<p>GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating three distinct brands–GOAT, Flight Club and alias–GOAT Group has a global community of over 30M members across 164 countries.</p>


GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating three distinct brands–GOAT, Flight Club and alias–GOAT Group has a global community of over 30M members across 164 countries.

GOAT Group

<div>At GOAT Group, the Engineering team is an integral part of our dynamic company. By joining the team, your skills will be front and center, working alongside other passionate individuals to solve problems and build software. From launching compelling new consumer experiences, tackling global logistics challenges to scaling infrastructure to facilitate our rapid growth – technology is essential to driving our vision forward. The work you do will change the way the world shops, while also empowering entrepreneurs, including individual sellers, brands, and boutiques.</div><div><br></div><div>We’re looking for product-driven engineers with a strong appreciation for great design not only in products and visual presentation but also in code and technical architecture. You’ll collaborate cross-functionally with product design, marketplace ops, analytics, and more to ensure a solid end-to-end strategy and execution.</div><div><br></div><div>We’re looking for someone who has proven experience building and launching high-quality single-page web applications and is excited about researching new methods or technologies that improve the architecture, user experience, or engineering process.</div><h3>In This Role You Will:</h3><div><ul><li>Be a part of a highly collaborative and innovative team, expanding the mobile and desktop web experience.</li><li>Share ownership of a high-traffic consumer-facing web application, averaging over 10 million monthly visitors.</li><li>Review code and mentor other engineers, including pair programming and presenting Show and Tells.</li><li>Partner with product, design, marketing, and QA to deliver MVP-scoped features and validate its impact.</li><li>Be an advocate for innovation; research and prove out the latest web capabilities and features.</li></ul></div><h3>We Are Looking For: </h3><div><ul><li>3+ years of professional software engineering experience (Javascript libraries) </li><li>2+ years of experience developing consumer-facing single-page applications (React, Angular, etc.)</li><li>Experience writing and using unit tests to build maintainable and flexible code</li><li>Experience building highly performant NodeJS backend-for-frontends</li><li>Experience writing and maintaining unit, integration, and end-to-end tests</li><li>Experience optimizing web performance (time-to-first byte, time-to-first paint, perceived performance)</li><li>Huge plus if you have experience with Ruby on Rails and/or Golang</li></ul></div><div>GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 30 million members across 170 countries.&nbsp;</div><div><br></div><div>The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network, and Y Combinator.&nbsp;</div><div><br></div><div>We encourage you to apply even if you feel unsure about whether you meet every single requirement. We look for people who are passionate about what we do, not just those who check off all the boxes.&nbsp;</div>

Software Engineer - Frontend

Ascensus

<p>As a Senior Software Engineer at Ascensus, you will be working in a high-energy team, writing beautiful code by using the best engineering practices in the industry today (e.g. unit testing, source control, continuous integration, automation, design patterns). Passion for all aspects of software development is critical. We are building teams that are empowered to solve the business needs by having a rapid development and deployment pipeline with a focus on automation and releasing software.</p><br><p>As a Scrum team contributor, you will be responsible for delivering solutions that adhere to the software architecture strategy, coding standards, and established organizational policies and procedures.</p><br><p>Job Responsibilities</p><ul><li><br><p>Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.</p></li><li><br><p>Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.</p></li><li><br><p>Design, build, and maintain scalable and robust applications</p></li><li><br><p>Independently analyze, implement, test, document and maintain new and current software applications in    support of    achieving the business goals.</p></li><li><br><p>Create estimates and assist with planning throughout the software development lifecycle.</p></li><li><br><p>Lead or assist in technical initiatives working with multiple groups</p></li><li><br><p>Establish and enforce development best practices</p></li><li><br><p>Coach and mentor other developers, provide continuous feedback</p></li><li><br><p>Expect and require innovation of her/his team</p></li><li><br><p>Demonstrate passion and convictions and the innate ability to inspire passion in others</p></li><li><br><p>Assist with other tasks and projects as assigned</p></li></ul><br><p>Job Experiences / Requirements</p><ul><li><br><p>5-10+ years of experience developing software &amp; systems</p></li><li><br><p>At least 5+ year’s hands-on experience with C#</p></li><li><br><p>Strong experience in .NET and C# with additional experiences on other programming languages, technologies and software platforms - JavaScript, MS-SQL Server, Sybase</p></li><li><br><p>Strong experience with good design principles (patterns, cohesion/coupling, S.O.L.I.D.)</p></li><li><br><p>Experience with Services Oriented Architecture and RESTful services development</p></li><li><br><p>Working knowledge of Microservices</p></li><li><br><p>Strong experience working with other developers, quality engineers (QE), ops engineers and support engineers to ensure smooth deployment, continual operation and passion for developing good software.</p></li><li><br><p>Experience with continuous integration and deployment (CI/CD)</p></li><li><br><p>Experience with multi-threaded applications and memory management</p></li><li>Excellent problem solving and communication skills</li><li><br><p>Experience participating in design discussions with both technical and non-technical audiences.</p></li><li>Experience mentoring and coaching more-junior developers</li><li><br><p>Experience documenting business solution in technical documents and diagrams</p></li><li><br><p>Familiarity or experience with Agile engineering practices</p></li><li>Familiarity with multi-threading</li><li><br><p>Experience with writing clean and maintainable code using engineering best practices(unit testing, TDD, continuous integration and deployment, automation, design patterns, refactoring etc.)</p></li><li>Good understanding of web technologies (HTTP, Apache, HTTP Proxies)</li><li><br><p>Familiarity with continuously deploying software in the Cloud   </p></li></ul>

Senior Software Engineer

Rescale

<div>Rescale (@rescaleinc) is the leading hybrid cloud platform delivering intelligent computing for digital R&amp;D, and enabling more than 300 customers from startups to Fortune 50 enterprises to accelerate design cycles and time-to-market. Founded by former Boeing aerospace engineers, Rescale gives research scientists and engineers the ability to automate their workflows across simulation and artificial intelligence applications, fully automated and performance optimized against the best high performance computing architectures.&nbsp;&nbsp;</div><div><br></div><div>Using Rescale, industry leaders are accelerating new chip designs, enabling computational drug discovery, powering the design of new rockets and supersonic jets, and building a sustainable energy future.&nbsp;&nbsp;</div><div><br></div><div>We are seeking a Pricing Strategy &amp; Operations Manager to join our team! Select candidates may be considered for a Senior Manager level role. This role will be the second outside hire into the Business Operations team, and the first hire into our Pricing Strategy capability.</div><div><br></div><div>The Business Operations (Bus. Ops) team owns a number of strategic responsibilities for Rescale, collaborating closely with global Go-To-Market leadership, Finance, Product, and the other Operations teams. The Pricing Strategy &amp; Operations Manager would directly work with the leadership team to deliver strong outcomes across the Business Operations mandate, including:</div><h3>Pricing &amp; Packaging Leadership</h3><div><ul><li>Opportunity to take the lead role in building out our Pricing Strategy capability within the Business Operations function</li><li>Work with the Rescale C-suite to design and optimize our pricing strategy; be the key point of contact for all major pricing &amp; packaging OKR’s and initiatives</li><li>Partner with the Product team to price new features and drive pricing excellence within the product</li><li>Eventual management of Pricing &amp; Packaging dedicated resources as part of the Business Operations team</li></ul></div><h3>Go-to-Market Strategy</h3><div><ul><li>Work with Global Sales Leadership to implement pricing policies and deliver strategic pricing proposals for our most critical transactions</li><li>Manage Rescale’s Deal Desk, supporting the resolution of critical cross-functional issues for our customers</li><li>Design new transaction models and programs to optimize GTM efficiency and impact</li></ul></div><h3>Business Analytics &amp; Intelligence</h3><div><ul><li>Team with Finance, global GTM leadership, and other Business Operations team members to design, monitor, and report out on key pricing &amp; margin KPI’s for Rescale</li><li>Use data to recommend process &amp; business model operating improvements</li></ul></div><h3>At Rescale, this means you will work on and impact: </h3><div><ul><li>Conduct a gap-analysis of our current pricing program and design a strategy &amp; process improvement roadmap</li><li>Research external best-in-class pricing &amp; packaging principles and develop strategic recommendation plan</li><li>Drive all global GTM regions (AMER, EMEA, APAC) and our channel business towards a unified set of pricing &amp; operational efficiency standards</li><li>Manage our Deal Desk function and coordinate critical deal support across multiple functions</li><li>Become a trusted advisor to the GTM organization by partnering on large deal strategy</li><li>Develop a proactive cadence with Product team to price new features and determine the business requirements for new features around Pricing</li><li>Eventual management of other team members as the team grows</li></ul></div><h3>What we’re looking for: </h3><div><ul><li>Excellent spoken &amp; written communications abilities, including presentation building</li><li>Strong problem-solving and analytical skills; significant quantitative analytics experience (Excel &amp; Gsheets)</li><li>Demonstrated experience &amp; success working in cross-functional environments and interacting with senior leaders</li><li>Ability to lead projects autonomously and manage stakeholders; prior project &amp; program management experience</li><li>Previous experience in early stage technology preferred</li><li>Up to 7 years of experience, 4-6 preferred</li><li>Bachelor's degree required; MBA or other masters degree not required</li><li>Management experience not required</li><li>Preferred prior domain experience in one of the following: </li><li>     A) Pricing &amp; Packaging functional experience</li><li>     B) Technology startup operations experience</li><li>     C) Professional services experience (consulting, finance)</li></ul></div><h3>About your team at Rescale and who you will work with: </h3><div><ul><li><b>Direct Manager: </b>Patrick Duff, <a href="https://www.linkedin.com/in/patrick-duff-0849872a/" rel="nofollow noopener" target="_blank">Director, Head of Business Operations</a>. Leads Business Operations &amp; Pricing &amp; Packaging functions for Rescale. Manages the quarterly operating cadence for the company. Designs and drives strategic go-to-market initiatives.</li><li><b>Head of Operations</b>: Gabe Rothman, <a href="https://www.linkedin.com/in/gprothman/" rel="nofollow noopener" target="_blank">VP of Operations</a>. Business Operations rolls up to Operations and teams with the other Operations capabilities (e.g., Sales Ops, Partner Ops, etc.) on go-to-market management &amp; process improvement projects</li><li><b>Chief Operating Officer:</b> Matt McKee, <a href="https://www.linkedin.com/in/mattmckee1/" rel="nofollow noopener" target="_blank">COO</a>. Business Operations ultimately reports into the GTM organization with the other Operations functions and supports go-to-market strategy &amp; effectiveness</li><li><b>Head of FP&amp;A:</b> Matt Huang, <a href="https://www.linkedin.com/in/matt-huang-6a872715/" rel="nofollow noopener" target="_blank">Sr. Director of Financial Planning &amp; Analysis</a>. Business Operations teams with Finance on pricing strategy, margin strategy, business forecasting, and annual planning among other critical tasks</li></ul></div><div>#LI-Remote</div><div><br></div><div>Rescale is an Affirmative Action, Equal Opportunity Employer.&nbsp; As part of our standard hiring process for new employees, employment with Rescale will be contingent upon successful completion of a comprehensive background check.&nbsp; &nbsp;</div>

Pricing Strategy & Operations Manager

Confluent

<div>Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.</div><div><br></div><div>We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.</div><div><br></div><div>About the Role: </div><div><br></div><div>The mission of the Data team at Confluent is to serve as the central nervous system of all things data for the company: we build analytics infrastructures, metrics, insights, and models, to empower data-driven thinking, and optimize every part of the business. There are limitless opportunities for an ambitious data analyst to make an immediate and meaningful impact within a hyper growth start-up.&nbsp;&nbsp;</div><div><br></div><div>We are now looking for a talented and driven individual to accelerate data and analytics efforts and boost our Field Operations trajectory - Sales, Customer Success, Business Development. This person will work closely with our C-suite executives and operation teams to develop and deliver high quality reporting, insights, and recommendations to drive better and faster decisions. Successful candidates will exhibit technical acumen and business savvy, with a passion for making an impact, through creative storytelling and timely actions.</div><h3>What You Will Do:</h3><div><ul><li>Partner with Customer Solution Group Leadership, Strategy &amp; Ops business partners to frame problems, both mathematically and within the business context</li><li>Perform data deep dives to gain business insight and gain buy-ins from stakeholders through live readout</li><li>Create production dashboard to help track and interpret key performance metrics</li><li>Drive and improve operationalization process with cross functional partners and stakeholders&nbsp;</li><li>Collaborate with other data scientists across our organization to share best practices, learn new analytical techniques, and champion an organizational culture where data is central to decision making</li></ul></div><h3>What You Will Bring:</h3><div><ul><li>1+ years of experience in data manipulations and analytics</li><li>Strong proficiency in SQL and Python for data manipulations (1+ years of experience)</li><li>Proficiency in data visualization (eg. Tableau, Python, Metabase, Looker, Matlab, etc.) (1+ years of experience)</li><li>Bachelor or advanced degree in a quantitative discipline: statistics, operations research, computer science, informatics, engineering, applied mathematics, economics, etc.</li><li>The ability to communicate cross-functionally, derive requirements and deliver insightful reports and analysis; ability to synthesize, simplify and explain complex problems to different types of audiences</li></ul></div><h3>What Gives You An Edge:</h3><div><ul><li>3+ years of experience in data manipulations and analytics</li><li>Experience working with B2B data sources: such as Salesforce, Clari, Zendesk, GainInsights, Marketo, etc.</li><li>Experience working with SaaS business analytics: key go to market funnel metrics, Sales pipeline measurement, customer retention, etc.</li></ul></div><div>#LI-CM2</div><div><br></div><div><b>Come As You Are</b></div><div><br></div><div>At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.</div><div><br></div><div>Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.</div><div><br></div><div>Click here to review our&nbsp;<a href="https://www.confluent.io/candidate-privacy/" rel="nofollow noopener" target="_blank"><i>California Candidate Privacy Notice</i></a>, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.</div><div><br></div><div><i>#LI-Remote</i></div>

Data Scientist - CSG Analytics

SUSE

<p>Open Source is in our genes. Open means more than shared source code to us. It’s a philosophy and approach ingrained in everything we do. It’s how we develop software, how we work with partners and customers, and how we engage with communities. Most of all, it’s about keeping our minds open to new<br>ideas.</p><p>Leveraging our Linux heritage, we deliver the truly open open-source solutions, flexible business practices, and exceptional service that supports our customers’ digital transformation demands. We embrace open source to create flexible solutions that are hardened and secured for the most demanding environments.</p><p>Developing and delivering our open source solutions into the Public Cloud is an enormous challenge, and for that purpose, SUSE has the Cloud Center of Excellence (CCoE).</p><p><strong><br>The team:</strong></p><ul><li>Manages landing zones for public cloud providers and creates automation to integrate them into business processes and tooling. Enables internal users by providing access, training, consulting, and architectural reviews.</li><li>Establishes internal policies, processes, and supports Cloud Governance practices.</li><li>Aligns cloud offerings for the larger organizational strategy.</li><li>What you can expect:</li><li>You’ll implement, document, and mature our landing zones in various cloud providers, including developing custom integrations to connect our finance</li><li>/governance/security tooling.</li><li>You’ll work closely with various internal development teams and enable them to consume cloud resources.</li><li>You’ll create and promote cloud governance, policies, best practices, and reference architecture documents.</li><li>You’ll advise teams in their adoption of cloud-native and twelve-factor patterns.</li><li>You’ll learn to work with multiple cloud providers (AWS, Azure, GCP, Linode, Digital Ocean and more)</li></ul><br><p><strong>What we expect from you:</strong></p><ul><li>You’re passionate about learning new technologies related to Cloud.</li><li>You have experience in Linux system administration and a programming language, for example Python, Ruby, or Go.</li><li>You have basic knowledge about cloud-native and twelve-factor patterns.</li><li>You have previous experience with AWS, GCP, or Azure.</li><li>You’re fluent in English, written and verbal.</li><li>You care for your team and its success.</li><li>You document your work and maintain it.</li><li>You like to work with others to achieve best-in-class solutions.</li><li>You challenge the status quo to drive outstanding quality.</li><li>You’re open to giving and receiving feedback.</li><li>You’re willing and able to share your knowledge.</li><li>You’re willing to always learn new things.</li><li>You want to become part of the team that is revolutionizing the way we consume the cloud and spreads SUSE’s open-source mindset across the globe.</li><li>You want to become a multi-cloud architect and innovate the way we deal with the cloud.</li></ul><br><p>Why working at SUSE is great:</p><ul><li>Amazing 25+ years of experience in open source and Linux</li><li>Riding the wave of new trends in technology</li><li>The multinational company full of experienced and amazing professionals</li><li>Open source is everywhere in our daily job- Flexible working time</li><li>Customer first policy. We care about our customers and we mean it!</li><li>DevOps and SRE culture. We constantly shrink the gap between Dev and Ops via overcommunication, appropriate tools and shared codebase, we</li><li>never stop improving our infrastructure</li><li>Infrastructure as code - we don’t trust our memory, we test and then run</li><li>Agile software development values and principles. We constantly learn how to deliver more value and work smarter, not harder</li></ul>

Platform Engineer

<p>Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price.</p>
<p>The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.</p>
<p>Help Scout is trusted by 12,000+ customers in over 140 countries, including Basecamp, Buffer, GrubHub, AngelList, and Timbuk2.</p>


Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price.

The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Help Scout is trusted by 12,000+ customers in over 140 countries, including Basecamp, Buffer, GrubHub, AngelList, and Timbuk2.

Help Scout

<div>Email sits at the heart of our product, powering conversations for 12,000+ customers. As a Help Scout Email Deliverability Engineer, you will be partnering with our CTO and other senior engineers to build and optimize our email and data deliverability solutions.&nbsp;</div><h3>Tools and Technologies we work with</h3><div><ul><li>PHP, PowerMTA, DMARC/DKIM/SPF, Exim, rspamd, eHawk, Aurora MySQL, RabbitMQ</li></ul></div><h3>About the role</h3><div><ul><li>As part of our Communications team, you will join our email deliverability work to help prevent and resolve abuse, compliance, and blocklist challenges.</li><li>You will partner with our customer team, ops engineers, ISPs and our anti-spam vendors to help investigate, diagnose and fix customers deliverability issues that arise.&nbsp;</li><li>You will facilitate and support the education and socialization of email deliverability knowledge across our engineering and customer teams so we can serve our customers more effectively.</li><li>You will build and expand upon our current code PHP base that run our event processing and email services.</li><li><b>Salary: </b>We have an internal transparent salary matrix for each team. For this role, our bands are between $156,000 to 183,000 USD. Read more about how we approach compensation <a href="https://www.helpscout.com/blog/employee-compensation/?utm_term=&amp;utm_campaign=Performance_Max&amp;utm_source=adwords&amp;utm_medium=ppc&amp;gclid=Cj0KCQjw--GFBhDeARIsACH_kdaB-QyipOjV7hva70dRuVPMXBqVgOqBf6yH8YpHVBUkVFLCTXy7QWMaAuj5EALw_wcB" rel="nofollow noopener" target="_blank">here</a>!</li></ul></div><h3>About you</h3><div><ul><li>This isn’t your first rodeo and you have some years under your belt working in an email deliverability role for an organization with medium to large scale email operations.</li><li>You know DNS, TLS, FBLs, DMARC, DKIM, and SPF backwards and forwards.</li><li>You have significant exposure to the communications industry organizations, data collection and handling requirements from a legislative (GDPR, HIPAA etc.) and ISP (Gmail, Microsoft, etc) perspective.</li><li>You have experience with high volume email processing and successful reputation management strategies.</li><li>You are experienced with modern PHP development practices and open source frameworks. This is a plus, and not a requirement.</li><li>You are a skilled, passionate, and humble engineer who is friendly, collaborative, and supportive.&nbsp;</li><li>You value personal growth and constructive feedback. Believing that“a rising tide lifts all ships,” you make everyone around you better sharing what you have learned and looking for ways to improve both yourself and the team.&nbsp;</li><li>You demonstrate an empathetic, organized and collaborative communication style with fellow engineers and non-engineering stakeholders. Clear communication is super important in a remote culture like ours.&nbsp;</li><li>Your code is a pleasure for your teammates to read and easily understood. When working in the codebase, you leave things better than you found them.</li><li>You believe remote teams are the future of work, or are at least excited about the idea. &nbsp;You have experience working with remote teams or can adjust your work style to be remote-friendly. &nbsp;</li><li>You’re located between Pacific (UTC-8) and Central European (UTC+1) time zones. We ask that you have at least 3 hours of overlap with Eastern (UTC-5).&nbsp;</li></ul></div><div>#LI-Remote</div><div><br></div><div>Benefits</div><div><b>Competitive salary</b> - Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.</div><div><br></div><div><b>Health and dental insurance</b> - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.</div><div><br></div><div><b>Long-term/short-term disability insurance &amp; life insurance</b> - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).</div><div><br></div><div><b>Flexible vacation</b> - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.</div><div><br></div><div><b>Sabbatical</b> - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. <a href="https://www.helpscout.com/blog/sabbatical-from-work/" rel="nofollow noopener" target="_blank">Read about what our CEO did.</a></div><div><br></div><div><b>Paid parental leave, including adoption </b>- 12 weeks of paid leave for all new parents. </div><div><br></div><div><b>401k with 1% match</b>- via Betterment for Business (currently US only)</div><div><br></div><div><b>Personal Development stipend</b> - Up to $1,800 per year to improve your craft</div><div><br></div><div><b>Bonuses - </b>everyone is eligible to receive a quarterly bonus up to 8% based on shared company revenue goals. </div><div><br></div><div><b>Set you up for success</b>&nbsp;— we’ll get every new teammate a Mac laptop or equivalent of their choice, and provide a $1500 stipend so you can feel ready to work from home. We also cover up to $350 USD per month if you'd like to rent a co-working desk somewhere. </div><div><br></div><div><b>Complete transparency</b> - Everyone has full access to business metrics and financial information about the company.</div><div><br></div><div>About Us</div><div><a href="https://www.helpscout.com/" rel="nofollow noopener" target="_blank">Help Scout</a> is made by roughly 120 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 12,000 paying customers in 140+ countries. </div><div><br></div><div>Why Help Scout?</div><div><b>We're remote.</b> It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are <a href="https://www.helpscout.net/blog/remote-culture/" rel="nofollow noopener" target="_blank">helping to write the playbook</a> — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.</div><div><br></div><div><b>We’re passionate about diversity and inclusion.</b> The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here's our <a href="https://www.helpscout.com/dei/" rel="nofollow noopener" target="_blank">DEI Dashboard</a> where you can see all of our team demographic data and read about our commitment to this work.</div><div><br></div><div><b>We're committed to SMBs for the long term.</b> Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly <i>value</i> being customer-centric (like us) and want a product that shares their values.</div><div><br></div><div><b>We're leaving the world better than we found it.</b> Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through <a href="https://www.helpscout.com/for-good/" rel="nofollow noopener" target="_blank">Help Scout for Good</a>?  Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.</div><div><br></div><div>Our commitment to you</div><div>We are an equal opportunity employer and are committed to building a company that embraces and celebrates <a href="https://www.helpscout.com/blog/diversity-inclusion-2019/" rel="nofollow noopener" target="_blank">diversity and inclusion</a>. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. </div>

Email Deliverability Engineer

Loom

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 14M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>As the <b>Virtual Experience Lead</b> at Loom, you will report to the Director of Workplace and be responsible for driving brand internally and connection to support our growing remote workforce. We’re looking for someone who is passionate about building employee pride in the virtual workspace and seeks out opportunities to create connections.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Plan and implement virtual events program to drive culture and values in conjunction with Communication, Workplace, and People Ops departmental initiatives</li><li>Facilitate the organizational management of internal communication platforms, such as our wiki and messaging tools through a partnership with our internal communications department</li><li>Develop “best practices” and “how-to” documentation to improve onboarding, increase adoption, and ease of use for our various platforms</li><li>Work on creating a virtual experience change program/playbook that can be utilized by various departments as they look to institute new policies and procedures</li><li>Create programs and plans in conjunction with Workplace, Communications, and People Ops departments that elevate employee experience and are in line with company objectives and project timelines</li><li>Be Loom’s internal knowledge guru for anything related to virtual experience</li><li>Develop, maintain, and integrate virtual experience metrics as part of an overall Workplace strategy</li></ul></div><h3>What We're Looking For</h3><div><ul><li>2-5 years in  Workplace Experience, Employee Brand, Internal Communications or a relevant field</li><li>Fantastic written and verbal communication skills; there’s a chance you were a copy editor in a past life</li><li>Experience working in a high growth, fast-paced company</li><li>A strong project management, organizational, and change management skillset</li><li>Motivated by the desire to improve and continually learn how to create an amazing workplace experience</li><li>Driven to build best practices and thrive when creativity and action-based programs meet in the middle</li><li>Demonstrate the ability and desire to build inter and cross-departmental camaraderie that not only supports the strategy practice, but also uplifts and reinforces Loom as a company</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. We are able to hire across the United States and Canada and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is a natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We have also built local offices for those who want to work or meet in person, starting with San Francisco and New York City.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Virtual Experience Lead

Kraken Digital Asset Exchange

<div><b>About Kraken</b></div><div><br></div><div>As one of the largest and most trusted <b>digital asset platforms</b> globally, we are empowering people to experience the life-changing potential of crypto.&nbsp;Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption.&nbsp;But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.</div><div><br></div><div><b>About the Role&nbsp;</b></div><div><br></div><div>We're looking for a CX Product Specialist for our Customer Experience team. The Customer Experience team aims to craft a magical support interaction through delivering a perfect 6-Star experience every interaction. We believe that a great live delivery UX, powerful automated and agent support systems, and tight customer feedback loops will ensure that our clients choose Kraken as their preferred gateway into the crypto ecosystem.&nbsp;</div><div><br></div><div>As the Client Experience CX Product Specialist you’ll own the support experience for delivering a perfect 6-Star experience. You’ll be responsible for the customer journey, defining transformation and improvement opportunities and working cross-functionally to prioritize issues that advance Kraken’s Client Experience. You'll work closely with a dedicated team of operators, engineers, engagement leaders and analysts to push the boundaries of the Kraken customer experience.&nbsp;</div><h3>Responsibilities</h3><div><ul><li>Own the support experience for delivering a perfect 6-Star service interaction &amp; define transformation and improvement opportunities to advance Kraken’s Client Experience</li><li>Evaluate customer experience touchpoints across channels, functions, and journeys to consistently identify areas of opportunities for enhancement in collaboration with client engagement, product, business, analytics, tech, and ops teams</li><li>Driving strategic alignment with product, engineering and cross-functional teams in a multi-year strategy in delivering a magical support experience&nbsp;</li><li>Monitor and measure product/CX metrics and KPIs to define product success and prioritize future capabilities to improve CX goals</li><li>Manage customer feedback loop with VOC tools and methodologies</li><li>Lead data analysis to help inform business decisions through impact analysis, root cause analysis, cost/benefit analysis to expediting product discovery and prioritization efforts</li></ul></div><h3>Requirements</h3><div><ul><li>4+ years in managing CX designs with critical experiences in amongst others: product development, user experience, research, channel management; and strategic planning and analysis</li><li>Client obsessed &amp; Intimate knowledge of the cryptocurrency exchange space and motivated to accelerate global crypto adoption</li><li>Experience in trading on cryptocurrency exchanges</li><li>Creative problem solver, strategic thinker and storyteller with strong writing skills who can effectively communicate what we need team members to know, feel and do</li><li>Expertise in data gathering and quantitative analysis</li><li>Solution oriented, highly-motivated and proactive self-starter&nbsp;</li><li>Strong grasp of information architecture and user experience best practices&nbsp;</li><li>Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail&nbsp;</li><li>Strong interpersonal and communication skills with the ability to demand focus on the client experience from colleagues in a constructive manner</li><li>Deep understanding of project management principles and best practices&nbsp;</li><li>Exceptional communication and presentation skills&nbsp;</li><li>Prior crypto, trading, gaming, fintech or banking experience is required</li></ul></div><div>Location Tagging: #US #EU </div><div><br></div><div>We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.&nbsp;</div><div><br></div><div>As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.&nbsp;</div><div><br></div><div><b>Stay in the know</b></div><div><br></div><div><b><a href="https://twitter.com/krakenfx" rel="nofollow noopener" target="_blank">Follow us on Twitter</a></b></div><div><b><a href="https://blog.kraken.com/" rel="nofollow noopener" target="_blank">Catch up on our blog</a></b></div><div><b><a href="https://www.linkedin.com/company/kraken-exchange/" rel="nofollow noopener" target="_blank">Follow us on LinkedIn</a></b></div>

Product Specialist, CX

<div><b>About Kraken</b></div><div><br></div><div>As one of the largest and most trusted <b>digital asset platforms</b> globally, we are empowering people to experience the life-changing potential of crypto.&nbsp;Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption.&nbsp;But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.</div><div><br></div><div><b>About the Role</b><b>&nbsp;</b></div><div><br></div><div>We're looking for a VOC Analyst to join our Voice of Client (VOC) Team. The Voice of Client Team captures client feedback to support building a magical support interaction. We believe turning client feedback into great UX, powerful automation and tight customer feedback loops will ensure that our clients choose Kraken as their preferred gateway into the crypto ecosystem.&nbsp;</div><div><br></div><div>As a VOC Analyst you will be responsible for analyzing VOC insights from our clients to better understand our client’s journey and friction points. You’ll manage and conduct all phases of in-depth VOC analysis and turn insights into highly professional presentations for the broader Kraken Team. You’ll solve difficult, non-routine analysis problems with deep customer focus, applying analytical methods as needed and deliver interpretation and recommendations for improvements to stakeholders.</div><div><br></div><div>The VOC team is a small team of hyper experienced Kraken Team Members that have in depth knowledge of the client needs and our support infrastructure. You will work closely with a dedicated team of operators, engagement leaders and analysts to push the boundaries of the Kraken Client Experience. </div><h3>Responsibilities</h3><div><ul><li>Own VOC data analysis to help inform business decisions through impact analysis &amp; root cause analysis to expediting product discovery and prioritization efforts</li><li>Responsible for turning VOC insights into highly professional presentations for monthly updates for the broader Kraken Team</li><li>Conduct analytics to generate insights for the VOC program and conduct linkage analysis to connect VOC results to the business and operations&nbsp;</li><li>Evaluate customer experience touchpoints across channels, functions and journeys to consistently identify areas of opportunities for enhancement in collaboration with client engagement, product, business, analytics, tech, and ops teams</li><li>Learning the product inside out to best represent our client's needs to the relevant teams and stakeholders</li></ul></div><h3>Requirements</h3><div><ul><li>2+ years in a research/analytical role</li><li>Experience with Tableau and/or other applications that transform Data into Actionable Insights</li><li>Advanced proficiency with Google Suite (Sheets, Slides, Data Studio, etc.)</li><li>Comfortable working in a fast-paced environment with rapidly shifting priorities</li><li>Very organized and detail oriented</li><li>Strong virtual presentation skills on live calls and developing reports/decks</li><li>A proven record of using data to drive client experience forward&nbsp;</li><li>Knowledgeable and passionate about cryptocurrencies and motivated to accelerate global crypto adoption</li><li>Extremely tech savvy</li></ul></div><div>Location Tagging: #US #EU #APAC #CANADA #LI-Remote </div><div><br></div><div>We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.&nbsp;</div><div><br></div><div>As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.&nbsp;</div><div><br></div><div><b>Stay in the know</b></div><div><br></div><div><b><a href="https://twitter.com/krakenfx" rel="nofollow noopener" target="_blank">Follow us on Twitter</a></b></div><div><b><a href="https://blog.kraken.com/" rel="nofollow noopener" target="_blank">Catch up on our blog</a></b></div><div><b><a href="https://www.linkedin.com/company/kraken-exchange/" rel="nofollow noopener" target="_blank">Follow us on LinkedIn</a></b></div>

VOC Analyst

<div><b>About Kraken</b></div><div><br></div><div>As one of the largest and most trusted <b>digital asset platforms</b> globally, we are empowering people to experience the life-changing potential of crypto.&nbsp;Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption.&nbsp;But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.</div><div><br></div><div>About the Role&nbsp;</div><div><br></div><div>This is a fully remote role and we will accept applications from: Canada</div><div><br></div><div>Our People team is called the Krakenite Experience (KX) team, and we aim to become a world leader in People Experience. We are seeking an experienced and driven People Operations Lead to join our People Operations team. This role will enhance and in many instances create our HR global and regional procedures and policies. This role will also lead people operations projects that deliver an exceptional Krakenite experience and help the organization operate effectively as we continue to scale.</div><h3>What you’ll do: </h3><div><ul><li>Continuously identify changes, gaps and inefficiencies in existing processes and programs to ensure we are compliant and designed in a way to support the company’s high growth; provide standardization, simplification and improvement recommendations</li><li>Function as a project manager for key People Operations OKRs (Objectives and Key Results)</li><li>Develop Global and Regional HR policies and employee handbooks in partnership with cross-functions&nbsp;</li><li>Continuously validate and update HR control documents and provide training to junior members to ensure workflow consistency&nbsp;</li><li>Regularly and proactively audit personnel files to ensure all required documentation &amp; information is present and up to dateImplement employee lifecycle (i.e. - new hire, termination, compensation changes, etc.) audit control in preparation for SOX narratives&nbsp;</li><li>Collaborate with KX Ops manager and partake in all SOX controls conversations as representation from People Ops in North America&nbsp;&nbsp;</li><li>Manage, investigate, and resolve employee relations issues in partnership with Legal, KX Business Partners, and/or the Employee Relations Manager as needed</li><li>Shepherd managers through the offboarding process including joining involuntary termination meetings and conducting professional exit interviews, as needed</li><li>Provide exceptional consultation to employees and other workers on cases that require subject matter expertise beyond what our channel support team is able to provide</li><li>Work closely with the People team to provide support where required to ensure a seamless HR service including close collaboration with HRIS Enterprise Solutions, Finance (payroll), Legal, IT &amp; Security, Data Protection Officer, Internal Auditor, and more</li><li>Guide, mentor and collaborate with other People Operations or HR team members</li><li>Any other ad-hoc activities and HR projects</li></ul></div><h3>Requirements:</h3><div><ul><li>Minimum of 5 years experience as a HR Operations Lead, Sr. HR Generalist, or equivalent lead/senior HR operations role in a high growth company, ideally in the tech industry&nbsp;</li><li>Demonstrated experience managing HR operations projects and initiatives from start to finish</li><li>Experience researching, writing, and implementing company policies</li><li>HR experience working with globally distributed, work-from-home teams, as well as international teams of various sizes strongly preferred</li><li>Demonstrated knowledge of US and international employment-related laws, regulations, and compliance requirements&nbsp;</li><li>Experience drafting employee handbooks &amp; legally binding contracts and agreement in a variety of countries &amp; jurisdictions</li><li>Highly tech-savvy with an appreciation for privacy, security, “crypto values”, sound money, and can get along well with other Krakenites&nbsp;</li><li>Extremely organized with exceptional attention to detail and accuracy</li><li>Proactive problem solver and disciplined self-starter that thrives in an ambiguous environment with ever-changing priorities&nbsp;</li><li>Moderate to advanced Microsoft Excel skills&nbsp;</li><li>Impeccable communication skills both written and verbal</li><li>Workday experience strongly preferred</li><li>Experience supporting the HR function through IPO strongly preferred</li><li>M&amp;A due diligence and integration experience preferredExperience with project/task management software (i.e. Jira, Wrike, Asana) is a plus</li><li>Passion for cryptocurrency adoption and personal experience with crypto strongly preferred</li></ul></div><div>We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.&nbsp;</div><div><br></div><div>As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.&nbsp;</div><div><br></div><div><b>Stay in the know</b></div><div><br></div><div><b><a href="https://twitter.com/krakenfx" rel="nofollow noopener" target="_blank">Follow us on Twitter</a></b></div><div><b><a href="https://blog.kraken.com/" rel="nofollow noopener" target="_blank">Catch up on our blog</a></b></div><div><b><a href="https://www.linkedin.com/company/kraken-exchange/" rel="nofollow noopener" target="_blank">Follow us on LinkedIn</a></b></div>

People Operations Lead

Peerspace

<div>Sr Manager, Global Business Operations and Strategy</div><div>&nbsp;</div><div>&nbsp;</div><div>Peerspace invites people to find, share, and book the most magical spaces in the world. Since 2014, our community has been opening the door to thousands of spaces - from lofts and mansions to storefronts and studios - helping people to create one-of-a-kind experiences that would not be possible elsewhere. In total, over 5 million people have been welcomed into a Peerspace location, and we're looking for people who want to help us reach the next 50 million.</div><div>&nbsp;</div><div><b>The Role:</b></div><div><b>&nbsp;</b></div><div><b>We are looking for a Sr. Manager to lead our global business operations strategy and analysis. This highly analytical role leverages Peerspace’s data to drive market ops strategy. Your analyses and recommendations will impact our in-market ops teams' direction and expansion into new and existing markets. You will manage a team of central operators, report to the director of supply ops and work closely with Peerspace’s executive leadership. </b></div><div><b>&nbsp;</b></div><div><b>The ideal candidate for this role is an experienced strategist and collaborator whose biggest contribution is the value they generate for others across the organization. You are a quantitative analyst who finds insights in dense data sets and develops actionable strategies for teams to execute. You love uncovering big opportunities, but equally value prioritization and low-hanging fruit improvements. Your execution and work-ethic will help shape Peerspace’s next step as a global leader.</b></div><div>&nbsp;</div><div>&nbsp;</div><div><b>Responsibilities:</b></div><div>&nbsp;</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead global metro ops strategy and analysis to forecast market growth and provide actionable insights to the in-market teams </div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage and lead a central operations team with scalable platform wide initiatives that improve our supply onboarding, retention and market growth metrics</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create, organize, and maintain critical operations dashboards</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide executive leadership team with insights into key findings and assist with Board of Directors presentations as needed</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with Sales Ops/Supply Growth teams to inform go-to market planning and execution</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with Product, Marketing and Development teams to surface opportunities for platform growth</div><div>&nbsp;</div><div>&nbsp;</div><div><b>Qualifications:</b></div><div><b>&nbsp;</b></div><div>&nbsp;</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Expertise with numbers, analyzing large data sets, and deep understanding of SQL</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strategic thinker with ability to present insights in a clear narrative </div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5+ years of career experience in operations, analytics / BI, startups</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience within marketplaces a strong plus</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and collaboration skills tailored to your audience, from exec team to individual contributors</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BA or BS, MBA or CS degree preferred </div><div>&nbsp;</div><div>&nbsp;</div><div><b>Perks:</b></div><div>&nbsp;</div><div>●&nbsp;&nbsp; Competitive salary and equity compensation</div><div>●&nbsp;&nbsp; $500 annual professional development allowance</div><div>●&nbsp;&nbsp; Discount on all Peerspace bookings </div><div>●&nbsp;&nbsp; 100% employee coverage of medical, dental and vision insurance </div><div>&nbsp;</div><div>Peerspace is a remote first company with team members located in cities around the globe. We believe that access to flexible workspace makes us more productive.</div><div><br></div><div>&nbsp; <b>Flex work perks include:</b></div><div>&nbsp;</div><div>●&nbsp;&nbsp; Laptop,&nbsp; high res display, and stipend to setup home office</div><div>●&nbsp;&nbsp; Monthly cell phone and internet credit</div><div>●&nbsp;&nbsp; Coworking membership if needed (in lieu of home office)</div><div>●&nbsp;&nbsp; Access to the Peerspace network of inspiring spaces to do your best work</div><div>●&nbsp;&nbsp; Biannual in-person, all company offsites and team-building events (in Peerspace locations, of course)</div><div>&nbsp;</div><div><b>Diversity</b></div><div>&nbsp;</div><div>At Peerspace, we're dedicated to creating a team that's diverse, equitable and inclusive. Our workplace is a space where all team members are empowered to blaze their own trail, make things happen, and take pride in their work. We believe bringing people together from different backgrounds and identities makes us stronger and better serves the Peerspace community. We'd especially like to encourage applicants from different backgrounds, locations, and experiences.</div>

Sr Manager, Global Business Operations Strategy

<div>Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.</div><div><br></div><div>We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.</div><div><br></div><div><b>About the Role:</b></div><div>We are now looking for a talented and driven individual to accelerate data and analytics efforts and boost our Field Operations trajectory - Sales, Customer Success, Partnership Ecosystem. This person will work closely with our C-suite executives and operation teams to develop and deliver high quality reporting, insights, and recommendations to drive better and faster decisions. Successful candidates will exhibit technical acumen and business savvy, with a passion for making an impact, through creative storytelling and timely actions.</div><h3>What You Will Do:</h3><div><ul><li>Partner with Finance, Customer Solution Group Leadership, Strategy &amp; Ops business partners to build, iterate and operationalize customer consumption forecast model that’s driven by machine learning</li><li>Design and help implement reliable and scalable data foundations and ML infra to support the model production</li><li>Integrate the model output to Finance’s revenue forecast. Support and enable finance team’s forecasting to be more consumption driven</li><li>Mentor and lead junior data scientists on the team</li><li>Collaborate with other data scientists across our organization to share best practices, learn new analytical techniques, and champion an organizational culture where data is central to decision making</li></ul></div><h3>What You Will Bring:</h3><div><ul><li>Bachelor or advanced degree in a quantitative discipline: statistics, operations research, computer science, informatics, engineering, applied mathematics, economics, etc.</li><li>3+ years of experience in data science and/or machine learning domain. Excellent data manipulation skills, proficiency in SQL.</li><li>Extensive experience in statistical/machine learning model development with Python or R</li><li>Experience visualizing data and building dashboards. (eg. Tableau, Looker, etc.)</li><li>Strong problem solving skills and ability to translate business requirements into analytical questions</li><li>Effectively communicate model methodology, insights and recommendations to cross-functional partners; ability to synthesize, simplify and explain complex problems to different types of audiences, including executives</li></ul></div><h3>What Gives You an Edge:</h3><div><ul><li>5+ years of experience in data science and/or machine learning domain.</li><li>Experience and/or knowledge in driving consumption based business model in a B2B environment</li><li>Experience and/or knowledge in forecasting, customer churn model, anomaly detection, etc.&nbsp;</li><li>Experience working in GTM function at a SaaS company, e.g. key go to market funnel optimization, customer insights &amp; retention, etc.</li></ul></div><div><br></div><div><br></div><div><b>Come As You Are</b></div><div><br></div><div>At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.</div><div><br></div><div>Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.</div><div><br></div><div>Click here to review our&nbsp;<a href="https://www.confluent.io/candidate-privacy/" rel="nofollow noopener" target="_blank"><i>California Candidate Privacy Notice</i></a>, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.</div><div><br></div><div><i>#LI-Remote</i></div>

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