Remote SaaS Jobs

Today

EHR Inside Sales Representative - Remote
saas cloud healthcare Feb 27
As an EHR Sales Account Executive, you will be responsible for selling the value proposition for all of drchrono’s healthcare solutions for an assigned territory. An EHR Sales Account Executive is expected to foster effective relationships with clients, with experience working in the healthcare environment to deliver comprehensive solutions.  The critical aspects of this job are to manage customer relationships, expectations, customer business assessment, risk analysis and customer satisfaction.

In this role you will...

  • Become a drchrono product expert and learn to masterfully demonstrate the entire drchrono platform from Patient portal through the iPad EHR
  • Work closely with prospective physician offices to drive their interest in the product and RCM services
  • Excel with prospecting, lead generation and marketing activities by using telephone, on-line presentations, webinars, e-mail interaction and conference participation
  • Cultivate lasting relationships with clients, seeking ways to increase customer satisfaction.
  • Be held to a quota based on $MRR from closed deals. You have no cap so it’s ok to exceed quota every month by mastering our value proposition and sales process.
  • Maintain laser-like focus on the management of your sales pipeline using Salesforce CRM and take advantage of all the expertise that will surround you.
  • Serve as a role model and mentor for new team members and help them achieve success
  • Send out world-class proposals and getting back signed contracts
  • Use the latest and greatest technology to get your job done; including Docusign, MS Office, Keynote, and Zoom meeting

You have...

  • 5+ sales experience selling SaaS platforms, cloud based solutions, and/or healthcare technology
  • 2+ years of Salesforce.com experience
  • Continuous, substantial, and demonstrable success in sales
  • Ambition to go above and beyond in all you do
  • Superior verbal and written communication skills
  • A college degree or equivalent business experience
  • A passion for the healthcare
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Yesterday

Renewal Account Manager
manager account manager saas Feb 26
 
Contrast Security, Inc. is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate analysis and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has intelligent agents that work actively inside applications to prevent data breaches, defeat hackers and secure the entire enterprise from development, to operations, to production.

The Renewal Account Manager is responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers.  In this role, you will own, drive and manage the renewal process, which will include working with customers, partners, resellers as well as Contrast sales and customer success personnel.  The successful candidate will have sound sales experience, strong negotiation expertise, combined with strong interpersonal and organizational skills.    

Role Responsibilities

  • Drive the renewals process in collaboration with the account team to preserve and improve customer contracts and relationships
  • Actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
  • Maintain and report an accurate weekly forecast of renewal bookings for your assigned accounts
  • Negotiate and execute renewal contracts (in partnership with legal) that align to customer goals
  • Identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
  • Communicate risk, develop resolution strategies, escalating wherever appropriate
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
  • Be accountable for maintaining accurate customer renewal records including licenses, software expiration dates, customer contact information 
  • Prepare renewal proposals and quotes 
  • Process all renewal activities for your assigned accounts, ensuring timely and accurate renewals are in place for all expiring contracts 
  • Work with customers to resolve any issues which may be preventing them from maintaining a relationship with Contrast 
  • Effectively communicate company messages, value propositions, etc. verbally and in writing 
  • Collaborate with departments across the organization to advocate for the customer and work together to resolve any issues 
  • Uncover accounts which may be at risk and develop plans to mitigate it 
  • Recognize trends to help develop programs which maximize retention 

About You

  • Bachelor’s Degree required (or combo of education and experience)
  • Quota Carrying experience (e.g., Renewals, Enterprise Sales, Account Management), preferably in a SaaS organization
  • Discovery, negotiation and closing skills
  • Superb customer service skills are required
  • Experience handling a pipeline and closing large contracts
  • Ability to uncover procurement contacts, processes and timelines
  • Work with creative, problem solving mindset
  • Self-motivated, proactive, energetic team player
  • Takes an active interest in increasing customer happiness and deepening customer relationships
  • Extraordinary time and process management skills, ensuring nothing slips through the cracks
  • Ability to work with multiple dynamic teams in a fast-paced environment

We Offer

  • Competitive compensation
  • In-office lunches
  • Medical, dental, vision benefits
  • 401(k)
  • Flexible paid time off
We are changing the world of software security. Do it with us.  
 
We believe in what we do and are passionate about helping our customers secure their business. We work hard, and we have fun doing it.
 
Solve the impossible. Easy = boring. If you’re looking for a fun work environment and like a challenge, you’ll love Contrast Security.
 
By submitting your application, you are providing Personal Information about yourself (cover letter, resume, email address, etc.)and hereby give your consent for Contrast Security, Inc. and/ or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. If you are a resident of the European Economic Area or are applying for a position in the European Economic Area, Contrast’s Privacy Statement reflects our policies around compliance with the General Data Protection Regulation (“GDPR”) and your rights respective to GDPR. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles and locations.
 
The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.
 
We also collect Personal Information in connection with your application for benefits. In addition to the above, Personal Information also identifies those on behalf of whom you apply for benefits. During your application for benefits, the categories of Personal Information that we collect include name, government-issued identification number(s), email address, mailing address, emergency contact information, and demographic information. We collect and use those categories of Personal Information for administering the benefits for which you are applying and ensuring compliance with applicable legal requirements and Contrast policies.
As a California resident, you are entitled to certain rights under CCPA: 

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Last Week

Enterprise Account Executive - Financial Services
executive c saas big data Feb 25
Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Sequoia Capital, Benchmark, and Index Ventures to recently invest a combined $125 million in our Series D financing. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

Enterprise Account Executives play a key role in driving Confluent’s sales activities in region. This role includes activities developing and executing on the go-to-market strategy for your territory. The ideal candidate needs to have experience selling complex Database, Messaging, Big Data, Open Source and/or SaaS into large corporate and multi national companies.

What you will do:

  • Build awareness for Kafka and the Confluent Platform within large enterprises
  • Aggressively prospect, identify, qualify and develop sales pipeline
  • Close business to exceed monthly, quarterly and annual bookings objectives
  • Build strong and effective relationships, resulting in growth opportunities
  • Build and maintain relationships with new and existing Confluent partners

What we are looking for:

  • An ability to articulate and sell the business value of big data and the impact on businesses of all sizes
  • Deep experience selling within the Database, Open Source, Messaging or Big Data space
  • 5+ years experience selling enterprise technology in a fast-paced and competitive marketExperience selling to developers and C level executives
  • Highly motivated, over achiever, team player
  • Strong analytical and writing abilities
  • Exceptional presentation skills
  • Entrepreneurial spirit/mindset, flexibility toward dynamic change
  • Goal oriented, with a track record of overachievement (President’s Club, Rep of the Year, etc.)

Why you will enjoy working here:

  • We’re solving hard problems that are relevant in every industry
  • Your growth is important to us, we want you to thrive here
  • You will be challenged on a daily basis
  • We’re a company that truly values a #oneteam mindset
  • We have great benefits to support you AND your family
Culture is a huge part of Confluent, we’re searching for the best people who not only excel at their role, but also contribute to the health, happiness and growth of the company. Inclusivity and openness are important traits, with regular company wide and team events. Here are some of the personal qualities we’re looking for: 

Smart, humble and empathetic
Hard working, you get things done
Hungry to learn in a field which is ever evolving
Adaptable to the myriad of challenges each day can present
Inquisitive and not afraid to ask all the questions, no matter how basic
Ready to roll up your sleeves and help others, getting involved in projects where you feel you can add value
Strive for excellence in your work, your team and the company 

Come and build with us. We are one of the fastest growing software companies in the market. A company built on the tenets of transparency, direct communication and inclusivity. Come meet the streams dream team and have a direct impact on how we shape Confluent.

#LI-NF1

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.
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Sr. Director, Customer Program Management
Auth0  
executive cs saas Feb 21
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

Position Summary

We are looking for a Sr./Director of ​Customer Program Management ​to work on the global Customer Success team. The Director, Customer Programs will be responsible for building, managing and executing programs that deliver scale and consistency in our Customer Success organization and that positively impact our customers.

Responsibilities

  • Enterprise Program Management
  • Design, lead development and manage key internal and customer impacting projects that involve multiple internal stakeholders/departments, including:
  • ○ Product Deprecations
  • ○ Product Escalation Process
  • ○ Others as defined
  • Serve as the Customer Success lead for Critical Event/Incident Response process. Work as a lead member of the team on the development of process and then transition to serving on the core team with members from Product, Security, Marketing and Legal.
  • CS Project & Campaign Management
  • Drive internal and external operational process improvements across multiple CS teams and functions. Serve as process architect as required.
  • Interface with CS leaders to identify and define strategies and initiatives that improve customer engagement and experience.
  • Working with CS leaders to define CS related campaigns that improve on-boarding, engagement and retention (e.g. education and training campaigns, community engagement campaigns) and then assist with cross-organizational execution.
  • Design and lead development of customer ready materials to enable and scale Customer Success team members; working in collaboration and partnership with other CS leaders.
  • Own and maintain key departmental knowledge systems and processes.
  • CS Operations
  • Develop and manage the Customer Success Program Managers, who are responsible for the execution of key processes and projects.
  • As required, serve as the project manager lead for critical and strategic CS projects.
  • Tracking CS department quarterly Objectives and Key Results (N+1).

Skills and Abilities

  • At least 10 years experience in an organization managing resources, tasks, and workflows in technical program management, systems engineering, IT and/or project/program management role.
  • History of success working in one or more of the following practices: Technical Consulting, Customer Success, Project & Program Management or similar.
  • Strong business acumen with a wide variety of practical experience in all aspects of business operations and program management.
  • Exceptional proficiency in project management practices, processes and tooling.
  • Strong proficiency in collaboration tooling and knowledge management tooling.
  • Experience with sales and CS automation tools.
  • Experience with data analytics tools such as Tableau. Proficiency with SQL is preferred.
  • Experience in a fast-growing environment. SaaS experience a plus.
  • Curiosity about how things work and dedication to continuous improvement.
  • Empathy for business partners and the drive to help them achieve their goals.
  • Detailed oriented, and self-motivated, with strong analytical skills.
  • Excellent written and verbal communication skills.
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

Join us on this journey to make developers more productive while making the internet safer!
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Remote Senior OTT Application Developer
Surge  
javascript user-experience design senior saas cloud Feb 21

Remote Sr OTT App Developer

Lead engineer for OTT/Connected Devices applications (AppleTV, FireTV, Roku, Xbox)

Location: Remote

Responsibilities

  • Experience building apps on living room streaming-media devices like the Roku, Fire TV, Xbox, PlayStation etc.
  • Experience with Roku BrightScript a plus
  • Work closely with UX designers, product managers, and engineering leadership to create best-of-class, delightful TV-watching experiences.
  • Collaborate with other developers to deliver a modern OTT client to Roku, Xbox, Fire TV, PlayStation, and other streaming-media devices.
  • Strong programming language and scripting skills.
  • A solid understanding of computer science fundamentals (data structures, algorithms, etc.).
  • Work samples demonstrating experience in building great user interfaces
  • Independence and an eagerness to learn new technologies.
  • Experience in building SVOD products a big plus - streaming technology, video players, video encoding and integrating platforms such as Brightcove, Kaltura, AWS Elastic Transcoding, Mux, Fastly, Panthera, etc.
  • Experience in building SaaS and digital subscription payment solutions such as Stripe and Recurly
  • Working knowledge of third party analytics libraries like Google Analytics, MixPanel, Conviva and Mux
  • Experience with CI/CD and Cloud DevOps tools such as Travis, CircleCI and GitLab, CodeDeploy, Serverless, Terraform and VS App Center
  • Experience working in an Agile delivery environment (Scrum) is a must
  • Design and implement new features with our Product Team
  • Participate in the deployment of various cloud-based technologies needed to implement projects
  • Mentor junior developers
  • Excellent communication and collaboration skills.

Qualifications

BA/BS in Computer Science or Art Design or equivalent professional experience.

8+ years of overall experience in software engineering

5+ years’ experience in JavaScript, BrightScript or OTT device native language

5+ years’ experience developing high traffic consumer-facing applications/platforms.

12 Factor application principles


About Us

About Us Surge is an onshore provider of custom web, cloud, mobile, digital, and desktop software development and consulting services to clients in every industry, from hot startups to Fortune 500 companies.

Founded in 2007, and listed on the Inc. 5000 list of America’s fastest-growing companies for five straight years, Surge has successfully delivered hundreds of software products, apps, and solutions to its clients using a proven agile/scrum development process combined with an elite group of North American software professionals.

Simply put, Surge offers America’s best software engineers, on-demand, at rates 30-50% less than the competition.

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This Month

Customer Support Specialist
embedded saas Feb 18
We aim to empower all our students. When they get stuck or encounter technical issues, your job will be to save the day and keep them on the right track. 

Our number one desire to provide an effective, meaningful learning experience for our students and instructors. Seeing students succeed is what brings us to work every day. But with any tech product comes technical issues. In our case the stakes are high — unresolved technical issues can be enough to cause a student to give up, drop out, and not achieve their career goals.

You will be responsible for ensuring we provide such a high-level customer support that students and instructors who have technical issues end up feeling more, not less, excited and empowered to use the Pathstream platform to achieve their career goals. 

Our customer support channels include an FAQ page, email, and live chat embedded in our platform. The customer support team is responsible for owning those communication channels and getting the issues that come in resolved. 

This is a remote position that is based out of the employee’s residence and reports to the Product Manager.

WHAT WE DO
At Pathstream, our mission is to create the most accessible and effective career pathways to the jobs in this current economy. We accomplish this by partnering with leading software companies to build college curriculum for emerging digital skill careers, which are delivered to students through our national network of community college and university partners through our online, active-learning environment.

Progress to date:
Established partnerships with Salesforce, Facebook, Tableau, Asana, and Unity
Established partnerships with 25+ colleges in 17 states that serve over 1 million students
Launched our online learning platform — used by over 2,000 students
Viewed as a groundbreaking education model, as featured in thisTechCrunch article
Recently closed $12 million in Series A financing, as featured in thisEdSurge article

We’re a tight-knit, hardworking, mission-driven team of ~40 employees who are eager to scale our solution and transform higher education across the United States. See who we are and what we believe in.

What You'll Do:

  • In this job you will be on the front line responding to and resolving student and instructors support tickets. You will also spend time collaborating with internal teams to create fixes for root-cause issues. Day-to-day activities will include:

  • Respond to customer support emails
  • Respond to customer support chats
  • Determine the root cause of customer support tickets
  • If needed, work with internal stakeholders to identify a solution to the root cause
  • Communicate the solution to the user (via phone call or written communication)
  • Build out our knowledge base and user onboarding process
  • Measure performance against key metrics such as satisfaction, response time, and resolution time
  • Work with our product team translate common help desk issues into product improvement ideas

You'll be successful if you have:

  • Experience
  • 3+ years customer support experience for a software-as-a-service (SaaS) product
  • Technical skills
  • Comfort learning new technology and tools 
  • Knowledge of ticketing systems and support tools 
  • Knowledge of OS / browser / web applications and technical troubleshooting ability
  • Communication skills
  • Excellent written and verbal communication skills for resolving external user issues
  • Ability to get help and ask for fixes as needed for internal collaboration
  • Problem solving skills
  • Ability to quickly identify the root cause of the issue, including pattern matching from previously seen issues
  • Ability to quickly identify temporary workarounds as well as long-term solutions
  • Bonus points for
  • Experience supporting an education tech product
  • Experience using Salesforce Service Cloud
  • Experience working in a fast-growth startup

What we offer:

  • Opportunity to work directly with students and instructors to help them succeed
  • Opportunity to be develop technical skills related to the product 
  • Opportunity to relay feedback from students and instructors to inform product roadmap decisions
  • Fast-paced and dynamic work environment with a collaborative team that is committed to each other’s success and professional growth
  • Competitive salary commensurate with experience (this is a full-time, exempt, salaried position)
  • Comprehensive benefits package
  • Medical, dental, and vision coverage for you (100%) and your dependents (50%)
  • Health, commuter, and parking flexible spending accounts
  • Paid time off (we maintain a flexible/unlimited vacation policy)
  • Disability Insurance
  • Life Insurance
  • 401(k)

How to apply:

  • If you’re interested in joining Pathstream, please submit a resume and cover letter.
COMMITMENT TO DIVERSITY AND INCLUSION
Pathstream is an equal opportunity employer. Our company values diversity and believes diverse teams make innovation possible. We encourage all qualified applicants from any age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristic to apply.
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C# Software Engineer
dot net cs mvc saas Feb 14

Street Solutions Inc (SSI) is looking for a software development engineer who is a go-getter, has entrepreneurial spirits, and has experience building scalable and secure enterprise-class SaaS solutions. SSI is in the FinTech space and is the market leader of mortgage trading market. SSIs platform is powering over $2.5 Trillion in trading volume and is entrusted by organizations such as UBS, Citibank, Deutsche Bank, Bank of Montreal, and Federal Home Loan Bank to power their businesses.

You will join a product development team of talented engineers, product managers, subject matter experts and analysts that values excellence, team-work, and continuous improvement. Currently we are building the next version of our product suite with a focus on user experience, modern architecture, and better integration. We offer:

  • Fast-paced, start-up like innovative environment to keep your career path on cutting edge
  • Flat management structure with opportunity to interact and learn from executives
  • Opportunity to impact the success of the company
  • The ability to see your work translating to customer success
  • A nurturing environment where we challenge, learn, and grow every day

Benefits

  • Competitive compensation program with significant growth potential
  • Annual profit sharing based on company performance
  • Cash bonus based on individual performance
  • Full medical & dental plans and 401k
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Support Engineer - West Coast
html css saas api Feb 14
Spreedly is a rapidly growing, payments technology firm, with headquarters located in downtown Durham, North Carolina.  We are a stable, growth stage company with a team that enjoys working together and is remote friendly and inclusive. Our culture is based around our dedication to a meaningful work/life balance, and our commitment to that is reflected in the way we've structured the company, as well as the benefits and perks that we offer to employees.

We've developed a powerful infrastructure that is central to the massive and growing payments market. We're growing incredibly fast too. In fact, we just raised $75M from Spectrum Equity. And we're processing over one million transactions per day.

Join us as we continue to build a great financial technology software company in Durham, NC.  We’re hiring innovators like you.

Spreedly is seeking an experienced Support Engineer to join our team, learn all about Spreedly and begin contributing quickly. This will be a remote position open to candidates located in PST or MST states (excluding CA). Our thorough API documentation, ease of implementation, and timely responses are just a few reasons our customers love Spreedly. We are a lean, quickly evolving team that isn’t afraid to reflect on process, approach, and tools to make sure we’re providing the smoothest experience for users in the most efficient way as we scale our team. We will look to you for meaningful feedback on product, user experience, internal processes, and beyond. 

We are looking for a strong communicator who demonstrates the ability to prioritize, present solutions and take initiative. You listen with curiosity and a desire to learn, are patient and can see the big picture. 

A typical day might include running API calls to troubleshoot a customer issue, combing code (a lot of Ruby) to verify product behavior, updating documentation to provide clarity on said behavior, and running scripts to unblock customers. Outside of the queue, you’ll have opportunities to own projects that help our team scale and develop new skills. 

What You'll Do

  • Research and troubleshoot implementation questions and issues, driving self-service where possible
  • Create and maintain documentation to aid in customer education and self-service
  • Assist new customers in the migration of their data to Spreedly
  • Seek out and execute new ways to optimize and automate team processes and responsibilities
  • Track feature requests, deeply understanding the customer use case, value and impact
  • Provide early feedback on feature development, training and documentation
  • Discover, analyze and communicate gaps in the customer experience

We're looking for someone with

  • Experience working with REST APIs, HTML, CSS and Javascript
  • A history of supporting technical customers
  • Excitement for how quality customer interactions drive business growth
  • Superior verbal and written communication skills
  • Ability to thrive and take ownership in loosely structured environments
  • Demonstrated ability to learn new languages and technologies

Nice to have's

  • Web development experience 
  • Experience at a growth stage SaaS company
  • Experience supporting developers
  • Familiarity with the payments industry
When applying, please include a cover letter in the Additional Information section and tell us a little bit about yourself. 

 

What we offer:

-Competitive salary
-Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
-Open PTO policy
-Medical and dependent care FSA
-Life and long-term disability insurance
-Tues./Thurs. in-office days for local candidates in Raleigh/Durham/Chapel Hill area in NC; the rest of the week work from wherever you choose.
-Some positions are open to fully remote work
-Paid lunches on in-office days
-12 weeks paid family leave for all full-time employees
-Company sponsored 401k
-Yearly paid professional development


Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Spreedly is an equal opportunity employer. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Thank you for your interest in our company, because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
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DevOps Engineer
Plutora  
aws devops amazon-cloudformation docker kubernetes python Feb 13

About the Opportunity

Do what you love and make an impact. Become a Plutorian!

We are in the business of helping companies become software juggernauts. 
Over the last 7 years we have built an enterprise SAAS platform used by many of the world’s largest companies (Vodafone, Telefonica, Westpac, Pepsico, Barclays... just to name a few)

We are fully cloud based and are about to embark on our next phase of cloud adoption (automation and scale).  We are looking for a DevOps ninja to join our team and work with our squads to deliver improved cloud-based architecture and new capabilities leveraging the AWS platform.

To support business growth, you will join Plutora’s well-established technology team working on existing platforms and implementing new technologies and features across our cloud infrastructure.  We run cross functional squads consisting of product, engineering, QA and DevOps. You will play a crucial role to bring your knowledge and experiences to help us achieve greatness.

Key Responsibilities:

  • Design, configure and maintain our cloud infrastructure to support our distributed systems architecture at scale 
  • Work with architects and engineers to design and build the next generation of our cloud infrastructure
  • Help to build the perfect CI/CD pipeline allowing engineers to push their changes to production with high confidence 
  • You will help monitoring solutions that keeps our systems health in check and ensure our customers come first
  • When needed, work with our Global customers to ensure our platform is integrated and working as required.
  • Help troubleshoot and optimize our backend services
  • Implement security best practices and industry standards 
  • Making a positive and proactive contribution working within a multi-disciplined team while keeping up to date with the latest tools, techniques and best practices.

About You

We are looking for passionate, enthusiastic and proactive people that want to build their future with us.

You will bring a culture of automation first with what you do as well as a collaborative approach to working with engineering teams. Working closely with each of the product squads you will ensure that our CI tools, processes and methods are enabling us to deliver world-class cloud services and will ensure a smooth transition from development to production environments.

This position is for a passionate DevOps engineer with significant hands-on DevOps experience implementing and managing automated infrastructure and code deployments.


Skills/Knowledge/Experience/Qualifications:

  • Ability build, configure, support and develop AWS cloud platforms and associated systems.
  • Certifications across AWS and Microsoft (essential) and DevOps tooling Puppet, Octopus, Jenkins
  • Technically proficient in AWS services (EC2, ELB, RDS, EBS, Lambda, S3 etc)
  • Programming languages and scripting - PowerShell, BASH, Python Perl etc
  • Highly experienced with infrastructure and automation tooling such as Jenkins, Puppet, Terraform, Chef, Ansible, etc.
  • Containerisation tooling - Kubernetes, Docker
  • Proven ability to provision and configure AWS cloud based resources to manage complex application environments
  • Strong skills with source code control (Git), and CI/CD tools
  • Experience troubleshooting of common web server, caching and database services; 
  • Security exposure using WAF technologies such as CloudFlare;
  • Networking experience is essential; (Firewalls, Routers, Load Balancers, Routing) 
  • Implement and manage orchestration tools and develop automating systems.
  • High availability, developing and maintaining resilient services.
  • Good communication skills and ability to work with key stakeholders to produce a desired outcome.
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Senior API Developer
.net-core asp.net-web-api cs aws mongodb api Feb 12

SkySlope is looking for a Senior API Developer with passion, skill, and heavy experience in developing high performing, publicly accessible Web APIs. In this role, you will have the opportunity for hands-on development of our next generation of SaaS APIs, while also helping to establish organizational standards for security, quality, and architecture.

A successful candidate will be a self-motivated individual with a proven track record for developing and maintaining all aspects of public APIs, including contract definition, security, automated functional testing, automated performance testing, and high availability. This person will have a passion for using software to solve complex problems and an obsession for maintaining a flawless experience for the customer.

What You'll Do

  • Hands-on development of highly available, scalable, and performant Web APIs.
  • Collaborate with other teams on API standards in order to achieve a clean, consistent API experience for our customers.
  • Develop a consistent standard for API contracts using the appropriate contract architecture and technology for the problem (REST, RPC, GraphQL, etc)
  • Help to develop reliable automated tests to maintain functional correctness, performance, and backward compatibility.

Requirements

  • 10+ years software development experience
  • Experience with .NET Core or Web API highly preferred
  • Experience developing and maintaining high traffic, publicly facing API with 5 nines uptime
  • Unit and Integration Testing
  • Relational database experience (SQL Server, MySQL, etc.)
  • NoSQL database experience (MongoDB, Redis, etc.)
  • Continuous Integration and Delivery (CI/CD) platforms (CodePipeline, Jenkins, etc.)
  • Cloud computing platform experience preferred (AWS, Azure, etc.)
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Head of Growth
saas cloud testing Feb 12
Rainforest Head of Growth JD

About Rainforest
Rainforest QA is an on-demand QA solution. It’s our mission to enable development teams to deliver bug-free software while moving at the speed of continuous delivery. We're a truly a global team with a physical footprint in San Francisco, allowing us to bring together the best and most diverse talent. Our commitment to the distributed team model and to our company values has earned us multiple culture and workplace awards and helped us build a diverse team of individuals working toward the same goal: change the way QA is done. Visit our website, our instagram and our twitter feed to learn more about our company.

A quick product explainer video can be found here.

Awards
- Inc. Best Workplaces 2018
- Forbes 2017 - The Cloud 100 - World's best cloud companies
- Great Place to Work Certified 2019

About this Role
As our Head of Growth, you will be accountable for growth, revenue, and profitability of our app. Working with other cross-functional teams, you will develop and execute a comprehensive strategic plan to identify and drive activities impacting revenue growth for the company. We've recently adopted a low friction, product-led go-to-market strategy and there are lots of opportunity to orchestrate and automate customer acquisition, expansion, and retention activities. We're looking for someone with both the right experience and enthusiasm to break new ground and help innovate more effective growth strategies with us.

- Develop a strategic customer acquisition and retention roadmap to hit growth targets and maximize long-term ROI
- Plans campaigns from idea to results; owning objectives, tools, team, progress, and reporting
- Own the infrastructure and instrumentation needed for rapid growth; evaluate tools, build models, testing capabilities, KPI dashboards
- Use analytics, customer data, and predictive scoring to identify high-growth customer segments
- Create and qualify leads through initiatives including SEM, content marketing, nurture programs, partner marketing, social media, email campaigns, webinars, and other channels
- Drive continual improvements in lead conversion rates, close rates, and funnel velocity
- Collaborate to build reports and KPI dashboards to provide visibility into marketing spend
- Think creatively about new ways to reach customers and increase relevance; execute experiments to prove your hypotheses

Q&A with the CEO
View some short clips of our CEO Fred Stevens-Smith talking about this role:


About You
Must Haves
- You're passionate about and experienced in growing SaaS products
- You have at least 5 years of growth or demand generation experience, preferably with a low touch, product-led SaaS company
- You've owned KPIs and have been directly responsible for creating and executing plans to drive growth
- You have prior demonstrated experience and comfort working with cross-functional, high velocity Product teams
- You have outstanding analytical skills, with preferably a Technical or MBA degree

Other Differentiators
- You have experience growing products that sell to developers or other technical audiences
- You've worked at a fast moving startup
- You have previously successfully worked in a remote, distributed team

How we'll reward you
- Flexible, remote work options
- Generous vacation time
- Competitive compensation and stock options
- Professional development, career coaching, and conference attendance
- 3 offsites per year: every ~4 months we arrange an offsite for the whole company to get together so we can get to know our colleagues better and understand what we need to do. The location is ever changing, so you will get to see some new places! Our last offsite was in Kuala Lumpur, Malaysia.

Our Values
We are intentional about culture, and these are the highest level ways we have come up with to describe how we work and interact.

😇 No BS, No Ego
We are radically candid with each other in every interaction. This means a lack of politics, a lack of showboating, a lack of BS. This also means brevity, clarity of thought, and clarity of communication. We give and take feedback without ego, with the knowledge that we all are operating with good intent. No ego is the check system to balance no BS and keep it kind. No ad-hominem attacks.

🐢 1% better every day
Continuous improvement is what motivates us. We design our product, our organization and our careers to be continually improving. Mistakes are only bad if they are repeated. Experiments are only wasted if they are not learned from.

🛠 Own the journey
We are all owners. We demand that of each other. The journey we own is threefold: our customers’ journey, our tribal journey and our personal journey. Our reason for existence is to nail our customer journey, so that we can scale our tribe’s success.
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Technical Project Manager - Implementations
manager saas Feb 12
SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed and supported.

Joining SocialChorus means joining a movement where every worker matters. This movement has taken root and is evident in our world class customer base and millions of their employees worldwide and has only just begun. Now we need your help to achieve our goal of connecting every worker. Ready to make a difference?

We are looking for a seasoned Technical Project Manager to join our Technical Services team where you will be the glue between our Client Success, Services, and Engineering teams, delivering implementations and upgrades that are critical to our customers’ success. The position requires coordinating cross-domain execution teams including internal stakeholders, engineering teams, and our customers, as well as hands-on configuration of our software. You will lead and inspire teams and balance process with novelty to deliver the results matching each customer’s needs efficiently.

Responsibilities

  • Deliver SaaS software implementations company wide to Fortune 1000 customers 
  • Own customer projects, decompose requirements into technical execution plans with multiple execution teams, track progress towards goals, and report status to internal stakeholders and the customer
  • Lead and advise customers on the correct technical implementation to minimize time to value
  • Partner with SocialChorus Engagement Managers and Strategic Advisors to create and optimize the customers’ communication plan and program
  • Manage multiple (10-20)  in-flight projects simultaneously while independently balancing competing priorities
  • Drive constant improvement of our internal processes and workflows by partnering with members of every team across the organization. 

Qualifications

  • 2+ years experience managing SaaS implementations for customers
  • Strong technical background working for SaaS platform companies, along with an understanding of service oriented architecture and associated web technologies
  • Strong project management, communication, customer leadership, and software delivery skills including the ability to proactively manage customer expectations, project plans, scope creep, budgets, multiple team resources, issues, and internal/external statuses
  • Experience providing product ownership for technical teams
  • Ability to successfully manage multiple projects across customers while contributing to internal initiatives
  • Highly enthusiastic, proactive, positive-minded, customer-focused, and service-oriented
  • PMP certification preferred
  • Experience managing SaaS implementations in Europe preferred
  • Experience with Agile development methodologies
  • Engineering experience is great!
Why SocialChorus?

Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome.

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.

Come for the challenges, come for the people, and the unlimited PTO, health benefits, 401k plan, casual and friendly environment, and a leadership team who truly believes in your growth both professionally and personally will keep you here.
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Senior Front-end / JS Developer
iubenda  
javascript oop css senior frontend saas Feb 11

Were looking for a senior Javascript developer to take the lead of all our JS assets. The widgets that iubenda distributes (the privacy policy widget and the cookie solution) are delivered across billions of page views every month, we're always looking for smart and motivated people to join our development team. If youre excited to work with one of the very few Italian companies offering SaaS solutions internationally, youre looking at the right place. Were used by thousands of clients in the US and in more than 100 other countries. The Javascript that youll write will be used on hundreds of thousands of websites.

Location

Bologna and Milan, Italy or remote - preferably not exceeding 3 hours from the Central European Time (CET).

Both our offices are incredibly nice places to work from, both located in the center of their respective cities.

Benefits

  • LEARNING BUDGET - Well sponsor your professional growth by providing a budget that can be used for courses, events, workshops and books.
  • REMOTE WORK - You can work from one of our offices in Italy or remotely. We are used and fully structured to onboard people who rather work full-time remotely.
  • WORKPLACE FLEXIBILITY - Aside from having two offices in Italy, in Bologna and Milan and both being incredibly well located nice places to work from, we have a remote work policy for those not under a remote contract (52 days per year).
  • COMPANY RETREATS - Twice a year (summer and winter) we get together in amazing destinations to work, bond and enjoy team building activities. We offer a fully paid week-long retreats to places like Val D'Orcia, Capri, the Dolomites or the Tonnara di Scopello.
  • WORK EQUIPMENT - Well provide an equipment allowance so that you can perform at your best.
  • GREAT WORK ENVIRONMENT - Work in a casual (no dress code!) but continuously growing environment. Besides, you will be part of a multicultural team full of talented and expert people and you will find a team spirit, which you would rarely find elsewhere.
  • ENGLISH CLASSES - We offer English classes in a weekly basis at our Bologna office, in 3 different levels, within working hours.
  • COMPETITIVE SALARY - We offer a highly competitive salary when compared with other Italian startups since we have high standards on finding the best people to join our team. Besides, we offer a generous paid time-off (+25 weekdays/year).
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Senior Application Security Engineer
FloQast  
senior java python saas cloud aws Feb 10
We’re looking for a Senior Application Security Engineer ready to play a ground floor role in developing application security tooling and processes within all phases of the Software Development Life Cycle (SDLC).  In this role, you will work closely with product engineering teams to define application security standards, perform red team operations across multiple departments and teams, support vulnerability triage, provide secure development education and participate in secure design reviews across our platform and product. Our clients entrust FloQast with their financial data and as such it is our mission to deliver features that provide resilience, confidence and trust in our platform. We believe in scaling security through software engineering best practices and automation.  You'll play a fundamental role in shaping the future of security at FloQast and your work will have significant impact and visibility.

What you’ll do…

  • Participate in architecture design reviews with senior engineering and product management staff to incorporate effective threat modeling and security standards into product design.
  • Educate and train product engineering teams on security concepts and skills, extending AppSec's reach by deputizing product teams to help themselves.
  • Evaluate and instrument automation and tooling to ensure a security regression within any component of our platform does not occur.
  • Expand our security detection and prevention capabilities throughout the FloQast platform.
  • Conduct red team operations against FloQast customer-facing products, platform, internal environments and teams.
  • Develop security standards, preferred implementation patterns, secure common frameworks, developer documentation and educational materials.
  • Explain and demonstrate vulnerabilities to application/system owners, and provide recommendations for mitigation.
  • Advise senior management on perceived risks and work to determine an acceptable risk appetite while weighing overall business and usability impact.  
  • Stay abreast of new and emerging security technologies and paradigms.
  • Any other projects as assigned to help the Company meet its goals.

We’re looking for someone with...

  • 5+ years of experience in a web or mobile application security role.
  • 3+ years using at least one high level programming language e.g. Node.js, Python, Go, Java, Ruby.
  • Strong experience utilizing web application security scanning software and penetration testing tools e.g. Burp Suite, ZAP, Nessus, Qualys, Metasploit, CANVAS, Cobalt Strike, CVE remediation tooling, etc.
  • Experience conducting secure code development training.
  • Experience performing threat modeling and secure design review in order to assess the security implications and requirements of new systems and technologies.
  • Experience building or working with distributed multi-tier web server-client architectures.
  • Experience with cloud environments AWS, GCP, or Azure.
  • Foundational understanding of network and application fundamentals and best practices e.g. HTTP/S, DNS, VPN, Load Balancing, SAML, OAuth, OpenID etc.
  • Strong foundational understanding of network and application fundamentals and best practices e.g. HTTP/S, DNS, VPN, Load Balancing, SAML, OAuth, OpenID etc.
  • Strong understanding of OWASP Top 10 vulnerabilities in web applications including XSS, SSRF, IDOR, RCE, CSRF vulnerabilities.
  • Working knowledge of the Microsoft Security Development Lifecycle (SDL), OWASP Software Assurance Maturity Model (SAMM), or Building Security in Maturity Model (BSIMM).
  • Experience implementing security practices in automated CI/CD pipelines for application code, infrastructure, and/or serverless is a plus.
  • Strong sense of ownership, urgency and drive.
  • Strong ability to lead cross-team initiatives and communicate proposals and ideas concisely.

Nice to have attributes…

  • Experience securing multi-tenant enterprise SaaS products.
  • Knowledge of common compliance frameworks a plus e.g. SOC, SOX, PCI and ISO standards.
  • Security Certifications e.g. CISSP, AWS Certified Solutions Architect, AWS Certified Speciality.
About FloQast    www.floqast.com

FloQast is a fast-growing, Los Angeles-based, growth-stage company redefining how a critical business process (financial close) is performed.  Our growth and success are fueled by a passion to define and dominate the close management software market. We are the first company of our kind to focus specifically on the mid-market. Our prospects have been hungry for a solution like FloQast and the response has made FloQast among the fastest growing FinTech companies with now more than 750 customers, including Lyft, Zoom, Twilio and the Golden State Warriors.

- We are fanatics about the success of our customers.  Check us out on G2 Crowd 

- We are equally fanatic about creating and maintaining a fabulous culture of support and success for all employees.  

- We are moving quickly and there is a huge upside opportunity in terms of career growth

- FloQast offers competitive compensation, stock options, full benefits, and a positive and supportive work environment   

- Named among Best Places to Work by LA Business Journal in 2017, 2018 and 2019

- Ranked #10 on The SaaS 1000  

FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.
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Application Security Architect
FloQast  
saas cloud aws testing Feb 10
We’re looking for an Application Security Architect ready to play a ground floor role in developing application security tooling and processes within all phases of the Software Development Life Cycle (SDLC).  In this role, you will work closely with product engineering teams to define application security standards, instrument security testing, support vulnerability triage, participate in identification of risk across our platform and will advocate for security in all aspects of our product.  Our clients entrust FloQast with their financial data and as such it is our mission to deliver features that provide resilience, confidence and trust in our platform. We believe in scaling security through software engineering best practices and automation. You'll play a fundamental role in shaping the future of security at FloQast and your work will have significant impact and visibility.

What you’ll do…

  • Participate in architecture design reviews with senior engineering and product management staff to incorporate effective threat modeling and security standards into product design.
  • Educate team members on application security coding standards and best practices, and work to establish a regular training program.
  • Develop processes and automation for security reviews and testing activities including those within the CI/CD pipelines, and evaluate application security tools to improve our detection and prevention capabilities.
  • Explain and demonstrate vulnerabilities to application/system owners, and provide recommendations for mitigation.
  • Build process by which discovered vulnerabilities can be quickly triaged, tracked and remediated by product engineering teams.
  • Work with product owners to inform and prioritize product security engineering roadmaps and facilitate secure development of in-product functionality that allows product teams independent access to sensitive data sets in a secure and compliant manner.
  • Participate in strategic activities to evangelize security objectives and ensure their appropriate consideration in product and operational planning across all teams.
  • Advise senior management on perceived risks and work to determine an acceptable risk appetite while weighing overall business and usability impact.  
  • Advise and communicate security priorities, controls, technologies and pertinent policies to all relevant stakeholders and team leads.
  • Stay current with new and emerging security technologies and paradigms.  Makes recommendations for their use based on business value.
  • Any other tasks assigned to help the Company meet its goals.

We’re looking for someone with...

  • 6+ years of experience in web or mobile application security role.
  • 5+ years building or working with distributed multi-tier web server-client architectures.
  • Working knowledge of the Microsoft Security Development Lifecycle (SDL), OWASP Software Assurance Maturity Model (SAMM), or Building Security in Maturity Model (BSIMM).
  • Experience conducting secure code development training.
  • Experience implementing security practices in automated CI/CD pipelines for application code, infrastructure, and/or serverless is a plus.
  • Experience performing secure design review and threat modeling in order to assess the security implications and requirements of new systems and technologies.
  • Strong foundational understanding of network and application fundamentals and best practices e.g. HTTP/S, DNS, VPN, Load Balancing, SAML, OAuth, OpenID etc.
  • Strong understanding of OWASP Top 10 vulnerabilities in web applications including XSS, SSRF, IDOR, RCE, CSRF vulnerabilities.
  • Strong understanding of AWS offerings (e.g. VPC, ELB/ALB, ECS, EC2, SQS, SNS, Lambda, etc.) or equivalent cloud infrastructure provider offerings.
  • Experience utilizing web application security scanning software and penetration testing tools e.g. Burp Suite, ZAP, Metasploit, NMAP, CANVAS, Cobalt Strike, Empire etc.
  • Strong sense of ownership, urgency and drive.
  • Strong ability to lead cross-team initiatives and communicate proposals and ideas concisely.

Nice to have attributes…

  • Experience securing multi-tenant enterprise SaaS products.
  • Knowledge of common compliance frameworks a plus e.g. SOC, SOX, PCI and ISO standards.
  • Security Certifications e.g. CISSP, CISM, CEH, AWS Certified Solutions Architect, AWS Certified Speciality.
About FloQast    www.floqast.com

FloQast is a fast-growing, Los Angeles-based, growth-stage company redefining how a critical business process (financial close) is performed.  Our growth and success are fueled by a passion to define and dominate the close management software market. We are the first company of our kind to focus specifically on the mid-market. Our prospects have been hungry for a solution like FloQast and the response has made FloQast among the fastest growing FinTech companies with now more than 750 customers, including Lyft, Zoom, Twilio and the Golden State Warriors.

- We are fanatics about the success of our customers.  Check us out on G2 Crowd 

- We are equally fanatic about creating and maintaining a fabulous culture of support and success for all employees.  

- We are moving quickly and there is a huge upside opportunity in terms of career growth

- FloQast offers competitive compensation, stock options, full benefits, and a positive and supportive work environment   

- Named among Best Places to Work by LA Business Journal in 2017, 2018 and 2019

- Ranked #10 on The SaaS 1000  

FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.
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UI Specialist
DIGARC  
javascript html css ui saas docker Feb 06

Summary

This Engineer will be a valuable member of the UI/UX team responsible for designing, developing and supporting several of our web-based SaaS offerings. This person should be familiar with at least one mockup/wireframing tool, and will have working knowledge of responsive design and WCAG 2+ standards. This person will be highly proficient in HTML 5, CSS, Sass, and Javascript for enterprise application development. This person will have experience working in a scrum team. This person will need to be self-motivated and possess strong communication and coordination skills between UX, Product, Engineering, and QA.


Essential Duties and Responsibilities:

UI/UX:

  • Use established application conventions to execute design mockups for applications that are WCAG compliant and responsive.

Engineering:

  • Complete sprint stories, fix bugs, and code new features:
    • Assist in refining backlog work and defining acceptance criteria
    • Accurately estimate time required for a story
    • Participate in sprint work with html structure, design and styling
    • Support work with code reviews, unit/integration tests and by contributing documentation
  • Install and maintain personal docker environment
  • Uphold Digarc’s development process

Communication:

  • Engage other team members about design, code, process and challenges within the Agile framework
  • Communicate problems and solutions directly and effectively to leadership

Competencies:

  • Ability to design and develop responsive interfaces given wireframes and mockups
  • Ability to analyze, design, read, write, and explain HTML 5, LESS/SASS, CSS, and Javascript
  • Ability to use Git effectively
  • Strong communication and problem-solving skills
  • Self-starter
  • Adept at working independently and efficiently on several projects in the same timeframe
  • Proven ability to work collaboratively with others
  • Tenacity in troubleshooting (client issues, performance, data integrity)
  • Aptitude for constantly learning new technologies, highly desired

Education and Experience:

  • Bachelor Degree in Computer Science, Web Design, Graphic Arts, or equivalent experience
  • 4+ years of experience designing large, complex web-based applications
    • 4+ years experience writing HTML and CSS
    • 1+ year experience with Javascript front end development
  • Experience with Agile process, especially Scrum

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Travel outside of the office is minimal but can happen on occasion.  Typical professional office working conditions.

** U.S. Citizenship or ability to work in the United States without sponsorship (currently and in the future) **

All Digarc employees are expected to display unquestionable integrity in every aspect of work and dealing with others.  Respect for diversity and inclusion of all individuals is imperative to our business success and required.

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Sr. Android Engineer
android java saas Feb 04
SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed, and supported.

Joining SocialChorus means joining a movement where every worker matters. This movement has taken root and is evident in our world class customer base reaching millions of their employees worldwide every day. Now we need your help to achieve our goal of connecting every worker. Ready to make a difference?

We are currently seeking a Sr. Android Engineer to help enhance and build our industry leading communications platform. You will be surrounded by some of the sharpest minds you can find in a supportive and collaborative environment as you tackle some of the most complex problems in Enterprise SaaS development. Ready for a challenge?

We are a distributed team. Yes, we have offices in several cities but we build solutions for distributed workforces so we model our workforce the same way. In this role you really can work where you want.

Responsibilities

  • Design and execute user-facing features on Android devices
  • Create and update application designs for application enhancements
  • Provide technical leadership, driving and performing best engineering practices
  • Produce high quality software that is unit tested, code reviewed, and inspected for continuous integration
  • Carefully evaluate the technical tradeoffs of every decision
  • Work with the Design team to hone in on the best UI and infrastructure practices
  • Participate in the full SDLC (Agile), including meetings, iterative development, estimations and design sessions

Qualifications

  • Strong coding abilities and experience with Java/Kotlin and Android SDK
  • 4+ years building apps in a production environment
  • Multiple apps deployed to the Play StorePersonal/Public projects available for review
  • Experience with Multi-Threading and memory management specific to mobile devices
  • Experience designing clean and maintainable APIs
  • Experience consuming web services and HTTP REST interaction with JSON
  • Solid understanding of the full mobile development life cycle
  • Experience working in an Agile development environment
Why SocialChorus?

Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome. 

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit. 

Come for the challenges, come for the people, and the unlimited PTO, health benefits, 401k plan, casual and friendly environment, and a leadership team who truly believes in your growth both professionally and personally will keep you here.
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DevOps Engineer
dot net chef ruby cs dsc devops Jan 28

Location: Remote (USA or Canada)

Who We Want: 

Do you have a passion for scripting and coding in Chef or Ruby?

Do you consider yourself a team player who enjoys working with other engineers?

Does the idea of creating innovative solutions for millions of people in healthcare excite you?

Read further!

Phreesia is looking for a DevOps Engineer to join our growing team!

At Phreesia, our DevOps Engineers play a critical role in partnering with Product Development, Data Center Operations, and QA teams to deliver our SaaS solutions to the world. This individual is responsible for developing build and release frameworks and tools to ensure that software is being correctly built, tested, packaged, and deployed through development, test, and production environments. 

What You'll Do:

  • Work with other Development teams to provide a framework for building, testing and packaging their code in a consistent, reusable way 
  • Create and support automated processes for deploying and configuring applications in multiple environments using Chef, Atlassian Bamboo, Octopus Deploy and similar tools 
  • Create and support applications and APIs to provide insight into application state and integrations with other systems 
  • Build and maintain frameworks to allow other internal teams to deploy and provision new resources 
  • Work with Team Architects to troubleshoot problems in both the build and deployment process and deployed systems 
  • Participate in release/milestone planning and scheduling as part of an Agile development team 
  • Learn the US Healthcare system and how customers use our products 
  • Deploy .NET based service-oriented web applications into production to a fast-paced deployment schedule 

What You'll Need:

  • BS in Computer Science, Computer Engineering or Mathematics 
  • Overall 5-10 years of experience with at least 3 years experience as a software developer 
  • Experience designing and implementing tasks in Continuous Integration systems (Bamboo, Cruisecontrol.net, Jenkins, etc.) 
  • Experience designing and implementing workflows with Artifact Management systems (Proget, Artifactory, etc) 
  • Experience with supporting application deployments to AWS 
  • Experience with infrastructure management tools (Terraform, VMware, etc) 
  • Windows Server and IIS setup and troubleshooting experience 
  • Experience with PowerShell and DSC
  • Git repository management experience 
  • Development experience with Ruby and Chef 
  • Experience with Windows and Linux administration 

Who We Are:  

At Phreesia, we’re committed to helping healthcare organizations succeed in a fast-changing landscape—and we need smart, passionate people to help us do it. Our innovative SaaS platform offers our clients a suite of applications to manage the intake process, giving them the tools to engage patients, improve efficiency, optimize staffing and enhance clinical care. Our solutions are in all 50 states, and we check in 70 million patients a year!  

Basically, what you are doing here matters and hard work does not go unnoticed. Not only does Phreesia care about our clients we also care about our employees. We are proud to say that we have grown 40% each year and consistently continue to do so. If you crave working with driven and engaged colleagues, a structured sales process, consistent recognition, defined career path, and enjoy working in revamped new areas, this may be the right opportunity for you.  

Benefits and Perks: 

  • Variety of health plan options, dental/ vision coverage, and short/long-term and life insurance plans 
  • 401(k) savings plan 
  • Flexible working hours 
  • Unlimited vacation 
  • Unlimited snacks and drinks in our offices 
  • Mobile phone stipends, monthly subway pass reimbursement and Internet reimbursement 
  • 100% paid maternity leave to our U.S. employees, as well as a generous maternity benefit to our employees in Canada. 
  • Tuition and certification reimbursement, as well as other professional development opportunities 

We strive to provide a diverse and inclusive environment and are an equal opportunity employer.

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This Year

Partner Solutions Engineer
Auth0  
java javascript html saas cloud frontend Jan 27
Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

Auth0 continues to grow and so does the volume and complexity of the needs of our prospective customers. Security and identity management are now core concerns of every business. As a result we are continuing to build a dedicated pre-sales engineering team that requires Partner focused Solutions Engineers working alongside Auth0 Partner Managers.
The Partner Solutions Engineer is responsible for the pre-sales enablement of partners and supporting the growth of the Auth0 Partner program. This role is responsible for managing technical partner activities working closely with Auth0 Partner Managers, developing technical business plans for partnerships including identifying, testing, and bringing to market solution offerings based on Auth0.  Content creation and sharing information with partners in the field is a key component of this role.

Responsibilities

  • Deliver interactive presentations and product demos to all levels of partner organizations - from practitioner to C-level.
  • Lead technical sessions with prospective partners in order to understand their business and position where Auth0 adds differentiating business and technical value for their clients.
  • Engage with various partner personas including software engineering, operations, and business stakeholders.
  • Whiteboard Auth0 solutions with partners for their customer architectures.
  • Maintain a deep technical understanding of the Auth0 product line and the underlying technologies and protocols.
  • Maintain a broad-level of knowledge of industry trends (e.g.,  self study, research, online courses), partner and channel trends, and how Auth0 can deliver value.
  • Support marketing events and partner events evangelizing Auth0 as a presenter, attendee, or technical booth staff.
  • Help develop partner collateral in cooperation with Sales, Marketing, and Product Management.
  • Create and contribute pre-sales enablement material and execute training sessions as needed to assigned partners.
  • Develop and deliver partner demos for various use casesDistill and communicate customer and partner needs and submit feedback to Product Management, Marketing and Sales.
  • Complete technical solution sections of partner related RFI/RFPs.
  • Track activities in SFDCWork from home with up to 50% travel to partners/prospects site as needed

Required

  • Experience with VARs, SIs, GSIs, VADs, and Cloud Provider partners.A love for our primary customer profile: the software developer and architect.
  • 5+ years of technical sales, preferably with broad experience and responsibilities.
  • An ability to quickly communicate complex ideas around a technical topic, utilizing various mediums (whiteboard, diagrams, video conference calls, etc.)
  • Strong presentation skills and confident engaging with experienced and highly skilled audiences.
  • Expert in building partner relationships, listening and managing time.
  • Must be a self-starter, with both the ability to work independently and in a team.

Desired

  • A strong technical background in Information Technology Security.
  • Experience with SaaS and Cloud platforms (AWS, Azure).
  • Experience with JavaScript and at least one backend stack (eg. node, java, .NET).
  • Experience with a popular frontend stack (eg. react, angular).
  • Experience with at least one standard network security protocol (e.g., OAuth2, SAML, LDAP).
  • An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
  • Solid experience with HTTP, with both HTML apps as well as REST services. This includes the ability to use the dev tools in a browser to explain HTTP traffic and an HTTP client (such as curl or Postman) to interact with an HTTP service.
  • Understanding of SaaS business models ideally with working experience on SaaS platforms.
  • Knowledge around the Auth0 platform and competitor product offerings would be an advantage.
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

Join us on this journey to make developers more productive while making the internet safer!

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Senior Software Architect
cloud sql-server azure-sql-database aws senior javascript Jan 27

The ECi Software Solutions family of companies provides business and e-commerce solutions, offering on-premise and cloud-based technologies. For 30+ years, ECi companies have served the manufacturing, office supplies, service technology, contract office furniture, lumber and building materials, hardware and jan/san sectors. We are industry experts supporting the entrepreneurial spirit and profitable growth of small and medium size enterprises. At ECi, our passion is to make your business stronger than it was the day before. We want you to be able to say “I win” every day!

To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered.

ECi Software Solutions is seeking a Senior Software Architect to develop leading edge Multi-tenant SaaS Software Solutions for small to medium size manufacturers and related businesses.  It is an exciting time at ECI! We are making substantial investments to drive innovation and integration on our global software platforms.  The Sr Software Architect will be a member of our software development team working in an Agile environment and interacting at a detailed level with multiple development teams.  The position reports to the Vice President of Research & Development.  Our web-native applications are being constructed utilizing Single Page Applications, Micro Services, Serverless Computing, Microsoft SQL Server, PostgreSQL and Public Cloud Technologies. The Sr Software Architect will be responsible for architecting, designing, communicating and overseeing our full software development stack for ECI’s mission critical customer facing software solutions.

Your skills and experience will include:

  • Defining and evangelizing software architecture for multitenant SaaS responsive web apps
  • Delivering production-scale cloud native software application solutions
  • Being both player and coach of a small team of architects responsible for entire software stack
  • Previous expert level of experience as a full stack software developer
  • Ensuring adherence to architectural principles and mentoring a global team of software developers
  • Securing applications using security best practices, federated login and penetration testing
  • Developing a strategy for incrementally re-architecting legacy software into native cloud applications
  • Researching and communicating possibilities of leveraging public cloud technologies
  • Working as an integral resource to multiple agile software scrum teams
  • Performing code reviews, design reviews and participate in the development of prototypes
  • Translating business requirements into profitable scalable and supportable architectures
  • Documenting workflows, tools, or complex areas of software applications.
  • Being able to communicate effectively with stakeholders and employees at all levels of the organization (executives, product managers, software engineers, QA, IT).

Required technical skills:

  • Back-end and Front-end software architectures, frameworks, and methodologies
  • Cloud computing and cloud-native architectures
  • In-depth knowledge of architecture and software design patterns
  • Continuous integration/continuous deployment
  • Unit test, performance and penetration testing
  • Agile software development lifecycle
  • Micro services
  • Java script frameworks
  • Multi-threading
  • Caching
  • Queueing
  • Searching (re. Elastic
  • Restful APIs
  • Federated and single sign-on
  • Performance tuning and troubleshooting
  • Secure coding, OWASP Top Ten
  • Web application servers
  • Single page applications
  • Responsive design
  • Relational and NoSQL databases
  • Creative thinking and amazing problem-solving skills
  • Ability to build consensus among the team for architectural vision and direction

Our Languages:

               C#

               Angular

               TypeScript

               JavaScript ES6

               PowerShell

               YAML

               Terraform

               SQL


Our Development Stack:

               .Net Core

               ADFS / SAML 2.0             

               Azure DevOps

               SSIS / SSRS

               AWS

                              - Lambda                            - CloudWatch        

                              - Step Functions                - S3                          

                              - SQS                                   - DynamoDB          

                              - RDS (Postgres)                - Cognito

                              - API Gateway                   - SNS

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Account Executive
FloQast  
executive saas finance Jan 24
The Account Executive (AE) will be joining a growing sales team to help our VC-backed technology startup obtain new clients for our SaaS Close Management Accounting solution. We are looking for motivated individuals who are determined to succeed and are driven by team wins and individual commissions. Our solution is targeted at those responsible for the finance and accounting functions within organizations of all types and sizes.  We call on folks with titles such as Chief Financial Officer (CFO), Controller, Corporate Controller, VP -Finance, Accounting Manager, Accounting Supervisor, Senior Accountant, etc.

FloQast uses a 2-tier sales process which is conducted predominantly via phone, email and web conferencing. Marketing and a Business Development Team (BDR) generate leads, which are passed to the AE team to diagnose needs, conduct product demos, negotiate pricing and close new business.

*This role will be a mix of Inside Sales/Field Sales and will be remote work based in Chicago, IL.*

Responsibilities Include:

  • Understand the competitive landscape, product value and customer needs so you can effectively position FloQast
  • Build relationships with key influencers and decision makers via outbound efforts (phone, email, and social media)
  • Maintain a robust new business pipeline through regular prospect follow-up and nurturing
  • Close new business deals
  • Perform product demos and follow up calls
  • Conduct pricing negotiations
  • Manage contract signature process
  • Meet or exceed revenue quota
  • Coordinate post-sale  launch call between customer and  FloQast implementation team
  • Document activities in sales force automation systems

Desired Qualities and Skills:

  • Minimum 2-5 years software sales experience, with track record of exceeding quota OR 3+ years of accounting/auditing experience
  • Comfortable in a high-velocity sales environment
  • Ability and willingness for occasional travel within Chicago and to our LA headquarters
  • Competitive, ambitious and driven, with a self-starter attitude 
  • Team player with a collaborative orientation
  • Organized and detail-oriented
  • Excellent verbal and written communications skills
  • Proficient with sales tools – e.g. Salesforce.com, Outreach.io, Zoom, join.me, etc.
About FloQast    www.floqast.com

FloQast is a fast-growing, Los Angeles-based, growth-stage company redefining how a critical business process (financial close) is performed.  Our growth and success are fueled by a passion to define and dominate the close management software market. We are the first company of our kind to focus specifically on the mid-market. Our prospects have been hungry for a solution like FloQast and the response has made FloQast among the fastest growing FinTech companies with now more than 750 customers, including Lyft, Zoom, Twilio and the Golden State Warriors.

- We are fanatics about the success of our customers.  Check us out on G2 Crowd 

- We are equally fanatic about creating and maintaining a fabulous culture of support and success for all employees.  

- We are moving quickly and there is a huge upside opportunity in terms of career growth

- FloQast offers competitive compensation, stock options, full benefits, and a positive and supportive work environment   

- Named among Best Places to Work by LA Business Journal in 2017, 2018 and 2019

- Ranked #10 on The SaaS 1000  

FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.
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Sr. DevOps Engineer
dot net asp.net-web-api sql teamcity google-cloud-platform saas Jan 24

Titan School Solutions is an EdTech startup that is on the fast track for growth and changing the face of school nutrition. Our SaaS platform is recognized in the space for bringing state-of-the art efficiencies and real-time transparency into schools, all while remaining focused on the bigger outcome - helping K-12 students. Titan’s founders are school information technology veterans who have not only created a scalable and affordable solution but have also brought value into schools by delivering real results.  

As we continue to sky rocket within this industry, we need a hands-on Sr. DevOps Engineer that can work collaboratively with our team in order to deploy and operate our highly impacted systems. We’re looking for someone who can overcome the challenges that come with a startup, do more with less, face a problem head on, automate and streamline our operations…and do it all while consistently resolving issues in our dev, test and production environments. 

If you are a highly energetic self-starter with the ability to work independently in a remote environment, achieve results, focus on the details, and ultimately want to be part of transforming an institutional enterprise then…APPLY HERE! 

WHERE YOU WILL BE IN ONE YEAR: 

  • TRANSFORM AN INDUSTRY! - You will be involved in an industry that is unlike any other. You will monitor high traffic volumes on a consistent basis and work in a fast-paced field that will expand your horizons and put you far above your peers.
  • ACCELERATE YOUR CAREER!  - This is a transformational opportunity for someone who is looking to prove they can come into an organization on the ground level and fix its problems at the source. You will accelerate your career in half the time while having double the impact on our day to day operations. 

WHAT YOU'LL DO TO GET THERE:

  • Work as part of a small technical team to build and manage a resilient and secure infrastructure for the various application platforms.
  • Collaborate with development team to not just maintain, but also build and improve the underlying systems to be highly available, scalable and highly performant.
  • Scale infrastructure to meet rapidly increasing demand and improve automated deployments, monitoring, management and incident response.
  • Monitor site database stability/performance and troubleshoot issues.
  • Collaborate with a team to create and execute load and performance tests.
  • Proactively meet standards for information security and compliance.
  • Have an attitude to always improve by constantly researching new technologies and services(example: SQL Server on Linux, .NET auto scaling on GCP, etc.)

WHAT YOU’LL NEED TO SUCEED:

  • Google Cloud Platform will be the main focus of preferred experience, if you have strong experience in AWS or Azure that will give you a great foundation to build upon.
  • Experience with Kubernetes, New Relic, Hangfire administration, Redis preferred
  • Strong experience in Linux  and knowledge of automated builds and deployments such as TeamCity, Octopus Deploy, VSTS, etc.
  • Strong experience managing, monitoring, profiling and scaling Microsoft servers(SQL Server, Windows Server, IIS).
  • Strong knowledge and understanding of SaaS network architecture, security and troubleshooting techniques.
  • Experience creating and maintaining backup strategies as well as managing PCI compliant production environments.
  • Release automation, system administration, system configuration, and system debugging experience
  • Experience implementing and maintaining monitoring and alert systems.
  • Ability to operate in an agile, entrepreneurial start-up environment.

 WHAT WE OFFER: Titan offers all of the opportunity that comes with a startup but without the risk. It is backed by Cie, a startup accelerator, and Wavemaker Partners, a venture capital firm.  This position is available for remote employment in the United States and does require the team member to be on call.

  • Competitive salary: Based on experience and performance.
  • Health/Benefits: Medical, Dental, & Visual. 95% paid by employer!
  • Unlimited PTO: We believe in work/life balance to reward our rock stars for delivering great results. 
  • The Right Gear: All the bells and whistles you need to drive results.
  • 401k Matching: We offer a generous 401k plan and we match 100% up to 5%.
  • Ownership: You’ll be a crucial member of the initial build-out team, offering unlimited opportunity for growth and professional development.
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Brand Manager
Pleo  
manager saas Jan 21
Our brand is evolving. 

In the Hollywood version of the Pleo story, we’re in the middle of our makeover montage. 
Exciting – but now we need someone to make sure we don’t trip up coming down the stairs. 

We want to find a Brand Manager who can help the world to see Pleo with fresh eyes.

Someone who can shepherd varied creative projects from start to finish, assigning deadlines, people, and budget to ensure the best results.

Those projects are going to cover a broad spectrum: TV adverts, billboard campaigns, video projects, sales collateral, event stands and beyond.

Across all of those, we need a brand steward who’s consistent, with project management discipline that inspires.
At the start of projects, you’ll have ideas that could take our brand to the next level. And when it looks like we’ve hit a dead-end, your ideas will spark projects back to life.

You’ll be an enthusiast for those final, teeny-tiny tweaks that take a piece of storytelling or design from really good to downright exceptional. You are a gifted communicator, able to effectively explain creative choices to stakeholders who might not know their lower thirds from their drop shadows.

And sure, we also need somebody with the confidence and vision to say… “It’s just not quite right. Maybe we can try something else?”

Pleo offers businesses a smarter way to spend money, taking away the stress of traditional expenses management and employees paying out-of-pocket. 

With Pleo, people are empowered.

We’ve got offices across Europe and a workforce of 200+, drawn from over 42 nationalities.

Now we need someone – based in our Berlin office – to help take our brand to the same level as our ambition.

Things you will be doing

  • Driving brand projects, from handling the initial request and allocating resources to delivering the final iteration 
  • Planning and managing those campaigns, leading communication amongst the team and identifying roadblocks, milestones and stakeholders
  • Joining our committed in-house creative team (we call it our Brand Studio), you’ll also work closely with freelancers and agencies to set project terms and deliverables
  • Hosting brand sprints and workshops
  • Implementing brand guidelines and standards across all platforms and monitoring output to ensure consistency 
  • Offering brand-led feedback throughout the development of projects, whether that’s developing a designer’s earliest idea or finessing a video tagline against a tight deadline
  • Managing relationships with stakeholders outside of the brand studio team, from other Pleo departments to agencies and contractors

Who you are

  • Someone with solid experience as a brand, campaign or project manager, working on either the client or agency side
  • Can preach the merits of brand consistency with enthusiasm and energy
  • Maybe you don’t have aspirations to manage people but you love managing things: projects, assets, meetings
  • Available to work primarily from our Copenhagen office
  • Good working knowledge of industry standardised SaaS and tooling (we’d love to hear what systems you use to do your best work)
  • Experience in setting budget targets and allocating funds
  • A passion for working with multiple stakeholders, both internal and external
  • Skilled with offline media buying 
  • It’s a bonus if you’ve got localisation-specific project management experience

Your colleagues say that you

  • Are just as excited at the start of a big project as you are at the end
  • Never shy away from giving honest feedback – but in a way that encourages people
  • Are the coolest head in the room (when everyone else is overloaded)

Show me the benefits

  • Get your own Pleo card, which means full autonomy and no out-of-pocket spending
  • Flexible work – and we really meant that. Work from where you want, when you want, for whatever reason you want. We trust you
  • Expected regular business trips across our five office locations
  • Continual learning and development opportunities
  • Twice a year, our entire company gets together at a team camp. We’ve just been to Northern Ireland, we’d love to see you at the next one!

And here are some other nice things that we offer

  • 25 days of annual holidays, on top of the standardised festive and bank-related ones, of course
  • Catered lunch in Berlin and subsidised lunches in our other offices
  • Loads of weird and wonderful niche communities to join in the company 
  • Wild enthusiasm and encouragement from us if you want to host MeetUps, events, etc - we'll help (venue, food etc)
  • Work-life balance is everything – work from home or remotely in a way that puts you first
  • Health and travel insurance 
Working at Pleo means you're working on something very exciting: the future of work.

Through fintech, we've seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending.

And being HQ'd out of Copenhagen means we're inspired by sensible things like a good work-life balance.
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Software Engineer & Architect
cs dot net sql nosql serverless machine learning Jan 20

Looking for a New Challenge?

Want to work for a Growing Business?

Do you have the Experience and Knowledge we are looking for?

Your Role and Responsibilities:

  • Manage deadlines that are set by Chief Technology Officer.
  • Monitoring of systems and alerts to identify significant trends and issues
  • Bring new ideas and best practice on the design, architectural and software development of the service.
  • Inspire, mentor and encourage colleagues to apply intelligently customised industry best practice.
  • Reviews designs, and software written by other developers for quality, best practice and architectural integrity.
  • Play a large part in the Continuous Integration Environment
  • Plan & build architecture to cater for growth
  • Help develop the team to refactor legacy code in more modern patterns
  • Participate in Scrum meetings and lab calls
  • Ability to write clear and concise system architectural documentation and summary diagrams
  • Develop, communicate and maintain a road map of the architectural developments
  • Monitor and review product and technology developments in the industry and present new ideas to BigChange
  • Liaise and communicate to other departments such as Product Development, Testing and Customer-Specific software development teams to add value to their roles.
  • Comply with company policies & processes, particularly for quality, data protection, information security & secure systems engineering (supporting the introduction of ISO27001)
  • Provide top class service to our customers
  • Provide training support to other members of the company and be a brand ambassador to BigChange.

Competencies:

  • 10 years + experience in a similar environment (Essential)
  • Experience as a software developer (Essential)
  • Knowledge and experience of C# & .Net (Essential)
  • Knowledge and experience of SQL and NoSql technology (Essential)
  • Knowledge and experience in Machine Learning (Desirable)
  • Knowledge and experience in Serverless (Essential)
  • Experience in SaaS development (Essential)

Your Skills and Interests:

  • Technically strong, with recent hands-on experience in one of their core areas of technical delivery
  • An ability to advise senior stakeholders, work comfortably without definition and apply a progressive technical approach to any problem
  • You’ll show a good understanding of how to put together software
  • You’ll be an inquisitive technologist and naturally encourage others to be alike.
  • You’ll convey a sense of credibility and trust within the team and BigChange
  • You will have exceptional people skills and ability to objection handling where required
  • Ability to work individually as well as a team with a adaptable and flexible approach to work
  • You will have hands-on experience in System Software Development
  • Ability to communicate at all levels both written and verbally
  • You will have an organised and proactive approach to work

Your Rewards:

  • Upto £80,000 p/a - depending on experience
  • Expenses paid for all overnight stays, subsistence and mileage whilst on business.
  • Over 25 days holidays, plus bank holidays, plus ‘BigChange Birthday’.
  • Pension plan (NEST 3% employer, 3% employee)
  • Gym membership assistance £20 gross pay monthly (for 12 months).
  • Annual eye test reimbursement
  • Free massage in the office
  • “Motivational Mondays” – inspiring talks monthly from extraordinary people.
  • Local fruit delivered weekly to the office.
  • Being part of a supportive team with the ability to learn new skills and grow within the company.
  • Experience cutting edge technology and be part of a company that is shaping the future.

Location of work: Office or home-based

Reporting to: Chief Technology Officer

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Full Stack Web Developer
SOCi  
lamp php javascript mysql full stack saas Jan 17

About SOCi

SOCi is the leading enterprise solution for social content discovery and social media marketing. Our next-generation, all-in-one social media SaaS platform utilizes a proprietary scoring algorithm to discover, evaluate, and rank social content, changing how enterprises, franchises, and affiliates market on social media to their target audiences. SOCi has a growing team of passionate, innovative, and fun people in both our San Diego, CA and Austin, TX offices.

*This position is open to fully remote candidates

*All candidates must be fluent in English to be considered for the role

*All Developers work standard PST hours of operation

The job

  • We work collaboratively in groups of 3-4 (mobs) where you group program with other great engineers and product people, each representing different viewpoints and bringing different skills to the table.
  • Iterating and shipping daily in small increments, you're able to progress fast and have a sense of achievement every day going home.
  • Sometimes you'll need to complete other tasks and duties as needed.

You

  • Love writing elegant code.
  • Have a solid foundation of core programming skills in MySQL, PHP and JavaScript
  • Have a strong sense of visual aesthetics on web and ability to make it reality with cutting-edge CSS.
  • Shiver in horror at the thought of copy-pasting coding.
  • Have experience working in social media space (a plus).
  • Get nightmares from badly formatted code.
  • Understand that usability and attention to visual details matters just as much as good performance and clean architecture.
  • You are equally comfortable discussing database architecture as you are in debating animations and shadows in the UI all the while keeping the user story in mind to ensure you're solving the right problem.
  • Have experience working with enterprise-grade SaaS products (a plus).

What's SOCi's culture like?

Our primary driver is professional growth and learning, coupled with a desire to help our customer succeed. We focus heavily on individual mentorship and guidance, peer feedback and are always pushing ourselves and each other to the next level. We're huge on collaboration - mobing/swarming to solve problems either as individual engineering teams, or even Product/Engineering/Design leaders mobing to work out the best new product approach. We focus on moving fast, learning fast, and not looking back.

SOCi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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Senior Back End DevOps Engineer
aws security kubernetes shell python devops Jan 16

As more companies adopt public cloud infrastructure and the increase sophistication and harm caused by cyber attacks, the ability to safeguard companies from these threats have never been more urgent.  

Lacework’s novel approach to security fundamentally converts cyber security into a big data problem.  They are a startup based in Silicon Valley that applies large scale data mining and machine learning to public cloud security.  Within a cloud environment (AWS, GCP, Azure), their technology captures all communication between processes/users/external machines and uses advanced data analytics and machine learning techniques to detect anomalies that indicate potential security threats and vulnerabilities. The company is led by an experienced team who have built large scale systems at Google, Paraccel (Amazon Redshift), Pure Storage, Oracle, and Juniper networks.  Lacework is well funded by a tier one VC firm and is based in San Jose, CA.

They are looking for a Senior DevOps engineer with strong AWS and Kubernetes experience who is excited about building an industry leading, next generation Cloud Security System.

You will be a part of the team that architects, designs, and implements highly scalable distributed systems that provide availability, scalability and performance guarantees. This is a unique and rare opportunity to get in on the ground floor and help shape their technologies, products and business.

Roles/Responsibilities

  • Assist in managing Technical Operations, Site Reliability, production operations and engineering environments 
  • Run production operations for their SaaS product
    • Manage the monitoring System
    • Debugging live production issues
    • Manage Software release roll-out
  • Use your engineering skills to promote platform scalability, reliability, manageability  and cost efficiency
  • Work with the engineering and QA teams to provide your valuable feedback about how to improve the product
  • Participate in on-call rotations (but there is really not a lot of work since you will automate everything!)

Requirements:

  • 4+ years of relevant experience (Technical Operation, SRE, System Administration)
  • AWS experience 
  • Experienced Scripting skills Shell and / or Python 
  • Eager to learn new technologies
  • Ability to define and follow procedures
  • Great communication skills
  • Computer Science degree 
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Senior Sales and Marketing Recruiter
senior saas finance Jan 16
Sonatype is looking for a proven Sales and/or Marketing Recruiter to join our Go-To-Market Recruiting Team here in McLean, VA (Tyson’s Corner). This person will be responsible for managing and driving the full cycle recruitment process for a variety of sales and marketing positions including but not limited to Account Development Reps (ADR), Inside Sales Reps (ISR), Sales Engineers (SE), Regional Sales Director (RSD), Product Marketing Managers (PM), Field Marketing Reps, and other sales and marketing positions.  The Recruiter will participate in a fast-paced, collaborative team environment and play a vital role in our candidate centric and service-oriented culture. We are focused on an effective, personalized, and quality-driven approach pertaining to both candidates and our internal hiring managers. Our team has a reputation of providing exceptional candidate care (our Glassdoor ranking is evidence of this), while growing the organization and we are looking for someone to uphold those values.

Responsibilities:

  • Own a full-cycle recruiting process with a focus on sales and marketing positions
  • Work with hiring team members to develop, implement, and execute new sales and marketing recruitment process
  • Partner closely with internal and external customers to understand, anticipate and influence their hiring needs and goals
  • Build and maintain a network of potential candidates through proactive passive and active sourcing, and ongoing relationship management
  • Participate in special projects/recruiting initiatives, including on/off-site recruiting events as needed
  • Support social media marketing to help build talent pipelines
  • Send and administer candidates assessments used in interviewing process 
  • Participate in sales and marketing team meetings as needed to stay up to date on the department needs
  • Act as a brand ambassador, promoting Sonatype’s culture and value proposition

Requirements:

  • 5+ years of Sales recruiting experience, preferably in a SaaS or Technology industry (in house or agency)
  • Hands on experience sourcing as well as headhunting for candidates
  • Prior use of LinkedIn Recruiter and other recruitment tools
  • Proven track record of hiring various customer interfacing and revenue generating skill positions from entry to senior level
  • Ability to work in a fast paced recruiting environment
  • Experience partnering with managers, interviewers, and team members throughout the hiring process
  • Experience managing and prioritizing multiple searches, projects, and relationships
  • Commitment to creating an excellent candidate and internal customer experience
  • Possess strong analytical skills with ability to create, measure, and scale the right workflow between candidates, hiring managers, and the recruiting team

Nice to have skills:

  • Recruiting/supporting geographically dispersed teams
  • Recruiting/supporting hiring needs internationally, a big plus if you’ve worked in the United Kingdom, Canada, Singapore, and/or Australia 
  • Recruiting positions in marketing, finance, or human resources 
  • Work within a remote team structure

What we offer:

  • The opportunity to be part of an incredible, high-growth company, working on a team of experienced colleagues
  • Competitive salary packageMedical/Dental/Vision benefits
  • Business casual dress
  • Flexible work schedules that ensure time for you to be you 
  • Work from home Monday and Friday
  • 2019 Best Places to Work Washington Post and Washingtonian
  • 2019 Wealthfront Top Career Launch Company
  • EY Entrepreneur of the Year 2019
  • Fast Company Top 50 Companies for Innovators
  • Glassdoor ranking of 4.9, come see why we've won all of these awards
We are 300 employees from diverse backgrounds, that hail from 50 countries, and speak 15 languages. But, we all share one thing in common: we’re passionate about accelerating software innovation. Our vision is to put Nexus products at the center of every open source decision made by modern engineering organizations.  We’re one of the fastest growing tech companies in America and have been named both a Deloitte Fast 500 and Inc. 5000 company three years in a row. We’re backed by world class investors including TPG, Goldman Sachs, Accel Partners, and HWVP.  Learn more at www.sonatype.com.
 
Sonatype is proud to be an equal opportunity workplace and an affirmative action employer that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know
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Enterprise Customer Success Manager
manager saas cloud Jan 16
About Intricately
Intricately is the only product of its kind that captures global cloud usage, spend, and engagement by collecting real-time data from across the public Internet. Companies across the cloud and infrastructure ecosystem rely on Intricately's market insight to get visibility into a rapidly expanding market, map and plan territories, and much more.

Customer Success at Intricately
There's a misconception that Customer Success is the team responsible for managing accounts, we don't agree. At Intricately, we are focused on helping our customers succeed, this means Customer Success is involved in everything from instrumenting how product reports on usage to driving the implementation of specific features that deliver customer wins. To us, Customer Success is not just a function, but an ongoing constant question we're asking ourselves- how can we help our customers to succeed even more?

Responsibilities

  • Own the ultimate success of our customers, ensuring they realize the full value of the Intricately platform.
  • Develop and deliver a roadmap to success, advising customers on reaching business goals.
  • Drive product adoption and ongoing usage of Intricately, while delivering customer happiness.
  • Engage with business leaders to thoughtfully help them identify opportunities to expand our footprint.
  • Identify growth opportunities for expansion of the Intricately product offering.
  • Become an expert on the Intricately platform, while keeping up with industry trends in cloud infrastructure and sales intelligence.

Requirements

  • 3+ years in a CSM Role or technical customer-facing role such as a sales engineer.
  • Experienced with the technical language of cloud infrastructure.
  • Preferably certified as a Project Manager, or experienced in project management.
  • Previously worked for a B2B SaaS software or Cloud Infrastructure business.
  • Understand the value of white-glove customer experience.
  • You have an aptitude for digesting and effectively communicating technical concepts across audiences of varying technical abilities.
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Software Engineer
ruby-on-rails postgresql node-js go google-bigquery saas Jan 16

We are:

Shogun (YC W18): a page builder platform for eCommerce stores. We're one of the most popular apps on Shopify and BigCommerce. Our fully remote team of 50 is located all around the world.

We need:

A full stack rails engineer with an interest in the business side of things. You'll work closely with our growth team to move growth initiatives forwards.

Responsibilities

  • Work on special projects to drive growth at Shogun
  • Build out and maintain internal software (admin, affiliate tracking system, etc.)
  • Build out new platform and partner software integrations
  • Build out integrations between software services we use for business operations (CRM systems, campaign management software, etc.)
  • Build out and maintain our APIs for our technology partner program
  • Write queries and work with analytics tools to understand the business

You must:

  • Know or be interested in knowing what drives a startup SaaS business (MRR, LTV, Churn, CAC, ARPU, Conversion Rate, Acquisition Funnels, etc.)
  • Know rails like the back of your hand
  • Enjoy scaling challenges as we're growing fast
  • Have a super high standard of quality
  • Be comfortable looking at data
  • Have at least a few years of experience with tech companies
  • Have built some cool things we can check out
  • Have a few references we can say hi to

Technologies we use:

  • rails
  • go
  • nodejs
  • postgres
  • mongodb
  • BigQuery
  • heroku

We offer:

  • Solid pay
  • Trips to international offsites
  • Health Benefits (US)
  • And more.
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Architect / Software Architect
react-js saas design ruby-on-rails sql mongodb Jan 15

OutMatch does not sponsor employees at this time so we can only work with candidates who are US Citizens or hold a US Green Card.

Enterprise Software Architect

As an Enterprise Software Architect with OutMatch, you are responsible for ensuring that the SaaS applications used to deliver services to our clients are architected appropriately and meet our quality standards. You will be helping autonomous squads define their domain models, architect their solutions, and ensure that their code is both performant and secure.  You’ll have the opportunity to be part of a world-class architecture team which is chartered with evolving our enterprise architecture, evaluating new technologies and patterns, and supporting our deployment and delivery pipeline.

 What You’ll Do:

  • Collaborate with the tech leads on several autonomous squads to ensure that their web-based and Mobile web-based SaaS applications solution is architected appropriately
  • Participate in the establishment of architecture and design patterns and best practices as part of the OutMatch software architecture team
  • Mentor tech leads and other developers in establishing and applying best-in-class practices for domain-driven design, coding, continuous integration, and code deployments through design sessions, code reviews, knowledge shares, and technical oversight
  • Be a senior resource for the Ruby-based components of the OutMatch Platform
  • Evaluate third party software and new technologies for adoption into the Outmatch Platform
  • Engage with the entire IT organization in the continuous improvement of DevOps tools and processes
  • Solve complex technical problems and design state-of-the-art solutions to address those problems
  • Have the opportunity to learn other technology stacks

… and most importantly, you will immerse into a culture of collaboration, contribution, and fun!

What You’ll Need:

  • 2-3+ years’ experience architecting and designing web-based and service-oriented applications (REST)
  • 4+ years of professional experience coding with Ruby-on-Rails
  • 4+ years of professional experience coding with a pure object-oriented language such as C++, C#, or Java
  • Strong understanding of SQL and non-SQL database design and concepts. Experience with MongoDB a plus
  • Strong understanding of the philosophy and purpose of MVVM front-end frameworks (React, Angular, Vue, etc.) and when and how to use them
  • Strong abstract & conceptual thinking skills
  • Strong understanding of object-oriented and object-centered design and programming
  • Experience with DevOps concepts and continuous integration tools including setting up builds and deployments to web and database servers
  • Solid understanding of database design, implementation and interaction from code
  • Excellent communication, troubleshooting and problem-solving skills
  • Familiarity with video recording and streaming a plus
  • Experience working with remote/offshore team members

What You'll Get:

  • A solid, experienced management team
  • A comprehensive training program that enables you to be successful, quickly
  • A clear path for career growth in our industry-leading organization
  • A world-class product with an elegant user interface that empowers our clients to positively impact their business results
  • A competitive base salary and great incentive program
  • Monthly connectivity allowance
  • A new, state-of-the-art office with free parking and fitness center
  • Discretionary paid time off. When you need it, take it
  • We pay 100% of our employee’s medical, dental and vision insurance
  • 401(k) with company match
  • Employee Stock Option Program

Apply today to join a dynamic team dedicated to matching people with purpose!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Systems Engineer - SaaS
Percona  
saas linux docker cloud redis Jan 15
Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

We’re looking for a full-time Systems Engineer with extensive SaaS experience to join our team and help continue building Percona Monitoring and Management(PMM).  While your core responsibility will be for the infrastructure that supports our SaaS component of the PMM platform, you will be a key resource that helps our platform team deliver a wave of new and exciting services to both the community and our subscribers.  You should be obsessed with uptime, security and systems performance; the mere thought of carrying out a repeated task manually should cause you to cringe. You will solve many of our most complex problems through a partnership with our Developers and Build Engineers and be committed to both educating and learning from your team. 

Location:  remote position, we are open to candidates globally, but the engineering team you will be working most closely with is predominantly located in the Central European time zone so you should be available to work within these time zones as required.   

In this role, you will:

  • Identify and uphold Systems Administration best practices around configuration management, security, monitoring, alerting, etc.
  • Develop scalable, high-volume, performant infrastructure focused on simplicity and resiliency
  • Be responsible for business continuity and HA
  • Help develop the architectural requirements and turn architectural requirements into tangible deployments 
  • Create playbooks to help others share the load of managing the infrastructure and responding to issues 
  • Create custom automation for repetitive tasks that can be incorporated into broader orchestration
  • Maintain a continuous line of communication with engineers and architects 
  • Identify, leverage, and successfully evangelize opportunities to improve engineering productivity and performance
  • Serve on-call rotations for 24x7 coverage of our application

What You Have Done

  • 4+ years as a System Engineer plus degree in relevant field
  • Strong Linux experience
  • Extensive experience with on-prem systems as well as public cloud (AWS, GCP, Azure) 
  • Experience designing, building, managing, and documenting complex SaaS infrastructure
  • Containerization with Docker and orchestration (Kubernetes, ECS, Openshift, etc.)
  • Experience with databases/data stores/caching (MySQL, Postgres, EBS, memcached, redis, etc.)
  • Deep knowledge security and encryption techniques for transmitting and storing sensitive data
  • Solid team player and experience working across multiple teams / cultures in a remote environment 
  • Ability to communicate in English (speak, read, write) at an intermediate level or better

Preferred Experience

  • Load balancing systems (ELB, HAproxy, Nginx, etc.)
  • Leveraging message bus systems (0MQ, e.g. RabbitMQ, SQS, etc.)
  • Configuration management (Puppet, Ansible, etc.)Open source development experience
  • Familiarity with Git
  • Experience with continuous deployment to cloud / virtualized environments (“DevOps”)
  • Fluent English communicator
Location:  Remote work from home but the engineering team you will be working most closely with is predominantly located in the Central European time zone.  

Remote work from home openings require consistent and strong internet access.

HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

Please review our Percona GDPR Privacy Policy.
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Senior Cloud Engineer
cloud aws docker jenkins automation senior Jan 15

Job Title: Senior Cloud Engineer 

Summary 

We are looking for a Senior Cloud Engineer to help us achieve and further our Continuous Integration/Continuous Delivery automation within our cloud platforms. We are heavily using AWS and have a very small Azure presence. The ultimate goal is to achieve and maintain automated build, deploy, and scale architectures with our new product development to deliver our solution as a basic SaaS to our customers. The Architecture is basic micro services utilizing: templates, load and application balancers, containers, persistent storage and data services. We will be move more into global regions with the HIPAA and GDPR requirements that those deployments entail. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Design, develop and deliver scalable and automated services architecture 
• Create software delivery pipelines for various enterprise customers and services 
• Enable resilience and high availability for numerous platforms, from bleeding-edge cloud applications to on-premise legacy environments 
• Ensure full-stack software solutions are architected and delivered using industry-leading DevOps best practices and technologies 
• Collaborate to define best practices and standards around DevOps and service resilience 
• Create solutions to generate metrics to facilitate a deep understanding of the service 
• Optimize and support our existing public cloud-based solutions and workloads 

The Ideal Candidate 
• Excellent interpersonal skills 
• Demonstrable knowledge of DevOps in an Enterprise setting, both on public cloud (AWS) and on-premise 
• Energetic team player who works well across boundaries and readily adapts to change and enjoys rapid development 
• Confident of your skills, abilities and willing to share with the rest of the team as well as mentor junior members 
• Demonstrable experience automating CI/CD platforms end to end. 
• Experience managing and deploying containers with Docker, Kubernetes or similar. 

Qualifications and Experience 
• 5+ years building full-stack software solutions, architected and delivered using industry-leading DevOps best practices and technologies 
• 2+ years of full-stack IT experience: *nix, Windows, hardware, network/firewall concepts, public cloud services, LDAP/Active Directory, DNS, automation tools (Puppet, Chef, Jenkins, Docker) 
• Hands-on experience with AWS (EC2, Lambda, S3, RDS, VPC, Route 53, CloudWatch, CloudTrail, ECS, and IAM) 
• Hands-on experience with Orchestration tools (Chef, Puppet, Jenkins, Docker, etc.) 
• Deep understanding of security best practices and standards around cloud computing and access management 
• Hands-on experience with most of the following: Python, Java, Go, C#, HTML, CSS, JavaScript, Node.js, shell scripting (Windows/*nix), Micro-services and RESTful web services 
• Experience with various database technologies (NoSQL, SQL) and data interchange formats (XML, JSON) 
• Bachelor's degree, preferably in Computer Science, Computer Engineering, or related quantitative field 
EEO Employer

US Candidates Only

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Cloud Engineer
cloud aws docker jenkins automation java Jan 15

We are looking for a Cloud Engineer to help us achieve and further our Continuous Integration/Continuous Delivery automation within our cloud platforms. We are heavily using AWS and have a very small Azure presence. The ultimate goal is to achieve and maintain automated build, deploy, and scale architectures with our new product development to deliver our solution as a basic SaaS to our customers. The Architecture is basic micro services utilizing: templates, load and application balancers, containers, persistent storage and data services. We will be move more into global regions with the HIPAA and GDPR requirements that those deployments entail. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Design, develop and deliver scalable and automated services architecture 
• Create software delivery pipelines for various enterprise customers and services 
• Enable resilience and high availability for numerous platforms, from bleeding-edge cloud applications to on-premise legacy environments 
• Ensure full-stack software solutions are architected and delivered using industry-leading DevOps best practices and technologies 
• Collaborate to define best practices and standards around DevOps and service resilience 
• Create solutions to generate metrics to facilitate a deep understanding of the service 
• Optimize and support our existing public cloud-based solutions and workloads 

The Ideal Candidate 
• Excellent interpersonal skills 
• Demonstrable knowledge of DevOps in an Enterprise setting, both on public cloud (AWS) and on-premise 
• Energetic team player who works well across boundaries and readily adapts to change and enjoys rapid development 
• Confident of your skills, abilities and willing to share with the rest of the team 
• Demonstrable experience automating CI/CD platforms end to end. 
• Experience managing and deploying containers with Docker, Kubernetes or similar. 

  

Qualifications and Experience 
• 2+ years building full-stack software solutions, architected and delivered using industry-leading DevOps best practices and technologies 
• 2+ years of full-stack IT experience: *nix, Windows, hardware, network/firewall concepts, public cloud services, LDAP/Active Directory, DNS, automation tools (Puppet, Chef, Jenkins, Docker) 
• Hands-on experience with AWS (EC2, Lambda, S3, RDS, VPC, Route 53, CloudWatch, CloudTrail, ECS, and IAM) 
• Hands-on experience with Orchestration tools (Terraform, Cloud Formation, Chef, Puppet, Jenkins, Docker, etc.) 
• Functional understanding of security best practices and standards around cloud computing and access management 
• Hands-on experience with most of the following: Python, Java, Go, C#, HTML, CSS, JavaScript, Node.js, shell scripting (Windows/*nix), Micro-services and RESTful web services 
• Experience with various database technologies (NoSQL, SQL) and data interchange formats (XML, JSON) 
• Bachelor's degree, preferably in Computer Science, Computer Engineering, or related quantitative field 
EEO Employer 

US Candidates Only

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Software Engineer
python-3.x flask microservices data science machine learning saas Jan 14

Carbon Relay is a world-class team of software engineers, data scientists and devops experts focused on harnessing the power of machine learning to help organizations achieve the most with their Kubernetes-based applications. With our innovative optimization platform, we help boost application performance while keeping costs down.

We’re looking for a Software Engineer to work on the next generation of K8s optimization products that bridge the gap between data science, engineering and DevOps. You’ll be working closely with our engineering and data science teams, helping bring products from R&D into production and making our products scale efficiently. 

Responsibilities

  • Design and implement features as part of SaaS-based microservices platform
  • Contribute to and enhance internal APIs and infrastructure
  • Work alongside our data science team to integrate machine learning into our products

Required qualifications

  • 1-3 years of software engineering experience
  • Experience with Python
  • Experience shipping and maintaining software products
  • Experience working with Git and GitHub

Preferred qualifications

  • Familiarity with Kubernetes and Containerization 
  • Experience with GCP/GKE
  • Experience developing SaaS applications / microservice architectures

Why join Carbon Relay:

  • Competitive salary
  • Health, dental, vision and life insurance
  • Unlimited vacation policy (and we do really take vacations)
  • Snacks, lunches and all the typical benefits you would expect from a well-funded, fun startup!

Overview

Responsibilities

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UI/UX Designer
Percona  
ux ui javascript html css saas Jan 13
Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
 
Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

We’re looking for a remote full-time UI/UX designer with deep experience designing web-based application interfaces to join our team and help continue building Percona Monitoring and Management (PMM).  PMM is a free and open-source platform for monitoring and managing the performance of SQL/NoSQL based databases and servers or cloud instances. 

If you can’t rest until our users are presented with a beautiful and easy to use interface that makes accomplishing complex tasks a breeze, this could be the right role for you.  You should be the one people turn to when they want to achieve an objective with the fewest possible steps without asking for help on how to use the tool. Working closely with both Marketing and Product, you should be capable of creating a vision for the application that is easily adhered to by our developers to ensure a consistently delightful experience using the products.  You should consider yourself a partner to product, marketing and development, and an advocate for the user and be willing to push all parties to continually refine both the design and flow of our applications.

Location:  Remote, however, bulk of team is in Central European Time so you should be able to significantly overlap your schedule

Your Experience

  • You have experience designing large, complex SaaS applications across web and mobile platforms
  • You are a wizard with modern design collaboration tools (Figma, Sketch, Balsamiq, etc)
  • You have created original graphics using tools such as Photoshop or Inkscape
  • You can build user interfaces for users of all technical competencies 
  • You can conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
  • You have created and validated usability of designs through prototypes and customer research
  • You are able to manage inventory of of design elements and generate style guides 
  • You are able to optimize existing interfaces in addition to creating new experiences
  • You have excellent written and verbal English
  • You have the ability to work closely with others but also independently
  • You are familiar with version control systems (Git)

Preferences

  • Bachelor’s degree or equivalent combination of education and experience
  • 4+ years of hands-on experience designing interfaces for web-based applications
  • Deep experience with HTML, CSS, Javascript and interactive design principles
  • Problem-solving aptitude
  • Ability to properly prioritize efforts based on business need/value/impact
  • Can work in a fast-paced remote environment
Remote work from home openings require consistent and strong internet access.

HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

Please review our Percona GDPR Privacy Policy.
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Technical Writer - Platform/Cloud
Percona  
cloud html saas linux Jan 13
Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
 
Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

We’re looking for a Senior Technical Writer to join our platform team and help continue building Percona Monitoring and Management(PMM) on the newly formed Platform - Cloud team.  PMM is a free and open-source client/server platform for monitoring and managing the performance of SQL/NoSQL based databases and servers or cloud instances.   

The Senior Technical Writer will serve as our voice to our technical customers ensuring that we have high quality documentation that is thorough but still easy to understand.  We want someone who will strive for a consistent delivery of documentation be it help files, man pages, installation guides or user manuals. You should also be comfortable working in a version controlled documentation store as we have several technical writers all striving to ensure our documentation is a scalable strategy to getting users to adopt and successfully leverage our products.  Most of all, we want you to bring your experience and expertise to ensure we continually improve our existing practices.

Location/Time zone: Remote / work from home; however we’re targeting candidates in Canada, South Africa or the UK.

What You Will Do:

  • Create all technical documentation including:man pages, --help prompts, install guides, how to’s, and user manuals
  • Partner with our marketing department to ensure our technical and creative approach to communicating our product features is consistent and accurate
  • Maintain documentation versions and be a significant contributor to our overall documentation strategy 
  • Use text, markdown, animations and other approaches to ensuring that audiences of all abilities can find value in our documentation 
  • Knowledge of Jenkins, git, Sphinx, HTML and/or JavaScript
  • Participate in grooming and provide a voice for the Documentation team

Experience We Require:

  • Graduate-level written English and excellent verbal communication skills
  • 3+ years experience as a technical writer
  • Experience with documenting complex systems
  • Experience with writing user-oriented documentation
  • Experience with markup languages (reStructuredText preferred)
  • Comfortable at the Linux command line
  • Experience with installation and configuration of database server software on Linux
  • Solid working knowledge of advanced concepts such as database storage engines,at-rest-encryption, and cloud orchestration
  • Ability to work with others in a team in a remote setting
  • Ability to work remotely and independently
  • Highly-motivated self-starter with outstanding time management skills

Preferred Experience:

  • Technical writing experience with both SaaS and deployed product offerings
  • Bachelor degree (any field, thesis published) or professional publications
  • Experience delivering screencasts, webinars
Remote work from home openings require consistent and strong internet access.

HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

Please review our Percona GDPR Privacy Policy.
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Full-Stack Software Engineer
TaxJar  
ruby-on-rails react-js ruby rspec javascript saas Jan 13

TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 15,000 businesses.

Our core values

  • We do the right thing for our customers
  • We're a team, built on trust
  • We're proud to be remote
  • We're in control of our own destiny

TaxJar’s remote-only team of over 140 people is growing quickly. We have an immediate opening for a Full-Stack Software Engineer who wants to help us make e-commerce easier for everyone.

We want you to join one of our product engineering teams and help us build a product our customers love. The product engineering team at TaxJar is solving complex problems on a daily basis, supporting our growing customer base and creating new solutions in a complex domain. We deal with large datasets, intricate sales tax rules, and automating complicated processes for thousands of business customers.

*This is a full-time remote position, available to folks located in the US.

As a Full-Stack Software Engineer at TaxJar you will

  • Be challenged to solve new problems
  • Work in every part of Ruby on Rails’ MVC framework
  • Build pixel perfect UX based off designer provided mock-ups
  • Contribute to architectural decisions and refactors
  • Review and test your teammates pull requests
  • Contribute to and maintain our existing Rspec test suites
  • Maintain and update our core SaaS business logic
  • Spend time working the customer success inbox. Our employees, even the CEO, spend time doing this - we’re all in it together.


Requirements


  • 5 - 8 years experience with Ruby on Rails and RSpec
  • 3 - 5 years experience with a modern JavaScript frontend framework (React, Vue, etc)
  • Experience building front-end JavaScript tests
  • Ability to manage development tasks from assignment through to production
  • Agile, humble, trustworthy, and a team player
  • Rapid learner who thrives in a fast-paced and demanding environment
  • Passion for building simple and intuitive solutions for complex problems in e-commerce
  • Prior SaaS development, API development or similar app dev experience
  • Excel at communicating with the team remotely (chat, video, email, etc)

You’ll be a great fit on our team if you

  • Write code that is maintainable and readable by your team
  • Only want to work remotely
  • Are accountable for the code you deliver to production
  • Are a PRO at communicating and collaboration
  • Highly value working with people you like and respect
  • Are accountable
  • Are confident in your skills and a solid team player (We’re peers here, no egos please) but also comfortable working asynchronously
  • Are hungry to play an impactful role and not afraid to fail

We’re a happy team and we all really love what we do. We've created a space where high-achievers can succeed, but are also safe to fail. We're profitable and focused on growing TaxJar sustainably. We're always learning how to make TaxJar the best place to work for all of us, and not just another tech startup. We’re always looking for an amazing new teammates to come share in the excitement of solving real-world problems with technology.



Benefits


  • Excellent health, vision and dental benefits
  • Flexible vacation policy
  • 401k Plan
  • $1,000 in professional development credit
  • Home office stipend
  • Equity in a profitable company
  • 2x year all-company in person retreats (fully paid for by us of course)
  • Mandatory Birthday holiday!
  • 12 week paid maternity & paternity leave
  • Monthly perks reimbursement for things like Netflix, Amazon Prime, your gym membership, home internet and more

We offer all of our employees amazing benefits. Visit www.TaxJar.com/jobs for a full list of our benefits and to learn more about how we work and what we stand for.

If you're not the perfect fit for this position, but you know someone who is, we'll pay you $1,000 if you refer us to the person we hire.

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Systems Engineer - SaaS
Percona  
saas docker cloud redis Jan 13
Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

We’re looking for a full-time Systems Engineer with extensive SaaS experience to join our team and help continue building Percona Monitoring and Management(PMM).  While your core responsibility will be for the infrastructure that supports our SaaS component of the PMM platform, you will be a key resource that helps our platform team deliver a wave of new and exciting services to both the community and our subscribers.  You should be obsessed with uptime, security and systems performance; the mere thought of carrying out a repeated task manually should cause you to cringe. You will solve many of our most complex problems through a partnership with our Developers and Build Engineers and be committed to both educating and learning from your team. 

Location:  remote position, we are open to candidates globally, but the engineering team you will be working most closely with is predominantly located in the Central European time zone so you should be available to work within these time zones as required.   

In this role, you will:

  • Identify and uphold Systems Administration best practices around configuration management, security, monitoring, alerting, etc.
  • Develop scalable, high-volume, performant infrastructure focused on simplicity and resiliency
  • Be responsible for business continuity and HA
  • Help develop the architectural requirements and turn architectural requirements into tangible deployments 
  • Create playbooks to help others share the load of managing the infrastructure and responding to issues 
  • Create custom automation for repetitive tasks that can be incorporated into broader orchestration
  • Maintain a continuous line of communication with engineers and architects 
  • Identify, leverage, and successfully evangelize opportunities to improve engineering productivity and performance
  • Serve on-call rotations for 24x7 coverage of our application

What You Have Done

  • 4+ years as a System Engineer plus degree in relevant field
  • Extensive experience with on-prem systems as well as public cloud (AWS, GCP, Azure) 
  • Experience designing, building, managing, and documenting complex SaaS infrastructure
  • Containerization with Docker and orchestration (Kubernetes, ECS, Openshift, etc.)
  • Experience with databases/data stores/caching (MySQL, Postgres, EBS, memcached, redis, etc.)
  • Deep knowledge security and encryption techniques for transmitting and storing sensitive data
  • Solid team player and experience working across multiple teams / cultures in a remote environment 
  • Ability to communicate in English (speak, read, write) at an intermediate level or better

Preferred Experience

  • Load balancing systems (ELB, HAproxy, Nginx, etc.)
  • Leveraging message bus systems (0MQ, e.g. RabbitMQ, SQS, etc.)
  • Configuration management (Puppet, Ansible, etc.)Open source development experience
  • Familiarity with Git
  • Experience with continuous deployment to cloud / virtualized environments (“DevOps”)
  • Fluent English communicator
Location:  Remote work from home but the engineering team you will be working most closely with is predominantly located in the Central European time zone.  

Remote work from home openings require consistent and strong internet access.

HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

Please review our Percona GDPR Privacy Policy.
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Director of Demand Generation
executive saas Jan 12
We are seeking a seasoned, dynamic, creative Director of Demand Generation to join the team in San Francisco. The individual will be a key driver for Honeycomb’s future growth, with responsibility to oversee and manage all aspects of demand generation as the team executes and delivers multi-touch campaigns to drive observability market awareness, educate and capture buyers interest and ultimately build pipeline. We need a talented metrics-oriented leader with proven success in building both digital and field-based programs for the technical developer audience.

Key focus areas include:

  • Manage, nurture and grow the demand generation team (currently 2 team-members).
  • Own the strategy, execution and metrics at the top of funnel — inbounds, MQLs, SALs, that ultimately convert to SQLs and pipeline.
  • Define budget and manage spend based on a metrics-first approach; be bold to experiment with new ideas using an integrated mix of online and offline and adjust quickly based on response rates and return.
  • Work closely with sales development (SDR) in helping with messaging, follow-up cadences and fine-tune to improve overall conversions.
  • Work with third party contractors and agencies to supplement for specialists. Own and manage the marketing tech stack (HubSpot integrated with SFDC, Outreach, DiscoverOrg, Intercom, BrightTALK, Zoom and potentially other tools).
  • Manage with assistance from team experts for SEM spend by timeframe, channel and campaign and make recommendations on adjustments over time.
  • Work closely with content and product marketing to determine which content assets are promoted to who, when and at what cadence.
  • Build and grow the database of customers and prospects over time to match ideal customer buyer and understand the customer buyer cycle and differences between technical users and economic buyers.
  • Manage and oversee all conferences and events in addition to community MeetUps and participate with Honeycomb partners across various event types.
  • Oversee the public speaking program maintaining calendar and educational topics working closely with developer relations.

What You'll Bring

  • Strong background in demand generation to technical/developer audiences ideally with SaaS based motions.
  • Deep hands-on understanding of the marketing automation stack (HubSpot, Outreach, SFDC, …)
  • A team player with all sales team-members overachieving in delivering pipeline numbers.
  • Demonstrated ability to recruit, high and onboard other team-members.
  • Energetic, creative, and willing to be hands-on. This is both a strategic and a "doing" role with a highly collaborative team.
  • Experience in working with 3rd party vendors for demand generation activities like content syndication, webinars, podcasts, ebooks etc.
  • Demonstrate 8-10 years of B2B digital/inbound marketing including online and conferences.
  • Excellent communicator with proven ability to convey ideas and data in written, presentation and spoken formats to a variety of audiences including executive management.
Reporting to the VP Marketing, the Director of Demand Generation will work closely with the sales development team, reviewing GTM approach, campaign details and cadences, messaging and CTAs. The Director will work closely with sales understanding pipeline impact and jointly own generating demand and tracking results from all investments.
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Brand Manager
Pleo  
manager saas Jan 10
Our brand is evolving. 

In the Hollywood version of the Pleo story, we’re in the middle of our makeover montage. 
Exciting – but now we need someone to make sure we don’t trip up coming down the stairs. 

We want to find a Brand Manager who can help the world to see Pleo with fresh eyes.

Someone who can shepherd varied creative projects from start to finish, assigning deadlines, people, and budget to ensure the best results.

Those projects are going to cover a broad spectrum: TV adverts, billboard campaigns, video projects, sales collateral, event stands and beyond.

Across all of those, we need a brand steward who’s consistent, with project management discipline that inspires.
At the start of projects, you’ll have ideas that could take our brand to the next level. And when it looks like we’ve hit a dead-end, your ideas will spark projects back to life.

You’ll be an enthusiast for those final, teeny-tiny tweaks that take a piece of storytelling or design from really good to downright exceptional. You are a gifted communicator, able to effectively explain creative choices to stakeholders who might not know their lower thirds from their drop shadows.

And sure, we also need somebody with the confidence and vision to say… “It’s just not quite right. Maybe we can try something else?”

Pleo offers businesses a smarter way to spend money, taking away the stress of traditional expenses management and employees paying out-of-pocket. 

With Pleo, people are empowered.

We’ve got offices across Europe and a workforce of 200+, drawn from over 42 nationalities.

Now we need someone – based primarily in our Copenhagen office – to help take our brand to the same level as our ambition.

Things you will be doing

  • Driving brand projects, from handling the initial request and allocating resources to delivering the final iteration 
  • Planning and managing those campaigns, leading communication amongst the team and identifying roadblocks, milestones and stakeholders
  • Joining our committed in-house creative team (we call it our Brand Studio), you’ll also work closely with freelancers and agencies to set project terms and deliverables
  • Hosting brand sprints and workshops
  • Implementing brand guidelines and standards across all platforms and monitoring output to ensure consistency 
  • Offering brand-led feedback throughout the development of projects, whether that’s developing a designer’s earliest idea or finessing a video tagline against a tight deadline
  • Managing relationships with stakeholders outside of the brand studio team, from other Pleo departments to agencies and contractors

Who you are

  • Someone with solid experience as a brand, campaign or project manager, working on either the client or agency side
  • Can preach the merits of brand consistency with enthusiasm and energy
  • Maybe you don’t have aspirations to manage people but you love managing things: projects, assets, meetings
  • Available to work primarily from our Copenhagen office
  • Good working knowledge of industry standardised SaaS and tooling (we’d love to hear what systems you use to do your best work)
  • Experience in setting budget targets and allocating funds
  • A passion for working with multiple stakeholders, both internal and external
  • Skilled with offline media buying 
  • It’s a bonus if you’ve got localisation-specific project management experience

Your colleagues say that you

  • Are just as excited at the start of a big project as you are at the end
  • Never shy away from giving honest feedback – but in a way that encourages people
  • Are the coolest head in the room (when everyone else is overloaded)

Show me the benefits

  • Get your own Pleo card, which means full autonomy and no out-of-pocket spending
  • Flexible work – and we really meant that. Work from where you want, when you want, for whatever reason you want. We trust you
  • Expected regular business trips across our five office locations
  • Continual learning and development opportunities
  • Twice a year, our entire company gets together at a team camp. We’ve just been to Northern Ireland, we’d love to see you at the next one!

And here are some other nice things that we offer

  • 25 days of annual holidays, on top of the standardised festive and bank-related ones, of course
  • Catered lunch in our Copenhagen HQ and subsidised lunches in our other offices
  • Loads of weird and wonderful niche communities to join in the company 
  • Wild enthusiasm and encouragement from us if you want to host MeetUps, events, etc - we'll help (venue, food etc)
  • Work-life balance is everything – work from home or remotely in a way that puts you first
  • Health and travel insurance 
Working at Pleo means you're working on something very exciting: the future of work.

Through fintech, we've seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending.

And being HQ'd out of Copenhagen means we're inspired by sensible things like a good work-life balance.
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Director, Platform Engineering
Olo  
aws web-services saas devops dot net Jan 08

The Platform Engineering team at Olo builds and supports our shared infrastructure and foundational services and libraries in support of all product engineering teams. They build automation and tooling to enable all Olo engineering teams to deploy and manage infrastructure for their services and applications. Olo embraces a true DevOps culture where product development teams are ultimately responsible for operation of their services and applications, and Platform Engineering provides them with the tools and expertise to support their systems. Platform Engineering is, in short, a force multiplier that simplifies operational tasks and enables our engineers to be self-sufficient and productive.

The scope of Platform Engineering at Olo includes infrastructure automation and tooling, systems, network and database administration, development of cross-cutting libraries and services, data infrastructure engineering, and site reliability engineering.

As Director, Platform Engineering, you will lead and support multiple teams as a manager of managers, but with the opportunity to set direction across all teams, grow existing teams, and build out new teams. This is a new role at Olo that will provide management support and focus for a key part of our team in their service to the rest of Olo Engineering. You will help establish your team’s vision, guide their execution, align priorities with the needs of the business, evolve processes in support of continuous improvement, drive stakeholder alignment, and coach and further develop those engineering managers who report to you. You will foster a culture of collaboration, communication, accountability, skill sharing, teamwork, mutual respect, and curiosity.

As a servant leader, your focus will be on facilitating successful team outcomes, hiring and developing engineering talent, and ensuring that we are delivering an exceptional service to Olo’s product engineering teams. Our ideal candidate has led a platform engineering team for a fast-growing SaaS product company managing large scale, highly available, distributed systems, and has demonstrated success in leading and building a high performance engineering team.

Our technology stack is rooted in .NET and SQL Server running in an AWS infrastructure, and we leverage modern software engineering tools such as GitHub, TeamCity, Octopus Deploy, Datadog, and Sumo Logic, as well as heavy use of OSS.

This is a full-time position. Candidates may work at Olo’s headquarters in New York City’s Financial District, or remotely from anywhere in the U.S. In fact, more than 75% of our engineering team is remote!

Desired Experience

  • Experience managing large scale, highly available, distributed systems in rapid growth environments
  • At least 4 years of operations experience spanning administration of operating systems, networks, databases, and distributed systems as well as security operations and compliance, preferably in an AWS hosted infrastructure
  • Experience building and/or managing a data engineering function
  • Experience managing a 24x7 operations team, including incident response management
  • Experience supporting software build/test/deploy/observability toolchains and automating infrastructure deployment
  • Working understanding of Site Reliability Engineering principles, including working with Service Level Objectives and Indicators, managing error budgets, and building an observability culture
  • At least 4 years of software development experience
  • At least 5 years of engineering management experience under an Agile operational model, with 2 or more years in a manager-of-managers capacity
  • Demonstrated ability to build and mentor a high performance team while seeking continuous improvement
  • Ability to translate business priorities into viable technology or process solutions, and deliver
  • Experience developing realistic project plans, managing stakeholder expectations, and tracking team execution
  • Experience managing distributed teams consisting largely of remote engineers
  • BS degree in a technical field of study, or equivalent practical experience
  • Excellent English writing and verbal communication skills
  • Legal right to work in the U.S.

About Olo

Olo is the on-demand interface for the restaurant industry, powering digital ordering and delivery for over 300 restaurant brands. Olo’s enterprise-grade software powers every stage of the digital restaurant transaction, from fully-branded user interfaces to the back-of-house order management features that keep the kitchen running smoothly. Orders from Olo are injected seamlessly into existing restaurant systems to help brands capture demand from on-demand channels such as branded websites and apps, third-party marketplaces, social media channels, and personal assistant devices like the Amazon Echo. Olo is a pioneer in the industry, beginning with text message ordering on mobile feature phones in 2005. Today, millions of consumers use Olo to order ahead (SKIP THE LINE®) or get meals delivered from the restaurants they love. Customers include Applebee’s, Chili’s, Denny’s, Five Guys Burgers & Fries, Jamba Juice, Noodles & Company, Red Robin, Shake Shack, sweetgreen, Wingstop, and more. 

Olo’s office is located at One World Trade Center in Manhattan. We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, stock options, a generous parental leave plan, and perks like FitBits, rotating craft beers on tap in our kitchen, and food events featuring our clients' menu items (now you know why we give out FitBits!). Check out our culture map: https://www.olo.com/images/culture.jpg.

We encourage you to apply! 

At Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are consistently underrepresented across the tech sector and we are fully committed in doing our part to move the needle. 

Olo is an equal opportunity employer and diversity is highly valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.

If you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply! We are excited to hear from you!

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Associate, Customer Success - Engagement EMEA or APAC sites
saas healthcare Jan 07
Company Description

At Reify Health, we are building a more creative healthcare system. We envision a world where every potential therapy, if safe and effective, is available to the patients who can benefit.
 
Our healthcare system relies on clinical trials to develop new, potentially life-saving treatments for patients. But clinical trials continue to be slow, unpredictable, and expensive. Reify Health’s product helps both the research leaders who drive forward clinical trials and the doctors and nurses who care for the patient participants.
 
As we continue scaling the adoption of our product, we accelerate world class clinical research and unlock innovation. By joining our team, you will play a significant role in a small and growing Customer team, further establishing our foundation for a culture of impact and empathy.

Position Description
Our focus on creating value for each and every user has resulted in customers who are emphatic fans of Reify Health and our vision. Our Customer Success and Experience Team is at the frontline ensuring that clinical research professionals have an overwhelmingly positive, valuable experience when using Reify Health’s products.  We’re eager to find the right person to join this team as a Customer Success Associate, with an emphasis on engaging sites in EMEA or APAC regions. As we continue to expand globally, we are specifically looking for people who are able to support our global network of sites.  

Clinical research professionals do very important work, and it’s incredibly difficult to manage the complexity of clinical trials. When clinical research professionals turn to Reify Health for help, you will be the primary relationship owner for their site.  You will ensure they are on-boarded successfully, and continue to engage with them to help them benefit more and more from our product over time. In addition to these customer-facing responsibilities, you will also help drive our product strategy by working cross-functionally with our Product & Design teams to bring customer feedback and insights to our product roadmap and company strategy.

While no single day or project is the same, the Customer Success Associate will have the following responsibilities.

Responsibilities include

  • Manage a portfolio of clinical research sites to drive adoption, retention and stellar customer satisfaction, and ultimately help our sites be more successful at recruiting and enrolling patients for clinical trials. 
  • Introduce, onboard and build ongoing relationships with clinical research teams who are new to our product.
  • Be the customer’s champion and guide sites through a successful customer journey, by providing ongoing support and helping them utilize new product features.
  • Support the Clinical Trial Leads, who are responsible for implementing Reify’s solution, StudyTeam, for clinical trials. 
  • Share customer needs with the Product / Design team to help inform the product roadmap.
  • Analyze data from clinical trials and create reports that our customers can use to better manage their clinical trials.
  • Support the Customer Team with ad-hoc projects to support our customers and improve the value they experience from our product.

Qualifications

  • A passion for improving healthcare and a desire to join a startup.
  • The ability to work in a high-growth environment – you are comfortable with ambiguity and find no job too big or small.
  • Experience working in customer service/success and/or in a client facing role. 
  • Excellent communication (written and verbal) and collaboration skills.
  • Strong ability to build and maintain strong relationships.
  • Adept to learning and utilizing new technologies and softwares.
  • 2+ years of work experience that would support your success in this role.
  • A mindset geared toward growth, learning, and professional development.
  • Region specific roles:
  • For role supporting sites in EMEA Region: Business Level Fluency in 2+ European languages. Strong preference for French, German, Polish, Spanish or Portuguese. Poland based or willing to work remote in the EU to supporting sites across the EMEA region
  • For role supporting sites in APAC Region: Business Level Fluency in one or more of the following languages: Japanese and/or Mandarin. Willing to work remote and willing to support flex hours to support Asia Pacific Region 

Nice-To-Haves

  • Prior experience in a related customer-facing role at a fast-growth SaaS technology company.
  • Prior experience in clinical research (you'll have ample opportunity to broaden and deepen your clinical research knowledge here at Reify).
  • Prior experience in the following customer facing activities: on-boarding new customers, developing and executing on a customer success program, developing and executing on programs to drive product adoption, consultative sales to prospective customers.

Compensation and Perks

  • We invest in our team’s development and are a fast growing company. There are ample opportunities to grow your role and rapidly develop your career.
  • Competitive salary and stock option package -- commensurate to your experience and expertise.
  • Tackle a challenging, real-world problem in healthcare that directly help our friends and family -- and make large-scale impact.
Reify Health is proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
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Associate, Customer Success - Engagement EMEA or APAC sites
saas healthcare Jan 07
Company Description

At Reify Health, we are building a more creative healthcare system. We envision a world where every potential therapy, if safe and effective, is available to the patients who can benefit.
 
Our healthcare system relies on clinical trials to develop new, potentially life-saving treatments for patients. But clinical trials continue to be slow, unpredictable, and expensive. Reify Health’s product helps both the research leaders who drive forward clinical trials and the doctors and nurses who care for the patient participants.
 
As we continue scaling the adoption of our product, we accelerate world class clinical research and unlock innovation. By joining our team, you will play a significant role in a small and growing Customer team, further establishing our foundation for a culture of impact and empathy.

Position Description
Our focus on creating value for each and every user has resulted in customers who are emphatic fans of Reify Health and our vision. Our Customer Success and Experience Team is at the frontline ensuring that clinical research professionals have an overwhelmingly positive, valuable experience when using Reify Health’s products.  We’re eager to find the right person to join this team as a Customer Success Associate, with an emphasis on engaging sites in EMEA or APAC regions. As we continue to expand globally, we are specifically looking for people who are able to support our global network of sites.  

Clinical research professionals do very important work, and it’s incredibly difficult to manage the complexity of clinical trials. When clinical research professionals turn to Reify Health for help, you will be the primary relationship owner for their site.  You will ensure they are on-boarded successfully, and continue to engage with them to help them benefit more and more from our product over time. In addition to these customer-facing responsibilities, you will also help drive our product strategy by working cross-functionally with our Product & Design teams to bring customer feedback and insights to our product roadmap and company strategy.

While no single day or project is the same, the Customer Success Associate will have the following responsibilities.

Responsibilities include

  • Manage a portfolio of clinical research sites to drive adoption, retention and stellar customer satisfaction, and ultimately help our sites be more successful at recruiting and enrolling patients for clinical trials. 
  • Introduce, onboard and build ongoing relationships with clinical research teams who are new to our product.
  • Be the customer’s champion and guide sites through a successful customer journey, by providing ongoing support and helping them utilize new product features.
  • Support the Clinical Trial Leads, who are responsible for implementing Reify’s solution, StudyTeam, for clinical trials. 
  • Share customer needs with the Product / Design team to help inform the product roadmap.
  • Analyze data from clinical trials and create reports that our customers can use to better manage their clinical trials.
  • Support the Customer Team with ad-hoc projects to support our customers and improve the value they experience from our product.

Qualifications

  • A passion for improving healthcare and a desire to join a startup.
  • The ability to work in a high-growth environment – you are comfortable with ambiguity and find no job too big or small.
  • Experience working in customer service/success and/or in a client facing role. 
  • Excellent communication (written and verbal) and collaboration skills.
  • Strong ability to build and maintain strong relationships.
  • Adept to learning and utilizing new technologies and softwares.
  • 2+ years of work experience that would support your success in this role.
  • A mindset geared toward growth, learning, and professional development.
  • Region specific roles:
  • For role supporting sites in APAC Region:  Business Level Fluency in one or more of the following languages: Japanese and/or Mandarin. Located on the West Coast or Hawaii, willing to work remote and willing to support flex hours to support Asia Pacific Region (eg. Sun-Thur evenings PST)
  • For role supporting sites in EMEA Region: Business Level Fluency in 2+ European languages. Strong preference for French, German, Polish, Spanish or Portuguese. Willing to work remote and willing to support flex hours to support European Region (eg. 5 am - 2 pm EST, or earlier )

Nice-To-Haves

  • Prior experience in a related customer-facing role at a fast-growth SaaS technology company.
  • Prior experience in clinical research (you'll have ample opportunity to broaden and deepen your clinical research knowledge here at Reify).
  • Prior experience in the following customer facing activities: on-boarding new customers, developing and executing on a customer success program, developing and executing on programs to drive product adoption, consultative sales to prospective customers.

Compensation and Perks

  • We invest in our team’s development and are a fast growing company. There are ample opportunities to grow your role and rapidly develop your career.
  • Competitive salary and stock option package -- commensurate to your experience and expertise.
  • Health (including telemedicine), dental, vision, disability and life insurance. We pay 100% of your premiums and half for dependents.
  • Tackle a challenging, real-world problem in healthcare that directly help our friends and family -- and make large-scale impact.
Reify Health is proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
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Support Engineer
saas api Jan 07
Spreedly is a rapidly growing, payments technology firm, with headquarters located in downtown Durham.

We develop a powerful infrastructure that is central to the massive and growing payments market. We're growing incredibly fast too. In fact, we just raised $75M from Spectrum Equity. And we're processing over one million transactions per day.

Join us as we continue to build a great fintech software company in Durham, NC.  We’re hiring innovators like you.

Spreedly is seeking an experiencedSupport Engineer to join our team, learn all about Spreedly and begin contributing quickly. We’re a payments API that’s used by developers around the world, so you’ll become a product expert as you support our users.  

Our thorough API documentation, ease of implementation, and timely responses are just a few reasons our customers love Spreedly. We are a lean, quickly evolving team that isn’t afraid to reflect on process, approach, and tools to make sure we’re providing the smoothest experience for users in the most efficient way as we scale our team. We will look to you for meaningful feedback on product, user experience, internal processes, and beyond. 

We are looking for a strong communicator who demonstrates the ability to prioritize, present solutions and take initiative. You listen with curiosity and a desire to learn, are patient and can see the big picture. 

A typical day might include running API calls to troubleshoot a customer issue, combing code to verify product behavior, updating documentation to provide clarity on said behavior, and running  scripts to unblock customers. Outside of the queue, you’ll have opportunities to own projects that help our team scale and develop new skills. 

What You'll Do

  • Research and troubleshoot APIimplementation questions and issues, encouraging self-service where possible
  • Work with partners to ensure optimal integration health for mutual customers
  • Provide early feedback on feature development, training and documentation
  • Seek out and execute new ways to optimize and automate team processes and responsibilities
  • Track feature requests, deeply understanding the customer use case, value and impact
  • Discover, analyze and communicate gaps in the customer experience
  • Create and maintain Help Center and technical documentation to aid in customer education and self-service

We're looking for someone with

  • 3-5+ years of experience supporting customers, including support of a technical product
  • Technical experience with APIs and building integrations between tools
  • Passion and excitement for how quality customer interactions can drive business growth
  • Superior verbal and written communication skills
  • Demonstrated ability to learn new languages and technologies
  • Ability to thrive and take ownership in loosely structured environments

Nice to have's

  • Prior experience at a growth stage SaaS company.
  • Prior experience supporting developers.
  • Prior experience in the payments industry.
  • Knowledge of and experience coding for HTTPS networking, security, web services, JSON or XML
What we offer:

-Competitive salary + equity package
-Outstanding medical and dental benefits(we pay 100% of monthly premiums for employees + families)
-Open PTO policy
-Medical and dependent care FSA
-Life and long-term disability insurance
-Tues./Thurs. in-office days; the rest of the week work from wherever you choose
-Paid lunches on in-office days
-12 weeks paid family leave for all full-time employees
-Company sponsored 401k
-Yearly paid professional development


Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

Spreedly is an equal opportunity employer. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples and structured interviews.

Thank you for your interest in our company, because of the high volume of resume flow, we will only respond to those candidates that we think will be a potential fit.
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Senior Javascript Technical Support Engineer
javascript css html python scripting senior Jan 05

Idio an Episerver Company is a VC-backed SaaS business whose primary goal is to improve the sales pipeline of its clients using on-demand recommendations uniquely personalized to each visitor. Following significant growth over the last few years the business is expanding, and looking to increase the size of the technical support team. That’s where you come in!

We are looking to bring on a remote mid to senior level developer with a solid understanding of browser-based JavaScript and deployment best practices. You would be joining as the senior member of a small team with the aim of decreasing the time taken to turn-around tasks through both sharing of technical expertise and direct contributions to the codebase. There’s a lot of freedom to the role for the right candidate with potential to reform how code is built and shipped within your team, as well as branching out into other aspects of the product and company with opportunity for advancement.

You would also be responsible for assisting with general problem diagnosis and triage, and escalating tasks to the appropriate team when outside your team’s purview. This would consist of collaborating with both the core engineering team and R&D dept. In addition you would be working closely with the non-technical accounts team, to resolve client issues together in order to meet SLA requirements.

There would also be occasional visits to our office in Midtown Manhattan on an as needed basis.

As a Senior Javascript Technical Support Engineer you will:

• 5+ years of experience in a software development role

• Expert knowledge of Web technologies, HTML, CSS and Javascript

• Excellent problem solving and communication skills

• Attention to detail

• Good time management skills

• Previous experience in a (Level 3) support role

• Experience of JavaScript deployment/transpilation pipelines and/or deployment

• Familiarity with ticket management systems

• MSc/BSc degree in IT/CS or relevant field

• Experience in the MarTech / Analytics industry

• Scripting knowledge (Python, Bash/Sh, Perl, Ruby)

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Remote Full Stack Software Engineer in CA, NV, OR, UT, WA
cs sql sql-server javascript css full stack Jan 02

We have too much money, and not enough code. We came into this money by selling a few new subscriptions to our SaaS application every month for over 16 years, with no investors or debt.

Our business is growing fast and we need to hire an additional developer to help us keep pace.  Today there are 11 people at our company, and more than 2000 customers who are paying us to help them run their businesses. We want to improve our products, build new products, and improve our internal infrastructure. But all of that is worthless if we’re not satisfied, happy, and have sane lives, too.

Here’s why I love working at Moraware:

  • We care deeply about quality of life, not global domination.
  • I get to talk to smart people that are my friends every day.
  • I get to make changes that impact the success of our business, and the success of our customers’ businesses.
  • We all have flexibility in terms of schedule, and what we’re working on.
  • I get to work on a variety of projects that keep me interested in the work.

Everyone in the company works remotely from home. Communication and collaboration are critical for us. We’re on Zoom with each other multiple times a day, to check in on progress, design a new feature, collaborate on how to structure some code, or to tell a funny story about what happened last night.  We also get together multiple times throughout the year to spend time collaborating together in person.

We're adding another member to our Development and Operations team.  Our Development and Operations team members spend part of their time working on building software and part of their time ensuring that our servers are running smoothly.

Some of the projects we are working on:

  • Adding new features to make our customers businesses run more efficiently
  • Creating new tools and improving existing tools to make life easier for our Support and Sales teams
  • Configuring new Windows servers occasionally
  • Installing Windows updates every month
  • Monitoring the servers for errors
  • Writing new stored procedures, or optimizing existing queries for SQL Server 2017

Our technology stack is C#, JavaScript, SQL Server, HTML5.

As a stable and profitable company, we offer all the expected salary, benefits, and vacation of any great employer.

If you love the things we love, and you are interested in the projects we’re working on, here’s what you should do. DO NOT send us a resume. I’m sure your resume is terrible, because they all are. Send an email to devjobs@moraware.com containing:

  • 3-10 sentences describing why you are proud of one project you have worked on
  • 3-10 sentences about why you are qualified to work on some of the projects we listed above
  • which of these 5 states you are living in: California, Nevada, Oregon, Utah, Washington

Moraware is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Candidates must be authorized to work in the U.S.  We are unable to sponsor H1-B Visa’s at this time.

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Software Development Engineer in Test - Agents
java python javascript ruby embedded saas Jan 02
Contrast Security is the world’s leading provider of security technology that enables software applications to protect themselves against cyber attacks. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate analysis and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has intelligent agents that work actively inside applications to prevent data breaches, defeat hackers and secure the entire enterprise from development, to operations, to production.

About the Position
As the Senior Software Development Engineer in Test ( SDET ), you will be focused on designing and developing automated test modules for the Contrast Vulnerability and Threat Intelligence Platform that will be integrated as part of our build and deploy pipeline. You will be an embedded member of our agile development team tasked with the unique opportunity to advance our runtime and pre-compile code analysis capabilities. This includes providing enhanced techniques to improve the accuracy, findings and reporting of code analysis. It also includes driving and leading the next generation of product and offerings to make the Contrast platform the choice for code analysis tools among developers and security professionals.

The ideal candidate is someone who has experience writing repeatable, reliable and component-based automated testing modules, works comfortably in an automation test framework, has excellent attention to detail, as well as strong analytic and communication skills.

Roles and Responsibilities

  • Desire to be an SDET polyglot.
  • Collaborating with agile development teams and product managers to define feature acceptance.
  • Develop purposely vulnerable and non-vulnerable web applications and services in .Net
  • Work with the most technically challenging components to create automated testing scenarios.
  • Data modeling and user interaction modeling for the purpose of automated simulation and use of the Contrast platform and tooling.
  • Write functional automated tests as part of our CI build-pipeline for acceptance of user facing features and tools.
  • Contribute to our synthetic test infrastructure run against our production SaaS systems for real-time awareness of product uptime and functional stability.
  • Diagnose issues, report defects, and propose regression tests to discover reoccurrences.
  • Contribute to developing performance testing infrastructure
  • Drive organization-wide adoption of automated testing frameworks
  • Evaluate new products (commercial and open source) that will improve the Contrast's overall posture around product quality.

About You

  • Strong .NET Framework experience, ideally with .NET Core 2.0 and exposure to 3.X
  • Software background in Python, JavaScript or Ruby (plus if you have experience with Java and/or GoLang)
  • Experience with test/quality automation frameworks such as Module Based Testing Framework, Data Driven Testing Framework and/or Behavior Driven Development Framework.
  • You ask questions, let others know when you need help, and tell others what you need.
  • 4-6+ years experience of industry experience as a software engineer and/or software engineer in test.
  • Bachelor’s Degree in Math, Computer Science, Engineering or Information Systems
  • Ability to construct test cases and get them prioritized based on changes.
  • Strong time management skills and a strong bias towards action via self-direction.
  • Experience working with software developers in a rapidly-changing environment.

What We Offer

  • Competitive compensation package (salary + equity)
  • A fun and dynamic environment where you work with other like minded people on products which make a real difference to the security of our customers
  • In-office lunches
  • Private health care
  • Pension contributions
  • Flexible time off
We are changing the world of software security. Do it with us!
We believe in what we do and are passionate about helping our customers secure their business. We work hard, and we have fun doing it.

Solve the impossible. Easy is boring. If you’re looking for a fun, fast-paced challenge, you’ll love Contrast Security!

By submitting your application, you are providing Personally Identifiable Information about yourself (cover letter, resume, references, or other employment-related information) and hereby give your consent for Contrast Security, and/ or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles and locations. 

The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.

In connection with your role here at Contrast, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect, use or store include your name, government-issued identification number(s), email address, mailing address, emergency contact information, employment history, educational history, criminal record, demographic information, and other electronic network activity information by way of mobile device management on your Contrast-issued equipment. We collect and use those categories of Personal Information (the majority of which is provided by you) about you for human resources and other business-driven purposes, including evaluating your performance here at Contrast, evaluating you as a candidate for promotion within Contrast, managing compensation (including payroll and benefits), record keeping in relation to recruiting and hiring, conducting background checks as permitted by law, and ensuring compliance with applicable legal requirements for Contrast. We collect, use and store the minimal amount of information possible

We also collect Personal Information in connection with your application for benefits. In addition to the above, Personal Information also identifies those on behalf of whom you apply for benefits. During your application for benefits, the categories of Personal Information that we collect include name, government-issued identification number(s), email address, mailing address, emergency contact information, and demographic information. We collect and use those categories of Personal Information for administering the benefits for which you are applying and ensuring compliance with applicable legal requirements and Contrast policies.
As a California resident, you are entitled to certain rights under CCPA:

-You have the right to know what personal information we have collected from you as a California employee;
-You have the right to know what personal information is sold or disclosed and to whom. That said, we do not sell your information, We do, however, disclose information to third parties in connection with the management of payroll, employee benefits, etc. to fulfill our obligations to you as an employee of Contrast. each of those third parties have been served with a Notice to Comply with CCPA or have entered into a CCPA Addendum with Contrast which includes them from selling your information.
-You have the right to opt-out of the sale of your personal information. Again, we do not sell it but you might want to be aware of that as a "consumer" in California with respect to other businesses' and
-The right to be free from retaliation for exercising any rights

If you have any questions, please let us know! 
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Software Engineer
TaxJar  
elixir postgresql saas api Dec 31 2019

TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 20,000 businesses.

Our core values

  • We do the right thing for our customers
  • We're a team, built on trust
  • We're proud to be remote
  • We're in control of our own destiny

TaxJar’s remote-only team of 100+ people is growing quickly. We have an immediate opening for a Elixir Software Engineer who wants to help us make eCommerce easier for everyone.

We want you to join our Integrations team and scale our infrastructure to import millions of transactions a month for customers across hundreds of eCommerce, ERP, and accounting platforms. The Integrations team at TaxJar is solving interesting problems on a daily basis, supporting our growing customer base and creating new solutions in a complex domain. We deal with transforming large volumes of data at scale, rapid adoption of new platforms, and automating complex processes for thousands of business customers.

*This is a full-time remote position, available to folks located in the US.

As an Elixir Engineer at TaxJar you will

  • Write strong Elixir code daily
  • Be challenged to solve new problems
  • Review and test your teammates pull requests
  • Contribute to and maintain our existing test suites
  • Build out new platform integrations to import transactions
  • Build out new SmartCalcs API endpoints to calculate sales tax for major platforms
  • Help with improving our existing integrations for TaxJar Reports & AutoFile
  • Help monitor and support 24/7 Elixir applications and services


Requirements


  • 2+ years experience with: Elixir and PostgreSQL
  • Ability to write clear and accurate tests
  • Write code that is maintainable and readable by your team
  • Be accountable for the code you deliver to production
  • Manage development tasks from assignment through to production
  • Agile, humble, trustworthy, and a team player
  • Rapid learner who thrives in a fast-paced and demanding environment
  • Passion for building simple and intuitive solutions for complex problems in eCommerce
  • Prior SaaS development, API development or similar app dev experience
  • Excel at communicating with the team remotely (chat, video, email, etc)

You’ll be a great fit on our team if you

  • Only want to work remotely
  • Are a PRO at communicating and collaboration
  • Highly value working with people you like and respect
  • Are accountable
  • Are confident in your skills and a solid team player (We’re peers here, no egos please) but also comfortable working asynchronously
  • Are hungry to play an impactful role and not afraid to fail

We’re a happy team and we all really love what we do. We've created a space where high-achievers can succeed, but are also safe to fail. We're profitable and focused on growing TaxJar sustainably. We're always learning how to make TaxJar the best place to work for all of us, and not just another tech startup. We’re always looking for an amazing new teammates to come share in the excitement of solving real-world problems with technology.



Benefits


  • Excellent health, vision and dental benefits
  • Flexible vacation policy
  • 401k Plan
  • $1,000 in professional development credit
  • Home office stipend
  • Equity in a profitable company
  • 2x year all-company in person retreats (fully paid for by us of course)
  • Mandatory Birthday holiday!
  • 12 week paid maternity/ 6 week paid paternity leave
  • Monthly perks reimbursement for things like Netflix, Amazon Prime, your gym membership, home internet and more

We offer all of our employees amazing benefits. Visit www.TaxJar.com/jobs for a full list of our benefits and to learn more about how we work and what we stand for.

If you're not the perfect fit for this position, but you know someone who is, we'll pay you $1,000 if you refer us to the person we hire.

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Senior Software Engineer, Data Pipeline
java scala go elasticsearch apache-spark senior Dec 31 2019

About the Opportunity

The SecurityScorecard ratings platform helps enterprises across the globe manage the cyber security posture of their vendors. Our SaaS products have created a new category of enterprise software and our culture has helped us be recognized as one of the 10 hottest SaaS startups in NY for two years in a row. Our investors include both Sequoia and Google Ventures. We are scaling quickly but are ever mindful of our people and products as we grow.

As a Senior Software Engineer on the Data Pipeline Platform team, you will help us scale, support, and build the next-generation platform for our data pipelines. The team’s mission is to empower data scientists, software engineers, data engineers, and threat intelligence engineers accelerate the ingestion of new data sources and present the data in a meaningful way to our clients.

What you will do:

Design and implement systems for ingesting, transforming, connecting, storing, and delivering data from a wide range of sources with various levels of complexity and scale.  Enable other engineers to deliver value rapidly with minimum duplication of effort. Automate the infrastructure supporting the data pipeline as code and deployments by improving CI/CD pipelines.  Monitor, troubleshoot, and improve the data platform to maintain stability and optimal performance.

Who you are:

  • Bachelor's degree or higher in a quantitative/technical field such as Computer Science, Engineering, Math
  • 6+ years of software development experience
  • Exceptional skills in at least one high-level programming language (Java, Scala, Go, Python or equivalent)
  • Strong understanding of big data technologies such as Kafka, Spark, Storm, Cassandra, Elasticsearch
  • Experience with AWS services including S3, Redshift, EMR and RDS
  • Excellent communication skills to collaborate with cross functional partners and independently drive projects and decisions

What to Expect in Our Hiring Process:

  • Phone conversation with Talent Acquisition to learn more about your experience and career objectives
  • Technical phone interview with hiring manager
  • Video or in person interviews with 1-3 engineers
  • At home technical assessment
  • Video or in person interview with engineering leadership
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Senior Full Stack Developer
Quimbee  
ruby full stack senior javascript html css Dec 30 2019

Description

Founded in 2007, Quimbee is one of the most widely used and respected study aids for law students. With a massive and growing library of case briefs, video lessons, definitions, and practice questions, Quimbee helps its members achieve academic success in law school. Quimbee can be accessed on desktop, tablet, and mobile devices.

This position is 100% remote. All you need is an internet connection and a quiet place to work.

Quimbee's tech team works on an agile process and has a great mix of seasoned web backend, frontend, and mobile developers. Quimbee's web and API platform is based on a monolithic Ruby on Rails application, and we make the effort to keep it updated to recent dependencies' versions. We're big believers on automated tests, and while we don't necessarily do test-first, CodeClimate rates both our maintenance and code coverage metrics with an A.

This position is to work primarily on our web platform with an emphasis on our frontend code (views, HTML, CSS, JS) but also helping on backend work (controllers, models, serializers, query optimization, etc) whenever that's needed, so we're looking for someone with a passion for frontend but who's no stranger to backend code.

Responsibilities

  • Design and write maintainable code following best practices, knowing that most of the time, good enough is better than perfect.
  • Help maintain and improve our frontend code, currently based on Slim, SCSS, Bootstrap, and plain JS with a mix of some jQuery. We're pushing to adopt RSJS on the JS front.
  • Help maintain and improve our backend code, including writing new features and adapting existing ones collaborating with our backend developers. We use Ruby on Rails.
  • Collaborate with teammates, the project manager, product, design, and QA teams during the whole SDLC, providing technical points of view, effort estimates, drafting or reviewing requirements, etc.
  • Take ownership of assigned projects and be responsible for communicating progress on a regular basis.
  • Participate in scheduled planning, review, and retrospective meetings on a regular basis (via videoconferencing technology).

Task Examples Working with us, you could be asked to (solo or as part of a team):

  • Implement a new page from scratch from a new comp coming from our design team, leveraging existing HTML/CSS components when possible but implementing brand new ones when needed.
  • Take a raw, initial version of a new page or feature developed by our backend devs and "beautify" it by adapting its front-end code to reuse UI components and follow our style guide, in the context of our Ruby on Rails application. This requires a very good understanding of Rails' controllers and views conventions.
  • Review our existing JS code and refactor it to follow best practices.
  • Perform code reviews providing advice on how to improve code with a particular focus on Javascript.
  • Prepare and document reusable HTML/CSS/JS code components so that other developers can use them.
  • Setup a unit testing framework for our JS code and sponsor it among your teammates.
  • Work with other backend developers implementing a new API endpoint in Ruby serializing data in JSON for our mobile app.

REQUIREMENTS

  • B.S. computer science or related field
  • 5+ years of Javascript experience
  • 2+ years of Ruby on Rails experience
  • Excellent HTML & CSS experience (cross-browser compatibility, responsive media queries, flex, grid, etc.)
  • Advanced knowledge of the Javascript ecosystem (yarn, webpack, babel, etc)
  • Good understanding of SQL
  • Extensive Git (or similar) experience solving complex merging conflicts
  • Know how the web works under the hood: TCP, HTTP, DNS, IP, caches, etc.
  • Solid knowledge of OOP, software architecture, and design patterns
  • A deep understanding of the importance of building maintainable, efficient, clean code, while balancing that with the urgency of the business needs
  • Deep caring about uptime, performance, and reliability
  • The will to take responsibility for projects end-to-end from idea to completion
  • Fluency in English

Preferred Qualifications

  • Experience with at least one programming language other than Ruby and JS
  • Familiarity with the concepts outlined in the Reasonable System for JavaScript Architecture
  • Experience working with Rails' server-generated JavaScript (SJR)
  • Experience working with JavaScript frameworks like Vue, React, Angular, etc.
  • Hosting apps in Heroku, monitoring and scaling them up/down
  • Implementing APIs for mobile apps
  • Implementing a SaaS application or with subscription-based businesses generally

Benefits

  • 100% remote. That’s one of the biggies. No more commute!
  • Profit share. We set aside a percentage of profits each year and then pay them out equally across the entire team.
  • Group health-insurance coverage.
  • 401k matching up to 4% (100% matching up to 3% and 50% between 3% and 5%)
  • Unlimited paid time off. Our philosophy is that if you feel you need time off (for example, because of overwork, sickness, personal matters, etc.) we’re not going to question that. We just ask that you don’t abuse it and that you give us at least two weeks notice if you plan to be away.
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