Contrast Security

<div><a href="https://www.contrastsecurity.com/contrast-news/contrast-security-ranked-one-of-the-fastest-growing-companies-in-north-america-on-the-2021-deloitte-technology-fast-500?utm_content=187753351&amp;utm_medium=social&amp;utm_source=linkedin&amp;hss_channel=lcp-2908247" rel="nofollow noopener" target="_blank"><b>Contrast Security Ranked One of the Fastest-Growing Companies in North America on the 2021 Deloitte Technology Fast 500™</b></a></div><div><br></div><div>Contrast Security is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks, heralding the new era of self-protecting software. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate assessment and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has sensors that work actively inside applications to uncover vulnerabilities, prevent data breaches, and secure the entire enterprise from development to operations, to production.</div><div><br></div><div><b>About the Position</b></div><div><br></div><div>UX Research is critical to the success of Contrast Security.&nbsp; This role will manage a small team of researchers focused on discovering and articulating the needs of our users across our product portfolio.&nbsp; Our UX Research team enables Contrast to understand and internalize the needs of our users; this provides the basis for more confident decisions about product direction and strategy.&nbsp; Our UX Research team also establishes methods of measuring how successful our users are in our products.</div><div><br></div><div>This role is part of our User Experience Design team, which comprises four sections:&nbsp; UX Design, UX Research, Design System, and Product Content &amp; Documentation. This role reports to the VP of UX and Product Content.</div><div>&nbsp;</div><div>Our ideal candidate will have experience with research methodology, operations, and team management.</div><div><br></div><div>This is a full-time position that can work remotely anywhere in the U.S.</div><h3>Position Responsibilities</h3><div><ul><li>Through user research, provide a better understanding of our users, enabling Contrast to make more confident decisions and reduce risk related to product direction and strategy</li><li>Support validation of existing and proposed designs of product features through usability testing</li><li>Define and establish UX analytics frameworks, enabling Contrast to measure users' experience within our products</li><li>Provide guidance and management to a team of researchers</li><li>Align with cross-functional team members to prioritize research initiatives based on company strategy and resourcing capacity</li><li>Drive collaboration within the UX team and with cross-functional partners on applying research to our design process</li></ul></div><h3>Position Requirements </h3><div><ul><li>5+ years of experience in user research for enterprise software</li><li>Experience managing research teams and setting standards for research methods</li><li>Expert in a range of methods covering qualitative and quantitative needs, such as survey design, interviews, personas, workflow analysis, concept testing, co-design, and heuristic analysis</li><li>A willing teacher: guide and empower product managers, user experience designers, and more junior researchers to perform user research using desired processes</li><li>Strong at ResearchOps: take the initiative to uncover research needs, plan and prioritize efforts, and manage recruitment and scheduling</li><li>Case studies or a portfolio to share that shows your research approach and examples of your work. We cannot consider your application without this.</li><li>Comfortable with a range of user research tools or vendors for moderated or unmoderated sessions, such as <a href="http://Usertesting.com" rel="nofollow noopener" target="_blank">Usertesting.com</a> or <a href="http://Userinterviews.com" rel="nofollow noopener" target="_blank">Userinterviews.com</a>.</li></ul></div><h3>Preferred skills and training:</h3><div><ul><li>BA/BS or MA/MS in Sociology, Psychology, Anthropology, Information Science, HCI, or related discipline (or relevant experience), including formal training in research methodology.</li><li>UX design training or experience, including prototyping. Comfortable using Miro, Figma, or other tools for illustrating high-level workflow or concepts.</li><li>Familiar with using Pendo or similar user analytics data to understand the behavior</li><li>Application security or cybersecurity product experience</li></ul></div><h3>What We Offer</h3><div><ul><li>Competitive Compensation</li><li>Medical, dental, and vision benefits</li><li>401(k) plan</li><li>Flexible paid time off</li></ul></div><div><br></div><div><br></div><div><br></div><div><br></div><div><br></div><div>#LI-RH1</div><div>#LI-Remote</div><div><br></div><div><b>We are changing the world of software security.&nbsp;</b><i><b>Do it with us.&nbsp;</b></i>&nbsp;</div><div>We believe in what we do and are passionate about helping our customers secure their business.</div><div><b>If you’re looking for a challenge and want to enjoy where you work, you’ll love Contrast Security.</b></div><div><br></div><div><i>Contrast Security is committed to a diverse and inclusive workplace. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles, and locations.</i></div><div><br></div><div>By submitting your application, you are providing Personal Information about yourself (cover letter, resume, email address, etc.) and hereby give your consent for Contrast Security, Inc. and/or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. If you are a resident of the European Economic Area or are applying for a position in the European Economic Area,&nbsp;<a href="https://www.contrastsecurity.com/privacy-matters" rel="nofollow noopener" target="_blank">Contrast’s Privacy Statement</a>&nbsp;reflects our policies around compliance with the General Data Protection Regulation (“GDPR”) and your rights respective to&nbsp;<a href="http://gdpr.as/" rel="nofollow noopener" target="_blank">GDPR</a>&nbsp;as a California resident, you are entitled to certain rights under CCPA:&nbsp;The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.</div><div><br></div><div><i>Recruitment Agencies: Although we value the services you provide, at this time we are not accepting resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.</i></div>

Manager, UX Research

Kraken Digital Asset Exchange

<div><b>About Kraken</b></div><div><br></div><div>As one of the largest and most trusted <b>digital asset platforms</b> globally, we are empowering people to experience the life-changing potential of crypto.&nbsp;Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption.&nbsp;But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.</div><div><br></div><div><b>About the role</b></div><div><br></div><div>We're looking for a talented and compassionate manager to join our UX writing leadership team. You will work on a variety of products, lead a diverse group of UX writers and define a holistic vision for UX writing at Kraken.</div><div><br></div><div>Throughout the history of civilization, there have been a handful of moments that changed the course of how we think about wealth and equality. The discovery of gold, the creation of paper money, mortgages, ATMs. We’re at the next of those moments right now, and there is no more exciting place to invest your creativity than directly at this intersection of technology and adventure.&nbsp;</div><h3>Responsibilities</h3><div><ul><li>Recruit, manage and mentor a growing team of UX writers</li><li>Collaborate with other content, design, localization, accessibility and research leads to define the content strategy for Kraken products and champion good UX writing processes</li><li>Promote the content style guide and serve as an editor maintaining quality standards</li><li>Nurture cohesive content design across products and platforms (desktop, mobile and apps)</li><li>Provide constructive feedback to writers and solutions to content challenges.&nbsp;Break down communication silos, improve UX writing processes and promote a good work-life balance</li></ul></div><h3>Requirements</h3><div><ul><li>Senior Staff Writer or Principal experience</li><li>3+ years managing people and initiatives</li><li>Experience building editorial styles and UX writing processes</li><li>Excellent communication and interpersonal skills</li><li>A strong and diverse UX writing portfolio demonstrating a track record of success.</li></ul></div><div>Location Tagging: #EU #US #APAC&nbsp;#LI-Remote #LI-BL1</div><div><br></div><div>We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.&nbsp;</div><div><br></div><div>As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.&nbsp;</div><div><br></div><div><b>Stay in the know</b></div><div><br></div><div><b><a href="https://twitter.com/krakenfx" rel="nofollow noopener" target="_blank">Follow us on Twitter</a></b></div><div><b><a href="https://blog.kraken.com/" rel="nofollow noopener" target="_blank">Catch up on our blog</a></b></div><div><b><a href="https://www.linkedin.com/company/kraken-exchange/" rel="nofollow noopener" target="_blank">Follow us on LinkedIn</a></b></div>

UX Writing Manager

Redox

<div><b>As the Senior UX Designer, you will be helping developers, entrepreneurs, and enterprises create an easier way to connect their applications to the healthcare world in a simplified self-service manner.</b></div><div><br></div><div>Experience is one of the major differentiators in today's business world. A good experience can completely change how a customer sees a business and can keep them coming back. In addition, a good experience can simplify complex business processes, and enable users to have more control over their end goal and destiny. </div><div><br></div><div>This role will help support our growth by optimizing and simplifying our customers experience, providing an enhanced self-serve and independent Redox journey. Our product should be easy to use, and intuitive from a customer perspective, and one that customers love. Come join a product design team that is bringing healthcare software into the 21st century.</div><div><br></div><div><br></div><h3>What You Will Do:</h3><div><ul><li>Work closely with the Product Manager to understand prioritization and business needs</li><li>Design an experience that simplifies complex workflows into easy to manage processes in the healthcare space</li><li>Make a difference in all our healthcare by creating software experiences that brings healthcare into the 21st century</li><li>Work closely with a larger cross functional team to provide voice for the Product Design (Experience and Look and feel)</li><li>Work with our customers and CS team in a user center design process, to understand the manual processes that they take today, and breaking down those steps into manageable self serve steps</li><li>Collaborate with the User Researcher and Product Manager to identify research needs, and attend research sessions</li><li>Produce final designs in Figma and collaborate with Engineers to realize those designs</li><li>Create hypotheses that are easily understandable and measurable within a short amount of time</li><li>Assure that the engineering team is able to translate your designs into testable and scalable solutions</li><li>Provide feedback to other Product Designers and contribute to the evolution of our design patterns</li><li>Add your personality and experience, and continue to evolve how we practice product design at Redox</li></ul></div><h3>Your Skills and Experience:</h3><div><ul><li>5 or more years as a designer on a cross-functional product development team</li><li>Ability to understand and&nbsp; break down complex systems into understandable and consumable pieces</li><li>Worked closely with Engineers and Product Managers to bring their designs to the digital product experience</li><li>Comfortable working independently, while seeking feedback on the output of your work</li><li>Rapid prototyping and hypothesis driven development</li><li>You can meaningfully connect and communicate how the product design strategy fits into the business strategy</li><li>Worked in an agile development environment participating in scrum ceremonies</li><div><br></div></ul></div><h3>Bonus Experience</h3><div><ul><li>Experience in the healthcare industry or health tech companies</li><li>You have worked with and/or built robust design systems</li><li>Services solutions design</li><li>B2B company experience</li></ul></div><div><br></div><div><br></div><div><b>Please keep reading...</b></div><div>Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.&nbsp;https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified</div><div><br></div><div><b>About Redox - Take a look here: </b><a href="https://youtu.be/4OjENXR6UXA" rel="nofollow noopener" target="_blank">https://youtu.be/4OjENXR6UXA</a></div><div><br></div><div><b>What We Do</b></div><div>Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.</div><div><br></div><div>This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at <a href="http://www.redoxengine.com" rel="nofollow noopener" target="_blank">www.redoxengine.com</a>.</div><div><br></div><div><b>Other Stuff About Us</b></div><div>Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: <a href="https://www.redoxengine.com/blog/diversity-at-redox-1/" rel="nofollow noopener" target="_blank">Diversity at Redox</a></div><div><br></div><div><b>As part of our ongoing work to build more diverse teams at Redox, when applying, you will be asked to complete a voluntary EEO survey. This survey is anonymous, we cannot link your application record with your survey responses. - We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants, and in our Hired Redoxers. We take this data very seriously, and really appreciate your willingness and time to complete that step in the process</b>. </div><div><br></div><div>We believe in holding ourselves to a high standard of conduct. Here's how we think about this: <a href="https://www.redoxengine.com/code-of-conduct/" rel="nofollow noopener" target="_blank">Redox Code of Conduct</a></div><div><br></div><div>Successful candidates must be eligible to be employed in the US, and must reside in the US.</div><div><br></div><div>Thank you for your interest in Redox!</div><div><br></div><div>#LI-CN1</div><div>#LI-Remote</div><div><br></div>

Senior UX Designer

Flockjay

<div>At Flockjay, we believe that people and companies can achieve their full potential through the power of learning with others. We are on a mission to build the most vibrant community of professionals that empower each other to become the next generation of industry leaders. We have an experienced team from companies like Salesforce, Quizlet, Masterclass, and Teach for America and have raised capital from the best investors in the industry, including Y Combinator, Serena Williams, and Lightspeed Ventures.&nbsp;&nbsp;</div><div><br></div><div>Tomorrow's companies will be defined by how they invest in people. Our team is small and growing – join us and make a meaningful impact. If you enjoy the challenges and excitement of a growing technology startup and want to sell a product that will make a difference, Flockjay may be the right place for you!</div><h3>By joining our lean product team, everything you do has the ability to make a real, measurable impact on our students’ careers and lives, and ultimately change the future of education. </h3><div><ul><li>Own the end to the end design process for all our digital products (web and mobile) and the company’s visual brand identity</li><li>Work with product and engineering teams to define and execute our product design strategy</li><li>Take a product idea from exploratory concepts/wireframes to pixel-perfect UI and design specs</li><li>Ruthless prioritization and willingness to make hard tradeoffs to ship features early</li><li>Comfortable in a growing startup, can balance many projects simultaneously and thrive in fast-paced environments</li></ul></div><h3>Responsibilities</h3><div><ul><li>Communicate with the team and potentially with users to understand design objectives</li><li>Create wireframes, user flows, sitemaps, and screen flowsCreate detailed high-fidelity responsive designs for the web app</li><li>Create Figma prototypes</li><li>Analyze user and team feedback to iterate designs to better meet user needs</li><li>Communicate with developers and occasionally create specification guides/annotations to support development</li><li>Build and conduct user tests to better understand users’ pain pointsConduct design reviews to help close the gap between design and development</li><li>Occasional ad-hoc design for marketing or internal design needs</li></ul></div><h3>Requirements</h3><div><ul><li>3+ years of relevant UI/UX experience, bonus points if at a high-growth startup</li><li>Strong portfolio showcasing user experience and visual designs for web applications</li><li>Experience with wireframing, usability testing, information architecture, and prototyping</li><li>Proficient with standard design and prototype tools such as Sketch and FigmaStrong problem-solving skills and attention to detail</li><li>Excitement to take full ownership of product design and ability to design and prototype new and creative approaches to complex design problems</li><li>Ability to develop creative assets for marketing&nbsp;User-centered design approachAbility to develop creative assets for marketing</li><li>Passion for education and access to economic opportunity for people from non-traditional and underrepresented backgrounds</li></ul></div><h3>What You’ll Bring</h3><div><ul><li>Belief: you believe in what Flockjay is doing to empower upward mobility with access to future-proof jobs in tech</li><li>Prior success: you have at least 3-5 years in a UI/UX role</li><li>Creativity, Optimism, and Energy - your energy and enthusiasm for our mission and our sales reps-in-training are contagious&nbsp;</li><li>Grit: you’re willing to take the initiative and work autonomously, knowing you have the full support of the team</li><li>Organizational Skills: you’re able to juggle multiple initiatives with ease and make sense of ambiguity</li><li>EQ + IQ: you’re able to quickly build relationships with others and empathize with their challenges or needs</li></ul></div><div><b>Life at Flockjay</b></div><div>We believe diversity is a strength and difference as a teacher. We know we'll do our best and most impactful work when we feel represented and belong. We strive to provide the support required to create a safe, positive environment.</div><div>We're proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div><div><br></div><div>We believe organizations must build diversity, inclusion, and belonging into their DNA. Those that do so will develop better products, provide better services, and be positive forces in the world.</div><div><br></div><div>If you don't think you meet all of the criteria above but still are interested in the job, please apply! Nobody checks every box, and we're looking for someone excited to join the team. Tell us about why you feel you’re the right fit!</div>

UI/UX Designer

Dataiku

<div>Headquartered in New York City, Dataiku was founded in Paris in 2013 and achieved unicorn status in 2019. Now, more than 850 employees work across the globe in our offices and remotely. Backed by a renowned set of investors and partners including CapitalG, Tiger Global, and ICONIQ Growth, we’ve set out to build the future of AI.&nbsp;</div><div><br></div><div>Dataiku allows enterprises to create value with their data in a human-centered way while breaking down silos and encouraging collaboration. One of the unique characteristics of our product, Dataiku Platform, is the breadth of its scope and that it caters to both technical and non-technical users. We aim to build an end-to-end platform for data science and machine learning that encompasses the entirety of the lifecycle of advanced analytics projects, all the while remaining inclusive and accessible to a variety of profiles.&nbsp;&nbsp;</div><div><br></div><div>Operating within the Product Management organization, the User Research&nbsp; and operations team is in charge of supporting Dataiku in the creation of an exceptional user experience. We are looking for a senior UX researcher to join our growing team. Working closely with designers, product managers, developers and other business stakeholders you will be responsible for conducting and synthesizing mixed-method research including user interviews, surveys, and usability testing. A core part of your mission will be to ensure that the product we design is responsive to user needs and delightful to use..&nbsp;</div><div><br></div><div>As a key member of the team, you will act as an advocate for our users by facilitating the discovery, articulation, and application of data-driven recommendations across our entire product platform. The role requires strong problem-solving skills, independent self-direction, aptitude for team collaboration and open communication. You should have experience in fast-paced, innovative environments and be comfortable with ambiguity.&nbsp;</div><h3>Responsibilities:</h3><div><ul><li>Perform all aspects of the UX research lifecycle (study design, recruiting, moderation, analysis, reporting, communicating) for Dataiku platform evolutions that will be used by a wide range of users : data scientists, data engineers, data &amp; business analysts</li><li>Understand the product roadmap and be able to translate it into a research plan&nbsp;</li><li>Collaborate and communicate effectively within cross-functional teams that span design, product, engineering, and management.</li><li>Identify and prioritize research questions based on the analysis of existing product designs</li><li>Perform data analysis in order to uncover insightful and actionable results that drive tactical and strategic product decisions.</li><li>Apply design thinking and usability best practices to guide the design process&nbsp;</li><li>Develop working processes from the ground up and implement tools to elevate data-driven and user-centric product management approaches (A/B testing,&nbsp; insights repository…) </li></ul></div><h3>Requirements:</h3><div><ul><li>(4 - 6+) years of relevant experience conducting industry-level User Research for complex interactive software applications.</li><li>Bachelor’s and/or Master’s Degree in HCI, Interaction Design, Psychology, Cognitive Science, Human Factors, Anthropology, or a related field</li><li>Well-versed in experimental design, research methodology, and statistical analysis</li><li>Hands-on experience with a wide range of research methodologies and approaches, including card sorting, tree testing, prototype testing, concept evaluation, think aloud usability studies, surveys, semi-structured interviews, focus groups etc.</li><li>Demonstrated ability to interpret research data and turn it into actionable insights.</li><li>Experience with industry-standard research software, tools, and platforms with the ability to learn new techniques as needed</li><li>Relevant experience or field knowledge of data science, predictive analytics, machine learning, business intelligence, or product analytics</li></ul></div><div><b>About Dataiku:</b></div><div><br></div><div>Dataiku is the platform for Everyday AI, systemizing the use of data for exceptional business results. By making the use of data and AI an everyday behavior, Dataiku unlocks the creativity within individual employees to power collective success at companies of all sizes and across all industries.&nbsp;Don’t get us wrong: we are a tech company building software. Our culture is even pretty geeky! But our driving force is and will always remain people, starting with ours. We consider our employees to be our most precious asset, and we are committed to ensuring that each of them gets the most rewarding, enjoyable, and memorable work experience with us. Fly over to <a href="https://www.instagram.com/dataiku/?hl=fr" rel="nofollow noopener" target="_blank">Instagram</a> to learn more about our #dataikulife. </div><div><br></div><div><i>Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer.&nbsp;All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment.</i></div>

Senior UX Researcher - Remote EMEA

<div><b>About Kraken</b></div><div><br></div><div>Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet.&nbsp;</div><div><br></div><div>We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter.&nbsp;</div><div><br></div><div>Our diverse group of 2,000+ Krakenites are distributed all over the world as part of our 'remote first' culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential.&nbsp;</div><div><br></div><div>Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you're invited to join the revolution!</div><div><br></div><div><b>About the Role</b></div><div><br></div><div>We’re looking for an experienced UX Research Operations Lead to support an important operations arm within our Research Team to help us explore, understand and reinvent everything from the way money works to a bunch of even more ambitious things we can’t talk about yet — an inquisitive,&nbsp; independent lead who believes in a tomorrow where cryptocurrency spreads wealth inclusively and enables new forms of creativity.&nbsp;</div><div><br></div><div>The UX Research Operations Lead will join a new and rapidly-growing research function at an exciting growth period. Kraken’s UX Research Team is expanding its impact, influence and ambition and building a cutting-edge UX research function that operates with optimal systems and procedures is a big part of that. The UX Research Operations Lead will define these operational systems and procedures and establish smooth, intelligent UX research practices at Kraken.&nbsp;</div><div><br></div><div>The UX Research Operations Lead will operate within the UX Research Team and partner with various teams including Information Security, Legal, Security, Procurement and external vendors in order to enable researchers to work to the best of their ability, without friction.</div><div><br></div><div>Kraken’s UX Research Team is a small, in-demand team within a fast-paced company, so the ideal candidate will be excited to play a part in shaping our team’s imprint and be ready to roll their sleeves up and hit the ground running.</div><div><br></div><div>Throughout the history of civilization, there have been a handful of moments that changed the course of how we think about wealth and equality. The discovery of gold, the creation of paper money, mortgages, ATMs. We’re at the next of those moments <b>right now</b>, and there is no more exciting place to invest your research operationalizing skills than directly at this intersection of technology and adventure.&nbsp;</div><h3>What you’ll do</h3><div><ul><li>Facilitate the smooth, frictionless operation of UX and Market research from tactical research, to design research, to research that informs strategic direction</li><li>Design, plan, develop and optimise simple and complex operational processes that support research&nbsp;</li><li>Build an easy-access research participant database and ensure an excellent participant experience including screening, scheduling, logistics and remuneration</li><li>Be at the cutting edge of research trends, new practices and tooling in order to act as a source of knowledge and inspiration to the Research Team</li><li>Ensure that the UX and Market Research Teams are armed with the best tools and collaborate effectively with procurement to acquire those tools</li><li>Foster and maintain relationships with external vendors</li><li>Build a research repository that cross-functional partners find clear and easy-to-use&nbsp;</li><li>Constantly make recommendations about how you can facilitate smooth research processes and assist researchers in making their day-to-day frictionless&nbsp;</li></ul></div><h3>What we look for</h3><div><ul><li>5+ years of impactful experience creating and managing operational programmes for UX research teams</li><li>Experience building, growing and maintaining an in-house research operations practice</li><li>A profound knowledge of UX Research best practice</li><li>Experience identifying frameworks, processes, canvases, tools, documentation and communication standards that will improve the operations of the UX Research Team’s output as a whole</li><li>Experience building, fostering and maintaining relationships with a wide range of vendors in conjunction with cross-functional teams such as Information Security, Legal, Security and Procurement&nbsp;</li><li>A deep understanding of the way that privacy laws (such as GDPR) impact research practices and the rigorous processes that need to be put in place in order to protect both our research participants and the company</li><li>A rich experience supporting researchers in assessing, auditing and testing accessibility and a familiarity with WCAG 2.1</li><li>Experience as a trusted advisor to the research team who provides solutions for all manner of research projects that support multiple cross-functional partners</li><li>An excellent communicator (verbal and written) with strong presentation and interpersonal skills</li><li>A strong grasp of User-Centered Design principles</li><li>A passion for Bitcoin and the cryptocurrency movement with a desire to make the best trading platform in the world</li><li>The ability to receive constructive criticism and use it to improve the end result</li><li>Informed about current and emerging trends in crypto, FinTech, product development, trends in UX research and design</li><li>A team player who will take initiative and ownership of responsibilities and deliverables</li></ul></div><div>Location Tagging: #EU #US #CANADA&nbsp;#LI-Remote #LI-BL1</div><div><br></div><div>We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.&nbsp;</div><div><br></div><div>As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.&nbsp;</div><div><br></div><div>Check out all our open roles at&nbsp;<a href="https://www.kraken.com/careers" rel="nofollow noopener" target="_blank">https://www.kraken.com/careers</a>. &nbsp;</div><div><br></div><div><b>Stay in the know</b></div><div><br></div><div><b><a href="https://twitter.com/krakenfx" rel="nofollow noopener" target="_blank">Follow us on Twitter</a></b></div><div><b><a href="https://blog.kraken.com/" rel="nofollow noopener" target="_blank">Catch up on our blog</a></b></div><div><b><a href="https://www.linkedin.com/company/kraken-exchange/" rel="nofollow noopener" target="_blank">Follow us on LinkedIn</a></b></div>

UX Research Operations Lead

<div>Headquartered in New York City, Dataiku was founded in Paris in 2013 and achieved unicorn status in 2019. Now, more than 850 employees work across the globe in our offices and remotely. Backed by a renowned set of investors and partners including CapitalG, Tiger Global, and ICONIQ Growth, we’ve set out to build the future of AI.&nbsp;</div><div><br></div><div>Dataiku allows enterprises to create value with their data in a human-centered way while breaking down silos and encouraging collaboration. One of the most unique characteristics of our product, Dataiku, is the breadth of its scope and the fact that it caters both, technical and non-technical users. Through Dataiku, we aim to empower people through data and democratize data science.</div><div><br></div><div>To complete its current main market target, Dataiku has launched a new offering. It aims to support SaaS first and digital native companies&nbsp; to get started with Data Science: Dataiku Online. We are looking to extend our product team to support the growth of the platform.&nbsp;</div><div><br></div><div>It is an opportunity to be an early member of a small team, with a strong and direct impact on its success. Based in the Paris office (or any European Time Zone), you will take care of designing new features &amp;&nbsp; iterating to keep improving the experience.&nbsp;This is a great opportunity for a motivated Person to learn and grow in a fast-paced environment.</div><div><br></div><div>Learn, Grow, Impact</div><div><br></div><div>This job requires passion for new technologies and the possibilities of Data Science in various company sizes and industries.</div><h3>Responsibilities:</h3><div><ul><li>Work on the spec of a product owner to transform either a simple logic flow or mockup to a ready to dev UX/UI ready feature design</li><li>Help improve and make the best onboarding flow possible on Dataiku Online</li><li>Negotiate requirements and designs with product managers, product owners, developers and users</li><li>Research consumer behaviours and expectations</li><li>Create and test wireframes, user flows, low-fidelity prototypes</li><li>Suggest and deliver state of the art experience on the feature we deliver&nbsp;</li><li>Take part in QA at the end of the delivery process</li><li>Help identify room for improvement in existing features deployed</li></ul></div><h3>Requirements:</h3><div><ul><li>You have at least 3 years of experience in product or UX design and you have portfolio examples of complex design challenges that showcase your design process from concept to delivery</li><li>You have extensive experience using user-centered design methods (journey maps, interviews, personas, user flows, wires, prototypes, etc) in your work</li><li>You're comfortable working with design-related software (Figma, Sketch, Invision, Axure, Miro…). FYI, we use Figma</li><li>You have experience working closely with product management and dev teams to both discover and deliver solutions</li><li>You’re looking for a versatile position where you can have autonomy and accountability</li><li>You’re comfortable creating direction in ambiguous and evolving environments</li><li>You speak English fluently</li><li>You’re familiar with the principles of technologies related to web development (HTML, CSS, JS)</li></ul></div><h3>Bonus points for any of these:</h3><div><ul><li>Experience in working as a tech or product role in a SaaS company</li><li>Experience in data, statistics, or coding</li><li>Experience in SMBs or mid-market segments</li></ul></div><div><br></div><div><br></div><div><b>About Dataiku:</b></div><div><br></div><div>Dataiku is the platform for Everyday AI, systemizing the use of data for exceptional business results. By making the use of data and AI an everyday behavior, Dataiku unlocks the creativity within individual employees to power collective success at companies of all sizes and across all industries.&nbsp;Don’t get us wrong: we are a tech company building software. Our culture is even pretty geeky! But our driving force is and will always remain people, starting with ours. We consider our employees to be our most precious asset, and we are committed to ensuring that each of them gets the most rewarding, enjoyable, and memorable work experience with us. Fly over to <a href="https://www.instagram.com/dataiku/?hl=fr" rel="nofollow noopener" target="_blank">Instagram</a> to learn more about our #dataikulife. </div><div><br></div><div><i>Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer.&nbsp;All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment.</i></div>

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