Remote ops Jobs

Yesterday

Lifecycle Marketing Ops Specialist
ops html css testing Apr 09
About Imperfect

Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.

We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!

We're looking for folks who are positive, motivated, and ready to change the world. If that sounds like you, drop us a line!

About the Role: 

As the Lifecycle Marketing Operations (OPS) Specialist, you’ll focus on the execution and optimization of our lifecycle marketing channels. Reporting to the Lifecycle Marketing Ops Manager, you’ll blend content optimization, audience targeting, and execution tactics to maximize the effectiveness of our customer communications around retention, acquisition, and AOV. Day-to-day tasks include development and deployment of batch and triggered emails, working with our design team to build scalable email solutions, reporting on campaign performance, and using data to make optimizations to future and ongoing campaigns.

In this role, you’ll be managing the critical details of the email and SMS channel for Imperfect Foods. This role is part of a high-performing, data-driven marketing organization which values teamwork and collaboration. We’re excited to have you ensure lifecycle marketing is one of our most highly effective acquisition and retention channels.

Responsibilities:

  • Execute our ad-hoc comms and weekly newsletter. Coordinate with creative and ops teams to develop assets and timelines for deployment.
  • Provide day-to-day campaign execution support to the Lifecycle Marketing Ops Manager and other LCM team members, with a focus on email HTML coding, QA, audience segmentation, workflow builds, and dynamic content optimization.
  • Develop and execute ongoing A/B and multivariate tests to drive incremental business growth.
  • Report on campaign performance and share insights/learnings with the team.
  • Analyze campaign data and make recommendations for new strategies and opportunities for improvement.
  • Work cross-functionally with teams inside and outside of marketing to create and optimize compelling campaigns for our customers.
  • Build and maintain documentation around best practices, lifecycle campaigns, test results, and processes.

Skills and Qualifications:

  • 2+ years email channel experience, with hands on experience building and deploying campaigns
  • Technical skills: Proficient in HTML, CSS, and an email template language with a desire to learn more. 
  • Understanding of responsive design and development
  • Ability to think creatively and constantly test new ideas
  • Experience partnering with design to fluidly merge a good user experience with best email practices. 
  • Experience managing cross-channel customer engagement platforms
  • Experience with multi-variate testing and measuring results

About You:

  • You are Insanely curious. Hungry to learn more. Not afraid to ask questions.
  • You are clear and concise in communicating with cross-functional team members, and have a track record of working collaboratively with teams across Marketing/Brand, Design, and Product
  • You're doer - you have big ideas, but also don’t mind rolling up your sleeves and executing when needed
  • You are an excellent project manager - you can manage multiple projects and complete them according to set timelines in a deadline-driven environment
  • You’re passionate about our mission to eliminate food waste and create a better food system for all

Details of Position:

  • Full-time/ Exempt position reporting to the Lifecycle Marketing Ops Manager.
  • Candidate can be remotely located within US time zones
  • Salary and employee stock options commensurate with experience
  • Competitive benefits package including health care, paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account!

Physical Requirements:

  • Sedentary work; involves sitting most of the time
  • Occasional movement around the office may be necessary
  • Regular work with computers, including keyboards, mouses, and screens
  • Standing desks and / or other ergonomic accommodation is available upon request
  • Regular use of mobile devices, including smartphones and tablets
Individuals seeking employment at Imperfect Foods are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

How we are protecting employees from COVID-19

At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.

We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.
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This Month

Engineering Manager, Jira Software
 
manager ops Mar 30
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity.

We're looking for an Engineering Manager to lead a team of developers based in the Sydney timezone. You'll be part of our growing Jira Software team, continuing our mission of making software teams more productive and better at scale. You'll also use your analytical skills to make sure we're solving the right problems, and work closely with design and product management to influence the direction of the product and plan the steps to get there.

You'll be responsible for building an effective team, empowering them to achieve their goals, and putting those goals into a broader context. Your greatest responsibility will be looking after the individuals reporting to you – mentoring and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

On your first day, we'll expect you to have:

  • Significant experience with building large scale web software in Cloud
  • Experience developing a team of developers
  • Familiarity with agile software development methodologies
  • Ability to drive technical decisions, innovation, quality, and outcomes
  • Strong organization and interpersonal skills
  • A track record of execution, risk management, and delivering results

It's great if you have:

  • Employee performance & growth management
  • Experience with large scale distributed systems and microservices
  • Experience with Continuous delivery
  • Experience balancing Ops and Development investment
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Financial Analyst
Dataiku  
ops finance Mar 29
Dataiku allows enterprises to create value with their data in a human-centered way while breaking down silos and encouraging collaboration. One of the most unique characteristics of our product, Dataiku, is the breadth of its scope and the fact that it caters both to technical and non-technical users. With Dataiku, we aim to empower people through data and democratize data science.

Dataiku’s mission is big: to enable all people throughout companies around the world to use data by removing friction surrounding data access, cleaning, modeling, deployment, and more. But it’s not just about technology and processes; at Dataiku, we also believe that people (including our people!) are a critical piece of the equation. 

Dataiku is looking for someone with integrity, energy, and a strong financial background to join our very international and growing finance team. You’ll help us in the day-to-day operations of paying sales commissions to our global sales organization. This position works cross-functionally with the Sales, Sales Ops, Deal Desk, Accounting, Payroll, and HR teams to coordinate and ensure sales commissions and related incentive bonuses are accurate, complete, and paid on time.

The hiring manager is open to candidates based out of Paris or London.

Responsibilities:

  • Help create and distribute Sales Compensation plans to all sales employees.
  • Populate, load and validate all User information in Spiff tool
  • Calculate, reconcile and validate monthly commission payments for sales employees based on Sales Compensation plan provisions.
  • Review and update monthly commission statements via Spiff, ensuring accuracy.
  • Help calculate the monthly commission accrual
  • Act as the first point of contact to coordinate, address, and resolve any tools or Sales comp related issues.
  • Coordinate with Sales Operations to ensure SFDC sales bookings data is reported accurately and timely each month to meet critical monthly commission accrual and payout deadlines.
  • Help identify improvements / enhancements to the Sales Compensation plans, policies, and processes.
  • Participate in the development, implementation, and communication of the new Sales Compensation program each fiscal year.
  • Assist in sales territory planning and retention rate

Qualifications:

  • 2-5 years of relevant experience
  • Highly analytical with strong written and oral communication skills
  • Fluent in spoken and written French and English
  • Has a lot of Initiative, detail orientation, strong organizational skills, ability to multi-task, and willingness to learn new things
  • Strong Spreadsheet and systems (such as Salesforce) skills.
  • Comfortable with the ambiguity associated with a fast moving business, international environment, changing priorities and compliance with standards and internal processes
  • Ability to keep up with frequent changes to products, policies, procedures, and people.
  • Ability to work independently and demonstrate good judgment in a fast paced environment.
  • Self-motivated with an eye towards continuous learning and improvement.
  • Ability to work with remote teams.

Benefits:

  • High-growth start-up, backed by US and French VCs
  • Amazing product (Yes, we love our product, No, we are not biased ;-)
  • Brilliant, passionate, hard-working & humble colleagues (despite the above comment)and entrepreneurial spirit at every level of the company
  • Cool office
  • You will be part of a great adventure, joining a young company with great momentum and a promising future
To fulfill its mission, Dataiku is growing fast! In 2019, we achieved unicorn status, doubled in size and opened new offices across the globe. 2020 looked no different as we announced a $100 million Series D in August! We are now more than 600 Dataikers globally. Spanning from Sydney to Frankfurt, Denver to London, geography (and remote work) doesn’t stop Dataikers from working closely together and sharing experiences. Collaboration is key within our product and culture. We strive to create a sense of belonging and community while fostering diverse thinking by encouraging cross-team, cross-office interactions like our annual company offsite or Paris onboarding. Fly over to Twitter, LinkedIn, and Instagram to read stories about our culture, people, and success. 

Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment.
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Commercial Sales Operations Business Partner
data science saas cloud ops finance Mar 29
At Confluent, we’re creating a category that transforms how every company manages and streams data. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s Confluent in action—giving our customers instant access to massive amounts of real-time data, enabling them to thrive in an ever-changing digital world. As one of the fastest-growing enterprise companies in history, and with Fortune 100 customers across major industries, we have a tremendous opportunity in front of us. We also have experience on our side. Our leaders have taken companies of our size to major success before and include some of the original creators of Apache Kafka®.

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s unlimited potential. Chart your own path and take healthy risks with the backing and support of our #OneTeam culture. Be part of inclusive initiatives like Employee Resource Groups and development programs, and take advantage of benefits that support our diverse global teams. Grow as we grow—whether you’re just starting out or managing a large team, you’ll be amazed at the magnitude of your impact.

The Commercial Sales Operations Business Partner will own Confluent’s sales processes and work closely with the leadership of the Commercial sales team to help manage the team's selling efforts.  The Sales Ops Business Partner’s primary responsibilities will be to provide data and analytical support to manage and improve Confluent’s sales processes and cycle, as well as utilizing pipeline data to help report, analyze and forecast the company’s current quarter’s business.
Confluent is a dynamic, fast-paced sales environment that requires excellent communication skills and the ability to multitask on tight deadlines. The ideal candidate will thrive in this environment, possess superior analytical skills and the ability to work well as part of a team.

The Commercial Sales Operations Business Partner will:

  • Support weekly forecast and pipeline cadences
  • Provide ad hoc reporting to sales leadership
  • Work with the (A)VP of Sales, RSD's and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process
  • Proactively identify issues and solutions to improve the efficiency of the sales force
  • Participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics
  • Lead efforts to standardize processes and systems (e.g. Salesforce.com) to enable accurate and efficient data collection and management of the company’s sales efforts
  • Partner with the Sales leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows
  • Own communication to the field and maintain calendar of communications from a global to subregion standpoint as well as sales process adoption
  • Manage all daily ad hoc requests from all business units (Finance, Compensation, AE’s, Data Science, etc.)
  • Work closely with other Sales Operations Managers to share knowledge, best practices and facilitate standardization across the whole sales organization

Requirements:

  • BA/BS degree preferred
  • 3-5 years of Sales Operations experience preferably in a SaaS/cloud company
  • Advanced excel skills required
  • Experienced working with a Partner Channel Team is a plus
  • Deep understanding of Salesforce best-practices and functionality 
  • Comfortable engaging at all levels in an organization to deliver results
  • Excellent communicator with proven ability to clearly convey ideas and information in written and verbal form to a variety of audiences
  • Endless curiosity and a need to dive deeper for understanding
  • Ability to develop and maintain effective working relationships and display diplomatic and remarkable interpersonal skills with colleagues and other partners
  • Knowledge of Tableau and Anaplan is a plus
Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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Manager, TAM Team
 
ops devops Mar 26
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Job summary

Atlassian Technical Account Managers guide our largest customers to create and deliver amazing value to their business with our products. TAMs are technology and process ninjas, demonstrating thought leadership to frame the customer's strategic direction, and then orchestrate the customer's team past their hurdles so they may achieve their desired outcome.  TAMs deliver value through prescriptive insights and best practices - whether the customer is establishing an Agile product delivery methodology, optimizing Developer Tools automation, creating new Collaboration communities, or enhancing IT Service management - the TAM is the customer's trusted advisor from Atlassian to accelerate the effectiveness of their teams with Atlassian's solutions.  

As the Regional Manager for the TAM team, you will be responsible for growing and managing the team and business, involved in all aspects from pre-sales to post-sales of the Service Delivery lifecycle.

This includes:

  • Working with Atlassian Solutions Partners & Enterprise Advocates to position the value of the full enterprise services relationship for our largest customers
  • Build the TAM demand pipeline - nurture prospective customers into active opportunities for the TAM engagement
  • Managing the financial and hiring aspects of the TAM service for the region
  • Staffing, On-Boarding, and Skilling up new TAM hires
  • Coaching & Mentoring TAMs in their week to week Service Delivery approach 
  • Managing quality of Service Delivery for the region
  • Defining Quarterly objectives for account and team development
  • Engaging in strategic conversations with customers' leadership to help them understand the value of standardizing across their usage of the Atlassian product portfolio
  • Collaborating with the regional team leads and Field Ops management in HQ to prioritize investments
More About You

You've had experience building a services team and owning the P&L responsibility for the group, you understand what it takes to gain mindshare around your service, and what it takes to build up delivery capability.  You have experience running joint delivery engagements with larger consulting partners or Global System Integrators.  You've thought about both building a methodology and service delivery framework, and also tactically how to cross-train the team on technical product skills.

We’d love if you have worked with large customers in a consultative or technical evangelist capacity in the software or development tools industry and strike that perfect blend of technical knowledge and business acumen. DevOps and Automation, Continuous Integration, Agile Development, Real-time Collaboration, IT Service Management - several of these areas should be strongly reflected in your experience. You may have even deployed many of these solution areas through Atlassian's products.  In addition you demonstrate a strong understanding of IT infrastructure and governance, of concepts across all layers of the OSI model, and have exposure to business critical systems management, experience with change management and technical engagement delivery.

People describe you as strong team builder, someone who can set the right direction and expectations with a team of high performing individuals, be an adept communicator across time-zones and cultures, and having the right balance of identifying new ways of building business and solving risks to current execution and scale.  Emotional intelligence is a key trait, as you will be working with decision makers across groups in large customer organizations to encourage alignment on key product adoption decisions.  You are adept at guiding customers through a framework to analyze their problems and reach actionable outcomes faster.

More About Our Team

The Atlassian Technical Account Management team is a globally distributed team of Atlassian solutions advisors who are passionate about creating customer success.  TAMs engage with enterprise organizations with some of the most complex business challenges, and help them deliver a delightful solution to their business users.  TAMs are the trusted advisor whom customers can rely on to help them get the most out of their Atlassian investment and attain their ideal solution for team collaboration.  At Atlassian, you'll have a direct impact on millions of users, fast!  You won't get frustrated with bureaucracy or slow decision making, because we encourage innovative thinking.  We don't just want to know your opinions, we want to see your ideas in action.  We hire great people and then trust them to be great.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Operations Manager, Growth
manager ops Mar 24
Operations Manager, Growth
 
Peerspace is creating a world where it’s easy to bring people together, starting with making it easy to find the perfect place to meet, create, and celebrate. Our Airbnb-like marketplace uncovers the world’s most unique spaces - like lofts, rooftops, and art galleries - and makes them ready to use for meetings, events, even film shoots.
 
Over 2 million people have come together in a Peerspace, and we’re looking for people who want to help us reach the next 10 million.
 
We are looking for an Operations Manager who has experience focusing on business analysis and development.  The Ops Manager’s job has three core components:

1.     to define the company’s supply growth plan
2.     to coordinate and execute growth programs
3.     to optimize the host funnel.

Key Responsibilities:

·Own the strategy and execution for Peerspace host- acquisition, conversion and retention.
·Acquisition: grow the new host acquisition base at breakneck speed. Own both paid and organic host acquisition. Identify and test new acquisition channels (paid and earned) for diversifying and scaling our host acquisition program.
·Inside sales pipeline: Develop better lead capturing with prospective hosts that have visited Peerspace or respective landing pages
·Develop methodologies for allocating and optimizing budgets and bidding on new paid channels (e.g., Facebook, Youtube, Google) to increase host volume and drive down host acquisition costs.
·Conversion: understand the mechanics of a hosts journey and conversion rates at each step of each funnel, and develop tools, processes and campaigns to optimize conversion rates
·Business Analysis: Monitor and assess the performance of the market, host base, and product segments, to identify new and existing areas of opportunity.
·Work with product teams to improve tools and offerings to drive growth in new and existing host segments, channels, etc.
·Develop mechanisms, processes, and measurement of all channels to understand what is working and what needs improvement across the board

Requirements:
 
·        Minimum 5 years of work experience in business operations
·        Experience developing growth plans
·        Highly analytical
·        Can think in the short, mid and long terms
 
 
 
Perks:
 
·        Join a team reshaping a $500B industry.
·        Competitive salary with employee stock options and access to a 401k
·        Medical, dental, and vision coverage
·        Take-it-when-you-need-it vacation and sick days
·        A flexible work environment
·        Dog friendly culture
·        Weekly catered lunch
·        $500 annual professional development allowance
·        20% discount on all Peerspace bookings
 
Peerspace is a community marketplace that makes planning gatherings - starting with finding the perfect space - simple. Whether it’s a loft for a party, a rooftop for a film shoot, or an art gallery for a meeting, Peerspace empowers people to create one-of-a-kind experiences at any price point. As a community marketplace, Peerspace makes it easy for individuals and businesses to monetize their underutilized space and share it with an audience of millions.
 
Founded in April of 2014, Peerspace is headquartered in San Francisco, with offices in Los Angeles, New York, and Chicago. The company’s investors include Foundation Capital, Structure Capital, Red Bridge Partners, and 31VENTURES.
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2021 Summer Intern, Opsgenie
 
java python javascript swift ops Mar 23
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices.

Join Atlassian as an intern and spend your summer with us having a direct impact on how millions of users collaborate and use software. The most amazing thinkers—like NASA rocket scientists and Tesla engineers—are coming to us for solutions. We’re in the business of developing software to help teams everywhere get amazing ideas on the ground and into the world. Sound like an exciting place to start your career? Here you'll be encouraged to use your imagination and try new things. You’ll become a key part of our organization, guided (as we are) by our core values, and will supported by some of the best minds in tech. We want you to have everything you need to do amazing work from the get-go.

Atlassian’s mission of “Unleash the potential of every team” is the guiding light behind what we do. We have developed well-known products (Jira, Confluence, Bitbucket, etc.), that fit in the fabric of teamwork across different types of teams, and the processes to help every team succeed.

One of these products is Opsgenie - a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents.
Opsgenie centralizes alerts, advises the right people reliably, and enables them to collaborate and take rapid action.
Opsgenie also has a track record of operating at five-nines availability. This means reliability is built into our processes, systems, tools, and attitude. We live and breathe reliability.

We are looking for passionate Software Developer Intern(s) to join our product development teams that build Opsgenie’s core product features like alerting flow, notifications management, user management, and pricing & subscription management.

Apply for our intern program and start an awesome career!

This program is open to penultimate year students.

The role is not eligible for Visa sponsorship.

On your first day, we'll expect you to:

  • Be able to commit to an 8 week full-time (45hrs / week) internship (You can choose any 8 weeks between early July to late September).
  • Be currently enrolled in a full-time degree program majoring in Computer Science or other technical major and graduating by June 2022.
  • Have experience with Java, Python, JavaScript, Swift, Kotlin or GO.
More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Principal Software Engineer
node-js typescript express microservices sql-server cloud Mar 22

We are seeking a Principal Software Engineer to help us migrate from an existing, lightweight Web API (C# .Net Core) to a new Web API (NodeJS + TypeScript) to support our web apps (Vue.js + TypeScript) and recently released mobile app. We're looking for a dynamic engineer who is no stranger to building well-designed, performant and effective APIs that support complex business rules/flows. You will start by learning from the experiences of our current team and our current offerings and become familiar with our C# .Net codebase and database architecture. You will work with the existing team to build a shared library with the types and shared business logic that exists in both front-end and back-end applications. As you improve in your understanding of our business logic, you will contribute your API experience and help architect and support more features to our existing SPA and mobile application.  

What You’ll Do

  • Drive back end architectural decisions to develop a maintainable and reliable set of edge applications
  • Collaborate with other teams to build shared microservices that can serve many applications and scale independently
  • Enable our product team to tap into our valuable data sources and build incredible features for our customers
  • Actively participate in all development projects and work together to build high quality solutions
  • Present ideas to technical staff to help shape our technical landscape
  • Provide constructive feedback on pull requests to increase code quality

Your First 90 Days

By Day 30

  • You will immerse yourself in our culture, our product and our tech stack
  • You’ll work with Product Management, QA and Cloud Ops to better understand our product offering (C# .NET and Node.js) and new web offering (Vue.js, React Native) 
  • You’ll contribute to defining a technical roadmap that takes scalability, testing and performance into account and present a gap analysis of what can potentially be done even better 
  • You’ll become a contributing member of our efficient and effective SDLC process 
  • You’ll take on development items to get your hands in our current Web and API stack

By Day 60

  • You will work with and understand the nuances of your team
  • You’ll create and help work on a backlog of technical infrastructure work as related to the platform and API identified in your First 30 Days
  • You’ll co-create a backlog of work to systematically add new features from which the entire team can pull work items from

By Day 90

  • You will help instill the discipline of effectively monitoring and creating work items from production issues
  • You will advance our tech stack by continuing to evolve the technical roadmap and future deliveries
  • You’ll play an influential role in hiring additional engineers to our growing Product Team

Who You Are

We look for engineers that share our passion for building and scaling cutting-edge applications in a fast-paced, startup environment - one that already has the benefit of over 3,000 customers and millions of dollars in revenue. We are looking for engineers who have:

  • 5+ years NodeJS development experience (Express-based frameworks)
  • 4+ years SQL Server experience
  • 3+ years C# .Net development experience
  • 2+ years experience leading a team of API/Platform engineers
  • Ability to flesh out user stories to be consumed by the rest of the team
  • Experience working in an Agile environment (e.g., Scrum, Kanban)
  • Strong interpersonal and communication skills
  • Excellent technical design, problem solving and debugging skills

Your Differentiators

  • Ability to collaborate with team members remotely
  • Prior experience with React.js or Vue.js
  • Prior experience with NestJS, TS.ed, etc. (any TS based framework)
  • Prior experience with TypeORM, Sequelize, or custom ORM development.
  • Catalyst-mindset (i.e., ability to tangibly see the future and influence the people and tech stack that you work with)
  • Bachelor’s in Computer Science

Our Values

  • We are a Team. Employees, customers, and partners working together.
  • We are Customer-Focused. Customers are the heart of everything we do.
  • We are Driven. Seeking exceptional outcomes.
  • We Own our Success. Every employee has a stake in our company.
  • We do the right thing and have fun in the process.

Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.

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Software Engineer, Opsgenie
 
saas cloud aws gae ops Mar 22
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.


Atlassian’s mission of “Unleash the potential of every team” is the guiding light behind what we do. We have developed well-known products (Jira, Confluence, Bitbucket, etc.), that fit in the fabric of teamwork across different types of teams, and the processes to help every team succeed.

One of these products is Opsgenie - a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. Opsgenie centralizes alerts, advises the right people reliably, and enables them to collaborate and take rapid action.
Opsgenie also has a track record of operating at five-nines availability. This means reliability is built into our processes, systems, tools, and attitude. We live and breathe reliability.

We are looking for passionate Software Engineer(s) to join our product development teams that build Opsgenie’s core product features like alerting flow, notifications management, user management, and pricing & subscription management.

On your first day, we'd love for you to have:

  • Bachelor’s degree in computer science or a similar discipline
  • Hands-on programming experience in object-oriented languages (Java is preferred)
  • Familiarity with Test-Driven Development, Refactoring, Clean Code, Clean Architecture, Design Patterns, Data Structures and Algorithms
  • Familiarity with Agile software development methodologies
  • Strong debugging and troubleshooting skills
  • A strong teamwork mindset

It's great, but not required if you have:

  • Understanding of SaaS, PaaS, IaaS industry with hands on experience with public cloud offerings (e.g., AWS, GAE, Azure)
  • Familiarity with AWS Services (DynamoDB, SQS, SNS, EC2 and ElastiCache)
  • Experience with building microservices designed for high availability and low latency
  • Experience in CI (Continuous Integration) and CD (Continuous Deployment)
  • Experience in Spring Framework
  • Experience in ElasticSearch and Redis


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior Data Science Manager, Targeting & Optimization
 
data science senior manager testing ops Mar 18
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian is looking to hire a Senior Manager with strong technical and leadership skills to lead our Traits and Audience Building team.

Does the challenge of scaling a fast-growing company by powering it with data, reporting, and analytics excite you? Using your business instincts and creativity, you will support a best-in-class product with nuanced analysis, meaningful insights, and strong recommendations. We're growing quickly, so you'll need to help define, implement, and scale the systems and processes for sustainable growth across the marketing and analytics organizations. If you love finding patterns amidst chaos, making quick decisions, and aren't afraid of being wrong, then this role could be a great fit!

In this role, you'll get too

  • Lead a growing and high performing team of analysts to provide insights and drive impact for Atlassian’s Marketing team.
  • Work closely with Ops and IT partners to standardize trait and audiences used across marketing, sales and product for campaigns, ensuring a collaborative omni-channel approach.
  • Prioritize automation of the majority of Atlassian’s go to market campaigns.
  • Empower marketing partners by giving them the ability to self serve pre and post analysis data, carving out more time for analysts to focus on optimization and areas of opportunity.
  • Apply creative analytical problem solving skills to a wide variety of marketing questions to deepen our understanding of campaign effectiveness, customer journeys, and go-to-market performance.

On the first day, we'll expect you to have

  • 8 + years of experience in analytics or closely related fields
  • 4 + years of experience in segmentation, audience building and email marketing
  • 2 + years of experience managing teams
  • A proven track record for crafting raw data and analysis into well-written and persuasive content
  • The ability to prioritize your time wisely against multiple competing projects and requests
  • Familiarity with a broad set of topics and fields within marketing analytics (e.g. campaign attribution/effectiveness, web tracking, customer lifecycle marketing, etc.)
  • Comfort with structuring and coaching others to work through open-ended business questions through analytics
  • Advanced proficiency in SQL
  • A willingness to learn and adapt to new technologies and methods as needed

It's great, but not required, if you have

  • Experience working with operations team(s), IT and Data Engineering
  • Experience with marketing automation systems such as Marketo, and customer relationship management (CRM) tools, such as Salesforce Marketing Cloud
  • Experience with customer data platforms (CDP) such as Action IQ
  • Experience with at least one visualization tool such as Tableau, Looker, Mode, Plotly, etc.
  • Experience with scripting and analysis languages (Python, R)
  • Experience with Git
  • Familiarity with statistics and probability
More about our team

Atlassian is over a decade old, but our team is much younger. We'll have to blaze new trails to enable important growth decisions, so we're constantly growing, learning, and trying to doing things differently. We're able to distill highly complex analytical terminology and concepts into easily consumable language, and we interface directly with marketing teams to transmit that knowledge effectively. We've been described as scrappy, but thorough, because we're dedicated to an agile methodology that enables moving fast while still ensuring quality deliverables. We also know all too well the importance of validating assumptions in our data, and we use various types of testing to prove those assumptions. It's all about enabling Atlassian to grow by delivering data in the right way to partners across the company.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Application Security Engineer - Ops
ops docker testing crypto Mar 17
About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1200 today and we have no intention of slowing down.

About the role:

The Application Security Ops Engineer will be responsible for maintaining, extending and onboarding application security tooling. Primary functions will also include documenting and testing against best practices for Docker and Kubernetes.

The ideal candidate must be able to work independently and have project management skills. Desired areas of knowledge include industry standard SAST/DAST/IAST tooling as well as extensive knowledge of container security best practices.

Requirements

  • Extensive knowledge of container security and best practices is required.
  • Experience in using scripting languages (Python or similar) for automating tasks.
  • Must be able to work with vendors in implementing new configurations and resolving issues for internal tooling.
  • Knowledge of various application security tools such as Fortify, Checkmarx, Acunetix, Burp, Netsparker.
  • Experience in augmenting the CI/CD pipeline for security tooling.
  • Knowledge in security testing methodologies and reporting.
  • Knowledge in Third-party Vulnerability Management tools for Reporting and Operations
  • Strong conceptual and practical understanding of IT Infrastructure designs, technologies, products, and services. This should include knowledge of networking fundamentals, protocols, firewall functionality, databases, container based deployments and other technologies.
  • Ability to work independently and take ownership of assigned tasks.
  • Excellent communication and troubleshooting skills.
  • 5-8 years’ experience in Cyber Security Vulnerability Management Job Roles/Responsibilities Responsibilities:
  • Developing quality and meaningful deliverables that suit specific client needs
  • Communicating with clients in an organized and knowledgeable manner
  • Collaboration skills with various LOBs for remediation
  • Demonstrating flexibility in prioritizing and completing tasks and working collaboratively with the client to identify and solve key constraints, vulnerability and risks.
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://www.kraken.com/careers. We’re excited to see what you’re made of.  

Learn more about us

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People Operations Generalist
ops healthcare Mar 17
Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. At Sana, we're passionate about fixing this problem by bringing accessible and affordable health plans to small and medium businesses. We've built an innovative team with top talent from across the health insurance and tech industries to create engaging, modern plans for our clients. This allows our customers to offer competitive benefits packages while paying an average of 20% less than traditional plans.

We are looking for a passionate, hard-working, and empathetic person to join our People Operations team. In this role, you will be a pivotal part of running various projects across the department from start to finish. You’ll be joining a talented, experienced team and be a part of building something special from the ground up.

What you will do

  • Own and administer Sana’s HR systems, including maintaining employee information, making system changes, troubleshooting and completing frequent audits to ensure information accuracy
  • Work hand-in-hand with Recruiting team to ensure smooth candidate-to-employee experience 
  • Process onboarding, offboarding, and compensation changes while communicating with employees, managers and partner teams such as payroll or external vendors 
  • Main point of contact and support for day to day employee questions and requests
  • Manage employment compliance, such as worker’s compensation and EEO-1 reporting
  • Provide generalist support to assist with new programs and various people ops projects

About you

  • Bachelor’s degree with 2-3 years of related experience as an HR generalist 
  • Strong analytical and data driven mindset 
  • Strong ability to work cross-functionally with other departments especially Finance
  • Experience supporting a multi-state and distributed organization
  • Experience managing a diverse group of team members including W2 employees, contractors and freelancers
  • PEO/HRIS implementation experience is a plus
  • Be a true generalist willing to pitch in wherever help is needed on the people team
  • A collaborative and flexible style, with a passion for thinking creatively and continuous improvement 
  • Experience in high growth startup environment
  • Self-starter, problem solver and a highly organized task master
  • Passion for supporting Sana’s employees and communicating people programs effectively
  • Tech savvy - Google Suite, HRIS software, Zoom & Slack

Benefits

  • Competitive salary
  • Stock options 
  • Flexible vacation
  • Medical dental and vision Insurance 
  • 401k
  • Parental leave
  • Wellness program
About Sana
Sana is a modern health plan solution for small and medium businesses. We use a more efficient financing structure and integrated technology solutions to cut out wasteful spending and get members access to better quality care at lower cost. Founded in 2017, we are an experienced team of engineers, designers and health system operators. We have the financial backing of Silicon Valley venture firms and innovative reinsurance partners. If you are excited about building something new and being a part of fixing our broken healthcare system from the inside, please reach out!
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M&A - People Integration Lead
 
ops finance Mar 16
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian is looking for an experienced post-merger People Integration Lead to join our team. In this role you will contribute to helping Atlassian continue to grow through acquisitions. Do you have experience in leading integrations and have a passion for Mergers & Acquisitions? Then this is the opportunity for you!

Working as a key part of the People M&A integration team, you will be the functional lead and point-person for all M&A integrations. You will partner across the People function (C&B, Payroll, People Operations, Workplace Experience, HR Business Partners etc.) as well as cross functionally with Corporate Development, Business Leaders, Legal, Finance, to proactively gather required inputs for integration planning and ensure successful execution of all integration efforts.

You will report to the Head of HR Business Partnership and People M&A Lead.

Day to day responsibilities include:

  • Establish the People function integration strategy; build, communicate and lead a deal specific targeted People integration project plan, cadences and protocols
  • Serve as the principal day-to-day point of contact for all post M&A People integration efforts, collaborating closely with cross-functional teams and being involved in the subject matter of major issues
  • Demonstrate subject matter knowledge and seek required expertise to solve abstract and sophisticated integration issues within established guidelines and coordinate and communicate resolutions to all involved
  • Maintain required momentum and seek timely decisions on key issues, ensuring accountability for action items and deadlines
  • Provide status updates, handle dependencies and risks, raise issues
  • Act as a thought partner, present workarounds for exceptions/issues and seek required approvals
  • Mentor and guide the team to focus efforts on critical success factors, demonstrating best methodologies and cautioning against disruptors that may introduce risks or destroy deal value
  • Build and maintain the vitality of the People M&A playbook, identify gaps and improve existing plays 

On your first day, we will expect you to have:

  • Proven M&A experience, preferably in the IT industry
  • Prior demonstrable experience developing integration strategy, plans and leading post deal closure integration efforts
  • Proven experience developing integration strategy, plans and handling post deal closure integration efforts
  • You have strong, project management, critical thinking and collaborative skills to drive successful execution of pan-functional integration efforts
  • You are comfortable working in a fast-paced environment, managing large numbers of competing priorities and changing directions quickly
  • You are comfortable working in a globally asynchronous and remote team environment, developing strong and proactive collaborative working relationships across the ecosystem
  • You are adept at handling sensitive data with the appropriate confidentiality
  • You are comfortable working with ambiguity, gaining alignment and making sound decisions based on available information
  • You have the ability and inclination to roll up your sleeves and be across the required detail to problem solve

It's great, but not required if you have:

  • Exposure to the various HR functional streams (e.g. HR Ops, Talent Acquisition, Reward)
  • PMP certification
  • A sound understanding of business and operating models in the technology industry
  • Ability and availability to travel (if required post Covid-19) 
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Principal Compensation Business Partner
 
ops finance Mar 12
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

It’s an exciting to join the Total Rewards team at Atlassian. We just announced our Team Anywhere vision and are looking for a talented, experienced and fun compensation professional to help us evolve our compensation strategy, programs, policies and processes for a truly remote workforce.

We are looking for a proven Compensation Leader to join the Compensation Business Partner team. Initially, this role will not be assigned to a specific client group. In this role, you will continue to build out the Compensation Business Partner function (established in March 2019) by identifying and implementing processes, tools and resources to help our Compensation Business Partners operate efficiently and provide exceptional value add to our Business Leaders. You will act as a thought partner to Compensation Business Partners to strategize on creative solutions to address business challenges. You will provide the Compensation Business Partner point of view for other People Team COEs to partner on program design, delivery and implementation. In addition to the People Team COEs you will collaborate with our partners in Finance, Legal, Talent Acquisition and HRIT.

This role will also be a member of the Compensation Leadership Team and have exposure to all of the work efforts within the team. While we have to divide and conquer to get work done, we are highly collaborative and value all opinions so you will always have a seat at the table as we deliver on the initiatives on our FY21 roadmap.

If that isn’t compelling enough, we are a globally distributed team yet manage to be close-knit. Our team meetings range from a focus on compensation related topics to birthday recognition and competitive games. We work hard and play hard together.

Day to day responsibilities include:

  • Collaborate with business leaders on compensation strategy and decisions
  • Compile analytics for new or existing compensation programs
  • Coach managers on compensation decisions and communication, in partnership with HR Partners.
  • Perform analysis on the efficiency and competitiveness of comp programs, and model potential impact of alternatives
  • Support annual compensation planning activities, including data prep, auditing and reporting out on key findings
  • Build and maintain compensation documentation, and work with HR Ops and other partners to support audits, and drive process improvements
  • Develop and deliver training to People team, partners and the business

  • More about you:
  • 10+ years of forward-thinking experience in compensation with an in-depth knowledge of core compensation terminology and fast-growing technology company best practices.
  • Bachelor's degree in Business, Finance, or an emphasis on Human Resources preferred
  • Excellent attention to detail, confidentiality, time management, interpersonal, communication, presentation, organization, decision-making, and planning skills.
  • Highly proficient in Excel and Google Sheets
  • Strong project management experience
  • Experience developing and rolling out scalable processes with the ability to be very detail oriented, while also aligning with big picture
  • Strong analytical and quantitative skills, and a track record for executing and auditing work
  • Ability to gain alignment and represent a common point of view across multiple partners
  • On top of current compensation and total rewards trends; we're seeking a creative problem solver who can apply experience, but also think outside of the box
  • Global compensation experience a must
  • Workday experience preferred
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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This Year

Risk Adjustment Operations Analyst
data science ops healthcare Mar 10
A bit about us: 

We’re on a mission to change healthcare — how it’s paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being. 

That’s why we’re gathering a whole bunch of smart, big-hearted people to create a new kind of healthcare company — one that combines compassion, health insurance, clinical care, and technology seamlessly. 

We want to throw the long ball with people we love for a cause we believe in. Life is short. Join us.


A bit about this role:

As the Risk Adjustment Operations Analyst you will provide analytics which shed insight into all aspects of our risk adjustment operations. You will produce professional, accurate, common-sense business intelligence dashboards that will empower our operations leaders to manage our business. You will be responsive to needs as they occur, and dislodge issues by developing workable, prioritized units of work for operators. You will build trust and credibility within our team and as an ambassador to the broader organization by delivering practical and meaningful analytics solutions. You will partner closely with our operators, data scientists, software engineers, and product managers. You will help drive the stewardship of risk adjustment analytics across our organization, ensuring consistent understanding across our teams. 

Responsibilities will include:

  • Partner with operations leaders to develop and maintain a suite of business intelligence dashboards that will allow our ops leaders to manage their line of business and evaluate ongoing KPIs and metrics
  • Interpret performance data to help identify root causes/ greatest opportunities for improvement
  • Create tools and data sets to support day-to-day workforce management and planning
  • Build reports to support our daily operations and key workflows, and perform ad-hoc analytics and modeling to better understand key parts of our business
  • Intake, prioritize, and manage incoming analytic requests from business leaders
  • Liase with Operations, Data Science, and Data Engineering teams to drive improved data structures, tooling, and governance
  • Be an ambassador for risk adjustment analytics to ensure consistent understanding and utilization of our risk data across Devoted

Key attributes:

  • Ability to understand and work with true complexity
  • Excellent listener and communicator
  • Natural relationship builder and service orientation
  • Strong attention to detail; value quality and accuracy
  • See things through beyond the build phase and through the adoption phase
  • Pragmatic with a bias towards producing highly practical solutions
  • Ability to deal effectively with ambiguity
  • Proficiency in business requirement elicitation and documentation
  • Understanding of business and market dynamics
  • Can-do attitude and stamina for tackling hard problems

Desired skills and experience:

  • 5-10 years of experience in operations, analytics, and/or business intelligence
  • Demonstrated progression of leadership, responsibility, knowledge and experience
  • Experience with SQL required
  • Experience with client or customer delivery, either internal or external preferred
  • Track record of success delivering elegant solutions to complex problems
If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking for a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you! 

Devoted is an equal opportunity employer.  We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
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Lifecycle Marketing Specialist
html css testing ops Mar 01
About Imperfect

Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.

We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!

We're looking for folks who are positive, motivated, and ready to change the world. If that sounds like you, drop us a line!

About the Role: 

As the Lifecycle Marketing Specialist, you’ll focus on the execution and optimization of our lifecycle marketing channels. Reporting to the Lifecycle Marketing Manager, you’ll blend content optimization, audience targeting, and execution tactics to maximize the effectiveness of our customer communications around retention, acquisition, and AOV. Day-to-day tasks include deployment of batch and triggered emails, reporting on campaign performance, and using data to make optimizations to future and ongoing campaigns.
In this role, you’ll be managing the critical details of the email and SMS channel for Imperfect Foods. This role is part of a high-performing, data-driven marketing organization which values teamwork and collaboration. We’re excited to have you ensure lifecycle marketing is one of our most highly effective acquisition and retention channels.

Responsibilities:

  • Execute our ad-hoc comms and weekly newsletter. Coordinate with creative and ops teams to develop assets and timelines for deployment.
  • Provide day-to-day campaign execution support to the Lifecycle Marketing Manager and other LCM team members, with a focus on email HTML coding, QA, audience segmentation, workflow builds, and dynamic content optimization.
  • Develop and execute ongoing A/B and multivariate tests to drive incremental business growth.
  • Report on campaign performance and share insights/learnings with the team.
  • Analyze campaign data and make recommendations for new strategies and opportunities for improvement.
  • Work cross-functionally with teams inside and outside of marketing to create and optimize compelling campaigns for our customers.
  • Build and maintain documentation around best practices, lifecycle campaigns, test results, and processes.

Skills and Qualifications:

  • 1-3 years email and SMS channel experience, with hands-on experience building and deploying both blast comms and automated campaigns
  • Basic email HTML/CSS knowledge required
  • Experience and understanding of A/B and multivariate testing
  • Experience with email automation platforms required (Iterable a plus; Mailchimp doesn’t qualify!)
  • Experience coding and testing dynamic email content
  • Solid analytical skills with a passion for using data to make decisions
  • Skilled with Excel, SQL a plus
  • Experience with LCM tools (such as Movable Ink and Litmus) a plus
  • Bachelor’s degree preferred

About You:

  • You're a contributor that takes pride in the details, stays organized, and is always looking to test new ideas
  • You have the ability to proactively problem solve and pivot quickly when needed
  • You are clear and concise in communicating with cross-functional team members, and have a track record of working collaboratively with teams across Marketing/Brand, Design, and Product
  • You have strong organizational and documentation skills, with exceptional attention to detail and accuracy
  • You are an excellent project manager - you can manage multiple projects and complete them according to set timelines in a deadline-driven environment
  • You are positive, motivated, and ready to change the world
  • You’re passionate about our mission to eliminate food waste and create a better food system for all

Details of Position:

  • Full-time/ Exempt position reporting to the Lifecycle Marketing Manager
  • Candidate can be remotely located within US time zones
  • Salary and employee stock options commensurate with experience
  • Competitive benefits package including health care, paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account!

Physical Requirements:

  • Sedentary work; involves sitting most of the time
  • Occasional movement around the office may be necessary
  • Regular work with computers, including keyboards, mouses, and screens
  • Standing desks and / or other ergonomic accommodation is available upon request
  • Regular use of mobile devices, including smartphones and tablets
Individuals seeking employment at Imperfect Foods are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

How we are protecting employees from COVID-19

At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.

We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.
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Director, Creative and Design
Binance  
blockchain ops crypto finance Feb 28
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Binance is looking for an experienced director to lead the Creative team for the world’s leading cryptocurrency ecosystem.
You will be tasked with the highly impactful role of further developing and driving the visual and overall creative direction of the Binance brand. 
You’ll be working with a globally-distributed and multicultural graphics design team with diverse backgrounds, but one shared vision.
For this role we are targeting APAC time zones and can support remote working if preferred. 

As part of the Marketing department you will collaborate closely with other key stakeholders within Marketing as well as all other verticals across the Binance ecosystem.
While the role does not cover the management of UX/UI teams, you will collaborate with product teams to ensure consistent application of the brand across all touchpoints, as well as managing shared design ops as applied to both graphic and UX/UI design.

Responsibilities:

  • Manage and lead our growing team of 10+ graphic designers and creatives around the world
  • Provide creative direction and ideation on the development of campaigns, advertising, and overall creative strategy
  • Lead the development of brand and creative initiatives including brand book, design guidelines, and design systems
  • Lead and oversee infrastructural and operational aspects of all creative processes across Binance
  • Develop workflows and frameworks for collaboration with external agencies and freelancers 

Requirements:

  • 6+ years of experience in creative roles with a focus on design
  • 3+ years of proven management experience leading globally distributed teams
  • A passion and depth of knowledge in branding and design
  • Experience creating and maintaining brand books, and digital design systems on e.g. Sketch/Figma
  • Strong written and verbal communication skills
  • A collaborative spirit, strong interpersonal skills, and a results-oriented work ethic
  • A rich understanding of Binance’s brand and the crypto space in general

  • We’d also love:
  • Experience working in crypto and fintech
  • A strong portfolio of your own work as a creative


Conditions
• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire
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Financial Planning and Analysis Operations MBA Intern, 2021 Summer U.S.
 
ops finance Feb 26
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices.

Atlassian is seeking a Summer MBA intern to join the Financial Planning & Analysis Ops team (FP&A) to help drive Atlassian’s continued success. You will be supporting the organization responsible for managing costs and investments that range from cost to host, hiring velocity, to long term real estate strategy. Our MBA interns will provide thought leadership and add value through a wide range of strategic analysis, operational improvement, and management reporting.

In this role, you'll get to:

  • Learn about the business and how we are innovating on agile planning for a fast growing software company.
  • Prepare financial analysis, decision support analysis, financial modeling and provide ad-hoc analytical support.
  • Partner with key leaders across the organization to drive cost savings and efficiency improvements while optimizing for scale and automation.
  • Facilitate finance optimization efforts to help us build an extraordinary FP&A organization through development of new standards to drive continuous improvement of all planning and forecasting processes.
  • Opportunity to present your projects and results to senior leaders across different organizations in the company.

On your first day, we’ll expect you to have

  • A strong desire to execute, drive impact, and demonstrate vitality with projects big and small.
  • Comfort operating independently in a constantly evolving environment and with multiple teams relying on your work.
  • An owner mentality: You take pride in your work and view what you do as a part-owner and builder of Atlassian.
  • Ninja-like analysis skills: You know what questions to ask, what the data says, and what actions we can take based upon the results. You are a power user of Excel.
  • Deft ability to communicate data into relevant insight: You know how to create compelling presentations and can lead executives through data deep-dives.
  • You love partnering: You understand that organizations are made up of very different parts. You relish influencing others and co-piloting cross-team initiatives.
  • Minimum 4 years in analytics, sales operations, process improvement, FP&A, business operations, or strategy within a B2B tech company or within a strategy consulting or finance environment
  • Be able to commit to at least a 12 week full-time (40hrs/week) remote internship during Summer 2021
  • Be part of a MBA program and graduating in the Summer of 2022
Atlassian has a business model, with a focus on growth and profitability, that is rare among its growth technology peers. We also have an analytics DNA that runs deep through the company's core. FP&A is a highly visible team in the organization at the intersection of both these focus areas. The FP&A team is a hardworking and collaborative team with an unusual mix of technology industry, consulting and financial services background. Our responsibilities include facilitating planning, providing insight into business performance, supporting strategic decision-making and helping predict the future of the business. We encourage decision-making at every level and highly value an open-minded approach and organizational openness. We work closely with business leaders across all areas of the business to support the Company’s continued growth. You'll join an outstanding team that is passionate about Atlassian, its products, and its customers!

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Sr. Manager, Field Marketing - East
 
manager big data cloud ops Feb 18
We are seeking a data driven Sr. Manager, Field Marketing to join and support the Americas Field Marketing organization at Couchbase. This role will play a vital role within our global sales & marketing teams and reports to the Senior Director, Field & Partner Marketing. The right candidate will be a seasoned team player with excellent cross-functional skills, a deep understanding of, and practical experience, strategizing and executing successful in-person and virtual marketing events and a strong grasp on how to leverage the full marketing mix in order to rapidly grow the regional business.  This position will be responsible for managing the events and strategy for the East region. In addition to building strategy, this role will be responsible for the execution of regional trade shows, conferences, executive networking events, partner events, sales meetings and customer engagements/programs within the East region of the Americas. This candidate will have a major role in our Account Based Marketing strategy and will be expected to collaborate with cross functional teams including sales reps, solution engineers, digital marketing, product marketing, and sales ops in order to craft and execute 1:1 or 1:few ABM campaigns.  We’re looking for someone who is an excellent communicator, relationship-builder and collaborator with a track record in achieving results.

  • Work hand-in-hand with the sales team to gather territory requirements and recommend plans to support pipeline targets
  • Manage, support and execute on our partner engagement strategy
  • Leverage data to execute in-person and virtual event strategy, tactical plans and project manage from beginning to end, including all logistics, onsite execution and post event analysis for our participation in Couchbase events, industry trade shows/conferences, internal sales meetings, customer and partner events/programs
  • Create and leverage content to support our Account Based Marketing strategy
  • Manage budgets, forecast and compile reporting metrics for each specific project
  • Track projects and manage lead follow-up
  • Research, select, negotiate and manage vendors and services
  • Lead and coordinate cross-functional teams through in-person meetings and conference calls. Progress measurement activity which brings distinct, specific projects to completion both on time and within budget
  • Guide and ensure consistency of corporate message throughout each specific project
  • Lead, manage, supervise and provide direction to contractors and vendors for the duration of each specific project
  • Prepare shipments for on-time and accurate delivery for each specific project

Preferred Qualifications

  •  6-8 years of corporate/field marketing management experience
  • A team player with a positive approach who can think outside the box and problem solve often in difficult situations
  • Ability to prioritize and manage multiple projects with quick deadlines
  • Excellent verbal and written communication skills
  • Proven ability to execute field programs to drive/achieve pipeline targets
  • Strategic thinker that can create and implement plans to meet regional goals
  • Strong interpersonal and leadership skills with the ability to effectively communicate with customers and all levels of management within the organization
  • Proven experience with in-person and digital event strategy and executing complex events and programs
  • Must be organized and detail-oriented
  • Ability to travel 30% or more
About Couchbase

Couchbase's mission is to be the platform that accelerates application innovation. To make this possible, Couchbase created an enterprise-class, multi-cloud NoSQL database architected on top of an open source foundation. Couchbase is the only database that combines the best of NoSQL with the power and familiarity of SQL, all in a single, elegant platform spanning from any cloud to the edge.  
 
Couchbase has become pervasive in our everyday lives; our customers include industry leaders Amadeus, AT&T, BD (Becton, Dickinson and Company), Carrefour, Comcast, Disney, DreamWorks Animation, eBay, Marriott, Neiman Marcus, Tesco, Tommy Hilfiger, United, Verizon, Wells Fargo, as well as hundreds of other household names.

Couchbase’s HQ is conveniently located in Santa Clara, CA with additional offices throughout the globe. We’re committed to a work environment where you can be happy and thrive, in and out of the office.

At Couchbase, you’ll get:
* A fantastic culture
* A focused, energetic team with aligned goals
* True collaboration with everyone playing their positions
* Great market opportunity and growth potential
* Time off when you need it.
* Regular team lunches and fully-stocked kitchens.
* Open, collaborative spaces.
* Competitive benefits and pre-tax commuter perks

Whether you’re a new grad or a proven expert, you’ll have the opportunity to learn new skills, grow your career, and work with the smartest, most passionate people in the industry.

Revolutionizing an industry requires a top-notch team. Become a part of ours today. Bring your big ideas and we'll take on the next great challenge together.

Check out some recent industry recognition:

Want to learn more? Check out our blog: https://blog.couchbase.com/

Couchbase is proud to be an equal opportunity workplace. Individuals seeking employment at Couchbase are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

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Operations Lead
ops finance Feb 15
A BIT ABOUT US

VotingWorks is a non-partisan non-profit founded on the powerful idea that the operating system of our democracy should be publicly owned. Every citizen’s vote is sacred, and every citizen deserves evidence that our elections are free and fair.

Forty states use voting machines that are over ten years old. Their technology is outdated, their source code proprietary and their security vulnerabilities have been described in detail by the security community over many years. It’s not surprising that 76% of voters are concerned that our elections are vulnerable to hacking. And if voters lose trust in elections, then the very foundation of our democracy is at risk.

We’re using open-source software, off-the-shelf hardware, and modern product engineering to make elections dramatically safer, more accessible, and more affordable. Affordability may sound pedestrian, but it is key. The front line of America’s election security rests in the hands of the 50% of US counties that struggle to afford basic services, let alone upgrade aging voting equipment.

THE OPPORTUNITY

We are builders. We don’t just believe in the publicly owned operating system of democracy, we’re building it. We believe in voting machines that delight voters, election officials, and security experts. And we’re building them. We believe election officials need the right software to audit their elections. And we’re building that, too. We’re building the tools to help the public gain confidence that our elections are run well.

If you’re like us, you’ve been thinking about the myriad problems and rough edges of our democracy for a while. We’ve decided that talking about it isn’t enough - we must do something.

THE TEAM

We work as a small, tight-knit team. We’re a flat organization when it comes to ideas and input, and we believe in good management, even as a small organization, so that every VotingWorks team member gets regular feedback, guidance, and an opportunity for tremendous personal growth. We strive to be both confident in the skills and knowledge we each bring and humble in our interactions with each other and other stakeholders in the election space.

THE ROLE

VotingWorks builds software and hardware, we support state and local government officials across the US, we’re fully distributed and remote by design, and we’re accountable to a base of donors who want to see all of this come together as the publicly owned operating system of democracy. Your goal is to make all of this work. For example, you'll ensure that we’re properly structured to deliver on our customer commitments. You'll optimize our internal operations. You'll provide operational support for our fundraising efforts. 

To succeed in this role you’re ready to be a Swiss Army knife - seamlessly transitioning between preparing a budget projection, to planning an org-wide offsite, to actively managing a donor pipeline. You know how to roll up your sleeves and get things done - whether it’s a job responsibility you were expecting or one that suddenly materialized but is pressing for VotingWorks. You’re comfortable challenging anyone’s opinion, but also ready to disagree and commit. You can work autonomously with little direction but also thrive in roles where you are responsible for coordinating communication and helping teams operate more collaboratively and effectively.

To begin, your responsibilities will include:

People ops - Help us do our best work by coordinating goal setting, review cycles, and org offsites.

Finance - Create financial forecasts and help us manage investments in team and customer growth to align to financial forecasts.

Fundraising - Provide operational support for our fundraising by helping to manage a donor pipeline, identify and track opportunities, submit applications and end of grant reports, and send acknowledgements and follow-up.

You may not have done this exact job before - in fact you probably have not done this exact job before, but your experience shows a track record of picking up challenging projects in ops, finance, fundraising, and team building and thriving with those challenges.

WITHIN 1 MONTH, YOU'LL

  • Select a fundraising CRM - or choose to keep our existing one - and populate it with our donors to date.
  • Meet with each member of the team to learn how we can improve organizationally and present a prioritized list of suggestions.

WITHIN 3 MONTHS, YOU'LL

  • Select and/or implement an inventory tracking system.
  • Support auditors in running our first audit.
  • Update our mailing address with all vendors and partners to our commercial mail receiving agency.
  • Plan and roll out our first performance review cycle.
  • Integrate our fundraising forecast into our program revenue forecast to create a complete revenue forecast.

WITHIN 12 MONTHS, YOU'LL

  • Prepare monthly financial forecasts and compare to actuals.
  • Plan and manage our org wide offsite and blocked out time for the next one.
  • Build an org wide hiring plan.
  • Implement our first org wide goals and cascading team goals
WE'RE FULLY DISTRIBUTED

We’re a fully distributed organization, which means that for most roles you can work from anywhere in the United States. We offer a flexible work schedule and we're on board with schedule flexibility: more than half of us have kids, and we enjoy attending their various extracurricular events. With flexibility comes responsibility: you should be comfortable with significant autonomous work.

COMPENSATION

We’re a non-profit, so we compensate in cash and benefits exclusively. We won’t pay you as much as a big for-profit, but we’ll still pay you a very fair salary and competitive benefits. Compensation is commensurate with your skills and experience.

WE'RE BUILDING A DIVERSE TEAM

We never discriminate on the basis of sex, gender, sexual orientation, race, ethnicity, background, ability/disability or really anything that isn’t about your skills.

We strive to go beyond that: we want to build a diverse organization that truly represents the people of the United States of America. We especially want to encourage women and members of under-represented groups to apply.
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People Ops Intern
Quizlet  
ops machine learning Feb 11
Inspired by our belief that anyone can learn anything and powered by our own curiosity, we build the smartest tools we can imagine to help students learn.

Quizlet is the popular, global learning platform and app that millions of students, teachers and everyday people use to study any subject imaginable for school, work or as part of their personal interests -- including two-thirds of high school students and half of all college students in the US. Combining cognitive science and machine learning, Quizlet guides students through adaptive study activities to confidently reach their learning goals. We’re on track to become the undisputed leader in user-generated learning content and engagement, at the scale of YouTube.

To serve our global community of learners, our teams tackle lofty technical challenges and design for use cases across cultures and languages. We work hard, act like owners, and collaborate every chance we get. We’re energized by the potential to power more learners through multiple approaches and various tools.

Quizlet offers an exciting 2021 Summer Internship Program beginning June - September. Our program is an 11-week paid internship that focuses on enabling students to advance their professional preparation through work experience, professional development, and mentorship. We have a fun summer planned for you with several events and workshops. You will work on real projects, features, and updates that will contribute to Quizlet and impact our 50 million+ users.

While Quizlet is located in San Francisco, CA, and Denver CO, our internship program will be fully remote this summer.

We're looking for:
A personable and highly motivated People Operations intern to support the People Partner and DEI team on day-to-day Human Resources tasks and activities.

If you’re ready to kickstart your career in Human Resources and build real-world experience with HR Program, Diversity, Equity and Inclusion, as well as the coordination of HR policies and procedures, this is the internship for you.

In this internship, you'll:

  • Update Diversity Equity and Inclusion and Manager Confluence Site and Content
  • Coordinate Learning and Development and Diversity Equity and Inclusion Education
  • Ensure all People Programs have clear processes and guidelines
  • Research competitive intelligence specific to Diversity Equity and Inclusion 
  • Support Volunteer Program
  • Track progress, priorities, and deadlines of various projects

At a minimum, We’d like you to have:

  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced, team-oriented environment
  • Solid organizational skills and attention to detail
  • Experience in an office environment preferred

Education:

  • Undergrad rising Senior
  • Major in Human Resources, Business Management or the non-profit sector
We hope you are excited about everything you read so far. We highly encourage you to apply for this position, even if you feel you do not meet all the requirements. Quizlet is always looking for amazing folks that believe in our mission and can contribute to our team in various ways - not merely candidates that fit a certain mold.

Quizlet's Team Culture
We are here to make education better and more accessible. We strive to improve the lives of students and teachers at every stage and in every setting. We have a bias for action, take initiative, and hustle to deliver results. We make informed decisions whenever possible but are unafraid to take calculated risks on great ideas to promote learning. We embrace challenges and see effort as the path to mastery. We’re constantly seeking opportunities to learn and we embrace curiosity. Quality matters at Quizlet, and we hold the bar high on everything we do. We sweat the details and take personal accountability and pride in anything that carries the Quizlet name. We speak up, jump in and work with each other to fix problems, and never say "that's not my job." We treat each other with honesty and respect, encourage vigorous debate, and seek critical feedback. We value diversity, humility, transparency, and collaboration as the best paths to our success — as individuals, as a team, and as a company.

Quizlet’s success as an online learning community depends on a strong commitment to diversity, equity, and inclusion. We are actively working to build a team that is representative of the diverse communities we serve, and an open, inclusive work environment where all employees can thrive. As an equal opportunity employer and a tech company committed to societal change, we welcome applicants from all backgrounds. Women, people of color, members of the LGBTQ+ community, individuals with disabilities, and veterans are strongly encouraged to apply. Come join us!
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Sales Development Representative
Algolia  
saas ops Feb 11
Algolia is growing at warp speed, which means the Sales development team needs to scale quickly and efficiently. We're looking for a Sales Development Manager to be part of the founding members of our brand new Austin hub. You will have the unique opportunity to build a brand new team of SDRs, in addition to the ones in Paris, London and Atlanta.

You will be responsible for the inbound-generated pipeline for the Americas and Australia & New Zealand, to keep our top of funnel full, manage our team of Inbound SDRs, and most importantly, challenge the status quo. You will be an active contributor in shaping the global team and process. This is a high impact and high ownership role for people leaders with an entrepreneurial mindset, who are interested in building something big and empowering reps to reach their potential. You will be expected to present and own the results of the US SDR team.

YOUR ROLE WILL CONSIST OF:

  • Hire, train, and manage a team of Inbound SDR’s that work across all Segments (SMB, Mid Market, and Enterprise)
  • Own the sales development funnel including process improvements and tool development to increase efficiency and reduce complexity
  • Be very comfortable in the ability to use data to back decisions and initiatives
  • Monitor and refine sales lead processes, metrics, and tools to maximize success on the SDR team - challenge the status quo
  • Cultivate an environment of teamwork, openness, creativity, and continuous improvement of everyone's role
  • Work side by side with Sales Ops and Enablement to improve ramp of new SDR’s and also the ongoing training of the SD Org
  • Encourage global team involvement and culture.
  • The Sales Development Org is spread across the world, we must encourage and influence proactive teamwork

YOU MIGHT BE A FIT IF YOU HAVE:

  • 4+ Years of successful sales experience, preferably with a SaaS offering
  • 1+ Years in a leadership role managing in a Sales Development Environment
  • Experience in building a Sales Development Organization is a plus
  • Analytical skills - ability to draw conclusions and recommendations based on data.
  • Will to improve workflows and develop new best practices of how the SDRs manage the inbound flow.
  • Successful track record achieving and exceeding individual and team quotas
  • Strong Knowledge of SFDC - Reporting, SFDC workflow management, etc.
  • Will to get your hands dirty - you will need to have a desire to get into the weeds and coach by example

SOMEONE WHO CAN LIVE OUR VALUES:

  • GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
  • TRUST - Willingness to trust our co-workers and to take ownership
  • CANDOR - Ability to receive and give constructive feedback
  • CARE - Genuine care about other team members, our clients and the decisions we make in the company
  • HUMILITY - Aptitude for learning from others, putting ego aside

BENEFITS:

  • Covered medical, dental, and vision benefits for you and your family 
  • 401(k) Matching Plan
  • Flexible work hours and generous Paid Time Off 
  • Paid Parental Leave
  • Pre-tax commuter benefits 
  • Life insurance and disability benefits 

PERKS:

  • Competitive pay and stock options
  • Charitable contribution matching 
  • Fully stocked kitchens
  • Catered lunches on Tuesdays and Thursdays 
  • Workout Wednesdays w/ personal trainer 
  • Bi-monthly meditation sessions 
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Engineering Manager, Jira Software
 
manager ops Feb 09
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity.

We're looking for an Engineering Manager to lead a team of developers based in the Sydney timezone. You'll be part of our growing Jira Software team, continuing our mission of making software teams more productive and better at scale. You'll also use your analytical skills to make sure we're solving the right problems, and work closely with design and product management to influence the direction of the product and plan the steps to get there.

You'll be responsible for building an effective team, empowering them to achieve their goals, and putting those goals into a broader context. Your greatest responsibility will be looking after the individuals reporting to you – mentoring and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

On your first day, we'll expect you to have:

  • Significant experience with building large scale web software in Cloud
  • Experience developing a team of developers
  • Familiarity with agile software development methodologies
  • Ability to drive technical decisions, innovation, quality, and outcomes
  • Strong organization and interpersonal skills
  • A track record of execution, risk management, and delivering results

It's great if you have:

  • Employee performance & growth management
  • Experience with large scale distributed systems and microservices
  • Experience with Continuous delivery
  • Experience balancing Ops and Development investment
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Full Stack Engineering Intern, Study Tools
Quizlet  
full stack javascript cs php machine learning ops Feb 09
Inspired by our belief that anyone can learn anything and powered by our own curiosity, we build the smartest tools we can imagine to help students learn.

Quizlet is the popular, global learning platform and app that millions of students, teachers and everyday people use to study any subject imaginable for school, work or as part of their personal interests -- including two-thirds of high school students and half of all college students in the US. Combining cognitive science and machine learning, Quizlet guides students through adaptive study activities to confidently reach their learning goals. We’re on track to become the undisputed leader in user-generated learning content and engagement, at the scale of YouTube.

To serve our global community of learners, our teams tackle lofty technical challenges and design for use cases across cultures and languages. We work hard, act like owners, and collaborate every chance we get. We’re energized by the potential to power more learners through multiple approaches and various tools.

Quizlet offers an exciting 2021 Summer Internship Program beginning June - September. Our program is an 11-week paid internship that focuses on enabling students to advance their professional preparation through work experience, professional development, and mentorship. We have a fun summer planned for you with several events and workshops. You will work on real projects, features, and updates that will contribute to Quizlet and impact our 50 million+ users.

While Quizlet is located in San Francisco, CA, and Denver CO, our internship program will be fully remote this summer.

We're looking for:
The study tools team is focused on getting the core Quizlet experience a grade of A+. We strive to be intimately familiar with the ins and outs of our product, and more importantly how our learners use it. We own the main study mode experiences and strive to make them effective at helping everyone master whatever topics they are learning. We own the main navigation and are working to make it easy to navigate to and from study materials as well as organize the content learners are working on. 
 
Specifically, we’re looking for someone who:
Loves to dive deep into understanding and empathizing with the users they are building for. We want to solve learners' actual real world problems and to do that we need a deep understanding of them.
Has a passion for quality and is excited to be responsible for software that 60M users use on a monthly basis. 
Strives to build out the interface and interactions that help our users learn, but also willing to take on challenges of scale and build out API’s that make core Quizlet work.

In this internship, you’ll:

  • Act directly with everyone on the study tools team in accomplishing our goals. Our team works in two week sprints, with kickoffs at the beginning, daily stand-ups throughout, and a retro at the end to ensure our process is working for us (and not the other way around!). Our core mission is learning, and we value that as a team, so you'll work with your manager to identify the skills you want to develop and make sure you're able to build them.

  • Specifically, as a full stack web engineering intern, you can expect an average day to include:
  • Taking on tasks and projects that improve the core Quizlet experience with close mentorship from other engineers on the team.
  • Creating pull requests, working through our review process and safely deploying your changes to production. 
  • Working with PM/design/data/marketing/user ops to understand our users problems so that we can continue to build the right solutions for them
  • Plenty of opportunities to learn through mentorship, lunch & learns, and by diving deep on topics you are curious about

At a minimum, We’d like you to have:

  • Have a solid foundation in CS fundamentals, data structures and algorithms
  • Have strong experience coding in one of Javascript, PHP, and Java
  • Experience working with server-side MVC web frameworks and REST APIs
  • Excitement about the impact your work could have on the lives of students around the world

It’s Preferred if you have:

  • Deep Experience working with modern JavaScript libraries and tooling — for example, we use React, TypeScript, Redux, webpack, and Prettier
  • Drive for understanding user behavior and building beautiful user experiences

Education:

  • Undergrad rising Senior
  • Major in Computer Science, Software Engineering or other related field
We hope you are excited about everything you read so far. We highly encourage you to apply for this position, even if you feel you do not meet all the requirements. Quizlet is always looking for amazing folks that believe in our mission and can contribute to our team in various ways - not merely candidates that fit a certain mold.

Quizlet's Team Culture
We are here to make education better and more accessible. We strive to improve the lives of students and teachers at every stage and in every setting. We have a bias for action, take initiative, and hustle to deliver results. We make informed decisions whenever possible but are unafraid to take calculated risks on great ideas to promote learning. We embrace challenges and see effort as the path to mastery. We’re constantly seeking opportunities to learn and we embrace curiosity. Quality matters at Quizlet, and we hold the bar high on everything we do. We sweat the details and take personal accountability and pride in anything that carries the Quizlet name. We speak up, jump in and work with each other to fix problems, and never say "that's not my job." We treat each other with honesty and respect, encourage vigorous debate, and seek critical feedback. We value diversity, humility, transparency, and collaboration as the best paths to our success — as individuals, as a team, and as a company.

Quizlet’s success as an online learning community depends on a strong commitment to diversity, equity, and inclusion. We are actively working to build a team that is representative of the diverse communities we serve, and an open, inclusive work environment where all employees can thrive. As an equal opportunity employer and a tech company committed to societal change, we welcome applicants from all backgrounds. Women, people of color, members of the LGBTQ+ community, individuals with disabilities, and veterans are strongly encouraged to apply. Come join us!
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Regional HR Manager
 
manager ops Feb 01
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

This newly created role will lead the HR Business Partner Function for EMEA, and strategically partner with Atlassians and People Leaders in our offices around the globe. A Regional HR Manager will lead core HR processes (performance management, compensation planning etc.), providing insightful analytics and recommendations, as well as partnering with other HR areas to initiate, develop and deliver the best solutions. You'll be joining the People Team at a very exciting time as we continue to grow and scale our business!

What is more, in this role you'll get to:

  • Partner with leaders to translate unique business needs and opportunities to create practical HR solutions.
  • Partner with the Global Human Resources Business Partner (HRBP), Center Of Excellence (COE) and HR Ops team to deliver on our global people strategy and operational plan.
  • Support Atlassians at your respective sites by using your communication, influencing, coaching and HR domain expertise.
  • Support company-wide HR programs and initiatives (e.g., salary review, stock renewal, workforce planning, and organizational change).
  • Build compelling and credible plans that generate opportunities for process improvement and innovative ideas.
  • Support company diversity initiatives.
  • Act as employee champion and change agent.
  • Partner with other professionals to build an engaging workplace that attracts and retains the best talent.
  • Identify targeted training opportunities for specific business needs.
  • Coordinate talent management and succession plans in partnership with HRBPs.
  • At the end of the day, we also see you measuring business impact of people practices and solutions implemented to help us build the best possible workplace we can for our outstanding Atlassians.

From a great candidate we expect:

  • Fundamental HR knowledge in order to enable and guide leaders with team members in respective sites.
  • Prior experience leading other experienced HR professionals.
  • Prior experience in coaching managers and leaders.
  • Skills to build effective relationships with leaders across different geographies.
  • Live and breathe the Atlassian values consistently.
  • Strong prioritization skills and getting things done demeanor.
  • Customer centric approach on top of mind.
  • Ability to challenge status quo while providing solutions that can be used by rest of the team, diagnose problems, to get to the root cause and make recommendations on best way forward.
  • Past experience in the implementation and delivery of corporate policies and programs related to human resources, organizational and employee development at the business level.
  • Analytical eye to translate data into impactful results to enable the team success.
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior People Ops Business Partner
ops senior finance Jan 28
Help Scout is a remote first company, with 105 employees working from 80+ cities all over the world to build helpful, human customer service tools. Our mission is to grow our world class team full of diverse, talented people that are united by an enthusiasm for great products and being helpful to others.  We’re also a Certified B Corporation!

As a People Ops Business Partner, you’ll support leadership, managers, and contributors at Help Scout in pursuit of their best work. In practice, this means partnering with managers to build high-performing teams, while also contributing to strategic initiatives that undergird our culture and values. You’ll also partner with the larger People Operations and Finance teams to work on programs like employee development strategies, compensation planning, and culture initiatives.

About the role

  • You’ll partner with managers and leadership to develop the people strategies needed to drive their business goals forward. This includes developing programs that focus on retention, engagement, recognition, and performance management. 
  • You’ll be a coach to managers, helping them through difficult conversations, performance concerns, terminations, headcount planning, and career development discussions with their direct reports. You will approach all of these discussions through a lens of diversity, equity, and inclusion.
  • You will learn about our current process for performance management and take it to the next level. This will include updating how we approach self assessments, 360 reviews, individual goal setting, and performance improvement plans. As part of this work, you will play a key role in rolling out career ladders throughout the organization.
  • You’ll collect, analyze, and identify trends in qualitative and quantitative people-related data (including engagement surveys, off-boarding and on-boarding surveys, pulse surveys, etc.) to monitor and improve organizational health, and recommend new initiatives.
  • You will develop custom team learning and development programs, as well as deploy existing training focused on culture, company best practices, and career progression.

About you

  • You have outstanding communication skills and you know how to adapt in a variety of situations and with different audiences. You can handle difficult situations/conversations with poise and professionalism and with empathy. 
  • You’re excited when you see companies prioritizing DEI initiatives. You know that D&I work is an ongoing, evolving process and feel passionately about infusing D&I into people processes. 
  • You are tech savvy and have demonstrated analytical and problem solving skills, with the ability to analyze data, understand trends and develop recommendations for action. You are comfortable with formulas and functions in Excel / Google Sheets.
  • You have broad experience in managing a variety of employee relations situations in the US and around the world. You have experience coaching first-time managers as well as more senior leaders (and you love doing it!). 
  • You have basic knowledge of US employment laws such as COBRA, ADA, FMLA and other federal and state laws. You stay up to date through social media, trainings, conferences, or ongoing education. It’s icing on the cake if you have experience with(or a desire to learn about) international employment law.
  • You believe remote teams are the future of work. It’s a bonus if you have experience working with remote teams and have some idea of what policies and training help them succeed most.
  • To ensure sufficient overlap with your teammates, we're looking for candidates that live in UTC-5(East coast US) and UTC-7(as far as San Fransisco) time zones.

Who you'll work with

  • Julie Menge is our HR Ops Lead and you’ll collaborate with her on everything from compensation, leveling, and compliance. But don’t get her started on Disney+.
  • Leah Knobler is our Director of Talent Acquisition. She is passionate about recruiting like a human and crafting a delightful candidate experience from start to finish. She's also always happy to talk about Beyoncé.
  • Help Scout Coaches- You’ll be in lockstep with the coaches you’re partnered with, gaining deep knowledge of specific values and goals that will inform how you hire and support their teams so they can make the greatest impact on the business.
Benefits
Competitive salary - Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.

Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.

Long-term/short-term disability insurance & life insurance - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).

Flexible vacation - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.

Sabbatical - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. Read about what our CEO did.

Paid parental leave, including adoption - 12 weeks of paid leave for all new parents.

401k with 1% match- via Betterment for Business (currently US only)

Personal Development stipend - Up to $1,800 per year to improve your craft

Set you up for success — we’ll get every new teammate a Mac laptop or equivalent of their choice, and provide a $1500 stipend so you can feel ready to work from home. We also cover up to $350 USD per month if you'd like to rent a co-working desk somewhere.

Complete transparency - Everyone has full access to business metrics and financial information about the company.

About Us
Help Scout is made by roughly 110 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 10,000 paying customers in 140+ countries.

Why Help Scout?
We're remote. It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are helping to write the playbook — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.

We’re passionate about diversity and inclusion. The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here's our DEI Dashboard where you can see all of our team demographic data and read about our commitment to this work.

We're committed to SMBs for the long term. Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly value being customer-centric (like us) and want a product that shares their values.

We're leaving the world better than we found it. Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through Help Scout for Good? Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.

Our commitment to you
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
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Compensation Business Partner - Engineering, Product & Design
 
ops finance Jan 21
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

It’s an exciting to join the Total Rewards team at Atlassian. We just announced our Team Anywhere vision and are looking for a hardworking, experienced and fun compensation professional to help us evolve our compensation strategy, programs, policies and processes for a truly remote workforce.

As a Compensation Business Partner supporting our Engineering, Product and Design teams you will collaborate with HR Partners, Management, and our recruiting team to provide compensation analysis and support compensation program management for the business. You will join a small yet mighty team of Compensation Business Partners to deliver outstanding support to critical functions at Atlassian. The successful candidate will partner with all stakeholders to identify and address global compensation issues and evangelize Atlassian's compensation philosophy and strategy. The ideal candidate has the ability to understand complex data, is detail oriented and laser focused, but also able to see the bigger picture. Global experience on day-to-day responsibilities.

This role will have exposure to all of the work efforts within the team. While we have to divide and conquer to get work done, we are highly collaborative and value all opinions so you will always have a seat at the table as we deliver on the initiatives on our FY21 roadmap.
If that isn’t compelling enough, we are a globally distributed team yet manage to be close-knit. Our team meetings range from a focus on compensation related topics to birthday recognition and driven games. We work hard and play hard together.

Day to day responsibilities include:

  • Collaborate with business leaders on compensation strategy and decisions
  • Conduct market analysis and insights for new and existing roles
  • Support recruiters with offer creation
  • Compile analytics for new or existing compensation programs
  • Partner with FP&A to develop annual salary budgets & manage equity pool usage
  • Coach managers on compensation decisions and communication, in partnership with HR Partners.
  • Perform analysis on the efficiency and competitiveness of comp programs, and model potential impact of alternatives
  • Support annual compensation planning activities, including data prep, auditing and reporting out on key findings
  • Build and maintain compensation documentation, and work with HR Ops and other partners to support audits, and drive process improvements
  • Develop and deliver training to People team, partners and the business

  • More about you:
  • 5+ years of forward-thinking experience in compensation, finance or consulting with an in-depth knowledge of core compensation terminology and fast-growing technology company best practices.
  • Bachelor's degree in Business, Finance, or an emphasis on Human Resources preferred
  • Excellent attention to detail, confidentiality, time management, interpersonal, communication, presentation, organization, decision-making, and planning skills.
  • Highly proficient in Excel and Google Sheets
  • Strong project management experience
  • Experience developing and rolling out scalable processes with the ability to be very detail oriented, while also aligning with big picture
  • Strong analytical and quantitative skills, and a track record for executing and auditing work
  • Ability to gain alignment and represent a common point of view across multiple partners
  • On top of current compensation and total rewards trends; creative thinker who can apply experience but also think outside of the box
  • Global compensation experience desired
  • Workday experience preferred
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Commercial Enterprise Advocate - Trello
 
cloud ops Jan 20
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian is revolutionizing the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 140,000 customers worldwide, and the Enterprise Advocates help the largest of those accounts scale their investments in Atlassian.
This non-traditional Inside Sales role is based in our Austin office, working on Trello Enterprise. Our Enterprise Advocates build and implement an effective sales strategy to drive adoption of Trello Enterprise to our user base. At the same time, we want our Enterprise Advocates to be a champion for their customers, providing feedback to our product and engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Product Specialists, and Marketing organization.
Enterprise Advocates are customer-focused and creative. They are able to think strategically and effectively organize resources to meet the needs of our customers. You need to have an understanding of the Enterprise Sales process & be able to help us apply what could work to the Atlassian sales model.

More about you
We are looking for a self-motivated, proactive, organized, and self-sufficient team-player to join our team. You are customer-focused, creative, an effective communicator in both written and verbal forms, and analytical by nature. Although experience in software sales is not mandatory, you must have a strong affinity of our marketplace.
You love working in a fast-paced environment, take the initiative to get stuff done or try something new, and love sharing your findings with your team to ensure we all benefit from your knowledge. You have lots of energy, along with a positive attitude, and exhibit the ability to adjust on the fly as things change.

Minimum Required Experience:

  • 3 or more years of sales experience in a business-to-business sales environment
  • Experience managing key customer relationships and closing strategic sales opportunities
  • Experience utilizing a CRM to manage individual key performance metrics
  • Skills in managing a high volume of leads and opportunities of various sources and sizes
  • Experience building and managing a pipeline and delivering accurate forecasts
  • Ability to execute and optimize sales processes
  • Proven experience working within both startup and mature corporate environments
  • Proven track record of meeting or exceeding performance targets
  • Proven ability to make a positive impact outside of individual role

Preferred Additional Experience:

  • Experience selling to a wide variety of IT audiences
  • Solution selling to VP and C-level Executives
  • Experience working with a channel sales organization
  • Familiarity with Atlassian's suite of products
  • Experience in a "non-traditional" sales environment
  • Comprehensive understanding of Atlassian's sales model
  • Experience with both on-premise and cloud software solutions

Responsibilities Include:

  • Responsibilities center around Trello Enterprise adoption within our existing user base
  • Understand technical initiatives and business outcomes for customers who are contemplating a migration to Trello Enterprise
  • New business and expansion targets within designated accounts or territory
  • Provide Trello Enterprise demonstrations for interested users within your designated accounts
  • Develop and implement named Account or Territory plans geared at both maximizing Trello adoption and ensuring a high bar of customer success
  • Serve as main Trello point of contact
  • Coordinating with a variety of stakeholders (Marketing, Product, Customer Success) to ensure a seamless customer experience
  • Partner with Loyalty Advocate team to maximize customer health and retention
  • Funnel key customer feedback through Field Ops Insights team
  • Establish and maintain productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers
More about our team
The Enterprise Advocacy team was established in the summer of 2014 and we are working from our offices in San Francisco, Austin, New York, Boston, Sydney, and Amsterdam. We worked in sales and management roles in well-established Fortune 500 companies as well as exciting start-ups. We share a commitment to reach our numbers and ambition to make our team successful. However, above all we believe in the Atlassian values and want to use them as our compass in building out a revolutionary sales model. We are looking forward to have you join the team!

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Enterprise Advocate
 
saas cloud ops Jan 15
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian is revolutionizing the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 140,000 customers worldwide, and the Enterprise Advocates help the largest of those accounts scale their investments in Atlassian.

This Account Based Selling role would be joining our Americas team. Our Enterprise Advocates build and implement an effective sales strategy to drive adoption of select products and services to our Enterprise customer base. At the same time, we want our Enterprise Advocates to be a champion for their customers, sharing experiences and suggestions to our product and engineering teams, helping to optimize our customer experience. All of this is done in tight coordination with our Channel Partners, Product Specialists, and Marketing organization.

Enterprise Advocates are consultative, solution orientated and creative. They are able to think strategically and effectively prioritize resources to meet the needs of our customers. You need to have an understanding of the Enterprise Sales process & be able to help us apply what could work to the Atlassian sales model.

Minimum Required Experience:

  • 5 or more years of sales experience in a business-to-business sales environment
  • Experience managing key customer relationships and closing strategic sales opportunities
  • Extensive experience utilizing a CRM to achieve and correlate key performance metrics
  • Building and leading territory & strategic account plans
  • Experience leading or coordinating Account teams to drive successful customer outcomes
  • Proactively engages customers with a consultative, solution-orientated approach in discovering new opportunities
  • Proven track record of meeting or exceeding performance targets
  • Contributes to the overall team culture in a positive, impactful way

Preferred Additional Experience:

  • Experience selling SaaS to Dev/IT audiences
  • Solution selling to VP and C-level Executives
  • Experience working alongside a channel sales organization
  • Familiarity with Atlassian's suite of products
  • Experience with both on-premise and cloud software solutions

Responsibilities Include:

  • Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success
  • Maintain full Account ownership while coordinating with a variety of roles (including EDR, LA, Align, TAM, and CSM functions) to ensure a seamless customer experience
  • Work closely with colleagues in the Channel, EDR, and Loyalty teams to build and execute on effective sales strategies for designated territory or named Accounts
  • Strong interlock and engagement with Technical Account Managers to understand technical initiatives and business outcomes
  • Team up with the Loyalty Advocate team to maximize customer health and retention
  • Funnel key customer feedback through Field Ops Insights team
  • Establish and maintain productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior Mobile Engineer
 
ios senior ops Jan 12
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.


Atlassian’s mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, Trello, etc. that fit into the fabric of teamwork across different types of teams, and the processes to help every team succeed.

One of these products is Opsgenie - a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. Opsgenie centralizes alerts, notifies the right people reliably, and enables them to collaborate and take rapid action. Opsgenie also has a track record of operating at five-nines availability. This means reliability is built into our processes, systems, tools, and mindset. We live and breathe reliability.
Customers such as Looker, Whole Foods, Bitly, The Washington Post, EBSCO, Columbia University and Glassdoor use Opsgenie to modernise their incident management and response processes. ‘Downtime is not an option for Looker. Our customers rely on Looker to run their businesses. So, missing any alerts impacts all of our customers, and that's why we rely on Opsgenie.' (Graham from Looker). Opsgenie’s modern incident management processes help organisations all over the globe stream line the handoff points between Dev & Ops teams and plays an instrumental role in Atlassian’s mission.

You’ll be part of the growing Opsgenie Mobile team in our Bengaluru office. As part of this team, you will work on Opsgenie’s iOS application (Apple App Store). In the world of incident management, it is critical to have immediate access to alerts and to be able to rapidly respond to them. The iOS application is at the center of the response workflow. You will work closely with our product managers and designers, and collaborate with cross-functional teams as a part of the larger Atlassian family of Jira, Confluence, Trello, and Opsgenie products. At Atlassian, we thrive to push forward the future of mobile, so you will have the unique opportunity to work with many fellow mobile thought leaders and developer experts inside the company.

More about you:

  • 4+ years of enterprise iOS app development experience
  • 8+ years of total development experience
  • Passionate about improving user experience and delivering customer value
  • Strong understanding of iOS fundamentals, architecture components, and best practices (e.g.: MVVM pattern)
  • Experienced with Swift
  • Intimately familiar with push notifications
  • Familiar with these iOS technologies:
  • Dependency injection with swInject
  • Carthage dependency management
  • Alamofire
  • Experienced with writing testable code and working with mobile test frameworks
  • Leadership and mentoring skills

Bonus points for familiarity with these areas:

  • Sentry and iOS crash reporting tools
  • CI/CD for iOS application
  • Theming and styling including dark mode
  • SwiftUI
  • Functional reactive programming (RxSwift, ReactiveSwift, ReactiveCocoa or any other similar solution)
  • Building apps for Apple Watch
  • Today Widgets
  • Video conferencing with Twilio
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Regional HR Manager
 
manager ops Jan 08
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

This newly created role will lead the HR Business Partner Function for EMEA, and strategically partner with Atlassians and People Leaders in our offices around the globe. A Regional HR Manager will lead core HR processes (performance management, compensation planning etc.), providing insightful analytics and recommendations, as well as partnering with other HR areas to initiate, develop and deliver the best solutions. You'll be joining the People Team at a very exciting time as we continue to grow and scale our business!

What is more, in this role you'll get to:

  • Partner with leaders to translate unique business needs and opportunities to create practical HR solutions.
  • Partner with the Global Human Resources Business Partner (HRBP), Center Of Excellence (COE) and HR Ops team to deliver on our global people strategy and operational plan.
  • Support Atlassians at your respective sites by using your communication, influencing, coaching and HR domain expertise.
  • Support company-wide HR programs and initiatives (e.g., salary review, stock renewal, workforce planning, and organizational change).
  • Build compelling and credible plans that generate opportunities for process improvement and innovative ideas.
  • Support company diversity initiatives.
  • Act as employee champion and change agent.
  • Partner with other professionals to build an engaging workplace that attracts and retains the best talent.
  • Identify targeted training opportunities for specific business needs.
  • Coordinate talent management and succession plans in partnership with HRBPs.
  • At the end of the day, we also see you measuring business impact of people practices and solutions implemented to help us build the best possible workplace we can for our outstanding Atlassians.

From a great candidate we expect:

  • Fundamental HR knowledge in order to enable and guide leaders with team members in respective sites.
  • Prior experience leading other experienced HR professionals.
  • Prior experience in coaching managers and leaders.
  • Skills to build effective relationships with leaders across different geographies.
  • Live and breathe the Atlassian values consistently.
  • Strong prioritization skills and getting things done demeanor.
  • Customer centric approach on top of mind.
  • Ability to challenge status quo while providing solutions that can be used by rest of the team, diagnose problems, to get to the root cause and make recommendations on best way forward.
  • Past experience in the implementation and delivery of corporate policies and programs related to human resources, organizational and employee development at the business level.
  • Analytical eye to translate data into impactful results to enable the team success.
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Software is changing the world, and we’re at the center of it all. With a customer list that reads like a who's who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration with products like Jira Software, Confluence, Bitbucket, and Trello. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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MANAGER, TAM TEAM
 
ops devops Dec 21 2020
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.


Job summary

Atlassian Technical Account Managers guide our largest customers to create and deliver amazing value to their business with our products. TAMs are technology and process ninjas, demonstrating thought leadership to frame the customer's strategic direction, and then orchestrate the customer's team past their hurdles so they may achieve their desired outcome.  TAMs deliver value through prescriptive insights and best practices - whether the customer is establishing an Agile product delivery methodology, optimizing Developer Tools automation, creating new Collaboration communities, or enhancing IT Service management - the TAM is the customer's trusted advisor from Atlassian to accelerate the effectiveness of their teams with Atlassian's solutions.  

As the Regional Manager for the TAM team, you will be responsible for growing and managing the team and business, involved in all aspects from pre-sales to post-sales of the Service Delivery lifecycle.

This includes:

  • Working with Atlassian Solutions Partners & Enterprise Advocates to position the value of the full enterprise services relationship for our largest customers
  • Build the TAM demand pipeline - nurture prospective customers into active opportunities for the TAM engagement
  • Managing the financial and hiring aspects of the TAM service for the region
  • Staffing, On-Boarding, and Skilling up new TAM hires
  • Coaching & Mentoring TAMs in their week to week Service Delivery approach 
  • Managing quality of Service Delivery for the region
  • Defining Quarterly objectives for account and team development
  • Engaging in strategic conversations with customers' leadership to help them understand the value of standardizing across their usage of the Atlassian product portfolio
  • Collaborating with the regional team leads and Field Ops management in HQ to prioritize investments
More About You

You've had experience building a services team and owning the P&L responsibility for the group, you understand what it takes to gain mindshare around your service, and what it takes to build up delivery capability.  You have experience running joint delivery engagements with larger consulting partners or Global System Integrators.  You've thought about both building a methodology and service delivery framework, and also tactically how to cross-train the team on technical product skills.

We’d love if you have worked with large customers in a consultative or technical evangelist capacity in the software or development tools industry and strike that perfect blend of technical knowledge and business acumen. DevOps and Automation, Continuous Integration, Agile Development, Real-time Collaboration, IT Service Management - several of these areas should be strongly reflected in your experience. You may have even deployed many of these solution areas through Atlassian's products.  In addition you demonstrate a strong understanding of IT infrastructure and governance, of concepts across all layers of the OSI model, and have exposure to business critical systems management, experience with change management and technical engagement delivery.

People describe you as strong team builder, someone who can set the right direction and expectations with a team of high performing individuals, be an adept communicator across time-zones and cultures, and having the right balance of identifying new ways of building business and solving risks to current execution and scale.  Emotional intelligence is a key trait, as you will be working with decision makers across groups in large customer organizations to encourage alignment on key product adoption decisions.  You are adept at guiding customers through a framework to analyze their problems and reach actionable outcomes faster.

More About Our Team

The Atlassian Technical Account Management team is a globally distributed team of Atlassian solutions advisors who are passionate about creating customer success.  TAMs engage with enterprise organizations with some of the most complex business challenges, and help them deliver a delightful solution to their business users.  TAMs are the trusted advisor whom customers can rely on to help them get the most out of their Atlassian investment and attain their ideal solution for team collaboration.  At Atlassian, you'll have a direct impact on millions of users, fast!  You won't get frustrated with bureaucracy or slow decision making, because we encourage innovative thinking.  We don't just want to know your opinions, we want to see your ideas in action.  We hire great people and then trust them to be great.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Lifecycle Marketing Ops Manager
ops manager html css data science testing Dec 18 2020
About Imperfect

Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.

We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!

We're looking for folks who are positive, motivated, and ready to change the world. If that sounds like you, drop us a line!

About the Role

The Lifecycle Marketing Ops Manager plays an integral, cross-functional role within the Growth & Product organization. You will be responsible for the platforms and data flows that support Lifecycle Marketing strategy and execution which drive growth and retention. You will help craft, optimize and integrate new components to our lifecycle marketing tech stack that will enable sophisticated and personalized omni-channel user journeys. This position will report to the Director of Lifecycle Marketing.


Responsibilities:

  • Configure and manage platforms to support Lifecycle Marketing initiatives
  • Collaborate with Marketing, Growth and Lifecycle teams to map messaging use cases to data requirements and platform capabilities
  • Work with Business Intelligence, Data Science and Engineering teams to identify and prioritize user behaviors and attributes used to support audience segmentation & targeting, trigger automated campaigns and measure the results
  • Partner with Product and Engineering teams to build and enhance messaging capabilities
  • Optimize campaigns across all lifecycle channels to improve personalization
  • Manage vendor relationships for proper client support and needs

Skills and Qualifications:

  • 4+ years email channel experience, with hands on experience building and deploying campaigns
  • Experience leading cross-channel customer engagement platforms
  • Technical skills: Proficient in HTML, CSS and SQL
  • Ability to prioritize and manage multiple projects and timelines
  • Ability to handle and maintain cross-functional relationships (Marketing, Product, Technology, Data Science) as well as external vendors
  • Ability to think creatively and constantly test new ideas
  • Experience with multi-variate testing and measuring results


Bonus Points:

  • Experience with Iterable, Segment, Movable Ink
  • Experience in a direct to consumer subscription business
  • Push and In-app experience

About You:

  • Organized - you document your work and have sound processes for assuring high quality results
  • Planner - you can take a vision and turn it into a reality
  • Doer - you have big ideas, but also don’t mind rolling up your sleeves and executing when needed
  • Loves Data - you use data to make informed decisions and share the impact of your work
  • Aligned with our mission to eliminate food waste

  • Position is targeted for an April hire. Inquire for additional details.
How we are protecting employees from COVID-19

At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.
We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.

Individuals seeking employment at Imperfect Foods are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

How we are protecting employees from COVID-19

At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.

We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.
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Senior Backend Engineer
python django aws go amazon-s3 backend Dec 17 2020

Penn Interactive Ventures (PI) is a real-money interactive gaming company headquartered in Philadelphia. As the digital arm to Penn National Gaming (NASDAQ: PENN), the largest regional casino operator in the U.S., we are poised for fast-paced growth in the sports betting and online casino space and are looking for a Sr Backend Engineer to join our expanding Sportsbook team!

 The Senior Backend Engineer will work on a small, cross-functional team to develop the backend and various APIs for a one-of-a-kind, native sports betting experience. Candidates for this role will work with multiple client teams to build a revolutionary sportsbook from the ground up. Previous work in the gaming industry is not important but we do expect your work-product will reflect a strong technical background and a dedication to concise, scalable code.

RESPONSIBILITIES:

  • Demonstrate best-in-class programming skills to develop secure, tested, optimized, scalable code.
  • Translate business requirements into code.
  • Collaborate with designers, product managers, ops engineers, client engineers, QA engineers and various other teams and stakeholders to solve innovative problems utilizing out-of-the-box solutions.
  • Communicate clearly and effectively using Github, Slack, Google Docs, JIRA, so as to keep all stakeholders in-the-loop regarding relevant issues.
  • Interact thoughtfully and professionally with everyone including non-technical colleagues.
  • Ability to work in a highly regulated environment and develop code according to regulatory requirements

 QUALIFICATION REQUIREMENTS

  • Experience with Django/Flask/Python, or Golang.
  • Demonstrated experience building and maintaining backend systems and building and consuming APIs.
  • Experience with deploying code in Linux based environments such as Debian or Ubuntu
  • Experience with Git or other distributed version control systems.
  • Experience writing well tested code or experience with practices like TDD
  • General computing knowledge -- familiarity with the standard suite of Web Protocols (HTTP, TCP, etc.).
  • Familiar with virtualization (ex. Docker, rkt)

BONUS POINTS

  • BSc or MSc in Computer Science or another STEM field.
  • Experience administering AWS Core Services (S3, SQS, EC2, ECS, etc.).
  • Experience deploying code via Kubernetes
  • A passion for sports or betting.

Penn Interactive is committed to helping our team members live their best, healthy life. We offer unique and competitive benefits that help our employees, through a private exchange which allows our team members the ability to choose from several coverage levels and insurance carriers (both local and national carriers). Along with medical, prescription, dental, and vision coverage, there are also voluntary plans available to employees. PI also offers our employees office perks such as free catered lunches, snacks, and beverages in the office.

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Dev Ops and Software Engineer
javascript node-js cs aws azure ops Dec 07 2020

We are looking for applicants who live within the contiguous United States. H-1B candidates and recruiting firms need not respond.


About this job:

Our ideal candidate has experience with all aspects of building, testing, deploying, and releasing software.  Ideally, they have a knack for C# and/or JavaScript. As Dev Ops engineer, you will build, test, and maintain the infrastructure and tools to allow for the efficient development and release of software.


Your secondary role will be to work alongside our JavaScript/TypeScript Node developers and undertake development tasks and push code to our internally hosted continuous integration environment. You will be expected to attend virtual meetings and daily stand-ups and with internal team members and possibly with TSP clients as well. Keen attention to detail, problem-solving abilities, and a solid knowledge base are essential.


If you think this might be a good fit for your skill set and desire to work in a fast-paced collaborative environment, please contact us.  This position is available immediately.


Required Duties:

  • Design and implement build, deployment, and configuration management
  • Test implemented designs
  • Build and test automation tools for infrastructure provisioning
  • Handle code deployments in all environments
  • Document and design processes; update existing processes
  • Improve infrastructure development and application development
  • Follow all best practices and procedures as established by the company
  • Design, develop, implement, document, and troubleshoot software, web applications and integrations.
  • Develop solutions using various technologies including those sited in the required skill set section.
  • Participate in design and architecture discussions as needed.
  • Train and mentor other developers and participate in code reviews.
  • Follow established SDLC, change processes and policies.
  • Carry out other duties as assigned.

Required Skill Set:

  • Minimum 3 years’ experience with development operations
  • Minimum 5 years’ developing enterprise class solutions
  • Continuous Integration / Continuous Delivery (Azure DevOps preferred)
  • Infrastructure as code – Terraform, Pulumi, Ansible, Chef, Puppet, etc.
  • Experience with continuous integration, cloud compute, virtualization,
  • containers, .Net Core and Standard builds, source control and bug tracking
  • Containerization - Docker & Kubernetes (very highly valued skillset)
  • Enterprise Single Sign On, particularly OAuth, SAML, and Active Directory
  • Exceptional C#, TypeScript/JavaScript experience/expertise
  • NodeJS experience.
  • AWS development and deployment experience
  • Must have excellent communication skills
  • Able to multitask, prioritize, and manage time efficiently
  • Able to physically stand, bend, squat, and lift equipment up to 30 pounds or more

Pluses:

  • Mortgage Lending, Banking or Finance experience
  • Technology, Project Management Certifications and/or 4-year College Degree
  • Experience with Redis
  • Experience with RabbitMQ

Exclusions:

  • US based candidates only
  • No H-1B candidates
  • No Recruiting Firms

Equal & Opportunity:

TSP Consulting is an Equal Opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor.

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Principal Software Engineer, API/Platform
node-js express sql-server cs api cloud Dec 05 2020

We are seeking a Principal Software Engineer to help us migrate from an existing, lightweight Web API (C# .Net Core) to a new Web API (NodeJS + TypeScript) to support our web apps (Vue.js + TypeScript) and soon-to-be released mobile app. We're looking for a dynamic engineer who is no stranger to building well-designed, performant and effective APIs that support complex business rules/flows. You will start by learning from the experiences of our current team and our current offerings and become familiar with our C# .Net codebase and database architecture. You will work with the existing team to build a shared library with the types and shared business logic that exists in both front-end and back-end applications. As you improve in your understanding of our business logic, you will contribute your API experience and help architect and support more features to our existing SPA and mobile application. You will leverage your experience to establish best practices for Platform/API development and drive our team and codebase to a higher level. 

Our Principal Engineers not only help lead, collaborate, and develop their own career, but are also hungry to assist others in the development of theirs as well. You’ll have the chance to set the tone of the platform you’ll be working on.

What You’ll Do

  • Drive back end architectural decisions to develop a maintainable and reliable set of edge applications
  • Collaborate with other teams to build shared microservices that can serve many applications and scale independently
  • Enable our product team to tap into our valuable data sources and build incredible features for our customers
  • Actively participate in all development projects and work together to build high quality solutions
  • Present ideas to technical staff to help shape our technical landscape
  • Provide constructive feedback on pull requests to increase code quality

Your First 90 Days

By Day 30

  • You will immerse yourself in our culture, our product and our tech stack
  • You’ll work with Product Management, QA and Cloud Ops to better understand our product offering (C# .NET and Node.js) and new web offering (Vue.js, React Native) 
  • You’ll contribute to defining a technical roadmap that takes scalability, testing and performance into account and present a gap analysis of what can potentially be done even better 
  • You’ll become a contributing member of our efficient and effective SDLC process 
  • You’ll take on development items to get your hands in our current Web and API stack

By Day 60

  • You will work with and understand the nuances of your team
  • You’ll create and help work on a backlog of technical infrastructure work as related to the platform and API identified in your First 30 Days
  • You’ll co-create a backlog of work to systematically add new features from which the entire team can pull work items from

By Day 90

  • You will help instill the discipline of effectively monitoring and creating work items from production issues
  • You will advance our tech stack by continuing to evolve the technical roadmap and future deliveries
  • You’ll play an influential role in hiring additional engineers to our growing Product Team

Who You Are

We look for engineers that share our passion for building and scaling cutting-edge applications in a fast-paced, startup environment - one that already has the benefit of over 3,000 customers and millions of dollars in revenue. We are looking for engineers who have:

  • 5+ years NodeJS development experience (Express-based frameworks)
  • 4+ years SQL Server experience
  • 3+ years C# .Net development experience
  • 2+ years experience leading a team of API/Platform engineers
  • Ability to flesh out user stories to be consumed by the rest of the team
  • Experience working in an Agile environment (e.g., Scrum, Kanban)
  • Strong interpersonal and communication skills
  • Excellent technical design, problem solving and debugging skills

Your Differentiators

  • Ability to collaborate with team members remotely
  • Prior experience with React.js or Vue.js
  • Prior experience with NestJS, TS.ed, etc. (any TS based framework)
  • Prior experience with TypeORM, Sequelize, or custom ORM development.
  • Catalyst-mindset (i.e., ability to tangibly see the future and influence the people and tech stack that you work with)
  • Bachelor’s in Computer Science

Our Values

  • We are a Team. Employees, customers, and partners working together.
  • We are Customer-Focused. Customers are the heart of everything we do.
  • We are Driven. Seeking exceptional outcomes.
  • We Own our Success. Every employee has a stake in our company.
  • We do the right thing and have fun in the process.

Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.

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Senior HRBP
Nava  
senior ops Nov 23 2020
Nava is at the forefront of reimagining how our government serves its people, and we’re looking for an HR People Partner to help our projects achieve their mission and operate on a day to day basis so we can execute the government work in a more efficient way.

As the first HRBP hire, this role will have a major impact on team support and efficiency, developing best practices for our organization and leading the implementation of People Ops strategies. You'll partner directly with our Delivery Orgs (Engineering, Creative, Program Management) to support the teams and be a strategic HR Partner. 

You'll have the opportunity to be an integral part of supporting a distributed team by championing improvements to the project environment and culture and contributing to overall project operations. You'll set high standards for excellence and follow-through, and incorporate feedback and input from the wider team.

Role & Responsibilities

  • Advise Delivery Leadership, managers, and stakeholders on people and organizational strategies and programs.
  • Coach and develop Navanauts at all levels within the organization, from staff through senior leaders
  • Assist leaders in providing employees with development opportunities that align with current and future business needs
  • Proactively identify opportunities to enhance the employee experience and partner with management to develop and implement innovative and sustainable solutions
  • Approach people matters with a keen awareness of risk and impeccable judgment; help build and apply HR policies and manage employee relations issues.
  • Act as a thought partner for new initiatives as Nava grows, aligning Navaroo experience and business priorities

Skills & Attributes

  • Proven success in an HRBP role at a tech company; preference for experience in professional services or civic tech
  • Ability to thrive in a fast-paced environment with ever-changing priorities.
  • Excellent relationship building, coaching, and problem solving skills.
  • Strong competency within the HR function: succession planning, org design, coaching, recognition programs, talent management, communications, and change management
  • Empathetic and understanding to employee needs as we take on challenging work with our government partners
  • Highly resourceful, reliable, and detail-oriented 
  • Experience in Diversity, Equity and Inclusion programs highly desired
We're a small team working to radically improve our government, so everyone that joins us has a direct impact on the direction and success of Nava. We are stewards – we hold a deep responsibility towards the systems that we work with. We are a community – we value collaboration both within our teams and with the many hardworking people within government. We offer generous benefits and equity.

We care deeply about diversity and inclusion at Nava. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States.
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People Programs Specialist
ops Nov 20 2020
Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital and Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, and Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

ABOUT THE ROLE:

In scaling up the people practices and operations to keep pace with the astronomical growth at Confluent, a unique opportunity exists for an experienced and passionate People Programs Lead. This role is part of the Strategic People Programs and Analytics team, which is responsible for leading cross-functional People projects and initiatives for the enhancement of both operational efficiencies and employee experience throughout the employee lifecycle. This is a fast-paced role where each day will be different from the next and will offer diverse and interesting challenges. You will partner closely with cross-functional teams and People Business Partners on global strategy and implementation of People initiatives and projects. 

This position is an individual contributor role and reports directly to our People Analytics and Program Manager

RESPONSIBILITIES

  • Project Management - Lead cross-functional and often time sensitive strategic initiatives and projects for the enhancement of both operational efficiencies and employee experience through the employee lifecycle. Ensure project roles and responsibilities are clear, ensure alignment across all contributors, and on-time, on-budget project delivery.
  • Project Dashboard & Tools - Leverage project management technology/tools to determine project priority and feasibility and resource allocation. 
  • Program Design & Evaluation - Design, build, implement and mature employee-centric People Programs such as career development and employee engagement surveys. Strive to ensure employees feel heard and are given the resources and support they need to grow and thrive. Collect and analyze qualitative and quantitative data to determine programs’ effectiveness.
  • Change Management - Lead change management to ensure new programs and processes land well with Confluent employees and the People team. Own and deliver user-friendly training and job-aid resources on new programs and processes.
  • Partnership - Build strong partnership with the People Operations, People Business Partners, IT and Corporate Communications teams by facilitating communication, coordination, planning, and execution across partners. 
  • Communication - Prepare project correspondence and presentations, as needed, for status reports, executive updates, meetings, annual planning, etc.

MINIMUM QUALIFICATIONS

  • Bachelors' degree in areas such as Human Resources, Business Administration, or equivalent experience. 
  • 5+ years of Overall People Ops or HR experience, including 2+ years of Project Management experience in implementing, building and deploying HR projects
  • Strong experience in project management technology/tools 
  • Customer oriented and strong communicator with demonstrated experience influencing and collaborating cross-functionally
  • High attention to detail and skilled in organizing resources and establishing priorities

PREFERRED QUALIFICATIONS

  • PMP or Other project management certificate
  • Experience in quantitative analysis to convey a data-driven story to technical and non-technical audiences around business insights 
  • Ability to work in a fast moving and changing environment with excellent organization and follow-through skills
  • Experience with Confluence and Workday
  • Process improvement experience
  • Ability to handle multiple concurrent tasks with varying degrees of complexity and priority for a global organization
#LI-MT1

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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Senior People Programs Specialist
senior ops Nov 20 2020
Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital and Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, and Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

ABOUT THE ROLE:

In scaling up the people practices and operations to keep pace with the astronomical growth at Confluent, a unique opportunity exists for an experienced and passionate People Programs Lead. This role is part of the Strategic People Programs and Analytics team, which is responsible for leading cross-functional People projects and initiatives for the enhancement of both operational efficiencies and employee experience throughout the employee lifecycle. This is a fast-paced role where each day will be different from the next and will offer diverse and interesting challenges. You will partner closely with cross-functional teams and People Business Partners on global strategy and implementation of People initiatives and projects. 

This position is an individual contributor role and reports directly to our People Analytics and Program Manager

RESPONSIBILITIES

  • Project Management - Lead cross-functional and often time sensitive strategic initiatives and projects for the enhancement of both operational efficiencies and employee experience through the employee lifecycle. Ensure project roles and responsibilities are clear, ensure alignment across all contributors, and on-time, on-budget project delivery.
  • Project Dashboard & Tools - Leverage project management technology/tools to determine project priority and feasibility and resource allocation. 
  • Program Design & Evaluation - Design, build, implement and mature employee-centric People Programs such as career development and employee engagement surveys. Strive to ensure employees feel heard and are given the resources and support they need to grow and thrive. Collect and analyze qualitative and quantitative data to determine programs’ effectiveness.
  • Change Management - Lead change management to ensure new programs and processes land well with Confluent employees and the People team. Own and deliver user-friendly training and job-aid resources on new programs and processes.
  • Partnership - Build strong partnership with the People Operations, People Business Partners, IT and Corporate Communications teams by facilitating communication, coordination, planning, and execution across partners. 
  • Communication - Prepare project correspondence and presentations, as needed, for status reports, executive updates, meetings, annual planning, etc.

MINIMUM QUALIFICATIONS

  • Bachelors' degree in areas such as Human Resources, Business Administration, or equivalent experience. 
  • 5+ years of Overall People Ops or HR experience, including 2+ years of Project Management experience in implementing, building and deploying HR projects
  • Strong experience in project management technology/tools 
  • Customer oriented and strong communicator with demonstrated experience influencing and collaborating cross-functionally
  • High attention to detail and skilled in organizing resources and establishing priorities

PREFERRED QUALIFICATIONS

  • PMP or Other project management certificate
  • Experience in quantitative analysis to convey a data-driven story to technical and non-technical audiences around business insights 
  • Ability to work in a fast moving and changing environment with excellent organization and follow-through skills
  • Experience with Confluence and Workday
  • Process improvement experience
  • Ability to handle multiple concurrent tasks with varying degrees of complexity and priority for a global organization
#LI-MT1

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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People Operations Generalist
ops Nov 19 2020
Protocol Labs is seeking a mission-oriented, tenacious and highly creative People Operations Generalist.

What You'll Do:
Oversee and administer our global benefits programs 
Manage open enrollment
Assist in semi-annual performance review cycles
Advise and provide coaching to managers on employee relations, systems implementation, compensation, performance management, People Ops policies and other related topics
Identify and recommend continuous improvements to People Ops programs and processes to drive efficiencies and enhance the employee experience
Assist in development and implementation of People Ops policies
Help administer company wide engagement surveys
Gather and analyze data with useful People Ops metrics, like time to hire and employee turnover rates
Ensure compliance with labor regulations
Promote People Ops programs to create an efficient and conflict-free workplace

Requirements:
BA/BS degree
5+ years of People Operations/HR experience. Preferably in the tech industry
3+ years of experience with coaching at the manager level, including in-depth performance management
Analytical and data management skills, with the ability to translate data into action plans
Strong Excel skills and familiarity with Google office suite
Excellent communication and consultative skills; the ability to translate data for different audiences
Thrive in a collaborative team environment, and possess the ability to build and maintain successful relationships with all levels of the organization, achieve credibility, and have the ability to influence outcomes
Excellent attention to detail and accuracy with your own work and reviewing the work of others
In-depth understanding of local, state, and federal requirements across multiples states and countries
Demonstrated discretion and sound judgment handling sensitive and confidential data
Demonstrated project management skills and ability to drive programs and execute on projects independently and resourcefully

Bonus Points If You:
Have experience supporting remote and distributed teams

What’s it like to work at Protocol Labs?
Protocol Labs mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.

As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.

We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.
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Sales Strategy Manager
manager ops healthcare Nov 18 2020
Company Description
Hyperscience is a technology company blazing a new path in enterprise automation with a reimagined approach to building and powering processes. The Hyperscience Platform is the world's first Software-Defined, Input-to-Outcome Automation platform used by top public companies and government organizations around the world to build and run mission-critical processes with ease and speed.

Hyperscience helps enterprises quickly build and roll out new business processes with built-in automations, reduce manual errors, increase high- and low-skilled employee productivity, and eliminate the need for costly transformation. Hyperscience’s Intelligent Document Processing solution has been implemented at some of the world's leading financial services, insurance, healthcare and government organizations, including TD Ameritrade, QBE Insurance Group Limited and Voya Financial, helping them lower costs, reduce error rates by 67% and increase employee capacity by 10x.

Since its founding in 2014, Hyperscience has grown to more than 150 employees with offices in New York City, Sofia, Bulgaria, and London, UK, and has consistently been recognized as one of the best places to work, with a collaborative and innovative culture and best-in-class benefits.

Job Description
Hyperscience is hiring for our growing Revenue Operations team. Reporting to the Sales Operations Director, the Sales Strategy Manager will be the project lead for a variety of GTM projects aimed at enhancing our revenue operations infrastructure and supporting better pipeline and revenue growth. These projects will include TAM and Target Account analysis and expansion planning, pipeline and forecasting improvement initiatives, Business Case development support for select prospects, Executive Buying Committee management and execution, and more. This role will work with stakeholders across the GTM organization, and the company as a whole. A great opportunity for a strategic thinker interested in a variety of challenges. 

Responsibilities

  • Responsible for a variety of ad hoc and ongoing projects, including but not limited to:
  • Working with product marketing to build out our TAM and Target Account List, and working with Sales Leadership to define, plan and allocate account assignments for our growing team
  • Collaborating with Rev Ops and Sales Leadership on developing and implementing a best in-class sales pipeline and forecast process
  • Developing detailed business cases for select prospects, in collaboration with Sales and Solutions Engineers
  • Managing and implementing Executive Buying Committees for select prospects
  • Collaborating with Enablement on driving adoption of best practices and internal solutions
  • Working cross functionally to come up with plans to address pipeline or revenue shortfalls
  • Working with Rev Ops to identify other gaps and opportunities within the business, and taking on new projects as needed

Qualifications

  • 4+ years of experience working on Sales strategy and/or operations within a software company, fast-paced startup environment, or relevant business consulting experience 
  • Deep knowledge of forecast and pipeline methodology, sales strategy, TAM analysis, ROI concepts, and other applicable GTM frameworks
  • Experience with Salesforce, Advanced Excel functions, and Google Suite required
  • Strong Math, Analytical, Research and Interpersonal skills 
  • Experience with Clari and other sales software a plus
  • Experience working with Sales teams and leadership, and Product Marketing a plus
  • Knowledge of ML, AI, RPA, and adjacent spaces is a plus

Benefits & Perks

  • Top notch healthcare for you and your family
  • 30 days of paid leave annually to help nurture work-life symbiosis
  • A 100% 401(k) match for up to 6% of your annual salary
  • Stock Options
  • Paid gym membership
  • Pre-tax transportation and commuter benefits
  • 6 month parental leave (or double salary to pay for your partner's unpaid leave)
  • Free travel for any person accompanying a breastfeeding mother and her baby on a business trip
  • A child care and education stipend up to $3,000 per month, per child, under the age of 21 for a maximum of $6,000 per month total
  • Daily catered lunch, snacks, and drinks
  • Budget to attend conferences, train, and further your education
  • Relocation assistance
We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Revenue Analytics Manager
manager saas ops finance healthcare Nov 18 2020
Company Description
Hyperscience is a technology company blazing a new path in enterprise automation with a reimagined approach to building and powering processes. The Hyperscience Platform is the world's first Software-Defined, Input-to-Outcome Automation platform used by top public companies and government organizations around the world to build and run mission-critical processes with ease and speed.

Hyperscience helps enterprises quickly build and roll out new business processes with built-in automations, reduce manual errors, increase high- and low-skilled employee productivity, and eliminate the need for costly transformation. Hyperscience’s Intelligent Document Processing solution has been implemented at some of the world's leading financial services, insurance, healthcare and government organizations, including TD Ameritrade, QBE Insurance Group Limited and Voya Financial, helping them lower costs, reduce error rates by 67% and increase employee capacity by 10x.

Since its founding in 2014, Hyperscience has grown to more than 150 employees with offices in New York City, Sofia, Bulgaria, and London, UK, and has consistently been recognized as one of the best places to work, with a collaborative and innovative culture and best-in-class benefits.

Job Description
Hyperscience is hiring for our growing Revenue Operations team. Reporting to the Sales Operations Director, the Revenue Analytics Manager will organize CRM and business intelligence data, provide and maintain reporting and dashboards on pipeline trends, team performance and GTM team KPIs. You will provide regular reporting to sales management, as well as contribute to Board and Executive level reporting. You will work with Sales and Rev Ops Leadership on revenue forecasting and identifying pipeline and performance trends. You will work with Finance, Marketing, and Leadership on ensuring our GTM reporting is aligned with the rest of the company.

Responsibilities

  • Create and maintain reports and dashboards for regular reporting to sales leadership, as well as self-serve reports for leadership to utilize.
  • Work with Sales Operations to organize and maintain CRM hygiene to support accurate reporting
  • Provide reporting for Board meetings, monthly company KPIs, and other cross-functional metrics as needed
  • Work with Marketing Ops on Attribution reporting
  • Proactively identify and report on pipeline and performance trends for sales leadership 
  • Work with Sales and Rev Ops leadership to improve sales forecasting and Sales KPI metrics tracking and reporting
  • Work with Finance and leadership to ensure reporting and data are consistent across our CRM, Billing, and other Business Intelligence systems. 
  • Establish a BI tool for data organization and visualization across multiple tools
  • Provide ad hoc reporting to support other Sales and Rev Ops initiatives as needed

Qualifications

  • 4+ years of experience building analytics and reporting infrastructure, including dashboards and a broad spectrum of pipeline and revenue reporting, ideally in a fast-paced startup or software company environment 
  • Deep knowledge of sales, SAAS, and business metrics and reporting best practices 
  • Experience with Salesforce and Excel/GSheets required
  • Experience implementing a BI tool (Tableau, Domo, Looker, Periscope, etc.) a plus
  • Knowledge of Clari, Zuora, Marketo all a plus

Benefits & Perks

  • Top notch healthcare for you and your family
  • 30 days of paid leave annually to help nurture work-life symbiosis
  • A 100% 401(k) match for up to 6% of your annual salary
  • Stock Options
  • Paid gym membership
  • Pre-tax transportation and commuter benefits
  • 6 month parental leave (or double salary to pay for your partner's unpaid leave)
  • Free travel for any person accompanying a breastfeeding mother and her baby on a business trip
  • A child care and education stipend up to $3,000 per month, per child, under the age of 21 for a maximum of $6,000 per month total
  • Daily catered lunch, snacks, and drinks
  • Budget to attend conferences, train, and further your education
  • Relocation assistance
We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Senior Engineer - Software Engineering
senior python docker cloud ops full stack Nov 17 2020

About Activated Insights:

Activated Insights’ technology helps senior care providers close the feedback loop with their employees and the seniors that they serve so they can make better decisions and provide better care. Today, our survey and analytics platform supports the voices of over half a million employees, seniors, and family members at over 4,000 locations. Now during the pandemic, we’re helping senior care providers understand their employees’ and their seniors' needs as they face unprecedented challenges.

We’re a close-knit remote team that cares about working hard to do good in the world, while also making sure that we can all live balanced lives. As our user base grows, we’re looking for an experienced engineer to join our team to help scale our platform and expand our product offerings. We’re using data to transform the aging experience of our parents, our grandparents, our loved ones - and ultimately, for ourselves. Come join us!

About the role:

We are seeking a self-motivated, experienced senior software engineer to serve as a technical lead on our remote engineering team. This is an opportunity for someone who wants to be part of a small, hardworking team where everyone is invested and cares about doing well, by doing good. You’ll spend 80% of your time working hands on to build new features and products, 10% using your past experience to help scale our codebase as our user base grows, and 10% providing technical mentoring to engineers on our team.

About the team:

You’ll be joining a small, but mighty remote engineering team based in the US and in Europe. We have a flat structure and do continuous deployment where each engineer deploys their own work to production at any time and is responsible for what they deploy. While we move quickly and focus on outcomes, we’re invested in PR review as a process and care about quality and standards. Our core stack includes Python, Django, Graphql, React, Typescript, Postgres, Google Cloud Platform, Kubernetes, and Drone.

As a Senior Lead Engineer you will:

  • Be in the code building new features and fixing issues.
  • Own the strategy for scaling our code base as our user base grows.
  • Do PR reviews and give constructive feedback to other engineers on the team.
  • Help problem solve and figure out solutions when teammates are stuck.
  • Drive short and medium term engineering strategy and planning.
  • Support teammates as they architect new products and features.
  • Attend daily standups and ad hoc meetings like design reviews.
  • Collaborate closely with other engineers, product, and design.
  • Assist with medium and long term product planning.
  • Serve as a technical mentor and source of support for your team members.

You should have:

  • 6+ years of full stack experience on production web apps using web frameworks (Django, Rails, etc.)
  • 4+ years experience using Python and Django
  • Scaled software to support 10,000s daily active users and a database with 10s of millions of records.
  • Experience using React (in the past 2-3 years), bonus points if you have experience with Typescript.
  • Experience with CI/CD tools like Helm or Drone.
  • Hands-on dev ops experience at an early or medium stage startup, bonus points if you have experience with Kubernetes, Docker, and GCP.
  • Ability to balance focusing on output and meeting business needs with maintaining code quality.
  • Interest in providing technical mentorship to a team of motivated peers.
  • Passionate about software development, you do this because you love it.
  • You love the small team startup environment and working hard and fast to have a big personal impact.
  • Thrive when working remotely.
  • Based in the US or Europe - can work hours overlapping with 9-3 pm EST

In addition to “doing well by doing good”, we offer:

  • Pay: Competitive salaries + stock.
  • Stock options: Ownership in a fast-growing company.
  • 401k: We care about your ability to save for your future.
  • Time Off: Flexible vacation policy to encourage you to take care of your whole self.
  • Remote-First: Choose when and where you work best, just make sure you overlap with your teammates.
  • Healthcare: Competitive medical, dental, and vision policies.
  • Goodies: $2,000 towards hardware and software you need to get the job done.
  • Great team: Working with fun, hardworking, nice people who are committed to making a difference!
  • ...And much more!

We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. As a women-founded company we’re committed to building a diverse team because we know it’s not just good business sense, but the right thing to do.

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Business Development Manager - Cloud Alliances, APAC
Dataiku  
cloud manager c data science aws ops Nov 09 2020
Dataiku allows enterprises to create value with their data in a human-centered way while breaking down silos and encouraging collaboration. One of the most unique characteristics of our product, Data Science Studio (DSS), is the breadth of its scope and the fact that it caters both to technical and non-technical users. Through DSS, we aim to empower people through data and democratize data science.

We are looking for a seasoned, collaborative “go getter” to develop and scale our cloud Alliance  business in APAC. Our ideal candidate has a background growing major accounts and new product business, closing enterprise cloud deals and collaborating with complex partner ecosystems some key “traits”  we are looking for:

- Customer driven with a passion helping customers solve problems 
- Always learning, able to adapt and go
- Disciplined, focused, and results driven, comfortable operating  with ambiguity, change and at fast pace.
- Established relationships with sales teams and leaders at Microsoft/AWS/GCP
- Established relationships with partners and technical leads large consulting organizations (PwC, Deloitte, etc)
- Ability and comfort level working with, presenting to and negotiating with C level and executive management

What You'll Do

  • Working as a field facing member of Dataiku’s Tech Alliance team leveraging  best practices from the field and working across Product, Marketing, and sales  to define, refine and influence our joint value proposition, integration roadmap and competitive positioning in the market.
  • Ensuring alignment between Dataiku and our cloud partners’ services, technical solutions, vertical focus, expertise, licensing models, and compensation models to maximize growth.
  • Build trusted executive relationships with sales leadership of our key cloud partners in the Americas
  • Proactively promote the joint value and position of Dataiku with our Cloud and partners’ sales teams 
  • Creating  new opportunities  with our partners’ sales and pre-sales teams
  • Managing strategic deals from prospecting to close with Dataiku and partner sales teams
  • Collaborating with Dataiku Sales, Sales Ops and Marketing to develop co-selling motions
  • Train cloud partner sellers (and their partners) how to jointly position Dataiku, sell with Dataiku sales teams

Who You Are

  • Senior level 7-10+ years of experience in enterprise sales at a leading technology company.
  • Min 2 years in selling role at, with or to  AWS/Microsoft/GCP or with a major cloud partner.
  • Background selling a new product into new and existing accounts with rapidly growing vendor in data or applications.
  • Proven track record and experience closing $M++ deals with direct, partner and ISV sales teams
  • Experience driving new business at /with Microsoft/AWS/GCP
  • Willingness and ability to travel up to 50% in region
To fulfill its mission, Dataiku is growing fast! In 2019, we achieved unicorn status, went from 200 to 400 people and opened new offices across the globe. Spanning from Sydney to Frankfurt, Denver to London, geography doesn’t stop Dataikers from working closely together and sharing experiences. Collaboration is key within our product and culture. We strive to create a sense of belonging and community while fostering diverse thinking by encouraging cross-team, cross-office interactions like our annual company offsite or Paris onboarding. Fly over to Twitter, LinkedIn, and Instagram to read stories about our culture, people, and success. 

Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment.
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Senior Front-end Developer
Insider  
javascript vue-js vue frontend vuex senior Nov 04 2020

Requirements:

      • 4+ years experience as a Front-end Developer,
      • Experience with HTML5, CSS3, Javascript, Vue.js
      • Experience with modern Front End Dev Ops (NPM, WebPack, Gulp, Browserify, Babel, etc),
      • Experience with Sass or other compiled CSS languages,
      • Experience in responsive web design,
      • Develop and test across multiple browsers, platforms, and devices, including smartphones and tablets,
      • Proficient understanding of cross-browser compatibility issues and ways to work around them,
      • Stay up-to-date on emerging technologies,
      • Good knowledge of version control systems e.g. Git,
      • Experience in optimizing for page performance,
      • Ability to write clean and semantical front-end code,
      • Self-motivated; independent, organized and proactive; highly responsive, flexible, and adaptable when working across multiple teams,
      • Should be open for developing and learning new technologies.
      • Living outside of stanbul and Ankara; candidates who live in these cities will be considered for on-site positions

Bonuses(as a plus):
    • Experience with MongoDB,
    • Experience with AWS (deploy and monitoring of app).
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People Operations Coordinator
ops Oct 30 2020
The People Ops Coordinator will be the operational and administrative backbone of the People team, helping to manage the seamless operations supporting all of our greater Babylist team. You will own the onboarding operations, helping welcome new team members and providing structure so they can ramp and acclimate. You’ll support the accuracy of our People data and work with our recruiting team to facilitate a flawless recruiting experience for all Babylist candidates. 

We’re looking for somebody who has both a type-A attitude towards organization, as well as a welcoming and approachable disposition. Somebody who has experience managing and synthesizing complexity, is flexible in the face of change, knows how to self organize and likes to have a laugh. 

The career path for this role could develop a number of different directions; into recruiting, into a generalist role, towards the business partner track, or a program manager for our people programs as we grow.

What You'll Do - People Operations

  • Run the operations of our onboarding program including partnering with managers to ensure a welcoming and seamless onboarding experience, equipment provisioning, program presentations and manage onboarding to all systems
  • Maintain and manage the People team tech stack, coordinating with Payroll and Benefits
  • Create, own, and maintain the People team knowledge base
  • Partner with teams across the organization to coordinate all types of events (remote and eventually onsite)

What You'll Do - Recruiting

  • Facilitate an exemplary candidate experience 
  • Recruiting coordination, including interview scheduling and remote interviewing coordination
  • Maintain the data integrity of our applicant tracking system, including responsiveness to 100% of candidates who apply to Babylist
  • When we return to the office, manage interview onsites

Who You Are

  • Detail-oriented and organized
  • Proactive and self-starting 
  • Comfortable operating with limited oversight and in ambiguity 
  • Understand and appreciate all types of people
  • Protective of the employee experience

What You've Done

  • 2+ years of experience in a professional setting
  • Experience with Google suite, Slack, an ATS (Lever or Greenhouse), and HRIS a bonus
  • Successfully worked with multiple teams remotely also a plus
About Babylist

At Babylist, we help expecting parents get exactly what they need for the arrival of their new baby. We have a large and rapidly growing user base of passionate parents-to-be who are making important purchasing decisions for one of the biggest events in their lives, which is both exciting and overwhelming. Our core product is our universal baby registry. Currently one in two first-time expecting families in the United States actually create a baby registry at Babylist.com. In 2019, over $400 million worth of gifts were purchased off of Babylist registries.

Why You Will Love Working at Babylist:

 • We get stuff done
 • We have a real impact on people’s lives
 • We're passionate about our users and we genuinely appreciate them
 • We work at a sustainable pace for long-term success (yes, we’re profitable)
 • We are growing and have meaningful opportunities for career advancement
 • We’re a technological and data-driven business
 • We believe in autonomy and reward taking initiative
 • We have experienced leadership that is always open to new ideas

Benefits:

 • Competitive pay
 • Competitive health benefits including company-funded medical, dental, and vision
 • 401(k), FSA plans, and disability insurance
 • Flexible, paid parental leave policy
 • Flexibility to work from home and prioritize home life as we navigate the impacts of COVID-19
 • Easy access to BART and commuter assistance (when we return to the office)
 • We work at a sustainable pace; in general we don't work late or on weekends, and most employees WFH on Wednesdays

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.
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Mobile Engineering Manager
 
manager engineering manager android ops Oct 29 2020
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.


Atlassian’s mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, Bitbucket, etc. that fit into the fabric of teamwork across different types of teams, and the processes to help every team succeed.

One of these products is Opsgenie - a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. Opsgenie centralizes alerts, notifies the right people reliably, and enables them to collaborate and take rapid action. Opsgenie also has a track record of operating at five-nines availability. This means reliability is built into our processes, systems, tools, and mindset. We live and breathe reliability.
Customers such as Looker, Whole Foods, Bitly, The Washington Post, EBSCO, Columbia University and Glassdoor use Opsgenie to modernise their incident management and response processes. ‘Downtime is not an option for Looker. Our customers rely on Looker to run their businesses. So, missing any alerts impacts all of our customers, and that's why we rely on Opsgenie.' (Graham from Looker). Opsgenie’s modern incident management processes help organisations all over the globe stream line the handoff points between Dev & Ops teams and plays an instrumental role in Atlassian’s mission.

The Opsgenie team is looking to hire an Engineering Manager to lead our Mobile engineering team. This is currently a team of 4 engineers who work on all aspects of the Opsgenie mobile experiences. The team is responsible for both the Android and iOS applications (including iPhone, iPad and Apple Watch).

We are looking for an engineering leader with the following requirements:

  • People Management
  • At least 2 years of experience managing people
  • Passion for mentoring and helping people on your team grow and achieve their goals
  • Prior experience with recruiting and building a high-performance team
  • Technical
  • At least 4 years of hands-on engineering experience working on mobile apps for enterprise software (either Android or iOS)
  • Keen eye for mobile architecture and able to assist your team in making the right choices for every project
  • Leadership
  • Able to partner with Product Managers and Designers and find the pragmatic middle ground on cross-functional expectations
  • Familiar with agile software development practices
  • Ability to drive technical excellence, pushing innovation and quality
  • Strong organizational and communication skills
  • Customer Focus
  • Demonstrated passion for product and delivering value to customers
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Designer - Opsgenie
 
ops Oct 21 2020
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Do you live and breathe user experience, love solving problems, and thrive on variety? If so, we have a great opportunity for you! We are looking for a Designer in Bangalore to work on Opsgenie - a fun, hardworking, and highly-experienced team who all enjoy playing and working together as a team to define the future of IT.
OpsGenie is a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. OpsGenie centralizes alerts, notifies the right people reliably, and enables them to collaborate and take rapid action. 
Your work will directly impact tens of thousands of customers, and millions of users!
We're searching for an experienced Product Designer/UX Designer to help execute on the vision and design direction. As a part of the overall IT solution, you will work in conjunction with other designers across IT Services practices, including Service Request management and Change management.
 
As one of our Designers on Opsgenie, you will:
Work in an experienced, tight-knit team alongside a product manager and engineers to optimise the experience for how IT operations teams prepare for and respond to incidents.
Work directly with your cross-functional team to have creative autonomy & impact across the product.
Have the opportunity to work across the entire end-to-end design process, from very early stage research and ideation, to iteration and implementation, harnessing your abilities to craft key experiences using the Atlassian design system.
 
On your first day, we would love for you to have:
4+ years of professional UX/product design experience, ideally designing complex or enterprise-level software
Excitement for and experience in improving every aspect of the user-centered design process to seek sophisticated problems
Ability to apply your design skills in product, interaction, and visual design to help create and build new features
Ability to collaborate with, influence, and impact different cross-functional partners and teams across the organization
Experience with conducting and applying customer research, including design thinking, prototyping, and conceptual modeling
Ability to define projects and measures of success, test your assumptions and outcomes, and continuously incorporate feedback

Read more about Design at Atlassian here
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Developer - Customer Support Technology
 
ops Oct 19 2020
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.


Job description

The Customer Support Technology organization is a passionate team of engineers working diligently to unleash the potential of other Atlassians. We work closely with Atlassian's customer care teams to solve a variety of customer-centric problems and challenges. As a team, we build intelligent self-service support systems, analytics, and smart tools which help Atlassian effectively engage with customers.

As a developer, you will work with our multi-functional team across our entire technology stack including relational/NoSQL databases, services, user interfaces, and related build systems.

On your first day, we'll expect you to have:

  • Strong programming fundamentals
  • Ability to rapidly self-train on new technologies
  • Knowledge of web-based applications and architecture
  • Experience performing platform integrations using existing REST APIs
  • Passion for solving complex problems
  • A love for working collaboratively on a team with varied strengths spread across different timezones
  • You have a solid working experience in Java
  • React / Redux proficiency
  • You have at least 3 years of work experience in developing and designing software

It's great but not required if you know:

  • NodeJS
  • Spring Boot
  • AWS Ecosystem
  • operations and incident management - you know how to handle daily software ops work and you are not afraid of handling incidents from time to time
More about our team

We are a growing team of developers, product managers, and designers of all levels of experience. We are, above all else, driven innovators. As standard for Atlassian, we offer 20% innovation time to tackle problems that matter the most to you. We count the reigning ping-pong champion among our numbers.
Customer Support Technology is directly involved in multiple initiatives to change the way Atlassian does business. We have the exciting opportunity to be part of transforming the company and invite you to join us on our journey.

More about your role

You will be part of the internal IT team, working directly with the business stakeholders on designing and implementing microservices that drive customer success and satisfaction. You will be there from the early requirements discussions until the deployment and maintenance of the code you and the team wrote. We all own the source code and responsibility to improve it.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Deal Desk Analyst - Austin, TX
 
ops finance Oct 12 2020
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

At Atlassian, we are on a mission to reinvent B2B selling. We know that classic high-pressure B2B sales tactics don't work anymore. We have built a billion dollar, fast-growing business without any of those tactics, based on high-quality products, free trials and an intense focus on customer satisfaction. Those happy Customers convert to paying Customers, creating a prolific "Flywheel" that has delivered 120,000+ customers to date. We believe that there is an opportunity to more pro-actively engage with our customers through "Smart Touch" - specific, value-added outbound engagements that will lead to higher conversions and incremental bookings throughout the Customer lifecycle.

The Deal Desk Analyst will play an important role in supporting the “high touch” sales motions that complement the flywheel. This position will support the deal process for our complex transactions (Enterprise License Agreements (ELAs), MSAs, and M&A deals) from contracting to booking. In this role, you will strategically partner with our Field Operation teams, Legal, Finance, Partners and Customers to structure proposals, quotes, and contracts in support of our high touch sales motion.

Some of your responsibilities:

  • Own the end to end Quote-to-Cash process from quoting to contracting, provisioning and invoicing for all Atlassian products including M&A products.
  • Partner with cross-functional teams including Revenue Accounting and Legal to review or address revenue recognition concerns for non-standard negotiated deals.
  • Perform month-end and quarter-end Deal Desk closing activities across all Atlassian entities to ensure completeness and accuracy of contract packages.
  • Work closely with Accounts Receivable and Billing team to ensure timely handover of invoice creations and review of credit worthiness.
  • Responsible for creating sales orders in ERP/Billing system and be comfortable with the Order Management aspect of the role.
  • Develop a strong understanding of all Atlassian entities business model and product offerings.
  • Serve as the point of contact and subject matter expert on Atlassian business, operation, and revenue policies for ad hoc troubleshooting of deal issues.
  • Generate and manage approval workflows for contracts as requested by the Field Sales team.
  • Identify and support process improvement efforts to streamline current procedures.

Skills & Requirements:

  • BS/BA in Business, Finance/Accounting, Economics, or a related discipline
  • Minimum 3+ years of experience in Sales Ops, Deal Desk, Order Management and/or Finance Ops
  • Experience with Direct and Channel sales ecosystems
  • Strong sense of urgency and ability to multi-task to tackle large volume of deal requests.
  • Understanding of software revenue recognition standards
  • Salesforce and NetSuite experience
  • Docusign experience
  • Panda Docs, SpringCM, or similar Contract Management tools experience a plus
  • Highly proficient in Excel
  • Good communication skills
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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