creativity, thoughtfulness, and openness. Our team is highly distributed, meaning you will work with kind, talented engineers from across the United States. Occasional travel may be required for professional development conferences or company meetings.

This is a remote position with the ability to collocate at several JHA locations nationwide if desired.

Minimum Qualifications

  • Minimum 7 years of experience with server-side programming languages.
  • Minimum 1 year of team lead, supervisory or management experience.
  • Minimum 1 year developing, maintain, and supporting public facing API in production.
  • Knowledge of or experience with microservice architecture in a production environment.

Preferred Qualifications

  • Experience with Scala or Haskell in a production environment.
  • Understanding of the functional programming paradigm.
  • Experience with the cats, fs2, http4s, and doobie libraries.
  • Experience with tools like Kafka, Kinesis, AWS Lambda, Azure Functions.
  • Experience with Kubernetes.

Essential Functions

  • Oversees the daily operation of one or more engineering teams.
  • Assists team in the development and implementation of policies, procedures and programs.
  • Mentors, coaches and assists in the career development of team members and participates in frequent one-on-ones.
  • Completes product technical design and prototyping, software development, bug verification and resolution.
  • Performs system analysis and programming activities which may require research.
  • Provides technical/engineering support for new and existing applications from code delivery until the retirement of the application.
  • Provides reasonable task and project effort estimates.
  • Ensures timely, effective, and quality delivery of software into production.
  • Develops and tests applications based on business requirements and industry best practices.
  • Creates required technical documentation.
  • Periodically troubleshoots during off hours for system failures.
  • Participates in an on-call rotation supporting team owned services.
  • Collaboratively works across teams to ensure timely delivery of high-quality products.
  • Collaboratively works with customer support team to resolve or diagnose defects.
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Senior Product Manager
senior manager product manager testing Dec 29 2019
As Senior Product Manager on our Flight Data & Deal Personalization team you will be responsible for collaborating with our flight experts to rethink and improve upon our deal discovery and delivery tooling. Additionally, you will be responsible for understanding the wants and needs of our current and future customers and building products and features that empower members to never overpay for flights again. You will be a part of the Scott's Cheap Flights Product Team and will report to the Head of Product.

In the short term, you will:

  • Collaborate closely with our flight experts to gain a deep understanding of our deal discovery, delivery systems, and processes with an eye towards innovations that lead to significant efficiency improvements
  • Establish a regular cadence of facilitating product research by meeting with potential members and active members to better identify and understand their needs and desires as it relates to airfare
  • Lead documentation and communication throughout the entirety of the product lifecycle for both technical processes as well as cross-functional teams that may be affected by changes.
  • Gather and prioritize requirements from members and internal stakeholders to build, iterate, and own the flight-specific product roadmap for Scott's Cheap Flights

In the long term, you will:

  • Develop and ship major improvements to our deal discovery and delivery systems that greatly improve the workflows and efficiency of our flight experts
  • Develop and ship compelling, engaging, and revenue-generating products that ensure members never overpay for flights again
  • Own the process and execution of user research, product research, and go to market strategy.
  • Exhibit a deep knowledge of our member personas, airfare & travel, target markets, competitors, and industry trends
  • Manage the strategy for your pillar and own the cross-functional project management that is involved in implementing the roadmap.

What you bring to the table:

  • Innovation: You have a track record of not only optimizing existing product lines, but building new, revenue-generating product lines from the ground-up that drive the business forward.
  • Product Execution: You have experience in every stage of the product cycle - planning, discovery, development, testing, and analysis.
  • Data Driven: You are obsessed with data analysis and hypothesis-driven experimentation and have worked closely with data analysts and/or data scientists in past roles.
  • Change Agent: You aren't afraid to think outside the box and have the ability to lead without authority, understand others perspectives, and interpret those opinions and validate with data to build great products alongside the team.
  • Simplifying Complexity: You are able to deeply understand and simplify complex systems and processes through product innovation and automation.
  • Big Picture Thinking: You are able to develop products that tie together the internal tooling with member-facing products.

  • Must have's:
  • Clear and concise verbal and written communication skills
  • 5+ years working in product management with a majority of the experience in a B2C organization
  • Comfortability with ambiguity
  • Strong knowledge of software development processes and agile development
  • Ability to prioritize tasks and multiple complex projects simultaneously
  • Experiencing conducting customer interviews and using the insights to build high-impact products
  • Impeccable ability to effectively collaborate in a highly cross-functional environment
  • Must be legally authorized to work in the United States and plan to work full-time in the United States

  • Nice to have's:
  • Deep understanding of growth loops
  • Experience working within the travel industry
  • Remote work experience
  • Subscription experience
  • Mobile experience

Why you might love working here:

  • 100% remote work environment, so go ahead and bring your dog to work or wear your PJ's to the office!
  • Open vacation policy, with a 3 week minimum!
  • Comprehensive health, vision, and dental insurance
  • 401(k) with a 5% match
  • Up to 12-weeks of paid family leave
  • Meetup meals when you cross paths with a co-worker
  • Continuing education & development reimbursement
  • Yearly team retreat (this year we went to Riviera Maya!)
  • Challenging problems to solve and an awesome team to collaborate with every single day
We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief.
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Project/Product Manager
Squire  
project-management jira data-analysis multivariate-testing documentation manager Dec 29 2019

Requirements

  • Strong Technical Background
  • Experience managing multiple projects across multiple teams in multiple locations
  • Scrum Master
  • Experience with Burndown & Velocity Charts
  • Expert level knowledge of JIRA:
    • Sprints & Epics
    • Swimlanes & Boards
    • Workflows & Scripts
    • Roles & Permissions
    • Releases & Reports
    • Plugins
  • Extremely organized and detail oriented with strong focus on formal process
  • Experience optimizing software development workflows
  • Experience running A/B and Multivariate tests on products
  • Experience w/ data analysis. SQL experience a big plus
  • Experience with Kanban
  • Good interpersonal communication skills
  • Fast learner

Responsibilities

  • Calculate engineering project timelines and keep to them
  • Plan weekly or bi-weekly sprints
  • Write clear and detailed technical descriptions for projects, tasks, and bugs for engineers
  • Manage our product roadmap and provide transparency to other departments
  • Analyze software development workflow processes and iterate on results
  • Run usage and adoption analysis on products and features and iterate on results
  • Survey users/customers and iterate on results
  • Run and plan daily scrums for multiple projects & teams in different locations and timezones
  • Write clear and concise release notes for other departments and users
  • Sweep between multiple departments as a go between to address internal and external issues
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Engineering Manager
manager Dec 27 2019
As a conscientious Engineering Manager you will play an important part in building and growing our engineering team; adding to and shaping its culture; as well as coaching, mentoring, and sponsoring engineers across our technology organization. As one of our first engineering managers you will also have a unique opportunity to grow and shape engineering management at Scott's Cheap Flights.

As the world's favorite cheap flight alert platform, we're constantly looking for ways to improve our members' experience. By hiring an Engineering Manager we will be able to sustainably grow both our product and team, as well as continue to build upon our culture of feedback to maximize the individual and collective improvement of the team. You will report directly to the Head of Engineering.

In the short term, you will:

  • Build relationships through weekly 1-1s with direct reports
  • Hire for and scale up adjacent teams
  • Exhibit coaching, mentorship, and sponsorship to help a group of 5-8 engineers excel
  • Support teams in estimation, planning, implementation, and deployment of large features and improvements

In the long term, you will:

  • Help shape our engineering culture
  • Facilitate the growth of your direct reports to take on bigger and more advanced challenges
  • Identify and implement measures of engineering outcomes and improvements
  • Lead projects in a way that sustainably maximizes the outcomes from your team

What you bring to the table:

  • Superior communication skills, written and verbal.
  • At least eight years of professional software development, with at least three of those years in people management
  • Strategic thinking. You know how to design initiatives thoughtfully, measure success, and iterate as-needed.
  • Proven track record of developing talent. You have a growth mindset, and are exceptionally effective at coaching the people who report to you.
  • Experience hiring, forming, and managing a stable team of 4+ engineers

  • Nice to have:
  • Remote work experience
  • Experience working within the travel industry
  • Mobile experience

Why you might love working here:

  • 100% remote work environment, so go ahead and bring your dog to work or wear your PJ's to the office!
  • Open vacation policy, with a 3 week minimum!
  • Comprehensive health, vision, and dental insurance
  • 401(k) with a 5% match
  • Up to 12-weeks of paid family leave
  • Meetup meals when you cross paths with a co-worker
  • Continuing education & development reimbursement
  • Yearly team retreat (this year we went to Riviera Maya!)
  • Challenging problems to solve and an awesome team to collaborate with every single day
We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief.
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Sr Outbound Product Manager
Percona  
manager product manager senior cloud Dec 19 2019
The Senior Outbound Product Manager will be our lead in defining the future of our Percona products and solutions and is ultimately responsible for their success.    As the voice of the customer, they will need to understand the market, customer challenges and then be able to clearly articulate market and customer requirements back into the product requirements and roadmap. They are responsible for creating the product vision, overall GTM strategy and then working across the Percona team to successfully deliver.  

Work Location: Remote office in the US or EMEA

About Percona
Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

Percona open source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks.

Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

What You Will Do

  • Own the product vision and delivery of the overall GTM strategy and long term product roadmap that satisfies the customer challenges/requirements and changing market dynamics/technologies while uniquely positioning Percona for success.
  • Define market opportunity for their product and solution areas.  This includes targeting/segmentation of opportunities and markets and collaboration with product marketing managers to analyze new markets
  • Be the voice of the customer and help provide context, empathy and rationale behind customer needs. Less "customer wants a feature", more "they want to solve a problem that helps with .."
  • Work with inbound product management, engineering, sales and services counterparts to facilitate well rounded decision making with a bias for action and calculated risks
  • Work with Customer Success, Sales, and Marketing to facilitate rapid time to value for our customers and prospects
  • Work closely with inbound product management to balance your product's long-term roadmap with its backlog of issues and bugs as well as ad-hoc customer requests
  • Deliver crisp customer use cases/requirements to inbound product management & engineering
  • Have a solid understanding of the enterprise sales motion including how you and your product can best support key players such as sales engineers, consulting, services, and enterprise account executives
  • Make data-informed decisions. Know how you're measuring success before starting any project. Obsess over your KPIs. Know when to commit more or less resources
  • Effectively communicate across all departments in the company
  • Prepare competitive comparison information for use in positioning against offerings from other organizations (working with product marketing manager)
  • Open source community engagement and support as needed
  • Briefing and building relationships with key members of the media and analyst communities

Organizational Interlocks

  • Product Marketing
  • Inbound product management 
  • Engineering
  • Sales and Customer Success
  • Services, Consulting and Support
  • Executive leadership

Qualifications

  • 5-7 years of product management experience with enterprise IT software (experience with open source and databases a plus)
  • Ability to demonstrate a good understanding of customers’ business challenges and needs
  • Self-motivated and self-managed
  • Team player - ability to work both within the product team and across other teams
  • Excellent work ethic, strong organizational skills & ability to meet deadlines
  • Willing to travel occasionally on business throughout the EMEA and the US
  • Language skills: English fluently, additional languages appreciated
  • Superior verbal, written, and presentation skills, including public speaking skills
  • Experience in working with inter-departmental stakeholders to successfully develop and deliver software products and solutions
  • Ability to lead without authority breaking down barriers between product areas and functions
Remote work from home openings require consistent and strong internet access.

HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

Please review our Percona GDPR Privacy Policy.
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Sr Product Marketing Manager - remote
Percona  
manager marketing manager senior cloud Dec 19 2019
The Senior Product Marketing Manager is responsible for developing and then telling the story to both internal and external audiences about our Percona products and solutions with the ultimate goal of driving awareness and demand. They are responsible for creating the product marketing strategy, messaging and plan, coordinating a variety of marketing execution resources (e.g. content, offers) and helping to ensure that sales resources have the knowledge and tools required to convert leads into opportunities and closed business. 

Work Location - Remote office in the US or Europe

About Percona
Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

Percona open source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks.

Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

What You Will Do

  • Define market opportunity for their product and solution areas.  This includes targeting/segmentation of opportunities and markets and collaboration with outbound product management to analyze new markets
  • Identify a product/solution`s core demand type (e.g. new concept, new paradigm, established market), map out the buying process for the product/solution and develop personas for the identified roles
  • Develop product/solution plans and define positioning and messaging
  • Develop integrated launch plans to support solutions/products releases
  • Work with Content & Creative team to build standard collateral and relevant content for different (buyer) roles, including web pages, flyers, brochures, white papers, social media content, online event material and more
  • Prepare competitive comparison information for use in positioning against offerings from other organizations (working with outbound product manager)
  • Collaborate with outbound product management on sales enablement planning and lead the creation of enablement content for sales and customer support resources (e.g. playbooks, battle cards, scripts, presentations, training modules, demos)
  • Collaborate with the marketing operations team to develop strategies for creating pipeline for new offerings as well as upsell, cross-sell and account-based marketing programs to grow existing relationships
  • Contribute to the development of a social media plan to support both the product/solution release and positioning
  • Open source community engagement and support as needed
  • Briefing and building relationships with key members of the media and analyst communities

Organizational Interlocks

  • Marketing - Product, partner, content/creative and operations
  • Product management 
  • Engineering
  • Sales and Customer Success
  • Services, Consulting and Support
  • Executive leadership

Qualifications

  • 7+ years of product marketing experience
  • Strong background in enterprise software (experience with open source and databases a plus)
  • Demonstrate a good understanding of customers’ business needs
  • Self-motivated and self-managed
  • Team player - ability to work both within the product team and across other teams
  • Excellent work ethic, strong organizational skills & ability to meet deadlines
  • Willing to travel occasionally on business throughout EMEA and the US
  • Language skills: English fluently, additional languages appreciated
  • Superior verbal, written, and presentation skills, including public speaking skills
  • Experience in working with inter-departmental stakeholders to create and implement a project
  • Ability to lead without authority breaking down barriers between product areas and functions
Remote work from home openings require consistent and strong internet access.

HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

Please review our Percona GDPR Privacy Policy.
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Menu Content Manager
manager Dec 18 2019
What Is Snackpass 🤔

Snackpass is mobile order meets social.

We focus on mobile order pickup, not delivery. Not only is the takeout market 5x greater than delivery, but usage is much greater: our users Snackpass breakfast, lunch, and dinner on a daily basis.

Social is our sauce. On Snackpass, you can unlock discounts with friends, send gifts, and collect points. Our users tell us that Snackpass is the most fun way to order food — that other food apps feel formal and boring in comparison.

We're starting with college campuses. We have an advantage here — we started Snackpass while we were in college for us and our friends. Within a few months of launch, we had over 80% of Yale using the app. 18 months later, we are at 10+ campuses and over 10M in sales per year.

The future of the restaurant industry is mobile order — see Chipotle, Starbucks, Sweetgreen, Shake Shack. And the future of mobile payments is social. At Snackpass, we've found a way to make both work, packaged in a product that our users love and use on a daily basis.

We're looking for creative and ambitious people to join us and scale Snackpass from 10+ campuses to 100 over the next year. We'd love to talk with you.

Snackpass is a startup backed by Andreessen Horowitz, Y Combinator, General Catalyst and First Round Capital, the same firms who invested in Square, Uber and Airbnb.

About the Job:
As a Menu Content Manager, you will be at the forefront of defining how restaurants and eaters interact with the food items that make up the core of their ordering experience with Snackpass. How should we scalably accommodate complex menus (think your large iced latte with 2% milk, an extra shot of espresso, 3 pumps of caramel syrup and 2 packets of brown sugar)? How do we build an ontology of food (ie a “food graph”) to power personalized recommendations for what to order? In what ways can we help restaurants design the perfect menu through sophisticated data science?

What You'll Do:

  • Determine how to best structure and model menus that have a lot of customizations (for example, pizza, coffee, bagels)
  • Build an understanding of what ingredients, allergens, nutritional information, etc. go into every dish on every menu on every restaurant on the Uber Eats platform
  • Work closely with our engineers to generate a menu optimization roadmap, filled with suggestions for how restaurants can tweak their menus to increase their conversion rates
  • Create the tools that let restaurants intuitively build and experiment with their menus with Snackpass

What You'll Need:

  • Experience delivering successful and innovative products with your fingerprints all over them.
  • Attention to detail. The ability to obsess over every last pump of caramel syrup.
  • Customer obsession. The ability to take on complex product challenges and find elegant, simplifying solutions to avoid making them our users and partner’s problems.
  • Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on.
  • A high bar across the board — from your own contributions, to the people you work with, to the products you work on.
  • A true passion for Snackpass' mission, our products, and the company’s hybrid technology/operations nature.
  • A never-ending desire to grow and learn
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Launch Manager
manager Dec 18 2019
What Is Snackpass 🤔

Snackpass is mobile order meets social.

We focus on mobile order pickup, not delivery. Not only is the takeout market 5x greater than delivery, but usage is much greater: our users Snackpass breakfast, lunch, and dinner on a daily basis.

Social is our sauce. On Snackpass, you can unlock discounts with friends, send gifts, and collect points. Our users tell us that Snackpass is the most fun way to order food — that other food apps feel formal and boring in comparison.

We're starting with college campuses. We have an advantage here — we started Snackpass while we were in college for us and our friends. Within a few months of launch, we had over 80% of Yale using the app. 18 months later, we are at 10+ campuses and over 10M in sales per year.

The future of the restaurant industry is mobile order — see Chipotle, Starbucks, Sweetgreen, Shake Shack. And the future of mobile payments is social. At Snackpass, we've found a way to make both work, packaged in a product that our users love and use on a daily basis.

We're looking for creative and ambitious people to join us and scale Snackpass from 10+ campuses to 100 in the next 2 years. We'd love to talk with you.

Snackpass is a startup backed by Andreessen Horowitz, Y Combinator, General Catalyst and First Round Capital, the same firms who invested in Square, Uber and Airbnb.


About the Role:
The Operations Manager role is a unique opportunity to have a direct impact on Snackpass business. This role calls for a combination of communication, management skills, savvy analytics, strategic thinking, strong execution and the interpersonal ability to work with teams cross-functionally. You will be working to expand geographically and bring new products and fresh concepts to the region.


What You'll Do

  • Conceptualize and launch new cities, new products, new features and experiments (loyalty, vehicle instruments, fleet partnerships etc) within the region
  • Work on reigniting underperforming cities / products
  • Measure business impact of launched products / features; triage and prioritize defects and opportunities for improvement
  • Manage our top-line and bottom-line KPIs
  • Actively contribute to the Snackpasss obsession by defining and executing high impact engagement initiatives and retention processes
  • Ensure service affordability, reliability and safety in all cities we operate in.
  • Identify operational weaknesses and help improve or innovate new processes.
  • Partner with other operations teams, as well as Community operations, marketing, public affairs and legal, to ensure growth needs are met.

What You'll Need

  • An orientation towards building sustainable projects with a measurable ROI rather than doing random hustle.
  • Minimum of 3 years of professional experience preferably in operations, startup and advanced project management.
  • Solid executional ability - you are able to plan and deliver new initiatives and have a track record of delivering projects on spec and on time
  • Data-driven approach to making decisions and sound business judgment through strong analytical thinking
  • Ability to build relationships, work cross-functionally and manage multiple stakeholders
  • Strong communication, presentation and negotiation skills
  • High adaptability to change and ability to execute quickly. Able to pivot quickly from long-term thinking to immediate action. Ready to travel
  • Fluency in English + Conversational or fluency in a second language beneficial (but not required)
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Marketing Operations Manager
manager data science machine learning computer vision healthcare Dec 18 2019
Labelbox is at the heart of the AI-powered computer vision revolution. Almost every decision a human makes is visual and these decisions power every industry, from healthcare to agriculture. With AI, computers can now see like humans and can make decisions in the same way. With this newfound capability, our society will build self-driving cars, accessible healthcare, automated farms that can support our global population, and much more.

The bottleneck to achieving these things with AI is the training data sets. We are building Labelbox to solve this bottleneck for data science and machine learning teams.

Current Labelbox customers include American Family Insurance, Lytx, Airbus, Genius Sports, Keeptruckin and more. Labelbox is venture backed by Google, Kleiner Perkins and First Round Capital and has been featured in Tech Crunch, Web Summit and Forbes.

Labelbox is hiring a Marketing Operations Manager to join our growing Marketing team you will be responsible for managing our marketing and sales operations infrastructure.

As an early marketing hire on our team, you will help:

  • Build-out and manage a marketing operations stack through best practices (we use Hubspot as our CRM).
  • Manage our CRM data quality.
  • Work closely with marketing and sales team members to build workflows and processes in our CRM (and peripheral tools) that mirror our lead generation and sales processes.
  • Configure and build dashboards with key metrics from sales and marketing teams.
  • Implement, and continuously improve, attribution and lead-scoring models.
  • Manage the inflow of inbound leads, ensuring leads are properly enriched and populated with sufficient data to empower SDRs to establish outreach with minimal friction.
  • Manage integrations between web, product, ad-platform and sales analytics tools.
  • Conduct routine reporting and provide ad-hoc insights to marketing, sales and management teams.
  • Monitor the health of our marketing and sales funnels and surface insights and suggestions as required.

The ideal candidate will have:

  • An undergraduate degree with an emphasis in Marketing, Business or a related field
  • 3+ Years Experience in a technical marketing or sales function
  • Familiarity with the following products and languages: Hubspot (or Salesforce), Marketing Automation Platforms (MAPs), Google Data Studio (or a similar visualization product), Zapier, Microsoft Excel, SQL, Google Analytics, Google Tag Manager, Facebook Ads Manager or Google Ads, Sales outreach tools such as Apollo.io
  • Exposure to both startup and enterprise marketing stacks
  • Familiarity with the B2B Marketing and Sales process

  • BONUS Points if you have experience working with data warehouses, Customer Data Platforms and DMPs.

Expertise in each and every function is not required, we are looking for candidates who exhibit full-stack marketing knowledge and the aptitude to learn and develop skills.


Labelbox is an equal opportunity employer.

No sponsorship is available for this position. Valid US Work Authorization is required.


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Research Program Manager
manager finance Dec 18 2019
Seeking program manager to assist Protocol Labs Research initiatives, including collaborations, grants, outreach, and hiring.

Research at Protocol Labs
We’re not an ordinary Research Lab. We’re working hard to build the core protocols of the decentralized web pursuant to our vision for the future of the Internet. As part of our research team, you’ll be enabling outcomes at the forefront of our mission. Our research team is granted both the freedom to develop knowledge by working on novel applications and a responsibility to contribute those skills toward advancing the flagship projects of Protocol Labs and the research endeavors of leading institutions in the field.  You’ll feel at home working with us if your knowledge and optimism enable you to craft creative solutions working around evolving needs.

As a Research Program Manager at Protocol Labs you will:

  • Develop new programs to support and improve research across Protocol Labs and our ecosystem
  • Ensure smooth sailing for new and existing programs
  • Coordinate with teammates across the Research, Legal, and Finance teams and with researchers and engineers in our projects and labs
  • Assist in forging and managing relationships with academic collaborators and research contributors
  • Craft Protocol Labs’ presence in the research community.

Minimum Qualifications:

  • BA/BSc degree and a deep interest in scientific research
  • Demonstrated expertise coordinating action between parties with orthogonal drives
  • Excellent communication skills
  • An ability to think across research, product, and business considerations.

Highly-valued bonus points:

  • Advanced degree (MSc/PhD) in a science or technology field
  • Experience managing or working in distributed research consortia
  • Experience applying for and managing research grants
  • Knowledge of how research labs are run and funded
  • Amazing cold email game.
What’s it like to work at Protocol Labs?
Protocol Labs mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.

As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.

We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.
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Product Manager
Kukui  
product-management jira manager product manager Dec 18 2019

As a Product Manager at Kukui, you will be responsible for creating amazing products that our customers love. You’ll partner with executive leadership, production, sales and support teams to strategize, develop and implement products to better serve our growing customer base. You’ll work with the development team to ensure that the product road map is delivered on time.

Responsibilities:

  • Develop a deep understanding of Kukui’s customer base and their business needs in order to provide the best possible solutions
  • Partner with executive leadership, production and technical teams to develop product roadmaps
  • Research and conceptualize features that support business and user needs
  • Set priorities and scope for the development team
  • Gather data to support product decisions
  • Develop and maintain product documentation
  • Develop business cases and ensure work is focused on those cases with maximum value
  • Help develop and deploy key market messages with Kukui marketing team
  • Support other efforts/initiatives as needed

Requirements:

  • Minimum 5 years of experience in software development
  • Previous experience as a Product Manager for a software company
  • In-depth knowledge of Agile process and principles
  • Experience in the auto repair industry is highly preferred
  • Experience working remotely with a distributed team
  • Excellent interpersonal and communication skills
  • Excellent project-management and analytical skills

Location:
This is a remote position with the option to work from our office in Roseville, CA.

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Information Technology Manager
manager Dec 17 2019
About Imperfect

Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.

We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!

We're looking for folks who are positive, motivated, and ready to change the world. If that sounds like you, drop us a line!

About the Role:

As the Information Technology Manager, you are responsible for overseeing the design, development, and implementation of information systems, software applications, infrastructure, and support systems to meet current demands as well as prepare for company expansions.  You will be responsible for all technology across HQ, multiple fulfillment centers, delivery operations, and offices. This position will provide technical expertise to solve immediate issues as well as develop a game plan to promote business continuity, scalability, and security.

This is an exciting time to join the team because you will own and shape IT at Imperfect. This position is part of the Technology Team and will report to the Head of Engineering. If you're an IT guru passionate about fighting food waste, we'd love to hear from you!

Responsibilities:

  • Manage information technology and computer systems company-wide
  • Design and implement systems, policies, and procedures
  • Assess and oversee the implementation of IT systems in new facilities including both warehouses and offices
  • Ensure security of data, network access, and backup systems
  • Manage technology vendors and business partners
  • Provide onsite and remote technical support as well as management support for all warehouse technology machinery
  • Research, recommend and implement new technology solutions to drive efficiency
  • Maintain knowledge in emerging technologies to be able to recommend business solutions
  • Establish and maintain documentation and knowledge sharing to enable cross-training
  • Evaluate and assist with negotiating the purchase of new hardware and related software to improve our overall cost-efficiency
  • Recommend and deliver solutions which streamline processes, implement automation when possible, and improve ease of use

Skills and Qualifications:

  • 10+ years’ experience managing an IT operation
  • Experience managing a team of service desk engineers
  • Bachelor’s degree in Computer Science, MIS or equivalent experience
  • Experience in managing external partners and vendors
  • Demonstrated ability to apply IT in solving business problems
  • Experience working in a start-up, fast-paced environment

About You:

  • Excellent customer support skills
  • Strong negotiating skills
  • Exceptionally self-motivated and directed
  • You’re passionate about our mission to eliminate food waste and create a better food system for all

Details of the Position:

  • Full-time exempt position reporting to the Head of Engineering
  • Position based out of our Tucson office
  • Salary and employee stock options commensurate with experience
  • Competitive benefits package including health care, paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account!
  • Opportunity to work from home regularly
  • Domestic travel to new and existing facilities required as needed

Physical Requirements:

  • A mix of sedentary and standing work
  • Occasional movement around the office may be necessary
  • Regular work with computers, including keyboards, mouses, and screens
  • Standing desks and / or other ergonomic accommodation is available upon request
  • Regular use of mobile devices, including smartphones and tablets
  • Domestic travel as necessary
Individuals seeking employment at Imperfect Foods are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
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Social Media Manager
manager Dec 16 2019
Babylist is looking for a part-time Social Media Manager who can help us build a strong digital community that is the best representation of our brand while delivering measurable growth numbers for our registry and e-commerce business.

As our Social Media Manager you’ll get to:
• Constantly show off your creativity; every day brings a fresh challenge to inspire users in new ways, with no two weeks the same
• Launch new, great ideas quickly (we’re not bogged down in layers of management)
• Be on the front lines of making a positive impact on expecting parents’ lives
• Work from anywhere! (Your couch? The beach?)

The ideal candidate is curious, driven, results-oriented and has previous experience in end-to-end social content management.

This is a part-time, contract role (20-30 hours) and can be remote within the U.S.

Who You Are

  • You’re excited to take the lead on taking our social media efforts to the next level, and you have experience in successfully leading social media for a consumer brand
  • You live and breathe social media, are obsessed with Millennial/Gen-Z culture and have a love for all things trending
  • You’re a passionate storyteller who can captivate and engage an audience
  • You deeply empathize with expecting parents, have an understanding of their pain points and are passionate about helping solve them
  • You are constantly seeking ways to engage new/untapped audiences and are always up-to-date on what’s happening in social media
  • You’re never satisfied with the status quo and always ask “how can we do this better?”
  • You can juggle multiple projects successfully under tight deadlines
  • You value quality but you’re not paralyzed by perfection; you can launch new, creative ideas/concepts quickly and iterate constantly using data
  • You have a “go viral” mentality and know how to maximize content for sharing and engagement
  • You navigate confidently through changing priorities and directions and can operate successfully with minimal direction
  • You have a “no task too small” attitude and can roll up your sleeves to get the job done when needed

What You'll Do

  • Working directly with our Director of Content Marketing, you’ll make Babylist the go-to source for expecting parents on social media by increasing our following and creating highly engaging content
  • You’ll define and implement a clear, strategic vision for Babylist’s social media that equally serves our users and business goals
  • You’ll collaborate with our creative team to generate on-brand, engaging and original user-centric content
  • You’ll execute your strategy by publishing all content to our channels and oversee overall engagement and content moderation
  • You’ll leverage internal, competitor, and aspirational brand data and listen to our community to constantly innovate, optimize, and evolve our social content
  • You’ll inform the Babylist team on the impact of social media on our users and our business by providing regular updates to the team

What You've Done

  • Minimum of 2-3 years hands-on experience in B2C social media (Instagram, Facebook, Pinterest) is a MUST
  • Experience in managing an Instagram profile with over 50,000 followers is PREFERRED
  • B2C Social media experience in the expecting parent/parenting space is a BONUS
  • You’ve generated visual/graphic content for social media/web and have basic web design skills (Photoshop or equivalent)
  • You have a proven track record in hands-on, thumb-stopping, user-centric content creation
  • You’ve used data and social analytics to develop and defend your strategic content decisions and experiments
  • You’ve demonstrated exceptional organizational, multitasking and teamwork skills
Why You Will Love Working At Babylist

• We get stuff done
• We have a real impact on people’s lives
• We're passionate about our users and we genuinely appreciate them
• We work at a sustainable pace for long-term success (yes, we’re profitable)
• We are growing and have meaningful opportunities for career advancement
• We’re a technological and data-driven business
• We believe in autonomy and reward taking initiative
• We have experienced leadership that is always open to new ideas

Sound interesting? We can’t wait to speak with you!
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Software Engineering Technical Community Manager
python javascript html css manager Dec 09 2019
The Opportunity
Springboard runs an online Software Engineering Career Track Bootcamp in which participants learn with the help of a case-study-based curriculum and 1-1 guidance from an expert mentor. The Technical Community Manager will review student projects, help students get unstuck, welcome new students to the community and share resources relevant to business and data analytics.

If you are passionate about helping students make progress and learn about the Software Engineering landscape and can give a few hours per month in return for an honorarium, we would love to hear from you.

Questions? Please write to us at mentors@springboard.com

The Program

  • Completely online
  • 6 month course that takes students through real-world business cases
  • Students are working professionals and college students
  • Students learn about Software Engineering with the help of an online curriculum, a personal mentor, and their career coach
  • Students go through the curriculum on their own and at their own pace

You:

  • Provide high quality responses to student questions in the slack student community within 24 hours
  • Provide high quality responses to technical/curricular review requests within 24 hours
  • Welcome each cohort of students and regularly share relevant events, resources, articles with the student community.
  • Should be proficient (demonstrated professional or project experience) with: HTML, CSS, JavaScript, Node.js, SQL, Flask, Python, Express.js, React.js, Redux

Benefits:

  • Membership in an rich community of expert mentors from great companies like Capital One, Lyft, McKinsey, and Square
  • Change the lives of students in our program
  • Help us revolutionize online education!
  • Receive a monthly honorarium
  • Work at your convenience
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Enterprise Sales Manager - Software and Services, remote
Percona  
cloud manager Dec 09 2019
Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

The Enterprise Sales Manager’s primary goal is to execute on quota by prospecting new business and growing current customer base into larger accounts. He or she will be expected to travel at least once/month to customer meetings, industry meet-ups and related conferences. Aside from quota achievement, the winning candidate is a fit with Percona’s culture and a great teammate to inside sales, marketing, sales engineering and colleagues from all other Percona departments.

Your Experience

  • Impeccable written and verbal communication skills
  • Experience in technology sales (ideally 10+ years of experience)
  • Solution selling experiences and mindset
  • Comfortable with travel and customer facing opportunities
  • Relationship building skills
  • Customer centric focus
  • Track record in overachievement
  • Experience or interest in agile, quick growth companies
  • Leadership and mentoring with peers and team
  • Enthusiasm for working in team environment
Location:  Remote / work from home with travel.  Any Upper Midwest, North America location is the ideal region, preference for Chicago based candidates.  

Remote work from home openings require consistent and strong internet access.

HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

Please review our Percona GDPR Privacy Policy.
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