Company Overview:

TouchPoint is a software company built by the church for the church. We exist to help church leaders focus more on their ministry and less on their software. TouchPoint empowers the church to engage relationally, create community and focus on discipleship. We're looking for bright, passionate, and talented people to help us.

Position Overview:

We are looking for a qualified Android Developer to work with all aspects of the Android version of our ChMS integrated, customizable church app. Your job will entail coding new features, specing APIs to talk to the underlying database and web application, contributing to the app management portal, fixing bugs and managing our relationship with Google through Google Play for releasing custom and standard apps for our customers. We are a small shop and you will be working with experienced developers, our highly rated client success team, outside contributors to the open source project, and churches that sponsor custom work.

Desired Profile:

You have a desire to create great software. You enjoy working with a mission-focused, collaborative team, to achieve a common goal. You communicate well and have a growth mentality that guides how you code and work - continually refining and improving. You enjoy the thrill of taking a need, defining it in terms of practical, customer-facing tools that compliment our product, and then designing, coding, and seeing the solution released into production. You are a problem solver who can root out the cause of an issue and patch it in a maintainable fashion. You manage your time well, accurately estimate timelines for projects and deliver on your commitments. 

Experience:

• 5+ years of experience in software development
• Strong proficiency in Android, Android Studio, Java and Kotlin
• Working knowledge of Google Play Store with demonstrated portfolio of apps created or contributed to
• Bachelor's degree in Computer Science, Computer Engineering, MIS or a related field, preferred
• Experience working in HTML, CSS, SCSS, Javascript, PHP, MySQL/MariaDB
• Demonstrated experience in UI/UX preferred
• Bonus: experience in iOS development using XCode, AppCode, Objective C and Swift
• Bonus: experience with graphic design (i.e. Adobe CC, Corel, Affinity) and image manipulation in both vector and raster
• Bonus: Experience with C#, SQL Server

Competencies / Work Style:

• Effectively manages deadlines and deliverables
• Strong written and verbal communication skills
• Attention to detail
• Accurately estimates timelines for projects
• Firm grasp of personal strengths and weaknesses
• Willing to learn new tools and coding languages
• Team player, who listens well, learns from others and helps fellow team members perform to their best
• Receives and offers constructive feedback in a positive manner

Position Responsibilities:

• Mobile Development - Add new functionality to the Android version of the mobile application, from simple, one-day projects to much larger, multi-week projects.
• Contribute to the Management Portal - work with mobile team to spec and build new management tools in portal that support and compliment new functionality.
• Bug Fixes - Support and collaborate with our client success team to track down reported bugs and repair in a timely manner.
• Testing / QA - Work with our client success team to help devise a plan for testing and validating new features in a sandbox environment.
• Manage Android release cycle - Manage updates, Google review process and release schedule for Android version of the app.
• Spec APIs - Work with our web development team to clearly spec necessary APIs.

Location:

Dallas, TX preferred

We are looking for an experienced Product Manager who will act as an enabler in our journey towards realigning our customer experience around a mobile-first approach. 

In collaboration with the Director of Product Management, this position will own the vision, definition and delivery of our mobile strategy and will be a key contributor in our overall product strategy. With over 2,000 customers and a robust partner network, your actions and contributions will have a far-reaching impact on our multi-product business.

Your implementation strength will come from actively collaborating with your dedicated scrum team that is comprised of senior, tenured Unanet and Clearview developers and experienced developers that have built out advanced mobile and web applications in multiple other organizations.

Who are you?

• You're a passionate and experienced Product Manager who is great at understanding and evaluating customers and end user needs
• You've planned, brought to market and supported multi-functional mobile applications in production for at least one (1) organization in the last two (2) years
• You're hungry and humble, knowing that you can drive building out a mobile-centered user experience again and do it even better than before
• You're well-disciplined and organized so that you can capture product requirements for transitioning proof-of-concept ideas into production-ready features 

What do you get to do in this role?

• Develop a deep understanding of user personas across our multi-product business and leverage that to be the sounding board for internal and external stakeholders and customers
• Build the product roadmap for all things mobile and work closely with a variety of stakeholders and cross-functional teams to execute the mobile roadmap by planning and prioritizing objectively
• Be Unanet's Go-to Mobile Product Expert: Guide your team in troubleshooting production-escalation issues with your strong software and technical skills; train internal and external customers on new product integrations
• Set your engineering team up for success by collaborating closely with them in sprint activities, providing them with relevant user stories and guiding them in estimation

Experience

• 2+ years of software product management experience in an Agile environment
• Attitude that encourages collaboration, self-organization, accountability and a drive to deliver high-quality products
• Value collaborative teamwork analysis, design and execution for high-impact product, project, or process initiatives
• Ability to identify gaps, program risks and proactively address them
• Strong technical writing and visualization skills
• Strong execution and product delivery skills
• Ability to work under tight deadlines
• Experience with and ability to work and communicate cross-functionally and remotely
• Bachelor's degree or equivalent experience required
• Experience with mobile hybrid frameworks like React a plus

30 days - Understand & Contribute

• Understand Unanet from the lens of the current product capabilities and what is expected to be delivered via Mobile in Q3 2020
• Help clarify and realign those requirements/targets by helping write epics and user stories and refine them with your implementation team
• Assess the purpose and value of having a mobile strategy centered around specific customer problems and use that knowledge to build out a roadmap of what and when to deliver MVPs and enhancements for the remainder of 2020 and 2021
• Work with our Agile Coach, UX Lead and Tech and Team Lead to better understand your team's nuances and capabilities

60 days - Evaluate, Realign & Define

• Using the above mentioned framework, reach out to internal and external stakeholders to build relationships and help understand what direction we are going in and why
• Empowered by what you have learned, work with the Director of Product Management and UX Lead to question, redefine and revalidate the mobile roadmap for the next three (3) quarters
• Working with your scrum team, better define those deliverables and solidify the above-mentioned deliverables

90 days - Execute & Evangelize

• Drive our Go-To-Market plan for mobile deliverables
• Evangelize the roadmap, commit lighthouse customers and help define success metrics for adoption and engagement
• Be the guiding light for your scrum team as they execute on newly defined deliverables for the next 3 quarters

Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.

If you had the best ERP tool that powered some of the most high-profile Architecture, Engineering and Government Contracting firms in America, what would you do? Make it even better! The Unanet/Clearview team is committed to consistently delivering new features to its suite of products and we are just getting started! We want to grow our team, tackle even bigger challenges and do amazing things. We work in focused, agile-based teams to constantly improve our code base, add new ways of interfacing with the system and have amassed a large backlog of interesting product initiatives. We want to grow to enable even greater success within our industry. This is where you come in!

As a Lead UX Designer, this is a great opportunity for growth, experimentation, and the challenge to create something truly remarkable all while having the support of an executive team that understands the importance of a Lean UX process.

Applicants must be authorized for non-sponsored employment in the U.S.

Responsibilities

• Lead the UX efforts on key projects and initiatives across our portfolio of products, raising the bar through quantitative and qualitative metrics
• Responsible for the continued development of UX strategy, user journeys, and innovative user experiences across a wide variety of channels and platforms
• Provide deliverables including prototypes, proof of concept documents, wireframes, information architecture, user flows, use cases, user scenarios, and research debriefs
• Manage all aspects of a design project from start to finish and own the end-to-end user experience of a project
• Conduct interviews, competitive research, design explorations, and strategic analysis
• Manage a holistic design system to encourage consistent patterns and best practices
• Collaborate effectively with leaders and individual contributors in engineering, design, product, and more
• Mentor and direct the work of more junior designers and partner closely with design leadership to ensure designers are equipped to do their best work
• Raise the bar for design quality by giving and soliciting constructive feedback from peers and stakeholders

Requirements

• 5+ years of experience designing business-oriented web and mobile applications
• Demonstrated ability to work with business stakeholders and technical teams to understand, analyze, and document requirements
• A strong technical aptitude (you don't have to code, but you do have to be able to earn the respect of the people who do)
• Effective interpersonal communications skills (presentation, written and verbal) and the ability to communicate effectively at all levels of the organization
• Deep understanding of how to integrate research, design, language, technical development, and business strategy

Who are we?

Since our launch in 2004, Thunderhead has become a recognized global leader in the customer engagement market (The Forrester WaveTM Journey Orchestration and Visioning Platforms Q4 2018, https://www.thunderhead.com/about-us/forrester-wave-q4-2018-names-thunderhead-as-an-orchestration-and-visioning-leader/). With our cloud-based, intuitive ONE Engagement Hub, Thunderhead helps businesses understand their customer's true intent and enables orchestration of individualized journeys for every customer across web, mobile, in-store and contact center touchpoints', seamlessly and in real-time, billions of human moments and millions of individual journeys.

Job Summary

Thunderhead is searching for a talented Android QA Engineer (remote or based in our Manchester, NH office), eager to learn mobile, who's passionate about building and delivering enterprise-grade product solutions for Android.

Our team is updating and expanding our industry leading and innovative Android SDK which powers millions of interactions every day.

As an Android QA Engineer you will work very closely with the mobile development team to understand the architecture of our existing products and services under development. You will review and contribute to the overall test strategy and quality of the new product and services. In conjunction with development, you will be designing and implementing tooling that will allow for efficient and comprehensive testing, as well as testing pre-release versions of mobile OS to avoid introducing regressions.

Responsibilities / Duties / Functions / Tasks

• Work closely with developers as peers to understand underlying architecture and code changes to come up with test strategy across different layers of the mobile SDKs
• Understand test automation needs, task out work, and provide feedback on design solutions
• Automate newly integrated features, and develop toolsets to augment QA and Development testing
• Extend existing automation framework to work with new services and write end-to-end automation for existing and new user scenarios
• Perform continued evaluation of test cases for inclusion in regression suites
• Create detailed strategic test plans, actionable bug reports and follow-up on review proposed problem resolutions
• Coordinate, plan, test, and conduct releases
• Evaluate errors post-release to help inform the next iteration of changes to end user experiences

Must have skills/experience

• 5+ years of testing and automation experience
• Expertise in an object-oriented programming language, preferably Java or Kotlin 
• Experience with JUnit or similar framework
• Experience working in an Agile environment
• Experience using git    
• Excellent written and oral communication skills
• Experience in working with continuous integration platforms (i.e. Jenkins, CircleCi or others)

Advantageous skills

• Intermediate understanding of Android development/testing
• Experience writing tests using the Android Espresso Framework
• Experience in testing SDKs which have been used in other applications
• Testing using cloud-based infrastructure for testing solutions (i.e. Firebase)
• Bachelor's Degree in Computer Science or a related field

What's the Deal?

We will provide you with a series of challenging issues together with the tools, equipment and support to give you the best possible chance of succeeding. To reward you for your hard work, we'll provide you with a competitive salary, including an annual bonus. In addition to joining a dynamic, friendly team, we provide a range of benefits including medical and dental insurance, 401k plan, and various company sponsored social outings. 

As a rapidly growing company, we offer plenty of opportunities for career development - the majority of people in senior positions within the engineering department have been promoted internally.

So, if we interest you, please let us know by applying for this position and tell us all about yourself.

This position is not eligible for immigration sponsorship. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, or national origin.

To learn more about Thunderhead visit:

https://www.thunderhead.com

https://www.linkedin.com/company/thunderhead---com