Remote SaaS Jobs

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Senior Backend Engineer, Growth
 
backend senior java python javascript data science May 10
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

JOB DUTIES:
DELIVER MEASURABLE IMPACT ITERATIVELY AND WILL WORK ON QUALITATIVE AND QUANTITATIVE DATA. DRIVE FEATURE DELIVERY END TO END AND PIVOT THESTRATEGY. UTILIZE COMPANY’S SEGMENTATION PLATFORM TO DELIVER TARGETED EXPERIENCES. WORK WITH MULTIPLE TEAMS AND ACROSS A BROAD RANGE OF TECHNICAL STACKS AND UTILIZE JAVA AND ITS ECOSYSTEM TO BUILD THE SOFTWARE PRODUCT AND SERVICES THAT PROVIDE BEST IN CLASS CUSTOMER EXPERIENCE. WORK ON SOFTWARE AS A SERVICE (SAAS), PLATFORM AS A SERVICE (PAAS), AND INFRASTRUCTURE AS A SERVICE (IAAS) INDUSTRY, PUBLIC CLOUD OFFERINGS (E.G., AWS, GAE, AZURE). WORK WITH STRUCTURED QUERY LANGUAGE (SQL) AND A/B TESTING. LIAISE WITH MARKETING, PRODUCT, PLATFORM AND DATA SCIENCE TEAMS.

MINIMUM REQUIREMENTS:
MASTER’S DEGREE IN COMPUTER SCIENCE OR COMPUTER ENGINEERING OR CLOSELY RELATED FIELD AND 2 YEARS’ EXPERIENCE IN SOFTWARE DEVELOPMENT USING A MODERN, OBJECT ORIENTED PROGRAMMING LANGUAGE, SUCH AS C++, PYTHON, JAVA, JAVASCRIPT OR TYPESCRIPT AND WORKING WITH CROSS-FUNCTIONAL TEAMS ACROSS DIFFERENT PARTS OF THE ORGANIZATION, INCLUDING OTHER ENGINEERING TEAMS AND PRODUCT MANAGEMENT, WITH AT LEAST 2 YEARS’ EXPERIENCE LEADING PROJECTS WITH A SMALL TEAM OF ENGINEERS THROUGH THE SOFTWARE DEVELOPMENT LIFECYCLE FROM INCEPTION TO COMPLETION AND RELEASE.

ALTERNATE REQUIREMENTS:
BACHELOR’S DEGREE IN COMPUTER SCIENCE OR COMPUTER ENGINEERING OR CLOSELY RELATED FIELD AND 5 YEARS’ EXPERIENCE IN SOFTWARE DEVELOPMENT USING A MODERN, OBJECT ORIENTED PROGRAMMING LANGUAGE, SUCH AS C++, PYTHON, JAVA, JAVASCRIPT OR TYPESCRIPT AND WORKING WITH CROSS-FUNCTIONAL TEAMS ACROSS DIFFERENT PARTS OF THE ORGANIZATION, INCLUDING OTHER ENGINEERING TEAMS AND PRODUCT MANAGEMENT, WITH AT LEAST 2 YEARS’ EXPERIENCE LEADING PROJECTS WITH A SMALL TEAM OF ENGINEERS THROUGH THE SOFTWARE DEVELOPMENT LIFECYCLE FROM INCEPTION TO COMPLETION AND RELEASE.

SPECIAL REQUIREMENTS: 
MUST PASS TECHNICAL INTERVIEW.
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Front End Developer
 
frontend java javascript html css saas May 10
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

JOB DUTIES:

WORK WITH THE CONFLUENCE TEAM UTILIZING HIS EXPERIENCE WITH SOFTWARE DEVELOPMENT AND SOFTWARE ENGINEERING BACKGROUND TO DIRECTLY IMPACT THE CUSTOMER  EXPERIENCE  THROUGH THE DESIGN AND IMPLEMENTATION OF NEW FEATURES AND FUNCTIONALITIES FOR CONFLUENCE. ASSIST THE CONFLUENCE TEAM IN DELIVERING ADVANCED AND CREATIVE SOFTWARE DEVELOPMENT IMPROVEMENTS TO ATLASSIAN  PRODUCTS. WRITE NEW CODE FOR VARIOUS SOFTWARE DEVELOPMENT ASSIGNMENTS, IMPROVE EXISTING CODE, AND MAKE OTHER TECHNICAL CHANGES IN ORDER TO ENSURE THAT THE FINAL, DELIVERED SOFTWARE MEETS THE CUSTOMERS' NEEDS. CONSTRUCT FAULT-TOLERANCE, RELIABILITY, AND DURABILITY OF SOFTWARE SYSTEMS. EVALUATE TRADE-OFFS BETWEEN CORRECTNESS, ROBUSTNESS, PERFORMANCE, SPACE, AND TIME IN ORDER TO ENSURE THAT THE SOFTWARE PRODUCTS ARE DELIVERED IN A TIMELY MANNER WITH MINIMAL DEFECTS. DEVELOP AND IMPROVE LARGE-SCALE DISTRIBUTED SYSTEMS AND MICROSERVICES. PRACTICE CONTINUOUS DELIVERY AND INFRASTRUCTURE AS CODE METHODOLOGIES AS A MEMBER OF ATLASSIAN'S CONFLUENCE SOFTWARE DEVELOPMENT TEAM. WORK WITH SAAS, PAAS, LAAS INDUSTRY, AGILE SOFTWARE DEVELOPMENT METHODOLOGIES INCLUDING XP AND SCRUM. WORK WITH JAVASCRIPT, HTMLS, CSS, MODERN JAVASCRIPT FRAMEWORKS (E.G., REACT, ANGULARJS, VUE), MODERN UNIT TESTING FRAMEWORKS (E.G., MOCHA, CHAI). APPLY UNDERSTANDING OF FRONT-END ARCHITECTURE AND DATA-DRIVEN DEVELOPMENT. WORK WITH DESIGNERS  TO DEVELOP DYNAMIC USER EXPERIENCES.

MINIMUM REQUIREMENTS:

MASTER'S DEGREE IN COMPUTER SCIENCE OR A RELATED FIELD OF STUDY PLUS 12 MONTHS OF PROFESSIONAL SOFTWARE EXPERIENCE ENGINEERING SOFTWARE SYSTEMS OF MEDIUM-TO-LARGE SCOPE AND COMPLEXITY AND WORKING WITH JAVASCRIPT, HTML, CSS, REACT, REACT NATIVE, REDUX, LARGE SCALE SINGLE PAGE WEB APPLICATIONS, DEVELOPING JAVASCRIPT SDKS, MOBILE BRIDGES, GRAPHQL, JAVA, AGILE SOFTWARE DEVELOPMENT METHODOLOGIES (E.G., XP, SCRUM), CONTINUOUS DELIVERY AND INFRASTRUCTURE AS CODE.

ALTERNATE REQUIREMENTS:

BACHELOR'S DEGREE IN COMPUTER SCIENCE OR A RELATED FIELD OF STUDY PLUS 36 MONTHS OF PROFESSIONAL SOFTWARE EXPERIENCE ENGINEERING SOFTWARE SYSTEMS OF MEDIUM-TO-LARGE SCOPE AND COMPLEXITY AND WORKING WITH JAVASCRIPT, HTML, CSS, REACT, REACT NATIVE, REDUX, LARGE SCALE SINGLE PAGE WEB APPLICATIONS, DEVELOPING JAVASCRIPT SDKS, MOBILE BRIDGES, GRAPHQL, JAVA, AGILE SOFTWARE DEVELOPMENT METHODOLOGIES (E.G., XP, SCRUM), CONTINUOUS DELIVERY AND INFRASTRUCTURE AS CODE.

SPECIAL REQUIREMENTS:

MUST PASS TECHNICAL INTERVIEW.


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Backend Software Engineer
 
backend java python saas cloud aws May 10
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

JOB DUTIES:

BUILD AND MAINTAIN DISTRIBUTED MICROSERVICES USING MODERN LANGUAGES SUCH AS JAVA, PYTHON, AND INTERFACES LIKE GRAPHQL AND REST, DATASTORES SUCH AS RDBMS (E.G. RDS) AND NOSQL DATABASES (SUCH AS DYNAMODB). DIRECTLY INFLUENCE CLIENT EXPERIENCES THROUGH THE DESIGN AND IMPLEMENTATION OF FEATURES AND FUNCTIONALITIES WITHIN THE CONFLUENCE BUSINESS UNIT. ENGINEER EFFICIENT, SCALABLE IMPROVEMENTS TO COMPANY PRODUCTS. UTILIZE JAVA TO CONSTRUCT FAULT-TOLERANT, RELIABLE, AND DURABLE SOFTWARE SYSTEMS. EVALUATE TRADE-OFFS BETWEEN CORRECTNESS, ROBUSTNESS, PERFORMANCE, SPACE AND TIME. ENGINEER SOFTWARE SOLUTIONS USING UNDERSTANDING OF SAAS (SOFTWARE AS A SERVICE), PAAS (PLATFORM AS A SERVICE), AND IAAS (INFRASTRUCTURE AS A SERVICE), IN ADDITION TO UTILIZING KNOWLEDGE OF PUBLIC CLOUD OFFERINGS (E.G. AWS, GAE, AZURE). WORK WITHIN LARGE-SCALE DISTRIBUTED SYSTEMS BUILDING MICROSERVICES AND UTILIZING AGILE SOFTWARE DEVELOPMENT METHODOLOGIES (E.G. XP, SCRUM). PRODUCE CONTINUOUS DELIVERY OF CODE AND INFRASTRUCTURE AS CODE.

MINIMUM REQUIREMENTS: 

MASTERS DEGREE IN COMPUTER SCIENCE OR A CLOSELY RELATED FIELD OF STUDY PLUS TWO (2) YEARS OF SOFTWARE EXPERIENCE WITH JAVA, PRINCIPLES TO CONSTRUCT FAULT-TOLERANCE, RELIABILITY AND DURABILITY SOFTWARE SYSTEMS INCLUDING TWO (2) YEARS OF EXPERIENCE WITH TECHNOLOGICAL INFRASTRUCTURE AND SCALABLE SOLUTIONS UTILIZING KNOWLEDGE OF MODERN PROGRAMMING LANGUAGES, DATABASE TECHNOLOGIES AND AGILE SOFTWARE DEVELOPMENT METHODOLOGIES (E.G., XP, SCRUM).

ALTERNATE REQUIREMENTS:

BACHELORS DEGREE IN COMPUTER SCIENCE OR A CLOSELY RELATED FIELD OF STUDY PLUS FIVE (5) YEARS OF SOFTWARE EXPERIENCE WITH JAVA, PRINCIPLES TO CONSTRUCT FAULT-TOLERANCE, RELIABILITY AND DURABILITY SOFTWARE SYSTEMS INCLUDING FIVE (5) YEARS OF EXPERIENCE WITH TECHNOLOGICAL INFRASTRUCTURE AND SCALABLE SOLUTIONS UTILIZING KNOWLEDGE OF MODERN PROGRAMMING LANGUAGES, DATABASE TECHNOLOGIES AND AGILE SOFTWARE DEVELOPMENT METHODOLOGIES (E.G., XP, SCRUM).

SPECIAL REQUIREMENTS:

MUST PASS TECHNICAL INTERVIEW.
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Software Engineer
 
java python scala saas cloud aws May 10
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

JOB DUTIES:

BUILD TECHNOLOGICAL INFRASTRUCTURE AND SCALABLE SOLUTIONS USING MODERN PROGRAMMING LANGUAGES (JAVA, SPRING FRAMEWORK, C++, SCALA, PYTHON, AND GO) AND DATABASE TECHNOLOGIES (RDBMS SUCH AS ORACLE OR POSTGRES AND/OR NOSQL SUCH AS DYNAMODB OR CASSANDRA) AND SOFTWARE DEVELOPMENT METHODOLOGIES. DESIGN AND IMPLEMENT NEW SOFTWARE FEATURES AND FUNCTIONALITIES BASED ON LARGE-SCALE DISTRIBUTED SYSTEMS. DEVELOP AND DEPLOY SOFTWARE SERVICES IN A CLOUD INFRASTRUCTURE USING CONTINUOUS DELIVERY METHODS AND UTILIZING KNOWLEDGE OF AGILE SOFTWARE DEVELOPMENT METHODOLOGIES (E.G., XP, SCRUM). BUILD NEXT-GENERATION ACCESS SERVICES BASED ON MICROSERVICES ARCHITECTURE AT SCALE. MAINTAIN AND IMPROVE UPON NEXT-GENERATION ACCESS PLATFORM. WORK AS A PART OF THE TEAM THAT DRIVES THE VISION AND EXECUTION OF BUILDING WORLD-CLASS ACCESS MANAGEMENT SOLUTIONS FOR THE COMPANY'S PRODUCTS. DRIVE THE TECHNICAL DIRECTION AND IMPLEMENTATION ACROSS IDENTITY, PRIVACY, AND ACCESS CONTROL TO ENSURE THE COMPANY'S PRODUCTS REMAIN TRUSTWORTHY. WORK ON VARIOUS TECHNICAL PROCESSES, CODING, ARCHITECTURE. WORK WITH SOFTWARE DEVELOPMENT TOOLS, SAAS, PAAS, LAAS INDUSTRY, AND PUBLIC OR PRIVATE CLOUD OFFERINGS (E.G., AWS, GAE, AZURE). COLLABORATE WITH OTHER DEVELOPER TEAMS, PRODUCT MANAGERS, AND SUPPORT ENGINEERS TO IMPROVE AND DELIVER AN IDENTITY EXPERIENCE THAT MEETS CUSTOMERS' SOFTWARE NEEDS. WORK WITH MICRO SERVICES-ORIENTED ARCHITECTURE AND EXTENSIBLE REST APLS, AS WELL WITH AWS CLOUD INFRASTRUCTURE TO DEVELOP AND IMPROVE THE EXPERIENCE FOR CUSTOMERS. EVALUATE TRADEOFFS BETWEEN CORRECTNESS, ROBUSTNESS, PERFORMANCE, SPACE, AND TIME. REVIEW THE ACCESS PLATFORM'S LARGE-SCALE DISTRIBUTED SYSTEMS AND EVENT-DRIVEN ARCHITECTURES AND MAKE IMPROVEMENTS TO ENSURE THAT THEY ARE CAPABLE OF MEETING CUSTOMERS' COMPUTING NEEDS. WORK WITH VARIOUS PROGRAMMING LANGUAGES AND FRAMEWORKS, SUCH AS NODE.JS, SCALA, AND GO. 

MINIMUM REQUIREMENTS:

MASTER'S DEGREE IN COMPUTER SCIENCE OR RELATED FIELD OF STUDY PLUS TWO (2) YEARS OF PROGRESSIVE EXPERIENCE IN SOFTWARE DEVELOPMENT UTILIZING JAVA AND SPRING FRAMEWORK; MICRO-SERVICES ORIENTED ARCHITECTURE AND EXTENSIBLE REST APLS; BUILDING MICROSERVICES, LARGE SCALE DISTRIBUTED SYSTEMS AND EVENT-DRIVEN ARCHITECTURES; AGILE SOFTWARE DEVELOPMENT METHODOLOGIES (E.G., XP, SCRUM) AND DATABASE TECHNOLOGY (E.G. RDBMS SUCH AS ORACLE OR POSTGRES AND/OR NOSQL SUCH AS DYNAMODB OR CASSANDRA) INCLUDING TWO (2) YEARS OF EXPERIENCE IN SAAS, PAAS, LAAS INDUSTRY WITH HANDS-ON EXPERIENCE WITH PUBLIC OR PRIVATE CLOUD OFFERINGS (E.G., AWS, GAE, AZURE). 

ALTERNATE REQUIREMENTS:

BACHELOR'S DEGREE IN COMPUTER SCIENCE OR RELATED FIELD OF STUDY PLUS FIVE (5) YEARS OF EXPERIENCE IN SOFTWARE DEVELOPMENT UTILIZING JAVA AND SPRING FRAMEWORK; MICRO-SERVICES ORIENTED ARCHITECTURE AND EXTENSIBLE REST APLS; BUILDING MICROSERVICES, LARGE SCALE DISTRIBUTED SYSTEMS AND EVENT-DRIVEN ARCHITECTURES; AGILE SOFTWARE DEVELOPMENT METHODOLOGIES (E.G., XP, SCRUM) AND DATABASE TECHNOLOGY (E.G. RDBMS SUCH AS ORACLE OR POSTGRES AND/OR NOSQL SUCH AS DYNAMODB OR CASSANDRA) INCLUDING TWO (2) YEARS OF EXPERIENCE IN SAAS, PAAS, LAAS INDUSTRY WITH HANDS-ON EXPERIENCE WITH PUBLIC OR PRIVATE CLOUD OFFERINGS (E.G., AWS, GAE, AZURE).

SPECIAL REQUIREMENT:

MUST PASS TECHNICAL INTERVIEW.
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior Database Architect, Bitbucket Cloud
 
cloud senior saas linux aws full stack May 10
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

JOB DUTIES:DESIGN, IMPLEMENT AND MAINTAIN HIGH-AVAILABILITY SQL AND NOSQL DATABASES IN A SAAS ENVIRONMENT TO BUILD SOLUTIONS TO ENHANCE AVAILABILITY, PERFORMANCE AND STABILITY FOR THE MORE THAN 6 MILLION DEVELOPERS AND 1 MILLION TEAMS IN BITBUCKET CLOUD AS WELL AS AUTOMATE AWAY REPETITIVE WORK. MAINTAIN AWARENESS OF MONITORING DASHBOARDS AND IDENTIFY HOTSPOTS AND FOCUS AREAS. LOOK OVER THE EXPLAIN OUTPUT OF A SLOW QUERY AND SUGGEST SOLUTIONS AND IMPROVEMENTS. REVIEW DEPLOYMENT IN AWS AND EXPLAIN THE HIGH-LEVEL ARCHITECTURE. EVALUATE THE SCHEMA FROM APPLICATIONS AND SUGGEST IMPROVEMENTS. WRITE SQL OR SCRIPTS TO PULL OUT PERFORMANCE DATA FROM DATABASE NOT ALREADY OBTAINED. WORK WITH LARGE, HIGH VOLUME, MISSION CRITICAL SAAS ENVIRONMENTS. WORK WITH BITBUCKET CLOUD TO DESIGN TABLE SCHEMAS, OPTIMIZE QUERIES AND OBSERVE HOW THEY BEHAVE AT SCALE IN PRODUCTION ENVIRONMENT. WORK WITH INFRASTRUCTURE TEAMS TO ENSURE VISIBILITY INTO EVERYTHING THE DATABASE IS DOING, PROVIDING ADVICE ON METRICS, THRESHOLDS AND CONFIGURATION PARAMETERS. DEPLOY INFRASTRUCTURE IN CLOUD ENVIRONMENTS LIKE AWS USING TERRAFORM. MONITOR AND MAINTAIN THE GENERAL HEALTH AND PERFORMANCE OF ALL OF THE PRODUCTION AND DEVELOPMENT DATABASES RUNNING ON TRADITIONAL, PRIVATE, HYBRID AND PUBLIC CLOUD ENVIRONMENTS. RESPONSIBLE FOR ACCESS MANAGEMENT, AVAILABILITY, SECURITY, REPLICATION AND KEEPING DATABASE SYSTEMS PATCHED. WRITE SHELL SCRIPTS AND WORK WITH LINUX SYSTEMS AND TUNE THEM TO SUPPORT HIGH VOLUME WORKLOADS.

MINIMUM REQUIREMENTS: MASTER’S DEGREE IN COMPUTER SCIENCE, ENGINEERING, OR A RELATED FIELD OF STUDY PLUS TWO (2) YEARS OF EXPERIENCE WITH RELATIONAL AND NOSQL DATABASES, SUCH AS ORACLE, INCLUDING EXPERIENCE WITH DATABASE MANAGEMENT AND ADMINISTRATION, LINUX SYSTEMS TUNING & TROUBLESHOOTING, SHELL SCRIPTING, FULL STACK ARCHITECTURE, ENTERPRISE SYSTEM ARCHITECTURES AND CLOUD INFRASTRUCTURE MANAGEMENT.

ALTERNATE REQUIREMENTS: BACHELOR’S DEGREE IN COMPUTER SCIENCE, ENGINEERING, OR A RELATED FIELD OF STUDY PLUS FIVE (5) YEARS OF EXPERIENCE WITH RELATIONAL AND NOSQL DATABASES, SUCH AS ORACLE, INCLUDING EXPERIENCE WITH DATABASE MANAGEMENT AND ADMINISTRATION, LINUX SYSTEMS TUNING & TROUBLESHOOTING, SHELL SCRIPTING, FULL STACK ARCHITECTURE, ENTERPRISE SYSTEM ARCHITECTURES AND CLOUD INFRASTRUCTURE MANAGEMENT.

SPECIAL REQUIREMENTS: MUST PASS TECHNICAL INTERVIEW.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Tech Lead
python api django django-rest-framework java javascript May 10

A little bit about us:


We are Belvo, a financial API platform for Latam that enables any company or developer to access and interpret their end-users' financial information. We are turning the rich and diverse Latam financial ecosystem into a set of developer-friendly tools and APIs.

We’re a highly-technical, passionate and driven team. We have offices in Barcelona, Mexico City and São Paulo and the majority of the tech team works remotely.

We are tackling a very challenging problem: connecting fintech innovators with legacy financial infrastructure. We strive to go beyond the limits of what is possible today and to do so in an elegant and developer-first way.

You can read more about us and why we’re doing what we’re doing here and here.


About the team:

  • We work in cross-functional, autonomous teams. We follow continuous delivery best practices executed on top of a modern technology stack.
  • Our products are built for developers, by developers. Technological excellence is at the heart of what we do.
  • We are pragmatic and customer focused. We strive to find the right set of trade-offs in order to validate our hypothesis as early as possible, iterating on our products based on customer feedback.
  • We communicate transparently. We do weekly all hands where we get together to discuss company performance and goals.
  • We are a flexible international team focused on creating cool stuff. Some of us prefer to work together in one of our offices and others prefer remote. For us there's no difference as long as you have an excellent internet connection and are able to overlap with the team between 3pm and 6pm, CEST timezone.
  • Also we are backed by some of the leading investors in Silicon Valley and Latin America, including Founders Fund, Kaszek Ventures and YCombinator

Your challenge:

The experience team is building applications and services that expose end-users' financial information through a set of public-facing, easy to use APIs. In addition to that, we take care of the Developer Experience through documentation, SDKs, examples and other developer-facing tools.
  • Lead the architecture, design and implementation of Backend services and APIs powering Belvo FinTech infrastructure.
  • Coordinate technical execution with other team members. Envision solutions collaboratively and coordinate their execution as a team, addressing technical and coordination issues.
  • Mentor other engineers and be a force multiplier.
  • Build excellent documentation, SDKs, client libraries. Continuously improve the “developer experience” of Belvo’s platform
  • Be customer-focused, think as a user of our APIs. Proactively tackle potential improvements and customer pain points.
  • Carefully manage API retro compatibility, document API changes and implement deprecation plans
  • Implement automated quality assurance and monitoring modules

You can be part of the gang if:

  • 6+ years of experience as a Software Engineer, of which 2+ as a tech lead
  • Strong experience designing and developing RESTful APIs
  • Strong professional experience with Python and Django.
  • Willingness to solve challenging problems

Amazing if:

  • Fintech and SaaS past experience
  • Relevant programming knowledge in other languages such as Javascript, Java, PHP, Ruby or Go.
  • Experience building large-scale platforms with global reach.

Our tech stack:

  • We’re building our platform using modern technologies, putting the focus on reliability and long-term maintainability
  • We primarily use Python on the backend. We use battle-tested technologies such as Django, and we are heavy users of Python’s asyncio for some parts of our stack
  • We use Javascript, Vue.js and Sass on the frontend. We are developing and leveraging our own design system and component library
  • We run our infrastructure on top of Amazon Web Services, leveraging managed services. We tend to favor the use of managed services wherever possible, in order to focus on our business problems
  • We observe and monitor our services using Datadog
  • We follow Continuous Integration and Continuous Delivery best practices

Our perks:

1.8km from the beach
Stock options (we are all owners and this is very important to us)
Flexible working hours
Remote friendly
Pet friendly
Meals, transport, and kindergarten via flexible compensation scheme
Paid time off on your birthday
Fresh fruit every week, all-you-can-drink tea and coffee
Friday happy hours after our weekly team meetings
Training Budget
Team building events
Bank holidays swap inside the same month
Fitness/ wellness stipends
Yearly offsite
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Last Week

Professional Services Manager-West
saas May 07

Contrast Security is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks, heralding the new era of self-protecting software. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate assessment and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has sensors that work actively inside applications to uncover vulnerabilities, prevent data breaches, and secure the entire enterprise from development, to operations, to production.


Contrast Security is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks, heralding the new era of self-protecting software. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate assessment and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has sensors that work actively inside applications to uncover vulnerabilities, prevent data breaches, and secure the entire enterprise from development, to operations, to production.

About The Position
Contrast Professional Services is on a mission to make modern software applications secure. We work closely with Security and Development teams around the world, applying our expertise with the Contrast Application Security Platform to secure the complete software development life cycle.

The Professional Services Manager leads a regional team of Solution Architects who have a passion for their work and are driven to make our customers wildly successful. The ideal candidate thrives in a start-up culture, has previously led a team of technical experts for an innovative security solution, and demonstrates an incisive understanding of how Professional Services can drive adoption and success for both SaaS and on-prem software solutions.

What You Can Expect
During the first month, you’ll learn about the Contrast platform and how our technology enables software development teams to secure their code better and faster. You’ll learn how Professional Services works within the broader Customer Success organization to drive value realization for our customers.

Within 3 months, you’ll be fully engaged with Contrast customers, from Fortune 100 to technology leaders and ISV’s, managing the team that is responsible for the successful rollout and adoption of the Contrast solutions. You’ll be responsible for services revenue growth, service delivery outcomes, and high levels of customer satisfaction.

To succeed, you’ll need to be effective at communicating the value of professional services, think in terms of both high-level strategy and detailed execution plans, and champion continuous improvement for both yourself and the team.

Responsibilities

  • Recruit, develop and motivate a team of highly skilled security consultants
  • Manage multiple concurrent projects to successful completion
  • Ensure high levels of customer satisfaction
  • Partner with Sales and Customer Success to ensure our service offerings are meeting the needs of the customer base
  • Drive services revenue and meet targets for bookings and utilization
  • Develop and maintain world-class consulting processes for consistency, efficiency and maximum impact

Qualifications

  • You’re all about delivering value to Customers and excited to align the team on this goal
  • You want to love where you work and Contrast’s core values matter to you
  • You have:
  • 5+ years of experience leading Professional Services teams of 5-10 people or more
  • Demonstrated success in project oversight for multiple concurrent projects, including resource allocation, status tracking, escalations, crisis management and delivered outcomes
  • Proven ability to make enterprise customers happy and successful
  • Excellent oral, presentation, and written communication skills 
  • Successful history of effectively recruiting and developing talent
  • Can travel 33% to customer sites (post pandemic)
  • Bachelor’s degree or higher: preference for computer science and mathematics degrees

  • We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

What We Offer

  • Competitive Compensation
  • Medical, dental, and vision benefits
  • 401(k)
  • Flexible paid time off
We are changing the world of software security. Do it with us.  
We believe in what we do and are passionate about helping our customers secure their business.
If you’re looking for a challenge and want to enjoy where you work, you’ll love Contrast Security.

Contrast Security is committed to a diverse and inclusive workplace. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles, and locations.

By submitting your application, you are providing Personal Information about yourself (cover letter, resume, email address, etc.) and hereby give your consent for Contrast Security, Inc. and/or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. If you are a resident of the European Economic Area or are applying for a position in the European Economic Area, Contrast’s Privacy Statement reflects our policies around compliance with the General Data Protection Regulation (“GDPR”) and your rights respective to GDPR as a California resident, you are entitled to certain rights under CCPA: The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
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Full Stack Software Developer
asp.net-mvc azure asp.net-web-api cs full stack html May 07

About our role

Job type: Full-time

Experience level: Mid-level

Role: Full stack Developer

Industry: Financial Services SaaS, Software Development / Engineering

Company size: 79

Remote details

Preferred Timezone: (GMT) London

Technologies

C#, ASP.Net Core MVC, SQL Server, Azure

Job description

Up to 100% remote within the UK.

There is an expectation to travel to the Reading office when required ( max bi weekly)

What you’ll do all day:

You’ll be working in a sprint team with 2-3 other developers, a couple of testers, a product owner and a project manager. Your team will mostly be building new areas of functionality into Dynamic Planner, which is a well-respected and well-used modern web application for financial advisors.

You will be helping to refine user stories, work out the best technical design, and writing the code. You’ll be reviewing other developers’ code, supporting other members of the team, and engaging with other people in the business.

We will be a great match if you:

- Are based in the United Kingdom.

- Have real-world experience in developing software in C#.

- Write good quality, maintainable and performant code, and have a habit of leaving code in a better shape than you found it.

- Have previously written something you’re proud of, and you’re excited to tell us about it.

- Strive to work with the latest technologies.

- Are keen to expand and deepen your knowledge and learn from best practice

- Enjoy developing intuitive and attractive user interfaces, as well as robust back-end code.

- Thrive when working as part of a team to achieve a common goal.

- Are comfortable working in English.

- Are organised and can co-ordinate and prioritise work.

What can you expect working with us?

- A diverse, fun, enthusiastic team of skilled people.

- Cross-functional, product-oriented teams.

- Agile and lean mindset – a collaborative atmosphere where we develop and own our product together.

- Continuous integration – most of your work will be in production within days of you finishing coding.

- Best practices – all code is peer-reviewed; all changes are tested. We are constantly trying to do better.

- Focus on real people - we base our changes on interviews and research with our users.

Our tech stack:

- Frontend: Razor, HTML, JavaScript

- Backend: ASP.Net Core MVC

- Database: SQL Server, RavenDB

- Infrastructure: Generally Microsoft Azure PAAS.

What we offer:

-Competitive salary & discretionary annual performance related bonus scheme

-Generous benefits including 25 days holiday with anniversary increase,

-Personal development budget to help you learn and grow,

-Health & wellness programme to help you focus on you,

-Flexible working policy

-Company Pension, Life Assurance, Payday treats

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Senior Data Scientist, Product Analytics
 
senior python data science saas devops May 06
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Do you get excited by the challenge of scaling a fast-growing company by powering it with data? Are you intrigued by the ever-evolving landscape of workplace collaboration products?

Using your eye for business and creative problem solving, you will build data products and generate insights that will allow our business and product leaders to make better-informed decisions. We’re growing fast, so there’ll be tons of opportunities for you to make an impact and take charge of the direction of your work.

Product Analytics at Atlassian is multidisciplinary. The flawless teammate is someone who has the skills to surface insights quickly, and communicate those insights in a way that persuades action by senior leaders, product managers, designers, marketers and engineers. You'll use SQL, R, and/or Python often, but you won't be at your desk all day. Part of your job is to improve the data literacy of your product team, teaching people when, where, and how to harness the data available.

You’ll be working within our JSM Product Analytics team collaborating primarily with the Jira Service Management (Sydney, Bangalore and Ankara) teams. These teams are working to build and develop Atlassian products to unleash the potential of Customer’s DevOps and ITSM teams!!

On your first day, we'll expect you to have:

  • Proven experience applying your analytics skills to projects which have had a positive impact to strategic and product roadmap decisions
  • Strong ability to communicate. Explaining complex concepts to diverse audiences, crafting compelling stories, and managing multiple stakeholders
  • Expertise and experience in working with very large data sets in SQL
  • Expertise and experience in modelling and visualisation in another data programming language (Python, R, etc.)
  • Proficiency in one or more analytics and visualisation tools (e.g., Tableau, Mode, Power BI)
  • Expertise in foundational statistics (data distributions, inferential statistics, probability etc.) and modelling (regression, classification, clustering etc.)

It's great, not required, if you have:

  • Familiarity with event-based analytics, data instrumentation and logging
  • Experience in breaking down complex problems using MECE frameworks
  • Experience in designing and analysing experiments that drive key decisions
  • Experience working in a global environment with remote teams
  • Knowledge of and experience with widely-used workplace collaboration tools and integrations between those tools
  • An understanding of the SaaS development, business model and metrics
  • Are an active member of the broader analytics and data science community
More about our team

The Product Analytics team’s mission is improve every decision in the product. We work across the entire build-measure-learn cycle of product development. We inform high level strategy by analysing the business. But we also drive insights from user behavioural data and seek to make a positive impact to the way our customers use our products in their day-to-day work. We are a highly collaborative team with a high bar of rigorous analyses, and we love to have fun along the way.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior Front End Software Engineer, Confluence Analytics
 
senior frontend java python javascript ruby May 05
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Unleashing the potential of data for Confluence teams, and enlightening users to take informed action, the Confluence Analytics team is responsible for building data driven smart experiences for Confluence users. We build a platform to analyze behavioral data at scale and provide real-time features for the users. Our team is also responsible for building API’s for other teams to make Confluence smarter.

On your first day, we'll expect you to have:
Passion for improving quality and/or developer experiences
An ability to learn quickly and an interest in learning a broad range of areas
Orientation towards finding solutions for internal customers, and strong interpersonal and communication skills
Specialization in JavaScript, HTML5, CSS
Experience with at least one popular JavaScript framework (e.g. React, Vue, Angular JS).
Experience with modern testing frameworks (e.g., Jest, Puppeteer, Cypress)
Experience with large scale single-page web applications
Familiarity with node.js
Familiarity with a language and framework appropriate for local tooling, other than node.js (for example, Bash scripting or a modern scripting language such as Python, Ruby, or Perl)
Familiarity with cloud architecture patterns, the SaaS/PaaS/IaaS industry, and with distributed systems

Our team would particularly like to hear from you if you have deep expertise in any of our focus areas:
Frameworks for automated test of modern front-end applications
Maintaining build/transpiration infrastructure for large SPA applications
Building developer-experience tools, either internal or commercially
Extracting front-end code from legacy mixed codebases
Continuous delivery and infrastructure as code
Building or modernizing CI or test frameworks for a large SaaS web application
It's great, but not required if you have:
Experience with Apollo GraphQL, Redux, ImmutableJS
Experience with TypeScript
Experience with back-end development, especially with Java and the JVM platform
Experience with large or very large codebases
Expertise with additional tools or frameworks used for any of our areas - AWS, Docker, git, testing frameworks like Cypress/Selenium, CI tools like Bamboo or Jenkins, code analysis tools like SonarQube or SourceClear
Experience in building, testing, deploying and maintaining microservices
Practical knowledge of agile software development methodologies (e.g., XP, scrum)
Previous experience working for a SaaS company
More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Technical Support Specialist, Pacific Hours
html css saas api May 05
Spreedly is a rapidly growing, growth private-equity funded digital payments company with headquarters located in downtown Durham, North Carolina. We've developed a high volume, global solution to support our vision that the world is better with a diversified, inclusive, payment ecosystem. 

Our employees help build a culture that values independence, transparency, and collaboration in a digital-first communication environment. We hope you do your best work at Spreedly and find a mature workplace striving to support the ebb and flow of work-life harmony.

Spreedly is seeking an experienced Support professional to join our team, learn all about Spreedly and begin contributing quickly. Our thorough API documentation, ease of implementation, and timely responses are just a few reasons our customers love Spreedly. We are a lean, quickly evolving team that isn’t afraid to reflect on process, approach, and tools to make sure we’re providing the smoothest experience for users in the most efficient way as we scale our team. We will look to you for meaningful feedback on product, user experience, internal processes, and beyond. 

We are looking for a strong communicator who demonstrates the ability to prioritize, present solutions and take initiative. You listen with curiosity and a desire to learn, are patient, and can see the big picture. 

A typical day might include combing our docs to verify product behavior, updating documentation, directing our internal customers to helpful resources, and running API calls to troubleshoot a customer issue. Outside of the queue, you’ll have opportunities to contribute to projects that help our team scale and develop new skills. 

All Support Team Members are required to participate in a 24/7 on-call rotation after onboarding has been completed.

This role will be providing support coverage for West Coast business hours: ~10am-6pm Pacific.

What you'll do

  • Resolve customer integration questions and issues via email support 
  • Become an expert on the Spreedly API and related product offerings
  • Foster customer education and self-service by creating, enhancing, and maintaining documentation
  • Assist new customers in the migration of their data to Spreedly
  • Seek out and execute new ways to optimize and automate team processes and responsibilities
  • Track feature requests, deeply understanding the customer use case, value, and impact
  • Provide early and proactive feedback on feature development, training, and documentation
  • Work cross-functionally with other Engineering teams to ensure timely resolutions
  • Discover, analyze, and communicate gaps in the customer experience

We're looking for someone with

  • Natural curiosity and tenacity to understand how things work
  • Conceptual understanding of REST APIs, HTML, CSS, and Javascript
  • A history of supporting technical and nontechnical customers alike
  • Eagerness to research, solve problems, document, and iterate based on what was learned
  • Ability to demonstrate superior verbal and written communication skills
  • Capacity to thrive and take ownership in loosely structured environments
  • Familiarity with support and project platforms such as Zendesk, JIRA, GitHub

Nice to haves

  • Web or software development background 
  • Experience at a growth stage SaaS company
  • A history of supporting developers
  • Familiarity with the payments industry
  • You’re fluent in Spanish or Portuguese (Rapid growth in LATAM)

What we offer

  • Competitive salary + Equity
  • Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
  • Life and long-term disability insurance
  • Medical and dependent care FSA
  • Optional vision insurance
  • Open PTO policy
  • 12 weeks paid Family Leave
  • Matching 401k plan (5% up to $5,000 yearly)
  • Monthly digital lifestyle stipend ($150)
  • Professional development opportunities including $3,000 annual stipend and access to LinkedIn Learning

  • When travel and in-office work commences
  • Remote friendly work environment. Even our local employees are remote 3 days per week!
  • Tues./Thurs. are in-office days for local employees - the rest of the week employees are free to work wherever they choose
  • Paid lunches on in-office days for local employees
  • Quarterly visits to HQ for remote employees
Spreedly is an equal opportunity employer. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Some of our positions are open to remote applicants. If this is the case it will be sited in the job posting just below the position name. Unless otherwise stated, remote positions are open to candidates in the contiguous US only. We are not set up to support remote employees from CA, NY, or outside the contiguous US. All applicants must have a US work visa.  

We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.
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Technical Partner Manager, Marketplace
 
manager saas cloud May 05
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.


Job description

The Atlassian Marketplace is one of the largest B2B app stores globally and has exceeded $300 million in annual app sales this past year. We work directly with our most important Marketplace Partners who help Atlassian deliver complete solutions for any team.

We are seeking a results-oriented Technical Partner (Account) Manager who is passionate about enabling opportunities for our Marketplace and Developer partners and working with cross-functional teams throughout Atlassian to make them successful.

In this role, you will:

  • Become a trusted advisor to your Marketplace partners
  • Establish a regular cadence with your managed partners, including conducting a quarterly business review
  • Work with your partners to develop a plan to ensure ongoing partner business growth and technical success in the Atlassian Marketplace
  • Represent Atlassian and the Atlassian customer to provide thought leadership in external meetings with senior executives from these Marketplace partners
  • Provide input on the development and evolution program initiatives and benefits to improve joint customer success and trust
  • Produce quantitative and qualitative analysis and conduct regular business reviews
  • Be a champion for your Marketplace partners by defining business and technical requirements, aggregating feedback, and working alongside product teams to bring the product APIs, Marketplace features, and services they need to grow
  • Work with the program head to influence cross-functional teams: product, marketing, legal, PR, developer advocacy, and support to improve and streamline the experience for our Marketplace partners with the ultimate outcome of happy customers

On your first day, we'll expect you to have:

  • 3+ years of experience working with software technology partners or (enterprise) clients
  • Excellent interpersonal, organizational, analytical, and influencing skills
  • A strong customer focus and ability to optimally and quickly build relationships and establish trust, respect, and communication with C-level executives and down
  • Comfort leading and having technical and business conversations
  • Strong evidence-based decision-making skills and the ability to tackle business challenges, handle opposing priorities, and maintain strong attention to detail
  • Good understanding/experience with Atlassian products

Bonus points if you:

  • Hold any Atlassian certifications
  • Experience developing with API’s (bonus+ if you are familiar with Atlassian API’s!)
  • Have worked with B2B ISV/Marketplace partners before
  • Have experience with Cloud and SaaS (Software as a Service)
  • Know SQL and financial modeling
  • High-level understanding of Program management and development
More about our team

The Marketplace Programs team encourages Marketplace vendor partners to build and optimize the highest quality apps, extensions, and integrations that users of the Atlassian products rely on every day. We do this by crafting and running compelling programs, driving vendor partner dedication to the platform, helping define the platform that our partners need to be successful.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior Instructional Designer
 
senior saas May 05
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Job Summary

Atlassian University is seeking a Sr. Instructional Designer to build outstanding technical and non-technical learning content in a variety of formats for our rapidly growing customer base. Examples of customer-facing learning solutions include instructor-led training for technical products, hands-on lab exercises, self-paced eLearning (video, infographics, games, interactive content), simulations, training webinars, a blended approach, or a new creative solution brainstormed by you.

In this Role, You’ll Get to:

  • Define, design, develop, update, and maintain training courses for administrators and end-users of Jira, Jira Service Management, Jira Align, and other products
  • Establish strong working relationships with SMEs and Partners to collaborate on content outlines, content creation, and other work
  • Create learning experiences in different formats, including instructor-led training (virtual and in-person), self-paced training, workshops, or webinars
  • Craft meaningful course interactions to increase retention or provide opportunities to apply new skills (including but not limited to knowledge checks, exercises, scripts, storyboards, simulations, or games)
  • Build effective assessments to ensure learners have been adequately prepared to use Atlassian tools in their day-to-day roles
  • Review and design content to support credentialing initiatives
  • Use feedback and course evaluation data to improve training content and efficiency

On Your First Day We’ll Expect You to Have:

  • 8 to 10 years of experience designing and developing customer training curriculum
  • Bachelor's degree in instructional design, computer science, information science, or equivalent work experience in high-tech, SaaS experience preferred. Knowledge of Atlassian products a plus!
  • Experience in the use of Instructional Design models (ADDIE/other) and Adult Learning principles\
  • Strong knowledge of adult learning principles and instructional design models
  • Experience crafting engaging, effective, modern learning content that supports and improves customer adoption of products
  • Experience in managing simultaneous projects from inception to completion
  • Excellent attention to detail that results in high-quality work the first time
  • Ability to concisely communicate abstract or technical information to both technical and non-technical audiences
  • Ability to identify the best learning delivery formats for a specific set of learning goals
  • Skilled at using project plans and storyboards to scope and plan work
  • Superb communication skills and interpersonal skills to thrive in a fast-paced environment
  • Experience with common authoring tools, such as Camtasia, Adobe Captivate, Articulate Rise 360 and Adobe Premiere Pro; and collaboration tools like Confluence, Jira, and Google Drive
More about You

This position is ideal for someone who is passionate about converting learning objectives into training materials that engage, encourage, and empower the learner. Has experience creating product training for customers, that helps people quickly learn how to use their new software solutions. Is skilled at producing easy-to-consume learning experiences using cutting-edge technology and sound instructional design principles. And has a keen understanding of effective and agile content development methods.

More about Our Team

You will join our Atlassian University team at a really exciting time! Atlassian is growing rapidly year over year, and we want to scale intelligently while helping our customers unlock value from our products faster. This is an opportunity to play a major role in achieving that goal. We are a small but mighty team of top-tier professionals with diverse skills and work backgrounds. Our team is open, encouraging, focused, located around the globe, and is all about providing outstanding training solutions to our customers!

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Enterprise Solutions Engineer
Auth0  
java saas cloud frontend backend May 04
Auth0 is a unicorn that just closed a $120M Series F round of funding, with total capital raised to date of $330M and valuation of nearly $2B. We are growing rapidly and looking for exceptional new team members to add to our exceptional talent pool - and who will help take us to the next level of success. One team, one score. 

Our vision is to provide people with secure access to any application in one click or less. And our promise is to make identity work for everyone—whether you’re a developer looking to innovate, or a security professional looking to mitigate. We are looking for curious, excited, boundary-pushing team members. So, if you’re a big thinker who is nimble and adaptable, Auth0 may be an ideal place for you to shine.

Thousands of enterprises and millions of users worldwide depend on Auth0 for authentication and authorization of their most mission-critical apps, APIs and IoT devices. Auth0’s top priorities are availability and security. Auth0 continues to grow and so does the volume and complexity of the needs of our prospective customers. Security and identity management are now core concerns of every business. As a result, we have a dedicated pre-sales engineering team that are the primary technical resource for all of our account executives. We help engage the prospect where they have the greatest need and then fill that need through education and guidance to the best solution.

What you'll be doing:

  • Deliver interactive presentations and product demos.
  • Lead Q&A sessions to prospective customers in order to understand their requirements.
  • Present to all levels of the organization and all levels of technical fluency - from developers to C-level.
  • Execute well defined, outcome-focused PoCs for prospects.
  • Maintain a broad and deep technical understanding of the Auth0 product line and the underlying technologies and protocols.
  • Stay up to date on industry trends through self-study, research, online courses.
  • Proactive engagement in local and regional events evangelizing Auth0 as a presenter and attendee.
  • Work from home with up to 50% travel within region.

Is this role for you?

  • A love for our primary customer profile: the software developer and architect. Software development experience is a big tick.
  • A passion to serve the customer, which has played out in some customer-facing role like consulting or support, or sales engineering.
  • Expert in building relationships, listening, presenting, and managing time.
  • Experience with frontend technologies (eg. React, Angular).
  • Experience with at least one backend stack (eg. node, java, .NET).
  • Experience with SaaS and Cloud platforms (AWS, Azure)
  • Experience with standard network security protocols (eg. OAuth, OAuth2, SAML, LDAP).
  • An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).

Preferred Location:

  • #NSW
  • #VIC


Auth0 safeguards more than 4.5 billion login transactions each month and its top priorities are availability and security.

We like to think that we are helping make the internet safer. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.
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Full Stack Engineer
Quartzy  
full stack php laravel saas redis mysql May 04
Quartzy is seeking a Full Stack Engineer (PHP) for our product development teams building and maintaining clean, modern applications for our internal and external customers. Our platform consists of two primary products including a SaaS based inventory management platform and an e-commerce shop for inventory ordering.

The ideal person will have experience working with B2B SaaS platforms or mission-critical financial systems with e-commerce. You’re a self-starter with a bias for action and can take projects from start to finish, but also know when to ask for help. You like to work with a small, tightly-knit team that moves quickly and pushes changes to production daily. Occasionally, you end the day with more lines of code removed than added; and that feels great. You’re motivated by our mission to accelerate the Life Science industry by the building tools to accelerate research & development.

About You
You are an eager Engineer that has experience working in a team-based engineering environment.  You have a collaborative mindset, are passionate about growing your technology skillset, and are open to learning new problem solving approaches from your team members to achieve business outcomes.  Most of all, you are a builder and a problem solver at heart, and you seek to develop thoughtful solutions that will delight our customers. 

Why Quartzy
Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customers range from wine makers, to food/ag companies, to companies working on COVID testing and cancer therapeutics. We are humbled every day to serve them. 

What You'll Do:

  • Collaborate with other Engineers, QA, and Product team members working on new product features
  • Participate in our scrum processes, communicate status and identify obstacles
  • Provide support for operational issues.
  • Work closely with your team and team Lead to design and develop robust, high quality and scalable solutions.
  • Create and participate in others code reviews to ensure code qualityand shared knowledge.
  • Write well-tested code that is resilient to heavy iteration.
  • Participate in knowledge sharing opportunities and contribute to the overall growth of the collective knowledge of the team

What We're Looking For

  • 2-4+ years experience developing software in a production environment at scale
  • Demonstrable experience writing clean, thoughtfully crafted PHP that scales
  • Some experience with other parts of our technology stack: MySQL, React, Laravel, Elasticsearch, Redis, Beanstalkd, RabbitMQ, nginx
  • Experience using team-based version control tooling, ticketing systems, and other team collaboration tools
  • An entrepreneurial attitude that enables you to get high-quality projects done quickly.
  • Start Up experience is helpful
  • A strong communicator. You write well and can easily explain complex technical concepts to non-technical people

What We Offer:

  • Great Insurance -  we cover 100% of employee premium cost and 50% for partner/family
  • Great Culture - participate in our fun events like ActiviTuesday, Wellness Wednesdays, happy hours & speaker series
  • Remote Team -  we’re 100% distributed so you can live anywhere in the US! 
  • Transparency -  Weekly all company stand ups, monthly town halls, quarterly state of the start ups and anytime access to co-founders
  • Generous Time Off - take the time you need, when you need it 
  • Great Gear - We’ll set you up for success with the latest tech and help you outfit your home office. And, a free Spotify premium account!  
Want to learn more take a look at what people are saying about us on Glassdoor!

If that sounds like you, we'd love to hear from you! 
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DevOps Engineer for Awesome SaaS
postgresql django sentry mongodb elasticsearch sysadmin May 04

This is a full-time remote position (w2 or contract depending on your preference and where you live). Our office is in Denver, but our team is also distributed so you can work from anywhere!

We are looking for an experienced DevOps Engineer who is proficient with automated deployments. You’ll be an integral part of our small team, contributing to our development and deployment processes to help automate and streamline the deployment process. Our projects have multiple developers and experience in working in such development environments will be necessary.

Requirements

  • 5+ years experience in a DevOps Engineer role for a technology company; experience in software development and infrastructure development for a Saas platform a plus.
  • 3+ years experience with Linux-based infrastructures, Linux administration and AWS.
  • SQL/NOSQL database management, preference with PostgreSQL, Elasticsearch and MongoDB
  • Experience with Django framework and Task Scheduling with Celery
  • Experience with CI/CD tools, Circle CI and source control such as GIT
  • Familiarity with scripting languages.
  • Strong Python programming skills.
  • Strong communication skills and ability to explain protocol and processes with team and management.
  • Current with industry trends, IT ops and industry best practices, and able to identify the ones we should implement.

Responsibilities

  • Build and maintain tools, solutions and microservices associated with our platform
  • Actively troubleshoot any issues that arise during testing and production, catching and solving issues before deployment to production
  • Test our system integrity and other processes related to infrastructure, making improvements as needed
  • Update our processes and design new processes as needed
  • Deploy new products and updates to production and non-production environments
  • Automate our operational processes as needed, with accuracy and in compliance with our security requirements
  • Establish DevOps team best practices
  • Manage code deployments, fixes, updates and related processes
  • Work with open-source technologies as needed
  • Implementation and management of System monitoring Tools including Application Performance Management like Sentry and NewRelic
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Product Manager for B2B SaaS
saas b2b sql javascript grails manager May 04

Uberall is looking for an exceptional Product Manager (m/f/d) to join our growing product management team. You will help guide the design, development, and strategy of our product. The ideal candidate has extensive experience as a product manager of Saas products and has performed well in fast-growing organizations.

Your responsibilities:

  • You are going to help developing product strategy and roadmaps
  • You will be responsible for the development, the appropriate planning, prioritization, and release management processes to enable us to launch new features rapidly
  • You are able to drive superb execution against the plan, anticipating staffing needs, risks, and the need for frequent and clear communication internally and with customers/partners
  • You are going to partner with Uberall’s marketing, sales, support and success teams to keep the market informed of future releases and ensure the roadmap accounts for customer demand
  • Furthermore, you will develop outstanding experiences driving acquisition, conversions and upsells
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This Month

Customer Success Manager
 
manager saas devops May 03
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian Customer Success Managers (CSMs) strive to help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained business outcomes. This is done by delivering standard methodologies at scale to support product adoption, solution expansion, and long-term growth of customer users.

As a CSM, you are a technology and use case specialist, demonstrating a deep understanding of the Atlassian customer journey from implementation to adoption and expansion. You are equipped to guide customers over their hurdles, delivering value through proactive and programmatic customer engagement – whether the customer is establishing an Agile product delivery methodology, optimizing Developer Tools automation, building new teamwork communities, or improving IT services.

In this role, you’ll cut across multiple products and solution practice areas. You’ll interact with a variety of customer profiles to support the successful adoption and expansion of their Atlassian solution investment. CSMs also reach into all parts of Atlassian as the primary champion of the user’s cause!

On your first day, we'll expect you to have:

  • Proven success in relationship management or account management with a preference for prior SaaS or scaled customer success or services experience
  • Ability to assess and create a usage adoption plan around a business use case, as well as uncovering potential areas of growth and challenges to adoption
  • Understanding of common Jira and Confluence end-user use cases and ways of working, with ability to demonstrate those use cases, and understanding of configuration trade-offs
  • A data-driven approach to customer management to prioritize time around risk, and mitigating churn through customer engagement, as well unlocking growth opportunities
  • Ability to build collaborative relationships internally across product, sales, support and marketing to facilitate a seamless customer experience
  • Experience with one of the following: agile ways of working, project management, DevOps and automation, or IT service management
  • Rock-solid work and time management in a high volume customer-facing environment
More about the team

Our Customer Success Managers are a globally distributed team of Atlassian solution advocates who are passionate about enabling and accelerating customer success. As a part of the team, you’ll engage with customer organizations to help them deliver an impactful solution to their users. CSMs are the trusted point of contact whom customers can rely on to help them get the most out of Atlassian products and attain their ideal solution for team collaboration. At Atlassian, you’ll have a direct impact on millions of users, fast! You won’t get frustrated with bureaucracy or slow decision-making, because we encourage innovative thinking. We don’t just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be extraordinary.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Support Engineer, Cloud
 
cloud java saas linux May 03
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

We're looking for a Cloud Support Engineer to join our growing technical support team with the goal of making our customers awesome. If you love solving the deepest and gnarliest tech problems, enjoy working with all types of customers from around the world (startups to Fortune 500 corporations), and love variety, this job has it all in spades. Atlassian is a growing company and there's a lot of opportunity to work with a broad range of technologies, people and products. Caution, this isn't your typical support gig.

The Cloud Support Engineer will serve as the first point of contact for customers that utilize Atlassian products. You will be required to identify the root cause of customer issues, triage their problems, verify bugs and frequently provide unique and creative solutions. You often times find yourself collaborating with our global Support team to serve customers worldwide and publish new knowledge to our customer self-help portal. You will be responsible for providing Atlassian's legendary customer service through professional written and verbal communication with customers in various types of roles. As a Cloud Support Engineer you are truly motivated by customer success in building the next great thing with Atlassian products.


More About You:

  • Excellent communication skills
  • Experience in technical support preferably working with Java/J2EE or similar applications
  • Basic experience working with Linux systems
  • Very good knowledge of databases and SQL
  • Understanding of basic network functions, standards, and protocols

It's great, but not required, if you have:

  • Experience working with Atlassian products
  • Experience working with large scale SaaS environments
  • Skills with log analysis tools such as Splunk
  • Experience with large scale incidents
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Backend Developer PHP for Legal-Tech products
symfony2 php cakephp tdd shopware backend May 03

Job description

You know PHP/Symfony well, but you are not satisfied with just one programming language? You already know a lot, but you want to develop yourself further and learn even more? Your personal technology stack covers application and web development as well as databases and RESTful services?
Then we would like to welcome you to the Legal Services Unit, a start-up within Trusted Shops. With our SaaS products, we provide legal security for companies. Whether legal texts, consent manager or data protection - help us to improve and develop our products and platform for suitable and user centered solutions and make e-commerce more easy and secure for shop owners! You will join our cross-functional development team and will push conception and implementation of new products and services, but you also maintain and optimize our existing code base.

Your skills

  • Whether at work or in your private life, you have been developing for several years.
  • Your favorite technology stack is PHP. Here you have very good knowledge.
  • Experience with Symfony and Doctrine is highly desirable.
  • Since we use Shopware, experience here is an advantage but not a must
  • Ideally you have experience in programming REST APIs and their documentation (Swagger/API Platform)
  • Test Driven Development (TDD) is important to you and you have a high quality standard
  • You have a clear idea of what you want to achieve and you are able to communicate this in the same way
  • You are fluent in English, German is a plus

What we offer

  • A permanent employment contract with Europe's trust brand for online commerce in the heart of Cologne
  • 30,5 days of vacation, so you can recharge your batteries and get inspiration
  • Work in one of our offices or remote
  • Intensive training in your department and in the Trusted Shops organization
  • Buddy Program - An experienced TS staff member is at your side
  • Individual training opportunities through internal coaches, guilds, hackathons and the TS Knowledge
  • Team events - because the fun at work must not be neglected
  • Health Pass - Do something for yourself and take an extra day off next year
  • Jobrad - ride your new dream bike, in cooperation with JobRad as a “company bike”
  • A unique corporate spirit - We put trust, appreciation and your personality first. Working independently and freely as well as the ability to learn from mistakes are also part of our core values
  • International, open-minded teams full of energy at five locations with a common goal: to make ecommerce more secure
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Sales Development Representative
Quartzy  
saas testing finance Apr 30
We are seeking a Sales Development Representative (SDR) to deliver amazing lab productivity and purchasing to small- and medium-sized R&D organizations. 

You’re a hunter, but motivated by building relationships. It’s easy for you to communicate with others - by both listening and empathizing as well as getting your point across in a clear and concise manner. You’re naturally curious, and don’t stop asking questions until you fully understand the situation. While you are competitive by nature, you like working in a team environment and are motivated by the success of those around you. You should be accustomed to handling your own pipeline and meeting demanding quotas. The role will report to the Director of Sales.

This role is remote and can be located anywhere in the US. 

Why Quartzy
Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customer range from companies working on COVID testing and therapies, to wine makers, to food and ag companies. We are humbled every day to serve them. 

What you'll do

  • Follow-up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects
  • Be responsible for educating and developing prospects leading to hand-off to sales teams
  • Create target prospects lists and penetrate key accounts
  • Cold call into prospects generated by variety of outside sources
  • Profile strategic accounts identifying key individuals, researching and understanding their requirements, and setting appointments for sales team.
  • Nurture new marketing leads by educating and developing prospects until they are ready to speak with an Account Executive
  • Collaborate with sales and marketing team members on strategic sales approach
  • Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.
  • Communicate and educate across customer organizations, including to finance, IT, scientists, and lab managers.

What we're looking for

  • 1+ years B2B SaaS SDR experience 
  • Fantastic written and verbal communication
  • Interest (or a background!) in life science would be helpful
  • A tech savvy SDR who has experiencing working in a variety of different technology (we use Salesforce, Yesware, LinkedIn Navigator, ZoomInfo and other sales automation/enablement tools)
  • Prior experience working / selling remotely, a plus
  • SDR bootcamp a plus!

What we offer

  • Great Insurance -  we cover 100% of employee premium cost and 50% for partner/family
  • Great Culture - participate in our fun events like ActiviTuesday, Wellness Wednesdays, happy hours & speaker series
  • Remote Team -  we’re 100% distributed so you can live anywhere in the US! 
  • Transparency -  Weekly all company stand ups, monthly town halls, quarterly state of the start ups and anytime access to co-founders
  • Generous Time Off - take the time you need, when you need it 
  • Great Gear - We’ll set you up for success with the latest tech and help you outfit your home office. And, a free Spotify premium account!  
Does this sound like you? We'd love to hear from you.
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Enterprise Account Manager
manager account manager saas Apr 30
Spreedly is a rapidly growing, growth private-equity funded digital payments company with headquarters located in downtown Durham, North Carolina. We've developed a high volume, global solution to support our vision that the world is better with a diversified, inclusive, payment ecosystem. 

Our employees help build a culture that values independence, transparency, and collaboration in a digital-first communication environment. We hope you do your best work at Spreedly and find a mature workplace striving to support the ebb and flow of work-life harmony.

We’re seeking an experienced Enterprise Account Manager to join the Spreedly team to manage and grow our key customer relationships. In this individual contributor role, you will play a critical part in our continued growth by ensuring high levels of customer satisfaction, high retention rates, and growth of the customer’s use of Spreedly in support of their expanding commerce payment strategies. You will be supporting some of Spreedly's most important strategic customers.

The ideal candidate has experience working with large mid-market companies and enterprise organizations and is capable of engaging in business-level and technical conversations at multiple levels of the organization.

Responsibilities

  • Growth - track clients’ growth projections against current usage and initiate contract upgrades in a timely manner
  • Retention - protect renewal revenues by ensuring that clients are deriving maximum value through their use of Spreedly 
  • Communication & planning - regularly review clients’ business priorities and growth strategies and build account plans in support of those strategies

Requirements

  • 3-5 years of customer facing experience
  • 2-3 years of Account Management experience, with assigned revenue goals
  • Track record of account expansion and growing contract value
  • Ability to sell at the executive level and also interact with engineers or developers
  • Experience with technology-based solutions
  • Comfort working with a wide range of personalities and people
  • Curiosity to learn about payment strategies and growth drivers for key accounts
  • Ability to travel up to 20% (when it is safe to return to travel)

Nice to haves

  • Prior experience at a growth stage SaaS company
  • Prior experience in the payments industry
  • Prior experience in both customer success and sales

What we offer

  • Competitive salary + Equity
  • Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
  • Life and long-term disability insurance
  • Medical and dependent care FSA
  • Optional vision insurance
  • Open PTO policy
  • 12 weeks paid Family Leave
  • Matching 401k plan (5% up to $5,000 yearly)
  • Monthly digital lifestyle stipend ($150)
  • Professional development opportunities including $3,000 annual stipend and access to LinkedIn Learning

  • When travel and in-office work commences
  • Remote friendly work environment. Even our local employees are remote 3 days per week!
  • Tues./Thurs. are in-office days for local employees - the rest of the week employees are free to work wherever they choose
  • Paid lunches on in-office days for local employees
  • Quarterly visits to HQ for remote employees
Spreedly is an equal opportunity employer. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Some of our positions are open to remote applicants. If this is the case it will be sited in the job posting just below the position name. Unless otherwise stated, remote positions are open to candidates in the contiguous US only. We are not set up to support remote employees from CA, NY, or outside the contiguous US. All applicants must have a US work visa.  

We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.
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VP, Product
saas cloud finance Apr 30
The Role: 
 
Federated Wireless seeks a Vice President of Product Management reporting into the SVP of Product and Engineering. The successful candidate will have broad responsibility for the strategic development and execution of all product management activities required to meet the company’s revenue plan and long-term goals. The scope includes product strategy, profitability, requirements and development plans, go-to-market and sales support, and lifecycle management.
 
Federated is a high growth SaaS company that is developing and leading the largest wireless ecosystem for private wireless and fixed wireless solutions utilizing the CBRs band. We are looking for a leader that has product management experience in the software industry and its broader ecosystem within a high growth startup environment.
 
This leader will define and execute a product strategy to growth and profitability of the company using market enablement and go-to-market strategies for multiple customer segments including wireless service providers, cable operators, Cloud hyper-scalers, enterprise equipment suppliers and fixed wireless operators. Our industry-pioneering spectrum product is being sold through direct sales and with the help of channel partners and OEMs. The successful placement will develop and execute plans to ensure the company capitalizes on its early market position and optimizes a clear path to aggressive growth.
 
Our monetization model is ecosystem and partner enabled, which will require the product leader to develop relationships and coalitions with partners and suppliers to enable and accelerate business initiatives. The position will ideally be based at Federated Wireless headquarters in Arlington, Virginia but the company may be flexible to consider other locations for exceptional executives.
 
Responsibilities:
 
Take leadership in defining and implementing the end-to-end product/service/solution life cycle collaborating with marketing, technical and operational groups. Customer advocate
Define, drive, and track product strategy, roadmap, and planning through research, customer & partner feedback, competitive analysis and market requirements using key metrics such as time-to-market, bookings, one-time and recurring revenue
Define and implement business plan, pricing, product positioning and profitability, channel & partner engagement & development, solution packaging and distribution strategy including self-activation towards a frictionless service delivery. Lead in setting the product pricing, working with sales and finance functions on forecasting and profit margin analysis
Lead multiple product line efforts through the entire lifecycle process from inception to sunset. Develop and support an expanding team of product management professionals
Expand and manage partnership program through the use of portals, automated support tools and market enablement alliances, communities, and value-added resellers
Thought leader and evangelist for Federated Wireless in the evolving shared spectrum technology and private-networks spaceT

Qualifications

  • Self-starter with demonstrated experience in launching and growing a SaaS product line in either telco, cable, or enterprise markets
  • Deep working expertise with software business models including open source, communities, service-oriented architecture, and API-driven environments
  • Operational experience with product management including business plan, pricing, margin analysis, positioning, differentiation, support and life-cycle functions
  • Demonstrated experience in supporting sales with customer interactions, presentations, proposals and deal closures. Participate in tradeshows and overall product evangelism
  • Experience building, growing and motivating a team of professionals and with deploying the operational tools and processes needed to support them
  • Excellent written and oral communication skills are required. Demonstrated operational mastery of industry adopted product management tools
  • Working knowledge of the Wi-Fi and/or Cellular technologies is a plus
  • MBA is desirable. Bachelor or Master’s degree in Computer Science or other relevant discipline, or demonstrated applicable experience
If you are interested in learning more about this company or any Startups/Small Businesses in the area, please contact us and check us out here!! 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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Software Engineer, UI
ui javascript css saas cloud aws Apr 30
The Role: 
The Software Engineer, UI is responsible for building interactive, responsive UI/UX for our massive scale, highly available, fault tolerant, multi-tenant SaaS application. She or he is expected to be able to independently architect, design, develop, deploy and maintain the UI platform in all phases of the agile development and deployment life cycle. Self-motivation, teamwork and experience working in a fast-paced agile environment are highly desired.
 
Responsibilities:
Architect, design and develop the UI platform
Optimize performance to scale for large number of users
Develop both deployment architecture and scripts for automated system deployment in AWS
Implement REST APIs to consume APIs and develop new APIs.

Qualifications


  • 3-5 years of experience
  • Excellent oral and written communication skills
  • BS or MS in Software Engineering, Computer Science, or Computer Engineering
  • Programming in Python
  • Database: SQL, No-SQL
  • Git source code control
  • Strong knowledge of open-source libraries/packages
  • Experience with Test-driven development methodology
  • Familiarity with AWS Cloud and native services such as EC2, ECS, EBS, S3, Dynamo, EFS, CloudFront, CloudWatch, Redshift desirable

  • UI:
  • Strong user interface design skills and user experience competencies with reference-able examples
  • Experience with UI technologies such as Javascript, React, Redux, NodeJS, HTML5, CSS/SASS
  • Experience with UI test technologies such as Mocha, Karma, Selenium
  • Full stack web development experience (front-end GUI and back-end server development)
  • RESTful server and client implementations
  • Familiarity with integrating user interfaces with large-scale backend systems
  • Experience with NoSQL databases like MongoDB
  • Prior experience with traditional RDBMS would be good to have.
If you are interested in learning more about this company or any Startups/Small Businesses in the area, please contact us and check us out here!! 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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Senior Security Engineer
senior saas cloud aws testing Apr 30
The Senior Security Engineer will be hands-on and responsible for security monitoring, incident handling, security operations processes, threat management, documenting security policies and educating the rest of the product development team in best practices for developing secure cloud applications. Self-motivation, teamwork and experience working in a fast-paced agile environment are highly desired.

Responsibilities
Develop threat models and perform security assessments to identify areas of risk and ensure any gaps are remediated
Provide engineering teams with precise security requirements including for include secure network design, database access, security testing, authentication methods, implementation of encryption, privilege management, logging, input validation, secure storage design and secure data transfer
Assist in investigation and remediation of security incidents and issues
Own security architecture in the Cloud in collaboration with engineering team.
Consult on, and provide requirements for critical projects and initiatives
Ensure that the company knows as much as possible, as quickly as possible about security incidents
Assist in the implementation of a formalized information security awareness offering
Keep stakeholders updated with communications.
Stay current on cloud security policies, standards, regulations, and best practices.
Qualifications

At least five years of experience in the Security field as a Security Engineer, or similar
Two or more years of experience with AWS/Public Cloud
Excellent oral and written communication skills
BS or MS in Software Engineering, Computer Science, or Computer Engineering
Experience with security management of cloud-based services (SaaS)
Experience architecting, deploying and managing a suite of security management tools, including tools for: WAF, SIEM, log management, DDOS protection, Pen-testing, vulnerability management, automated code analysis, and anti-­malware
Hands-­on experience with security management of virtual machines, containers, and applications
Knowledge of public key cryptography, web services SSO strategies, CVSS scoring 
Relevant certifications a plus (AWS Certified Security, CISSP etc.)

If you are interested in learning more about this company or any Startups/Small Businesses in the area, please contact us and check us out here!! 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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Full Stack Javascript / Node.js Developer
javascript node-js mongodb express redis saas Apr 30

DOES THIS SOUND LIKE YOU?

  • You like writing automated tests so you notice regressions on your code early on

  • You love to see your users happy. Therefore you don’t hesitate to help clients if the need arises for solving bugs.

  • Using a DVCS like git comes natural to you

  • You appreciate constructive criticism and are able to provide such yourself when reviewing others code

  • You have a thing for documenting your work because you know your future self will appreciate it


YOUR REQUIREMENTS FOR THE JOB

  • At least 3 years working experience in a development team and experience in developing scalable web apps

  • Experience in building Node.js based APIs with Express.JS

  • Knowledge of mongodb and its query syntax

  • At least a basic knowledge in building frontend applications in react

  • Knowledge of common web security best practices (e.g. OWASP 10)

  • You are able to work and communicate with your teammates through our core hours (11am to 4pm german timezone)


THESE SKILLS WOULD BE BENEFICAL FOR YOU

  • You have experience with technologies like Redis, RabbitMQ and the ELK stack

  • You can analyze and resolve performance issues with mongodb queries and indices

  • You’ve worked with gitlab and gitlab ci before

  • Knowledge of the Social Network API’s e.g. Facebook, Twitter, etc.

  • You’ve run your own Web Server in the past and know your way around Linux


WHAT WE HAVE TO OFFER

  • Flexible working hours and the possibility to work remotely.

  • An enthusiastic and friendly team in a productive working environment.

  • Varied and challenging activities in a constantly growing and future-oriented industry.

  • Great coaching and development opportunities. We have an annual budget for external training courses and conferences. We previously attended GitHub Universe in London and Amsterdam.

  • An afternoon each sprint (every 2 weeks) to work on something that interests you. Want to learn a new programming language? That’s fine by us. It doesn't have to be work-related. It’s there to help you expand your skill set and keep the creative juices flowing.

  • Always a cold Fritz-Kola in the fridge (if you decide to stop by our office).

  • Join us for whole company get-togethers. Our past retreats have been in Belgium, Prague & Spain. Our next one is in Portugal.
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Sales Manager, SMB & Commercial
Algolia  
manager saas Apr 29
At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! 

We are seeking a proven sales executive to lead a growing team of Commercial Account Executives, responsible for generating new and expansion business with small and medium sized customers in our North America West Region. Our Commercial team encompasses both our SMB and Mid-Market (MM) segments.

This is a high-impact role which will require a strong combination of commercial, strategic and people management skills.  The ideal candidate is customer focused, metrics driven, embraces a consultative sales philosophy, and is passionate about helping his/her team succeed in an exciting, hyper growth environment. 

YOUR ROLE WILL CONSIST OF:

  • Ongoing development and mentoring of your sales team (Recruiting, hiring and training of new team members on our sales process and the Algolia value proposition)
  • Develop and implement sales strategies that drive monthly, quarterly and yearly growth against company bookings targets
  • Perform regular pipeline reviews and accurately forecast your team’s attainment with senior leadership
  • Drive productivity and efficiency improvements through enablement, process improvements, innovation and adoption of new technologies
  • Foster an open-communication environment for the team
  • Participate and provide executive support in prospect and customer meetings
  • Leverage customer feedback to generate ideas about new features and offerings
  • Learn and maintain in-depth knowledge of Algolia’s solution, value proposition, competitors, and industry trends

YOU MIGHT BE A FIT IF YOU HAVE:

  • 3+ years of successful results managing Account Executives
  • Experience with closing complex SaaS opportunities
  • Experience selling to both senior business and technical buyers4 year college degree
  • Strong knowledge of salesforce (reports, dashboards, forecasting)
  • Working effectively with Marketing, Sales Development, Operations, Product teams and Customer Success teams 

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

  • GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
  • TRUST - Willingness to trust our co-workers and to take ownership 
  • CANDOR - Ability to receive and give constructive feedback
  • CARE - Genuine care about other team members, our clients and the decisions we make in the company
  • HUMILITY- Aptitude for learning from others, putting ego aside

BENEFITS:

  • Covered medical, dental, and vision benefits for you and your family 
  • 401(k) Matching Plan
  • Flexible work hours and generous Paid Time Off 
  • Paid Parental Leave
  • Pre-tax commuter benefits 
  • Life insurance and disability benefits

PERKS:

  • Competitive pay and stock options
  • Charitable contribution matching 
  • Workout Wednesdays w/ personal trainer via Zoom
  • Weekly meditation sessions via Zoom
  • Monthly Wellness Days
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Senior Program Manager - Cloud Infrastructure
 
cloud senior manager saas Apr 29
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian’s future lies in the cloud, and our Cloud Platform provides a key strategic advantage for our customers, users, and ecosystem. Our team has the enormous potential to increase the impact of every Atlassian cloud engineer, from those who work on our internal platforms to those who strive to improve the experiences of our fanatical end-users. But first, we need to empower our own engineering teams and enable them to do the best work of their lives.

Teams building Atlassian's major cloud products and platforms all rely on a robust, reliable platform to shepherd their code from development to production while maintaining the high standards for our code quality and deployment practices. As a Senior Program Manager for the Cloud Infrastructure team, you will help our teams to align their strategic plans to the companies and manage work to execute on them. You will guide reporting mechanisms, craft communications, and help implement processes for cross team projects.

As a Senior Program Manager at Atlassian you will build strong partnerships with the Engineering, Product, and Design leaders. You will help keep the team aligned to deliver on the strategic plan and relate their work to Org level business goals. You are a center of team spirit, and help teams work toward a common strategy.

Does this sound exciting to you? You might be the person we're looking for.

In this role you will:

  • Work with delivery teams to help ensure they are planning, setting the right goals, and executing on those goals effectively with good tracking and reporting methods.
  • Run strategic projects, which focus on technical delivery across the cloud platform.
  • Facilitate discussions between product and engineering teams to drive prioritisation and trade-offs.
  • Bring project management processes to projects and teams, focussing on communication, dependency management, and risk & issue management.
  • Identify areas where programs or processes are needed across the team, and work with the wider Program Management team to implement solutions for these programs.

About you:

  • You love solving complex problems in a fast paced environment with many moving parts
  • You have a progressive approach when it comes to Project Management and program effectiveness
  • You’re a facilitator and a multiplier, passionate about software product teams, with a focus on teamwork and how we can work better together.
  • You are a strong collaborator and communicator
  • You are comfortable with ambiguity
  • You are able to prioritize and ask the right questions
  • You thrive on innovation, always be looking for opportunities to improve process, in order to increase team output and team health.

On your first day, we'll expect you to have:

  • Proven experience working in a complex software/IT/SaaS environment as a Project Manager
  • Bachelor's or Master's degree in Business, Computer Science or related field (or equivalent experience)
  • Experience in diagnosing blockers, driving effective teamwork, communication, collaboration, and commitment across multiple groups with multiple priorities.
  • Familiar with Agile methodologies and are able to drive adoption of processes, patterns, and agile frameworks to help empower our teams
  • Understand the software development lifecycle and can partner with teams to deliver high-quality products
  • Strong verbal and written communication skills

It's great, but not required if you have:

  • Experience working on projects within platform, networking, observability, or infrastructure teams in a large scale SaaS environment
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Full Stack Software Engineer, Statuspage
 
full stack javascript ruby html css saas Apr 28
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian is looking for a Software Engineerto join our Statuspage Team in downtown San Francisco. Statuspage is a highly visible product used by many of the world's top 1000 SaaS providers such as New Relic, Twilio, Dropbox and Github for status, uptime, and incident communication. We have extremely high expectations around reliability and a unique traffic profile, which makes it a very interesting place to be an engineer. Our team works across the full stack, from our React SPA down to our Rails backend.

As a Software Engineer at Statuspage, you should be comfortable building customer-facing features that support the needs of companies big and small. You’ll work primarily in feature development on our primary Ruby on Rails application, with a focus on our React frontend and GraphQL API.

Your day to day work will include things like:

  • Writing new screens and components in our React frontend.
  • Improving our GraphQL API.
  • Modeling data in our Rails backend.
  • Playing an integral role in designing and developing new features and frameworks for Statuspage that will help the Internet stay honest around uptime.
  • Identifying and fixing problems in our production application.
  • Helping research and follow best practices to build a maintainable codebase.
  • When necessary, writing specialized custom tools to get your job done.
  • Developing modern and robust test coverage to ensure confidence in our code.

On your first day, we'll expect you to have:

  • A builder’s mindset, and excitement to help provide status updates for the Internet.
  • Strong foundation in object oriented principles and fluency in at least one object oriented language.
  • Strong depth of knowledge in standard front-end technologies like modern HTML, CSS, JavaScript.
  • Significant experience with at least one major JavaScript Frameworks (React, Angular, Vue).
  • A strong understanding of web application performance, including profiling and optimizing performance.
  • Familiarity with JavaScript unit testing frameworks, such as Jest and Enzyme.
  • Excellent verbal and written communication skills and motivation to work as a partner with development teams.

It’s great, but not required to have:

  • Deep knowledge of the JavaScript ecosystem, including experience debugging Webpack/Babel.
  • Knowledge and experience developing GraphQL API’s
  • Experience with React libraries such as react-router.
  • Experience with Redux/Apollo/Relay applications at scale.
  • Experience writing Ruby code for web applications.
  • Awareness of web accessibility, and building products for people of all abilities and needs.
  • Experience working with relational databases like PostgreSQL.
  • Familiarity with CI/CD tools like Bamboo and Jenkins.
  • Familiarity with Docker or other containerization systems.
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Director of Product Marketing
Density  
executive saas Apr 28
At Density, we build the infrastructure necessary to measure how people use space. The result of distributing this platform is lower emissions, less waste, better access, safer buildings, and better designed cities. It is a long term pursuit and one we could use your help achieving. 

As the Director of Product Marketing, you get to own the build and own the entire function from informing product development, to driving product launch, and delivering continuous product adoption.

We’re forging a new category and are looking for someone who is excited to bring products to market that are entirely unique, unprecedented, and will change the way humans think about the built environment.

In this role, you will:

  • Advocate for our existing and prospective users, be informed about our competitive landscape, and become the go-to expert for your product to help shape the product roadmap and strategy.
  • Develop product positioning, messaging, and customer segmentation informed by user research and market insights.
  • Deeply understand how to scope and execute marketing strategies and campaigns needed to reach different customer segments including whitepapers, sales materials, webinars, and other forms of content.
  • Work closely with a range of cross-functional teams—product, sales, marketing, customer success, engineering and executive teams—to develop go-to-market strategy.
  • Own the full product lifecycle from helping shape the product, to driving launches, to growing product adoption post-launch

The ideal candidate will have:

  • 7+ years of relevant work experience spanning marketing, product marketing, product management, or strategy consulting; experience working at a start-up preferred.
  • At least 4-5 years of product marketing or go-to-market; B2B Enterprise SaaS, bonus points if you have HW/SF experience.
  • Experience working on product marketing throughout a product’s lifecycle.
  • Experience in B2B marketing and working closely with sales teams.
  • Exceptional writing and storytelling skills.
  • Ruthless prioritization and organizational skills.
  • A knack for breaking down technical, complex solutions into relatable narratives.
  • An ability to thrive in a fast-paced, changing environment and the independence to push forward initiatives at a start-up pace.
  • A deep appreciation for collaboration, teammates, and differing perspectives.
  • The data chops to pair quantitative data with the qualitative customer feedback to create a balanced approach for bringing products to market

What we bring:

  • A team hailing from places like Apple, Meraki, Stanford, NASA, and beyond.
  • $100M from investors such as Kleiner-Perkins, Founders Fund, and Upfront Ventures.
  • A work environment full of fun, smart, dedicated, and kind teammates.
  • Our principles - Be Humble, Seek Feedback, and Solve the Fundamental Problem.
We are looking for candidates who are strong in several areas and have exposure to or interest in the others. Most of all, we are looking for candidates who see themselves as a meaningful addition to Density’s team and culture.
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Fullstack Software Engineer, Cloud Admin Team
 
cloud java python javascript scala saas Apr 27
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian is looking for a full stack engineer to join our Core Administration team. You'll be joining a team focused on making Atlassian Cloud scale for usage in Enterprises by helping build out of enterprise grade scale accompanied with governance, trust and security. Our team has substantial impact on the growth of Atlassian, and we're committed to pushing current trends in cloud development in order to create a solid experience across our brand.

More about you
As an engineer on this team, you will work with a talented team of Product Managers, Designers, and Architects to build application layer services to help make administration of Atlassian products simple at Enterprise scale. You will be empowered to drive innovation by coming up with new and exciting ideas to creatively solve issues, as well as proactively look for opportunities to improve the design, interface, and architecture of Atlassian's products on the cloud.

On your first day, we'll expect you to have:

  • Experience crafting and implementing high-performance RESTful micro-services serving millions of requests a day
  • Fluency in any modern object oriented programming language (e.g., Java, Scala, Python, Javascript, etc.)
  • Fluency in any one database technology (e.g. RDBMS like Oracle or Postgres and/or NoSQL like DynamoDB or Cassandra)
  • Fluency in with web application development and JavaScript frameworks (React, Redux, JQuery and Angular)
  • Real passion for collaboration and strong interpersonal skills
  • Broad knowledge and understanding of SaaS, PaaS, IaaS industry with hands on experience of public cloud offerings (AWS, GAE, Azure)
  • Familiar with cloud architecture patterns
  • You have engineering discipline to produce software with quality

It’s great, but not required, if you have:

  • Experience working with Kubernetes and Docker
  • Experience with providing technical leadership to small development teams
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Director Inside Sales
Dataiku  
executive saas Apr 27
Dataiku allows enterprises to create value with their data in a human-centered way while breaking down silos and encouraging collaboration. One of the most unique characteristics of our product, Dataiku, is the breadth of its scope and the fact that it caters both to technical and non-technical users. With Dataiku, we aim to empower people through data and democratize data science.

We are seeking a transformative leader to be Director of Inside Sales to inspire, lead, coach and manage our growing North America Inside Sales team. Reporting to the SVP of Sales & GM of Americas, this person should possess deep knowledge in Enterprise Software, demonstrated experience leading a sales team, has managed managers, and a passion for driving performance while developing scalable strategies for growth and the people on their team.

In this role you will:

  • Lead a team of 5 Managers and 20+ Individual Contributors - Business Development Representatives (BDRs), Sales Development Representatives (SDRs), and Strategic Account Associates (SAAs) - tasked with generating new, qualified opportunities and pipeline for the Field Sales Team through Inbound & Outbound Lead Generation.
  • Establish the next version our Lead Generation effort by taking a research-based, POV-driven, highly personalized approach to outbounding to the Enterprise market.
  • Take a hands-on approach to drive performance, develop & coach sales skills, and enable team members to over-achieve their objectives.
  • Be data-driven by establishing metrics and help the team improve by understanding their performance indicators
  • Establish a rigorous hiring process to onboard A-players - scaling the team from 20 to 50+ over the next 2-3 years.
  • Create continued education and growth opportunities, working closely with the Sales Enablement team. 
  • Collaborate with sales leaders, account executives, and marketing on strategies and campaigns.
  • Work with marketing and Account Executives to put in place account based marketing strategies and develop effective outbound strategies
  • Work with the Sales Operations team to monitor and improve core metrics around conversion rates and pipeline progression.
  • Report monthly / quarterly / yearly on sales metrics and achievements.
  • Oversee usage of team systems including SalesForce, Outreach and ZoomInfo.
  • Help create a fun, high energy environment where people love coming to work.

You might be a good fit if you have:

  • Track record of success leading a large team of inside sales representatives, including managing managers.
  • Proven track record in building (hiring), training, and coaching sales teams of 5+ people
  • Hands-on experience with CRM software
  • In-depth understanding of the sales administration process
  • Excellent interpersonal and team management skills
  • Strong analytical and organizational skills
  • Numerical abilities and problem-solving attitude

To fulfill its mission, Dataiku is growing fast! In 2019, we achieved unicorn status, doubled in size and opened new offices across the globe. 2020 looked no different as we announced a $100 million Series D in August! We are now more than 600 Dataikers globally. Spanning from Sydney to Frankfurt, Denver to London, geography (and remote work) doesn’t stop Dataikers from working closely together and sharing experiences. Collaboration is key within our product and culture. We strive to create a sense of belonging and community while fostering diverse thinking by encouraging cross-team, cross-office interactions like our annual company offsite or Paris onboarding. Fly over to Twitter, LinkedIn, and Instagram to read stories about our culture, people, and success. 

Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment.
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Senior JavaScript Backend Engineers
api node javascript hapi json backend Apr 26

Hiya! Were Radical I/O, a people-first enterprise software development consultancy and lab that develops technology with purpose. We work with cities and organizations to develop meaningful, data-driven solutions that provide people with easy access to information, when and where they need it.

THE POSITION

We're on the lookout for Senior JavaScript Backend Engineers with experience developing in NodeJS/Hapi with JSON and REST web service APIs on the backend/middleware. You will be extending existing APIs, and building new APIs and integrations, to be consumed by native iOS and Android mobile apps (and related web apps) that will be distributed to thousands of users within Canada. If you are also skilled in DevOps (nice-to-have), you will set up the mobile build automation and deployment systems for these mobile apps.

You should fully understand the end-to-end process of how web and mobile clients interact with JSON APIs including special cases like websockets. We are already using the Hapi Framework to build large organized APIs, and the Joi Framework to do validation, and will expect you to be, or quickly become, an expert with these. Integration with databases and services is the point of most of our expected APIs. You should be proficient with raw SQL queries and Knex to interact with databases (MySQL/Oracle/SQLServer). You will likely also develop new DB schemas for MySQL. You will also be creating APIs that call and transform data from other 3rd-party API services.

Typically you have worked on medium and large API applications and are comfortable working with enterprise customer expectations. We would consider it a bonus if you've worked with the government, or other civic organizations before. You are comfortable working with a high-level of independence, quality, and professionalism. As a senior member of the team, you are able to provide technical solutions for complex problems, accomplish advanced work quickly, and are there for your teammates when they need help. You strive to ensure that your API interfaces are useful to your teammate developers who will call them.

We are hiring 1-2 senior backend engineers for a 6 months+ contract to start in June. You will be working remotely from within Canada, and maximum working hours per week are 35-45 (40 on average). We will be shortlisting candidates within the next 1-2 weeks, with most phone screens and interviews taking place fairly quickly before the end of April, and further interviews taking place in May if needed.

REQUIREMENTS

We will be using the following in our project, so please highlight any relevant experience you have in any of these:

  • JSON API interface design and development using NodeJS, Hapi, Joi, JavaScript, including a thorough understanding of platform networking, and optimization. Understanding Typescript and Babel are nice to have.
  • Async/wait, promises, and optimizing JavaScript execution.
  • Advanced SQL for MySQL, Oracle, and MSSQL, and the Knex framework.
  • Data integrations between various legacy on-premise systems, CRM, SAAS apps, and APIs.
  • Security and Identity and Access Management: SSO, Federated Identity, OAuth2, OpenID Connect & standard auth flows, user directories, and security tokens. We will be working with ForgeRock IAM.
  • Docker for containerized workloads. Kubernetes and Terraform are nice to have.
  • Integrating with Firebase (with APNS/FCM) and making it run well.
  • Platform cryptography for security, encryption, keys and certificates, and TLS cipher hardening.
  • Developing on Linux, MacOS, and Windows.
  • Setting up cloud infrastructure using cloud services at AWS, Azure and/or GCP is nice-to-have.
  • Build automation and deployment for mobile and web applications using Jenkins and Fastlane. Gradle, npm maven, and xcodebuild are also nice to have.

We also usually look for people who:

  • Have 5+ years of software development experience.
  • Possess a university degree in computer science, engineering or related field,
    - or - a combination of experience and relevant certificates/learning/courses.
  • Are strong in other languages beyond JavaScript, like Java, C#, Go, Python, etc.
  • Have even deeper integration experience with ESB platforms, like TIBCO, Mulesoft, Azure ESB, and others.
  • Write clean code, have written unit tests, and adhere to effective software design principles.
  • Choose Git repos as their version control of choice.
  • Have worked within agile processes like Scrum or Kanban, and used tools like JIRA or similar.
  • Are comfortable working professionally with clients in varying industries.
  • Are problem-solvers, comfortable with ambiguity and unknowns, and love continuously learning.
  • Communicate and collaborate well and often.

Even if we don't contact you for an interview right away, we often have projects start fairly quickly with new clients, so we will always look through our applicant database first. We'd also love to keep a small roster of people we trust and who we can easily reach out to during these times.

THE OTHER STUFF

This is a remote, work-from-home opportunity, and there is the possibility for the role to be extended or other projects to follow after this one. We prefer to hire folks from the Greater Vancouver Area, then BC and AB in general so we can communicate more in real-time. However, we will also consider other senior engineers from within Canada based on your availability, flexibility to work within overlapping PST, and your skillset.

As this is a contract, we generally hire self-employed or incorporated people who are comfortable with invoicing for their work. However, for those who are not yet set up in this way, and are employees perhaps looking for temporary roles during this unprecedented pandemic time period, we are also able to put the successful candidate on our payroll as a limited-term, hourly employee. When applying, please select which situation applies to you (we are equally open to either situation).

Please note that due to our work with Canadian government (and related clients) and their data and privacy restrictions, we can only hire people who currently live in Canada and are authorized to work full-time in Canada for any employer, including engineers who are in Canada on valid working holiday visas and post-graduate work permits.

Recruiters, please don't contact this job poster. Do not contact us with unsolicited services or offers.

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Business Content Writer - SaaS
Auth0  
saas Apr 26
Auth0 is a unicorn that just closed a $120M Series F round of funding, with total capital raised to date of $330M and valuation of nearly $2B. We are growing rapidly and looking for exceptional new team members to add to our exceptional talent pool - and who will help take us to the next level of success. One team, one score. 

Our vision is to provide people with secure access to any application in one click or less. And our promise is to make identity work for everyone—whether you’re a developer looking to innovate, or a security professional looking to mitigate. We are looking for curious, excited, boundary-pushing team members. So, if you’re a big thinker who is nimble and adaptable, Auth0 may be an ideal place for you to shine.

We are seeking a Business Content Writer to expand our ability to explain why technology strategy is business strategy and why IAM is central to business success. You will be responsible for brainstorming, creating, and transforming ideas into words for blog posts, landing pages, video scripts, whitepapers, and marketing campaigns. Our audience has zero tolerance for bs. The right candidate will avoid marketing-speak and hyperbole in favor of clarity and precision while still creating compelling and persuasive copy.

What We Need From You:

  • Help deepen our overall business content strategy and broader content marketing efforts by creating content to attract additional enterprise customers.
  • Develop different types of content (blog posts, whitepapers, landing pages, emails, videos, etc.) for diverse audiences.
  • Develop a compelling brand story, from strategic positioning or conceptual creative strategy, for all content pieces.
  • Revise, edit, and proofread content as needed or directed.
  • Help oversee and scrutinize the consistency and quality of our brand voice, ensuring that we always sound like us.
  • Assist in developing documentation to help streamline the work of others and increase consistency.
  • Help research key business decision-making personas.

What You Offer:

  • 5+ years writing business content for a tech audience for a company and/or a news organization, or business analyst experience — B2B technology preferred.
  • Outstanding writing and verbal communication skills.
  • A link to your portfolio, blog, or site where we can view your work.
  • Tech is not a means to a day gig —  you either love tech, are fascinated by how it gets made, or both.
  • A deep understanding of how technology underpins business and economics.
  • ‘Fast and continual learner’ is your default setting.
  • Strategic thinking, as well as strong execution skills.
  • If the info doesn’t come to you, you go get it.
  • Flexibility. Short, long, multiple story formats, new experiment? You’re game.
  • You are an agile team player with the ability to thrive in a fast-paced startup environment where direction and goals can evolve quickly.
  • Great interpersonal skills and the ability to engage with many internal/external groups.
  • You believe that deadlines will set us all free (and are happy to help others hit them).

Bonus Points:

  • Extra points for cybersecurity content experience.
  • Extra consideration for demonstrated IAM expertise.

Preferred Locations:

  • #US; #CA; #UK; #AR; #AU; #DE; #FR; #ES; #JP; #EU; #SING
Auth0 safeguards more than 4.5 billion login transactions each month and its top priorities are availability and security.

We like to think that we are helping make the internet safer. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.
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Product Marketing Manager, ITSM
 
manager marketing manager saas Apr 26
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.


Job description

Atlassian is looking for a Product Marketing Manager to join our IT product marketing team! Your role will be to drive brand, messaging, positioning, and influencer marketing for Atlassian’s IT service management (ITSM) solution, Jira Service Management.

You’ll work closely with brand, creative, PR, analyst relations, and other product marketing teams across Atlassian to develop brand campaigns, draft messaging & positioning for big moments, build relationships with analysts like Gartner & Forrester, and overall deliver a strong, cohesive message to the market.

What you’ll do:

  • Understand the ITSM market and competitive space by conducting market research
  • Work closely with our analyst relations manager to build relationships and conduct briefings & inquiries with top analyst firms like Gartner and Forrester
  • Own messaging and positioning for Jira Service Management against competitors, other Atlassian products, and for big press moments
  • Work closely with the PR team to craft press pitches for big moments based on our messaging
  • Lead brand campaigns with the Brand & Creative teams
  • Develop creative brand concepts that can be utilized across all of our internal channels (i.e. email & web)

Who you are:

  • 3-5+ years of experience in product marketing - B2B, SaaS, or enterprise experience preferred
  • Previous experience working with top analyst firms preferred
  • Have exceptional written and verbal communication skills
  • Have been responsible for creating, driving, and managing GTM plans across all channels
  • Have cross-functional aptitude working across teams ranging from PR, Marketing, and Brand on a shared vision and goals
  • You are passionate, self-starter with a no-bullshit, can-do attitude
  • You are eager to jump in and get things done but don't get flustered in a fast-paced and often changing environment
More about our team

You’ll be joining a team driving traction into the IT market. The IT Product Marketing team is growing rapidly, so you’ll have tremendous opportunity to help us build our team culture, formulate strategies, build programs from scratch, influence product roadmap, and be instrumental in driving growth for the company. Product Marketing at Atlassian is responsible for creating and executing the GTM strategy for all products across the Atlassian product portfolio by supporting our flywheel model and our approach to enterprise sales. We run our organization like a well-oiled agile team, where the top priority items are easily identifiable and everyone on the team rallies around those deliverables, and each other, on a regular basis.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Front End Software Engineer
Buxton  
react-redux aws angular vue-js javascript frontend Apr 25

Buxton is seeking a passionate, heavy-hitting, Front End Software Engineer to join our team. In this important role, you will join a strong and energized Agile team utilizing the latest and greatest in cutting edge technology to make a measurable impact on our organization.

The Front-End Software Engineer is a solid, positive, and innovative individual who thrives in a group with a small-team but big-ideas mentality and a lot of meaningful collaboration between engineers, product managers, and designers. Working on projects that are the lifeblood of the organization, your confidence and background in system architecture and coding in full platform build outs will allow you to thrive in a culture that supports you and your ideas.

Responsibilities

  • Build robust and scalable software in a major programming language like React, Angular, etc.
  • Design and create services and system architecture for your projects and contribute and provide feedback to other team members.
  • Help improve our code quality through writing unit tests, automation and performing code reviews.
  • Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products.
  • Dive into difficult problems and successfully deliver results on schedule.
  • Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution.

Requirements

  • Bachelor’s degree in computer science or related discipline is preferred.
  • 3+ years of experience with React, Angular, or Vue.
  • Proven experience in building complex SaaS web applications.
  • Practical and significant hands-on experience with ReactJS, component composition, and functional language practice.
  • A track record of projects completed on time – you are a flawless executor, not a procrastinator.
  • Excellent understanding of UI Frameworks and how best to tackle multiple client requests.
  • Solid knowledge of JavaScript and related frameworks for use within the application and to create effective UI interaction.

Nice to Haves

  • Preferably, basic SQL Experience (DML, DDL, SQL Tuning, etc - Preferably SQL Server).
  • Preferably, 1+ year of experience with Geospatial analysis and Big Data topics.
  • Preferably, 1+ years of experience with one or more Cloud providers (AWS is preferred).
  • Preferably, 2+ years of experience with client-side testing experience and devops integration.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Generous Paid Time Off
  • Short Term & Long-Term Disability
  • Training & Development
  • Remote-first Culture
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Full Stack Software Developer
asp.net-mvc azure asp.net-web-api cs az full stack Apr 24

About our role

Job type: Full-time

Experience level: Mid-level

Role: Full stack Developer

Industry: Financial Services SaaS, Software Development / Engineering

Company size: 78

Remote details

Preferred Timezone: (GMT) London, United Kingdom

Technologies

C#, ASP.Net Core MVC, SQL Server, Azure

Job description

Up to 100% remote within the United Kingdom.

What you’ll do all day:

You’ll be working in a sprint team with 2-3 other developers, a couple of testers, a product owner and a project manager. Your team will mostly be building new areas of functionality into Dynamic Planner, which is a well-respected and well-used modern web application for financial advisors.

You will be helping to refine user stories, work out the best technical design, and writing the code. You’ll be reviewing other developers’ code, supporting other members of the team, and engaging with other people in the business.

Everyone is able to, and encouraged to review other people’s code. All our new code is .NET Core and hosted in Azure. We are iterating towards a micro-services architecture, making use of technologies such as Azure Service Bus and Function Apps. Over the last couple of years, we’ve put a lot of effort into streamlining our delivery process, code written on a Tuesday could be in front of a real user by Friday morning. That does not mean we cut corners, just that continuous integration and loads of automated testing gives us the confidence to be truly agile. Everyone in the team is full stack, but that does not mean there isn’t room for people to specialise. If there’s an area of the code-base that really interests you, there’s every opportunity to really own it, and shape how our software evolves.

We will be a great match if you:

- Are based in the United Kingdom.

- Have real-world experience in developing software in C#.

- Write good quality, maintainable and performant code, and have a habit of leaving code in a better shape than you found it.

- Have previously written something you’re proud of, and you’re excited to tell us about it.

- Strive to work with the latest technologies.

- Are keen to expand and deepen your knowledge and learn from best practice

- Enjoy developing intuitive and attractive user interfaces, as well as robust back-end code.

- Thrive when working as part of a team to achieve a common goal.

- Are comfortable working in English.

- Are organised and can co-ordinate and prioritise work.

What can you expect working with us?

- A diverse, fun, enthusiastic team of skilled people.

- Cross-functional, product-oriented teams.

- Agile and lean mindset – a collaborative atmosphere where we develop and own our product together.

- Continuous integration – most of your work will be in production within days of you finishing coding.

- Best practices – all code is peer-reviewed; all changes are tested. We are constantly trying to do better.

- Focus on real people - we base our changes on interviews and research with our users.

Our tech stack:

- Frontend: Razor, HTML, JavaScript

- Backend: ASP.Net Core MVC

- Database: SQL Server, RavenDB

- Infrastructure: Generally Microsoft Azure PAAS.

What we offer:

-Competitive salary & discretionary annual performance related bonus scheme

-Generous benefits including 25 days holiday with anniversary increase,

-Personal development budget to help you learn and grow,

-Health & wellness programme to help you focus on you,

-Flexible working policy

-Company Pension, Life Assurance, Payday treats,

We really appreciate every interest in our company, but we are able only to reach out to the candidates who match our needs the most. You can always keep in touch with us onLinkedIn, Twitter, and via ourwebsite.

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Backend Software Engineer - Confluence Collaboration
 
backend java python javascript scala saas Apr 22
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian is looking for an experienced and talented Back End Developer to join the Confluence Collaboration team in Mountain View or remote. You will have a direct impact on the customer experience through the design and implementation of new features and functionalities in Confluence. The Collaboration team owns many interactive elements like comments, tasks, notifications and mentions. You'll work as part of a rapidly growing high-energy team delivering incredible, creative improvements to our product. You'll collaborate with other developers to write the best code for the project and deliver amazing results that our users love.

On your first day, we'll expect you to have:

  • Proficiency in any modern object-oriented programming language (e.g., Java, Scala, Python, Javascript, etc.)
  • Knowledge of the principles to construct fault-tolerance, reliable and durable software systems
  • Knowledge to evaluate trade-offs between correctness, robustness, performance, space and time
  • Real passion for collaboration and strong interpersonal and communication skills
  • Broad knowledge and understanding of SaaS, PaaS, IaaS industry with hands-on experience of public cloud offerings (AWS, GCP, Azure)
  • Familiarity with cloud architecture patterns and an engineering discipline to produce software with quality
  • Bachelor's degree in Engineering, Computer Science, or equivalent
  • A desire to dive deep into user facing experience and build systems to help support them

It's great, but not required if you have:

  • Experience crafting and implementing highly scalable and performant RESTful and GQL based micro-services
  • Experience working with distributed eventing systems, i.e. Kafka
  • Familiarity with reactive programming frameworks, i.e. Spring Webflux, RXJava
  • Experience with large-scale distributed systems
  • Practical knowledge of agile software development methodologies (e.g., XP, scrum)
  • Experience with continuous delivery and infrastructure as code
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior Content Designer, Growth
 
senior saas Apr 21
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Our team's mission is to enable people to better collaborate with each other and connect the value of Atlassian products. This role is focussed on acquiring and engaging customers through both our own and third-party products. Realised by helping customers discover need and experience value from multi-product experiences, and breaking through barriers to collaboration with their team. It's a role with potential for impact.

In this role you’ll get to:

  • Work closely with the product design, product management, engineering and marketing teams to define a user-centred approach to compliment the goals we are looking to achieve for Atlassian.
  • Use storytelling skills to facilitate cross-team collaboration, working with product teams and stakeholders across Atlassian.
  • Influence and craft the way our Growth team works and how we balance shipping at speed with high-quality experiences.
  • Engage with Atlassian's close-knit design community.

On your first day, we'll expect you to have:

  • 5+ years of hands-on professional experience as a content strategist, UX writer or relevant experience.
  • A growth mindset. Our team moves fast!
  • Strong communication and stakeholder influence skills.
  • A track record of delivering outcomes as a hands-on content designer.
  • A deep understanding of how content design connects to business objectives.
  • An appreciation for research and a proven understanding of the techniques required to develop customer empathy and validate concepts.
  • An eye for detail and the ability to get to the root of the problem while working autonomously.

It would be an added bonus if you also have:

  • Experience with SaaS, or complex enterprise applications.
  • Experience working on products in an experimental environment (eCommerce, retail or travel is a big plus).
  • Facilitation experience, especially with engineers and product managers where you’ve effectively established project scope and potential solutions to identified problems.
  • Experience applying design processes, such as design thinking, critiques, user journeys, and personas, to improve or validate work
  • Experience leading and inspiring teams and more junior designers.
Content Designers at Atlassian look at the way we communicate with our customers as an end-to-end journey. We consider content to be a powerful and essential part of that journey. Our content designers work collaboratively across Atlassian to champion our design language, tell consistent stories and craft great customer experiences.

Read more at Designing Atlassian.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Product Marketing Manager, ITSM
 
manager marketing manager saas Apr 21
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.


Job description

Atlassian is looking for a Product Marketing Manager to join our IT product marketing team! This role will help drive awareness and adoption of Atlassian’s IT service management (ITSM) solution, Jira Service Management, by planning, producing, distributing, and optimizing content performance.

Your work will support Atlassian’s flywheel business model and enable our enterprise sales team with compelling thought leadership and web experiences that drive the buyer journey. 

What you’ll do:

  • Plan, build, distribute, and measure content performance to build thought leadership and engage our audiences
  • Incorporate data, business priorities, and customer insights into content development
  • Become an expert in ITSM customers and their needs across the buyer journey to improve user experience on our properties
  • Partner with teams across marketing, product, sales, and more to create compelling content
  • Proactively manage content to ensure it meets web, brand, style, and legal requirements
  • Optimize content in accordance with SEO principles

Who you are:

  • 1-3 years of experience in marketing - B2B, SaaS, or enterprise experience preferred
  • Have exceptional writing, editing, and verbal communication skills
  • Demonstrate concern for detail, even on a deadline
  • Understand content optimization principles
  • You are a passionate, self-starter with a no-bullshit, can-do attitude
  • You are eager to jump in and get things done but don't get flustered in a fast-paced and often changing environment
More about our team

You’ll be joining a team driving traction into the IT market. The IT Product Marketing team is growing rapidly, so you’ll have tremendous opportunity to help us build our team culture, formulate strategies, build programs from scratch, influence product roadmap, and be instrumental in driving growth for the company. Product Marketing at Atlassian is responsible for creating and executing the GTM strategy for all products across the Atlassian product portfolio by supporting our flywheel model and our approach to enterprise sales. We run our organization like a well-oiled agile team, where the top priority items are easily identifiable and everyone on the team rallies around those deliverables, and each other, on a regular basis.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Director - Product Marketing
Percona  
executive saas cloud mongodb mysql postgresql Apr 20
The Director of Product Marketing role offers significant opportunity to impact both internally on the product engineering development process while also driving the external sales, product launches, and most critically, revenue generation.

The Director of Product Marketing will lead a team that serves as the interface between the customer, product management, and marketing. The PM will quickly gain these teams' respect and support, and will consistently demonstrate product and market expertise, attention to detail, and accountability.

Your work and insights will provide the foundation for developing differentiated messaging that will support our teams in the creation of content, marketing programs and product strategy, that will lead to an increase in adoption of our software and services.

This is a new role for the company that will help set our path for long-term success as we pivot in late 2021 towards an open source DBaaS platform. As such, it’s critical that you have an understanding of open source databases, including: MySQL, PostgreSQL, MongoDB, and MariaDB, enterprise buying cycles, cloud adoption trends, and customer use cases. In addition, you need to be a master storyteller to weave together the customer journey, their pain points, and position how Percona can help.

What You Will Do
Market Research - Acquire and possess in-depth knowledge of our target markets, segments, buyer personas, competitors, and partners via primary and secondary market research. Educate the company on market requirements, trends, and competitor capabilities. 

Positioning & Messaging - Create the storyline for our products and services. 

Go to Market - Collaborate with product management to create a shared vision and go-to-market strategy for our products and services. Define strategic positioning of our products, services, key features, pricing, and key product messages. Drive business case development, bringing together customer research, product and financial data and analytics to drive revenue.  Examine the performance of each touchpoint across the entire consumer journey and identify key marketing and product levers to unlock incremental improvements.

Drive Brand and Demand - As our product and services champion, you will speak at conferences, with the press, to analysts and other key influencers. You will work closely with demand generation and event marketing leaders to execute innovative online marketing campaigns, to support sales growth. You will be responsible for developing sales enablement tools including competitive analysis and use cases.  

Product Releases - You will partner with product management leadership to put together business cases for major new releases, planning, messaging, and manage releases in an Agile environment.

Your Experience

  • 7+ years of experience in supporting open source databases, other open source technology or SaaS products  in a marketing, support, or pre-sales role
  • Experience with enterprise databases and/or open source technologies
  • Strong track record of leading, coaching and mentoring a team of product marketers
  • Demonstrated ability to work across all levels of the organization (product, sales, and marketing) 
  • Proven track record in performing well in a fast-paced environment and organizational skills to manage multiple projects with tight deadlines effectively
  • Strong written communication and presentation skills
  • Excellent collaborative and interpersonal skills with the ability to build consensus among teams
Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB to open source users globally.

Percona is remote-first and globally dispersed; we have 250 Staff members in more than 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more. 

Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.


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Content Developer
 
saas devops Apr 20
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.


Job description

As the Content Developer for Atlassian’s Customer Success and Innovation (CSI) organization, you will deliver helpful, high-quality content at the right place at the right time, to support a unified and positive experience across the customer engagement journey. You will be a use case specialist, demonstrating a deep understanding of the Atlassian customer journey from implementation to adoption and expansion. You are equipped with content strategy and development skills to build and deliver assets in multiple formats including long and short-form written, visual, and web, driving customer engagement, supporting customer value, and addressing common customer challenges. 


On your first day, we'll expect you to have:

  • 5+ years in content development or technical enablement with a preference for prior enterprise SaaS or scaled customer success experience
  • Experience with Atlassian tooling, particularly Jira and Confluence
  • Rock-solid work and time management in a customer-facing environment
  • A data-driven approach to content development and optimization with proven success delivering standard methodologies to customers at scale
  • Experience with one or more of the following solution areas: Agile ways of working, IT service management, or DevOps
  • Interest in working creatively with domain specialists to understand technical and business requirements, as well as uncovering potential challenges
  • Proven success developing sophisticated content ecosystems with a solid grasp of content management and governance
  • Experience crafting engagement paths based on the customer use case, value stream, or cohort segmentation
  • Excellent writing and content strategy skills
  • An understanding of how content drives business objectives
  • A knack for creatively engaging with audiences
  • Experience using design thinking and design processes (critique, user journeys, personas) to improve or validate your work

Responsibilities include:

  • Develop technical and practice-based content assets that map to the Atlassian customer journey across products and solution spaces, including:
  • Technical marketing assets
  • Product configuration and user guides
  • Standard methodologies documents
  • Thought leadership pieces
  • Collaborate with our CSI teams to map content delivery to engagement models for our enterprise customers
  • Understand and define a content strategy that uses inputs from across the business into key advisory practice areas for customer to self-serve
  • Work closely with the advisory, go-to-market, and internal domain specialists to identify existing content that can be repurposed as well as content that needs to be built
  • Design repeatable content practices to support SME content contributions in the form of writing and style guides, templates, content calendars, and governance
  • Review and copy edit content developed by SMEs to align to brand standards
  • Self coordinate projects and collaboration stream to meet delivery timelines 
More about our team

This CSI team is big on distributed collaboration and is passionate about our customer-first culture. Working in this team at Atlassian, you'll have a direct impact on some of our biggest accounts, fast! You won't get frustrated with bureaucracy or slow decision-making because we encourage innovative thinking. We don't just want to know your opinions; we want to see your ideas in action. We hire great people and then trust them to be phenomenal!

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Software Engineer
 
java javascript saas cloud aws testing Apr 20
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Do you enjoy writing clean, maintainable code? Does solving real business problems in an elegant way make you feel like a smarty-pants? Do you like seeing first-hand how your work makes a difference to end-users of the system? If so, Atlassian is looking for a developer like you to work with us and do all these things!

About the Team

  • As part of the Commerce @ IT team you will be responsible for the development of Platform engineering services within the IT ecosystem [Marketing / Sales / Care / Finance / Order Management] of Commerce Platform.
  • Commerce platform's mission is to transform our billing & payments platform to allow Atlassian to scale its self-service B2B sales model and drive revenue and monthly active users (MAU) growth.
  • This global team of IT & CCP is in a unique position within Atlassian. We are at the centre of a lot of key strategic business-value driven initiatives and are responsible for delivering an amazing customer experience that allows our customers to try & buy our products with ease and delight
  • You will champion new features and improvements that will make a difference to not only our IT Eco-system but key company metrics such as adoption rates for our cloud products, purchase conversion rates, support ticket reduction, reduced time to market.

More about you :On your first day, we'll expect you to have:

  • 4-8 years of experience designing and building a production-level web application
  • Must have experience with Typescript , GraphQL with apollo, Axios, Express JS, Node JS
  • Practical knowledge of agile software development methodologies (e.g., XP, scrum)
  • Understanding of micro-frontends, micro-services oriented architecture and extensible REST APIs
  • Deep understanding of front-end architecture and data-driven development
  • Knowledge of Database technologies (e.g. Elastic search or Postgres)
  • Experience in driving and delivering complex features/software modules from technical design to launch
  • A strong team player mindset. Experience in mentoring developers (via tech design reviews & sparring, code reviews, brownbags etc) and ability to effectively collaborate on ideas and designs with some of the best architects and developers in Atlassian
  • Excited by fast paced projects and adapt at problem solving through ambiguity
Nice to have, but not mandatory
eCommerce / Billing / Payments experience
Experience with Java, Spring Framework, Hibernate, Node.js Redux, Redux-Saga, React
Experience with modern JavaScript unit testing frameworks (e.g., Mocha, Chai)
Experience with large scale web applications
Experience with continuous delivery and infrastructure as code
Experience engineering software systems of medium-to-large scope and complexity
Experience in large scale transformation (think monolith to micro-services)
Understanding of SaaS, PaaS, LaaS industry with hands on experience with public cloud offerings (e.g., AWS, Azure)

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Enterprise Customer Success Manager
Udemy  
manager saas Apr 18
About us
We believe anyone can build the life they imagine through online learning. Today, more than 35 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy. Expert instructors can share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a profound belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighbourhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil) as well as remote offices in Australia.

Udemy for Business is the leading online training solution for high-growth companies, and we’re growing like crazy. We’re helping organisations large and small around the globe to close critical skills gaps, whether it’s the latest technical skills, marketing & sales, HR and compliance training, personal or professional skills. And we’re just getting started.
 
Who we are looking for
We are looking for a Customer Success Manager to partner with customers post-sale to drive adoption and ensure customer satisfaction, growth, and retention.
 
Our Customer Success Mission
To empower all customers to achieve their business goals through learning so that Udemy is an indispensable resource, and to become a partner our customers adore. We will serve as strategic advisors and provide trusted support. We will be the voice of the customer internally and will foster strong cross-functional partnerships. Our customers’ success will be the engine that drives Udemy’s success.
 
Our Customer Success Core Values
Strategic mindset
Resourceful
Inspirational
Trustworthy
Collaborative
 
How We Do It
Our Customer Success Managers are responsible for partnering with our most valued customers, to help them successfully adapt our product (Udemy for Business) and in turn, ensure they meet their business goals.
 
We love people! We build relationships with everyone across our customers. We look to build learning champions across an organisation and ensure the outcomes executives expect are delivered. We look forward to the time when we are able to get onsite with our customers again. For now, it’s with zoom and other technology-based mediums. 
 
Our APAC team is close and loves to collaborate. We put a ton of effort into building tight cross-functional partnerships with other departments at Udemy including Marketing, Product and Sales.
 
We are revenue-driven. We own renewals and get excited when we identify an upsell opportunity. Our partnership with Sales is tight, and we share a joint passion for meeting and exceeding our goals. Everyone in Customer Success has a bias for action. 
 
We like going deep and wide. We aren’t yes people, order takers, or ticket triggers. We talk to our customers regularly and aren’t afraid of getting our hands dirty. We use our consultative mindset to help our customers deliver their learning strategy, deploy new programs, and measure success. Our customer base is growing quickly, and we leverage the experience and creativity of our team to create new ways to engage and delight our customers.

You have

  • 3+ years of B2B SaaS customer success, account management, consulting and/or sales experience
  • Experience delivering a revenue or renewal target and working with mid-market and enterprise-level accounts across APAC
  • Experience in Salesforce and or Gainsight desirable
  • Experience working with HR/L&D customers would be a plus, but not required
  • Willingness to travel across the region will be expected once we understand what that means for everyone under the laws and rules we live under. Our team's health is our first priority. 

You will

  • Proactively owning and managing the success of 20-30 Udemy for Business (UFB) customers across the Asia Pacific region.
  • Developing individual success plans to ensure UFB adoption, expansion and loyalty for each of your customers
  • Consulting with customers on their internal learning and development strategy, and influence leaders to drive change across their organization
  • Creating and implementing engagement strategies to generate awareness and drive usage of Udemy for Business to help customers meet their business objectives
  • Building and maintaining executive-level relationships through our role as trusted advisors
  • Renewing customer contracts and, working in lockstep with sales to develop account expansion strategies to hit upsell targets
  • Implementing and training new customers. Be the onboarding project manager for each customer and partner with our Solutions Engineers on technical requirements.
  • Working with product management to surface customer requests and help translate customer feedback into product requirements
  • Identifying and introducing customers fit for case studies and media opportunities to our Marketing team Own the creation of internal and customer-facing processes, programs and materials to improve the quality and efficiency of our department
The team
You will be reporting to Marlon Herft. Marlon is a well-tenured executive in achieving Customer Success and Sales growth across the APAC region including India, South East Asia, Japan and Australia. Marlon brings high energy, strategic and customer mindset, always aligned to the values of the organisation. He is a  transparent leader and works to enable both customer and company success. It’s important to him to work with an organisation that prides itself on making a difference by providing a positive impact on its customers.
 
 
The benefits
Vacation and Time Off Four weeks of paid vacation; paid holidays; personal/sick days; maternity leave; paternity leave; leave of absence.

Professional Development: tuition reimbursement; learning and development stipend; promote from within; shadowing opportunities; access to online courses; lunch and learns

Office Life: flexible work hours; remote work opportunities; casual dress; happy hours; snacks; some meals provided; diversity and inclusion program; company outings
 
We believe that diversity is critical to our success. We will not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.


About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 40 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
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Commercial Customer Success Manager, Remote, Mumbai
Udemy  
manager saas Apr 18
About us
We believe anyone can build the life they imagine through online learning. Today, more than 35 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy. Expert instructors can share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a profound belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighbourhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil) as well as remote offices in Australia.

Udemy for Business is the leading online training solution for high-growth companies, and we’re growing like crazy. We’re helping organisations large and small around the globe to close critical skills gaps, whether it’s the latest technical skills, marketing & sales, HR and compliance training, personal or professional skills. And we’re just getting started.
 
Who we are looking for
We are looking for a Commercial Customer Success Manager to partner with customers post-sale to drive adoption and ensure customer satisfaction, growth, and retention. Ideally, we are looking for a candidate who is based in Mumbai.
 
Our Customer Success Mission
To empower all customers to achieve their business goals through learning so that Udemy is an indispensable resource, and to become a partner our customers adore. We will serve as strategic advisors and provide trusted support. We will be the voice of the customer internally and will foster strong cross-functional partnerships. Our customers’ success will be the engine that drives Udemy’s success.
 
Our Customer Success Core Values
Strategic mindset
Resourceful
Inspirational
Trustworthy
Collaborative
 
How We Do It
Our Customer Success Managers are responsible for partnering with our most valued customers, to help them successfully adapt our product (Udemy for Business) and in turn, ensure they meet their business goals.
 
We love people! We build relationships with everyone across our customers. We look to build learning champions across an organisation and ensure the outcomes executives expect are delivered. We look forward to the time when we are able to get onsite with our customers again. For now, it’s with zoom and other technology-based mediums. 
 
Our APAC team is close and loves to collaborate. We put a ton of effort into building tight cross-functional partnerships with other departments at Udemy including Marketing, Product and Sales.
 
We are revenue-driven. We own renewals and get excited when we identify an upsell opportunity. Our partnership with Sales is tight, and we share a joint passion for meeting and exceeding our goals. Everyone in Customer Success has a bias for action. 
 
We like going deep and wide. We aren’t yes people, order takers, or ticket triggers. We talk to our customers regularly and aren’t afraid of getting our hands dirty. We use our consultative mindset to help our customers deliver their learning strategy, deploy new programs, and measure success. Our customer base is growing quickly, and we leverage the experience and creativity of our team to create new ways to engage and delight our customers.

You have

  • 3+ years of B2B SaaS customer success, account management, consulting and/or sales experience
  • Experience delivering a revenue or renewal target and working with mid-market and enterprise-level accounts across APAC
  • Experience in Salesforce and or Gainsight desirable
  • Experience working with HR/L&D customers would be a plus, but not required
  • Willingness to travel across the region will be expected once we understand what that means for everyone under the laws and rules we live under. Our team's health is our first priority. 

You will

  • Proactively owning and managing the success of 20-30 Udemy for Business (UFB) customers across the Asia Pacific region.
  • Developing individual success plans to ensure UFB adoption, expansion and loyalty for each of your customers
  • Consulting with customers on their internal learning and development strategy, and influence leaders to drive change across their organization
  • Creating and implementing engagement strategies to generate awareness and drive usage of Udemy for Business to help customers meet their business objectives
  • Building and maintaining executive-level relationships through our role as trusted advisors
  • Renewing customer contracts and, working in lockstep with sales to develop account expansion strategies to hit upsell targets
  • Implementing and training new customers. Be the onboarding project manager for each customer and partner with our Solutions Engineers on technical requirements.
  • Working with product management to surface customer requests and help translate customer feedback into product requirements
  • Identifying and introducing customers fit for case studies and media opportunities to our Marketing team Own the creation of internal and customer-facing processes, programs and materials to improve the quality and efficiency of our department
The team
You will be reporting to Marlon Herft. Marlon is a well-tenured executive in achieving Customer Success and Sales growth across APAC in the region including India, South East Asia, Japan and Australia. Marlon brings high energy, strategic and customer mindset, always aligned to the values of the organisation. He is a  transparent leader and works to enable both customer and company success. It’s important to him to work with an organisation that prides itself on making a difference by providing a positive impact on its customers.

The benefits
Vacation and Time Off Four weeks of paid vacation; paid holidays; personal/sick days; maternity leave; paternity leave; leave of absence.

Professional Development: tuition reimbursement; learning and development stipend; promote from within; shadowing opportunities; access to online courses; lunch and learns.
 
We believe that diversity is critical to our success. We will not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.


About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 40 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

Udemy in the News
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Senior Architect, Experience Platform
 
senior saas cloud Apr 18
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian helps teams everywhere change the world and our software is used by more than half of the Fortune 100 companies, connecting people with content and co-workers they need to get their jobs done, faster. Our products are revolutionising the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity!

Do you want to be accountable for the technical painted picture for cross-product end user and admin experiences? As the Senior Architect for Experience Platform (XP), you'll contribute to and enforce / review Cloud-wide architecture patterns in XP teams. This is a chance to mentor other architects across Cloud Platform. Our products share many common experiences for end-users and administrators. These shared screens, interactions, and interfaces unify our products, providing a consistent surface area for the benefit of our customers. 

Read more about how we do Cloud development at Atlassian.

Some examples of cross-product experiences whose technical evolution you will drive:

  • Identity Platform - All of our products have (or will soon have) a common account system for end-users. This is known as the "Atlassian account". Our customers use their Atlassian account to access our products with one set of credentials and under one authentication session.
  • Access Management - This is how permissions are applied to grant or deny access to our products, APIs, and services. Our access management practices are applied across our account management system and permissions service to control permissions.
  • Cross product search - Our cross-product search surfaces results including pages, tickets, and instances from across our products. It delivers a personalized search experience, by using contextual information about what spaces users work in, to provide the most relevant document(s) specific to each user.

On your first day, we'll expect you to have:

  • Extensive experience a platform architect within an enterprise SaaS company
  • Expertise in SaaS architecture on AWS
  • Deeper knowledge in Identity Platform, Data Visualisation and Workflow & Automation
  • Experience with product and platform strategy in order to help prioritise projects, look for partnership opportunities and identify missing capabilities
  • Experience in making platform capabilities easy to discover and adopt for internal and external developers.
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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Senior Technical Recruiter
senior javascript ruby data science saas mongodb Apr 16
Who We Are:
Sensor Tower is the leading solution for mobile marketers, app developers, and industry analysts who demand superior competitive insights into the mobile market economy.

We serve independent and Fortune 500 customers alike, spanning the mobile games, travel & hospitality, music, finance, and broadcast entertainment markets. Our suite of products consist of free, “SMB”, and Enterprise-tiered solutions including Store Intelligence, Usage Intelligence, Ad Intelligence, and App Intelligence.

We are a privately held company headquartered in San Francisco and was a member of AngelPad’s startup incubator program in 2013. Our insights are cited by the world’s leading news and finance publications, including the Wall Street Journal, The New York Times, Forbes, Fortune, Bloomberg, CNBC, The Washington Post, and Reuters. 

Role Summary:
Sensor Tower is seeking a Senior Technical Recruiter to manage full-cycle recruiting as we scale our business. This position will focus on technical recruiting involving hiring primarily for our technical Product, Engineering and Data Science teams. As the team continues to expand, this role will take on a mentorship role with growing team members. 

Report to: VP of People and Places


Responsibilities

  • Manage full-cycle recruitment process while creating a fantastic customer experience.
  • Build a diverse pipeline of technical candidates using creative sourcing channels.
  • Understand market data to create a compelling offer to convert candidates to team members. Negotiate to win.
  • Act as a strategic partner to our hiring teams by driving changes to the hiring/interview process, prioritizing across the organization, and providing a unique perspective on market trends and industry best practices.
  • Market the employee value proposition to ensure candidates understand how their aspirations connect with what the company has to offer.

Requirements

  • 6+ years of recruiting experience, ideally in a SaaS environment.
  • Experience working w/ hiring for technical roles, including Software Engineers (Full Stack, Backend, & Frontend), Product Management, Data Science and more.
  • Experience coaching hiring managers to develop strategic recruiting plans.
  • You’re a pro w/ Boolean searches, know how to use the internet to your advantage, a sleuth at finding out where the talent lives.
  • You're at the leading edge of recruiting. You know the industry and professional trends and you champion new approaches.
  • You're action-oriented when faced with change or ambiguous problems.
  • You have experience mentoring or training less experienced team members.

Extra Credit

  • Global Teams: You have successfully recruited people from all over the globe (e.g. Europe, Asia, North and South America) and are aware of the unique challenges pertaining to recruiting from different regions.
  • Tech Stack: You have successfully recruited technical team members who have used Sensor Tower’s tech stack: Ruby on Rails, JavaScript, MongoDB, and AWS.


Why Join Sensor Tower?

Our Background:

After seven years of building Sensor Tower off of $1MM (Seed, 2013), we're excited to announce our $45MM growth investment. Read more about it here, in the words of our co-founders.

We have a birds-eye view of the entire mobile app ecosystem, and we keep our teams constantly abreast of the latest mobile app trends, news, and best practices.

Our Values:
Sensor Tower's Core Values: Customer-Focused, Innovative, Continuously Learning, Action-Oriented, Respectful, Data & Metrics-Driven.

We grant options to all of our employees because we recognize that everybody plays an integral role in our success; thus all employees should be invested in Sensor Tower (both figuratively and literally).

Our Benefits:
We offer unlimited PTO, Health and Wellness stipends, flexible work hours, 401K, team trips (white water rafting, Hawaii, and weekend Tahoe mansion trips to name a few), and more.

Our Covid-19 Specific benefits include: Stipend to set up your home office and/or gym, WiFi stipend, daily UberEats delivery stipend, and virtual team events.



Sensor Tower is proud to be an equal opportunity workplace. 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

If you have a disability or special need that requires accommodation, please let us know.
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Senior Product Marketing Manager, Trello Enterprise
 
senior manager marketing manager saas Apr 16
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.


Job description

Trello, part of Atlassian’s suite of collaboration tools, is the visual work management tool that powers over 1 million productive teams worldwide. Atlassian is looking for a Senior Product Marketing Manager to join the Trello team, with a focus on accelerating our go-to-market strategy in the enterprise space.

Our ideal candidate is a customer-focused marketer who is ready to own sales enablement, lead GTM campaigns, and be the voice of “Why Trello Enterprise” for our largest customers and prospects. Are you comfortable building a dedicated enablement program and being the market guide for Sales and Product teams? Do you enjoy working cross-functionally in an agile work environment? Then you’ll be an awesome fit for this PMM role.



Success in this role looks like:

  • Own the global enterprise enablement strategy across collateral creation and evergreen training; working closely with Sales teams to drive ales readiness and deal success
  • Own go-to-market launches and communications of new features via strategic collaboration with Product Management
  • Create and maintain collateral that spans the customer lifecycle across open deals (ex. pitch decks, battle cards, demos) as well as retention (ex. onboarding assets, help guides)
  • Inform our positioning (and our teams) with competitive and market intelligence
  • Uncover new opportunities to expand our reach through activating Atlassian’s partner and reseller networks
  • Measure program impact on metrics such as closed/won rates and accelerating sales cycles
  • Support the growth of Trello in a flexible capacity, ready to partner on feature launches and larger integrated marketing campaigns where needed

  • If you don’t meet 100% of the above qualifications, you should still consider applying. Studies show that meeting just 50% of a role’s requirements puts you in the running.

More about you:

  • 5+ years of experience in Product Marketing and/or supporting sales teams
  • B2B, SaaS, or enterprise experience preferred
  • Experience working with and training sales teams to communicate product value to buyers
  • Exceptional written and verbal communication skills
  • Cross-functional aptitude working across teams ranging from Sales, Marketing, and Product on a shared vision and goals
More about our team

The Trello Marketing team is responsible for designing and executing the GTM strategy for Trello. We're expert collaborators and big believers in flexible, agile working styles (while being creative along the way!)

Product Marketers at Atlassian have an influential voice in defining product strategy alongside the product management, engineering, and design teams. We also sit within an organization of end-to-end marketers, offering engaging experiences for our users in partnership with data analysts, creative designers and developers, performance marketers, email and demand generation.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Technical Customer Success Manager
 
manager saas devops Apr 15
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.


Job description

Atlassian Technical Customer Success Managers (CSMs) strive to help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained business outcomes. This is done by delivering standard methodologies at scale to support product adoption, solution expansion, and long-term growth of customer users.

As a Technical CSM, you are a technology and use case specialist, demonstrating a deep understanding of the Atlassian customer journey from implementation to adoption and expansion. You are equipped to guide customers over their hurdles, delivering value through proactive and programmatic customer engagement – whether the customer is establishing an Agile product delivery methodology, optimizing Developer Tools automation, building new collaboration communities, or improving IT services.

In this role, you'll cut across multiple products and solution practice areas. You’ll interact with a variety of customer profiles to support the successful adoption and expansion of their Atlassian solution investment. CSMs also reach into all parts of Atlassian as the primary champion of the user's cause!

On your first day, we'll expect you to have:

  • 3-5 years in relationship management or account management with a preference for prior SaaS or scaled customer success or services experience
  • Understanding of common Jira and Confluence end-user use cases and ways of working, with ability to demonstrate those use cases, and understanding of configuration trade-offs
  • A data-driven approach to customer management to prioritize time around risk, and mitigating churn through customer engagement, as well unlocking growth opportunities
  • Ability to build collaborative relationships internally across product, sales, support and marketing to facilitate a flawless customer experience
  • Experience with one of the following: agile ways of working, project management, DevOps and automation, or IT service management
  • Rock-solid work and time management in a high volume customer-facing environment
More about our team

Our Customer Success Managers are a globally distributed team of Atlassian solution advocates who are passionate about enabling and accelerating customer success. As a part of the team, you'll engage with customer organizations to help them deliver an impactful solution to their users. CSMs are the trusted point of contact whom customers can rely on to help them get the most out of Atlassian products and attain their ideal solution for team collaboration. At Atlassian, you'll have a direct impact on millions of users, fast! You won't get frustrated with bureaucracy or slow decision-making, because we encourage innovative thinking. We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be outstanding.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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Data Analyst, Sales Strategy and Operations
 
saas Apr 14
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

At Atlassian, we are on a mission to reinvent B2B selling. We have built a $1B+, fast-growing business by focusing relentlessly on converting free trials into happy customers. As a Sales Strategy & Operations Analyst, you will be integral to this. You will work directly with global Field Operations teams to ensure we optimize our customer engagements both internally and externally.

This highly impactful role will focus on collaborating with the global Sales Operations team to support numerous data optimization initiatives. Your initial goal will be to help streamlining and improve our customer hierarchy as we refine our account prioritization framework across all products. The ideal candidate should be familiar with Data cleansing techniques, SaaS go-to-market framework, have a solid attention to detail, and good communication skills.

Do you love working with Sales and Marketing teams? Are you highly analytical and can expertly navigate projects independently? If so, continue reading.

In this role:

  • You will support and maintain customer hierarchy and sales role hierarchy changes
  • You will produce and maintain standardized reporting dashboards and improve due to changing requirements as needed, and provide support to Sales territory and quota assignment for new hires or job changes
  • You will assist pipeline generation reporting through Tableau dashboards for sales management
  • You will build workflow and documentation for Sales processes, support data cleansing and joining deliverables during planning cycles, and support the creation and distribution of compensation plan letters
  • You are going to hone your skills on data visualization

On your first day, we will expect that:

  • You possess a strong desire to execute, drive impact, and demonstrate urgency with projects big and small.
  • You are comfortable operating in a fast-changing environment and with multiple teams relying on you.
  • You have an owner mentality: You take pride in your work and view what you do as a part-owner and builder of Atlassian.
  • You have ninja-like analysis skills: You know what questions to ask, what the data says, and what actions to take based upon the results. You love building detailed capacity and utilization models and have outstanding SQL skills.
  • You have a slick ability to package data into relevant insight: You’ll be encouraged to build outstanding, real-time dashboards from CRM data. Familiarity with BI (e.g., Tableau) and SFDC is a big asset.
  • You can enhance business processes from the diagnosis to documentation to execution

It's also great if:

  • You have an owner mentality: You take pride in your work and view what you do as a part-owner and builder of Atlassian
  • You have ninja-like analysis skills: You know what questions to ask, what the data says, and what actions to take based upon the results
More about our team

Welcome to Sales Strategy & Analytics team! We’re a lean team of data ninjas who love solving chunky business problems. Our goal: support our business partners and use data-driven approach to accelerate Atlassian's top line growth. We support teams across the “go-to-market” function, and we are part of the broader Field Operations family here at Atlassian.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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