Remote ops Jobs

Last Week

Compensation Business Partner - Engineering, Product & Design
 
ops finance Jan 21
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

It’s an exciting to join the Total Rewards team at Atlassian. We just announced our Team Anywhere vision and are looking for a hardworking, experienced and fun compensation professional to help us evolve our compensation strategy, programs, policies and processes for a truly remote workforce.

As a Compensation Business Partner supporting our Engineering, Product and Design teams you will collaborate with HR Partners, Management, and our recruiting team to provide compensation analysis and support compensation program management for the business. You will join a small yet mighty team of Compensation Business Partners to deliver outstanding support to critical functions at Atlassian. The successful candidate will partner with all stakeholders to identify and address global compensation issues and evangelize Atlassian's compensation philosophy and strategy. The ideal candidate has the ability to understand complex data, is detail oriented and laser focused, but also able to see the bigger picture. Global experience on day-to-day responsibilities.

This role will have exposure to all of the work efforts within the team. While we have to divide and conquer to get work done, we are highly collaborative and value all opinions so you will always have a seat at the table as we deliver on the initiatives on our FY21 roadmap.
If that isn’t compelling enough, we are a globally distributed team yet manage to be close-knit. Our team meetings range from a focus on compensation related topics to birthday recognition and driven games. We work hard and play hard together.

Day to day responsibilities include:

  • Collaborate with business leaders on compensation strategy and decisions
  • Conduct market analysis and insights for new and existing roles
  • Support recruiters with offer creation
  • Compile analytics for new or existing compensation programs
  • Partner with FP&A to develop annual salary budgets & manage equity pool usage
  • Coach managers on compensation decisions and communication, in partnership with HR Partners.
  • Perform analysis on the efficiency and competitiveness of comp programs, and model potential impact of alternatives
  • Support annual compensation planning activities, including data prep, auditing and reporting out on key findings
  • Build and maintain compensation documentation, and work with HR Ops and other partners to support audits, and drive process improvements
  • Develop and deliver training to People team, partners and the business

  • More about you:
  • 5+ years of forward-thinking experience in compensation, finance or consulting with an in-depth knowledge of core compensation terminology and fast-growing technology company best practices.
  • Bachelor's degree in Business, Finance, or an emphasis on Human Resources preferred
  • Excellent attention to detail, confidentiality, time management, interpersonal, communication, presentation, organization, decision-making, and planning skills.
  • Highly proficient in Excel and Google Sheets
  • Strong project management experience
  • Experience developing and rolling out scalable processes with the ability to be very detail oriented, while also aligning with big picture
  • Strong analytical and quantitative skills, and a track record for executing and auditing work
  • Ability to gain alignment and represent a common point of view across multiple partners
  • On top of current compensation and total rewards trends; creative thinker who can apply experience but also think outside of the box
  • Global compensation experience desired
  • Workday experience preferred
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Commercial Enterprise Advocate - Trello
 
cloud ops Jan 20
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian is revolutionizing the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 140,000 customers worldwide, and the Enterprise Advocates help the largest of those accounts scale their investments in Atlassian.
This non-traditional Inside Sales role is based in our Austin office, working on Trello Enterprise. Our Enterprise Advocates build and implement an effective sales strategy to drive adoption of Trello Enterprise to our user base. At the same time, we want our Enterprise Advocates to be a champion for their customers, providing feedback to our product and engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Product Specialists, and Marketing organization.
Enterprise Advocates are customer-focused and creative. They are able to think strategically and effectively organize resources to meet the needs of our customers. You need to have an understanding of the Enterprise Sales process & be able to help us apply what could work to the Atlassian sales model.

More about you
We are looking for a self-motivated, proactive, organized, and self-sufficient team-player to join our team. You are customer-focused, creative, an effective communicator in both written and verbal forms, and analytical by nature. Although experience in software sales is not mandatory, you must have a strong affinity of our marketplace.
You love working in a fast-paced environment, take the initiative to get stuff done or try something new, and love sharing your findings with your team to ensure we all benefit from your knowledge. You have lots of energy, along with a positive attitude, and exhibit the ability to adjust on the fly as things change.

Minimum Required Experience:

  • 3 or more years of sales experience in a business-to-business sales environment
  • Experience managing key customer relationships and closing strategic sales opportunities
  • Experience utilizing a CRM to manage individual key performance metrics
  • Skills in managing a high volume of leads and opportunities of various sources and sizes
  • Experience building and managing a pipeline and delivering accurate forecasts
  • Ability to execute and optimize sales processes
  • Proven experience working within both startup and mature corporate environments
  • Proven track record of meeting or exceeding performance targets
  • Proven ability to make a positive impact outside of individual role

Preferred Additional Experience:

  • Experience selling to a wide variety of IT audiences
  • Solution selling to VP and C-level Executives
  • Experience working with a channel sales organization
  • Familiarity with Atlassian's suite of products
  • Experience in a "non-traditional" sales environment
  • Comprehensive understanding of Atlassian's sales model
  • Experience with both on-premise and cloud software solutions

Responsibilities Include:

  • Responsibilities center around Trello Enterprise adoption within our existing user base
  • Understand technical initiatives and business outcomes for customers who are contemplating a migration to Trello Enterprise
  • New business and expansion targets within designated accounts or territory
  • Provide Trello Enterprise demonstrations for interested users within your designated accounts
  • Develop and implement named Account or Territory plans geared at both maximizing Trello adoption and ensuring a high bar of customer success
  • Serve as main Trello point of contact
  • Coordinating with a variety of stakeholders (Marketing, Product, Customer Success) to ensure a seamless customer experience
  • Partner with Loyalty Advocate team to maximize customer health and retention
  • Funnel key customer feedback through Field Ops Insights team
  • Establish and maintain productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers
More about our team
The Enterprise Advocacy team was established in the summer of 2014 and we are working from our offices in San Francisco, Austin, New York, Boston, Sydney, and Amsterdam. We worked in sales and management roles in well-established Fortune 500 companies as well as exciting start-ups. We share a commitment to reach our numbers and ambition to make our team successful. However, above all we believe in the Atlassian values and want to use them as our compass in building out a revolutionary sales model. We are looking forward to have you join the team!

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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This Month

Enterprise Advocate
 
saas cloud ops Jan 15
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian is revolutionizing the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 140,000 customers worldwide, and the Enterprise Advocates help the largest of those accounts scale their investments in Atlassian.

This Account Based Selling role would be joining our Americas team. Our Enterprise Advocates build and implement an effective sales strategy to drive adoption of select products and services to our Enterprise customer base. At the same time, we want our Enterprise Advocates to be a champion for their customers, sharing experiences and suggestions to our product and engineering teams, helping to optimize our customer experience. All of this is done in tight coordination with our Channel Partners, Product Specialists, and Marketing organization.

Enterprise Advocates are consultative, solution orientated and creative. They are able to think strategically and effectively prioritize resources to meet the needs of our customers. You need to have an understanding of the Enterprise Sales process & be able to help us apply what could work to the Atlassian sales model.

Minimum Required Experience:

  • 5 or more years of sales experience in a business-to-business sales environment
  • Experience managing key customer relationships and closing strategic sales opportunities
  • Extensive experience utilizing a CRM to achieve and correlate key performance metrics
  • Building and leading territory & strategic account plans
  • Experience leading or coordinating Account teams to drive successful customer outcomes
  • Proactively engages customers with a consultative, solution-orientated approach in discovering new opportunities
  • Proven track record of meeting or exceeding performance targets
  • Contributes to the overall team culture in a positive, impactful way

Preferred Additional Experience:

  • Experience selling SaaS to Dev/IT audiences
  • Solution selling to VP and C-level Executives
  • Experience working alongside a channel sales organization
  • Familiarity with Atlassian's suite of products
  • Experience with both on-premise and cloud software solutions

Responsibilities Include:

  • Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success
  • Maintain full Account ownership while coordinating with a variety of roles (including EDR, LA, Align, TAM, and CSM functions) to ensure a seamless customer experience
  • Work closely with colleagues in the Channel, EDR, and Loyalty teams to build and execute on effective sales strategies for designated territory or named Accounts
  • Strong interlock and engagement with Technical Account Managers to understand technical initiatives and business outcomes
  • Team up with the Loyalty Advocate team to maximize customer health and retention
  • Funnel key customer feedback through Field Ops Insights team
  • Establish and maintain productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior Mobile Engineer
 
ios senior ops Jan 12
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.


Atlassian’s mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, Trello, etc. that fit into the fabric of teamwork across different types of teams, and the processes to help every team succeed.

One of these products is Opsgenie - a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. Opsgenie centralizes alerts, notifies the right people reliably, and enables them to collaborate and take rapid action. Opsgenie also has a track record of operating at five-nines availability. This means reliability is built into our processes, systems, tools, and mindset. We live and breathe reliability.
Customers such as Looker, Whole Foods, Bitly, The Washington Post, EBSCO, Columbia University and Glassdoor use Opsgenie to modernise their incident management and response processes. ‘Downtime is not an option for Looker. Our customers rely on Looker to run their businesses. So, missing any alerts impacts all of our customers, and that's why we rely on Opsgenie.' (Graham from Looker). Opsgenie’s modern incident management processes help organisations all over the globe stream line the handoff points between Dev & Ops teams and plays an instrumental role in Atlassian’s mission.

You’ll be part of the growing Opsgenie Mobile team in our Bengaluru office. As part of this team, you will work on Opsgenie’s iOS application (Apple App Store). In the world of incident management, it is critical to have immediate access to alerts and to be able to rapidly respond to them. The iOS application is at the center of the response workflow. You will work closely with our product managers and designers, and collaborate with cross-functional teams as a part of the larger Atlassian family of Jira, Confluence, Trello, and Opsgenie products. At Atlassian, we thrive to push forward the future of mobile, so you will have the unique opportunity to work with many fellow mobile thought leaders and developer experts inside the company.

More about you:

  • 4+ years of enterprise iOS app development experience
  • 8+ years of total development experience
  • Passionate about improving user experience and delivering customer value
  • Strong understanding of iOS fundamentals, architecture components, and best practices (e.g.: MVVM pattern)
  • Experienced with Swift
  • Intimately familiar with push notifications
  • Familiar with these iOS technologies:
  • Dependency injection with swInject
  • Carthage dependency management
  • Alamofire
  • Experienced with writing testable code and working with mobile test frameworks
  • Leadership and mentoring skills

Bonus points for familiarity with these areas:

  • Sentry and iOS crash reporting tools
  • CI/CD for iOS application
  • Theming and styling including dark mode
  • SwiftUI
  • Functional reactive programming (RxSwift, ReactiveSwift, ReactiveCocoa or any other similar solution)
  • Building apps for Apple Watch
  • Today Widgets
  • Video conferencing with Twilio
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Regional HR Manager
 
manager ops Jan 08
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

This newly created role will lead the HR Business Partner Function for EMEA, and strategically partner with Atlassians and People Leaders in our offices around the globe. A Regional HR Manager will lead core HR processes (performance management, compensation planning etc.), providing insightful analytics and recommendations, as well as partnering with other HR areas to initiate, develop and deliver the best solutions. You'll be joining the People Team at a very exciting time as we continue to grow and scale our business!

What is more, in this role you'll get to:

  • Partner with leaders to translate unique business needs and opportunities to create practical HR solutions.
  • Partner with the Global Human Resources Business Partner (HRBP), Center Of Excellence (COE) and HR Ops team to deliver on our global people strategy and operational plan.
  • Support Atlassians at your respective sites by using your communication, influencing, coaching and HR domain expertise.
  • Support company-wide HR programs and initiatives (e.g., salary review, stock renewal, workforce planning, and organizational change).
  • Build compelling and credible plans that generate opportunities for process improvement and innovative ideas.
  • Support company diversity initiatives.
  • Act as employee champion and change agent.
  • Partner with other professionals to build an engaging workplace that attracts and retains the best talent.
  • Identify targeted training opportunities for specific business needs.
  • Coordinate talent management and succession plans in partnership with HRBPs.
  • At the end of the day, we also see you measuring business impact of people practices and solutions implemented to help us build the best possible workplace we can for our outstanding Atlassians.

From a great candidate we expect:

  • Fundamental HR knowledge in order to enable and guide leaders with team members in respective sites.
  • Prior experience leading other experienced HR professionals.
  • Prior experience in coaching managers and leaders.
  • Skills to build effective relationships with leaders across different geographies.
  • Live and breathe the Atlassian values consistently.
  • Strong prioritization skills and getting things done demeanor.
  • Customer centric approach on top of mind.
  • Ability to challenge status quo while providing solutions that can be used by rest of the team, diagnose problems, to get to the root cause and make recommendations on best way forward.
  • Past experience in the implementation and delivery of corporate policies and programs related to human resources, organizational and employee development at the business level.
  • Analytical eye to translate data into impactful results to enable the team success.
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Software is changing the world, and we’re at the center of it all. With a customer list that reads like a who's who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration with products like Jira Software, Confluence, Bitbucket, and Trello. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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This Year

MANAGER, TAM TEAM
 
ops devops Dec 21 2020
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.


Job summary

Atlassian Technical Account Managers guide our largest customers to create and deliver amazing value to their business with our products. TAMs are technology and process ninjas, demonstrating thought leadership to frame the customer's strategic direction, and then orchestrate the customer's team past their hurdles so they may achieve their desired outcome.  TAMs deliver value through prescriptive insights and best practices - whether the customer is establishing an Agile product delivery methodology, optimizing Developer Tools automation, creating new Collaboration communities, or enhancing IT Service management - the TAM is the customer's trusted advisor from Atlassian to accelerate the effectiveness of their teams with Atlassian's solutions.  

As the Regional Manager for the TAM team, you will be responsible for growing and managing the team and business, involved in all aspects from pre-sales to post-sales of the Service Delivery lifecycle.

This includes:

  • Working with Atlassian Solutions Partners & Enterprise Advocates to position the value of the full enterprise services relationship for our largest customers
  • Build the TAM demand pipeline - nurture prospective customers into active opportunities for the TAM engagement
  • Managing the financial and hiring aspects of the TAM service for the region
  • Staffing, On-Boarding, and Skilling up new TAM hires
  • Coaching & Mentoring TAMs in their week to week Service Delivery approach 
  • Managing quality of Service Delivery for the region
  • Defining Quarterly objectives for account and team development
  • Engaging in strategic conversations with customers' leadership to help them understand the value of standardizing across their usage of the Atlassian product portfolio
  • Collaborating with the regional team leads and Field Ops management in HQ to prioritize investments
More About You

You've had experience building a services team and owning the P&L responsibility for the group, you understand what it takes to gain mindshare around your service, and what it takes to build up delivery capability.  You have experience running joint delivery engagements with larger consulting partners or Global System Integrators.  You've thought about both building a methodology and service delivery framework, and also tactically how to cross-train the team on technical product skills.

We’d love if you have worked with large customers in a consultative or technical evangelist capacity in the software or development tools industry and strike that perfect blend of technical knowledge and business acumen. DevOps and Automation, Continuous Integration, Agile Development, Real-time Collaboration, IT Service Management - several of these areas should be strongly reflected in your experience. You may have even deployed many of these solution areas through Atlassian's products.  In addition you demonstrate a strong understanding of IT infrastructure and governance, of concepts across all layers of the OSI model, and have exposure to business critical systems management, experience with change management and technical engagement delivery.

People describe you as strong team builder, someone who can set the right direction and expectations with a team of high performing individuals, be an adept communicator across time-zones and cultures, and having the right balance of identifying new ways of building business and solving risks to current execution and scale.  Emotional intelligence is a key trait, as you will be working with decision makers across groups in large customer organizations to encourage alignment on key product adoption decisions.  You are adept at guiding customers through a framework to analyze their problems and reach actionable outcomes faster.

More About Our Team

The Atlassian Technical Account Management team is a globally distributed team of Atlassian solutions advisors who are passionate about creating customer success.  TAMs engage with enterprise organizations with some of the most complex business challenges, and help them deliver a delightful solution to their business users.  TAMs are the trusted advisor whom customers can rely on to help them get the most out of their Atlassian investment and attain their ideal solution for team collaboration.  At Atlassian, you'll have a direct impact on millions of users, fast!  You won't get frustrated with bureaucracy or slow decision making, because we encourage innovative thinking.  We don't just want to know your opinions, we want to see your ideas in action.  We hire great people and then trust them to be great.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Lifecycle Marketing Ops Manager
ops manager html css data science testing Dec 18 2020
About Imperfect

Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.

We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!

We're looking for folks who are positive, motivated, and ready to change the world. If that sounds like you, drop us a line!

About the Role

The Lifecycle Marketing Ops Manager plays an integral, cross-functional role within the Growth & Product organization. You will be responsible for the platforms and data flows that support Lifecycle Marketing strategy and execution which drive growth and retention. You will help craft, optimize and integrate new components to our lifecycle marketing tech stack that will enable sophisticated and personalized omni-channel user journeys. This position will report to the Director of Lifecycle Marketing.


Responsibilities:

  • Configure and manage platforms to support Lifecycle Marketing initiatives
  • Collaborate with Marketing, Growth and Lifecycle teams to map messaging use cases to data requirements and platform capabilities
  • Work with Business Intelligence, Data Science and Engineering teams to identify and prioritize user behaviors and attributes used to support audience segmentation & targeting, trigger automated campaigns and measure the results
  • Partner with Product and Engineering teams to build and enhance messaging capabilities
  • Optimize campaigns across all lifecycle channels to improve personalization
  • Manage vendor relationships for proper client support and needs

Skills and Qualifications:

  • 4+ years email channel experience, with hands on experience building and deploying campaigns
  • Experience leading cross-channel customer engagement platforms
  • Technical skills: Proficient in HTML, CSS and SQL
  • Ability to prioritize and manage multiple projects and timelines
  • Ability to handle and maintain cross-functional relationships (Marketing, Product, Technology, Data Science) as well as external vendors
  • Ability to think creatively and constantly test new ideas
  • Experience with multi-variate testing and measuring results


Bonus Points:

  • Experience with Iterable, Segment, Movable Ink
  • Experience in a direct to consumer subscription business
  • Push and In-app experience

About You:

  • Organized - you document your work and have sound processes for assuring high quality results
  • Planner - you can take a vision and turn it into a reality
  • Doer - you have big ideas, but also don’t mind rolling up your sleeves and executing when needed
  • Loves Data - you use data to make informed decisions and share the impact of your work
  • Aligned with our mission to eliminate food waste

  • Position is targeted for an April hire. Inquire for additional details.
How we are protecting employees from COVID-19

At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.
We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.

Individuals seeking employment at Imperfect Foods are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

How we are protecting employees from COVID-19

At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.

We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.
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Senior Backend Engineer
python django aws go amazon-s3 backend Dec 17 2020

Penn Interactive Ventures (PI) is a real-money interactive gaming company headquartered in Philadelphia. As the digital arm to Penn National Gaming (NASDAQ: PENN), the largest regional casino operator in the U.S., we are poised for fast-paced growth in the sports betting and online casino space and are looking for a Sr Backend Engineer to join our expanding Sportsbook team!

 The Senior Backend Engineer will work on a small, cross-functional team to develop the backend and various APIs for a one-of-a-kind, native sports betting experience. Candidates for this role will work with multiple client teams to build a revolutionary sportsbook from the ground up. Previous work in the gaming industry is not important but we do expect your work-product will reflect a strong technical background and a dedication to concise, scalable code.

RESPONSIBILITIES:

  • Demonstrate best-in-class programming skills to develop secure, tested, optimized, scalable code.
  • Translate business requirements into code.
  • Collaborate with designers, product managers, ops engineers, client engineers, QA engineers and various other teams and stakeholders to solve innovative problems utilizing out-of-the-box solutions.
  • Communicate clearly and effectively using Github, Slack, Google Docs, JIRA, so as to keep all stakeholders in-the-loop regarding relevant issues.
  • Interact thoughtfully and professionally with everyone including non-technical colleagues.
  • Ability to work in a highly regulated environment and develop code according to regulatory requirements

 QUALIFICATION REQUIREMENTS

  • Experience with Django/Flask/Python, or Golang.
  • Demonstrated experience building and maintaining backend systems and building and consuming APIs.
  • Experience with deploying code in Linux based environments such as Debian or Ubuntu
  • Experience with Git or other distributed version control systems.
  • Experience writing well tested code or experience with practices like TDD
  • General computing knowledge -- familiarity with the standard suite of Web Protocols (HTTP, TCP, etc.).
  • Familiar with virtualization (ex. Docker, rkt)

BONUS POINTS

  • BSc or MSc in Computer Science or another STEM field.
  • Experience administering AWS Core Services (S3, SQS, EC2, ECS, etc.).
  • Experience deploying code via Kubernetes
  • A passion for sports or betting.

Penn Interactive is committed to helping our team members live their best, healthy life. We offer unique and competitive benefits that help our employees, through a private exchange which allows our team members the ability to choose from several coverage levels and insurance carriers (both local and national carriers). Along with medical, prescription, dental, and vision coverage, there are also voluntary plans available to employees. PI also offers our employees office perks such as free catered lunches, snacks, and beverages in the office.

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Dev Ops and Software Engineer
javascript node-js cs aws azure ops Dec 07 2020

We are looking for applicants who live within the contiguous United States. H-1B candidates and recruiting firms need not respond.


About this job:

Our ideal candidate has experience with all aspects of building, testing, deploying, and releasing software.  Ideally, they have a knack for C# and/or JavaScript. As Dev Ops engineer, you will build, test, and maintain the infrastructure and tools to allow for the efficient development and release of software.


Your secondary role will be to work alongside our JavaScript/TypeScript Node developers and undertake development tasks and push code to our internally hosted continuous integration environment. You will be expected to attend virtual meetings and daily stand-ups and with internal team members and possibly with TSP clients as well. Keen attention to detail, problem-solving abilities, and a solid knowledge base are essential.


If you think this might be a good fit for your skill set and desire to work in a fast-paced collaborative environment, please contact us.  This position is available immediately.


Required Duties:

  • Design and implement build, deployment, and configuration management
  • Test implemented designs
  • Build and test automation tools for infrastructure provisioning
  • Handle code deployments in all environments
  • Document and design processes; update existing processes
  • Improve infrastructure development and application development
  • Follow all best practices and procedures as established by the company
  • Design, develop, implement, document, and troubleshoot software, web applications and integrations.
  • Develop solutions using various technologies including those sited in the required skill set section.
  • Participate in design and architecture discussions as needed.
  • Train and mentor other developers and participate in code reviews.
  • Follow established SDLC, change processes and policies.
  • Carry out other duties as assigned.

Required Skill Set:

  • Minimum 3 years’ experience with development operations
  • Minimum 5 years’ developing enterprise class solutions
  • Continuous Integration / Continuous Delivery (Azure DevOps preferred)
  • Infrastructure as code – Terraform, Pulumi, Ansible, Chef, Puppet, etc.
  • Experience with continuous integration, cloud compute, virtualization,
  • containers, .Net Core and Standard builds, source control and bug tracking
  • Containerization - Docker & Kubernetes (very highly valued skillset)
  • Enterprise Single Sign On, particularly OAuth, SAML, and Active Directory
  • Exceptional C#, TypeScript/JavaScript experience/expertise
  • NodeJS experience.
  • AWS development and deployment experience
  • Must have excellent communication skills
  • Able to multitask, prioritize, and manage time efficiently
  • Able to physically stand, bend, squat, and lift equipment up to 30 pounds or more

Pluses:

  • Mortgage Lending, Banking or Finance experience
  • Technology, Project Management Certifications and/or 4-year College Degree
  • Experience with Redis
  • Experience with RabbitMQ

Exclusions:

  • US based candidates only
  • No H-1B candidates
  • No Recruiting Firms

Equal & Opportunity:

TSP Consulting is an Equal Opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor.

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Principal Software Engineer, API/Platform
node-js express sql-server cs api cloud Dec 05 2020

We are seeking a Principal Software Engineer to help us migrate from an existing, lightweight Web API (C# .Net Core) to a new Web API (NodeJS + TypeScript) to support our web apps (Vue.js + TypeScript) and soon-to-be released mobile app. We're looking for a dynamic engineer who is no stranger to building well-designed, performant and effective APIs that support complex business rules/flows. You will start by learning from the experiences of our current team and our current offerings and become familiar with our C# .Net codebase and database architecture. You will work with the existing team to build a shared library with the types and shared business logic that exists in both front-end and back-end applications. As you improve in your understanding of our business logic, you will contribute your API experience and help architect and support more features to our existing SPA and mobile application. You will leverage your experience to establish best practices for Platform/API development and drive our team and codebase to a higher level. 

Our Principal Engineers not only help lead, collaborate, and develop their own career, but are also hungry to assist others in the development of theirs as well. You’ll have the chance to set the tone of the platform you’ll be working on.

What You’ll Do

  • Drive back end architectural decisions to develop a maintainable and reliable set of edge applications
  • Collaborate with other teams to build shared microservices that can serve many applications and scale independently
  • Enable our product team to tap into our valuable data sources and build incredible features for our customers
  • Actively participate in all development projects and work together to build high quality solutions
  • Present ideas to technical staff to help shape our technical landscape
  • Provide constructive feedback on pull requests to increase code quality

Your First 90 Days

By Day 30

  • You will immerse yourself in our culture, our product and our tech stack
  • You’ll work with Product Management, QA and Cloud Ops to better understand our product offering (C# .NET and Node.js) and new web offering (Vue.js, React Native) 
  • You’ll contribute to defining a technical roadmap that takes scalability, testing and performance into account and present a gap analysis of what can potentially be done even better 
  • You’ll become a contributing member of our efficient and effective SDLC process 
  • You’ll take on development items to get your hands in our current Web and API stack

By Day 60

  • You will work with and understand the nuances of your team
  • You’ll create and help work on a backlog of technical infrastructure work as related to the platform and API identified in your First 30 Days
  • You’ll co-create a backlog of work to systematically add new features from which the entire team can pull work items from

By Day 90

  • You will help instill the discipline of effectively monitoring and creating work items from production issues
  • You will advance our tech stack by continuing to evolve the technical roadmap and future deliveries
  • You’ll play an influential role in hiring additional engineers to our growing Product Team

Who You Are

We look for engineers that share our passion for building and scaling cutting-edge applications in a fast-paced, startup environment - one that already has the benefit of over 3,000 customers and millions of dollars in revenue. We are looking for engineers who have:

  • 5+ years NodeJS development experience (Express-based frameworks)
  • 4+ years SQL Server experience
  • 3+ years C# .Net development experience
  • 2+ years experience leading a team of API/Platform engineers
  • Ability to flesh out user stories to be consumed by the rest of the team
  • Experience working in an Agile environment (e.g., Scrum, Kanban)
  • Strong interpersonal and communication skills
  • Excellent technical design, problem solving and debugging skills

Your Differentiators

  • Ability to collaborate with team members remotely
  • Prior experience with React.js or Vue.js
  • Prior experience with NestJS, TS.ed, etc. (any TS based framework)
  • Prior experience with TypeORM, Sequelize, or custom ORM development.
  • Catalyst-mindset (i.e., ability to tangibly see the future and influence the people and tech stack that you work with)
  • Bachelor’s in Computer Science

Our Values

  • We are a Team. Employees, customers, and partners working together.
  • We are Customer-Focused. Customers are the heart of everything we do.
  • We are Driven. Seeking exceptional outcomes.
  • We Own our Success. Every employee has a stake in our company.
  • We do the right thing and have fun in the process.

Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.

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Senior HRBP
Nava  
senior ops Nov 23 2020
Nava is at the forefront of reimagining how our government serves its people, and we’re looking for an HR People Partner to help our projects achieve their mission and operate on a day to day basis so we can execute the government work in a more efficient way.

As the first HRBP hire, this role will have a major impact on team support and efficiency, developing best practices for our organization and leading the implementation of People Ops strategies. You'll partner directly with our Delivery Orgs (Engineering, Creative, Program Management) to support the teams and be a strategic HR Partner. 

You'll have the opportunity to be an integral part of supporting a distributed team by championing improvements to the project environment and culture and contributing to overall project operations. You'll set high standards for excellence and follow-through, and incorporate feedback and input from the wider team.

Role & Responsibilities

  • Advise Delivery Leadership, managers, and stakeholders on people and organizational strategies and programs.
  • Coach and develop Navanauts at all levels within the organization, from staff through senior leaders
  • Assist leaders in providing employees with development opportunities that align with current and future business needs
  • Proactively identify opportunities to enhance the employee experience and partner with management to develop and implement innovative and sustainable solutions
  • Approach people matters with a keen awareness of risk and impeccable judgment; help build and apply HR policies and manage employee relations issues.
  • Act as a thought partner for new initiatives as Nava grows, aligning Navaroo experience and business priorities

Skills & Attributes

  • Proven success in an HRBP role at a tech company; preference for experience in professional services or civic tech
  • Ability to thrive in a fast-paced environment with ever-changing priorities.
  • Excellent relationship building, coaching, and problem solving skills.
  • Strong competency within the HR function: succession planning, org design, coaching, recognition programs, talent management, communications, and change management
  • Empathetic and understanding to employee needs as we take on challenging work with our government partners
  • Highly resourceful, reliable, and detail-oriented 
  • Experience in Diversity, Equity and Inclusion programs highly desired
We're a small team working to radically improve our government, so everyone that joins us has a direct impact on the direction and success of Nava. We are stewards – we hold a deep responsibility towards the systems that we work with. We are a community – we value collaboration both within our teams and with the many hardworking people within government. We offer generous benefits and equity.

We care deeply about diversity and inclusion at Nava. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States.
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People Programs Specialist
ops Nov 20 2020
Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital and Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, and Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

ABOUT THE ROLE:

In scaling up the people practices and operations to keep pace with the astronomical growth at Confluent, a unique opportunity exists for an experienced and passionate People Programs Lead. This role is part of the Strategic People Programs and Analytics team, which is responsible for leading cross-functional People projects and initiatives for the enhancement of both operational efficiencies and employee experience throughout the employee lifecycle. This is a fast-paced role where each day will be different from the next and will offer diverse and interesting challenges. You will partner closely with cross-functional teams and People Business Partners on global strategy and implementation of People initiatives and projects. 

This position is an individual contributor role and reports directly to our People Analytics and Program Manager

RESPONSIBILITIES

  • Project Management - Lead cross-functional and often time sensitive strategic initiatives and projects for the enhancement of both operational efficiencies and employee experience through the employee lifecycle. Ensure project roles and responsibilities are clear, ensure alignment across all contributors, and on-time, on-budget project delivery.
  • Project Dashboard & Tools - Leverage project management technology/tools to determine project priority and feasibility and resource allocation. 
  • Program Design & Evaluation - Design, build, implement and mature employee-centric People Programs such as career development and employee engagement surveys. Strive to ensure employees feel heard and are given the resources and support they need to grow and thrive. Collect and analyze qualitative and quantitative data to determine programs’ effectiveness.
  • Change Management - Lead change management to ensure new programs and processes land well with Confluent employees and the People team. Own and deliver user-friendly training and job-aid resources on new programs and processes.
  • Partnership - Build strong partnership with the People Operations, People Business Partners, IT and Corporate Communications teams by facilitating communication, coordination, planning, and execution across partners. 
  • Communication - Prepare project correspondence and presentations, as needed, for status reports, executive updates, meetings, annual planning, etc.

MINIMUM QUALIFICATIONS

  • Bachelors' degree in areas such as Human Resources, Business Administration, or equivalent experience. 
  • 5+ years of Overall People Ops or HR experience, including 2+ years of Project Management experience in implementing, building and deploying HR projects
  • Strong experience in project management technology/tools 
  • Customer oriented and strong communicator with demonstrated experience influencing and collaborating cross-functionally
  • High attention to detail and skilled in organizing resources and establishing priorities

PREFERRED QUALIFICATIONS

  • PMP or Other project management certificate
  • Experience in quantitative analysis to convey a data-driven story to technical and non-technical audiences around business insights 
  • Ability to work in a fast moving and changing environment with excellent organization and follow-through skills
  • Experience with Confluence and Workday
  • Process improvement experience
  • Ability to handle multiple concurrent tasks with varying degrees of complexity and priority for a global organization
#LI-MT1

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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Senior People Programs Specialist
senior ops Nov 20 2020
Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital and Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, and Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

ABOUT THE ROLE:

In scaling up the people practices and operations to keep pace with the astronomical growth at Confluent, a unique opportunity exists for an experienced and passionate People Programs Lead. This role is part of the Strategic People Programs and Analytics team, which is responsible for leading cross-functional People projects and initiatives for the enhancement of both operational efficiencies and employee experience throughout the employee lifecycle. This is a fast-paced role where each day will be different from the next and will offer diverse and interesting challenges. You will partner closely with cross-functional teams and People Business Partners on global strategy and implementation of People initiatives and projects. 

This position is an individual contributor role and reports directly to our People Analytics and Program Manager

RESPONSIBILITIES

  • Project Management - Lead cross-functional and often time sensitive strategic initiatives and projects for the enhancement of both operational efficiencies and employee experience through the employee lifecycle. Ensure project roles and responsibilities are clear, ensure alignment across all contributors, and on-time, on-budget project delivery.
  • Project Dashboard & Tools - Leverage project management technology/tools to determine project priority and feasibility and resource allocation. 
  • Program Design & Evaluation - Design, build, implement and mature employee-centric People Programs such as career development and employee engagement surveys. Strive to ensure employees feel heard and are given the resources and support they need to grow and thrive. Collect and analyze qualitative and quantitative data to determine programs’ effectiveness.
  • Change Management - Lead change management to ensure new programs and processes land well with Confluent employees and the People team. Own and deliver user-friendly training and job-aid resources on new programs and processes.
  • Partnership - Build strong partnership with the People Operations, People Business Partners, IT and Corporate Communications teams by facilitating communication, coordination, planning, and execution across partners. 
  • Communication - Prepare project correspondence and presentations, as needed, for status reports, executive updates, meetings, annual planning, etc.

MINIMUM QUALIFICATIONS

  • Bachelors' degree in areas such as Human Resources, Business Administration, or equivalent experience. 
  • 5+ years of Overall People Ops or HR experience, including 2+ years of Project Management experience in implementing, building and deploying HR projects
  • Strong experience in project management technology/tools 
  • Customer oriented and strong communicator with demonstrated experience influencing and collaborating cross-functionally
  • High attention to detail and skilled in organizing resources and establishing priorities

PREFERRED QUALIFICATIONS

  • PMP or Other project management certificate
  • Experience in quantitative analysis to convey a data-driven story to technical and non-technical audiences around business insights 
  • Ability to work in a fast moving and changing environment with excellent organization and follow-through skills
  • Experience with Confluence and Workday
  • Process improvement experience
  • Ability to handle multiple concurrent tasks with varying degrees of complexity and priority for a global organization
#LI-MT1

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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People Operations Generalist
ops Nov 19 2020
Protocol Labs is seeking a mission-oriented, tenacious and highly creative People Operations Generalist.

What You'll Do:
Oversee and administer our global benefits programs 
Manage open enrollment
Assist in semi-annual performance review cycles
Advise and provide coaching to managers on employee relations, systems implementation, compensation, performance management, People Ops policies and other related topics
Identify and recommend continuous improvements to People Ops programs and processes to drive efficiencies and enhance the employee experience
Assist in development and implementation of People Ops policies
Help administer company wide engagement surveys
Gather and analyze data with useful People Ops metrics, like time to hire and employee turnover rates
Ensure compliance with labor regulations
Promote People Ops programs to create an efficient and conflict-free workplace

Requirements:
BA/BS degree
5+ years of People Operations/HR experience. Preferably in the tech industry
3+ years of experience with coaching at the manager level, including in-depth performance management
Analytical and data management skills, with the ability to translate data into action plans
Strong Excel skills and familiarity with Google office suite
Excellent communication and consultative skills; the ability to translate data for different audiences
Thrive in a collaborative team environment, and possess the ability to build and maintain successful relationships with all levels of the organization, achieve credibility, and have the ability to influence outcomes
Excellent attention to detail and accuracy with your own work and reviewing the work of others
In-depth understanding of local, state, and federal requirements across multiples states and countries
Demonstrated discretion and sound judgment handling sensitive and confidential data
Demonstrated project management skills and ability to drive programs and execute on projects independently and resourcefully

Bonus Points If You:
Have experience supporting remote and distributed teams

What’s it like to work at Protocol Labs?
Protocol Labs mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.

As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.

We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.
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Sales Strategy Manager
manager ops healthcare Nov 18 2020
Company Description
Hyperscience is a technology company blazing a new path in enterprise automation with a reimagined approach to building and powering processes. The Hyperscience Platform is the world's first Software-Defined, Input-to-Outcome Automation platform used by top public companies and government organizations around the world to build and run mission-critical processes with ease and speed.

Hyperscience helps enterprises quickly build and roll out new business processes with built-in automations, reduce manual errors, increase high- and low-skilled employee productivity, and eliminate the need for costly transformation. Hyperscience’s Intelligent Document Processing solution has been implemented at some of the world's leading financial services, insurance, healthcare and government organizations, including TD Ameritrade, QBE Insurance Group Limited and Voya Financial, helping them lower costs, reduce error rates by 67% and increase employee capacity by 10x.

Since its founding in 2014, Hyperscience has grown to more than 150 employees with offices in New York City, Sofia, Bulgaria, and London, UK, and has consistently been recognized as one of the best places to work, with a collaborative and innovative culture and best-in-class benefits.

Job Description
Hyperscience is hiring for our growing Revenue Operations team. Reporting to the Sales Operations Director, the Sales Strategy Manager will be the project lead for a variety of GTM projects aimed at enhancing our revenue operations infrastructure and supporting better pipeline and revenue growth. These projects will include TAM and Target Account analysis and expansion planning, pipeline and forecasting improvement initiatives, Business Case development support for select prospects, Executive Buying Committee management and execution, and more. This role will work with stakeholders across the GTM organization, and the company as a whole. A great opportunity for a strategic thinker interested in a variety of challenges. 

Responsibilities

  • Responsible for a variety of ad hoc and ongoing projects, including but not limited to:
  • Working with product marketing to build out our TAM and Target Account List, and working with Sales Leadership to define, plan and allocate account assignments for our growing team
  • Collaborating with Rev Ops and Sales Leadership on developing and implementing a best in-class sales pipeline and forecast process
  • Developing detailed business cases for select prospects, in collaboration with Sales and Solutions Engineers
  • Managing and implementing Executive Buying Committees for select prospects
  • Collaborating with Enablement on driving adoption of best practices and internal solutions
  • Working cross functionally to come up with plans to address pipeline or revenue shortfalls
  • Working with Rev Ops to identify other gaps and opportunities within the business, and taking on new projects as needed

Qualifications

  • 4+ years of experience working on Sales strategy and/or operations within a software company, fast-paced startup environment, or relevant business consulting experience 
  • Deep knowledge of forecast and pipeline methodology, sales strategy, TAM analysis, ROI concepts, and other applicable GTM frameworks
  • Experience with Salesforce, Advanced Excel functions, and Google Suite required
  • Strong Math, Analytical, Research and Interpersonal skills 
  • Experience with Clari and other sales software a plus
  • Experience working with Sales teams and leadership, and Product Marketing a plus
  • Knowledge of ML, AI, RPA, and adjacent spaces is a plus

Benefits & Perks

  • Top notch healthcare for you and your family
  • 30 days of paid leave annually to help nurture work-life symbiosis
  • A 100% 401(k) match for up to 6% of your annual salary
  • Stock Options
  • Paid gym membership
  • Pre-tax transportation and commuter benefits
  • 6 month parental leave (or double salary to pay for your partner's unpaid leave)
  • Free travel for any person accompanying a breastfeeding mother and her baby on a business trip
  • A child care and education stipend up to $3,000 per month, per child, under the age of 21 for a maximum of $6,000 per month total
  • Daily catered lunch, snacks, and drinks
  • Budget to attend conferences, train, and further your education
  • Relocation assistance
We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Revenue Analytics Manager
manager saas ops finance healthcare Nov 18 2020
Company Description
Hyperscience is a technology company blazing a new path in enterprise automation with a reimagined approach to building and powering processes. The Hyperscience Platform is the world's first Software-Defined, Input-to-Outcome Automation platform used by top public companies and government organizations around the world to build and run mission-critical processes with ease and speed.

Hyperscience helps enterprises quickly build and roll out new business processes with built-in automations, reduce manual errors, increase high- and low-skilled employee productivity, and eliminate the need for costly transformation. Hyperscience’s Intelligent Document Processing solution has been implemented at some of the world's leading financial services, insurance, healthcare and government organizations, including TD Ameritrade, QBE Insurance Group Limited and Voya Financial, helping them lower costs, reduce error rates by 67% and increase employee capacity by 10x.

Since its founding in 2014, Hyperscience has grown to more than 150 employees with offices in New York City, Sofia, Bulgaria, and London, UK, and has consistently been recognized as one of the best places to work, with a collaborative and innovative culture and best-in-class benefits.

Job Description
Hyperscience is hiring for our growing Revenue Operations team. Reporting to the Sales Operations Director, the Revenue Analytics Manager will organize CRM and business intelligence data, provide and maintain reporting and dashboards on pipeline trends, team performance and GTM team KPIs. You will provide regular reporting to sales management, as well as contribute to Board and Executive level reporting. You will work with Sales and Rev Ops Leadership on revenue forecasting and identifying pipeline and performance trends. You will work with Finance, Marketing, and Leadership on ensuring our GTM reporting is aligned with the rest of the company.

Responsibilities

  • Create and maintain reports and dashboards for regular reporting to sales leadership, as well as self-serve reports for leadership to utilize.
  • Work with Sales Operations to organize and maintain CRM hygiene to support accurate reporting
  • Provide reporting for Board meetings, monthly company KPIs, and other cross-functional metrics as needed
  • Work with Marketing Ops on Attribution reporting
  • Proactively identify and report on pipeline and performance trends for sales leadership 
  • Work with Sales and Rev Ops leadership to improve sales forecasting and Sales KPI metrics tracking and reporting
  • Work with Finance and leadership to ensure reporting and data are consistent across our CRM, Billing, and other Business Intelligence systems. 
  • Establish a BI tool for data organization and visualization across multiple tools
  • Provide ad hoc reporting to support other Sales and Rev Ops initiatives as needed

Qualifications

  • 4+ years of experience building analytics and reporting infrastructure, including dashboards and a broad spectrum of pipeline and revenue reporting, ideally in a fast-paced startup or software company environment 
  • Deep knowledge of sales, SAAS, and business metrics and reporting best practices 
  • Experience with Salesforce and Excel/GSheets required
  • Experience implementing a BI tool (Tableau, Domo, Looker, Periscope, etc.) a plus
  • Knowledge of Clari, Zuora, Marketo all a plus

Benefits & Perks

  • Top notch healthcare for you and your family
  • 30 days of paid leave annually to help nurture work-life symbiosis
  • A 100% 401(k) match for up to 6% of your annual salary
  • Stock Options
  • Paid gym membership
  • Pre-tax transportation and commuter benefits
  • 6 month parental leave (or double salary to pay for your partner's unpaid leave)
  • Free travel for any person accompanying a breastfeeding mother and her baby on a business trip
  • A child care and education stipend up to $3,000 per month, per child, under the age of 21 for a maximum of $6,000 per month total
  • Daily catered lunch, snacks, and drinks
  • Budget to attend conferences, train, and further your education
  • Relocation assistance
We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Senior Engineer - Software Engineering
senior python docker cloud ops full stack Nov 17 2020

About Activated Insights:

Activated Insights’ technology helps senior care providers close the feedback loop with their employees and the seniors that they serve so they can make better decisions and provide better care. Today, our survey and analytics platform supports the voices of over half a million employees, seniors, and family members at over 4,000 locations. Now during the pandemic, we’re helping senior care providers understand their employees’ and their seniors' needs as they face unprecedented challenges.

We’re a close-knit remote team that cares about working hard to do good in the world, while also making sure that we can all live balanced lives. As our user base grows, we’re looking for an experienced engineer to join our team to help scale our platform and expand our product offerings. We’re using data to transform the aging experience of our parents, our grandparents, our loved ones - and ultimately, for ourselves. Come join us!

About the role:

We are seeking a self-motivated, experienced senior software engineer to serve as a technical lead on our remote engineering team. This is an opportunity for someone who wants to be part of a small, hardworking team where everyone is invested and cares about doing well, by doing good. You’ll spend 80% of your time working hands on to build new features and products, 10% using your past experience to help scale our codebase as our user base grows, and 10% providing technical mentoring to engineers on our team.

About the team:

You’ll be joining a small, but mighty remote engineering team based in the US and in Europe. We have a flat structure and do continuous deployment where each engineer deploys their own work to production at any time and is responsible for what they deploy. While we move quickly and focus on outcomes, we’re invested in PR review as a process and care about quality and standards. Our core stack includes Python, Django, Graphql, React, Typescript, Postgres, Google Cloud Platform, Kubernetes, and Drone.

As a Senior Lead Engineer you will:

  • Be in the code building new features and fixing issues.
  • Own the strategy for scaling our code base as our user base grows.
  • Do PR reviews and give constructive feedback to other engineers on the team.
  • Help problem solve and figure out solutions when teammates are stuck.
  • Drive short and medium term engineering strategy and planning.
  • Support teammates as they architect new products and features.
  • Attend daily standups and ad hoc meetings like design reviews.
  • Collaborate closely with other engineers, product, and design.
  • Assist with medium and long term product planning.
  • Serve as a technical mentor and source of support for your team members.

You should have:

  • 6+ years of full stack experience on production web apps using web frameworks (Django, Rails, etc.)
  • 4+ years experience using Python and Django
  • Scaled software to support 10,000s daily active users and a database with 10s of millions of records.
  • Experience using React (in the past 2-3 years), bonus points if you have experience with Typescript.
  • Experience with CI/CD tools like Helm or Drone.
  • Hands-on dev ops experience at an early or medium stage startup, bonus points if you have experience with Kubernetes, Docker, and GCP.
  • Ability to balance focusing on output and meeting business needs with maintaining code quality.
  • Interest in providing technical mentorship to a team of motivated peers.
  • Passionate about software development, you do this because you love it.
  • You love the small team startup environment and working hard and fast to have a big personal impact.
  • Thrive when working remotely.
  • Based in the US or Europe - can work hours overlapping with 9-3 pm EST

In addition to “doing well by doing good”, we offer:

  • Pay: Competitive salaries + stock.
  • Stock options: Ownership in a fast-growing company.
  • 401k: We care about your ability to save for your future.
  • Time Off: Flexible vacation policy to encourage you to take care of your whole self.
  • Remote-First: Choose when and where you work best, just make sure you overlap with your teammates.
  • Healthcare: Competitive medical, dental, and vision policies.
  • Goodies: $2,000 towards hardware and software you need to get the job done.
  • Great team: Working with fun, hardworking, nice people who are committed to making a difference!
  • ...And much more!

We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. As a women-founded company we’re committed to building a diverse team because we know it’s not just good business sense, but the right thing to do.

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Business Development Manager - Cloud Alliances, APAC
Dataiku  
cloud manager c data science aws ops Nov 09 2020
Dataiku allows enterprises to create value with their data in a human-centered way while breaking down silos and encouraging collaboration. One of the most unique characteristics of our product, Data Science Studio (DSS), is the breadth of its scope and the fact that it caters both to technical and non-technical users. Through DSS, we aim to empower people through data and democratize data science.

We are looking for a seasoned, collaborative “go getter” to develop and scale our cloud Alliance  business in APAC. Our ideal candidate has a background growing major accounts and new product business, closing enterprise cloud deals and collaborating with complex partner ecosystems some key “traits”  we are looking for:

- Customer driven with a passion helping customers solve problems 
- Always learning, able to adapt and go
- Disciplined, focused, and results driven, comfortable operating  with ambiguity, change and at fast pace.
- Established relationships with sales teams and leaders at Microsoft/AWS/GCP
- Established relationships with partners and technical leads large consulting organizations (PwC, Deloitte, etc)
- Ability and comfort level working with, presenting to and negotiating with C level and executive management

What You'll Do

  • Working as a field facing member of Dataiku’s Tech Alliance team leveraging  best practices from the field and working across Product, Marketing, and sales  to define, refine and influence our joint value proposition, integration roadmap and competitive positioning in the market.
  • Ensuring alignment between Dataiku and our cloud partners’ services, technical solutions, vertical focus, expertise, licensing models, and compensation models to maximize growth.
  • Build trusted executive relationships with sales leadership of our key cloud partners in the Americas
  • Proactively promote the joint value and position of Dataiku with our Cloud and partners’ sales teams 
  • Creating  new opportunities  with our partners’ sales and pre-sales teams
  • Managing strategic deals from prospecting to close with Dataiku and partner sales teams
  • Collaborating with Dataiku Sales, Sales Ops and Marketing to develop co-selling motions
  • Train cloud partner sellers (and their partners) how to jointly position Dataiku, sell with Dataiku sales teams

Who You Are

  • Senior level 7-10+ years of experience in enterprise sales at a leading technology company.
  • Min 2 years in selling role at, with or to  AWS/Microsoft/GCP or with a major cloud partner.
  • Background selling a new product into new and existing accounts with rapidly growing vendor in data or applications.
  • Proven track record and experience closing $M++ deals with direct, partner and ISV sales teams
  • Experience driving new business at /with Microsoft/AWS/GCP
  • Willingness and ability to travel up to 50% in region
To fulfill its mission, Dataiku is growing fast! In 2019, we achieved unicorn status, went from 200 to 400 people and opened new offices across the globe. Spanning from Sydney to Frankfurt, Denver to London, geography doesn’t stop Dataikers from working closely together and sharing experiences. Collaboration is key within our product and culture. We strive to create a sense of belonging and community while fostering diverse thinking by encouraging cross-team, cross-office interactions like our annual company offsite or Paris onboarding. Fly over to Twitter, LinkedIn, and Instagram to read stories about our culture, people, and success. 

Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment.
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Senior Front-end Developer
Insider  
javascript vue-js vue frontend vuex senior Nov 04 2020

Requirements:

      • 4+ years experience as a Front-end Developer,
      • Experience with HTML5, CSS3, Javascript, Vue.js
      • Experience with modern Front End Dev Ops (NPM, WebPack, Gulp, Browserify, Babel, etc),
      • Experience with Sass or other compiled CSS languages,
      • Experience in responsive web design,
      • Develop and test across multiple browsers, platforms, and devices, including smartphones and tablets,
      • Proficient understanding of cross-browser compatibility issues and ways to work around them,
      • Stay up-to-date on emerging technologies,
      • Good knowledge of version control systems e.g. Git,
      • Experience in optimizing for page performance,
      • Ability to write clean and semantical front-end code,
      • Self-motivated; independent, organized and proactive; highly responsive, flexible, and adaptable when working across multiple teams,
      • Should be open for developing and learning new technologies.
      • Living outside of stanbul and Ankara; candidates who live in these cities will be considered for on-site positions

Bonuses(as a plus):
    • Experience with MongoDB,
    • Experience with AWS (deploy and monitoring of app).
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People Operations Coordinator
ops Oct 30 2020
The People Ops Coordinator will be the operational and administrative backbone of the People team, helping to manage the seamless operations supporting all of our greater Babylist team. You will own the onboarding operations, helping welcome new team members and providing structure so they can ramp and acclimate. You’ll support the accuracy of our People data and work with our recruiting team to facilitate a flawless recruiting experience for all Babylist candidates. 

We’re looking for somebody who has both a type-A attitude towards organization, as well as a welcoming and approachable disposition. Somebody who has experience managing and synthesizing complexity, is flexible in the face of change, knows how to self organize and likes to have a laugh. 

The career path for this role could develop a number of different directions; into recruiting, into a generalist role, towards the business partner track, or a program manager for our people programs as we grow.

What You'll Do - People Operations

  • Run the operations of our onboarding program including partnering with managers to ensure a welcoming and seamless onboarding experience, equipment provisioning, program presentations and manage onboarding to all systems
  • Maintain and manage the People team tech stack, coordinating with Payroll and Benefits
  • Create, own, and maintain the People team knowledge base
  • Partner with teams across the organization to coordinate all types of events (remote and eventually onsite)

What You'll Do - Recruiting

  • Facilitate an exemplary candidate experience 
  • Recruiting coordination, including interview scheduling and remote interviewing coordination
  • Maintain the data integrity of our applicant tracking system, including responsiveness to 100% of candidates who apply to Babylist
  • When we return to the office, manage interview onsites

Who You Are

  • Detail-oriented and organized
  • Proactive and self-starting 
  • Comfortable operating with limited oversight and in ambiguity 
  • Understand and appreciate all types of people
  • Protective of the employee experience

What You've Done

  • 2+ years of experience in a professional setting
  • Experience with Google suite, Slack, an ATS (Lever or Greenhouse), and HRIS a bonus
  • Successfully worked with multiple teams remotely also a plus
About Babylist

At Babylist, we help expecting parents get exactly what they need for the arrival of their new baby. We have a large and rapidly growing user base of passionate parents-to-be who are making important purchasing decisions for one of the biggest events in their lives, which is both exciting and overwhelming. Our core product is our universal baby registry. Currently one in two first-time expecting families in the United States actually create a baby registry at Babylist.com. In 2019, over $400 million worth of gifts were purchased off of Babylist registries.

Why You Will Love Working at Babylist:

 • We get stuff done
 • We have a real impact on people’s lives
 • We're passionate about our users and we genuinely appreciate them
 • We work at a sustainable pace for long-term success (yes, we’re profitable)
 • We are growing and have meaningful opportunities for career advancement
 • We’re a technological and data-driven business
 • We believe in autonomy and reward taking initiative
 • We have experienced leadership that is always open to new ideas

Benefits:

 • Competitive pay
 • Competitive health benefits including company-funded medical, dental, and vision
 • 401(k), FSA plans, and disability insurance
 • Flexible, paid parental leave policy
 • Flexibility to work from home and prioritize home life as we navigate the impacts of COVID-19
 • Easy access to BART and commuter assistance (when we return to the office)
 • We work at a sustainable pace; in general we don't work late or on weekends, and most employees WFH on Wednesdays

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.
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Mobile Engineering Manager
 
manager engineering manager android ops Oct 29 2020
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.


Atlassian’s mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, Bitbucket, etc. that fit into the fabric of teamwork across different types of teams, and the processes to help every team succeed.

One of these products is Opsgenie - a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. Opsgenie centralizes alerts, notifies the right people reliably, and enables them to collaborate and take rapid action. Opsgenie also has a track record of operating at five-nines availability. This means reliability is built into our processes, systems, tools, and mindset. We live and breathe reliability.
Customers such as Looker, Whole Foods, Bitly, The Washington Post, EBSCO, Columbia University and Glassdoor use Opsgenie to modernise their incident management and response processes. ‘Downtime is not an option for Looker. Our customers rely on Looker to run their businesses. So, missing any alerts impacts all of our customers, and that's why we rely on Opsgenie.' (Graham from Looker). Opsgenie’s modern incident management processes help organisations all over the globe stream line the handoff points between Dev & Ops teams and plays an instrumental role in Atlassian’s mission.

The Opsgenie team is looking to hire an Engineering Manager to lead our Mobile engineering team. This is currently a team of 4 engineers who work on all aspects of the Opsgenie mobile experiences. The team is responsible for both the Android and iOS applications (including iPhone, iPad and Apple Watch).

We are looking for an engineering leader with the following requirements:

  • People Management
  • At least 2 years of experience managing people
  • Passion for mentoring and helping people on your team grow and achieve their goals
  • Prior experience with recruiting and building a high-performance team
  • Technical
  • At least 4 years of hands-on engineering experience working on mobile apps for enterprise software (either Android or iOS)
  • Keen eye for mobile architecture and able to assist your team in making the right choices for every project
  • Leadership
  • Able to partner with Product Managers and Designers and find the pragmatic middle ground on cross-functional expectations
  • Familiar with agile software development practices
  • Ability to drive technical excellence, pushing innovation and quality
  • Strong organizational and communication skills
  • Customer Focus
  • Demonstrated passion for product and delivering value to customers
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Designer - Opsgenie
 
ops Oct 21 2020
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Do you live and breathe user experience, love solving problems, and thrive on variety? If so, we have a great opportunity for you! We are looking for a Designer in Bangalore to work on Opsgenie - a fun, hardworking, and highly-experienced team who all enjoy playing and working together as a team to define the future of IT.
OpsGenie is a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. OpsGenie centralizes alerts, notifies the right people reliably, and enables them to collaborate and take rapid action. 
Your work will directly impact tens of thousands of customers, and millions of users!
We're searching for an experienced Product Designer/UX Designer to help execute on the vision and design direction. As a part of the overall IT solution, you will work in conjunction with other designers across IT Services practices, including Service Request management and Change management.
 
As one of our Designers on Opsgenie, you will:
Work in an experienced, tight-knit team alongside a product manager and engineers to optimise the experience for how IT operations teams prepare for and respond to incidents.
Work directly with your cross-functional team to have creative autonomy & impact across the product.
Have the opportunity to work across the entire end-to-end design process, from very early stage research and ideation, to iteration and implementation, harnessing your abilities to craft key experiences using the Atlassian design system.
 
On your first day, we would love for you to have:
4+ years of professional UX/product design experience, ideally designing complex or enterprise-level software
Excitement for and experience in improving every aspect of the user-centered design process to seek sophisticated problems
Ability to apply your design skills in product, interaction, and visual design to help create and build new features
Ability to collaborate with, influence, and impact different cross-functional partners and teams across the organization
Experience with conducting and applying customer research, including design thinking, prototyping, and conceptual modeling
Ability to define projects and measures of success, test your assumptions and outcomes, and continuously incorporate feedback

Read more about Design at Atlassian here
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Developer - Customer Support Technology
 
ops Oct 19 2020
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.


Job description

The Customer Support Technology organization is a passionate team of engineers working diligently to unleash the potential of other Atlassians. We work closely with Atlassian's customer care teams to solve a variety of customer-centric problems and challenges. As a team, we build intelligent self-service support systems, analytics, and smart tools which help Atlassian effectively engage with customers.

As a developer, you will work with our multi-functional team across our entire technology stack including relational/NoSQL databases, services, user interfaces, and related build systems.

On your first day, we'll expect you to have:

  • Strong programming fundamentals
  • Ability to rapidly self-train on new technologies
  • Knowledge of web-based applications and architecture
  • Experience performing platform integrations using existing REST APIs
  • Passion for solving complex problems
  • A love for working collaboratively on a team with varied strengths spread across different timezones
  • You have a solid working experience in Java
  • React / Redux proficiency
  • You have at least 3 years of work experience in developing and designing software

It's great but not required if you know:

  • NodeJS
  • Spring Boot
  • AWS Ecosystem
  • operations and incident management - you know how to handle daily software ops work and you are not afraid of handling incidents from time to time
More about our team

We are a growing team of developers, product managers, and designers of all levels of experience. We are, above all else, driven innovators. As standard for Atlassian, we offer 20% innovation time to tackle problems that matter the most to you. We count the reigning ping-pong champion among our numbers.
Customer Support Technology is directly involved in multiple initiatives to change the way Atlassian does business. We have the exciting opportunity to be part of transforming the company and invite you to join us on our journey.

More about your role

You will be part of the internal IT team, working directly with the business stakeholders on designing and implementing microservices that drive customer success and satisfaction. You will be there from the early requirements discussions until the deployment and maintenance of the code you and the team wrote. We all own the source code and responsibility to improve it.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Deal Desk Analyst - Austin, TX
 
ops finance Oct 12 2020
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

At Atlassian, we are on a mission to reinvent B2B selling. We know that classic high-pressure B2B sales tactics don't work anymore. We have built a billion dollar, fast-growing business without any of those tactics, based on high-quality products, free trials and an intense focus on customer satisfaction. Those happy Customers convert to paying Customers, creating a prolific "Flywheel" that has delivered 120,000+ customers to date. We believe that there is an opportunity to more pro-actively engage with our customers through "Smart Touch" - specific, value-added outbound engagements that will lead to higher conversions and incremental bookings throughout the Customer lifecycle.

The Deal Desk Analyst will play an important role in supporting the “high touch” sales motions that complement the flywheel. This position will support the deal process for our complex transactions (Enterprise License Agreements (ELAs), MSAs, and M&A deals) from contracting to booking. In this role, you will strategically partner with our Field Operation teams, Legal, Finance, Partners and Customers to structure proposals, quotes, and contracts in support of our high touch sales motion.

Some of your responsibilities:

  • Own the end to end Quote-to-Cash process from quoting to contracting, provisioning and invoicing for all Atlassian products including M&A products.
  • Partner with cross-functional teams including Revenue Accounting and Legal to review or address revenue recognition concerns for non-standard negotiated deals.
  • Perform month-end and quarter-end Deal Desk closing activities across all Atlassian entities to ensure completeness and accuracy of contract packages.
  • Work closely with Accounts Receivable and Billing team to ensure timely handover of invoice creations and review of credit worthiness.
  • Responsible for creating sales orders in ERP/Billing system and be comfortable with the Order Management aspect of the role.
  • Develop a strong understanding of all Atlassian entities business model and product offerings.
  • Serve as the point of contact and subject matter expert on Atlassian business, operation, and revenue policies for ad hoc troubleshooting of deal issues.
  • Generate and manage approval workflows for contracts as requested by the Field Sales team.
  • Identify and support process improvement efforts to streamline current procedures.

Skills & Requirements:

  • BS/BA in Business, Finance/Accounting, Economics, or a related discipline
  • Minimum 3+ years of experience in Sales Ops, Deal Desk, Order Management and/or Finance Ops
  • Experience with Direct and Channel sales ecosystems
  • Strong sense of urgency and ability to multi-task to tackle large volume of deal requests.
  • Understanding of software revenue recognition standards
  • Salesforce and NetSuite experience
  • Docusign experience
  • Panda Docs, SpringCM, or similar Contract Management tools experience a plus
  • Highly proficient in Excel
  • Good communication skills
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Sales Operations Support Manager
manager data science machine learning backend ops Oct 09 2020
Are you looking to apply your user-centric thinking to support audacious goals at a rapidly growing, mission-oriented company? Are you excited and challenged by the opportunity to optimize processes while having a real impact on people’s lives? If your answer to these questions is yes, we have an amazing position for you.

The Company
Springboard is a fast-growing startup, built by a team that is passionate about fixing education and bridging the world’s skills gap. We’ve helped thousands of students learn cutting-edge technical skills like data science, machine learning, coding and UX design, using a unique approach that involves 1-on-1 mentorship from top industry experts. Our approach results in graduates getting jobs in their new chosen field making significantly more money! 

The Opportunity
Success in our career track programs means we need to scale our Sales org with an experienced Sales Operations Support Manager who would like to join a fun and fast paced company, and help drive the team’s dual mission to enable growth while ensuring good student outcomes.  We’re looking for a tenacious, systems-oriented professional with excellent communication skills, a champion of our students who also understands sales methodologies and what drives sales processes, and who has strong competencies in problem-solving and people management.

As a function head, you will develop and manage at least 5 Sales Ops Associates who compose a critically important and high performing team in a rapidly growing business. You’ll work closely with the Head of Sales Operations + Admissions to strategize and deliver on team goals, and have an opportunity to help shape the development of policy and operations. We have a strong, vibrant team culture and you’ll need to be a good steward in building and maintaining this culture as we grow—our team puts students first, celebrates human-ness, relationships, and fun, and prioritizes investments in professional development and growth. 

Responsibilities:

  • Core Responsibility: Accountable for Sales Ops Support team providing uninterrupted backend support to students moving through the funnel, at defined sales velocity and KPI targets, while executing on strategy to grow and build on the success of our existing operations 
  • Develop and manage a crucial Sales Ops Support team by: setting goals and objectives and making critical adjustments when needed; training on new tools or processes; providing tactical continuity and clarity on initiatives that overlap with your function; providing oversight and direction on high level Ops fires, fostering communication and problem solving, and building/monitoring the scheduling model 
  • Identify, assess, prioritize and plan/execute strategic improvements to processes and systems to scale a world-class Sales Ops Support function and make the sales machine go faster 
  • Regular calibration of subjective Ops evaluations and admissions' rubrics
  • Gather and synthesize Sales Ops Support insights and disseminate to key stakeholders, such as Sales leadership, Marketing, Course Development, Career Services, GM’s, etc.

You:

  • You have a minimum 1 year of experience at a management level, ideally in sales operations, sales, customer success/service, or a related field, working in a highly cross-functional or user-facing role
  • Have excellent communication (verbal & written) and people skills, especially with remote team members
  • Have experience working in CRM’s (Hubspot preferred)
  • You are quick to grasp new processes and understand their implications for different users.
  • You put our students first; you are the biggest advocate for our students in any meeting
  • You are a strategic, analytical thinker who is comfortable using data to measure results and inform decisions.
  • Results driven (e.g., excited to drive enrollments, excited about mission)
  • Have the potential to “scale” with the company and take the lead as we grow

Bonus points if you have:

  • Experience within a startup company.
  • EdTech experience.
  • A background in sales or admissions 
  • You have managed a team of 5+ people
The Springboard team of 180 works out of offices in the heart of San Francisco and Bengaluru. We’re backed by top investors, including Costanoa Ventures, Reach Capital, Learn Capital, Pearson Ventures, and the founders of LinkedIn and Princeton Review.

Working with us, you’ll enjoy competitive compensation, health insurance coverage (for employees based in California, our base plans are fully covered by Springboard; for employees based outside of California, we offer low-premium coverage), a 401k plan, a generous learning budget, team lunches and snacks, and an opportunity to impact thousands of lives alongside a fun, dedicated and mission-driven team. To learn more about our team and culture, follow us on Instagram @springboardlife!

We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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People Experience Operations Manager
manager ops crypto finance Oct 08 2020
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

About the role:

Kraken is changing the world. Like to join us?

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2018 to almost 1200 today and we have no intention of slowing down. 

Last year we raised capital at a $4 billion valuation and have been profitable since 2016. Not only that, Kraken has just become the first crypto company to be granted a banking license in the US. 

Our People team is called the Krakenite Experience (KX) team, and we aim to become a world leader in People Experience. We are now hiring a KX Operations Manager to join our diverse and forward‐thinking global company.  The KX Operations Manager will add value to Kraken by ensuring that the Krakenite Experience is world class from their first days as a Krakenite all the way through their entire Kraken lifecycle. The KX Operations Manager will have top level support to iterate on or build from scratch awe inspiring, best-in-class people programs and initiatives.

This is a great opportunity for an HR professional who has already thrived in creating the best‐in‐class people experiences in high‐growth organizations and who wants to get involved in an industry that is changing the world!

The KX Operations Manager will oversee, build, and coach a globally distributed team on the following core areas:
Performance Management 
Offboarding & Exit Interviews
Global Mobility Program 
Career Pathing
HR Investigations and Conflict Resolution
HR General Requests (i.e. HR ticketing system)
Krakenite Engagement 
Additional programs/policies/processes relating to the mid and end of the Krakenite life cycle

Responsibilities

  • Lead the adoption, communication, and coaching of managers & teams on the above core areas
  • Supervise, coach, and develop a globally distributed HR operations team 
  • Assist in driving the development and maintenance of HR policy and procedural documents 
  • Drive the Ops team to create in-depth analyses of feedback and outcomes that demonstrate a forward thinking, action oriented, and flexible approach to iterations
  • Provide expert level support to our Visa/Immigration needs and drive the development of a Mobility policy and program
  • Research, implement, and promote new or creative processes and policies regarding the mid and end of the Krakenite lifecycle
  • Conduct and  oversee investigations to ensure the successful resolution of Krakenite Relations issues in a timely, well-documented manner 
  • Maintain the highest level of integrity, professionalism, fairness, and confidentiality regarding HR personnel matters and job performance
  • Foster productive relationships with other departments (especially Legal, Finance, and Business Operations & Strategy) 
  • Provide proactive thought leadership on best practices when it comes to people systems and operations that enhance the overall Krakenite experience 
  • Ensure that in all things the Krakenite Experience is at the forefront

Requirements

  • 5+ years of international HR experience with at least 2 of the 5 years in a leadership role
  • Thorough knowledge of international employment-related laws, regulations, and compliance requirements
  • Experience managing mobility programs and supporting Visa/Immigration requirements and processes 
  • Proven experience in HR policy and procedural documentation development, drafting, and maintenance
  • Understanding of HRIS systems design, HR reporting, workflow, and auditing requirements 
  • Ability to manage multiple critical priorities/projects without losing attention to detail or a positive attitude
  • Completely at ease in an ever changing fast paced ambiguous environment
  • Extremely flexible, open-minded, and creative when it comes to developing and maintaining HR protocols
  • Relentlessly devoted to the ‘people experience’ in all things 
  • Excellent interpersonal, negotiation, and conflict resolution skills
  • Tech-savvy with an appreciation for privacy, security, “crypto values”, sound money, and can get along well with other Krakenites 

Nice to have

  • Experience with Workday strongly preferred
  • Has personally used cryptocurrency
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us:
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Sr. Director, Strategy & Monetization
executive saas cloud ops finance Oct 07 2020
Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital and Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, and Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

About the Role
As the Sr. Director, Deal Strategy and Monetization, you will create and lead an empowered shared center of excellence, responsible for designing best practice deal structures and then driving enablement and implementation in the field. 

This team will be called upon by field sales teams early in the cycle for strategic deals and also to strategize on the ideal commercial model to ensure we win and maximize bookings and revenue. This team will also serve an important governance function, entrusted with decision rights by Finance and Legal on the most common requested terms where those functions are able to establish pre-approved non-standard alternatives.

In this role you will work closely with PM (pricing) and Finance on overall monetization strategies and bring feedback, patterns, and competitive intel from the field and customers back to the business in order to continually evolve pricing and deal structure strategy.

This position reports our VP, GTM Strategy and Operations.

What you'll do

  • Own the cross-functional process to create a clear and efficient Global Approval Matrix across all pricing structures and terms
  • Focus on early engagement for our most strategic non-standard deals, with the goal of meeting our customer’s needs while managing risk 
  • Act as the Field Ops SME/POC for Pricing strategy
  • Partner with Product Management and Marketing in New Product Introduction (NPI) process and with all pricing decisions, to bring a POV from the Field as well as ensure implementation of pricing strategies
  • Enable Sales Team on the structuring of strategic deal types. Include education and guidance on business practices, review and approval of commercial terms, and front line negotiation of agreements
  • Create and implement a governance model for standard and non-standard pricing and terms for a global sales organization
  • Maintain an evolving subject matter expertise in pricing trends and competitive pressures to recommend competitive deal structures
  • Grow, manage, and develop a strategic, highly-skilled, customer-oriented team 

What we're looking for

  • Experience leading a global deal desk function at a SaaS and/or enterprise software company
  • Proven track record of improving deal velocity alongside better risk management 
  • Expertise in driving organizations toward greater effectiveness and efficiency
  • Passion for using data to drive better decision making Experience launching new SaaS pricing and packaging
  • Experience building and motivating high-performing teams able to thrive in a hyper-growth environment and meet business goals
  • Thorough understanding of all industry-standard and non-standard software selling models including SaaS, perpetual, on-demand, consumption, etc.
  • Deep understanding of revenue recognition requirements
  • Superior contract negotiation skills and ability to develop such skills in others
  • Experience transacting via Global Cloud Provider marketplaces 

Additional highly desirable experience

  • Experience working with companies that have both Public/Hybrid Cloud and on premise deployment options
  • Proven track record automating complex Quote-to-Cash Processes through successful CPQ tool implementations
#LI-SA1

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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HR Business Partner - APAC
Dataiku  
data science ops Oct 07 2020
Dataiku allows enterprises to create value with their data in a human-centered way while breaking down silos and encouraging collaboration. One of the most unique characteristics of our product, Data Science Studio (DSS), is the breadth of its scope and the fact that it caters both to technical and non-technical users. Through DSS, we aim to empower people through data and democratize data science.

We are looking for an HR Business Parner to oversee HR operations in the APAC region. You will report directly to our Director HRBP based in Paris.  This role focuses on ensuring the smooth execution of all HR processes for our employees, starting right after the onboarding. This role will be based in the company’s office in Singapore and will include travels to other Dataiku locations in the area (mainly Australia for the time being).

The successful candidate will be interested in working in the HR field and has worked as an HR generalist or HR administrator, ideally in a fast-paced and international company. We are looking for a dynamic, detail-oriented partner who can help us champion Dataiku in the APAC region. This candidate will be an integral part of the HR team yet should feel comfortable working autonomously.

Responsibilities

  • HR Operations: 
  • Be the first point of contact for general HR queries from managers and employees in the APAC region
  • Support and manage HR processes (onboarding, off-boarding, employee life-cycle processes etc.): including laptops purchase & set up
  • Preparation of HR documentation (employment letters, immigration, contracts etc.)

  • Payroll & Admin:
  • Run payroll and oversee benefits
  • Audit and improve - if need be - all benefits scheme for the regions (health insurance, pension, etc)
  • Facilitate international mobilities by coordinating relocation locally with our providers according to the company policy(including but not limited to  immigration and tax topics)

  • HR projects:
  • As the local HR representative and as part of the global HR team, you will play an active role in transversal HR projects (career paths, campus management, etc.. )

Qualifications

  • 4+  years of experience in HR ops or admin, ideally in a international company
  • Previous successful experience working with remote management
  • Previous experience working with other countries in Asia (Korea, Japan especially) and with Australia a key asset. 
  • Willingness to dive in and assist with whatever is needed 
  • Detail-oriented with strong analytical, evaluative, and research skills
  • Polished and professional interpersonal communication, writing, and presentation skills.
  • Discretion around highly sensitive information, e.g. salary and benefit information
  • Previous experience in a fast paced environment a plus
To fulfill its mission, Dataiku is growing fast! In 2019, we achieved unicorn status, went from 200 to 400 people and opened new offices across the globe. Spanning from Sydney to Frankfurt, Denver to London, geography doesn’t stop Dataikers from working closely together and sharing experiences. Collaboration is key within our product and culture. We strive to create a sense of belonging and community while fostering diverse thinking by encouraging cross-team, cross-office interactions like our annual company offsite or Paris onboarding. Fly over to Twitter, LinkedIn, and Instagram to read stories about our culture, people, and success. 

Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment.
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KX Operations Manager
manager ops crypto finance Oct 05 2020
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

Kraken is changing the world. Like to join us?

In less than a decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2018 to almost 1200 today and we have no intention of slowing down. 

Last year we raised capital at a $4 billion valuation and have been profitable since 2016. Not only that, Kraken has just become the first crypto company to be granted a banking license in the US. 

About the role

Our People team is called the Krakenite Experience (KX) team, and we aim to become a world leader in People Experience. We are now hiring a KX Operations Manager to join our diverse and forward‐thinking global company.  The KX Operations Manager will add value to Kraken by ensuring that the Krakenite Experience is world class from their first days as a Krakenite all the way through their entire Kraken lifecycle. The KX Operations Manager will have top level support to iterate on or build from scratch awe inspiring, best-in-class people programs and initiatives.

This is a great opportunity for an HR professional who has already thrived in creating the best‐in‐class people experiences in high‐growth organizations and who wants to get involved in an industry that is changing the world!

The KX Operations Manager will oversee, build, and coach a globally distributed team on the following core areas:
Performance Management 
Offboarding & Exit Interviews
Global Mobility Program 
Career Pathing
HR Investigations and Conflict Resolution
HR General Requests (i.e. HR ticketing system)
Krakenite Engagement 
Additional programs/policies/processes relating to the mid and end of the Krakenite life cycle
 

Responsibilities

  • Lead the adoption, communication, and coaching of managers & teams on the above core areas
  • Supervise, coach, and develop a globally distributed HR operations team 
  • Assist in driving the development and maintenance of HR policy and procedural documents 
  • Drive the Ops team to create in-depth analyses of feedback and outcomes that demonstrate a forward thinking, action oriented, and flexible approach to iterations
  • Provide expert level support to our Visa/Immigration needs and drive the development of a Mobility policy and program
  • Research, implement, and promote new or creative processes and policies regarding the mid and end of the Krakenite lifecycle
  • Conduct and  oversee investigations to ensure the successful resolution of Krakenite Relations issues in a timely, well-documented manner 
  • Maintain the highest level of integrity, professionalism, fairness, and confidentiality regarding HR personnel matters and job performance
  • Foster productive relationships with other departments (especially Legal, Finance, and Business Operations & Strategy) 
  • Provide proactive thought leadership on best practices when it comes to people systems and operations that enhance the overall Krakenite experience 
  • Ensure that in all things the Krakenite Experience is at the forefront

Requirements

  • 5+ years of international HR experience with at least 2 of the 5 years in a leadership role
  • Thorough knowledge of international employment-related laws, regulations, and compliance requirements
  • Experience managing mobility programs and supporting Visa/Immigration requirements and processes 
  • Proven experience in HR policy and procedural documentation development, drafting, and maintenance
  • Understanding of HRIS systems design, HR reporting, workflow, and auditing requirements 
  • Ability to manage multiple critical priorities/projects without losing attention to detail or a positive attitude
  • Completely at ease in an ever changing fast paced ambiguous environment
  • Extremely flexible, open-minded, and creative when it comes to developing and maintaining HR protocols
  • Relentlessly devoted to the ‘people experience’ in all things 
  • Excellent interpersonal, negotiation, and conflict resolution skills
  • Tech-savvy with an appreciation for privacy, security, “crypto values”, sound money, and can get along well with other Krakenites 

Nice to haves

  • Experience with Workday strongly preferred
  • Has personally used cryptocurrency
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

Learn more about us:
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Digital Marketing Manager
manager marketing manager saas testing ops Sep 30 2020
We're looking for a Digital Marketing Manager to join our team. This person will help to develop and own our digital marketing strategy to support awareness and demand generation objectives to deliver qualified opportunities to our sales pipeline.  Digital campaigns are a critical channel for the company as we continue to pioneer the category of feature management.

LaunchDarkly is a rapidly growing software company with a strong mission and vision carried out by a talented and diverse team of employees. Our goal is to help teams build better software, faster.

Software powers the world and LaunchDarkly empowers all teams to deliver and control their software.

Responsibilities:

  • Own the strategy and execution of all digital channels to drive growth and revenue.
  • Manage our vendors for Paid Search, Paid Social, Display, and other third-party advertisers.
  • Define key performance indicators (KPIs) by channel, drive pipeline, and measure growth to ensure the success of ongoing integrated campaigns.
  • Develop multi-touch, omnichannel strategies for targeted audiences defined by various criteria (sales segment, region, industry, etc.) to engage prospects and move them through the funnel.
  • Drive leads, opportunities, and pipeline for Enterprise, Mid-Market, SMB, and Self-Serve segments.
  • Provide reporting on how each channel, campaign, and creative is performing.
  • Implement cross-channel testing methodologies to maximize investments and drive additional pipeline. Share findings with the team and improve the demand creation process.
  • Innovate with new design and copy concepts to test across channels and platforms that align with LaunchDarkly’s brand, positioning, and messaging.
  • Execute integrated, cross-channel campaigns with creative approaches to brand awareness, lead acquisition, and retargeting.
  • Project manage landing page development by partnering closely with key stakeholders.
  • Develop cross-functional partnerships with Corporate Marketing, Product Marketing, Design, Field Marketing, Rev Ops, SDRs, and Sales Leadership.

Basic Qualifications:

  • 4+ years of digital marketing or demand generation, preferably in B2B SaaS environment.
  • Experience managing paid advertising budgets (minimum of $1M a year, but preferably more) to meet lead, opportunity, and/or pipeline goals.
  • Proven track record of demonstrating positive ROI from paid advertising budgets all the way to closed-won revenue.
  • Experience tracking and reporting on ROAS as a key metric.
  • Strong Salesforce acumen.
  • Strong understanding of Marketing Automation.
  • Proficiency in analytical insights and reporting.
  • Creative thinker willing to test big ideas and apply learnings to future campaigns.
  • Team player that’s ready to get the job done.

Preferred Qualifications:

  • Experience with Metadata.io is a plus.
  • Experience with Marketo is a plus.
  • Experience with Domo is a plus.
  • Forecasting experience is a plus!
About LaunchDarkly:
LaunchDarkly is a Feature Management Platform that serves hundreds of billions of feature flags daily to help software teams build better software, faster. Feature flagging is an industry standard methodology of wrapping a new or risky section of code or infrastructure change with a flag. Each flag can easily be turned off independent of code deployment (aka "dark launching"). LaunchDarkly has SDKs for all major web and mobile platforms. We are building a diverse team so that we can offer robust products and services. Our team culture is dynamic, friendly, and supportive. Our headquarters are in Oakland.

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. 

We've partnered with KeyValues to help demonstrate the amazing culture we've built here at LaunchDarkly, find more info at https://www.keyvalues.com/launchdarkly
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Digital Marketing Manager
manager marketing manager saas testing ops Sep 30 2020
We're looking for a Digital Marketing Manager to join our team. This person will help to develop and own our digital marketing strategy to support awareness and demand generation objectives to deliver qualified opportunities to our sales pipeline.  Digital campaigns are a critical channel for the company as we continue to pioneer the category of feature management.

LaunchDarkly is a rapidly growing software company with a strong mission and vision carried out by a talented and diverse team of employees. Our goal is to help teams build better software, faster.

Software powers the world and LaunchDarkly empowers all teams to deliver and control their software.

Responsibilities:

  • Own the strategy and execution of all digital channels to drive growth and revenue.
  • Manage our vendors for Paid Search, Paid Social, Display, and other third-party advertisers.
  • Define key performance indicators (KPIs) by channel, drive pipeline, and measure growth to ensure the success of ongoing integrated campaigns.
  • Develop multi-touch, omnichannel strategies for targeted audiences defined by various criteria (sales segment, region, industry, etc.) to engage prospects and move them through the funnel.
  • Drive leads, opportunities, and pipeline for Enterprise, Mid-Market, SMB, and Self-Serve segments.
  • Provide reporting on how each channel, campaign, and creative is performing.
  • Implement cross-channel testing methodologies to maximize investments and drive additional pipeline. Share findings with the team and improve the demand creation process.
  • Innovate with new design and copy concepts to test across channels and platforms that align with LaunchDarkly’s brand, positioning, and messaging.
  • Execute integrated, cross-channel campaigns with creative approaches to brand awareness, lead acquisition, and retargeting.
  • Project manage landing page development by partnering closely with key stakeholders.
  • Develop cross-functional partnerships with Corporate Marketing, Product Marketing, Design, Field Marketing, Rev Ops, SDRs, and Sales Leadership.

Basic Qualifications:

  • 4+ years of digital marketing or demand generation, preferably in B2B SaaS environment.
  • Experience managing paid advertising budgets (minimum of $1M a year, but preferably more) to meet lead, opportunity, and/or pipeline goals.
  • Proven track record of demonstrating positive ROI from paid advertising budgets all the way to closed-won revenue.
  • Experience tracking and reporting on ROAS as a key metric.
  • Strong Salesforce acumen.
  • Strong understanding of Marketing Automation.
  • Proficiency in analytical insights and reporting.
  • Creative thinker willing to test big ideas and apply learnings to future campaigns.
  • Team player that’s ready to get the job done.

Preferred Qualifications:

  • Experience with Metadata.io is a plus.
  • Experience with Marketo is a plus.
  • Experience with Domo is a plus.
  • Forecasting experience is a plus!
About LaunchDarkly:
LaunchDarkly is a Feature Management Platform that serves hundreds of billions of feature flags daily to help software teams build better software, faster. Feature flagging is an industry standard methodology of wrapping a new or risky section of code or infrastructure change with a flag. Each flag can easily be turned off independent of code deployment (aka "dark launching"). LaunchDarkly has SDKs for all major web and mobile platforms. We are building a diverse team so that we can offer robust products and services. Our team culture is dynamic, friendly, and supportive. Our headquarters are in Oakland.

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. 

We've partnered with KeyValues to help demonstrate the amazing culture we've built here at LaunchDarkly, find more info at https://www.keyvalues.com/launchdarkly
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Compensation Business Partner
 
ops finance Sep 29 2020
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Job Description:

It’s an exciting time to join the Total Rewards team at Atlassian! We just announced our Team Anywhere vision and are looking for a talented, experienced and fun compensation professional to help us evolve our compensation strategy, programs, policies and processes for a truly remote workforce.

As the Compensation Business Partner supporting our Product and Design teams you will collaborate with HR Partners, Management, and our recruiting team to provide compensation analysis and support compensation program management for the business. The successful candidate will partner with all stakeholders to identify and address global compensation issues and evangelize Atlassian's compensation philosophy and strategy. The ideal candidate has the ability to understand complex data, is detail oriented and laser focused, but also able to see the bigger picture. Global experience on day-to-day responsibilities.

This role will also be a member of the Compensation Leadership Team and have exposure to all of the work efforts within the team. While we have to divide and conquer to get work done, we are highly collaborative and value all opinions so you will always have a seat at the table as we deliver on the initiatives on our FY21 roadmap.
If that isn’t compelling enough, we are a globally distributed team yet manage to be close-knit. Our team meetings range from a focus on compensation related topics to birthday recognition and competitive games. We work hard and play hard together.

Day to Day Responsibilities Include:

  • Collaborate with business leaders on compensation strategy and decisions
  • Conduct market analysis and insights for new and existing roles
  • Support recruiters with offer creation
  • Compile analytics for new or existing compensation programs
  • Partner with FP&A to develop annual salary budgets & manage equity pool usage
  • Coach managers on compensation decisions and communication, in partnership with HR Partners
  • Perform analysis on the efficiency and competitiveness of comp programs, and model potential impact of alternatives
  • Support annual compensation planning activities, including data prep, auditing and reporting out on key findings
  • Build and maintain compensation documentation, and work with HR Ops and other partners to support audits, and drive process improvements
  • Develop and deliver training to People team, partners and the business

More About You:

  • 6+ years of forward-thinking experience in compensation, finance or consulting with an in-depth knowledge of core compensation terminology and fast-growing technology company best practices.
  • Bachelor's degree in Business, Finance, or an emphasis on Human Resources preferred
  • Excellent attention to detail, confidentiality, time management, interpersonal, communication, presentation, organization, decision-making, and planning skills.
  • Highly proficient in Excel and Google Sheets
  • Strong project management experience
  • Experience developing and rolling out scalable processes with the ability to be very detail oriented, while also aligning with big picture
  • Strong analytical and quantitative skills, and a track record for executing and auditing work
  • Ability to gain alignment and represent a common point of view across multiple partners
  • On top of current compensation and total rewards trends; creative thinker who can apply experience but also think outside of the box
  • Workday experience preferred


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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API Engineering
node-js api mongodb architecture caching python Sep 21 2020

We are looking for a remote, experienced, system software contributor with a system and software architect's mind to join our small engineering team. As an API engineer your are a problem solver. API engineers provide the core functions for our business through the highly performative and innovative APIs they design, build, and elaborate. There may be some occasional frontend (React) work as well.

To apply send a note as well as your resume. See the To Apply section below!

We are a San Francisco based company but you can work from your home or from a workspace. We work remote since before Covid. We will work with you to be a fully connected member of our team. The majority of our staff is located remotely!

We are working on exciting bleeding edge technologies and services to advance patient health. 

You care about doing good and finding ways to help other people. We care about the work we do, and how we do it. We care about friendly and effective teams and a civil work life. We care about our patients and their outcomes.

Role & Responsibilities:

You will

  • Help define technology solutions to product problems
  • Propose, discuss, plan, and develop APIs for use by our frontends as well as system partners
  • You will architect and document solutions with your peers in the engineering team, size them, commit to them, develop them, and make sure they succeed in production.
  • With your experience, be able to help identify system issues in advance, and understand the tradeoffs in terms of time and effort of the various solutions to them.
  • Use your creative intelligence to find appropriate solutions and propose what are perhaps entirely new ways to better solve problems.
  • endeavor to be responsive to your team as well as those outside of the team and engage with them honestly.
  • know your limitations

Technical Requirements:

  • Experience with APIs:
    • Expertise in Nodejs and Javascript. We also have CoffeeScript for better or worse.  If you are coming from another language like Python or Go, you should be expert there and adept at quickly learning new languages.
    • Expertise in writing readable, well designed, class oriented code is essential. Javascript should make you uncomfortable.
    • You should be expert with async code and the issues that arise from multiple processing threads working on the same data. 
    • Know what a well designed API looks like and why it is the way it is.  Have opinions on REST-based apis, positives and negatives.
    • API ops experience is a plus
  • Experience with System Components:
    • Storage: know Mongo/No-SQL and MySQL-like system very well
    • Caching: Familiarity with Redis and/or other similar systems. And understand the issues.
    • Familiarity with AWS components
  • Experience with Process:
    • Be a process leader to help us improve our team efficacy. Be able to write clear agile-style use cases and acceptance tests. You have opinions on effective work processes. You can negotiate with other business players on dates and deliverables.
    • Be good at understanding, refactoring, and commenting code.
    • Know Git, and have experience approving PRs.
    • Support task management, and understand how sprints or other agile development processes work.
    • Have experience and appreciation for writing test cases. Can talk about TDD or other testing methodologies and have opinions on them. 

It’s a plus if you have experiences with:

    • Machine learning, image recognition, or human behavior detection technologies
    • Kubernetes deployments, Docker, Jenkins, Terraform, DevOps, and system infra
    • System optimization, operating systems or networking design
    • System and app security, handling PII / HIPAA
    • Healthcare related development experiences
    • Content management systems
    • Business billing and reporting systems
    • Principled technology selection process, and build vs buy decisions.

Other requirements:

  • You must speak excellent English.

Location -- Remote:

  • This job is a remote hire based anywhere in the Americas or Europe. 
  • We require overlap with US timezones. 

To Apply: Write an introduction that describes:


  1. Your interest, passion, and fit for this role. We are passionate people.

  2. Why you want to work at PeerWell in particular? You can also ask questions to learn more.

  3. What in your background exactly pertains to this work.


You will not be considered without such a note.  

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Product Analyst, Opsgenie
 
saas ops Sep 18 2020
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Do you have a passion for examining complex data and turning it into useful information and insights? Do you love finding the next big ‘aha’ insight which changes the way a business thinks about their customers? Would you like to drive real change with global impact at the world's hottest SaaS company? Atlassian is a fast-paced work environment and there are plentiful chances to create impact!

Atlassian’s mission of “Unleash the potential of every team” is the guiding light behind what we do. We have developed well-known products (Jira, Confluence, Trello, etc.), that fit in the fabric of teamwork across different types of teams, and the processes to help every team succeed. 

One of these products is OpsGenie - a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. OpsGenie centralizes alerts, notifies the right people reliably, and enables them to collaborate and take rapid action. 

We're growing quickly, so you'll need to help define, implement, and scale the systems and processes for sustainable growth. If you love finding patterns amidst chaos, making quick decisions, and getting your hands dirty in data, this could be a great fit!

On your first day, you'll have:

  • 3-5 years of experience in analytics
  • Advanced proficiency in SQL
  • Expertise on working with engineers to implement behavior tracking/analytics instrumentation
  • A strong intuition for crafting raw data and analysis into well-written and persuasive content
  • The ability to juggle multiple projects and priorities
  • Experience collaborating with senior management and translating insights into decisions and actions
  • Comfort operating in ambiguous, fast-changing environments
  • Proficiency in at least one analytics & visualization tool such as Tableau, Looker, Mode, Plotly, etc.
  • A willingness to learn and adapt to new technologies and methods as needed
  • The ability to travel to San Francisco & Sydney at least twice a fiscal year

It's great, but not required, if you have:

  • Experience working in a global environment with remote teams
  • Experience in doing analysis for a Product based company.
  • Experience with scripting and analysis languages (Python, R)
  • Expertise using Git
  • Deep knowledge of statistics and probability, especially in relation to experimentation
  • An advanced degree in a quantitative discipline such as statistics, economics, mathematics, or computer science
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Sales Account Executive, Mid-Market
Loom  
executive ops healthcare Sep 17 2020
About Loom:
Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 4M users across 90k+ companies. Our customers are global and use Loom at work at world-class companies including HubSpot, Square, Uber, GrubHub, and LinkedIn.

Founded in 2016, Loom has raised $73 million from top-tier investors including Sequoia Capital, Kleiner Perkins, the Slack Fund, and the founders of Instagram, Figma, and Front.

The Role:
At Loom, the sales team works with our largest customers to help them realize the value of Loom’s upmarket offerings, expand the value and the ways companies use Loom, and drive impactful business outcomes with new and existing customers. As founding members of the sales org, early team members will be exemplary ambassadors of Loom with customers and with teammates alike, as there will be many opportunities for cross functional collaboration with partners in Ops, Marketing, Support, and Product. The sales team will pair upmarket and enterprise selling motions with a true first-principles approach, and early members will help create and set many of the processes that will help us scale this team dramatically in the coming years. Lastly, we’re looking for true business “owners” in this role who are excited to accelerate their careers by growing a healthy, vibrant company and vision. 

Responsibilities:

  • Sell Loom’s upmarket offerings to new and existing mid-market customers.
  • Ensure healthy customer retention and expansion through consultative partnership.
  • Collect and share product feedback throughout the Loom company.
  • Be an exemplary ambassador for Loom, both internally and externally.

What We're Looking For:

  • 2+ years of technology sales experience with a preference for SaaS.
  • 1+ years of quota-carrying sales closing experience with a track record of over-performance.
  • Past experience on a fast-growing sales team with a preference for hypergrowth and product-led companies.
  • Strong communicator, both verbal and written.
  • Strong problem-solving skills, the ability and the desire to find solutions and build process where none previously exists.
  • Thrives in a fast-paced, diverse, and highly collaborative team environment.
Perks at Loom:
* Competitive compensation and equity package
* 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)
* Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
* Healthcare reimbursement (for International employees) 
* Life insurance
* Long-term disability insurance
* 401(k) with 5% company matching
* Professional development reimbursement
* Mental health and wellness reimbursement
* Gym reimbursement
* Unlimited PTO 
* Paid parental leave
* Remote work opportunities 
* Yearly off-site retreats (this year was in Barbados)
 
SF office perks
* Daily lunch on-site
* Unlimited snacks & drinks
* Remote week every other month

Remote-specific perks
* Home office & technology reimbursement
* Co-working space reimbursement 
* New-Hire on-boarding in San Francisco (optional)

Loom = Equal Opportunity Employer:
We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.

We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
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Senior Sales Compensation Analyst
senior saas ops finance Aug 31 2020
Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital and Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, and Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

About the Team:
The Confluent Sales Operations team is chartered with building and managing the systems, processes and tools that will keep our sales team achieving great results even as we scale through hyper-growth. 

About the Role:
Confluent is looking for someone to administer and support a world-class compensation process, starting with compensation planning, quota allocation, the creation of individual sales plans, calculation of achievement, and timely, accurate, high-value reporting for the business and for plan participants.

Responsibilities:

  • Analyze and help structure efficient and effective compensation programs for the company’s global sales organization
  • Execute the process to create/change, publish, and obtain signatures for individual compensation plan documents
  • Perform day-to-day administration of the commission calculations and provide timely resolution of inquiries from comp plan participants
  • Support the financial accrual process for monthly commission estimates
  • Analyze and make recommendations to resolve compensation-related issues
  • Develop and track metrics to assess the effectiveness of the sales incentive compensation program
  • Work cross functionally with partners in Sales Ops, Finance, HR, and other teams to ensure accuracy of data, inputs and calculations

Required Skills and Experience:

  • 5+ years of sales compensation experience, ideally in a rapidly growing B2B SaaS company
  • Administrator-level experience with incentive compensation software (e.g. Xactly Incent)
  • Analytical, organizational and project management skills
  • Strong interpersonal skills and the ability to collaborate well with employees at all levels of the organization
  • Positive work style, focus on getting things done and a strong desire to learn and grow
  • Strong attention to detail
Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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Sr Backend Engineer
backend senior linux docker aws ops Aug 26 2020

Penn Interactive Ventures (PI) is a real-money interactive gaming company headquartered in Philadelphia. As the digital arm to Penn National Gaming (NASDAQ: PENN), the largest regional casino operator in the U.S., we are poised for fast-paced growth in the sports betting and online casino space and are looking for a Sr Backend Engineer to join our expanding Sportsbook team!

The Senior Backend Engineer will work on a small, cross-functional team to develop the backend and various APIs for a one-of-a-kind, native sports betting experience. Candidates for this role will work with multiple client teams to build a revolutionary sportsbook from the ground up. Previous work in the gaming industry is not important but we do expect your work-product will reflect a strong technical background and a dedication to concise, scalable code.

RESPONSIBILITIES: ● Demonstrate best-in-class programming skills to develop secure, tested, optimized, scalable code. ● Translate business requirements into code. ● Collaborate with designers, product managers, ops engineers, client engineers, QA engineers and various other teams and stakeholders to solve innovative problehttps://jobs.github.com/positions#ms utilizing out-of-the-box solutions. ● Communicate clearly and effectively using Github, Slack, Google Docs, JIRA, so as to keep all stakeholders in-the-loop regarding relevant issues. ● Interact thoughtfully and professionally with everyone including non-technical colleagues. ● Ability to work in a highly regulated environment and develop code according to regulatory requirements

QUALIFICATION REQUIREMENTS ● Experience with Django/Flask/Python, or Golang. ● Demonstrated experience building and maintaining backend systems and building and consuming APIs. ● Experience with deploying code in Linux based environments such as Debian or Ubuntu ● Experience with Git or other distributed version control systems. ● Experience writing well tested code or experience with practices like TDD ● General computing knowledge -- familiarity with the standard suite of Web Protocols (HTTP, TCP, etc.). ● Familiar with virtualization (ex. Docker, rkt) BONUS POINTS ● BSc or MSc in Computer Science or another STEM field. ● Experience administering AWS Core Services (S3, SQS, EC2, ECS, etc.). ● Experience deploying code via Kubernetes ● A passion for sports or betting.

Penn Interactive is committed to helping our team members live their best, healthy life. We offer unique and competitive benefits that help our employees, through a private exchange which allows our team members the ability to choose from several coverage levels and insurance carriers (both local and national carriers). Along with medical, prescription, dental, and vision coverage, there are also voluntary plans available to employees. PI also offers our employees office perks such as free catered lunches, snacks, and beverages in the office.

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Developer Advocate
ops Aug 25 2020
Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital and Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, and Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

About the Role
As a Developer Advocate for Confluent, you will help developers be successful using Apache Kafka and Confluent technologies and feel awesome while they do it. During the pandemic, you won’t travel much, but you will engage with the community online and build compelling content from home. You’re eager to be part of a diverse team with big goals, and you have an unremittingly positive attitude. Ultimately, you will help developers achieve our mission: to build a streaming data platform and put it at the heart of every company.

What you'll do

  • Engage online and in person (when possible) with the community of developers, ops professionals, and other distributed systems enthusiasts around the world, teaching and inspiring them to apply event streaming technologies more effectively
  • Write sample code, build creative new conference talks, make screencasts, make compelling tutorial videos, and write some of the best blog posts the streaming data world has ever seen
  • Deliver talks at conferences and meetups
  • Help other developers by interacting on Confluent Community Slack, Stack Overflow, Twitter, GitHub, or places where developers come for help online
  • Represent the developer community to the Confluent product and engineering teams, making sure that everything we build is easy to learn and sensible to use

What we're looking for

  • You’re a seasoned software developer
  • You’re a great writer, and can create winsome, on-brand technical blog posts
  • You can write top-quality code samples and mini applications to demonstrate the technologies you want to teachYou can record screencasts and instructional videos of your talks and articles
  • You’re a fun, confident speaker at conferences and meetups—even online
  • In a different world, you could be a product manager, able to imagine how a product should be built for maximum developer happiness, and able to persuade other stakeholders of your approach

Additional highly desirable experience

  • You’re a good JVM language programmer (Java preferred)
  • You’re up to date with current JVM community engineering practices
  • You know something about distributed systems, maybe even Kafka
  • You constantly keep up to date on the latest technologies related to Confluent, streaming data, and distributed systems
#LI-JN1

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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Director, Deal Operations & Execution
saas cloud ops finance Aug 20 2020
Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital and Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, and Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

Confluent is growing at an incredible rate with significant growth in our sales organization.

We are looking for a Director to join our Deal Desk team and strategically drive day-to-day deal operations and foster the next phase of capabilities in the team to exponentially increase sales velocity. This role is a global role that reports to the Sr Director of Sales Operations - Worldwide Deal Desk and will manage an existing team of six direct reports across the Americas and internationally in EMEA and APAC.

This high-visibility role significantly impacts global operational efficiency and internal customer/stakeholder success as well as Confluent profitability. This role will partner closely with Finance, Legal, Product Marketing, Product Management, and Business Systems to develop and execute operational plans, priorities, and policies. 

For this role, we are seeking an analytically sharp leader that can easily identify gaps and agilely guide the team in quickly addressing the field’s needs. This person will shepherd hard the team in striking the perfect balance between deal velocity, deal structure/economics, and deal accuracy. The ability to thrive in an extremely fast-paced environment will be key to success. Empathy and the ability to work collaboratively across teams, cultures, and time zones is a must!

Responsibilities:

  • Accelerate Deal Velocity
  • Dig into quote-to-cash process to lead data-driven decisions in implementing automation, process, and training improvements for both Deal Desk team members and Sales
  • Drive automation improvements and streamline processes to reduce manual touch points by Sales, Deal Desk, Finance, and Legal

  • Empower Deal Desk with Knowledge
  • Advise team in deal structuring, pricing/economic analytics, and “quote-to-close” best practices
  • Coach team in crafting ASC 606-compliant deals and when to flag issues to Revenue
  • Guide team in drafting non-standard terms in Order Forms and when to engage Legal

  • Ensure Deal Accuracy
  • Implement a scalable combination of review procedures, automations, and training to ensure Opportunities, Quotes, and Order Forms are complete and accurate
  • Develop and execute measurable performance KPIs to assess operational and financial impacts of the team’s work and intelligently iterate based on data insights

Required Skills and Experience:

  • Bachelor’s and/or Master’s degree in a Business field
  • 4+ years in people management leadership roles including some remote & global team members
  • 10+ years experience in Deal Desk, Sales Ops, sales support, contracts, and/or pricingExcellent skills in Excel modeling, synthesizing data, and presenting analysis with recommendations
  • Experience creating strong cross-functional partnerships across Revenue, Legal, Business Systems/IT, and Go-To-Market teams
  • Working knowledge of drafting commercial terms and experience in advising team on approach
  • Working knowledge of ASC 606 and experience in guiding team to provide workable options
  • Experience with SaaS, Cloud, On-Premise, and Professional Services sales models
  • Strong abstract thinker able to apply complex concepts across a variety of situations
  • Passion for efficient and excellent customer service without compromising business goals
  • Proven project management experience; successfully leading and completing projects
  • Experience working with remote sales and business partner teams
  • Strong oral and written communication skills with the ability to synthesize and effectively communicate information across teams, roles, and levels
Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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Senior Site Reliability Engineer, Opsgenie
 
senior java python saas linux cloud Aug 10 2020
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Atlassian’s mission of “Unleash the potential of every team” is the guiding light behind what we do. We have developed well-known products (Jira, Confluence, Trello, etc.), that fit in the fabric of teamwork across different types of teams, and the processes to help every team succeed. 

One of these products is OpsGenie - a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. OpsGenie centralizes alerts, notifies the right people reliably, and enables them to collaborate and take rapid action. OpsGenie also has a track record of operating at five-nines availability. This means reliability is built into our processes, systems, tools, and mindset.We live and breathe reliability

You will be required to deeply understand technology landscapes, and evaluate the use of new technologies. You will be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Atlassian. You will consistently tackle abstract issues that span multiple functional areas and drive your team to push for improvements that can scale across other teams, services, and platforms. 

We'd love it if you brought a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. We'll support you with robust backend systems, mature processes, and a motivated team with a strong desire to not f*** the customer. We're looking for an engineer who can analyze and help improve our monitoring and processes to get us to an even higher level of availability, scalability, and reliability.

On your first day, we'll expect you to have:

  • 7+ Yrs of experience with software development, ideally Python/Java/Go/etc
  • Understanding of Linux and Networking systems
  • Hands-on experience with public cloud offerings (AWS components like EC2, CloudFormation, IAM, RDS, S3, DynamoDB, Kinesis - or equivalents, e.g. in GCP)
  • Experience operating high-availability, fault-tolerant, scalable, distributed software in production: building monitoring into your code, tweaking dashboards, defining alerts, etc...
  • Strong organizational and interpersonal skills

It would be great, but not mandatory, if you had:

  • An ability and desire to mentor and coach engineers
  • A deep understanding of Observability (monitoring, logging, and tracing) best practices
  • Experience with front end development including React
Atlassian Site Reliability Engineering is a rapidly growing group within the organization. We are in the process of building our teams, tools, and systems as part of Atlassian's mission to build the best SaaS services in the world. This is a truly exciting team to join - we are currently or are planning to be involved with every technical team across Atlassian. 

We enable Atlassian to go fast by providing real-time feedback on production systems. We work side by side with the product family and platform developers to maintain and improve services and performance. We live the company values with a strong customer focus and possess a healthy sense of urgency. We are a heavily data-driven team, utilizing a variety of data collection, enrichment, analytics and visualizations to learn about our complex systems. 

We also live the 'Play, as a team' value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Full Stack JavaScript Developer
javascript node-js agile html api full stack Aug 06 2020

Full Stack JavaScript Software Engineer

Why IDS?

Today’s virtual training environments are segmented and simplistic—the opposite of the real-world’s complex and integrated cyber battlefield. When even the most subtle input can influence every other facet of an operation, the one-dimensional training provided to our armed forces is not only outdated, it flat-out fails to equip them to outpace the operational tempo of the rapidly-evolving multi-domain battlefield. In the virtual arena, new threats emerge every day. IDS provides the tools for warfighters and cyber operators not just to prepare for them, but to anticipate the risks and to be ready for them when they arrive.

Social Media Environment and Internet Replication (SMEIR™), a product of IDS International Government Services, is a digital training solution that provides a full-range, free-play, immersive, realistic and scalable operational practice environment in which warfighters simultaneously train on full-spectrum cyberspace operations and social media analytics during integrated and multi-dimensional exercises.

IDS International is seeking a Mid to Senior level Full Stack JavaScript Software Engineer to join our growing team and build out the next generation of our internet simulation platform, called SMEIR. The Software Engineer will replicate various websites and social media platforms that will be used for cyber-training exercises. IDSI’s engineering team uses a modified Scrum/Agile process. Candidate must be at ease working in an agile environment with little supervision. IDSI uses Slack, Jira and Git for project and software management. Our main office is in Arlington, VA with remote opportunities available for the right candidate.   

Responsibilities:

  • Use software development languages including Javascript, Node.js, SQL and tools to write, edit, maintain, and test computer software as part of a synthetic cyberspace training environment.
  • Follow the software development lifecycle (SDLC) to plan, design, build, test, and deploy software applications, ranging from websites and mobile applications to web applications, video games, and back end API architecture.
  • In addition to creating new software, improve and maintain the working order of existing software.

Required Qualifications:

  • Minimum 3 years professional experience with:
    • JavaScript (ECMA)
    • Node.js
    • HTML5/CSS3
    • Building and using RESTful APIs
    • Git
    • Familiarity with Microservice Architecture.
  • Minimum of 5 years of professional, related experience.

Preferred Qualifications:

  • Undergraduate Degree in Computer Science or equivalent.
  • Experience with:
    • Meteor.js
    • MongoDB
    • React.js
    • Docker
    • Kubernetes
  • Experience with Scrum/Agile development methodologies.
  • Dev/Ops Experience with Linux, BASH, Python.

IDS’s competitive benefit package starts you off out on the right foot. Eligibility begins day one.

  • Health and Well-being - 100% of employee medical and other insurance premiums are paid by IDS.
  • Financial Future – 401(k) with an industry leading match and no waiting period. You are fully vested in all contributions from the start.
  • Paid Leave - Generous time off accruals for you to take paid leave, totaling five weeks.
  • Professional Development – networking opportunities, informal mentoring, education reimbursement and access to thousands of online professional development resources.
  • Casual, fun, and supportive work environment with all the tools and amenities you need to thrive.

Must be an effective communicator both verbally and in writing. Most positions require ability to work on a desktop or laptop computer for extended periods of time. Computer activities include reading, reviewing and analyzing information, as well as providing recommendations, summaries, and reports in written or verbal format. Additionally, positions require ability to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; as well as speak and hear.

Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status, and any other characteristic protected by federal, state, and local law.

If you are unable to apply through the portal and need to speak to someone about necessary accommodations to apply, please email accommodation@idsinternational.com and we will follow up with you. Do not submit resumes and applications through this email.

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Enterprise Advocate
 
cloud ops Jul 31 2020
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Atlassian is revolutionizing the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 140,000 customers worldwide, and the Enterprise Advocates help the largest of those accounts scale their investments in Atlassian.

This Non-Traditional Account Based Selling role is based in our Boston office. Our Enterprise Advocates build and implement an effective sales strategy to drive adoption of select products and services to our Enterprise customer base. At the same time, we want our Enterprise Advocates to be a champion for their customers, providing feedback to our product and engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Channel Partners, Product Specialists, and Marketing organization.

Enterprise Advocates are customer-focused and creative. They are able to think strategically and effectively organize resources to meet the needs of our customers. You need to have an understanding of the Enterprise Sales process & be able to help us apply what could work to the Atlassian sales model.

Minimum Required Experience:

  • 5 or more years of sales experience in a business-to-business sales environment
  • Experience managing key customer relationships and closing strategic sales opportunities
  • Extensive experience utilizing a CRM to manage individual key performance metrics
  • Experience building and managing territory & strategic account plans
  • Experience leading or coordinating Account teams to drive successful customer outcomes
  • Proven experience working within both startup and mature corporate environments
  • Proven track record of meeting or exceeding performance targets
  • Proven ability to make a positive impact outside of individual role

Preferred Additional Experience:

  • Experience working with a channel sales organization
  • Experience selling to Dev/IT audiences
  • Solution selling to VP and C-level Executives
  • Familiarity with Atlassian's suite of products
  • Experience in a "non-traditional" sales environment
  • Comprehensive understanding of Atlassian's sales model
  • Experience with both on-premise and cloud software solutions

Responsibilities Include:

  • Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success
  • Work closely with counterparts in the Channel sales organization to build and execute on effective sales strategies for designated territory or named Accounts
  • Strong interlock and engagement with TAM team members to understand technical initiatives and business outcomes for customers who engage our technical account managers
  • Responsibilities for expansion of new products fall into 2 solution categories:
  • Scale: Server to DC, Server to Cloud Standard (250 users +), Cloud Standard to Cloud Premium (250 users +), Trello Enterprise, Access (As an attach), Enterprise Services, JSD Cloud and JSD Server, ELA
  • Serve as main Atlassian point of contact or escalation point for designated Accounts
  • Maintain full Account ownership while coordinating with a variety of roles (including EDR, LA, Align, SE and CSM functions) to ensure a seamless customer experience
  • Work with SDR team to proactively identify “whitespace” opportunities across above-referenced portfolio within assigned territory or set of named Accounts
  • Work with Loyalty Advocate team to maximize customer health and retention
  • Funnel key customer feedback through Field Ops Insights team
  • Establish and maintain productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers
More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Senior Android Engineer - Remote
GOAT  
android senior ops Jul 29 2020
We’re looking for a product-driven Senior Android Engineer with a strong appreciation for great design not only in products and visual presentation, but also in code and technical architecture. In this role you will collaborate cross-functionally with product design, marketplace ops, analytics and more to ensure a solid end-to-end strategy and execution.

We’re looking for someone who has proven experience building and launching high quality Android apps and is excited about researching new methods or technologies that improve the architecture, user experience or engineering process

In this role you will:

  • Be a part of a small but nimble team expanding the mobile retail experience
  • Use product requirements and technical designs to write well-engineered, robust code
  • Contribute to the design of the application architecture and its constituent software components
  • Work with team to troubleshoot, debug, and fix issues in production and non-production environments
  • Contribute to the innovation, analysis, design, critique and continual improvement of the app
  • Keep up to date with the latest capabilities and features of each Android release

We are looking for:

  • 4+ years of experience building high quality Android apps
  • 5+ years of professional software engineering experience
  • Experience shipping at least one app, currently in Google Play Store is ideal
  • Experience writing and utilizing unit tests to build maintainable and flexible code
GOAT is the global platform for style. Founded in 2015 to bring trust to the sneaker community, the technology platform has since expanded to offer apparel and accessories from the world’s leading contemporary, avant garde and luxury brands. Through its unique positioning between the primary and resale markets, the company is able to surface styles from the past, present and future, delivering authentic product to over 20M members across 164 countries.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable.  If you are a California resident, please review our California Privacy Rights Notice for Job Applicants.
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Director of Sales Ops
Density  
ops executive Jul 26 2020
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Software Engineer
indi  
python aws scala rest java cloud Jul 24 2020

Background

At numo, we incubate new “fintech” companies.  Our flagship product, indi, is growing rapidly and we are seeking a full stack software engineers to join our development team.

The Job

Here’s what you’ll be working on:

indi is one of a kind digital banking product targeted at self-employed customers who are part of the rapidly growing gig-economy space. We are building a product to address the challenges faced by those customers in a unique way.

Job Responsibilities:

  • Be an integral part of the development team across our technology stack which includes Scala, Python, Flutter, Dart and is hosted on AWS.
  • Be willing to learn new technologies. If you are not familiar with some or all of our tech stack, we will be happy to help you ramp up.
  • Focus on creating software that is scalable, robust, testable, easy to maintain and easily deployed

We are looking for:

  • Real world experience building products. Ideally, at least 5+ years. 
  • Expertise in modern architectures (e.g., micro services, event-based, map-reduce, etc.)
  • Experience with deploying and developing for cloud environments (AWS)
  • Familiarity with modern open source thinking and tools (git, continuous builds, continuous deployment, containers, dev ops, Jenkins, Docker)
  • Desire to build and be part of a fun, high-functioning team
  • A computer science degree is desired, but not required if you have real-world experience

What numo offers

  • Competitive salary
  • Opportunity to own equity in indi
  • Cool office space at East Liberty
  • Great benefits
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Senior Sales Enablement Content Manager
senior manager ops Jul 22 2020
Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital and Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, and Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

We are looking for a self-motivated, data-driven, experienced curriculum developer/content manager to join our worldwide sales enablement and go-to-market performance team. You will work with stakeholders to develop program and product enablement content that is current, accurate, and relevant for the global sales organization.

What you will be doing

  • Own management and administration of sales readiness platform, SalesHood
  • Work with subject matter experts to design and develop interactive and innovative learning solutions, including e-learning, webinars, video, talk tracks, assessments, role play, etc.
  • Maintain and update resources in the sales enablement content library
  • Use analytics to identify content consumption and create ongoing reports
  • Articulate ROI, adoption, and KPIs to stakeholders
  • Ensure consistent performance and uptime of the sales enablement systems and technologies
  • Evaluate and implement new technologies to support the mission of sales enablement
  • Recommend, document, and train on best practices

What we're looking for

  • Driven, analytical, creative problem solverProven record of accountability and execution
  • Experience with e-learning content development 
  • Ability to relate to the sales audience with strong listening, written, and verbal communication skills
  • Exceptional organizational and project management skills
  • Strong communication skills (writing, editing, presentation design and delivery)
  • Entrepreneurial spirit/mindset in a startup environment
  • Ability to work cross-functionally and collaboratively with multiple content owners 
  • 5+ years collective experience in two of three following roles: Sales enablement, Sales ops or marketing opsInstructional design / curriculum developmentContent management

Desired qualifications

  • Experience with sales readiness platforms, CRM
  • Familiarity with content production tools 
  • Familiarity with common sales methodologies (Sandler, Challenger, MEDDIC, N.E.A.T., etc)
  • Ability to translate business requirements into implementation plans
  • Knowledge of open source software industry
Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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Senior Engineering Manager, Private SaaS
Auth0  
saas senior manager engineering manager linux cloud Jul 22 2020
Auth0 is a unicorn that just closed a $120M Series F round of funding, with total capital raised to date of $330M. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you're passionate, practice radical transparency to build trust and respect, and thrive when you're collaborating, experimenting and learning – this may be your ideal work environment. We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day. N+1 > N.

Auth0 gives companies simple, powerful and developer friendly building blocks so they can free up resources to focus on innovation. We strive to be the identity platform of choice of developers and enterprises. We take our culture very seriously and are looking for people who are drawn to both our mission and our culture.

The Auth0 Private SaaS Engineering team owns the platform that powers the Auth0 service supporting in our single subscriber environments and we are looking for a highly technical and hands on engineering manager to lead and grow our engineering teams.

Responsibilities:

  • Own the availability of the Auth0 service scaling the infrastructure to keep pace with our growth.
  • Lead a team of Engineers to deliver highly available infrastructure.
  • Mentor and coach new engineering managers and engineers to keep them challenged and delivering their best work.
  • Build a diverse team - fostering a collaborative and an inclusive environment.
  • Develop a roadmap for future work and be accountable for its delivery.
  • Build a metrics program.
  • Develop strong relationship with our internal Engineering teams; influencing their roadmaps and understand where we need to fill any gaps.
  • Collaborate with our public cloud platform team on a unified roadmap.
  • Articulate  and instrument new ways to drive costs savings.

Requirements:

  • Several years experience in a security engineering management role or a senior engineering team lead role.
  • Experience building and maintaining large-scale production systems, particularly in AWS.
  • Experience hiring and attracting talented Engineers.
  • A passion for availability.
  • Hands on experience working as an Engineer (SRE, DevOps, Ops etc).
  • Great organizational and project management skills.
  • Strong written and verbal communication skills.
  • Comfort managing a remote, globally distributed team.

Extra Points:

  • Experience using Linux, Postgres, MongoDB, Elasticsearch and Sumo Logic.
  • A passion for infrastructure as code and config management tools.
  • Experience managing an agile release processes.
  • Experience with other cloud providers such as Azure.

Locations

  • #US; #AR; #CAN;
Thousands of enterprises and millions of users worldwide depend on Auth0 for authentication and authorization of their most mission-critical apps, APIs, and IoT devices. Auth0 safeguards more than 4.5 billion login transactions each month and its top priorities are availability and security.

We like to think that we are helping make the internet safer. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.
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Ruby on Rails Back-end Engineer at Screening Ops Team/Toptal
Toptal  
ruby-on-rails ruby testing graphql microservices ops Jun 23 2020

### Position Description

Ruby on Rails powers a lot of our infrastructure, and we’re looking for hardworking Ruby engineers to support us in reaching the next level.

As members of the Screening Ops team, we reinvent the Toptal Network recruitment process by applying smart software solutions to it. We believe that by providing an outstanding experience to candidates for our network we can attract the best talent in the world.

This ultimate goal is in the hands of a small team of highly skilled engineers with a dedicated Product Manager. Day to day we try to understand our users, their needs, and we implement new experiments to make Toptal screening process better than ever.

This is a remote position that can be done from anywhere. Due to the remote nature of this role, we are unable to provide visa sponsorship. Resumes and communication must be submitted in English.

### Responsibilities:

* Write elegant, efficient, and testable Ruby code, which is easy to maintain and debug.

* Cover code with tests and perform manual testing of features.

* Review the work of colleagues.

* As an excellent teammate, continuously improve our team’s processes, brainstorm ideas, and communicate status and progress.

* Mentor team members, provide feedback, and continuously improve as a professional.

#### In the first week, you will:

* Meet the mentors that will guide you during the onboarding month.

* Get acquainted with our tech stack.

* Shadow team members to see the essence of the Toptal business model.

#### In the first month, you will:

* Develop your first tasks and have them deployed to production.

* Learn about the technology that powers Toptal - services, patterns, and libraries we use and develop.

* Understand our Toptal business.

### In the first three months, you will:

* Deliver value in regular cadence.

* Get comfortable with the daily work routine of our team.

* Review code written by your colleagues.

* Actively supply software planning, development, and maintenance.

* Be ready to propose improvements to Toptal’s processes and codebase.

### In the first six months, you will:

* Contribute to planning and executing multi-sprint initiatives inside your team.

* Lead technical initiatives on our team.

* Drive improvements to the codebase and processes.

### In the first year, you will:

* Have a detailed understanding of Toptal’s technical stack, collaboration rituals, processes, performance, and future work.

* Determine what your career path looks like at Toptal.

* Mentor Toptal’s new team members.

* Exchange 360 feedback with peers in an annual review cycle.

### Requirements:

* Have 5+ years of web development experience.

* Have a strong knowledge of object-oriented programming, automated software testing, databases, development, and testing essential methodologies.

* Care about multiple quality dimensions like user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.

* Have experience developing with a web framework—with Ruby on Rails is a plus.

* Be genuinely interested in technology and love to try new things.

* Seek complex problems but also consider multiple solutions, weigh them in, and decide on the best course of action.

* Grow with providing and receiving transparent but always constructive feedback.

* Special individual contributors will thrive at Toptal. We are not here just to tell other people what to do.

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Senior Software Development Engineer in Test
senior java python javascript ruby saas Jun 11 2020

Contrast Security is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks, heralding the new era of self-protecting software. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate assessment and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has sensors that work actively inside applications to uncover vulnerabilities, prevent data breaches, and secure the entire enterprise from development, to operations, to production.

About the Position

Contrast is looking for a Senior Software Development Engineer in Test (SDET) to join our growing engineering team, based in our office locations: Los Altos, CA, Baltimore, MD, or Belfast. (potential for remote in U.S.)

Our engineering team has a strong spirit of entrepreneurship. Every member has joined us over our 6 year history because he/she wants to be part of a high-performing team and go through the scale up experience. We look for candidates who share similar goals and beliefs about the work and the team they want to be a part of.

Our test automation engineers believe the reward for a job well done is another job. You would rather spend your time enabling engineering teams to more effectively write their own tests than write tests for them. You thrive in an environment where there is something new to learn with each major effort. 

You’ll be landing with an engineering team with the goal of improving their unit testing coverage.  Maybe they need help mocking services? Maybe they need help just refactoring a large group of tests during a system upgrade? Maybe they need help starting a load testing practice? Our teams will ask. You will research, implement and train. Always improving our test coverage and automation.

Responsibilities:

  • Work with multiple agile teams to establish automated test metric goals and achieve them.
  • Work with teams to set up processes, patterns and standards to increase unit test coverage
  • Work with teams to automate high value performance testing (benchmark, load and stress) and API contract testing
  • Working with the Ops teams to test infrastructure as code
  • Contribute to our synthetic test infrastructure, running against our production SaaS systems for real-time awareness of product uptime and functional stability.
  • Build and maintain expertise in several languages and their testing tool sets over time.
  • Work cross-functionally within a service team and be a core contributor in every significant engineering solution that is delivered
  • Solid understanding of system design, including the operational trade-offs of various designs
  • Solid programming and troubleshooting skills. You may be called upon to help with systems written in Java, .NET, Ruby, Go, Python and Javascript. You won’t be expected to know everything, but we are looking for people who can dig through a codebase for debugging and commit tactical fixes opportunities.

Qualifications:

  • You don't love writing code, you love writing code that tests the code.
  • You have 5+ years in technology with at least three in a QA Automation Role or SDET
  • You have a passion for automation – a key team goal is to reduce daily toil through automation.
  • You love to break things, and you like to share how you did it.
  • You can find your way around a database, but you are better at mocking them.
  • You can demonstrate familiarity with common language frameworks. Java is preferred to start, but .NET, Ruby, Go, Python and Javascript are also key to our product offering.
  • You have a desire to make the Internet a safer place.
  • You have a passion for tools, testing frameworks, methodologies and implementations. You choose them based on the best fit for the problem at hand. 
  • You approach problems from a product perspective, thinking through how the user will interact with what you're building.
  • You have strong communication skills. You ask questions, let others know when you need help, and tell others what you need. You write things down so someone else on your team can do them.
  • You're a problem solver. You believe the best work results from finding the simplest solution to complex challenges. We see simplicity as the greatest expression of intelligence and responsibility.
  • You see the big picture. You understand how the code you write interacts with systems and services, both internally and externally.

What we offer:

  • Competitive Compensation
  • In-office Lunches
  • Medical, dental, and vision benefits
  • 401(k)
  • Flexible paid time off
We are changing the world of software security. Do it with us.  
We believe in what we do and are passionate about helping our customers secure their business. We work hard, and we have fun doing it.
Solve the impossible. Easy = boring. 

If you’re looking for a fun work environment and like a challenge, you’ll love Contrast Security.

By submitting your application, you are providing Personal Information about yourself (cover letter, resume, email address, etc.)and hereby give your consent for Contrast Security, Inc. and/ or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. If you are a resident of the European Economic Area or are applying for a position in the European Economic Area, Contrast’s Privacy Statement reflects our policies around compliance with the General Data Protection Regulation (“GDPR”) and your rights respective to GDPR. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles and locations.
The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.
We also collect Personal Information in connection with your application for benefits. In addition to the above, Personal Information also identifies those on behalf of whom you apply for benefits. During your application for benefits, the categories of Personal Information that we collect include name, government-issued identification number(s), email address, mailing address, emergency contact information, and demographic information. We collect and use those categories of Personal Information for administering the benefits for which you are applying and ensuring compliance with applicable legal requirements and Contrast policies.
As a California resident, you are entitled to certain rights under CCPA: 

#LI-132606351
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Site Reliability Engineer, Opsgenie
 
java python saas linux cloud backend May 18 2020
Atlassian is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Atlassian’s mission of “Unleash the potential of every team” is the guiding light behind what we do. We have developed well-known products (Jira, Confluence, Trello, etc.), that fit in the fabric of teamwork across different types of teams, and the processes to help every team succeed. 

One of these products is OpsGenie - a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. OpsGenie centralizes alerts, notifies the right people reliably, and enables them to collaborate and take rapid action. OpsGenie also has a track record of operating at five-nines availability. This means reliability is built into our processes, systems, tools, and mindset.We live and breathe reliability

You will be required to deeply understand technology landscapes, and evaluate the use of new technologies. You will be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Atlassian. You will consistently tackle abstract issues that span multiple functional areas and drive your team to push for improvements that can scale across other teams, services, and platforms. 

We'd love it if you brought a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. We'll support you with robust backend systems, mature processes, and a motivated team with a strong desire to not f*** the customer. We're looking for an engineer who can analyze and help improve our monitoring and processes to get us to an even higher level of availability, scalability, and reliability.

On your first day, we'll expect you to have:

  • Expertise with software development, ideally Python/Java/Go/etc
  • Understanding of Linux and Networking systems
  • Hands-on experience with public cloud offerings (AWS components like EC2, CloudFormation, IAM, RDS, S3, DynamoDB, Kinesis - or equivalents, e.g. in GCP)
  • Experience operating high-availability, fault-tolerant, scalable, distributed software in production: building monitoring into your code, tweaking dashboards, defining alerts, etc...
  • Strong organizational and interpersonal skills

It would be great, but not mandatory, if you had:

  • A deep understanding of Observability (monitoring, logging, and tracing) best practices
  • Experience with front end development including React
More about our team:

Atlassian Site Reliability Engineering is a recently formed and rapidly growing group within the organization. We are in the process of building our teams, tools and systems as part of Atlassian's mission to build the best SaaS services in the world. This is a truly exciting team to join - we are currently planning to be involved with every technical team across Atlassian. We work side by side with the product family and platform developers to maintain and improve services and performance. We live our values with a strong customer focus and possess a healthy sense of urgency. We are a heavily data driven team, utilizing a variety of data collection, enrichment, analytics and visualizations to learn about our complex systems.

Atlassian is growing fast. Our teams, products and services are evolving at an astonishing rate, and so the SRE challenge is to grow at the right speed in the right way. Our vision includes moving to ever more automated systems, using our love of analytics and focus on metrics to both feedback to us what is happening in the production and delivery pipelines, as well as drive decisions about where our pain points are and how we fix them. We also live the 'Play, as a team' value by having a strong focus on sharing learning experiences from the front line with the development teams.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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