<p>GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating three distinct brands–GOAT, Flight Club and alias–GOAT Group has a global community of over 30M members across 164 countries.</p>


GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating three distinct brands–GOAT, Flight Club and alias–GOAT Group has a global community of over 30M members across 164 countries.

GOAT Group

<div>At GOAT Group, the Engineering team is an integral part of our dynamic company. By joining the team, your skills will be front and center, working alongside other passionate individuals to solve problems and build software. From launching compelling new consumer experiences, tackling global logistics challenges to scaling infrastructure to facilitate our rapid growth – technology is essential to driving our vision forward. The work you do will change the way the world shops, while also empowering entrepreneurs, including individual sellers, brands, and boutiques.</div><div><br></div><div>We’re looking for product-driven engineers with a strong appreciation for great design not only in products and visual presentation but also in code and technical architecture. You’ll collaborate cross-functionally with product design, marketplace ops, analytics, and more to ensure a solid end-to-end strategy and execution.</div><div><br></div><div>We’re looking for someone who has proven experience building and launching high-quality single-page web applications and is excited about researching new methods or technologies that improve the architecture, user experience, or engineering process.</div><h3>In This Role You Will:</h3><div><ul><li>Be a part of a highly collaborative and innovative team, expanding the mobile and desktop web experience.</li><li>Share ownership of a high-traffic consumer-facing web application, averaging over 10 million monthly visitors.</li><li>Review code and mentor other engineers, including pair programming and presenting Show and Tells.</li><li>Partner with product, design, marketing, and QA to deliver MVP-scoped features and validate its impact.</li><li>Be an advocate for innovation; research and prove out the latest web capabilities and features.</li></ul></div><h3>We Are Looking For: </h3><div><ul><li>3+ years of professional software engineering experience (Javascript libraries) </li><li>2+ years of experience developing consumer-facing single-page applications (React, Angular, etc.)</li><li>Experience writing and using unit tests to build maintainable and flexible code</li><li>Experience building highly performant NodeJS backend-for-frontends</li><li>Experience writing and maintaining unit, integration, and end-to-end tests</li><li>Experience optimizing web performance (time-to-first byte, time-to-first paint, perceived performance)</li><li>Huge plus if you have experience with Ruby on Rails and/or Golang</li></ul></div><div>GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 30 million members across 170 countries.&nbsp;</div><div><br></div><div>The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network, and Y Combinator.&nbsp;</div><div><br></div><div>We encourage you to apply even if you feel unsure about whether you meet every single requirement. We look for people who are passionate about what we do, not just those who check off all the boxes.&nbsp;</div>

Software Engineer - Frontend

Ascensus

<p>As a Senior Software Engineer at Ascensus, you will be working in a high-energy team, writing beautiful code by using the best engineering practices in the industry today (e.g. unit testing, source control, continuous integration, automation, design patterns). Passion for all aspects of software development is critical. We are building teams that are empowered to solve the business needs by having a rapid development and deployment pipeline with a focus on automation and releasing software.</p><br><p>As a Scrum team contributor, you will be responsible for delivering solutions that adhere to the software architecture strategy, coding standards, and established organizational policies and procedures.</p><br><p>Job Responsibilities</p><ul><li><br><p>Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.</p></li><li><br><p>Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.</p></li><li><br><p>Design, build, and maintain scalable and robust applications</p></li><li><br><p>Independently analyze, implement, test, document and maintain new and current software applications in    support of    achieving the business goals.</p></li><li><br><p>Create estimates and assist with planning throughout the software development lifecycle.</p></li><li><br><p>Lead or assist in technical initiatives working with multiple groups</p></li><li><br><p>Establish and enforce development best practices</p></li><li><br><p>Coach and mentor other developers, provide continuous feedback</p></li><li><br><p>Expect and require innovation of her/his team</p></li><li><br><p>Demonstrate passion and convictions and the innate ability to inspire passion in others</p></li><li><br><p>Assist with other tasks and projects as assigned</p></li></ul><br><p>Job Experiences / Requirements</p><ul><li><br><p>5-10+ years of experience developing software &amp; systems</p></li><li><br><p>At least 5+ year’s hands-on experience with C#</p></li><li><br><p>Strong experience in .NET and C# with additional experiences on other programming languages, technologies and software platforms - JavaScript, MS-SQL Server, Sybase</p></li><li><br><p>Strong experience with good design principles (patterns, cohesion/coupling, S.O.L.I.D.)</p></li><li><br><p>Experience with Services Oriented Architecture and RESTful services development</p></li><li><br><p>Working knowledge of Microservices</p></li><li><br><p>Strong experience working with other developers, quality engineers (QE), ops engineers and support engineers to ensure smooth deployment, continual operation and passion for developing good software.</p></li><li><br><p>Experience with continuous integration and deployment (CI/CD)</p></li><li><br><p>Experience with multi-threaded applications and memory management</p></li><li>Excellent problem solving and communication skills</li><li><br><p>Experience participating in design discussions with both technical and non-technical audiences.</p></li><li>Experience mentoring and coaching more-junior developers</li><li><br><p>Experience documenting business solution in technical documents and diagrams</p></li><li><br><p>Familiarity or experience with Agile engineering practices</p></li><li>Familiarity with multi-threading</li><li><br><p>Experience with writing clean and maintainable code using engineering best practices(unit testing, TDD, continuous integration and deployment, automation, design patterns, refactoring etc.)</p></li><li>Good understanding of web technologies (HTTP, Apache, HTTP Proxies)</li><li><br><p>Familiarity with continuously deploying software in the Cloud   </p></li></ul>

Senior Software Engineer

Rescale

<div>Rescale (@rescaleinc) is the leading hybrid cloud platform delivering intelligent computing for digital R&amp;D, and enabling more than 300 customers from startups to Fortune 50 enterprises to accelerate design cycles and time-to-market. Founded by former Boeing aerospace engineers, Rescale gives research scientists and engineers the ability to automate their workflows across simulation and artificial intelligence applications, fully automated and performance optimized against the best high performance computing architectures.&nbsp;&nbsp;</div><div><br></div><div>Using Rescale, industry leaders are accelerating new chip designs, enabling computational drug discovery, powering the design of new rockets and supersonic jets, and building a sustainable energy future.&nbsp;&nbsp;</div><div><br></div><div>We are seeking a Pricing Strategy &amp; Operations Manager to join our team! Select candidates may be considered for a Senior Manager level role. This role will be the second outside hire into the Business Operations team, and the first hire into our Pricing Strategy capability.</div><div><br></div><div>The Business Operations (Bus. Ops) team owns a number of strategic responsibilities for Rescale, collaborating closely with global Go-To-Market leadership, Finance, Product, and the other Operations teams. The Pricing Strategy &amp; Operations Manager would directly work with the leadership team to deliver strong outcomes across the Business Operations mandate, including:</div><h3>Pricing &amp; Packaging Leadership</h3><div><ul><li>Opportunity to take the lead role in building out our Pricing Strategy capability within the Business Operations function</li><li>Work with the Rescale C-suite to design and optimize our pricing strategy; be the key point of contact for all major pricing &amp; packaging OKR’s and initiatives</li><li>Partner with the Product team to price new features and drive pricing excellence within the product</li><li>Eventual management of Pricing &amp; Packaging dedicated resources as part of the Business Operations team</li></ul></div><h3>Go-to-Market Strategy</h3><div><ul><li>Work with Global Sales Leadership to implement pricing policies and deliver strategic pricing proposals for our most critical transactions</li><li>Manage Rescale’s Deal Desk, supporting the resolution of critical cross-functional issues for our customers</li><li>Design new transaction models and programs to optimize GTM efficiency and impact</li></ul></div><h3>Business Analytics &amp; Intelligence</h3><div><ul><li>Team with Finance, global GTM leadership, and other Business Operations team members to design, monitor, and report out on key pricing &amp; margin KPI’s for Rescale</li><li>Use data to recommend process &amp; business model operating improvements</li></ul></div><h3>At Rescale, this means you will work on and impact: </h3><div><ul><li>Conduct a gap-analysis of our current pricing program and design a strategy &amp; process improvement roadmap</li><li>Research external best-in-class pricing &amp; packaging principles and develop strategic recommendation plan</li><li>Drive all global GTM regions (AMER, EMEA, APAC) and our channel business towards a unified set of pricing &amp; operational efficiency standards</li><li>Manage our Deal Desk function and coordinate critical deal support across multiple functions</li><li>Become a trusted advisor to the GTM organization by partnering on large deal strategy</li><li>Develop a proactive cadence with Product team to price new features and determine the business requirements for new features around Pricing</li><li>Eventual management of other team members as the team grows</li></ul></div><h3>What we’re looking for: </h3><div><ul><li>Excellent spoken &amp; written communications abilities, including presentation building</li><li>Strong problem-solving and analytical skills; significant quantitative analytics experience (Excel &amp; Gsheets)</li><li>Demonstrated experience &amp; success working in cross-functional environments and interacting with senior leaders</li><li>Ability to lead projects autonomously and manage stakeholders; prior project &amp; program management experience</li><li>Previous experience in early stage technology preferred</li><li>Up to 7 years of experience, 4-6 preferred</li><li>Bachelor's degree required; MBA or other masters degree not required</li><li>Management experience not required</li><li>Preferred prior domain experience in one of the following: </li><li>     A) Pricing &amp; Packaging functional experience</li><li>     B) Technology startup operations experience</li><li>     C) Professional services experience (consulting, finance)</li></ul></div><h3>About your team at Rescale and who you will work with: </h3><div><ul><li><b>Direct Manager: </b>Patrick Duff, <a href="https://www.linkedin.com/in/patrick-duff-0849872a/" rel="nofollow noopener" target="_blank">Director, Head of Business Operations</a>. Leads Business Operations &amp; Pricing &amp; Packaging functions for Rescale. Manages the quarterly operating cadence for the company. Designs and drives strategic go-to-market initiatives.</li><li><b>Head of Operations</b>: Gabe Rothman, <a href="https://www.linkedin.com/in/gprothman/" rel="nofollow noopener" target="_blank">VP of Operations</a>. Business Operations rolls up to Operations and teams with the other Operations capabilities (e.g., Sales Ops, Partner Ops, etc.) on go-to-market management &amp; process improvement projects</li><li><b>Chief Operating Officer:</b> Matt McKee, <a href="https://www.linkedin.com/in/mattmckee1/" rel="nofollow noopener" target="_blank">COO</a>. Business Operations ultimately reports into the GTM organization with the other Operations functions and supports go-to-market strategy &amp; effectiveness</li><li><b>Head of FP&amp;A:</b> Matt Huang, <a href="https://www.linkedin.com/in/matt-huang-6a872715/" rel="nofollow noopener" target="_blank">Sr. Director of Financial Planning &amp; Analysis</a>. Business Operations teams with Finance on pricing strategy, margin strategy, business forecasting, and annual planning among other critical tasks</li></ul></div><div>#LI-Remote</div><div><br></div><div>Rescale is an Affirmative Action, Equal Opportunity Employer.&nbsp; As part of our standard hiring process for new employees, employment with Rescale will be contingent upon successful completion of a comprehensive background check.&nbsp; &nbsp;</div>

Pricing Strategy & Operations Manager

Confluent

<div>Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.</div><div><br></div><div>We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.</div><div><br></div><div>About the Role: </div><div><br></div><div>The mission of the Data team at Confluent is to serve as the central nervous system of all things data for the company: we build analytics infrastructures, metrics, insights, and models, to empower data-driven thinking, and optimize every part of the business. There are limitless opportunities for an ambitious data analyst to make an immediate and meaningful impact within a hyper growth start-up.&nbsp;&nbsp;</div><div><br></div><div>We are now looking for a talented and driven individual to accelerate data and analytics efforts and boost our Field Operations trajectory - Sales, Customer Success, Business Development. This person will work closely with our C-suite executives and operation teams to develop and deliver high quality reporting, insights, and recommendations to drive better and faster decisions. Successful candidates will exhibit technical acumen and business savvy, with a passion for making an impact, through creative storytelling and timely actions.</div><h3>What You Will Do:</h3><div><ul><li>Partner with Customer Solution Group Leadership, Strategy &amp; Ops business partners to frame problems, both mathematically and within the business context</li><li>Perform data deep dives to gain business insight and gain buy-ins from stakeholders through live readout</li><li>Create production dashboard to help track and interpret key performance metrics</li><li>Drive and improve operationalization process with cross functional partners and stakeholders&nbsp;</li><li>Collaborate with other data scientists across our organization to share best practices, learn new analytical techniques, and champion an organizational culture where data is central to decision making</li></ul></div><h3>What You Will Bring:</h3><div><ul><li>1+ years of experience in data manipulations and analytics</li><li>Strong proficiency in SQL and Python for data manipulations (1+ years of experience)</li><li>Proficiency in data visualization (eg. Tableau, Python, Metabase, Looker, Matlab, etc.) (1+ years of experience)</li><li>Bachelor or advanced degree in a quantitative discipline: statistics, operations research, computer science, informatics, engineering, applied mathematics, economics, etc.</li><li>The ability to communicate cross-functionally, derive requirements and deliver insightful reports and analysis; ability to synthesize, simplify and explain complex problems to different types of audiences</li></ul></div><h3>What Gives You An Edge:</h3><div><ul><li>3+ years of experience in data manipulations and analytics</li><li>Experience working with B2B data sources: such as Salesforce, Clari, Zendesk, GainInsights, Marketo, etc.</li><li>Experience working with SaaS business analytics: key go to market funnel metrics, Sales pipeline measurement, customer retention, etc.</li></ul></div><div>#LI-CM2</div><div><br></div><div><b>Come As You Are</b></div><div><br></div><div>At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.</div><div><br></div><div>Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.</div><div><br></div><div>Click here to review our&nbsp;<a href="https://www.confluent.io/candidate-privacy/" rel="nofollow noopener" target="_blank"><i>California Candidate Privacy Notice</i></a>, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.</div><div><br></div><div><i>#LI-Remote</i></div>

Data Scientist - CSG Analytics

SUSE

<p>Open Source is in our genes. Open means more than shared source code to us. It’s a philosophy and approach ingrained in everything we do. It’s how we develop software, how we work with partners and customers, and how we engage with communities. Most of all, it’s about keeping our minds open to new<br>ideas.</p><p>Leveraging our Linux heritage, we deliver the truly open open-source solutions, flexible business practices, and exceptional service that supports our customers’ digital transformation demands. We embrace open source to create flexible solutions that are hardened and secured for the most demanding environments.</p><p>Developing and delivering our open source solutions into the Public Cloud is an enormous challenge, and for that purpose, SUSE has the Cloud Center of Excellence (CCoE).</p><p><strong><br>The team:</strong></p><ul><li>Manages landing zones for public cloud providers and creates automation to integrate them into business processes and tooling. Enables internal users by providing access, training, consulting, and architectural reviews.</li><li>Establishes internal policies, processes, and supports Cloud Governance practices.</li><li>Aligns cloud offerings for the larger organizational strategy.</li><li>What you can expect:</li><li>You’ll implement, document, and mature our landing zones in various cloud providers, including developing custom integrations to connect our finance</li><li>/governance/security tooling.</li><li>You’ll work closely with various internal development teams and enable them to consume cloud resources.</li><li>You’ll create and promote cloud governance, policies, best practices, and reference architecture documents.</li><li>You’ll advise teams in their adoption of cloud-native and twelve-factor patterns.</li><li>You’ll learn to work with multiple cloud providers (AWS, Azure, GCP, Linode, Digital Ocean and more)</li></ul><br><p><strong>What we expect from you:</strong></p><ul><li>You’re passionate about learning new technologies related to Cloud.</li><li>You have experience in Linux system administration and a programming language, for example Python, Ruby, or Go.</li><li>You have basic knowledge about cloud-native and twelve-factor patterns.</li><li>You have previous experience with AWS, GCP, or Azure.</li><li>You’re fluent in English, written and verbal.</li><li>You care for your team and its success.</li><li>You document your work and maintain it.</li><li>You like to work with others to achieve best-in-class solutions.</li><li>You challenge the status quo to drive outstanding quality.</li><li>You’re open to giving and receiving feedback.</li><li>You’re willing and able to share your knowledge.</li><li>You’re willing to always learn new things.</li><li>You want to become part of the team that is revolutionizing the way we consume the cloud and spreads SUSE’s open-source mindset across the globe.</li><li>You want to become a multi-cloud architect and innovate the way we deal with the cloud.</li></ul><br><p>Why working at SUSE is great:</p><ul><li>Amazing 25+ years of experience in open source and Linux</li><li>Riding the wave of new trends in technology</li><li>The multinational company full of experienced and amazing professionals</li><li>Open source is everywhere in our daily job- Flexible working time</li><li>Customer first policy. We care about our customers and we mean it!</li><li>DevOps and SRE culture. We constantly shrink the gap between Dev and Ops via overcommunication, appropriate tools and shared codebase, we</li><li>never stop improving our infrastructure</li><li>Infrastructure as code - we don’t trust our memory, we test and then run</li><li>Agile software development values and principles. We constantly learn how to deliver more value and work smarter, not harder</li></ul>

Platform Engineer

<p>Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price.</p>
<p>The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.</p>
<p>Help Scout is trusted by 12,000+ customers in over 140 countries, including Basecamp, Buffer, GrubHub, AngelList, and Timbuk2.</p>


Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price.

The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Help Scout is trusted by 12,000+ customers in over 140 countries, including Basecamp, Buffer, GrubHub, AngelList, and Timbuk2.

Help Scout

<div>Email sits at the heart of our product, powering conversations for 12,000+ customers. As a Help Scout Email Deliverability Engineer, you will be partnering with our CTO and other senior engineers to build and optimize our email and data deliverability solutions.&nbsp;</div><h3>Tools and Technologies we work with</h3><div><ul><li>PHP, PowerMTA, DMARC/DKIM/SPF, Exim, rspamd, eHawk, Aurora MySQL, RabbitMQ</li></ul></div><h3>About the role</h3><div><ul><li>As part of our Communications team, you will join our email deliverability work to help prevent and resolve abuse, compliance, and blocklist challenges.</li><li>You will partner with our customer team, ops engineers, ISPs and our anti-spam vendors to help investigate, diagnose and fix customers deliverability issues that arise.&nbsp;</li><li>You will facilitate and support the education and socialization of email deliverability knowledge across our engineering and customer teams so we can serve our customers more effectively.</li><li>You will build and expand upon our current code PHP base that run our event processing and email services.</li><li><b>Salary: </b>We have an internal transparent salary matrix for each team. For this role, our bands are between $156,000 to 183,000 USD. Read more about how we approach compensation <a href="https://www.helpscout.com/blog/employee-compensation/?utm_term=&amp;utm_campaign=Performance_Max&amp;utm_source=adwords&amp;utm_medium=ppc&amp;gclid=Cj0KCQjw--GFBhDeARIsACH_kdaB-QyipOjV7hva70dRuVPMXBqVgOqBf6yH8YpHVBUkVFLCTXy7QWMaAuj5EALw_wcB" rel="nofollow noopener" target="_blank">here</a>!</li></ul></div><h3>About you</h3><div><ul><li>This isn’t your first rodeo and you have some years under your belt working in an email deliverability role for an organization with medium to large scale email operations.</li><li>You know DNS, TLS, FBLs, DMARC, DKIM, and SPF backwards and forwards.</li><li>You have significant exposure to the communications industry organizations, data collection and handling requirements from a legislative (GDPR, HIPAA etc.) and ISP (Gmail, Microsoft, etc) perspective.</li><li>You have experience with high volume email processing and successful reputation management strategies.</li><li>You are experienced with modern PHP development practices and open source frameworks. This is a plus, and not a requirement.</li><li>You are a skilled, passionate, and humble engineer who is friendly, collaborative, and supportive.&nbsp;</li><li>You value personal growth and constructive feedback. Believing that“a rising tide lifts all ships,” you make everyone around you better sharing what you have learned and looking for ways to improve both yourself and the team.&nbsp;</li><li>You demonstrate an empathetic, organized and collaborative communication style with fellow engineers and non-engineering stakeholders. Clear communication is super important in a remote culture like ours.&nbsp;</li><li>Your code is a pleasure for your teammates to read and easily understood. When working in the codebase, you leave things better than you found them.</li><li>You believe remote teams are the future of work, or are at least excited about the idea. &nbsp;You have experience working with remote teams or can adjust your work style to be remote-friendly. &nbsp;</li><li>You’re located between Pacific (UTC-8) and Central European (UTC+1) time zones. We ask that you have at least 3 hours of overlap with Eastern (UTC-5).&nbsp;</li></ul></div><div>#LI-Remote</div><div><br></div><div>Benefits</div><div><b>Competitive salary</b> - Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.</div><div><br></div><div><b>Health and dental insurance</b> - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.</div><div><br></div><div><b>Long-term/short-term disability insurance &amp; life insurance</b> - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).</div><div><br></div><div><b>Flexible vacation</b> - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.</div><div><br></div><div><b>Sabbatical</b> - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. <a href="https://www.helpscout.com/blog/sabbatical-from-work/" rel="nofollow noopener" target="_blank">Read about what our CEO did.</a></div><div><br></div><div><b>Paid parental leave, including adoption </b>- 12 weeks of paid leave for all new parents. </div><div><br></div><div><b>401k with 1% match</b>- via Betterment for Business (currently US only)</div><div><br></div><div><b>Personal Development stipend</b> - Up to $1,800 per year to improve your craft</div><div><br></div><div><b>Bonuses - </b>everyone is eligible to receive a quarterly bonus up to 8% based on shared company revenue goals. </div><div><br></div><div><b>Set you up for success</b>&nbsp;— we’ll get every new teammate a Mac laptop or equivalent of their choice, and provide a $1500 stipend so you can feel ready to work from home. We also cover up to $350 USD per month if you'd like to rent a co-working desk somewhere. </div><div><br></div><div><b>Complete transparency</b> - Everyone has full access to business metrics and financial information about the company.</div><div><br></div><div>About Us</div><div><a href="https://www.helpscout.com/" rel="nofollow noopener" target="_blank">Help Scout</a> is made by roughly 120 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 12,000 paying customers in 140+ countries. </div><div><br></div><div>Why Help Scout?</div><div><b>We're remote.</b> It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are <a href="https://www.helpscout.net/blog/remote-culture/" rel="nofollow noopener" target="_blank">helping to write the playbook</a> — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.</div><div><br></div><div><b>We’re passionate about diversity and inclusion.</b> The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here's our <a href="https://www.helpscout.com/dei/" rel="nofollow noopener" target="_blank">DEI Dashboard</a> where you can see all of our team demographic data and read about our commitment to this work.</div><div><br></div><div><b>We're committed to SMBs for the long term.</b> Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly <i>value</i> being customer-centric (like us) and want a product that shares their values.</div><div><br></div><div><b>We're leaving the world better than we found it.</b> Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through <a href="https://www.helpscout.com/for-good/" rel="nofollow noopener" target="_blank">Help Scout for Good</a>?  Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.</div><div><br></div><div>Our commitment to you</div><div>We are an equal opportunity employer and are committed to building a company that embraces and celebrates <a href="https://www.helpscout.com/blog/diversity-inclusion-2019/" rel="nofollow noopener" target="_blank">diversity and inclusion</a>. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. </div>

Email Deliverability Engineer

Loom

<div><b>About Loom</b></div><div>Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 14M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.</div><div><br></div><div>Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.</div><div><br></div><div><b>The Role:</b></div><div>As the <b>Virtual Experience Lead</b> at Loom, you will report to the Director of Workplace and be responsible for driving brand internally and connection to support our growing remote workforce. We’re looking for someone who is passionate about building employee pride in the virtual workspace and seeks out opportunities to create connections.</div><div><br></div><div><b>* We are currently hiring remotely in the United States and Canada</b></div><h3>Your Responsibilities</h3><div><ul><li>Plan and implement virtual events program to drive culture and values in conjunction with Communication, Workplace, and People Ops departmental initiatives</li><li>Facilitate the organizational management of internal communication platforms, such as our wiki and messaging tools through a partnership with our internal communications department</li><li>Develop “best practices” and “how-to” documentation to improve onboarding, increase adoption, and ease of use for our various platforms</li><li>Work on creating a virtual experience change program/playbook that can be utilized by various departments as they look to institute new policies and procedures</li><li>Create programs and plans in conjunction with Workplace, Communications, and People Ops departments that elevate employee experience and are in line with company objectives and project timelines</li><li>Be Loom’s internal knowledge guru for anything related to virtual experience</li><li>Develop, maintain, and integrate virtual experience metrics as part of an overall Workplace strategy</li></ul></div><h3>What We're Looking For</h3><div><ul><li>2-5 years in  Workplace Experience, Employee Brand, Internal Communications or a relevant field</li><li>Fantastic written and verbal communication skills; there’s a chance you were a copy editor in a past life</li><li>Experience working in a high growth, fast-paced company</li><li>A strong project management, organizational, and change management skillset</li><li>Motivated by the desire to improve and continually learn how to create an amazing workplace experience</li><li>Driven to build best practices and thrive when creativity and action-based programs meet in the middle</li><li>Demonstrate the ability and desire to build inter and cross-departmental camaraderie that not only supports the strategy practice, but also uplifts and reinforces Loom as a company</li></ul></div><div><b>How We Work</b></div><div><b>Freedom and Flexibility: </b>At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. We are able to hire across the United States and Canada and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.</div><div><br></div><div><b>Engaging Workday:</b> The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.</div><div><br></div><div><b>Work-Rest Balance: </b>The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is a natural part of the workday.</div><div><br></div><div><b>Social Connection: </b>Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We have also built local offices for those who want to work or meet in person, starting with San Francisco and New York City.</div><div><br></div><div><b>Perks at Loom</b></div><div>Competitive compensation and equity package</div><div>99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)</div><div>Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div><div>Healthcare reimbursement (for International employees)</div><div>Life, AD&amp;D, Short and Long Term Disability Insurance</div><div>401(k) with 4% company matching</div><div>Professional development reimbursement</div><div>Mental health and wellness reimbursement</div><div>Gym reimbursement</div><div>Unlimited PTO</div><div>Paid parental leave</div><div>Remote work opportunities</div><div>Home office &amp; technology reimbursement</div><div><br></div><div><b>Loom = Equal Opportunity Employer</b></div><div>We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.</div><div><br></div><div>We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.</div><div><br></div><div>#LI-REMOTE</div>

Virtual Experience Lead

Kraken Digital Asset Exchange

<div><b>About Kraken</b></div><div><br></div><div>As one of the largest and most trusted <b>digital asset platforms</b> globally, we are empowering people to experience the life-changing potential of crypto.&nbsp;Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption.&nbsp;But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.</div><div><br></div><div><b>About the Role&nbsp;</b></div><div><br></div><div>We're looking for a CX Product Specialist for our Customer Experience team. The Customer Experience team aims to craft a magical support interaction through delivering a perfect 6-Star experience every interaction. We believe that a great live delivery UX, powerful automated and agent support systems, and tight customer feedback loops will ensure that our clients choose Kraken as their preferred gateway into the crypto ecosystem.&nbsp;</div><div><br></div><div>As the Client Experience CX Product Specialist you’ll own the support experience for delivering a perfect 6-Star experience. You’ll be responsible for the customer journey, defining transformation and improvement opportunities and working cross-functionally to prioritize issues that advance Kraken’s Client Experience. You'll work closely with a dedicated team of operators, engineers, engagement leaders and analysts to push the boundaries of the Kraken customer experience.&nbsp;</div><h3>Responsibilities</h3><div><ul><li>Own the support experience for delivering a perfect 6-Star service interaction &amp; define transformation and improvement opportunities to advance Kraken’s Client Experience</li><li>Evaluate customer experience touchpoints across channels, functions, and journeys to consistently identify areas of opportunities for enhancement in collaboration with client engagement, product, business, analytics, tech, and ops teams</li><li>Driving strategic alignment with product, engineering and cross-functional teams in a multi-year strategy in delivering a magical support experience&nbsp;</li><li>Monitor and measure product/CX metrics and KPIs to define product success and prioritize future capabilities to improve CX goals</li><li>Manage customer feedback loop with VOC tools and methodologies</li><li>Lead data analysis to help inform business decisions through impact analysis, root cause analysis, cost/benefit analysis to expediting product discovery and prioritization efforts</li></ul></div><h3>Requirements</h3><div><ul><li>4+ years in managing CX designs with critical experiences in amongst others: product development, user experience, research, channel management; and strategic planning and analysis</li><li>Client obsessed &amp; Intimate knowledge of the cryptocurrency exchange space and motivated to accelerate global crypto adoption</li><li>Experience in trading on cryptocurrency exchanges</li><li>Creative problem solver, strategic thinker and storyteller with strong writing skills who can effectively communicate what we need team members to know, feel and do</li><li>Expertise in data gathering and quantitative analysis</li><li>Solution oriented, highly-motivated and proactive self-starter&nbsp;</li><li>Strong grasp of information architecture and user experience best practices&nbsp;</li><li>Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail&nbsp;</li><li>Strong interpersonal and communication skills with the ability to demand focus on the client experience from colleagues in a constructive manner</li><li>Deep understanding of project management principles and best practices&nbsp;</li><li>Exceptional communication and presentation skills&nbsp;</li><li>Prior crypto, trading, gaming, fintech or banking experience is required</li></ul></div><div>Location Tagging: #US #EU </div><div><br></div><div>We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.&nbsp;</div><div><br></div><div>As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.&nbsp;</div><div><br></div><div><b>Stay in the know</b></div><div><br></div><div><b><a href="https://twitter.com/krakenfx" rel="nofollow noopener" target="_blank">Follow us on Twitter</a></b></div><div><b><a href="https://blog.kraken.com/" rel="nofollow noopener" target="_blank">Catch up on our blog</a></b></div><div><b><a href="https://www.linkedin.com/company/kraken-exchange/" rel="nofollow noopener" target="_blank">Follow us on LinkedIn</a></b></div>

Product Specialist, CX

<div><b>About Kraken</b></div><div><br></div><div>As one of the largest and most trusted <b>digital asset platforms</b> globally, we are empowering people to experience the life-changing potential of crypto.&nbsp;Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption.&nbsp;But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.</div><div><br></div><div><b>About the Role</b><b>&nbsp;</b></div><div><br></div><div>We're looking for a VOC Analyst to join our Voice of Client (VOC) Team. The Voice of Client Team captures client feedback to support building a magical support interaction. We believe turning client feedback into great UX, powerful automation and tight customer feedback loops will ensure that our clients choose Kraken as their preferred gateway into the crypto ecosystem.&nbsp;</div><div><br></div><div>As a VOC Analyst you will be responsible for analyzing VOC insights from our clients to better understand our client’s journey and friction points. You’ll manage and conduct all phases of in-depth VOC analysis and turn insights into highly professional presentations for the broader Kraken Team. You’ll solve difficult, non-routine analysis problems with deep customer focus, applying analytical methods as needed and deliver interpretation and recommendations for improvements to stakeholders.</div><div><br></div><div>The VOC team is a small team of hyper experienced Kraken Team Members that have in depth knowledge of the client needs and our support infrastructure. You will work closely with a dedicated team of operators, engagement leaders and analysts to push the boundaries of the Kraken Client Experience. </div><h3>Responsibilities</h3><div><ul><li>Own VOC data analysis to help inform business decisions through impact analysis &amp; root cause analysis to expediting product discovery and prioritization efforts</li><li>Responsible for turning VOC insights into highly professional presentations for monthly updates for the broader Kraken Team</li><li>Conduct analytics to generate insights for the VOC program and conduct linkage analysis to connect VOC results to the business and operations&nbsp;</li><li>Evaluate customer experience touchpoints across channels, functions and journeys to consistently identify areas of opportunities for enhancement in collaboration with client engagement, product, business, analytics, tech, and ops teams</li><li>Learning the product inside out to best represent our client's needs to the relevant teams and stakeholders</li></ul></div><h3>Requirements</h3><div><ul><li>2+ years in a research/analytical role</li><li>Experience with Tableau and/or other applications that transform Data into Actionable Insights</li><li>Advanced proficiency with Google Suite (Sheets, Slides, Data Studio, etc.)</li><li>Comfortable working in a fast-paced environment with rapidly shifting priorities</li><li>Very organized and detail oriented</li><li>Strong virtual presentation skills on live calls and developing reports/decks</li><li>A proven record of using data to drive client experience forward&nbsp;</li><li>Knowledgeable and passionate about cryptocurrencies and motivated to accelerate global crypto adoption</li><li>Extremely tech savvy</li></ul></div><div>Location Tagging: #US #EU #APAC #CANADA #LI-Remote </div><div><br></div><div>We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.&nbsp;</div><div><br></div><div>As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.&nbsp;</div><div><br></div><div><b>Stay in the know</b></div><div><br></div><div><b><a href="https://twitter.com/krakenfx" rel="nofollow noopener" target="_blank">Follow us on Twitter</a></b></div><div><b><a href="https://blog.kraken.com/" rel="nofollow noopener" target="_blank">Catch up on our blog</a></b></div><div><b><a href="https://www.linkedin.com/company/kraken-exchange/" rel="nofollow noopener" target="_blank">Follow us on LinkedIn</a></b></div>

VOC Analyst

<div><b>About Kraken</b></div><div><br></div><div>As one of the largest and most trusted <b>digital asset platforms</b> globally, we are empowering people to experience the life-changing potential of crypto.&nbsp;Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption.&nbsp;But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.</div><div><br></div><div>About the Role&nbsp;</div><div><br></div><div>This is a fully remote role and we will accept applications from: Canada</div><div><br></div><div>Our People team is called the Krakenite Experience (KX) team, and we aim to become a world leader in People Experience. We are seeking an experienced and driven People Operations Lead to join our People Operations team. This role will enhance and in many instances create our HR global and regional procedures and policies. This role will also lead people operations projects that deliver an exceptional Krakenite experience and help the organization operate effectively as we continue to scale.</div><h3>What you’ll do: </h3><div><ul><li>Continuously identify changes, gaps and inefficiencies in existing processes and programs to ensure we are compliant and designed in a way to support the company’s high growth; provide standardization, simplification and improvement recommendations</li><li>Function as a project manager for key People Operations OKRs (Objectives and Key Results)</li><li>Develop Global and Regional HR policies and employee handbooks in partnership with cross-functions&nbsp;</li><li>Continuously validate and update HR control documents and provide training to junior members to ensure workflow consistency&nbsp;</li><li>Regularly and proactively audit personnel files to ensure all required documentation &amp; information is present and up to dateImplement employee lifecycle (i.e. - new hire, termination, compensation changes, etc.) audit control in preparation for SOX narratives&nbsp;</li><li>Collaborate with KX Ops manager and partake in all SOX controls conversations as representation from People Ops in North America&nbsp;&nbsp;</li><li>Manage, investigate, and resolve employee relations issues in partnership with Legal, KX Business Partners, and/or the Employee Relations Manager as needed</li><li>Shepherd managers through the offboarding process including joining involuntary termination meetings and conducting professional exit interviews, as needed</li><li>Provide exceptional consultation to employees and other workers on cases that require subject matter expertise beyond what our channel support team is able to provide</li><li>Work closely with the People team to provide support where required to ensure a seamless HR service including close collaboration with HRIS Enterprise Solutions, Finance (payroll), Legal, IT &amp; Security, Data Protection Officer, Internal Auditor, and more</li><li>Guide, mentor and collaborate with other People Operations or HR team members</li><li>Any other ad-hoc activities and HR projects</li></ul></div><h3>Requirements:</h3><div><ul><li>Minimum of 5 years experience as a HR Operations Lead, Sr. HR Generalist, or equivalent lead/senior HR operations role in a high growth company, ideally in the tech industry&nbsp;</li><li>Demonstrated experience managing HR operations projects and initiatives from start to finish</li><li>Experience researching, writing, and implementing company policies</li><li>HR experience working with globally distributed, work-from-home teams, as well as international teams of various sizes strongly preferred</li><li>Demonstrated knowledge of US and international employment-related laws, regulations, and compliance requirements&nbsp;</li><li>Experience drafting employee handbooks &amp; legally binding contracts and agreement in a variety of countries &amp; jurisdictions</li><li>Highly tech-savvy with an appreciation for privacy, security, “crypto values”, sound money, and can get along well with other Krakenites&nbsp;</li><li>Extremely organized with exceptional attention to detail and accuracy</li><li>Proactive problem solver and disciplined self-starter that thrives in an ambiguous environment with ever-changing priorities&nbsp;</li><li>Moderate to advanced Microsoft Excel skills&nbsp;</li><li>Impeccable communication skills both written and verbal</li><li>Workday experience strongly preferred</li><li>Experience supporting the HR function through IPO strongly preferred</li><li>M&amp;A due diligence and integration experience preferredExperience with project/task management software (i.e. Jira, Wrike, Asana) is a plus</li><li>Passion for cryptocurrency adoption and personal experience with crypto strongly preferred</li></ul></div><div>We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.&nbsp;</div><div><br></div><div>As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.&nbsp;</div><div><br></div><div><b>Stay in the know</b></div><div><br></div><div><b><a href="https://twitter.com/krakenfx" rel="nofollow noopener" target="_blank">Follow us on Twitter</a></b></div><div><b><a href="https://blog.kraken.com/" rel="nofollow noopener" target="_blank">Catch up on our blog</a></b></div><div><b><a href="https://www.linkedin.com/company/kraken-exchange/" rel="nofollow noopener" target="_blank">Follow us on LinkedIn</a></b></div>

People Operations Lead

Peerspace

<div>Sr Manager, Global Business Operations and Strategy</div><div>&nbsp;</div><div>&nbsp;</div><div>Peerspace invites people to find, share, and book the most magical spaces in the world. Since 2014, our community has been opening the door to thousands of spaces - from lofts and mansions to storefronts and studios - helping people to create one-of-a-kind experiences that would not be possible elsewhere. In total, over 5 million people have been welcomed into a Peerspace location, and we're looking for people who want to help us reach the next 50 million.</div><div>&nbsp;</div><div><b>The Role:</b></div><div><b>&nbsp;</b></div><div><b>We are looking for a Sr. Manager to lead our global business operations strategy and analysis. This highly analytical role leverages Peerspace’s data to drive market ops strategy. Your analyses and recommendations will impact our in-market ops teams' direction and expansion into new and existing markets. You will manage a team of central operators, report to the director of supply ops and work closely with Peerspace’s executive leadership. </b></div><div><b>&nbsp;</b></div><div><b>The ideal candidate for this role is an experienced strategist and collaborator whose biggest contribution is the value they generate for others across the organization. You are a quantitative analyst who finds insights in dense data sets and develops actionable strategies for teams to execute. You love uncovering big opportunities, but equally value prioritization and low-hanging fruit improvements. Your execution and work-ethic will help shape Peerspace’s next step as a global leader.</b></div><div>&nbsp;</div><div>&nbsp;</div><div><b>Responsibilities:</b></div><div>&nbsp;</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead global metro ops strategy and analysis to forecast market growth and provide actionable insights to the in-market teams </div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage and lead a central operations team with scalable platform wide initiatives that improve our supply onboarding, retention and market growth metrics</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create, organize, and maintain critical operations dashboards</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide executive leadership team with insights into key findings and assist with Board of Directors presentations as needed</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with Sales Ops/Supply Growth teams to inform go-to market planning and execution</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with Product, Marketing and Development teams to surface opportunities for platform growth</div><div>&nbsp;</div><div>&nbsp;</div><div><b>Qualifications:</b></div><div><b>&nbsp;</b></div><div>&nbsp;</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Expertise with numbers, analyzing large data sets, and deep understanding of SQL</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strategic thinker with ability to present insights in a clear narrative </div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5+ years of career experience in operations, analytics / BI, startups</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience within marketplaces a strong plus</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and collaboration skills tailored to your audience, from exec team to individual contributors</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BA or BS, MBA or CS degree preferred </div><div>&nbsp;</div><div>&nbsp;</div><div><b>Perks:</b></div><div>&nbsp;</div><div>●&nbsp;&nbsp; Competitive salary and equity compensation</div><div>●&nbsp;&nbsp; $500 annual professional development allowance</div><div>●&nbsp;&nbsp; Discount on all Peerspace bookings </div><div>●&nbsp;&nbsp; 100% employee coverage of medical, dental and vision insurance </div><div>&nbsp;</div><div>Peerspace is a remote first company with team members located in cities around the globe. We believe that access to flexible workspace makes us more productive.</div><div><br></div><div>&nbsp; <b>Flex work perks include:</b></div><div>&nbsp;</div><div>●&nbsp;&nbsp; Laptop,&nbsp; high res display, and stipend to setup home office</div><div>●&nbsp;&nbsp; Monthly cell phone and internet credit</div><div>●&nbsp;&nbsp; Coworking membership if needed (in lieu of home office)</div><div>●&nbsp;&nbsp; Access to the Peerspace network of inspiring spaces to do your best work</div><div>●&nbsp;&nbsp; Biannual in-person, all company offsites and team-building events (in Peerspace locations, of course)</div><div>&nbsp;</div><div><b>Diversity</b></div><div>&nbsp;</div><div>At Peerspace, we're dedicated to creating a team that's diverse, equitable and inclusive. Our workplace is a space where all team members are empowered to blaze their own trail, make things happen, and take pride in their work. We believe bringing people together from different backgrounds and identities makes us stronger and better serves the Peerspace community. We'd especially like to encourage applicants from different backgrounds, locations, and experiences.</div>

Sr Manager, Global Business Operations Strategy

<div>Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.</div><div><br></div><div>We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.</div><div><br></div><div><b>About the Role:</b></div><div>We are now looking for a talented and driven individual to accelerate data and analytics efforts and boost our Field Operations trajectory - Sales, Customer Success, Partnership Ecosystem. This person will work closely with our C-suite executives and operation teams to develop and deliver high quality reporting, insights, and recommendations to drive better and faster decisions. Successful candidates will exhibit technical acumen and business savvy, with a passion for making an impact, through creative storytelling and timely actions.</div><h3>What You Will Do:</h3><div><ul><li>Partner with Finance, Customer Solution Group Leadership, Strategy &amp; Ops business partners to build, iterate and operationalize customer consumption forecast model that’s driven by machine learning</li><li>Design and help implement reliable and scalable data foundations and ML infra to support the model production</li><li>Integrate the model output to Finance’s revenue forecast. Support and enable finance team’s forecasting to be more consumption driven</li><li>Mentor and lead junior data scientists on the team</li><li>Collaborate with other data scientists across our organization to share best practices, learn new analytical techniques, and champion an organizational culture where data is central to decision making</li></ul></div><h3>What You Will Bring:</h3><div><ul><li>Bachelor or advanced degree in a quantitative discipline: statistics, operations research, computer science, informatics, engineering, applied mathematics, economics, etc.</li><li>3+ years of experience in data science and/or machine learning domain. Excellent data manipulation skills, proficiency in SQL.</li><li>Extensive experience in statistical/machine learning model development with Python or R</li><li>Experience visualizing data and building dashboards. (eg. Tableau, Looker, etc.)</li><li>Strong problem solving skills and ability to translate business requirements into analytical questions</li><li>Effectively communicate model methodology, insights and recommendations to cross-functional partners; ability to synthesize, simplify and explain complex problems to different types of audiences, including executives</li></ul></div><h3>What Gives You an Edge:</h3><div><ul><li>5+ years of experience in data science and/or machine learning domain.</li><li>Experience and/or knowledge in driving consumption based business model in a B2B environment</li><li>Experience and/or knowledge in forecasting, customer churn model, anomaly detection, etc.&nbsp;</li><li>Experience working in GTM function at a SaaS company, e.g. key go to market funnel optimization, customer insights &amp; retention, etc.</li></ul></div><div><br></div><div><br></div><div><b>Come As You Are</b></div><div><br></div><div>At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.</div><div><br></div><div>Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.</div><div><br></div><div>Click here to review our&nbsp;<a href="https://www.confluent.io/candidate-privacy/" rel="nofollow noopener" target="_blank"><i>California Candidate Privacy Notice</i></a>, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.</div><div><br></div><div><i>#LI-Remote</i></div>

Data Scientist - Field Ops

<div><b>About Kraken</b></div><div><br></div><div>As one of the largest and most trusted <b>digital asset platforms</b> globally, we are empowering people to experience the life-changing potential of crypto.&nbsp;Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption.&nbsp;But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.</div><div><br></div><div><b>About the Role:</b></div><div><br></div><div>Our People team is called the Krakenite Experience (KX) team, and we aim to become a world leader in People Experience. We are now hiring an  <b>HR Generalist - Policy &amp; Contract Specialist </b>to join our diverse and forward‐thinking global company.&nbsp; The <b>HR Generalist - Policy &amp; Contract Specialist</b> will add value to Kraken by ensuring that the Krakenite Experience is world class from their first days as a Krakenite all the way through their entire Kraken lifecycle. The <b>HR Generalist - Policy &amp; Contract Specialist</b> will have top level support to iterate on or build from scratch awe inspiring, best-in-class people programs and initiatives.</div><div><br></div><div>This is a great opportunity for an HR professional who has already thrived in creating the best‐in‐class people experiences in high‐growth organizations and who wants to get involved in an industry that is changing the world!&nbsp;</div><h3>Policy and Contract Responsibilities: </h3><div><ul><li>Partner with Employment and Labor Counsel in developing and implementing a cross functional contract management system</li><li>Improve contract processes and procedures, increasing quality, accuracy, and efficiency maintaining playbooks and clause libraries, and facilitating platform training</li><li>Complete reporting requirements, assist with records audits and compliance reviews, assist with leave requests and unemployment claims, and manage benefits administration and open enrolment</li><li>Partner with Employee Relations Manager(s) and the Learning &amp; Development team to create, organize, and administer required annual HR trainings and HR training for new hires</li><li>Support the Legal team, as needed, in administering&nbsp; technology solutions and tracking systems</li><li>Maintain and update employee-facing legally reviewed/drafted forms, policies, and resources</li></ul></div><h3>General HR Responsibilities:</h3><div><ul><li>Accurately and promptly process various job change transactions within our HRIS while ensuring that the proper approvals are obtained and the required documentation is present &amp; executed</li><li>Interpret, implement, and answer questions related to HR policies and procedures while ensuring consistency and thoughtfully navigating any gray areas</li><li>Regularly and proactively audit personnel files to ensure all required documentation &amp; information is present and up to date</li><li>Manage, investigate, and resolve employee relations issues in partnership with Legal, KX Business Partners, and/or the Employee Relations Manager as needed</li><li>Shepherd managers through the offboarding process including joining involuntary termination meetings and conducting professional exit interviews&nbsp;</li><li>Proactively identify opportunities for improvement across all People Operations work activities and regularly work to enhance processes</li><li>Partner and collaborate with all the sub-functional teams within KX as well as our various company partners: HRIS Enterprise Solutions, Finance (payroll), Legal, IT &amp; Security, Data Protection Officer, Internal Auditor, and more</li><li>Provide back-up support to other People Operations team members as needed</li></ul></div><h3>Requirements</h3><div><ul><li>3+ years experience partnering with Legal as an HR Generalist, HR Ops Specialist or in in-house legal department in a high growth company, ideally in the tech industry&nbsp;</li><li>Extensive knowledge of US and international employment-related laws, regulations, and compliance requirements&nbsp;</li><li>Experience drafting employee handbooks &amp; legally binding contracts and agreement in a variety of countries &amp; jurisdictions</li><li>Familiarity with contracts management systems, task-management systems, and personnel management systems</li><li>HR experience working with globally distributed, work-from-home teams, as well as international teams of various sizes</li><li>Proven ability to tackle HR projects and initiatives, on a global scale, with minimal supervision</li><li>Highly tech-savvy with an appreciation for privacy, security, “crypto values”, sound money, and can get along well with other Krakenites&nbsp;</li><li>Extremely organized with exceptional attention to detail and accuracy</li><li>Proactive problem solver and disciplined self-starter that thrives in an ambiguous environment with ever-changing priorities&nbsp;Impeccable communication skills both written and verbal</li><li>Workday experience strongly preferred</li><li>Proficient with MS Office Suite, Jira, Wrike or similar software</li><li>Passion for cryptocurrency adoption and personal experience with crypto strongly preferred</li></ul></div><div>We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.&nbsp;</div><div><br></div><div>As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.&nbsp;</div><div><br></div><div><b>Stay in the know</b></div><div><br></div><div><b><a href="https://twitter.com/krakenfx" rel="nofollow noopener" target="_blank">Follow us on Twitter</a></b></div><div><b><a href="https://blog.kraken.com/" rel="nofollow noopener" target="_blank">Catch up on our blog</a></b></div><div><b><a href="https://www.linkedin.com/company/kraken-exchange/" rel="nofollow noopener" target="_blank">Follow us on LinkedIn</a></b></div>

HR Generalist - Policy & Contract Specialist

<div><b>About Kraken</b></div><div><br></div><div>Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet.&nbsp;</div><div><br></div><div>We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter.&nbsp;</div><div><br></div><div>Our diverse group of 2,400+ Krakenites are distributed all over the world as part of our 'remote first' culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential.&nbsp;</div><div><br></div><div>Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you're invited to join the revolution!</div><div><br></div><div><b>About the Role:</b></div><div><br></div><div>Our People team is called the Krakenite Experience (KX) team, and we aim to become a world leader in People Experience. We are now hiring a People Operations Manager to join our diverse and forward‐thinking global company.&nbsp; The People Operations Manager will add value to Kraken by ensuring that the Krakenite Experience is world class from their first days as a Krakenite all the way through their entire Kraken lifecycle. The People Operations Manager will have top level support to iterate on or build from scratch awe inspiring, best-in-class people programs and initiatives.</div><div><br></div><div>This is a great opportunity for an HR professional who has already thrived in creating the best‐in‐class people experiences in high‐growth organizations and who wants to get involved in an industry that is changing the world!&nbsp;</div><h3>The KX Operations Manager will oversee, build, and coach a team on the following core areas:</h3><div><ul><li>HR General Requests (i.e. HR ticketing system)</li><li>HR Policy and Compliance Management</li><li>Workday maintenance and streamlining alongside the HRIS team</li><li>Public readiness initiatives as they relate to HR</li><li>Offboarding &amp; Exit Interviews</li><li>Research, development, and execution of our global workforce strategy&nbsp;</li><li>HR Investigations and Conflict Resolution&nbsp;</li><li>Visa/Immigration and Global Mobility</li><li>Additional programs/policies/processes relating to the mid and end of the Krakenite life cycle</li></ul></div><h3>Responsibilities: </h3><div><ul><li>Supervise, coach, and develop a distributed HR operations team&nbsp;</li><li>Create, enhance, and successfully communicate global and regional policies, as appropriate, for disciplinary procedures, internal investigations, and a plethora of other high impact domestic and international employment policies and procedures</li><li>Drive the Ops team to create in-depth analyses of feedback and outcomes that demonstrate a forward thinking, action oriented, and flexible approach to iterations</li><li>Conduct and&nbsp; oversee investigations to ensure the successful resolution of Krakenite Relations issues in a timely, well-documented manner&nbsp;</li><li>Maintain the highest level of integrity, professionalism, fairness, and confidentiality regarding HR personnel matters and job performance</li><li>Foster productive relationships with other departments (especially Legal, Finance, Security, and Business Operations &amp; Strategy)&nbsp;</li><li>Provide proactive thought leadership on best practices when it comes to people systems and operations that enhance the overall Krakenite experience&nbsp;</li><li>Drive the development of a world class, collaborative, analytical, and people centric HR operations team&nbsp;&nbsp;</li><li>Partner and collaborate with the international HR Operations team&nbsp;</li><li>Assist in the research, development, and execution of our global workforce strategy, as needed, ensuring we support our global workforce in a consistent manner while mitigating any unacceptable risk&nbsp;</li><li>Own, enhance, and manage a best in class team to deliver exceptional customer service to all Krakenites via our KX Service Desk</li><li>Ensure that in all things the Krakenite Experience is at the forefront</li></ul></div><h3>Requirements:</h3><div><ul><li>5+ years of HR operations leadership experience</li><li>Thorough knowledge of employment-related laws, regulations, and compliance requirements&nbsp;</li><li>Proven experience in HR policy and procedural documentation development, drafting, and maintenance</li><li>Understanding of HRIS systems design, HR reporting, workflow, and auditing requirements (experience with Workday strongly preferred)</li><li>Ability to manage multiple critical priorities/projects without losing attention to detail or a positive attitude</li><li>Completely at ease in an ever changing fast paced ambiguous environmentExtremely flexible, open-minded, and creative when it comes to developing and maintaining HR protocols</li><li>Relentlessly devoted to the ‘people experience’ in all things&nbsp;</li><li>Excellent interpersonal, negotiation, and conflict resolution skills</li><li>Tech-savvy with an appreciation for privacy, security, “crypto values”, sound money, and can get along well with other Krakenites </li></ul></div><div>Location Tagging: #EU #IRELAND #UK</div><div><br></div><div>We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.&nbsp;</div><div><br></div><div>As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.&nbsp;</div><div><br></div><div>Check out all our open roles at&nbsp;<a href="https://www.kraken.com/careers" rel="nofollow noopener" target="_blank">https://www.kraken.com/careers</a>. &nbsp;</div><div><br></div><div><b>Stay in the know</b></div><div><br></div><div><a href="https://twitter.com/krakenfx" rel="nofollow noopener" target="_blank"><b>Follow us on Twitter</b></a></div><div><a href="https://blog.kraken.com/" rel="nofollow noopener" target="_blank"><b>Catch up on our blog</b></a></div><div><a href="https://www.linkedin.com/company/kraken-exchange/" rel="nofollow noopener" target="_blank"><b>Follow us on LinkedIn</b></a></div>

KX Operations Manager

<div><b>About Kraken</b></div><div><br></div><div>Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet.&nbsp;</div><div><br></div><div>We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter.&nbsp;</div><div><br></div><div>Our diverse group of 2,400+ Krakenites are distributed all over the world as part of our 'remote first' culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential.&nbsp;</div><div><br></div><div>Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you're invited to join the revolution!</div><div><br></div><div><b>About the Role:</b></div><div><br></div><div>Our People team is called the Krakenite Experience (KX) team, and we aim to become a world leader in People Experience. We are now hiring a People Operations Manager to join our diverse and forward‐thinking global company.&nbsp; The People Operations Manager will add value to Kraken by ensuring that the Krakenite Experience is world class from their first days as a Krakenite all the way through their entire Kraken lifecycle. The People Operations Manager will have top level support to iterate on or build from scratch awe inspiring, best-in-class people programs and initiatives.</div><div><br></div><div>This is a great opportunity for an HR professional who has already thrived in creating the best‐in‐class people experiences in high‐growth organizations and who wants to get involved in an industry that is changing the world!&nbsp;</div><h3>The KX Operations Manager will oversee, build, and coach a team on the following core areas:</h3><div><ul><li>HR General Requests (i.e. HR ticketing system)</li><li>HR Policy and Compliance Management</li><li>Workday maintenance and streamlining alongside the HRIS team</li><li>Public readiness initiatives as they relate to HR</li><li>Offboarding &amp; Exit Interviews</li><li>Research, development, and execution of our global workforce strategy&nbsp;</li><li>HR Investigations and Conflict Resolution&nbsp;</li><li>Visa/Immigration and Global Mobility</li><li>Additional programs/policies/processes relating to the mid and end of the Krakenite life cycle</li></ul></div><h3>Responsibilities: </h3><div><ul><li>Supervise, coach, and develop a distributed HR operations team&nbsp;</li><li>Create, enhance, and successfully communicate global and regional policies, as appropriate, for disciplinary procedures, internal investigations, and a plethora of other high impact domestic and international employment policies and procedures</li><li>Drive the Ops team to create in-depth analyses of feedback and outcomes that demonstrate a forward thinking, action oriented, and flexible approach to iterations</li><li>Conduct and&nbsp; oversee investigations to ensure the successful resolution of Krakenite Relations issues in a timely, well-documented manner&nbsp;</li><li>Maintain the highest level of integrity, professionalism, fairness, and confidentiality regarding HR personnel matters and job performance</li><li>Foster productive relationships with other departments (especially Legal, Finance, Security, and Business Operations &amp; Strategy)&nbsp;</li><li>Provide proactive thought leadership on best practices when it comes to people systems and operations that enhance the overall Krakenite experience&nbsp;</li><li>Drive the development of a world class, collaborative, analytical, and people centric HR operations team&nbsp;&nbsp;</li><li>Partner and collaborate with the international HR Operations team&nbsp;</li><li>Assist in the research, development, and execution of our global workforce strategy, as needed, ensuring we support our global workforce in a consistent manner while mitigating any unacceptable risk&nbsp;</li><li>Own, enhance, and manage a best in class team to deliver exceptional customer service to all Krakenites via our KX Service Desk</li><li>Ensure that in all things the Krakenite Experience is at the forefront</li></ul></div><h3>Requirements:</h3><div><ul><li>5+ years of HR operations leadership experience</li><li>Thorough knowledge of employment-related laws, regulations, and compliance requirements&nbsp;</li><li>Proven experience in HR policy and procedural documentation development, drafting, and maintenance</li><li>Understanding of HRIS systems design, HR reporting, workflow, and auditing requirements (experience with Workday strongly preferred)</li><li>Ability to manage multiple critical priorities/projects without losing attention to detail or a positive attitude</li><li>Completely at ease in an ever changing fast paced ambiguous environmentExtremely flexible, open-minded, and creative when it comes to developing and maintaining HR protocols</li><li>Relentlessly devoted to the ‘people experience’ in all things&nbsp;</li><li>Excellent interpersonal, negotiation, and conflict resolution skills</li><li>Tech-savvy with an appreciation for privacy, security, “crypto values”, sound money, and can get along well with other Krakenites </li></ul></div><div>Location Tagging: #CANADA</div><div><br></div><div>We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.&nbsp;</div><div><br></div><div>As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.&nbsp;</div><div><br></div><div>Check out all our open roles at&nbsp;<a href="https://www.kraken.com/careers" rel="nofollow noopener" target="_blank">https://www.kraken.com/careers</a>. &nbsp;</div><div><br></div><div><b>Stay in the know</b></div><div><br></div><div><a href="https://twitter.com/krakenfx" rel="nofollow noopener" target="_blank"><b>Follow us on Twitter</b></a></div><div><a href="https://blog.kraken.com/" rel="nofollow noopener" target="_blank"><b>Catch up on our blog</b></a></div><div><a href="https://www.linkedin.com/company/kraken-exchange/" rel="nofollow noopener" target="_blank"><b>Follow us on LinkedIn</b></a></div>

<div>Help Scout is unlike other SaaS companies. We’re a <a href="https://www.bcorporation.net/en-us/certification/" rel="nofollow noopener" target="_blank">B-Corp</a> that has achieved the trifecta: We care about the Product, the Customer, and the Employee. With over 12,000 happy customers who consistently rate us above the competition in NPS ratings; over 95% of our employee base is very happy to be here and believes in the vision; and a customer-friendly product that has <a href="http://99.99" rel="nofollow noopener" target="_blank">99.99</a>% up-time, Help Scout pursues excellence in all three domains.</div><div><br></div><div>Over the last 10 years, we’ve seen consistent growth as a company and in 2022 we’re looking to accelerate that growth by expanding our sales team. We’re looking for real go-getters who see a target and want to demolish it. We are looking for individuals who want to be part of a sales team who cares about their customers and knows that the best way to serve them is by being a product and industry expert who can guide them to the right outcome.&nbsp;</div><div><br></div><div>Help Scout is a <a href="https://www.helpscout.com/blog/remote-culture/" rel="nofollow noopener" target="_blank">fully remote company</a> and has been for the last 10 years. We’ve figured out how to onboard employees the right way and we know how to generate a close-knit team even when spread out across the globe. Come take a look.</div><h3>About the Role</h3><div><ul><li>You’ll be responsible for building and managing a team of outbound focused BDRs who will establish relationships with mid-market decision makers. Your team’s goal is to share the Help Scout vision and schedule demo meetings for AEs.</li><li>We expect you to be a driving force in the design and process of Help Scout’s outbound initiatives. This includes developing and implementing strategies and processes to support your team in delivering against individual and company objectives</li><li>You are a sales focused mind who understands that results come from high volume of contacts combined with well thought out and practiced outreach structure</li><li>Attention to detail and able to create strategic journeys for sales processes</li><li>You will create a product, results oriented and rewarding team environment that enables your team to thrive&nbsp;</li><li>You will own and present on outbound BDR performance metrics and KPIs.</li><li>You’ll work with our Marketing and Ops team to develop a pipeline of qualified lead opportunities that will be targeted via multiple channels.&nbsp;</li></ul></div><h3>About You</h3><div><ul><li>You’ve done this before and are comfortable with outbound SaaS. 1-3 years prior experience in a leadership role.</li><li>You love to win big and your track record of quota achievement proves it.</li><li>Demonstrated expertise in sales strategies, techniques, processes and measurements that have helped you win in the mid-market segment of B2B sales.</li><li>You have excellent interpersonal and communication skills which have allowed you to work well with internal teams and customers.</li><li>You’re a self-starter who is driven to exceed targets.</li><li>You get excited about developing reps into star team members and you can chart a plan that leads to repeatable success.</li><li>You’re comfortable speaking up and you spend time doing research before forming a strong opinion.&nbsp;</li><li>You like to operate as a team which includes sharing best practices with others while also asking for help when needed.</li><li>You’re comfortable with performance managing.&nbsp;</li></ul></div><h3>Who You'll Work With</h3><div><ul><li><a href="https://www.linkedin.com/in/stuartkblake/" rel="nofollow noopener" target="_blank">Stuart Blake</a>, our VP of Sales, you'll report to him</li><li>Our Sales, Marketing, and Ops teams</li></ul></div><div>#LI-Remote</div><div><br></div><div>Benefits</div><div><b>Competitive salary</b> - Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.</div><div><br></div><div><b>Health and dental insurance</b> - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.</div><div><br></div><div><b>Long-term/short-term disability insurance &amp; life insurance</b> - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).</div><div><br></div><div><b>Flexible vacation</b> - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.</div><div><br></div><div><b>Sabbatical</b> - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. <a href="https://www.helpscout.com/blog/sabbatical-from-work/" rel="nofollow noopener" target="_blank">Read about what our CEO did.</a></div><div><br></div><div><b>Paid parental leave, including adoption </b>- 12 weeks of paid leave for all new parents. </div><div><br></div><div><b>401k with 1% match</b>- via Betterment for Business (currently US only)</div><div><br></div><div><b>Personal Development stipend</b> - Up to $1,800 per year to improve your craft</div><div><br></div><div><b>Bonuses - </b>everyone is eligible to receive a quarterly bonus up to 8% based on shared company revenue goals. </div><div><br></div><div><b>Set you up for success</b>&nbsp;— we’ll get every new teammate a Mac laptop or equivalent of their choice, and provide a $1500 stipend so you can feel ready to work from home. We also cover up to $350 USD per month if you'd like to rent a co-working desk somewhere. </div><div><br></div><div><b>Complete transparency</b> - Everyone has full access to business metrics and financial information about the company.</div><div><br></div><div>About Us</div><div><a href="https://www.helpscout.com/" rel="nofollow noopener" target="_blank">Help Scout</a> is made by roughly 120 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 12,000 paying customers in 140+ countries. </div><div><br></div><div>Why Help Scout?</div><div><b>We're remote.</b> It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are <a href="https://www.helpscout.net/blog/remote-culture/" rel="nofollow noopener" target="_blank">helping to write the playbook</a> — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.</div><div><br></div><div><b>We’re passionate about diversity and inclusion.</b> The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here's our <a href="https://www.helpscout.com/dei/" rel="nofollow noopener" target="_blank">DEI Dashboard</a> where you can see all of our team demographic data and read about our commitment to this work.</div><div><br></div><div><b>We're committed to SMBs for the long term.</b> Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly <i>value</i> being customer-centric (like us) and want a product that shares their values.</div><div><br></div><div><b>We're leaving the world better than we found it.</b> Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through <a href="https://www.helpscout.com/for-good/" rel="nofollow noopener" target="_blank">Help Scout for Good</a>?  Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.</div><div><br></div><div>Our commitment to you</div><div>We are an equal opportunity employer and are committed to building a company that embraces and celebrates <a href="https://www.helpscout.com/blog/diversity-inclusion-2019/" rel="nofollow noopener" target="_blank">diversity and inclusion</a>. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. </div>

Outbound Sales Manager

<div><b>Job Title: </b>DevOps Engineer / Systems Administrator</div><div><b>&nbsp;</b></div><div>Peerspace is on a mission to bring people together. Our marketplace uncovers the world's most unique spaces — such as lofts, rooftops, and photo studios — and opens them for people to book almost any activity. With Peerspace, guests have hosted weddings, photo shoots, team meetings, and more. In total, over 5 million people have attended a Peerspace booking, and we're looking for people who want to help us reach the next 50 million.</div><div><b>&nbsp;</b></div><div><b>The Role:</b></div><div><br></div><div>Peerspace is looking for a candidate that has a strong interest in maintaining and augmenting a Peerspace infrastructure that is highly available, secure, and scalable. As a DevOps Engineer/System Administrator, you will be managing the existing Peerspace infrastructure from day one and have a level of experience, seniority and expertise to work on infrastructure autonomously. An ideal candidate will have experience building and monitoring systems from the ground up and prepare this infrastructure for both scaling traffic volume and global expansion.</div><div>&nbsp;</div><div>You will be joining a growing cross functional team that works collaboratively with other teams and departments to provide a strong technology foundation to Peerspace and its mission.</div><div><b>&nbsp;</b></div><div><b>As a Dev Ops Engineer you will:</b></div><div>&nbsp;</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage, deploy, and automate new and existing infrastructure</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain fleets of virtual machines, compute instances, and node pools</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor all projects and environments for stability, security, and availability</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in incident response, triage, and resolution</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provisioning and administering cloud resources</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support Networking administration</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support Database administration -&nbsp; maintenance / configuration / backups</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Improve developer environment and tooling</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Release pipelines - containers/ios/android</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Document and automate infrastructure processes</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be a general technical resource to PS engineering department</div><div>&nbsp;</div><div><b>Strong candidates have 5+ years experience in:*</b></div><div>&nbsp;</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Linux - Centos / Ubuntu / Alpine / Container Optimized OS</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Scripting - bash / python / go</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cloud infrastructure - GCP</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Containers - Kubernetes / GKE / docker</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Network Administration - firewalls / VPC / VPN</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Version control - Github / Google Container Registry / Github Packages</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Server configuration - systemd / tuned</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Permissions - IAM / RBAC</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Automation - Terraform / Ansible</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CI/CD - circleCI / containers / iOS / Android</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DNS configuration</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Disaster Recovery</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Certifications related to: Google Cloud(GCP) / Devops / Security / Network Engineering</div><div>&nbsp;</div><div><i>*Experience in all of these items is not required but you should be familiar with most of them</i></div><div><b>&nbsp;</b></div><div><b>&nbsp;</b></div><div><b>Perks &amp; Benefits - We are a remote first company that believes access to flexible workspace makes us more productive. Work perks include: </b></div><div><br></div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fully covered medical health benefits for the employee, competitive company contribution to medical premiums for dependents and family. l </div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive salary and equity compensation</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $500 annual professional development allowance</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discount on all Peerspace bookings give you access to the Peerspace network of inspiring spaces to do your best work</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Laptop, high res display, and stipend to setup home office</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monthly cell phone and internet credit</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coworking membership if needed (in lieu of home office stipend)</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Quarterly in-person offsites and team-building events for all team members (in Peerspace locations, of course)</div><div>&nbsp;</div><div><b>About Peerspace:</b></div><div>&nbsp;</div><div>Peerspace is a platform that makes planning gatherings - starting with finding the perfect space - simple. Founded in 2014, Peerspace is a remote first company that maintains a strong company culture by gathering frequently in Peerspace locations. Our team members are currently located in San Francisco, Los Angeles, Chicago, and many other cities around the globe. The company’s investors include Google Ventures and Foundation Capital.</div><div>&nbsp;</div><div>At Peerspace, we're dedicated to creating a team that's diverse, equitable and inclusive. Our workplace is a space where all team members are enabled to blaze their own trail, make things happen, and be recognized for taking pride in their work. We believe bringing together people from different backgrounds and identities makes us stronger and better serves the Peerspace community. We'd especially like to encourage applicants from different backgrounds, locations, and experiences.</div>

DevOps Engineer/System Administrator

<div>Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.</div><div><br></div><div>We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.</div><div><br></div><div><b>The Challenge</b>&nbsp;</div><div><br></div><div>In this role you will play a critical role in executing against key strategic and operational priorities in partnership with CSG leadership. Through a combination of building relationships, assisting with strategic organizational initiatives, and consolidating and communicating business performance, the Business Manager will support the SVP of Global Success &amp; Services as well as the needs of the larger global, fast-growing organization.&nbsp;</div><h3>What You’ll Do</h3><div><ul><li>Serve as a partner to the SVP of Global Success &amp; Services, shaping the leadership team’s internal business cadence. Support strategic / ops planning cycles for the organization; take ownership over the execution of and progress reporting against plans and major initiatives. </li><li>Lead quarterly planning and QBRs (quarterly business reviews). Communicate performance, highlight accomplishments, and identify challenges for the business to facilitate appropriate management, decision-making, and course correction as needed.&nbsp;</li><li>Build materials and assist with messaging, to support executive leadership and ecosystem audiences on the state of the business and strategic direction (e.g., All Hands, Sales Conference, staff meetings, run-the-business reviews).&nbsp;</li><li>Develop recurring cadences for review and communication of key priorities and insights. Establish analytical frameworks, metrics, and visualizations to measure ongoing business performance against targets. </li><li>Understand each GSS business and related challenges, to support decision making and prioritization across teams. Liaise with regional counterparts to ensure scale and best-practice sharing across all global teams, working together to create standard processes and streamline operations. Champion and help scale initiatives being driven at a global level, acting as the liaison into critical resources within the leadership team to ensure successful rollout of programs into the field. </li><li>Work with Strategy and Operations teams to provide input into the vision for reporting and KPIs.&nbsp;</li><li>Support leadership in developing headcount allocation and operating models, ensure teams are resourced properly to drive value for our customers.</li><li>Lead cross-functional extended teams to implement programs or initiatives as well as drive accountability and results.&nbsp;</li><li>Contribute to the development of team brand and culture, drive diversity and inclusion in the organization with an aim of achieving a high performing, healthy team.&nbsp;&nbsp;&nbsp;</li></ul></div><h3>What You’ll Need to Succeed</h3><div><ul><li>5+ years of related experience (e.g., customer success, professional services, program management, operations)</li><li>‘Chief of Staff’ mentality when working with leadership – you can be the trusted eyes and ears of projects and can communicate progress and areas that need attention both articulately and succinctly</li><li>Independent leadership and ability to drive results in a self-directed environment</li><li>Strong written and verbal communication skills</li><li>Ability to balance creative thought with honed critical judgment and analytical acumen</li><li>Facility for building strong rapport with partners across multiple functional areas</li><li>Effective listener, persistent and creative problem solver</li><li>Hungry for impact and responsibilities, execution and results-oriented</li></ul></div><div><b>Come As You Are</b></div><div><br></div><div>At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.</div><div><br></div><div>Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.</div><div><br></div><div>Click here to review our&nbsp;<i><a href="https://www.confluent.io/candidate-privacy/" rel="nofollow noopener" target="_blank">California Candidate Privacy Notice</a></i>, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.</div><div><br></div><div><i>#LI-Remote</i></div>

Business Manager - Customer Success Group

Udemy

<div>The Udemy GTM Strategy &amp; Operations (GTMSO) team’s mission is to enable all go-to-market teams to scale and grow top line revenue efficiently.&nbsp; The team supports our mission by delivering the process and information flows that drive the entire customer journey optimization, promoting cross-functional alignment, overseeing resource and performance planning, refining key processes to increase efficiencies, and adopting best-in-class tools and technologies to support the entire go-to-market universe from lead generation to customer retention.</div><div><br></div><div>The ideal candidate has a strong understanding of B2B SaaS and needs to be experienced in Go-To-Market Operations. You need to be data-driven, customer-focused, business-minded, and intellectually curious. You understand how impactful data can be in determining the right strategy, and how important smooth operations are to executing that strategy. You will manage a team responsible for implementing the necessary processes and tools to advance our GTM strategy.</div><h3>Here’s what you’ll be doing:</h3><div><ul><li>Lead a team in driving the strategy and execution of our GTM tech stack and large SFDC related projects&nbsp;</li><li>Responsible for the team’s delivery of go-to-market initiatives</li><li>Partner with our internal cross-functional stakeholders to establish, document, and define business requirements, metrics and KPIs.&nbsp;</li><li>Collaborate with our Business System team to optimize SFDC functionality and co-create a SFDC roadmap and potential future products/integrations.</li><li>Regularly assess GTM tools roadmap to identify scalable solutions to meet current and future business needs.</li><li>Establish yourself as a cross functional leader to identify, design and implement business processes that increase productivity and remove bottlenecks.</li><li>Ensure data integrity is maintained by instilling data quality standards across all data related activities.</li><li>Hire, coach, and develop a growing GTM Ops team</li></ul></div><h3>We’re excited about you because you have: </h3><div><ul><li>5+ years experience in GTM operations&nbsp;</li><li>2+ years experience in people management</li><li>Experience overseeing GTM tools such as Salesloft, Zoominfo, RingLead, Dun &amp; Bradstreet, Salesforce, etc</li><li>Experience setting team goals that align with GTM priorities and working closely with senior leaders in a SaaS B2B business</li><li>Get-it-done mindset. You are not afraid to roll up your sleeves and do what it takes to help your team get the job done.&nbsp;</li><li>Know how to coach and motivate your team to impact business results</li></ul></div><div>Compensation: Minimum $106,000 + equity + benefits</div><div><br></div><div>#LI-Remote</div><div><br></div><div><b>About Udemy</b></div><div>We believe anyone can build the life they imagine through online learning. Today, millions of students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.</div><div><br></div><div>Founded in 2010, Udemy is publicly traded and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).</div><div><br></div><div><b>Udemy in the News</b></div><div><a href="https://www.forbes.com/sites/susanadams/2020/11/18/udemy-adds-more-than-1-billion-to-its-valuation-in-new-funding-round/?sh=725cf64d2993" rel="nofollow noopener" target="_blank">Udemy Adds More than $1 Billion To Its Valuation in New Funding Round</a></div><div><a href="https://www.builtinsf.com/2020/10/29/udemy-100m-annual-recurring-revenue" rel="nofollow noopener" target="_blank">Udemy’s Workplace Learning Tool Just Surpassed $100M in ARR</a></div><div><a href="https://www.weforum.org/agenda/2019/11/paternity-leave-fathers-united-states-maternity-leave" rel="nofollow noopener" target="_blank">Paid Paternity Leave Should be the Norm in the U.S.</a></div><div><a href="https://www.cnbc.com/2019/11/26/5-most-important-skills-to-learn-in-2020-based-on--your-industry.html" rel="nofollow noopener" target="_blank">Breakdown of Most In-Demand Skills for 2020—Finance, Marketing, Sales and Engineering</a></div><div><a href="https://www.forbes.com/sites/darrenshimkus/2019/08/07/how-investing-in-yourself-today-will-set-you-up-for-career-success-tomorrow/#2bb4fb8171b3" rel="nofollow noopener" target="_blank">How Investing in Yourself Today Will Set You Up for Career Success Tomorrow</a></div><div><a href="https://www.fastcompany.com/90340467/why-feedback-is-not-a-fallacy" rel="nofollow noopener" target="_blank">Feedback Isn’t the Problem, but the Way That We Deliver It Is Broken</a></div>

Manager, Revenue Operations

<div><b>About Kraken</b></div><div><br></div><div>Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet.&nbsp;</div><div><br></div><div>We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter.&nbsp;</div><div><br></div><div>Our diverse group of 2,000+ Krakenites are distributed all over the world as part of our 'remote first' culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential.&nbsp;</div><div><br></div><div>Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you're invited to join the revolution!</div><div><br></div><div><b>About the Role</b></div><div><br></div><div><b>Business need&nbsp;</b></div><div><br></div><div>A Data and Reporting Analyst within CE Ops Data team to partner with the Ops teams with a focus on building visualizations and dashboards to provide better insights.&nbsp;</div><div><br></div><div>In 2022, there is a need to build reporting across teams with a focus on Performance management, WFM, QA and Content teams. Individual data analysts will also work on reporting needs of service functions. Reporting analysts should be able to build frameworks and larger teams can leverage the same.</div><div><br></div><div><b>Summary&nbsp;</b></div><div><br></div><div>The Reporting/Data Visualization Analyst will work closely with our business and technical teams under the Reporting &amp; Analytics Operations team to deliver reporting solutions. The aim is to provide accurate and high-quality data visualizations and analyses to the CE organization. With this analysis, Kraken can further its mission by making better data-driven decisions. The Reporting/Data Visualization Analyst should possess a strong understanding of data and how best to convey it to a wide range of audiences.</div><div><br></div><h3>Responsibilities </h3><div><ul><li>Assist in reporting requirements design, reporting development, data validation</li><li>Design, develop, and deploy ETL processes using SQL (Superset)&nbsp;</li><li>Transforming data sets, quantitative and qualitative analysis into compelling visuals</li><li>Creating and editing visual content including maps, charts, and graphs</li><li>Provide Business Intelligence solutions including datasets, analytics, dashboards, and reports to support Kraken CE team in making informed decisions that increase the bottom line through improved quality and services</li><li>Typical assignments encompass working with business analysts and the wider organization to clarify requirements, estimating efforts, writing queries, analyzing data, and developing visualizations</li><li>Facilitate data-driven decisions by communicating results and findings in a clear and concise manner</li></ul></div><h3>Qualifications  -  Tools and Domain Knowledge</h3><div><ul><li>A degree in computer science, information systems, analytics, a related field of study, or relevant work experience</li><li>A minimum of 3-5 years of experience in data visualization and building reporting/dashboards&nbsp;</li><li>Experience in BI and Analytics best practices, requirements gathering, data modeling, in-depth data analysis</li><li>Expertise with BI tools including reporting and data visualization platforms (example - Mix panel, Tableau, Power BI, Yellowfin, Looker, or equivalent tools)</li><li>Intermediate to Advanced SQL, data querying skills necessary to query and analyze data</li><li>Python skills are a plus but not necessary</li></ul></div><h3>Skills and Abilities</h3><div><ul><li>Understanding of data and the role it plays in a modern organization</li><li>Knowledge of relational and non-relational database storage management systems, including Big Data platforms, preferred</li><li>Develop data-driven solutions and strategies to organizational challenges</li><li>Strong data visualization skills</li><li>Complex problem-solving and analytical skills</li><li>Strong written and verbal communication</li><li>Accountable; takes ownership and pride in their work</li><li>Ability to work independently on multiple engagements, communicate and provide timely updates&nbsp;</li><li>Natural curiosity with a strong desire to learn, maintain, and apply knowledge of emerging BI&amp;A tools, strategy, methodology, and general best practices, preferred</li></ul></div><div>Location Tagging: #EU #US #APAC #CANADA #LI-Remote&nbsp;</div><div><br></div><div>We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.&nbsp;</div><div><br></div><div>As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.&nbsp;</div><div><br></div><div>Check out all our open roles at&nbsp;<a href="https://www.kraken.com/careers" rel="nofollow noopener" target="_blank">https://www.kraken.com/careers</a>. &nbsp;</div><div><br></div><div><b>Stay in the know</b></div><div><br></div><div><b><a href="https://twitter.com/krakenfx" rel="nofollow noopener" target="_blank">Follow us on Twitter</a></b></div><div><b><a href="https://blog.kraken.com/" rel="nofollow noopener" target="_blank">Catch up on our blog</a></b></div><div><b><a href="https://www.linkedin.com/company/kraken-exchange/" rel="nofollow noopener" target="_blank">Follow us on LinkedIn</a></b></div>

Client Engagement Data and Reporting Analyst

Springboard

<div><b>The Company</b></div><div>Springboard is a fast-growing education tech startup, built by a team that is passionate about fixing education and bridging the world’s skills gap. Through our Career Tracks, we’ve helped thousands of professionals learn cutting-edge technical skills like data science, machine learning, coding, and UX design using a unique approach that involves 1-on-1 mentorship from top industry experts. Our approach has resulted in thousands of graduates successfully transitioning into new tech roles and significantly increasing their salaries and long-term earning potential each year.&nbsp;</div><div><br></div><div><b>The Opportunity</b></div><div>We have since expanded beyond our core Career Track product suite to include university education in partnership with prestigious institutions across the U.S. Success in this new market requires us to continue growing our sales team with experienced Inside Sales Representatives ready to have an outsized impact in a rewarding and fast-paced environment.</div><div><br></div><div>We’re looking for tenacious Inside Sales Representatives, with at least 5 years of experience who will work with our prospective professionals to ensure strong enrollments in our university-partnered courses. Your role will be to educate, inspire, and skillfully guide potential students through the application and enrollment process. Success in this role is measured by hitting and exceeding monthly enrollment targets, consistently staying ahead of daily metrics, and handling rejection in stride, all in a customer-focused environment.</div><div><br></div><div><b>Please note:</b> This role will be fully remote. Candidates must be based in the United States.</div><div><br></div><h3>Responsibilities</h3><div><ul><li>Achieve and consistently exceed your monthly enrollment targets, converting complete applications (strong leads) into enrollments, with marketing qualified leads (MQL’s) becoming sales qualified leads (SQL’s) and then enrolled students</li><li>Quickly learn about new courses and clearly communicate their value proposition to prospective students - Identify opportunities and test strategies to improve yield of high-quality candidates</li><li>Maintain a tight feedback loop internally with Ops teams and collaborate effectively with Sales Org leadership to rapidly iterate and optimize university sales processes</li><li>Consistently build and deliver an accurate pipeline via Hubspot</li><li>Dial new applicants fast and consistently putting in 50-80 dials per day.</li></ul></div><h3>You have...</h3><div><ul><li>5 years of inside sales experience, at least 2 of which are B2C</li><li>A strong desire to sell something meaningful and impactful</li><li>Great references from a sales manager</li><li>100% ease using technology, CRMs, dialers, etc</li><li>Experience working remotely from home</li><li>Ability to work a <b>5-day rotating schedule, including one weekend day per month</b></li><li><b>Bonus: </b>Consultative selling experience in high dollar B2C considered purchases</li></ul></div><div><i>The Springboard team of 220 works out of offices in the heart of San Francisco and Bengaluru. We’re backed by top investors, including Costanoa Ventures, Reach Capital, Learn Capital, Pearson Ventures, and the founders of LinkedIn and Princeton Review.</i></div><div><br></div><div><i>Working with us, you’ll enjoy competitive compensation, health insurance coverage (for employees based in California, our base plans are fully covered by Springboard; for employees based outside of California, we offer low-premium coverage), a 401k plan, a generous learning budget</i>, <i>team lunches and snacks, and an opportunity to impact thousands of lives alongside a fun, dedicated and mission-driven team. To learn more about our team and culture, follow us on Instagram <a href="https://www.instagram.com/springboardlife/" rel="nofollow noopener" target="_blank">@springboardlife</a>!</i></div><div><br></div><div><i>We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></div>

Inside Sales Representative - University Partnerships

Firstup

<div><b>Who We Are</b></div><div><br></div><div><b>Firstup </b>is the leading Employee Communication and Engagement Platform committed to creating a connected, inclusive, and engaged workforce where people feel valued and empowered to be their best. From factory workers and field employees to office workers in any time zone, hundreds of companies across every industry use Firstup' s web, desktop, and mobile applications to build aligned productive and engaged communities and employee advocates.&nbsp;</div><div><br></div><div><b>Position Summary</b></div><div><br></div><div>Reporting to the VP of Technical Operations, you will be part of our Global IT team responsible for Firstup' s core IT systems and infrastructure. You will play a key role in day-to-day IT support for our employees located in our San Francisco, Chicago, Belfast offices, as well as remote employees.&nbsp;As a Senior member of our Global IT team, you will take part in various software and hardware makes within our company. These include heterogeneous operating systems, hardware, software and other IT devices. In addition, you will work collaboratively with cross-functional teams to address our information security needs. </div><h3>Responsibilities</h3><div><ul><li>Provide IT support of US and global offices with hardware, software, and users via Zendesk ticketing system.</li><li>Provisioning laptops (MacBook, Windows) using Jamf and SCCM.</li><li>Active Directory &amp; MDM Administration.</li><li>Google Workspace or O365 administration.</li><li>SSO-based (Okta) SaaS administration and integration.</li><li>Solid knowledge on interoperability of enterprise-wide SaaS apps.</li><li>Partner and coordinate resources and timetables with user departments, Production Ops, Enterprise Systems and Business Application groups.</li><li>Bridge US and international functions to drive for standardization, compliance and scalability.&nbsp;</li><li>Recommend and execute global, enterprise IT strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.</li><li>Travel to datacenters for new hardware installation or existing hardware replacement/RMA.</li><li>Verify application results by conducting system audits of technologies implemented.&nbsp;</li><li>Assist with compliance for SOC2, HiTrust, PCI, SOX, MARS-E, etc.&nbsp;</li><li>Maintain platform servers with updates, configurations, and installs.&nbsp;</li><li>Supporting pre-deploy on-prem environment for QA testing.&nbsp;</li><li>While not essential, there is also an opportunity to get involved in production operations utilizing technologies such as Linux, nginx, firewalls, switches, routers and containers. </li></ul></div><h3>You Have</h3><div><ul><li>5+ years of related IT industry experience.</li><li>Experience managing MacOS computers in an enterprise environment using Jamf.&nbsp;</li><li>5+ years experience provisioning, operating, monitoring and maintaining systems’ hardware, software and related infrastructure.&nbsp;</li><li>Windows server Administration and engineering experience in an enterprise IT environment, having performed operational and break/fix activity along with engineering and design.&nbsp;</li><li>Technical knowledge of networking/VoIP.&nbsp;</li><li>Team player that collaborates well within a team environment to complete projects and tasks.</li><li>Technical ability to create scripts to automate a set of procedures.</li><li>Solid understanding of SOC2, PCI, SOX, MARS-E, HIPAA.&nbsp;</li><li>High-level of integrity along with the ability to handle sensitive information and maintain confidentiality with ability to operate under a global mindset. </li><li>Ability to multi-task and adjust to rapidly changing priorities to address/resolve the most critical/sensitive issues on a timely basis.&nbsp;</li><li>Articulate with excellent verbal and written communication skills, which will allow ready establishment of credibility and acceptance by management peers and employees.&nbsp;</li><li>Ability to lift 50 pounds, access tight areas that require crouching and/or crawling, and have dexterity to operate IT equipment, parts and tools. Reasonable adjustments will be made for applicants with a disability.</li><li>Available to support critical tasks 24x7 (both scheduled and on-call basis).</li><li>BS degree in Information Technology, or equivalent combination of education, training and experience.</li></ul></div><div><b>Why Firstup?</b>&nbsp;</div><div><br></div><div>Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome.&nbsp;</div><div><br></div><div>If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.&nbsp;</div><div><br></div><div>Come for the challenges, come for engaging people in a casual and friendly environment. Come for the unlimited PTO, the health benefits, the 401k plan, the annual retreats (including family), the twice-a-year hackathons, the 10% exploratory time, the ability to contribute to open source, and the potential to work from anywhere.&nbsp;</div><div><br></div><div>Whatever the reason you come to Firstup, your new co-workers along with a leadership team who truly believes in your growth both professionally and personally will keep you here.&nbsp;</div><div><br></div><div>We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>

Senior Systems Administrator

<div>At GOAT Group, the Engineering team is an integral part of our dynamic company. By joining the team, your skills will be front and center, working alongside other passionate individuals to solve problems and build software. From launching compelling new consumer experiences, tackling global logistics challenges to scaling infrastructure to facilitate our rapid growth – technology is essential to driving our vision forward. The work you do will change the way the world shops, while also empowering entrepreneurs, including individual sellers, brands and boutiques.</div><div><br></div><div>We’re looking for a product-driven Senior Android Engineer with a strong appreciation for great design not only in products and visual presentation, but also in code and technical architecture. In this role you will collaborate cross-functionally with product design, marketplace ops, analytics and more to ensure a solid end-to-end strategy and execution.</div><div><br></div><div>We’re looking for someone who has proven experience building and launching high quality Android apps and is excited about researching new methods or technologies that improve the architecture, user experience or engineering process.</div><h3>In this role you will:</h3><div><ul><li>Be a part of a small but nimble team expanding the mobile retail experience</li><li>Use product requirements and technical designs to write well-engineered, robust code</li><li>Contribute to the design of the application architecture and its constituent software components</li><li>Work with team to troubleshoot, debug, and fix issues in production and non-production environments</li><li>Contribute to the innovation, data, design, critique, and continual improvement of the app</li><li>Keep up to date with the latest capabilities and features of each Android release</li></ul></div><h3>We are looking for:</h3><div><ul><li>4+ years of experience building high-quality Android apps</li><li>5+ years of professional software engineering experience</li><li>Experience shipping at least one app, currently in Google Play Store is ideal</li><li>Experience writing and utilizing unit tests to build maintainable and flexible code</li></ul></div><div><br></div><div><br></div><div>GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 30 million members across 170 countries.</div><div><br></div><div>The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.</div><div><br></div><div>We encourage you to apply even if you feel unsure about whether you meet every single requirement. We look for people who are passionate about what we do, not just those who check off all the boxes.</div><div><br></div><div>GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable.&nbsp; If you are a California resident, please review our&nbsp;<a href="https://drive.google.com/file/d/1uY8UnKZ1Db6sQFqzQb-5SPEzYR3iEpKL/view?usp=sharing" rel="nofollow noopener" target="_blank">California Privacy Rights&nbsp;Notice for Job Applicants</a>.</div>

Senior Android Engineer

Dataiku

<div>Headquartered in New York City, Dataiku was founded in Paris in 2013 and achieved unicorn status in 2019. Now, more than 850 employees work across the globe in our offices and remotely. Backed by a renowned set of investors and partners including CapitalG, Tiger Global, and ICONIQ Growth, we’ve set out to build the future of AI.&nbsp;</div><div><br></div><div><br></div><div>Dataiku is looking for a Market Product Manager (MPM) to support the evolution of its Data Science Platform. The position is available in the USA, eastern time zone.&nbsp;</div><div><br></div><div>In this role, the MPM is responsible for Dataiku’s product-market fit with a direct impact on Dataiku’s success in the marketplace. The MPMs define Dataiku’s product strategy, positioning and roadmap for their market domain. They closely work with their Technical Product Manager (PO) counterparts to position the right product, in the right market at the right time.&nbsp;</div><div><br></div><div>The role requires strong business acumen and deep understanding of the market dynamics around data Ops, MLOps, analytical skills and the ability to inspire and lead without authority.&nbsp;</div><div><br></div><div>Dataiku is a young company with great momentum and at this early stage, the MPM will&nbsp; work cross-functionally with Product Management, Data Science, Engineering, and Marketing. We’re looking for someone who can express passion for the new technologies and possibilities of Advanced Analytics.&nbsp;</div><h3>In this role, you will: </h3><div><ul><li>Be the expert in AI Operations and Dataiku’s positioning in this market</li><li>Analyze market forces, engage with customers, analysts and Dataiku executives to develop Dataiku’s product strategy</li><li>Work closely with Technical Product Management and the delivery team to define product requirements and roadmap</li><li>Develop, maintain and educate on your domain roadmap</li><li>Create and deliver thought leadership content such as blog posts, internal documentation, conference sessions, etc</li><li>Collaborate with the Product Marketing team to align and deliver on product positioning messages</li></ul></div><h3>You may be a good fit for this role if you have:</h3><div><ul><li>Been a product leader with at least 8 years of relevant experience</li><li>Experience with the data Ops, ML Ops or Dev Ops market(s)</li><li>Experience engaging with executives internally and externally</li><li>A strong interest in Data and Machine Learning</li><li>An MBA with a technical background or a technologist with solid business experience</li><li>Proven ability to influence cross-functional teams without formal authority</li></ul></div><h3>Bonus points if you:</h3><div><ul><li>Have demonstrated success in a fast paced, growth stage company</li><li>Have a track of record for turning strategic thinking into products</li><li>Are experienced in business development, corporate strategy, M&amp;A</li><li>Are a entrepreneur/intrapreneur</li></ul></div><div><b>About Dataiku:</b></div><div><br></div><div>Dataiku is the platform for Everyday AI, systemizing the use of data for exceptional business results. By making the use of data and AI an everyday behavior, Dataiku unlocks the creativity within individual employees to power collective success at companies of all sizes and across all industries.&nbsp;Don’t get us wrong: we are a tech company building software. Our culture is even pretty geeky! But our driving force is and will always remain people, starting with ours. We consider our employees to be our most precious asset, and we are committed to ensuring that each of them gets the most rewarding, enjoyable, and memorable work experience with us. Fly over to <a href="https://www.instagram.com/dataiku/?hl=fr" rel="nofollow noopener" target="_blank">Instagram</a> to learn more about our #dataikulife. </div><div><br></div><div><i>Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer.&nbsp;All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment.</i></div>

Market Product Manager  - AI Operations

<div><b>About Kraken</b></div><div><br></div><div>Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet.&nbsp;</div><div><br></div><div>We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter.&nbsp;</div><div><br></div><div>Our diverse group of 2,000+ Krakenites are distributed all over the world as part of our 'remote first' culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential.&nbsp;</div><div><br></div><div>Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you're invited to join the revolution!</div><div><br></div><div><b>About the Role:</b></div><div><br></div><div>Our People team is called the Krakenite Experience (KX) team, and we aim to become a world leader in People Experience. We are now hiring a People Operations Manager (APAC) to join our diverse and forward‐thinking global company.&nbsp; The People Operations Manager will add value to Kraken by ensuring that the Krakenite Experience is world class from their first days as a Krakenite all the way through their entire Kraken lifecycle. The People Operations Manager will have top level support to iterate on or build from scratch awe inspiring, best-in-class people programs and initiatives.</div><div><br></div><div>This is a great opportunity for an HR professional who has already thrived in creating the best‐in‐class people experiences in high‐growth organizations and who wants to get involved in an industry that is changing the world!&nbsp;</div><h3>The KX Operations Manager will oversee, build, and coach a team on the following core areas:</h3><div><ul><li>HR General Requests (i.e. HR ticketing system)</li><li>HR Policy and Compliance Management</li><li>Workday maintenance and streamlining alongside the HRIS team</li><li>Public readiness initiatives as they relate to HR</li><li>Offboarding &amp; Exit Interviews</li><li>Research, development, and execution of our global workforce strategy&nbsp;</li><li>HR Investigations and Conflict Resolution&nbsp;</li><li>Visa/Immigration and Global Mobility</li><li>Additional programs/policies/processes relating to the mid and end of the Krakenite life cycle</li></ul></div><h3>Responsibilities: </h3><div><ul><li>Supervise, coach, and develop a distributed HR operations team&nbsp;</li><li>Create, enhance, and successfully communicate global and regional policies, as appropriate, for disciplinary procedures, internal investigations, and a plethora of other high impact domestic and international employment policies and procedures</li><li>Drive the Ops team to create in-depth analyses of feedback and outcomes that demonstrate a forward thinking, action oriented, and flexible approach to iterations</li><li>Conduct and&nbsp; oversee investigations to ensure the successful resolution of Krakenite Relations issues in a timely, well-documented manner&nbsp;</li><li>Maintain the highest level of integrity, professionalism, fairness, and confidentiality regarding HR personnel matters and job performance</li><li>Foster productive relationships with other departments (especially Legal, Finance, Security, and Business Operations &amp; Strategy)&nbsp;</li><li>Provide proactive thought leadership on best practices when it comes to people systems and operations that enhance the overall Krakenite experience&nbsp;</li><li>Drive the development of a world class, collaborative, analytical, and people centric HR operations team&nbsp;&nbsp;</li><li>Partner and collaborate with the international HR Operations team&nbsp;</li><li>Assist in the research, development, and execution of our global workforce strategy, as needed, ensuring we support our global workforce in a consistent manner while mitigating any unacceptable risk&nbsp;</li><li>Own, enhance, and manage a best in class team to deliver exceptional customer service to all Krakenites via our KX Service Desk</li><li>Ensure that in all things the Krakenite Experience is at the forefront</li></ul></div><h3>Requirements:</h3><div><ul><li>5+ years of HR operations leadership experience</li><li>Thorough knowledge of employment-related laws, regulations, and compliance requirements&nbsp;</li><li>Proven experience in HR policy and procedural documentation development, drafting, and maintenance</li><li>Understanding of HRIS systems design, HR reporting, workflow, and auditing requirements (experience with Workday strongly preferred)</li><li>Ability to manage multiple critical priorities/projects without losing attention to detail or a positive attitude</li><li>Completely at ease in an ever changing fast paced ambiguous environment</li><li>Extremely flexible, open-minded, and creative when it comes to developing and maintaining HR protocols</li><li>Relentlessly devoted to the ‘people experience’ in all things&nbsp;</li><li>Excellent interpersonal, negotiation, and conflict resolution skills</li><li>Tech-savvy with an appreciation for privacy, security, “crypto values”, sound money, and can get along well with other Krakenites&nbsp;</li></ul></div><div>Location Tagging: #APAC</div><div><br></div><div>We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.&nbsp;</div><div><br></div><div>As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.&nbsp;</div><div><br></div><div>Check out all our open roles at&nbsp;<a href="https://www.kraken.com/careers" rel="nofollow noopener" target="_blank">https://www.kraken.com/careers</a>. &nbsp;</div><div><br></div><div><b>Stay in the know</b></div><div><br></div><div><b><a href="https://twitter.com/krakenfx" rel="nofollow noopener" target="_blank">Follow us on Twitter</a></b></div><div><b><a href="https://blog.kraken.com/" rel="nofollow noopener" target="_blank">Catch up on our blog</a></b></div><div><b><a href="https://www.linkedin.com/company/kraken-exchange/" rel="nofollow noopener" target="_blank">Follow us on LinkedIn</a></b></div>

<div><b>About Kraken</b></div><div><br></div><div>Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet.&nbsp;</div><div><br></div><div>We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter.&nbsp;</div><div><br></div><div>Our diverse group of 2,000+ Krakenites are distributed all over the world as part of our 'remote first' culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential.&nbsp;</div><div><br></div><div>Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you're invited to join the revolution!</div><div><br></div><div><b>About the Role</b></div><div><br></div><div><i><b>This is a fully remote role and we will accept applications from: APAC</b></i></div><div><br></div><div>Our People team is called the Krakenite Experience (KX) team, and we aim to become a world leader in People Experience. We are seeking an experienced and driven HR Generalist to join our People Operations team. This role will help us enhance, and in many instances create, our HR global and regional procedures and policies. The ideal candidate will be able to effortlessly and positively tackle the tactical, transactional, and often reactionary daily duties of an HR Generalist while also jumping in on the more strategic, complex, and forward thinking KX initiatives.&nbsp;</div><h3>We need a Senior HR Generalists who can and will:</h3><div><ul><li>Grind through the daily assigned tasks within our HRIS &amp; inquiries submitted to our KX Service Desk ticketing system, while looking for opportunities for improvement</li><li>Draft policy and procedural documents like a pro</li><li>Function simultaneously as a project manager and subject matter expert for key People Operations work activities as assigned</li><li>Context switch, for example: effortlessly switch between helping an hourly US Employee with a benefits question to partnering with the Managing Director of Regional Operations to open a business entity in a new country</li><li>Prioritize the Krakenite Experience by providing white glove service to all levels of Krakenites across the organization&nbsp;</li><div><br></div><div>This is a great opportunity for someone with a solid HR pedigree, who has already thrived in creating best‐in‐class people experiences as an HR Generalist or similar role in high‐growth organizations, and who wants to get involved in an industry that is changing the world.</div></ul></div><h3>Impact</h3><div><ul><li>Revamped legacy processes and procedures to ensure our People Operations function is prepared to support our growing globally distributed workforceLed major, cross-functional transformation projects to level-up the People Operations and HR functions in all regions where we work</li><li>Developed Global and Regional HR policies and employee handbooks&nbsp;</li><li>Ensured that the People Operations procedures are audit and IPO ready&nbsp;</li><li>Developed seamless analytics and reporting, allowing data driven insight to flow freely around the organisation</li><li>Designed a plethora of fundamental, low-friction processes with an emphasis on automation&nbsp;</li><div><br></div><div>This list is not exhaustive.</div></ul></div><h3>Day to Day Duties &amp; Expectations:</h3><div><ul><li>Promptly and accurately respond to a wide range of Krakenite inquiries daily ensuring that the Krakenite’s experience is world class throughout</li><li>Review all outstanding service desk tickets to ensure they are properly tagged/labeled and meeting SLAs</li><li>Accurately and promptly process various job change transactions within our HRIS while ensuring that the proper approvals are obtained and the required documentation is present &amp; executed</li><li>Interpret, implement, and answer questions related to HR policies and procedures while ensuring consistency and thoughtfully navigating any gray areas</li><li>Regularly and proactively audit personnel files to ensure all required documentation &amp; information is present and up to date</li><li>Manage, investigate, and resolve employee relations issues in partnership with Legal, KX Business Partners, and/or the Employee Relations Manager as needed</li><li>Shepherd managers through the offboarding process including joining involuntary termination meetings and conducting professional exit interviews&nbsp;</li><li>Proactively identify opportunities for improvement across all People Operations work activities and regularly work to enhance processes</li><li>Partner and collaborate with all the sub-functional teams within KX as well as our various company partners: HRIS Enterprise Solutions, Finance (payroll), Legal, IT &amp; Security, Data Protection Officer, Internal Auditor, and more</li><li>Provide back-up support to other People Operations team members as needed</li></ul></div><h3>General Expectations</h3><div><ul><li>Quickly become the subject matter expert on People policies and procedures, providing guidance and interpretation to a variety of stakeholders across KX and the Company</li><li>Actively seek to create high quality, easily digestible KX policy and procedural documentation and communication</li><li>Ensure key People initiatives are communicated and carried out effectively</li><li>Utilize Workday (HRIS), HR ticketing system, and others sources of data to create reports or dashboards that will provide workforce insights, enhance decision making, and ensure timely &amp; accurate employee transactions are completed</li><li>Performs other duties as assigned</li></ul></div><h3>Requirements:</h3><div><ul><li>Minimum of 3 years experience as an HR Generalist, HR Ops Specialist or equivalent in a high growth company, ideally in the tech industry&nbsp;</li><li>HR experience working with globally distributed, work-from-home teams, as well as international teams of various sizes</li><li>Demonstrated knowledge of US and international employment-related laws, regulations, and compliance requirements&nbsp;</li><li>Experience drafting employee handbooks &amp; legally binding contracts and agreement in a variety of countries &amp; jurisdictions</li><li>Proven ability to tackle HR projects and initiatives, on a global scale, with minimal supervision</li><li>Highly tech-savvy with an appreciation for privacy, security, “crypto values”, sound money, and can get along well with other Krakenites&nbsp;</li><li>Extremely organized with exceptional attention to detail and accuracy</li><li>Proactive problem solver and disciplined self-starter that thrives in an ambiguous environment with ever-changing priorities&nbsp;</li><li>Moderate to advanced Microsoft Excel skills&nbsp;</li><li>Impeccable communication skills both written and verbal</li><li>Workday experience strongly preferred</li><li>Experience supporting the HR function through IPO strongly preferred</li><li>M&amp;A due diligence and integration experience preferred</li><li>Experience with project/task management software (i.e. Jira, Wrike, Asana) is a plus</li><li>Passion for cryptocurrency adoption and personal experience with crypto strongly preferred</li></ul></div><div>Location Tagging: #APAC</div><div><br></div><div>We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.&nbsp;</div><div><br></div><div>As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.&nbsp;</div><div><br></div><div>Check out all our open roles at&nbsp;<a href="https://www.kraken.com/careers" rel="nofollow noopener" target="_blank">https://www.kraken.com/careers</a>. &nbsp;</div><div><br></div><div><b>Stay in the know</b></div><div><br></div><div><b><a href="https://twitter.com/krakenfx" rel="nofollow noopener" target="_blank">Follow us on Twitter</a></b></div><div><b><a href="https://blog.kraken.com/" rel="nofollow noopener" target="_blank">Catch up on our blog</a></b></div><div><b><a href="https://www.linkedin.com/company/kraken-exchange/" rel="nofollow noopener" target="_blank">Follow us on LinkedIn</a></b></div>

Human Resources Generalist

<p>The Open Finance platform that enables you to truly understand and engage your customers through powerful analytics and smart, actionable insights that deliver unique hyper-personalised experiences</p>


The Open Finance platform that enables you to truly understand and engage your customers through powerful analytics and smart, actionable insights that deliver unique hyper-personalised experiences

Moneyhub Financial Technology Ltd

<p><strong>What you’ll do</strong></p><p>We are looking for a DevOps Engineer or Senior DevOps Engineer to join our team.  You'll work on a highly automated DevOps platform built on top of modern technologies like Kubernetes, AWS stack including EKS, Lambda, Node.JS, Elastic stack, Terraform (to name a few).</p><br><p>This is a great opportunity for someone who has maintained highly available &amp; secure production environments and would like to expand their knowledge and experience while working in a dynamic environment and face new challenges.</p><br><p>You’ll thrive using agile methods and enjoy working openly, collaboratively and as part of a small team, doing things the right way and providing customer value through your work.</p><br><p>Your work on our platform will directly and indirectly improve people's experiences when using our fintech products by providing a stable, scalable, secure and highly available platform.</p><p><strong>As a member of the team, you will: </strong></p><ul><li><br><p>Help to design and build environments using best technologies to make them more scalable, available and secure</p></li><li><br><p>Take responsibility for work and code quality</p></li><li><br><p>Improve our processes and tools through communication, automation and optimisation</p></li><li><br><p>Share knowledge of tools, techniques, new features and ideas with the Moneyhub team</p></li><li><br><p>Solve issues and suggest solutions as part of feature development and support</p></li><li><br><p>Contribute to our code base to improve and create internal tools and integrations</p></li><li><br><p>Help the rest of the business understand our security and ops processes through contributing to documentation and raising awareness</p></li></ul><p><strong>Who you are</strong></p><p>We’re interested in people who:</p><ul><li><br><p>have worked and maintained highly-available production environments</p></li><li><br><p>have a proactive approach to work</p></li><li><br><p>have experience in managing Kubernetes clusters (we use EKS)</p></li><li><br><p>have worked with microservices-based systems</p></li><li><br><p>have some programming experience (we use nodejs)</p></li><li><br><p>have written and maintained environments as IaC (we use Terraform)</p></li><li><br><p>take a systematic and holistic approach to solve problems</p></li><li><br><p>have experience of using testing to validate solutions</p></li><li><br><p>have an understanding of web security and accessibility</p></li><li><br><p>are familiar with technologies used for web applications, e.g databases, backups, CDNs</p></li><li><br><p>have experience with Linux operating systems and scripting languages</p></li><li><br><p>have experience of working on, or with web services from operational point of view</p></li><li><br><p>Have applied practices such as continuous integration, continuous delivery, DevOps</p></li><li><br><p>understand change and incident management</p></li><li><br><p>communicate with accuracy and effectiveness</p></li><li><br><p>effectively work autonomously and with colleagues</p></li><li><br><p>can be part of the on-call team to provide 24/7 support for the production platform</p></li></ul>

DevOps Engineer

Binance

<div>Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.</div><div><br></div><div>Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?</div><div><br></div><div>Binance is looking for a Growth Marketing Manager to inspire growth, excitement and education about Binance and our products and the cryptocurrency industry.</div><div><br></div><div>This role will work remotely as part of a small team with the responsibility of expanding our brand awareness and user acquisition, planning and executing creative marketing campaigns, both online and offline.</div><div><br></div><div>It requires working both highly autonomously and as part of the global distributed marketing team.</div><h3>Job Responsibilities:</h3><div><ul><li>Drive marketing direction by planning, executing and monitoring marketing initiatives and campaigns in order to increase both user growth and transaction volume growth for the business lines&nbsp;</li><li>Manage and grow strategic marketing partner relationships, channel experimentation, audience messaging, and spend accountability</li><li>Constantly work on new channels, creatives and other ideas for experimentation, optimization and acquisition growth</li><li>Coordinate internal resources and work with other teams across all functions (Performance Marketing, BD, Ops, etc) to conceptualise, develop and execute monthly campaigns as well as other marketing-related initiatives for Binance, including new launches, activations and local campaigns</li><li>Drive higher LTV and transaction frequency of Binance users via in-house marketing tools (i.e landing pages &amp; activity tools) and CRM lifecycle strategies to further incentivize and gamify Binance users</li><li>Execute experimentation strategy to identify the most effective incentive type for each user segment, based on uplift and cost efficiencies</li><li>Craft and support product marketing launches for new and existing business lines and new product features updates. </li></ul></div><h3>Job Requirements:</h3><div><ul><li>Minimum of 3 years in marketing planning and execution (campaigns/CRM/email marketing/performance) preferably at a fast-paced tech or e-commerce company</li><li>Familiarity with online and offline marketing channels</li><li>Proven experience in growing and managing user base</li><li>Business level fluency in English and native level fluency in the designated local language (Indonesian)</li><li>Must have a strong interest in crypto/blockchain/technology space</li><li>Strong work professionalism and collaboration to work remote with global marketing team members</li><li>Experience in funnel optimization for converting users from registration/ signup to active platform users and platform volume</li></ul></div><div><b>Conditions</b></div><div>•     Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry</div><div>•     Fast moving, challenging and unique business problems</div><div>•     International work environment and flat organisation</div><div>•     Great career development opportunities in a growing company</div><div>•     Possibility for relocation and international transfers mid-career</div><div>•     Competitive salary</div><div>•     Flexible working hours, Casual work attire</div>

Growth Marketer

<div>The Udemy Business Go-To Market Strategy &amp; Operations (GTMSO) team is responsible for elevating our Marketing, Sales and Customer Success teams to scale and grow revenue efficiently. We own the systems &amp; applications, processes, and analytics to make the teams aligned to drive visibility, transparency, and accountability for our revenue growth and retainment.&nbsp;</div><div><br></div><div>The problems we're solving at Udemy are big: the rapidly changing business landscape is forcing people to upgrade their skills more frequently. Employees today seek and expect ongoing learning and development from their employer. Fueled by Udemy's unique and powerful content marketplace we are able to deliver on-demand and relevant learning content to organisations to close the skills gap.&nbsp;&nbsp;</div><div><br></div><div><b>ABOUT THE ROLE:</b></div><div>As the Renewals Strategy &amp; Operations Manager, you will be part of the CS Strategy &amp; Ops (CSSO) team who is central to driving an aligned operating framework across the Customer Success organization (CS, Renewals, Support, and Services). Our goal is to improve the scalability of Udemy Business’s rapidly growing customer success team by taking the strategy into fruition through consistent execution, transformation, and governance initiatives.&nbsp; This role is highly visible within CS and the broader Udemy Business organization.</div><div><br></div><div>Does this sound exciting? Awesome possum. Come join us on this rocketship! </div><h3> Here's What You'll Be Doing:</h3><div><ul><li>Partner and collaborate with Renewals &amp; CS leadership by driving cross-functional initiatives that deliver impactful results. Including but not limited to:</li><li>Optimize and scale the global renewals forecast process with operational rigor and predictability</li><li>Drive a standardized framework and best practices for the Renewals team</li><li>Ensure data integrity in the forecast and retention reporting dashboards (in collaboration with our analytics team)</li><li>Understand and own Renewals metrics; provide insights through data-driven metrics to improve execution and results</li><li>Identify and help build out critical collateral for alignment &amp; retention</li><li>Be a key, strategic partner to mature the Renewals team through policies, processes, and metrics</li><li>Collaborate with other key partners to the CSSO team (Sales, IT, GTMSO, Business Systems, Marketing, Product, etc) on projects that represent the Renewals organization and help scale effectively&nbsp;</li><li>Help lead and optimize the Renewals ecosystem of tools, processes, and enablement by working closely with our systems team (Salesforce, Gainsight, etc) to scope business requirements with Renewals &amp; CS stakeholders and guide implementation of new features&nbsp;</li><li>Participate by delivering important updates that impact the Renewals &amp; CS team, as well as other cross-functional teams. Effective and timely communication is imperative.</li><li>Assess business-critical processes and metrics; maintain, measure, and enhance to ensure top performance</li></ul></div><h3>We're Excited About You Because You Have:</h3><div><ul><li>Bachelor’s Degree or equivalent experience</li><li>5+ years total work experience, including 2+ years operating in a SaaS oriented Customer Success capacity&nbsp;</li><li>Excellent analytical, communication, presentation, and follow-up skills. Including but not limited to: Google Slides, documenting new process/ major changes, Slack announcements, etc&nbsp;</li><li>Data driven with experience in planning and recommending business improvements&nbsp;</li><li>Passion to problem-solve, build productive relationships and are able to actively listen, influence and collaborate at every organization level to achieve results</li><li>You are patient yet work to move things forward in a timely manner with flexibility and resourcefulness&nbsp;</li><li>Subject matter expertise in CS tools: Gainsight, Salesforce, G-Suite, Tableau, other SaaS tools.</li></ul></div><div>Compensation: $102,000-$140,000 + equity + benefits </div><div><br></div><div>#LI-EY1</div><div><br></div><div><b>About Udemy</b></div><div>We believe anyone can build the life they imagine through online learning. Today, millions of students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity,passion, and teamwork. We also celebrate our milestones and support each other every day.</div><div><br></div><div>Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).</div><div><br></div><div><b>Udemy in the News</b></div><div><a href="https://www.forbes.com/sites/susanadams/2020/11/18/udemy-adds-more-than-1-billion-to-its-valuation-in-new-funding-round/?sh=725cf64d2993" rel="nofollow noopener" target="_blank">Udemy Adds More than $1 Billion To Its Valuation in New Funding Round</a></div><div><a href="https://www.builtinsf.com/2020/10/29/udemy-100m-annual-recurring-revenue" rel="nofollow noopener" target="_blank">Udemy’s Workplace Learning Tool Just Surpassed $100M in ARR</a></div><div><a href="https://www.weforum.org/agenda/2019/11/paternity-leave-fathers-united-states-maternity-leave" rel="nofollow noopener" target="_blank">Paid Paternity Leave Should be the Norm in the U.S.</a></div><div><a href="https://www.cnbc.com/2019/11/26/5-most-important-skills-to-learn-in-2020-based-on--your-industry.html" rel="nofollow noopener" target="_blank">Breakdown of Most In-Demand Skills for 2020—Finance, Marketing, Sales and Engineering</a></div><div><a href="https://www.forbes.com/sites/darrenshimkus/2019/08/07/how-investing-in-yourself-today-will-set-you-up-for-career-success-tomorrow/#2bb4fb8171b3" rel="nofollow noopener" target="_blank">How Investing in Yourself Today Will Set You Up for Career Success Tomorrow</a></div><div><a href="https://www.fastcompany.com/90340467/why-feedback-is-not-a-fallacy" rel="nofollow noopener" target="_blank">Feedback Isn’t the Problem, but the Way That We Deliver It Is Broken</a></div>

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